Head of communications jobs
Title:Policy and Advocacy Manager
Salary:From £40,000 per annum
Contract:Permanent
Hours:37.5 per week (Monday to Friday)
Holiday:25 days per year plus bank holidays
Location:Home based with travel within / to London and across the UK
Probationary Period:3 months
Reports to:Head of Legal and Policy
Benefits:An additional 3 days holiday between Christmas and New Year, Flexitime policy, 5% pension contribution
Start date:As soon as possible / flexible
We are River Action
We are a small and agile campaigning organisation on a mission to rescue Britain's rivers from a toxic cocktail of agricultural, sewage and industrial pollution. We support community action, galvanise and mobilise public opinion, influence government policy, and call out destructive industrial practices to incentivise changes that end pollution.
We are building a talented team of positive disrupters and community mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of community and wildlife.
Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for
We are seeking a dynamic and self-motivated individual who shares our passion for protecting rivers to join our team to drive forward our policy and advocacy work. This role requires a strategic thinker with strong policy insights capable of blending analytical problem-solving with intelligent advocacy to drive meaningful change. This role requires someone to have excellent writing skills and the ability to draft complex policy documents as well as top line arguments for wider communication. .
The ideal person will bring a combination of expertise, energy and ideas to amplify our impact, holding decision-makers and polluters accountable with a professional and diplomatic approach. They will engage with influential people across the sector, government, industry and media.
If you thrive in fast-paced environments and want to be at the forefront of environmental policy and advocacy across multiple campaigns, we’d love to hear from you.
What you’ll be doing
As our Policy and Advocacy Manager, you will play a leading role in shaping and advancing River Action’s political and policy influence, working closely with the Head of Legal and Policy, Chief Executive and wider team to develop and execute an impactful policy and advocacy strategy.
River Action is the Co-Secretariat for the APPG on Water Pollution, offering our Policy and Advocacy Manager a unique opportunity to shape the policy direction for River Action and also to influence policy development across Parliament.
You will also work closely with our public affairs agency who manage our daily Westminster activities.
You will:
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Lead River Action’s policy and advocacy work on agricultural, sewage and industrial water pollution, with a focus on regulation, funding and legal frameworks.
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Collaborate with River Action’s team and external partners to ensure our collective work is underpinned by robust and forward-thinking policy analysis and evidence.
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Develop policy analysis to support campaign, communications and policy strategies, based on a strong evidence base and a sound understanding of the relevant legal and policy frameworks.
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Translate complex policy and evidence into concise documents with clear messages and compelling campaigns to engage political and policy stakeholders.
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Monitor and analyse political and policy developments, interpreting their implications and opportunities for River Action and its supporters.
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Generate analysis to enable participation in public consultation processes, including drafting high-quality and persuasive consultation responses and briefings for Westminster and Whitehall audiences.
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Increase our political influence with exciting policy interventions, ensuring River Action’s voice is heard at the highest levels of decision-making.
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Build and maintain relationships with key policymakers, civil servants, industry experts and partner organisations.
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Support grassroots community groups and third-sector partners in engaging with their local representatives for effective advocacy.
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Organise and attend key political meetings and events, including the Water Pollution APPG, stakeholder roundtables and parliamentary events.
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Manage strategic policy partnerships, including our relationship with Wildlife and Countryside Link and other third-sector organisations.
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Ensure River Action’s policy and advocacy efforts align with our creative campaigns, by making sure colleagues and spokespeople are well-briefed and communications content is well-informed to maximise reach and impact.
You will also:
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Actively engage in professional development and training.
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Adhere to health and safety policies while working in different locations.
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Maintain confidentiality in all areas of work at River Action.
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Demonstrate a strong commitment to an inclusive, equal and diverse workplace.
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Work collaboratively with colleagues across River Action to collectively deliver our mission while being true to our values.
UK travel will be required. Training and operational activities may require overnight stays away from home, in which case costs will be covered and standard River Action procedures will apply.
What you’ll bring
The position will suit a self-motivated, strategic and determined person. You will be an excellent communicator, with exceptional writing skills and comfortable representing River Action and engaging with diverse stakeholders. You will have a passion to protect and restore our waterways and to hold decision-makers and polluters to account.
Essential knowledge, skills and experience:
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Experience in a similar policy and advocacy role, ideally within the environmental sector.
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Policy and/or legislative experience, with a good understanding of the workings of the UK government and Parliamentary procedure.
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A good understanding of the UK water industry, the key UK water-related policies and the issues that are impacting our rivers, land and wildlife.
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Excellent communication and writing skills with close attention to detail and the ability to produce concise and persuasive briefings, reports and consultation responses.
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Strong interpersonal skills and a collaborative approach to working creatively and at a fast pace with colleagues, stakeholders and partners.
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Excellent organisational skills, including the ability to proactively plan and prioritise work and to report your progress and impact.
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Ability to work flexible hours and travel as necessary.
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A good and supportive team player with a willingness to muck in as and when required.
Why join us?
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Be part of a mission-driven organisation working to restore and protect the UK’s rivers.
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Work at the heart of political and environmental change, influencing decision-makers at the highest levels.
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Work in an agile, supportive and happy work environment where your ideas and expertise will have real impact.
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Opportunities for professional development and growth within the organisation.
Diversity and inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we’d still love to hear from you. You may be just the right person for this role.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Policy and Advocacy Manager’:
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your CV (2 pages),
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a cover letter (2 pages) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and
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a written submission (2 pages) as described below.
Only applications including all three documents will be accepted. Please provide your documents in pdf format.
Written submission
Please prepare a 2 page policy briefing for MPs on a current issue affecting the health of UK rivers. Your briefing should be written in a clear, persuasive style suitable for a Parliamentary and government audience and:
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Identify a water-related issue (e.g. agricultural pollution, sewage discharges or water management).
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Provide a concise analysis of the impact on rivers and biodiversity.
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Summarise relevant UK Government policies and legislation.
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Propose two or three practical policy recommendations for decision-makers.
Application process
Applications will be reviewed on a rolling basis until 23:59 on Monday 15 September 2025.
Should your application be selected during sift, the next stage will involve an initial 15-minute interview. You may then be invited to attend a second interview with a panel.
Initial interviews will be held on 17 and 18 September 2025 and panel interviews will be held in w/c 22 September 2025, all via video conference. For panel interviews, some questions will be provided in advance for equity and to give you the opportunity to demonstrate your knowledge, skills and experience most effectively.
Please indicate in your covering letter or in a covering email your availability for interviews.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Pets and people at the heart of what we do.
Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.
We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.
If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.
As a People Services Team Leader, you will:
- Guide and inspire our People Services team, making sure our colleagues and volunteers receive the very best support throughout their journey with PDSA.
- From recruitment through to retirement, and every step in between, you’ll lead a small but mighty team of administrators who deliver first-class HR support and advice.
- Lead, coach and develop your team, helping them grow in confidence and skills.
- Be the go-to person for queries that need an extra helping hand.
- Keep us on track to meet our service commitments, while spotting ways we can do things even better.
- Support key projects and people activities, such as our annual salary review.
- Build trusted relationships across the organisation, living our values every day.
We’re seeking someone with:
- Knowledge of HR policies and processes, with some experience in employee relations.
- Experience in HR administration and team leadership.
- Confidence juggling priorities in a busy environment.
- A natural ability to coach and support others.
- Strong communication skills and a genuine focus on customer care.
- An eye for detail and great organisational skills.
At PDSA, we care for both pets and people. As part of our team, you will enjoy a supportive, flexible working environment, along with a range of great benefits designed to make you feel valued:
- 25 days holiday (excluding Bank Holidays) rising to 30 days with length of service. Also the option to buy or sell up to 5 additional days per year,.
- Special days off – including a paid Volunteering Day, a Celebration Day for something meaningful to you, and a dedicated Wellbeing Day to focus on yourself
- Generous pension schemes, starting at 5% contributions and increasing up to 10%.
- Life Assurance policy (4x annual salary) to give you peace of mind.
- Employee Assistance Program and Online Wellbeing Centre available 24/7 for confidential support.
- Retail and Holiday Discounts via our fetch platform, giving you access to a wide range of deals.
- Learning and development opportunities – helping you grow your skills and career with us
PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.
If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.
We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.
To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.
The closing date for this vacancy may be brought forward should we receive sufficient candidates.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Job title: Internally this role will be known as RPL Integrated Neighbourhood Team Lead
Location: The role is primarily based at the Crisis Brent Skylight in Harlesden ( 1-2 Bank Buildings, High St, NW10 4LT), some local travel may be required.
Contract: 12-month fixed term contract
About the role
This is an exciting new role in Crisis to lead on the practical development of Brent Council’s neighbourhood working approach in Harlesden and feed into Crisis’s new strategy, building on our experience of place-based work in Brent, developing new approaches to preventing homelessness and income insecurity and leading on local system.
The postholder will be line managed by Crisis Brent Skylight Director and is supported by Brent Council’s Head of Place Leadership.
You will:
- Implement a new, place-based vision for neighbourhood working which shifts away from traditional, transactional approaches towards more sustained, relational working with residents at risk of homelessness or living with income insecurity.
- Coordinate and support a co-located and co-working integrated neighbourhood team, consisting of statutory, health and voluntary sector partners, as well as community groups and residents to meet locally agreed strategic objectives, by providing a whole system, joined up experience for individuals, which is preventative, proactive, person-centred and relational.
- Build and maintain strong relationships with a range of stakeholders fostering a learning culture which is adaptable, collaborative and flexible.
- Develop local systems to support Brent Council’s radical place making approach by setting up new services and cross service teams, including contribution to the development of an operating and outcomes measurement approach.
- Utilise learning from the RPL lead approach, the integrated neighbourhood team and casework delivered on upstream prevention to feed into Crisis strategy and place-based approaches.
- Support and influencing place-based and data-led change
About you
- You can demonstrate experience of developing and/or leading on system change, through partnership and collaboration and an ability to bring together individuals and organisations with potentially competing priorities and agendas to enable them to coalesce and achieve positive progress around shared objectives.
- The successful candidate can create, tailor and implement effective procedures and new ways of working that lead to achieving outcomes and objectives, by initiating and leading change.
- You have the ability to set up, manage and support a multi-agency and multi-disciplinary partnership by creating and supporting a learning culture that explores, tests, fails and adopts sensitively and collaboratively, maintaining strong and positive working relationships.
- You can demonstrate excellent self-management and organisational skills, with experience of project management, monitoring progress and achieving outcomes and/or deadlines during complex and inter-related operations.
- Experience or understanding of housing/ homelessness, adult social care, health, criminal justice, or other relevant sectors, with an ability to work across boundaries is essential and you will have an understanding of involving vulnerable and excluded people in improving systems.
- You have excellent communication skills and influencing skills to understand and harness the value of different competencies, progressional backgrounds, skills and experiences within the integrated neighbourhood team and other audiences.
- The successful candidate has experience of using data and insight to drive decision making, ability to interpret and analyse complex issues, clearly communicating key concepts.
- You will demonstrate commitment to Crisis’ purpose and values, alongside Brent Council’s values .
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 10 September 2025 at 23:59
Interview date and location: Thursday 18 September 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
We would strongly encourage you to visit Crisis Skylight Brent prior to applying. We are holding an open evening on Tuesday 2 September from 17.00 – 18.00 hrs and 18.00 to 19.00 hrs at Crisis Skylight Brent, 1-2 Bank Buildings, High St, London, Harlesden, NW10 4LT to meet with the Skylight Director and some of the team. To RSVP and let us know you’ll be attending please email us.
If you’re unable to make the open evening but would like to have an informal conversation about the role, please email us and we will arrange a call.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Job title: Senior Supporter Engagement Officer
Responsible to: Fundraising Operations Manager
Salary: £30,900 FTE pro rata (£20,085 actual)
Hours of work: Part time (0.65FTE/22.75 hours per week). Exact days/times to be agreed upon appointment. We consider flexible working requests
Annual leave: 30 days with 8 additional Bank Holidays pro rata
Location: Remote - location is flexible with option to be home based anywhere in the UK. Hybrid/office based also available (head office is in Bristol)
Closing date: 15th September - midday
About Action for ME
Action for ME is the only charity in the UK providing support, including healthcare, to people of all ages affected by ME. The charity was founded by Sue Finlay in 1987 and since then has been taking holistic approach so we can make an impact on multiple fronts - from amplifying the voices of people affected by ME in Government and leading on breakthrough research, to providing "lifeline" support and unique healthcare services on a daily basis.
Myalgic Encephalomyelitis (ME), sometimes referred to and diagnosed as Chronic Fatigue Syndrome (CFS), is a chronic, fluctuating disease, causing symptoms such as post-exertional malaise (PEM), sleep problems, problems with thinking and memory (brain fog), pain and crushing fatigue. There are an estimated 1.3 million people living with ME or ME-like symptoms, including PEM, in the UK alone.
Even in its so-called mildest form, ME can have a significant impact on an individual’s life, and not just on their health. A lack of understanding and awareness about ME means patients can experience disbelief, and even discrimination, from friends, family, health and social care professionals, employers and teachers.
For the first time there is an increased awareness of post viral illness because of the Covid -19 pandemic. After decades of neglect this offers Action for ME an opportunity to accelerate our work for people with ME in a way we have never been able to do before. The intent of everything we do is to pursue positive impact for the lives, rights, and futures of people affected by ME.
Job purpose
This role will deliver an exceptional supporter experience to our donors, building and maintaining strong relationships with our supporters. Working closely with other members of the fundraising and communications teams, you will deliver our supporter journey, maintain regular communication with donors and be an integral part of our fundraising campaigns and appeals.
Key duties
- Work with the Fundraising Operations Manager to deliver our supporter journey, engaging current and prospective donors with our work and giving them an excellent experience of supporting Action for ME.
- Be responsible for creating the methods that ensure each supporter relationship is maximised, increasing retention rates for a growing supporter base. As such you will be required to engage with supporters so that they feel valued, and relationships can be developed further for the benefit of the charity.
- Lead on thanking donors, including making phone calls to donors as part of stewardship.
- Work closely with the Fundraising Operations Manager and the team to support the growth of income streams, including but not limited to, individual giving, Gift Aid, legacies, trading, community fundraising and membership.
- Work with the communications team on the delivery of digital communications, including social media and e-communications for a diverse range of audiences.
- Play a key role in fundraising appeals and campaigns including our yearly Big Give Christmas Challenge, Summer Appeal, Thanking Campaign and any other fundraising initiative or project as directed by the Fundraising Operations Manager or Director of Fundraising.
- Ensure excellent supporter care and maintenance of accurate database records.
- Create inspiring donor communications, including stories and impact from our wider work (support & healthcare services, research and policy work)
- Work closely with the Philanthropy Manager to identify potential major donors.
- Develop innovative and creative ways of widening our supporter base and increasing donations.
Other duties
- To attend and contribute constructively to team meetings and other meetings as required.
- Supervise fundraising volunteers as required.
- Occasional attendance at fundraising events.
- To positively promote the work and activities of Action for ME at all times.
- To contribute to the team’s overall strategy, ongoing workplan and annual planning.
- To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising or the Chief Executive.
- Act as an advocate for the Charity and its work.
Person specification
Experience and knowledge
- Minimum 2 years previous fundraising experience
- Demonstrable skills in stewarding supporters and donors.
- Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
- Experience of using a CRM database, preferably Raiser’s Edge
- Proven experience of effective donor stewardship approaches
Skills and Behaviours
- Excellent written and verbal communication skills including creating engaging donor communications
- Ability to work methodically, managing and prioritising a varied workload.
- Ability to use own initiative, work independently and to work well in a remote team.
- An understanding of data protection including UK GDPR related to fundraising
- An understanding of ME, the impact on people affected by it and associated current political, health, policy and social issues (desirable).
Attitudes and values
- Enthusiasm
- Integrity
- Resilient
Key competencies
- Effective communicator
- Results driven
- Attention to detail
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Location: Central London, London Bridge Hybrid (Min of 1 day per week in our Central London Office)
Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. With a new global strategy and ambitious plans for growth, the Service Desk Manager is a key player in supporting our teams to achieve these goals.
The Role
We are looking for an enthusiastic Service Desk Manager to lead our Global Service Desk Team until September 2026, covering a period of extended leave.
The ideal candidate will be confident in collaborating with users at all levels and be committed to quality and continuous improvement. We are looking for a team player who can continue to deliver energy, pace and structure to our IT service offering.
This role is a great opportunity for a high-performing team leader or supervisor who is keen to obtain some service desk management experience.
Criteria
Reporting to the Head of Technology, you’ll be someone with:
- ITIL v4 Foundation, plus demonstrable experience of service management in an ITIL-based service management system
- Strong team management skills
- Strong communication skills, with ability to work with both technical and non-technical teams to embed best-practice
- Broad experience of ITIL-aligned service management platforms
- A strong continuous improvement ethic
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under twenty-five as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
For a full Job Description please see our website via the Apply button.
Closing date: Sunday 7th September 2025 (this role may close early depending on response)
Coeliac UK currently has an exciting opportunity for a Individual Giving Coordinator, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. This is a full-time, permanent position. In return, you will receive a competitive salary of £28,305 per annum.
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
The Individual Giving Coordinator role:
Coeliac UK is looking for a passionate and organised Individual Giving Coordinator to support our Fundraising team to raise funds to support the charity’s work. The Individual Giving Coordinator will focus on growing our individual giving programme, ensuring a positive experience for existing donors, and attracting new supporters. Working closely with the Individual Giving Manager, this role will support managing projects and work closely with data to deliver an outstanding supporter experience.
The fundraising team at Coeliac UK plays a crucial role in raising funds to support the charity’s work. The focus will be on growing our individual giving programme, ensuring a positive experience for existing donors and attracting new supporters. Working closely with the Individual Giving Manager, you will support the delivery of newsletters, appeals and our raffles and weekly lottery. Responsible for increasing the number of regular donors, maintaining and upgrading relationships with existing supporters, and contributing to Coeliac UK’s overall fundraising goals.
Key responsibilities of the Individual Giving Coordinator:
- Coordinate the regular giving programme, ensuring smooth processes for donor sign-ups, payments, and communications
- Develop and deliver plans to increase the number of regular donors and meet fundraising goals
- Track and review programme performance, identifying opportunities for improvement and growth
- Support the Individual giving manager to plan and execute fundraising campaigns to attract new regular givers and engage current supporters, including newsletters, appeals, raffle and lottery communications.
Knowledge, Skills, and Experience required for the Individual Giving Coordinator:
We’re looking for a positive and confident person with excellent organisation and communication skills. The ideal candidate will have:
- Strong knowledge and passion for building excellent supporter and customer relationships
- Knowledge and experience of working with a Customer Relationship Management (CRM) System
- Understanding of regular giving and fundraising practices
Closing Date: 17th August 2025
If you would like to be considered as our Individual Giving Coordinator, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!
Role description:
We are seeking a technically excellent management accountant to play a central role in the finance team at this young and vibrant charity, preparing monthly management information to aid business decisions, and undertaking project work as requested.
Main Responsibilities:
Management Accounts preparation
- Account for accrued income and expenditure, including:
- Accrued legacy income
- Accrued trust income
- Other accrued income
- Accrued grant expenditure
- Normal accruals and prepayments
- Reconcile all control accounts regularly
- Prepare and post journals as required
- Prepare monthly management accounts, including restricted and unrestricted reserves
Record keeping
- Contribute to the proper maintenance of book keeping records where necessary, to comply with statutory, financial and GDPR regulations
- Assist in gathering documentation for audit, ensuring necessary information is organised and available
- Assist in year-end statutory accounts preparation
- Ensure that all relevant finance processes and systems are adhered to
Other
- Liaise with fundraising team to assist in reconciliation of finance software to fundraising CRM software
- Produce ad-hoc reports as required
- Complete government and other surveys as required
- Represent the Charity in all dealings with internal and external stakeholders in a professional and efficient manner.
- Champion our code of behaviour and act as a role model, ensuring that our safeguarding and other key policies and procedures are adhered to at all times so as to protect the people we work with and our reputation.
- Perform other duties as reasonably required in line with the nature of the role.
Person Specification:
Knowledge and experience
- Qualified or part-qualified ACA, ACCA or CIMA
- Experience of management accounts preparation
- Experience of working with accounting software
- Experience of reconciliations
- Demonstrable experience of accounting in a charitable organisation would be useful but not essential.
Skills, abilities, and behaviours
- A drive for accuracy
- Excellent problem solving skills
- Excellent communication skills – liaison with other charity staff will be essential
- Excellent technical accounting skills
- A drive for adherence to processes
- Considerable IT skills, including database work and Excel
- Good written communication skills
- Commitment to team-working and respect and consideration for the skills of others
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
About Esteem
At Esteem, we create space for young adults to thrive. We offer social, wellbeing, volunteering, and mentoring opportunities to young adults aged between 14-26, from our base in Shoreham-By-Sea. We aim to involve young adults as partners in everything we do, this provides a platform for them to develop confidence, build life skills, and improve their wellbeing. They, in turn, make our organisation, and society, a better place.
Background to the Role
This is an exciting new opportunity to join a local youth charity at a key moment of growth. As Fundraising Partnerships Manager, you’ll play a vital role in building long-term, mutually beneficial relationships with corporate partners, high net worth individuals, funders, and key stakeholders. You’ll help shape and deliver strategic partnerships that bring in funding that support our mission, and young people across our community.
Working closely with the Head of Fundraising, you’ll lead on developing and stewarding partnerships, especially within the local business community, and explore new ways organisations can invest in young people’s futures through Esteem’s programmes and projects.
Job Description
We’re looking for a passionate and relationship driven Fundraising Partnerships Manager with previous experience working in the charity sector or income generation, to join our team at Esteem. This is a fantastic opportunity for someone who thrives on connecting with people, building meaningful partnerships, and creating long-lasting impact. In this role, you’ll play a key part in shaping how local businesses and organisations invest in young people’s futures through sponsorship, collaboration, and shared purpose. If you’re someone who believes in community, has a talent for partnership development, and wants to see young people thrive, we’d love to hear from you.
Key Responsibilities
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Develop and grow corporate and strategic partnerships that support Esteem’s financial sustainability and deepen our local impact.
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Identify opportunities for shared value between Esteem and potential partners, including sponsorships, employee engagement, skills-sharing, and diverse income revenue streams.
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Work closely with Head of Fundraising and internal teams (including Fundraising, Marketing, and Youth Participation) to create partnership offers and deliverables.
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Lead on high-quality relationship management, ensuring excellent stewardship and communications with all partners.
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Collaborate on developing impact reports and tailored communications that show the difference our partners help us make.
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Organise and support events that engage current and prospective partners.
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Contribute to income generation from trusts, foundations, and other funding opportunities as needed.
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Work alongside young adults to include their voice and presence in fundraising and partnership initiatives.
Person Specification
Experience
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Building and managing partnerships in a fundraising, business development or sales setting
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Developing and delivering stewardship strategies and communications
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Working collaboratively across teams and with external stakeholders
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Writing compelling proposals and presenting to potential funders or partners
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Using CRM or fundraising databases (e.g. Donorfy)
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Working with or within the charity sector (desirable)
Skills, Abilities and Knowledge
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Excellent relationship-building and communication skills (written and verbal)
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A confident, positive, creative, and proactive approach to partnership development
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Strong organisational skills and ability to manage multiple relationships and deadlines
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Clear understanding of corporate CSR, ESG, fundraising trends and opportunities
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Ability to collaborate with young adults and colleagues across departments
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Working knowledge of Google Drive and MS Office, in particular Excel
Personal Attributes
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Collaborative and people-focused, enjoys building relationships and working with others to achieve shared goals
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Proactive and self-motivated, takes initiative, spots opportunities, and sees projects through to completion
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Warm and engaging communicator, able to connect with people from all backgrounds with empathy and authenticity
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Adaptable and flexible. Thrives in a fast-paced environment and responds positively to change and new ideas
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Values-driven and shares Esteem’s commitment to young people, inclusion, and wellbeing
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Creative and solutions-oriented, brings fresh thinking to challenges and looks for new ways to grow support and impact
To apply
Please visit our jobs board to download our recruitment pack and application form.
We will only shortlist applicants that have applied directly to our HR Department providing a completed application form.
Please let us know if you would prefer to submit your application in another way, such as a video presentation.
Sadly, without a completed application form we will not be able to consider your application.
Appointment to this role is subject to satisfactory vetting and barring checks.
What we offer
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Staff Well-being: Esteem runs quarterly Well-being weeks throughout the year where we pause, reflect on what’s working and what's not, and create space for connection and team building with staff and young adults
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Excellent Development and Growth Opportunities: Esteem’s employees are encouraged to consider opportunities to develop new skills or progress, including applying for new roles in the organisation, participating in external training courses, and getting involved in different projects happening within the organisation.
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A Diverse and Inclusive Workplace: Equality, diversity and inclusion are central to Esteem’s values and how we work. We are proud of our commitment to diversity and inclusion and support young people and staff from different backgrounds so they can be their best selves. Our networks include All Sorts (LGBTQIA+), Adur Refugees and Possibility People.
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Flexible Working and Other Benefits: We are committed to maintaining your work/life balance. We offer 35 days (FTE) of annual leave inclusive of bank holidays. This entitlement will be pro-rata for this role. We operate flexi-working. Esteem office hours are 10am-6pm, Monday to Friday, though we take a flexible approach to work and working patterns; we also ask the same of our staff, requiring the ability to work effectively and respond appropriately in challenging circumstances. Esteem has a close-down period over Christmas and New Year.
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Cash-back Health Plan: On appointment, you will become a member of Health Shield, a cash-back health plan giving you money back on everyday healthcare costs, such as dental, optical and physiotherapy. This is from day one of you joining Esteem.
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Employee Assistance Programme: You will also have access from day one to our Employee Assistance Programme (EAP) Breeze, a 24/7 support line via phone or web portal giving you access to GPs, counsellors, physios, mental health support and money-saving perks.
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Pension: If you are eligible, you will be auto-enrolled into our pension scheme currently in place for Esteem, in accordance with Esteem’s pension auto-enrolment obligations. The pension scheme that is currently in place for Esteem employees is “NEST Pensions”.
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Local Staff Discounts: You will also receive staff discounts to local businesses as part of our well-being offer.
Esteem is committed to supporting you in your role, including regular supervision, reflective practice groups (role specific), quarterly staff wellbeing week, regular pay reviews, employee support plan, staff socials and regular training.
Commencement of this role is subject to receiving satisfactory references and Disclosure and Barring Service (DBS) check, and confirmation of your right to work in the UK.
Esteem welcomes applications from all sections of the community. We value diversity and promote inclusion through our activities, as well as in our policies and working practices. Our culture and values reinforce this. We seek to create an inspiring and inclusive workplace where all feel valued and able to contribute to the organisation.
If you have the skills, knowledge and drive that we are looking for, and are passionate about making a real difference in young adults' lives, we would love to hear from you.
The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
The future of CCT’s outstanding collection of historic churches depends on us supporting communities around our churches caring for, opening, using and raising money for them. The Lead Local Community Officer will play the prime role in ensuring that local people are engaged, recruited, trained and supported.
The Lead Local Community Officer will lead the regional team of Local Community Officers to support, recruit, liaise with and develop volunteer and community supporters to care, open, use and raise money for the CCT’s collection of historic churches.
They will head the Church Planning process for the region, ensuring every church maintains and develops their co-created Church Plan.
The closing date for receipt of applications is 9am on Friday 12th September 2025.
The interviews will take place in Northampton on Wednesday 24th September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Big ideas. Lifelong connections. One objective.
MARKETING TRANSFORMATION SENIOR MANAGER
Salary: £58,000 - £62,000
Reports to: Head of Marketing Transformation Delivery/Director of Marketing and Digital
Directorate: ?Marketing, Fundraising & Engagement?
Contract: ?12 month fixed-term contract?
Hours: ?Full time 35 hours per week?
Location: ?Stratford, London? ?Office-based with high flexibility (1-2 days per week in the office)?
Closing date: Tuesday 2 September 2025, 23:55
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We're proud of how many people choose to support Cancer Research mission. However, to grow our funding we must build even greater momentum and urgency around our cause, and engage people in much deeper, more meaningful ways. This is the vision behind the Engage pillar of our strategy as we work to deliver seamless online and offline interactions, and a service that is personal to our audiences.
By continually finding new and better ways to connect with people, through personalised marketing, we will be able to understand what our audiences value, so we are there with the right offer at the right time when someone is ready to act.
To support our vision, we are bringing together our digital capabilities into one team within marketing & digital. We are currently recruiting a Marketing Transformation Senior Manager to implement the technology and process changes into the Marketing & Digital (M&D) function within Marketing, Fundraising & Engagement (MFE) Working for the Head of Marketing Transformation, and with the Head of Digital (MFE) and the Head of Martech (Technology) to ensure that capabilities are bedded into the M&D function and understood and embraced by staff
This is an essential role where you will lead on change delivery, supporting across the function to coordinate the early piloting of changes, to deliver the maximum benefits and learning, continuing to evolve the department set up.
What will I be doing?
Play a key role in supporting the building of, and day to day management of, the interim roadmap of tech enabled change for the M&D function, whilst the new structure is set up.
Lead in identifying opportunities to improve our marketing outputs or culture/ways of working, looking to enable a shift to more digital, automated and personalised marketing.
Accountable for documenting and managing new ways of working across M&D that support the continuous change over the next 3 years, including establishing an early piloting process across all tech enable change areas.
Identify stakeholders and ensure effective engagement and collaboration throughout the duration of the project.
Manage escalations appropriately to ensure decisions are made by the appropriate representatives based on evidence, considering risks, costs, benefits, and options.
In collaboration with the Personalisation 1 Project Manager, identify and plan resource needs, governance, and structure to support delivery, adapting as the project moves from design to delivery, and into post go live activity.
Work closely with business change managers to link in with internal comms partners and ensure programme updates are incorporated into the internal comms plan.
Put our audiences and supporters at the heart of all projects and activity, ensuring supporter insight and experience is prioritised in project.
What are you looking for?
Strategic thinker with significant experience of translating existing strategy and evidenced broad change and transformation implementation into operational planning and delivery
Significant understanding of end-to-end supporter journeys and customer experience practices
Ability to build collaborative relationships and influence stakeholders at all levels
Achievement and action orientated; ability to take initiative, generate action in self and others, prioritise and deliver against goals, meeting delivery expectations of senior stakeholders.
Proactive, resilient, and solutions-driven approach to unblocking challenges.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Please note that, internally, this role is known as Marketing Transformation Implementation Lead.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Imago Community, we believe in creating change together and we’re looking for a creative, confident, and people-focused Fundraising Manager to help us grow our income and inspire more people to support our work. You’ll be joining a friendly, supportive team who share ideas and work closely with colleagues across the organisation to make a positive impact.
In this varied and exciting role, you’ll take the lead on developing and delivering imaginative fundraising initiatives, events, and campaigns, both in-person and online. You’ll connect with new supporters and nurture existing relationships, building a community of people who are passionate about making a difference.
From planning engaging events and writing compelling funding applications, to exploring new digital opportunities and telling stories that inspire, you’ll play a key part in ensuring Imago can continue to deliver vital services.
We’re looking for someone who is:
- a natural relationship-builder – confident, engaging, and comfortable making the ask for support
- experienced in fundraising or a related field like charity communications, marketing or event and project management
- creative, organised, and able to manage multiple projects and deadlines
- skilled at telling stories that demonstrate impact and turning great ideas into successful fundraising initiatives
- motivated to achieve results while working collaboratively as part of a supportive team.
You’ll also need excellent written and verbal communication skills, strong IT abilities, and a commitment to compliance with fundraising regulations and GDPR. The role is based at our head office in Tunbridge Wells (moving to Lamberhurst in 2026). A Full UK Driver’s Licence and access to a car are essential as you will visit our other offices, activities and events.
If you’re excited by the idea of inspiring generosity, building lasting connections, and helping us grow our impact, we’d love to hear from you.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London



The client requests no contact from agencies or media sales.
We’re looking for someone with admin experience to be part of our community and events fundraising team. Along with another executive, you’ll be helping our existing and new supporters to raise funds and supporting the other members of the community and events team.
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity in the UK beating the fear and isolation of macular disease with world class research, and the best advice and support.
You’ll be one of two executives:
· Helping the community and events team to raise funds from our supporters
· Giving supporters in our communities the best stewardship while they are fundraising, and encouraging them to fundraise further
· Supporting all members of the community and events team
· Adhering to current fundraising regulations and best practice
· Keeping excellent records
Our ideal candidate will have:
· Experience of working in a fundraising environment or similar
· Good IT skills and experience of using digital media
· A good head for numbers
· Excellent written and verbal communication skills
· A passion for working with people to achieve great results
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one year’s service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals; doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Based over two hospitals, Bedford and Luton & Dunstable.
Ref EDNE-255
Are you a flexible, empathetic and collaborative individual with substantial experience of providing support, advice, and advocacy and communicating effectively the needs of clients to other professionals? Do you have a proven record of assessing the needs of vulnerable young people who are at high risk of significant harm?
If so, St Giles is looking for an Emergency Department Navigator to join our team and provide vital support for those young people admitted to the hospital right through to their safe discharge back into the community and ensuring that they have access to appropriate longer-term support.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
Working as an integral part of the ED Navigator team, our successful candidate will identify and assess young victims of violence and provide a comprehensive and holistic assessment, advice, referral and support service, exploring innovative and effective ways of supporting them which will reduce their risk of re-victimisation.
You will produce support and risk management plans based on assessments, promoting inter-agency collaboration in the assessment and planning process, and deliver a holistic support service, working solo or with colleagues as the situation dictates, which will include providing practical help such as social and housing support, accompanying to appointments, ETE options and appearing in court. We will also count on you to develop and maintain relationships with partner agencies and to close cases efficiently and positively, identifying a referral route for the client that will identify agencies that can be used for ongoing support.
What we are looking for
• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Experience in working as part of a multi-agency team
• Experience of using support plans, to enable people to successfully access support services
• Substantial experience of engaging successfully with ‘challenging’ young people
• To have a relevant qualification to a good standard or be working towards one
• A knowledge of relevant services for young people and their families in the service provision area
• First-class interpersonal, relationship-building and communication skills, both verbal and written.
Successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing Date: 15th September 2025 at 9:00am.
Interview Date: 22nd September 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Harris Hill is delighted to be working with a leading LGBTQ+ charity in their search for a passionate and experienced Individual Giving Manager. This is a unique opportunity to take ownership of a developing Individual Giving programme and help shape its future during a pivotal moment for the organisation.
The charity works at the forefront of supporting LGBTQ+ people who have experienced abuse and violence, including domestic abuse, hate crime, and so-called conversion practices. Their work is community-led, trauma-informed, and deeply impactful.
About the Role
Location: Hybrid – London office with flexibility for majority remote working
Salary: £39,534 - £42,594 (including Inner London Weighting) – some flexibility at the top end for an exceptional candidate
Contract: Permanent
Hours: Full-time, 35 hours per week
Reporting to: Head of Fundraising and Communications
The Individual Giving programme is in its early stages, having launched in October 2023. Some initial foundation-building and activity has been completed, and the organisation is now seeking an Individual Giving Manager to develop and grow this function into a key fundraising stream.
This role is perfect for an ambitious fundraiser who is ready to build a programme from the ground up and who is motivated by the opportunity to deliver meaningful change for LGBTQ+ communities.
Key Responsibilities
- Develop and implement a robust Individual Giving strategy to support fundraising growth over the next three years.
- Lead on digital fundraising, including paid social, paid search, and email campaigns.
- Manage donor acquisition and retention activity, optimising supporter journeys and testing new approaches.
- Collaborate with the communications and frontline teams to create compelling fundraising content.
- Support the use and development of Salesforce CRM for fundraising purposes.
About the Candidate
The successful candidate will bring proven experience in Individual Giving and be ready to take the lead on a growing programme. Key qualities include:
- Experience of developing and delivering successful Individual Giving strategies.
- Strong knowledge of digital fundraising and supporter journeys.
- Excellent communication and storytelling skills.
- Experience using fundraising databases (Salesforce preferred).
- Understanding of and commitment to LGBTQ+ rights and equity.
- A self-starter with the resilience to thrive in a mission-driven environment.
There is no line management responsibility at present. The role sits within a Fundraising and Communications team of three.
Interview Process
The selection process will involve a two-stage interview, including a panel discussion and a task-based assessment.
Please note: applications are being reviewed on a rolling basis, and the vacancy may close early if sufficient suitable applications are received. Early application is strongly encouraged.
To apply, please submit your CV and a short covering statement outlining your interest in the role and your relevant experience.
For a full job description and details on how to apply, please contact Hannah at Harris Hill on
Please note, due to the high volume of applications we receive, only shortlisted candidates will be contacted. If you do not hear from us, please assume your application has not been successful on this occasion
Harris Hill is a certified B Corp™ and a leading charity recruitment agency, committed to equitable and inclusive recruitment practices. Applications from all sections of the community are actively welcomed, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re recruiting for a brilliant, committed and experienced Service Manager to lead the delivery of Ella’s service model. Leading the frontline team, the postholder will need to demonstrate a person-centred approach to ensure the provision of an excellent aftercare service for women who have experienced trafficking and/or sexual exploitation. As part of the management team, the postholder will contribute towards the development of Ella’s services.
You will be a skilled communicator, capable of developing strong partnerships and working effectively with other community organisations and agencies across London. This is an exciting opportunity to play a key part in enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.
Two reasons why you should join Ella’s
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You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
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You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
Job description and person specification
Service delivery
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Lead the day-to-day management of Ella’s safe houses, and outreach services
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Ensure all caseworkers provide high-quality, holistic support tailored to each woman’s needs
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Ensure casework systems are used consistently and effectively across the team
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Oversee accurate and timely completion of risk assessments, support plans, and case notes
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Provide emotional support and hands-on casework guidance where needed
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Coordinate referrals and ensure women are welcomed into the service with care and dignity
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Lead regular reviews of support plans to ensure women are progressing through recovery stages
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Ensure a smooth and responsive referral process into Ella’s services
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Ensure all data is kept up to date for monitoring, evaluation, safeguarding, and reporting purposes
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Contribute service data to support funding applications and impact reporting
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Provide regular service updates to the Head of Services and contribute to strategic conversations
Volunteer coordination
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Induct, train and oversee social work students and/or interns placed within the home
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Ensure relevant policies and procedures are upheld by self, all volunteers and visitors who come into contact with survivors
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Adhere to and ensure all students and interns have a good knowledge of Ella’s casework management forms and recording systems and oversee the consistent use of these
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Provide regular supervision to students and interns
Safeguarding & health and safety
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Act as Safeguarding Lead for frontline services
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Manage all safeguarding concerns in line with Ella’s policies and procedures
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Work with the Head of Services and Safeguarding Trustee to strengthen safeguarding culture and processes
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Promote a safe working environment for staff and service users, including regular risk assessments
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Ensure all frontline staff are trained and confident in safeguarding procedures
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Respond calmly and professionally to emergency situations
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Protect the confidentiality and security of all Ella’s locations
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Ensure robust procedures are in place for health and safety across safe houses
Team management
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Provide line management, supervision, and ongoing support to accommodation and outreach caseworkers.
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Lead recruitment, induction, and training for frontline staff and interns.
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Manage the internship programme, including allocation, supervision, and development.
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Coordinate regular team meetings and reflective practice sessions.
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Support wellbeing of all frontline staff in partnership with Ella’s HR Officer.
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Oversee team and managers rotas and ensure staffing for on-call cover.
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Contribute to the recruitment and retention of a strong volunteer and intern team.
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Monitor and review demanding caseloads to support effective casework and prevent burnout.
Service development and partnerships
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Identify gaps and opportunities for improvement in service delivery.
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Implement structural changes to improve quality and efficiency of support.
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Build and maintain local partnerships within the VAWG and anti-trafficking sectors.
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Represent Ella’s at operational-level partnership and multi-agency meetings.
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Contribute to the development of service-related policies, ensuring input from staff and survivors.
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Work alongside the Head of Services and senior management team to shape future service plans.
Benefits
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Part of a small team, delivering a dynamic organisation changing women’s lives, supporting and empowering them to build their futures.
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We are always developing and growing so you will have the opportunity to give direction and vision to the work and to work alongside a committed team.
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Access to a professional supervisor.
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28 day holiday, plus bank holidays.
Special conditions
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An enhanced Disclosure and Barring Service check will be undertaken.
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This post is restricted to women due to the nature of the role. The Occupational Requirement section under Schedule 9 (part 1) of the Equality Act 2010 applies.
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The role is subject to a 6-month probationary period.
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The postholder is expected to take part in the out of hours on-call service.
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Ability and willingness to work flexibly, and at all Ella’s locations as required, is necessary for this role - it is therefore suited to someone with quick and easy access to London based properties in the case of emergencies.
More about Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service.
We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Our mission is to ensure survivors of trafficking and exploitation have all they need to recover and build lives that are safe and free.