Head of development jobs in spelthorne, surrey

Title: IT Service Desk Manager 

Reporting To: Director of Operations 

Location: Hybrid, with a minimum of three days per week in the office. Our office is based near Latimer Road, London.

Salary: Up to £50,000 per annum 

Hours of Work: 40 hours per week (inclusive of a one hour paid daily lunch break)

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 3rd July 2025, 5pm 

Job Summary
Oversee our helpdesk, which acts as the first point of contact for requests for support from our staff and volunteers. Lead business as usual IT operations and support so our people have the tools they need to carry out their work. Work with correspondents to solve problems, allocate team members to tasks, resolve issues, and constantly improve processes, standards and service quality.
Key Responsibilities

Helpdesk

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Oversee first-line support and provide second-line support for inbound enquiries, troubleshooting and solving cases wherever possible
• Identify common or emerging issues and support with identifying root causes to continually improve the service
• Engage with colleagues to escalate more complex issues for further support, coordinate their resolution if appropriate, and manage stakeholders
• Support and troubleshoot hardware and software issues, deliver induction training for new starters, and assist with access management and offboarding

Team Leadership and development

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Follow, develop and suggest improvements to processes and documentation on how to respond to queries
• Modify or create processes as required in consultation with lead members of Operational, Technology and Security teams
• Make sure work is correctly logged to monitor workload across the team, and provide additional support where necessary
• Actively contribute to the development of the organisation to ensure it remains relevant, effective and of the highest quality

Devices and software

• Work with the technical team to ensure we deliver the IT service following industry best practice. Address gaps as required and continually monitor their effectiveness
• Maintain secure device build, patching according to policy, and ensure we have the means to consider, distribute and maintain approved software
• Manage a plan of joiners/movers/leavers, asset replacement, ensuring requirements handled in good time

Monitoring and KPIs

• Monitor the effectiveness of operational service, identify and respond to issues
• Maintain KPIs agreed with the Head of Operations and the Security Lead

Privacy, security, and audits

• Collaborate with the security team and auditors. Ensure services are delivered according to the ISMS objectives
• Action audit findings and collaborate on tackling systematic issues identified
• Routinely audit performance to make sure work is always of the highest standard and provide reports where necessary
• Ensure information is kept confidential, handled sensitively, and retained in accordance with our policies

Person Specification
Essential

• Experience of managing a small support team, with a desire to support and help others
• Understanding of helpdesk management and how to manage work and resources
• Good skills in managing devices and software
• Knowledge of GDPR (main concepts and principles)
• Working knowledge of a variety of devices and systems such as Windows, Mac/iOS, Chromebooks, Google Workspace
• Analytical, with a logical approach to problem-solving
• Excellent communicator both written and verbal
• Able to remain calm under pressure
• A collaborator who can consider others’ perspectives
• A quick learner and keen to learn new tools and skills
• Flexible and able to work on a wide range of activities
• Able to manage own time, confirm priorities and expectations
• Independent, but knows when to ask questions
• Understand when to make decisions and when to engage a wider group
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Exposure to ITIL or knowledge of ITIL Foundation
• Experience with Jira and Salesforce

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

MSI Reproductive Choices UK is an independent provider of NHS-funded sexual and reproductive health services, with over 60 clinics across England providing abortion, vasectomy and contraception services.

We are looking for a passionate and pro-choice communications manager to oversee all internal and external communications strategies.

The role will work across the organisation with a range of stakeholders and help determine our communications priorities and be hands-on in terms planning and executing successful communications plans. Excellent verbal and written skills are required to ensure consistency of messaging across all channels to internal and external audiences.

If you have a good understanding of issues affecting access to reproductive healthcare in the UK and are passionate about supporting people to access essential abortion, vasectomy and contraception care, we want to hear from you!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

· Starting from £42,213.23 - £46,434.55 for base locations outside of London,  dependent on experience

· Starting from £46,434.55 - £51,078.01 for base locations inside of London, dependent on experience

Role Overview:
As our Communications Manager, you will take the lead on internal and external communication activities, leading brand awareness strategic projects. You will work with departments across the organisation to share our work to improve access to reproductive healthcare.

What can we offer you?

· ��‍��‍��‍�� Competitive family friendly benefits to support your family and working life

· �� Market leading Aviva pension provider up to 5% employer contribution

· �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme

· �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Key Responsibilities:

· Lead, develop and manage external communications strategy in close collaboration with media and advocacy leads and the digital marketing team

· Map and identify key stakeholder groups which have an interest in our Mission and Purpose

· Act as brand guardian for all external communications activity, publications, webinars and client-facing leaflets, managing copywriters and designers where necessary 

· Lead, develop and manage MSI UK’s internal communications strategy, working closely with MSI UK’s Executive and HR teams

· Manage the internal communications calendar and channels (SharePoint, Microsoft teams communication channels, internal newsletter)

· Ensure the MSI brand is consistent across all touchpoints and is aligned with the MSI Reproductive Choices’ global brand

·  

What we’re looking for:

· Proven track record in internal and external communications strategies.

· Excellent verbal and written communication skills.

· Ability to work autonomously and collaboratively.

· Strong project management skills.

· Experience in developing and executing communication strategies.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis. 

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023. 

At Prostate Cancer Research, our supporters are at the heart of everything we do. We are committed to a fundraising approach that values authentic relationships and creates a "gold standard" supporter experience. This means going above and beyond to make every individual feel valued. We're searching for a Supporter Engagement Assistant who will be central to this ambition, helping us create "wow" moments and connecting our supporters directly to our life-changing research.

What you will do:

· Be the first point of contact for our rapidly growing supporter base, making a positive impact on their day through thoughtful and engaging emails, letters, and calls.

· Help to develop and deliver exceptional supporter journeys that increase satisfaction and long-term loyalty.

· Collaborate across the entire Public Fundraising department, gaining unique insights into events, major gifts, and individual giving campaigns.

This role is perfect for you if you are:

· A natural communicator who loves connecting with people from all walks of life.

· Super-organised, proactive, and known for your exceptional attention to detail.

· Passionate about going the extra mile and creating positive experiences for others.

We foster a collaborative, transparent, and supportive work environment. Using agile methodologies, we encourage autonomy and provide significant room for you to develop your skills and career. This is a fantastic opportunity to join a growing team and have a tangible impact in the charity sector.

Key Responsibilities

Supporter Care and Engagement

· Frontline Supporter Engagement: You will be the first port of call for our supporters, managing inbound communications across phone, email, and various digital platforms.

· This includes warmly handling enquiries, taking and processing donations, and escalating complex issues to ensure a seamless and positive experience for everyone.

· Creative Communications & Gratitude: You will take the lead on thanking our supporters and making them feel valued.

· This involves drafting personalised acknowledgements, finding creative ways to share the impact of their support, and sending welcoming messages to new event participants.

· Collaborative Team Support: Act as a key support pillar for the Public Fundraising Team, especially during peak times and events.

· Your role will be dynamic, involving everything from on-the-day event assistance to managing logistics and taking ownership of specific fundraising activities.

· Digital Community Management: Help us maintain a vibrant and supportive online presence by monitoring shared inboxes and assisting with the moderation of our social media communities during key campaigns and fundraising challenges.

· Process Improvement: Develop and maintain essential resources, such as FAQ documents, to streamline our processes and ensure consistent, high-quality information is shared with our supporters.

· In person support for several key owned events and other organised events each year, outside of core business hours as needed, for example – by supporting our London and Brighton marathon teams on the day (time off in lieu will be available).

Supporting Public Fundraising Campaigning and Administration

· Provide essential administrative support across the Events, Individual Giving, and Major Donor fundraising teams, contributing to the efficient operation of campaigns and activities.

· Work collaboratively with the Finance team to ensure accurate and timely processing, logging, and acknowledgement of incoming donations and fundraising income.

· Perform data entry tasks, including setting up new regular gifts, and creating and updating communication records within the CRM system (Access CRM).

· Support the administration and stewardship journeys for fundraising events, assisting with tasks such as registration support, participant communication, and logistics administration.

· Provide surge capacity support during busy periods, particularly for high-volume activities like Facebook Challenge moderation and campaign-specific administration.

· Assist with the preparation and mailing of supporter communications, appeals, and stewardship materials.

· Some on the day support for fundraising events and logistics planning and delivery. This may involve some work outside of core working hours for which TOIL would be available.

Collaboration and Operational Efficiency

· Work effectively within our evolving Agile framework, which empowers teams and individuals to work collaboratively with transparency, with key teams to plan, prioritise, and deliver high-quality supporter engagement activities.

· Build and maintain strong working relationships with colleagues across all teams, including Public Fundraising, Resources, Patient Projects, Finance and Communications, to ensure a joined-up supporter experience.

· Identify and suggest improvements to enhance efficiency and supporter satisfaction, wherever possible.

Database and Compliance

· Adhere to all Prostate Cancer Research policies, procedures, and the staff code of conduct.

· Collect and maintain records and data both on CRM and elsewhere regarding supporter interactions, enquiry themes, supporter feedback, questions, interests etc. For helping us to improve.

· Maintain a proactive approach to learning and professional development, seeking opportunities to enhance skills and knowledge relevant to supporter engagement, fundraising administration, and the cause of Prostate Cancer Research.

· Take responsibility for personal development to improve performance in the role and contribute effectively to PCR’s mission and strategic goals.

Skills and Competencies

Our ideal candidate would have the following:

· Demonstrable or transferable experience of an administrative or support role, within an office environment.

· Demonstrable pro-active growth mindset and excellent problem-solving skills.

· Proactive, eager to learn and support the work of PCR and colleagues.

· Very good written and verbal communication skills with the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly external supporters and patients.

· Strong customer service or supporter care skills, demonstrating patience, empathy, and a helpful attitude with excellent telephone manner.

· Strong accuracy and attention to detail with tasks such as data entry and with written communications.

· Experience with using Microsoft 365 applications (Word, Excel, Outlook etc.) and generally good IT skills including web applications and file systems.

· Ability to manage multiple tasks and prioritise workload effectively in a busy environment.

· Work effectively individually and as part of a team.

· A basic understanding of data protection and GDPR principles and maintaining confidentiality.

· An understanding of or interest in the cause of Prostate Cancer Research.

Desirable:  

· Experience working with a CRM system, particularly Access CRM or similar fundraising CRMs would be useful.

· Experience working or volunteering in the non-profit or health and social care sectors.

· Experience handling and processing financial transactions (e.g., taking donations over the phone).

· Experience using design or communication tools like Canva.

· Knowledge of fundraising principles or the Fundraising Code of Practice.

· Experience assisting with event administration or logistics.

· Experience using digital communication tools or social media in a professional capacity.

How to apply?

Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.

For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat.​  

For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.

PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. 

Data Officer

We are looking for a Data Officer with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.

Position: SIT53 Data Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)

Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)

Hours: Full-time, 35 hours per week

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 11 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.

Experience of using CRM Dynamics, Faststats and PeopleStage and or any Donor CRM for marketing purposes will make you a person of interest to us. We will support you in learning to use any of the tools and applications used and actively encourage the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.

Key responsibilities will include:

• Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
• Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.

About You

You will have a proven record of:

• Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
• Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
• Use of a marketing automation tools such as Faststats and PeopleStage.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Data Officer, Data Manager, Database Officer, Database Manager, Data Marketing Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Insight Officer (Children and Young People) - Engagement Development

Location: Home-base within the UK or based at one of our sites or Head Office in London.

Salary: £35,000 pro rata

Hours: 37.5 per week

Contract: 13 month fixed term contract

This is an exciting time to join the Engagement Development team as we evolve our programmes, projects, and initiatives to help a wide range of audiences benefit from the transformational power of plants and gardening. We are undergoing a period of development across the Learning and Public Engagement division, taking an evidence-based approach to setting our future plans and goals. Reporting to the Insight and Impact Manager, as Insight Officer (Children and Young People), you will lead in collating insight for three key projects, two connected to our learning programmes and one around Young Garden Adventures for Public Programmes. This role offers a unique opportunity to shape a project from the ground up, using pedagogical insight, behaviour change theory, and user feedback to strategically inform new programmes.

We seek a collaborative and analytical individual with a keen eye for detail and a passion for data-driven decision-making, particularly around understanding children and young people. You will be naturally curious, always seeking to uncover deeper insights and trends that can drive our work and communicate the division's impact.

With strong communication skills, you can translate insight into clear, actionable recommendations for diverse stakeholders. Your collaborative nature will ensure you work effectively across teams, fostering a culture of continuous improvement and innovation. Adaptable and forward-thinking, your commitment to making a meaningful impact will be evident in your work, and you’ll be able to present insights and evaluations through various mediums, including reports, videos, presentations, and supporting funding applications.

Working for the Royal Horticultural Society

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference.  Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact Sharon Ellis please ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.

Job summary including context
Young Women’s Trust champions young women aged 18 to 30 on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes.

We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a network of thousands of young women to support each other, build their self-belief, and have their voices heard. We work with young women to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.

About the role
Over the next five years, we’re embarking on an ambitious strategy to grow our fundraising income from around £1 million to £1.7 million. Alongside this, we’re investing significantly from our endowment to expand our campaigning, services, digital capabilities, and core infrastructure.

To help drive fundraising, we’re creating a new senior role: Supporter and Community Engagement Lead. This role will lead our supporter-led fundraising—covering regular giving, digital fundraising campaigns, community fundraising, and legacies—with a focus on expanding our donor base, improving supporter experience, and developing new, insight-led fundraising products.

We know there’s increasing demand from supporters and partners for more creative and meaningful ways to engage with our work. This strategic role brings the expertise and capacity needed to meet that demand—boosting engagement from current supporters and enabling us to reach new audiences.

This is a forward-facing role, ideal for someone who brings fresh thinking, strong external networks, and a deep understanding of sector trends. We’re looking for someone who loves working collaboratively across internal teams and can manage external partners/suppliers to develop bold, insight-led fundraising campaigns that grow income and deepen impact.

This role will work closely with Communications, Campaigns, and Research to ensure our fundraising and mobilisation plans support each other. You will work collaboratively to develop content that supports fundraising, and ensure that fundraising supports our digital engagement goals. This role will partner closely with the Services, Voice & Involvement team to actively involve young women in fundraising, making sure their voices, experiences, and stories are at the heart of how we inspire support and shape our fundraising strategy.
 

EDI statement and sense of flexible working and workplace culture
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team.

You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.

Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home.

We offer:

• 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
• Enhanced parental leave irrespective of length of service
  • Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid
• 2 annual wellbeing days
• Annual discretionary organisation Christmas closure (25th December – 1st January)
• 5% pension contribution
• Employee Assistance Programme
• Learning and development budget
• Flexible working which is fully embedded in our working culture

Deadline to apply Friday 4th July 5pm
You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants.

Hybrid - Farringdon, London/Home-based

Closing Date: 2 July 2025

Ref 7096

Save the Children UK is looking for a strategic and impact-driven Research, Impact and Evidence Senior Lead to join the Humanitarian Leadership Academy (HLA).

This pivotal role will lead the HLA's research and evidence agenda, driving forward locally led humanitarian action by embedding high-quality, locally generated evidence into policy, practice, and learning. You will play a key role in positioning the HLA as a global thought leader, using insight and analysis to shape sectoral approaches and strengthen the impact of humanitarian capacity strengthening worldwide.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Function/Team:

The Humanitarian Leadership Academy's (HLA's) mission is to inspire a movement for locally led humanitarian action.  Our purpose is to work with local actors and organisations to provide tailored resilience and crisis response support that addresses their specific needs, focusing on nurturing and empowering local leaders, driving collective action through our networks, thought leadership & research and amplifying local expertise, creating opportunities for change and collaboration.   

About the role

As Research, Impact and Evidence Senior Lead, you will set the strategic direction & lead the research and evidence agenda in the Humanitarian Leadership Academy (HLA), driving the localisation agenda and strategic objectives by championing the use of high-quality, locally generated evidence to inform policy and practice. You will be establishing mechanisms to demonstrate the impact of local leadership and collective action for a locally led response.

You will position the HLA as a global thought leader in humanitarian learning, leveraging robust research and evidence to advance locally led solutions, influence sectoral policies, and promote innovative practices. You will do so using research to produce insight into emerging and future trends within the sector from a capacity strengthening and learning perspective, shaping the HLA's strategic direction.

You will also strengthen the HLA's impact and evidence work at the portfolio level by enhancing systems and providing strategic technical support. This includes driving a culture of accountability and embedding robust evaluation practices into all HLA activities. You will be accountable for understanding and enhancing the HLA's results for learners, partners, and stakeholders, ensuring the organisation's work delivers impact against strategic objectives.

In this role, you will be responsible for: 

• Set direction and lead the development and implementation of the HLA's Impact, Research, and Evidence strategy to align with MEAL Frameworks, strategic objectives, and sectoral trends.

• Represent the HLA in evidence-focused global forums to promote thought leadership on humanitarian learning, locally led response, and innovation.

• Oversee the development, optimisation and performance of data platforms, including but not limited to the CRM to streamline integration between current HLA platforms to unlock greater insights. 

• Develop and manage strategic research partnerships with donors, INGOs, local partners, networks, academia, and stakeholders to expand HLA's influence and impact.

• Drive the design and delivery of localised research and evidence products that address evidence gaps within the capacity-strengthening and leadership ecosystem.

• Enhance the understanding and uptake of HLA's portfolio and associated platforms by monitoring insights, impact, and performance.

• Develop robust data management systems to track and monitor insights and performance against organisational goals.

• Embed the HLA's Theory of Change and results framework into team operations to ensure alignment with strategic objectives.

• Advocate for locally led research in external forums, demonstrating the impact of HLA's capacity-strengthening efforts.

About you 

We are looking for someone with the following experience and skills:

• Significant experience in Research, Monitoring, Evaluation, Accountability, and Learning (MEAL) within humanitarian or international development sectors and ability to work autonomously, setting direction for this area of work.

• Strong analytical skills with expertise in various research methodologies.

• Ability to design, implement, and improve MEAL systems, policies, and tools at various levels.

• Proven track record of leading and managing complex, multi-stakeholder projects within timelines and budgets.

• Senior managerial experience with a focus on fostering inclusive, high-performing team environments.

• Strong collaborative skills to engage with diverse stakeholders and achieve shared objectives.

• Excellent interpersonal and presentation skills, adaptable to diverse audiences and cultural contexts.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Role Purpose

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our high value fundraising.

As Philanthropy Manager you will be responsible for growing income from major donors and Trusts and Foundations through excellent donor stewardship. Leading a team of committed Trust fundraisers, you will focus on identifying prospective individual donors and foundations and develop lasting relationships with them. You will also support the management of relationships with existing donors, ensuring all donors have an excellent experience of supporting Winston’s Wish and understand the impact of their support on the lives of grieving children.

Main Responsibilities

Leadership

• To lead and inspire the Philanthropy team fostering a collaborative and high culture that delivers against income and objectives.
• Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles.
• Undertake quarterly reviews for all direct reports.

Philanthropy Fundraising

• Cultivate and maintain relationships with high-value donors, ensuring effective solicitation, stewardship, and follow-up to secure significant contributions (six-figure gifts).
• Build and maintain a portfolio of Trust & Grants supporters. Responsible for researching, approaching and developing compelling applications with a focus on ensuring Trusts & Grants provide a long-term, diverse and sustainable income stream.
• Lead the development and stewardship of the Philanthropy board to identify and secure transformational (6-7 figure) gifts and the development of the Business development Board to open opportunities with Corporate Partners.
• Write and design a compelling case for support that is tailored to our High Value audiences.
• Lead on planning and delivering successful high value cultivation events.
• Represent Winston’s Wish at fundraising events and meetings with internal and external stakeholders.
• You will identify new major donors and Trusts and Foundations who have the potential to make a significant difference to the lives of grieving children. You will develop and implement cultivation strategies to turn prospects into supporters.
• You will work with the Individual Giving Manager to identify mid-level donors who could be stewarded into the major donor pipeline.

Strategy, Planning and reporting

•  You will work alongside the Director of Income Generation to support the development and implementation of a new Philanthropy strategy covering development of a prospect pipeline, building a culture of peer referrals, annual targets and personalised engagement plans.
• Lead on developing and delivering effective stewardship journeys and cultivation plans.
• Produce regular reports on fundraising activity, analysing performance against targets, and identifying areas for improvement and growth.
• Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones.
• Undertake research and make use of tools to identify potential High Value partners.

Collaboration

• Work closely with the Director of Income Generation, SLT and other teams to maximise high value fundraising opportunities.
• Where appropriate, you will involve Winston’s Wish senior staff and the Board of Trustees to make the most of opportunities to engage and build relationships with existing and potential supporters.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Essential

• A proven track record in high-value fundraising, including securing 6-7 figure donations from high-net-worth individuals, trusts, foundations, and businesses.
• Track record of converting cold prospects to planned gifts of 6-7 figures.
• Experience in effectively developing, managing and reporting complex income and expenditure budgets.
• Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills.
• Experience of successfully engaging trustees and/or senior volunteer committees to drive philanthropic income.
• Excellent relationship-building and stakeholder management skills.
• A proactive and results-driven mindset.
• Experience of researching and prospecting.
• Strong interpersonal skills and the ability to relate with senior stakeholders both internally and externally.
• Highly professional, flexible and committed to achieve and exceed KPIs.
• Ability to manage projects and associated budgets.
• A self-starter with strong team working skills.
• Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
•  A creative thinker and quick to respond to opportunities.

Desirable

• Understanding of child bereavement.
• Evidence of continued professional development.
• Experience of using Salesforce CRM System.

Recruitment Timetable

Application deadline: Tuesday 1st July 2025

Interview date: Wednesday 9th July 2025

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change. We use our expertise in coaching and impact management to equip and empower businesses, churches, and individuals. 

This an exciting opportunity to build on your experience and take our Trust programme to the next level. You will lead on further developing this key income stream, building relationships with funders and identifying and pursuing new funding opportunities.

The important stuff 

Salary: from £35,000 

Contract: Full-Time, Permanent (3-4 days considered)

Monday - Friday, 9.30am - 5.30pm with occasional evening work for events such as our Spear Celebrations

Location: Hammersmith, London

Closing date: Friday 4th July (We interview on a rolling basis and might close the application early if we find the right candidate)

Interviews: First interviews will be held in-person on Thursday 10th July. Final interviews will be held on Wednesday 16th July

Application pack: Have a look at our application pack for more information about the role and Resurgo

Benefits

• 28 days annual leave (including Christmas Gift Days) plus bank holidays
• Excellent benefits including Health Insurance, access to Cycle to Work scheme, and enhanced parental leave, dependants leave, and sick leave policies with income protection
• Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme (worth £3,000)
• Regular staff prayer meetings, conferences and retreats (one residential)

Person Specification 

• A practising Christian who is passionate about personally representing the Christian values of Resurgo and committed to Resurgo's mission to inspire and equip organisation to bring about ambitious and sustainable social change.
• Excellent relationship building and application writing skills. Experience in Trust fundraising or an equivalent field is desirable but not essential.
• Some knowledge of statutory fundraising is desirable but not essential.
• Extremely organised and efficient; calm under pressure, able to juggle competing deadlines and priorities, splitting time across multiple projects.
• Excellent people skills, able to relate well to colleagues of all seniority levels, freelancers, and external agencies.
• A desire to grow and develop; able to receive feedback on projects with humility, and confidence to give feedback and share ideas and expertise with team members.

Key Responsibilities

Relationship Management

• Provide tailored, high-quality stewardship to a range of large and medium-sized Trusts & Foundations.
• Identify and pursue new funding opportunities and build relationships with new Trusts and Foundations to further grow this income stream.
• Prioritise research to constantly develop future pipeline.
• Work with Head of Philanthropy and other senior stakeholders in engaging potential funders and managing strategic Trusts & Statutory partners.

Write applications and reports

• Develop compelling funding applications for Trusts and occasionally statutory funders, articulating Resurgo's vision and strategy to persuasively engage new donors with a focus on raising five and six-figure grants.
• Stay ahead of sector trends, media, and political context to market Resurgo's interventions in a compelling way.
• Develop general communications on the work of Resurgo to inspire and update our Trust audience.
• Produce reports and updates on the impact of our work for funders in a timely manner. 

Data Management and Monitoring

• Update our internal database (Salesforce) with all donor interactions, donations and other details ina timely and efficient manner and with strong attention to detail, and analyse data to give insights' and drive future activity.
• Manage the Trusts & Foundations and Statutory pipelines and report on income and other KPIs, and ensure Trusts & Foundations team meets monthly targets and deadlines.

Line Management

• Actively manage and develop the Trusts & Foundations Executive to help them grow personally and in their role.

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

Senior Global Safeguarding Specialist

Contract: Full-time, Permanent.

Location: London, UK or Stockholm, Sweden

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary and Benefits: for the UK, £48,867- £51,439 per annum with excellent benefits. Competitive salary package for the other location.

About WaterAid

Want to use your skills in safeguarding to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Senior Global Safeguarding Specialist to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Global Safeguarding Team sits within the Global People Team, and is a team made up of diverse safeguarding professionals based across a number of WaterAid locations. The Global Safeguarding Team are responsible for ensuring that throughout WaterAid’s work, wherever in the world that maybe, we uphold our ‘Do no harm’ principle and prioritise keeping people safe. The Global Safeguarding Team provide critical safeguarding advice and guidance to all 7 members and 27 countries of the WaterAid federation, to ensure we protect everyone we encounter through our work - including staff, partners, volunteers, contractors and the people in the communities we work - from experiencing any form of harm. This includes setting federation wide safeguarding policies and procedures, providing safeguarding training, case management, management of the Safeguarding Focal Point Network, and sector safeguarding engagement.

We are a remote global team, and the successful candidate must be willing to work independently, and to travel when required occasionally at short notice.

About the Role

This is an exciting opportunity to join the Global Safeguarding Team as our Senior Global Safeguarding Specialist reporting to the Global Safeguarding Director. This is a senior role in the team and will play a key part in managing and supervising safeguarding cases and investigations, as well as providing proactive support and guidance to Members and Country Programmes on a range of safeguarding topics. The role involves a considerable about of proactive prevention work such as designing and facilitating training and resources for a range of audiences (Boards, staff groups, volunteers, communities). The role involves organisation and facilitation of large-scale events and management of the Safeguarding Focal Point Network. This role supports the Global Safeguarding Director in implementing safeguarding policies and standards and works closely to deliver core safeguarding projects across the federation. The team is supported by a Global Safeguarding Co-Ordinator for whom this role line manages, a Global Safeguarding Adviser and a Community Safeguarding Engagement Adviser.

In this role you’ll also: 

• Lead and Co-lead safeguarding support country programme / member visits.
• Maintain and update core safeguarding policies and standards as and when required.
• Actively engage with external safeguarding networks to ensure WaterAid continues to contribute to improve sector safeguarding standards and engages in relevant sector initiatives.
• Monitor compliance with global safeguarding standards in relation to core performance indicators.
• Lead on planning and developing, training resources such as webinars, videos, and guidance documents for multiple audiences.
• Be available on call throughout the year and during events as designated to ensure safeguarding advice and support can be accessed across the Global Safeguarding Team 24/7
• Cover for the Global Safeguarding Director in their absence.

Requirements

To be successful, you’ll need: 

• Proven track record of working in a safeguarding environment with significant case management experience of at least 5 years.
• Significant experience in conducting safeguarding investigations and risk-based interviewing.
• Experience of report writing skills, including risk assessments and risk management report writing.
• Technical knowledge and understanding of safeguarding and protection principles and standards.
• Understanding and knowledge of applying a trauma survivor centred approach
• Experience of working with vulnerable groups such as young people and vulnerable communities.
• Knowledge of UK and globally relevant safeguarding legislation and guidance.
• Experience of working in challenging, face paced, and complex environments.
• Experience of safeguarding policy design and implementation.
• To be able to confidentiality communicate in English both written and spoken.
• Commitment to WaterAid’s values of respect, accountability, courage, collaboration, integrity and innovation and a working style that reflects these.
• You must be available to travel internationally for an event between 04- 11 October 2025.

Although not essential, we also prefer you to have:

• Spoken and written French, Spanish, or Portuguese.
• Gender and inclusion experience within the international sector
• Qualified sexual exploitation and abuse investigator for example ITQS level 3.
• Appreciation or experience of some of the country contexts in which WaterAid works

View full job description here

Closing Date: Applications will close 12:00 PM UK Time on Monday, 30th June 2025.  Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found.

We encourage all potential applicants to apply as soon as possible. If you would like to speak to a member of the team about the role, please reach out to Nicci Morgan directly by emailing 

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.

Benefits

As an organisation WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. So, in addition to our inspiring global mission and engaging work environment, we have a generous benefit package to help you take care of your health, happiness and wellbeing. Further benefits information is available from the country of application.

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

About the role:

We are looking for Night Support Assistants to join our dedicated Youth Services team, supporting young people aged 16 and over in Lewisham and Greenwich. Working in a supported accommodation setting, you will play a vital role in creating a safe and nurturing environment for at risk young people and young people leaving care, helping them navigate their personal challenges and work towards their goals. Your presence and support at night are crucial to the overall wellbeing and development of the young people we serve.

In this role, you will oversee the overnight operation of our schemes, ensuring that the needs of each young person are met. You will be the first point of contact during the night, responding to incidents, emergencies, and any late-night activities. This responsibility is not only about keeping the service running smoothly but also about making a real difference in the lives of the young people in your care, building important nurturing relationships. Your guidance, compassion, and ability to handle situations calmly will empower them to feel safe and supported at all times.

The impact of this role is far-reaching, as you contribute directly to the success and safety of our service, helping young people overcome their challenges and make positive steps towards independence. Your work will ensure that the service continues to offer a stable, supportive environment where young people can thrive. As a Night Supported Housing Assistant, you will be at the heart of this critical support system, playing a pivotal role in both the day-to-day function of the service and the long-term growth and wellbeing of the residents.

Rota patterns: Greenwich: 38 hours over Wed, Thurs, Sat, Sun. Lewisham post 1: 31.5 hours over two patterns - Week 1: Wednesday, Thursday and Friday. Week 2: Monday, Tuesday, Saturday and Sunday. Lewisham post 2: 42 hours over Thurs, Friday, Saturday and Sunday. 

About you:

• Proven ability of successfully working with vulnerable young people or young adults at-risk.
• Experience of working in a team delivering a quality customer focussed service.
• The ability to manage complex/challenging behaviours and adapt your approach according to those varying needs.
• Sound I.T and numerical skills.
• A flexible, resilient and thoughtful approach to your work.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 6th July at midnight

Interview date: Tuesday 15th and Wednesday 16th July at SHP Head Office in Kings Cross

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. 

We are looking for a Community and Events Fundraising Manager to manage a officer and focus on identifying and nurturing impactful fundraising relationships, providing exceptional stewardship and delivering a calendar of community and events fundraising.

This is London hybrid role with 2 - 3 days in the Tooting office.

The Charity
A collaborative, welcoming health charity, dedicated to supporting those in need of care and their families. You would be joining a passionate organisation with a tight knit and supportive working culture with fantastic employee benefits available including:

- Pension contribute 3% of your pre-tax monthly salary and we add an additional 6% to your contribution
- Wellness days you are entitled to two paid wellness days to focus on your wellbeing
- Training and development One-day (pro rata) per month
- Annual leave of 25 days holiday/year plus 8 bank holidays. This increases by one day per year, up to a maximum of an additional five days.
- Enhanced maternity pay - employees are eligible for enhanced maternity pay, after completing 52 weeks of employment
- Extended time off - employees with at least two years service can take between 4 to 6 weeks off unpaid for activities
- Shared parental leave of up to 50 weeks of leave and 37 weeks of pay

The Role
Work with the Head of Mass Fundraising to develop the community and events portfolio, including the development of new products.

Identify and cultivate relationships in the local community to generate new income from audiences including schools, community groups, local corporates, and mid-high value individual fundraisers.

Line manage, motivate and develop the Mass Fundraising Officer.

Continually develop community and events supporter journeys to give our fundraisers a memorable and meaningful experience and encourage repeat fundraising.

The Candidate
Strong experience in delivering and growing income from community and/or challenge events programmes, including supporting in memory fundraisers.

Experience leading individuals and/or teams, motivating them to achieve goals and perform at their best.

Experience delivering outstanding supporter care and building excellent relationships with supporters to maximise giving.

Experience creating and/or delivering successful annual mass fundraising products.

IMPORTANT NOTE

Please note the charity are interviewing on a rolling basis so this role may close earlier than the listed closing date. Do get in touch ASAP to find out more.

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Westway Trust are seeking experienced and committed Adult Learning Tutors - Digital Skills to join their expanding tutor team. The primary responsibility of the Digital Skills Tutor will be to design and deliver high quality, learner-centred teaching, and learning and assessment experiences to our employed and unemployed adult learners from Entry level to Level 1, while supporting the Adult and Community Learning Manager to achieve the Trust’s strategic objectives.

This is a part-time, term-time only role. Further information on the working hours will be provided at the interview stage.

Westway Trust is a community-guided organisation located in North Kensington which runs an adult learning programme of accredited and non-accredited provision across a range of subjects. We aim to enable people to progress in work, in learning and in life. Our learners come from a variety of backgrounds and have different prior experiences of learning.

Key responsibilities of the role include but are not limited to:

Teaching

• Plan, prepare and deliver high-quality teaching and learning sessions, workshops, and tutorials in line with the curriculum requirements and the needs of individual learners, ensuring learning objectives are met
• Assess learners’ abilities and identify areas for improvement, tailoring teaching and learning methods and resources accordingly
• Rigorously monitor and track learners’ progress, providing regular feedback and implementing strategies to address areas of weakness or underperformance
• Set and mark assignments, tests, and examinations, providing constructive feedback to learners to support their learning and improvement
• Establish and maintain a positive and inclusive learning environment, actively promoting learner participation, motivation, and confidence in professional development
• Maintain accurate records of learners' attendance, progress, and assessment outcomes, ensuring compliance with regulatory and internal requirements

Administration

• To carry out and keep records of initial and diagnostic assessments, identifying areas for improvement, tailoring teaching and learning methods and resources accordingly
• To identify materials and equipment/resource needs to assist the provision of teaching and learning by students
• To develop differentiated Individual Learning Plans with students, monitor and track learners’ progress, providing regular feedback and strategically addressing areas of weakness maintaining up to date course files and submitting accurate data on attendance and achievement within agreed deadlines
• Preparing groups of learners for accredited assessment (exam or portfolio) & non-accredited assessment (RARPA), marking assessments and taking part in internal moderation and/or consultation meetings with appropriate Trust staff

Knowledge, Skills and Experience:

Essential

• Practical work experience as an ICT Tutor, demonstrating hands-on knowledge and skills applicable to real-world scenarios
• Experience of teaching adult learners and an understanding of appropriate teaching strategies in a similar role
• Experience of devising course outlines and schemes of work
• Experience of managing mixed groups of learners
• Knowledge and experience of working with a variety of exam boards
• Excellent communication skills, both verbal and written and the ability to work as part of a highly collaborative team

Desirable

• Understanding of the RARPA (Recognising and Recording Progress and Achievement in non-accredited learning) system
• Experience of working/teaching refugees and or asylum seekers
• Basic understanding of cybersecurity principles and practices to impart essential knowledge to students
• The ability to speak a community language

Qualifications:

Essential

• Level 3 or higher in a relevant subject (e.g. ICT)
• Teaching or training qualification for working in adult learning (e.g. PTLLS, CTLLS, DTLLS or equivalent suitable experience)

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher.

The application deadline is Thursday 10 July when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Do you want to work with a vibrant, dynamic and youth driven organisation that is committed to creating healthy futures for British children by improving the food system? Join us as our Programme Executive and contribute to our journey to help make the food system healthier and fairer.

Role Description

The Programmes Executive plays a key role supporting our community of schools during their time on the programme across the school year. They will support the design and delivery of Bite Back in Schools to ensure the best possible user experience for young people, their teachers and their schools, and to ensure the programme makes the greatest possible impact within the project timeline. 

The Programmes Executive will report to the Programmes Manager, and will work closely with colleagues across Bite Back, in particular with our comms, digital, youth and policy teams.

Key Responsibilities:

Relationship management 

• Provide ongoing support to schools throughout their time on the programme, building strong working relationships with participating schools. 

• Support communication with all schools, providing a point of contact for the coordinator and lead teacher in each school. 

• Support monitoring and evaluation through creation of surveys, ensuring completion of baseline and end of year surveys, and analysis of data submitted (working with our Evaluation Manager).

• Lead the planning, creation, and distribution of our termly newsletter, highlighting school achievements, amplifying youth voices, and inspiring action across our network.

• Provide timely responses to school queries, manage a shared inbox and alert the Programmes Manager of any potential risks.

• Proactively seek feedback from teachers and young people on our programmes 

• Ensure opportunities for schools to engage in at least two one-on-one meetings with our team during the school year.

Community management 

• Celebrate and share examples of best practice and impactful social action projects amongst our community of schools. 

• Deliver training and webinars for schools.

• Manage and grow engagement with school groups through our social media platforms, fostering a sense of community and promoting active participation.

• Grow our movement - supporting the recruitment of future cohorts by promoting the Bite Back in Schools programme, distributing recruitment comms, holding set up calls with interested schools, and guiding schools through the application and enrolment process, working closely with the Programmes Manager on the design of these processes.

Programme delivery 

• Schedule and organise visits to schools, agreeing agendas with the schools in advance to include elements including meeting pupils and teachers, leading feedback sessions and focus groups and supporting the development of their social action campaigns. 

• Schedule and deliver assemblies with schools partaking in the programme.

• Ensure schools submit invoices on time as part of their grant funding, providing support where needed and coordinating with the finance team to ensure prompt processing.

• Book and arrange assemblies, coordinating between schools and our Bite Back Ambassadors.

• Support the School Ambassadors with travel logistics as they deliver assemblies in schools across England and Scotland.

• Maintain and regularly update programme management software and associated data to ensure accurate and up to date information for all participating schools.

• Ensure successful end-to-end support for the 100+ schools participating in the programme throughout the next school year.

Project support 

• Provide support to Programme Manager in the delivery of projects, ensuring projects are delivered on time, within budget and scope.

• Assist in the delivery of the Local Authority programme, including traveling as needed to facilitate workshops and provide support to the team’s operational requirements.

• Provide support for the primary school pilot programme and contribute to the creation and development of engaging resources tailored for primary school use.

• Provide ad hoc input to evolving organisational requirements as directed by senior team members.

Skills and Experience 

We recognise that the list below is broad and we realise that the “ideal candidate” doesn’t really exist. What we will be looking for as we evaluate applications is demonstrable experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!

The ideal candidate would have the following experience and qualities:

Essential

• Ability to build and maintain strong working relationships with a broad range of stakeholders at the individual level and in representation of the organisation.

• Strong organisational and project management skills, with excellent time management, ability to manage competing priorities and attention to detail.

• Excellent writing and communication skills, with the ability to adapt messages and language to resonate with different audiences.

• Ability to travel across England and Scotland when required (occasional).

• A proven record of building relationships across sectors, with young people and adults.

• Experience of creating resources which are engaging for young people and simple to deliver for teachers.

• Experience of youth facilitation and/or delivering training.

• Experience in presenting and delivering content, preferably within an educational setting, such as leading assemblies.

Desirable

• Confident public speaker or willingness to learn

• Experience of working with CRM systems particularly Salesforce.

• Strong understanding of the education sector and experience of working with schools and teachers.

• Experience in drafting compelling copy and uploading content to digital platforms.

• Understanding of youth social action and extracurricular programmes.

• Interest in campaigning, social justice, food, and child health.

Approach to Work

You will be able to show the following qualities:

• A bold and open mind - you will be prepared to think differently about issues.

• A level head - you will be comfortable working both reactively and proactively.

• A sense of humour - we believe work should be fun and that we all perform at our very best when we enjoy what we do.

• Creativity - you will come at issues from new and surprising angles

• A commitment to Bite Back’s values: Fresh, Resilient, Respectful, Energetic, Real.