Head of digital marketing jobs

Are you a relationship-focused sales professional who enjoys building long-term partnerships and identifying opportunities for growth?
 
 
TPP Recruitment is supporting an established education organisation to recruit a Business Development Manager. This is an exciting opportunity to join a growing EdTech team, working with schools across the UK and internationally to promote innovative digital learning solutions that support literacy, numeracy, wellbeing and phonics.
 
This role offers the opportunity to manage an existing customer portfolio whilst developing new business opportunities, making a meaningful contribution to educational outcomes and organisational growth.
 
 
Salary: £36,849 per annum
Employment type: Permanent
Working arrangements: Hybrid – 3 days based at the Head Office in Lancaster and two days working from home, including Fridays. (flexible working options will be considered)
Working pattern: Full-time, 35 hours per week
Other benefits:

• Generous bonus structure
• Opportunity to work with innovative educational products making a positive impact in schools
• Extensive opportunities for career progression and professional development
• Join a supportive and collaborative commercial team
• Work for an organisation with a strong reputation across the education and skills sector

 
 
About the Organisation
 
Our client is a well-established organisation operating within the education and learning sector. Their digital learning products help schools improve outcomes across literacy, numeracy, wellbeing and phonics, supporting thousands of schools both nationally and internationally.
 
With ambitious growth plans and a strong reputation for quality, they are seeking a Business Development Manager to play a key role in expanding their reach and strengthening relationships with existing customers.

About the Role
 
As Business Development Manager, you will take ownership of a regional portfolio of school customers, combining account management with proactive business development activity.
 
Working closely with colleagues across sales, customer experience and marketing, you will identify opportunities to increase product adoption, build lasting customer relationships and drive revenue growth.
 
The role involves managing an established customer base of schools whilst developing new partnerships and opportunities. Although predominantly office and home-based, there will be occasional travel to customer meetings, trust events and education conferences throughout the year.

Key Responsibilities
 

• Manage and grow relationships with existing school customers
• Identify and develop new business opportunities within assigned territories
• Deliver demonstrations and presentations to school stakeholders and decision-makers
• Develop and implement regional sales strategies
• Build and maintain a strong sales pipeline using CRM systems
• Drive upselling and cross-selling opportunities across the product portfolio
• Gather market intelligence and customer feedback to support future product development
• Work collaboratively with marketing colleagues to increase brand awareness
• Attend conferences, exhibitions and networking events
• Contribute to sales forecasting and performance reporting

 
 
Skills / Experience Required
 

• Experience working within the education sector
• Experience in business development, account management or relationship management roles
• A strong customer-focused approach with excellent stakeholder engagement skills
• Experience building and maintaining long-term client relationships
• The ability to identify opportunities and convert them into revenue growth
• Excellent communication, presentation and influencing skills
• Strong organisational and pipeline management skills
• Confidence working independently whilst contributing to wider team objectives

 
Previous EdTech experience is not required. The organisation is keen to attract candidates with strong relationship-building and commercial skills who are passionate about supporting educational organisations.
 
 
To Apply
 

• Please submit your cover letter and CV outlining your relevant education sector and business development experience.

 
 
Interview Process
 

• 2 stage process
• Online

 
 
Deadline
 

• Applications are being reviewed on a rolling basis until the position is filled.
  • Early application is recommended.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Individual Giving Campaigns Manager will lead and manage the multi-channel campaign portfolio 
within the Individual Giving function at Birmingham Women’s and Children's Hospital Charity. The Charity 
has been growing its supporter base over recent years and has an ambition to create a step change in our 
approach and significantly grow our Individual Giving donors and supporters.

This role is perfect for someone with excellent Individual Giving campaign creation & communication skills, a 
deep understanding of print and digital marketing, and robust analytical skills, able to make clear 
recommendations for campaign improvements to drive our future strategy
They will ensure that all income targets are achieved in line with the wider Fundraising Strategy and work 
closely with other Individual Giving colleagues covering ‘Acquisition & Retention’ and ‘In Memory & Legacies’ 
to deliver successful campaigns. The post holder will also support and deputise for the Head of Individual 
Giving where appropriate, to empower the Individual Giving and Legacies team to deliver over £3.5million+
per annum.

Key responsibilities include:
1. To utilise a range of existing and new channels to deliver new and existing campaigns to drive donor
acquisition, retention and upgrade, thereby maximising and growing annual income from individual 
giving campaigns covering Lotteries, Direct Marketing, Regular Giving and Legacies.

2. To design, deliver and analyse our annual multi-channel Direct Marketing portfolio covering Direct 
Mails, Eshots, Cold Mails, Social Media and digital acquisition to grow income, supporter 
engagement and data. The post holder will lead on the development of compelling campaign 
messaging, creative concepts and briefing design to ensure high-quality, engaging supporter 
communications.

3. To undertake complex analysis and evaluation of all Individual Giving campaigns, developing plans 
to continuously improve performance, response rates and ROI. To ensure effective use of campaign 
data to improve targeting, segmentation and overall campaign performance

4. To design and implement campaigns with robust and engaging supporter journeys, that build 
meaningful relationships and increase lifetime value & thereby long term sustainable income

5. To work with internal stakeholders to create inspiring Charity impact stories and campaigns that
drive public support of the 'general charity fund’ & enable long term, unrestricted income growth

6. To support the Head of Individual Giving to develop and implement the Individual Giving & Legacies 5 Year Campaign Strategy providing long term sustainable income and supporter growth, as well as 
line-manage and develop staff responsible for delivering Individual Giving & Legacies campaigns,
fostering a high-performing and collaborative team culture

7. To provide guidance, training and support to the Public Fundraising Team and wider Charity Team 
for all relevant Individual Giving and Legacy campaigns/products 

8. To build and manage key stakeholder relationships with existing third party suppliers, Data & AI 
agencies, external Raffle and Prize Draw platforms, Design Agencies, and Mailing/Fulfilment 
Houses, to maximise campaign effectiveness

9. To lead and maximise opportunities to drive new data acquisition and lead generation across all 
channels, including reviewing and optimising existing lead generation activity and developing new, 
innovative lead generation campaigns

10. To maintain an up-to-date knowledge of relevant legislation, including data protection, Gambling 
regulations, and Tax/Gift Aid, ensuring Birmingham Women’s and Children's Hospital Charity is 
compliant with all legislation and best practice

What we offer: 

• Flexible and hybrid working to support work-life balance
• Generous annual leave entitlement with additional leave for long service  
• Enhanced sick pay 
• Enhanced Maternity Pay 
• Employee Assistance Program and Lifestyle Savings
• Free flu jabs 
• Cycle to work scheme 
• Charity events throughout the year 
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 
• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

PLEASE NOTE: Within our organisation, this role is titled Individual Giving Campaigns Lead. This reflects our internal structure and does not change the scope or responsibilities described in this advert.

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

Role Purpose

As part of the Clinical Services leadership team, the Adult Team Manager provides operational oversight, line management, and clinical leadership to a multidisciplinary team delivering bereavement support to adults after the death of a child. The post holder ensures the delivery of safe, high-quality, and evidence-informed therapeutic support that is in line with organisational standards and clinical governance frameworks. They maintain a small caseload to ensure continued practice relevance and lead by example through high quality therapeutic work. The role balances hands-on leadership with operational management, contributing to service development, outcome measurement and quality improvement under the direction of the Head of Clinical Services.

Main Responsibilities

Operational and Team Management

· Oversee the daily operations of the adult bereavement service, ensuring effective coordination, delivery, and monitoring of therapeutic interventions

· Provide regular line management to counsellors and practitioners, supporting professional growth, wellbeing, and accountability

· Contribute to the safe and effective clinical triage of all referrals, informed by individualised needs, evidence-based practice and ensuring decisions align with clinical governance, safeguarding and risk, and recognised best practice standards

· Support in the allocation and management of team caseloads, ensuring referrals are prioritised and distributed appropriately to meet clinical need

· Monitor team performance, service activity, and adherence to quality standards and policies

· Support recruitment, induction, and development of new team members, modelling the organisation’s values and culture

· Foster a supportive, cohesive team culture driven by compassion, accountability and inclusion

· Work collaboratively with the Head of Clinical Services to identify service gaps, pressures, risks, and staffing needs, proposing solutions and adjustments as required

Clinical Leadership

· Provide clinical leadership and guidance to ensure the delivery of high-quality, evidence-informed interventions

· Maintain a personal caseload of complex cases, modelling best practice and demonstrating clinical credibility

· Lead group peer supervision sessions and promote an environment of continual learning and professional growth

· Support risk assessment, management, and escalation processes, ensuring that safeguarding and ethical practice are consistently applied

· Offer consultation and advice to bereavement specialists, counsellors, volunteers on complex bereavement and trauma presentations

· Ensure staff receive appropriate clinical supervision in accordance with organisational guidelines

Service Delivery and Quality

· Oversee consistent delivery of individual, couple, group, and workshop bereavement support in line with agreed frameworks

· Ensure effective use of outcome measures and client feedback to assess impact, promote clinical reflection, and inform continuous improvement

· Contribute to the monitoring and auditing of service quality

· Contribute to the development and implementation of new models of care, services, resources, and practice improvement initiatives

· Support compliance with relevant legislation, safeguarding standards, and regulatory frameworks

 

Communication and Relationships

· Communicate effectively and sensitively within the organisation and with external professionals, including health and mental health services such as CMHTs and GPs

· Convey complex and emotionally sensitive information with clarity, empathy, and professionalism

· Manage interactions with individuals or groups who may be distressed or emotionally impacted by information shared

· Develop and maintain strong, positive working relationships with colleagues and peers to promote effective teamwork and collaboration

· Model organisational values and behaviours, demonstrating respect, compassion, and integrity in all communication and relationships

Knowledge, Training and Experience

· Undertake therapeutic assessments and interventions with adults in line with evidence-based and best practice approaches

· Complete comprehensive assessments, including risk assessments, and determine appropriate levels of intervention and response

· Ensure all practice meets professional standards and complies with relevant codes of conduct and national guidance

· Maintain up-to-date knowledge of current research, evidence-based practice, and developments in bereavement and trauma-informed care

· Engage in continuous professional development and maintain an active professional portfolio in line with professional body requirements

· Demonstrate knowledge and compliance with organisational policies, procedures, and safeguarding legislation, including Safeguarding Children and Adults and the Mental Capacity Act

· Provide guidance, supervision, and support to volunteers individually or in groups as required

Analytical and Judgement Skills

· Apply sound professional judgment and analytical skills to assess needs, plan interventions, and evaluate outcomes in accordance with best-practice frameworks

· Participate actively in team meetings to plan, review, and evaluate care strategies and approaches

· Ensure the accurate and timely recording of data and information to support monitoring, evaluation, and service development

· Contribute to the collection, analysis and reporting of outcome measures to support quality assurance, demonstrate

Person Specification

Education/Professional Qualification

Essential

· MA/MSc or Postgraduate Degree (minimum Level 6 or equivalent) in Counselling, Psychotherapy, Arts Therapy

· Registration with a professional body (ie. NCPS, HCPC, UKCP, BACP, BAAT, etc)

· Evidence of continuing professional development

· Training in safeguarding children and adults at risk (Level 3 minimum)

Desirable

· Additional training in clinical leadership

· Certificate/diploma in supervision

· Dual qualification (social work and counselling/psychotherapy)

· BACP accreditation or eligible for BACP accreditation

Skills and Experience

Essential

· Strong clinical leadership skills with the ability to support, motivate and develop others

· A strong understanding and knowledge of relevant psychological theories, therapeutic interventions, and models of grief work for adults, especially those bereaved of a child

· Able to make clear psychosocial assessments and managing complex emotional and mental health needs, risk, and safeguarding

· Evidence of working in a psychological framework with adults who have experienced common mental health problems (ie. anxiety and depression)

· Very strong assessment, formulation and planning skills within a therapeutic context

· Experience of triaging cases based on evidence and clinical need with the ability to make sound clinical judgements and risk assessments

· Significant experience of working therapeutically with adults who experience trauma and significant emotional distress

· Experience of using outcome measures, feedback tools and data to evaluate effectiveness and impact of interventions

· Ability to oversee operational delivery, managing clinical and management responsibilities

· Experience of safeguarding decision-making and managing complex cases involving risk

Desirable

· Experience in line management and clinical supervision within a therapeutic or mental health environment

 

Knowledge and Understanding

· In-depth understanding of the psychological impact of bereavement, trauma, and loss following the death of a child

· In-depth knowledge and understanding of relevant psychological theories, therapeutic interventions, and models of grief work

· Knowledge of therapeutic models and interventions relevant to adult trauma and grief

· Strong understanding of risk assessment and management, safeguarding legislation and frameworks and ethics in practice

· In-depth knowledge of evidence-based models of counselling and therapeutic interventions including creative and systemic approaches

· Proven ability to design, deliver and adapt psychological assessments and therapeutic interventions effectively through digital platforms, maintaining therapeutic alliance, safety, and impact when working remotely with adults

· Strong understanding of equality, diversity and inclusion relevant to bereavement and mental health

· Knowledge of service outcomes, quality standards, and measurement systems

Recruitment Timetable

Application deadline: 9th July 2026 at midnight

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Interviews

First Stage Screening Interviews

You may be asked to attend a 10-minute Screening Interview on MS Teams with the Hiring Managers for the vacancy, to assess your suitability for the role. During the interview, you will be asked two skills-based questions.

Second Stage Interviews

If you are progressed to a second stage interview, you will be invited to attend a 1-hour formal interview on MS Teams with the Hiring Managers for the role. It is our policy to share the role-specific interview questions with applicants ahead of the interview, to aid their preparation. You may also be asked to complete an interview task, which will also be shared with you in advance.

For further information please see the Recruitment Pack for this role.

About the Role

We are looking for a creative, organised and strategic Social Media and Communications person to lead and deliver engaging communications across digital and traditional channels. The successful candidate will be responsible for developing compelling content, managing social media platforms, increasing audience engagement, and ensuring consistent m essaging across all communications.

This role is ideal for someone who is passionate about storytelling, understands how to grow online communities, and can confidently manage communications campaigns that support organisational objectives

We are looking for a warm and proactive members of staff to help us deepen and expand relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.

As part of a small team, you’ll enjoy a varied role that blends hands strategic thinking. You’ll lead on our communications , grow on delivery with followers , and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.

This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s member experience.

Key responsibilities

Social Media Management

• Develop and implement a social media strategy aligned with organisational goals.

• Manage day to day activity across all social media channels including Facebook, Instagram, LinkedIn, TikTok and YouTube

• Create engaging, accessible and audience , but not limited focused content including graphics, videos, reels, stories and written posts.

• Schedule and publish content using social media management tools.

• Monitor engagement, respond to comments and messages, and build positive online communities.

• Track trends, emerging platforms and digital opportunities.

• Monitor analytics and prepare monthly performance reports with recommendations.

Communications

• Develop and deliver internal and external communications campaigns by writing and editing high quality content.

• Ensure all communications reflect the organisation’s tone of voice and brand identity.

• Support awareness campaigns, fundraising initiatives, events and service promotion.

• Manage media enquiries and assist with public relations opportunities.

• Coordinate communication plans for campaigns, launches and events.

Website and Digital Content

• Maintain , map and update website content on our CMS to ensure information is accurate and engaging.

• Support SEO and AI  and digital marketing activity to improve reach and visibility.

• Work with designers, external suppliers or internal teams to create multimedia content.

• Keeping the database s clean and up to date including Mailchimp and CMS

Brand and Audience Engagement

• Maintain brand consistency across all communications.

• Build relationships with stakeholders, supporters, partners and influencers.

• Identify opportunities to grow audiences and increase engagement.

• Promote inclusive and accessible communication practices.

Monitoring and Evaluation

• Analyse campaign and social media performance using analytics tools.

• Produce reports demonstrating impact, engagement and growth.

• Use insights and data to improve future communications activity.

Collaboration and Representation

• Represent the charity at occasional events, meetings or online sessions.

• Contribute to a positive, collaborative culture within a small team.

• Undertake any other reasonable request from the requirements of the role. Head of Services to fulfil the requirements of the role.

Person Specification

Experience and Knowledge

▪ Proven experience managing social media platforms for an organisation or brand.

• Strong copywriting, editing and storytelling skills.

• Experience creating digital content including graphics and short form video.

• Excellent understanding of social media trends, analytics and best practice.

• Experience using scheduling and analytics platforms.

• Strong organisational skills with the ability to manage multiple projects.

• Excellent communication and interpersonal skills.

• Ability to work independently and collaboratively.

• Good understanding of brand management and audience engagement.

• Experience working within the charity, healthcare or non profit sector.

• Knowledge of accessibility standards and inclusive communications.

• Experience with Canva, Adobe Creative Suite or video editing tools.

• Experience managing paid social campaigns.

• Understanding of AI, SEO and email marketing platforms.

• Experience of using wordpress or other CMS

Skills and Attributes

▪ Strong organisational and strategic skills, with attention to detail.

• Excellent written and verbal communication skills, with the ability to motivate and inspire through content.

• Creative and proactive.

• Empathetic and audience focused

• Highly organised and detail oriented.

• Adaptable and solutions--focused.

• Passionate about meaningful communications and community engagement.

• Ability to manage multiple tasks in a small, fast paced team.

• Ability to work independently and take ownership of projects.

• Comfortable working remotely with occasional travel to London.

• Flexibility in working hours – some evenings and weekends may be required.

• A commitment to the policies and aims of EDS UK.

Please note that the successful candidate will be required to undergo a fully enhanced DBS check, prior to commencing employment with EDS UK.

Application process

Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .

We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences. 

We reserve the right to close this vacancy early if we receive sufficient applications.

Shaftesbury is a national disability charity that supports more than 4,000 children, young people and adults with a disability every year to live a life that truly adds up for them. That is at the heart of everything they do.

Their vision ‘all together better for disability’, is about working alongside the people they support so they can participate, contribute and be valued for who they are.

Their work is spearheaded by 1,500+ dedicated staff and volunteers who deliver a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland, around the clock. 

To achieve their vision, they are looking for an Individual Giving Manager with a focus on acquisition to work alongside the Head of Individual Giving across regular gifts, appeals, lottery, raffle and other new products.

The Individual Giving Manager drives the recruitment of new supporters and supports the stewardship of warm audience, generating sustainable income for Shaftesbury. The proportion of acquisition focus v retention focus is likely around 70/30. 

This role focuses on maximising long-term value through innovative and impactful multichannel campaigns including reactivating lapsed supporters, optimising supporter conversion and delivering engaging onboarding experiences. The Individual Giving Manager will work on growing regular giving, cash and gaming pipelines and manage exciting projects which could include digital, DRTV, face-to- face, telemarketing, direct mail and radio. The role will provide assistance to the Head of Individual Giving with all retention activity, including cash appeals and newsletters. 

Shaftesbury is happy to consider fundraisers or officer level candidates looking to step up into their first manager level role. At present this role doesn’t line manage, so management experience is not necessary. The successful candidate will be able to demonstrate an enthusiasm for fundraising, supporter journeys and creative thinking and may have experience within a UK based charity in either IG and legacies, community fundraising, corporate or philanthropy.

This role is hybrid, with 4 days per month on average at either the Gateshead office or London office. The one role is being advertised twice to ensure candidates from both geographic locations see the role within their search remit and feel able to apply. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment using the information in the Candidate Pack to organise an informal screening call. Please note, we cannot progress candidates through to longlist without speaking with them, so please ensure you leave enough time to organise a screening call before the role closes. 

If you need assistance with downloading the pack, please send an email to THINK and our team will support you.

Closing date for applications: Midnight Sunday 12th July 

Stage 1 interviews are likely to be held on Tuesday 21st July and Stage 2 on Tuesday 28th or Friday 31st July.

Shaftesbury is a national disability charity that supports more than 4,000 children, young people and adults with a disability every year to live a life that truly adds up for them. That is at the heart of everything they do.

Their vision ‘all together better for disability’, is about working alongside the people they support so they can participate, contribute and be valued for who they are.

Their work is spearheaded by 1,500+ dedicated staff and volunteers who deliver a wide range of disability care, special education and rehabilitation services across England, Wales and Northern Ireland, around the clock. 

To achieve their vision, they are looking for an Individual Giving Manager with a focus on acquisition to work alongside the Head of Individual Giving across regular gifts, appeals, lottery, raffle and other new products.

The Individual Giving Manager drives the recruitment of new supporters and supports the stewardship of warm audience, generating sustainable income for Shaftesbury. The proportion of acquisition focus v retention focus is likely around 70/30. 

This role focuses on maximising long-term value through innovative and impactful multichannel campaigns including reactivating lapsed supporters, optimising supporter conversion and delivering engaging onboarding experiences. The Individual Giving Manager will work on growing regular giving, cash and gaming pipelines and manage exciting projects which could include digital, DRTV, face-to- face, telemarketing, direct mail and radio. The role will provide assistance to the Head of Individual Giving with all retention activity, including cash appeals and newsletters. 

Shaftesbury is happy to consider fundraisers or officer level candidates looking to step up into their first manager level role. At present this role doesn’t line manage, so management experience is not necessary. The successful candidate will be able to demonstrate an enthusiasm for fundraising, supporter journeys and creative thinking and may have experience within a UK based charity in either IG and legacies, community fundraising, corporate or philanthropy.

This role is hybrid, with 4 days per month on average at either the Gateshead office or London office. The one role is being advertised twice to ensure candidates from both geographic locations see the role within their search remit and feel able to apply. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment using the information in the Candidate Pack to organise an informal screening call. Please note, we cannot progress candidates through to longlist without speaking with them, so please ensure you leave enough time to organise a screening call before the role closes. 

If you need assistance with downloading the pack, please send an email to THINK and our team will support you.

Closing date for applications: Midnight Sunday 12th July 

Stage 1 interviews are likely to be held on Tuesday 21st July and Stage 2 on Tuesday 28th or Friday 31st July.

The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes. 

This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.

You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.

Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)

Salary: £25,600 pro-rata (£32,000 FTE)

Key Responsibilities:

Financial

• Deliver or exceed agreed income targets across community and challenge event  fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.

Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.

Management

• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.

Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.

• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.

Reporting

• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.

How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description. 

Closing date: Monday 13th July 2026 at 5pm

Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.

Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.

If appointed, an enhanced DBS check will be required.

Individual Giving Manager (Acquisition)

The Gurkha Welfare Trust |Salisbury | £40,000-£43,000

If you're a driven individual giving professional looking for a role with real strategic weight, and a cause that will genuinely move you, this is could be the perfect next role for you.

The Gurkha Welfare Trust has supported Gurkha veterans and their families in Nepal for nearly 60 years. Gurkhas have served in the British Army for more than 200 years as soldiers of extraordinary courage and loyalty. When their service ends, we make sure they are not forgotten. We deliver financial aid, medical support, clean water, education and housing through 21 Area Welfare Centres in Nepal and India.

Our UK fundraising team is based in Salisbury, and this is a key role within it.

The opportunity

You will lead the Trust's acquisition programme; growing our donor base across direct mail, digital, telephone and mid-value channels. This is not a delivery-only role. You will shape strategy, manage agency relationships, own the new donor welcome journey, and work closely with the Individual Giving Manager (Stewardship) to ensure every new supporter is set up for a long-term relationship with us.

There is also something this role offers that very few can: the chance to visit Nepal and see, first-hand, the difference your fundraising makes.

What you will be doing

• Developing and implementing acquisition strategy
• Delivering integrated multi-channel campaigns
• Managing the conversion of one-off donors to regular givers
• Developing and owning the new donor welcome journey
• Monitoring campaign performance, collaborating with creative agencies, and continually testing and refining to optimise results
• Managing income and expenditure budgets with support from the Head of Fundraising
• Working with the Legacy Administration team on legacy marketing for new and existing donors
• Ensuring all campaigns comply with GDPR, Gift Aid and data protection requirements

What we're looking for

• A proven track record in individual giving or direct marketing; hitting targets, managing budgets, delivering campaigns
• Experience across omnichannel acquisition: mail, digital, telephone
• Strong analytical instincts; you use data to make decisions, not just report on them
• Good creative judgement and confidence working with external agencies
• Solid knowledge of GDPR and Gift Aid in a fundraising context
• A collaborative, can-do approach and genuine commitment to the cause

What's on offer

• £40,000 - £43,000 depending on experience
• Up to 10% employer pension contribution
• Enhanced maternity and paternity pay
• Trips to Nepal to see the Trust's work first-hand
• Hybrid working from our Salisbury office
• 25 days annual leave plus Bank Holidays, EAP, free parking

Location: Salisbury, Wiltshire (hybrid)

Salary: £40,000 - £43,000 depending on experience

Contract: Permanent

Deadline: Midday, Monday 13 July 2026

Ready to apply?

Formal application is via CV and supporting statement (max 1 page) outlining why you are interested in this role and how you fit the person specification.

In the first instance, please send your CV to Philippa at Charity People - - if your CV matches what we're looking for we'll be in touch with the full candidate pack and lots more details.

Closing: midday on Monday 13 July 2026.

We sometimes close roles ahead of the deadline when we find the right person. Don't sit on it, apply early.

A note on AI: we embrace new ways of working, but your application should be authentically yours. Feel free to use AI to organise your thinking if it helps, but we want to hear your voice, your experience, and what genuinely draws you to this role.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

The Talent Set are proud to be partnering with Addenbrooke’s Charitable Trust (ACT) in their search for their Individual Giving Lead- Acquisition. This role will be pivotal in driving ACT’s supporter acquisition programme.

ACT exists to make their outstanding hospitals even better. They raise vital funds to support Addenbrooke’s and the Rosie hospitals — connecting generous people with projects that go beyond the boundaries of NHS funding and help deliver the very best in patient care, clinical outcomes and research.

ACT is entering a defining chapter: alongside supporting their existing hospitals, they are helping to bring to life two once-in-a-generation pioneering new hospitals: the Cambridge Cancer Research Hospital and the Cambridge Children’s Hospital. Together, these hospitals will transform healthcare locally, nationally and globally, placing Cambridge at the heart of medical innovation.

The role:
As the Individual Giving Lead (Acquisition), you will lead , with the support of the Head of Individual Giving, development and delivery of multi-channel campaign, spanning digital, face-to-face, and direct mail, ensuring they attract high-quality new supporters efficiently and at scale.
Bringing a data-driven mindset, you will analyse performance, identify insights, and make evidence-based recommendations to optimise campaigns. You will also collaborate closely with colleagues to shape an exceptional, personalised welcome journey that builds long-term loyalty from the very first touchpoint.

Key Responsibilities:

• Act as the ‘subject matter expert’ for supporter acquisition, contributing to the wider Individual Giving Strategy and devising an annual acquisition plan.
• Plan, test, and deliver multi-channel acquisition campaigns to drive donor and income growth. Deliver past patient mailings to engage hospital patients as supporters.
• Design and execute a best-in-class, personalised welcome experience for new supporters to maximise lifetime value and long-term loyalty.
• Monitor performance against KPIs, tracking cost per acquisition (CPA) and lifetime value (LTV) to ensure effective use of budget.
• Stay ahead of external industry trends while ensuring all activities are compliant with the Code of Fundraising Practice and relevant legal policies.

Experience needed:

• Experience of acquisition within an individual giving or a digital marketing team.
• Proven track record of recruiting new supporters (or customers) through a variety of marketing channels.
• Experience monitoring, evaluating, and reporting on relevant KPIs.
• Strong numeracy skills for budget management and monitoring project spend.
• Excellent written and verbal communication skills, with sharp attention to detail.
• Strong organisational skills with the ability to manage competing priorities.
• Empathy, passion, and enthusiasm for the life-changing work of ACT.

Desirable:

• Experience utilising Donorfy or a similar CRM system.

Why Join ACT?
Salary £35,000
2 days a week in the office
They look after their team with a fantastic range of benefits, including:

• 25 days of annual leave + Bank Holidays plus your Birthday off!
• Pension Scheme & Group Life Assurance (4x salary)
• Health Cash Plan & Employee Assistance Programmes
• Enhanced Maternity and Paternity Pay
• On-site Leisure Centre access & Cycle to Work Scheme
• Staff Discount Schemes & annual eye tests

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Planning & Integration Manager - 12-month FTC

It starts with community – and so does everything we do at The National Lottery Community Fund (the Fund). As the UK's largest community funder, we will distribute over £4 billion by 2030 to projects that strengthen society and improve lives. Our UK-wide Communications & Engagement Team is at the heart of telling that story, and we're looking for an exceptional Planning and Integration Manager to join us on a 12-month maternity cover basis.

This is a genuinely exciting opportunity to play a pivotal role in one of the most ambitious periods in the Fund's history. As we enter phase two of our It Starts With Community strategy, our communications are more important than ever – positioning the Fund as a credible, influential voice on community resilience, cohesion and change. You'll be the operational linchpin that turns our strategic ambitions into coordinated, measurable reality.

Role Expectations

Working closely with the Head of Communications Strategy and the wider communications leadership team, you'll bring together integrated plans for our media, marketing, digital and external affairs functions, ensuring clear milestones, measurable outcomes, and efficient use of resources. If you're energised by complexity, thrive on bringing order and clarity to busy teams, and care about the power of communications to make a difference, this role is for you.

Key responsibilities include:

• Managing design and delivery of planning and project management tools and systems across the Communications & Engagement function.
• Acting as the central point of contact/traffic manager between Communications teams and the rest of the Fund, managing incoming requests and allocating resources effectively.
• Developing project dashboards and reporting tools that track delivery progress and highlight risks or dependencies to drive project decisions and provide business insights.
• Establishing, monitoring and evaluating integrated objectives and metrics across media, marketing, digital and external affairs, ensuring our campaigns are based on evidence and focused on outcomes.
• Managing a team of two Communications Assistants.​

Skills & Requirements

You'll bring a strong track record in planning and delivering integrated communications activities in a complex organisation, with proven experience in operational planning, resource management and building effective planning frameworks across multiple teams. You'll be confident using data and analytics to drive operational improvements, and skilled at working across and between teams in a matrix environment.

Experience in people management is essential, as is the ability to build relationships and influence at all levels. A background in communications or marketing agency planning would be an advantage, as would familiarity with the voluntary, community and social enterprise sector.

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown. The role requires semi-frequent travel to other offices.

Interview details:

• Date: July 22nd and 23rd
• Format: Online
• Location: UK-wide

We will be hosting a briefing session on Thursday 18th June, 11am. To register for the session or for any questions about the recruitment process, please email the recruitment team.

For an informal discussion about the role, please contact the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

• Strong track record in planning and delivering integrated communications activities in a complex organisation to deliver against organisational KPIs.
• Experience in operational planning and resource management across multiple teams, with proven ability to build and maintain effective planning frameworks and processes.
• Success in stakeholder management and matrix working.
• Experience using data and analytics to improve operational effectiveness.
• Experience in people management and development.

 Desirable Criteria

• Background in communications or marketing agency planning.
• Relevant project management qualification.
• Understanding of the voluntary, community and social enterprise sector.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

• ​Job Title - Communications & Engagement Lead
• Responsible to - Chief Executive Officer
• Salary - £23,000 actual (based on £31,500 full time)
• Contract - Part-Time (28 hours per week) - From time to time, you may be required to work some evenings and weekends. These are usually communicated well in advance and the time will be given back to you in lieu. We expect team members to work in-person 60% of the time whether that’s at our office in MediaCity or at our delivery locations in Greater Manchester. This is a one-year fixed-term contract, with the likelihood of renewal subject to funding availability.

Important dates

• Applications to be received by 11pm on Sunday 5 July 2026 
• Video Screening to be complete by 11pm on Thursday 9 July 2026 
• Interviews held on Monday 20 and Tuesday 21 July 2026.

ABOUT YOUTH LEADS UK

Youth Leads UK is an award-winning charity that believes young people matter. We support young people furthest from opportunity to build skills, create change, and shape the decisions that affect their lives – from classrooms to communities to boardrooms. We run leadership programmes, deliver social action projects, and publish Youth Leads Magazine – a platform for youth voice and creativity.

Working with thousands of young people across Greater Manchester for over a decade, we are experts in enabling young people to step outside their comfort zones, build real-world skills and grow in confidence. We back young people to lead, in our programmes, in policy spaces and in shaping Britain's future.

Please see our website ‘About Us’ page for more information about our vision, mission and values.

WHY WORK WITH US?

At Youth Leads UK, we believe in creating an environment that helps you thrive both personally and professionally. We offer 30 days of annual leave (including bank holidays) and a part-closure over Christmas and New Year. Our wellbeing programme includes regular socials and time for mental health initiatives, and our base at MediaCity, one of Greater Manchester's most vibrant and sustainable locations, ensures a positive and connected working environment.

We are deeply committed to diversity, equality, and inclusion. That’s why we are a Living Wage Employer, signed up to the Greater Manchester Good Employer’s Charter, and the #ShowTheSalary campaign. It’s important to us that our staff team reflects the communities we serve. We guarantee interviews for our Youth Leads UK alumni, care experienced or disabled individuals, so please let us know in your application if you meet this criteria. We promote equal opportunities and we value the unique perspectives of diverse team members.

As a youth-led organisation, we prioritise employing individuals under 30, aligning with our mission to foster strong connections and relatability with the young people we support. This is in accordance with the Equality Act and reflects our belief in empowering young voices to shape our work. 
 

ROLE SUMMARY

This is the lead communications role at Youth Leads UK - the person who holds our voice, shapes our stories, and makes sure the world hears what our young people are doing and why it matters.

Working closely with the CEO and eventually supported by two Youth Content Creators, you will own the communications and engagement function across all channels and audiences. You will set the tone, maintain the brand, lead our campaigns, and ensure everything we put out reflects who we are and what we stand for.
 

WHAT YOU’LL BE DOING

Strategy and brand

• Own the Youth Leads UK communications strategy, ensuring our channels, campaigns, and content are coherent, consistent, and purposeful
• Act as the guardian of our brand — maintaining voice, tone, and visual identity across everything we produce
• Work closely with the CEO to align communications activity with organisational priorities and the Generation:NOW strategy
• Analyse performance across channels and use insight to inform what we do next

Campaigns and content

• Lead the development and delivery of youth-led campaigns on issues that matter to our communities - from mental health and civic participation to cost of living and representation
• Oversee the planning and production of Youth Leads Magazine - three editions per year, created by and for young people
• Lead on long-form and strategic content including press releases, impact reports, website articles, and stakeholder communications
• Set the brief for social media content and oversee delivery by the Youth Content Creators, ensuring quality, consistency, and brand alignment
• Manage email communications including newsletters and stakeholder updates

Developing young people

• Provide day-to-day communications direction to two Youth Content Creators — setting briefs, reviewing content, and ensuring brand consistency
• Actively mentor and develop the Youth Content Creators, helping them build skills, confidence, and understanding of professional communications practice. The youth content creators will be line managed by the Head of Programmes, who you will work closely with
• Champion youth voice across all communications output, ensuring young people are authentically represented and genuinely involved in how we tell our story

Media and public profile

• Build and maintain relationships with journalists, editors, and media contacts across local, regional, and national outlets
• Draft and issue press releases, media statements, and reactive comments
• Identify and pursue opportunities to place youth voice in public debate - through opinion pieces, broadcast appearances, panel contributions, and more
• Support the CEO and young people to prepare for media appearances and public-facing engagements

Communicating our impact

• Work with the wider team to translate programme outcomes, data, and young people’s stories into compelling content for a range of audiences
• Produce materials that communicate Youth Leads UK’s impact clearly and powerfully to partners, funders, and the public
• Ensure our digital presence - website, social channels, email - reflects the quality and ambition of our work

 

OTHER AREAS OF RESPONSIBILITY

• Ensure young people play a strong leadership role across our work
• Keep up to date on new developments and trends within the youth sector
• Administrative duties as required, such as minute-taking, arranging travel and booking venues
• Representing Youth Leads UK at conferences and events
• Act as an ambassador for the organisation
• Ensure Youth Leads UK’s Health and Safety and Safeguarding and any other appropriate policies are adhered to where necessary
• Take reasonable care of your own health and safety and that of others who might be affected by your work as required by law and described in the relevant operating policies and procedures
• Be committed to safeguarding principles and be willing to put the welfare of children and young people at the forefront of your work
• An understanding and belief in the inclusion of all staff, partners and young people irrespective of race, gender, sexuality, age, religion, ability, identity and experience
• Actively promotes and embeds an understanding of equality, diversity, and an inclusive culture
• Able to take personal accountability for key work areas

KNOWLEDGE AND SKILLS REQUIRED

ESSENTIAL

• Strong writing skills - able to produce compelling content across formats, from social media captions to press releases to long-form articles
• Experience developing and delivering communications strategies or campaigns
• Solid understanding of brand, voice, and audience - and how to maintain consistency across channels
• Experience managing or overseeing social media channels for an organisation or campaign
• Ability to use analytics to evaluate performance and make informed decisions about future activity
• Experience writing press releases or supporting media and press engagement
• Confidence building relationships with journalists, media contacts, or external stakeholders
• Excellent organisational skills - able to manage multiple priorities, meet deadlines, and maintain quality under pressure
• Genuine commitment to youth empowerment, social justice, and amplifying underrepresented voices
• Experience with video content production or editing
• Understanding of safeguarding principles when working with young people (training provided)

DESIRABLE

• Proficiency in Canva for creating and adapting branded content
• Experience with email marketing tools and understanding of what makes an effective newsletter or stakeholder communication
• Experience using Adobe Lightroom, Photoshop, or similar tools (training available)
• Experience working in or with the charity, public, or youth sector
• Understanding of civic leadership, social action, or community engagement
• Experience directing, briefing, or supporting others to deliver communications work
• Familiarity with website content management systems
• Experience mentoring or developing junior colleagues or young people

We recruit based on potential, not polish - so don’t worry if one or two of the above are missing - most things can be taught!

ORGANISATIONAL INFORMATION

Youth Leads UK has a small yet mighty team, so you may be required to take on other duties and responsibilities from time to time.

All staff are expected to:

• Adhere to the policies and procedures in the Youth Leads UK staff policy handbook.
• Maintain confidentiality at all times in line with organisational policies.
• Successfully complete an enhanced DBS check and provide two independent references before appointment.
• Actively promote an inclusive and diverse culture within the organisation.

The post holder must have confirmation of eligibility to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).

Event & Engagement Coordinator

Remotely based in North West England with one day a week based in Manchester office. 9‑month fixed‑term contract / placement.

Job Purpose:

To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.

Key Responsibilities:

· Event Coordination
Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.

· Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers.

· Complete all relevant compliance work such as risk assessments and public liability checks.

· Develop and manage event budgets, ensuring value for money and accurate financial tracking.

· Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.

· Recruit and coordinate volunteers to assist with events.

· Evaluate event success through feedback, data collection, and post-event reporting.

· Digital Engagement
Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.

· Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.

· Create engaging, on-brand short-form video content tailored to target audiences.

· Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.

· Stay up to date with emerging social media trends, tools, and platform updates.

Key Skills & Experience:

Essential:

· Proven experience in planning and delivering events.

· Strong organisational and time-management skills.

· Ability to manage budgets and handle multiple projects simultaneously.

· Excellent communication and stakeholder engagement skills.

· Flexibility to work evenings and weekends when required.

· Full UK driving licence and willingness to travel across the region.

· Ability to analyse member insights to inform event planning and attract potential new members.

· Ability to work collaboratively with regional teams to support membership growth and positive member experiences.

· Ability to build rapport with volunteers and identify the support needed for successful event delivery.

· Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.

Desirable:

· Experience working with community groups, charities, membership organisations or not for profits.

· Knowledge of health and safety and safeguarding procedures.

· Familiarity with marketing or PR for events.

· First Aid or event safety training.

· Previous experience with ticketing platforms or willingness to learn.

· Understanding of how comms and events align with one another.

· Data literacy or willingness to understand some basic data analytics

Who are we looking for?

· Energetic and positive, bringing enthusiasm to everything you do.

· Excited by change, seeing new opportunities and possibilities.

· Keen to succeed with a strong development mindset.

· Passionate about delivering great events and experiences.

· Open to feedback, always looking for ways to improve.

Role Description

The Programme Coordinator will be tasked with ensuring the smooth running of all student related events. This will include having a full understanding of the SEO-London law programmes; understanding the legal industry that the programme supports; how these fits into the SEO-London organisation and using this knowledge to liaise with students and client/partner firms to run, organise and market successful events. In turn this role will be responsible for using data to run reports to show the impact of each programme.   

Reporting to the Head of Law Programme, you will make recommendations for possible changes and ideas to further support the student experience. The role will also ensure a seamless and professional level of customer care to all students of the Corporate Law Programme and City Solicitors Horizons scheme. 

Accountabilities  

DAY TO DAY DELIVERY OF EVENTS  

• Responsible for the overall administration of all student events, with specific responsibility to ensure student communication is exceptional. Including event management, student and partner communication and coordination of all the relevant stakeholders, along with posting roles on opportunities pages, promoting events and managing the law commercial awareness newsletter content.   

  
STUDENT MANAGEMENT & QUERY HANDLING   
   

• Responsible for the relationship management of the students - including the ability to understand needs, resolve issues and anticipating and creating a strong relationship on behalf of SEO-London  

• Responsible for managing student query escalations and to identify where there are opportunities to improve communication, marketing, or the type of events  

• Responsible for managing the programme inbox (where applicable)  

• Responsible for identifying creative and innovative ways to connect, educate and train students 

• Provide oversight of cv support, screening, and recruitment preparation   

• Responsible for attending campus events and representing SEO-London professionally with knowledge and enthusiasm  

• Organise mentoring and buddying allocations   

 QUALITY ASSURANCE  

• Responsible for ensuring that all information relating to the events and student data is managed within the GDPR guidelines and is updated in Salesforce effectively for tracking purposes.  Responsible for running reports to track and monitor events from the CRM. 

Required qualifications 

• A Law degree (LLB) or a combined degree such as Law with another subject

Skills & Experience 

We are looking for applicants with 1–2 years of experience in some of the areas listed below and a willingness to learn and develop additional skills: 

Essential 

• Strong presentation skills with the ability to deliver engaging online sessions 

• Excellent business writing and organisational skills 

• Strong stakeholder management abilities 

• A keen interest in, and some knowledge of, an aspiring solicitor’s early career journey (school and university stages) 

• A collaborative team player with a “can-do” attitude, able to handle requests at short notice and work under pressure

• Ability to use Teams and Zoom, including creating and managing breakout rooms 

• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) 

Preferred 

• Project management experience 

• Experience with database management and data analysis, including applicant tracking systems (such as Salesforce) 

• Familiarity with Canva and digital communication platforms, including LinkedIn, Instagram, and WhatsApp

Helpful 

• Understanding of employability skills required for students to be job-market ready 

• Knowledge of diversity and inclusion principles 

• Empathetic approach to working with others 

• Experience in recruitment or a target-driven sales environment 

What We Offer 

• Salary: £27,100–£30,000 

• Annual Leave: 28 days + Bank Holidays 

• Enhanced Family-Friendly Policy 

• Flexible Working: 2 days in the office 

• Benefits: Employee Assistance Programme, Private Health Insurance, Nuffield Gym discounts via private healthcare, and more… 

Regional Communications Manager

We are looking for an experienced, hands-on communications all-rounder with a breadth of skills to lead all regional and local communications activities in the areas where we are developing new Youth Zones.

The breadth of this role means no two days are the same, which is why we are seeking somebody organised, dynamic and self-motivated with exceptional project management and stakeholder management skills.

Working for an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.

Position: Regional Communications Manager

Location: Hybrid working: two days a week in an OnSide office combined with home-working and travel across our Youth Zones Network (including those in development) plus occasional other travel as required.

Salary: £40 - £45k per annum

Hours: Full-time (37.5 hours/week)

Contract: Permanent

Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.

Closing Date: 12 noon on Monday 13 July 2026 (We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.)

First stage interviews (virtual): Thursday 16 July 2026

Second stage interviews (in-person): Thursday 22 July, Location TBC

About the Role

With 19 Open Youth Zones, supporting 60,000 young people, the organisation is moving into a period of steady growth towards thier long-term goal of 35 Youth Zones by 2035. This role will take sole responsibility for communications activity across live and established projects including Thurrock, Wakefield, Burnley and Wrexham.

This is a key role within the communications team that will see you create understanding and awareness between the charity and the key local and regional audiences that matter to us as. 

This role will involve managing a portfolio of end-to-end integrated communications and PR programmes across multiple Youth Zones at various stages of development. You will work closely with the teams, each Youth Zone’s relationship managers and fundraisers, as well as its CEO, and Trustee Board, and Young People's Development Group, acting as their trusted communications advisor. You will also collaborate with local stakeholders including Local Authority communications leads and supporters, to help establish the new Youth Zones as independent charities.

It is important to note that this role lays the foundations for each new Youth Zones’ ongoing communications approach. For each project you will be required to effectively and smoothly handover to the Youth Zones full time communication resource once in place while continuing to provide light touch ongoing support - so some experience mentoring or coaching and supporting others is beneficial.

About You

We will be looking for someone that can demonstrate a broad range of communications skills from brand development to working with local media to place newsworthy, positive stories around the Youth Zone development, to supporting the development of new Youth Zone websites and the launch of social media channels.

You will have experience of:

• Communications, either in agency or in house 
• All-round integrated communications experience, including PR, copywriting and digital
• Building relationships with journalists and working with the media
• Advising internal and external teams and stakeholders at all levels
• Working directly with young people.
• Using digital platforms and tools such as MailChimp, Hootsuite, WordPress and Google Analytics
• Managing creative/design/digital agencies and briefing design and print teams

If you are as confident pitching a story to media as you are managing a branding project or overseeing an event, then this could be the role for you.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.

It’s about opportunity.

You may have experience in areas such as Accountant, Business Account, Finance Manager, Director of Finance, Head of Finance, Finance and Systems, Director of Finance and Systems, Finance and Systems Manager, Finance and Systems Lead.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP