Head of digital marketing jobs

Senior Individual Giving Executive (Retention and Development)

The Royal Marsden Cancer Charity

Chelsea, Greater London (Hybrid)

Sutton, Greater London

£35,000 - £38,000 per year

Full-time

Permanent

Health

Using Anonymous Recruitment

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Job description

We're looking for a talented Senior Individual Giving Executive to help shape the future of supporter retention and development at one of the UK's leading cancer charities.

Working closely with colleagues across the Charity as well as external agencies, you'll play a key role in developing and delivering multi-channel campaigns and supporter journeys. From powerful appeals and stewardship communications to upgrade, cross-sell, reactivation and development activity, you'll create compelling experiences that place supporters at the heart of everything we do, inspiring them to stay longer, give more and deepen their connection with our cause.

With line management responsibility for an Individual Giving Assistant, this is an excellent opportunity for someone looking to build their leadership skills or take a step up in a supportive and collaborative environment.

About us

At The Royal Marsden Cancer Charity, we raise money to save the lives of people affected by cancer, everywhere. The funds we raise support world-leading research, state-of-the-art equipment and exceptional patient care, helping deliver breakthroughs that benefit people with cancer across the UK and around the world.

This is an exciting time to join. We’re investing in our fundraising programmes, with ambitious plans to increase income, grow our supporter base and deliver exceptional supporter experiences. Join the team to help achieve these ambitions and deliver even greater impact for cancer patients and their families.

About you

We're looking for someone who combines strong direct marketing experience with excellent project management skills and a genuine passion for creating outstanding supporter experiences.

You will have:

Experience delivering successful Individual Giving or direct marketing campaigns, ideally focused on supporter retention and development.
Project management and organisational skills, with experience managing multiple campaigns and deadlines.
Confidence analysing campaign performance and using insight to inform future activity and testing.
Experience working with databases, data selections and campaign reporting.
Experience working with external agencies and suppliers.

Experience of digital fundraising, mid-value giving or telephone fundraising campaigns would be an advantage but is not essential.

Why join us?

If you’re looking for a role where ideas are valued, development is supported and your work will make a genuine impact, we would love to hear from you. This role offers scope to test innovative approaches and use data and insight to drive continuous improvement across our supporter retention and development programme.

We offer:

27 days' annual leave plus bank holidays, rising with service
Hybrid and flexible working (60% home working)
Generous pension contributions
Enhanced maternity and adoption pay
Life insurance
Employee assistance programme
Subsidised canteens
Access to learning and development opportunities
A supportive, collaborative and values-led culture

Our values

We're proud to be Respectful, Kind, Ambitious, Purposeful and Versatile. If you share our values and want to use your fundraising skills to make a meaningful difference to people affected by cancer, we'd love to hear from you.

Apply today and help us make life-saving breakthroughs happen for people with cancer, now and in the future.

Application resources

IG Senior Exec R&D - Job Description and person specification

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Application Instructions

Please submit a cover letter addressing how you meet the criteria in the person specification, including examples where possible. Applications without a cover letter will not be considered.

We know that good candidates may not meet every single requirement in our job description. If you’re excited about this role and believe you can bring value to our team, we encourage you to apply — even if your experience doesn’t align perfectly with every point. We’re committed to building a diverse, inclusive, and supportive workplace where different perspectives are valued and everyone has the opportunity to grow.

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