Head of event jobs in caterham, surrey
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website).
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Newcastle (or surrounding areas) for this role.
Your key responsibilities will include:
-
Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
-
Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
-
Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
-
Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
-
Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
-
Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
-
Strong communication skills – written, over the phone and on video calls.
-
Track record of excellent relationship management.
-
Extremely well organised.
-
Keen attention to detail.
-
Active listening and objection handling skills.
-
A background and interest in education would be an advantage.
-
Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
-
Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus.
-
OTE £43,000.
-
Permanent and full-time
-
28 days paid holiday per year (plus bank holidays).
-
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
-
Full UK driving licence and access to a car is essential.
-
All travel expenses covered.
-
Candidate must be based in Newcastle (or surrounding areas).
-
Home based with some travel to schools and colleges in your region.
-
Start date: as soon as possible, though we will be flexible for the right candidates.
-
To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).
-
We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) on Monday 9th June 2025.
Stage 1: Application form (~1 hour)
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)
Stage 2: Phone task (15 minutes)
-
A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
-
Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
-
Video call interviews will be held on w/c 16th June 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
-
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
-
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
-
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
-
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website).
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Oxfordshire, Hampshire, Berkshire, or Wiltshire for this role.
Your key responsibilities will include:
-
Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
-
Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
-
Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
-
Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
-
Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
-
Attend conferences and run CPD events on behalf of Unifrog.
What we’re looking for
-
Strong communication skills – written, over the phone and on video calls.
-
Track record of excellent relationship management.
-
Extremely well organised.
-
Keen attention to detail.
-
Active listening and objection handling skills.
-
A background and interest in education would be an advantage.
-
Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
-
Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
-
Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
-
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
-
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
-
£37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus.
-
OTE £43,000.
-
Permanent and full-time
-
28 days paid holiday per year (plus bank holidays).
-
Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
-
Full UK driving licence and access to a car is essential.
-
All travel expenses covered.
-
Candidate must be based in one of the following counties: Oxfordshire, Hampshire, Berkshire, or Wiltshire.
-
Home based with some travel to schools and colleges in your region.
-
Start date: as soon as possible, though we will be flexible for the right candidates.
-
To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).
-
We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00AM (BST) on Monday 9th June 2025.
Stage 1: Application form (~1 hour)
-
Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)
Stage 2: Phone task (15 minutes)
-
A short role play task over the phone. We will schedule these tasks throughout the application window.
Stage 3: Video call interview (1 hour)
-
Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
-
Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
-
Video call interviews will be held on w/c 16th June 2025.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The Youth Endowment Fund
Violence against Young Women and Girls Lead
Reports to: Head of Toolkit
Salary: £55,000 per annum
Contract: 2-year fixed term
Location: Central London, Hybrid*
Closing date: Friday 13th June 2025 at 9am
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives. One in 12 women will be a victim of violence against women and girls each year in England and Wales. Our Children, Violence and Vulnerability (CVV) research with teenage children showed that 33% of teenagers have encountered online content that encourages violence against women and girls.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
Violence against Young Women and Girls
At the heart of our work is getting clear on what works. We are looking for someone who can lead our research and change agenda on violence against young women and girls (VAWG). We have built the foundations of this work by:
- developing our understanding of experiences of violence through our Children, Violence and Vulnerability (CVV) research with teenage children;
- reviewing evidence on the effectiveness of interventions that aim to prevent relationship violence and violence affecting young women and girls, which is summarised in our Toolkit; and
- ensuring a strong focus on VAWG prevention in our Education Systems Guidance and Education Practice Guidance, based on the evidence we have for relationship violence prevention delivery in education settings.
There is still a lot to do. We need to fund new research to fill gaps in our understanding of what works. We need to turn this evidence into actionable recommendations and sustainable change that will keep children safe from violence.
Key Responsibilities
The Violence against Young Women and Girls Lead will lead the VAWG research and change agenda for YEF.
You will:
Be the YEF’s expert on VAWG
- Making sure we understand the key issues, stay on top of the latest research and are connected to the right people.
Lead YEF’s research agenda on VAWG
- Commissioning research that fills important gaps in knowledge and leads to important changes in policy and practice.
Develop evidence-based recommendations on the prevention of VAWG.
- Drawing on research and expert insight to produce recommendations for systems and practice guidance, across the seven essential sectors that we work with: children’s services, education, health, neighbourhoods, policing, youth services, and youth justice.
- Writing and publishing evidence briefings and recommendations for policy makers and system leaders about how to prevent VAWG.
- Working across YEF teams to ensure that YEF recommendations on VAWG are incorporated across our evidence and change products, including systems, sector and practice guidance, the Toolkit and implementation resources.
Develop and lead a change strategy.
- Developing great relationships with senior leaders, policymakers, commissioners, and key stakeholders connected to VAWG across England and Wales.
- Generating a strong understanding of key issues and needs across systems and sectors and building credibility and trust in YEF’s evidence products and recommendations.
- Creating practical tools and resources that help leaders put evidence into action.
- Developing, managing and tracking your change plan to get more senior leaders to be aware of and use our guidance, tools and resources, continuously looking for data-driven improvements.
- Delivering events and presentations to effectively connect people with the evidence.
As a senior member of staff in the organisation you also:
- Build a culture where it is natural to perform well and support colleagues brilliantly.
- Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Secondments
We are open to candidates that would prefer to join us on a 12-month secondment. Secondment candidate should ensure that their current organisation is in support of this in principle, all candidates will go through the full interview process. Candidates should state clearly in their covering letter if they would like to join us as secondee.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 13th June 2025.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
1. Briefly describe the key pieces of research that you have commissioned or delivered related to VAWG and be clear about the role you played in the work.
2. Provide some clear examples of work you have delivered to translate research findings into products or activities to influence policy and practice. Include the key people or organisations that you were seeking to influence.
Interview Process
This will be a two-stage panel interview process. The first stage interview will take place in week commencing the 23rd June 2025.
Shortlisted candidates, invited to an interview, we will ask you to prepare a 10-minute presentation on the main issues that the Youth Endowment Fund should be addressing related to Violence against young women and girls.
The second stage interviews are currently scheduled for the week commencing 30th June 2025.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
Do you share our dream of a UK where poverty is a thing of the past?
Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.”
Thanks to funding from the National Lottery Community Fund, the PTN is recruiting a Partnerships Manager who will provide management and oversight of key partnerships essential to the delivery of the Network’s Strategic Plan, with a specific focus on the development and delivery of Regional Hubs.
You will have experience of establishing and delivering partnerships; dedicated to social justice; a commitment to collaborative working; and proven management experience.
Key Tasks
- To form part of the Core Leadership Team, providing overall strategic leadership across the Network
- To manage the Partnership team, setting clear goals and objectives linked to the Strategic Plan
- To lead on the development and support of Regional Hubs, including support with grant funding and income generation
- To act as the primary point of contact with Regional Hubs, for initial enquiries and ongoing relationships, including with staff and trustees
- To provide oversight of the Network’s Parliamentary work in Westminster and across the devolved administrations
- To oversee the Network’s Learning & Evaluation framework, offering insight and advice as appropriate, ensuring that agreed activities are delivered on time and in budget
- To be the primary point of contact for partners working alongside the Network to deliver change in line with its Strategic Plan
- To recruit external partners to participate in the Mutual Mentoring programme
- To liaise closely with members of the Amplify Team in the development of national partnerships
- To develop and support work with creative partners to highlight the resilience of those struggling to overcome poverty
- To deputise for the Director as and when required
- To undertake other activities as needed dependent on jobholder’s knowledge, skills and experience
This role involves working from home with some travel.
To apply for this role, please send your CV with a cover letter that clearly shows you have the necessary skills and experience to do the job. The cover letter should be no more than 2 sides of an A4 page. Include the names and contact details of two referees (at least one of whom knows you on a professional basis). The application deadline is 5pm on Friday 6th June. Interviews will be held online 19th and 20th June.
The client requests no contact from agencies or media sales.
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Scope of role
The Debt Technical Supervisor is responsible for supporting Debt Advisers to ensure the delivery of accurate, effective, and tailored advice to over-indebted clients. This role involves conducting debt-advice interview observations, reviewing case files, and identifying training needs for advisers. The Debt Technical Supervisor provides real-time support and constructive feedback, helping advisers navigate complex cases and ensuring they have access to the necessary resources and information. Additionally, the role includes auditing delivery partner organisations to prepare them for external reviews and supporting them in meeting compliance and quality standards. The supervisor will collaborate with the Quality Assurance Manager to promote best practices, address risks, and contribute to the continuous professional development of advisers.
Key Responsibilities
Support Debt Advisers in their roles and ensure that the advice provided to over- indebted Clients is accurate, effective and tailored to individuals’ circumstances.
- Conducting debt-advice interview observations.
- Undertaking debt advice file reviews.
- Identifying advisers’ soft skill and technical training needs.
- Providing constructive feedback, and pastoral support, to advisers and their line managers.
- Providing real-time support to advisers, which will include but is not limited to providing guidance in complex matters and provide advisers with sources of information.
Support, and regularly audit delivery partner organisations, ensuring that they are prepared for external reviews of their service in line with the Grant Agreement.
- Ensure partner organisation are kept up to date with the requirements for external assessments.
- Supporting partner organisations with the preparation and review of files and documentation ahead of an external assessment.
- Support partner organisations with the implementation of any remedial actions following an external review and support advisors to identify suitable training to improve areas highlighted.
Ensure project compliance and quality requirements are achieved
- Working closely with the Quality Assurance Mangers to ensure Advisors based at delivery partners have a good awareness and understanding of the quality and service delivery requirements and have active involvement in the delivery of partnership events related to both quality improvement and CPD.
- Working collaboratively to share good practice in performance and quality improvement and to progress key priority areas of work.
- Escalating risks promptly and appropriately and contributing to wider monitoring and reporting requirements.
Contribute to Team
- Work to an agreed work-plan meeting targets and milestones
- Prioritise and manage your own workload.
- Be an active member of the team, identifying opportunities for your development. Work in collaboration with our funder, and with colleagues from across their other funded organisations, contributing to key projects and meetings.
- Compliance with Toynbee Hall policies and procedures, including health and safety. Demonstrate financial efficiency and value for money throughout work.
- Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice.
Other
- Travel across London as required, and occasionally the UK
- Undertake additional tasks as defined by the Quality Managers, Managing Director and Toynbee Hall’s Senior Leadership Team.
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.
We work towards this by:
- Addressing poverty and injustice through advice and support and influencing systemic change.
- Shifting power to people and communities affected by injustice and inequality.
- Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.
This means:
- Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
- Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
- Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.
What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Job description
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
The Digital Marketing Officer (social media and website) is an exciting role at MDUK, that will sit within the Marketing Team. You will be responsible for the day to day running of our social media channels including Meta, X, LinkedIn and YouTube and the day to day running of our website. This involves developing and managing the organisation-wide social media schedule; managing, optimising and reporting on the website, and testing, evaluating and reporting on performance to drive engagement and reach new audiences.
You’ll work closely with the Digital Marketing Manager and wider Marketing team to contribute to the digital elements of the marketing strategy, and with teams across the organisation to effectively communicate our wide range of information, services, fundraising and campaigns to digital audiences.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Friday 30 May
NB Interviews likely to be held on Monday 9 May
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.




The client requests no contact from agencies or media sales.
We are looking for an experienced and passionate Membership Officer to work as part of our Fundraising Team, in our Office in London.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The objectives of the fundraising team are to generate additional income for the charity so that they can continue to provide and develop services to those severely affected by mental illness. We operate under the guidelines from the Fundraising Regulator and abide by the Fundraising Code of Practice.
How you will make a difference
Our members are central to our past and our future. Formed by carers of people living with a diagnosis of schizophrenia in 1972, our first members laid the foundations for the Charity that exists today, which now helps thousands of people severely affected by mental illness.
Our many thousands of campaigners, supporters and donors, along with our members, give Rethink Mental Illness its mandate. Members are an important source of volunteers for our governance and peer support groups. They help shape the direction of our work through our Annual General Meeting (AGM) and the work of the Board of Trustees and other committees. Membership also provides people with a sense of community and belonging to our organisation that helps them to cope with the demands of living with severe mental illness, whether they have direct experience, or are a carer, relative or friend.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
What the job involves
We’re looking for a Data Operations Executive to join our Data Import Team in our wider Customer Engagement and Experience Team. This role is an integral part of the team who support the important work of the organisation as well as representing and delivering value to all our audiences, both internal and external.
In this role, you’ll get involved in a variety of important database activities — from handling large data imports and automated routines, working with personal and financial data, to making sure customer relationships are maintained by managing queries and interactions from different sources. You’ll be responsible for coding, resolving and importing bulk data exceptions into our Raiser’s Edge database using tools such as Message Broker ETL and ImportOmatic, as well as managing ad hoc manual data imports from platforms like Just Giving, Benevity and Everyclick.
You’ll use our CRM and other platforms to work with live data from our donors and supporters. This includes monitoring data feeds, downloading and uploading regular data files, and reporting any issues to the Data Import Manager. You’ll also play an active part in maintaining and improving data quality through regular housekeeping, data cleansing and updates, helping to ensure everything’s accurate, consistent and compliant with GDPR, Gift Aid regulations and internal policies.
As a key link between the Customer Experience Team and the database team, you’ll support positive customer experiences and help keep information flowing smoothly across the organisation. You’ll also assist with internal data requests, contribute to wider organisational projects and provide training and guidance on database processes to team members and other staff.
This role is fixed term for 12 months covering maternity leave.
What we want from you
We’re looking for a Data Operations Executive with good customer communications and a positive, proactive approach to team activities, problem-solving and time management.
Ideally, you’ll have experience working with a CRM database — Raiser’s Edge would be a bonus — and be confident inputting, processing and managing data accurately. Experience with import utilities like ImportOmatic or similar tools, along with an understanding of income processing and Gift Aid, would be an advantage. You’ll also have excellent attention to detail and be used to handling high volumes of work while maintaining accuracy and focus.
A good communicator, you’ll be confident explaining technical or data-related information to a range of audiences in a clear and professional way, both in writing and over the phone.
You’ll work closely with our experienced data professionals on exciting projects using new technology and digital channels, taking responsibility for daily and weekly activities while contributing to new initiatives and business objectives. A good team player, you’ll also be able to work on your own initiative.
You’ll help us to achieve our ambitious performance goals within the team, and as an organisation, supporting and improving the lives of all of those affected by or at risk of prostate cancer.
If you’re organised, good with data and enjoy working as part of a team, we’d love to hear from you!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 1st June 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of 9th June 2025.
We are seeking an experienced practitioner with knowledge of the criminal justice system and working in partnership with statutory agencies, and familiar with the role of MAPPA. The post holder will need to be confident in the assessment and support of those convicted of sexual offences and will hold a case load of service users along with the oversight and management of volunteers who provide interventions to service users in the community.
Circles South East (Circles SE) is a registered charity and leading provider of services that address the damage to society and individuals caused by sexual harm and violence. Circles SE’s primary aim is to provide a comprehensive package of support to all whose lives have been impacted by sexual harm and sexual violence. Its vision is to become essenIally a “one stop shop” for issues relaIng to sexual abuse, and embracing multi-agency working practices. We are a community project addressing some of the most marginalized and neglected areas related to sexual violence and the harm it causes in our communities.
The client requests no contact from agencies or media sales.
We are seeking an experienced Communications Manager to develop and deliver a new communications strategy for a dynamic family-funded charitable foundation. This is an opportunity to shape a new role and influence how the organisation communicates its mission. The role-holder will help us define the aims and objectives for our external communications, then design and implement the plan. It requires working closely alongside our founder, programme managers and grantees and, as a newly created role, is likely to evolve over time.
The Karlsson Játiva Charitable Foundation ('KJCF') is a grant-making charity with its roots straddling Sweden, Latin America and the UK. We have been developing long-term relationships with several dozen partner organisations that deliver our programmes: to enable more people to engage in musicianship and provide access to high quality music in the UK and the Nordic countries; to improve the lives and livelihoods of children and families in the Andean countries of Latin America; and we are about to launch a new funding programme that will award major grants in the UK, with the aim of making a difference where we can. We are a small, friendly team that works from our Central London office and remotely.
The client requests no contact from agencies or media sales.
Strategic. People-focused. Ready to grow something that matters?
At Brighter Together, we believe in a UK where every older person has regular, meaningful connections with young children. Our award-winning intergenerational programme tackles isolation and improves wellbeing by bringing together two often-overlooked groups—older adults and early years children—through joyful, structured weekly sessions.
We’re on an ambitious growth journey, and we’re now looking for a Programme Lead to help shape the next phase of our impact.
Founded in 2020, we’ve delivered over 160 projects across London, with extraordinary results: 98% of older adults report improved emotional wellbeing, and 97% of children show significant development in social skills. With expert-designed sessions based on cognitive stimulation therapy and the EYFS framework, our model is evidence-led, highly engaging, and full of heart.
We’re a small, dynamic charity with a start-up mindset: agile, fast-moving, and ambitious. This is your chance to play a key leadership role in a high-impact social venture—and help build something that really matters.
What you’ll be doing:
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Leading the strategic growth, sales and delivery of our intergenerational programme across London
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Building and maintaining partnerships with care homes, nurseries and local stakeholders
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Overseeing and supporting a team of Session Facilitators and volunteers
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Shaping our impact and evaluation approach and producing key data insights
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Playing a core leadership role in organisational strategy, systems, and communications
This job is for you if:
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You thrive in start-up environments—building, improving, adapting
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You love selling a impactful programme to potential partners
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You’re a natural people person with strong project and team management skills
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You have experience leading programmes or partnerships with social impact
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You’re strategic, solutions-focused, and love getting things done
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You believe in the power of human connection to transform lives
Key details:
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Contract: 12-month fixed term, with potential to become permanent (subject to funding)
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Location: Hybrid, with 2 days/week in our Twickenham office + travel across London
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Salary: £32,000 – £42,000 depending on experience
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Annual leave: 25 days + bank holidays
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Hours: Full-time, with flexible working options
How to apply:
Send us your CV, a 2-page supporting statement, and a short task (outlined in our recruitment pack).
First round interviews: w/c 23rd June | Final interviews: Friday 4th July
We welcome applicants from all backgrounds and lived experiences. If you’re not sure you meet every requirement, we’d still love to hear from you.
Brighter Together brings together older adults with young children for regular, activity sessions that are mutually beneficial.


The client requests no contact from agencies or media sales.
Salary: £46,000
Contract type: Permanent
Location: UK (minimum 2 days a week in our London office for a full time role)
Work pattern: Full-time (flexible options including part time considered)
Reporting to: Chief Impact Officer
Deadline: Midnight Friday 30th May
Please send anonymised CV and cover letter, ensuring any identifiable information—such as your name, phone number, email address, photos, or other personal details—is removed.
Your covering letter should outline:
● Your motivations for applying to Mission 44
● How this role fits into your career plans
● Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
About the Role
In this newly created role, you will help us achieve maximum impact on a global scale. This role will help us on our journey to become a highly transparent, accountable and progressive foundation. You will focus on:
● Making improvements to our grantmaking by reflecting on our progress so far and ensuring equity is embedded at all stages of the grantmaking cycle
● Developing and delivering our Funder Plus offer, ensuring Mission 44 offers more than just financial benefits to our partners
● Improving how we collect and use our impact data, helping us to build a culture of learning and are able to evidence the change we’re making as a global foundation
We’re looking for someone who is continuously learning and striving to make things better; a proactive and creative problem-solver; someone who enjoys bringing new ideas to life through detailed planning and an ability to create simple systems and processes for others to follow. We hope you’ll join us and become a part of our dedicated team, where you can utilize your expertise to drive meaningful impact in the philanthropic world.
Roles and Responsibilities
Grant Operations (55%)
- Lead on the implementation of a recent grantmaking review, conducted by the Impact Team, including revision of key grant templates and processes: due diligence, proposal development, assessment rubric, recommendation reports, reporting, partner surveys and grant exit.
- Lead on the summary of progress towards our grantmaking KPIs, providing detailed reports and recommendations for the SLT, Impact Committee and Trustees on a quarterly basis.
- Lead on the management and development of our Impact Committee, a formal governance body overseeing our grantmaking and impact, comprising 4 Youth Advisory Board members and 4 Trustees.
- Ensure that the Youth Advisory Board has sufficient opportunity to feed into (and shape) activities of the impact team, by collaborating with the Senior Youth Participation Manager
- Support the development and implementation of our new CRM system, ensuring data is captured by Partnership Managers and kept up to date.
- Support the Impact team to identify potential grant applicants by researching organisations in fields and geographies of interest to Mission 44, networking and attending relevant events
- Support Partnership Managers as they lead the day-to-day grant assessment and relationship management with our partners. Support the Impact team to maintain relationships and regular communication with our grantees, including site visits and attendance at partners’ events.
Funder Plus (20%)
- Work with the Impact Team to implement (and continually improve) our Funder Plus programme, ready for delivery in 2026/27 - with input and consultation from a range of internal and external stakeholders
- Meanwhile in 2025/26, support the Partnership Managers in their aim to provide additional support beyond financial grants which help our grantees to build their capacity, leadership potential and resilience - this is likely to involve regular communication with the fundraising team and liaison with our major corporate partners
Research, Learning and Evaluation (15%)
- Lead on the data collection and impact reporting processes which have been developed to capture learning, evidence and impact data from our programmatic work.
- Support our partnership managers to use the data collection and impact reporting processes, ensuring we’re able to collect and analyse key impact data on a regular basis
- Work with our Head of Strategy and Learning and colleagues in the Impact team to help us clearly and confidently articulate the difference we’re making as a foundation.
- Identify opportunities to improve the systems and processes we use to generate appropriate impact data, research, case studies and evidence of our impact
- Identify opportunities to collate and share learning across the Mission 44 team, to influence and inform our future grant-making and organisational strategy
- Build and maintain strong relationships with a range of peer grantmakers, charities, and other external stakeholders within the philanthropic sector, identifying opportunities for Mission 44 to share our learning externally, where appropriate.
Fundraising and Communications (10%)
- Support fundraising efforts by providing data and case studies to include in fundraising proposals and grant reports
- Support engagement between our partners and our donors, by facilitating the delivery of skills-based volunteering activities
About You
Skills and experience
Essential
- Experience of working with a grantmaking organisation, as a researcher and/or grant-maker
- Experience developing new/improved grantmaking systems and processes, and supporting the successful implementation of these processes within your organisation
- Strong project management skills
- Experience of using grant management and/or database systems eg Salesforce or other CRM systems
- Experience of managing complex partnerships or contracts
- Proven experience of building and maintaining relationships with a range of internal and external stakeholders
- Proven experience of analysing information to inform your judgement
- Excellent written and verbal communication skills
- Excellent time management skills with the ability to manage multiple projects with competing deadlines
Desirable
- Experience working in the non-profit, education, youth employment or youth sector
- Experience working outside of the UK, in the one or more of Mission 44’s geographies: US, Brazil and Italy
- Understanding of participatory grantmaking models and approaches
Personal Qualities
- Passionate about supporting and empowering young people to thrive and succeed
- Flexible and creative; a strategic mind and a proactive self-starter
- Humility, tact, maturity, and a strong personal commitment to learning and improvement
- Possesses cultural sensitivity to work respectfully and effectively in different settings
- Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
- Ability to work independently as part of a global team and being self-motivated
Benefits
- Enjoy 28 days annual leave, plus a day for your birthday
- Use our cycle-to-work scheme and free gym access
- Save for retirement with our generous pension package
- We finish every Friday at noon in August
- Optional health insurance and access to an EAP
- Professional development budget of £1k
- Unlimited volunteering leave, as agreed with your manager
- Wellbeing allowance to spend in whatever way works for you
- Competitive parental leave package
The client requests no contact from agencies or media sales.
The Freedom Fund
The Freedom Fund is a global non-profit dedicated to ending modern slavery. Since 2014, we’ve invested over $100 million into frontline organisations and coalitions, helping to shift power to local actors and create lasting systems change. Our new strategy doubles down on this commitment, investing in anti-slavery movements, fostering collaboration, and working as a trusted partner to the incredible people and organisations driving this work forward.
Program Manager, Responsible Supply Chains
This is a key role in the Freedom Fund’s Responsible Supply Chains initiative to address forced labour in global supply chains. The Program Manager will manage the grant portfolio, from grantee selection, due diligence, reporting, and implementation of monitoring and evaluation processes. They will also be instrumental in supporting the implementation of all programs in the Responsible Supply Chains portfolio (including strategic litigation, campaigns, and investigations).
In addition, the successful candidate will provide inputs into development of new workstreams and coordinate with existing and new grantees to ensure impactful collaboration.
They will be reporting to the Senior Program Manager (SPM) for Responsible Supply Chains, working closely with the Freedom Fund’s staff and partners around the world.
Interview process: 2 stage interview process: week commencing 9th June 2025
Please see the job description for all details.
The client requests no contact from agencies or media sales.
Job purpose
This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.
Key duties
1. Leadership
- Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
- Deputise for the CEO and represent and promote the Charity at national meetings and events.
- Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
- With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
- To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
- Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
- Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.
2. Operations & management
- Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
- Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
- Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
- Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
- Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
- Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
- Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
- Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.
3. Finance & income generation
- Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
- Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
- Provide support and engagement, where appropriate, to actively grow our income.
4. Working with others
- Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
- Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.
5. Other key accountabilities
- Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
- Take direction on projects and priorities from the CEO, which may vary from time to time.
- To ensure best value in all service delivery.
Person specification
Experience and Knowledge
- Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
- An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
- Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
- Safeguarding understanding at a management/decision-making level.
- Proven experience of building and nurturing strong relationships internally and externally at all levels.
- A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
- Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.
Skills and Behaviours
- Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
- Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
- Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
- An ability to understand, analyse and make effective use of data across all of our work.
- A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
- Proven, strong MS Office skills that supports writing, email, internet and database use.
- Demonstrable ability to work within our organisational values
Interview: The first round of panel interview scheduled to take place in Bristol on the 24th of June 2025.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Law Centres tell us that their biggest concern right now is staff recruitment and retention. Supported by the Advice Workforce Development Fund, Law Centres Network has undertaken a programme of work to help ensure the long-term sustainability of the Law Centre workforce. Although initially focused on London, this work will benefit our network across the UK as we gain deeper insights, develop best practice, and co-produce new approaches.
We are looking for someone to work with Law Centres across London and co-ordinate a joint effort between Law Centres, LCN and other partners to improve recruitment, career progression, and staff retention in Law Centres and the wider social welfare legal advice sector.
We are the Law Centres Network (LCN). We make the UK a fairer place by helping people get justice, even if they cannot afford a lawyer. For nearly fifty years, we have been at the centre of a movement for social justice and we believe that people in greater need should get more help. Together with local Law Centres, we deliver faster, more accessible and more joined-up help. We do this by supporting Law Centres to get more help to people in need, bringing Law Centres together to solve systemic problems, and speaking out for change.
Many problems that people face involve the law – being treated unfairly at work, issues with their landlord, problems with welfare benefits, or being discriminated against. Law Centres employ lawyers and other professionals, who are experts in this kind of everyday problem. They give people legal advice and can represent them if they need it. They use the law to solve problems that hold people back, so they can get on with their lives. There are over 40 Law Centres across England, Wales and Northern Ireland.
To review the Job Description and Person Specification (available to download from Supporting Documents), click Apply. To apply, please answer the 3 screening questions and submit your CV.
We are using an anonymous recruitment and the responses you provide on the equal opportunities form won't be shown on your individual application.
The client requests no contact from agencies or media sales.