Head of communication jobs in westminster, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Officer
Working Hours:  37 hours per week
Salary: 28,050 to  31,000 per annum 
Contract: 12 months 
Location: Hatfield Office/Hybrid - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
We are looking for dedicated and passionate Events Officer to join our team based in Hatfield!
How will you make a difference?
Manage, develop and evaluate an engaging programme of events fundraising, and support the Community Fundraising Officer when delivering local events to raise a target income of £90k . Support groups and individuals organising fundraising events and activities on behalf of hyh. To support the development and delivery of the Communications Plan.
What can we offer you?
- A supportive and inclusive work environment
 - 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
 - Holiday purchase scheme
 - People's Pension Plan contribution
 - Group Life Insurance plan
 - Opportunities for personal and career development
 - Hybrid working - option to work from home to be agreed with line manager
 - An additional annual leave day on your Birthday
 - Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
 - Medicash – A healthcare cash plan offering cash back on a range of healthcare related treatments including optical, dental and complementary treatments. Unlimited access to a 24/7 health and stress related helpline and discounted gym memberships.
 
What will you be doing? 
Contribute to hyh’s overall Fundraising strategy as a member of the Fundraising Team
 
- Identify, develop and support existing and new community and events fundraising activities to increase and generate significant net income and supporter engagement
 - Provide excellent donor care for all fundraising activities, to develop productive and lasting relationships with the community and convert them into loyal supporters
 - Assist the Head of Fundraising & Communications in the development and delivery of hyh’s Events and Communications Plans
 - Update donor CRM databases and website
 
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.Closing Date 24th November 2025.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
The client requests no contact from agencies or media sales.
About Malaria No More UK
We exist to end malaria, together. Malaria is preventable and treatable — yet a child still dies every minute from this disease. At Malaria No More UK, we refuse to accept this. 
 
Through targeted influencing communications, bold partnerships and political advocacy, we mobilise the leadership, funding and innovation needed to end malaria in our lifetimes. 
 
We work to protect G7 ODA budgets for malaria and unlock new financing opportunities that accelerate progress toward a malaria-free world. 
 
We specialise in generating high-impact communications that amplify the voices of scientists, economists, celebrity ambassadors, African business leaders, creators and those on the front lines of the fight against malaria. Together, we make malaria impossible to ignore. 
 
At a time of uncertainty for international development and malaria financing, this work has never been more vital. The future of the malaria fight is being shaped now — and with the right leadership, creativity and advocacy, we can secure the investment needed to end malaria in our lifetime, saving lives and unlocking billions in shared growth and prosperity. 
The Role
The Senior Digital and Content Manager leads the development and delivery of Malaria No More UK’s digital content strategy — shaping how we inspire action, influence decision-makers and elevate diverse voices to drive progress against malaria. 
 
This is a pivotal role at a pivotal moment. You’ll design and deliver a digital engagement strategy that advances our advocacy and policy change goals, responds to the fast-moving communications landscape, and builds understanding, belief and momentum for investing in the fight to end malaria. 
 
Combining strategic thinking, creative storytelling and digital innovation, you’ll position Malaria No More UK as a bold, credible and solutions-focused voice in the global malaria fight. Managing one staff member (Digital Engagement Officer), you’ll collaborate across the organisation to ensure our digital strategy delivers measurable influence and impact — while staying true to our brand voice: togetherness, momentum and possibility. 
The average day in this role will be changeable, so being flexible and good under pressure is essential. From crafting last minute social storytelling posts, to overseeing creative content work being developed, looking ahead to create strategic plans for major events and campaigns coming up, to feeding back on creative work and liaising with multiple partners for sign off. It is a fast-paced role that requires a can-do approach.
Key Responsibilities
Strategic Leadership
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Lead the development and execution of Malaria No More UK’s digital content strategy, aligning it with organisational priorities and malaria advocacy goals.
 
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Build digital capability across the organization.
 
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Shape a cohesive digital narrative that brings together science, economics, innovation and lived experience, highlighting the people and ideas driving progress against malaria.
 
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Position Malaria No More UK’s digital storytelling to make a compelling case for investment: to end malaria in our lifetime, save lives and unlock billions in shared growth and prosperity.
 
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Develop digital strategies that turn uncertainty in malaria financing into opportunities for leadership, influence and renewed commitment.
 
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Define objectives and KPIs for digital engagement, measuring reach, influence and impact across key audiences and contributing to internal and funder reporting.
 
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Actively contributes to strategy development across international and UK campaigns, championing the role of digital communications and ensuring creative, impactful approaches are integrated from the outset.
 
Content Creation, Storytelling and Publishing
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Help drive the creation of powerful, multi-channel content that communicates urgency, possibility and impact, ensuring every story moves audiences to act.
 
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Collaborating with colleagues to work with scientists, celebrity ambassadors, economists, African business leaders, people with lived experience and creators to share diverse, authentic stories that reinforce the case for investment in ending malaria.
 
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Oversee the content calendar, ensuring effective planning and delivery across overlapping communication priorities.
 
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Act as the interface between colleagues writing reports and publications, and the Digital Engagement Officer and designer — ensuring best practice in publishing and digital production.
 
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Work with creative agencies and partners to produce digital content that supports major advocacy and policy milestones.
 
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Uphold Malaria No More UK’s brand voice and values, ensuring inclusivity, dignity and authenticity in all communications.
 
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Oversee the organisation’s three brand websites and various campaign sites, including content, performance, and maintenance.
 
Collaboration and Leadership
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Manage and mentor the Digital Engagement Officer, fostering creativity, learning and professional growth.
 
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Manage freelance designers and video editors to deliver high-quality digital assets.
 
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Along with the Head of Ambassador Relations & Creative Partnerships, build and maintain relationships with digital influencers, media partners and creative collaborators in the malaria and development space.
 
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Actively collaborate across teams, ensuring alignment between digital activity, policy priorities and fundraising opportunities.
 
Innovation and Insight
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Stay ahead of emerging digital trends, tools and technologies — including AI — that can amplify influence and advocacy impact.
 
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Use data and audience insights to refine approaches and inform decision-making.
 
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Champion ethical, inclusive and human-centred storytelling that reflects the strength, innovation and leadership of those driving the malaria fight.
 
Experience, Knowledge and Skills
We’re looking for a creative digital strategist who can turn ideas into impact. Someone who combines sharp technical know-how with a flair for storytelling, collaboration and purpose-driven campaigning.
Essential
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Proven experience leading digital communications and content strategies across multiple platforms to deliver measurable impact.
 
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Strong ability to translate complex issues into engaging, shareable content tailored to diverse audiences.
 
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Demonstrated success managing digital campaigns that drive awareness, engagement and action.
 
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Experience working collaboratively within multi-disciplinary or cross-regional teams, aligning digital outputs with advocacy and fundraising goals.
 
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Excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines.
 
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Strong understanding of analytics, SEO and social insights, using data to refine and optimise performance.
 
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Outstanding written and verbal communication skills, with attention to detail and brand consistency.
 
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Commitment to building internal digital capability and confidence across teams.
 
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Experience mentoring, managing or supporting staff and creative partners.
 
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Experience managing and updating websites.
 
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Experience in overseeing and potentially delivering paid digital advertising campaigns
 
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Expertise and enthusiasm for social media storytelling and channels
 
Desirable
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Experience working within international development, global health or advocacy contexts.
 
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Familiarity with paid media, digital advertising or content partnerships.
 
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Understanding of accessibility standards and inclusive design principles.
 
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Experience supporting colleagues’ professional development in digital communications.
 
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Working knowledge of CRM systems (e.g. Salesforce) and digital reporting tools (e.g. Google Analytics, Sprout Social).
 
MNMUK recognises the value of a team in which people from diverse backgrounds can introduce fresh ideas and contribute to delivering our mission to make Malaria No More.
Candidates from historically marginalised or underrepresented backgrounds are encouraged to apply.
 
This job description is not exhaustive and may be amended over time in consultation with the Head 
Staff benefits include:
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10% employer pension contributions
 
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28 days’ annual leave plus national holidays
 
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Additional days off over the Christmas to New Year period when the office is closed
 
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Professional training & qualification subsidy
 
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The opportunity to lead digital storytelling and engagement that influences the global malaria fight
 
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A collaborative, creative and mission-driven team culture.
 
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Opportunities for international travel, learning, development and global collaboration
 
To bring unifying and impactful communications, campaigns and partnerships to drive advocacy to end malaria for good.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Watford Women’s Centre is looking for someone passionate about supporting women, and about leading and developing our women-only services, including counselling and domestic abuse support. You will manage and support staff, to ensure high-quality delivery of life-changing services and work closely with external partners to meet the needs of women in our community. You’ll be joining the team at an exciting time, as we explore further opportunities to enhance our support services.
                This post is subject to an enhanced DBS and open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1.)
Applicants should submit an up-to-date CV and a covering letter addressing all the points in the job specification. 
            
The client requests no contact from agencies or media sales.
Position: Head of Community Services
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum, plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of Community Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.
Our Community Services delivery team includes our Community Support/ Resources services.
Our Head of Community Services will be:
- leading on the delivery and continuous improvement of our Community based services, developing a high-performing and motivated culture within teams.
 - providing clear leadership to ensure our community services and support are high quality, impactful and respond directly to the needs of the MS community
 - responsible for our community services in our Live Well activity group and drive a one model approach across all of our services and support.
 - responsible for the growth in the reach of our community services, ensuring that we increasingly represent the diversity of the entire MS community and decisions are driven by local need.
 
We’re looking for:
- experience in the delivery of community based services and support, including volunteer led services, events and services delivered by third parties. Including experience in quality assurance, development and meeting key performance indicators and ensuring community input and satisfaction.
 - experience and excellent working knowledge of volunteering and volunteer management and leadership
 - substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
 - substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.
 
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Job Title: Head of Corporate Partnerships
Reporting To: Director of Fundraising & Communication
Manages: Corporate Partnerships Managers x 3, New Business Officer x1, Team expected to grow in line with fundraised income increase
Location: Remote (Occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Salary: £48,000 PA
Hours: Full time (36 hours per week).
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
This role will lead the Corporate Partnerships team at Home-Start UK and drive the development and implementation of a fundraising strategy that builds on a recent period of significant growth. With projected corporate income of £2.5 million in 2025/26, the successful candidate will focus on generating sustainable, high-return income. They will ensure excellent supporter-focused account management for existing partners, while also identifying and securing new partnerships to build a strong pipeline for long-term income.
Ultimately, this work will enable Home-Start UK to support more families with young children through challenging times.
If it sounds like your type of challenge, we would be delighted to hear from you.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
 - Family friendly policy
 - PayCare health cash plan
 - Enhanced employer contribution pension
 - Learning and development
 - DAS Employee Assistance
 
The closing date for applications is 14th November 2025 at 4pm.
First interviews will take place virtually on week commencing 24th November 2025.
Second interviews will take place in-person at our Leicester office on week commencing 1st December 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
Job Title: Business Operations Manager
Reporting to: Head of Operations
Contract: Full time / Permanent
Closing date: 23:59pm, Sunday 16th of November 2025
1st round Interviews: Wednesday 26th & 27th of November (online).
Final stage interviews: First week of December (in-person)
Whitechapel, London with hybrid working (1-2 days per week in office)
 
At B Lab UK, we help businesses to meet exemplary standards and show the way forward for the whole planet. Naturally, how we run our own operations is absolutely key. That’s where you come in as our Business Operations Manager.
As Business Operations Manager, you will manage the delivery of our annual organisational planning and reporting, which is crucial as we continue to set ourselves ambitious targets. You’ll empower and enable colleagues to perform at their best through streamlined business operations, effective ways of working, and clear and consistent systems and practices. We believe you’ll bring your own unique take on where we can continue to enhance our operations.
B Lab UK is part of the global B Corp movement, with the mission to inspire and enable people to use business as a force for good. Certified B Corps seek to redefine success in business by putting social and environmental impact on a par with profit. There are now over 10,000 B Corps spanning 102 countries and 160+ sectors, with many well-known brands including Patagonia, The Guardian, Giff Gaff and Divine Chocolate. 2,500 of those businesses are in the UK.
As Business Operations Manager, you’ll play a critical role in enhancing, embedding and embodying organisational and operational effectiveness.
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Manage the delivery of our annual organisational business planning process, supporting the Head of Operations and partnering with our leadership team, Heads of department and managers to ensure the planning cycle runs smoothly.
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Embed a structured approach to reporting and monitoring.
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Optimise internal knowledge management systems and communication channels to drive clear, effective and consistent internal communication.
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Facilitate access to robust and clean operational data in order to enable data-driven decisions.
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Advise and guide a programme of measuring ourselves against the B Corp Standards.
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Line manage a small team, providing coaching support to enable growth and development.
 
Please refer to the job description attached to this advert for full requirements for this role.
The kind of things we’re looking for…
We understand that some candidates hesitate to apply unless they meet 100% of the criteria. However, we strongly encourage you to apply if you meet some of the key criteria below.
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Expertise in successfully coordinating the delivery of organisational planning processes, including business planning and reporting cycles.
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Ability to line manage a small team, with an inclusive, coaching approach that will upskill others, build trust and bring out the best in everyone.
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Ability to implement reporting and tracking systems to monitor progress against objectives and ensure accountability.
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Ability to advise on internal knowledge management and operational data, in order to drive business decisions, improve performance and raise the bar across the organisation.
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Good understanding of organisational compliance and the ethical use of data.
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Strong communication skills, with an eagerness to collaborate, provide clear, accessible guidance and advice – and go further together.
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Commitment to bringing ambition, integrity, professionalism and balance to your work – as well as to the principles of justice, equity, diversity and inclusion.
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Proactive problem-solving, with the ability to plan for risks but choose courage over comfort.
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Ability to learn our digital platforms (familiarity with G-Suite, Slack and Asana helpful).
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Passion about sustainability – especially how business can be a force for good.
 
Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).
B Lab believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual. We strive to foster an environment where all staff can bring themselves to work by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process.
B Lab is the non-profit network transforming the global economy to benefit all people, communities, and the planet.
The client requests no contact from agencies or media sales.
Job description
Job Purpose
The Head of Community will work with the Director of Services on strategic and operational planning and provide operational leadership for the range of Community services delivered by Age UK East London.
The purpose of this role is to:
• Take responsibility for the delivery of Age UK East London’s Community Service offer, ensuring its delivery requirements are met and we are responsive to new opportunities.
• Ensure that older people who are supported by the Community team also benefit from the range of AUKEL services and those provided by other local partners.
• Be an active member of our SLT, working with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development
journey.
• Build responsive and accountable relationships with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals.
• Motivate and inspire a frontline staff and volunteer team, using excellent communication skills and a strong understanding of key issues affecting older people.
• Ensure the services are meeting all KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement
approach.
• Ensure service staffing and delivery arrangements are optimal, including by assessing which services need allocated staff and which would be better delivered by a central team.
• Ensuring processes and good practice is embedded in case recording, reporting and data collection.
Key Tasks
Coordination and Management of service
• Line manage service managers and coordinators, and oversee the good management of all service staff.
• Ensure services are delivered in line with contractual requirements
• Work with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
• Ensure the team is fully conversant with the organisation’s CRM and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
• Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
• Complete and maintain relevant risk assessments.
• Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
• Support team members to supervise volunteers effectively
• Support implementation of any organisation-wide operational changes
• Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services 
Quality and Insight
• Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
• Produce quarterly insight to the Board of Trustees at committee level
• Monitor compliance in record keeping around key areas
• Continuously review and monitor services with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
• Develop and nurture supportive and collaborative relationships with local community, voluntary and faith partners.
• Identify, explore and develop new opportunities that address the needs of local older people.
• Lead the development and delivery of current and future commissioned community services in AUKEL.
• Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
• Work with local partners to share best practice and develop opportunities to work together
• Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence. 
• Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
• Work with colleagues to develop new service proposals, to develop the scope and impact
of the Community team.
Leadership and management
• Engage, motivate and inspire the team
• Evaluate and manage overall team and individual performance and wellbeing
• Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
• Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
• Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
• Take a person-centred approach to line management responsibilities
• Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
• Perform other duties in connection with the general work of AUKEL when required
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
• To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
• Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Of operational service management within community based setting within the statutory, voluntary or private sector
• Of working with data to monitor outputs, outcomes and reach. 
• Of carrying out programme evaluation and report writing.
• Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
• Of effective collaboration and partnership development. 
Desirable
• Of engaging strategically with the local community, health and care system
• Of design and delivery of innovative, impactful health and wellbeing programmes.
• Of strategic service leadership and development.
• Of leading change
Knowledge & Understanding
• Understanding of, and expertise in, the care and support needs of older people.
• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a
trauma-informed manner.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
• Of the current health and care landscape
Skills/Attributes 
Essential
• Intermediate IT skills
• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
• Commitment to learning and development and reflective practise.
• Resilience
Desired
• Ability to speak a community language
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Salary: Circa £80,000 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: 37 hours per week
Contract: Permanent
Location: EdCity, 1 EdCity Walk, EdCity, London, W12 7TF (hybrid working - office-based three days per week)
Lead the next chapter of commercial innovation at Lift Schools
Lift Schools is embarking on a major new chapter, expanding our commercial activity to generate sustainable income that fuels our mission. We’re searching for an entrepreneurial and strategic Head of Commercial Ventures to build and lead our first commercial strategy, growing innovative ventures that balance financial sustainability with social impact.
Reporting directly to the Chief Financial Officer, you’ll play a pivotal role in shaping and delivering Lift Schools’ commercial enterprise strategy. This is a unique opportunity to design, launch and scale commercial initiatives that will directly support our ambition: an excellent education for every child, in every classroom, every day.
About the role
As Head of Commercial Ventures, you will:
- Develop and deliver Lift’s first commercial enterprise strategy, aligned to our educational mission
 - Grow and optimise existing ventures such as estate lettings and apprenticeship provision
 - Identify and build new market opportunities — products, services and partnerships across the education and wider sector
 - Lead development of business models, pricing strategies, go-to-market plans and commercial governance frameworks
 - Establish systems, processes and performance metrics to ensure all commercial ventures are sustainable, ethical, and aligned with our educational purpose
 
You’ll work closely with senior leaders, schools and operational teams to turn ideas into scalable revenue streams, balancing innovation with integrity.
You’ll be someone who:
- Brings a strong track record in commercial business development, product design or venture growth
 - Has taken a commercial idea from concept to delivery and scaled it successfully
 - Combines strategic acumen with hands-on delivery and entrepreneurial drive
 - Understands commercial governance, risk, and compliance in charitable or educational settings
 - Understands how to generate revenue in purpose-led contexts such as education, consultancy or social enterprise, ensuring all ventures reflect Lift Schools’ values
 - Builds credibility quickly and collaborates confidently with senior stakeholders
 - Be a confident and collaborative leader, comfortable influencing senior stakeholders, including Trustees, school leaders and partners, and inspiring cross-functional teams to deliver new initiatives
 
You are commercially astute, creative, resilient and motivated by impact, someone who sees opportunity where others see limitation.
Who is Lift Schools?
Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.
Our mission:
- We will provide an excellent education to every child, in every classroom, every day.
 - With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
 - We will work with others beyond our network to benefit more children and communities.
 
How we support you
At Lift Schools, we believe talent drives performance. We offer you:
- Comprehensive training: We offer bespoke training to help you hone your skills and progress your career.
 - Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
 - Lifestyle savings: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
 
Ready to apply? Get in touch here. We can’t wait to hear from you.
The role is due to commence as soon as possible.
Closing date: 19th November 2025, 5pm
Interview date: 3rd December 2025
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
An excellent education for every child, in every classroom, everyday.


                    The client requests no contact from agencies or media sales.
The Sumatran Orangutan Society (SOS) is dedicated to protecting orangutans, their forests, and their future. Together with our local partners in Sumatra, we’re protecting vital ecosystems and creating resilient landscapes where orangutans – and people – can thrive.
We’re looking for an experienced and creative fundraiser to lead our individual giving and supporter engagement programmes, grow our supporter base, and champion innovation in public engagement and income generation. You’ll be rallying resources which will ultimately help us grow our impact for wild orangutans and the people living alongside them.
The Role
As Head of Individual Giving & Supporter Engagement, you’ll lead the strategic development and delivery of SOS’s public fundraising portfolio – inspiring individuals around the world to take action and give generously for the future of Sumatra’s rainforests and wildlife.
You’ll be responsible for individual giving, digital acquisition and retention, legacies, appeals and campaigns, and supporter events. You’ll be given the freedom to innovate, identifying and developing new income streams and engagement products and approaches that help us reach and inspire new audiences.
We’re particularly interested in candidates with strong acquisition experience, who can help us grow and diversify our supporter base.
Reporting to the CEO, you’ll work closely with communications, partnerships, and programmes colleagues to build an engaged community of supporters and advocates for SOS.
Key Responsibilities
Leadership & Strategy
- 
	
Lead the development and delivery of SOS’s public fundraising strategy, ensuring alignment with the organisation’s mission and income targets.
 - 
	
Set and manage income and expenditure budgets for all individual giving fundraising streams, ensuring healthy ROI and sustainability.
 - 
	
Set clear targets and KPIs, with robust financial planning, forecasting, and monitoring.
 - 
	
Foster innovation across public fundraising, developing and testing new products and propositions.
 - 
	
Promote a culture of data and insight-driven decision-making, continuous improvement, and connecting our supporters to the impact they enable.
 - 
	
Adhere to the Fundraising Regulator Code of Practise and Data Protection legislation and ensure the SOS Donor Promise and Fundraising Values are alive and visible in all fundraising activity.
 
Individual Giving & Donor Development
- 
	
Oversee acquisition, retention, and uplift strategies for individual donors, ensuring a seamless and inspiring supporter journey.
 - 
	
Design and manage a calendar of appeals and campaigns, including the Big Give Christmas Challenge.
 - 
	
Work closely with Communications & Marketing colleagues to deliver compelling creative content and integrated fundraising campaigns across digital channels.
 
Digital Fundraising
- 
	
Lead on digital acquisition strategy and performance, testing and optimising paid and organic campaigns to grow SOS’s online giving and supporter base.
 - 
	
Manage and optimise digital giving platforms, donor journeys, and analytics to improve conversion, retention, and lifetime value.
 
Legacies & Events
- 
	
Develop and implement SOS’s legacy marketing strategy, raising awareness and nurturing pledgers and enquirers with care and authenticity.
 - 
	
Manage fundraising events (such as our Buffoonery comedy night) and oversee community fundraising initiatives, optimising engagement and lifetime value.
 
Collaboration & Management
- 
	
Line manage the Development Assistant, ensuring that our supporters receive outstanding stewardship.
 - 
	
Work closely with colleagues across Development, Communications, and Programmes to ensure a joined-up approach to engagement, conversion, and storytelling.
 - 
	
Keep up to date with sector trends, digital innovations, and regulatory requirements, ensuring compliance and best practice in all fundraising activity.
 
About You
You’re a strategic and practical fundraiser who knows how to inspire public giving. You combine creativity with an analytical approach, and you’re motivated by purpose and impact. You’ll flourish in a small, committed team where innovation and collaboration are key.
Essential:
- 
	
Significant experience in individual giving and/or digital fundraising, including both strategy development and delivery.
 - 
	
Proven track record of meeting or exceeding income targets across multiple channels.
 - 
	
Familiarity with CRM systems and digital fundraising platforms.
 - 
	
Strong understanding of digital acquisition and retention techniques, data-driven fundraising, and supporter journeys.
 - 
	
Experience managing appeals and campaigns, ideally including match-funded initiatives (e.g. the Big Give).
 - 
	
Excellent copywriting, creative and analytical skills, with an eye for compelling storytelling.
 - 
	
Experience in budget management and performance reporting.
 - 
	
Collaborative and adaptable, with excellent project management and communication skills.
 
Desirable:
- 
	
Experience in product development or innovation in the charity sector.
 - 
	
Knowledge of legacy fundraising.
 - 
	
Interest in environmental, conservation, or international development causes.
 
We work to protect orangutans, their forests and their future.

                    The client requests no contact from agencies or media sales.
Position: Head of National Services 
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Head of National Services is a key leadership role in our Services and Support directorate, as part of our Services Delivery function.
Our National Services delivery team includes our ‘’National Hub’’ (or Helpline) as well as our Specialist/Peer/Self Management Services.
Our Head of National Services will be:
- leading on the delivery and continuous improvement of our National services, developing a high-performing and motivated culture within teams.
 - providing clear leadership to ensure our National services are high quality, impactful and respond directly to the needs of the MS community
 - responsible for the growth in the reach of our National Services, ensuring that we increasingly represent the diversity of the entire MS community and that decisions are driven by local need.
 
We’re looking for:
- extensive experience of leading successful national services of a similar type and scale as those at the MS Society, including helplines, remote and digital services.
 - a proven track record of operating at a senior level within a service delivery function or organisation, engaging significant numbers of the community.
 - substantial experience of successfully leading and managing a large and geographically dispersed team of staff and volunteers, embedding change and fostering a high performing culture.
 - substantial experience of working in a senior leadership team determining strategic direction, financial planning and monitoring and ensuring successful delivery.
 
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Harris Hill is delighted to partner exclusively with the Royal Medical Benevolent Fund to recruit their new Head of Finance & IT. (Hybrid)
Royal Medical Benevolent Fund (RMBF) is a UK charity dating back to 1836. Its objects are to prevent or relieve poverty and to relieve need arising from youth, age, ill health, disability and bereavement among people who are doctors or who have worked as doctors, and medical students and the dependants of such individuals.
- Location: Wimbledon.
 - Contract: Permanent, Full Time. Flexible working is available.
 - Hybrid working: A minimum of 3 days a week is required in the office.
 - Salary: £65.000pa - £70,000pa
 
Royal Medical Benevolent Fund (RMBF) provide advice and financial assistance in the form of grants at times of crisis and hardship. Our work is funded through a combination of donations, legacies and returns on our investments.
The Head of Finance & IT will manage the relationships with the three investment managers and the outsourced IT providers. It is a varied role, combining the strategic with the hands-on. It will suit a versatile individual who is happy to transition between multiple tasks. No two days will be the same. One moment you might be writing or reviewing Board papers, the next you might be managing an IT support call and then later on you might be rolling up your sleeves to post the final journal entries to complete the management accounts.
Main Duties and Responsibilities:
Finance
- Accurate, timely and user-friendly management accounts, cash flow projections and other relevant financial information, with associated recommendations where appropriate
 - An annual budget and accompanying management commentary
 - Draft statutory accounts which meet the latest SORP requirements, producing the audit file and being the lead contact for the Fund’s auditors during the annual external audit
 - Full compliance with UK charity and company financial regulations; and appropriate financial controls in place and complied with
 - The development and keeping up to date of a Finance department handbook, covering finance policies, practices and procedures
 - Successful leadership and development of the finance team
 - The development of, and assistance with the implementation of, financial strategies to enable the Fund to achieve its long-term goals
 - Support The Finance Committee’s investment management and monitor the Investment managers’ performance
 - Managing the payroll function (outsourced)
 - Managing the relationship with the pension scheme provider and staff salary sacrifice arrangements.
 
Information Technology
- Responsible for the development and implementation of the RMBF’s Information Technology strategy
 - Management and development of an accurate, up to date, user-friendly database to provide relevant information to support all areas of the RMBF’s work including casework, fundraising and communications
 - Cost effective development and use of IT within the Fund, to enable staff to make good use of IT for communication, record keeping and management information
 - Managing the relationship with the Fund’s outsourced IT support companies.
 
Person Specification
- Qualified accountant with a minimum of 3 years post qualified experience
 - Good understanding of charity SORP
 - Experienced in preparing charity statutory accounts
 - Experienced in charity investment management; good understanding of charity investment and restricted funds
 - Good understanding of stakeholder pension and latest regulatory requirement
 - IT literate including database management and development and an advanced user of the Microsoft Office package
 - Good communication skills to be able to deliver a presentation to the stakeholders and manage business relationships with investment managers, IT providers, bankers and auditors as well as internally with department managers
 - Experience in team management
 - HR knowledge to be able to deputise for CEO in his absence
 
Please contact Simon Bascombe at Harris Hill onor by calling 020 7820 7311, for more information on the role and how to submit your application.
TPP Recruitment is supporting the workforce development body for the Further Education and Training sector to appoint a Head of Quality, Standards and Statuses. This is a pivotal opportunity to shape professional recognition and quality assurance across the sector, supporting teachers, trainers, and leaders to excel.
Salary: £60,300 per annum
Employment type: Fixed term contract to 31st July 2026
Hours: Full time, 35 hours per week but could also be open to 0.8 FTE
Working arrangements: Hybrid – approximately 1 day per week office based (London) but maybe less or slightly more in certain months depending on team needs
Start date: Ideally early December 2025, latest early January 2026
About the Organisation
This organisation is the workforce development body for the Further Education and Training sector, working in partnership with others to deliver professional learning and development for teachers, trainers and leaders. Their mission is to improve education and training for learners aged 14 and over, supporting lifelong learning and social justice. The organisation is proud to foster a culture where everyone can thrive, guided by values and a commitment to sustainable practice.
About the Role
As Head of Quality, Standards and Statuses, you’ll lead the development and implementation of strategy for professional recognition, including QTLS, ATS, and Specialist Statuses. You’ll drive quality assurance across all educational activity, support the evolution of Professional Standards for Further Education and Skills (FES), and collaborate with CPD and membership teams to align standards and statuses.
Key Responsibilities
- Leadership of Professional and Specialist Statuses professional recognition portfolio including QTLS, ATS, and SS ESD, from design and development to operationalisation and delivery of the assessment processes
 - Governance and implementation of quality assurance across the organisation’s education functions.
 - Collaboration with CPD and membership teams to align standards and statuses.
 - Management and mentoring of the Quality and Statuses team.
 - Engagement with internal and external stakeholders including government bodies and accreditation agencies.
 - Support with the strategic direction and development of Professional Standards for Further Education and Skills (FES).
 
Skills / Experience Required
- Master’s degree (ideally in education) or equivalent professional experience.
 - Significant knowledge and experience in standards development, assessment and / or accreditation / recognition processes.
 - Senior experience in further education and skills landscape.
 - Exceptional communication, analytical, and problem-solving skills.
 - Experience in managing quality assurance and customer experience.
 - Leadership and team development capabilities.
 - Commitment to the organisation’s values and Equity, Diversity, and Inclusion.
 
Interview Process
- Two-stage process: informal initial interview, followed by a formal interview with presentation/task
 - Interviews from week commencing 12th November 2025
 
To Apply
- Bespoke cover letter
 - CV
 
Deadline
- Friday 7th November 2025
 
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Service Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
 - overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
 - ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
 - Developing and managing our service development roadmap.
 - With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
 
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
 - ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
 - experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
 - experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
 - substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
 - Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
 
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Head of Human Resources and Facilities
Location: Hybrid
Salary: £57,000 per annum plus £312 Home Worker Allowance per annum
Hours: 35 hours per week
Vacancy Type: Permanent
Sands are the UK’s leading pregnancy and baby loss charity. We are here to support everyone touched by pregnancy loss or the death of a baby. Always.
We’re creating a community of compassionate and lifesaving changemakers, whose voices inspire change and turn understanding into action.
For more than 40 years, Sands has provided a safe, understanding and caring community for anyone touched by pregnancy or baby loss. We can help, whether your loss happened recently or long ago.
Sands offer many types of support, including our free, confidential telephone helpline, email support, and online group sessions. We have a UK-wide network of local groups offering peer-support in the community, social media groups helping people connect wherever they are, and free resources for partners, siblings, grandparents, and wider family and friends.
The Role
Our Human Resources and Facilities team are responsible for providing a high standard of support to our staff, who are based throughout the UK.
This exciting and high-profile role is responsible for leading on all operational HR & Facilities activity within the charity. This includes ensuring that this activity aligns with Sands’ strategic objectives and meets KPI’s set by the Board. This is a key role which will help us to promote Sands’ vision; a world where fewer babies die and when a baby dies those affected receive the best care and support for as long as they need.
The areas that the team covers include staff learning & development, organisational change management, EEDI, implementation and development of HR policies and procedures, staff wellbeing, recruitment, employee reward and recognition, employment relations, development of HR IT systems and management of our property portfolio.
With significant experience in a Head of HR role, you will have a good understanding of UK employment law and be able to apply this in everyday situations.
You will be confident in advising senior managers in HR best practice, including leading on change management processes.
Experience of developing employee benefit and wellbeing packages, HR policies and information systems is essential. Additionally, you will have demonstrable experience of developing HR strategies including budgets and be able to confidently present to groups of staff and managers.
An excellent influencer and communicator, you will be able to build effective working relationships with staff and managers across the organisation as well as external stakeholders.
With a good knowledge and understanding of employment law and HR best practice, you will be able to manage several work streams simultaneously and meet deadlines under pressure. Excellent organisational and time-management skills are therefore essential for this role. You will also need to be highly numerate and demonstrate good problem-solving ability.
Skills and Qualifications
- CIPD qualification at Level 7 (MCIPD) or equivalent
 - Significant experience of working in a Head of HR / People role
 - Proven track record of developing and delivering HR strategies, policies, and reports aligned with organisational objectives
 - Experience in organisational development, staff learning and training design, and delivery
 - Demonstrated experience of introducing and embedding Equality, Equity, Diversity and Inclusion (EEDI) initiatives
 - Experience in HR policy development, implementation, and review
 - In-depth knowledge of UK employment law and its practical application
 - Experience of managing complex employee relations cases including grievance, disciplinary, and capability matters
 - Significant experience of leading organisation-wide change management and transformation projects
 - Experience in developing and implementing reward and recognition initiatives
 - Experience of introducing and promoting staff health and wellbeing programmes
 - Strong working knowledge of HR Information Systems (HRIS), ideally Sage HR or equivalent platform
 - Experience of managing departmental budgets and reporting on financial performance
 - Proven experience of leading, motivating, and developing a team of HR professionals
 - Excellent influencing and communication skills, with the ability to engage effectively at all levels of the organisation
 - Ability to build and maintain effective relationships across departments and with external stakeholders
 - Exceptional attention to detail and accuracy in all aspects of work
 - Ability to manage a demanding workload, prioritise effectively, and meet tight deadlines
 - Excellent organisational and time management skills
 - Sound knowledge of data protection and GDPR legislation as it relates to HR practice
 - Strong analytical and problem-solving abilities with a pragmatic approach to complex issues
 - Confident, assertive, and able to make sound judgements and decisions when required
 - Experience of, or an interest in, facilities management
 - Understanding of maternity, neonatal, and healthcare policy and practice across the UK
 - Empathy with Sands’ vision, mission, and values
 
To Apply
If you feel you are a suitable candidate and would like to work for Sands, please do not hesitate to apply.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our community sponsorship work fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme.
About
This is a rare opportunity to combine strategic leadership, policy influence, and grassroots impact. As Head of Community Sponsorship, you’ll be at the forefront of one of the UK’s most inspiring community movements. Citizens UK played a pioneering role in bringing community sponsorship of refugees to the UK and now leads national programmes helping hundreds of people find safety, belonging, and a new start.
You’ll oversee national delivery of our sponsorship work, manage a talented cross-functional team, and shape the future of the UK’s refugee resettlement system. From working with community organisers and local groups to engaging senior policymakers and funders, your leadership will help grow a movement that places compassion, collaboration, and lived experience at its heart.
We’re looking for a mission-driven leader who can think strategically, build partnerships, and inspire others, someone who believes that ordinary people can achieve extraordinary things when they act together. If you’re ready to help shape the next chapter of the UK’s refugee welcome story, we’d love to hear from you.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
Citizens UK has played a pioneering role in introducing and developing community sponsorship of refugees in the UK. In response to the Syrian refugee crisis, it called for a Canadian-style scheme in 2015, which led to the UK government launching its own programme in 2016. Citizens UK was instrumental in shaping the policy and later established the Sponsor Refugees programme in 2017 Through training, advocacy, and coordination, it has helped hundreds of local groups welcome refugee families. In 2022, Citizens UK expanded its work by launching the Communities for Ukraine programme, matching Ukrainian refugees with UK hosts and most recently has run Communities for Afghans, resettling dozens of refugees. Throughout, it has combined grassroots mobilisation with national advocacy to build a sustainable, community-led model of refugee resettlement.
Main Responsibilities
As Head of Community Sponsorship at Citizens UK you will lead the complex strategic and operational delivery of the Sponsor Refugees programmes. This currently includes funded work to deliver a second phase of the Communities for Afghans programme to welcome 125 Afghan refugees as well as oversee the development of influencing work around the UK Government’s forthcoming sponsorship reform agenda. The post-holder will oversee a cross-functional team, ensuring that goals around refugee resettlement, host and sponsor recruitment, and strategic partnerships are met. This includes managing project performance through effective monitoring and evaluation, aligning operations with the organisation’s business plan, and integrating teams to deliver impactful results. The role also involves coordinating outreach to grow the network of hosts and community sponsorship groups, while embedding refugee voices in strategic planning and promoting meaningful community engagement.
In addition to project leadership, the Head of Community Sponsorship will drive organisational development by fostering collaboration, developing sustainable funding strategies, and ensuring alignment with Citizens UK’s broader migration and transformation goals. They lead relationship management with senior stakeholders, policy makers, and funders, and support the creation of campaigns and resources to expand public awareness and support for community sponsorship. With responsibilities spanning staff management, communications, and external representation, the role is key to shaping Citizens UK’s refugee resettlement strategy and sustaining its national impact.
Working as the Head of Community Sponsorship for Citizens UK, initially reporting to the Director of Communications and External Affairs, your main responsibilities will include:
Contribute to Citizens UK and Project Strategic Objectives
• Demonstrate ability to initiate and lead large-scale, national-level community sponsorship programmes that reflect and advance Citizens UK’s mission.
• Develop and implement strategic approaches that integrate community organising with refugee resettlement policy influence.
• Build and grow innovative that centre lived experience and drive systemic impact.
Build and Manage Projects & Achieve Work Targets Effectively
• Oversee multiple complex projects with national reach, ensuring targets on refugee resettlement, host recruitment, and strategic partnerships are achieved.
• Develop and manage project workplans, KPIs and budgets, ensuring delivery to time, standard, and impact goals.
• Establish systems for performance tracking, evaluation, and continuous improvement across project streams.
Learning, Expertise, Wellbeing & Inclusion
• Lead the team in learning and reflective practice, ensuring up-to-date expertise on sponsorship policy, refugee needs, and civic engagement models.
• Act as a senior expert in sponsorship strategy; coach and mentor staff and partners, and facilitate learning across departments and projects.
• Influence and lead the integration of equity, wellbeing and refugee voice into strategic decisions and delivery frameworks.
Develop and Manage External Relationships
• Lead high-level relationships with national and senior stakeholders, including government departments (e.g. Home Office), delivery partners and civil society institutions.
• Build and manage partnerships that advance sponsorship reform and position Citizens UK as a sector leader.
• Ensure stakeholder experience is consistently excellent and take the lead on resolving reputational risks or tensions.
Communications
• Act as a senior spokesperson for Citizens UK’s sponsorship work in the media, at public events, and in government or civil society forums.
• Lead the design and implementation of a high-profile communications strategy to influence narratives on refugee welcome and community leadership.
• Ensure communications align with ethical storytelling principles and amplify sponsor and refugee voices responsibly.
Develop and Manage Internal Relationships
• Lead and develop high-performing cross-functional teams, with clear expectations, direction, and collaboration structures.
• Effectively line manage senior staff and foster shared leadership culture across sponsorship and Citizens UK teams.
• Contribute to senior leadership structures, including strategic planning processes and transformation initiatives.
Generate Income and Resources
• Initiate and grow significant and sustainable income streams to fund Citizens UK’s sponsorship work.
• Develop and lead high-value funding partnerships with trusts, foundations and strategic donors.
• Demonstrate strong budget oversight and ensure effective use of financial and human resources in sponsorship delivery.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Degree or equivalent experience in a relevant field such as migration, social policy, international development, or community organising (D)
Management or leadership qualification, or relevant CPD in project or programme management, public policy, or team leadership (D)
Experience
Proven experience in leading complex, multi-stakeholder programmes related to refugee resettlement, community organising, or social impact (E)
Demonstrable track record of strategic leadership in a charity or community-focused setting (E)
Experience of managing cross-functional teams to deliver against ambitious organisational goals (E)
Experience of developing and sustaining strategic partnerships with civil society organisations, local authorities, or government departments (E)
Experience of designing and implementing systems for monitoring, evaluation, and learning to track progress and report to funders and or government stakeholders (D)
Demonstrable experience of driving collaborative campaigns or outreach efforts that engage diverse communities (E)
Key skills and knowledge
Strong leadership and team coordination skills – able to motivate, direct, and support multidisciplinary teams across multiple workstreams (E)
Excellent project and performance management skills – able to set strategic priorities, delegate effectively, and ensure accountability (E)
In-depth knowledge of refugee resettlement systems, community sponsorship models, and UK migration policy, including recent developments affecting Afghan and Ukrainian pathways (E)
Outstanding written and verbal communication – confident in producing compelling cases for support, policy communications, and public messaging (E)
Ability to design and deliver stakeholder engagement strategies, with a clear understanding of influencing policy and public opinion (E)
Skilled in developing and managing strategic partnerships with funders, policy-makers, and community groups (E)
Strong analytical and problem-solving skills – able to assess complex challenges, identify risks, and implement effective solutions (E)
Personal qualities & values
A mission-driven leader with a passion for refugee rights, community empowerment, and social justice (E)
Politically astute and able to navigate relationships with stakeholders from civil society, government, and grassroots communities (E)
Collaborative and people-centred, able to work constructively across teams and with volunteers, refugees, and community leaders (E)
Committed to embedding refugee leadership and lived experience into programme design and delivery (E)
Resilient, adaptable, and able to manage competing priorities in a fast-paced and evolving policy environment (E)
Comfortable working within an accountable team culture – open to feedback, reflective practice, and continuous improvement (E)
Willingness to work occasional evenings or weekends, and to travel when necessary to support programme delivery (E)
The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                
                        