Head of data management and insight jobs

The Talent Set are partnering with a brilliant charity to recruit for a Senior Individual Giving & Legacies Manager, leading the retention programme and a team of 5 to generate significant income across Appeals, Regular Giving and Legacy income streams. This role has a flexible hybrid working environment, with 1-2 days per month working in their offices in East Anglia. 

Key duties include:

• Oversee the development and implementation of Supporter Retention and Legacy strategies and budgets for the charity, including mid-value, gaming and in-memory programmes.
• Assist with the strategic development of the charity’s overall Individual Giving strategy to maximise voluntary income and support.
• Optimise donor engagement journeys across online and offline channels to increase the lifetime value of donors and legacy prospects.  
• Manage and monitor a range of direct marketing campaigns, including direct mail, telemarketing, OOH and digital, ensuring all campaigns are delivered on time and within budget.
• Ensure effective relationships with external agencies and suppliers to ensure the effective delivery of the charity’s direct marketing programmes.

We’re looking for the following skills and experience:

• Extensive experience of leading a diverse range of direct marketing campaigns across online & offline channels, working to agreed budgets and targets.
• Demonstrable track record of developing supporter retention plans, including appeals, regular giving and mid-value campaigns.
• A strong eye for data and analytics, with the ability to enable insight-led development and measurement of strategies and campaigns.
• Experience of leading individual giving teams and raising income upwards of £1M.

 

We highly encourage you to submit your CV as soon as possible to be considered for this exciting opportunity as interviews are taking place on a rolling basis.

Please note that due to the high volume of applications, we may not be able to respond to every applicant, but we truly appreciate your interest.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

£28,000 - £30,450 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re on the lookout for a Direct Marketing Executive to join our Individual Giving Team here at Prostate Cancer UK. This role focuses on acquiring new cash and regular givers across a range of channels including direct dialogue, direct mail, digital and telephone, helping fund research that will save and improve lives.

In this role you’ll be part of an exciting time at the charity, joining us as we roll out our new Fundraising strategy and continue investment in Acquisition. You’ll drive on campaigns across a broad range of channels, with the aim of recruiting new, and re-engaging, lapsed regular and cash supporters. You’ll look for ways to test and innovate to drive the lowest attrition, best ROI and strongest lifetime value. You’ll collaborate with colleagues from across the organisation to drive the best creative, messaging, targeting and data insights.

What we want from you

Aside from excellent knowledge and experience of working in a direct marketing environment, you’ll also have a range of channel experience and marketing knowledge, ideally gained from a fundraising environment.

You’ll possess first class communication skills; a strong team ethic and you’ll be at ease working with key internal and external stakeholders at all levels. The ability to manage expenditure budgets and projects is also essential, along with proven knowledge of data protection and sector compliance.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 1st June 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the Thursday 5th June 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

JRF works to speed up and support the transition to a more equitable and just future, free from poverty, in which people and planet can flourish. We are a UK-wide foundation, with a focus on all four nations.

From 2025, we are embarking on an exciting new strategy aimed at securing bold, stretching policy goals across six key areas: housing, energy/climate, social security, communities & place, work and families & care.

We are looking for two talented, energetic and passionate campaigners to lead our influencing work in support of these goals, playing an instrumental role in JRF’s success.

About the role

Our Senior Campaigns and Public Affairs Managers play three important roles. Firstly, they collaborate closely with their equivalents in our policy and analytical teams to ensure that our major policy ideas are designed from the outset to attract the highest possible levels of public and political support.

Second, they are responsible for identifying the best fit influencing strategies and tactics (ranging from insider approaches to more overt campaigning) for securing tangible progress towards these policy objectives and developing powerful narratives to build support from key stakeholders.

Thirdly, they are responsible for securing (on an ongoing basis) the resources the strategies need, mobilising colleagues, partner organisations and external contractors to put them into effect, growing a powerful network of influential external supporters and ensuring that plans respond effectively to the ever-evolving external context.

About you

As our Senior Campaigns & Public Affairs Manager, we’d like you to have an in-depth understanding of the ways in which UK public policies are formed and reformed, of the challenges associated with delivering policy in the real world and of how civil society organisations like JRF can successfully influence policy change.

You will have an understanding of the structural nature of poverty and how policy may alleviate structural harms and substantial experience of working at progressively senior levels at the intersection of policy development, politics and strategic communications/ campaigns. 

You’ll have substantial experience of working in multidisciplinary teams using a range of insider and outsider tactics and compelling examples of developing and implementing influencing strategies that have demonstrably affected the climate of opinion around an issue and ideally, achieved concrete change.

With a proven track record of successfully building relationships with decision makers and influencing their thinking, you’ll have clear examples of writing effectively for a wide range of audiences and of commissioning, understanding and using public attitudinal insights to inform your influencing strategies and/or narrative development.

How to apply

If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.

Please submit your CV and supporting information via our online application platform.

The closing date for applications is 29th May 2025.

Interviews will take place week commencing 16th June 2025.

Additional Information

Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.

We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.

We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.

At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.

We’re growing our fundraising team! Here at Keech Hospice we know that raising more funds enables us to reach many more people in our community and we’re delighted that this has been recognised with a substantial investment into the team structure. You’ll be joining us at an exciting time for the team and the organisation, with a recent re-brand, a deep-dive into fundraising and the build of a new strategic plan for raising income - you could join a brilliant existing team to help us transform the way we fundraise and help us, help more.

Key Responsibilities:

• Increase engagement and maximise income from events
• Support with the development and delivery of events, activities and campaigns
• Develop and maintain strong relationships with eventers
• Support the analysis of donor data to guide decision making
• Work closely with the Marketing and Communications team to deliver marketing activity

What We're Looking For:

• Excellent written and verbal communication to engage and inspire
• Understanding of supporter/customer engagement strategies and the importance of the supporter experience
• Previous experience in event, fundraising and/or marketing
• Familiarity with CRM databases
• Understanding of the charity sector and fundraising regulations

What we offer:

• A competitive salary and generous annual leave
• Ability to carry over your existing NHS pension scheme
• Healthcare scheme
• Free car parking and cycle to work scheme
• Career development and progression opportunities
• A caring, supportive and inclusive environment

£34,300 - £37,300 per annum

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re an ambitious charity with a bold mission and a fantastic culture. As we embark on an exciting 3-year fundraising strategy, we’re looking for a Senior Direct Marketing Executive to join our Individual Giving Team here at Prostate Cancer UK. This is a newly created role within the team which will oversee acquisition and new product development.

You’ll be part of an exciting time at the charity, joining us as we roll out our new Fundraising strategy and continue investment in Acquisition. In this role you’ll take ownership of planning, implementing and reporting on fully integrated acquisition campaigns across a range of channels including DRTV, Digital, Telephone, SMS and OOH.

You’ll work closely with teams from across the organisation and our media agency to ensure a truly integrated, collaborative approach. Together with the team, you’ll identify opportunities, apply learnings from past campaigns, and enhance future performance.

You’ll also be integral to driving forward new product development to acquire new regular givers. Leading on testing across the Acquisition team, you’ll innovate to drive the lowest attrition, best ROI and strongest lifetime value. You’ll collaborate with colleagues from across the organisation to drive the best creative, messaging, targeting and data insights.

What we want from you

Aside from excellent knowledge and experience of working in a direct marketing environment managing fully integrated campaigns, you’ll also have strong digital campaign management experience, ideally gained from a fundraising environment. You’ll have experience in developing and implementing effective testing strategies and ideally also have experience in developing new marketing or fundraising products.

You’ll possess first class communication skills; a strong team ethic and you will be at ease working with and influencing key internal and external stakeholders at all levels. The ability to manage expenditure budgets and projects is also essential, along with proven knowledge of data protection and sector compliance.

If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally. 

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.

The closing date is Sunday 1st June 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for Wednesday 4th June 2025.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

The eoa exists to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy. With 800+ member businesses and a community of thousands of employee owners, we are the national voice for employee ownership in the UK.

Our refreshed strategy is focused on accelerating impact through people powered growth. We’re here to make employee ownership a mainstream business model choice—by expanding the sector, setting the standard for excellence, and building a connected, values-led ecosystem. We do this through sharp insight, high-impact advocacy, and a thriving member experience.

For founders and business owners exploring employee ownership, or for leaders and managers building Great EO businesses, the eoa offers tools, knowledge, experience and connection. We facilitate powerful peer learning, codify what works, and champion the stories that inspire others to choose EO.

Together with our members, we’re creating the conditions for employee ownership to thrive—seizing the political, cultural, and digital opportunities ahead. and this is where you come in.

As Director of Partnerships and Growth, you’ll be the driving force behind the eoa’s external influence and reach. you’ll lead our advocacy and external affairs strategy, build meaningful partnerships, and deliver powerful events programmes that accelerate adoption of Great EO. You’ll also shape the narrative—ensuring our insights, policy recommendations and thought leadership land with impact.

This is a high-profile, senior leadership role at a pivotal time for the EO community. It calls for someone with a track record in advocacy or external affairs, strong commercial acumen, and the ability to lead high-performing teams. It also needs a big-picture thinker - someone who can champion EO, influence change, and help us build a more inclusive, resilient economy.

If you’re excited about the opportunity to grow an economy that puts people at the heart of business, we’d love to hear from you.

Role Details

At the heart of this Director of Parnterships & Growth role is the opportunity to shape the external environment for employee ownership, champion the voice of our members, and lead high-impact strategies that grow both our reach and the sector itself.

You’ll lead on policy, advocacy, external affairs and events—crafting compelling narratives, building powerful partnerships, and delivering programmes that drive commercial sustainability and sector-wide change.

From shaping relationships with key stakeholders and securing strategic sponsorships, to overseeing the delivery of thought leadership, content, and events, you’ll ensure that the eoa is not just part of the national conversation—but leading it.

Your ability to influence, convene, and inspire will be critical to removing barriers to employee ownership and unlocking the potential of our £1.7m organisation to deliver even greater impact.

Join us on this exciting journey where your leadership will shape policy, grow influence, and contribute to our mission of unlocking the potential of people, businesses, and the economy through employee ownership.

This role is remote, however regular travel to our HQ in Brough and across the UK is expected.

Key Responsibilities

• Lead external affairs, collaborating with stakeholders to shape policy, advocacy and best practice that removes barriers and expands EO.
• Establish relationships and secure commercial partnerships and sponsorships, generating revenue to support advocacy, events, and sector growth initiatives.
• Engage key stakeholders to co-produce content that positively influence EO practice and policy and amplify the eoa’s voice in public affairs.
• Oversee delivery of an effective content strategy that delivers our commercial objectives and positions the eoa as the leading EO authority.
• Oversee events programmes, ensuring they drive knowledge-sharing, sector development, and commercial sustainability.
• Represent the eoa at industry forums, policy roundtables, and public affairs events, championing the employee ownership model.
• Collaborate with the Director of Membership & Operations to align advocacy efforts with member needs and engagement.
• Lead and develop high-performing teams, fostering innovation and delivering measurable impact across advocacy, policy, event activities.

Success in this role

Success in this role means having a positive impact on the growth rate, influence and adoption of great EO across the employee ownership sector. Strengthening and expanding stakeholder relationships, driving advocacy impact and securing commercial sustainability through a diverse mix of sponsorships, partnerships will also be indicators of success.

Key outcomes for the role

• Growth of the employee ownership sector. Measured by increased number of EO businesses, heightened sector awareness
• Strengthened corporate engagement. Measured by growth in strategic partnerships, corporate and government engagement
• Strong Commercial Sustainability. Measured by increased sponsorship revenue, secured long-term commercial partnerships
• Increased policy influence. Measured by policy recommendations adopted, increased government engagement
• Enhanced sector insight and intelligence. Measured by utilisation of high-quality data and insights for regular sector related content outputs.
• Development and adoption of best practice. Measured by creation, adoption and promotion of best practice across the EO network.
• Successful events programmes. Measured by iIncreased participation, sponsorship growth, positive feedback.

About you

• Proven expertise in advocacy, public affairs, or policy leadership, ideally within a business, trade body, or membership association.
• Strong stakeholder engagement skills, with experience influencing government, media, and corporate partners.
• Demonstrated ability to drive sectoral or policy change, leading successful advocacy initiatives.
• Strong commercial acumen, with experience in sponsorship acquisition, revenue generation, and developing financially sustainable initiatives.
• Exceptional strategic communication and storytelling skills, able to engage and mobilise diverse audiences.
• Experience in event programme development, ensuring high engagement and sector impact.
• Passion for employee ownership and economic models that promote shared prosperity.
• Innovative, creative, and proactive in problem-solving and strategy execution.
• A confident and transparent leader who fosters collaboration and inclusivity through teamwork.
• Self-aware with emotional intelligence, resilience, and integrity.

Role Summary

• Contract: Permanent
• Hours: Full time, 37.5 hours per week
• Location: Remote, with regular travel to eoa offices and national events
• Salary & Benefits: £65,000 p/a + 7% Pensions. 30 Days leave + Bank Holidays.
• Reports to: CEO
• Management: TBC

About the role

This new role will be part of our Supporter Engagement team, which includes Special and Challenge Events Fundraising, Community Fundraising, Individual Giving and Supporter Care. Our Special Events programme has expanded significantly in recent years, and we
have ambitious plans as part of our new three-year strategy. As part of this, we organise a diverse range of fundraising events, including a Comedy Night, Garden Party, Sports Quiz, Carol Service and Gala dinner.

Working closely with the Head of Supporter Engagement, the Special Events Officer will play a key role in developing and managing our special events programme. This includes overseeing multiple aspects of event planning and execution, collaborating with the Marketing and Communications team to produce high-quality event materials and ensuring that every event runs smoothly. Additionally, you will help manage key relationships and maximise fundraising income.

A key focus of this role will be leading the organisation of our annual Carol Service at St Margaret’s Church, Westminster Abbey, while also exploring opportunities to develop a new special event that diversifies our income streams and broadens our audience.
You will also stay ahead of industry trends, conducting competitor research and analysis to ensure our events remain innovative, competitive, and appealing to supporters.

Main duties

• Supporting the co-ordination and delivery of our special events programme.
• Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
• Work closely with the Marketing and Communications team to produce event materials including event programmes.
• Support the Philanthropy Officer with the organisation of our annual cultivation event.
• Support the Head of Supporter Engagement to identify opportunities for income growth from special events with the view to develop a new Special event within the portfolio.
• Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.

Key responsibilities

• In conjunction with the Operations Coordinator Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.

Desired experience

• Experience of supporting or delivering special events.
• Experience of recruiting new fundraisers and providing excellent stewardship.
• Creative thinker with the ability to take the lead, initiative and problem solve.
• Understanding of how to use insight, data and market trends to identify opportunities
  and make recommendations.
• Experience of tracking income and expenditure targets.
• Working in the charity sector.

Desired knowledge

• Special events, fundraising and trends.
• Digital fundraising and online fundraising platforms.
• Excellent organisation & time management skills.
• Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently.
• GDPR and all relevant fundraising regulations.
• Shared passion for the work of The Passage.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

An exciting opportunity has arisen to join our award-winning Fundraising Team at Birmingham Women’s and Children’s Hospital Charity. The Corporate Partnerships Officer will join our recently established Philanthropy and Partnerships (P&P) team to help us develop and nurture a range of corporate and philanthropic relationships. Together, we will significantly increase our income in support of the world leading research, treatment, and care that takes place across our hospitals in areas such as: childhood cancer, rare diseases, neonatal and maternal health, children and young people’s mental health, and critical care. 

The Corporate Partnerships Officer will be responsible for account managing a portfolio of new and existing corporate accounts to deliver a sustainable income growth year on year. In addition, they will work closely with the Head of Corporate Partnerships and Senior Corporate Partnerships Officer to support the day-to-day management of high value strategic partnerships and the delivery of business development activities. They will also contribute to the wider strategic aims of the P&P team to significantly grow both philanthropic and corporate partnership income and impact over the next three years. 

The ideal candidate will have strong corporate account management and communication skills (both verbally and in writing) ideally gained within a fundraising or sales/business development environment. They will be a self-starter with an appetite to make unsolicited approaches to businesses and individuals, along with the ability to develop and grow lasting relationships with corporate partners.  They will have strong time management skills, a motivation to work towards and achieve targets, and an appreciation of working for the NHS. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 18 May 2025.

Location: Northampton
Salary: £50,000 - £55,000 p/a benefits
Contract: Permanent, 35 hours per week (Monday – Friday)
Benefits: 30 days annual leave, Health Cover, free onsite parking, personal training budget, sporting event tickets and discounts.
 
About the opportunity:
 
Our client is proud to partner with incredible organisations who are making a genuine difference every day. This opportunity is no exception.
 
They’re looking for a Finance Director who brings a great mix of strategic thinking, commercial acumen, and operational excellence. Someone who can shape future plans with a clear eye on opportunity and risk, while ensuring robust processes, controls, and best practice are firmly embedded.
 
This is a true business partner role; you’ll need to see the bigger picture and contribute at board level, while still being able to roll your sleeve up and strengthen day-to-day financial operations. Building financial awareness and capability across all departments will be key too, developing and upskilling teams to ensure financial thinking is at the heart of decision-making across the business.
 
This is your chance to be part of something special. You’ll join a passionate leadership team who are committed to creating positive social change through education and inclusion programmes that empower individuals, build confidence, and unlock potential.
 
You’ll bring strategic financial expertise to the table, helping to ensure that funds are used wisely and well, allowing these life-changing programmes to continue, grow, and evolve.
 
This isn’t just about the numbers. You’ll be a key voice at the leadership table, influencing decisions, challenging thinking, and helping shape the future direction of the organisation.
 
What you’ll be getting stuck into:
 
• Acting as a strategic finance partner to the CEO and leadership team - your insight will shape plans, drive decisions, and keep the mission on track.
• Leading on all financial reporting, planning, forecasting, and risk management - keeping the board, Trustees, and senior leaders fully informed.
• Ensuring robust financial controls, compliance, and governance across the charity.
• Leading the charge on data and insights - including developing meaningful KPIs, social value metrics, and an annual Impact Report that tells the real story of the difference being made.
• Managing the charity’s use of Salesforce and looking at how data can be used even more effectively to support decision-making.
• Keeping a sharp eye on VAT returns, payroll, gift aid, pension schemes, and investment administration.
• Line managing and supporting a small Finance team and succession planning to keep the team thriving.
• Business partnering with Heads of Department, helping each function understand the numbers and make smart, informed choices.
 
What they’re looking for:
 
• Proven experience in a senior finance role where you’ve combined strategic leadership with a hands-on approach.
• ACCA, CIMA, ACA, CIPFA (or similar) qualified.
• Confident working with Xero (or similar accounting software) and the Microsoft 365 suite.
• Skilled at translating financial data into plain English for non-finance colleagues - making the complex simple.
• A solid understanding of financial risk management, including how cybersecurity, fraud controls, and financial risks interact.
• Experience leading audits, preparing statutory accounts, and presenting at Board or Trustee level.
 
You’ll fit right in if you are:
 
• A strong communicator and influencer - able to build trust at every level.
• A strategic thinker who can see the bigger picture while staying close to the detail.
• Solutions-focused, proactive, and calm under pressure.
• Resilient, adaptable, and not afraid to challenge the status quo.
• Someone who leads with heart, champions collaboration, and believes in the power of purpose-driven work.
 
What’s in it for you?
 
Alongside a competitive salary and generous benefits, this is an opportunity to genuinely make an impact. You’ll play a critical role in sustaining and growing work that changes lives for the better — and you’ll do it alongside a leadership team who believe in what they do, care about each other, and are serious about making a difference.
 
REF-221319

Membership Lead

We’re seeking a passionate and ambitious Membership Lead to drive membership retention and growth.

As a mission-based organisation, we believe businesses have the power to be a force for good. Our members include a range of tea companies, from start-ups to multi-nationals who have joined us to address the complex systemic issues that the tea sector faces. We convene and facilitate collaboration between communities on the ground, our members, businesses, governments, and civil society, enabling us to mobilise our resources and deliver our transformational strategy.

Position: Membership Lead

Location: E2, near Bethnal Green (London). Hybrid, minimum 3 days in the office.

Hours: 37.5 hours per week (full-time), Monday to Friday.

Contract: Permanent

Salary: £40,000 to £45,000 per annum, depending on experience + company benefits.

Closing date: Wednesday 28th May 2025

About the role:

This role will take the lead in seeking out new opportunities for growth across our membership, including acquisition and retention and will be responsible for developing and implementing new initiatives to reach ambitious targets, as well as ensuring our existing members receive an excellent level of customer service.

Strong communication, engagement and interpersonal skills will be pivotal to this role as will the ability to interact, engage and influence senior stakeholders at all levels. This is a great opportunity to help develop, shape and promote our recently updated membership programme, bringing strong engagement and innovation skills, and experience of piloting and testing new approaches.

The successful candidate will have significant experience working at a manager level in a membership environment and will have experience of running successful acquisition and retention initiatives. They will also be a skilled income/fundraising generator with proven experience in achieving commercial targets, possibly with a previous account management background or experience of a similar B2B membership environment. 

They will be a strong manager with experience of working in a busy and complex environment, managing multiple stakeholders and enquiries, as well as having in depth analytical skills, bringing data to life and providing key insights, which will guide us to make evidence-based decisions and sound judgements across the organisation. 

This dynamic role will combine business development, relationship management, stakeholder engagement and operational oversight to ensure the ETP’s membership base thrives and aligns with our mission. 

Key details:

• Reporting to: Head of Communications & Membership.

• Permanent contract, start date immediate.  

• Hybrid working model with a minimum of three days per week attendance at our London office. 

Key areas of responsibility include:  

• Conduct research to identify and understand potential new member organisations in the tea supply chain. 
• Develop tailored marketing materials, including PowerPoint presentations, one-pagers, and proposals. 
• Represent ETP in meetings with prospective members to articulate the value of joining the partnership. 
• Drive new member onboarding, ensuring a seamless and effective process. 
• Act as the external face of the organisation and as the first point of contact for member queries, providing excellent service and timely responses. 
• Conduct regular check-ins with members to understand their needs and priorities. 
• Collaborate with internal teams to adapt offerings based on member feedback and emerging industry trends. 
• Develop metrics to measure membership engagement and continuously monitor and report on these metrics to senior management and the Board. 
• Lead the implementation, update and oversight of the CRM system to improve member engagement tracking and data management. 
• Oversee data collection processes, including compliance with the organisation’s membership criteria. 
• Support the identification of potential partnerships to bolster fundraising and broader impact. 
• Monitor trends and opportunities in the sector to inform strategic priorities and member engagement. 
• Develop compelling marketing and communication materials tailored to potential members. 
• Collaborate with the Communications team to ensure consistent and impactful messaging. 
• Support the Head of Communications & Membership in the implementation of the overall communications and marketing strategy.
• Support the development of thought leadership pieces, contributing to annual reports, and ensure high-quality written outputs. 
• Manage, upload, and maintain website content effectively, ensuring accuracy and alignment with organisational branding and messaging. 
• Plan, organise, and execute events, including forums and conferences, ensuring seamless delivery and high attendee satisfaction. Oversee all aspects of event management, including venue selection, logistics coordination, speaker management, and on-site execution. Collaborate across teams to ensure communications and events align with our goals. 

About you:

• Approximately 10+ years experience in a Membership role.
• Have the right to work in the UK and reside within a commutable distance to our London office in Bethnal Green.
• Strong communication, engagement and interpersonal skills
• Proven ability to positively interact, engage and influence at all organisational levels including with senior management 
• Proven experience of membership acquisition and retention
• Strong understanding of membership organisations 
• Proven experience of successfully pitching new approaches to prospective members 
• Proven experience in B2B sales, ideally within a membership organisation and agricultural supply chains. 
• Excellent presentation, listening and negotiation skills. 
• Strong verbal and written communication abilities, with fluency in English required and proficiency in additional languages, such as German or Arabic, considered an asset. 
• Proven ability to work independently as a self-starter, demonstrating a dynamic, driven mindset with strong lateral thinking skills to solve problems creatively and effectively with minimal supervision. 
• Strong experience in event management and delivery, including planning, organising, and executing forums, conferences, and other high-profile events. 
• Demonstrated ability to manage multiple accounts and projects simultaneously, while maintaining attention to detail. 
• Willingness and ability to travel both within the UK and internationally as required for the role. 
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office applications. 
• Experience delivering client-focused solutions to private sector needs within a mission-based organisation. 

Desirable:

• Experience with design tools, including the Adobe Creative Suite. 
• Strong understanding of the issues and dynamics in agricultural supply chains and membership organisations. 
• Account management or similar business experience in the FMCG sector or similar environment. 
• Knowledge of corporate social responsibility in supply chains. 

To apply for this position, please submit your online application form through this website and ensure you include your CV (maximum of 2 pages) and a cover letter (maximum of 1 page) outlining your motivation for applying and relevant experience.

About the organisation:

Founded in 1997, this not-for-profit membership organisation with 40 diverse members, collaborates with members and third-party grantors to implement impactful, long-term programs in tea-producing countries, improving the lives of farmers, workers, and communities.

The projects address critical issues in the tea supply chain, including poverty, gender-based violence, human rights violations, deforestation, and inadequate access to services. By partnering with corporate members, funders, and local implementers, they deliver tailored interventions and drive responsible business practices. Leveraging their unique position, they bring together the right stakeholders to tackle key challenges with actionable solutions.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do.

We have an amazing opportunity to join the Community Foundation as Social Value Specialist on a permanent basis. You'll be based in one of our offices across SNG's operating area, ideally Wembley as there will be a big focus on working with our London and Hertford based suppliers and community partners. You'll combine both home and office working to ensure a positive work/life balance. This role involves travel to other offices and events which will require some flexibility and ideally access to a car.

The Role

The Social Value Specialist will support SNG to embed impact measurement and social value into teams across the organisation, providing a central, efficient point of contact that leads on developing systems, processes and continuous service improvement.

You will engage with supply chain partners to ensure the delivery of social value in contracts and enable seamless customer service using digital platforms and relationships with community partners.

Connect with team members across the organisation to deliver impact reports and support in creating our annual ESG report.

The Social Value Specialist will report to the Social Value Manager.

Key Responsibilities

• Design, plan and implement a community investment evaluation and monitoring framework, in direct alignment with the community foundation strategy and strategy and the corporate plan
• Work collaboratively across the multi-disciplinary community investment directorate and with other internal teams in the customer directorate across localities to embed a framework for social impact and outcomes recording
• Support the Social Value Manager to provide regular social impact and environmental social, governance (ESG) reporting to the communities' leadership team and to senior management and board when required
• Develop and implement monitoring and evaluation methods and processes for Community Foundation projects and roll out good practice to colleagues and external partners so we can effectively demonstrate our Social Impact
• Lead and support internal teams and external partners in the upload of data such as KPIs onto impact measurement platform for the business, ensuring that information is accurate and easily accessible when required
• Demonstrate strong project management skills to lead and oversee project teams across SNG and with external partners that will bring in external funding
• Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies as required by the Head of Service and managers
• Work closely with the communications team to enable a coordinated communications approach that raises the profile of SNG's work in communities
• Prepare and present written, financial and statistical reports to internal and external bodies as required and ensure funders requirements are met
• Demonstrate everyone safe and well everywhere, every day by making health and safety a primary consideration in your decision making

 What we need from you

A good understanding of HACT's Wellbeing Valuation and Social Value Insight would be an advantage, but this is not essential. It would be great if you have some knowledge or experience of working in communities, supply chains and or, monitoring and evaluation.

• Good communication and interpersonal skills
• Excellent organisation and customer service
• Proactive and proven Stakeholder management skills with colleagues and external partners
• Knowledge of monitoring and evaluation methods and techniques, including Theory of Change and Logic Models
• Ability to validate and impact assess, to escalate data issues as required
• Ability to inspire and activate, fostering great partnerships with suppliers to ensure social value is secured and delivered through our supply chain
• An understanding of social value in relation to the construction industry
• Storytelling skills to share social value activity and support others in understanding the impact of the Community Foundation

What you'll receive from us

We have some fantastic benefits at SNG, including:

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Private medical insurance, dental insurance & critical illness cover
• Wide range of training courses available to support your career development

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s Office of the General Counsel Division is recruiting for the position of ‘Complaints & Compliance Administrator’ to join its dynamic team based in Birmingham, UK. The organisation is currently operating a hybrid working model.

Job purpose:

To assist with the day-to-day processing, reporting, oversight and management of a diverse range of incoming complaints and whistleblowing disclosures and appropriate escalation of complaints requiring escalation to relevant Area Leads.

The post will play an active role in providing support to the IRW Complaints Team ensuring compliance with associated policies and processes.  The role will involve the preparation of key documents and acting as a liaison with relevant internal and external stakeholders to compile and organise key information to support the work of the IRW Complaints Team. 

To provide support and assistance to the Policy and Compliance Manager in the effective and efficient management and administration of the Policy and Compliance function and wider needs of the Division.  To assist with ongoing reviews of internal or external policies and processes, production of resources, reports and associated materials and additional support as directed.

The successful candidate must have:

• A degree in a relevant qualification and/or significant experience suited to the wide remit of the role.
• Strong and seasoned analytical and problem-solving skills, with the ability to think creatively and laterally, to overcome challenges.
• Strong organisation skills and attention to detail to ensure delivery of high-quality work.
• Ability to prioritise and work efficiently under pressure and subject to changing priorities, meeting deadlines, and using judgment and initiative in problem resolution.
• Excellent communication (verbal and written) and interpersonal skills. Excellent written and spoken English in particular.
• Excellent levels of computer literacy including Microsoft Office applications. 
• Knowledge of compliance related subjects.
• Willingness to attend training where relevant.
• Independent and excellent time management skills
• Innovative thinker, able to develop and translate strategy into tactical action plans and deliverables.
• Experience of complaints resolution or customer facing role.
• Proven record of excellent people and interpersonal skills with strong communication skills at individual and group level. This includes ability to adapt to and engage within a multicultural and diverse environment.
• Previous experience of working within humanitarian and development (third) sector is an advantage.
• Proven ability and experience in analysing, interpreting and reporting on data which enables sound conclusion and recommendations to be drawn.
• Demonstrates the flexibility and energy that is required for self-management and prioritising workload.
• Ability to build constructive working relationships and ability to respond appropriately in fast changing and challenging situations.
• Willingness to travel within UK and internationally.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on or around 18 June 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• Screening clearance
• Proof of eligibility to live and work within the UK
• Receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

The Finance Assistant will play a key role in supporting KCLSU's finance operations, maintaining strong financial controls, and ensuring accurate financial reporting across the organisation.

Main Tasks

• Process and reconcile purchase invoices, sales invoices, and supplier payments, maintaining accurate ledgers.
• Reconcile daily income from multiple systems to banking records and update the finance system accordingly.
•  Support month-end processes, including bank reconciliations, journal postings, and assisting with management accounts.
• Assist with reconciling Balance Sheet accounts, investigating and resolving discrepancies.
• Generate financial reports and data extracts from the finance system to support financial reporting.
•  Support the maintenance of internal financial controls and ensure compliance with relevant financial procedures and regulations.
• Respond professionally to financial queries from staff, students, and suppliers, providing accurate and timely information.
• Other finance-related ad hoc tasks

General Responsibilities
• Support the efficient operation of the Finance Department, ensuring organisation and professionalism. Provide cover for colleagues where necessary, contributing to a cohesive team environment.
• Develop a strong understanding of Finance Business Partnering, providing financial advice and insights to internal budget holders, aiding informed decision-making and improved financial performance.
• Lead or contribute to projects supporting the implementation of KCLSU’s Finance Strategy, driving process improvements and strategic initiatives.
• Maintain compliance with KCLSU’s financial regulations, ensuring the integrity and accuracy of financial operations.
• Deliver excellent customer service to both internal and external stakeholders, addressing finance-related queries and providing accurate, timely information.
• Contribute to the development and continuous improvement of financial systems, ensuring sound financial controls and best practices are in place.
• Represent KCLSU professionally, supporting its objectives and upholding its positive reputation.
• Adapt flexibly to evolving responsibilities, assisting with tasks that support the wider needs of the organisation.
• Collaborate across departments, adopting a team-oriented approach to support the overall functioning of KCLSU.

Other Responsibilities
• Assist in the delivery of finance systems and procedures training for over 400 student groups, ensuring they have the necessary tools and knowledge to manage their finances effectively.

Working Hours
• The role requires 35 hours per week. On occasion, working hours may exceed this, including evening or weekend work to meet deadlines. These additional hours are included in the role's grading and contract.

Additional Information
• This job description is accurate as of 28th April 2025 and outlines the core responsibilities of the role. It is intended to assist both the post holder and KCLSU in understanding the position’s primary duties.
• The description is not exhaustive, and duties may evolve over time. The post holder may be required to work at various King’s College London sites.
• KCLSU operates a hybrid working policy, requiring employees to work in the office at least once a week and five days per month.
• KCLSU reserves the right to vary the duties and responsibilities after consultation with the post holder.
• Please note that the starting salary for this role is £31,041 with annual increases.

Candidate Specification

Qualifications
• A finance-related qualification (such as part-qualified Chartered Accountant or equivalent) is highly desirable, with at least two years of relevant finance experience, ideally within a student union or higher education environment, though other sectors will be considered.
• Alternatively, candidates with strong hands-on financial experience in a similar setting, or who are working towards a finance qualification, are also encouraged to apply.

Experience
• Proven, hands-on experience working with integrated accounting systems.
• Demonstrable experience managing all aspects of financial operations, including accounts payable, receivable, reconciliation, and financial reporting.
• Experience in finance business partnering or providing financial advice and support to non-finance staff is highly desirable.
• Experience in presenting financial information clearly and effectively to senior management is desirable.
• Any experience in treasurer or fund investment management is an additional advantage but not essential.

Knowledge
• Solid understanding of accounting concepts, financial reporting, and VAT regulations, ensuring compliance and accurate financial operations.
• A working knowledge of data protection requirements, particularly in the context of a membership organisation, is beneficial.

Skills
• Excellent multitasking ability and a keen eye for detail, with the capacity to manage multiple priorities in a fast-paced environment.
• Advanced IT skills, including proficiency with Excel (intermediate to advanced), and strong Office 365 competency to produce reports and manage data efficiently.
• Strong communication skills, both verbal and written, with the ability to interact diplomatically with staff, students, and external stakeholders.
• Ability to work independently under pressure, demonstrating initiative and a solution-oriented approach to problem-solving.

The list above is not exhaustive. We recommend that you read through the Job Pack to understand the scope of what the role entails.

Application Process

To apply, please visit our website, download and complete the application form and the equal opportunities monitoring form below and email your completed application directly to our HR email address.

Once shortlisting is completed, we will contact you and inform you of your progress.

At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavour to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.

As you will also see on our Job Pack that we are an equal opportunities employer and live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.

Benefits of Working for KCLSU include:

• Hybrid Working Policy 
• Pension Contribution
• Interest Free Season Ticket Loan & Computer Loan
• Cycle to work Scheme
• Enhanced Sick Pay
• Enhanced Maternity and Paternity Pay
• Eye Tests & single focal glasses allowance
• 25 days holiday entitlement & bank holidays & discretionary closure days per annum
• Discounts on KCLSU venues
• Employee Assistance Programme
• "No meeting Friday" ethos
• KEATS Learning Platform & LinkedIn Learning subscription
• Death in Service
• Access to Kings Libraries

Eligibility 

To be eligible to apply for this role you must: 

• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) prior to your start date. Please note that KCLSU is unable to provide a visa sponsorship.
• Not be a trustee of King’s College London Students’ Union 
• Have a National Insurance number, or be in the process of applying for one

Thank you for applying with us. We look forward to bringing your talent onboard and working with you!

We're looking for a talented and versatile communications officer to help grow our communications and supporter base and increase our impact for the children with complex disabilities and their families who we support.

This is an exciting time for our charity as we are developing ambitious growth plans and we want to increase our social media and digital presence to engage with a wider audience.

You will be expected to lead on our social media strategy, planning, producing and delivering content for all our audiences, and engaging with social media connections to grow our community. You will also be responsible for increasing engagement via our website, e-news and direct digital and offline communications. 

We're looking for a natural storyteller with attention to detail, excellent verbal and written communication skills, and the ability to turn their hand to a wide range of tasks, striving for excellence while building relationships and working collaboratively with staff from across our small charity.

Key responsibilities include:

• Create a social media strategy that builds our community and engagement across our current active platforms of Facebook, Instagram and LinkedIn, and considers the use of other platforms
• Develop and maintain our website to provide and easy and rewarding experience that seamlessly transitions users to the next stage of their journey
• Develop and manage our communications calendar to ensure coordinated planning and communications activity
• Build and manage our range of audience groups, including monthly e-news, email marketing, hardcopy reports and newsletters, and assist with donor stewardship communication
• Support our engagement with external media organisations, using all opportunities to gain positive media coverage
• Support the development of data and reporting processes to help build an insight-led understanding of our audience groups and to inform our marketing and engagement plans
• Assist with the production of our digital assets and communications using digital design software where appropriate

The successful candidate will have strong social media knowledge and experience, as well as experience of building reach and engagement across digitial, printed or in-person communications. They need to be a collaborative team player, willing to learn from and work with staff from across the organisation, and the ability to multitask and juggle different projects and deadlines simultaneously. They will also have a passion for our cause - helping the families of children with complex disabilities get the support they need with the aim of preventing them from going into crisis.