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Lead a growing portfolio of support services making a real difference to people affected by gambling harm.
At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement, embracing the insight and knowledge of 'Experts by Experience' alongside evidence-based approaches. As our Head of Support Services, you'll provide strategic and operational leadership across our Triage, Peer Aid, New Beginnings and Affected Other teams, and lead the development of a strong, sustainable London-based service offer that establishes our presence and reach across the capital.
Reporting to the Director of Services and leading a team of service managers, you'll ensure our services are safe, effective, person-centred and delivered to a consistently high standard, while strengthening pathways into and through support and ensuring services meet their contractual, quality and impact objectives.
What you'll be doing
- Providing operational oversight and leadership across our peer support services, with effective line management of service managers and direct reports
- Maintaining oversight of service demand, capacity, waiting times and service user pathways, and addressing operational risks and barriers to delivery
- Monitoring service performance, quality and outcomes, using data and feedback to drive continuous improvement
- Ensuring safeguarding and risk management procedures are understood and consistently applied, and that trauma-informed, person-centred principles are embedded in practice
- Ensuring staff and volunteers receive effective induction, supervision, training and development, and promoting a psychologically informed culture that supports the wellbeing of a lived-experience workforce
- Building and maintaining relationships with commissioners, treatment providers and referral partners, and representing Betknowmore UK at external meetings and partnership forums
- Managing delegated service budgets and resources, and contributing to service planning, forecasting and funding bids
- Championing lived experience and co-production, and promoting equality, diversity, inclusion and equitable access to support
What we're looking for
- We're interested in hearing from candidates who have:
- Lived experience of addiction-related harms, either directly or as an affected other
- Significant management experience within mental health, social care, addiction, recovery, peer support or a related field
- Experience leading complex support services and managing service managers or multidisciplinary teams
- Strong experience of performance management, service improvement and workforce leadership
- A good understanding of safeguarding, risk management and safe service delivery
- Experience working within commissioned or contract-funded services
- The ability to use data and evidence to improve performance and outcomes
- Strong communication, leadership and partnership-working skills, with a commitment to lived experience-led and person-centred practice
A degree-level qualification (or equivalent professional qualification) and substantial senior leadership experience in a relevant field such as mental health, public health or social care is essential. Lived experience of gambling harms, management experience within gambling harms services, experience within NHS or statutory commissioning, and knowledge of NICE guidance, CQC standards or comparable quality frameworks would all be advantageous.
Why join us?
You'll be joining a growing charity making a real difference to people's lives. This is a rare opportunity to shape the future of our support services, build our presence across London, and lead a talented, lived-experience-informed team delivering life-changing support to people affected by gambling harm.
How to apply
Please submit an up-to-date CV and covering letter explaining how your skills and experience meet the Person Specification.
Closing date: 5pm Thursday 27th August 2026
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Stevenage is an ambitious and innovative member of the Citizens Advice network. We have expanded our services and offering to meet the increased demand in the area, doubling in size over the last few years.
As a positive subsequence, we are looking for a Head of Finance & Business Support, who will become a core member of the Senior Leadership Team, responsible for overseeing the financial stewardship of Citizens Advice Stevenage. To lead on financial governance, business support operations, and compliance, ensuring the organization operates sustainably and meets all legal and regulatory obligations. The role is pivotal in safeguarding the charity's financial integrity, supporting strategic decision-making, and enabling effective service delivery.
Financial Leadership
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Prepare, review, and present draft and final budgets for approval by the board, ensuring timely submission of financial information to the CEO and Trustee Board.
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Oversee financial reporting processes, ensuring accuracy, transparency, and compliance with regulatory standards, including variance analysis and annual balance sheets, ensuring timely submission of financial information to the CEO and Trustee Board.
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Manage the reserves policy, ensuring regular review and alignment with operational needs and financial risks.
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Identify and manage financial risks, ensuring integration into the organization’s risk register and adherence to appropriate mitigations.
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Ensure that the day-to-day finance and back-office function is high performing and compliant, safeguarding effective and efficient financial management processes.
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To co-ordinate the proactive and timely dissemination of high-quality financial information to services, the CEO, and Board such as annual budgets, monthly management accounts, cash flow analysis, financial forecasting and monthly business performance figures.
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To ensure that the organisation has in place, robust and compliant financial systems and procedures; and that these are complied with by all budget holders, ensuring that any oversights are fully investigated and reported upwards as necessary.
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To lead on the preparation of statutory accounts, provide year end accounts, provide appropriate support and assistance to the organisation’s auditors and delivery of recommendations arising from the Audit process.
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To ensure that all statutory returns are complete in a timely and effective manner, including those in relation to VAT, PAYE, NIC and SSP, and that appropriate compliance dates are met for the Charities Commission and Companies House.
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Oversee the transactions, activities and processes of the external payroll provider.
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To monitor and advise on current and future tax legislation, with a view to optimisation.
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To support service managers in the preparation of bids and contract negotiations and provide financial activity analysis and reports in line with specific project reporting requirements.
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To monitor, report and make recommendations regarding the Investment and Reserves Policy to the Board.
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To oversee the payroll function to ensure employees are paid in an accurate and timely manner.
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To monitor and control creditors and debtors, ensuring invoices are paid on time and the risk of bad debts is minimised.
Compliance and Risk Management
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Ensure compliance with all applicable regulatory frameworks, including the Charity Commission, Companies House, FCA, ICO, and other relevant bodies.
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Maintain and regularly review financial systems, controls, and policies, ensuring they are effectively implemented and aligned with legal requirements.
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Conduct due diligence for pension, redundancy, and other liabilities, ensuring plans are in place for management and mitigation.
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Support the trustee board in understanding risks related to projects and contracts, providing assurance of compliance with funders’ requirements.
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To lead on the Risk Management process, advising the CEO and managers on risk matters, and reviewing the risk register on a regular basis, reporting to the Board of Trustees.
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To check, amend and monitor the Financial Procedures Manual; reporting material breaches to the CEO and Board of Trustees, as required/in-line with governance.
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Working with the senior leadership team monitoring and updating Insurance matters as required, reporting to the CEO and Board of Trustees.
Business Support Operations
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Lead on organisational business continuity planning, ensuring resilience during crises and alignment with the charity's objectives.
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Oversee the development, implementation, and review of key policies, ensuring they reflect legal obligations and organisational values.
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Manage IT systems and cybersecurity measures to protect organisational data and operations, ensuring compliance with standards such as Cyber Essentials.
Strategic Contribution
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Provides proactive strategic financial advice and guidance to the Trustees and wider leadership team, monitoring and reporting on the financial performance against agreed targets, identified risks and key performance indicators.
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Provide financial and operational insights to inform strategic decision-making and long-term planning.
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Foster a culture of continuous improvement and financial accountability across the organisation.
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Funding strategy: Support the CEO and board to regularly review the sustainability of its income sources and their impact on achieving charitable purposes in the short, medium and longer term.
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Work with the CEO and Head of Impact and Development to prepare the funding strategy that should go beyond immediate budgetary considerations and look at the wider funding landscape. The organisation needs to understand potential emerging opportunities and the organisation's readiness to pursue them.
Team and Stakeholder Engagement
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Build and maintain effective relationships with trustees, funders, regulators, and key stakeholders, to ensure that Citizens Advice Stevenage meets its financial, regulatory and legal obligations.
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Provide leadership and support to finance and business support teams, ensuring professional development and effective performance management.
People management and development
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Develop and implement a culture of continuous learning that will equip and develop people to deliver outstanding delivery. Responsibility for the training and development plan for the Finance and Business Support ensuring it is in effective operation including maintaining records of training needs identified and training attended.
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Working with the rest of the leadership team ensure the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
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Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy.
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Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
Person Specification
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ACA/ACCA/CIMA Qualified, CPE up to date.
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Strong financial management experience at a similar level within the charity/not for profit sector
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A proven track record of leading, developing and inspiring small teams
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Experience of strategic business & financial planning, forecasting and budget management.
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Sound experience of producing month-end management accounts and audited year-end financial accounts
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Experience of managing and using financial systems
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A working knowledge of relevant legislation (regulatory, legal and financial) in the context of a charitable organisation
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Experience of managing change and change programmes
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A track record of initiating, leading and managing associated risks
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Strong influencing, negotiating and collaborative working skills, with the ability to present complex financial information clearly and concisely in writing or verbally
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Confident IT skills; confident using Microsoft Office applications, especially Excel
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Experience designing and introducing new financial processes, procedures and reports
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Working knowledge of QuickBooks software [advantageous]
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Experience working with a Board of Trustees [advantageous]
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Understanding of Charity Commission and Companies House reporting requirements
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Project and/or professional services experience
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Understanding of Charity Law
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Experience of working in the not-for-profit sector
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Understanding and experience using the Charity Governance Code
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Experience in working with Charity SORP
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Legal experience – as so far as they can scrutinise and review basic contracts and their revenue recognition requirements and VAT implications
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Strategic and forecasting experience
To apply, please send your CV and a supporting statement addressing each point in the Job Description, use examples and evidence to demonstrate how you meet the criteria.
Incomplete applications may not be considered.
We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.
Interview Process:
We are currently accepting applications for this role, and the position will remain open until we have appointed the right candidates. We reserve the right to close the vacancy at any time once a suitable appointment has been made. We therefore encourage early applications to avoid disappointment.
To help people solve their problems by providing options.
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
Leading innovation across the organisation, you will be responsible for developing and delivering a strategy to grow our movement, to increase our membership and reach whilst ensuring we continue to reflect the needs and aspirations of women. You will oversee research into women’s evolving needs and preferences, whilst testing approaches with new external audiences to maximise our relevance, diversity and inclusivity. At the same time, you will actively embed innovation into strategy and decision-making in all areas, constantly find new ways to reach underrepresented women and build a wealth of data to support your recommendations. You will lead transformation across the organisation by championing change, creativity and a forward-thinking strategy that ensures the continued growth for the WI.
Location: Hybrid, with one day per week at our London, Oxfordshire or Wales office.
About you
Highly experienced in innovation, organisational development or programme management, you will bring an impressive track record of instigating and managing successful organisational change that leads to sustainable income generation. You will be adept at designing and delivering pilot programmes, as well as commissioning research and deploying data to support action. The role requires excellent communication skills and the confidence to advise and lead at both senior leadership and Board level, as the organisation looks to you to lead fundamental organisational change. Experience within the charity or not-for-profit sector would be beneficial, as would an understanding of trends and issues affecting women across different demographics in the UK.
How to apply
For further information about this Head of Innovation role, please download the recruitment pack which includes the job description and person specification.
To apply, please submit your current CV with a covering letter clearly explaining why you would be suitable for the role to the HR department.
Closing date: 3 September 2026.
First round interview (virtual): 11 September 2026.
Second round interview (in-person): 15 September 2026.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you turn bold ideas into campaigns that inspire people to give, volunteer and take action?
Mercy Ships UK is entering an ambitious period of growth and we’re looking for an exceptional Head of Marketing to help turn that ambition into impact.
This is an exciting opportunity to support the operational engine room of marketing at Mercy Ships UK, ensuring our fundraising, volunteering and brand priorities are transformed into compelling, integrated campaigns that reach the right audiences and deliver measurable results.
Mercy Ships operates hospital ships that bring free, life-changing surgical care and medical training to people who otherwise have little or no access to safe healthcare. Behind that extraordinary mission sits an equally important challenge: engaging more supporters, growing income, recruiting more volunteers and helping more people discover the work of Mercy Ships.
That’s where you come in.
Reporting to the Director of Communications and Engagement, you’ll lead a multidisciplinary marketing delivery team spanning creative, content, digital and project coordination. You’ll bring together people, ideas, channels and priorities to make sure great strategies become brilliantly executed campaigns.
You’ll oversee the campaign journey from brief to launch and evaluation, shaping creative ideas, coordinating digital and offline activity, improving workflows, managing resources and using insight and performance data to continually improve what we do.
You’ll work closely with colleagues across Fundraising, Volunteering, Strategic Communications, Communities and Engagement, Digital and the wider global Mercy Ships network. This is a highly collaborative role where your ability to influence, prioritise and bring clarity to complex activity will be just as important as your marketing expertise.
We’re looking for someone who combines creative judgement with operational discipline.
You’ll know what makes a great campaign, but you’ll also understand everything that needs to happen behind the scenes to deliver it successfully. You’ll be comfortable moving between creative conversations, campaign planning, digital performance, budgets, stakeholder discussions and team leadership.
You may already be a Head of Marketing, or you could be an experienced senior marketing or campaigns professional ready to take the next step. What matters most is your track record of leading integrated campaigns, managing multidisciplinary teams and turning organisational priorities into marketing activity that delivers results.
This isn’t a role for someone who simply wants to maintain what already exists. We’re strengthening how marketing works across Mercy Ships UK, building greater integration between digital, creative, content and campaign delivery and creating a more resilient in-house capability for the future.
You’ll have the opportunity to shape those ways of working, develop the team and help create a marketing function capable of supporting Mercy Ships UK’s ambitious plans for growth.
And ultimately, the campaigns you help deliver have a purpose far beyond marketing metrics.
They help raise the funds, recruit the volunteers and build the awareness that enable Mercy Ships to bring hope and healing to people around the world.
If you’re an experienced marketing leader who loves making great ideas happen and you want your expertise to contribute to something genuinely meaningful, we’d love to hear from you.
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
Head of Fundraising – Oasis Hub Waterloo
Salary: £46,403–£52,420 per annum
Location: Waterloo, London SE1
Hours: Full-time (40 hours per week)
Contract: Permanent
Oasis Hub Waterloo is looking for an experienced and ambitious fundraiser to lead the next chapter of our fundraising journey.
For over 20 years we’ve been serving our local community through an integrated model that brings together education, community services and church. Every week we support children, young people and families through our schools, Foodbank, debt, welfare, housing and immigration advice, youth work, mentoring, community spaces and much more. Our vision is for community: where everyone is included, making a contribution and reaching their God-given potential.
As our new Head of Fundraising, you’ll play a key role in making that vision possible.
You’ll develop and deliver a sustainable fundraising strategy, building income across trusts and foundations, major donors, corporate partnerships, statutory funding, community fundraising and individual giving. You’ll also lead and develop a small fundraising team and work closely with colleagues across the organisation to maximise opportunities for support.
You'll be joining us at a pivotal moment in the organisation, as we seek to embed a sustainable income generation strategy, ensuring we can sustainably meet and grow our £1.3 million budget. This is a strategic leadership role with plenty of hands-on fundraising.
We’re looking for someone who has:
· A successful track record in senior fundraising, particularly securing significant trust and foundation funding.
· Experience developing and delivering fundraising strategies that achieve sustainable income growth.
· Excellent relationship-building and communication skills.
· Experience managing staff.
· A passion for community transformation and social justice.
In return, you’ll join a values-driven organisation genuinely working to transform our community every day.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote wellbeing and are family friendly.
To apply: Please send a CV, alongside the completed application questions by email - incomplete applications will not be considered. Please visit the Oasis Charity Jobs website for further information.
Closing date: 9am Wednesday 2 September
Interview date: Thursday 10 September, in-person, at Oasis Waterloo
We appreciate you may wish to use AI to support elements of your application but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It's what makes your application stand out!
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from Oasis' Christ-centered ethos.
Oasis is committed to safeguarding and promoting the welfare of children and vulnerable adults. The successful candidate will be subject to appropriate safeguarding checks.
We welcome applications from people of all backgrounds and are committed to building a diverse and inclusive workforce.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
To apply: Please send a CV, alongside the completed application questions by email - incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
We're looking for a Head of Internal Services to help shape the future of Calder Rivers Trust.
This is a senior leadership role with organisation-wide responsibility for ensuring the Trust is well run, well governed, financially sound, compliant and resilient. You'll provide the foundations that enable our teams to deliver environmental impact today while building the capacity and capability we need for the future.
Working closely with the General Manager, Board and leadership team, you'll help guide organisational development, support strategic decision-making, and ensure the Trust has the systems, information, resources and assurance needed to grow with confidence.
You'll lead our approach to finance, governance, risk, compliance, people, health and safety, organisational performance, systems and technology. You'll ensure these areas work together effectively, with clear responsibilities, strong controls and practical arrangements that support colleagues across the Trust.
As a trusted adviser to trustees and senior leaders, you'll provide insight, support and constructive challenge, helping ensure good decisions are informed by strong information and a clear understanding of organisational priorities, opportunities and risks.
You'll also play a leading role in organisational planning and development, helping translate strategy into action, strengthening management practice, improving how information flows across the organisation, and identifying opportunities to improve how we work.
We're looking for someone who combines strategic thinking with practical leadership. You'll enjoy bringing clarity to complexity, improving systems, developing people and helping organisations perform at their best. You might come from a finance, governance, operations, organisational development, HR, charity leadership or corporate services background. What matters most is your ability to take a whole-organisation view and turn ambition into effective organisational practice.
We’re a flexible, human-centred organisation. The role is full-time (35 hours/week), with 28 days’ holiday plus public holidays. You can choose a working pattern that fits your life, and we’re happy to explore reduced hours if that’s what you need.
If this sounds like a role you could grow into, even if you don’t tick every box right now, we’d be keen to hear from you. Send us an application and tell us what you’d bring to the role.
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Calder Rivers Trust is an environmental charity with a Team dedicated to protecting and enhancing the rivers, brooks, becks, and streams of Calderdale, Kirklees, and Wakefield. Our work reaches every part of the Calder catchment touched by water, bringing together colleagues, partners, landowners, communities, and supporters to act with urgency and integrity. Together, we are working towards a future where healthy rivers support thriving wildlife, resilient landscapes, and prosperous communities.
We are a people-centred organisation, and when you join Calder Rivers Trust, you'll be supported to do your best work, develop your skills, and contribute as part of a team making a positive difference. We are committed to creating an inclusive workplace where everyone is respected, valued, and given equal opportunities to fulfil their potential, free from discrimination.
A Calder Rivers Trust, we value people who are committed to doing their job well, supporting their colleagues, and helping the organisation succeed. If that's you, we'd love to hear from you.
Standard Terms & Benefits:
- Location: Hybrid Home/Halifax
- 35 hour working week
- 28 days Annual Leave + public holidays
- Rivers Trust Group Pension Membership (9% employer contribution - subject to eligibility)
- Life Assurance Scheme (with the Pension Scheme)
- Flexible working and Working From Home
Calder Rivers Trust is an environmental charity dedicated to protecting and enhancing the watercourses of Calderdale, Kirklees, and Wakefield
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
We Are Survivors is a survivor-focused voluntary sector organisation that aims to create and facilitate safe spaces for male (including trans and non-binary individuals) survivors of sexual harms across Greater Manchester, providing access to quality-assured support. Our work is focused on developing ways for individuals to empower themselves to work through personal and sometimes painful issues, guided and supported by our trauma-informed team, following the trauma and recovery model.
Our vision is to have “A society where NO male survivor is left behind”
About the Roles
At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to providing safe, effective and trauma-informed services that help survivors and their loved ones move forward.
Head of Support and Advocacy
The Head of Support and Advocacy provides operational leadership across We Are Survivors’ support and advocacy services. Working closely with the Service Director, Operations Director and Executive Team, the role ensures services are effective, well governed and meet the needs of survivors and their loved ones. This includes overseeing our trauma-informed, survivor-centred approach; monitoring service performance; safeguarding and record-keeping; and ensuring contractual commitments and quality standards are met. The role also represents the organisation in external partnerships and helps shape services in response to changes in policy, evidence and the needs of people with lived experience.
About You
Head of Support and Advocacy
You’ll be an experienced operational or clinical leader who is comfortable overseeing services that work with trauma, mental health and complex needs. You’ll understand how to balance compassionate, survivor-centred practice with effective governance, safeguarding, quality assurance and contractual performance. Experience of working with men, sexual harms or people with lived experience would be valuable, alongside the ability to build strong relationships with staff, partners and stakeholders. Most importantly, you’ll be someone who can lead with clarity, curiosity and care while helping services continue to learn and improve.
Why Join Us?
· a competitive salary.
· annual leave package with incremental rises plus bank holidays.
· company sick pay.
· Birthday annual leave.
· monthly clinical supervision.
· pension contribution.
· and a range of discount and benefit programmes.
Apply by sending your CV and a short supporting statement (max 2 pages)
In your supporting statement, we want you to answer these two questions:
• How can your experience support male survivors to thrive?
• How do you meet the role profile? Ensure you answer ALL elements in your CV or supporting statement.
Interviews are expected to take place towards the end of September.
By applying for any of the above roles, you confirm that you have read and agree to our Privacy Notice.
Are you an experienced operational leader who thrives on making organisations run brilliantly behind the scenes?
Southwark Charities is entering an exciting new chapter. With a £100m property portfolio, a growing grant programme and the development of 64 new almshouses, we're looking for an exceptional Head of Resources to lead the systems and processes that keep our charity strong.
Reporting to the CEO, you'll oversee finance, HR, IT, governance, property compliance, contracts and organisational systems, ensuring the charity operates efficiently, remains compliant and is well positioned for future growth. You'll work in a small, dedicated team while working closely with colleagues to deliver outstanding services for older people across Southwark.
This is a hands-on role for someone who enjoys improving processes, managing change and finding practical solutions. You'll bring experience in operations, finance or corporate services, excellent organisational skills and the confidence to work across multiple disciplines.
If you're looking for a varied senior role where your expertise will have a direct impact on people's lives and the future of a respected historic charity, we'd love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Clinical Services Manager
Location: Finsbury Park, London, with limited travel outside London
Hours: 21 hours per week, with occasional out-of-hours work
Salary: £40,800 pro rata (21 hours per week)
Contract: Permanent
Reporting to: Director of Clinical Services
About the role
icap is looking for an experienced and committed Clinical Services Manager to join our Clinical Management Team and support the Director of Clinical Services in the delivery, development and governance of icap’s therapeutic services.
This is an exciting opportunity for an experienced clinician with strong clinical management and people-management skills who is passionate about delivering high-quality, accessible therapy and supporting therapists to provide safe, effective and culturally sensitive services.
As Clinical Services Manager, you will have an important role in overseeing the day-to-day delivery of our clinical services, supporting our network of therapists and supervisors, and ensuring that clients receive a high-quality service from referral through to allocation and ongoing therapy.
You will act as a senior clinical resource within the organisation, providing clinical consultation and guidance, particularly around risk and safeguarding, while working closely with the Director of Clinical Services, Clinical Administrator, therapists, supervisors and partner agencies.
Key responsibilities
As Clinical Services Manager, you will:
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Provide clinical leadership and management across designated services, supporting therapists and supervisors and ensuring that clinical practice meets icap’s policies, procedures and governance requirements.
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Oversee the client journey, including referrals, pre-initial consultations, triage, assessments and allocations, working closely with the Clinical Administrator and assessing therapists.
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Provide senior clinical advice and consultation, including guidance around clinical risk, safeguarding and complex presentations, and provide clinical cover where required.
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Support and develop our clinical teams, including induction, regular reviews, recruitment, team meetings, CPD and ensuring high standards of clinical documentation and outcome measurement.
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Build strong relationships with partner agencies, funders and stakeholders, representing icap at relevant meetings and contributing to consultation, service development and improved access to therapy.
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Work closely with the Director of Clinical Services and wider management team on clinical governance, service development, audits, policies, reporting and the continued development of icap’s therapeutic services.
About you
We are looking for a qualified and experienced therapist who combines strong clinical expertise with excellent organisational and management skills.
You will have:
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Full professional membership, registration and accreditation with UKCP, BPS, BPC, BACP or equivalent.
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At least five years’ post-qualification experience.
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Experience of working therapeutically with people who have experienced childhood trauma.
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Experience of clinical management or management within an organisational setting.
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Experience of working across different cultural contexts and a strong commitment to culturally sensitive practice.
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Experience of collecting and measuring clinical outcomes, including CORE.
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Excellent communication, interpersonal and people-management skills.
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The ability to work independently while also contributing effectively to a multidisciplinary and collaborative team.
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Knowledge of relevant legislation, safeguarding and clinical governance requirements.
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An understanding of Irish history, culture, identity and the experiences of Irish communities.
Experience or training in additional therapeutic approaches such as Sensorimotor Psychotherapy, Somatic Experiencing, IFT, EMDR or Integrative Counselling would be desirable.
Why work with icap?
At icap, our work is centred on providing accessible, high-quality therapeutic support and responding sensitively to the needs of the communities we work with.
We are committed to diversity, equality and inclusion, culturally sensitive practice and improving access to therapy for people who may otherwise face barriers to accessing support.
We value compassionate clinical practice, collaboration, professional development and strong relationships with our clients, therapists, community partners and wider network.
As Clinical Services Manager, you will have the opportunity to make a meaningful contribution to both the quality of our clinical services and the continued development of the organisation.
You will join a committed Clinical Management Team and work closely with the Director of Clinical Services, CEO, therapists, supervisors and partner organisations.
How to apply
Please see the attached full Job Description and Person Specification for further information about the Clinical Services Manager role, including the full range of clinical, management, service-development and organisational responsibilities.
If you are an experienced clinician looking to take the next step in your clinical management career and are committed to delivering high-quality, culturally sensitive therapeutic services, we would be pleased to hear from you.
Clinical Services Manager | Clinical Management | Clinical Services | Therapy Services | Clinical Governance | Trauma-Informed Practice | Service Development | Mental Health
Help us shape the future of community funding across the West of England
Quartet Community Foundation is looking for an experienced, collaborative and forward-thinking Head of Programmes to lead our grant-making and programmes work across Bristol, Bath & North-East Somerset, North Somerset and South Gloucestershire.
This is an exciting time to join Quartet. We recently launched our new three-year strategy 2026-9, containing ambitious plans to increase our impact through grant giving, strengthen our understanding of local communities and raise the profile of place-based giving. The strategy outlines how we aim to diversify and strengthen our donor base, driving increasing philanthropic giving, so that we can distribute £6.5 million in grants annually by 2029. As Head of Programmes, you will play a key role in turning that ambition into action.
You will lead and develop our grant-making programmes, ensuring they are informed by community need, insight and evidence and reflect best practice in equitable and accessible funding. You will work closely with local communities, voluntary and community organisations, funders and partners to understand emerging needs and identify opportunities for collaboration and innovation. You will be able to administer funds directed by local authorities and other partners to their specification, bringing a high quality service and repeat “business” to our revenue funding through high quality grant assessment and distribution.
You will also manage and support our experienced Programmes Team, three direct reports, ensuring an environment where they can develop, perform at their best and embody a culture of continual improvement (please see attached staff plan).
The client requests no contact from agencies or media sales.
Our Vacancy
Ready to lead and shape inclusion across one of the UK's largest housing associations? Join us as Head of Diversity and Inclusion and help create meaningful change for both our residents and colleagues.
What You'll Do
As Head of Diversity and Inclusion, you'll lead the delivery of Peabody's Inclusion Strategy, helping to create a workplace and services where everyone feels they belong and can thrive. Working closely with Executive and senior leaders, you'll embed equality, diversity and inclusion into decision-making, service delivery and organisational culture, ensuring inclusion is at the heart of everything we do.
You'll use data, insight and evidence to identify opportunities for change, drive measurable improvements in colleague and resident outcomes, and strengthen accountability across the organisation. Leading a specialist team, you'll champion inclusive leadership, influence senior stakeholders, and build strong partnerships with colleagues, residents and external organisations to deliver meaningful and lasting impact.
What Experience You'll Need
You'll bring significant experience of leading diversity, inclusion or equality strategies within a complex organisation, along with a proven track record of influencing senior leaders and delivering sustainable cultural and organisational change. You'll understand how to embed inclusion into everyday operations and services, using data and insight to shape priorities, measure progress and drive action.
We're looking for someone who combines strategic thinking with the ability to turn ambition into outcomes. You'll be confident building relationships, challenging constructively, and bringing people with you on the journey. A strong understanding of equality legislation, governance and inclusion best practice is essential, alongside a genuine passion for creating equitable experiences and opportunities for colleagues, residents and communities.
What We Offer
- Up to 30 days’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
- Professional development and opportunities to broaden your experience
Click here to find our full benefits page
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
Please read before applying
Peabody does not provide sponsorship as a licensed UK employer.
This advert will close on Monday 7th September 2026. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Our Assessment Process
Our fair, inclusive and transparent recruitment process includes an in-person Interview as well as a follow-on session of meeting the diversity network leads. This will be held at our Westminster Bridge Road office on Thursday 24th September 2026.
If you have any questions about this role, please email Talent Specialist, Ryan Loasby.
As a member of the Senior Leadership Team, you will provide strategic and operational leadership across housing services, ensuring high-quality, safe and compliant accommodation provision. You will lead service development, oversee housing compliance and safeguarding, manage high-performing teams, and build strong partnerships that help us meet the needs of local communities.
We're looking for someone with:
- Significant experience in housing management, supported housing or homelessness services.
- Proven experience of strategic leadership and service development.
- Strong knowledge of housing legislation, compliance and regulatory requirements.
- Experience leading teams and driving service improvement.
- Experience managing safeguarding within a supported housing environment.
- Excellent relationship-building, communication and decision-making skills.
- CIH Level 5 qualification.
- Willingness to participate in an on-call rota.
Why join YMCA St Helens? This is an exciting opportunity to shape and grow housing services within a forward-thinking charity that is committed to transforming lives. You'll help drive innovation, influence strategic direction and lead services that make a real difference to people experiencing homelessness and housing need.
Closing date 20-09-2026
Are you a caring and compassionate individual who is also administratively gifted and highly organised?
Do you enjoy working with people at the same time as working to ensure there is good order and that important projects are seen through?
Would you be excited to help take a 340-year-old organisation forward into its next chapter, caring for a community of residents and a beautiful grade II* listed building?
Might you be the next Clerk and Head of Operations of the Sir William Powell Almshouses we are looking for?
All of the information you should need can be found by accessing the Job Pack. If you would like an informal conversation about the post, the Chair of Trustees, the Rev’d Peter Dobson, would be delighted to speak to you, an appointment can be made by emailing the Chair of Trustees.
The Sir William Powell Almshouses, founded in 1680, and moving to their present location in 1868, have, for all these years, provided affordable accommodation and a residential community for twelve women. The appointed candidate would have care not only for our residents and building, but also, alongside a committed Board of Trustees, the governance and financial well-being of the charity.
The new Clerk and Head of Operations will arrive at an exciting time when new opportunities are being explored as to how we realise the full potential of our assets and what this might mean for the future of the almshouses.
Completed applications, including the details of two referees, should be emailed to the Chair of Trustees by 12noon on the closing date, Tuesday 25th August. Interviews will take place in person in Fulham on Wednesday 2nd September.
The client requests no contact from agencies or media sales.
Are you a strategic leader with a passion for improving health, wellbeing and life opportunities within local communities? YMCA St Helens is seeking an ambitious and innovative Head of Health and Wellbeing Programmes to join our Senior Leadership Team and lead the development of a growing portfolio of community-based services.
Reporting directly to the CEO, you will lead the design, development and delivery of programmes that respond to community need, including adult mental health services, healthy eating initiatives, social supermarket provision, and education and training opportunities for people aged 16+. Working closely with local communities, the NHS, VCSE partners and other stakeholders, you will drive innovation, impact and sustainable growth across our community programmes.
We're looking for someone with:
- Significant leadership experience within community, health, VCSE, education or related sectors.
- Experience designing and delivering community-based programmes, including mental health provision.
- Experience leading education, training or skills-based programmes.
- Strong understanding of health inequalities and community development.
- Experience building effective partnerships across the NHS, VCSE, education and public sectors.
- Experience of co-production and working alongside communities.
- Strong leadership, communication and influencing skills.
- The ability to think strategically while maintaining operational oversight.
Why join YMCA St Helens?
This is an exciting opportunity to shape and grow innovative programmes that improve lives and strengthen communities. You'll join an ambitious leadership team committed to tackling inequalities, promoting wellbeing and creating opportunities for people to flourish.
Closing date 20-09-2026
Lead a pioneering national mental-health service for young people, rooted in nature and underpinned by strong clinical practice.
We are seeking an experienced Clinical or Counselling Psychologist to lead its development, accreditation and quality across the UK.
Salary: £57,528–£64,750 full-time equivalent (£34,517–£38,850 0.6 FTE) depending on experience
Hours: 22.5 hours per week / three days per week
Contract: 18-month fixed term, with intention to extend subject to service growth and funding
Location: Hybrid, with travel to Dose of Nature locations and member organisations across the UK
Dose of Nature is a mental-health charity improving mental health and wellbeing through structured, evidence-informed engagement with nature.
We are developing a Young Person Memberships service for young people and young adults under 25. We will train and support trusted organisations to deliver the Dose of Nature model in their communities, providing the clinical framework, accreditation, supervision, quality assurance and evaluation needed for safe, effective and consistent delivery.
About the role
As Young People’s Clinical Service Lead, you will establish, deliver and grow this new service. Working with our Head of Clinical and Memberships Operations Lead, you will turn our clinical model into a scalable national service while protecting its quality, safety and integrity.
You will lead the clinical assessment and accreditation of member organisations; develop training and competency frameworks; provide supervision and consultation; establish governance, safeguarding and risk arrangements; monitor outcomes and quality; and build trusted relationships with NHS, voluntary-sector, youth-service and community partners.
About you
You will be a current HCPC-registered Clinical or Counselling Psychologist, with a doctoral-level qualification and experience broadly consistent with an NHS Band 8a role.
You will bring:
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Substantial post-qualification experience supporting young people or young adults experiencing mental-health difficulties;
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Strong skills in psychological assessment, formulation, intervention, clinical decision-making, safeguarding and risk management;
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Experience providing clinical supervision, consultation or reflective practice to other practitioners;
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Experience designing or delivering clinical training and assessing practitioner competence;
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Experience of developing, implementing or improving a clinical service; and
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The confidence to work across organisational boundaries, maintain clear clinical standards and help build a new national service.
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Experience in CAMHS, young-adult mental health, voluntary-sector provision, clinical governance, quality assurance, accreditation or partnership-led services would be valuable.
We offer hybrid and flexible working, employer pension contribution, pro-rata annual leave, professional supervision, CPD support and approved travel expenses.
Dose of Nature is committed to equality, diversity and inclusion. This post is subject to enhanced DBS clearance, references, verification of qualifications and HCPC registration, and eligibility to work in the UK.
Please download the full Job Description and Person Specification before applying.
Work with people with mental health problems & the general population encouraging everyone to connect with nature in order to improve mental wellbeing
The client requests no contact from agencies or media sales.