Head of communications and digital jobs

Responsibilities

Executive Assistant to the CEO

• Manage the CEO’s diary, travel arrangements, and general administration (supporting the wider team where needed).

• Manage the CEO’s inbox and LinkedIn messages: triage, prioritise, and draft responses on their behalf where appropriate.

• Support the CEO in engaging with key stakeholders, including funders, trustees, and partners.

• Prepare communications on behalf of the CEO, including blog posts, social media content, and internal updates.

• Identify speaking events and provide briefings for events

• Represent the CEO in meetings, where agreed, and ensure follow-up actions are captured and completed.

• Manage and support cross-organisational projects with multiple stakeholders.
  Provide occasional administrative support to the wider team during peak periods.

Board & Governance Support

• Manage Board of Trustees engagement and communications.
  Coordinate Board meetings, including preparing agendas, collating and distributing Board papers, and taking minutes.

• Support governance procedures and ensure records are maintained in line with compliance requirements.

Office Management & Team Support

• Oversee smooth running of the London office, including supplies, facilities, mail,  and liaising with suppliers.

• Support the Head of People and Culture with HR administration, recruitment coordination, and onboarding.

• Organise and coordinate team events and activities, including away days.

• Help maintain key organisational systems, processes, and documentation.

What we’re looking for

We know not everyone will meet every requirement, but we’re looking for someone who can bring most of the following:

• Proven experience in an EA, PA, or senior admin role, ideally supporting a CEO or senior leadership team.

• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.

• Excellent written and verbal communication skills, with the ability to adapt tone and style for different audiences.
  Confident building relationships at all levels, from team members to trustees, funders, and partners.

• Discretion and sensitivity when dealing with confidential information.
  Proactive problem solver who can anticipate needs and take initiative.

• Comfortable influencing and coordinating colleagues to deliver on shared goals.

• Strong digital skills, including using Google Workspace, and online collaboration tools such as Monday, Salesforce and Slack.

Person Specification 

Essential skills and experience

• Proven experience in an EA, PA, or senior administrative role, ideally supporting a CEO, Director, or senior leadership team.

• Excellent organisational skills, with the ability to prioritise competing demands and manage multiple projects at once.

• Strong written and verbal communication skills, with the ability to draft clear, professional correspondence and adapt style for different audiences.

• Confident relationship-builder, able to engage effectively with colleagues at all levels, trustees, funders, and external partners.

• High level of discretion and integrity when handling confidential information.

• Proactive problem-solver, able to anticipate needs, spot issues, and take initiative.

• Comfortable coordinating colleagues and holding others accountable to deadlines.
  Strong digital skills, including Google Workspace (Docs, Sheets, Slides), and familiarity with collaboration tools such as Slack, Monday, and Salesforce (or similar CRM).
   

Desirable skills and experience

• Experience supporting a Board of Trustees or similar governance body, including preparing papers and taking minutes.

• Experience working in a charity, social enterprise, or purpose-led organisation.

• Understanding of governance and compliance requirements.

• Event coordination experience (e.g. team away days, workshops, or external events).

• Experience creating or improving processes, systems, and documentation.
   

Personal attributes

• Highly organised and detail-oriented, with a calm and professional approach.

• Flexible and adaptable, able to manage shifting priorities with ease.

• Collaborative and team-oriented, willing to “roll up your sleeves” when needed.

• Confident, approachable, and comfortable working with senior stakeholders.

• Motivated by Hatch’s mission to create a fairer society by supporting underrepresented founders.

The Freedom Fund

The Freedom Fund is a global non-profit dedicated to ending modern slavery. Since 2014, we’ve invested over $100 million into frontline organisations and coalitions, helping to shift power to local actors and create lasting systems change. Our new strategy doubles down on this commitment, investing in anti-slavery movements, fostering collaboration, and working as a trusted partner to the incredible people and organisations driving this work forward. 

Research and Impact Data

This is a key role in the Freedom Fund’s Research & Evaluation team, playing a key role in measuring the real-world impact of anti-slavery initiatives across the globe. You’ll also contribute to research and evaluation projects that deepen understanding and improve the ways we work to prevent and address modern slavery.

In this role, you’ll manage the digital backbone of our data systems, ensuring that impact is measured consistently and meaningfully. You’ll provide colleagues and partners with the tools and training they need to monitor progress and address challenges. Through engaging dashboards and innovative visualisations, you’ll turn complex data into accessible insights for a wide range of audiences: from grassroots partners to the Freedom Fund’s senior leadership.

You’ll report to the Head of Research & Evaluation and work alongside Research & Evaluation team members based globally. The role will involve one to two international trips per year. This position offers excellent opportunities to advance your professional skills and the chance to influence how impact is measured and communicated across the anti-slavery movement.

Interview process:

2 stage interview process: week commencing 29th September 2025.

Please see the job description for all details.

We are looking for a Digital Fundraising Marketing Manager to join a global team fighting for a new era where people, wildlife and the planet thrive.

This is a Surrey based hybrid role with 2 days a week in the office.

The Charity
A passionate charity with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
This role is part of the Global Fundraising Team of over 50 staff. You will be responsible for planning and managing a digital fundraising portfolio including paid and organic advertising, Shop and eCommerce products, and Community and Events fundraising.

You will manage the delivery of digital campaigns from start to finish, from budgeting and scheduling through to audience selection, agency and supplier briefing, copy and creative development, digital production, and reporting.

Working in conjunction with the Head of UK Fundraising, you will identify innovative opportunities for the development of the UK digital fundraising strategy.

Data and measurement to optimise results working with fundraising, digital, CRM teams and external suppliers to evaluate and report on digital product and campaign income, identifying KPls to optimise for regular and single growth income.

Process management to drive efficiencies you will champion best practice digital production systems, processes, and platforms to improve ways of working.

The Candidate
Track record of working on successful digital marketing, campaigns and communications ideally in a charity setting.

Experience of delivering digital marketing strategy and campaign management for lead generation, acquisition and retention that is audience-centric, rooted in insight and target driven.

Experience of working across a range of digital channels including paid and organic social media, Google Ads , web and email.

Hands-on experience of working with digital production, service providers and platforms to identify and deliver best-in-class digital solutions.

Experience of digital and data reporting and analysis, with track-record of acting on insights to achieve KPls and income targets.

Experience working with a wide range of stakeholders to support their digital marketing planning and communication delivery.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Charity People are delighted to be partnering with a leading literacy charity to recruit for their next Digital Project Manager. A key role supporting the National Year of Reading, you will be responsible specifically for project managing the delivery of the website to support the campaign. The role is a hugely exciting opportunity to be part of a groundbreaking national campaign, working with multiple stakeholders to deliver a website that amplifies the reach of the campaign across a range of audiences.

This charity empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. They work directly with young people and their families, with the 5,000 schools in these communities, with nurseries, prisons, YOIs and through their teams leading community literacy programmes in 20 places in the UK facing the biggest literacy and poverty challenges. Literacy is a vital element of action against poverty and their work changes people's life stories.

Contract: Fixed term until to end of March 2027
Salary: £38,000 to £40,000 per annum
Location: Contracted to London office (SW8 1RL) with flexible home working
Hours: Full-time, 35 hours per week
Closing date for applications: Monday 22nd September
Interview date: Wednesday 1st October

As Digital Project Manager, your core responsibilities will include:

• Lead on the National Year of Reading website planning and execution, liaising with both internal teams and external agency
• Collaborate with the National Year of Reading team to define project scope, goals and deliverables
• Develop comprehensive project plans, timelines and budgets to ensure successful project delivery
• Work alongside the Website Product Manager and Head of Digital to scope a new website for the charity including leading planning sessions and requirements gathering with internal stakeholders
• Conduct regular project status meetings and provide timely updates to all stakeholders
• Lead on user experience and feedback taking an iterative approach and collaboration to inform current and future digital product development
• Help to develop and maintain a clear delivery roadmap for business-as-usual development of existing platforms including DotDigital, websites and donation platforms
• Support the digital team to co-create, test and pilot new features and functionality across platforms
• Contribute to the design of a digital metrics framework to capture and visualise key data points and insight to inform wider teams' use of digital channels
• Contribute to the development of the organisation's digital strategy with a key focus on data, culture and skills and platform development

We'd love to hear from candidates with the following skills and experience:

• Experience of using project management methodologies and tools to manage development activity
• Demonstrable experience of working in partnership with external agencies to deliver website projects
• Excellent communication and stakeholder management skills to build successful relationships
• Confidence in presenting technical information in an understandable manner to different audiences
• Proactive nature with an ability to work collaboratively in a team-oriented environment
• Strong problem-solving skills and adaptability to changing project requirements.

We're particularly interested in receiving applications from candidates who have the following experience, although this is not essential:

• Knowledge of UX/UI design principles and best practices
• Knowledge of marketing platforms including CRM (Salesforce) and marketing automation (DotDigital)
• Experience with data analytics and visualisation tools (e.g. Google Analytics, Tableau)

If you're interested in hearing more about this opportunity, please send your CV to Alice Wood at Charity People in the first instance.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Urban Saints equips youth leaders to disciple young people in today’s changing world. Our vision is to see every young person given the opportunity to explore faith, wherever they are.

About the Role 

The Marketing and Insights Lead will drive Urban Saints’ marketing activity and use data insights to continually improve engagement, reach, and impact across all platforms. This role combines strategic planning with live performance monitoring to ensure our communications are effective and relevant.

You'll be responsible for:

• Planning and implement integrated campaigns across email, social media, and the website.
• Supporting launches, events, training, and product sign-ups with timely, engaging content.
• Working with the Communications Coordinator, writing and editing marketing copy for emails, landing pages, and social posts.
• Monitoring and reporting on digital metrics (Website, email, social media, ad performance).
• Tracking user journeys, engagement rates, and campaign ROI.
• Running A/B testing across platforms to evaluate message, format, and timing effectiveness
• Manage paid ads campaigns (E.g. Facebook, Google, Instagram).
• Supporting platform management of tools such as Google Analytics, Hootsuite, Mailchimp, and CRM exports.
• Providing regular updates and strategic insights to the Head of Communications.

Please note, this is predominantly a remote role, but with travel as the role requires. All full-time Urban Saints employees are required to attend two team residentials per year (3 days/ 2 nights each).

About You

We’re looking for a strategic, data-savvy communicator who can lead on high-impact marketing campaigns that inspire action and deepen engagement. You’ll combine a creative mindset with analytical thinking, confident in using insights to shape campaigns and improve results.

Key Skills and Experience:

• Excellent written and verbal communication with a clear, engaging tone.
• Ability to tailor messages and content for differentaudiences and platforms.
• Confident interpreting data and using it to improve communication and engagement.
• Creative approach to problem-solving and campaign development.
• Proficiency in digital tools such as Google Analytics, Mailchimp, Hootsuite, and CRM platforms.
• Proven experience in marketing and digital analytics.
• Strong understanding of digital metrics, user journeys, and engagement funnels.
• Experience managing email, social media, and website content as part of integrated campaigns.

How to Apply

This post is subject to an Occupational Requirement that the post holder is a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

Please visit our website to fill out an application form.

The closing date for applications is Friday 26th September, midday. Please note, we will be actively reviewing applications ahead of the closing date and reserve the right to close applications before this date. 

We are seeking a motivated and proactive individual to join our friendly and supportive team to lead on individual giving, in memory and lottery fundraising - income streams that collectively raise over £1.5m each year. These income streams are at the centre of our new fundraising strategy, and we hope to build on our strong local reputation and loyal supporter base to grow income over the next five years, through online and offline acquisition and retention campaigns.

The successful applicant for this role will have strong experience in individual giving, but equally important is a curious, can-do attitude and a willingness to try new things and learn from mistakes. The right person will thrive in a busy environment and enjoy creating and delivering plans, events and campaigns, being both strategic and hands-on.

Our fundraising team offers a supportive and fun environment, with flexibility including up to 40% working from home, if desired, and a close connection to the work you will be fundraising for - our office looks over the Inpatient Unit and our supporters are passionate about giving back.

Other benefits include free parking and a generous holiday allowance with the ability to buy and sell additional holiday. You can view more information about our range of benefits on our website.

Applicants should be prepared for a two stage interview process, with first interviews held over Microsoft Teams the week of 6th October, and second interviews in person in Pembury the following week.

For more information or for an informal chat about the role, please contact Sarah Bowes, Head of Public Fundraising

To apply, please visit our website.

Hearing Dogs for Deaf People – Partnership Account Manager (Payroll Giving)

Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for partner meetings and events.

Salary: £50,000 per annum.

Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a proactive and relationships-driven Partnerships Account Manager for managing and growing a portfolio of corporate partners.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and accelerate income from mission-aligned businesses.

Reporting to the Head of Corporate Partnerships, this role will take a lead on nurturing existing partnerships and developing new ones, with a specific focus on increasing income through employee engagement and payroll giving schemes. It will also ensure that each partnership is maximised and aligned with Hearing Dogs’ mission and fundraising goals.

The post-holder will work closely with internal teams and corporate supporters to deliver engaging campaigns, employee fundraising, volunteering opportunities and impactful communications that help raise income and awareness for the charity.

It is a role that will require excellent stewardship, creativity and commercial awareness skills for mutual value – that means you will need strong relationship management and excellent communication skills. A background in corporate fundraising will be essential, alongside the ability to identify and maximise the potential of corporate support opportunities, including financial and in-kind support. You will also have experience of managing charity-of-the-year partnerships or working with employee fundraising programmes.

This is an exciting opportunity to help expand a portfolio of meaningful, long-term corporate partnerships for an organisation that is changing lives every day, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 6th October, 9.00 am. 

Are you confident in turning complex technical challenges into clear, practical solutions? Do you want to play a key role in delivering accessible, user-centred digital experiences? 

We have a brand-new opportunity for a Digital Technical Lead to provide technical leadership and oversight across our digital platforms. In this role, you will ensure systems are secure, scalable, and reliable, while helping colleagues build their technical knowledge and confidence. The Digital Technical Lead will work closely with our Technology teams and external partners, playing a key role in maintaining and improving the organisation’s digital presence.

Our Technology teams are transforming and redesigning our Digital, Data and IT services, utilising technology to drive our mission forward. We’re ambitious, collaborative, and committed to developing new skills and ways of working, embedding product-led approaches, and making the most of new CRM and service tools. We’re looking for people who want to use their expertise to make a real difference for those living with and affected by MND.

Key Responsibilities:

• Provide technical oversight and guidance to ensure all platforms are feasible, secure, scalable, secure, and aligned with best practice.
• Support colleagues to strengthen their technical skills and adopt product-based ways of working.
• Monitor and improve performance using analytics and user feedback.
• Act as the main technical contact for our website agency and manage the day-to-day relationship.
• Ensure technical and strategic alignment across all digital products and platforms.
• Champion user-centred design and deliver accessible, efficient user journeys.
• Maintain compliance with security and accessibility standards, identifying and addressing risks.
• Lead the development and maintenance of processes, technical documentation, policies, and best practices.
• Communicate technical concepts clearly to both technical and non-technical colleagues.

About You:

• Strong experience delivering and overseeing digital platforms with knowledge of digital technologies and architecture.
• Experience working in, and ideally developing, product-based approaches.
• Technical expertise in Drupal CMS and Microsoft Dynamics 365.
• Experience managing relationships with external digital agencies.
• Strong knowledge of performance optimisation, user experience, and accessibility standards (such as WCAG 2.1).
• Excellent communication skills, with the ability to explain complex technical concepts to a wide range of audiences.
• Strong problem-solving skills with the ability to assess technical feasibility and manage risks effectively.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per month for team meetings with the flexibility to attend the office more regularly in line with business requirements. We are open to part-time applications or job shares – please indicate your preferred working arrangement in your application.

Hybrid working with regular travel to our London Bridge Office

What the job involves

The Policy and Health Influencing team is responsible for using clinical data and evidence to shape what the organisation thinks and to develop solutions that drive change for men with and at risk of prostate cancer. This means working with clinicians, patients and stakeholders to interpret the latest changes in prostate cancer research, care, support and treatment which will help shape our strategic direction and activities.

As the Policy and Health Influencing Coordinator, you're key to supporting the policy and health influencing team, and teams across the Health Services, Equity and Improvement Directorate when needed. You'll have a varied and far-reaching portfolio of work for example, at times arranging important stakeholder events and meetings and ensuring we're hearing from people who've been through prostate cancer themselves. You'll also help share our work on social media and capture the outcomes of our external engagement.

In this role you’ll assist us in keeping track of and evaluating our progress in line with our organisational strategy, as well as keeping an eye on trends in the wider cancer and health landscape and reporting on them. Plus, you'll handle budget matters and make sure we have effective budget monitoring mechanisms in place.

What we want from you

We’re looking for a Coordinator who is highly organised, an effective communicator who knows how to adapt and effectively prioritise your time. You’ll have excellent coordination skills and can organise others too (especially teams which are based across the UK) and have experience of creating and updating forward planners, project schedules and streamlining team processes. You’ll be able to comfortably engage with senior managers and a breadth of external senior level stakeholders. Regularly taking the initiative to drive improvements so that the teams you support can operate efficiently.

With skills in collecting and utilising data to monitor, trend, and report on activity, you're proactive in acting on the results. You’ll have some experience or interest in working in the health or volunteer sector. You’re also quick to learn and capable at picking up new systems including those for budget management and product fulfilment.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. 

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply

We are looking for a successful Individual Giving Manager to join our dynamic Fundraising Team. You will be developing and delivering innovative fundraising strategies to grow our individual donor base, maximise supporter retention, and expand legacy giving.

This is a fantastic opportunity for a motivated fundraiser to play a pivotal role in increasing SANE’s income and building lasting relationships with donors.  This role would also suit a person who is looking to take a step up to a manager’s role to showcase your talents.

This is a new role.

About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs and be experienced in delivering campaigns and activities on time and within budget.

With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally. 

Key Responsibilities:

Develop and Manage Individual Giving Campaigns:

Help design and implement engaging individual giving campaigns across multiple channels (direct mail, digital, email, telemarketing, etc.).
Plan, manage, and execute regular giving programs, aiming to grow a sustainable donor base.
Monitor and report on campaign performance, using data to optimise and drive continuous improvement.

Recruitment of New Donors:

In conjunction with your line manager drive the recruitment of new individual donors through online and offline channels, focusing on building long-term relationships.
In conjunction with your line manager develop strategies for donor acquisition via social media, digital marketing, and fundraising events.
Create and manage lead generation initiatives to convert prospects into committed supporters.

Develop and Run Legacy Campaigns:

Design and deliver targeted legacy giving campaigns to raise awareness and increase donations through bequests and regular giving.
Ensure legacy messages are communicated effectively across different touchpoints, including online, print, and events.
Cultivate and steward legacy supporters, ensuring they feel valued and part of SANE’s vision.

Direct Marketing and Social Media:

Work closely with the Digital Marketing Team to create content for direct marketing and social media to encourage donations and engage with potential donors.
Collaborate with the Media and Communications Team to ensure that fundraising messages are compelling, on-brand, and reach the right audience.
Measure and analyse the impact of digital fundraising and social media efforts, making data-driven decisions to improve engagement.

Website and Digital Fundraising:

Work with the Digital Marketing Team to ensure the charity’s online donation platforms are optimised to drive conversions and facilitate a smooth giving experience.
Work with the Digital Marketing Team, Deputy Head of Fundraising and COO to develop strategies to integrate online donation opportunities within the website, social media, and email communications.

Donor Stewardship:

Develop and implement strategies for donor stewardship, ensuring individuals are thanked, informed, and engaged post-donation.
Maintain a regular and consistent program of communications with donors, keeping them updated on the impact of their gifts.
Identify opportunities to upgrade donors to higher giving levels and inspire loyalty.

Collaboration and Reporting:

Work closely with the Services and Media and Communications Teams to gain SANE Services statistics, case studies and up to date on general mental health information, to align individual giving efforts with broader fundraising strategies.
Provide regular reports on campaign progress, income generation, and donor acquisition metrics to the line manager.
Assist with donor relations and events as needed to nurture relationships and engagement.

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Senior Supporter Journeys Executive to help us shape how our supporters experience our charity. Working at the heart of the Individual Giving team, you’ll design and deliver engaging, insight-led journeys that build loyalty, reduce attrition, and encourage long-term support.

This is an exciting time for the charity as we're delivering a new 3-year fundraising strategy with a particular focus on loyalty. In this newly created role, you'll play a key part in making sure every touchpoint, from the first welcome to ongoing engagement, feels personal, timely, and meaningful.

You'll be responsible for developing and improving multi-channel journeys for both new and existing supporters, coordinating the creation of journeys from various channels to help increase conversion. You’ll also support the design and rollout of journeys for key segments, including legacy enquirers and tribute fund donors.

Working with our data and insight colleagues, you’ll monitor journey performance using key metrics like retention and lifetime value. You'll use our CRM and Email Service Provider to identify opportunities, track activity, and coordinate testing of messaging and value propositions to maximise engagement.

As a key collaborator, you’ll work with colleagues across the organisation and with external agencies to ensure our supporter journeys are joined up and focused on the individual.  

What we want from you

This role is a great fit for someone with experience in Individual Giving, donor stewardship, or similar supporter experience roles. You'll have a strong understanding of what drives loyalty and retention, and a clear grasp of donor lifetime value.

Your project coordination skills will be essential as you manage multiple priorities across teams, ensuring clear communication and efficient delivery. We need someone who’s comfortable working with data and insight to inform decisions, using CRMs (ideally Raiser’s Edge) and email platforms like Adestra to improve supporter journeys and campaign performance. You'll also have a good working knowledge of direct marketing concepts and multi-channel delivery, including mail, email, and digital.

We're looking for an independent thinker who can not only manage projects but also proactively identify and develop new opportunities from their own observations. With your collaborative mindset, you'll be able to work effectively across teams and adapt to changing priorities, always focused on delivering an exceptional supporter experience that's insight-led and truly impactful.

If you’re excited by the chance to make a real difference to how supporters connect with our cause, we’d love to hear from you! 

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 5th October 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 13th October 2025.

At People for Animal Care Trust (PACT), we rescue, rehabilitate, and rehome animals in need — but none of this is possible without the generosity of our supporters. Every pound raised funds safety, shelter, medical care, and second chances for animals who deserve a brighter future.

We’re looking for a talented and driven Fundraising Manager to lead our income generation and marketing activity, ensuring that every campaign, every partnership, and every piece of content inspires action and delivers results.

This is a mission-critical leadership role that blends strategic thinking with hands-on delivery. One moment you’ll be pitching a corporate partnership, the next you’ll be guiding your team on a multi-channel appeal or reviewing a national PR opportunity. You’ll walk into every meeting with purpose, creativity, and a clear connection to the difference you’re making for animals every day.

You’ll Thrive If You:

Ø  Have a proven track record in exceeding fundraising targets across multiple income streams.

Ø  Can lead with creativity, strategy, and empathy — bringing out the best in people.

Ø  Understand how to connect audiences emotionally to a cause.

Ø  Can manage budgets, campaigns, and compliance with confidence.

Ø  Are motivated by the knowledge that your work has a direct, life-changing impact.

Your Mission:

Ø  Lead a motivated team to deliver PACT’s fundraising strategy.

Ø  Build lasting relationships with donors, partners, and stakeholders.

Ø  Create and deliver high-impact fundraising campaigns integrated with marketing activity.

Ø  Grow our brand reach and supporter engagement through compelling communications.

Ø  Ensure every supporter interaction reflects our gratitude, values, and mission.

Be the reason a rescue story can be told.
Be the reason an animal finds safety and a second chance.

What We Offer:

Ø  A meaningful role in animal rescue and sanctuary work.

Ø  Supportive and inclusive team culture.

Ø  Ongoing professional development and CPD opportunities.

Ø  20 days annual leave plus bank holidays (pro rata for part-time).

Ø  Pension scheme and wellbeing support.

At Havens Hospices, we have a fantastic opportunity for a skilled fundraising manager to make a real impact in their community, shaping the future of individual giving at the charity.

As the Individual Giving Fundraising Manager, you will lead the development and delivery of our Individual Giving strategy, placing donors at the heart of everything you do.

With a strong focus on both acquisition and retention, you will design and implement engaging campaigns across a range of income streams, including Direct Mail, Regular Giving, Lottery, Legacy, and In-Memory giving, line managing a small team of Fundraising Officers.

Working closely with colleagues across the organisation, you will help to expand our digital fundraising efforts and ensure every supporter enjoys a consistent, meaningful experience. You will monitor performance, uphold compliance, and champion best practice in individual giving, driving long-term support and sustainable growth for our cause.

In this role, you will lead the planning, delivery, and evaluation of a diverse range of individual giving fundraising activities, you will manage campaigns end-to-end—from shaping the proposition and signing off creative, to overseeing budgets and analysing performance to drive continual improvement.

Working closely with other Fundraising Managers, you will contribute to delivering the departmental strategy, meeting income targets, and managing budgets effectively.

You will also take the lead on key fundraising projects, promoting a collaborative culture both within the team and across departments.

A key aspect of the role involves partnering with the Marketing and Engagement teams to strengthen digital fundraising and donor acquisition strategies, ensuring a joined-up and impactful supporter journey.

At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.

Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.

In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.

We value diversity and welcome applications from all sections of the community.

Job title: Website and UX Manager

Service: Digital Marketing

Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance

Hours: 37 hours per week (full time)

Location: Home-based

Contract: Permanent

Responsible to: Website and Digital Content Manager

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all. 

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Job Summary:

As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.

You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Key Tasks & Responsibilities:

1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.

4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.

5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

7. Monitor and improve SEO across the Relate website.

8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.

10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.

11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.

12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.

13. Produce regular reports for senior stakeholders including data and commentary around website performance.

14. Work with external agencies to deliver effective PPC search and display ad campaigns.

15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.

16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.

17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.

18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.  

Main Responsibilities (check the job description and person specification for further details):

· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

Main Requirements (check the job description and person specification for further details):

· Extensive experience of managing and developing a website within a complex organisation.

· Experience of developing complex user journeys and improving user experience.

· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.

· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 21st September at 23:59

· To learn more about Family Action: Careers

Interviews are likely to take place virtually on 29th and 30th September.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.