Head of development services jobs
The role
This is a very exciting opportunity to join our thriving organisation at a time of growth. We are seeking an experienced Head of Training, Learning and Development to provide strategic leadership of APIL’s legal training and events portfolio. Reporting directly to the Chief Executive and sitting on the Senior Management Board, this role will shape and deliver a high-quality, commercially successful programme of conferences, accredited courses, webinars and in-house firm training. The postholder will be responsible for strengthening APIL’s position as a leading provider of legal education within personal injury and clinical negligence and ensuring our offer remains relevant, innovative and aligned with the needs of the legal profession.
The role involves leading and developing the Training, Learning and Development team, building strong relationships with law firms and stakeholders, and ensuring robust quality assurance across all training activity. You will use data, market insight and engagement with the sector to identify emerging training needs, create clear career-stage learning pathways and maximise income from training, sponsorship and events, while maintaining effective budgetary control.
You will be a credible senior professional with significant experience in training, learning and development, ideally within the legal sector. You will bring strong leadership and commercial skills, and be confident operating at both strategic and operational levels.
About APIL
APIL is a not-for-profit membership organisation working to improve access to justice for people who are injured through negligence. We are a values-driven organisation with a strong commitment to equality, diversity and inclusion, and we play a leading role in professional training and development within personal injury and clinical negligence.
Equality, diversity and inclusion
APIL is serious about equality, diversity and inclusion. We want our organisation to reflect the communities we serve and for everyone to feel valued and able to thrive. A commitment to this agenda is essential to this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stewardship serves Christian donors, workers, charities and churches in the UK and beyond called to faithfully steward their personal, professional or ministry resources for God's glory. We are now recruiting for the Head of Accounts Examination Services. This is an opportunity to lead a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission.
Our aim is to improve governance in the Church and Christian charity sector. You will have the opportunity to shape and develop an already highly regarded and growing service. You will lead a dedicated team to deliver high-quality accounting and examination services, ensuring our ministry partners receive mission-aligned professional support.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
Working closely with your co‑head, you will provide shared leadership to a dynamic social justice team, supporting excellent casework, nurturing staff development, and building strong, values‑led partnerships. Your remit will include strengthening and growing our legal aid services, securing sustainable funding to support community‑focused work, and influencing policy and practice to improve access to legal aid for the communities we serve.
Please Note: We do not expect the appointee to generate legal aid income at a multiple of their salary (although we do want to build this area of income initially to at least £25,000 to £30,000 per annum across the team). The role is focused on developing legal aid practice and income across the team, as part of a mixed-income organisational model.
As Joint Head of Legal Services, you will:
•Support Strategic Development: Contribute to developing the direction and priorities of Release’s legal services, including expanding legal aid work and strengthening access to justice.
•Provide Practice Leadership: Support a multidisciplinary team of solicitors, legal advisers and volunteers to deliver excellent, trauma-informed legal support.
•Ensure Quality and Compliance: Help ensure consistent regulatory compliance and quality assurance across legal casework, including legal aid requirements.
•Strengthen and Grow Services: Help develop and improve legal service delivery models, including responding to emerging needs and client priorities.
•Contribute to Systemic Change: Support Release’s wider mission by helping connect legal services with policy, research, and advocacy work.
This role is ideal for someone with strong legal aid expertise and management potential, who wants to take a meaningful step into senior leadership whilst continuing to centre client care, justice and harm reduction.
Person Specification
Essential
•Minimum 6 years + post qualified solicitor with a current practising certificate, and
•Minimum 4 years + substantial experience in legal aid casework, supervision and/or compliance, and
•Minimum 2 years + experience of supervising others and/or management experience and
•Substantial experience in public law, housing law, and/or community care law within legal aid practice, and
•Strong commitment to social justice, harm reduction, and trauma-informed practice.
Desirable
Experience working in a charity or non‑profit organisation.
Experience supporting, contributing to, or developing test case work, policy‑linked casework, or other legal work aimed at achieving wider systemic or community impact, including through indirect, collaborative, or emerging roles.
Understanding of the impact of drug policy and criminalisation on marginalised communities.
Experience in developing new services, partnerships, or funding‑linked delivery models.
We are committed to building a legal services team that reflects the communities we work alongside and embeds equity, inclusion, and accessibility at every level of our organisation. We aim to support people to grow into leadership roles with confidence, recognising that talent and potential are developed through opportunity as much as experience. If you are motivated by community impact, collaboration, and strengthening access to justice through legal aid, we encourage applicants who meet the core requirements to apply, even if their experience does not align with every element of the person specification. We particularly welcome applications from people with lived experience of marginalisation and from groups currently under‑represented in senior legal leadership.
The client requests no contact from agencies or media sales.
As the Area Service Manager, you will be an experienced operational manager who has a proven track record in managing front-line substance misuse, recovery and/or housing services.
As a member of the national Joint Leadership Team (JLT), you will oversee, shape, and develop our services across a defined geographic area as agreed with your line manager.
You will be responsible for managing multiple housing projects across Cheshire alongside the teams delivering support.
Working with the National Housing Team, you will ensure that all Emerging Futures housing stock is compliant with Local Authority and statutory landlord standards as well as appraising new and existing stock to assess and feedback on the longer-term viability and report any growth opportunities.
Working with the Head of Operations, you will create a culture to support the ethos of the organisation and provide values based, clear and passion driven operational leadership to your teams.
Emerging Futures works across the country with people affected by homelessness, drug and alcohol problems and physical and mental health needs.



The client requests no contact from agencies or media sales.
Hybrid / Birmingham, Blackburn, Bradford, Doncaster, or Redcar
Fixed-term contract for 6 months to start 16 March
Are you an experienced communications leader ready to make a national impact? We’re looking for an exceptional Interim Head of PR and Communications to guide and elevate our work over the next six months as we enter an exciting new chapter.
About us
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education, and is on a mission to improve the quality of teacher and leader development across the system.
About the role
This is a unique opportunity to shape the voice of the national institute, ensuring our research, insights, and mission are communicated with clarity, creativity, and authority.
You will bring outstanding written and verbal communication skills, with the ability to articulate complex ideas to a diverse range of audiences — from teachers and policymakers to media, government stakeholders, and the wider public.
What we’re looking for
- A senior communications professional with significant experience in strategic leadership.
- Exceptional written and verbal communication skills, with a talent for conveying complex ideas clearly and compellingly.
- Proven ability to operate at pace, manage multiple priorities, and influence senior stakeholders.
- Experience working with media, government, or national organisations (education sector experience is an advantage).
- A collaborative, confident leader who can quickly embed, build strong relationships, and guide a high-performing team.
Key benefits
Generous Annual Leave – 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
Flexible Working – we offer flexible start and end working times, with hybrid working in place for all roles.
Pension - Entry to the Local Government Pension Scheme.
Salary Sacrifice Schemes – we offer salary sacrifice schemes for bikes, cars and tech!
Lifestyle Benefits – We offer discounts on gyms, cinema, retail and much more!
Parenthood Leave – We offer above the statutory minimum for maternity, adoption and paternity leave.
Working Environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
Support - Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
Development - We fully support the development of our staff and ensure that you have high level of continuous professional development.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.
If you have any queries about this role, please contact our recruitment team.
To apply, please send a CV and cover letter.
Closing date: 5.00pm on 11 February 2026.
We reserve the right to close the advertisement early should we receive a high volume of suitable applications. We therefore encourage you to apply at your earliest convenience to avoid disappointment.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.
Head of Individual Giving
We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.
About the Role
Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.
You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.
About You
We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:
- Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
- Strong skills in supporter stewardship and donor retention
- Experience of managing budgets, teams and external suppliers
- A creative, data-driven approach to growing income
- Excellent communication skills
We improve the lives of seafarers and fishers through our network of local chaplains and seafarer centres, expert information, advocacy, and support.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an exceptional, results-driven fundraising leader to spearhead major donor engagement and deliver an inspiring programme of high-profile fundraising events. This is a unique opportunity to help shape one of the UK’s most ambitious philanthropic programmes as we enter a defining period, including our landmark £200m Global Cancer Appeal, which will transform cancer treatment at our Chelsea site.
As Head of Philanthropy & Special Events, you will lead a high-performing team, cultivate enduring relationships with major supporters, and deliver compelling events that deepen engagement and inspire transformational giving. You will work closely with senior clinical leaders, Trustees, Appeal Board members and influential volunteers to ensure philanthropy continues to accelerate the pace and impact of our work.
What you’ll be doing:
- Lead a successful major gifts fundraising programme, developing and implementing strategies to secure significant six- and seven-figure gifts
- Work closely with colleagues to deliver the Charity’s £200m Chelsea Development Appeal.
- Personally cultivate and steward a portfolio of major donors and prospects, developing tailored solicitation strategies that inspire transformational giving.
- Build strong, effective relationships with senior volunteers, high-value committees and new supporters, recruiting and motivating volunteers to help raise funds for the Charity.
- Lead the delivery of a diverse and strategically aligned high-value events portfolio, including major galas, private dinners, webinars, panel discussions, tribute events and stewardship experiences.
- Provide inspirational leadership to a team of fundraisers and event specialists, ensuring ambitious KPIs are set and achieved.
- Collaborate across the Charity and The Royal Marsden Hospital, cultivating relationships with senior clinicians and key internal stakeholders to shape compelling philanthropic opportunities.
- As part of the P&P leadership team, contribute to cross-team strategic projects and help drive forward an integrated, high-performing fundraising directorate.
About you:
We’re looking for a confident and inspirational leader with:
· Extensive experience in senior fundraising, including major gift programme development and proven success in personally securing seven-figure gifts.
· Expertise in high-value committees, appeal boards or volunteer-led fundraising groups.
· A strong track record in delivering exceptional fundraising events.
· Outstanding interpersonal and communication skills, with the ability to develop trusted relationships with VIPs, influential stakeholders and committees.
· Proven ability to lead, motivate and develop high-performing teams.
· Excellent strategic thinking, financial acumen, and organisational skills, with the ability to interpret budgets and set ambitious but achievable targets.
· A highly proactive, self-sufficient approach and the ability to work with sensitivity and diplomacy, including in emotionally complex circumstances.
· Experience using Raiser’s Edge NXT and/or fundraising for major charitable appeals is desirable.
Why join us?
The Royal Marsden Cancer Charity supports one of the world’s leading cancer centres. Our teams are united by a deep determination to improve the lives of people affected by cancer, and we are entering one of the most exciting and ambitious phases in our history.
You will join a high-performing, values-driven Philanthropy & Partnerships directorate and have the opportunity to help shape transformational projects that will change the future of cancer care.
What we offer:
· Hybrid working between home and Chelsea with occasional travel to Sutton.
· Flexible working around our core hours of 10am to 4pm
· 27 days annual leave rising with length of service
· Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
· Training, support and development opportunities
· Access to the blue light discount scheme and other discounts opportunities
· Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
· Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion Matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
If this sounds like the opportunity for you, we’d love to hear from you.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
How to apply:
Use the Charityjob ATS
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Our client is a leading Child and Adolescent Psychotherapy and Counselling training organisation and therapeutic services provider based in North London. They provide high quality, low-cost psychotherapy and counselling to children, young people, parents and families in over 35 schools and organisations in London and the South East as well as from their London-based therapeutic and training centre ‘The Bothy’. At an exciting time of change, the organisation are now looking to recruit a dynamic new Head of Services to oversee the efficient delivery and development of their therapeutic services.
As Head of Services you will be responsible for leading on the delivery, development and growth of the organisation's therapeutic services. You will oversee a small, tight-knit team (comprising of office staff, as well as a Clinical Lead and a School Liaison Coordinator), leading on administrative, marketing and budgeting for the entire service. You will update and implement policies across the organisation to meet standards in the field of therapeutic provision and mental health services. You will also liaise with external agencies, statutory and non-statutory organisations and schools, nurturing relationships, identifying new clients and securing new contracts in order to develop additional revenue streams and ensure the financial sustainability of the Centre.
To apply for this role you will be a supportive leader with significant experience of overseeing staff and service operations previously. You will have an awareness of children mental health services (CAMHS) and related settings such as education, social care, health, public sector, and will be confident working in partnership and building relationships with a variety of external agencies. You will have the ability to think strategically and creatively with a solutions-focused attitude and will have knowledge of safeguarding processes. A recognised child psychotherapy qualification with UKCP or ACP training organisation would be an advantage.
In order to apply please initially submit your CV in the first instance. Should your experience be suitable, we will then arrange a suitable time to fully brief you on the role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.
Please note this is a full-time role and will be based on-site at the organisation's offices in North Finchley.
BVSC is looking for a Grassroots Development Officer to work with small, often informal voluntary, community and social enterprise (VCSE) organisations across Bexley. This role offers hands-on support to grassroots groups delivering vital services designed and led by the communities they serve, particularly those facing health and social inequalities.
The post-holder will provide practical guidance on governance, funding, safeguarding, sustainability, and other organisational development needs. You will help groups strengthen networks, increase visibility, and overcome barriers to growth, supporting them to deliver even greater impact.
This role focuses on organisations working with young people, older residents, minority ethnic (global majority) and migrant communities, people with special educational needs and disabilities (SEND), and communities in the north of the borough where grassroots activity is most needed.
Key areas of work include:
- Identifying: Engaging with grassroots groups to understand their services, users, and development needs.
- Connecting: Building relationships and establishing a network of micro VCSEs to encourage peer support and knowledge sharing.
- Developing: Offering tailored capacity-building support, including advice on governance, funding, communications, coordination, and premises, and coordinating grant rounds.
- Promoting: Supporting recognition of grassroots groups by health partners and the wider community, boosting their visibility and impact.
We are looking for someone approachable, organised, and committed to equality and inclusion, with experience of supporting VCSE organisations and working with diverse communities.
Don’t meet every single requirement? At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate!
This is a unique opportunity to make a meaningful difference to small community organisations and the people they serve.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
This is a practical, hands-on leadership role at the heart of Richmond CVS’s work with local charities and community groups. The postholder will lead our support to voluntary, community and social enterprise (VCSE) organisations across the borough – helping them to grow stronger and more sustainable.
The main focus of the role is to strengthen the fundraising skills and income generation of local organisations, alongside providing high-quality advice on governance, planning and strategy. The role requires curiosity, creativity and strong problem-solving skills to help organisations find practical solutions to real-world challenges.
Richmond CVS already works with a range of experienced consultants and trainers and has an established suite of training resources. The postholder is not expected to be an expert in every aspect of charity management. A key part of the role is to coordinate and facilitate this support, drawing on specialist expertise where needed, while providing direct advice particularly in relation to fundraising and the fundamentals of good governance.
Working with a small, passionate team, you will deliver support, facilitate learning and manage projects that make a real difference to grassroots groups.
Key Responsibilities
Organisational Support
· Provide practical tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.
· Help groups to identify funding opportunities and develop strong, realistic funding applications
· Support organisations to become more sustainable and resilient
· Develop clear resources, toolkits and guidance
· Ensure all support is inclusive and accessible
Training & Events
· Oversee and coordinate a high-quality programme of training and learning opportunities
· Work with an established network of external trainers and consultants to deliver specialist training
· Facilitate meetings, workshops and network events where appropriate
· Develop new learning opportunities based on emerging needs
· Maintain and develop existing Richmond CVS training materials and resources
· Promote peer learning and collaboration across the sector
Project & Programme Management
· Lead and manage capacity building projects from start to finish
· Ensure projects are delivered on time, within budget and to agreed outcomes
· Monitor and evaluate impact and produce reports for funders
· Oversee external consultants and specialist support ensuring quality and consistency
· Identify opportunities for new funded projects
Leadership & Team Management
· Lead and support a small, committed team
· Coordinate workplans and priorities
· Provide supervision, support and development for staff
Partnerships & Stakeholder Engagement
· Build strong working relationships with Richmond Council, the NHS and other partners
· Represent Richmond CVS at meetings and networks
· Facilitate networking and collaboration across the VCSE sector
· Encourage digital skills and innovation across the sector
Income Generation & Operations
· Lead on income generation for capacity building work
· Contribute to funding bids and proposals
· Support budget planning and financial monitoring
· Ensure compliance with organisational policies and procedures
PERSON SPECIFICATION
Essential Criteria
Experience & Knowledge
· Significant experience of working within the VCSE sector
· Strong practical experience of fundraising and bid writing
· Experience of helping organisations improve income generation and sustainability
· Experience of managing or supervising staff or volunteers
· Experience of developing, coordinating or facilitating training and learning opportunities
· Good understanding of the principles of charity governance and good management practice
· Confidence in using digital tools to support organisations
Skills & Abilities
· Excellent communication and presentation skills
· Strong problem-solving skills and a solutions-focused approach
· Curiosity and a genuine interest in understanding organisational needs
· Ability to build positive relationships with a wide range of stakeholders
· Ability to recognise when specialist expertise is needed and work effectively with external trainers and consultants
· Strong organisational and time management skills
· Ability to manage multiple priorities and meet deadlines
· Commitment to equity, diversity and inclusion
Desirable Criteria
· Knowledge of the Richmond upon Thames VCSE sector
· Experience of working with local authorities or the NHS
· Experience of grant assessment or management
· Understanding of charity law
· Experience of hybrid working environments and flexible team management
· Relevant qualification in fundraising, charity or project management
Personal Qualities
· Curious and keen to learn
· Resourceful and solution-focused
· Approachable and supportive
· Passionate about the VCSE sector
· Flexible and willing to get involved where needed
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Muscular Dystrophy Support Centre (MDSC)
Muscular Dystrophy Support Centre (MDSC) is a regional charity supporting people affected by muscular dystrophy and related neuromuscular conditions. We deliver a growing portfolio of health, wellbeing and community-based services, underpinned by strong values, lived experience and a commitment to quality.
The Role
We are seeking an experienced Head of Delivery to provide inspirational operational leadership across our services. This is a senior leadership role responsible for ensuring high-quality, compliant and sustainable delivery, while supporting growth, innovation and continuous improvement.
Working closely with the CEO and Senior Team, the postholder will embed a strong performance culture, champion service-user involvement, and ensure services meet regulatory, contractual and organisational requirements.
Head of Delivery JD
Key Responsibilities
- Provide strategic and operational leadership for MDSC’s service delivery portfolio
- Lead and manage delivery teams, ensuring consistent, high-quality performance
- Oversee safeguarding, risk management, health & safety and regulatory compliance
- Develop and maintain quality systems, audits and performance frameworks
- Champion meaningful service-user involvement and co-production
- Lead service development, mobilisation and change management initiatives
- Build productive relationships with commissioners, funders and partners
- Oversee service budgets, financial planning and sustainability
- Support staff development, supervision and performance management
About You
You will be a confident operational leader with significant experience in health, care or disability services. You will bring strong people management skills, financial acumen and a clear understanding of quality, compliance and performance management in regulated environments.
You will be credible with commissioners and partners, comfortable leading change, and committed to ensuring services are shaped by the people who use them.
What We Offer
- A senior leadership role with real influence and responsibility
- The opportunity to shape and grow impactful services
- Supportive, values-driven organisational culture
- Pension contribution
- Annual leave entitlement plus bank holidays
- Ongoing professional development
Safeguarding
This role is subject to a probationary period and an enhanced Disclosure and Barring Service (DBS) check.
We work together to support people affected Muscular Dystrophy, creating an environment where full potential and optimal well-being can be achieved, t

About the role
Community Services at The Passage are delivered from our Resource Centre in Victoria, which provides a single, accessible entry point for people experiencing or at risk of homelessness. The Resource Centre acts as a central hub, enabling people to be assessed once and supported to access the most appropriate accommodation, services or onward referrals based on their individual needs.
People are supported by skilled client facing staff who work with them to understand their circumstances and identify the right pathway of support. Alongside assessment and casework, the Resource Centre provides immediate welfare services to help meet urgent needs and stabilise people at times of crisis.
Following assessment, Community Services deliver a range of specialist and preventative interventions, including rapid rehousing for those at imminent risk of homelessness, advice and advocacy, employment and skills support, housing-related casework delivered in partnership with the local authority, and assertive engagement for people less able to access services independently. The overall aim is to prevent homelessness wherever possible and to support people to move quickly into safe, stable accommodation.
Key responsibilities
Strategic Leadership and Service Development
- Lead delivery of The Passage’s 3-year strategy as it relates to Community Services, ensuring services are preventative, trauma-informed, and outcomes-focused.
- Develop, implement and monitor an annual Community Services business plan, reporting to the Quality & Services Committee and Board as required.
- Provide strategic leadership for No Night Out, ensuring it continues to deliver rapid, effective interventions aligned to Westminster’s homelessness strategy and wider system reform.
- The post holder will be responsible for embedding equality, diversity and inclusion across Community Services, ensuring services are accessible, inclusive and responsive to the diverse needs of people we support, and that inclusive practice is reflected in service delivery, staff development and partnership working.
- Identify, develop and lead new service opportunities, including bid development and commissioner engagement for Community Services.
- Lead planning and operational delivery for Severe Weather Emergency Protocol (SWEP) and other system-wide responses.
Safeguarding, Risk and Community Impact
- Act as Safeguarding Lead for Community Services, ensuring robust policies, training, escalation pathways and safe practice across all services.
- Maintain oversight of risk management, incident reporting, and health & safety compliance within Community Services.
- Lead locality management across services, including proactive management of anti-social behaviour (ASB) and community impact in a dense residential environment.
- Hold responsibility for security provision within Community Services, ensuring appropriate deployment, escalation and alignment with The Passage’s values and legal responsibilities.
- Work closely with local residents, businesses, the local authority and other stakeholders to manage concerns, maintain confidence, and protect The Passage’s reputation.
Operational Leadership and People Management
- Provide clear leadership and direction to Community Services managers and teams, fostering a culture of accountability, learning and continuous improvement.
- Recruit, develop and retain high-performing teams, ensuring robust supervision, appraisal and development planning.
- Ensure consistent application of people policies, including performance management, grievance, disciplinary and absence processes.
- Support managers to define clear roles and responsibilities aligned to service objectives and contractual requirements.
- Champion co-production and lived experience involvement in service design and delivery, working closely with the Lived Experience Project Manager.
Primary Services and Resource Centre Operations
- Hold strategic and operational responsibility for Primary Services, including the catering function within the Resource Centre.
- Ensure full compliance with food hygiene, health & safety, and all relevant regulatory and legal requirements.
- Work closely with Fundraising to support corporate volunteering and “Kitchen Takeover” initiatives, ensuring safe, high-quality delivery that enhances supporter engagement while protecting service users and staff.
- Balance operational integrity, safeguarding and service quality with supporter and volunteer experience.
Financial Management and Funding Stewardship
- Set and manage realistic budgets and forecasts across Community Services, working closely with Finance and Fundraising.
- Oversee multiple funding streams, including large trusts, grant-giving bodies and commissioned services, ensuring full compliance with funding conditions and reporting requirements.
- Support managers to understand and deliver against budgetary and income-related targets.
- Contribute to the development of funding proposals and service models that align with organisational strategy and funder priorities.
Monitoring, Evaluation and Impact
- Strengthen monitoring, evaluation and learning across Community Services, supporting teams to evidence impact and improve practice.
- Analyse service data (e.g. In-Form) to identify trends, risks and opportunities for improvement.
- Produce high-quality narrative and impact reporting for funders, commissioners and supporters, demonstrating both quantitative outcomes and qualitative change.
- Work with Fundraising to showcase frontline work through supporter communications, social media and events.
External Relations and Partnerships
- Develop and maintain strong strategic and operational partnerships across Westminster and the wider homelessness sector.
- Work closely with Fundraising colleagues to steward corporate partners, major donors and trusts, including hosting visits and events.
- Represent The Passage in multi-agency forums, contributing to system-wide solutions and best practice.
Organisational Leadership
- Actively contribute as a member of the Senior Management Group, supporting organisational planning, innovation and culture.
- Provide reports to, and attend, Board and Committee meetings as required.
- Deputise for the Director of Housing & Services when appropriate.
- Role-model The Passage’s values and commitment to dignity, respect and excellence.
- Work flexibly in line with organisational needs.
Desired experience
Experience
- Senior leadership experience within homelessness, housing-related support, social care, or a closely aligned sector, with responsibility for multiple frontline services and managers.
- Proven experience leading preventative or rapid-response services, such as homelessness prevention, assessment services, outreach, crisis response or equivalent, including partnership working with local authorities.
- Demonstrable experience of safeguarding leadership, including acting as a designated or senior safeguarding lead and managing complex risk, incident response and escalation.
- Experience of managing services in complex localities, including community impact, ASB, neighbour relations and working alongside security provision or comparable risk-managed environments.
- Experience of managing multiple funding streams, including trusts, grants, and/or commissioned services, with responsibility for compliance, reporting and supporting income generation.
Knowledge and Skills
- Strong strategic and operational leadership skills, with the ability to translate organisational strategy into effective, high-quality service delivery and measurable outcomes.
- Excellent people management capability, including coaching senior managers, handling performance, and fostering a culture of accountability, learning and continuous improvement.
- Sound understanding of safeguarding, health & safety, and regulatory compliance, with the confidence to provide assurance across diverse services, including food provision and volunteer-involved activity.
- Highly developed partnership and influencing skills, able to build credibility with commissioners, funders, residents, corporate partners and senior stakeholders in a high-profile environment.
- Strong financial and analytical skills, including budget management, monitoring performance data, and producing clear, compelling reports that demonstrate impact to funders, boards and supporters.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Director (Head of Finance & Central Services)
Do you want your financial leadership to make a real difference in your community?
At WE Care Home Improvements (WECHI), we help older and vulnerable people live safely and independently in their own homes. Every decision you make as our Finance Director directly supports this mission, ensuring our organisation is financially resilient, well-governed, and ready to grow.
Reporting to the CEO, you will be the senior leader for finance, governance, and central services, including HR, IT, GDPR, and facilities. You’ll provide strategic financial oversight, shape organisational planning, strengthen risk management, and support the leadership team in delivering our ambitious vision.
This is a role for a strategic, values-driven professional who combines commercial and financial expertise with compassion, collaboration, and a commitment to social impact.
What you’ll do
- Lead financial strategy, budgets, forecasts, and reporting to drive organisational sustainability.
- Ensure robust governance, compliance, and risk management.
- Oversee central services to support operational excellence across the organisation.
- Provide insight and advice to the CEO and Board for effective strategic decision-making.
- Support organisational growth and development, including new business opportunities.
Who we’re looking for
- ACA, ACCA, CIMA, or ICAS qualified with senior leadership experience.
- Proven experience leading diverse teams and translating strategy into practical plans.
- Strong financial literacy, business acumen, and experience in service-focused organisations.
- A values-led leader who inspires, empowers, and role-models progressive ways of working.
Why join us
- Make a tangible difference in the lives of older and vulnerable people
- Collaborative, supportive, and flexible work environment
- Competitive salary (£60,000), generous benefits, and development opportunities
WECHI offers a rare opportunity to bring your financial expertise to a mission-driven organisation with heart, ensuring older and vulnerable people can continue living independently, safely, and with dignity.
Additional information
- The full job description is attached below for your reference.
- To apply, please submit your CV and a supportive statement (not more than two pages) telling us why you are the right person for this role.
- Application deadline: 20/02/2026 at 5pm
- Please note: we reserve the right to close this advert early if we find the right candidates, so early applications are encouraged.
- Please note that We Care Home Improvements is unable to offer sponsorship or take over the sponsorship of employment visas at this time. All applicants must have the permanent right to work in the UK without restriction.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working in partnership with Barts Charity to recruit an exceptional Head of Impact and Information.
Barts Charity is the dedicated charity for Barts Health NHS Trust, supporting five hospitals across East London and funding world-leading medical research in partnership with Queen Mary University of London. Together with their partners and supporters, they invest in projects that improve health outcomes locally and beyond.
Salary: £68,000 - £76,000 · Full time · London (hybrid)
This is a new senior strategic role, created at a pivotal moment as Barts Charity develops its new five-year strategy (launching March 2027). You will lead the Charity’s approach to monitoring, evaluation, impact and information, ensuring it can clearly evidence, learn from and communicate the difference its funding makes.
About the role
You will establish Impact and Information as a core strategic capability, leading the development and delivery of a robust monitoring, evaluation and impact framework across Barts Charity’s research and grants portfolio.
Working closely with Funding & Impact, Fundraising and Communications teams, and external partners including Barts Health NHS Trust and Queen Mary University of London, you will ensure the Charity can clearly demonstrate and communicate the impact of its funding.
You will also lead and develop the Impact and Information team and drive improvements in data systems, insight and reporting.
About you
You will bring senior-level experience of impact, evaluation or information leadership in a science, research, healthcare or grant-making context. You will be confident working with complex data and translating evidence into clear, compelling narratives for different audiences.
You will have:
- Proven experience designing and delivering monitoring, evaluation and impact frameworks
- Strong understanding of healthcare, research or medical innovation
- Experience supporting communications and fundraising with credible impact evidence
- Excellent stakeholder management skills
- Strong leadership and team development experience
This is a rare opportunity to shape a new strategic function at a major healthcare charity, influence how impact is understood and communicated, and play a key role in the Charity’s future strategy.
For more information, please send your CV to
Deadline: Monday 2nd March at 9am
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Head of Member Services
Location: Holborn, London (Hybrid)
Hours: Full-Time
Contract: Permanent
Salary: From £62,000 per annum (NALC Band B)
Head of Member Services
The National Association of Local Councils (NALC) is a leading voice for local government in England, representing around 10,000 parish and town councils. As Head of Member Services, you'll play a pivotal role in supporting these councils and empowering local communities.
Working closely with our network of county associations, this role offers a unique opportunity to make a real difference in local governance. You'll lead a team providing advice, guidance, and services to NALC's diverse membership, helping them tackle challenges and seize opportunities. With your expertise, local councils will be better equipped to serve their communities, drive positive change, and shape the future of local government.
NALC offers a dynamic and supportive environment, with opportunities for professional growth and development. As Head of Member Services, you'll join a talented team committed to making a difference in local governance.
About Us
Since 1947, the National Association of Local Councils (NALC) has been England's only recognised national membership organisation for community, neighbourhood, parish and town councils. We work with county associations to support, promote, improve and create sustainable councils.
10,000 parish and town councils in England represent 35 million people with 16 million electors, raising £700 million in precept and investing over £2 billion in communities. Some of the largest councils have a precept of over £1 million a year. Around 100,000 councillors spend over 14 million hours a year serving those councils to help change their community. Over 300 new councils have been created in rural and urban areas in the last decade.
We believe these vibrant and dynamic parish and town councils are at the centre of community effort, delivering services and giving their communities a democratic voice.
Who we’re looking for
You’ll bring:
- Degree-level education or equivalent professional experience.
- Evidence of continuous professional development
- Proven track record in developing and delivering membership services
- Demonstrated ability to lead terms and manage staff performance.
- Excellent communication and relationship building skills.
If you're a motivated and experienced professional looking for a new challenge, this role could be the perfect fit. You'll have the chance to shape the future of local government, support thriving communities, and leave a lasting impact
Further information about NALC ,our Manifesto for Empowering Communities, and our services is available on our website.
What’s on offer:
- NALC Band B from £62,000 per annum
- Hybrid working, with office located at The Bloomsbury Building, 10 Bloomsbury Way, Holborn, London, WC1A 2SL
- Employer pension scheme.
- 30 days annual leave, plus bank holidays and Christmas closure
- Enhanced maternity and paternity packages
Apply now to lead NALC's Member Services team and make a real difference in local governance.
Closing Date: 9:00am, Wednesday 25th February 2026
Interview Date: 10th March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our online portal application portal to complete your application for this position.
NALC is committed to diversity and equal opportunities and welcomes applications from all sections of the community. As part of our application process, we will ask whether you require any reasonable adjustments. Providing this information will help us ensure the recruitment process is accessible, fair, and inclusive for all candidates.
No agencies.


