Head of development programmes jobs
Head of Customer Services
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions
Closing Date: Monday 19th May, midday
Are you a passionate leader with a flair for driving change?
We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.
We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.
You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.
What You’ll Do
· Design and deliver a consistent customer journey that spans all our services
· Pioneer a customer-first culture and demonstrate exemplary leadership
· Harness tech and innovation to improve processes
· Champion our new membership programme, launched April 2025
What You’ll Bring
· A proven track record in customer service, transformation and culture change
· Sharp strategic thinking, plus confidence working with data, compliance and KPIs
· Great people skills, you must be able to lead, coach, train and bring others with you
· A passion for inclusion and for building solutions that meet real-world needs
What We’ll Offer
· An opportunity to create lasting impact across a well-loved and ambitious organisation
· A vibrant, values-driven culture where your voice matters
· A flexible, supportive team with big plans and a collaborative mindset
· Condensed hours may be considered after six months (note: job share not available)
Benefits
We value our team and offer a brilliant benefits package, including:
· Flexible working options
· Ongoing professional development
· 28 days annual leave + bank holidays (pro rata for part-time roles)
· Blue Light Card eligibility
· BUPA Employee Assistance Programme (EAP)
· 4% auto-enrolment pension with life assurance
· Cycle to Work Scheme
· Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.
For any questions, please let us know and Jo Clarke will be happy to contct you.
Please note applications without a cover letter will not be shortlisted.
Alternatively you can download our application form from our website.
If you're shortlisted, we’ll carry out DBS and reference checks before appointment.
If you need support with your application please do let us know.
About AUKWSBH
We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.
We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.
Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.
If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please identify your notice period and salary expectation in your cover letter.
Note: Unfortunately we cannot support applications from international candidates at this time
As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children’s education and wellbeing. To help deliver this, Parentkind's fundraising efforts helped grow Parentkind's income from £1.5m to £10m (including in-kind donations) between 2022 and 2024.
Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise over £130 million each year to enhance children’s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity.
In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs—let alone feel confident engaging in their child’s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. Our recent transformational journey has seen Parentkind’s network grow by more than 70% of schools, and the income Parentkind has delivered both for itself and for its members by more than 550%.
Our No Cold Child initiative, launched with FatFace, stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools, we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Shortlisted for two Business Charity Awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children.
Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allows shoppers to nominate and fund their local schools simply through everyday spending. In just the last year, this campaign has generated £5.78 million for schools—supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy.
Meanwhile, our All Dressed Up campaign—developed with World Book Day and Rubies Masquerade—confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out—boosting self-esteem and supporting a positive connection to learning.
Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 135,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child’s life.
We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources—developed in consultation with experts and rooted in lived parent experience—equip families to feel informed and empowered, no matter what challenges arise.
This month, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community.
Our work is grounded in evidence. Every year, we conduct the UK’s largest parental engagement study: the National Parent Survey. In 2024, over five thousand parents participated, providing invaluable insight into what families think about the education system. The findings are fed directly into government consultations and have already influenced national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform. We believe passionately that parents must not be the missing voice in education policy—and we work tirelessly to ensure their views shape the decisions that affect their children’s lives.
Today, through Parentkind’s federated network of more than 130,000 parent and teacher volunteers, our work impacts the lives of millions of parents, carers, teachers and children throughout the UK through our membership, programmes, advocacy and campaigns. But we know we can—and must—do more.
We’re looking for someone with passion, purpose, and creativity—someone who understands that a warm coat, a World Book Day costume, or a parent’s voice at the table can all be catalysts for lifelong change.
This is an exciting opportunity to join our growing Fundraising Team and play a leading role in shaping a brand-new trust fundraising programme from the ground up. We’re looking for someone with experience in securing income from trusts and foundations—someone who’s a confident communicator, both in writing and in person, and who brings a curious and strategic mindset to prospect research.
You’ll help craft compelling cases for support and develop a portfolio of proposals and reports that showcase the impact of our work—amplifying the voices of parents and schools and demonstrating how Parentkind is driving positive change. Strong attention to detail is essential, along with the ability to manage multiple priorities and work independently.
If you believe, like we do, that when parents matter, children succeed, we’d love to hear from you.
You’ll have:
- Proven experience in trust and statutory fundraising, securing five- and six-figure grants.
- Demonstrable success in developing compelling proposals and reports for funders.
- Strong relationship management skills with a track record of stewarding long-term partnerships.
- Excellent written and verbal communication skills with the ability to convey impact effectively.
- Highly organised with the ability to manage multiple projects and deadlines.
- Knowledge of the education, family support, or community development sectors.
You’ll get:
- To join a fast-moving charity with an exciting future
- To build your own team, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
- Remote working full-time with a great online team culture
- 25 days holiday in addition to UK public holidays.
How to apply
A full candidate pack is attached on this listing. To apply, please submit a CV and covering letter outlining your motivations for applying for the role and how you meet the Person Specification.
Interviews will be held on a rolling basis via video conference.
Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally. We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people. The information will be kept confidential and will be separate from your application. It will have no bearing on your application.
Parentkind is committed to meeting the needs of applicants with disabilities. Please let us know if you require any adjustments to your application or interview process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
This role will support Kinship to operate as an effective charity by ensuring effective day-to-day operations and seamless delivery of the People function at the charity.
You will bring your People leadership experience, attention to detail and excellent communication skills to the role. You will be structured in your approach to ensure that day-to-day issues are handled while also working to improve processes and systems. You will be credible with senior management and able to articulate and balance the trade-offs of a People leadership role.
You will be able to balance multiple competing priorities and prioritise effectively, A positive mindset is key to being part of the team, as is thinking creatively to problem solve and being empathetic to colleagues. You will be highly motivated by our mission, recognising that excellent internal People processes are essential to allowing others to effectively complete their roles and achieve our mission.
You will be a powerful ambassador for our mission, credible with other HR and CSR professionals working to implement kinship friendly employer policies and processes.
Key Responsibilities include:
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Work with the Chief Operating Officer (COO) and the Executive management team to design, develop and embed a high-quality HR function to support the employee life cycle.
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Responsible for ensuring all policies, procedures, and processes relating to people and culture, work effectively, efficiently and in line with legal requirements.
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Responsible for all People matters, ensuring they are handled fairly and consistently in line with policies and procedures.
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Support and advise line managers on People, EDI and change management activities, including promotions, disciplinary, capability and grievance procedures.
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Organise line manager training to ensure line managers understand their responsibilities and apply policies consistently.
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Responsible for the candidates’ recruitment experience. Ensure candidates receive a consistent and professional recruitment experience.
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Responsible for job descriptions, person specifications, recruitment packs and job adverts.
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Ensure offboarding processes are robust and implemented consistently to safeguard the charity’s assets and to comply with Data Protection rules.
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Lead on the delivery and growth of the ‘Kinship Friendly Employers’ scheme, driving growth in the scheme and the number of bronze, silver and gold partners
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Ensure Kinship role models ‘Kinship Friendly’ employment practices and seek opportunities to share these as examples with other HR professionals.
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Support fundraising efforts with corporate supporters who are ‘Kinship Friendly Employers’
Essential criteria includes:
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HR qualification or significant demonstrable experience.
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Coaching qualification or significant demonstrable experience.
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Demonstrable experience of supporting the development of a high-quality People function within a growing organisation.
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Demonstrable experience working in a changing and flexible organisation.
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Demonstrable problem-solving and conflict resolution abilities.
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Demonstrable knowledge of best practices, employment laws, and regulations.
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Effective communication skills.
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Strong interpersonal skills – a genuine team player able to relate to a wide range of people.
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Ability to work on own initiative and manage own workload.
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Demonstrable experience of EDI principles.
Desirable experience includes:
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Personal experience of kinship care.
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Experience of working in a dynamic and fast-changing workplace.
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Exceptional business-partnering skills
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.
- Application deadline: Thursday 22 May, 9am
- First interview: 29 May - 2 June
- Second interview: TBC
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to really focus on your answer.
• Don’t go over 2 pages on your covering letter.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
About the Role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40-year history. Over the last year support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation in the next five years, the corporate partnerships manager will play a key role in enabling over one million Palestinians to access improved healthcare annually by 2028
We are looking for an experienced Corporate Partnerships Manager to lead and grow our corporate fundraising programme. In this role, you will develop and implement strategies to cultivate and steward existing partnerships while identifying new opportunities for multi-year collaborations. You’ll create compelling proposals, deliver inspiring stewardship events, and work closely with teams across the organization to maximise marketing and engagement opportunities.
About You
You will have a proven track record in corporate fundraising and business development, with experience creating strategic partnerships that drive results. With excellent communication and organisational skills, you excel at managing multiple projects, building relationships, and crafting innovative pitches. You’re proactive, data-driven, and adept at using insights to shape impactful programmes
Duties and key responsibilities
Leadership and Strategy
• Support on the development of the corporate partnership programme. Working alongside
the Head of Philanthropy to create a strategic plan that will identify, cultivate, solicit and
steward a portfolio of existing corporate partners in line the overall fundraising strategy.
• Monitor and analyse trends within corporate fundraising, both internally and externally,
using these findings to influence the direction of the programme.
• Develop a pipeline of new prospective corporate partners, working alongside the Prospect
research manager.
Relationship Development and Events
• Cultivate, engage and manage strong relationships with existing corporate partners with a
focus on building strategic multi-year partnerships.
• Create high quality, inspiring proposals, pitches and materials to maximise new
opportunities.
• Work with the communications and advocacy team to maximise marketing opportunities.
• Lead on the development of inspiring stewardship events that convey MAP’s work and
impact to current and new corporate partners.
Budget Management, reporting and compliance
• Create three year rolling budgets and reforecasts, setting income and expenditure targets in
collaboration with the Head of Philanthropy.
• Manage financial planning, reporting, and risk assessment for the Corporate Partnerships
budget.
• Ensure that the corporate partnerships programme adheres to due diligence procedures
and carry out regular due diligence reporting on existing corporate partnerships.
• Utilise and maintain the CRM database to ensure accurate reporting and stewardship.
General Responsibilities
• Support MAP’s mission, ethos and values.
• Support and promote diversity and equality of opportunity in the workplace.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private or sensitive information about individual
organisations and or clients or staff and MAP data.
PERSON SPECIFICATION
Knowledge, skills and abilities
Essential
· Excellent written and verbal communication skills.
· Highly proactive – excellent at networking, communicating and influencing.
Desirable
· Effective management and leadership skills
Experience
Essential
·Experience creating strategic partnerships and Managing relationships which deliver income or impact
·Skilled in performance reporting, data analysis and using insights to shape a corporate fundraising programme.
·Excellent project management skills, including managing multiple projects and priorities at once.
·Experience in planning and budgeting
Desirable
·Proven track record of corporate new business development.
Personal attributes and other requirements
• Commitment to high standards, fostering trust and confidence in MAP’s fundraising
initiatives.
• Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding.
• Commitment to anti-discriminatory practices and equal opportunities.
• Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).
• An ability to apply awareness of diversity issues to all areas of work.
• Ability and willingness to work weekends/evenings in emergencies, and to travel
overseas where necessary.
The client requests no contact from agencies or media sales.
Department: Programmes
Reports to: Head of Programmes
Location: Home-based, with travel across England, Scotland, and Wales
Contract: Full-time, Permanent
Benefits:
- 25 days holiday plus England bank holidays
- Employer pension contribution up to 5%
- Life insurance, critical illness cover & private health benefits
- 37.5-hour workweek
Note: This role requires travel with overnight stays across England, Scotland, and Wales.
About British Gas Energy Trust (BGET)
British Gas Energy Trust (BGET) supports individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. This is an exciting opportunity to support the effective management of the Trust’s third party funded organisation grant programmes across England, Scotland and Wales
Key Responsibilities
· To act as the managerial point of contact between the Trust’s Grantees & the Trust ensuring programme materials up to date.
· To create documentation linked to grant programmes, such as Applications, Review Templates, Scoring Matrix and Grant Agreements.
· Build & manage positive “listening & learning” relationships with organisational grant applicants.
· Help ensure BGET learns from best practice delivery, and identify, recognize & respond to issues or opportunities as they arise.
· Undertaking both face to face and virtual monitoring visits as part of the project initiation, ongoing KPI and impact evaluation process, creating comprehensive follow-up reports and end of year reports.
· Ensure visibility & assurance of current policies and practice are in place with funded entities, identifying any risk to the Trust e.g. Safeguarding & Data Protection.
· Collect communication materials and help the Trust to amplify the voices of the organisations we support.
· In-put to the day-to-day contractual relationship with our Grant Management System provider, keeping data current and identifying improvements.
Reporting & Contract Management:
· Help ensure that organisations are supported to meet their obligations under their grant agreement, including KPIs and other reporting tools. Including identifying risks to delivery and supporting the grantee to help resolve any challenges with delivery that impact on the grant obligations.
· Collate comprehensive and clear feedback, data and information to monitor performance and impact on an ongoing and regular basis.
· Input into coordination, collection and analysis of Ofgem end of year reporting information.
· Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the CEO and Board.
· Prepare clear and informative monthly programme updates and support the preparation of quarterly programme reports to the Board to clearly evidence operational delivery across the grant portfolio.
· Ensure that the outcomes and KPI information are used to create impact reports during the contract period.
· Conduct monitoring visits to funded projects, (in person and online) ensuring accurate briefing notes and write up of meetings are compiled and logged appropriately.
· Establish clear reporting systems with each grant organisation and ensure accurate notes of quarterly meetings with portfolio of projects.
· Work with Finance to ensure grant funds are expended in line with grant agreements and any regulatory requirements.
· Ensure accurate data is in place for year-end reporting.
Knowledge Sharing
· Identify and develop opportunities for the organisational grant applicants to work collaboratively and share learning.
· Create and deliver events for our projects either online or annually at our Annual Advisors Gathering.
· Ensure case studies and other content is collated from the projects to share through our channels.
Person Specification:
Skills and Knowledge:
Essential:
· Strong project management skills, with relevant project management software training.
· Good written communication skills, with the ability to build effective working relationships.
· Strong at operational and project management with the ability to meet deadlines.
· Accuracy and attention to detail with a methodical approach.
· Flexible approach to changing circumstances, prepared to re-order priorities as required.
· Practical “can do” approach with ability to manage multiple work streams.
· Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.
· Significant experience monitoring grant programmes including KPI reporting, assessment and write-up.
· Excellent written communication skills, with an ability to communicate with confidence to a wide range of individuals and audiences.
· Excellent analytical & numerical skills with the ability to interpret data and share insights.
Desirable:
· Stakeholder management experience
Experience:
· A proven track record of managing effective operational delivery of impact focused grant making projects or programmes. Including grant programme design.
· Experience of developing and managing positive, equitable partnerships.
· Responsibility for managing our Grant Management System including establishing reporting systems and dashboards for the Senior Leadership Team and Board.
This role is an opportunity to make a real difference in communities across the UK, working directly with organisations that deliver tangible support to those who need it most. If you are passionate about tackling fuel poverty and have the skills to drive a high-impact programmes initiative, we encourage you to apply.
Please note that we are not able to offer sponsorship and the successful candidate must hold the right to work in the United Kingdom.
A basic DBS check is a requirement of this role.
* We are not accepting requests to work with third party recruiters for this or any other vacancy. *
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Maintenance & Estates
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Head of Maintenance and Estates
Location: Central Office based in Islington, N1 1TY (approx. 10 minute walk from Highbury and Islington station). The role is mixed hybrid including 3 days in the office and 2 days from home, including regular service visits to any of our sites. Flexibility will be required to attend visits, away days, and office working around the number of days listed.
Salary: £46,900
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00
About the role
Reporting to the Director of Housing, we are looking for a Head of Maintenance and Estates to lead on the effective delivery of an efficient and customer focused maintenance and estate service across our properties within SIG. Managing a small team, you will focus on management and leadership activities to empower staff to achieve high quality results in the service. You will take oversight of the Maintenance and Estates function, to ensure the smooth running of upkeep and repair operations, working with various teams internally and externally to build sustainable working relationships.
You will have overall responsibility for ensuring policies and processes are up to date and that the way the function is run has continuous improvement. You will lead with creating and implementing a strategic plan, supporting with short to medium to long term objectives. You will work to ensure properties and estates are kept safe, to required standards and lead the team towards achieving the SIG ‘Good Homes’ standard.
About you
We are looking for someone who has extensive experience in managing similar repairs and estates services and who is able to lead a team to be empowered to provide a high-quality service. You will be able to to develop and implement maintenance plans, strategies, and procedures, and have confidence to take ownership of your department, making key decisions.
- Management and leadership experience, including with direct line of reports and indirect
- Experience in developing and implementing formal maintenance plans, strategies, and procedures with a key eye to detail
- Experience in directing and delivering customer service functions, ideally in a repairs and maintenance or cleaning context
- Experience in completing and managing risk assessments
- A recognised building services qualification and/or any of the following: NEBOSH, IOSH, Certificate in Occupational Heath and Safety, Legionella Awareness, Asbestos Duty Manager Training, Fire Safety Qualification
- Proactive approach to work, ability to use own initiative to resolve challenges
- Ability to work in a fast-paced, constantly changing environment
- Ability to balance competing priorities
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
We’re looking for a Head of Volunteering Development to lead and inspire new approaches to social action in Somerset.
We are seeking someone who is passionate about volunteering and the huge benefits it can bring for individuals and community organisations. You will explore new and innovative ways of working that help ensure volunteering is accessible to all, well supported, and provides a positive experience for everyone. In addition, you will build strong partnerships across the voluntary, community, faith and social enterprise (VCFSE) sector to help bring this vision to life.
Key responsibilities include:
- Engaging with partners, stakeholders and the wider VCFSE sector and build strong relationships to develop and implement a Somerset Vision for Volunteering
- Working with partners across the health system to deliver the Volunteer for Health programme, an initiative that seeks to develop volunteering infrastructure to support health and wellbeing outcomes
- Identifying and developing training support Volunteer Coordinators and Managers so volunteers feel supported
- Working with grassroots community groups to co-produce ways to enable place-based volunteer engagement
- Developing and implement innovative ways to engage new and returning volunteers and address barriers that exist
- Developing and growing our Volunteer Coordinators Forum; a network that allows shared learning, networking and best practice
- Working with the wider Spark Somerset team to develop our digital volunteering platform, Spark a Change, that matches residents of Somerset to a range of volunteering opportunities
- Collect and use a range of quantitative and qualitative data to demonstrate impact and champion the value of volunteering
You’ll bring experience in developing and delivering volunteer opportunities, a strong understanding of the local and national volunteering landscape, excellent communication and partnership-building skills, and the ability to work creatively and independently in a fast-paced environment.
In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.
This is a full time role, although we welcome applicants seeking part time or flexible working. The annual salary is £36-£38k (full time equivalent and dependent upon experience).
For further information about the position and who we’re looking for, or to apply, please visit our website.
The client requests no contact from agencies or media sales.
The Epilepsy Research Institute is seeking a dynamic and strategic Head of Fundraising to lead our income generation efforts and help drive our mission forward. This is a unique opportunity to play a pivotal role in securing sustainable funding to support world-leading epilepsy research.
With a proven track record in fundraising, you will develop and implement a comprehensive strategy across multiple revenue streams, including corporate partnerships, trusts and foundations and major donors. With a minimum of three years’ experience in a senior fundraising role and demonstrable success in securing significant funding, your ability to cultivate and manage donor relationships, craft compelling funding proposals, and oversee high-impact fundraising campaigns will be key to our success.
Our mission is to radically advance research into the causes, prevention and treatment of epilepsy and associated conditions. If this is something that interests you, and you have the skill set we are looking for, we look forward to hearing from you.
Application is by way of a CV and covering letter which highlights why you are interested in the role and how your experience fits the needs of the Institute as set out in the job description.
Closing date: Wednesday 28 May 2025
Interview dates: Wednesday 11 June and Wednesday 18 June 2025
To radically advance research into the causes, prevention and treatment of epilepsy and its associated conditions.
The client requests no contact from agencies or media sales.
Head of Fundraising and Development
Be part of a Wilder Future
To help create a wilder future for Staffordshire, we are seeking a driven and passionate Head of Fundraising and Development who can develop and deliver a fundraising strategy to significantly grow our income.
Join an organisation that protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world.
Position: Head of Fundraising and Development
Location: Staffordshire/Hybrid (3 days per week in the office)
Hours: Full time 35 hours per week
Salary: £50,000 per annum
Contract: Permanent
Closing Date: 9am on the 7th May
Interview Date: The first-round of interviews will be held online on 16th May. The second round of interviews will be held in person at the Wolseley Centre, during the week of the 19th May.
The Role
Staffordshire Wildlife Trust had an income of £4.7m in year ending March 2024, and this has grown again in the last 12 months. To push ahead with the Trust’s vital work to restore the natural environment across Staffordshire, and to meet the strategic goals by 2030, the Trust needs to increase its revenue substantially.
You’ll be leading a dedicated fundraising and communications team currently made up of 10 staff but set to grow. This position is a new one, and one of the key recommendations of a fundraising research assignment conducted at the end of 2024.
The Head of Fundraising and Development will report to the Chief Executive and be a member of the Senior Leadership Team.
Key tasks include:
• Develop and implement a five-year fundraising strategy
• Develop a fundraising culture across the Trust
• Co-develop bottom-up, evidence-led income forecasts with your team and relevant Senior Leadership Team members
• Take overall responsibility for all fundraising
• Oversee the exploration of new income generating opportunities
• Oversee the management of all fundraising systems/processes (fundraising database and financial information)
• Be responsible for all internal and external communications
• Embed a culture of high performance amongst the team.
About You
The Head of Fundraising and Development role is a unique opportunity for an ambitious and innovative fundraising professional to develop and deliver a comprehensive fundraising strategy. You will be an effective leader, comfortable delegating authority in areas where you have less expertise to the experts in your team.
An inspiring leader, you will have exceptional people management skills, with the ability to influence at all levels. You should be willing to work flexibly as your team requires it, this may involve working at events outside of normal hours to support your team.
You will have experience of:
• Growing voluntary income in charities across a range of channels
• Successful fundraising across grants (charitable trusts, the National Lottery and Landfill Communities Funding), companies, individual giving, major donors and legacies
• Managing membership schemes and an understanding of generating income from Trading activities would be an advantage
• Change management, and an understanding that sustainable change requires taking people with you, and that this requires consultation, patience, flexibility and adaptability
• Developing, implementing and evaluating strategy across a range of income streams will be business as usual for you.
Your experience should be heavily-weighted towards fundraising rather than communications, although an understanding of communications and how it supports fundraising, is essential.
This is a UK-based post and applicants must be living in and have the right to work in the UK.
Benefits include:
• 10% Non-contributory Pension
• Employee Assistance Programme
• Life Assurance
• Salary Sacrifice schemes for cycle to work and Electric vehicles
• 25 Days basic holiday allowance, plus bank holidays, and extra Christmas leave
• 15% discount in our cafe
• PPE and uniform provided as required
The Organisation
Join the county’s leading conservation charity, committed to protecting wildlife and inspiring a life-long love of nature. Our climate is in crisis and nature needs our help, but together we can make a difference. The 50-year vision is for a thriving county with wildlife at its heart, which everyone enjoys, values and wants to play their part in protecting and improving.
Staffordshire Wildlife Trust invests in people and culture and is committed to creating an engaging, supportive and inclusive workplace for all and providing opportunities for development, training and growth. There is also a range of benefits such as flexible working and an employee assistance programme.
You may also have experience in areas such as Fundraising, Fundraising and Development, Head of Fundraising, Head of Fundraising and Development, Director of Fundraising, Director of Fundraising and Development, Income Generation, Wildlife, Conservation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you passionate about mission? Are you organised and a people person? Do you want to play an essential part in Christians living out their calling to serve in mission globally? Do you enjoy variety in your work, where the unexpected often happens? This might be the role for you!
BMS World Mission is looking for someone to lead the provision of high-quality HR operations and support for mission personnel, throughout the whole lifecycle. You will be responsible for the development and implementation of all BMS mission programmes enabling people to participate globally in mission, including the growth and further development of our people pool. You will contribute to creating a positive, engaging and professional working environment, where our people can thrive.
As our Head of Mission HR, you will work strategically with the Director of People and Culture (P&C) to deliver our People Strategy in order to achieve our BMS strategy and organizational transformation. You will have the opportunity to help strengthen our BMS culture and uphold its core values.
The role is involved in these main areas:
• Mission personnel HR operations leadership
• Recruitment, training and care of mission personnel
• Personnel crisis management
We are looking for someone who has excellent strategic thinking and organisational skills and has excellent interpersonal skills, with the ability to relate well with a range of stakeholders and work as part of a team. This is a varied and rewarding role.
The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.
BMS World Mission mobilises people, resources and skills across the Global Church to share the good news of Jesus and practical hope they’re need
The Third Age Trust is seeking to appoint a Senior Volunteering Officer who will:
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have oversight of the support we provide to 400 Trust Volunteers who directly support the work of the Trust;
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oversee the development and delivery of training to help members run their u3a
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implement and develop how the Trust works with and supports region and nations across the UK.
This role will also identify some of the key challenges for u3as relating to volunteering and will work with staff and volunteers develop support and guidance.
Reporting to the Head of Learning and Volunteering the role will work with staff, u3a members and Trust Volunteers. This role will also involve some UK-wide travel including in person meetings and visiting u3as.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.
This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.
As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.
This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.
We’re looking for someone who:
- Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
- Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
- Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
- Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
- Embodies our values and behaviours
Ready to make a difference?
Join Mind Retail. Join the fight for mental health.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Head of Operations, you’ll receive:
- A competitive salary of £59,753 per year
- A company car
- A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
- 25 days’ paid holiday per year, plus bank holidays
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please review the job description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
RSPCA Woodside – Head of Income Generation
Salary: £50,000 per annum.
Contract: Permanent, full time hours.
Location: Leicester, two days per week in the office, with flexibility.
The RSPCA Woodside Animal Centre is seeking a Head of Income Generation to provide expertise, leadership, vision and guidance to drive forward the strategic direction of their Income Generation programme.
Founded in 1881, RSPCA Leicestershire Branch has been helping animals in need for over one hundred years. From 1975 the charity has been based at Woodside Animal Centre in Leicester and provides vital care to animals in need across Leicestershire, Peterborough and Rutland, alongside educating the public about animal welfare.
This role will be responsible for developing and implementing a comprehensive Income Generation strategy for RSPCA Woodside and is an exciting opportunity for a fundraising leader, with the support of the CEO, to make the role their own in a post with scope and opportunities for career progression. The successful candidate will be responsible for identifying, researching and pursuing new opportunities for fundraising and revenue generation. The post will set and achieve ambitious income targets across multiple income streams, including corporate sponsorships, major donors, trusts and grants, and digital fundraising initiatives. It will also lead on growing the individual giving, legacy giving, and major donor programmes.
Candidates will have a proven track record in leading successful fundraising or income generation strategies, as well as a strong background in managing diverse income streams, including individual giving, corporate partnerships, trusts and grant applications. You will have exceptional leadership skills and have a creative approach, with the ability to inspire the Income Generation team, fostering a culture of innovation, collaboration and high performance.
Commercial acumen with experience in identifying and developing revenue-generating opportunities will be combined with outstanding communication and interpersonal skills for engaging donors, partners, and stakeholders.
Finally you will be a strategic thinker and will relish working in an environment where no one day will be the same.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 19th May, 9.00am.
Head of Development & Engagement
£50,000 per annum
Full-time. Permanent
Based: Hybrid/Victoria Place, Woking
Are you an ambitious and creative development/fundraising professional?
Are you passionate about the performing arts and their power to transform opportunities for individuals?
Do you see the performing arts as a force for cultural and social progress?
Would you relish the opportunity to develop and grow a new fundraising programme with a focus on scholarships?
Founded in 1911, our Client has an outstanding reputation for performing arts training and a roster of illustrious alumnx from Noel Coward to Bonnie Langford, Pixie Lott and Layton Williams. In September 2022 our Client relocated from its three historic sites to one brand new purpose-built campus in central Woking. Bringing its 650 students, 140 staff and Sessional Tutors and 15 courses together under one roof for the very first time was a hugely exciting step and the institution has gone from strength to strength since then.
As a lynchpin in its strategic vision, our Client is seeking its first Head of Development & Engagement. The purpose of the role is to deliver a step-change in provision of scholarships and bursaries in support of its aim to build on its rich heritage to become the most inclusive performing arts institution in the UK.
To succeed in the role, you'll be an ambitious and creative Development professional with the drive and experience to develop and grow our Client's first ever fundraising programme. Through your vision and influencing skills, you'll bring colleagues with you and engage a wide range of potential supporters, from individuals, artists and influencers, as well as charitable trusts and companies.
Your strong grasp of individual philanthropy/major donor and trust and foundation fundraising and your determination to make a long-lasting difference through the impact of your work will be instrumental to your success in the post. This will be an exciting and career-enhancing role with the opportunity to shape and deliver the case for support and develop inspiring propositions for fundraising as well as cultivation and stewardship plans for this vibrant and exciting institution.
Along with your fundraising expertise, you'll have a proactive approach and excellent organisational and administrative skills. Naturally, you'll love the performing arts and be willing to get stuck in as part of a small, friendly team and be an all-round communicator - articulate, open, collaborative and a pleasure to work with.
We look forward to hearing from you if this sounds like a challenge that would inspire you.
To apply, please submit a CV in the first instance to Femke Vorstman at Prospect Us. If your experience is suitable you will receive the full job pack and a call or meeting will be arranged to brief you on the role, ensuring you have all of the information needed to formally apply.
The closing date for applications is: Monday 5 May 2025. First-round interviews will take place in w/c 12 May 2025.
Candidates must have the right to work in the UK.
Our Client espouse a business culture where decisions and ideas from all people help them innovate, grow, and create the best environment for their students and staff and ensure they stay relevant in a rapidly changing world.
Equality, diversity and inclusion matters at the organisation. They foster a working environment where they value and respect every individual's unique contribution, enabling all their employees to thrive and achieve their full potential. They try to embed an inclusive mindset in everything they do.
We positively encourage applications from suitably qualified and eligible candidates regardless of sex, gender, race, disability, age, sexual orientation, or religion or belief. As part of its drive to improve representation within its staff team, our Client would particularly welcome interest from Global Majority and LGBTQI+ applicants.
Job Title
Alcohol Behavioural Change Specialist
Department
Operations & Programmes
Reporting to
Head of Operations
Managing
None
Main relationships
Head of Operations, Director of Operations & Programmes, Senior Leadership Team, Senior Management Team
Benefits
£55,000
Hybrid minimum two days in the office (Moorgate London)
· 30 days leave (plus Bank Holidays)
· Bupa Health Cover
· Matched company pension scheme
· Life assurance cover offering 4x death in service benefit.
· Company sick pay
· Training and development opportunities
· Learning and Wellbeing Grant
· Employee assistance programme
· Season Ticket Loan
· Perks and discount platform
About us
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
Our Vision: Working together to reduce alcohol harm across the UK.
Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
· Public-facing campaigns and digital services, information and guidance
· Evidence-led advice to governments and industry
· Independent research, consumer insight and evaluation
Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Purpose of the role
The Alcohol Behavioral Change Specialist is responsible for collaboratively designing and implementing, evidence-based programmes applying appropriate behavioural change models aimed at reducing alcohol-related harm, and promoting long-term behavioral change related to alcohol consumption.
As a leading charity focused on alcohol harm reduction, the postholder will be Drinkaware’s internal expert regarding alcohol harm to individuals and will have a good understanding of brief interventions, as well as information, advice and guidance including quality assurance across our work. They will work across the organisation providing expert advice and guidance.
This role requires a deep understanding of psychological theories, behavioral science, and addiction, along with practical experience in behavioral interventions.
The client requests no contact from agencies or media sales.