Head Of Facilities Management Jobs
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
The role is offered on permanent, hybrid basis and is responsible for delivering the website strategy to support online presence, functionality and to grow digital performance. You will join the lively and passionate MarComms team, which is firmly integrated within our Fundraising Department, as the first point of contact for all website-related activity, advising teams and supporting campaign planning wherever website integration is required.
You will have experience in a similar role and hold in-depth knowledge and experience of current digital trends, tactics and strategy to be able to advise on digital approaches. You will have passion and enthusiasm for the work of London’s Air Ambulance Charity and hold strong communication skills with a flexible approach to work.
If you think this role is for you, apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen to join Westway Trust as a Property Assistant, providing efficient and responsive administrative support across the full property team. You will be a friendly, motivated, and active administrator who will play a key role in the smooth running of the property department.
You will be pro-active, organised, with good initiative being the main point of contact responding to estate and property related enquiries and reports of issues, from tenants, customers, contractors and the community. You will therefore need to possess or demonstrate a willingness to provide a good level of customer service with property knowledge.
Key responsibilities of the role include:
- Provide efficient and effective administrative support across the Property team, including daily active filing, archiving, photocopying, scanning and record keeping.
- Initial point of contact for enquiries to the Property team.
- Provide a responsive customer service handling system to record such enquiries.
- Coordinating the general day-to-day activities of the Head of Property & Estates in relation to emails, posts, and voicemails.
- Assisting in the preparation and maintenance of property particulars, void reports, and reviewing property marketing websites for current information.
- Cross-referencing and managing the prospective tenant’s selection list with the historical enquiry list and alerting the team of any repeat/active enquiries.
- Regular visits to Trust premises to record any Health and Safety/Fire Risk Assessment breaches and reporting these to the appropriate Facilities Management team member.
- Assist with attending Unit Base Parking/Filming/Events on the estate, recording any infringements of agreements on site, and notifying the appropriate team member for further follow-on action.
- Preparing notification details for relevant authorities for entry and exit of tenants – rates, utilities, etc.
- Assisting with servicing property meetings (i.e., circulating papers, coordinating actions where required).
- Responsible for the recording of void premises and issuing of building keys.
- Occasionally provide assistance to the Trust’s reception/office manager for general office duties and reception cover if required.
Knowledge and Experience:
- A minimum of one year’s experience in a busy property department.
- A broad understanding of commercial property or demonstrable experience of transferable skills if you are from a different sector.
- Customer focused, with the ability to provide a friendly and efficient service to customers, staff and tenants.
- Good time management, attention to detail, organisational skills and the ability to work under pressure with changing priorities.
- Excellent administrative skills.
- High level IT skills and experience of using MS Office (Word, Excel, PowerPoint)
Personal skills:
- A personable and collaborative approach, with experience of developing and maintaining positive relationships with a range of stakeholders.
- Good communication skills, orally and in writing.
- Ability to work independently and as part of a team in a multi-cultural and diverse environment.
- Connections to/understanding of the local area would be highly desirable.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Wednesday 29 May when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. We do this by funding great initiatives, leading cutting-edge research and working for change - scaling up and spreading the practices that make a difference.
The Chief Operating Officer (COO) has a critical role in ensuring we succeed in this work. You have a key leadership role in overseeing the overall health of the Fund in partnership with the Executive Director. The role oversees our finances, people management and – for the right candidate –much of our grant-making and project management.
Key responsibilities
You’ll lead on key organisational governance processes and ensure the Fund makes wise decisions, by:
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Being a leading member of our Directors’ team, overseeing all elements of the Fund’s work.
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Ensuring that the Fund operates as efficiently and effectively as possible by prioritising the right activities and matching resources to deliver on our mission.
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Ensuring we have the right long, medium and short-term financial plans in place and that we maintain close control over our financial decisions and spend.
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Informing our Board and our Risk and Audit Committee on our financial performance and risk.
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Ensuring the Fund’s investments are well managed through supporting the Endowment Investment Committee (this does not require investment experience).
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Managing our Grants and Evaluation Committee (this decides which evaluations we should fund) and ensuring it operates effectively.
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Ensuring that any ambiguities in the organisation are identified and removed.
You make sure that the Fund has the people, tools and resources in place to excel. This will require us to:
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Hire, develop and inspire the very best people: Managing our Head of People, you will ensure that we hire the best possible staff, compensate them appropriately, provide necessary and effective training, maintain a strong focus on staff well-being, manage and develop staff effectively and address poor performance when required.
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Provide staff with the tools they need to perform: Managing our Head of Grant Operations, you will ensure that we have the tools we need to deliver, including management information, databases, systems and processes and office facilities.
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Track performance: Track performance against our goals efficiently and effectively, championing a system of accountability and action to review, identify and empower the right people to act on delivering according to the plan.
Working with colleagues, you’ll ensure we award grants, manage grantees and oversee evaluations efficiently and effectively. This will require us to:
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Make excellent decisions about our grants: Working with – and potentially managing1 - the Assistant Director for Programmes, Impact and Partnerships, you will help to ensure that our processes for assessing funding applications achieve our organisational priorities for evidence generation. This requires you to understand what partners are trying to do, whether it’s likely to work, whether it will help us build an accessible and trusted body of knowledge, and whether we can build on it to make long-term change happen.
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Evaluate our programmes: Working with - and potentially managing - the Assistant Director of Evaluation, you will help to ensure that we select and partner with high-quality evaluators to understand how well different activities work.
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Ensuring the team maintains effective monitoring processes: Working with your team, you will develop the necessary skills, processes and decision-making processes to identify when things aren’t going to plan and respond accordingly.
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Build strong relationships with your external partners: You and your team will build strong, trusting relationships with the projects the YEF funds and the evaluators that we work with. Your team will be known for being attentive yet assertive and measured and efficient in the reporting information we expect. You will become well connected in the sectors that we are working in.
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Identify opportunities to scale up projects: You will be proactive in identifying projects that would benefit from capacity development support or that may be ready to scale up their work, collaborating with Impetus to deliver on this.
In support of these goals you will also
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Lead and build a team that is so much more than the sum of its parts: Working with your direct reports you will build a culture that brings the very best of the different skill sets and approaches in your team. You will lead this team, providing exceptional direction, culture and clarity.
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Make it easy to be effective when working in your team: You will bring clarity, lean processes, clear accountabilities, timely decision-making and effective systems so that people working in your team comment on how easy it is to get things done.
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See your primary team as the Directors team: As a core member of the Directors team, you will be part of making the most important decisions about the short-term and long-term strategy of the Fund. You will build and model the culture and values that we need to make a real difference. You will leave ego at home and look to make the rest of this team a great success.
Person specification
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You are excellent at leading on finance in an organisation: You find it easy and straightforward to develop and oversee, large organisational budgets and ensure timely preparation of management accounts. You’re excellent at financial forecasting and understand how to make judgements and recommendations based on future scenario planning. You have experience reporting to Boards on financial performance and health, and leading on organisational external audits.
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You are strategic about finance: You’ve got real skill in distilling complex financial information into simple, easy to understand reports and presentations that enable good decision-making. You see your knowledge of finance as a way to serve Director-level colleagues with overall decision-making. You also understand how to navigate competing priorities and how to calculate and articulate risk and reward, knowing few decisions are straightforward.
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You get teams to use data well: You understand that accurate data and excellent management information tools enable good decision-making. You understand how management information databases (like Salesforce) work and would be able to maintain and build a culture of recording data and maintaining data quality within big teams. Ideally, you have experience working directly with Salesforce.
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You get things done and are brilliant at improving things: In previous jobs, you have held significant responsibility for ensuring challenging projects are delivered on time. You like finding ways to make things operate better for everyone. You are excellent at designing and putting in place effective systems and processes.
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You are a low ego and effective leader: You have a track record of building and leading effective teams. You are thoughtful about how to get a team working well and people tend to warm to you and respect you. You are not afraid of managing someone brighter and better than you or of addressing poor performance. You leave ego at home. You work very well in a team. You like taking responsibility for things. You can balance the task, the individual and the team.
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You are interested and experienced in both staff development and financial planning: You are equally at home thinking about the processes and approach we need to recruit and develop great staff as you are thinking about how we control our expenditure and report our finances.
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You learn fast but remain humble: You are quick at getting your head around things. It wouldn't faze you to have responsibility for organising things that are new to you as long as you have an expert to ask advice from. You like learning and developing. You know how much you don't know as well as what you do.
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You are interested and thoughtful about grant-making and evaluation: You may not be an expert in grant-making, but you have experience of how charities think and approach applications for money. You have enough cynicism to know how these things can go wrong, but not so much that you can’t make them go right. You may not be an expert in evaluation, but you care about finding out what works.
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You are an excellent strategic thinker: People say that you are good at seeing the big picture as well as the detail. You have experience of wrestling into place a strategy for a project or organisation. You would be able to describe the strategy of the work you are leading at the moment. You are able to see things from different points of view.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this job" button by 5pm, Friday 31st May 2024.
We will plan to host the first round of interviews the week commencing the 3rd June 2024.
You’ll be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Your data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
The client requests no contact from agencies or media sales.
ROLE PURPOSE
This position involves identifying and prioritising potential donors capable of making significant contributions to help us deliver a range of projects aimed at enhancing the student experience and supporting the local community. By providing the Development and Fundraising Team with tailored and insightful research, this role will enhance the prospect funding pipeline and facilitate the cultivation of a diverse pools of donors, including individuals, grant-making trusts, and companies. This role will also manage a well-structured stewardship program for donors. Responsibilities include promptly acknowledging donations, creating personalised impact reports, and overseeing bi-annual events which recognise and celebrate their support.
PRINCIPAL ACCOUNTABILITIES
· To maintain and develop the University’s database of fundraising prospects through proactive identification, analysis, and segmentation, (individual and aggregate) record updating, and original research, including the identification of new prospects.
· To prepare prospect profiles (which may include wealth ratings), and work with relationship managers to devise appropriate tailored cultivation and solicitation plans, enabling appropriately targeted fundraising asks.
· To develop and manage reporting in the database across fundraising portfolios to help ensure prospects are strategically moving along the prospect pipeline towards major gift solicitation • To produce and provide due-diligence reports on prospective donors as part of the University’s gift acceptance procedures.
· To deliver an annual donor recognition event to acknowledge and celebrate the support of the University’s most generous supporters.
· To organise smaller bespoke events for higher level donors to the university, for example, site visits to project sites and/or opportunities to meet student beneficiaries.
· To write insightful and impactful bespoke reports for donors supporting the University, ensuring reports demonstrate the positive impact of support and encourage repeat gift solicitation from the fundraising team.
· To keep abreast of regulations, including the Privacy and Electronic Communications Regulations (PECR) and the General Data Protection Regulations (GDPR) ensuring that all prospect research and cultivation is compliant and understood by fundraisers.
· To undertake any other duties as appropriate within their competence, as required by their Head of Unit from time to time.
CONTEXT
The primary purpose of the Development team is to secure philanthropic income to support the delivery of the University’s Being Westminster 2022-2029 strategy. The Development team forms part of the Global Recruitment, Admissions, Marketing and Communications (GRAMC) directorate. The team also works closely with the Business Engagement Directorate to deliver an integrated approach to the University’s relationships with its key external stakeholders. The Development team collaborates with the Alumni Relations team to inspire and engage the University of Westminster’s vibrant, global community of alumni and supporters to build lifelong and mutually beneficial relationships with the institution.
DIMENSIONS
· The role has no budgetary responsibility.
· This role will be expected to manage a varied workload with limited, direct supervision.
· The post holder will be expected to support key GRAMC activity which may include some unsocial working hours.
PERSON SPECIFICATION
QUALIFICATIONS
Essential
· Educated to degree level.
· Membership in a relevant professional body (e.g. CASE)
TRAINING AND EXPERIENCE
Essential
· Experience researching potential funders/prospects or investors using a range of sources and analysing and synthesising findings.
· Familiarity with a range of tools and information sources useful to prospect research
· Strong working knowledge of fundraising and understanding of the fundraising and gift management process.
· Experience of working with CRM systems
· Experience in working with large and complex sets of data; analyzing and communicating key findings in an understandable way
· Experience in handling confidential data with tact and discretion, with good practical knowledge of the Data Protection Act
· To understand individual health and safety responsibilities and an awareness of the risks in the work environment, together with their potential impact on both individual work and that of others.
· Experience in delivering events that recognize and acknowledge key stakeholders thoughtfully and creatively.
Desirable
· Experience working within a Development and Alumni Relations/Advancement function within a UK HEI
· Experience of The Raiser’s Edge
· Thorough knowledge of the General Data Protection Regulations (GDPR)
APTITUDES, ABILITIES AND PERSONAL ATTRIBUTES
Essential
· Excellent interpersonal, networking, and verbal communication skills and proven credibility in engaging senior internal and external stakeholders, clients, and donors
· Strong writing skills and the ability to write compelling and insightful reports that demonstrate impact.
· Ability to work well under pressure and to successfully manage several projects simultaneously, to deadline.
· MS Office proficiency and experience with Excel spreadsheets
· Excellent organizational skills, methodical approach, and attention to detail
· High attention to detail
· Fully committed to contributing to a stimulating learning and working environment that is supportive and fair, based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.
· A proven record of working cooperatively and flexibly as part of a team.
· Commitment to the role of philanthropy within a university setting
· Resilient and tenacious
· Self-starter, able to act on own initiative.
· The post holder will be expected to work unsocial hours on occasion.
HOW TO APPLY
To apply for this vacancy, please visit our vacancies page where you will be able to download our application form template. You will then be requested to complete a quick registration before being able to upload the completed application form and any supporting documentation.
Applications should include:
· A concise statement in support (ideally no longer than two pages), addressing the criteria in the Person Specification and motivation for applying.
· You may also include an up-to-date curriculum vitae;
· names and contact details of two referees (although referees will only be approached at the offer stage).
The deadline for receipt of applications is midnight on 8 June 2024.
Interviews will take place on 19 June 2024.
An appointment will be made subject to proof of eligibility to work in the UK and satisfactory references being obtained.
At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.
We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.
The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.
OUR BENEFITS
The University offers a range of well-being and work-life balance benefits to recognise and reward the essential contribution our colleagues make to success and growth. Our benefits are inclusive for colleagues of all backgrounds including LGBTQ+ colleagues, disabled colleagues, pregnant colleagues, parents, and carers, as well as colleagues of all genders, ages, ethnicities, nationalities, religions and beliefs, and marriage and civil partnership status.
· 35 days annual leave per year, plus bank/national holidays and University of Westminster closure days (pro-rata for part-time staff).
· A generous occupational pension scheme.
· Annual incremental progression and/or cost of living reviews.
· Generous maternity, paternity, and adoption leave.
· Flexible working and smart working.
· Learning and development opportunities.
· Free membership rates for a wide range of sporting facilities, including gyms at Regent Street and Harrow campuses, as well as the Chiswick Sports Ground.
· Employee assistance programme.
· The opportunity to participate in other attractive employee benefit schemes such as Cycle to Work, Eye Care Vouchers, Season Ticket Loans, and Give As You Earn.
The client requests no contact from agencies or media sales.
Vista changes lives. We are the leading local charity working with children and adults affected by sight loss and are looking for a candidate with strong charity finance and board governance experience to join our team.
You are all the things a good FD should be, with extensive experience of working at a senior level in the charity sector which has taught you how to support colleagues at all levels. You have a good head for governance, are naturally patient and systematic and want a board-level role that allows you to make a genuine impact on people’s lives.
As Director of Finance and Governance you will also be our Company Secretary and DPO, supporting the CEO and Board of Trustees to ensure that Vista is fully compliant with all regulatory requirements.
Vista is going through a period of change and service development so we are looking for someone who is willing to embrace this and has the requisite imagination and foresight to thrive in this environment.
Benefits: 31 days annual leave (pro-rota for part time), inclusive of bank holidays, plus your birthday off as a gift from Vista; extended maternity/paternity leave; full training for the role; flexible and hybrid working; excellent health benefits; free and unlimited access to an independent and confidential Employee Assistance Programme.
We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer. We particularly welcome applications from candidates with disabilities including visual impairment, and we encourage applications from such people who are under-represented in our workforce and face disadvantage on account of disability. All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The essentials …
- Permanent, full-time
- £30 – 35k (depending on experience)
- Hybrid working (3-4 days in office with 1-2 days per week working from home)
What you’ll be doing …
The main purpose of this role is to grow the venue hire pipeline of business and deliver venue hire events and specialist group events to excellent standards ensuring repeat business and maximising new sales opportunities. We are seeking a professional, confident candidate who enjoys the end-to-end process of events and is keen to make their mark on venue hire at the Society. You will also be highly organised with a keen eye for detail and confident being the ‘gatekeeper’ of the room bookings diary at the society.
Overall responsibilities / requirements …
Venue Hire Sales & Marketing:
- To deal with all venue sales enquiries in a timely and efficient manner.
- To build and maintain an effective pipeline of venue hire enquiries. Including attending venue hire showcases and B2B networking events as necessary.
- Professional and friendly manner, confident in delivering and leading on showrounds to prospective clients.
- To produce venue hire literature and ensure that all material relating to the venue facilities is kept up to date.
- To meet venue hire sales targets for 2024 as set by the Society and build effective sales pipelines for 2025.
- Liaise with Marketing Teams to produce bespoke posts and newsletters for members, venue hire leads and special offers for venue hire throughout the year, maximising engagement.
- Support the Head of Events with all key cultivation events including venue hire showcases and any new business ventures.
Venue Hire Administration:
- To maintain safe working practices in conjunction with Health & Safety policies.
- Work collaboratively with Buildings Manager to communicate key information taking place across Burlington House.
- To liaise with AV company with regards to timings, payments, staff needs, training and use of equipment / set up for events.
- To liaise with caterers with regards to timings, payments, staff attending, training and room set up for events.
- To produce a weekly booking sheet for all staff to communicate bookings across the building.
- To produce and meet budgets for events in consultation with the Head of Events
- Manage the venue hire diary, ensuring it is kept up to date and all bookings are accurately recorded.
- To check all incoming invoices against quotes/information received and pass to accounts for payment.
- To raise and resolve any invoice queries in a timely manner.
Event Operations:
- To deliver all venue hire and specialist group events to excellent standards.
- To liaise with speakers and venue hire delegates and communicate all logistical details in a timely fashion including H&S briefings, PEEP plans and Risk Assessments.
- To make any other logistical arrangements that are necessary for the smooth running of events covering timings, parking, room set-ups etc.
- To ensure that all events are accessible and organised within the disability discrimination legislation.
- To support the events team with ad-hoc events out of hours where needed across the year.
- Ensure the events spaces are well maintained in collaboration with the Buildings Manager.
Teamwork:
- To be proactive in identifying areas for potential improvement in the events programme
- To take part in developing more efficient ways of working within the team
- To ensure that positive working relationships are created with other departments at GSL
- To participate in team meetings and wider meetings including External Relations and Health & Safety.
Other responsibilities and expectations:
- The post holder is expected to work flexibly to respond to changing needs at The Geological Society. As the Conference Office operates a room hire service it is expected that the postholder will undertake out-of-hours work to ensure that this service can operate. Excess hours worked will be compensated for by time off in lieu.
- The post holder is expected to undertake any other responsibilities or tasks consistent with the role and/or reasonably required by the Head of Events.
What we’re looking for …
- Excellent organisational skills.
- Experience 2-3 years working in events and/or venue background.
- A commercial mindset with natural aptitude for sales.
- Confident induvial with a can-do attitude, uses initiative to make things happen.
- Excellent reporting and negotiation skills.
- Ability to work to deadlines and juggle a varied and busy workload.
- Team player, working effectively both independently and in a team.
- Proven experience of working across multiple projects to tight deadlines.
- Competent with Microsoft Office programmes.
- Collaborative spirit, willing to work across multiple teams to achieve best possible outcomes.
- Strong level of spelling and grammar.
The ideal candidate will have:
ESSENTIAL
- Experience of event sales and marketing
- Experience of working with external suppliers and speakers
- Personable, customer service and networking skills
- Awareness of the events industry
- Awareness of running events for similar organisation / or venue based.
DESIRABLE
- Degree qualification
- Working within a venue similar to Burlington House Image editing / design skills.
A bit about us …
The Geological Society is a registered charity and employs just over 50 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in a positive work/life balance and offer a flexible approach to working from home as well as 25 days holiday (plus bank holidays) when you start with the option to add 2 extra days per year.
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected.
The client requests no contact from agencies or media sales.
As our Senior Operations Officer, working closely with the Head of Operations, you will play a vital role in the smooth running of our organisational operations. The remit of the role covers a wide range of functions including senior officer responsibility for ICT systems, office management, building management, and also contributing to Quartet’s strategy in response to carbon reductions and equality, diversity and inclusion.
The ideal candidate for this role will have previous relevant ICT experience, operational experience of supporting a team in an office environment – preferably for a charity or not for profit organisation – and will have the necessary skills to work both practically and professionally with staff and trustees, tenants, and other third parties to deliver the best possible operational delivery across Quartet’s varied services.
Highlights of the role:
- Permanent Full Time Contract: 35 hrs per week
- Salary: circa. £33,000 per annum.
- 25 days annual leave, plus all public holidays, and 3 extra days between Christmas and New Year
- Employee benefit scheme
- 6% employer contribution to optional Stakeholder Pension Fund.
If you think this role is for you please first read the full recruitment pack by clicking on the link at the bottom of this page, and then send all the following information in order to apply and to be considered for interview;
- A covering letter stating why you’re the right person for this role and the ways in which you meet the essential and desirable criteria (max. 2 sides of A4)
- A completed Quartet job application form which includes your basic details
- An up-to-date CV (max. 2 sides of A4)
- A completed anonymous Equality and Diversity Monitoring Form (this is voluntary)
Closing date: 12noon Monday 13 May 2024
In-Person Interview date: Friday 24 May 2024
Please note: No agencies. Applications which do not meet the requirements stated above will not be considered. Dates given may be subject to change.
If you are an operations professional with both a technical and practical approach and the ability to communicate effectively with a wide range of people, please do consider applying for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Real Estate Balance (REB) is a leading campaigning and membership organisation working to improve equality, diversity and inclusion (ED&I) in the real estate industry. Our members include different types of businesses, both large and small, from across the property sector.
We work at all levels of the industry, offering a range of programmes, campaigns and events that help leaders accelerate progress on diversity, support middle managers to create inclusive workplace cultures, and empower the next generation of leaders to unlock their potential and thrive.
Together with our members, we’re working to create a real estate industry that’s fairer, better-balanced and more equitable for everyone.
Established in 2016, REB now has close to 130 corporate members and is still growing. It is a not-for-profit organisation.
The Executive Management Administration team of 5, headed by the MD, run the organisation on a day-to-day basis. The team is supported by the REB board and committees, together with 3rd party providers for accounting, payroll, banking, media & public relations, website hosting and IT services.
Role and Responsibilities
New Position: Due to the increase in REB memberships and activities, a new full-time events role is being created to support the executive team.
Key Tasks – support the MD in creating and delivering a member engagement and events programme
1. Conception and collaboration of member events, through to completion
2. Promoting events to members, working alongside REB’s external PR/Communications agency
3. Managing event registrations and guest lists
4. Responsible for line managing the events administrator
5. Responsible for REB events planning, logistics, analysis (report & presentation) and follow-up actions
6. Attending meetings with members re event planning and development
7. Reporting quarterly to the board and attending board meetings with the Executive team
Detailed Responsibilities
1. Develop, manage and deliver REB’s event programme (working with MD and ED&I coordinator):
o upload event listings to website;
o prepare invitations;
o liaise with host venues;
o oversee registrations & comms;
o obtain event feedback
2. Monitor and evaluate events including reviewing feedback and attendance
3. Coordinate the CEO Breakfasts series
4. Maintain the Events page on the REB website
5. Maintain a database of venues
6. Identify, approach and secure appropriate speakers and participants for events
KNOWLEDGE & EXPERIENCE
1. Events management and logistics
2. Knowledge (preferably working knowledge) of Microsoft Dynamics and Marketing
3. Knowledge (preferably working knowledge) of current best practices and trends in ED&I, including familiarity with key concepts (e.g. allyship, unconscious bias, intersectionality, etc.)
Preferred Skills
1. Windows 10/Office 365 including Word, Excel, PowerPoint and other capabilities
2. CRM and website management systems
3. Filing and organisational skills
4. Minute taking and assigning follow-up actions
5. Collaborative working in a small team environment
6. Working with board members/special advisors and committee members on reports, reviews, approvals and presentations
7. Real Estate industry knowledge
Additional Notes
Preference is for applicant to have own laptop/desktop with printing/scanning facilities.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
- 35 hours a week
- 100 Berkshire Place, Winnersh, Wokingham RG41 5RD
- Hybrid or remote considered
- Previous experience is desirable but not essential - we are looking for a quick learner who is able to use their initiative to develop within the role
About us:
Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and those who care about them. We help ostomates to return to sports, hobbies and other activities after surgery, and give them the confidence to return to a full life and take on fresh challenges. Our campaigns raise awareness of life with a stoma and encourage organisations to make their facilities more inclusive.
About the role:
As the Fundraising Executive you will work to grow income through developing our community engagement, attracting, building and managing relationships with a range of supporters (individual donors and fundraisers, community groups, local businesses, volunteers etc). You will lead on the stewardship of events and challenges, including our annual Step Up campaign, by supporting individuals and groups to raise funds through fundraising activities. The post-holder will also support the recording of donations, send appropriate acknowledgements, review fundraising materials, and prepare fundraising content for social media, our website and our quarterly magazine, Tidings. The right candidate will be in a prime position for career progression as we grow our small team.
Our ideal candidate:
We are looking for a motivated, confident individual with strong organisational skills and an impeccable attention to detail, who is passionate about supporting people living with stomas and those who care about them. The successful applicant will be expected to have a broad understanding of a range of income generation methods and communication styles, and the third sector. Previous experience is desirable, not essential.
If you’re interested in applying and would like to work with us, but are unsure if you have the right skills and experience we’d still love to hear from you – we don’t expect everyone to meet all of the essential criteria listed in the job pack
Core role responsibilities
· Working alongside the Fundraising Manager to implement the fundraising strategy, with a focus on building unrestricted income
· Donor stewardship, including recording and thanking for donations, and other supporter communications, to encourage long-term, repeat support – engaging existing supporters, making them feel valued, proud, and committed to supporting the charity
· Working with our supporters to organise and host interesting activities and events in the community and digitally, to significantly increase fundraising income; ensuring excellent support of their activities during planning and delivery, and arranging attendance from the Colostomy UK team and volunteers as appropriate
· Preparing appealing fundraising materials and content for all types of communications
· Representing and raising the profile of the organisation externally by giving presentations and promoting the need for fundraising among different audiences
· Working with the Marketing & Social Media Executive to ensure fundraising is included in our public-facing communications, to supporters and audiences on social media, in newsletters and on other channels; ensuring our website, social media channels and print material are kept up to date with fundraising news and activities that inspire engagement and giving
· Supporting fundraising with analysis and reports to enable us to continue to build and improve our profile; monitoring engagement and conversions from different fundraising campaigns
The job pack includes the full job description and person specification.
We have a range of benefits that we offer our team, these include:
- Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Increased annual leave allowance based on length of service, up to 30 days
- Season ticket loan
- 5% contribution to pension scheme
- An extra day holiday for your birthday and one day off a year to volunteer
- Training and development opportunities to support your learning and growth
- Fresh fruit in the office
- Free on-site parking
Please send your CV and a one page covering letter to Lindsay Walrond, Fundraising Manager, by midnight on 8th May 2024.
In your cover letter, please tell us:
1. About your relevant experience
2. What skills and qualities you will bring to the role
3. Why you’d like to work for us
4. Where you saw the job advertised
If you’re interested in applying and would like to work with us, but are unsure if you have the right skills and experience we’d still love to hear from you – we don’t expect everyone to meet all of the criteria listed.
We exist to make a positive difference for anyone impacted by any kind of stoma or stoma surgery.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Isle of Wight Donkey Sanctuary is a growing and cherished part of our community, dedicated to providing a safe haven for donkeys and educating the public on their care and welfare. Our vision extends beyond equine welfare to creating an environment where our team, volunteers, and visitors can feel welcomed and enriched.
Position Summary
We are in search of a Chief Operating Officer (COO) adept at turning strategic visions into operational realities. The COO will oversee daily operations throughout the sanctuary, ensuring excellence in health and safety practices, and fostering high team performance and growth. As a key partner to the CEO, this role demands a leader skilled in operational management and strategy implementation, preferably with experience in the third sector and a deep commitment to animal welfare.
Objectives of the role
1. Strategic implementation and operational leadership - working in close partnership with the CEO to integrate strategic objectives into the organisation's day-to-day operations. This will include focusing on enhancing process efficiency, ensuring operational excellence and maintaining budgetary control connected to operational issues.
2. Developing high performing teams – driving team excellence through targeted recruitment, comprehensive onboarding, ongoing professional development, and robust performance management strategies, ensuring team cohesion and high retention rates
3. Ensuring regulatory compliance and safety - maintaining rigorous adherence to all relevant charity and health & safety regulations, proactively ensuring a safe environment for staff, volunteers, visitors and our equines.
4. Fostering a supportive culture - creating a work environment where commitment to our sanctuary's values and alignment with our vision and mission inspire and unite our teams.
5. Acting as a deputy for the CEO - representing the charity and making decisions in the CEO’s absence, ensuring leadership continuity and organisational stability.
Responsibilities
Responsibilities include:
· Evaluating internal operations to identify and implement efficiency improvements
· Developing and implementing policies (in collaboration with the CEO and Trustees) that support the sanctuary's goals and ensure operational alignment.
· Overseeing daily operations across the estate, including visitor facilities, barn and paddock maintenance, and health and safety compliance, ensuring a safe environment for staff, volunteers, visitors and equines.
· Directly overseeing the performance of our teams in Visitor Experience, Volunteering, Estates and Facilities, ensuring these areas not only operate efficiently but also focus on creating exceptional experiences for visitors and volunteers. This includes working closely with HR to foster successful recruitment, professional development, and other HR initiatives to build and sustain high-performing teams.
· Ensuring the sanctuary is ready and welcoming for visitors each day, effectively monitored and managed throughout the day and securely closed at night
· Health and safety leadership - spearheading safety initiatives and training a skilled team in safety protocols, ensuring a secure and safe environment for staff, volunteers, visitors and over 130 donkeys and ponies. The COO will work closely with the Head of Facilities and Estates Supervisor to enforce health and safety policies, address safety issues, as well as ensuring readiness and responsiveness for critical incidents, including fire and medical emergencies.
· Serving as the deputy for the CEO, including leading the sanctuary in the CEO’s absence, making critical decisions, and managing external relationships.
The above role encompasses an understanding that the sanctuary operates seven days a week and requires a willingness to work weekends and evenings as needed to ensure continuous leadership and operational excellence.
Reporting structure
Reporting directly to the CEO, the COO will have the following direct reports: Head of Estates, Visitor Experience Manager, and Volunteer Manager.
Required skills and Experience
· A strong ethical commitment to animal welfare, demonstrated through previous work or personal advocacy, with the desire to make a positive impact in the community and beyond.
· A track record of managing operations effectively, demonstrating the ability to oversee day-to-day activities
· Proven experience in translating strategy into actionable plans
· Proven effectiveness in managing diverse teams and working with volunteers, highlighting the ability to engage and inspire a wide range of contributors towards common goals.
· Experience in budgeting, data analysis and using performance metrics to guide decisions.
· Flexibility to adapt to changing priorities and the agility to respond to unforeseen challenges, particularly in animal welfare contexts.
· A collaborative approach to working with key stakeholders, including the CEO, to ensure alignment with the organisation's goals.
Desirable:
· Experience within a non-profit organisation and familiarity with the regulatory environment specific to the charity sector, including health & safety standards and compliance.
Why Join Us
By joining the Isle of Wight Donkey Sanctuary as COO, you’ll play a pivotal role in shaping the future of donkey welfare, leveraging your expertise to make a lasting difference. You’ll lead a dedicated team, drive operational excellence, and contribute to a cause that’s both meaningful and rewarding.
The successful applicant will line-managed by and work closely with the Head of Practice Management (HoPM). It is essential though that they are self-motivated and can work independently.
Key tasks
- To establish and maintain a communications strategy and plan for Chambers, utilising the latest in digital communication methods.
- To manage the promotional activities of Chambers, its Practice Teams, and individual members, by managing and developing:
- Its website and social media,
- Webinars, podcasts and other digital training methods,
- In-person training and promotional events.
- To assist the HoPM by promoting Chambers to professional clients.
- To manage the promotion of Chambers via the media.
- To manage and promote engagement with legal associations, charities and NGOs to further the ethos and business of Chambers.
- To promote Chambers and its members to relevant legal directories.
- To assist with the development and promotion of campaigns organised or joined by Chambers.
- To undertake internal communication work building a culture of engagement across Chambers.
The above tasks will include:
- Identifying newsworthy cases and issues upon which Chambers may wish to engage, including through liaising closely with members of Chambers and the Practice Management Team (PMgT) to identify notable cases and issues upon which we may wish to engage.
- Working under the direction of the HoPM to assist in the practice development of individual members.
- Engaging barrister members and pupils to produce high quality training and promotional material for the website and social media, including content production such as webinars, podcasts and vlogs.
- Ensuring the website is:
- Accessible, attractive, interesting and as useful as possible to our professional and lay clients,
- Optimised to achieve top search engine ranking,
- Up to date, with members’ pages regularly reviewed, and news items frequently added,
- A source of training materials and information relating to our work and ethos, including webinars, vlogs, blogs and ‘how to’ guides.
- Ensuring a variety of social media platforms are utilised to optimise the footprint of Chambers, and to promote news about Chambers’ cases and other activities as quickly, professionally and as widely as possible.
- Identifying potential new clients to the PMgT and assisting them in the promotion of Chambers.
- Maintaining and developing professional client contact lists, mailing lists and databases, in conjunction with the Practice Teams and PMgT.
- Coordinating, advertising and managing training and promotional events in conjunction with Practice Teams and the PMgT. This to include maximising outcomes from events.
- Liaising with outside bodies, including legal associations, charities and NGOs to promote the engagement of members of Chambers and the standing of Chambers as a whole.
- Managing the use of Chambers seminar facilities for ethos-compatible third-party events.
- In conjunction with the HoPM and individual members, coordinating and drafting submissions to legal directories.
- Developing and maintaining effective relationships with journalists, media outlets and prominent actors in the human rights field to optimise the exposure of members and Chambers as a whole.
- Maintaining and developing promotional material for Chambers to reflect and promote its ethos.
- Assisting with the production of Chambers promotional material, including sophisticated marketing materials by utilising the latest advertising platforms optimised for social media.
- Monitoring, evaluating and reporting on key communications activities, to help refine and improve the strategy.
- Working to a budget set by the Chambers’ AGM and reporting to the Staffing / Planning Committee and Chambers’ Meetings as requested.
Person Specification
The individual will have:
- A clear understanding and commitment to the ethos of Chambers.
- Experience of developing and maintaining an organisational communications strategy.
- A strong technical understanding of website and social media platform management and content production.
- Experience of the use of a range of digital communications for promotion and development.
- The ability to draft clear, engaging copy and undertake editing, under pressure.
- Strong interpersonal skills.
- The ability to work both in a team and on own initiative.
- The ability to think creatively and demonstrate a very high level of attention to detail.
- Strong administrative and organisational skills, with the ability to prioritise.
The successful applicant will be confident and articulate, and may have relevant experience in the NGO, international organisation, development or charity sector. A general understanding of the way the legal profession is organised and works will be helpful but not essential.
Garden Court North Chambers occupies a modern spacious premises in Blackfriars House, a Bruntwood Works pioneer building offering a collaborative working space with a library and podcast room, a high-spec auditorium and a communal lounge and independent coffee shop.
We offer excellent working conditions in a friendly and modern environment; training opportunities; annual pay reviews; a contributory pension scheme; and 25 days paid annual holiday in addition to statutory bank holidays and any weekdays when Chambers is closed.
The client requests no contact from agencies or media sales.
Empowering refugees to thrive as they rebuild their lives.
Upbeat Communities deliver services to welcome refugees and support them to settle and rebuild their lives in the UK. We are looking for an Administrator to support the team.
About You.
Do you love data and technology, and are confident using multiple online platforms and systems? Are you an excellent planner, with a high attention to detail? Are you able to work to tight deadlines, whilst being comfortable with change and flexibility? Do you have good teamwork, communication and interpersonal skills, with the ability to interact with people from diverse backgrounds?
Purpose of the role:
· To be the first point of call for IT, data and facilities processes.
· To provide administrative support across the organisation.
About us.
Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.
Our organisational values, lived out by our staff and volunteers, are:
We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY. We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.
Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.
Main duties and responsibilities:
IT
· Ensure all staff have IT equipment from their first day of work, ensuring that they are able to access the IT support they need with minimal interruption to daily tasks.
· Keep a record of all IT equipment, key information and renewals due.
· Be the first point of contact for IT provider, leading on Cyber essentials & annual IT audit.
· Lead on the implementation of strategic IT goals.
· Support the Continuous Improvement Officer to find new ways of working and ensure we stay up to date with emerging IT trends.
Data
· Maintain organisational databases, ensuring all data is accurate, meaningful, and compliant with the requirements of current and potential funders, as well as Upbeat’s policies and procedures for data.
· Liaise with Data consultants to manage workflow of data requests.
· Present data in a useful manner for stakeholders.
· Play a key role in the organisation around GDPR and Data Protection.
· Be responsible for the confidential maintenance of service user records and other relevant documents in line with Data Protection legislation (e.g. data protection impact assessments).
Facilities
· Support with office management processes (ordering stationery and equipment).
· Support in the efficient use of premises (organise key holder rota, complete regular checklists).
· Support with risk management and Health and Safety compliance (risk assessments, checklists, PAT checks).
Administration
· Provide administrative support to the charity’s projects (topping up payment cards, phone lines, donation admin).
· Assist with organising and monitoring staff training.
· Assist with the review and writing of policies and the staff handbook.
· Assist with process mapping across the organisation.
Other
· Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.
· Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures.
· Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
Person Specification:
We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.
Experience
· Experience of supporting IT systems.
· Experience maintaining & improving an organisations Cyber Security position.
· Experience using data for reports and presentations.
· Experience of using a range of online platforms for managing data and information.
· Experience of using Microsoft Office, (Outlook, Word, Excel).
· Experience of office / resource management.
Skills & Attributes
· Excellent spoken and written English, with the ability to communicate to participants and external agencies.
· Excellent administrative ability, well organised and reliable.
· Excellent IT skills.
· Confident in managing and interpreting data.
· Ability to plan and manage your own workload.
· A team player with a helpful attitude and a positive disposition.
· Ability to communicate clearly and professionally to a range of stakeholders.
· Good problem-solving skills.
· Ability to work well on your own initiative and as part of a team.
· Understanding of the need to always maintain confidentiality.
· Commitment to some evening and weekend work.
· Commitment to actively demonstrate and participate in Upbeat Communities’ ethos and values.
What we offer as an Employer
· 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
· Flexible working to promote a good work / life balance.
· Opportunities for continued training and development.
· Competitive pension scheme.
· Annual team retreat to recharge, re-envision and build relationships across the team.
· Regular support and supervision.
Empowering individuals and families to thrive as they rebuild their lives.
The client requests no contact from agencies or media sales.
This role is an exciting opportunity to help support the mission of the charity through a programme of income-generating corporate cooking teambuilding challenges. We have been running these successfully for several years and are now looking to replicate the model outside London, starting with a pilot in central Birmingham.
You will facilitate and run our Food Invention Challenges in a kitchen facility in central Birmingham, collaborating with corporate teams, local stakeholders and the venue.
We are seeking a people-oriented person with great communication skills, who is looking for a flexible role that has the potential to grow. If you have a love of food, strong organisational skills and enjoy creating fun and engaging teambuilding sessions, then this is the role for you!
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) pro rata based on FTE/working hours. Plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on 7th May 2024.
Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Interviews scheduled for: week commencing 13th May 2024
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We do not hold a sponsor licence therefore we are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
At Guy’s & St Thomas’ Foundation, our mission is crystal clear – to lay the foundations of a healthier society. Nestled in the heart of Southwark, London, our foundation boasts a rich history. We operate in collaboration with our local NHS hospitals through our charity brands. Additionally, we establish partnerships with local organizations, offering funding to drive essential programs, delivered through our subsidiary organization, Impact on Urban Health.
Acting as a strategic people partner for Guy’s & St Thomas’ Foundation, this role will drive people management initiatives, support the Foundation Strategy and the delivery of a strategic plan to achieve this. The role will have a designated internal client base to directly partner and will support the Foundation in promoting its corporate values and shaping a positive culture.
This role will establish consistency of practice with all Foundation People Business Partners and ensure delivery of a cost effective, customer-focussed service whilst continually striving for excellence.
Key Responsibilities
Strategic Business Partnering
· Develop a thorough understanding of the Foundation and the business area where you are providing support in order to provide a full people partnering service.
· Translate People strategy and agreed deliverables for your designated business areas into achievable plans and a prioritised implementation map.
· Establish effective relationships with business leads to enable you to provide valued interventions and insights on people management strategies.
· Advise directorate managers on managing people effectively including treating people fairly and professionally to ensure employee engagement and the delivery of Foundation objectives.
· Work with directorate leads to identify skills and capabilities they need to deliver current and future work, liaising with the Talent Management Hub (Learning & Development and Talent Acquisition) to manage the resourcing and talent processes.
· Partner with business area leads to develop learning and development plans for your designated directorate, and liaise with the Learning & Development Manager to identify gaps in levels of capability.
· Work with the Head of Learning & Development to introduce talent mapping initiatives and ensure that leaders and managers within designated directorates are equipped with the skills and confidence to manage effectively.
· In liaison with the People Advisor, provide regular key people metrics with analysis, narrative and ideas to encourage your designated business leads/managers to seek continuous improvements and regular review of individual and team delivery.
· Work with, and bring in, specialists across the People & Culture directorate (e.g., Learning & Development, Talent Acquisition, DEI) to respond to planned and emerging people and business objectives.
Advise, manage, and support
· Develop and maintain all Foundation policies, procedures, processes and forms required to deliver a People service capable of ensuring that the Foundation discharges its duties efficiently and effectively.
· Ensure legal compliance of all People processes and procedures, enabling best practice to be attained in providing guidance to managers and employees, and safeguarding the Foundation’s reputation in the execution of its duties.
· Ensure up to date knowledge of all employment policies and procedures and provide advice and input as required.
· Act as a point of contact for employees to discuss confidential matters or grievances.
· Partner with line managers to provide advice on employee issues, coach managers on how to manage people and resolve employee issues including via the grievance and disciplinary processes.
· Stay current on industry trends, employment law and best practice to provide guidance to managers and staff on all People, legal and compliance issues.
· Foster a positive working environment for all people working at the Foundation.
· Process monthly payroll promptly and accurately with supervision from the Senior People Business Partner.
· Contribute to the Foundation’s strategic approach to diversity equity and inclusion (DEI) and work to actively embed practices which promote DEI across the Foundation’s approach to its workforce and people processes.
· Act as a diversity, equity and inclusion (DEI) champion, representing the directorate and liaising with employee networks on People related issues, policies and procedures.
Performance management
· Partner with directorate leads to drive appropriate and timely performance management and improve performance delivery.
· Manage individual review cycles for your designated directorate, sending reminders to managers when reviews are due and signposting staff and Line Managers to further support and guidance.
· Coach managers on the use of PDPs.
· Promote mandatory eLearning and ensure it is undertaken within prescribed timescales.
· Working with the People Advisor and business leads provide oversight of the 360 feedback surveys for end of year reviews for your directorate.
Employee Engagement and Organisational Development
· Take on/lead any other projects as requested by the Head of People & Culture or Chief People Officer
· Nurture a positive working environment by embedding the company culture and values in the implementation of all people related initiatives.
· Provide mentorship to junior colleagues in the People & Culture directorate and play a key role in their development.
These responsibilities are not exhaustive, and the Foundation reserves the right to assign other duties commensurate with the role as required.
Skills and Experience
Excellent interpersonal skills and effective communication skills (including presentation skills) with a high degree of cross-cultural sensitivity.
• An ability to work as a highly effective team player, able to both collaborate and lead. • Comfortable with ambiguity and confident to working autonomously.
• Emotionally resilient and able to cope with, and resolve, conflict.
• The ability to influence stakeholders at all levels.
• Tact, diplomacy, and discretion.
• Ability to use own initiative and good at problem solving.
• Exceptional communication skills, oral and written.
• Numerate with commercial awareness.
• Pragmatic, proactive and solutions driven.
• Dynamic self-starter who can prioritise and work under pressure.
Knowledge, experience, and qualifications:
• CIPD qualified or equivalent.
• Sound knowledge of employment legislation and its application.
• Strong understanding of diversity, equity and inclusion concepts and the impact the People. function can have in embedding an inclusive and equitable culture.
• HR Generalist experience across a broad range of HR functions and employee lifecycle, and best practice for those.
• Managing employee relations and related processes.
• The ability to analyse and report on HR information and data.
• Experience of working in a fast-paced environment and manging multiple concurrent workstreams.
• Implementing and supporting change management with experience of TUPE/mergers.
Benefits
- Up to 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
The Prince's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.
We are looking for a Centre Support Coordinator to join our team in our Bristol Centre. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.
You will indirectly support young people by ensuring that our Bristol Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.
To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Bristol Centre, this is why planning and organisation skills are a must.
If you are up for a challenge and enjoy working in a team, we would love to hear from you!
The client requests no contact from agencies or media sales.