Head of communications jobs

Robertson Bell is exclusively partnering with Social Interest Group (SIG) to recruit an Interim Finance Director on a 9-month fixed-term contract. This is a pivotal senior leadership role within a dynamic, mission-driven organisation delivering life-changing support services across housing, mental health, addiction recovery, and complex needs.

With the Group’s new five-year strategy recently launched, this role will play a vital part in shaping and delivering the organisation’s financial approach to support its long-term ambitions. Reporting directly to the CEO and working closely with both the Senior Leadership Team (SLT) and Board, the Interim Finance Director will provide visible, robust financial leadership while safeguarding the long-term financial sustainability of the Group.

Key Responsibilities include:

• Providing robust, strategic financial advice to the CEO, SLT, and Board, ensuring sound financial insight underpins all key decisions.
• Driving the development and implementation of short, medium, and long-term financial strategies aligned to the Group’s new five-year strategic plan.
• Ensuring effective management of corporate risks, working through the Director of Compliance, Risk, and Internal Audit, and reporting to the Board as required.
• Acting as the SLT lead for contract oversight and procurement, ensuring appropriate financial governance, pricing models, and value-for-money outcomes.
• Providing clear leadership to the finance team, working closely with the Head of Finance (direct report), and supporting the ongoing development of a high-performing finance function.
• Taking ownership of finance system optimisation, budgeting, scenario planning, and overseeing both internal and external audits.
• Managing legal, insurance, and risk arrangements, including acting as the lead for Business Continuity and Disaster Recovery planning.
• Supporting the implementation and delivery of SIG’s environmental strategy, embedding sustainable practices across the Group’s operations.

The successful candidate will bring:

• Proven experience in leading organisational change within the charity (ideally social care) or housing sectors, acting as a trusted advisor to senior leadership.
• Strong cashflow management expertise, ideally gained in environments with high staffing costs and low margins.
• Demonstrated ability to engage with and influence Boards and committees, with a clear articulation of financial risks and strategy.
• A balance of strategic vision and hands-on financial leadership, with a proactive and solutions-focused approach.
• Excellent interpersonal and communication skills, with a track record of developing high-performing teams and fostering cross-functional engagement.
• A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent).

This is an exciting opportunity to join a purpose-led organisation and make a lasting impact at a critical time. Based at SIG’s Head Office in Highbury & Islington, the role offers the opportunity to lead a key finance function at the heart of an ambitious and growing Group. 

Job Title: Navigator (Gwent)

Location: Gwent (Hybrid) – Home based with regular travel. The postholder will be required to meet veterans and professional partners face to face within the designated region and therefore must be based in the area. 

Contract:Two years fixed term with possibility of extension

Salary: £32,208 per annum full time

Hours: 37.5 hours full time

Now is the time to join our dynamic team in this unique opportunity for a hybrid role, based from home with regular travel across the local area. You will enjoy the flexibility of working remotely from your home, allowing you to efficiently manage your tasks and maintain a healthy work-life balance. Whether it's meeting clients, collaborating with team members, or attending partner meetings, you'll have the chance to immerse yourself in a range of diverse environments. This is the ideal opportunity to build and foster relationships across the region to ensure maximum support for the Veterans we work with. 

If you're a self-driven individual eager to make a meaningful impact while exploring new horizons, this role is tailor-made for you!

At the Poppy Factory, we help armed forces veterans to find meaningful and sustainable employment after service. This often means overcoming a longstanding health condition or injury, and other barriers to employment such as addiction & homelessness. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and skills to move forwards in their career.

As a Navigator, you will be assisting veterans who are furthest from employment to engage in meaningful activity as they look to gradually progress back towards work. Based at your home, with regular travel, including some overnight stays at our Richmond offices. The Navigator is a non-clinical role focused on supporting Veterans with mental or physical health conditions. The role aims to support them to overcome various factors impacting their lives, to achieve improved well-being and reduced social isolation. Clients of the service may present with issues around housing, accessing relevant health care services, substance misuse, education and training, financial concerns, and benefits, amongst others. 

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.

• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. you will work closely with many other organisations for the benefit of the veterans you are supporting.

• Motivation and commitment. It takes hard work, tenacity, and time to help people reach their goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.

• Adaptability. This is hugely varied role, and no two days are the same. You will need to balance competing priorities or quickly shift focus depending on the needs of the people you are supporting.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.

• Competitive salary and benefits package including generous holiday and pension contributions.

• A welcoming and empowering culture, with regular opportunities for team building throughout the year.

• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London

• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.

• Be part of an iconic charity with a 100-year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.

For an informal conversation about the role, please contact Kirsty Gronow.

The closing date for applications will be 13 July 2025. Please note, we are unable to accept late or incomplete applications.

First stage interviews will take place on 15 July, with second stage interviews scheduled for 21-22 July.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

Join Savera UK

Are you passionate about making a difference and being part of a thriving and growing team, at a specialist charitable organisation working to end ‘honour’-based abuse (HBA) and harmful practices? Join us as the Direct Intervention Team Manager (women applicants only), where you will play a pivotal role in leading and developing the overall delivery of Savera UK’s Direct Intervention service.  

This is a diverse and dynamic role, where you will be dealing with challenging and complex subject matters. You will be expected to build on your existing knowledge of, or passion for, human rights, by proactively developing a deep understanding of the multi-layered and ever-changing nature of our work.

You will be part of a small and very supportive, highly expert, and effective team, who work at pace without compromising on quality or attention to detail.

You will also become the custodian of our carefully developed brand, which possesses qualities of authenticity, power, and challenge. This is an exciting time to join Savera UK as we embark on a journey to amplify our message and drive change.

Savera UK provide all staff with:

Holiday: 28 days annual leave, plus bank holidays  

Training and Development: Training and development opportunities

Wellbeing: External supervision and other wellbeing opportunities

Pension: Employer contribution of 3% gross of employment

Primary purpose of the job: 

The successful candidate’s overall responsibilities will be the Savera UK Youth and Education programme and facilitating and assisting the Savera UK Youth Advisory Board with their youth engagement activities, campaigns and programmes.

Please see the full Job Description and Person Specification for further details.

Location: The post holder’s location/office will be based in Liverpool, but the post holder will also need to work where required, including traveling, therefore a full, clean driving licence and ownership of a car is essential. Mileage will be reimbursed for travel relating to delivery of the role. The post holder must have business use car insurance.  

Registered address: 151 Dale Street, Liverpool L2 2AH

Company Number 7564891

Charity Number 1145564

Residential Scheme Manager 

Up to £19,656 per year (based on a 100% FTE of £23,751 per annum) 

Loughborough, LE11 3SA 

Permanent, Part Time (30 hours p/week) 

At Amplius, we’re on a mission to deliver homes that make a difference. As a fresh and forward-focused social housing provider, we prioritise tenant safety, sustainability, and smart property investment. 

In our Residential Scheme Manager role, you’ll be managing our Scheme efficiently, ensuring residents' welfare, safety, and comfort while fostering a sense of community. 

As a Residential Scheme Manager, you will be required to live on-site, offering a unique opportunity to reside within the community you support. Accommodation is provided in a 3-bedroom flat, situated above the scheme’s communal area. A separate office space is also available on-site for work-related duties. 

Location: Loughborough, LE11 3SA 

Salary: Up to £19,656 per year (based on a 100% FTE of £23,751 per annum) 

Contract: Permanent ¦ Part-Time 

Your week: 30 hours p/week (Monday to Friday, 8:30am – 3:30pm, 1 hour lunch break unpaid) 

Snapshot of your role 

This is what your day will look like as our Residential Scheme Manager: 

Manage the scheme in an efficient and effective manner, ensuring that a safe, secure, well-kept and pleasant environment is maintained. 

Oversee the welfare of our residents that will enable them to live independently, whilst also providing a calm and attentive response in the event of an emergency. 

Take on the management of service delivery, with particular attention to housing management and maintenance issues. 

Engaging residents and developing a tight knit community spirit through the facilitation of regular social events and activities. 

Working independently as a lone worker with support from colleagues and management. 

Your toolkit for success 

To thrive in our Residential Scheme Manager role, you’ll need: 

Customer focused background with the ability to actively listen to customers and seek win/win solutions 

High level of commitment to providing efficient and caring services to our Amplius customers. 

Basic computer skills (Microsoft Office etc) 

Excellent communication skills (verbal and written communication) and the ability to negotiate and influence where appropriate. 

Previous experience in being able to resolve conflict and remain impartial and professional. 

Please note that having a full UK driving licence and access to a vehicle is essential for this role to visit our customers.

Interview Dates 

 
We know your time is valuable, so we want to give you a heads-up on our planned interview schedule. Initial interviews will be held via Microsoft Teams on Thursday 10th July, with follow-up, face-to-face interviews taking place on Friday 18th July. If you're shortlisted, we'll be in touch to confirm timings that work for you. 

Why join Amplius? 

There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves: 

Grow with us 
Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. 

Make a real impact 
Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve. 

Environmental and social impact 
We’re dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity. 

Perks of working at Amplius 

28 day’s annual leave plus bank holidays, with the ability to carry over allowance and purchase more. 

Pension scheme with matched contributions up to 10%, plus life cover of three times your annual salary 

Paid professional subscription for membership fees relating to your role 

Employee Assistance Programme offering free wellbeing tools, free flu jabs and more 

Health cash plan giving cash back for everyday health checks such as optical and dental 

Cycle to Work and Electric Car Lease schemes 

High street, holiday and gym membership discounts 

Plus lots more once you join! 

The important stuff 

We’re dedicated to ensuring our recruitment process is fair, transparent, and accessible. Reasonable adjustments will be provided upon request for all candidates. 

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. 

We do not provide visa sponsorship; you must be eligible to work in the UK to join Amplius. You must reside in the UK for the duration of your employment and provide Right to Work evidence. 

Have any questions? Contact the Amplius Recruitment Team and we’ll be in touch to support you with any questions, queries or conundrums! 

The Company 

Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We’re a team of over 1,300 colleagues driven to have a positive impact on people’s lives and provide affordable homes that make a difference. 

The Talent Set are delighted to be working with Northamptonshire Health Charity to find their Senior Legacy & In-Memory Officer.

The charity offers a flexible working environment, with hybrid working 2-3 days per week from their offices. Northamptonshire Health Charity has 2 offices, one in Northampton adjacent to Northampton General Hospital, and one in Kettering on the Kettering General Hospital site.

As Senior Legacy & In-Memory Officer, you will help to shape a brand-new area of strategic growth for Northamptonshire Health Charity. This is a unique opportunity to support in building our legacy giving and in-memory fundraising programmes from the ground up. You’ll work alongside the Head of Fundraising to create meaningful pathways for supporters to leave a lasting impact, whether through gifts in Wills or by celebrating and honouring their loved ones.

You’ll help to implement campaigns, supporter journeys, and events like Make a Will Month, while nurturing relationships with donors, families, and NHS staff. You’ll also work on growing the use and income of our online tribute platform, MuchLoved.

Key Responsibilities:

· Contribute to the design and delivery of a compelling legacy fundraising programme, building a strong and sustainable legacy pipeline.

· Help to develop in-memory fundraising strategy and supporter journeys, with the aim of increasing income through tribute funds.

· Day-to-day management and promotion of their MuchLoved tribute platform, ensuring families receive exceptional support and the tool is well utilised.

· Collaborate closely with the fundraising and marketing teams to integrate legacy and in-memory giving across campaigns and communications.

· Provide thoughtful, compassionate stewardship to all legacy and in-memory supporters, recognising their generosity with care and respect.

Person Specification:

· Experience in fundraising or a sector relevant to the role (e.g., financial planning, legal services, bereavement support), with an understanding of legacy and in-memory giving and the ability to build trusted, empathetic relationships.

· Awareness of legacy fundraising principles, with a willingness to develop a legacy pipeline and supporter journey strategy with support and guidance.

· Strong written and verbal communication skills, with the ability to produce clear, sensitive, and engaging content for supporters.

· Good interpersonal skills, with the confidence and empathy to connect with donors, families, and professional contacts in a respectful and compassionate way.

· Experience supporting or delivering fundraising activity, ideally including events, tribute funds, or in-memory giving, or a demonstrable interest in developing in this area.

· Well-organised and able to manage multiple priorities, with a proactive attitude and good attention to detail.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Movember is the leading charity changing the face of men’s health globally, tackling mental health and suicide prevention, prostate cancer, testicular cancer.

In our mission to stop men dying too young, we’re recruiting four Fundraising Operations Assistants to join our team and help deliver our hugely successful annual charity campaign across our UK and European markets. This is a Fixed Term Contract from September to December 2025.

You will be part of our vibrant and energetic team supporting our fundraising community and the delivery of the Movember campaign across the UK and our key European markets. This is a hybrid role, with the option to work remotely but there will be the expectation to be in the London Office at least three times a week.

We encourage applications from all backgrounds and communities and are committed to having a team that is made up of diverse skills, experiences and abilities.

You’ll have the opportunity to:

• Be the voice of Movember, responding to all email, live chat, SMS and telephone enquiries from our community in a fast and effective manner.
• Process donations and gift matching requests efficiently.
• Support the Fundraising team on research, outreach, data management and project work as required.
• Support the management of the UK Facebook inbox and fundraising pages.
• Identify any patterns or issues with the website, and reporting these to the Head of Fundraising Operations.
• Support our post-campaign thanking.
• Support office management; including collecting, processing and sending post, and ordering supplies to be used by the team.
• Respond to ad-hoc requests as needed.
• Help execute the distribution of merch and rewards to our key supporters.
• Attend local events, where necessary, to give our fundraisers a remarkable experience, which can include work at evenings and weekends.

For this role, you’ll need:

• Excellent verbal and written communication skills.
• A passion for delivering excellent customer service.
• Great organisation skills and ability to prioritise.
• The ability to work in a fast-paced environment.
• To work well under pressure and to deadlines, with excellent attention to detail.
• Be a great team player.
• A high degree of self-motivation and initiative.

Desirable:

• Proficiency in Dutch, French or German.
• Fundraising experience in a personal or professional capacity.

GOOD CAUSE:
Working for Movember, you’ll help raise millions for men’s health (not for a CEO’s bonus). And all those dollars do a whole lotta good. We’ve funded cancer research. Created lifesaving medicines. And helped make cancer treatments less “one-size-fits-all”, and more specific to each patient’s needs.

We’re even calling for governments worldwide to get it together on men’s health. By meeting directly with policymakers so they change the systems that change men’s health.

GOOD VIBES:
The vibes aren’t just for Fridays – even though we start weekends early nine months of the year. Here, it always feels like something big’s about to happen. Be it an office-wide surprise birthday party (with cake!) or an impromptu all-staff boogie.

Come the hairy season, the energy gets silly. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. And that means one thing: it’s conga time.

GOOD CREW:
Let’s just get this out of the way: big egos need not apply. We’re all about straight-up solid human beings out to do meaningful work. People who’ll help you reach career-best moments. And give you the freedom to get there the best way you see fit.

Hybrid remote working is the norm. And in the office, you can sit where you please. Who knows? On any given day you could even end up desk buddies with the man who started this all.

• Hybrid/Flexible working – we offer our team a split of home and office working
• 13 weeks paid Parental Leave above statutory amounts
• Up to 6 weeks of annual leave available
• Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
• An Employee Assistance Programme offering face to face counselling, plus legal and financial support
• Learning & Development opportunities - training allowances and secondments
• A fun stimulating and collaborating culture, with company events
• Service awards after 3, 5 and 10 years
• Bike to work scheme

Boy, do we know the feeling of being judged. (Over how we look, and other things that shouldn’t matter.) Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.

Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.

Do you want to DO GOOD?
If so, we’d love to hear from you.

WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

ABOUT THIS OPPORTUNITY

We are seeking a dynamic and forward-thinking Capital Project Manager to play a pivotal role in the transformation and development of our school estate. This is an exciting opportunity to join a dedicated estates team and drive the delivery of our ambitious three-year strategic priorities, ensuring exceptional service and outcomes for our schools.

Reporting  to the Head of Estates and Projects, you will lead the planning, procurement, and execution of capital developments across our estate. Your portfolio will include the delivery of new school buildings, sustainability initiatives, and projects that enhance operational efficiency and environmental performance.

This role offers the chance to make a tangible difference: creating inspiring, future-ready learning environments that support the success of students and staff alike.

MAIN AREAS OF RESPONSIBILITY

Your responsibilities will include

• Project management of the priority, delivery, and budgets of the School Condition Allocation (SCA) projects from inception to end of defects.
• Project management and supporting the management of the condition and maintenance of the school estate, including the asset management processes
• Project management of the capital elements of academy conversion projects
• Planning, implementation, procurement, and delivery of a high-quality service in relation to all estate and projects work
• Managing and monitoring external technical advisors, and third party suppliers and consultants employed directly by Harris Federation
• Managing H&health and safety through the lifecycle of all projects
• Managing the consultations, admissions, branding, marketing, FF&E and uniform of all new schools
• Providing professional services to the individual schools and ensuring the Federation complies with relevant property legislation, regulations and guidance
• Assisting with the development of policies and procedures concerning the Harris Federation estate
• Assisting with the framework for all estates related statutory elements, including oversight of the implementation and reporting of audits

WHAT WE ARE LOOKING FOR

We would welcome your application if you have:

• Qualifications to degree level, or equivalent experience in a project management environment
• Evidence of continued professional development
• Project management experience within Education, Not for Profit or Public Sector industries/organisations
• Experience of coordinating projects in complex and challenging environments
• Demonstrable successful delivery of project outputs to required time, quality and cost
• The ability to interpret and present complex information to inform robust recommendations for evidence-based practice and decision-making
• Proven and well-developed interpersonal skills, including excellent written and spoken communication
• Good administrative, finance and organisational skills
• Good working knowledge of Microsoft Office 365 applications including strong Excel skills

For a full job description and person specification, please download the Job Pack.

APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

WHAT WE CAN OFFER YOU

Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Annual performance and loyalty bonus
• Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Supporter Engagement Assistant  
Harrogate, North Yorkshire (on-site)

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Engagement Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

 
The Role 

We are looking for a Supporter Engagement Assistant to join our Supporter Engagement Team to help us build strong and lasting relationships with our charity's supporters and donors.

Reporting to the Supporter Engagement Officer, as Supporter Engagement Assistant you will deliver excellent customer service over the telephone, in written (email and postal) communications and face to face, ensuring that supporters' details are accurately recorded on the CRM database. You will be representing the charity, explaining its purpose, and demonstrating our charity values to donors/supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.

This role provides a great opportunity to make a real difference to the people of Yorkshire and requires someone with a friendly manner, good team-working skills, great customer service and excellent organisational skills. 

Specifically, you will: 

• Ensure supporter communications are accurate, timely and appropriate to the recipient. This includes following the relevant pathways to process donations, record legacy pledges, update key information so that the communication is tailored and relevant to the individual supporter.  

• Work alongside the Supporter Engagement Officer and other colleagues to improve the initial welcome journey for newly acquired donors and the onward stewardship of all supporters.  

• Conduct research and contribute ideas to improve supporter journeys and implement these processes independently.  

• Update supporter records on the charity’s CRM database to reflect changes in marketing permissions, personal details, the charity's relationship with the supporter (e.g. Volunteer/ Donor etc) and any communications between the supporter and the charity.  

• Use the CRM database to run supplied data queries to deliver campaigns (e.g. using Mail Merge) and to create and deliver supporter communications, this includes printing and posting letters, sending emails, making updates to supporter records and fulfilling requests for information.   

• Undertake other duties and take on a lead role in delivering projects and campaigns relevant to the purpose of the role as requested by members of the CRM, Marketing, Fundraising or Research & Impact teams.   

• Assist the wider Fundraising team at charity run and/or external events to represent the charity, help achieve agreed targets and provide exceptional stewardship to supporters.   

• Monitor inbound emails and telephone calls to the charity, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.   

 
About You 

To be considered for this role, you will need: 

• To be ideally educated to A-Level or equivalent level. 

• To have customer service experience in a similar or related role (e.g. telephone/ databases/ office).  

• To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.  

• To have previous experience of working with databases (e.g. Access or Raiser's Edge).  

• To be up to date with the requirements of GDPR and confident in adhering to these requirements.  

• To be up to date with Safeguarding and confident in raising any concerns.  

• To enjoy delivering excellent customer service and customer/supporter interaction.  

• To be happy to work independently and ask for support where this is needed but also like to both work with and support colleagues as part of a team working towards a common goal.  

• To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word.  

• To have strong organisational skills and performs their work to an extremely high level of accuracy and professionalism, paying close attention to detail.  

• To be able to present data and information in a way that is helpful and actionable to others.  

• To be able to manage multiple workstreams, with the ability to prioritise workloads to meet deadlines. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 7 July 2025. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact is via our website. 

Welcome to Ada!

We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.

We are a small, specialist college with 500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).

We stand apart from other Colleges due to:

● The quality of teaching, learning and assessment of computer science and related

subjects.

● Our fantastic progression outcomes for our learners.

● The breadth and depth of our industry partnerships.

● Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds.

● Our high support, high expectations culture for staff and learners.

We received ‘Good’, with Outstanding features, in our first Ofsted inspection in

October 2018 and again in March 2023.

Job Purpose

This is a hands-on, delivery-focused role that blends creativity with data insight to

deliver engaging, effective campaigns that support recruitment and engagement across Ada’s key audiences.

To be successful in the role the post holder will:

● Have excellent organisational skills with the ability to manage multiple campaigns and coordinate content across channels.

● Be detail-oriented, with the ability to interpret performance data and act on insights.

● Be adaptable, proactive, and comfortable working in an evolving environment.

● Bring an interest in digital marketing and a desire to grow skills across social media,

website management, and campaign delivery.

● Demonstrate working knowledge of digital marketing tools, platforms and analytics (CMS systems, Meta and Google Ads, web analytics dashboards.)

● Understand basic design principles and be comfortable supporting colleagues to shape and optimize social-media first creative assets.

● Show initiative and a practical approach to problem-solving and campaign execution.

● Possess strong communication skills, with the ability to work independently and as part of a cross-functional team.

Role Responsibilities

● Post and schedule content across Ada’s social media platforms and website.

● Monitor performance across platforms and use analytics to inform content and campaign optimization.

● Plan and deliver targeted paid campaigns across social media and contextual advertising platforms.

● Collaborate with agencies and media publishers to support effective campaign delivery.

● Optimize live, paid media campaigns (adjusting creative, messaging and targeting to

maximize impact)

Website management:

● Create news items for the website.

● Ensure pages are SEO optimized to drive organic traffic.

● Manage annual website reviews and implement changes.

●Analyse and optimize website performance.

● Support the delivery and tracking of Ada’s annual communications plan across target

audiences.

● Stay up to date with digital marketing trends and platform developments to keep Ada’s activity current and effective and contribute to Ada’s overall digital marketing approach.

Other Requirements

● A passion for working with young people and adults to help improve their life chances.

● A commitment to on-going personal development.

● A willingness to work flexibly and where necessary outside of normal working hours.

● Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.

Variation to this Job Description

This is a description of the job as it is at present and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.

Safeguarding

We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

● To provide and promote equality of opportunity in all areas of its work and activity;

● To recognise and develop the diversity of skills and talent within its current and potential community;

● To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

● To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;

● To promote good relations between individuals from different groups.

Applicants with disabilities

Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please get in touch with the HR department.

How to apply for the role

Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you may have.

Interviews will be arranged on a rolling basis based on receipt of applications and we reserve the right to remove the advert before the above closing date so early applications are recommended.

Thank you for your interest in the role and good luck with your application!

This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.

Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.

The postholder will support and contribute to Southall Black Sisters’ (SBS) research, policy and campaigning work by developing and delivering high-quality, intersectional research that:

• Strengthens the evidence base on violence against women and girls (VAWG), particularly as it affects Black, minoritised and migrant (BMM) women and girls.
• Centres the lived experiences of victim-survivors, using participatory and coproduced research methods.
• Informs SBS’s advocacy, public education and service delivery strategies through accessible, impactful research outputs.

Working closely with senior staff, frontline colleagues and external partners, the postholder will design and contribute to research projects, gather and analyse qualitative and quantitative data, and produce clear, well-structured outputs including reports, policy briefings and presentations. They will be supported to develop their research skills and will be encouraged to bring creativity and rigour to exploring the structural inequalities that shape the lives of the women SBS supports.

By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Data Officer

We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.

Position: SIT53 Data Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)

Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)

Hours: Full-time, 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.

Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.

Key responsibilities will include:

• Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
• Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.

About You

You will have a proven record of:

• Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
• Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
• Use of a marketing automation tools such as Faststats and PeopleStage.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

MAIN RESPONSIBILITIES

•Serve as the organisations designated DPO as per UK GDPR requirements.
•Monitor internal compliance with data protection laws and conduct regular audits.
•Advise on data protection impact assessments (DPIAs), especially for projects involving sensitive health data and cross-border data transfers.
•Develop and maintain data protection policies, procedures, and training programs.
•Act as the main point of contact with the Information Commissioner’s Office (ICO) and respond to data subject access requests (DSARs).
•Work with field teams and local partners to ensure data protection standards are upheld in challenging operational environments.
•Provide guidance to staff and partners on the lawful basis for data collection, retention schedules, and consent mechanisms.
•Conduct regular training and awareness sessions for all staff, tailoring to job function and location.
•Support incident response and breach reporting processes in line with legal requirements.

SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES

Experience & Certifications/Qualifications:
•Strong understanding of UK GDPR, Data Protection Act 2018, and other relevant legislation.
•Hands-on experience responding to Subject Access Requests (SARs), managing data breaches, and liaising with regulators (ICO)
•At least 3 years of experience in a data protection or compliance role, preferably within the charity, NGO, or healthcare sectors.
•Experience handling sensitive personal data, including health and biometric data.
•Ability to interpret complex legal requirements and translate them into practical guidance.
•Strong communication skills and cultural sensitivity, especially in cross-cultural and humanitarian contexts.
•Demonstrated ability to manage competing priorities and work collaboratively across teams.

Preferred Skills and Competencies:

•Data Protection Officer certification (e.g., CIPP/E, BCS,GDPR Practitioner or equivalent).
•Experience working with or in the Middle East region.
•Familiarity with international humanitarian data ethics, especially when working in conflict zones or with at-risk populations.

Flexibility:
Ethos:
•Support the mission & values of MAP.
•Support and promote diversity and equality of opportunity in the workplace.
•Represent and be an ambassador for MAP.
•Commitment to anti-discriminatory practice and equal opportunities.
•An ability to apply awareness of diversity issues to all areas of work.
•Abide by organisational policies, codes of conduct and practices.
•Commitment to upholding the rights of people facing disadvantage and discrimination.

Other desirable experience:
•Experience of not-for-profit/INGO environments
•Experience with humanitarian issues, particularly those in Palestine

Disclaimer

Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

Are you skilled in building strategic relationships that directly improve the lives of people living with a life-limiting condition?

We have an exciting opportunity for a Partnerships Manager to join our Services and Partnerships Directorate. In this role, you will lead, develop and manage strategic relationships with external organisations and service providers that enhance the delivery, accessibility and impact of our support for people living with and affected by Motor Neurone Disease (MND).

From working with mobility and equipment providers, to energy suppliers, financial assistance organisations and specialist health and care services-these partnerships will help reduce practical barriers and improve quality of life for people facing the challenges of MND.

You'll bring experience, insight, and a collaborative approach to building high-impact, purpose-driven partnerships that result in tangible outcomes.

Key Responsibilities:

• Proactively identify and develop new partnership opportunities that directly support people with MND-e.g. providers of specialist furniture, technology, energy, financial aid, or care services
• Lead on establishing and onboarding partnerships that enable joint working, service coordination, and referral pathways
• Manage partnership contracts and memorandums of understanding
• Monitor, measure, and report on partnership performance and impact
• Develop and maintain effective monitoring and measurement, demonstrating outputs, effectiveness and impact.
• Stay informed about MND, the Association's work, and wider sector developments through regular horizon scanning to inform partnerships
• Engage and collaborate with colleagues across directorates to identify new partnership opportunities to ensure partnerships align with evolving needs of the MND community
• Provide support to other managers within National Support Services when needed
• Line manage a team of three direct reports

About You:

• Proven experience of creating and delivering innovative partnership proposals that deliver social or health-related impact
• Ability to build strong working relationships with a wide range of stakeholders
• Confident project management skills and the ability to manage multiple projects and priorities
• Strategic thinking and a solutions-focused mindset
• A proactive and collaborative approach to teamworking
• Commitment to high standards of delivery
• Strong organisational and communication skills
• Commitment to improving support for people living with MND

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum 1 day per month, with flexibility to attend more regularly in line with business needs. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Experience of developing and delivering creative and innovative partnership proposals, ideally social or health-related.
• Strong communication and interpersonal skills, with the ability to build relationships with a range of stakeholders, both internal and external.?
• Excellent project management and organisational skills, with the ability to manage multiple projects and priorities.?

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

If you're looking to make a real impact through strategic partnerships and want to be part of a values-led organisation, we'd love to hear from you.

KEY DETAILS

DISCLAIMER: THERE IS AN OCCUPATIONAL REQUIREMENT FOR THIS POST HOLDER TO BE A CHRISTIAN. See section below for more information. 

Refer to document attached (visible once you click 'Apply'). 

Job title: Operations Manager 

Hours: 37.5 hours per week (Flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.

Salary: £32,400 to £36,000 depending on experience

Contract: 12 months with potential/possibility of extension

Reports to: Church Leadership Team (Ministers and Trustees)

Location: Westbourne Grove Church, London W11 (Please note that the nature of the role means that hybrid working is not an option)

Closing date and how to apply:

8.30am on Friday 18th July 2025.

FOR TERMS AND CONDITIONS, HOW TO APPLY AND COVER LETTER INFO, SEE DOCUMENT ATTACHED. 

Other essential information: You must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.

ABOUT THE CHURCH

We welcome everyone to join with us in discovering Jesus and sharing God’s love, especially by caring for those in need.

Located in a multicultural and socioeconomically diverse neighbourhood, the church actively promotes inclusion, stands against racism and discrimination, and is an equal opportunity employer. 

OUR ETHOS – GUIDING VALUES AND IDEALS

We believe that God is loving, good and just, and chooses to reveal himself to us! He made humans in his image, so we’re designed to live in relationship with him and with each other in community. The world is currently not as God wants, and his plan is to renew the whole of creation. He invites and calls us to the privilege of working with him on this mission.

With this in mind, we want to reflect God’s love and character in our values and actions.

OUR VALUES

• We value growing in relationship with God in a wide variety of ways - welcoming questions and doubts as vital parts of learning and growing. We long for people to know Jesus and follow Him.
• We build relationships on love, compassion, and mutual respect.
• We treat everyone with kindness and dignity, caring especially for those in need, and seeking justice and reconciliation.
• We seek to reflect God’s generosity, integrity and honesty in business.
• We share our beautiful building with the local community and offer a place of belonging, hope, and participation.
• We believe leadership is servant-hearted, and all are encouraged to take part.
• We seek to express encouragement, forgiveness, and lasting hope.

OUR WORK AND MISSION

Our church activities flow out of our community's passions and interests, aiming to embody God's character in all we do.

OPERATIONS MANAGER - ROLE RESPONSIBILITIES

The Operations Manager is a key support for the church’s leadership and heads the staff team providing management over key operational and missional areas of the church’s activities.

This leadership role supports the ethos and ministries of the church and its mission to be a church for the community - discovering Jesus, sharing God’s love, and caring for those in need.

A vital aim for our church’s work in the local community is that our staff relationships, our Venue ministry, our Christian hospitality and how we use and share our building should all reflect God’s character - showing compassion, generosity, and kindness.

The role has a lot of different components, so we’re looking for someone who sees all aspects of this job as an expression of the church’s mission to proclaim the Good News and will facilitate and serve the congregation, the staff and the volunteer teams as they creatively explore ways to express our Christian ethos through the life and ministries of the church. This therefore requires that they are someone who has a mature Christian faith.

They will need to be a “servant“ leader who is mentally agile, energetic, able to schedule and prioritise, a good delegator, a team player, a quick learner and capable of taking initiatives, with a healthy understanding of self-care - we’re not looking for a “hero”, but someone who can work sustainability.

Leadership:

• Work closely with the church leadership team to support the trustees, staff and congregation in the development of church vision, ethos, mission and ministries.
• Create a positive, Christian work environment, and cultivate supportive team working relationships and working practices that align with the church’s mission.
• Lead the staff team, providing effective leadership, management, administration, recruitment, and staff development. Facilitate the team as they represent the church’s values in the day-to-day open house ministries of the church.
• The Operations Manager must be able to represent the church and the church’s Christian ethos in the absence of the Minister.

Building Management:

• Support and develop initiatives that enable every aspect of the building's use, welcome and presentation to be missional.
• Provide effective management, administration, organisation, maintenance, and development of the WGC church buildings and equipment.
• Coordinate with the Estate Manager to develop long-term maintenance plans for the common parts areas of the building.
• Provide the Trustees with regular building management reports.

Compliance and Legal Administration:

Provide effective management, administration, organisation, and compliance with UK laws, for:

• The maintenance of a safe and healthy working environment.
• Safeguarding, equality and inclusion.
• HR matters including safe recruitment, induction, training and employee development.
• GDPR
• Matters relating to Westbourne Grove CIO charity’s Trust Deeds, Constitution and Church Rules, and leasehold responsibilities.
• Requirements as a registered charity (CIO) including timely submission of reports to the Charity Commission.
• Develop and implement policies, risk assessments and safe working procedures and keep them regularly updated and reviewed. Ensure policies and safe working practices are adhered to.
• Provide adequate information, training and supervision to ensure employees and volunteers are competent to do their work.
• Lead in communications with the freeholder, the management company, the estate manager, and church tenants. Oversee any necessary legal input for decision-making and work closely with the WGC Trustees, and external organisations on decisions relating to the common parts of the building.
• Keep administrative records. Provide reports for the Trustees.

Administrative Services and Support:

• Provide administrative support for the Ministers. Develop and maintain administrative, organisational, communications systems and record keeping procedures for the church’s general administration. Maintain membership and constitutional records.
• Administrate the church's IT infrastructure, broadband, phone systems, and utilities accounts and ensure they meet the operational needs of the building and its ministries.
• Assist the Venue Manager to develop and maintain suitable and effective systems, strategy, pricing, communications, contract management, staffing and customer relations.
• Develop the church’s visibility and profile in the community using the church’s website, social media, ArtSpace, and missional displays and exhibitions, ensuring these align with the church’s ethos and mission.

Financial Oversight:

• Oversee provision of financial management information to Leadership team and Trustees, including budgeting, salaries, financial reports, end-of-year statements. Support them in developing financial strategies and policies.
• Oversee the accurate functioning of church financial systems, controls and procedures. Monitor and administrate reserves and investments.
• Ensure WGC's financial practices comply with UK charity regulations. Assist with the filing of the accounts and annual report to the Charity Commission.

Provide financial oversight, management, and support for:

• Venue ministry finances, pricing and strategy
• Finance Administration - ensure all financial records, payroll, pension administration, invoices, and reports are accurate and timely. Authorise payments.
• Manage the buildings budget including liaising with the Estate Manager regarding common parts expenditure.
• Financial interactions with lease and licence holders including new leases, rent reviews, break clauses and lease renewals, insurance contributions.

PERSON SPECIFICATION

Essential Personal Skills and Characteristics:

• A practising Evangelical Christian - Pastoral skills: able to mentor, and support in prayer.
• Leadership and team building: Ability to lead with a servant heart, to encourage, enable and enthuse team members. Emotionally intelligent and resilient. Skilled at delegating. Has the wisdom and confidence needed to handle conflict. Reliable and consistent, creating a stable and secure environment.
• Problem solving: Strong management and administration skills. Strong organisational, strategic, analytical, and problem-solving abilities. Able to think clearly, creatively and collaboratively.
• Attention to detail
• Time-management
• Sound judgement and decision making across many fields of work. Awareness of when wider consultation or authorisation is required.
• Excellent communication skills and interpersonal skills with a wide range of people.
• Flexible and Confident: Works well under stress, supports others when working under pressure. Good at multitasking and responding to the unexpected. Comfortable to work alone and as part of a team. Can-do attitude and open to input from others. Keen to develop existing skills and learn new ones.
• People skills: builds relationships with colleagues. Develops a culture that demonstrates the Biblical “one-another’s” and celebrates life together. Earns trust, able to maintain confidentiality. Speaks truthfully and kindly, takes responsibility, and apologises for their mistakes. Gives and receives constructive feedback lovingly, honestly and humbly. Invests in the development of others. Sensitive to cultural differences and behaves respectfully and appropriately in a multicultural team.
• Committed to excellence to serve Jesus, WGC and those we reach out to. Seeing projects through to completion.
• Self-motivated: pro-active in developing new initiatives and inspiring others. A desire for personal development and willingness to learn and grow.

PREFERRED WORK EXPERIENCE

Candidates should be able to demonstrate either experience in the following areas of responsibility and/or the skills needed to carry out these responsibilities.

Preferred leadership experience – preferably in a church or other Christian organisation:

• The ability to contribute to the management decision making process.
• Understanding of the church and charitable sector.
• Leading and managing projects of a diverse and complex nature in a team-oriented workplace and of delivering operational excellence in challenging environments.
• Leading and creating effective teams and of working co-operatively and collaboratively with others. Experience in delegating effectively.

Other preferred areas of experience, skill and understanding:

• Operations and building management.
• Administrative and operational support,
• Human Resources, including employment laws, practices, and administration.
• Charity compliance, legal compliance with leases, tenancy agreements and customer contracts.
• General church administration, organisation and communications.
• UK Health and Safety regulations and compliance including writing and implementing policies, risk assessments and procedures.
• Safeguarding administration and understanding of training requirements at a team leadership level.
• Oversight of finances and managing budgets. Understanding of financial management systems - able to interpret and define financial reports.
• Venue management.
• Technical experience required for effective team working, including email, online meeting forums, and shared calendars and drives. Proficient in the use of Office 365 suite including Word and Excel.
• Experience in the use of websites and social media platforms such as Instagram and Facebook to promote public awareness. Experience in the use of Square Space, Canva, Photoshop, Illustrator, to produce website and social media content, and for graphic design of posters, church displays and exhibition materials.
• Education: Bachelor’s degree or equivalent experience in the work environment.
• Holds a UK driving licence.

This job description outlines the key areas of responsibility for the Operations Manager role but is not exhaustive. It may evolve based on the church's changing needs and the skills and interests of the appointed candidate. Regular reviews will take place to ensure the role remains aligned with the church’s vision and mission.

EQUALITY, DIVERSITY AND INCLUSION

Westbourne Grove Church is a Christian Charity committed to equal opportunities
and is an ‘equal opportunities’ employer within the parameters of its ethos and values. We make employment decisions by matching the church’s needs with the skills and experience of candidates.

We want all staff members, despite their differences, to know that they are welcomed, respected and included at WGC, able to do their jobs free of discrimination.

As a Christian community we operate according to the principles of our faith and therefore reserve the right to recruit Christians with an understanding of Christian values and support for the church ethos where there is an Occupational Requirement to do so.

Occupational Requirement:
In accordance with schedule 9 of the 2010 Equality Act, the church considers that there is currently an occupational requirement for the holder of Operations Manager role to be:

A mature practising Evangelical Christian: with a personal faith in Jesus Christ, of godly character, committed to personal growth, a worshipper with a passion for God’s Kingdom; a person of prayer, with good knowledge of and respect for the Bible as God’s inspired word; able to apply biblical principles to working life and showing evidence of calling to the role.

They need to:

Be an active member of Westbourne Grove Church.

Understand, be in agreement with, and be happy to promote the ethos, vision and practices of Westbourne Grove Church.

Be willing to accept and abide by the WGC Ethos Statement and Statements of Faith and to work in accordance with the WGC Constitution and Rules.

This Occupational Requirement is in place to:
Provide pastoral and prayer support, missional direction and Christian leadership to the staff team.

Protect our strong Christian ethos and values and to ensure that these are demonstrated in the work and practices of the staff team.

Ensure: that the requirements of the Church Constitution and Rules are followed in all the church practices; that our charitable objective of advancing the Christian faith is understood and carried out by the staff team.

Ensure that the church building is used to its full missional potential so that the local community and visitors encounter something of the life and presence of God.

If you require reasonable adjustments in order to carry out the role or attend an interview at WGC due to a disability, caring responsibilities, or any other reason, please let us know when you apply. Thank you.

TERMS AND CONDITIONS AND HOW TO APPLY

The role is full time (37.5 hours / week - flexible schedule across at least 4 days, core hours from 9:00 am to 6:00 pm) with occasional need to work out of hours.
Please note that the nature of the role means that hybrid working is not an option.

Salary £32,400 to £36,000 depending on the competencies and experience of the successful candidate. The package also includes 28 days’ leave + Bank Holidays, and a workplace pension (with 4% employer contribution) following the successful completion of probation.

In line with our safer recruitment policy, the successful candidate will have to undertake a DBS check and all those invited to interview will be required to complete a declaration of suitability and provide references. References will be taken up prior to appointment.

Please note that you must have the right to work in the UK and/or a visa that allows you to work in the UK for the duration of this contract. The Trustees are willing to consider sponsoring a visa for this role.

Please send your CV and a cover letter of no more than 2 pages please - to Charlotte Thackery, Operations Manager (email found on doc attached) by 8,30am on Friday 18th July 2025.

Your cover letter should include:

1. Why you would like to work at WGC generally and this role specifically;

2. Why you think your skills and experience make you a good candidate for this role;

3. Describe how your Christian faith informs your life and actions

4. When you could start the job if you were to be offered it.

Shortlisted candidates will be asked to record a 1-minute video of themselves addressing a particular prompt. The highest performing candidates will be called for an interview with members of the WGC team.

Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 04 August 2025 then your application was unsuccessful. We are looking forward to hearing from you.

Thank you.