Head of care services jobs

Location: Luton / Hybrid (2–3 days on-site per week)
Salary: £50,868 (H1), rising to £52,140 (H2) subject to performance criteria
Full-time | Permanent

Harris Hill is proud to be partnering with Keech Hospice Care in the search for an ambitious and strategic Head of Personal Giving.

As part of Keech Hospice's bold new fundraising strategy, we are seeking a dynamic leader to transform the way personal giving contributes to long-term income growth. This pivotal new role offers the opportunity to lead and expand a multi-channel, insight and data-led approach to personal giving - including legacies, in-memory giving, lottery, regular giving, payroll giving, and appeals. Your mission will be to build deep, long-lasting relationships with individual supporters, driving growth in income and supporter lifetime value.

Reporting to the Associate Director of Supporter Engagement, you will lead a passionate and skilled team of six, including three direct reports (Managers of High Net-Worth Individuals, Individual Giving, and Legacy and In Memory). Together, your team will deliver and grow a budget of £2.4 million+, with a goal of increasing personal giving income by 40% over the next three years.

As Head of Personal Giving, you will work closely with the Head of Public Giving to ensure an integrated supporter experience across all channels, creating seamless journeys through innovative use of insight, digital channels and automation to deepen donor engagement, improve retention and enhance supporter experience across all giving levels.

This is an outstanding opportunity for a values-driven, results-oriented leader with a flair for storytelling, strategy and data-informed decision-making.

Key Responsibilities:

• Deliver an integrated strategy for personal giving that drives acquisition, retention and long-term income growth
• Lead and empower the personal giving team to deliver annual income targets and KPIs aligned to Keech’s strategic goals
• Design and implement automated and personalised supporter journeys that enhance donor experience across channels and gift levels
• Personally cultivate and steward a portfolio of high-net-worth and legacy donors, developing deep, meaningful relationships
• Use data insights and financial analysis to guide decision-making and evaluate fundraising performance
• Champion innovation in supporter-centric digital engagement , and explore new income streams and supporter engagement tactics
• Work cross-functionally to align fundraising strategy with public giving, brand, marketing and supporter communications
• Ensure best practice, compliance and continuous improvement across all personal giving activity

Requirements:

• Significant experience in individual and personal giving, including legacy, mid/high-value gifts, regular giving, and digital engagement
• A track record of growing income and improving donor retention through insight-led strategies and data segmentation
• Demonstrated experience managing high-performing fundraising teams and complex budgets (ideally £1M+)
• Proven success building relationships with high-net-worth individuals and philanthropic supporters
• Strong understanding of CRM systems, digital marketing, and automation tools to support integrated fundraising
• Excellent written and verbal communication skills, with the ability to inspire, influence and motivate donors and stakeholders
• Commitment to Keech Hospice’s values and the ability to lead with compassion and professionalism

This is an exciting time to join Keech Hospice Care as we build a resilient, high-performing fundraising team to secure the future of our compassionate services across Bedfordshire, Hertfordshire, and Milton Keynes.

Application Process:

• Deadline: 9am, Monday 2nd June 2025
• First Interviews: 9th or 11th June 2025
• Second Interviews: Wednesday 18th June 2025

For a full job description and details on how to apply, please contact Dominic at Harris Hill: via the apply button

Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion.

Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Join Our Team as a Fundraising Coordinator

Location:

Leatherhead, Surrey

Salary:

£25,500 per annum (pro-rata) plus benefits

Hours:

37.5 Hours (full time) or 30 hours (part time) per week

Contract:

Full time or Part-time, Permanent

Driving Requirement:

A valid full UK manual driving license is essential.

Essential Criteria

To be considered for this position, you will have experience in at least two of the following areas: 

• Fundraising Supporter Care
• Working within a fundraising team
• General charity administration
• Legacy administration
• Community fundraising events and activities
• Good written and verbal communication
• Ability to build strong and effective relationships

About You

Are you someone who truly enjoys delivering excellent customer service and building strong, loyal relationships with charity supporters?

We are seeking an experienced administrator who can deliver timely and efficient support to the fundraising, engagement and volunteering teams. You will demonstrate an eye for detail, a positive and friendly manner, as well as innovative ways to ensure an exceptional supporter experience.

What will you be doing?

As a Supporter Care Officer, you'll be the charity’s expert in supporter care, managing donor enquiries and processing of financial gifts (whether online, over the phone or by post). You’ll oversee a varied and interesting workload from supporting the department with general administration duties and carrying out legacy administration, to supporting with fundraising events/activities and writing engaging thank you letters.

About Us 

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Safer Recruitment

SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered. 
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. 

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity

We actively seek to attract and retain talent from diverse backgrounds, recognising that a wide range of perspectives strengthen our teams. In exceptional circumstances, the role is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

SeeAbility encourages applications from individuals of all identities, including those from underrepresented groups and those with a disability. We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated their opinion valued.

Why work for us?

Our colleagues at SeeAbility are extremely valued, and so they have access to a fantastic package of benefits.

Your development and appreciation

• Fully paid essential training inc. Care Certificate
• Funded professional qualifications –QCF levels 2-6 available (valued at £3,000+)
• Annual excellence awards
• Long service awards every 5 years and recognition
• Development Discussions: Opportunity to discuss your progress and your future
• Leadership development academy for the next steps in your career

Your work-life balance

• 28 days holiday (incl. bank holidays), increasing to 36 days with long service (1 extra day for each year of service)
• Life events: Time off when you need it most
• 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years
• Enhanced Family-Friendly Pay
• Paid Fertility Leave
• Carers Leave available
• Flexible Working: We are up for anything that works for your team and the wider organisation

Your money goes further

• £500 monthly bonus scheme for two lucky colleagues
• Enhanced overtime rates for working bank holidays and weekends
• Driving lessons support scheme to help home colleagues get on the road
• Eligible to join for Blue Light Card discounts (Cost to join)
• Discounts and cashback at hundreds of shops, restaurants and activities through our SeeAbility Benefits Hub
• Discounted entertainment through Tickets for Good
• Pay reviews and commitment to pay competitive rates
• Employer contributory pension scheme: Support and tools to help you make the right decisions about your future
• Refer a friend and receive £600
• Paid DBS and renewals
• Season ticket loans
• Access to the Wagestream App to be able to advance wages before payday, save money with competitive interest rate and support your financial knowledge and wellbeing

Your wellbeing counts

• Snacks and hot drinks fund to support keeping home colleagues fuelled and energised throughout the day
• Inclusive opportunities for colleagues to socialise through our Colleague Connection Fund
• 2x annual salary Life assurance
• Free 24/7 employee assistance programme for advice and support
• Free eye test
• Cycle to Work scheme
• Discounted Gym Membership
• Dedicated in house Wellbeing Coach for your team

Director of Children's Care and Wellbeing
 
Location: Much Hadham
Salary: £104,000 per annum
Job Type: Full time
Contract Type: Permanent
 
About our client
 
Based across 60 acres of beautiful countryside between Harlow and Bishops Stortford Our client is a leading charity dedicated to supporting children, young people, and adults with learning disabilities, epilepsy, and other complex medical conditions. They are committed to providing high-quality care and creating a nurturing environment for their residents and day clients.
 
Role Overview
 
They are seeking a dynamic and experienced Director to join them as Director of Children's Care and Wellbeing to lead and develop their children's health and care services. This is a pivotal role that requires strategic vision, strong leadership, and a commitment to excellence in care.
 
Responsibilities
 
As the Director of Children's Care and Wellbeing, you will be responsible for developing and implementing strategic objectives for children's health and care services. You will ensure compliance with relevant legislation, Ofsted regulations, and CQC standards. Your role will involve line managing registered managers and the Head of Service for seven registered children's homes, as well as providing support to the Head of the Health Agency and lead nurse. You will implement systems and processes to sustain high standards of care, nursing, wellbeing and therapy, ensuring robust child protection processes and management systems. Additionally, you will establish and monitor annual budgets ensuring financial viability.
 
You will support the CEO and wider Directorate by planning, developing, and managing the children's health and care service to meet the holistic needs of the young people attending the School. As an active member of the Executive and leadership teams, you will provide expert leadership across their Health Agency, encouraging innovation, continuous improvement, and best practice to develop the service as a centre of excellence. You will ensure children and young people are safeguarded through robust child protection processes and management systems.
 
Skills & Abilities
 
To excel in this role, you must possess excellent verbal and written communication skills, with the ability to lead and motivate a multi-disciplinary team. Strong strategic planning, organization, and change management skills are essential, along with excellent financial management skills and business planning abilities. Your leadership style should be approachable, fair, and decisive, fostering a positive and collaborative work environment.
 
You should have experience as a Registered Manager or Responsible Individual, with in-depth knowledge of Ofsted Residential Children’s Home guidance. Experience of leading an Ofsted inspection is also crucial for this role.
 
Application Process
 
Interested candidates should submit the following documents:

• CV
• Statement of Suitability
• Diversity Monitoring Form

 
Informal discussion with the Executive Team offered during the application process.
 
Formal interview (in person): 18th June (half day)
Second stage discussion with the Chair of Trustees: Date TBC
 
Commitment to Equality
 
They are committed to equity, diversity, and inclusivity. They welcome applications from all sections of the community.
 
Safeguarding
 
The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service.
 
Based across 60 acres of beautiful countryside, they are a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions, the severity of which impacts upon their health, social, behaviour, learning and emotional development.
 
Over the past 120 years, they have grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24 hour health provision provided by specialist nurses and therapists.
 
REF-221462

Head of High Value Relationships

MediCinema

Location: London, in office 3 days per week with occasional travel nationally

Salary range of £48,676 - £52,153 pa plus benefits

We bring the magic of cinema into NHS hospitals

MediCinema is a leading and growing UK charity with a mission to improve the wellbeing of patients, their families and carers through the magic of the shared cinema experience. We do this by building and running fully installed, high specification cinemas in hospitals, bringing the magic of the silver screen to patients young and old, for free.

With seven hospitals so far and another two coming on board in the coming years, we are on our way to achieving our ambitious goal to establish a MediCinema in every NHS region across the UK.   

Our work makes a direct and meaningful impact on the lives of people experiencing some of their most challenging times.  We are now looking for a passionate and driven individual to join us as the Head of High Value and play a key role in the continued success of our mission and delivery of our aspirational growth plans.

As the Head of High Value Relationships, you will lead and oversee the strategic development and growth of our high-value fundraising programme. You will be responsible for cultivating and securing philanthropic support from individuals, foundations, and businesses, helping to ensure that MediCinema can continue to provide its vital services and reach many more hospital partners across the UK.  You will work closely with the Director of Development and colleagues across MediCinema, as well as with key stakeholders such as our Trustees, to create tailored fundraising strategies, and build and sustain long-term relationships with high-net-worth donors and partners.  Through the creation of a Fundraising board, a Donor Circle and development of a structured giving programme, you will help us to attract and engage donors in our long-term vision. 

You will bring a demonstrable track record in major gifts fundraising, ideally at the 5 and 6-figure level, and delivering successful income generating activities. To succeed in this role, you will be resourceful, self-motivated and collaborative, and be excited about an opportunity to work within a small and growing team.  You will work in lockstep with the Director of Development, and have the opportunity to bring your creativity and entrepreneurial flair to a purpose-led organisation that is on a path of success.  In return, you will have the support of a committed Director and team, a highly engaged CEO and Trustees, and have an opportunity to make a real impact on the lives of thousands of people.

If this sounds like the career challenge you’re looking for next, we’d love to hear from you.  For more information on the role and how to apply, please contact our recruitment partners at Richmond Associates through their website (click the apply button here) to get a copy of an Information for Candidates pack.

 Closing date for applications is 9am Wednesday, 21 May 2025.

As a Bid Writing professional, you will be responsible for raising significant funds (Corporate, Community, Trusts & Foundations), secure new business partnerships to achieve sustainable, long-term funding, contract-winning and other income generation for Young Barnet Foundation.

Develop and manage Marketing and Communications strategy

Responsible for supporting YBF members through training, funding opportunities and grant applications and sharing knowledge and experience with over 200 members.

Make a real difference in people’s lives as a Client Care Coordinator (CCC) in our award-winning contact centre ✨

Contract Type: Permanent

Hours: 37.5 hours per week

Salary: Starting from £24,523.79 (increasing upon completion of competencies)

Shifts: Between 7AM and 6PM, including Saturday or Sunday every other weekend with a day off in the week.

Whats in it for you? 

In addition to a supportive work environment, we offer an impressive benefits package that goes beyond the basics:

Financial Reward: Thousands of perks through Blue Light discount card, up to 5% employer pension contribution, and Long Service Recognition.

Health and Wellness: Doctor Line for over-the-phone GP consultations, access to a 24/7 Employee Assistance Programme, and dedicated Mental Health First Aiders.

Work-Life Balance: An additional day for your Birthday, enjoy a set schedule, and competitive family-friendly benefits.

Career Development: Paid training, opportunities for accredited training agreements, and potential for career progression.

How can you make a difference as a Client Care Cooridnator? ❤️

This isn’t cold calling— you’ll have the opportunity to support people during their times of need, making every interaction meaningful and impactful. Our team takes pride in creating a positive and supportive environment where every conversation matters. 

We’re looking for empathetic individuals with excellent communication skills, a proactive attitude, and a genuine desire to help others. In return, we offer a supportive and collaborative workplace, opportunities for personal and professional growth, and the chance to be part of a company that values your contributions. 

Your journey begins on 9th June 2025, with a minimum of 12 weeks onsite training (Monday to Friday, 8AM–4PM). Once signed off, you’ll have the opportunity to transition to hybrid working. This is your chance to gain the skills and confidence needed to excel in a role that truly makes a difference. Offering a schedule that fits your lifestyle,  we understand the importance of work-life balance and may consider 30 hours per week. 

Apply now to join a contact centre with a difference and start making a positive impact today! ✨

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.

Our People and Organisational Development directorate oversees all aspects of the employee life cycle, from recruitment and onboarding to professional development, transitions and departures. It ensures that employees have the support and resources they need to excel in their roles and contribute meaningfully to the organisation's goals.

As the Head of the Employee Life Cycle Experiences and Processes redesign, you will be working closely with the Director of the Centres of Excellence on our Employee Life Cycle Transformation Project. This work focuses on reimagining and simplifying the experience for everyone involved in the employee journey whether joining, growing within, or leaving the organisation. Our goal is to enhance internal experiences for employees and managers, increase clarity and efficiency, and modernise processes that support people across the organisation.

You will be responsible for:
- Partnering with the Director of the Centres of Excellence to refine the project scope.
- Mapping current employee and manager experiences across the life cycle.
- Redesigning experiences and processes that are inclusive, equitable, and system-agnostic, focusing on improving ease, clarity, and consistency for employees and managers.
- Developing and managing detailed workplans, timelines, and resourcing aligned to project goals.
- Working closely with technology and delivery teams to implement the system changes required to support redesigned experiences.
- Managing internal and external project contributors and coordinate effectively across teams.
- Facilitating input and feedback from employees, managers, operational teams, and subject matter experts.
- Delivering project outcomes on time and within budget.

Key Criteria:
- Demonstrated experience in a similar role, leading and delivering transformation initiatives in People Operations or HR Shared Services functions.
- Experience in Organizational and Operating Models design for the People and Organizational Development function.
- Established track record of successful project management and delivery from concept to completion, managing multiple stakeholders and meeting deadlines.
- Experience working in or with areas such as reward, payroll, HR, and talent.
- Experience in delivering projects in a scaling or complex environment.
- Strong understanding of people systems and related technologies.
- Able to translate process requirements into clear system needs and work collaboratively with technology teams.
- A user centric and inclusive mindset in decision making and design. Ability to actively listen and design processes that are easy to access, understand, and use.
- Excellent communication, engagement and influencing skills. Ability to adapt communication styles and build strong, trusting relationships across a range of stakeholders securing buy-in at all levels.

Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 18 May.

Salary: c. £70,000-75,000 depending on experience
Contract: 12-month FTC
Based: This is a UK hybrid role where you will be predominantly home-based and working from our modern open plan offices in Embassy Gardens at least 1 day per week.

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Creative Support is a visionary provider of adult health and social care services, with skilful, bright and enthusiastic staff. We require an organised, confident and skilful assessor to develop and deliver Diploma health and social care vocational qualifications.

Within this exciting role, you will assess a caseload of 30 vocational Diploma learners in a variety of settings at levels 2, 3, 4 and 5 in adult health and social care qualifications and associated subject matters. You will help support staff on vocational qualification programmes in accordance with professional standards, Skills for Care occupational standards and the CQC inspection framework for Health and Social Care.

As part of a fast-paced team and as an independent, self-directed practitioner, you will inspire and develop a workforce focused initiative to enhance the skills and knowledge of the social care workforce.

Interviews will begin on 3rd June 2025.

Vacancy Reference Number: 82538

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK

OTR is a charity committed to improving the mental health and wellbeing of the young people in Bath and North East Somerset (BANES). Our current five-year strategy seeks to strengthen the reach of OTR with those young people that need us most. We know there are barriers for young people engaging in the support they need, and that we have a responsibility to address those barriers and ensure the young people that need our support – get it.

OTR is at a pivotal moment, with significant opportunities for growth and innovation. We seek a dynamic, mission-driven leader who can balance strategic vision with hands-on engagement to be our next CEO.

With a strong foundation, a dedicated team, and an engaged board, this is a compelling leadership opportunity to shape the future for young people’s support in BANES.

As CEO, you will drive our mission of empowering young people and transforming lives and lead a values-driven, people-first organisation, ensuring our person-centred services continue to provide life-changing support to those in need.

You will be a collaborative and entrepreneurial leader with senior leadership experience in the voluntary sector. You will demonstrate expertise in strategic planning, financial oversight, and stakeholder engagement.   

A key objective for our new CEO will be to lead our strategy on income generation, therefore we’re looking for someone who can bring this experience to our organisation.

This is an exciting and pivotal leadership role with opportunities to expand, build new partnerships, and strengthen collaboration across our partnerships and locality. You will embody inclusive leadership, empowering people to feel valued, respected, and able to contribute their unique perspectives and talents. 

Head of Healthy Active Neighbourhoods

Location: Kidlington, Oxfordshire, OX5 2DN
Salary: £48,000
Hours: 37.5
Job Type: Full time
Contract Type: Fixed Term Contract

This is an exciting opportunity to join Active Oxfordshire in a Senior Management position. You will be working with a fearless and passionate team and multiple partners across the county to increase activity levels for the people and places that need it most. This role is part of significant new investment into Oxfordshire for place-based working and will involve working with communities and key partners to help achieve lasting change in increasing activity.

About the role:

This new role is part of Active Oxfordshire’s continued growth and will lead the strategic direction of our place-based work across the county as well as being formally involved in the Marmot Place work in Oxfordshire.

As a member of the Senior Leadership Team at Active Oxfordshire, the successful candidate will guide our strategy for our focused work in priority areas, build relationships with partners across the system and line manage the Healthy Active Neighbourhoods Manager. An overarching priority will be to ensure that our priority place programmes align and complement work across the rest of the organisation and system in Oxfordshire.

About you: 

You will have experience in identifying strategic opportunities and the ability to develop and nurture relationships at a senior level in partner organisations.

As an experienced line manager, you will be able to bring people together around a specific agenda and create a sense of energy and purpose. 

You will have experience in managing budgets and identifying clear priorities to manage an interconnected workload.

A strong enthusiasm for our cause is a must, as well as the ability to articulate a compelling case for why physical activity is important to embed at place-level. 

What we offer: 

This is a fixed-term contract, initially for 3 years.  The role is a full-time position, working 37.5 hours per week.

You will receive a salary of £48,000 and benefits including a generous 10% contributory pension scheme, Cycle to Work scheme, 38 days annual leave inclusive of bank holidays (pro rata) and our new bespoke Employee Support and Wellbeing Programme.

Hybrid working is available, which means typically one day a week is in the office (Monday) with the rest of the week working remotely from home, within the community or with partner organisations. This role would likely involve regular working from County Hall (central Oxford) due to the direct link to Marmot Place work.

Active Oxfordshire welcomes applications from all sections of the community and actively encourages diversity within our team to maximise achievements, creativity and good practice. We know that people from certain backgrounds can be hugely under-represented in our sectors, and we want to change this. We are therefore genuinely keen, and particularly interested to receive applications from people from diverse ethnic communities, from disabled people, neurodivergent people, people who identify as LGBTQIA+ and people with experience of facing barriers to physical activity. 

We want all candidates to have an equal chance to shine in this process – please let us know if there’s anything we can do to make sure the application process works for you (Further contact details can be found in the job pack). 

How to apply:

Please refer to the job pack for further information on how to apply and closing dates. 

Please note a satisfactory Enhanced DBS check will be required for this role. 

By applying for this role, you are stating that you are eligible to work in the UK. Active Oxfordshire is unable to apply for a Certificate of Sponsorship for this role. 

About us

Welcome to Active Oxfordshire

We are a registered charity (1179040) and part of a network of 43 Active Partnerships. We work alongside partners and local communities to break down barriers to physical activity.

Through our various programmes and partnerships, more children and young people in the county can learn to swim, ride a bike and enjoy being active together with their families. Our flagship activity programmes, which include a programme for families on lower incomes and a programme for adults with long-term health conditions, now reach more than 17,000 residents each year. Supporting Oxfordshire residents in most need to be more active is helping to prevent and manage health conditions, improve mental health and well-being and connect communities. Our work changes lives every day, and this role is an exciting opportunity to further our impact in areas of highest priority.

Our purpose at Active Oxfordshire is to empower communities, unify partners and challenge Oxfordshire’s extreme health inequalities, with the overall outcome of significantly increasing activity levels to transform health and wellbeing. We do this by working with local partners across multiple sectors. We are a system partner of Sport England, and this role is part of significant new investment into Oxfordshire by Sport England through their Place Universal Offer funding.

Our recruitment principles

Underpinning our recruitment are the following 10 principles:

1) Successful applications will never be contingent on a driving license or access to a car. 25% of our current team do not drive and this has no impact on their capability to do their job.
2) Online interviews will always be available where that supports the accessibility of the process.
3) Salary transparency – we will always advertise the salary of a role, including whether it is negotiable.
4) Regular language - we try to remove jargon and industry specific language as much as possible. If anything in the below does not make sense, then please challenge us on this.
5) Applications are redacted to remove certain information, so that potential unconscious biases are reduced.
6) Candidates will always be sent any interviews questions or tasks in advance.
7) Candidates can also bring notes to interviews. We would much rather you remember all your great examples and tell us about them, than remember them on the way home.
8) We will not ask for a degree unless it is absolutely the only way that someone can become qualified or experienced to carry out a specific role. Undergraduate Degree admissions are heavily dominated by White British students (e.g. 72.6% in 2019-2020 academic year) and by specifying a degree as a requirement we narrow the opportunities of talented people who are part of the global majority.
9) We will never try to catch people out or make their life difficult in our recruitment processes but instead will be doing everything possible to create conditions where people can celebrate and demonstrate their talents. 
10) Candidates will be encouraged to dress comfortably for interview. Our panel won’t be dressed in business attire, and we very seldom would be in the course of our work.

Creating diversity at Active Oxfordshire

Active Oxfordshire welcomes applications from all sections of the community and actively encourages diversity within our team. Equity, Diversity and Inclusion is a core part of our work, we actively promote inclusive recruitment principles and in late 2024 were awarded a silver award for our focus on inclusive workplaces for neurodiverse colleagues by Autistica.

We know that people from certain backgrounds can be hugely under-represented in our sector, and we want to change this and will make adaptations to our recruitment practices to enable this. We are therefore genuinely keen, and particularly interested to receive applications from people from diverse ethnic communities, from disabled people, neurodivergent people, people who identify as LGBTQIA+, people with caring responsibilities and people with experience of facing barriers to physical activity. 

We want all candidates to have an equal chance to shine in this process – please let us know if there’s anything we can do to make sure the application process works for you. 

Benefits: Generous holiday of 38 days pro rata per annum (including bank holidays), 10% employer contribution pension, wellbeing support, learning, development and training opportunities and cycle to work scheme

REF-221249

We are looking for a passionate and experienced Chef to join our dedicated team at Lister House. In this rewarding role, you’ll prepare nutritious, delicious and high-quality meals that make a real difference in the lives of our residents.

The role offers 37.5 hours per week with a 5-day rota, covering 7 days a week, including weekends and bank holidays.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.

Key responsibilities of the role:

- Work with Head chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements

You will be educated to NVQ Level 2 Preparation and Cooking or equivalent and willing to work toward NVQ Level 3. An intermediary food hygiene certificate is required. In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

 

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

 

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

 

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

 

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

 

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

 

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

 

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

 

Please note: This role is being advertised by NFP People on behalf of our client.

Our Adventure Playground Manager plays an integral role within our Children, Young People and Families team, supporting our Head of Service to create inspiring, high quality and child focused youth and play services. The work of the Children, Young People and Families team is diverse, and service includes after-school and weekend adventure play, school play sessions, mentoring, holiday activities and youth leadership programmes.

Tulse Hill Adventure Playground is at the centre of our Children, Young People and Families service, and you will have solid experience working in an Adventure Playground, or similar outdoor setting, as you will hold managerial responsibility of the site and resources ensuring that the environment meets the needs of all the children who use it and to enable children to obtain the full benefit of the playground and its facilities.

As a strong and inspiring manager you will lead a team of play practitioners to deliver a range of dynamic, exciting, and meaningful services, ensuring the children who need them most are supported to play, develop, and thrive. You will take both an ambitious, organised, yet hands on approach to your management of the service - we are a small but dynamic team and truly believe services are best when all are involved, from management to practitioners. You will bring enthusiasm and passion to ensure an exceptional service for the children and young people we work with.

You will champion the role that adventure play services play in supporting children and young people to thrive and be an advocate for partnership working, building relationships with parents, schools and other local organisations, to maximise use of the Adventure Playground and the range of services we provide. A strong understanding of how the service sits within the wider work of the organisation and building strong relationships internally and externally is essential to the role.

You will be joining the organisation at a very exciting time as we are just about to undertake a large scale rebuild of the outdoor adventure play structures which will be completed this summer - creating a new and exciting environment for children and young people to play. This will include a range of challenging play structures, a wildlife garden, growing area and outdoor kitchen, along with a small animal enclosure.

Employee Benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year
after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

As our Engagement Lead, you will work with the Head of Wellbeing to review, evolve and drive forward the way we bring young people into our services at OTR.

Alongside your team you will proactively engage young people with the work we do. You will have a particular focus on young people who are underserved by support organisations and, in line with our strategy, will be tasked with finding ways to reduce the barriers some young people face to accessing our support.

You will manage and inspire a team of Listening Support Workers, Youth Workers and our Wellbeing Co-ordinator to deliver quality, timely and relevant work for the young people we serve. Under your management the team will forge excellent working relationships with partner organisations across the BaNES area, working in joined-up ways that ensure young people are supported to access the right support for them when they need it.

Working alongside our Lead Counsellors, you will develop OTR’s assessment processes, ensuring that young people are being offered appropriate services for their needs and that staff are well prepared to work with the people they support.