Head of communication jobs in Holborn, greater london

Job Title: Assistant Director of Philanthropy & Strategic Partnership
Reporting To: Deputy CEO/Director of Fundraising and Communications
Manages: Head of Trusts and Foundations, Head of Corporate Partnerships
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary band: £58,000 - £66,000 per annum
N.B. To ensure fairness and consistency across Home-Start UK, new colleagues usually join at the first point of the pay band for their role. This helps us maintain a clear and equitable approach to pay for everyone joining our team.

Location: Remote – with regular travel to meetings with donors, for events and to our central office in Leicester for collaborative meetings and team activities.

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

This is an important moment for us and for the families we support. Parents of babies and young children are facing huge pressures, and strong, values-driven partnerships matter more than ever. We’re looking for a senior leader who can help us meet this moment with confidence and ambition.

As Assistant Director of Philanthropy & Strategic Partnerships, you will help shape the future of our national work and support our federation of 170+ local Home-Starts working in communities across the UK. You will lead a talented team, build long-lasting relationships, and help make sure Home-Start has the funding, partnerships, and influence it needs to give every child the best possible start in life. This role will suit someone who is motivated by purpose, who values people and relationships, and who is comfortable working across a large and varied network.

We are looking for someone with a strong track record, someone who has already delivered high-value fundraising and partnerships at a senior level and is ready to take on a role with significant national influence. With responsibility for an annual income portfolio of circa £4 Million – with strong potential to grow this over the next 3-5 years to between £6Million-£8Million plus, you will work with a supportive Leadership Team and Board, who have already engaged external philanthropy expertise to develop a strategy and roadmap that you can build on. You’ll need to be confident working with high-value supporters: able to build trust, communicate clearly, and nurture long-term relationships with people who want to invest in families and early years support. You’ll bring the skills and confidence to grow a portfolio that is already strong and take it further, along with the ability to work well with others in a fast-moving environment.

You will be joining a warm, collaborative organisation that believes in the power of community, the strength of families, and the importance of early help. If you feel excited by the chance to make a national difference, to build partnerships based on trust and shared purpose, and to help shape the next chapter of Home-Start’s impact, we would be delighted to hear from you.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If it sounds like your type of challenge, we would be delighted to hear from you.

The closing date for applications is Friday 27th March at 4pm.
As part of our recruitment process, shortlisted candidates will be invited to participate in a full-day assessment centre at our Leicester office on Tuesday 14th April.
The assessment centre will include a mix of individual and group activities designed to understand your strategic thinking, relational approach, and leadership style.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. 

No agencies please.

Senior Social Worker

Salary: Band 7 £55,536.96 to £62,331.18 per annum

Contract type: Permanent

Hours of work: 30–37.5 hours per week

About the role

An exciting opportunity has arisen to join the Social Work Service at St Joseph’s Hospice, based in Hackney. As a Senior Social Worker, you will work as part of a committed and creative team, which offers innovative social care interventions and support to people with palliative and end-of-life care needs, and to their families, carers and children.

The social work team works in collaboration with other clinical professionals and volunteers across all areas of the service: inpatient, outpatient and community. The team includes social workers, a dedicated carers service lead and welfare benefits lead. In addition to clinical case work and line management responsibilities, the Senior Social Worker deputises for the Social Work Manager in their absence, providing cover for day-to-day operational matters.

About you

We are looking for:

• Post-qualifying experience working in the context of palliative or end-of-life care or a related area
• Post-qualifying experience of individual staff management and professional supervision
• Experience of managing and coordinating complex casework and safeguarding concerns across professional groups and agencies

About us

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services – delivered at home, in our in-patient unit, and through our out-patient clinics – are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

We can offer you:

• The opportunity to work in an experienced, supportive and dynamic team in palliative social care
• Professional development opportunities in a specialist palliative care setting
• Exemplary multi-professional working with a commitment to personalised, holistic care

The job is based at St Joseph’s. Some local travel is essential. Full support and training will be provided in all aspects of the job by the hospice. There are excellent opportunities for learning and professional development. The post holder will be accountable to the Social Work Manager.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information, please see the attached Recruitment Pack.

To apply, please visit our recruitment page via the apply button.

Closing date: Sunday, 29 March 2026.

Company Overview
International Communities Organisation (ICO) is a London-based NGO that works with communities, governments, and international partners to address the root causes of exclusion that often drive conflict and instability. Through programmes focused on dialogue, capacity building, inclusive governance, economic revitalisation and utilising United Nations mechanisms, ICO seeks to find tangible ways to drive the inclusion of minority communities in political, social, and economic decision-making while supporting governments to develop more inclusive and responsive systems. 

ICO helps build trust between communities and governments, strengthen participation and accountability, and create the conditions for durable and inclusive peace.

Position Overview
The Project Coordinator will play a central operational role within the International Communities’ Organisation (ICO), ensuring that programmes across multiple country programmes are delivered effectively, on time, and within budget.

The role focuses on coordination, implementation oversight, reporting, and organisational support across ICO’s programmes in Cyprus, Kosovo, the Middle East, and Cameroon. Working closely with programme leads, the Project Coordinator will ensure that work plans are implemented as agreed, milestones and deliverables are tracked, and internal reporting and communications are maintained. 

This role combines project management, operational coordination, communications support, and administrative oversight, ensuring that programme heads can focus on strategic delivery while the coordinator manages cross-programme organisation and follow-through.

Key Responsibilities

A. Project Coordination and Implementation Oversight 50%
Monitor implementation of programme workplans across ICO programmes.
Track milestones, deliverables, timelines, and budgets.
Ensure tasks are completed in line with agreed work programmes.
Identify implementation risks or delays and flag them early.
Coordinate across programme teams to ensure alignment and delivery.
Maintain and update: programme workplans, implementation timelines and budget tracking documents
Support programme leads in ensuring activities move from planning to delivery.

B. Reporting and Internal Coordination 30%
Prepare weekly internal updates for senior leadership.
Produce quarterly reports for the Board summarising programme progress.
Contribute to the annual report and other institutional reporting outputs.
Compile information from programme leads into structured reporting formats.
Maintain clear records of: programme outputs, deliverables achieved, key outcomes and indicators

C. Communications Support (Interim) 20%
Until a dedicated communications role is created, the Project Coordinator will support basic organisational communications, including:

• Maintaining ICO’s LinkedIn and communications 
• Updating the website news section weekly
• Identifying events, conferences, or forums relevant to ICO’s work
• Supporting the coordination of press releases and media articles
• Liaising with external communications partners to supporting the coordination of press releases and media articles (e.g., Whitehouse Communications)

Qualifications & Skills
Required

• Strong organisational and administrative skills, including project planning and record-keeping of budgets and work plans.
• Communication and interpersonal skills to effectively engage with diverse stakeholders and community representatives
• Proficiency in time management and multitasking to handle multiple projects promptly
• Experience in coordinating and managing projects/ programmes 
• Familiarity with Microsoft Office Suite and project management tools
• Empathy, cultural sensitivity, and a commitment to humanitarian values
• Excellent written and verbal communication 
• Background in human rights, international relations, sustainable development and peace and security
• Bachelor’s degree in a related field or relevant work experience

Desirable

• Knowledge of conflict resolution or mediation practices is advantageous
• Familiarity with communications or social media management

Personal Attributes

• Highly organised and proactive
• Able to work independently with limited supervision
• Strong coordination and stakeholder management skills
• Comfortable working across multiple programmes and geographies
• Resilient and solutions-oriented
• Adaptable and able to work in a small, fast-moving organisation

Reporting Structure
The Project Coordinator will report directly to the ICO director and work closely with programme heads responsible for regional portfolios.

Interview Process
The recruitment process will take place in three stages designed to assess both the candidate’s professional capabilities and their suitability for working within a small, international organisation.

Stage 1 Remote Interview
The first stage will be a remote introductory interview. This conversation will focus on understanding the candidate’s background and overall suitability for the role. We will discuss previous experience supporting programmes or projects, coordinating with teams or stakeholders, and managing reporting or administrative processes. The discussion will also explore the candidate’s interest in governance, development, or international policy work, as well as their working style and overall fit with ICO’s team and values.

Stage 2 In-Person Interview
Candidates who progress to the second stage will be invited to an in-person interview. This stage will include a more in-depth discussion of the role. This will include further behavioural, situational and competency-based questions. This stage also allows candidates to ask questions and learn more about the team and how we work. Please note this stage may involve a short practical exercise to understand how candidates approach tasks similar to those they would encounter in the position. 

Stage 3 Final In-Person Discussion
The final stage will be a conversation with senior members of the organisation. This discussion will focus on the candidate’s overall fit with the team and organisational culture, as well as how they would operate within a small team supporting international programmes. It will also provide an opportunity to address any remaining questions or clarifications from either side. The purpose of this stage is to ensure that the role aligns well with the candidate’s expectations and that both the candidate and the organisation feel confident about moving forward together

To apply for this position, please submit the following:

• Your CV
• A short cover letter (1 page maximum) outlining your interest in the role and relevant experience

Applications will be reviewed on a rolling basis, and we encourage candidates to apply early. The position will remain open until 2 April, after which applications will close.

We are ideally looking for someone who can start the role as soon as possible, but we are also happy to consider candidates who have a notice period to complete before joining. 

At Age UK Kensington & Chelsea, we believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.

Our Information and Advice service provides rights-based information, advice and advocacy on Welfare Benefits, Social Care and Housing options; practical assistance with individual grant applications, accessing social tariffs, blue/purple badge and taxi card applications. The service is delivered through a range of channels, including face to face, telephone, email and digital, across Kensington and Chelsea borough.

This is an exciting new role for us - to help shape our Information and Advice service, a service we're proud to dleiver within the community. If you're passionate about helping people, have experience of successfuly managing a team and are seeking a new challenge then get in touch!

The role is 21 hours per week.

Due to the number of applications we may not be able to respond to all unsuccessful applicants.

Empowering Curators Programme Manager
Hours: 0.5 FTE, 17.5 hours per week
Contract: FTC until August 2027
Salary: £36,400 per annum, pro rata
Location: King’s Cross, London

Who are we?

Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.

We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.

We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.

The role

We are seeking a Programme Manager to support the delivery of Empowering Curators, a multi-year programme designed to accelerate the careers of Global Majority curators and support organisational change across the UK museum sector.

Working with the Head of Programme Delivery and colleagues across Art Fund, you will coordinate day-to-day programme activity, support Fellows and host organisations, manage events and communications, and contribute to evaluation and reporting. You will build strong relationships with partners across the museum sector while ensuring the programme runs smoothly and delivers meaningful impact.

This is an exciting opportunity for someone with strong project management skills, experience in arts or cultural programmes, and a commitment to equity, inclusion and sector development.

Key Employee Benefits

• Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Free Entry to Exhibitions
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

Closing deadline: 23.59pm on 6 April 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

Please note that any suspected use of AI in relation to answering sift questions will be marked down.

No agencies please.

Harris Hill is delighted to be partnering with a fantastic national charity in their search for a Senior Philanthropy Manager (Trusts and Foundations).

This is an exciting opportunity to lead the Trust and Foundations fundraising activities, cultivating and expanding support from high-value income sources.

As Senior Philanthropy Manager, you will lead the development and delivery of the Philanthropy strategy for Trusts and Foundations to ensure the maximisation of revenue and that financial targets are met. You will develop and manage a portfolio of Trusts and Foundations to develop a sustainable income base for the charity, contributing to the income target for the Philanthropy Team and achieving agreed personal income targets and KPIs. You will work proactively, both independently and with colleagues, to ensure that strategic and operational delivery reflects a coordinated and collaborative approach to Trusts and other high value fundraising across the charity. You will also work with the Head of Philanthropy to refine the charity’s fundraising case for support and compelling fundraising and supporter engagement materials for a wide range of audiences; effectively communicating the charity’s vision to internal and external audiences.

To be successful, you will need or need to be: 

• Proven track record of raising significant (six figures plus) single and multi-year gifts from Trusts and Grant makers.
• Experience of developing and writing compelling applications bids and cases for support, presenting complex information that is persuasive and engaging for lay audiences.
• Experience of successfully researching and building short, medium and long term funder pipelines to meet financial targets.
• Excellent communication skills with the power to persuade, motivate and inspire others whilst also delivering clear, concise messages.

Salary:£52,000

Permanent, Full-time (4 days per week also considered)
Location: London  

Deadline – Tuesday 7th April at 9am

Application process – CV and Cover Letter

Interview date/s – Wednesday 15 and Thursday 16 April

If this sounds like you, then please do get in touch ASAP!

 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Prospectus is pleased to be supporting our client to recruit a new Senior Individual Giving Manager. The organisation is ranked among the world's top orchestras and is Resident Orchestra at the Barbican. This is a full-time, permanent role paying a salary of £45,000-£50,000. The postholder will be working in a hybrid model from their offices in London.

The Senior Individual Giving manager will lead a successful team to develop and implement the overall Individual Giving strategy. This will involve agreeing and monitoring annual individual giving income and expenditure budget and the postholder will deliver appealing stewardship programmes for supporters to include regular communications, personalised ticketing, and event opportunities. Reporting to the Head of Philanthropy, you will oversee the successful delivery and growth of the Friends and young Patrons schemes and will plan a regular calendar of engagement and cultivation opportunities.

The ideal candidate will have significant expertise in major donor fundraising, including building Essential relationships with high-net-worth individuals and securing five and six-figure gifts. They are looking for someone with experience of managing a team and a busy portfolio of generous donors. You will ideally also have experience collaborating with senior volunteers, with the ability to attend regular events outside of normal working hours.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

A rare opportunity to step into a fully established role with a full handover. We are seeking a Senior Content and Development Officer to join our friendly and supportive team for a 12 month (maternity cover) contract. 

About us

The Carer Services team is responsible for developing and delivering a portfolio of products and services targeted at carers, employers and service providers. This includes providing resources for Carers UK’s Employers for Carers business forum and managing our employer benchmarking scheme, Carer Confident. You can read more about Employers for Carers and Carer Confident on our website. 

About you

The person in this role will collaborate across teams and provide research and project support to our team; support development and delivery of content on our digital platforms and manage the application and accreditation process for Carer Confident.

You’ll have excellent customer service and relationship management skills as well as good organisational skills. Good knowledge of CRM systems and IT packages and systems is a must have and you’ll also have strong writing and research skills. 

During this 12 month contract you’ll learn more about Carers UK and develop your understanding of unpaid carers and the challenges they face. You can also expect to develop your research, project management and customer service skills.

This is a hybrid role, with an expectation to attend our office at least one day a week. 
 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
 

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us. 

The closing date for applications is 12pm, Friday 27 March.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

Join MSF UK in this exciting new role. The IT Project and Change Manager will

• Support the ambitious growth agenda for MSF UK and Ireland, which will be underpinned by the implementation of new technology.
• Work closely with stakeholders across the organisation to ensure we delivery value from our investment in technology.
• Work closely with the newly formed change team to ensure that silos are broken down, and new processes developed to support technology implementation.
• be confident in enabling change using technology. You will need considerable experience in using both agile and waterfall methodologies to implement projects.
• Engage with stakeholders at all levels and support project boards and sponsors to navigate through issues.
• Work in a dynamic and agile IT team that will support you to be successful.

Hours: 37.5 hours per week, Mon-Fri

Duration: Permanent

Location: London - hybrid, 2 days per week in office (including Wednesdays)

Salary: £52,866.48 per annum - £64,614.57 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

To lead the delivery of IT projects coupled with managing the impact of the changes.

Provide business analysis expertise to identify and implement solutions, and act as a trusted business partner to ensure IT systems meet the needs of stakeholders.

This role combines project management, change management, business analysis, and strategic collaboration to deliver impactful results.

PHILANTHROPY LEAD

Major donor and philanthropy fundraising role with Christians Against Poverty (CAP), working to inspire high-value donors and partners to help end UK poverty through a movement of churches.

Why work for CAP?

• 34 days annual leave (including bank holidays)
• Generous pension: minimum 6.5% employer contribution, with matching up to an additional 3.5%
• Mental health days and wellbeing awareness days, Flexi-time and Revive days, Emergency care days and sick pay
• Employee Assistance Programme, Cycle to work scheme and Personal development (including mentoring, coaching, accredited qualifications and Aspiring Leadership Programme) in a supportive, faith-centred team environment

CAP is a UK-wide charity equipping local churches to support people facing debt, poverty and financial hardship. Through free debt help, job clubs, life skills groups and money coaching, CAP brings both practical and emotional support to people who need it most. With a vision of transformed lives, thriving churches and an end to UK poverty, CAP has helped tens of thousands of families break free from debt since 1996, and is celebrating its 30th anniversary in 2026 with ambitious plans for the future.

We are looking for a brilliant relationship manager to join CAP’s Philanthropy team. Reporting to the Head of Philanthropy, you’ll be responsible for inspiring new prospects, cultivating high-value donors, and stewarding major gifts that are vital to the future expansion of CAP across the UK.

You will:

• Manage a caseload of high-net-worth individuals and trusts, building deep and meaningful relationships
• Represent CAP at high-level events and conferences
• Produce compelling impact reports to communicate the difference donors are making
• Maintain the CRM with up-to-date engagement records, proposals and pipeline data
• Collaborate with the wider Philanthropy and Fundraising teams to deliver an excellent supporter experience
• Model and participate in CAP’s Christ-centred culture, including prayer and worship

This role is ideally suited to someone with a proven track record in major donor fundraising or high-value relationship management, excellent interpersonal and communication skills, and a genuine passion for seeing lives transformed through CAP’s mission.

For further details please have a look at the candidate pack.

For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.

Key dates:
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practising Christian.

An established professional membership organisation is looking for a Senior Services Coordinator to support the delivery and development of a portfolio of member services. This role offers the opportunity to combine service management, stakeholder engagement and business development while leading a small team of two.

This role offers a hybrid working arrangement of  3 days in the office and 2 days working from home.

The Role

Working closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.

Key Responsibilities

• Manage the day-to-day delivery of a portfolio of membership services and programmes.
• Lead and support a small team, overseeing performance, workload and development.
• Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place.
• Investigate and respond to service-related enquiries or complaints.
• Conduct research to understand member needs and identify opportunities to improve services.
• Support the development of new products, services and partnerships.
• Assist with projects to implement new services, working with internal teams such as IT, finance and project management.
• Build strong relationships with internal teams, members and external partners.

About You

You will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.

You will need to demonstrate:

• Excellent organisational and administration skills with strong attention to detail
• Experience delivering or managing services, programmes or projects
• Strong customer service and stakeholder engagement skills
• Experience researching, analysing information and making recommendations
• Confidence managing multiple priorities, improving processes and handling difficult situations
• Experience leading or supporting a small team
• Strong written and verbal communication skills
• Good attention to detail
• Good IT skills including MS Office, mainly Excel

Experience working within membership organisations, professional bodies or regulated environments would be beneficial but is not essential.

Why Apply?

This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects.
 
 Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Who We Are

The Revitalise Trust exists to serve, resource and revitalise the Church in its mission to reach the unchurched, make disciples and transform society by growing vibrant, Jesus-centred, Spirit-filled churches in every community. To date, the Trust has helped plant 200 churches across the UK and beyond and train up and support hundreds of church leaders. As a charity, the Trust is entirely dependent on the generosity of donors to support its work.
This is a key role within the Revitalise Trust, that works collaboratively with others in the team and across the organisation to help raise the necessary funds to support the work of the Trust, supporting and managing a portfolio of existing donors and sourcing and securing new ones, working particularly closely with the Head of UK Fundraising.

The Role

Some of the responsibilities include:

Donor Engagement & Income Generation

• Research and identify new UK funding opportunities and develop tailored engagement strategies.
• Produce high-quality, persuasive proposals and applications to secure new income.
• Manage, steward and grow income streams from new and existing donors, including individuals, trusts and foundations.
• Deliver timely, insightful and impactful donor monitoring reports in line with supporter requirements.

Fundraising Systems & Processes

• Ensure donor records are accurate and up to date across systems such as Raiser’s Edge and SharePoint.
• Support the development of efficient, scalable fundraising processes that align with the wider Trust strategy and KPIs.
• Take responsibility for the smooth running of the Focus giving process.
• Contribute to strategic improvements across our systems, tools and templates, identifying gaps and recommending solutions.

Collaboration & Cross‑Team Working

• Work closely with the Revitalise Trust Fundraising Team, HTB Finance, HTB Giving and cross-entity colleagues to coordinate donor information and opportunities.
• Engage with the Impact Team and Systems Provider/IT to support data integrity and reporting.
• Attend relevant fundraising, giving and GDPR meetings to ensure alignment across the group.

The Ideal Candidate

• Proven fundraising or income‑generation experience, with strong financial awareness and confidence in meeting personal targets and contributing to wider team KPIs.
• Excellent written and verbal communication skills, including the ability to write clear, persuasive briefs and build effective relationships with donors and internal stakeholders at all levels.
• Highly organised, proactive and detail‑focused, able to prioritise multiple deadlines, manage several projects simultaneously, and offer practical, solutions‑driven thinking.
• Experienced in improving organisational processes to increase efficiency, and confident working collaboratively with multi‑level stakeholders to deliver strategic aims.
• Strong technical competence, including experience with donor management systems (e.g. Raiser’s Edge or equivalent), CRM databases, MS Office and related applications.

We’re looking for a dynamic and driven Individual Giving and Engagement Manager to deliver and grow our newly created donor retention programme. This is a brilliant opportunity for someone who is ready to get hands-on and bring fresh ideas, a test and learn approach and a passion for delivering high-quality fundraising appeals.

You’ll be an experienced IG fundraiser with a strong understanding of how to inspire donors to give. You’ll be a great fit if you are detail-confident and motivated by continuous improvement. 

Hours: 35 per week (full time)

Location: Home-based with regular travel across London.

Contract: Fixed term (until 31 March 2027)

About us

Housing Justice brings together communities and finds solutions to homelessness by building personal connections, a sense of belonging, and creating justice in the housing system. We train and support volunteers to offer various accommodation options while building a network of local support. This includes providing personalised assistance to help individuals access relevant local services and address their other needs. Through compassionate, courageous, and collaborative action, we implement innovative solutions to tackle housing injustice, enhance the quality of housing, and elevate the voices and experiences of groups affected by housing injustice to both local and national governments.

 

About Citadel

Citadel is a volunteer-powered homelessness prevention project that supports people experiencing, or at risk of homelessness, to find a place to live, settle into a home, and feel part of a welcoming and supportive community. Coordinators recruit and train volunteers before matching them with a person referred for support. Coordinators and volunteers work closely with people who have been referred, to establish what matters to them and how best they can support them.

About you

We are seeking to hire an outgoing, confident leader who is skilled and comfortable in building relationships and influencing people. You will be a dedicated, diligent person with experience of leading teams in the homelessness, housing or voluntary and community sectors and passionate about the role of the community in ending homelessness.

About the role

The successful candidate will provide supportive line management to six Coordinators working in North-East and South-East London. They will be responsible for overseeing and developing our London projects: building our partnerships, supporting the teams to grow the support we offer and supporting the projects’ continuous improvement and sustainability.