Head of communications jobs

About us

ShareAction is an independent charity and an expert on responsible investment. We work to build a world where the financial system serves our planet and its people. We set ambitious standards for how financial institutions, through their investment decisions, can protect planet and people and campaign for this approach to become the norm. We convene shareholders to collectively push companies to tackle the climate crisis, protect nature, improve workers’ rights and shape healthier societies. In the UK and EU, we advocate for financial regulation that has society’s best interests at its core.

What you’ll do

Since 2019, we have been building a cross-cutting thematic programme using our investor accountability, corporate engagement and public policy toolkit to build a movement to harness the power of the investment system to address commercial determinants of health.

In 2022, we launched Long-term Investors in People’s Health (LIPH), a cross-cutting programme of work leveraging our toolkit of investor accountability, corporate engagement and policy advocacy. It is one of ShareAction’s largest programmes. Since the launch of LIPH, we have run high-profile campaigns to get large food manufacturers and retailers to improve their health disclosures and sell healthier products via our Healthy Markets Initiative (HMI); recently set up a Clean Air Initiative (CAI); mobilised investors to engage with corporates, the UK government, and standard-setting bodies on issues such as clean air and sick leave policies; and partnered with academics to grow the evidence base on the financial materiality of health. We have ambitious plans to take this work forward and are looking for a new Head of the team to help us do so.

In this role, you will:

• Oversee and contribute to the successful implementation of ShareAction’s strategy to tackle poor health via its LIPH programme, a cross-cutting programme of work leveraging our toolkit of investor accountability, corporate engagement and policy advocacy.
• Lead and motivate a team of 10 staff members and directly line manage at least three of them.
• Ensure adequate risk management and Monitoring, Evaluation, and Learning (MEL) processes are in place.
• Together with the Fundraising team and Co-Director of Corporate Engagement, be responsible for securing funding for the LIPH programme, including writing funding bids, supporting with relationship management, supporting the coordination of our Funders’ Governance Group, and helping produce update reports.
• Plan, manage and report on budget for the LIPH programme, delegating workstream and campaign budgets where there are appropriate leads.
• Develop and nurture strategic relationships with senior external stakeholders, including funders, journalists, investors, and civil society organisations.
• Act as one of ShareAction’s subject matter experts on commercial determinants of health, keeping your knowledge up to date with developments across academia, civil society, and public policy.
• Act as a media spokesperson for the team and represent it in internal and external forums.
• Work with peers at the “Head of” level to play a leadership role across ShareAction.

What you’ll bring to the team

Essential

• Passionate about harnessing the power of the financial system to address poor health across the commercial determinants of health.
• Excellent organisation and project management skills, with demonstrable experience leading ambitious programmes of work.
• Great team player with experience of building, managing and leading a high-performing team based on mutual trust, respect and inclusion and providing mentoring support to more junior members of staff.
• A strategic mindset.
• Comfortable with working autonomously, setting priorities, managing workload and driving delivery against objectives for yourself and your team.
• Excellent communication skills, both written and verbal, and the ability to flex style according to your audience.
• Experience building relationships at a senior level with stakeholders across the private and public sectors, with the ability to understand a range of perspectives and to influence with respect and diplomacy.
• Either a strong professional knowledge and understanding of the commercial determinants of health and/or of responsible investment.

Desirable

• Substantial experience leading and/or feeding into an advocacy campaign.
• Previous experience securing philanthropic funding for programmes of work.
• Experience managing budgets.
• Experience speaking directly to the media and representing an organisational position.
• Proficiency with common office software, including Microsoft Office, Outlook, SharePoint, Cascade, and Salesforce.

If this role sounds like something that would build on your current skill set and engage you, we’d love to hear from you!

ShareAction is currently developing its strategy for the next five years, so it might be that we need to make a few tweaks to your list of responsibilities.

We have a formal hybrid working policy in place. As Head of the team, we expect that you will work from the office at least every Tuesday if you are based in London and at least two Tuesdays a month if you are based outside of London. The team holds its weekly meetings on Tuesday morning.

What we will do for you

We are a fast-paced organisation that has grown substantially over the past few years. We recognise that our people work hard to advocate for responsible investment and drive meaningful engagement with those who have the power to create a brighter future. Every day, they bring their expertise, passion and persistence to build a world where the financial system serves our people and planet. We want to ensure we provide an environment for our colleagues to thrive.

Currently, we are pleased to offer:

• A commitment to flexible working: over 60% of our employees have some sort of flexible working arrangement in place, well above the average for UK workplaces.
• Hybrid working: we are committed to supporting our staff to work in a way that suits their lifestyle and meets the requirements of their role.
• Internal promotion and development opportunities: we offer a range of ways to improve your skills and focus on what you love, including promotion, secondment, or sideways development opportunities. For some levels of roles, we also offer direct progression.
• A unionised work environment: our staff have the opportunity to join the union and are supported by our recognised union, Unite. We regularly consult and negotiate with our employees on workplace matters ranging from working conditions to pay.
• Regular in-person meetings, including all-staff away days, retreats and directorate strategy days to create connected teams.
• 8% non-contributory pension invested with NEST, who make a range of options available.
• A healthcare cash plan that gives you money back on your healthcare costs.
• An employee assistance programme: advice and support, lifestyle discounts and short-term counselling.
• 25 days’ annual leave plus office closure at the end of the year, ensuring everyone gets time to switch off together.
• Enhanced family leave pay: up to 18 weeks paid at 90% for either parent.
• Enhanced sick pay starting at 5 weeks’ full pay from day 1.
• Season ticket loan and a cycle-to-work scheme.

ShareAction values and respects all differences in people (seen and unseen) and welcomes applications from all backgrounds, communities and industries. We are committed to having a team that is made up of diverse skills, experiences and abilities, and we are working hard to provide an environment where all can bring their authentic selves to work. We know that some people won’t apply for a role unless they meet all the requirements listed in the job description. If this is the case for you, but you think you would excel in this role, we want to hear from you!

For further information and to apply, please visit our website via the Apply button.

Closing date: 9am on 20 October 2025.
First-round interviews: 28, 29 & 30 October 2025.
Second-round interviews: 10 & 11 November 2025. An informal meet with the team will follow.

To be considered for this post, you must be legally eligible to work in the UK; unfortunately, we are unable to provide visa sponsorship.

Salary: £75,000 - £85,000
Location: Much Hadham, Hertfordshire – 60-acre campus
Contract: Full-time, permanent
 
Shape the future. Drive innovation. Transform lives.
 
At St Elizabeth’s, technology isn’t just about systems and servers — it’s a vital enabler of the life-changing work we do every day.
 
Set within 60 acres of stunning Hertfordshire countryside, we are a unique and values-led charity, supporting children and adults with epilepsy, learning disabilities, and other complex needs through specialist education, residential care, and health services.
 
Now, under a bold and ambitious five-year strategy, we are investing in our future — modernising, growing, and embracing innovation. We are looking for an exceptional Head of IT to lead this transformation, shaping a technology roadmap that supports our services today while building for tomorrow.
 
This is a strategic leadership role, not an operational “keep the lights on” post. You’ll work at the heart of our organisation, ensuring our digital infrastructure, systems, and innovation keep pace with — and enable — our mission, while providing direct line management to our IT Manager and working closely with them on both operational delivery and ICT budget management.
 
Your Impact
 
As our Head of IT, you will:

• Lead our long-term IT strategy — ensuring our technology supports organisational growth, service development, and digital inclusion for everyone we support.
• Provide direct line management to the IT Manager, ensuring day-to-day operations align with strategic goals.
• Develop, manage, and monitor the ICT budget in partnership with the IT Manager, ensuring cost-effective and future-proof investment decisions.
• Champion AI, automation, and assistive technology to transform care, education, and operational delivery.
• Oversee a comprehensive modernisation programme ensuring operational systems digitally interface efficiently, sharing data across all service and support areas.
• Drive integration of systems to enable real-time data insights, streamlined processes, and improved user experience.
• Advise the CEO, Board, and Senior Leadership Team on opportunities, risks, and technology trends, ensuring decisions align with organisational goals and sector best practice.
• Build strong relationships with technology providers and sector networks to bring innovation and best practice into the organisation.
• Collaborate across teams to embed technologies that make a tangible difference to the lives of our children, young people, and adults.

 
About You
 
You’ll be a visionary IT leader who can see the bigger picture — and bring it to life. You’ll combine strong technical knowledge with strategic thinking, commercial awareness, and the ability to inspire confidence in technology across a diverse organisation.
 
You will have:

• Experience leading IT strategy in a complex, multi-site organisation.
• Proven experience managing IT teams, including direct line management of senior IT staff.
• The ability to develop and oversee ICT budgets, ensuring financial accountability and value for money.
• The credibility to influence senior leaders, Board members, and external partners.
• A track record of delivering impactful technology projects that enhance service delivery.
• A passion for using technology to improve people’s lives — particularly in education, care, or charity settings.

 
Why Join Us?

• A pivotal leadership role in a forward-thinking, purpose-driven charity.
• The opportunity to design and deliver a full digital transformation.
• A collaborative, supportive culture where innovation is encouraged and valued.
• A beautiful working environment with on-site facilities.
• Competitive salary, dependent on experience and qualifications.

 
If you’re ready to lead with vision, embrace innovation, and create technology solutions that transform lives, we’d love to hear from you.
 
How to Apply
 
Please apply today by completing an application form and uploading your CV. Applications will be reviewed on a rolling basis — we recommend applying early, as we may close the advert once enough strong applications are received.
 
Please note: We are not located on a public transport route, so having access to transport is helpful.
 
Safeguarding & Inclusion
 
St Elizabeth’s is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. An enhanced DBS check is required for this role.
 
We are proud to be an Investors in People and Disability Confident Employer.
 
Registered Charity: 1176777
 
Apply today and be part of shaping the future of St Elizabeth’s.
 
#INDMGR
 
REF-224 317

Head of HR and Operations – Female applicants only

Contract: Permanent, 4days/week (1-2days/week in the office, central London)

Salary: £50-55,000 (FTE)

Are you an experienced HR and Operations leader looking to make a real impact in a values-driven organisation? We are working with a highly respected not-for-profit who are seeking a Head of HR and Operations to lead their people, IT, and facilities functions at a time of growth and transformation.

The Role:

Reporting directly to the Executive Leadership Team, this is a pivotal role shaping the organisation’s future. You’ll lead HR strategy and practice, ensuring robust policies, processes, and people development across the organisation. Alongside this, you’ll oversee IT systems, cyber security, facilities management, and compliance — creating the infrastructure needed for the organisation to thrive.

Key responsibilities:

• Driving HR strategy, talent development, inclusion, and staff wellbeing.
• Leading on operational processes, including IT systems, cyber security, and data compliance.
• Overseeing facilities, health & safety, and office infrastructure.
• Providing strategic leadership as part of the Senior Leadership Team, supporting organisational growth and resilience.

About You:

• CIPD Level 5 (Chartered Membership desirable).
• Proven HR leadership experience, ideally within the not-for-profit or charity sector.
• Strong knowledge of employment law, HR best practice, and leading change initiatives.
• Awareness of IT, facilities, and health & safety management.
• Excellent communication skills, with the ability to inspire, collaborate, and influence.
• A genuine commitment to equality, diversity, inclusion, and values-based leadership.

The opportunity:

• A senior leadership role with real scope to shape strategy and culture.
• The chance to work in a purpose-led organisation with a strong mission and impact.
• Flexible and supportive working environment.

This is a unique opportunity to combine your HR expertise with operational leadership, supporting an organisation through a key stage of its journey.

Please note: This is a female-only role under the Equality Act 2010, Schedule 9, Part 1. Applicants.

Job Title: Office Support Assistant

Team:Fundraising, Communications, Retail & Reception

Reporting to Director of Fundraising, Communications, Retail

Hours:                              30 hours per week 

Period:                             Permanent Contract

Salary:£28000.00 Pro rata'd to 4 days a week

Full time, permanent contract, 4 days a week, 30 hours per week, 7.5 hrs per day, paying £28000.00 per annum (pro rata'd to 4 days a week). Fully office based role.

Are you looking for all round experience to work in a dynamic team in a Global Charity? An opportunity awaits the right candidate who can multi task to work in income processing, fundraising, digital/social media work and database use.

Mothers’ Union has  4 million members in 83 countries and our members have been empowering communities to combat poverty, speak up for social justice and improve wellbeing of those around them for more than 145 years. Family and community are at the heart of all we do, ensuring any change is relevant and lasting. We are proud that through our 4 million members acting as volunteers we are able to understand and support in the region of 1 million people each year, giving them the skills and knowledge to transform their own lives for the better.

The Fundraising, Communications, Retail Team & Reception

The Team is responsible for fundraising for the charitable work of Mothers’ Union and for communicating our work internally and externally in various formats and media platforms, resourcing dioceses, building membership, and providing a first point of contact for all callers and visitors to Mothers’ Union.

The Role

The successful candidate will primarily work with the Fundraising, Communications, Retail Team and perform Reception duties.

This role is a permanent Contract, 4 days a week . The role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.

Who we are looking for:

We’re looking for someone with great people and customer service skills, as well as drive, initiative and determination. You’ll be diligent with details and accuracy, and have a dynamic approach to your work. You will be a natural problem solver and a multi tasker always looking to improve.

Main Responsibilities 

Reception Duties

• Ensure a high levels of customer service is always maintained.
• To ensure reception area is well-maintained, tidy and presentable at all times.
• Call handling and redirection.
• Greeting visitors; providing face to face information and signposting.
• Greeting conference delegates; ensuring they are signed in, have relevant security badges, and information regarding allocation of meeting rooms and their location.
• To update the meeting rooms’ presentation notices and door signs as necessary.
• To liaise with the Conference & Facilities team to arrange any on-the-spot meeting room requests or other enquiries.
• To receive visitors of Mary Sumner House tenants and informing the relevant tenant of visitor’s arrival.
• Ensure all visitors observe the necessary security and health & safety procedures, including the visitors log.
• Maintain building security by following safety procedures and controlling access via the reception desk.
• Receive, sort and distribute post/deliveries.
• Organise the mailing out of letters and parcels as required.
• To assist the Conference & House Co-ordinator and Conference Facilities Technician when needed.
• In the absence of the Conference & House Co-ordinator, to cover the bookings and administration of meeting rooms, liaise with the facilities team to ensure meeting rooms are set up as required and refreshments and a/v equipment are in place and operational.
• To provide general administrative and coordination support related to the building and teams across the organisation. 

Membership/Supporter Care and Income Processing

• Be the first point of contact for retailby phone, letter or email and responding to these in a timely manner.
• Ensure high levels of customer service are always maintained.
• To acknowledge all fundraising income received from various sources (cheques, cash, online giving).
• To provide retail external fulfilment providers with information and support required to enable them to meet their fulfilment KPI of 1 to 3 working days, reporting any issues to the retail manager.
• To carry out retail administration duties including but not limited to the processing of all information relating to the organisational finance system.

Fundraising, Data and Database

• Support with the administration, booking, planning and delivery of income generating events.
• Produce materials to support community fundraising activity in line with agreed appeals and events.
• To work alongside the Database Manager to maintain the data architecture and quality of the database at all times.

General

• To manage the bookings diary for Mothers’ Union’s displays and banners.
• Provide administrative support to the Director of Fundraising, Communications and Retail around team meetings.
• To actively be involved in any projects undertaken by the team and contribute as required or directed by the Director of Fundraising, Communications and Retail.
• To contribute to team meetings and organisational priorities.
• To provide general administrative and coordination support related to the building and teams across the organisation.

Skills & Experience

• Experience of working within an office or customer service environment is essential.
• Experience of working with Excel is essential.
• Working within the Charity sector is desirable.
• Pleasant and efficient telephone manner. Ability to interact in a friendly and
• Personable manner with external clients, tenants and staff.
• Experience of working at a reception will be an advantage.
• Knowledge/experience of working in a conference facility and advantage.
• Good computer skills and of MS Office software, MS Outlook, Teams and Zoom.
• GCSE or equivalent passes in English and Mathematics.

Personal Attributes

• Ability to work largely self-directed and use initiative.
• Excellent interpersonal skills - ability to communicate efficiently, confidently and sensitively to a wide range of people both verbally & written.
• Good organizational skills – proven ability to effectively prioritise workloads and meet deadlines.
• Team player, flexible, enthusiastic.
• Reliable and punctual.
• An excellent team player.
• Prioritisation and time management.
• Able to demonstrate an understanding of the core values of the Mothers' Union.

Work Location

This role is based at our head office in Central London. Since this is a 100% office based role, no home working option is available.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The closing date for applications is 22 October 2025 . Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline.

We will start interviewing suitable candidates as we go along and reserve the right to close the advert before the deadline in the event we select a suitable candidate.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

 

 

 

Welcome to Ada!

Our mission is to educate and empower the next generation of diverse digital talent. We are searching for a dynamic, new Head of People and Talent as the College enters an exciting new period of growth across our Greater London and Greater Manchester regions and beyond. Ada is a high-performing specialist technical College, the first brand new Further Education College in England since 1993. We use our deep relationships with our learners and industry partners to deliver a transformative education experience and train the next generation of diverse digital talent. We achieve top-tier achievement rates and outcomes for our learners with a particular focus on recruiting learners from less privileged circumstances, ethnically diverse backgrounds and young women, who are particularly underrepresented in the tech sector. 

90% of our alumni are in employment or further education. For those in employment, 67% earn greater than the median graduate salary and 97% earn greater than the local living wage. Our wide range of diverse, talented staff members, from education, private sector and non-profit backgrounds, is one of the things that makes us unique and we’re passionate about building a supportive, values driven environment for both our students and staff, which is where you come in!

About You:

Are you an experienced People and Talent professional? Do you have experience in the education and skills or similar sectors? Can you tangibly articulate your experience of leading a small People and Talent focused team to achieve great things and dealing with a wide-range of People and Talent related projects and topics? If so we’d love to hear from you!

Title: Head of People and Talent

Nature of the Role: 0.8 FTE or Full time. Permanent (fixed term considered if preferable)

Working Pattern: Minimum of 3 days per week on campus if full time (2 days a week if contracted to 0.8 FTE)

Core Hours from 10am - 4pm

Annual Salary: £50,000 - £55,000 (pro-rata)

Pension: Workplace pension, employer contribution @ 10%

Holidays: 27 days per annum (with 3 additional days reserved for Christmas and New Year closure days)  [pro-rata for part time]

Location: London (Pimlico)

Application Process: Initial screening and then 2 x in-person interviews.

Closing Date: 31st October. However, applications will be reviewed on a rolling basis.

What’s your mission?

In this role you will embody Ada’s culture, being responsible for the wellbeing of the staff and attracting new talent as well as providing effective leadership and line management of the People function. Reporting directly into the CEO, you will act as a trusted, strategic partner, ensuring alignment on both organisation and people capabilities, fostering a culture of high performance and growth. You will regularly attend Executive Leadership Team (ELT) meetings and engage with Board Members and have the opportunity to harness the experience and expertise of some of our private sector pro bono supporters to drive forward the vital People Management agenda at Ada, which is a core pillar of our ‘Evolving to Ada 2.0’ strategy and critical to scaling our impact.

You will be responsible for leading the People and Talent team across our London and Manchester campuses, and ensuring relevant processes are followed as well as driving forward people management priorities and initiatives. This is a hands-on operational role that will also stretch your strategic thinking and planning skills. The role is expected to evolve in seniority as you build out the team underneath you in line with the College’s planned growth in learner volumes and staff headcount. The postholder will be expected to make regular visits to the college’s campus in Manchester/London.

Key responsibilities of this role include:

● Management -

○ Partner the Executive Leadership Team to lead on the implementation of Ada’s people management strategy as part of our new organisational strategy.

○ You will set clear priorities and focus areas for the People team, effectively managing performance, and supporting development.

○ Provide effective day-to-day support for the Executive Leadership Team and line managers to ensure the College runs smoothly, is attracting ever an ever better quality of candidates for vacant roles and is HR compliant at all times.

○ Design and implement initiatives that enhance employee satisfaction and retention, promoting a positive and inclusive culture for Ada.

● Building our Employer Brand -

○ Working with internal and external stakeholders, work to ensure we significantly improve our ability to attract and retain the best talent in a competitive market.

  Create a transparent and authentic brand externally to help Ada to welcome more amazing people.

● Employee Relations -

○ Advise line managers and staff on best practices for managing employee relation cases and conflict resolution using external best practice and up to date legislation.

○ Partner with the ELT on complex, high risk cases or disputes to deliver a pragmatic outcome that reduces risk to Ada.

○ Stay up to date with relevant employment laws and regulations, and ensure compliance in all employee activities while upholding Ada’s organisational values.

● Policies & Procedures -

○ Provide support and guidance to line managers and the Executive Leadership Team. Acting as a trusted advisor in all cases including performance management, conflict resolution and disciplinary cases ensuring Ada’s policies and procedures are adhered to at all times.

○ Act as the leader on topics/requests related to policies, employment law and compliance.

○ Ensure policies and procedures are reviewed regularly and are up to date.

● Systems & Processes -

○ Provide support on change management programmes including restructures, ensuring change processes are implemented smoothly and risks are identified and mitigated in a timely manner.

○ Drive adoption of the recently implemented HR platform (i.e. AccessHR). Ensure all staff adhere to the agreed processes including performance management.

    Plans are to effectively link performance management to reward and recognition.

○ Proactively review existing processes and identify areas to introduce efficiencies.

● Diversity & Inclusion - Partner with the Executive Leadership Team, and lead on the implementation of the EDI action plan. In time, evolve this into a more formal strategy that ensures Ada remains an inclusive and welcoming employer across our campuses for all our staff and other stakeholders.

Key Skills and experience required

• A minimum of 4 years previous People/HR generalist and partnering experience preferably with some experience of working in schools, colleges, universities, training providers or education management organisations.
•  Level 7 CIPD qualified, or similar experience is essential Demonstrable experience of improving talent attraction, selection and development
•  Demonstrable knowledge and understanding of UK employment law and experience in handling complex ER cases, Employment Tribunals, ACAS Conciliations and Settlements. 
•  Demonstrable experience of working with leaders on complex people related issues.
•  High level of integrity, discretion and confidentiality.
•  Evidence of delivering HR solutions, including strategic HR initiatives and change projects.
• Strong problem solving and decision making ability, with a proactive and solutions oriented mindset and approach.
• Excellent leadership skills with a track record of building and/or maintaining a high-performance culture and role modelling excellent behaviours.
• Strong communication and stakeholder management skills with the ability to build rapport and influence stakeholders at all levels of the organisation.
•  Highly collaborative with the ability to work effectively with colleagues across the function, showing a united front to stakeholders.
•  Ability to balance commercial outcomes with mitigation of business risks.
•  Willingness to travel to the different College sites on a monthly basis, often involving overnight stays
•  A personal commitment to safeguarding and learner/colleague wellbeing.
•  Willingness to undergo pre-employment checks, including an enhanced DBS check.

Safeguarding

Ada, the National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment.

Equal opportunities

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths.

Applicants with disabilities

Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact the HR team.

Sponsorship

We are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to Apply

Please send a completed CV and brief Cover Letter outlining your interest and suitability for the role.

If you have any queries in advance of applying then please also email the HR Team.

Good Luck with your Application!

Make-A-Wish UK is seeking a visionary leader to drive public fundraising and supporter engagement at scale. This strategic role oversees all public income streams, including: individual giving, legacies, events, and innovation, while leading a high-performing team and sector-leading Supporter Care function.

You'll shape long-term growth, deliver significant income targets, and champion a supporter-first culture across the organisation. As part of our Extended Leadership Team, you’ll influence board-level decisions and help ensure Make-A-Wish UK continues granting life-changing wishes for children with critical illnesses.

Core Purpose: 
The Head of Public Fundraising is a pivotal strategic leadership role at Make-A-Wish UK,   responsible for the strategic direction, planning, delivery, long-term growth and performance of all public fundraising and supporter engagement activity.
 
This includes   strategic oversight of all public income streams - individual giving (cash, regular giving, lottery, payroll), legacies, in-memory giving, challenge events, community fundraising, owned products, and innovation—as well as   operational leadership of the Supporter Care team, which manages supporter care, income processing, data imports, and inbound queries for the whole organisation.
 
The role leads a multi-disciplinary team of around 20, across four core public fundraising and engagement functions, who are responsible for delivery of a high-performing public fundraising programme and sector-leading supporter care function - acquiring, engaging, and retaining supporters at scale, growing income sustainably and ensuring every interaction reflects Make-A-Wish’s values and drives long-term income growth.
 
This role contributes to over 50% of the charity’s total fundraised income, plays a critical role in long-term sustainability, and operates at cross-organisationally to embed a supporter-first culture, championing   segmentation, stewardship and integrated journeys that drive lifetime value. The role is responsible for delivering significant and growing income targets, developing multi-year investment plans, and influencing organisation-wide strategies to ensure we are equipped to serve a growing supporter base. The postholder is part of the Extended Leadership Team (XLT), reporting to the Director of Income & Engagement, and influences decisions at Board level through strategic investment planning and performance reporting.

Essential Criteria:

• Minimum 10 years’ experience in public fundraising, with a strong track record of income growth across a broad portfolio of income streams (e.g. individual giving, legacies, community, events, innovation, lottery).
• Experience of leading the development and implementation of organisation-wide strategies, and aligning team plans to broader strategic priorities.
• Demonstrable success in a senior leadership role of similar scale and complexity, with full accountability for strategy, delivery, performance and people management across multiple teams and functions.
• Proven experience in designing and delivering large-scale fundraising strategies, investment plans, and innovation pipelines which supports the organisational vision, mission and strategic objectives.
• Significant experience of leading both income-generating and operational functions (e.g. supporter experience or donor services).
• Highly experienced in developing and delivering multi-channel and multi-product acquisition, engagement and retention strategies to engage a range of supporter audiences to grow a supporter database and increase lifetime value.
• Highly experienced in using different direct marketing techniques across a range of channels including DRTV, DM, F2F, TM and digital marketing, with a proven track record of income growth within a fundraising environment, developed and delivered with a focus on future sustainability.
• Strong background in managing multi-million-pound budgets and long-term ROI models, including regular Board-level reporting.
• Strong external representation skills, including managing relationships with key suppliers, agencies, and sector partners.
• Demonstrable ability to lead insight-driven innovation, with experience of testing, scaling and refining audience-led approaches.
• Comfortable using digital tools, automation or CRM platforms to optimise supporter journeys and improve operational efficiency.
• Deep understanding of UK fundraising regulation, supporter data compliance, and charity governance. Awareness of organisational risk and compliance, including how regulatory or reputational risks impact strategic decision-making.

Skills, knowledge and behaviours required for this role:

• Strategic and commercial thinker, able to balance short-term results with long-term growth and sustainability.
• Inspirational leader with experience managing large teams, including senior managers, across income and service functions.
• Flexible and adaptive leadership style, able to support a range of personalities and development needs across the wider team.
• Confident leading across the full employee lifecycle, from recruitment to performance management and succession planning.
• Excellent communicator and presenter, able to engage, influence and motivate stakeholders at all levels, including Board.
• Highly numerate, with experience in multi-year investment modelling and income forecasting across multiple programmes.
• Skilled in insight-led decision making, journey optimisation, and integrated campaign delivery.
• Strong understanding of digital marketing tools and supporter engagement across online channels.
• Experienced in designing and improving supporter journeys to increase satisfaction, retention and lifetime value.
• Proficient in CRM and insight tools (e.g. Salesforce, Power BI, Google Analytics).
• Highly organised, analytical and outcome-focused, able to manage multiple complex workstreams and competing deadlines.

Strategy and Planning

• Develop, own and drive the Make-A-Wish Public Fundraising strategy and roadmap, aligning it to organisational goals and strategy, and ensuring long-term scalable, sustainable income growth.
• Shape strategy and long-term plans across all public income streams: individual giving (cash, RG, lottery, payroll giving), legacy, in-memory, third-party events, community fundraising, owned products and innovation.
• Use insight, segmentation, and lifetime value data to inform fundraising planning across acquisition, engagement, and retention. This includes owning the Make-A-Wish supporter segmentation model.
• Ensure the team adopts a test-and-learn culture grounded in insight, continual improvement and audience understanding.
• Lead the development of scalable propositions, product strategies and audience approaches across all public income channels.
• Set up and model new income streams from scratch (e.g. lottery and regular giving programmes), with robust 10-year financial investment cases to inform Board-level decisions.
• Oversee the development of the engagement strategy for these supporters—defining its purpose, positioning, and role in supporting income growth, supporter satisfaction, and operational excellence.
• Oversee the development and delivery of a comprehensive Supporter Care Roadmap, ensuring all inbound supporter touchpoints are high quality, timely, compliant, and aligned with Make-A-Wish’s tone, values, and fundraising activity.
• Provide strategic leadership to the Supporter Care function, ensuring it is fully embedded into the public fundraising model and capable of scaling as supporter volumes grow, including future-facing processes, tech use, and journey mapping.
• Lead strategy on audience journeys and supporter touchpoints, including Make-A-Wish’s Contact Strategy, driving joined-up experiences and consistent messaging.
• Contribute to the overall organisational strategy through Extended Leadership Team (XLT) engagement, ensuring public fundraising is fully integrated. Act as a senior leader within Income & Engagement and across the organisation, contributing to cross-functional strategy and planning.

Operational Delivery

• Oversee the delivery of public fundraising programmes across all channels and products, ensuring alignment to income, supporter volume, and ROI targets.
• Lead the development and testing of new fundraising propositions, programmes and products, in line with audience needs and market opportunities.
• Oversee the team to deliver multi-channel campaigns across DRTV, direct mail, F2F, telemarketing, digital and social - working closely with agencies and internal teams.
• Ensure all supporter journeys across fundraising and experience are aligned, data-driven, and optimised to deepen engagement and improve retention.
• Oversee the operational performance of the Supporter Care Team, ensuring efficient income processing, compliant data handling, and prompt responses across phone, inbox and other inbound channels.
• Deliver continuous improvement across supporter care workflows—introducing training, process optimisation, documentation and KPIs.
• Ensure fundraising and supporter care functions meet all regulatory requirements (Fundraising Code, Gambling Commission, GDPR), including acting as the lead for the Gambling Commission.
• Lead strategic projects at XLT level that improve supporter engagement, fundraising effectiveness and operational scalability.

Financial Management

• Hold responsibility for multi-million pound income and expenditure budgets across the department.
• Lead business planning, investment proposals, budgeting, and reforecasting across all public fundraising and supporter care activity for 5 to 10 year plans.
• Build and manage multi-year investment models to inform income planning, particularly for high-potential streams like regular giving and lottery.
• Monitor and report on financial performance, providing insight, variances, and recommendations to senior stakeholders and the Board. Monitor return on investment across products and channels to inform future strategic decisions.
• Support senior managers to manage their budgets effectively and adapt where needed to maintain financial performance.
• Ensure all activity within supporter care operations is cost-effective, accurate and delivers strong value for money.

People Leadership and Culture

• Provide strategic leadership to a multi-functional team of approximately 20 colleagues, including four senior direct reports across core fundraising and supporter servicing functions.
• Set a clear team vision and ensure that performance, culture and development support organisational ambitions and create a supportive, inclusive culture focused on shared goals and continuous improvement.
• Embed a high-performance culture through clear goals, coaching, accountability, and personal development plans.
• Champion coaching, cross-team collaboration and a test-and-learn culture - empowering staff to innovate and drive impact.
• Ensure Supporter Care staff are resourced, trained and empowered to deliver a high-quality supporter experience that aligns with strategic goals.
• Lead on culture change within the Supporter Care function, embedding shared purpose with fundraising and a deep understanding of how supporter experience contributes to retention and long-term income growth.
• Shape the future structure and capability of the team to support long-term growth, including the integration of the Supporter Care function into the public fundraising model.

Stakeholder and Supplier Management

• Lead strategic supplier relationships across fundraising and experience (media, creative, F2F, print, fulfilment), negotiating contracts and ensuring high-quality delivery.
• Build strong internal relationships with stakeholders in Brand, Digital, Tech, Finance, Data and Wishgranting to deliver joined-up strategy and planning. Collaborate with key internal stakeholders to deliver integrated, insight-led supporter journeys and ensure shared accountability for audience experience
• Collaborate with the Head of Brand & Comms to ensure fundraising communications reflect the brand and improve audience engagement.
• Represent Public Fundraising at the Extended Leadership Team (XLT), contributing to cross-charity strategy, insight sharing and project delivery.
• Act as a key internal ambassador for the supporter, using insight and feedback to shape fundraising propositions and operational improvements.

Data, Insight and Innovation

• Work in partnership with Data & Impact to develop insight tools and reporting dashboards to track performance across both income and supporter experience.
• Oversee use of segmentation, audience journey mapping, and predictive analytics to inform both fundraising and operational planning.
• Lead on Make-A-Wish’s innovation pipeline within Public Fundraising, identifying opportunities for new product development and managing test-and-learn pilots through to scale.
• Monitor market trends and competitor activity to ensure fundraising and supporter care stay relevant and responsive to audience expectations.
• Own delivery of the supporter care improvement programme, embedding measurement of satisfaction, service levels, and team performance.

Responsibilities:

Principal Role

• Develop and deliver Back Up’s corporate fundraising strategy, focusing on securing long-term, high-value partnerships with organisations aligned to our mission.
• Lead on building and maintaining a pipeline of corporate prospects, driving new business and fostering strong partnerships that support Back Up’s objectives.
• Build and nurture relationships with existing and new partners, ensuring they are engaged, informed, and understand the impact of their support.
• Oversee and manage corporate partnerships income and expenditure budgets, ensuring targets, KPIs and return on investment are achieved and reported.
• Work closely with the Promotions manager to support sponsorship requests with spinal cord injury sector partners.
• Champion collaborative working across the organisation to maximise opportunities and ensure alignment with Back Up’s business plans and strategy.

Key Responsibilities

• Proactively identify and secure new corporate partnerships through research, networking, events and tailored approaches.
• Account manage existing partners, delivering exceptional stewardship, engagement opportunities and impact updates.
• Write and create persuasive funding applications, proposals and pitches, working with the trusts and foundations team where beneficial.
• Organise, prepare for and lead meetings and pitches to win new partnerships and strengthen existing relationships.
• Undertake due diligence on potential partners in line with Back Up’s fundraising policies.
• Lead on drafting partnership agreements, clearly defining mutual expectations and mitigating risks.
• Develop, motivate and support corporate volunteers, partners and committees to drive sustainable fundraising.
• Design and implement engaging corporate communications, including use of LinkedIn and other social media to raise awareness and income.
• Monitor, measure and evaluate corporate fundraising performance, reporting progress to Head of Partnerships, senior management, and trustees.
• Keep abreast of industry trends, particularly organisations and foundations focused on social mobility, inclusion, and mental and physical health.
• Work closely with the Services team to understand and communicate the impact of partnerships on people affected by spinal cord injury.
• Collaborate with Finance and Operations to create partnership budgets and contracts.
• Work with the partnerships team (special events, trusts and foundations, promotions manager) to develop cultivation activities tailored to corporate audiences.
• Represent the team at internal and external meetings, working groups and events.
• Contribute to a collaborative, creative and expert fundraising culture by sharing ideas and best practice across the team.
• Maintain accurate records of all interactions and approaches.

Are you a big-picture thinker with a passion for digital communication and audience engagement? Do you thrive on leading creative teams and shaping campaigns that make a lasting impact? 

We’re looking for an experienced, strategic marketing leader to join UCB as our new Head of Marketing and Digital. This is a senior role, leading a talented and enthusiastic team responsible for all of UCB’s marketing and promotional output – across print, digital, broadcast and social media.

You’ll bring a sharp eye for digital trends, be confident in overseeing website development, print and digital communications and have a track record of delivering strong, multi-channel campaigns. Your leadership will help us grow our audiences, increase awareness of UCB’s ministry, and keep us connected to our supporters in meaningful and measurable ways.

You'll work closely with the Director of Communications and colleagues across UCB to deliver clear, consistent messaging and creative campaigns that reflect UCB’s mission and values.

The essentials:   

• A strong background in marketing and communications – ideally in both digital and print.
• Confidence leading strategy, campaigns, and people.
• A good grasp of digital marketing tools and platforms.
• Excellent communication and organisational skills.
• A heart for UCB’s mission and Christian ethos. 

Location: United Christian Broadcasters Ltd., Broadcasting Centre, Hanchurch Lane, Stoke on Trent ST4 8RY (with the flexibility to work from home up to 40% of the time) 

Closing date for applications: - Wednesday 29th October 2025 – noon. We reserve the right to close this early should we attract the right candidate.

Interviews: Thursday 13th November 2025

Salary: £45,000 per annum.  Plus staff benefits that include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

For an application form and job description please visit our website

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

Help fund the future of greyhound welfare

Are you an experienced and passionate fundraiser with a specialism in individual giving and a commitment to animal welfare? Join Greyhound Trust as our Individual Giving Manager. Help us find homes for more greyhounds and fund the future welfare of retired racing greyounds across the UK. This is a new role in a growing team and an opportunity to be part of a step-change in our income generation and engagement. 

About Us

At Greyhound Trust, we believe every retired racing greyhound deserves a loving home and a life filled with kindness and compassion. Our national network of homing centres and Branches—powered by dedicated staff and volunteers—supports over a thousand greyhounds each year in their journey from track to home. 

Approaching 50 years of helping greyhounds in their transition from racing, matching them to homes where they will thrive in their retirement, the Greyhound Trust is embracing the rapid changes both in the greyhound racing industry and in wider society. The Trust has an annual income of c.£4.5m which enables us to find loving homes for around half of the 8,000 greyhounds that retire from racing every year.  

The Role

Planning and delivery of the Greyhound Trust’s fundraising from individuals to support delivery of our organisational strategy.

This is a new role within our new and growing income generation and engagement team. Reporting to the Head of Income Generation and Engagement, the Greyhound Trust looks to you to review and develop current Individual Giving income streams, identify and implement new opportunities and deliver a sustainable growth plan suited to the Greyhound Trust brand, stakeholders, resources and strategic aspirations. We need to build a strong financial foundation that will allow us to care for and home even more greyhounds both today and in the future, engaging new supporters and motivating existing ones to continue their support.

What you will do

• Under the direction of the Head of Income Generation and Engagement, create, deliver and evaluate a long-term Individual Giving strategy.
• Build a diverse and sustainable individual giving portfolio suited to the Greyhound Trust brand, stakeholders, resources and growth aspirations.
• Plan and deliver engaging multi-channel fundraising campaigns, appeals and/or product promotions
• Use data and insight to drive performance, monitor results, and build cases for support.
• Develop and deliver supporter journeys to encourage loyalty and growth across all income stream.
• Integrate individual giving with wider brand, marketing, communications and retail initiatives.
• Provide support to branches in ad hoc individual giving activities.
• Work collaboratively with the PR / Engagement Manager to maximise impact of  integrated campaigns both nationally and with branches.

About You

• Experienced in devising and implementing individual giving programme across donor acquisition, journeys and srewardship
• Target-focused with a track-record of delivery
• Innovative in product development
• Professional and proactive, with a strong work ethic and “can do” attitude.
• Curious, analytical, data and insight-driven and innovative.
• Excellent communicator, negotiator and team-player.
• Capable of handling stressful situations while maintaining a positive demeanour.
• Excellent discretion with high professional standards 
• Enthusiastic and empathetic towards the Greyhound Trust’s vision, mission and values.

Why Join Us?

• Be part of a respected national charity with a mission-led culture

• Work alongside a passionate team, who are dedicated to Greyhound Trust and Greyhound Welfare

• Be instrumental in the next phase of our growth and engagement of new supporters 

How to Apply

If you're ready to drive a steo-change in our individual giving, we’d love to hear from you.

Apply by submitting your CV AND a covering letter, outlining your suitability for the role and why you would be a great fit for Charity and its existing committed team.

Head of Funding (6 month contract)

Salary: £68,000–£72,000 per annum
Contract: 6-month FTC (ASAP start)
Location: Hybrid, London (2 days office / 3 days home)

We are seeking a confident and experienced funding professional to provide steady leadership and oversight within a well-established funding team. This role will be key in maintaining the smooth running of day-to-day operations, ensuring funding programmes are delivered effectively and in line with governance and organisational priorities.

You will oversee the full funding cycle, from the development and review of proposals through to decision-making, monitoring, and reporting, ensuring activity continues to meet high standards of accountability and impact. Leading a small, experienced team, you’ll provide direction, support, and guidance to keep delivery on track and champion best practice across all areas of funding.

Collaboration is central to the role, working closely with colleagues across finance, impact, and engagement to ensure information flows smoothly and the team remains aligned.

We’re looking for:

• Senior-level experience within grantmaking, funding, or programme management.
• Strong people management skills with the ability to motivate and support a team.
• Excellent organisational, analytical, and communication skills.
• A pragmatic and professional approach, with sound judgement and attention to detail.

This is an excellent opportunity for an established funding leader to bring their expertise to a respected organisation, ensuring continuity and excellence in delivery while contributing to meaningful work that supports communities and drives positive impact.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR).

Contract: Permanent

Hours: 35 hours per week (1.0FTE)

Salary: £50,000

Annual Leave: 22 days per annum plus 3 discretionary days  

About the role 

CUF’s new strategy has a vision of ending poverty together.  Over the next three years we will be developing our relationships with our networks, partnerships, Dioceses and churches to respond, primarily, to relational poverty, recognising its place within the web of poverty. Our work will be mission and community resilience focussed, in the framework of asset based community development.

Through our work we will see more impactful, confident and mission focussed churches who are empowered to serve their local communities.  We will witness greater cohesion across Dioceses, schools, Christian denominations and Christian charities as a national movement to love and serve our neighbour, and challenge unjust structures of society. We will also work more strategically with communities of different faiths

in our resilience work, facing the challenges of relational and identity poverty.  We will work closely with the Church of England who have highlighted ministry in low income communities as a priority for resourcing.

We will be more confident in speaking out the truth about poverty, through a renewed influencing, policy and research team, who will take our grassroots and collaborative work to highlight unjust structures on poverty, and shape an ecclesial, political and sociological response.

In this newly created role you will develop our work on influencing and telling the truth about poverty, this is one of two objectives for the charity.  You will help build relationships of influence within the Church of England, Government and other decision makers to use our stories and impact to show the difference churches and faith groups can make in ending material and relational poverty.  You will develop policy positions on areas of CUF’s work in relation to poverty that will give a firm basis for our work, and that we will be able to speak out on with confidence and knowledge based on connection to grassroots churches and organisations.  You will develop a robust mechanism for reporting on impact, which goes beyond just evaluating our work but demonstrates the difference that faith based social action can make on ending poverty together.

This role will report to the CEO, but work across all of CUF’s teams and departments and will be responsible for the line management of the Listening and Learning Officer.

Lead with purpose. Drive impact. Shape the future of dyslexia support.

The British Dyslexia Association is a leading charity representing the voice of people living with dyslexia, and we’re on a mission to build a society where everyone with dyslexia can thrive. We’re looking for a strategic, commercially-minded leader to take our services to the next level.

As part of our Senior Management Team, you’ll play a key role in shaping the charity’s future, driving income generation, and ensuring our services are inclusive, evidence-informed, and aligned with our vision. If you’re passionate about education, equity, and innovation - and ready to lead with heart and ambition - we would love to hear from you.

Location

Hybrid – this role is primarily home-based (UK), with regular travel required to work from our office in Bracknell (Berkshire) once a month, and to a location in London at least once a week, or as needed. 

What you'll be doing

Service management

• Provide strategic oversight of the design, delivery, and evaluation of CPD programmes, tutoring, and assessment services, ensuring they meet the needs of members, partners, and the wider sector
• Ensure all services are inclusive, evidence-informed, and of consistently high quality, embedding best practice in accessibility and pedagogy.
• Lead performance monitoring and evaluation, ensuring services achieve agreed financial objectives, demonstrate measurable impact, and deliver value for money.
• Contribute to effective marketing and communications strategies to raise visibility, grow participation, and strengthen the organisation’s reputation as a leader in training and assessment.
• Drive income generation and sales of CPD, tutoring, and assessment services, identifying opportunities to expand reach, build partnerships, and secure new markets.
• Stay ahead of sector standards, policy developments, and accreditation requirements, ensuring all provision remains compliant, relevant, and aligned with the organisation’s strategic priorities.

Business development

• Identify opportunities for new services, partnerships, and innovations.
• Support cross-departmental strategic development, working collaboratively with teams to identify opportunities for growth and enhancement of service provision.
• Drive growth of paid-for programmes to support the charity’s sustainability.
• Conduct market analysis to understand the needs of schools, professionals, employers and parents.
• Develop pricing models and service packages that balance affordability with viability.
• Explore new commercial opportunities aligned with the charity’s mission.
• Build strong relationships with schools, professionals, partners, and funders.

Management and leadership

• Provide clear leadership and direction for your team, ensuring alignment with the organisation's mission, values, and strategic objectives.
• Effectively manage, support and challenge direct reports, fostering a positive and high-performing team culture, and assist other line managers in their team to do the same.
• Promote a culture of inclusion, collaboration, and continuous improvement.

What we're looking for

Essential

• Proven experience leading education, training, or professional services in a charity, education, or not-for-profit setting.
• Experience developing and growing income-generating programmes or services.
• Understanding of CPD, tutoring, and/or assessment markets.
• Demonstrated ability to lead and develop a high-performing team, promoting a culture of collaboration, accountability, and continuous improvement.
• Strong commercial acumen with the ability to balance mission and income.
• Excellent communication and influencing skills, with experience engaging internal and external stakeholders.
• Strategic thinker who can turn vision into practical, deliverable plans.
•  Ability to identify market needs and translate them into viable learning offerings.

 Desirable

• Knowledge or experience of dyslexia, neurodiversity, or special educational needs.
• Experience with digital learning or assessment products.
• Experience working with schools, universities, employers or professional bodies.
• Relevant teaching or professional qualification.

Closing date: 31 October 2025 (noon). We reserve the right to close the vacancy early if a high volume of applications is received, so we encourage you to apply early.

Use of AI in Applications
We value the unique experience and perspective each candidate brings. While we understand that AI tools can be helpful in drafting applications, they can sometimes result in responses that feel generic or impersonal. This makes it harder for us to get a true sense of you.

To help your application stand out, we encourage you to write your responses in your own words. If you do use AI tools to support your writing, please treat the generated content as a starting point rather than a final answer. Make sure your application genuinely reflects your experience and voice.

Location: Remote/ Home-based in UK. Occasional national and international travel required.

Contract: 1 year with the possibility of extension dependent on continuation of funding

Reporting to: Deputy Head of Operations 

Salary: £35,000

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme. 

Overview 

We are seeking a highly organised, values-led Administrative Support Officer to provide essential administrative, financial, and coordination support to ensure the smooth and effective day-to-day operations of WeProtect Global Alliance. 

In this new role, you will join our small, remote Secretariat and support administration, finance, staff coordination and meetings, helping the team work efficiently while upholding a strong commitment to child protection and the mission and values of WeProtect Global Alliance. 

If you are motivated to use your skills to contribute to our global mission of creating a digital world free from harm for children and young people, this is the place for you. 

Job description 

Overall purpose of role 

The Administrative Support Officer will play a vital role in ensuring the smooth and effective day-to-day running of WeProtect Global Alliance. Reporting to the Deputy Head of Operations, this new role provides wide-ranging support across administration, finance, HR, and team coordination, ensuring that internal processes run efficiently in a dynamic, remote working environment. 

Key Responsibilities 

Administrative and Operational Support 

• Provide general administrative support to the Secretariat, including correspondence, maintaining organisational records and policies, and managing virtual offices. 

• Schedule and coordinate Board and FRAC meetings, including preparing materials and accurate minute-taking. 

• Support the organisation of retreats, away days, and staff travel, as well as managing the Monday meeting rota and staff engagement activities. 

• Order equipment, business cards, and other items for staff as needed, and maintain the fixed asset register. 

• Provide ad-hoc support to the Communications Lead, assisting with administrative tasks, coordination, and document preparation as required. 

Finance and Contracts Administration 

• Support financial processes by coding and processing invoices, expenses, and receipts, assisting with monthly financial consolidation, and coding income allocations. 

• Provide support with audits (UK and Stichting), intercompany transfers, payroll variance checks, and day-to-day banking. 

• Assist with contract administration and supplier relationships, including account management (e.g. CloudTech24, Signeasy). 

• Support payment approvals and processing in Telleroo, and contribute to accurate record-keeping for budget and compliance purposes. 

Staff and HR Support 

• Support recruitment processes, including the administrative aspects of staff onboarding and offboarding. 

• Assist with payroll payment processing, insurance management, and HR compliance for UK and Irish staff. 

• Help coordinate staff support initiatives, such as leaving gifts and team events. 

Team Coordination and Events Support 

• Organise and support regular team meetings. 

• Circulate new policies, processes, and organisational updates to ensure staff remain well-informed. 

• Contribute to the delivery of the biennial Global Summit and other major events where required. 

Process Improvement and Capability Building 

• Work closely with the Deputy Head of Operations to strengthen operational systems and ensure effective, compliant day-to-day management. 

• Support internal training initiatives to build staff capability in finance, HR, and operational processes. 

• Identify opportunities to improve processes and implement best practice across the organisation. 
   

See attached document for the full job profile.

What if your expertise in legal, risk, or assurance could shape how we navigate complex challenges at scale? You could be embedding excellence and credibility that protects and empowers our mission to end the devastation of dementia.

About the opportunity

As Head of Legal, Risk and Assurance, you'll lead three critical disciplines that form the backbone of trust, safety, and risk-informed decision-making at Alzheimer's Society. This is a people-focused leadership role within our Finance & Assurance directorate, overseeing professional teams delivering legal, risk management, and assurance services. You'll bring these areas together as one team, joining the dots to create real impact through compassionate, strategic leadership.

We're in the midst of an ambitious transformation programme, and you'll play a central role in ensuring this change is embedded effectively. Working in close partnership with management and trustees, you'll be a senior, credible, and visible voice. Influencing decisions, elevating standards, and building a culture where risk awareness and legal clarity empower rather than constrain our work.

This role brings together three disciplines, each led by experienced subject matter experts who will report into you. We're not expecting you to be an expert in all three areas. However, you should have significant professional experience in at least one, with strong knowledge and curiosity about the others. Above all, this is a people-focused position. Your ability to lead, develop, and inspire your teams, and those around you, will be just as important as your technical expertise.

If you're a strategic leader who thrives on building relationships, driving continuous improvement, and creating lasting impact in a cause-driven environment, we'd love to hear from you.

About you:

You're an accomplished leader with proven experience in legal, risk, or assurance. You'll bring both technical credibility and a track record of effective stakeholder management and people leadership. You're passionate about developing others, building high-performing teams, and creating an environment where professionals can thrive. You understand that when risk, legal, and audit is done best, it's done in collaboration. Keeping the end goal in mind, and enabling the best possible decisions that protect what matters most.

You'll have:

- Professional qualification in at least one discipline (qualified lawyer, risk professional, and/or chartered internal auditor) with demonstrable knowledge across legal, risk, and assurance areas.
- Significant line management experience, with a track record of leading, coaching, and developing teams through periods of change and growth.
- Proven ability to work in partnership with senior stakeholders, including trustees and executive leadership, providing clear, valuable, and risk-based guidance.
- Experience overseeing professional services that are visible, valued, and proactively consulted across an organisation.
- Strong communication and influencing skills, able to challenge constructively while building strong relationships, and translate complex technical matters into clear guidance for diverse audiences.
- A collaborative mindset and evidenced ability to drive continuous improvement, bringing best practice from across sectors to elevate standards and maturity.

What you'll focus on:

- Leading the legal, risk, and assurance teams, creating a culture of high performance, continuous learning, and professional excellence.
- Working in close partnership with executive management and trustees. Providing strategic advice and reporting on legal matters, risk landscape, and assurance findings to inform critical decisions.
- Driving forward our transformation programme, ensuring governance frameworks support rather than hinder change, and that legal, risk, and assurance considerations are embedded from the outset.
- Elevating the profile and maturity of all three disciplines. Making them visible partners across directorates and ensuring they're proactively consulted on key initiatives rather than brought in as an afterthought.
- Overseeing the facilitation of robust risk management systems, leading comprehensive assurance programmes, and ensuring legal services are professional, credible, and responsive to organisational needs.
- Managing departmental budgets, resource allocation, and capacity planning to ensure your teams can deliver first-class services that enable the Society's strategic objectives.
- Building and maintaining impactful external networks, using horizon scanning and sector best practice to keep the Society ahead of emerging risks and regulatory changes.
- Deputising for the Associate Director Risk and Assurance as required, representing Finance & Assurance at senior forums.

Can you see yourself as a trusted partner who helps Alzheimer's Society navigate complexity with confidence? Are you ready to lead teams where legal, risk, and assurance considerations are increasingly incorporated into decision-making? Can you join the dots between these disciplines to ensure the joint outcomes protect and enhance our ability to transform lives affected by dementia?
 
To be successful in this position, you may have existing experience in the following roles; Head of Internal Audit, Head of Risk Management, Head of Internal Audit and Risk, Head of Legal and Risk or other similar roles. We also welcome applicants with transferable skills.

Important Dates

The deadline for applications is 23:59 on Sunday 2nd November 2025.
Interviews will begin week commencing Monday 10th November 2025 and will be a 3 stage interview process which will include a presentation task at 2nd Stage.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.