This new role is an opportunity to shape delivery of commissioned specialist health services at a vital local charity

Age UK Sutton is an independent local charity based in the South West London Borough of Sutton.

This new role is an opportunity to shape delivery of commissioned specialist health services at a vital local charity, and to develop current and new activity to benefit older people in the London Borough of Sutton.

This role includes responsibility for leadership of Age UK Sutton's Integrated Health Services, currently including Home From Hospital, Sutton Uplift (a mental health and wellbeing commission), and a new Community Mental Health peer support service. As the role develops, further new services may be added to the post holder’s portfolio of responsibilities.

You will be managing a small staff team, overseeing the work of volunteers who support our services, and managing relationships with a wide range of stakeholders and partners.  You will also oversee promotion of services, and data management and analysis to ensure compliance and insight that supports future development and demonstration of impact.

You will need to be confident working at a strategic and operational level, supporting the CEO and Services Director to manage and maintain relationships with commissioners; ensure all service delivery requirements are met, and contribute to development and growth of current and new commissioned services.

‘I’m glad I volunteered. My industry has suffered during lockdown and I may be financially poorer, but I've been richer for getting involved.’

Engage and inspire Hackney residents to continue supporting their communities.

The Head of Volunteering develops and co-ordinates all aspects of the volunteering service run by Volunteer Centre Hackney (VCH) in particular the brokerage service and best practice guidance offer to charities. This is a key role in enabling VCH to expand volunteering and foster vibrant communities across Hackney. 2020 saw us support over 1400 people to share their skills and time, and we want to sustain and even increase this level of interest during 2021-22.

We provide a volunteering infrastructure service to over 600 local volunteer involving organisations through a team of dedicated staff, partners and volunteers. The Head of Volunteering spearheads the delivery of these services with a view to attracting more people to volunteer in new and challenging ways.

The role involves a wide range of duties including strategic planning, people management, partnership building, impact management, alongside project management and delivery of services.

We’re seeking someone passionate about supporting people to get involved in their community, with previous experience of planning, developing, delivering and evaluating volunteer projects and services.

As Head of Frontline Innovation, you will lead the first half of the Year Here Fellowship. This will involve securing paid partnerships with frontline organisations across London and curating a powerful learning experience for our Fellows.

Frontline service sits at the heart of Year Here – giving the Fellows a chance to gain the insight and legitimacy that comes from working with people living through tough realities. You’ll make sure that our Fellows make a meaningful contribution in their placements and drive innovation that has lasting impact.

It’ll be really varied. In any given day you might be trying to sign up new placement partners, designing a learning session or coaching a Fellow on their frontline innovation project idea.

As part of Year Here’s management team, you’ll also contribute to strategic initiatives across the whole Fellowship. The Head of Frontline Innovation will report to the Fellowship Director.

This is a London-based role. We are open to full-time or 4 days per week.

Your responsibilities will be to:

• Co-create the frontline phase of the Fellowship – working with faculty to impart the curriculum and create a powerful learning experience.
• Secure paid partnerships with frontline services across London.
• Lead programme setup, guiding Fellows from offer through to day one.
• Draw on your frontline experience to coach our Fellows to success.
• Be the face of Fellows’ frontline learning experience.

Who we’re looking for

• You have a solid frontline background – with a track record of improving services and innovating new solutions.
• You’re a confident manager of projects and commercial partnerships.
• You’re a bold and creative facilitator.
• You’re insatiably curious about how people learn and grow.
• You’re committed to social justice, diversity and inclusion.
• You’re not afraid of working hard in pursuit of a big vision.

The Head of Skills Information and Skills Services helps people with sight loss to live the life they choose by leading the delivery of regional adult, children and young people’s services to support people with sight loss and their families within the South West & Wales region. This is an office-based role from either Southampton, Reading, Bristol, Exeter, or Cardiff with travel required across the South West & Wales region.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. As a charity, we’re always keen to support flexible working as best we can. We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, and provide help to those with sight loss, the skills and experience we are looking for in a potential candidate include;

Essential

• Management qualification or equivalent relevant experience.
• Six sigma and/or knowledge of continuous improvement methodology.
• Proven track record in leading and performance managing a multi-skilled / multidisciplinary team of staff working with vulnerable adults and children and young people, to achieve results balancing local needs against national priorities.
• Experience of developing and delivering a range of people centred services to external customers.
• Experience of working in the third sector.
• Experience of introducing major new initiatives/services which affect organisational change.
• Working with local government on campaigns, improvement of services.  Proven experience of budget management.
• An understanding of customer relations and meeting the needs of a variety of customers.
• An understanding of the principles required for effective financial management.

Desirable

• Experience of managing and working with services for blind or partially sighted people.
• A lived experience of sight loss.
• Qualification working Children and Young People.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above. As part of your application ensure you provide to evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system does have a time limit, we would advise you to complete your answers and copy and paste into the online form once finalised. Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

Remember to refer to the attached job description and candidate pack for more information about this role & the recruitment process at Guide Dogs.

Wandsworth Care Alliance wish to recruit a new Manager for their Mental Health Projects as the existing Manager is retiring.

Do you have the experience and skills in managing projects dealing with the complex issues of mental health service delivery and development?

Would you like to make a real difference as to how health and social care providers deliver the services that mental health service users in Wandsworth need?

As the Mental Health Projects Manager, you will attend meetings as a “critical friend” with commissioners and providers as well as organising and running mental health service user groups.

Find out more by reading our Role Description and Person Specification.

Application closing date: Midday Tuesday 4th May 2021

Interview dates: w/c Mon 10th May 2021, to be confirmed.

Our Operations team is growing! We have an exciting opportunity for a Children's Services Leader with experience in playwork, or a teaching or youth-related role, to join our team in Wales. This is a permanent, full-time role, situated in Newtown, Powys.

We look forward to receiving your application.

The Honeypot team.

Citizens Advice Plymouth is a medium sized charity which is part of the Citizens Advice national network of over 200 organisations that delivers advice and information across England and Wales. Our main purpose is to deliver quality advice and information, engaging with clients through a range of routes.

We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment.

About the role:
We are looking for two FTE positions to join our award-winning charity at senior management level. Our heads of department roles sit below the senior leadership team, supporting teams managing the operation.

This is an exciting opportunity for an experienced operations manager to support the continued growth of our organisation delivering the ongoing development of our local projects within Plymouth and regionally and our national telephone and digital services.

The post holder will need to bring an inspiring leadership style with a passion for people management. You will have experience of managing stakeholder relationships, developing partnerships and operational management.

You will have an eye for detail and be invested in delivering a quality service for clients and communities locally and across the country. The post holder will be a passionate coach and mentor and be invested in delivering development opportunities for the people you manage.

You will embed operational processes ensuring that we deliver accessible ways for clients to use our services whilst driving performance against set Key Performance Indicators.

Contract:
Permanent (subject to probation and funding)
Part time requests will be considered.

Workbase:
Our office is based at Cobourg House, Mayflower Street, Plymouth but please note we are currently working from home due to the pandemic for the foreseeable future. Whether you work remotely or in the office after the pandemic will be confirmed in the future, but you will be expected to be able to get to Plymouth at short notice.

Benefits:

• Benefits (subject to eligibility), include:
• Healthcare plan (including Employee Assistance Programme)
• Death in service insurance (2 x annual salary)
• Peer to peer support scheme
• Cycle to work scheme
• Auto enrolment pension scheme
• 25 days annual leave with an additional 2.5 days to be taken between Christmas & New Year
• Long term service leave – up to 5 days

Inclusivity:
Please let us know if you need us to adapt our application process so that there are no barriers for you to apply.

If you’re offered an interview we’ll send you the interview questions 24 hours in advance. We will also meet any reasonable adjustment requests.

We welcome applications from all backgrounds, but we particularly welcome applications from candidates who are disabled, or people from Black, Asian and minority ethnic backgrounds, as these people are currently underrepresented at Citizens Advice Plymouth. We also actively welcome applications from LGB+ and trans and non-binary candidates.

We wish to make a positive commitment to employ people with disabilities and people from Black, Asian and minority ethnic backgrounds and we guarantee to interview all candidates who meet this criteria if they also meet the minimum essential criteria set out in the person specification. Please see the guidance notes for more details on how to demonstrate that you meet the essential criteria.

An exciting opportunity for an experienced fundraising professional with exceptional leadership skills to manage the development of Citizen’s Advice Bucks’ funding strategy and external communications.

About the role

As Head of Development & Communications, you will manage multiple income streams, including commissioned services, trusts, grants, direct giving and community fundraising, ensuring the charity has sufficient resources to deliver effective services that meet local need. You’ll work closely with the CEO, as well as in partnership with other VSOs and statutory bodies, to create proposals for major funders. A strong networker, you’ll develop strong relationships with funders, partner agencies and Bucks Council which lead to positive impact for our communities.

As part of the leadership team, you will be responsible for supporting the organisation’s business and development plant, ensuring that defined objectives are translated into team and individual targets. You will be an inspiring and effective manager, responsible for the Fundraiser, Communications Officer and Research and Research and Intelligence Officer.

You will lead on the charity’s marketing and communications, building on our strong reputation and brand through our newsletter, website, digital content and external media, to ensure we continue to be recognised as a key part of Buckingham’s community infrastructure.

About you

As the ideal candidate you will have:

• Experience of developing and managing effective relationships with funders, partners and stakeholders
• Proven track record of raising 6 figure sums from trusts and/or statutory processes
• Strong understanding of local government, statutory commissioning and procurement
• Experience of delivering impactful marketing and communication strategies
• Ability to create business cases and manage budgets
• Excellent creative writing and editing skills

About us

As of April 2021, Citizens Advice Chiltern, Aylesbury Vale and High Wycombe Citizens Advice have come together to form Citizens Advice Bucks and provide great local support for individuals across the county.

We help people find a way forward. We can all face problems that seem complicated or intimidating. At Citizens Advice Bucks we believe no one should have to face these problems without good quality, independent advice. That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Citizens Advice Bucks is an equal opportunities employer. We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds.

How to apply

If you’d like to find out more about this opportunity, please visit our website to download the job description and apply. First round interviews will take place on Tuesday, 25th  May and final Interviews on Friday 28th May.

Closing date: Sunday 16th May 2021

Title: Head of Operations and Quality
Salary: £53,751 - £62,001 per annum depending on experience
Hours/Contract: Full Time, 35 hours per week
Location: South West of England (Devon, Bristol, Somerset, Dorset and Cornwall)
Closing date: 22nd April 2021
Interview dates: TBC

As Head of Operations & Quality, you will work as part of a newly created South West England leadership team at Marie Curie. Reporting to the Associate Director, Strategic Partnerships & Services, you will be accountable for ensuring excellence in clinical practice providing clinical leadership for teams across the South West of England ensuring the delivery of safe, effective, person-centred care and for developing and managing robust governance systems.

You will be accountable for the development, management and delivery of integrated services utilising your strong management skills to lead and empower a diverse range of multi-professional clinical and non-clinical teams across the South West of England.

This is an exciting opportunity to be part of a team focused on improving outcomes for people at end of life, integrating our patient-facing services, developing partnerships with other organisations, and building our approach to community engagement and development so that citizens are at the heart of planning and delivery of services.

Utilising your extensive experience in Health and Social Care and expertise in regulatory compliance you will be a dynamic leader, responsible for ensuring that all services across the South West of England deliver safe, effective, person-centred care and that a robust governance and compliance framework is in place to optimise standards, manage risk and demonstrate excellence in end of life care.

Excellent interpersonal skills will enable you to forge and nurture successful working relationships with a wide variety of stakeholders, and to ensure that Marie Curie is an established and respected partner in the provision of End of Life services across the South West of England.
As a confident communicator and negotiator, you will be accountable for the contract management and service reporting of both commissioned and non-commissioned services across the South West of England, ensuring that they achieve optimum performance at all times.

Creativity and vision are key to the role and you will constantly be seeking opportunities to enhance the Marie Curie brand both in the South West of England and beyond.

TO APPLY
Please attach a cover letter/supporting statement describing how you meet the criteria, providing an example/s of how you have demonstrated this in your work (200 words max).
As part of the interview process, shortlisted candidates will be required to prepare and deliver a presentation.

For an informal discussion about the role please contact Karen Burfitt, Associate Director, Strategic Partnerships and Services on 07824 837325.

What's in it for you:
· Continued access to NHS Pension Scheme (subject to eligibility)
· Marie Curie Group Personal Pension Scheme
· Season ticket loan
· Loan schemes for bikes; computers and satellite navigation systems
· Continuous development
· Industry leading training programmes
· Employee Assistance Programme
· Flexible Working

Please click here to view the full job description.

Every day of your life matters - from the first to the last. When you work for Marie Curie, you understand that better than ever. We're a passionate, committed and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families.

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory Enhanced criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

A crucial leadership role within Crisis, we are recruiting someone who is highly skilled and motivated to help us achieve big things over the next 12 months. 

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis has grown in terms of income, brand health, staff numbers, and impact in recent years, as we have responded to the growth in homelessness. The pandemic has brought into sharp relief the unacceptable realities of those living without a home during lockdown, but also a renewed effort to end homelessness in many parts of the UK. 
 

About the role
We are looking for a marketing and communications specialist who can lead important change programmes across a variety of fields. With the right person in this role we can seize opportunities to help more people in our front-line services, achieve more social change externally, and build more rewarding relationships with our amazing supporters. 

About you
The role demands someone who is experienced and comfortable leading change programmes in digital transformation, in the use data for insight and decision-making, in becoming sector leaders in supporter engagement, and in much else besides. We also insist that the post-holder is an active advocate for helping us become a more representative, diverse organisation. 

If this is you, please apply for the role, and for further information, including a chance to discuss the job, please get in touch, contact details can be found on our website.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:
•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8.5% 
•  25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.

Closing date: Wednesday 5th May 2021

Interviews will take place week commencing 17th May with the candidate ideally starting on Monday 21st June 2021. 

We value diversity, promote equality and encourage and applications from people of all backgrounds.  We particularly welcome applications from people with lived experience of homelessness.

Peabody are seeking to recruit an Assistant Head of Service - Disabilities to join their team based in Westminster. This is a full-time, permanent opportunity, and in return, you will receive a competitive salary of £52,000 per annum.

About the role:

As an Assistant Head of Service - Disabilities, you will support the Head of Service to ensure that the directorate achieves its strategic ambitions by developing and delivering services for Adults with disabilities. You will provide supportive, insightful and challenging leadership to ensure your services are managed effectively and that we are delivering services and homes that we can be proud of. You will develop partnerships that support our ambitions to be a provider of integrity who collaborates with others to benefit people needing support and the community. 

Responsibilities of our Assistant Head of Service - Disabilities include:

- Deputising and providing management support in the absence of the Head of Service

- Providing inspirational, visionary and effective leadership, visiting services on a regular basis to meet customers, access culture and service quality

- Delivering and embedding clear and consistent messages relating to our mission and values

- Developing improved methods to obtain customer feedback, and involving customers in the co-production of their service

- Keeping abreast of political, policy, legislative, demographic and commissioning changes within the sector

- Setting up and maintaining strong links with the Commissioners, NHS, Local Authorities, our peers and relevant agencies

- Ensuring that services are contractually compliant and that internal key performance targets are met

- Providing robust leadership for the work and activities of managers

- Surpassing standards that are set by commissioners and other regulatory bodies

- Ensuring that structures, systems and staffing procedures are in place to identify, manage and mitigate risk whilst providing the highest possible quality services

- Ensuring that processes are in place to monitor the effectiveness and performance of all services

- Implementing processes to audit quality and performance, to set improvement targets, learn lessons and share good practice

- Building strong links with both local and national agencies working with and on behalf of adults with disabilities and other vulnerable groups

- Participating in an on-call rota

What we’re looking for in our Assistant Head of Service - Disabilities:

- Experience of working at senior-level in services that support adults with disabilities

- Experience of supporting services through change and transformation

- A commitment and understanding of new models of support and outcome-based service design

- Knowledge of relevant care and support legislation, regulation, procedure and best practice with an emphasis on Care Quality Commission standards

- A full clean driving licence with access to a motor vehicle and willingness to travel between sites

- A DBS check that is satisfactory to Peabody

- Experience in managing CQC registered services

- Experience in providing services for people with a range of disabilities

- Experience of managing, motivating, coaching and developing a dispersed staff team

- Knowledge of best practice in supporting people with disabilities

- Experience of co-production and/or genuine inclusion of people in the development and delivery of services

- Knowledge and experience of safeguarding

- Experience of managing different income streams and budgets

Benefits of becoming our Assistant Head of Service - Disabilities:

- 25 days annual leave, plus bank holidays

- Sleep-in payments £73.89 per night

- Paid Mileage at 45p per mile

- Up to 4% pension contribution matched 1:1

- Flexible benefits of 1% of salary with a minimum of £300

- Spot Bonus awards

- Long Service awards

- Paid Induction Training

- Paid DBS (roles that require enhanced checks will include both the child and adult barring checks)

Closing date: Sunday 11th April at 11.55pm

If you feel have the skills and experience to become our Assistant Head of Service - Disabilities please click ‘apply’ now!

We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by The Peabody Group.

We are White Lodge. In our wonderful corner of Surrey we provide services that enable those with a range of disabilities, their families and carers to lead fulfilling lives.

For over 59 years we have helped enable people with disabilities and we now support over 2,500 individuals across Surrey and beyond.

We are situated on a wonderful two acre site in Chertsey, with three specialist buildings with great facilities and services for all ages that include physiotherapy, occupational therapy, speech and language therapy, specialist nursery, hydrotherapy, holiday clubs, personal support in the home, short breaks (respite), fitness and rehabilitation and many activities such as trips out, art, baking, swimming, and much more.

Through individual assessments, our teams of highly experienced staff enable those with disabilities to reach their potential through tailored programmes.

We are a complex organisation with over 270 staff and 120 volunteers, running a wide range of services with different funding streams, different professional practitioners and different regulatory oversight (CQC and Ofsted).

We are seeking a new Head of Services for our established, well-regarded local charity, to ensure we are there for our community with the best services long into the future.

Key details:

Job title: Head of Services

Salary: £44,066 per annum plus benefits

Hours: Full time, with occasional weekend and evening work

Location: Chertsey, Surrey

Alongside other criteria, the successful candidate will have:

• Track record of solid management/leadership experience.
• Substantial experience in working with people with disabilities.
• Experience of managing budgets.
• Knowledge and practice of implementing Q.A systems.
• Experience of either OFSTED or CQC.
• Previous experience in care standards for domiciliary and residential settings would be advantageous.

Closing date for applications: 5pm on Friday 30th April
First Stage Interview: 11th/12th May
Second Stage Interview: 21st May

If you would like to receive an Information Pack for this role, with details on how to apply, please contact Faye Marshall at Harris Hill via the apply button.

We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The fieldworkers will be responsible for helping to set up and support Good Neighbour schemes in rural communities in North Northamptonshire as well as continuing the provision of our Rural Wellbeing Service across the whole county. Good Neighbour Schemes, which are established by communities and run by local people, provide day to day support for other residents who may have low level needs that require help on an occasional or regular basis. You must have community development experience, be passionate about helping to reduce isolation and have knowledge of the voluntary sector.

Head of Service

Full time 37.5 hours per week

£39,931

Based at SIFA Fireside Allcock Street, Birmingham, B9 4DY

Permanent

SIFA Fireside is a leading charity in Birmingham that supports people who are homeless and vulnerably housed. Following an exciting period of development and growth, we are seeking an energetic, passionate and highly competent leader to join our team. You will be accomplished at leading teams through change and you strive to lead by example. You are keen to share learning including your own, acting as a visible and accountable leader to your team.

This position oversees all aspects of service delivery at SIFA Fireside and whilst this is a strategic position we are looking for someone who genuinely wants to understand our clients, services and staff in order to create an integrated, gold standard model of support for some of the most marginalised and excluded people that live in our city.

The Head of Service reports directly to the Chief Executive and forms part of the senior leadership team at SIFA Fireside. We strive to be a values led, inclusive employer and encourage applicants to think creatively about how they demonstrate the requirements of the person specification. You do not need to have gained your experience through traditional routes and we strongly encourage applications from individuals that reflect the vibrant community of people SIFA Fireside works alongside.