Head of communications jobs in west green, greater london
Location: Head Office/ Pan-London (Hybrid)
Salary: £31,531 - £33,696 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 31st January 2027)
Closing Date: Monday 4th August 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Housing First Multiple Disadvantage Outreach and Advocacy Worker at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Housing First supports the most entrenched, excluded and hard to reach service users. It focuses on finding permanent housing as quickly as possible and then addressing the issues that have contributed to an individual’s homelessness. The Ruby Project, is a specialist Housing First programme supporting women who have experienced VAWG and other difficulties such as, substance misuse, experience of the criminal jusice system, having children removed from their care, mental and physical health issues etc.
‘I want someone who I can do nice things with, too, not someone who just talks about what has gone wrong, or drugs and other things……I think about those negatives all the time anyway and I want a worker who I can feel positive with, happy’ (service user supported by another Housing First Project).
About the Role
Accountabilities
- Provide a high-quality case work support and information service to victims/survivors who have experienced domestic and/or sexual violence.
- Advocate on behalf of clients with external agencies where appropriate, including at the MARAC
- Provide Solution-focused casework interventions with women who have experienced VAWG and Multiple Disadvantage
- Provide emotional support using a trauma informed approach.
- Build and maintain supportive relationships with women.
- Contribute to the completion of outcomes reports and funding returns when required.
- Complete all documents when support work commences and keep up to date with any changing risks to or from the woman.
- Empower women to access benefits and services they need.
- Involve service users in the design, development, and delivery of the service.
- Engage with a wide range of professionals (some of whom may have very different approaches to problem solving) through a multi-agency approach, and advocate to agencies on behalf of the Project and its service users.
- Promote coordinated, joined-up service delivery for service users between violence against women services and drug and alcohol agencies, mental health, housing, health and legal agencies.
- Contribute to a service-wide communications plan and ensure that information about the service is widely available locally to other agencies and is also readily accessible to potential service users.
- Educate a wide range of agencies and stakeholders about the challenges faced by women experiencing multiple disadvantage.
- Contribute to monitoring and evaluation of the Project
- Be self-motivated to research processes and services in order to fully support and advocate for the women.
- Fully engage with the team and all support and team spaces offered, supporting colleagues with the difficulties they face and celebrating positive outcomes.
- Attend regular supervision sessions with your Line Manager
- Attend case review meetings and contribute to effective team communication.
- Ensure that creative and effective relationships are established with other teams and external organisations, particularly those that offer a service to our service users
- Ensure compliance with all legal and contractual reporting requirements in relation to service delivery
- Keep and maintain accurate and confidential records of all work undertaken.
- Contribute to service user feedback and voice in service delivery and service development.
- To ensure that individuals coming into contact with Solace are safeguarded and that appropriate safeguarding action is taken in respect of any concerns.
About You
Values, Behaviours and Competencies
- Committed to the purpose of Solace Women’s Aid, ensuring that the service user is at the heart of service delivery and development
- An intersectional feminist understanding of ‘Violence against Women and Girls’
- Committed to fostering innovation and continuous improvement in working practice
- Flexible and open to new challenges, ideas and experiences, and able to be self-reflective
- Committed to understanding diversity and ensuring anti-discriminatory practice is applied in all forms of our work
- Non-judgemental with a commitment to self-care within the team
- Collaborative, building relationships with internal and external partners.
Knowledge, skills and experience
- Some experience in providing emotional and/or practical support to women who have experienced VAWG, homelessness or multiple disadvantages.
- Knowledge of the particular needs of women from diverse communities and the barriers to accessing support faced by women from a global majority background.
- Experience of working in partnerships with other agencies e.g. signposting, making referrals, supporting with appointments
- An understanding of the impact of trauma on women experiencing abuse
- Awareness of the intersection between severe and multiple disadvantages and VAWG, and an understanding of how the intersection of these issues can make it difficult for people to engage with support.
- A good knowledge of safeguarding practice and procedures
- Ability to provide strengths-based support.
- A resilient and assertive approach to reaching out to and building trust and positive relationships with women who have complex/multiple needs and who may present as reluctant to engage and/or may be presenting in crisis.
- Excellent organisational, ICT, written and verbal communication skills.
- Thorough knowledge and understanding of current safeguarding legislation, frameworks and procedures and practical application.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about the future of healthcare technology and data? Do you want to help shape the conversation around AI in medicine and support projects that influence national policy and workforce planning? If so, we’d love to hear from you.
At the Royal College of Radiologists (RCR), we’re looking for an enthusiastic and organised AI and Data Coordinator to join our External Affairs team. This is a unique opportunity to work at the intersection of cutting-edge technology and healthcare, supporting our AI programme and delivering sector-leading workforce data projects.
What You’ll Do
Support our AI Programme
- Be the first point of contact for AI-related queries and stakeholders.
- Organise and support meetings with leading experts in healthcare AI.
- Coordinate events, maintain documentation, and track project progress.
- Help ensure the RCR remains a leading voice in healthcare AI.
Deliver High-Impact Data Projects
- Support the planning, delivery, and analysis of our annual workforce censuses.
- Maintain contact lists, track responses, and validate data.
- Assist with data visualisation and reporting (training provided).
- Help produce reports that influence media, government, and NHS workforce planning.
General Responsibilities
- Provide excellent customer service to internal and external stakeholders.
- Maintain accurate records and documentation.
- Draft correspondence, reports, and briefings.
- Uphold data protection and confidentiality standards.
What You’ll Need
Essential
- Strong literacy and numeracy skills.
- Proven experience in administration and project support.
- Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
- Excellent organisational and time management skills.
- Analytical mindset with attention to detail.
- Ability to work independently and collaboratively.
- Strong communication and relationship-building skills.
- Commitment to equality, diversity, and professional development.
Desirable
- Interest in AI, healthcare technology, or data analysis.
- Experience with Excel or Power BI.
- Ability to summarise complex information and take accurate meeting minutes.
This is more than just a coordination role — it’s a chance to be part of something meaningful. You’ll help shape the future of radiology and oncology, support doctors across the UK, and contribute to projects that make a real difference in patient care.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Thank you!
The Education Access Coordinator will equip young asylum seekers and refugees to access further (FE) and higher education (HE) through advice and guidance, 1:1 casework and training for other professionals.
This role sits within the Education Access team: everything we do is focussed on supporting young refugees and asylum seekers into an appropriate form of education from primary school right the way up to university.
The team is separated into three work streams: access to schools, access to FE and access to HE. We also run a national email and telephone advice service through which young people, their families and the professionals who support them, can receive timely and accurate advice and support about any aspect of accessing education in the UK.
This role straddles the access to FE and HE streams of work and, although it would be helpful to have some experience of working in these sectors, our experience is that this knowledge can be taught and is not as important to us as other qualities and experience.
The successful candidate will, however, need to be able to understand and retain a great deal of complex information and then clearly articulate this to others both verbally and in writing. The ideal candidate would be someone who would relish becoming an expert in refugee access to FE and HE and would enjoy the problem solving element of navigating complex regulations to find the right solution for an individual struggling to access education.
The successful candidate will also need to have experience of and enjoy working with vulnerable young people both individually and in groups. A key element of this role is ongoing casework with individuals - where you will need to build a supportive and trusting relationship over the long term - alongside running one-off workshops for large groups where the priority is to quickly gain young people’s confidence and attention.
Finally, the successful candidate will be responsible for representing REUK’s access pillar externally. You will co-deliver training to a high standard as well as maintaining relationships with key stakeholders including local authorities, FE colleges, universities and other NGOs - it is therefore imperative that you have excellent people skills.
This role can be done 4 or 5 days per week, depending on preference (salary would be pro rata for 4 days).
Shortlisted applicants will be required to complete a task in advance of final shortlisting for interviews (which will be held in London on Friday 22nd August 2025) and references will be taken up prior to appointment. Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. We cannot sponsor a visa for this role.
Please ensure you have read the applicant pack in advance of applying.
Registered Charity
21 - 50
Education for a hopeful future: we enable refugee youth to access, remain and progress in education.
The client requests no contact from agencies or media sales.
Thank you!
Overview
Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.
NEL Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.
We are recruiting a Maternity Lead who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.
The role of MNVP Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.
This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.
The membership of the MNVP includes:
● Women, birthing people and families from a diverse range of backgrounds.
● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.
● Nurses, midwives, health visitors, doctors and managers.
This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.
As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.
The client requests no contact from agencies or media sales.
Thank you!
About Us
King’s Global Health Partnerships works with health facilities, academic institutions and governments to strengthen health systems and improve the quality of care in five countries: Somaliland, Sierra Leone, the Democratic Republic of Congo, Zambia and The Gambia. We bring together health, academic and international development expertise from King’s College London, the UK’s National Health Service (NHS) and our international partners to:
- Educate, train and support healthcare workers
- Strengthen healthcare and training institutions
- Enhance national health policies and systems
We connect UK and African health professionals, providing training, mentoring and hands-on support; and undertake collaborative research to inform policy and practice. We also support our partners by providing access to funding, networks and development opportunities. Through these long-term partnerships and our global volunteering scheme we promote skills and knowledge exchange, and mutual learning that contribute to building a stronger health workforce and improved quality of healthcare both internationally and in the UK. KGHP is based within the School of Life Course & Population Sciences.
The School of Life Course & Population Sciences is one of five Schools that make up the Faculty of Life Sciences & Medicine at King’s College London. The School unites experts across five departments: Women and Children’s Health, Nutritional Sciences, Population Health, Ophthalmology and Twins and Genetic Epidemiology, overall covering the complexities of life course health and disease from individual cells molecular genetics to whole population level. Our research links the causes of common health problems to life’s landmark stages, treating life, disease and healthcare as a continuum. We are interdisciplinary by nature and hugely successful. 91 per cent of our research submitted to the Subjects Allied to Medicine (Pharmacy, Nutritional Sciences and Women's Health cluster) for REF was rated as world-leading or internationally excellent. We use this expertise to teach the next generation of health professionals and research scientists. Based across King’s Guy’s, St Thomas’, Waterloo and Denmark Hill campuses, our academic programme of research, teaching and clinical practice is embedded across all SLCPS departments.
About the role
We are looking for an ambitious Programme Manager with extensive experience of new business development within the non-profit sector, strong knowledge of project management tools, a belief in collaborative working, and a positive and big-picture outlook. They will play a key role in the alignment and delivery of a portfolio of strategic projects relating to our cross-cutting programme of work to strengthen postgraduate education of health workers in our partner countries.
Working in partnership with Ministries of Health, healthcare institutions, leading medical and nursing schools and other stakeholders, the postholder will support the design and management of programmes, develop funding proposals in line with our strategy and the strategic objectives of our partners, and align our work on postgraduate education of health workers across all five countries. This is a fantastic opportunity to shape an innovative and impactful health systems strengthening programme, rooted in strong local partnerships. The postholder will report to the Health Systems Strengthening Lead.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- Degree in relevant subject (Global Health, International Development or aligned subject) and experience of working in a low- and middle-income country setting
- Extensive experience in managing multiple projects (including large and complex grants/contracts) throughout the full project cycle
- Financial management and budgeting experience for complex multi-year, multi-partner projects
- Experience of developing and reporting on MEL strategies for large and complex programmes, including developing indicators, theories of change, learning processes and undertaking analysis and evaluation of programmes
- Experience of coordinating and managing the development of successful funding proposals
- Experience of leading on the coordination of large programmes of work bringing multiple stakeholders, priorities, and workplans into alignment
- Commitment to equality, diversity and inclusion, actively addressing areas of potential bias
- Willingness to travel to all of our partner countries (Somaliland, the Gambia, Sierra Leone, Zambia and DRC)
Desirable criteria
- Experience working collaboratively with partner organisations in low resource settings
- Masters degree in global health or international development or other subject relevant to the post
- Project management qualification
- Knowledge/expertise of global health, health systems strengthening, or health workforce
- French speaking
The client requests no contact from agencies or media sales.
Thank you!
Strategic litigation is core to Liberty’s work. Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals. You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice. A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.
If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector. We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.
Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.
Closing date: 9am Monday 4 August 2025
First Round Interviews: 11 & 12 August 2025
Second Round Interviews: 19 August 2025
(flexibility is available should candidates be unable to make these interview dates)
For more information and details on how to apply please visit our website
Non Charity Employer
21 - 50
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
Thank you!
The Communities Lead will lead the development and delivery of the Communities of Hope strand of the project. You’ll ensure that the Hope and Healing network, practitioners and activists have support and guidance to deliver an approach to community work that is trauma-informed and community-led.
You will manage the Hope and Healing Practitioners (likely from Year 2) and support partners in local communities. You'll work together to build capacity within local community pilots and projects, whilst also building wider connections at different levels of local systems to bring about meaningful and sustainable change.
You will play a key role in supporting project partners as well as local partners and activists, enhancing their knowledge of trauma-informed, strengths-based and asset-based community development approaches. You will help ensure that learning is gathered and disseminated, including examples of theory into practice.
You will be a person who can connect with communities in a meaningful way and who understands the pressures and realities for practitioners on the ground. You’ll be able to take the lead from what is strong, and bring local resources, assets and different people together to create hope and conditions for community-led healing. You’ll share your experience and expertise to help develop our wider work at Platfform.
We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.
We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.
We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.
Platfform is the charity for mental health and social change. We’re a supportive team where you can be your whole selves, and know that you’re playing a genuine part in building a happier future for people across the UK.
The client requests no contact from agencies or media sales.
Thank you!
Why work for us?
This role is dynamic and challenging, offering a chance to leverage your technical expertise in a way that makes a real difference. You'll be at the forefront of our IT ServiceDesk, ensuring seamless and efficient use of O365 across the organization.
It’s an excellent move for your career development. You’ll have the opportunity to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for our mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly.
If you’re passionate about technology and looking to take your career to the next level while making a meaningful impact, this is the role for you!
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
The candidate should possess a strong technical background with extensive hands-on experience in managing and supporting Office 365 environments. They should be proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial.
We are also looking for someone with excellent communication skills, both written and verbal, as they will need to interact with various stakeholders and provide clear, concise support. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.
By focusing on these key attributes, we can ensure that we find the right individual who will thrive in this position and contribute positively to our team.
About the role
The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware/software faults and solve technical application problems, either in person or via remote connections.
It is therefore essential that applicant is aware this role requires wide range of O365, systems and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.
The main areas of responsibility will be:
· O365 Apps
· SharePoint and Teams administration and support
· Azure and Active Directory maintenance
· Service Desk and General IT support
· Cyber awareness and action
· Documentation and Governance
· Automated deployment of software applications, security patch management and end-point
configuration.
· Business system implementations
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
Closing date: 22/08/2025
Interview date: 01/09/2025
Thank you!
As the Practitioner Psychologist, you will lead on supporting the development of the project using a community psychology, social justice and relational practice approach. You will work to ensure the team is psychosocially minded and in line with best practice from a clinical, research and evaluation perspective. You’ll share your experience and expertise to help develop our wider social justice and relational practice work at Platfform.
We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.
We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.
We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.
Platfform is the charity for mental health and social change. We’re a supportive team where you can be your whole selves, and know that you’re playing a genuine part in building a happier future for people across the UK.
The client requests no contact from agencies or media sales.
Thank you!
Advocacy Project Manager
Join Mind in Tower Hamlets, Newham, and Redbridge as our Advocacy Project Manager to lead our Tower Hamlets Advocacy Service. You’ll oversee a skilled team, build strong partnerships, ensure contract targets are met, and embed co-production and inclusivity in everything you do.
Location: Tower Hamlets
Salary: £40,000
Hours: Full-time, 37.5 hours per week
Contract: 12 month FTC - potential to become permanent
Key Responsibilities:
• Manage day-to-day operations and performance of our Tower Hamlets advocacy service.
• Ensure contract targets and KPIs are met, including monitoring and reporting.
• Supervise, support and develop advocacy staff and volunteers.
• Champion co-production and culturally sensitive service design.
• Build strong partnerships with commissioners, health, and community organisations.
• Contribute to service development and funding opportunities.
About You:
• Qualified advocate (National Advocacy Qualification).
• Experience managing advocacy or support services, preferably in mental health.
• Skilled in staff supervision, service performance, and stakeholder engagement.
• Committed to anti-racist and inclusive practices.
• Excellent communication and organisational skills.
Why join us?
We are a dynamic, inclusive charity affiliated with national Mind, committed to empowering diverse communities and transforming mental health support.
Apply now to lead with purpose and make lasting impact.
Closing date: Monday 28th July at 9am
Interview date: Wednesday 30th July
We welcome applicants from all backgrounds, especially those with lived experience.
The client requests no contact from agencies or media sales.
Thank you!
Advice Service Delivery Manager
The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.
A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.
The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.
This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 28th July 2025
Interview date(s): To be confirmed
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate and resilient Housing Support Worker to join our North Surrey Floating Support service in Surrey.
£25,437.98 per annum, working 35 hours per week.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package.
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
* Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
* Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
* Develop and maintain links with key agencies and service providers in the local community
* Empower customers to ensure they receive the benefits and services they are entitled to
* Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support
* Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
* Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
* Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable
* Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
* Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
* Adhere to Look Ahead's Policies and Procedures
* Engage in learning and development activity to increase knowledge and skills
* Work closely with the team and communicate openly
* Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned by the manager within the remit of the service and contract.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
What you'll bring:
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
Supported Housing Services Manager
Location: Newham, E12
Salary: £45,000 - £48,000 p/a (dependent on your qualifications, skills, and experience)
Are you passionate about empowering communities and tackling homelessness head-on? The Renewal Programme is seeking a highly skilled and visionary Supported Housing Service Manager to lead our dedicated team and drive impactful change.
About us
For over 50 years, the Renewal Programme has stood alongside those on the margins of our community in Newham. We are a respected multi-service local charity committed to inspiring hope and offering opportunities for connection, growth, and progress. Our work focusses on helping people reach their full potential by providing advocacy, education, temporary accommodation, and a wide range of positive activities. We believe in treating everyone with dignity and inclusion, fostering collaboration, and empowering individuals to co-create positive change.
Your impactful role:
As our Supported Housing Service Manager, you will be instrumental in providing effective, high-quality support and resettlement services to vulnerable, single, homeless individuals. You'll lead the charge in promoting independent living, ensuring our residents gain the skills and support they need to thrive – from managing their tenancies and finances, to cooking for themselves and moving towards sustainable independence.
What you'll be doing:
- Championing excellence: Provide outstanding services to all housing clients, ensuring their needs are identified, assessed, and met with appropriate, empowering support.
- Driving performance & outcomes: Spearhead the delivery of a strengths-based support service, directly contributing to Newham Council's vision of fostering independence and wellbeing for vulnerable adults. You'll drive performance excellence by tracking and achieving key performance indicators (KPIs) related to service user outcomes, move-on rates, and tenancy sustainment, as agreed with our local authority partners. This includes overseeing the effective use of assessment tools like the Homelessness Outcome Star to tailor support and demonstrate impact.
- Leading service enhancements: Lead and contribute to exciting service improvement initiatives, including enhancing our trauma-informed supervision models, refining our casework quality assurance processes, championing resident involvement in service design and playing a key role in finalising and implementing our move-on strategy to ensure every resident has a clear pathway to independence.
- Driving financial sustainability: Maximise rental income and support clients to meet their tenancy obligations, paving the way for their independent futures.
- Leading & inspiring a team: Motivate and support your staff, build a trusting and supportive working environment, fostering a culture of best practice, proactive case management, and solution-focused approaches.
- Strategic development: Review and enhance policies and procedures to ensure our services are proactively supporting clients to achieve their goals and move away from homelessness, aligning with our strategic themes of promoting health and wellbeing, and fostering independence.
- Building strong relationships: Work collaboratively with local commissioners, other departments within the charity, housing association partners, and external agencies to deliver best value and evidence best practice.
- Ensuring safety & compliance: Uphold robust health and safety, safeguarding, and incident management practices to create a safe and progressive environment for all.
Who we're looking for
- Proven experience in managing within a supported housing service, ideally with a strong understanding of local authority contract delivery, performance management frameworks, and outcomes-based commissioning.
- A proactive leader with a passion for continuous improvement and experience in driving positive change within housing services, including developing and implementing effective support planning processes and staff development initiatives such as reflective practice.
- Strong financial management and budgetary control skills.
- Excellent leadership, motivation, communication, and interpersonal skills.
- A solid understanding of health and safety and safeguarding policies and procedures.
- Experience conducting risk assessments and utilising tools like the Outcome Star.
- Demonstrable ability to work collaboratively with local authority commissioners and registered social landlords to report effectively on service delivery and outcomes, and ensure robust compliance with contractual requirements.
- A collaborative team player dedicated to making a positive difference.
- Someone who embodies our values of dignity, inclusion, collaboration, and empowerment.
Why join the Renewal Programme?
This is a permanent, full-time (36 hours per week) opportunity to make a tangible impact in Newham. We offer:
- A competitive salary: £45,000 - £48,000 p/a (dependent on your qualifications, skills, and experience).
- A vibrant and supportive values-driven work environment.
- Generous leave: 28 days annual leave + bank holidays.
- Great benefits: Cycle and Tech salary sacrifice schemes, employer's pension contribution, employee assistance programme and other employee perks.
- A commitment to your growth: We encourage personal development and offer opportunities such as training and mentoring.
You'll be based across our two supported housing provisions in the London borough of Newham.
Ready to unlock potential & inspire hope?
There's no closing date for this vital role – we're excited to hear from talented individuals and will be interviewing on a rolling basis. Don't delay!
To Apply
If you feel you are a suitable candidate and would like to work for Newham Community Renewal, please do not hesitate to apply.
Thank you!
Background
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million through their Facebook Challenges and Virtual events.
We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event.
On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.
About the role
Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums.
This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time.
As a Fundraising Group Moderator, you would be responsible for:
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Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times
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Identifying, escalating and signposting any safeguarding issues
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Managing your own time and work on own initiative
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Responding to all post and queries in under three hours
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Maximising registration conversions and fundraiser activation
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Providing fundraising support to challenge participants
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Ensuring that the group is a safe, constructive and positive environment
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Going above and beyond at all times to provide participants with an incredible experience
Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.
The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.
Full training will be provided alongside regular one to one and monthly team meetings.
On a day to day basis you will:
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Work off your own initiative and have exceptional time management
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Be the charity representative for the event
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Maintain a safe and positive environment
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Identify and solve/diffuse issues within the groups
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Bring your own personality to the role
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Follow clear processes
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Engage with participants using a warm, friendly and informal tone
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Respond to posts and questions in a timely manner
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Respond to inbox messages from participants
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Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)
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Encourage and motivate participants
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Work on GivePanel and other similar platforms to manage registrations
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Post engaging content on a daily basis
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Identify, report and signpost all safeguarding concerns
Person Specification
Essential
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At least three years’ professional fundraising experience
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Have own Facebook profile and strong understanding of the platform
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Be available for a minimum of 3 days a week (including one weekend day)
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Excellent written communication skills
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Ability to work off own initiative
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Strong attention to detail
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Team player
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Ability to multitask
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Problem solver
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Creative and innovative
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Exceptional time management skills
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Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!
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Must be available to quickly adapt throughout the day should issues on the group arise
Desirable:
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Events and individual giving experience
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An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges
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Experience in using GivePanel or similar platform
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Experience in managing Facebook Groups
Please read the full job description and example of how hours are split across the 9am-9pm time period, prior to applying. Upon application, you will be required to answer the following questions. If you do not answer these or hit the minimum criteria, you will not be considered for the role:
-What aspects of your fundraising experience, as well as your own personality, would lend itself to the role? (150 words or less)
-Share an example of your own stewardship that created an outstanding supporter experience (200 words or less)
The client requests no contact from agencies or media sales.
Thank you!
Funding Reporting & Analytics Manager
Contract type: Fixed Term, Full Time (13 Months with possibility of extension)
Location: London, United Kingdom
UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £44,168 - £46,493 per year with excellent benefits
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
Programmes Funding & Partnerships Team contributes to WaterAid’s mission by cultivating and securing income from institutional and non-institutional partners for all WaterAid’s programmes globally so that WaterAid can effectively deliver on its mission. You’ll sit within the Restricted Funding Compliance team within the wider PFP Team, which is committed to providing a supportive and effective environment to manage restricted funding.
About the role
Are you passionate about turning data into powerful insights that drive real impact?
We’re looking for a Funding Reporting & Analytics Manager to lead the charge on ensuring high-quality restricted funding data and transforming it into actionable business intelligence. You’ll play a key role in shaping strategic decisions by partnering closely with our Programme Information Systems Team and the Data Governance Lead.
If you're detail-driven, data-savvy, and excited about making a difference through analytics—we’d love to hear from you.
Apply now and help turn data into change
In this role, you will:
- Own the quality and governance of restricted funding data
- Set and maintain data control standards
- Turn raw data into strategic insights for smarter planning and decision-making
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Demonstrable hands-on experience of building and delivering Business Intelligence (BI) solutions using BI technology, particularly Power BI
- Experience and expertise at writing SQL queries within SQL Server or similar toolAbility to use, understand and manage complex data sources: ability to extract data and identify and resolve inconsistencies that will impact on data accuracy and financial KPIs
- Capacity to provide robust analysis; ability to present complex information/data simply to a range of audiences
- Ability to produce concise narrative performance analysis with good attention to detail
Although not essential, we’d prefer you to have:
- Background / strong understanding of restricted/institutional funding for development.
- Background and practice in fundraising and funding contract management
- Salesforce, Dynamics, Microsoft Fabric experience
Closing date: Applications close 12:00pm UK time on 28th July 2025. Interviews are expected to take place week commencing 28th July.
How to apply: Click Apply to upload your CV and Cover Letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre‑employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK‑based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- Give As You Earn charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
Our global commitment:
Our People Promise – We work with passion and focus so everyone, everywhere can access clean water, decent toilets and good hygiene. WaterAid is a place of purpose, wellbeing and shared responsibility where all voices are valued.
Equal opportunities – We are an equalopportunity, disabilityconfident employer. We welcome applications from people of all backgrounds, beliefs and ways of life.
Safeguarding – We have a zerotolerance approach to any form of abuse or exploitation and carry out background checks on all prospective employees.
Together, we’ll change the world through water.
Join us and be part of the change !
Registered Charity
More than 1000
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
