Head of finance and central services jobs
Are you someone who enjoys helping others and creating positive experiences?
As a Supporter Stewardship Officer, you will play a key part in delivering an excellent experience for our valued members, donors, and supporters. You’ll be the first point of contact for our supporters, helping them feel informed, appreciated, and inspired to continue their support. This is a rewarding role where your ability to build relationships and provide high-quality support will help strengthen our fundraising efforts and community connections.
Key Responsibilities:
- Provide exceptional front-line support to new and existing supporters, ensuring they feel valued and engaged.
 - Build and maintain positive relationships with supporters, encouraging continued and increased involvement.
 - Work collaboratively across the Supporter Stewardship Team and other departments to provide a seamless experience.
 - Direct supporter queries to the appropriate area of the organisation efficiently and accurately, ensuring an integrated approach.
 - Promote additional fundraising opportunities and relevant products to increase income where appropriate.
 - Ensure supporter records are accurately maintained on the CRM database.
 - Respond promptly and effectively to all supporter enquiries in line with our supporter care charter.
 - Follow all data protection, audit, and compliance requirements.
 
About You:
- Experience providing excellent supporter or customer service.
 - Strong communication and interpersonal skills with a confident telephone manner.
 - Able to handle challenging conversations with professionalism and empathy.
 - Competent in using Microsoft Office and databases.
 - A collaborative team player who enjoys working with others to achieve shared goals.
 - Organised, accurate, and able to manage time effectively in a busy environment.
 - Flexible and adaptable to changing priorities and responsibilities.
 
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 days per week, with the flexibility to attend more regularly in line with organisation needs.
If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you. Join us as a Supporter Stewardship Officer and help us continue to build lasting relationships with those who make our work possible.
The client requests no contact from agencies or media sales.
Are you ready to shape accessible and engaging digital experiences that inspire action and support our mission?
We have an exciting opportunity for a Digital Products Manager to take responsibility for the development, delivery and improvement of our digital products that connect and engage our supporters.
You will lead work on our website, donation, fundraising and campaigning platforms, and other digital tools - ensuring they meet the needs of our audiences and support the MND Association’s strategy. Working closely with our Income Generation and Engagement teams, you’ll develop digital experiences that inspire giving, deepen engagement, and make it easier for people to support our mission to improve the lives of those affected by MND.
Key Responsibilities:
- Manage the Association’s digital product portfolio, including websites, microsites and third-party platforms.
 - Lead a programme of continuous improvement with our digital agency to deliver the best experience for our digital audiences.
 - Scope new products, map user journeys and enhance existing services to design or optimise digital experiences.
 - Advise on the procurement of new third-party digital platforms and technology.
 - Translate business and user requirements into technical specifications and user stories.
 - Ensure compliance with security and accessibility standards.
 - Ensure all content is produced to SEO best practice and work with our digital agencies to improve website content.
 - Use data, analytics and usability testing to improve user experience and journeys.
 - Manage Google Analytics and Google Tag Manager, producing insights and identifying opportunities for development.
 - Support colleagues with training, guidance and communities of practice.
 - Build effective working relationships with external partners, suppliers and agencies.
 
About You:
- Experience in digital fundraising and income generation.
 - Knowledge of digital innovation in campaigning and raising awareness.
 - Technical skills in Drupal CMS and Microsoft Dynamics 365.
 - Experienced across the full product lifecycle with knowledge of team roles and documentation.
 - Strong understanding of user-centred design, user journeys and testing.
 - Awareness of best practice and emerging trends in digital technology and content.
 - Broad knowledge of accessibility principles and tools to support inclusive design.
 - Confident using audience insight, data and analytics to inform decisions.
 - Able to manage competing priorities, working to deadlines and balancing multiple projects.
 
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more in line with organisation needs.
The client requests no contact from agencies or media sales.
Are you an experienced fundraiser ready to lead a motivated team and make a real difference?
We’re looking for an Area Manager to lead our Community Fundraising team across the South of England (Devon, Cornwall, Gloucestershire, Wiltshire, Oxfordshire, Dorset, Hampshire, Berkshire, Surrey, Sussex & Kent)
As an Area Manager, you’ll play a key role in driving income growth, supporting your team, and ensuring fundraising activity delivers the best possible results.
In this home-based role, you’ll work closely with colleagues across fundraising, partnerships and volunteering to strengthen local engagement and ensure our supporters feel valued and connected.
Key Responsibilities:
- Lead, develop and support your regional Community Fundraising team, ensuring they perform at their best and feel supported throughout their careers.
 - Set and manage income targets, monitor progress and report key performance indicators to the Community Management Team.
 - Work with your team to deliver annual operational plans that grow income and increase supporter retention.
 - Collaborate with other Area Managers and the Community Marketing Manager to maintain consistency in stewardship, compliance, and fundraising processes across all regions.
 - Partner with colleagues in Philanthropy, Corporate, Trusts, and Legacy teams to maximise opportunities within your region.
 - Ensure all fundraising activity adheres to legislation, best practice guidelines and internal policies.
 - Work with internal teams to coordinate marketing, event logistics, and the development of new fundraising products.
 
About You:
- Proven experience in community fundraising and achieving ambitious income targets.
 - A skilled people manager with experience in coaching, developing and motivating teams.
 - Strong relationship builder with excellent communication and collaboration skills.
 - Confident in managing budgets and using data to monitor performance and guide decisions.
 - Experienced in leading projects and delivering results on time.
 - Flexible and able to work occasional evenings and weekends as required.
 - Full, clean driving licence.
 
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
If you thrive on achieving results through teamwork and collaboration, we’d love to hear from you. Join us as an Area Manager and help shape the future of community fundraising across the South of England — empowering local supporters to make an even greater impact.
The client requests no contact from agencies or media sales.
Are you ready to shape the future of digital platforms at the MND Association?
We’re looking for a Digital Technical Lead who will be responsible for providing expert technical guidance, knowledge and leadership across our digital platforms. This is a key opportunity to ensure our platforms are secure, scalable, and aligned with organisational goals—helping to deliver seamless and accessible experiences for everyone who engages with us.
As the Digital Technical Lead, you’ll play a crucial role in maintaining our digital standards and ensuring our technology supports innovation, efficiency, and impact. You’ll work collaboratively across teams, applying your technical expertise to strengthen delivery and enable colleagues to grow their digital confidence.
Key Responsibilities:
- Provide technical oversight and guidance across all digital platforms, ensuring they are secure, scalable, and aligned with best practice.
 - Guide and support colleagues to enhance their technical understanding and product-based ways of working.
 - Maintain high performance of core digital platforms through data analysis, testing, and continuous improvement.
 - Identify and resolve technical issues, managing risks effectively and proactively.
 - Act as the primary technical contact for our website agency and manage the day-to-day relationship.
 - Oversee end-to-end user journeys to ensure seamless, efficient, and accessible digital experiences.
 - Ensure compliance with relevant security and accessibility standards, mitigating risks as needed.
 - Develop and maintain clear documentation, technical guidelines, and best practices across digital systems.
 
About You:
- Experienced in delivering and overseeing digital platforms with strong technical understanding of infrastructure and architecture.
 - Skilled in Drupal CMS and Microsoft Dynamics 365.
 - Confident working with and managing relationships with external digital agencies.
 - Knowledgeable about accessibility (WCAG 2.1), performance optimisation, and user experience standards.
 - Excellent communication skills with ability to explain complex technical concepts clearly to colleagues with varying technical expertise.
 - Strong analytical and problem-solving skills with the ability to assess feasibility and manage risks effectively.
 
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.
If you’re an experienced Digital Technical Lead who thrives on ensuring digital excellence and wants to make a meaningful contribution to our organisation, we’d love to hear from you. Join us as our next Digital Technical Lead and help us build a stronger, more connected digital future.
The client requests no contact from agencies or media sales.
Are you looking to use your digital marketing expertise to make a real impact?
We’re seeking a Digital Marketing Officer to join our Digital Engagement team at the Motor Neurone Disease (MND) Association. You’ll help shape, manage and deliver paid digital marketing campaigns that increase visibility, inspire action, and drive support for the MND Association’s important work. Working closely with the Digital Engagement Manager and our digital marketing agency, you’ll ensure our paid activity reaches the right audiences and delivers measurable results.
Key Responsibilities
- Plan and deliver effective paid digital marketing campaigns across social media, search, and other digital platforms.
 - Work collaboratively with our digital marketing agency to brief, review, and optimise campaigns within budget.
 - Partner with teams across fundraising, campaigning, and national care to identify opportunities for impactful digital activity.
 - Monitor and analyse digital campaign data, providing insight-led reports that drive improvement and maximise return on investment.
 - Manage digital advertising budgets to ensure efficient use of resources and alignment with strategic goals.
 - Support the creation of engaging digital content by working with our in-house creative teams and external partners.
 - Align paid and organic social media activity in collaboration with the Social Media Officer to ensure consistent messaging.
 - Stay informed on emerging digital trends and tools, identifying new ways to strengthen engagement and reach.
 
About You
- Experienced in planning, managing, and optimising paid digital advertising campaigns.
 - Experience working with digital marketing agencies and using platforms such as Google Ads Manager and Meta Ads Manager.
 - Skilled in managing budgets and tracking campaign performance to demonstrate value.
 - Analytical and detail-focused, able to turn data into actionable insight.
 - Strong communicator with excellent collaboration and organisational skills.
 - Knowledgeable about current digital marketing best practices and trends.
 
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more in line with organisation needs.
If you’re ready to bring your skills to a cause that truly matters, we’d love to hear from you. Apply today to join us as a Digital Marketing Officer and help strengthen the MND Association’s digital presence and supporter engagement.
The client requests no contact from agencies or media sales.
Are you looking to build your marketing career in a role where your ideas and co-ordination skills make a real difference?
We have an exciting opportunity for a Marketing Co-ordinator to join our Marketing team on a Fixed Term Contract until June 2026. As our Marketing Co-ordinator, you’ll play a key role in delivering engaging, audience-focused marketing projects and campaigns that support our work and strengthens awareness of MND and the Association’s impact. Working closely with the Marketing Manager and teams across the organisation, the Marketing Co-ordinator will help bring our stories to life and ensure our communications reach the people who need them most.
Key Responsibilities:
- Co-ordinate a wide range of marketing activity projects and campaigns, ensuring a smooth collaboration across teams.
 - Manage schedules, resources, and communication channels to support marketing plans and initiatives.
 - Support the development and delivery of audience-focused campaigns, from briefing through to completion.
 - Build strong relationships with stakeholders across the Association to understand marketing needs and priorities.
 - Support the creation and distribution of engaging content such as blogs, videos, and infographics to increase understanding of MND and the Association’s work.
 - Analyse marketing data and metrics, research audience trends to inform future campaigns and improve performance.
 - Maintain consistent branding and messaging across all materials and communications.
 - Identify ways to improve marketing processes and support innovation in tools and techniques.
 
About You:
- Excellent written and verbal communication skills with a confident approach to engaging others.
 - Experience working in a busy marketing team and ability to confidently co-ordinate multiple projects.
 - Ability to effectively manage multiple stakeholders simultaneously.
 - Creative mindset with the ability to turn ideas into effective and impactful marketing activity.
 - Strong organisational skills and attention to detail.
 - Able to prioritise and manage competing deadlines effectively.
 - Collaborative team member who builds positive working relationships across all levels.
 
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
 - Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
 - 24/7 GP access via phone and video.
 - Life assurance and confidential counselling helplines.
 - Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
 - Access to Benefit Hub for discounts on everyday shopping.
 - Enhanced pension scheme.
 - Opportunities for training and personal development.
 - Hybrid working.
 
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more regularly in line with organisation requirements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Communications Officer
Are you looking for a role that will help to change the future of Brain Tumour Research in the UK? If you’re excited to take on such a key position, then Communication Officer is the role for you. At Brain Tumour Research, we are looking for a Communications Officer to join our Marketing and Communications team, as well as giving assistance to our fundraising team, as they drive to meet remarkable income targets. We would like to hear from anyone with experience working in communications and a passion to make a difference for brain tumour patients and their loved ones.
About the Role
This is an amazing chance for an individual to become a pivotal figure in one of the most advanced and exciting fundraising charities in the UK. Through this role, you will develop your skills and knowledge as Communications Officer, gaining experience of working with a contact management system. Your day will involve creating captivating content for our website and newsletters for our different audiences as well as working with teams across the whole charity to help them reach their ambitious targets.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you. This is a fantastic opportunity for a Communications professional looking to further their career, whilst making a difference at one of the most innovative and ambitious medical research funding charities in the UK as a Communications Officer.
Do you have:
- 
	
Demonstrable excellence in copywriting and editorial skills
 
- 
	
Bachelor’s degree in communications, media communications or a related field, or similar professional level of experience of at least two years 
 
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Understands importance of brand and producing powerful and engaging content that delights and inspires our loyal supporters
 
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
                    The client requests no contact from agencies or media sales.