Head of communications jobs in west green, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Supporter Services
- Lead the development and delivery of the new supporter services function considering people (capability, capacity and culture), processes, tools and technologies needed to deliver outstanding customer service so new and existing supporters feel valued and connected to the ESU’s mission.
- Design and implement supporter recruitment, development and retention plans including welcome journeys and approaches for reactivating dormant supporters.
- Work closely with the Marketing team to create segmented messaging to highlight the impact and value of the ESU’s work to Alumni, Members and Volunteers in the UK.
- Oversee payment processes and supporter payment journeys on our CRM, Salesforce.
- Work with the Marketing team to design ad hoc impactful events in person and online to convene our global audience.
- Work with the Marketing team to promote our flagship events to our supporter audience to encourage attendance.
Volunteering
- Design and implement a volunteering strategy which includes automating the volunteer experience, recruiting new volunteers and promoting ESU volunteering opportunities to relevant organisations as well as current and future supporters
- Own the volunteer training programme, including reviewing and refreshing training and ensuring all volunteers are appropriately trained.
- Match volunteers to ESU competition heats and resolve queries escalated by the Supporter Engagement Coordinator.
- Form partnerships with relevant organisations to grow the ESU’s pool of volunteers.
- Work with the Education team to create a high quality volunteer experience
Skills and Experience
Essential:
- 5+ years experience working in a partnerships, supporter services, volunteering or account management role
- Demonstrable experience of having delivered successful services to a range of supporters/customers.
- Demonstrable experience of developing and delivering meaningful supporter journeys across multiple channels
- Demonstrable experience of growing and sustaining a pool of high quality volunteers through successful recruitment and development strategies
- Demonstrable experience of using a CRM (preferably Salesforce) to identify trends and drive improvements.
Desirable:
- Educated to degree level in a relevant subject such as marketing or communications
- An understanding of the nature and importance of the ESU’s charitable work and a strong commitment to increasing the reach of the organisation’s work.
- Experience of writing volunteer training programmes
- Experience working with international volunteers
- Ability to juggle multiple tasks and competing priorities within a fast-paced environment
- Experience of writing for different audiences.
- Line management experience
- Excellent data management skills and capability in Microsoft Office, Salesforce, Mailchimp Survey Monkey.
Benefits:
- Generous Company Pension
- 28 days annual leave plus 8 days Bank Holiday
- Employee assistance programme
- Group Life Assurance
- Cycle to work scheme
- Season ticket loan
- 24 Virtual GP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Research Manager of Patient Programmes
Salary: £42,000-50,000 per annum (depending on experience)
Location: London-based office & home (flexible working, with minimum 2 days per week in London office) with some requirement to travel to attend meetings/training in the UK and overseas
Hours per week: 37.5 (full-time role)
Reporting to: Director of Patient and Clinical Research Programmes
Contract: Fixed term contract – 12 months (6w notice period) (ideal start date in August/September)
Our mission
Our mission is to lead new and determined efforts to find cures for Follicular Lymphoma (FL). The aim of all our programmes is to accelerate a transformative change in scientific research that will lead to better treatments and cures for FL patients. In choosing what work to do we are solely focused on output and impact.
We’re at a crucial point in our search for a cure for follicular lymphoma. Our pioneering research will lead to transformational treatments and our science is on the verge of future cures. With more support, we can radically reshape the future for everyone affected by follicular lymphoma.
The role
We are looking for an energetic and proactive individual to join our friendly team. As Research Manager of Patient Programmes, you'll have a crucial role in advancing our mission. A central focus of this role is to develop and lead patient-centred educational programs, webinars, and content that ensure patients are well-informed, actively engaged, and empowered throughout their journey. You will also play a key role in strengthening the Foundation’s connection with patients and advocacy groups, ensuring their voices are meaningfully reflected in our research agenda and broader mission. A critical and growing area of work for the Foundation is the systematic gathering and use of patient insights and data. This role will help shape and deliver that work, ensuring that lived experience informs everything we do, from research to support initiatives.
You will also lead the project management of our scientific events from planning through to delivery, ensuring they run smoothly, on time, and within budget. You’ll play a key role in delivering high-quality, engaging events that foster collaboration and advance knowledge in the field.
Key responsibilities
Strengthening patient engagement and education
- Education: Lead the delivery of impactful, patient-centred educational initiatives such as webinars, polls, and video content to inform and empower people living with FL, their families, and carers, and align with the Foundation’s mission to accelerate progress toward cure.
- Strategy Support: Support the Director of Patient and Clinical Research Programmes to develop and implement a long-term patient strategy that drives lasting impact and supports the Foundation’s mission to find a cure.
- Partnership Development: Build and maintain strong relationships with FL patients, advocacy groups, and other stakeholders to ensure patient perspectives shape our programmes and research priorities with a clear line of sight to cure.
- Insights: Lead the systematic collection and analysis of patient insights and data to inform Foundation strategy, research funding, programme design and acceleration to cure.
- Strengthen the Patient Voice and Community Engagement: Collaborate with the marketing and communications team to ensure the patient voice is heard and reflected in content, using accessible language and social media to drive engagement and connection across the FL community. Champion the integration of lived experience across the Foundation’s work, helping to ensure that real-world needs and voices are reflected in our outputs and outcomes.
- Impact Measurement and Evaluation: Support in the design and lead the delivery of impact measurement frameworks to assess the effectiveness of patient engagement, education initiatives, and programme outcomes.
Planning and management of scientific events
- Scientific Event Management: Lead the end-to-end project management of scientific events, conferences, and symposiums, ensuring smooth execution, timely delivery, and alignment with strategic goals.
- Patient Voice Integration: Ensure the patient voice is actively integrated into event planning and content, fostering meaningful collaboration between researchers, clinicians, and the patient community.
- Event Content Development and Impact Reporting: Coordinate development of workshop and conference materials, and support comprehensive outcome reporting to capture key insights and inform future initiatives.
Other duties
- Collaborate with the fundraising team to develop materials for engaging donors. Provide research insights and data to support fundraising efforts, grants and donor communication.
- Work in alignment with the Foundation’s values and maintain the reputation and standing of the Foundation.
- Ensure confidentiality is always maintained and adhere to General Data Protection Regulations across all areas of work.
- Carry out any other duties within the scope and purpose of the role as requested by their line manager.
Who we are looking for
We are seeking an energetic and empathetic individual with a proven track record of working closely with patient communities, particularly within cancer or related health fields. The ideal candidate will be passionate about amplifying the patient voice and ensuring lived experience drives research and education efforts.
Key attributes include:
Essential criteria:
- A minimum of 5-10 years of experience in the cancer or a related field.
- BSc essential, Masters degree/PhD in the medical or related field desirable.
- Experience leading patient-centred initiatives, educational programmes, or events that inform and engage the patient community.
- Demonstrated ability to collaborate closely with leadership to develop and implement long-term patient strategies that create meaningful, lasting impact.
- Solid understanding of clinical research and how patient insights can accelerate progress toward improved treatments and cures.
- Experience in project management and coordinating multifaceted programmes or events.
- Strong relationship-building skills with patient communities, advocacy groups, industry and other diverse stakeholders to effectively incorporate patient perspectives into programme design and research priorities. Experience in qualitative or mixed methods research desirable.
- Experience in systematically collecting, analysing, and applying patient insights and data to inform organisational strategy, research funding decisions, and programme development.
- Passion for championing patient lived experience and ensuring it is embedded across all aspects of organizational work, from research to education and support initiatives.
- Likely to have worked in non-profit sector or medical research sector.
We are looking for someone who believes deeply in the power of patient voices to transform research and care and is excited to help drive lasting impact for the follicular lymphoma community.
Hours of work and holidays:
This is a full-time role with working hours generally surround 9-5 Monday to Friday. It should be noted that some events will take place over weekends and Bank Holidays when your presence will be required, which will be compensated with time in lieu.
Please also find below a summary of the FLF UK benefits:
- 25 days annual leave (FTE), plus bank holidays
- Hybrid, flexible working.
- Enhanced sick pay – up to 10 fully paid sick days per year
- Nest pension scheme
- Group Life Insurance, which includes:
- Day-to-day wellbeing support
- Later-life care support
- Virtual GP access
- Bereavement counselling
- Flexible hybrid working
- Emotional and practical support
Please outline in your cover letter:
- Why you are interested in this role
- How your experience and skills match the person specification
The client requests no contact from agencies or media sales.
Equitable Experience of Cancer Care Clinical Fellow
Fixed Term Contract (12 months)
Part-time 14 hours (two days a week), we are open to a conversation about how you work these hours
Location Split between home and our London Office (every 1st Wednesday of the month)
Salary up to £90,000 FTE (£36,522 pro rata) depending on experience and/ or current NHS pay grade
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
About the role
We are launching the 2025-2026 Macmillan Clinical Fellowship programme. This is an exciting new programme, key in the implementation of our new ambitious 2025-2030 strategy.
The Equitable Experience of Cancer Care Clinical Fellow will be part of the Centre of Clinical Expertise and a member of the Inequities Core Strategic group. The role will bring insight, expertise and the opportunity to collaborate to seek solutions, best practice and innovation around health inequities in the areas of focus, such as improving cultural responsiveness within care environments to ensure improved patient experience from point of referral.
This role will be both beneficial to Macmillan in helping to improve the lives of people living with cancer, as well as provide the successful candidate with a potentially career changing opportunity.
The fellow will be part of a highly motivated, inspirational and supportive team and be given mentorship support throughout the fellowship.
This role is being recruited to as part of a cohort of clinical fellows from different disciplines and will have different areas of focus around Macmillan’s core strategic objectives allowing for peer support and learning:
- Equitable Experience of Care Clinical Fellow
- Multi-Disciplinary Team Clinical Fellow
- Older People Clinical Fellow.
About you
The successful candidate will demonstrate the following skills and experience:
- Current registration with the relevant Professional organisation
- An understanding/experience in health inequities
- Evidence of involvement in clinical leadership and management commensurate with your level of practice
- Evidence of considering equality, diversity and inclusion in work undertaken
- Good communication and IT skills
- The ability to build and sustain networks and professional relationships and work with multi-professional teams
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days (pro rata)
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Wednesday 30th July 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
We are looking for a compassionate and organised Welfare Administrator to join our Health & Wellbeing team at the Royal Hospital Chelsea.
About the Role:
Reporting to the Head of In-Pensioner Welfare, you’ll be the welcoming face of our department—providing front-of-house support and being a key point of contact for our In-Pensioners, their families, and external stakeholders. You’ll assist with a wide range of administrative and practical tasks that help ensure our Army veteran residents receive the care and support they deserve.
Key Responsibilities:
Respond to daily queries from In-Pensioners, families, and colleagues.
Assist In-Pensioners with tasks such as form-filling, booking appointments, and troubleshooting devices.
Coordinate transport and peer companions for hospital visits.
Maintain accurate records and manage the issuing of mobile pendants.
Support the planning of onsite activities, training, and workshops.
Provide general admin support across the Welfare team.
About You:
You’ll be empathetic and solution-focused. Professionalism, flexibility, and strong communication skills are essential, along with a proactive and supportive approach to teamwork.
This is a full time role working an average of 41 hours per week
If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview, where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
Ask for references from those you have listed on your application form
Check your right to live and work in the UK
Check any declarations you have made on your application form
Ask you to complete a medical form
Carry out an Enhanced DBS application.
To provide Army veterans with the support and comradeship they need in recognition of their service to the Nation and to safeguard their historic home



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tell stories that matter. Spark change with every post.
At Orphans in Need, we believe in compassion, creativity, and the power of storytelling. We’re on the lookout for a creative, social-savvy Content Creator who’s ready to bring our work to life online.
Whether it’s capturing a powerful moment on deployment, crafting a post that makes people stop scrolling, or editing a short video that inspires thousands to act — this role is all about building connection through content.
What you’ll be doing:
- Running our social media channels day-to-day (Instagram, TikTok, Facebook, Twitter, LinkedIn)
- Writing, filming, editing, and designing original content that tells our story
- Planning and delivering content for fundraising campaigns and events
- Engaging with our community — responding to messages, comments, and building relationships
- Working closely with our marketing team and supporting our external ad agency
- Tracking performance and using insights to keep improving
- Staying ahead of trends and keeping our content fresh, fun, and impactful
What we’re looking for:
- A natural storyteller who knows how to turn ideas into powerful posts
- Confident with Canva, Adobe, or similar tools for editing video and visuals
- Strong written and verbal communication skills
- Experience managing social media accounts — bonus if it’s for a cause or charity
- Highly organised and comfortable juggling multiple projects
- A self-starter with creative flair and a good sense of what grabs attention
- Ideally, you’ve worked in the charity or non-profit space before
- An understanding of the Muslim community would be a real advantage, as many of our campaigns are targeted to Muslim donors.
Why join us?
You’ll be part of a passionate, purpose-driven team making a real difference in the lives of orphans and widows around the world. Your content won’t just get likes — it’ll create impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Bridge is seeking a values-driven Programme Manager to lead the design and delivery of impactful, community-rooted projects that uplift women’s voices and challenge inequality
Job title: Programme Manager
Department: Projects
Salary: £35,000 - £40,000
Reports to: Head of Programmes
Time commitment: Full-time (35 hours per week) with some evening and weekend work
Reports: No direct reports but the post holder will co-ordinate the work of volunteers, facilitators and other staff working on projects
Contract type: Permanent - Applicants must have the right to work in the UK.
Location: London Bridge – option to work 1 day a week from home
About the role
This is a hands-on, people-focused role at the heart of our programme delivery. As Programme Manager, you’ll work closely with communities, colleagues, volunteers, and partners to co-create and deliver meaningful programmes that centre on women’s voices and lived experience.
You will be responsible for managing the day-to-day running of projects — from design and facilitation through to coordination, evaluation, and reporting. The role involves a high level of collaboration across departments and with external partners, as well as ongoing work with participants and volunteers to ensure our programmes are inclusive, responsive, and impactful.
You’ll be at the forefront of delivery: holding safe, welcoming spaces; supporting others to take on facilitation roles; and helping build confidence and leadership among women involved in our work. At the same time, you’ll ensure strong systems, clear communication, and smooth operations across every stage of a programme — including the coordination of all logistics, administration, and communications needed to make programme delivery run effectively. As the work is people-focused and often deeply personal, you’ll need to feel confident navigating sensitive conversations, responding to complex situations with care, and creating space for trust and honesty.
This role would suit someone grounded in values that centre lived experience, challenge inequality, and uplift women’s voices — someone who is passionate about working alongside women, committed to social justice, and energised by collaboration, care, and collective learning.
Key responsibilities
Programme & Project leadership
· Support & lead on the design, development and delivery of new and existing programmes and events aligned with the charity’s strategic objectives
· Work closely with Head of Programmes and other departments to translate strategy into bold, creative actions that centre women's voices and lived experience
· Work closely with Head of Programmes and other departments to embed co-production principles across all programme initiatives/ co-produce initiatives with participants and stakeholders, ensuring relevance and impact.
· Initiate and conduct research into topics including public health, gender inequality, and women’s health to inform and inspire programme development.
· Facilitate and host workshops and group sessions; hold inclusive and safe spaces for women, while supporting others (e.g., volunteers, project members) to take on facilitation roles themselves.
· Proactively bring forward ideas, test new approaches, and continuously improve the effectiveness of the charity’s work.
· Collaborate across departments, drawing on the full range of team skills and perspectives to identify opportunities and create programmes that are innovative and cohesive.
· Be an active, visible member of the team who contributes ideas, shares learning, and helps foster a culture of genuine collaboration, deep passion for our mission, celebration of achievements, and openness to learning from mistakes.
Community, Partnerships & Influence
· Build and nurture meaningful partnerships with local organisations, health and social care providers, academic institutions, and networks to strengthen our reach and influence.
· Develop strong, trust-based relationships with programme participants, recognising and building on their strengths, supporting their progression into volunteer or facilitator roles, and embedding co-production principles into project delivery.
· Champion an asset-based approach that values lived experience and empowers women to take active roles in shaping and delivering programmes.
· Cultivate a strong, supportive relationship with volunteers, ensuring they feel valued, included, and part of the charity’s wider mission.
· Represent the charity at events, networks, and forums to champion our mission and contribute to wider conversations about gender equity and health.
· Contribute to the cultural and social change needed to challenge injustice and empower women.
· Seek out and engage with opportunities to shape research, contribute to thought leadership, and drive systemic change.
Monitoring, Learning & Evaluation
· Support with the design and management of frameworks for monitoring and evaluating programme outcomes, using tools such as Theory of Change and wellbeing indicators (e.g., WEMWBS).
· Gather and analyse data and feedback (qualitative and quantitative) from all stakeholders to inform adaptive programme delivery and report to funders.
· Produce high-quality reports, case studies, and evidence to demonstrate impact to funders and inform future work.
Marketing & Communications
· Work with Head of Programmes and Marketing teams to highlight the success and stories emerging from programme work.
· Write blogs, contribute to content creation, and ensure programme outcomes are shared with wider audiences in compelling, accessible ways.
· Ensure feedback and participant quotes are used meaningfully to build visibility and engagement.
· Ensure that all relevant programme information — including upcoming activities, events, and opportunities — is communicated clearly and in a timely manner to the appropriate teams or platforms, to support strong marketing, effective recruitment, and maximum engagement.
People Management
· Line manage staff, volunteers and project facilitators, providing clear expectations, supportive supervision, and development opportunities.
· Create a culture that is inclusive, supportive, and inspiring – empowering others to lead and grow.
· Support the wellbeing of all staff and volunteers, with an understanding of the specific health experiences and barriers faced by women.
Funding & Finance
· Develop and monitor programme budgets and work with the Head of Programmes to report against spend.
· Work with SLT to support with research and applications for funding opportunities to support programme delivery and financial sustainability.
· Manage relationships with funders and corporate partners, reporting on outcomes and impact.
Policy, Safeguarding & Organisational Development
- Be an active contributor to the charity’s safeguarding team, playing a role in creating safe, inclusive spaces for all participants and staff.
- Support the implementation of all organisational policies — not only by adhering to them but by actively identifying areas for improvement, sharing feedback, and contributing to policy development.
- Stay up to date with best practice in safeguarding, boundaries, mental health support, and inclusive, trauma-informed practice, and help ensure these are embedded in programme delivery and team culture.
Data Protection, administration and programme coordination
- Oversee the secure collection and storage of data, ensuring full compliance with GDPR.
- Implement and manage CRM systems relevant to programme delivery.
- Ensure the smooth, effective and compliant delivery of all programmes, activities, and events, with a strong focus on quality, coordination, and attention to detail.
- Act as a key contact for programme/project enquiries and coordinate logistics such as booking facilitators, venues, equipment, and refreshments.
- Liaise with participants, facilitators, and volunteers before, during and after programme delivery to ensure a seamless and supportive experience.
- Ensure all relevant paperwork and digital documentation — including EDI monitoring forms, feedback, and volunteer information — is completed, stored securely, and remains compliant with GDPR and organisational standards.
- Manage relationships with external facilitators, including onboarding, contracts, payment processing, and quality assurance.
- Coordinate across departments (e.g. marketing, community engagement, operations) to ensure strong internal communication and the effective promotion and delivery of all programmes.
- Maintain accurate programme records, track progress against plans, and ensure that systems are in place for smooth programme operations.
Equity, Diversity & Inclusion (EDI)
- Ensure all programmes are inclusive and reflect the diversity of the communities we work with.
- Regularly review EDI data and work with the team to remove barriers to participation.
- Identify gaps and opportunities to enhance inclusivity and challenge systemic inequality in programme delivery.
How to apply:
Please submit a CV and cover letter (of no more than 2 pages) through the Charity Job website. We will be reviewing applications as they are submitted. Final date for submission is 02/07/2025
The Policy and Advocacy Manager will play a key role in the Doctors of World UK policy and advocacy team and organisation, driving and shaping UK health policy and delivering programmes to advance the right to health in the UK.
The role works to maximise DOTW’s influence and impact on health policy debates whilst influencing practice in health services to ensure accessible and equitable healthcare for everyone living in the UK.
The role will take a lead on Doctors of the World’s work to build capacity within the UK health system to provide accessible and equitable primary care services for migrants and refugees and be responsible for managing, analysing and reporting on data from our medical programmes in order to support advocacy and research work.
Full time role. Applications for the role on a part time basis are welcomed. Please specify this in your covering letter.
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Just over a year ago, Children Not Numbers was founded in response to the unprecedented crisis facing Palestinian children in Gaza.
Our UK-based medico-legal NGO was established to be a voice for the most vulnerable and innocent victims: children. We chose the name Children Not Numbers to acknowledge that the dead and wounded are not simply statistics.
From the very beginning, our mission has been clear: to provide life-saving medical care, rehabilitation, and long-term support to children affected by war and poverty. Our six core objectives are:
- Immediate short-term medical evacuation
- Medical aid delivery
- Sustainable rehabilitation support
- Advocacy for children’s rights
- Educational programme implementation
- Supporting junior Gazan medics
We are looking for a proactive and enthusiastic Fundraising Assistant to support our growing and ambitious fundraising team. This diverse role is key to helping us raise vital funds through individual giving, community fundraising initiatives, and challenge events. You’ll support the smooth running of our regular giving programme, handle general fundraising administration and ensure excellent supporter care and team efficiency.
WHO ARE WE LOOKING FOR?
To be considered for this role, it is essential that you:
- Have 1+ years' employment within a charity or NGO, ideally within a fundraising team or an international development organisation.
- Reside in the UK and hold right to work status
- Are already set up, or are able to set up, in order to fulfil a contractor role (this is not a PAYE employee position)
You will also be skilled in:
- Managing multiple tasks and deadlines within a fast-paced environment
- Written and verbal communication
- Demonstrating a high attention to detail and accuracy
- Using databases and online platforms (training will be provided)
- Acting as a team player with a positive, can-do attitude
It would be highly desirable if you:
- Bring lived experience of or strong affinity with the cause
- Are familiar with CRM systems, such as Beacon, Salesforce, Donorfy or Raisers Edge)
- Have knowledge of fundraising best practices and donor stewardship
Application is initially by CV only. Cover letters are not required for initial application. Therefore please ensure that the essential/desirable person specification points above are made clear on your CV.
Please do not contact Children Not Numbers directly - recruitment for this role is being managed solely via the CharityJob portal.
Due to a high volume of applications, we are only able to respond to candidates who are shortlisted for interview. If you have not heard from us within 4 weeks of your application, please assume that your application has been unsuccessful. Thank you for your interest in the role and for taking the time to apply.
The client requests no contact from agencies or media sales.
Location: Head Office (Camden)/Hybrid
Salary: £42,978 - £45,630
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Maternity Cover until 25th June 2026)
Closing Date: 25th July 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as Bid Manager at Solace Women's Aid.
We exist to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse, as well as providing services to meet the individual needs of survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives, free from abuse.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Income generation and fundraising at Solace is ambitious, dynamic and rewarding. This role is situated within the Business Development team working alongside our award-winning Communications, Partnerships & Public Affairs team.
This is an important time for Solace and we are seeking consummate professionals to help with an immediate need to secure funding for our existing services and to achieve sustainable growth and partnership working in support of our work to end violence against woman and girls.
Most importantly, the team aims to develop new responses to the changing ways in which women experience violence against them. The team is seeking to generate £2m+ net new income in the year ahead.
About the Role
In this role you will research and develop new business opportunities in line with our funding priorities and manage a portfolio of statutory and grant opportunities and funders. This will involve working with senior managers for bids on their services and conducting both internal and sector research into VAWG, health and social care, advocacy and advice. You will be required to proof read and edit the wider team’s bids, record submissions on the CRM system, and prepare reports for the senior leadership team and funders.
About You
Our ideal candidate will have measurable income generation experience in a bidding environment or writing proposals/funding applications, strong communication, written and oral skills, with experience of proof-reading, and the ability to manage multiple projects, always maintaining an excellent standard of work.
You will be dynamic and driven, able to work confidently both independently and as part of a team. You will have excellent attention to detail, be a team player who thrives under pressure and can work flexibly to deadlines. You will be numerate and confident working on project and service budgets.
We understand that you may not have all the knowledge, experience, and skills mentioned in the Job Profile Document. However, your interpersonal skills, passion to have a positive impact, commitment to our purpose, and ability to learn quickly and collaborate effectively will be equally important.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HOMECARE REGISTERED MANAGER
RECRUITMENT PACK
Hopscotch Homecare takes pride in working to support the vulnerable of south Camden and beyond, with exceptional care in the home. We take the safety of our service seriously, both for our clients and our care workers. Those who draw on our care are centred in our service.
This Registered Manager role will give you the chance to be an integral part of our Homecare Service and be part of the full management team of our charity, Hopscotch Women’s Centre.
Our Homecare service has a dynamic team of Coordinators and Field Care Supervisors who will look to you to be proactive and fully engaged in managing the team, strengthening our organisational provision and making sure the team can be free to focus on their incredible work with the vulnerable of London.
Salary: £34,000 - £38,000
Hours of Work: 35 hours per week
Location: Fully office based, NW1 2PY
Reporting to: Head of Homecare
WHY HOPSCOTCH HOMECARE?
o An opportunity to live out your values
o Working in a trauma informed environment
o A chance to challenge and increase the standards in Adult Social Care
o Working with a diverse and vibrant team
o Team positivity, creativity and problem solving
o A place where all voices are heard
o Daily opportunities to make a meaningful impact on those in need
o Signatories of the Employers Domestic Abuse Covenant – creating a safe working environment for all staff
o Generous annual leave provision, including flexible working around the winter holidays
o Occupational sick leave
o Regular internal and clinical supervision with amazing therapists
o Continuous training
SCOPE OF THE ROLE
o To provide a high-quality homecare service that support the rights of our clients to live the lives they choose in a person-centred way
o Efficiently manage the day to day running of the Homecare charity including:
· Allocate resources and monitor performance to deliver high quality homecare to clients within budget
· Manage all aspects of the staff team and provide sound leadership to ensure staff are clear about their respective duties and responsibilities and have the support they need to carry out their roles safely and happily
RESPONSIBILITIES
o Manage the safety and quality of the service in line with legislative requirements and charity’s policy and procedures
o Undertake training and development to keep up to date with the law, best practice and changes in company policy. Apply this knowledge to day-to-day management and delivery of care
o Understand and monitor health and safety in the workplace and in the field. Act as lead for infection prevention and control
o Maintain full and accurate records and reporting systems in accordance with legal requirements and to ensure the effective running of the service.
o Implement quality management and improvement systems. Effectively manage complaints and incidents. Carry out investigations relating to the quality of the service and use findings to make improvements
o Be prepared to work flexibly to ensure the safe delivery of the service
o Provide a good service to clients:
o Promote the rights of each client and keep their wishes at the centre of their care and support
o Make sure that prior to each service commencing, full initial assessments with the client and/or their chosen representatives, has been completed. This includes what the client needs and would like to achieve from their care and support
o Make sure the team have written an individually tailored care and support plan and have agreement that respects the customer’s wishes and promotes their dignity and privacy
o Agree appropriate risk control measures to reduce identified risks
o Provide the customer, and where appropriate their representatives, with information about the service so that they are clear about what to expect and how they can raise any concerns
o Apply excellent communication skills with clients, their families and representatives, staff and other health and social care professionals to deliver high quality homecare services
o Keep all information about customers and their families secure and confidential
Lead & Manage Staff:
o Manage the effective recruitment, induction and training of the coordinator (s), supervisor (s), care workers and other support staff, ensuring there are sufficient numbers of suitably qualified staff allocated appropriately to meet service needs at all times
o Identify ongoing training needs and ensure staff are up to date with current best practice
o Implement company policy and procedures in relation to managing absence, disciplinary, capability and grievance matters
o Provide information, guidance and ongoing supervision to enable staff to effectively and safely carry out their roles
o Carry out appraisals and monitoring of staff performance
o Ensure all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when care workers are sick or absent.
Promote Hopscotch Homecare Service:
o Attend external meetings and represent the service in a positive manner
o Participate in the growth and development of the service
o This list is not exhaustive and from time to time you may be required to undertake additional duties
o Attend all training provided in line with regulatory requirements
PERSON SPECIFICATION
Personal Attributes - Essential
o Caring and compassionate towards people in need of care and support and care workers
o Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
o Commitment to always respecting the rights of client and to promoting their privacy, dignity and independence throughout their lives
o Exceptional team player
o Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions
o Professional, excellent timekeeper and reliable
Knowledge and understanding - Essential
o Excellent experience in the provision of homecare services, in line with best practice
o Excellent understanding of the principles of high-quality person-centred care and support and non-discriminatory care practice
o Good understanding of the regulatory responsibilities of a Registered Manager and the law and CQC regulations relating to domiciliary care services.
o Must have S/NVQ L5 or equivalent, or be willing to work towards a relevant management qualification
o Understanding of systems to maintain confidentiality in relation to customers, staff and the business
o Knowledge of health and safety matters in relation to homecare services and risk management
o Knowledge of how to recognise abuse and safeguarding procedures
Experience and skills
oMinimum of two years’ experience of managing a team
- Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals
o Ability to support customers with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy
o Experience of care services, risk assessment and person-centred care and support
o Ability to plan and organise workloads effectively
o Good administrative skills and computer literacy
o Experience of managing and developing an effective staff team including recruitment, training, supporting and supervising staff
o Ability to maintain clear written and electronic records and to follow statutory reporting procedures
o Experience of financial management desirable
o Ability to implement policies, procedures and instructions
Additional requirements
o Willingness to work flexibly and to keep knowledge and skills up to date
o To work closely with the Head of Homecare, attending very regular reflective supervision sessions and annual appraisals
o Attain an enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure
o Right to work in the UK
We would love to hear from you!
Good luck!
Please take time to study our website, Recruitment Pack and the JD before sending us a cover letter. Thanks!
Empowering independence with compassionate Homecare for confident living



The client requests no contact from agencies or media sales.
Are you looking for an exciting new opportunity in Mass Participation Events and have a real passion in making a difference? Eden Brown Charities is delighted to be working in partnership with an incredible leading UK Charity to find them a Challenge Events Manager to deliver a portfolio of events through effective acquisition campaigns and exceptional supporter experiences.
About the role
As Challenge Events Manager (DIY) you will lead a dynamic team and work closely with the Head of Mass Participation to support your team to develop and deliver multi-channel marketing plans as well as developing effective stewardship plans. You will work closely with the Challenge Events Manager to ensure that opportunities are maximised as well as proactively research and identify opportunities to grow the portfolio, monitoring the market and sector trends.
About You
To be successful in this role you must have;
*Experience of successfully delivering DIY and open challenge events programmes including recruitment of participants, development of supporter journeys and stewardship communications to meet projected income
*Experience leading projects and guiding and directing other team members to deliver against objectives
*Understanding of effective marketing channels and techniques for driving participation in DIY and open challenge events via digital channels
*Experience of line managing a team
Please note that this is a Hybrid role with a minimum of 2 days in the office in Central London. Please call Laura Iliff on 07442607841 for more information on this incredible role. Please note that interviews will be week commencing 7th July.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
We are looking for an Individual Giving Officer with experience and knowledge of fundraising, direct marketing and project management.
Position: CE375 Individual Giving Officer
Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: £34,470 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Hours: 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 27 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 5 or 6 August 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
You’ll be part of an ambitious and highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme. Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products.
You’ll be:
- Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.
- Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help us grow income and supporter engagement. (Working collaboratively with Digital and Social Teams, as well as external media agencies). Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.
- Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data an managing campaign costs.
- Responsible for maintaining and reporting accurate campaign results and reviews.
- Always looking out for new opportunities, using sprint pipeline methodology (testing, solving, learning from experiments) before scaling.
- Ensuring campaigns and gaming activities are fully compliant at all times… a knowledge of Gambling Commission rules would be a bonus.
About You
We’re looking for an individual who:
- Has great experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team. This role has a specific focus around supporter acquisition which includes face to face, paid digital, direct mail, telemarketing and eMarketing.
- Is fantastic at organising and prioritising a busy workload and knowledgeable of project management.
- Loves attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!
- In fact loves data and insight and enjoy applying insight to our campaigns
- Is a great all-round communicator, with both internal and external audiences
- And of course, we need you to be a resident of the UK and have the right to work in the UK.
This is a home-based role with occasional travel required.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Individual Giving Officer, Fundraiser, Fundraising, Individual Giving, Individual Giving Fundraiser, Direct Marketing Officer, Marketing Officer, Communications Officer, Direct marketing, Project Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join The Not Forgotten – Office Administrator Role
The Not Forgotten transforms the lives of injured, ill and isolated veterans and serving personnel and their families by bringing people together, restoring confidence, and fostering camaraderie and support.
Our values of empathy, excellence, comradeship and teamwork run through everything we do. We provide a caring and genuinely personal service, our small team getting to know our beneficiaries personally, developing real relationships and listening to their needs and worries and sharing the ups and downs of their lives. We work with every individual to help them with their own route to recovery and know that many need to attend multiple events on that journey.
We collaborate closely with other military charities and organisations, aiming to be the trusted partner of choice in providing entertainment and recreation opportunities for veterans and injured serving personnel. We strive to be at the forefront of the military charity sector remaining current and relevant whilst retaining the character that makes us special.
We’re not just looking for admin experience—we’re looking for someone who cares. For 105 years, The Not Forgotten has been supporting veterans and service personnel suffering from injury and illness by providing social, respite and challenge opportunities and a unique series of prestige Royal events. Join The Not Forgotten as our Office Administrator.
Key Details
Position: Office Administrator
Responsible to: Head of Business Operations and Finance
Location: An office in Victoria, London.
Hours: Flexible working – 35 hours per week. Flexible working with the expectation to attend routine business rhythm in the London office in person at least three days a week.
Salary: £25,000–£27,000 per annum
Annual leave and benefits:
- 20 days annual leave (not including bank holidays)
- Christmas period leave
- Company pension scheme with matched contributions of 5% after 6 months
- 24/7 Employee Assistance Programme
- Career professional development support
How to apply: Click the Charity Job Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.
First-round interviews will take place in the week commencing 4 August 2025; final interviews are due to take place in the week commencing 21 August 2025.
Closing date: 30 July 2025.
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.”
Key Responsibilities
· Keep our office running smoothly with top-notch organisation and attention to detail;
· Support the planning and delivery of events that bring veterans together;
· Be a warm, welcoming point of contact for beneficiaries, supporters, and partners;
· Help us deliver on our mission to reduce loneliness and isolation with heart, humour, and professionalism;
· Assisting the Head of Business Ops & Fin in the daily logistical running and administration of the Charity;
· Handle incoming calls from existing and potential beneficiaries, benefactors, or supporters, providing information on TNF events availability and assisting with registering;
· Manage calendars, appointments, and team meetings;
· Manage internal databases, email and mailing lists to beneficiaries, benefactors, or supporters.
· Ensure the database is kept accurate and up to date by recording changes including mailing preferences, address details and other relevant information;
· Manipulate and exploit the CRM data to inform improvement activities;
· Maintain efficient GDPR CRM compliant records and
· Represent TNF at a variety of events, including Royal and prestige events.
This job is for you if you are….
· Proactive, an adaptable team player with strong admin and communication skills;
· Someone who thrives in a varied role and takes pride in making a difference;
· Good with organisational and time-management abilities with the ability to work independently;
· Adaptable and have a flexible approach to work and varying tasks; and
· Genuinely interested in supporting the Armed Forces and Merchant Navy community.
Ready to make a difference?
If you’re ready to bring your skills to a role that truly matters, we’d love to hear from you. Apply today and help us support those who served.
To deliver high-quality, safe recreational and entertainment activities to meet the needs of our beneficiaries, and to provide a caring a


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be working exclusively with a well-known charity, who are seeking a Direct Marketing and Legacy Manager. This exciting opportunity begins in September on a 12-week contract, making it ideal for someone finishing a contract in August or looking to start a new role after the summer break. There is also the potential for this position to become permanent following the initial contract period.
This role is crucial in supporting the strategic direction and operational plans for individual giving programmes, including appeals, regular giving, and legacies, with the aim of maximising net income from both new and existing streams. The Direct Marketing and Legacy Manager will play a key part in reigniting the legacy programme and growing overall Individual Giving income to ensure long-term support for their service users.
Key responsibilities:
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Work with the Head of department to plan and oversee retention and acquisition campaigns, ensuring they meet income and expenditure targets.
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Create KPIs and income targets, measuring and reporting on progress against the Individual Giving and Legacy strategy, making data-driven decisions.
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Further the Digital Strategy, optimising digital response as a primary opportunity.
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Develop and implement a multi-year legacy strategy to build a strong legacy pipeline, consistently meeting or exceeding annual income targets.
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Develop and manage new Retention and Acquisition initiatives.
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Manage existing activities, review, evaluate, and report on them in a timely manner to optimise and expand income goals.
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Ensure close working across the organisation to demonstrate impact and build collaborative funding approaches.
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Maintain up-to-date knowledge on sector and market trends and the legal environment impacting legacy fundraising.
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Create a legacy stewardship plan and manage the portfolio of legacy supporters and prospects.
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Create clear supporter journeys for new and existing supporters, legacy donors, and prospects.
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Write and coordinate the delivery of persuasive legacy marketing, cultivation, and stewardship materials.
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Maintain meticulous records on the CRM and work closely with the Legacy Administrator to ensure income is properly received, recorded, and reported.
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Build excellent working relationships with colleagues across the organisation and key partners.
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Work with other members of the team to create a long-term strategy to improve joint communications.
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Work with the communication team to build a bank of personal stories for compelling appeals.
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Manage expenditure and work with the Head of department on budget management and pipeline reporting.
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Contribute to a supportive, high-performing, and collaborative working culture.
Person Specifications:
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Excellent organisation, time management, and multi-tasking skills.
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Excellent communication (oral and written) and interpersonal skills, with a passion for delighting supporters.
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Knowledge of fundraising laws and regulations in relation to data protection and compliance.
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Extensive knowledge of the Institute of Fundraising Code of Practice.
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Experience of managing direct marketing campaigns in a charity environment and direct experience of overseeing a legacy strategy to build or re-invigorate a legacy pipeline.
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Experience of managing external agencies and suppliers.
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Experience of detailed analysis and evaluation of activities.
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Experience of developing digital communications.
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Strong experience of legacy fundraising with a proven track record of meeting or exceeding six or seven-figure annual legacy income targets.
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An outstanding track record and aptitude for creating meaningful connections with high-value prospects and partners.
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Experience planning and executing annual stewardship activities and events.
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Extensive experience working with non-fundraising colleagues to strengthen fundraising activity.
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Management or mentorship of staff and/or volunteers.
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Previous budget and KPI management experience, including preparation of annual fundraising strategies, plans, and reports.
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A proactive, self-starter who is comfortable working alone but can also be a team player.
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Ability to take a hands-on approach in a rapidly changing environment, adapting as necessary.
What’s on Offer:
- £181.74 daily rate + £27.26 daily holiday pay (£209.00 total PAYE)
- Hybrid working, one a day per week in central London
- Full-time opportunity or 0.8 considered
- 12 week contract
- 15th September start date
How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.
Our client has chosen to partner with us exclusively on this recruitment, so any speculative CVs received directly will be forwarded to us.
The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.
Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Battersea has an exciting new strategy and the care of our cats and dogs is at the heart of this. Over the next few years, we aim to continuously improve how we can help more cats and dogs through our centres, extend our support more widely to those that need help, and improve our customer experience.
We have recently introduced a new CRM system for the animal journey and now want to introduce changes that will improve how our teams work together better across animal care and how we can make best use of the tools and system we now have.
This leadership role will play a critical part in leading the strategic change programme for animal care, by planning, co-ordinating and monitoring all the change projects as one overall plan needed to drive the continued transformation of our animal care and teams. They will also oversee the regular planning and monitoring of Operational business plans to ensure they are on track and in synchrony with the change plans.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 3rd August 2025
Interview date(s): 13th August 2025 and 14th August 2025
All applications must be submitted before the closing date advertised.
We reserve the right to close the vacancy early if a high volume of applications is received.
For more information, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.