Head Of Community Services Jobs in London, Greater London
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As a Partner Success Lead your role is to provide world class customer service to our partner base of over 2,500 schools and colleges. You will be responsible for onboarding our new schools and supporting our existing schools to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
Your key responsibilities will include:
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Partner management
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Being the first point of contact for enquiries from our existing 2,500+ partners.
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Onboarding our new schools by setting them up on our platform and making sure teachers and students are ready to get the most out of Unifrog.
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Continually improving our onboarding materials and processes using feedback from our partners.
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Partner training and support
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Training staff remotely on how to use the platform.
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Troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Ad hoc tasks
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Leading on and supporting a variety of other projects across other parts of the business during quieter periods.
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Proactively working to foster a sense of community amongst our Unifrog partners and always thinking about how we can promote the sharing and embedding of Unifrog best practice across our partner schools.
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Supporting the team with general admin.
What we’re looking for
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Excellent customer service
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Strong organisational skills
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Ability to work well under pressure
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Confident working independently but happy to ask for support when it’s needed.
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Excellent phone manner
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Keen attention to detail
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Interest or experience in the education sector an advantage
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside three other Partner Success Leads, our Work Experience Lead, and the Head of UK Partner Success. You’ll also have daily contact with people on our data, marketing, sales, finance, and account management teams.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£29,624 per annum (Grade A) plus a share in a company-wide performance bonus (pro rata).
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Full-time.
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6-month fixed term contract.
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Working hours are 8:30am to 4:30pm or Monday to Thursday, and 8:30am to 4:00pm on Friday.
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28 days paid holiday per year (plus bank holidays) (pro rata).
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Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
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Start date: no later than w/c 1st July 2024.
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00 AM (BST) on Tuesday 21st May 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
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ii. Our Partner Success Team can receive hundreds of emails and calls each day. How would you manage your time effectively, while maintaining world-class customer service? (250 words)
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iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of Unifrog. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
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Stage 2: Phone task (15 minutes)
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Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 27th May 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Team Leader - (London and South East)
Location: London and South East
Contract type: Permanent
Hours: 35
Salary: £36,700 per annum
Job Advert
We are looking for a Team Leader in our London and South East Region to lead a team of Support and Outreach Workers to recruit and train vendors, support them to increase their income through selling the Big Issue magazine and ensure that they have the right skills and community connections to achieve their wider aspirations.
Here at the Big Issue Group we launched the Community Interest Company (CIC) to widen the support package we offer to our vendors and people in poverty. This is enabling us to provide not just sales support for our vendors selling the magazine but also outreach services such as wellbeing, financial, mental health and employment support.
Taking a leading role in our belief of a hand up, not a handout you will positively promote The Big Issue in your local area. You will lead on building networks and partnerships to support the work of the Big Issue and build opportunities for the people we support. You will positively model this partnership approach with your team.
You will have proven ability to lead and motivate a small team to understand and meet KPIs whilst working with vulnerable people, understand homelessness and the issues involved in casework with vulnerable adults, including safeguarding and Have experience of carrying outreach work within community settings and be confident in lone-working.
The role is based at out Finsbury Park Head Office but will involve travel throughout the region on a regular basis in a company vehicle. A full clean driving license will be required for the role. You will often be traveling to different areas of the region during the week providing outreach support, team support and magazine deliveries.
Salary and Benefits offered:
- Salary of £36,700 per annum
- Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
- Company Sick Pay
- Enhanced contribution to our workplace pension
- Enhanced maternity pay
- Training and development opportunities including an open learning library and management training schemes
- Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
- Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment
Closing date - 13th May 2024 (23:59pm)
Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.
REF-213758
Camphill Village Trust is seeking a new Individual Giving Executive and Prospectus is excited to be heading up the search. A leading UK charity, Camphill Village Trust support adults with learning disabilities, autism, mental-ill health and complex needs to lead a life of opportunity. They are proud to support over 600 adults across nine communities and services throughout England via supported living and day placement opportunities.
As Individual Giving Executive for Camphill Village Trust, you will project manage a range of Individual Giving (IG) campaigns, mainly through engagement of existing donors, across a range of channels, including direct mail, email and social media. You will seek to maximise income and provide high levels of supporter engagement.
The ideal candidate will possess solid experience in meeting / exceeding fundraising targets in a similar Individual Giving fundraising role. You will possess proficient project management skills and have delivered projects on time and within budget. Excellent verbal and written communications are imperative as is the ability to form and develop positive relationships with people at all levels.
It is an exciting time to join the Trust with new leadership, a new strategy and opportunities for career growth whilst making a real difference to those who we support.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Jessica Stoddart at Prospectus.
If you are interested in applying to this Individual Giving Executive position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Job title: Receptionist and Administrative Assistant
Responsible to: Head of HR & Operations
Rate: £13.15 per hour
Hours: Wednesday evenings (5 – 8.15 pm) and potentially hours during the day between 8.45am – 5.15pm
Contract type: Casual
Location: Office is located Tudor Road E9, London, with travel to the Hub in Homerton once a month
An exciting opportunity has arisen at Mind CHWF to join our Facilities team as a Receptionist and Administrative Assistant on a casual contract.
As a crucial part of the Facilities team, you will be the face of the organisation welcoming clients, visitors, and fellow staff members, ensuring that the central reception function, including facilities runs smoothly. You will be responsible for telephone calls to reception, ensuring call are answered in an efficient and polite manner and messages are relayed. You will also provide effective administrative, and facilities support whilst making sure that the reception area is the optimal working environment for all.
DBS clearance at Enhanced (without Barring) is required for this role.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one’s needs should go unmet.
Brave: We walk with people, offering help by doing what works – proven or new.
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.
The closing date is by 20th May 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Events Officer
· Maternity cover
· Salary £36,189 per annum
· Full time (37.5 hours per week) minimum 4 days a week considered
· Flexible working options will be supported
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Events Officer plays a key role in our highly effective communications team, leading on the delivery of an impactful programme of events – both online and in person. The role works with teams from across the organisation to plan, deliver and promote all types of events, including workshops, roundtables, conferences, webinars, receptions and other types of online and in person events.
Events are an important way for Ageing Better to influence priority audiences, including businesses and local and national government, and the postholder will advise teams on how events can best reach these audiences, encourage engagement and lead to lasting relationships.
This role sits within the Communications team, and the postholder will be responsible for drafting comms content, such as blogs and social media posts, particularly in relation to event promotion.
About you
You are highly organised, with excellent prioritisation and project management skills, enabling you to juggle multiple projects simultaneously. You have good attention to detail and enjoy planning, solving logistical problems and delivering events to a tight budget.
You are a good communicator and are comfortable working in close partnership with colleagues and dealing with a wide range of people.
You will have experience of organising events, including technical experience of managing online events and streaming.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
The closing date for this role is 11:59pm on Sunday 12th May, with in- person interviews to take place during week commencing 20th May.
The client requests no contact from agencies or media sales.
Acquisitions and Discovery Assistant
Salary Range: £28,333.80 - £33,056.10 per annum
Hours: 35 hours per week
Location: St James’s Square, London SW1
Closing date: 20th May 2024 @ 9:00am
About The London Library
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
The London Library is looking for an Acquisitions and Discovery Assistant to assist in the acquisition and management of Library E-resources and print resources.
The role includes supporting the successful acquisition and seamless delivery of electronic resources to library users, utilising and maintaining relevant library systems and records; assisting purchasing decisions and supporting licensing, ordering and payment processes; verifying access, liaising with suppliers & Library IT, and ensuring correct metadata is presented to users; plus monitoring resource use and collecting data for the evaluation of subscriptions. There is the opportunity to support membership and services, including giving tours to prospective members.
In addition to assisting with the administration of E-books, the role requires processes associated with the management of the print journal collection, including serials and donated materials, such as checking in new issues and ensuring publications are shelved correctly, applying stamps, recording invoices, recording changes in publishers' information and preparing completed volumes of serial parts for binding and checking.
There is potential to grow and develop the role, which will join our busy Acquisitions and Discovery team and assisting with administrative tasks associated with cataloguing along with supporting the Library’s internal Digitisation processes as required.
About you
Flexible and adaptable, with an ability to get on with a wide variety of people, even under pressure, you will have proven experience of working in a Library environment and of basic clerical/administrative routines.
You will have exceptional organisation and communication skills with the ability to convey information clearly and courteously, with a methodical approach to tasks, including physical duties such as shelving.
Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.
The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.
Sustrans Director, London
£70,905 per annum plus a London Weighting allowance of £4,530 pa
(Ref: SUS4242)
37.5 hours per week – happy to talk flexible working
Base: London – Hybrid - 2 days in office, 3 WFH
We have an exciting opportunity for you to join us, as a Director for London, a role where you can influence real change across the city.
Our vision has never been more relevant, join us and play a pivotal role, working with partners, to make London a happier healthier city for everyone.
About the role
As the Director for London, you will be accountable to the Chief Operating Officer for the overall strategic direction and performance of the charity in London, contributing to Sustrans-wide strategic development, as a member of Sustrans’ senior leadership team.
Managing 4 direct reports from multi-disciplinary teams across the city, you will manage resources, providing effective, positive leadership to the heads of teams, in order to deliver Sustrans’ strategy and business plan priorities and initiatives across London.
Strengthening our strategic relationships with key organisations and people, such as Transport for London (TfL), local authorities, the Mayor’s Office and politicians, you will positively influence decision-makers in the field of sustainable transport.
You will be responsible for income generation through business development, identifying new areas of funding, guiding your teams to do the same. You will build and manage relationships with key funding bodies and partners in order to secure funds for project delivery and implementation and to help catalyse change in London.
This role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans. Candidates should be based in or close to London, with 2-3 days per week in our London Hub, based in Brixton.
Sustrans adds value to every project it supports, through the meaningful partnerships forged with local authorities and community groups, and as an independent charity stakeholder with expertise in community engagement, behaviour change and design. More information can be found here about us and our innovative projects:
Lambeth LTN
Riverside homelessness project
About you
You will have set strategic direction previously and have good business acumen and the ability to evidence a collaborative working approach. This will enable you to effectively engage with external stakeholders and influence key decision makers. Internally, your strategy and clear direction will gain confidence from your team, enthusing them and creating a space where they generate innovative ideas, creating a high performing team. As an experienced senior leader you will be able to evidence motivating and managing multi-disciplinary teams.
A skilled communicator, you will be experienced in negotiations; with the ability chair complex meetings and deliver presentations that are engaging to a range of stakeholders, such as politicians, funding bodies and local authorities.
We are looking for someone who is values driven and passionate about advocating for sustainable transport. Our ideal candidate will have significant experience of working with TfL and/or local government in London in sustainable transport, urban development or an associated industry.
Additional information
Closing date for the receipt of applications is 23:59, 19th May 2024.
Interviews will take place via MS Teams during the week 27th May 2024
To apply, please attach a supporting statement and an up to date CV.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
· 28 days’ leave per annum plus bank holidays for full-time working
· Ability to buy an extra week of annual leave (pro-rata for part-time staff)
· Staff volunteer days
· 24/7 free, impartial and confidential support service
· We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
· Enhanced maternity and paternity pay
· Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
About Sustrans
At Sustrans you'll be part of a movement to make it easier for everyone to walk, wheel and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself andwhere your wellness is supported.
You'll have the opportunity to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Internal Auditor
Contract: Permanent, Full Time, (part-time will be considered)
Location: The role will be based in the UK or one of the following countries where WaterAid works: Tanzania, Nigeria, South Africa, or Nepal, subject to right-to-work eligibility in the respective countries.
For the UK Location, we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.
Salary & Benefits
Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below Role-based in
- United Kingdom: London: Grade 3 - 48,314 - 50,729 GBP with benefits
- Nepal, Kathmandu: Grade F, 2,683,872 - 3,882,924 NPR with benefits
- Tanzania, Dar-Es-Salaam: Grade F, 83,672,682 - 106,242,154 TZS with benefits
- South Africa, Pretoria: Grade F, 773,411 - 966,764 ZAR with benefits
- Nigeria, Abuja: Grade F, 16,281,102 - 20,747,993 NGN with benefits
About WaterAid:
Join WaterAid as an Internal Auditor to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
About the Team:
WaterAid has established an internal audit function within the Global Assurance Team in order to provide Directors and Trustees with an opinion on the adequacy and effectiveness of internal controls, risk management and governance. Internal Audit carries out audits in the UK, other WaterAid Federation Member Countries and WaterAid Country Programmes, including audits of partner organisations. Internal Audit also provides an advisory service to management on issues of risk management, governance and control. The internal audit function is independent and reports directly to the Chief Executive.
About the Role:
As our diligent and tenacious Internal Auditor, you will deliver an agreed programme of audits across WaterAid and its partner organisations and other ad hoc work and investigations as necessary. WaterAid is committed to ensuring the highest levels of professional competence and financial integrity. The post holder will be expected to meet this commitment through the delivery of an agreed programme of internal audit work, by performing audits across the WaterAid global federation and its partner organisations, supporting management on ad hoc projects, conducting investigations and reviews, as necessary. The post holder will be required to follow and work in accordance with professional auditing standards.
In this role, you'll:
- Deliver internal audits to provide assurance that financial and other control procedures are appropriate and implemented as designed. Internal audits will cover UK head office functions, other WaterAid Federation Member Countries, regional offices, Country Programmes and partner organisations and will involve the following tasks:-
- Respond to requests for assistance and advice from management in respect of any matters relating to systems of control, risk management and governance. This will include the following tasks:-
- Input to the development of the Global Assurance function with:
- Undertake investigations into suspected fraud, or other financial irregularities, whilst complying with best practice and data protection, confidentiality etc
About You:
- Honesty, integrity, tenacity and sensitivity
- Experience and understanding of risk-based audit techniques
- Strong numeric, analytical and financial skills, with an aptitude for budgeting and financial management
- Good understanding of risk management and internal controls
- Good communication and report writing skills, with either native proficiency or advanced professional proficiency in English
- Confident to communicate with all levels of management and Trustees
- Excellent time management and organisational skills and ability to juggle multiple assignments and meet deadlines
- Good IT literacy
- Strong interpersonal skills and proven ability to work across different cultures
- A willingness to travel and an ability to work independently with limited supervision
Although not essential, we also prefer you to have:
- A professional CCAB (Consultative Committee of Accounting Bodies) accounting qualification or accredited member of the CIIA (Chartered Institute of Internal Auditors)
- Experience of working in the INGO sector
- Proficiency of auditing using data analytics techniques
- Qualifications and/or experience in fraud investigations
- Knowledge of French or Portuguese
- And/or knowledge of South Asian or African languages from countries where WaterAid works
Closing date: Applications will close at 23:59 on Sunday 12th May 2024. Availability for the first interview is requested in the week of 20th or 28th May 2024.
How to Apply: To see the full job pack, please click 'Apply'.
Please apply by submitting your CV and a one-page cover letter explaining your motivations for applying for this role in one document in either Word Document or PDF format. Please include a statement of whether you have the permanent right to work in either the UK, Nepal, South Africa, Tanzania or Nigeria.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Home-Start Westminster, Kensington & Chelsea and Hammersmith & Fulham (HSWKCHF) is going through an exciting time; we are an innovative team who are creative and wholly committed to giving children and families the very best start in life. We are expanding our team to meet the growing needs of our communities and reach more families in need. This is an opportunity to join our enthusiastic and supportive staff team for a 12-month post (with the possibility of extension subject to funding).
As a Family Support Co-ordinator you will join our team of compassionate, experienced Family Support Co-ordinators, working to build strong relationships with local families facing complex challenges;
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You will work one-to-one with families to identify their needs, match them to a trained volunteer and regularly review their progress.
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You will provide on-going support and supervision to skilled, diverse volunteers, and work hard to build and maintain links with referring partners throughout our communities, ensuring holistic support for families.
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As needs are identified, you will work together with our team of Family Support Co-ordinators to develop and facilitate supportive groups and activities for families.
Essential requirements:
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Experience of supporting children and families; knowledge and understanding of their needs
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Good interpersonal skills and a positive team player
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Knowledge of safeguarding and the ability to supervise befriending volunteers
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A commitment to anti-discriminatory practice
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Ability to work using your own initiative
If you share our passion for supporting families and have experience in early years, family support or community work, we would love to hear from you!
We offer a genuinely rewarding and positive work environment with ongoing opportunities for training and development.
To apply, please download the documents below and return your Application Form and Monitoring Form to us by Monday 27th May, 5pm.
HSWKCHF is committed to Equality of Opportunity and Diversity.
An appointment will be made subject to satisfactory references and an Enhanced Disclosure and Barring Service (DBS) check.
Interviews will be held the week beginning 3rd June in our Westminster office.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Finance Business Partner
Reporting to: Head of Finance
Location: Hybrid: Combination of London office based and home working. Some travel within UK will be required.
Contract: Permanent
Hours: 35 Hours per week
Salary: £52,968 - £55,756
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values:
Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients and customers
The role
We are looking for an enthusiastic and collaborative and versatile finance business partner to join us at this time of growth. Reporting to Head of Finance, and working alongside other Finance Business Partners, you will be responsible for providing your financial expertise and support to our key stakeholders, playing an important part in enabling us to meet our ambitious strategy.
This is an exciting role in a supportive and well established finance team, giving you the opportunity to further develop the finance function and shape your role. You will bring strong communication, analytical and systems skills, as well as flexiblity and motivation to engage in cross organisational projects.
You will thrive in this role if you are someone able to respond with agility, curiosity and open mind to projects and tasks that change and develop whilst FareShare is growing and developing.
Main areas of responsibility
Business partnering:
- Provide a high-quality financial support to the nominated internal stakeholders. These may vary and will include some of the following: Food, Supply Chain & Logistics teams, Network Partner support, Operational centres (warehouses) and Support functions.
- Deliver monthly management accounts and KPI reporting for the nominated stakeholders. Monitor spend and provide financial insight and expertise to drive the delivery in line with FareShare’s strategic direction.
- Collaborate with the nominated internal stakeholders to develop and manage budgets and forecasts.
- Enhance financial reporting and analysis and develop KPI capabilities for the nominated stakeholders.
- Coach budget holders on finance systems and processes to develop effective budget management and controls.
- Provide cover for other Finance Business Partners when required, mainly around month end processes and management account reporting.
Financial accounting:
- Involvement in month end processes: produce month end journals, conduct balance sheet reconciliations for the nominated business centres.
- Support with the development and monitoring compliance of the financial policies and processes and controls.
- Oversee financial aspects of grants, ensuring compliance and accurate reporting to funders.
People and / or project management:
- Provide financial guidance and support to the finance transactional team.
- Line manage (or dotted line management responsibilities, dependant on experience) the finance offices in the operational centres (warehouses).
- Lead on process improvements in the business areas of responsibility.
- Provide any other support as and when required.
- Some travel to the operational centres and network partners, across the UK, will be required.
Person Specification
Skills, experience and abilities
- CIMA/ACCA/ACA fully qualified or equivalent experience
- Business partnering experience, preferably in a similar size organisation and business model. Experience in the commercial Supply Chain & Logistics industry will be of advantage.
- A good track record in managing month end processes
- Strong financial accounting background
- Advanced Excel skills and experience using a range of accounting software and financial reporting tools
- Excellent written and verbal communication skills with the ability to adapt a style to various stakeholders
- Ability to build effective relationships across teams, ensuring staff are supported, motivated and challenged to achieve objectives
- Line management experience will be of advantage
- Strong analytical and problem solving skills
- Ability to adapt and influence change
- An understanding of either the food industry and/or the logistics industry would be advantageous
Values and behaviours
- Enthusiastic, ‘can do’ approach
- Desire for change and ability to adapt
- Flexibility and ability to work well as part of a team and alone
- A commitment to Equality, Diversity and Inclusion
- Curiosity and empathy with FareShare’s mission and strategy
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
A cover letter is required for a complete application. Applications without a cover letter will be disqualified.
Prospectus is delighted to be working with a well-known global charity supporting the welfare of local communities and their animals to appoint their new HR / Business Change Manager – People and Culture to cover a parental leave for a 12-month fixed-term contract.
This is a pivotal role to assist our client’s team through the provision of a high-level HR service, operating as a business partner guiding the charity through re-structures and overall organisational change. The post holder will provide day-to-day HR advice and guidance to Directors, Heads of Department, Managers and staff on People & Culture matters, as well as providing insights on HR policy implementation. The successful candidate will also work on initiatives and projects in the People & Culture’s operating plan to improve organisational performance ranging from talent management, diversity & inclusion, performance management, reward, and benefits review.
We are on the hunt for an all-rounded, CIPD qualified, HR generalist with extensive experience in change management and digital transformation. To be successful, you need to have strong experience working in a business focused / income generating environment as an HR Business Partner and solid systems knowledge and use of HR systems. You will be a change leader, able to embrace and facilitate change and to bring a continual improvement mindset. You will have excellent influencing and negotiation skills with the ability to persuade others to follow organisation systems and procedures.
As a specialist Recruitment Practice, Prospectus is committed to building inclusive and diverse organisations and we welcome applications from all sections of the community.
In order to apply, please submit your up-to-date CV. Please note that cover letters are not needed for this vacancy. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
Hours and Contract: Full time – 34.5 hours per week, permanent contract
Location: Hybrid/ London Head Office and remote
Salary: Circa £45,000 (dependent on experience)
Are you a gifted fundraiser seeking the opportunity to drive real change in a charity’s high-value donor and corporate fundraising programme?
The opportunity
Our client is the charity for the working animal of the world. Since 1923, working through a series of global projects and partnerships across 23 low-income countries, it has supported the welfare of working donkeys, horses, camels, oxen and other working animals in communities that depend on them for water, transport, agriculture, and their very survival.
As part of the charity’s ambitious strategic development plans, they are recruiting a Fundraising Relationships and Business Development Manager. In this role, you will drive the development and growth of their corporate and high-value donor relationships. You will grow the acquisition of new high-value donors and corporate partners, while developing our relationships with existing funders.
This is a fantastic opportunity for a talented fundraising professional, who has a strong knowledge of and commitment to working animal welfare. You will join a fast-paced, agile, and dynamic organisation that is building its global reach and impact to meet the growing need for its support.
Your key responsibilities include:
High value donor and corporate fundraising programme management
- Manage the development and delivery of the high-value donor and corporate fundraising programme, to maximise relationships, partnerships, and long-term income.
- Develop and drive the delivery of a structured, dynamic, and agile acquisition plan for the high- value donor and corporate programme, to maximise engagement and income.
- Develop existing and new relationships though the right mix of tailored approaches/asks and exemplary stewardship activities (such as feedback reports, face to face meetings, phone calls) to secure new sources of funding, upgrade existing levels of giving, repeat donations and multi-year funding.
- Manage the high-value donor and corporate marketing and stewardship programmes, supervising appeals, approaches, updates, and all related activities to ensure clear, concise and compelling proposals and reporting.
- Provide the Fundraising Relationships Officer with clear, collaborative, and supportive line management, that maximises staff performance and wellbeing.
- Research and pursue high-value donor fundraising work in assigned new target areas (both in the UK and overseas territories within their global fundraising programme, such as Australia) to expand the programme’s reach and impact.
- Manage the development and delivery of their fundraising events.
- Work with colleagues to ensure required PR and communications activities concerning major donors funding are developed and delivered.
Programme support and administration
- Take responsibility for the high-value donor and corporate fundraising budgets and contribute to target setting, monitoring, and analysis of the programme.
- Provide regular reports and information on progress, targets and income generated.
- Deputise for the Head of Philanthropy and Fundraising Partnerships when required.
- Ensure all activities are legally compliant, in keeping with their values and adherent to due diligence and our Acceptance or Refusal of Donations Policy.
Your knowledge:
- Knowledge of high-value donor and corporate fundraising principles and practices.
- Knowledge of donor and partner acquisition techniques.
- Knowledge of developing and delivering compelling pitches and applications.
Your experience:
- Experience of working in a busy fundraising, marketing, or commercial business team.
- Experience of attracting and acquiring new donors and partners.
- Experience of prospect research techniques and using research to suggest suitable projects/areas of interest/building a long-term relationship.
- Experience of developing, building and maintaining relationships with high-value stakeholders and organisations.
- Experience of line management and building a collaborative, high-performance team.
- Experience of managing or contributing to the development and delivery of fundraising events (desirable).
Your skills:
- Good communication skills – written and verbal – with the proven ability to develop strong cases for support.
- Highly numerate, with the ability to create, maintain and monitor budgets and expenditure summaries, and to speak and write about financial matters.
- A diligent researcher with excellent computer and analytical skills, accuracy, and attention to detail.
- Excellent interpersonal and organisational skills.
- Resilience, determination, and a focus on outcomes
- Able to work out-of-business hours when required.
- A strong commitment totheir vision, mission, and values.
In return, they can offer:
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days.
- Company pension scheme (they will contribute 10% of salary if you contribute 5% of salary).
- Hybrid working with London Head Office (Borough High Street) attendance on average approx. 1 day a month (travel expenses not included).
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a member’s discount portal.
- Group Life Insurance scheme, which provides coverage at 3x your annual salary.
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time.
- Enhanced Employee Assistance Programme including face-to-face counselling.
- Paid Volunteer Day.
- A career path that can grow with the organisation.
Next steps:
If you can demonstrate the relevant skills and experience, and have the right to work in the UK, and would like to be considered for this role, please apply today.
Early response is encouraged as applications will be reviewed as and when received. This position will close once a suitable candidate is identified.
REF-213 494
You’ll be responsible, alongside our Head of Content, for producing our world-class lessons, with help from a supportive, collaborative team and a wealth of journalistic expertise from across The Economist Group. You will be a creative teacher, or ex-teacher, who is excited to turn the biggest issues in the news into engaging lessons for 10- to 16-year olds. You’ll research global topics and consider the best angles and innovative activities to produce a lesson every week. These lessons will build children’s essential skills and knowledge about the news through discussion-based activities. The activities will be inventive and varied and beyond your “usual” lesson planning. For example, they might involve students using QR codes to engage with unique multimedia content, a class debate in the style of a courtroom, or a bespoke game with prizes and challenges.
OPPORTUNITIES WE CAN OFFER YOU
● Real impact: the educational content you create will be used by thousands of teachers globally, reaching hundreds of thousands of young people
● Growth and development: grow your skills and responsibility as the organisation grows and takes on bigger challenges. We invest in training and development and will support you to build the skills and experience as you need, for example, working with you to find expert mentors within The Economist Group
● A friendly, driven and highly-effective team: we are deeply committed to being an inspiring, happy place to work, where we learn and achieve things that matter together. We work collaboratively and supportively, with the freedom to use our own judgement and be creative
● Flexible working: our core hours are from 10am to 4pm with a minimum of two days spent in the office each week
● Other benefits: Economist Group benefits include a great central-London office (The Adelphi Building near Charing Cross), private medical insurance, a cycle to work scheme and more
RESPONSIBILITIES
Create Topical Talk classroom resources for children (60%)
● Research and pitch lesson plans that cover the most important facts, arguments, perspectives and questions
● Write, edit and proofread teaching resources. Your core responsibility will be to create a weekly, 1-hour “Headlines” lesson
● Collaborate with journalists at The Economist to ensure all work is of the highest quality
● Work with our Graphic Designer on the look and feel of the content
● Manage diaries, build rapport and communicate effectively to ensure deadlines are met
● Seek out and conduct interviews with topic experts
● Work with the Head of Content to monitor and evaluate the success of lessons
Design resources for one-off current affairs workshops/events for children (20%)
● Create one-off student workshops and events, from the idea-generation stage to writing, proofreading, delivery and evaluation
● Create lesson and website content for the annual Topical Talk Festival, where students join online discussions about the news
Teach lessons, facilitate student discussions and train teachers (20%)
● Facilitate online discussions during Topical Talk Festivals between young people on the Topical Talk Student Hub
● Visit schools to observe, and occasionally teach, Topical Talk lessons
● Deliver inspiring workshops to young people aged 10 to 18
● Occasionally deliver training to teachers to help support the use of resources
This role will involve some travel. It also involves working with young people, so you will need to have an enhanced DBS check (which The Foundation will organise).
REQUIRED ATTRIBUTES AND EXPERIENCE
You are…
● Passionate about current affairs – you want to help young people to understand the news
● An excellent writer and communicator – you can communicate complex ideas to beginners in a clear and engaging way
● Creative – you can plan innovative lessons which effectively develop students’ critical-thinking and communication skills through discussions about the news
● Meticulous in your work – you have exceptional attention to detail and time management
● Collaborative – you are happy to work as part of a team to ensure the best results
● A great problem-solver – you can manage the needs of different audiences and stakeholders
● Driven and action-oriented – you are able to work in a self-directed way and take practical steps to achieve your goals
You have…
● Qualified Teacher Status (or equivalent) – you have at least two years of experience teaching primary or secondary students and an up-to-date knowledge of educational research and developments
● Experience of creating inspiring classroom resources, both collaboratively and independently
● Experience of building relationships and managing colleagues to secure what’s needed from them
You might have…
● Experience of creating and editing video and/or other multi-media content
● Experience of educational content creation outside of the classroom
We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.
If you require any adjustments for your interview, just let us know.
We support teachers who are dedicated to empowering children with skills to thrive in our complex and polarised world.
The client requests no contact from agencies or media sales.
- Travel required: 10 days / year (approx.)
- Starting date: Hiring now
We are seeking a Research Assistant to support the research activities of the Patient Evidence Department of Myeloma Patients Europe (MPE).
Please, send your CV and cover letter at recruitment @mpeurope. org. Applications without a cover letter will be rejected.
The following tasks and core responsibilities are non-exhaustive and subject to change depending on needs of the organisation.
Main Duties and responsibilities
Perform the following duties in conjunction with and under the guidance of the Head of Patient Research:
- Plan and conduct assigned research individually or jointly in accordance with project deliverables and department strategy
- Document research output including analysis and interpretation of data, maintaining records and databases, drafting progress reports and publications
- Maintain accurate records of patient data, safeguarding the confidentiality of patients and patient data, as necessary
- Writing for internal / external audiences (including academic journals, lay summaries, and, progress reports)
- Contribute to the dissemination of work including presentations at international and national conferences, internal and external meetings and workshops
- Contribute to the development of proposals to secure funding to support future research
- Engage with patients, families, clinicians, patient organisations and other stakeholders involved in MPE patient evidence projects and other myeloma research
- Represent MPE at internal / external meetings
Other responsibilities
- Undertake any other reasonable duties as required by the Head of Patient evidence
- Support the wider MPE team with research and evidence requests
- Critically appraise and provide advice to MPE wider team on academic research findings
- Build good relations with members, internal and external stakeholders (including doctors, researchers and medical representatives within companies)
- Respond to external patient organisations’ requests on research and evidence topics
- Attend scientific congresses and meetings
- Develop content for MPE website and social media and other communications
- Participate in advisory boards for the pharmaceutical industry
- Engage with training and continuing professional development
About you:
- A good undergraduate degree in a relevant subject area and either postgraduate qualification or equivalent research experience
- Knowledge and experience of qualitative and quantitative research methodologies
- Understanding of principles of Good Clinical Practice in research
- Knowledge and experience of ethical review procedures (desirable)
- Ability to work from home in a virtual setting with a team spread across Europe
- Experience in a related field desirable – preferably working in a non-profit organisation, academic / clinical research, or medical/scientific setting
- Experience in working with patients, researchers, doctors and representatives from the pharmaceutical industry desirable
- Organised, with excellent project management and time management skills
- Strong listening and communication skills
- A motivated and self-aware team player, who can work independently or collaboratively with equal success
- Demonstrated excellence in writing, proofreading, and editing in English
- Good analytical, numerical abilities and ability to interpret complex information
- Ability to explain complex scientific terms and knowledge into lay language
- Willingness to attend face-to-face departmental meetings in Edinburgh on a quarterly basis
- Proficient at Office suite – Word, Excel, PowerPoint (or equivalent)
We offer:
- An exciting position in the emerging field of evidence-based patient advocacy, working together with key patient advocacy leaders across Europe
- Permanent position with flexible hours giving the opportunity to progress and to integrate in a dynamic, friendly and multi-cultural team working from different European cities
About MPE
Myeloma Patients Europe (MPE) is a pan-European organisation representing 52 myeloma and amyloidosis patient groups from over 33 European countries. It is registered as an international non-profit organisation under Belgian Law. A Board mainly composed of patients and caregivers is elected by the membership to oversee the strategy and governance of the organisation. A team of 13 staff members runs remotely the day-to-day operations, programmes and services within 4 divisions: Access and Policy, Medical Education and Scientific Engagement, Patient Evidence and Member and Patient Community Programmes.
MPE is dedicated to improving the treatment, care and quality of life of patients with myeloma and AL Amyloidosis. To this end, the main goals of the organisation are:
- Collaborating on projects to the benefit of the myeloma community
- Exchanging information and best practice
- Developing existing patient groups and encouraging and facilitating the setting up of new groups
- Helping to shape appropriate health-related policies and initiatives on a European and national level
- Ensuring patients across Europe receive timely access to new treatment
- Stimulating and promoting patient-centred research and clinical trials
- Developing a strong evidence base for the needs and wants of patients and their role in research
About the Patient Evidence department
The MPE Patient Evidence department was established in 2020 to generate evidence important to patients with myeloma and their families and is led by Dr Eilidh Duncan. Our goal is to understand unmet needs in the patient population and design patient-focussed research questions which will support new understandings and knowledge. MPE partners with academia, other patient organisations, industry and regulatory bodies where possible to understand more about what gaps exist within the myeloma landscape and how to best generate evidence on these. We work alongside MPE’s policy and access team to anticipate what questions need to be asked and what the data needs are for upcoming medicines approval processes.
The deadline for applications is June 7th and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.
If you have any questions in the meantime, please reach out to us at recruitment @mpeurope. org
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Youth Voice & Project Officer
Reports to: Youth Understanding Manager (Programmes)
Salary: £32,300
Contract: 2-year fixed term (potential to extend)
Location: Central London, Hybrid – 2 days in the office
Closing date for applications: 09:00am, Wednesday 22nd May 2024
Interview dates: week commencing the 3rd June 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change – scaling up and spreading the practices that make a difference.
This role and why it’s important
It's critical to our mission that we understand how and why young people become involved in violence. The YEF’s work combines conducting rigorous evaluations and research studies with hearing directly from young people. It is also important to us that young people are central to the messages we share externally.
Your role involves ensuring that young people’s perspectives are heard and integrated into our work. This includes supporting our Youth Advisory Board (YAB) and helping young people’s voices play a central part in YEFs external communications.
This role also supports the wider team managing grants, contracts and providing general team support.
Click to learn more about the Youth Advisory Board (YAB). Many have lived experience of violence and advise us across all areas of our work to ensure that young people’s perspectives are taken on board as we pursue our mission. YAB members contribute to the governance of the organisation.
Key responsibilities:
1. Youth Advisory Board support:
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Plan engaging activities for YAB meetings and events. These activities require working some evenings and occasional weekends.
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Provide support and pastoral care to YAB members, including personal development planning and safeguarding.
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Help recruit YAB members (young people aged 16 –25) through interviews and managing recruitment.
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Develop and schedule the YAB induction programme for new members.
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Monitor attendance and engagement of YAB members.
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Coordinate YAB attendance at external events.
2. Facilitating Youth Voice in communications:
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Act as a bridge between the YAB and our external communications team.
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Work with the communications team to amplify young people's voices on social media.
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Assist young people in sharing their views and stories through various communication methods.
3. Managing grants and contracts:
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Maintain records of payments and tasks using Salesforce.
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Assist stakeholders and team members in using Salesforce effectively.
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Support in procurement processes and grant management by organising documents and scheduling meetings.
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Proactively identify and address issues.
4. Collaboration and support:
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Work closely with other roles (including our Operations and Culture team) within YEF to ensure coordinated efforts and sharing of best practices.
About you -you’re the sort of person:
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You believe in young people: You have worked with young people and know the huge potential young people have to bring change. You have experience and knowledge of adhering to safeguarding processes, and are able to be flexible to suit young people’s needs - understanding when plans need to change at short notice.
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You’re passionate about helping young people to be heard: You have some experience in using media/social media to tell young people’s stories and are keen to learn more.
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You’re able to juggle many diverse tasks at once: You enjoy moving between different types of projects, whether that be leading YAB sessions, supporting the development of young people one-to-one or creating exciting content with young people. You prefer a job that looks different every day. You don’t get overwhelmed by a long to-do list and can effectively identify what’s most important and how to balance different priorities.
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You’re brilliant at improving and organising things: You like finding ways to make things operate better for everyone. You enjoy bringing order to what is going on. You’re good at getting your head around how a process works and improving it. It’s a plus if you’ve used the Salesforce system before, but not a requirement.
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You love supporting great teams: You’ll be happy to support beyond your immediate team, using your organising skills to support the wider organisation. You don’t know all the answers, but you enjoy helping colleagues find answers and solve problems so that the team can work brilliantly and efficiently.
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You don't want your days to pass without making a difference. You want to play a significant part in a charity that’s making a difference. You like the idea of doing a job that makes young people safer.
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You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
Our offices are based on Great Eastern Street in Central London. The post holder will be expected to be in office 2 days per week.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form via our application website by 9am Wednesday 22nd May 2024.
Please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Referring to the 'About You' section on the JD, give clear examples of:
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How your work shows that “You believe in young people” and
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How “you’re able to juggle many diverse tasks at once”
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
This role is advertised as full time at 37.5hrs per week. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
You will also be required to provide proof of your eligibility to work in the UK.
The client requests no contact from agencies or media sales.