Head of communications and digital jobs
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in our London office (we are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy)
About the role
Are you ready to make a bold difference to end homelessness? As the Head of Individual Giving and Supporter Engagement at Crisis, you’ll lead a collaborative team dedicated to growing and nurturing our community of supporters. This is your opportunity to deliver impactful acquisition, retention, and stewardship programmes, using insight-led, audience-focused, and data-driven strategies. You’ll drive growth in both the number and value of our supporters—including one-off and regular givers, mid-value donors, and legacy pledgers—ensuring every supporter feels valued and connected to our equitable mission.
This senior leadership role places you at the heart of our strategic development, empowering you to optimise income and champion creative approaches that inspire action. You’ll be instrumental in building lasting relationships, developing bold campaigns, and steering the future of supporter engagement at Crisis. If you’re passionate about using your expertise to create meaningful, equitable change and thrive in a collaborative, purpose-driven environment, we want to hear from you.
About you
- You’re a bold leader with at with considerable experience and insight into running large-scale fundraising or supporter engagement teams, ready to take on new challenges and drive real change.
- You have a passion for creating impactful campaigns - your track record in acquisition, retention, legacy, and mid-value giving programmes speaks for itself, and you know how to use direct and relationship marketing to inspire action.
- Collaboration is your superpower! You thrive in team settings, communicate brilliantly, and love building positive, inclusive cultures where everyone can shine.
- You’re committed to equitable practice, always up to date with the latest fundraising and marketing regulations, and you make sure fairness and compliance are at the heart of everything you do.
- You’re comfortable juggling multiple projects—managing agencies, printers, and suppliers, and working across all kinds of media, from press and mailings to online and DRTV.
- Numbers don’t scare you! Your analytical skills and confidence with data, combined with your excellent written and verbal communication, help you craft bold and impactful supporter engagement strategies that really make a difference.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 1 February 2026 23:55
Interview process: Two stages – informal stakeholder panel and formal interview and presentation task.
Interview date and location: Monday 16 February 2026 in person at our London offices.
Head of Digital
Location: Hybrid (London-based, 2 days per week in office)
Contract: Full time
Salary: £55,000–£60,000 (depending on experience)
A well-established international charity is seeking an experienced Head of Digital to lead its digital strategy and transformation at a pivotal moment of growth.
This organisation works globally with governments, civil society and communities to improve outcomes for children and families. With an ambitious long-term vision and strong evidence-led approach, it is investing in digital to increase impact, engagement and income.
The Role
As Head of Digital, you will define and deliver an organisation-wide digital strategy that supports brand engagement, fundraising and advocacy. Acting as the senior digital specialist, you will influence leaders across communications, fundraising and operations, and ensure digital best practice is embedded throughout the organisation.
You will oversee digital communications, supporter journeys, digital fundraising, data and insight, and the ongoing development of the organisation’s digital ecosystem.
Key Responsibilities
-
Develop and lead a forward-looking digital strategy aligned to organisational objectives
-
Act as a trusted adviser to senior leaders on digital innovation, emerging technologies and opportunities
-
Oversee website performance, UX, SEO, accessibility and security
-
Lead multi-channel digital content and social media strategy
-
Drive digital fundraising growth through performance marketing, email, automation and optimisation
-
Design and improve supporter journeys to increase engagement, retention and lifetime value
-
Lead paid media strategy across social, search and display
-
Establish robust digital governance, compliance and data protection standards
-
Build a strong culture of insight, testing and continuous improvement through analytics
-
Manage external digital agencies and suppliers
-
Line-manage and develop a small in-house digital and creative team
-
Build digital confidence and capability across the wider organisation
About You
You will be a strategic and collaborative digital leader with a strong track record of delivering results in a mission-driven environment.
Essential experience and skills:
-
Significant experience leading digital strategy, marketing or transformation
-
Strong technical understanding of web platforms, CRM systems, analytics and digital advertising
-
Proven success in driving digital income growth and high-performing supporter journeys
-
Excellent communication and influencing skills, including with senior stakeholders
-
Experience leading digital change across complex organisations
Desirable:
-
Experience working in international or multi-market contexts
-
Familiarity with AI-driven marketing and emerging technologies
-
Experience managing creative or multidisciplinary digital teams
Values & Culture
The organisation is committed to accessibility, inclusion and ethical digital practice. Safeguarding, equality, diversity and respect are central to how it works, and all staff are expected to uphold these principles.
Benefits
You’ll join a values-driven organisation with a supportive culture, strong commitment to learning and development, and a competitive benefits package.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Head of Communications & PR
We are seeking a Head of Communications & PR to elevate the national voice of a values-driven arts education charity as they prepare to open their new headquarters at the iconic Wigan Pier. Shape the story of their next chapter and help influence the future of cultural education in England and beyond.
Position: Head of Communications & PR
Salary: £39,837 to £43,570 (pro rata based on 35 hour week FTE)
Location: Wigan (hybrid: home working, Wigan Pier office from Summer 2026, plus travel as needed)
Hours: 25-30 (negotiable)
Contract: Permanent
Closing Date: 9.00 am on Monday 19th January 2026
Please note - This role is offered at 25-30 hours per week (FTE 35 hours), with flexibility and negotiation on your working pattern to help you to balance work and life.
About the Role
The Head of Communications & PR plays a pivotal role in strengthening the organisation’s national presence and ensuring that the story of arts education and the people who make it possible, is heard, understood and valued.
You will shape a clear communications and PR strategy, lead and support a small communications team, champion ethical and inclusive storytelling, and ensure all messaging reflects the organisation’s values of equity, inclusion, quality and care.
Reporting to the Director of Relationships and Marketing, you will:
- Lead proactive, strategic communications that bring the charity’s mission to life
- Manage media relationships and secure thoughtful, impactful press coverage
- Oversee all digital communications, including website and social channels
- Support colleagues to communicate their work confidently and clearly
- Shape organisational messaging around programme launches, events and key moments
- Elevate the visibility of teaching artists, cultural organisations and partners
- Uphold high-quality, accessible and ethical storytelling in all content
This is a unique opportunity to influence national conversations, shift perceptions about arts-based learning, and shine a spotlight on the people, places and practices shaping cultural education today.
About You
We’re looking for a strategic communicator, a relationship-builder and a natural storyteller, someone who loves ideas, thrives on collaboration and believes deeply in the power of the arts to help children flourish.
You will be:
- A confident communicator with excellent writing skills and an eye for accuracy
- An experienced media handler who builds strong, respectful journalist relationships
- Curious, creative and able to turn complex ideas into compelling stories
- Organised, calm under pressure and skilled at managing multiple priorities
- Inclusive and ethical in your approach to storytelling and representation
- A supportive team leader who motivates others with clarity, care and ambition
This is an exciting moment to join the team. You’ll help establish the organisation’s voice as it moves into its new home at Wigan Pier and expands its local, national and international reach.
About the Organisation
The charity’s vision is for a future where being creative and experiencing brilliant culture is a regular part of every child’s learning and life. They work strategically across Northern England, nationally and internationally to tackle unequal access to creativity and the arts for children and young people.
They value curiosity, courage, collaboration, care, conscientiousness and credibility, and are committed to anti-racist practice, ensuring diversity is at the heart of everything they do.
Other roles you may have experience of could include: Head of Communications, PR Manager, Communications Lead, Head of External Affairs, Media & Communications Manager, Senior Communications Officer, Strategic Communications Lead, Head of Marketing and Communications, Public Relations Lead, or similar.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Contract Type: Full-time, permanent, 35 hours per week
Location: Hybrid (2-3 days per week in the London office; the remainder working from home)
Reports to: Managing Director
Salary and Benefits: £45-60k depending on experience, plus discretionary annual bonus, 35 days leave per year (inclusive of bank holidays), a 6% employer pension contribution and the right to work from any location for up to 25 working days per year.
Career Progression: We want our people to flourish and grow whilst working for us, helping to contribute towards Future Advocacy’s continued success and impact. This is why we place a big emphasis on learning and development. There are potential future pathways for the right candidate to progress into a “Head of” role and beyond.
Why join us?
Future Advocacy is a global agency, based in London, Brussels and Berlin, that puts cutting-edge advocacy, campaigning and communications tools into the hands of individuals and organisations working to create a better future.
We are highly skilled at:
- Designing winning advocacy and strategic communications strategies
- Mobilising targeted and powerful campaigns for change
- Securing strategically important media coverage
- Digital and creative campaigns
- Research, analysis, policy development and writing
- Training in all aspects of strategy, government relations, campaigning, and media work
We are proud to work for some fantastic clients seeking to make the world a better place. Current and previous clients include the Jamie Oliver Group; Movember; the Elton John AIDS Foundation; Brave Movement; Centre for Democracy and Technology; ECPAT International; Which?; WaterAid; Bite Back 2030; World Food Programme; Islamic Relief; Sarah Brown’s TheirWorld charity; Wellcome Trust, and the World Wide Web Foundation.
Our small but mighty team is made up of people from 8 countries around the world, with experience in government, politics, NGOs, foundations, and the private sector - all motivated to drive positive change. Our Founder/CEO previously was Director of the ONE campaign across Europe for seven years, responsible for all ONE’s policy, campaigns, digital, media, and advocacy work. He was a key architect of the Make Poverty History Campaign; Movement Director for the anti-slavery organisation Walk Free; and an Executive Director of the UK Labour Party.
The Role
Future Advocacy is looking for a Senior Consultant in Strategic Communications and Advocacy. This is a unique opportunity to take a leading role on high-impact projects within a small, dynamic organisation that values creativity, collaboration, and personal growth. We’re looking for a versatile and talented professional, who is excited to lead and contribute to meaningful strategic communications and advocacy initiatives for our brilliant clients.
What we’re looking for
As a Senior Consultant, you will:
- Lead and contribute to client projects
- Design and implement strategic communications strategies
- Drive forward media relations:
- Spot news hooks and craft stories that land and secure media coverage
- Work on high-impact opinion pieces with our champions
- Secure broadcast opportunities for key spokespeople
- Develop and execute UK and global government relations strategies, and meet with decision-makers
- Help to maintain extremely high writing quality across the organisation including on social media
- Line-manage team members, supporting their growth, development, and impact while fostering a positive, collaborative, and empowering team environment
- Oversee our monitoring platform subscriptions and support colleagues who regularly use them
- Contribute to business development, including writing proposals and budgets for new projects
- Contribute to modelling and strengthening our culture
- Undertaking additional tasks as needed
Requirements
We would love to hear from you if you meet the criteria below:
- At least 5 - 10 years of proven success in strategic communications
- A flair for storytelling, with proven excellent media relations skills and connections with UK and/or international media
- A sharp political nose and strong political literacy, with an excellent grasp of key UK political actors, power dynamics and how narratives shift.
- Exceptional writing and verbal communication skills in English
- Ability to work both independently and collaboratively as part of a team, in a fast-paced environment, while also being a generous and collaborative team member
- Enthusiasm, flexibility, and ability to manage competing priorities
- Strong capability to represent the organisation to high-level individuals and clients
- Experience in line managing and nurturing team members
- Experience in effectively managing projects
- Undergraduate degree or equivalent
Nice to Have:
- Experience in designing and delivering government relations and advocacy strategies - including engaging with decision makers
- Experience working in international development
- Experience using media monitoring tools
- Proven experience in managing client relationships, acting as a trusted point of contact and ensuring work is delivered to a consistently high standard
- Experience in, and enthusiasm for, using AI tools ethically for advocacy, campaigns, communications, and research
Our Culture
Our culture and values are very important to us, allowing us to thrive in a fast changing world. The key values that drive us at Future Advocacy are:
- Always Learning: We constantly strive to improve the work we do, as a team and as individuals.
- Impactful: We define success in terms of the impact our work has on making the world more equal, sustainable and more prosperous.
- Supportive: We are open, responsive, positive and supportive to each other and to others.
Apply for this Job
Please apply below, with a CV and cover letter.
The deadline for applications is 11.59pm on 8 February.
Shortlisted candidates will be invited to complete a short online assessment, and if successful, first round interviews will be held (online) the week beginning 23rd February.
If we’re both excited to proceed, second interviews will be held in person, where we will ask you to complete a written task.
Future Advocacy is committed to equal opportunities. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability. We particularly encourage applications from members of groups that are currently under-represented in our organisation, including people from Black, Asian and minority ethnic backgrounds.
We are happy to discuss flexible working and other adjustments on a case by case basis.
The client requests no contact from agencies or media sales.
Marketing and Communication Lead
Salary: £34,382 per annum + Benefits
Location: Hertfordshire
Type: Full Time
Our client’s Family Centre Service brings together the Public Health Nursing Service (Health Visitors and School Nurses) and the Family Support Service to ensure that children and families have the best start in life, thrive, and reach their full potential.
The Family Support Service offers a wide range of services, information, and support to families from pregnancy until a child turns five, covering all aspects of family life.
Our client is looking for a passionate and driven Marketing and Communications Lead to head their Marketing and Communications Team. This role will play a key part in developing and implementing an effective communication strategy that supports both the Family Support Service and their wider objectives.
As Marketing and Communications Lead, you will be responsible for overseeing the design and delivery of all marketing campaigns and promotional content, both digital and offline. You will ensure that all materials align with our client’s Family Centre Service brand guidelines and meet the needs of local families.
Key Responsibilities:
- Lead the development and execution of marketing campaigns that support the Family Support Service’s goals.
- Ensure all promotional materials (digital and offline) align with brand guidelines and meet the needs of our client’s service users.
- Collaborate with internal teams to create engaging, family-focused content.
- Drive awareness and engagement through targeted communication strategies.
- Monitor and evaluate the effectiveness of marketing efforts and adjust strategies as needed.
Key Requirements:
- A recognised marketing qualification (e.g. CIM Level 4 or Level 6), or equivalent professional experience.
- Proven digital marketing experience (essential).
- Strong written and verbal communication skills.
- A valid UK driving licence and access to a car during working hours, with business-use insurance, and the willingness to travel regularly.
Additional Information:
- This is an on-site role (5 days a week), with job share options considered. The successful candidate must be willing to travel and work at one of our client’s Family Centre locations in Hertfordshire, including Broxbourne, Dacorum, East Herts, Hertsmere, North Herts, St Albans, Stevenage, Welwyn and Hatfield, Three Rivers, and Watford.
Our client offers a dynamic, supportive environment where you can make a real impact in the lives of local families. If you're looking to contribute to a meaningful cause and help drive the communication strategy for a vital service, they would love to hear from you!
Please note that they are unable to offer visa sponsorship and can only accept applications from individuals who already have the right to work in the UK.
As some roles involve working with vulnerable people, a Basic or Enhanced DBS check may be required following a conditional job offer.
They welcome applications from all suitably qualified candidates. If you have applied for a similar role within the last six months and were unsuccessful, please consider whether your experience has significantly developed before reapplying.
Our client is committed to providing reasonable adjustments throughout the recruitment process. Please let them know in advance if you require any adjustments to support your application.
They are an inclusive organisation that promotes equality of opportunity for all. They welcome applications from people of all backgrounds and are committed to building a diverse workforce with a wide range of skills, experiences, and abilities.
How to Apply
On clicking apply, you will be redirected to our client’s website to complete your application.
Job title: Digital Systems Manager
Department: External Relations
Responsible to: Head of External Relations
Location: London (UK) - hybrid working
Salary: £ 46,800 gross per annum (London)
Working pattern: Full-time, 38.5 hours per week
Duration of contract: Permanent
Start date: As soon as possible
Help us shape the digital future of a global education charity.
Join our international team as Digital Systems Manager, where you will play a pivotal role in strengthening and shaping the digital infrastructure that supports education across our global movement. This is an exciting time to join UWC International as we prepare to procure a new CRM and focus on digital transformation to improve efficiency, data quality and ways of working.
As the organisation has grown, our digital systems and tools have developed organically. We are now seeking a dedicated individual to take ownership of our digital systems, tools and IT landscape. This is a new, full-time role requiring a strong understanding of system integrations and APIs, experience managing and developing business systems, and a willingness to learn and adapt to new technologies. You will help ensure we have an effective, well-integrated digital ecosystem with systems that are fit for purpose, fully utilised and data-compliant.
You will work closely with colleagues across our London and Berlin offices, while also ensuring our digital tools effectively support our global volunteer network (National committees) and prospective students across more than 150 countries and territories. The successful candidate will bring proven experience in business systems or application development — particularly CRMs — and the ability to bring clarity, structure and optimisation to a complex digital environment.
About us
Changing the world takes passion and dedication
UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference.
Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC.
About UWC International
UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.
We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.
What we offer
As part of a commitment to our employees, we offer the following:
UWC International London and Berlin
- Hybrid working - we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home.
- Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
- Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
- Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave.
- Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
- In-person meetings: Yearly Staff Away Days, team retreats and travel to our international schools and international events as needed to create connected teams
UWC International London
- Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars.
- Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
- Cycle to Work scheme and eyecare vouchers
- Enhanced maternity and enhanced paternity leave
- Enhance sick pay
- Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.
Visa requirements
Anyone who applies to work at UWC International in London or Berlin must hold the appropriate right to work before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.
Application Process
Do you want to be part of our team?To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).
Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible.
Your cover letter must:
- Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
- Explain why you want to join UWC International.
- Provide confirmation of your eligibility to work or reside in the UK.
- Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.
Please note that CVs received without a cover letter, including the information requested above will not be considered.
Deadline for application: 11.59 PM (UK time) on Sunday 25 January 2026
Interview and/or assessment dates:
- First round interviews on Thursday 29 & Friday 30 January (remote)
- Second round interviews on Thursday 5 & Friday 6 February (remote or in person)
For further information on this opportunity, please contact us to connect you with the recruiting manager.
Safeguarding Statement
The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.
Diversity Statement
UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.
At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.
We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background.
We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
What you’ll be doing
- Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims.
-
Leading the Marketing team’s programme of brand building in our hospitals, local areas, across London, and beyond, ensuring our targeting strategy and measurement is rooted in insight, effective and good value for money; and together with our Creative team provide creative leadership and direction.
-
Driving our programme of marketing intelligence and measuring marketing effectiveness.
-
Working with teams across the organisation on the implementation of our messaging framework and updates to our visual identity.
Who we’re looking for
-
A marketing expert who has developed, led and measured marketing strategies.
-
An outstanding creative with a deep understanding of brand management, messaging and copy development.
-
A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals.
What we offer
-
Hybrid working between home and Chelsea with occasional travel to Sutton.
-
Flexible working around our core hours of 10am to 4pm
-
27 days annual leave rising with length of service
-
Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
-
Training, support and development opportunities
-
Access to the blue light discount scheme and other discounts opportunities
-
Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
-
Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please apply with a CV and cover letter of no more than 2 pages, setting out how you meet the criteria in the person specification.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
This is a uniquely positioned and exciting maternity-cover role offering you the opportunity to manage the Royal Institution’s YouTube channels and website. You will schedule video content to maximise channel growth and audience engagement, ensuring that our content is user-focused, engaging, and aligned with our strategic and charitable ambitions to ensure that science is for everyone.
Our digital team sees digital not just as a way to promote ourselves online, but to also bring thought-provoking science and our rich heritage to audiences worldwide, many of whom may never set foot in our iconic home in Mayfair.
Through our YouTube channel, we have already established ourselves as a world-leader in in-depth, longform science videos. Our monthly podcasts are growing fast, and we are striving to develop our online communities so that they reach new audiences and drive growth across all of our digital platforms.
You will be passionate about driving growth and monetising our YouTube channels. You will lead a team of video producers to manage the Ri’s programme of public and commercial filming, including YouTube films, livestreams and partner content, and be the main point of contact for our website across the charity.
If you have the following, we would love to hear from you!!
- Proven experience in managing a successful YouTube channel
- A background in digital product management and development, preferably including experience of managing a website
- Experience in project managing digital production projects
- A solid understanding of YouTube and/or Google analytics tools in revealing and applying insights to all output
- A deep understanding of the digital landscape and the ability and desire to keep informed of the latest developments and opportunities
- Experience of commissioning content for online publication and managing digital platforms
- Experience in people management and in managing the work of external agencies
Key Responsibilities
- Manage the Ri’s YouTube channels, developing a deep knowledge of YouTube’s platforms and algorithm, scheduling video content to maximising channel growth, audience engagement and video revenue through YouTube monetisation
- Manage the Ri’s YouTube membership programme, posting regular member updates, monitoring churn, and generally developing the product to provide a consistent and growing income stream
- Manage the Ri’s website platform and, in conjunction with Head of Digital, Marketing and Communications, develop a road map for future improvements to ensure all website developments are audience-focused and strategically aligned
- With the support of the Head of Digital, manage the day-to-day relationships with our website agency and other digital suppliers, including our YouTube partner manager, as well as discrete digital projects, to ensure our website, YouTube channel, and other digital platforms continue to grow and maintain a high level of quality for our users.
- With the support of the Head of Digital, manage the Ri’s programme of public and commercial filming – including YouTube films, livestreams and partner content – to ensure accessibility of high-quality science content for Ri audiences
- Line manage the Ri’s Video and Multi-media Producers and contribute to the senior leadership of the Digital and Marketing Team
- Lead on and implement the Ri’s website content strategy and calendar to manage, develop, create and promote user-focused content
- With the support of the Senior Marketing Manager, work with the Social Media Manager to ensure the Ri’s website content supports our mission and provides optimal and meaningful user journeys across our digital platforms
- Manage a cross-departmental group of website content creators from across the Ri to ensure the Ri’s digital content is accurate, user-focused and consistent in style and tone of voice
- Work with Head of Digital, Marketing and Communications to create and commission systems for monitoring, reporting and evaluating the Ri’s digital work to enable strategic, evidence-based and audience-focused decision making across the organisation
- Horizon scan for the latest trends and developments in digital media to help ensure that the Ri retains its place at the leading-edge of digital innovation in science communication
Skills & Experience
Essential:
- Experience in digital product management
- A deep understanding of the digital landscape and the ability and desire to keep informed of the latest developments and opportunities
- Experience of managing YouTube content via the YouTube CMS or YouTube Creator Studio
- Track record of online revenue generation
- Experience of creating and commissioning content for online publication and managing digital platforms
- Experience in project managing digital production projects
- Experience with using CMS (particularly Drupal)
- Solid understanding of YouTube and Google analytics tools in revealing and applying insights to all output
- Experience in managing the work of external agencies
- Relevant qualification or appropriate experience in digital content creation and platform management
Desirable:
- Experience in video and multi-media production, particularly scripting, filming and editing
- Experience in line management
- Experience of developing analytics reports
- Experience in digital content management and a solid understanding of the principles of digital content strategy
- Experience of using Google Tag Manager
- Experience of training colleagues in digital content creation best practice
- Strong understanding of the Ri’s mission and activities
- Understanding and experience of agile project management
- Experience of producing reports in Google DataStudio
- Experience of Salesforce CRM
- Degree level education or demonstrable equivalent experience
The Ri is a charity that brings the public and scientists together to share their interest and passion for science.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and game changing Head of Philanthropy and Partnerships.
Do you have the experience, drive and determination to thrive in this role?
Job Purpose:
To lead delivery of our fundraising in five key income lines: Trusts & Foundations, Corporate Partnerships, Legacies, Other Charities, and Lottery; oversee our Special Events programme and assist the Director of Income Generation and Development with our Major Donor programme.
You’ll enjoy being part of and contributing to a busy, experienced, fast-working, and dedicated team while working cross-functionally with other departments such as PR, marketing and Research, Policy and Innovation.
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
Key Requirements:
- Proven experience and success in securing, managing, and growing high value fundraising income, including corporate partnerships, trusts & foundations, legacies and major donors.
- Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
- Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment.
- Excellent relationship-building and stakeholder management abilities.
- Track record of developing and implementing successful fundraising strategies.
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and an excellent standard of written English.
- Analysis of data and trends to inform fundraising strategies and success measurement is an important aspect of the role. This includes using CRM systems and other fundraising tools
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
The closing date for applications is: 18th January 2026
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
This is a terrific opportunity to play a fundamental role as Research Communications Manager at Muscular Dystrophy UK’s in developing and shaping our research communications ensuring the timely and proactive communication of our research impact.
- You will have a strong ability for explaining research and science to a lay audience.
- You will also proactively identify communication opportunities and ideas for engaging content to promote and publicise our research projects.
- You will work closely with teams across the organisation providing them with information about our research activity to support their work.
- You will manage the charity’s research information service, our Research Line.
- You will work with the Director of Research and Innovation and Director of Marketing and Communications to lead the development of our research communications plan.
Your Cover Letter Guidance
When submitting your application, please ensure your cover letter provides clear evidence of the following:
• Experience of communicating scientific and clinical information to a range of target audiences
• Proven experience in communicating complex research topics to a lay audience
• Excellent interpersonal skills with an ability to build effective relationships internally and externally
•Proactive and able to identify communication opportunities and ideas for content in a range of formats
• Excellent copywriting, editing and proof-reading skills with ability to write copy for a range of audiences
Your cover letter should demonstrate how your background aligns with these criteria, using specific examples where possible.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Sunday, 11th January 2026
NB Interviews likely to be held on Wednesday, 21st January 2026
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Marketing Manager
£45,000 pa + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey
About the role:
This Best Companies Top 50 mid-sized company and Top10 charity is looking to appoint an experienced Digital Marketing Manager to lead the digital and design team.
The Digital Marketing Manager will manage the Rainbow Trust website and digital platforms, oversee social media and email marketing activity, lead with a data first approach to all organic and paid digital advertising and deliver engaging content to achieve our fundraising and engagement growth goals.
This is an exciting time to join the team - digital and data are at the heart of our fundraising and engagement strategy. Developing our digital capabilities and activity is core to the charity’s growth plans, so there is huge scope for you to make a real difference by driving the digital agenda and strategy.
Reporting to the Head of Engagement you will work collaboratively across the department to ensure digital platforms, processes and integrations are optimised. You will also work to tell the stories of the seriously ill children and families that we support, overseeing the production and delivery of engaging multi-channel content to inspire our audiences to support us.
What we’re looking for:
· An experienced and skilled manager with a data-driven, goal-oriented approach – you have a motivational leadership style and engage the commitment of others
· Poised and outgoing – you are naturally persuasive and enthusiastic and stimulate others into action; building rapport and developing good working relationships
· A multi-tasker with a sense of urgency for goal achievement – you delegate effectively with thorough follow-up, and are quick to learn
· An innovative, practical and creative problem-solver – you are a big picture thinker that responds quickly to varied activities and changing conditions.
· Confident use of Content Management Systems, email marketing platforms, social media management and marketing tools, Google Analytics, Data Studio and Tag Manager – you have an imaginative and creative working style
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
If you’d like to find out more about these benefits and working with us, please visit our website.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
To apply please send your CV and a covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others, and clearly state how your experience matches the essential criteria outlined in the Person Specification.
Please disclose on your application form if you have used AI for any part of your job application.
Closing date: 07 February 2026
Interview dates to be confirmed
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
Would you like to join an organisation that is striving for systemic change? We believe it is not enough to reform structures and systems which are foundationally discriminatory. We are calling for a complete overhaul, and for people with lived experience to lead that change.
If that appeals to you. We are seeking a Policy and Communications Officer to play a vital role in shaping public understanding of migration and influencing policy.
As part of our dedicated team, you will have the chance to make a real impact, engaging with diverse audiences and advocating for positive change. If you're motivated by social justice and have skills in policy engagement, digital campaigning, media, and stakeholder engagement, we want to hear from you.
The successful candidate will play a pivotal role in contributing to a vision for intersectional campaigns that call for systemic change, and for those with lived experience to be instrumental in these campaigns.
As a lived experience and values-led organisation, and diverse team, we are looking for candidates with a:
-
Commitment to upholding the rights of ALL migrants
-
Real vision as to how this can be done in the current political, social and economic climate
-
A commitment to MRN's vision and values
The salary will be £32,414 per year. In addition, MRN contributes up to 6% of salary to pensions.
Closing date for applications: 9am, 14 January 2026
Date for candidate interviews: 22-23 January 2026
We are a charity and campaigning organisation that stands in solidarity with all migrants in their fights for rights and justice.

The client requests no contact from agencies or media sales.
Actors’ Trust supports professional actors and stage managers in times of need, and our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community.
The Digital Marketing Executive will play a key role in growing the charity’s online presence, engaging many more beneficiaries and supporters, and generating income through creative, high quality digital content and supporter-focused campaigns. Working closely with the Head of Engagement & Development, the postholder will support the planning, management and optimisation of the charity’s digital marketing and communication activities.
This role is perfect for someone who enjoys combining creativity and innovation with advanced digital analytics. You’ll play a key role in supporting and delivering the charity’s marketing and communications strategy and enabling the charity to grow its reach. You will ensure that our social media channels, website, SEO and email activities are effective, on-brand, and accessible. Most importantly, you will create awareness activities that convert, engagement activities that retain and ensure each segment of our community receives the greatest online experience from their interaction with Actors’ Trust.
We are looking for a motivated self-starter keen to take on a new challenge within a fast-growing organisation, to join us and support our vision: an empowered and vibrant performing arts sector. You will have an appetite for detail, strong copywriting skills and a thorough understanding of measuring analytics to improve performance. Additionally, you will be a problem solver, team player, able to quickly adapt, (and to ask for help when you need it) and you’ll have the self-belief and capacity to hit the ground running.
How to Apply
-
Please apply with an up-to-date CV and a brief covering letter telling us why you’re a good fit for this role.
-
The closing date and time for applications is 9am, Monday 19th January 2026.
The client requests no contact from agencies or media sales.
About CoppaFeel!
CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.
We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.
Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.
The Role
Following a recent departmental restructure, we’re entering an exciting period for the content team. This shift in the team structure highlights our commitment to making best in sector content – all in the name of our mission; to ensure all breast cancers are diagnosed early and accurately in young people.
We’re looking for an exceptional Head of Content who will be responsible for delivering our holistic content strategy over the next year. You’ll oversee the management, production and strategic placement of all organic content across CoppaFeel!’s channels, and in-house paid campaign activations. You’ll help shape CoppaFeel!’s approach to content so that it appeals, resonates with and converts our key audience of 18–24 year olds, as well as our supplementary audiences, across website, email and social channels.
You’ll work closely with the Head of Marketing and alongside other Heads of Dept, bringing your expertise and knowledge to leadership discussions to help shape the future of the organisation. You’ll report to the Marketing Director and will line manage the Social Media Manager, Content Manager, and Web and Email Manager, and will have exposure to the Senior Management Team.
This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You’ll be required to attend the office for quarterly team meetings, department meetings and in person training, but we’ll provide plenty of notice for when you’re required to be in for these purposes.
This is a fixed term role for 8 months.
Duties & Responsibilities
-
Work as a valued part of the CoppaFeel! leadership team to deliver the organisational strategy, shape the culture and influence cross departmental ways of working.
-
Deliver the holistic content strategy across digital and social channels (including website, email, search, social, and content creators) that will enhance the annual marketing strategy and drive awareness of CoppaFeel! and our mission amongst 18–24 year olds.
-
Responsible for overseeing a team creating and producing innovative content that’s insight driven and market leading.
-
Oversee production plans delivering our year round ‘always on’ organic content (web, email, social).
-
Lead and inspire creativity across the organisation with a view to becoming social first in everything we do.
-
Work with the Web and Email Manager, Content Manager, and Social Media Manager to develop and deliver a content optimisation test and learn programme.
-
Work with the Web and Email Manager to optimise CoppaFeel!’s website and third party agencies to research, plan and execute Search Engine Optimisation and paid search strategies.
-
Work with the Web and Email Manager to develop and deliver the annual website and email content plan, including an optimisation plan.
-
Work with the Social Media Manager to produce social first content year round, in line with the social media and content strategy.
-
Work with the Content Manager to produce best in class long form content and content creator partnerships.
-
Oversee in house paid social media campaigns, primarily on Meta, with support from the Social Media Manager. Deliver training to the Social Media Manager to help them work towards activating these independently.
-
Oversee delivery of workflow processes for managing the content lifecycle, including producing, distributing, measuring, and retiring content.
-
Ensure all content is consistent with brand guidelines and tone of voice.
-
Oversee capacity of the Content Team.
-
Line manage the Content Manager, Social Media Manager and Web and Email Manager.
-
Ownership of the Content Team budget and quarterly re-forecasting.
-
Contribute to quarterly all staff team meetings.
-
Ensure rigorous reporting and analysis of social and digital activity to ensure delivery of planned KPIs, with an ambition to be constantly improving and evolving.
Skills, Experience and Qualifications
Essential
-
Minimum 5 year’s experience working in a management-level, content-focused role, for example a Content/Creative Lead, Senior Digital Marketing Manager, Senior Content Manager, Head of Digital Marketing or Head of Content/Creative.
-
Demonstrable experience in managing and prioritising cross departmental content requests.
-
Demonstrable experience of implementing strategic content plans.
-
Demonstrable experience of producing creative content across a wide variety of formats.
-
Demonstrable experience with activating paid social campaigns.
-
A leader with the ability to develop and motivate a multidisciplinary team to achieve high standards.
-
The ability to build relationships with and manage senior stakeholders’ expectations and cross departmental content requests.
-
Demonstrable experience of reaching and converting 18–24 year olds (our target audience) via engaging content with a focus on Instagram and Tik Tok.
-
Experience of working for a youth focused brand/charity or account (if agency based).
-
Experience of working with content creators.
-
Excellent knowledge of the ever changing digital and social landscapes, and how tools/AI can help enhance our work.
-
Confident decision maker.
-
Experience of budget management and forecasting.
-
You’ll be data driven and experienced in tracking and reporting on campaign success against KPIs and ROI.
-
Line management experience.
Desirable
-
Knowledge of the challenges and limitations of working in the charity sector.
Application information
Applications will close at the end of 18th January 2026 with the aim to commence interviews week commencing 26th January.
CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.
Main benefits, Terms & Conditions
Annual leave entitlement: 22 days, plus office closure at Christmas, a day off for the founders Cancerversary and a day off for your birthday.
-
Employee Assistance Programme
-
Health Cash Plan
-
Access to Self Space training and 1:1 therapy
-
Core working hours of 10am to 4pm
-
Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies
All annual leave and benefits are pro-rata'd for part time employees.
Equality, Diversity, and Inclusion
At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.
We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.
While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.
We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Media and Communications Manager
Contract: Maternity cover, 1 year from March 2026
Hours: Full time, 35 hours per week
Reports to: Head of Communications
Salary: £40-45k
Location: New Penderel House, 283-288 High Holborn, London WC1V 7HP
Working pattern: Hybrid working, with Tuesdays and Wednesdays based in the Holborn office and three days working from home
Company Description
PAGB is the consumer healthcare association. We represent manufacturers of branded over-the-counter (OTC) medicines, self-care medical devices, and food supplements in the UK. We empower self-care as the expert voice of the UK consumer healthcare industry. Working with Government, regulators and our members, we support the sector to responsibly navigate the ever-changing landscape, encouraging a fair and positive regulatory environment that supports product innovation, and promotes the contribution that self-care can make to people’s health at no cost to the NHS. Established in 1919, PAGB has a long and distinguished track record as the industry self-regulatory body ensuring balanced and responsible marketing of self-care products.
Role Description
This is a full-time hybrid role, based in the London Area, United Kingdom, with the flexibility to work from home 3 days a week. The Media and Communications Manager, reporting into the Head of Communications, is responsible for the creation and delivery of PAGB's external, member and internal communications, overseeing media relations and the PAGB brand.
Overall accountability
- To effectively manage all content on PAGB website and microsites
- To effectively manage the PAGB brand and visual identity
- To organise, co-ordinate and support PAGB events
- To manage all aspects of PAGB’s media relations
- To be the first point of contact for all media enquiries
- To effectively market PAGB services, events and training
- To create, manage and oversee creation of PAGB newsletters
- To support internal communications
Key areas of responsibility include:
Website and digital communications
- Managing the PAGB website to ensure it is regularly updated with relevant information and content is optimised for search and user experience
- Proactively managing website on on-going basis to ensure that it is up to date and actively liaising with PAGB teams to gather information to update as needed
- Managing relationships with PAGB’s website developers to ensure ongoing maintenance, updates and technical support are delivered effectively
- Managing relationships with PAGB’s IT suppliers over domain name and security certificate renewals as required
- Managing the Health and Food Supplements Information Service (HSIS) website
- Managing website and communications data analytics and analysis
Marketing communications
- Marketing communications to promote PAGB’s services, events, and training to members and non-members using appropriate channels
- Developing and supporting communications via various media e.g. social media, podcasts and video
- Working with external agencies to deliver engaging videos and graphics to demonstrate PAGB’s impact in key areas
- Managing PAGB’s partnership with the OTC Marketing Awards and other external partners
- Organising, coordinating and/or supporting PAGB events as required
- Development of content to be used in marketing and corporate communications, including but not limited to surveys, reports and market research
- Writing and managing external award nominations for PAGB, projects or individuals
Media relations
- First point of contact for media enquiries about consumer healthcare, over-the-counter medicines and medical devices and self-care
- Media issues management, developing messaging and response statements with the aim of ensuring coverage on the consumer healthcare industry and its products is fair and balanced
- Responding in a timely and compelling way to relevant external developments or media stories to generate proactive coverage which communicates our core messages
- Developing and delivering the media aspects of PAGB campaigns to promote self-care and amplify PAGB policy priorities and key messages
- Building, developing and maintaining high quality relationships with key target media across print, broadcast and online (national, consumer and trade)
- Building, developing and maintaining relationships with PAGB media experts
- Briefing PAGB spokespeople on key messages and organising media training as required
- Producing written briefings for PAGB spokespeople to support press interviews
- Media and communications activity to support regulatory initiatives, such as reclassification or safety issues
- Day-to-day contact for PAGB’s retained media relations agency on the delivery of the Health and Food Supplements Information Service (HSIS)
- Building relationships with PAGB members responsible who are responsible for media within their respective companies
- Managing and updating the Media Group Members on PAGB’s Customer Relationship Management (CRM) system
Media monitoring
- Responsible for relationship with media monitoring service
- Responsible for identifying trends and flagging any areas of concern
- Identifying opportunities for PAGB experts via ResponseSource
- Regularly reporting on PAGB’s coverage in the media by creating monthly media dashboards and generating statistics
Brand and design
- Responsible for PAGB’s corporate branding, ensuring correct and consistent use
- Maintaining PAGB brand guidelines and document templates
- Using Photoshop and Canva to undertake basic design tasks inhouse
- Managing relationships with external designers and oversee design and production of corporate publications and documents
Internal Communications
- Responsible for creating and generating content for internal staff newsletter
- Supporting monthly internal communications meetings
- Collaborating with other departments on internal changes, employee initiatives, and sharing company updates
General
- Contributing to the development and delivery of PAGB’s strategy, plans and activity
- Reporting monthly on activity and results to inform regular member value communications
- Ensuring work is produced in line with PAGB tone and brand guidelines
- Staying up to date with new developments and best practice in the media and public affairs fields
- Any other reasonable requests from your line manager or management team
- Occasionally respond to urgent media enquiries outside of normal working hours, where required
Candidates applying should meet the below specifications:
Essential
- Experience of writing and producing engaging content
- Experience of developing and managing websites, ideally using Wordpress
- Experience of writing and producing online content and email newsletters
- Experience of working with the media and liaising with journalists and external stakeholders
- Experience of writing impactful copy, including press releases, comment pieces, and quotes
- Understanding of branding and design principles
- Ability and willingness to work at both a strategic and operational level
Desirable
- Interest in or experience of working in the UK healthcare sector/an understanding of the UK healthcare context
- Experience of working in a marketing or communications role
- Understanding of policy environment
Skills
- Ability to work independently and as part of a small team, contributing ideas and assisting colleagues outside of own remit when appropriate
- A self-starter who can work on their own initiative
- Ability to absorb new and complex information quickly and communicate it effectively
- Excellent written/verbal communication and interpersonal skills
- Good organisational skills and excellent attention to detail
- Ability to be flexible, respond positively to change, work effectively under pressure and deal with conflicting priorities
The client requests no contact from agencies or media sales.