Using your experience as a Campaign Manager you will engage and influence a wide range of people, including stakeholders, you will work strategically on multiple projects which will run simultaneously and will be able to demonstrate substantial experience in running events. 

We are fast approaching our 75th Anniversary and one part of this role will be to create a social media strategy for the campaign. 

You will need the ability to engage and win people over and influence a wide range of people including senior stakeholders.

You will need advanced experience in campaign management and working on strategic projects and have the ability to set and meet deadlines.

You will have proven analytical skills and the ability to proble solve. 

Prospectus is excited to be working with The Lucy Faithfull Foundation (LFF), the only UK-wide charity committed to tackling and preventing child sexual abuse before it happens. Together, their dedicated team of experts work tirelessly to achieve their vision of a world in which children live free from fear, abuse and exploitation. The Head of Fundraising and Communications is a pivotal role for the Foundation and will join a dedicated team providing outstanding leadership across the organisation.

This role is offered as a full time permanent position paying between £40,000 and £45,000 per annum to be based in their Epsom office.

The Head of Fundraising and Communications will lead on the delivery of our fundraising and communications strategies with a team of five, two of whom will be direct reports. The position will involve bid writing and directly applying for funds from a range of bodies alongside delivering major donor stewardship and community fundraising activities. The communications element of the role will be delivered with the support of a strong manager in the team and involve activities that increase the Foundation's profile and reputation, supporting income generation.

You will be a proven fundraiser with specific experience putting together five and six figure multi-year bids to trusts, foundations and statutory bodies in a charity setting. As this role has a strong element of communications and people management, experience in external relations and team management will be key.

At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.

The Samson Centre for MS is a self-funded charity providing invaluable physiotherapy and exercise for people living with Multiple Sclerosis. Based in Guildford, we have around 170 members, all of whom have MS.

Salary £30,000 FTE per annum (part-time will be considered).

The Fundraising Manager role is exciting and varied and is key to generating income towards the ongoing operating costs of the Centre. The Fundraising Manager will lead on fundraising strategy and planning, working with the Centre Manager and Trustees.

Main features of the role include:

- writing successful bids for funding from charitable trusts and foundations and other statutory funders

- building links with businesses and local supporters

- increasing awareness of the charity and its services

- coordinating volunteers for fundraising events as and when required

- leading on social media presence for the Centre

Requirements for the role:

- demonstrable experience of generating income and meeting targets

- a minimum of 2 years experience of writing compelling grant making trust applications. Experience of liaising with corporates to secure funding is also required

- must have excellent verbal and written communication skills and be confident at presenting to audiences. Experience of building strong local networks is important, as is the ability to work independently

- ideally based locally and must have the use of a car

 Deadline for applications 14 Feb 2020.

Team: Fundraising Team

Reports to: Head of Fundraising

Hours: 35 hours per week (Office based)

Job Purpose / Summary

To work closely with the Head of Fundraising to deliver David Shepherd Wildlife Foundation’s portfolio of fundraising initiatives and events. This is an exciting role which will help to build fundraising income and develop our supporter base and stewardship programmes in line with our ongoing development plans for growth. The post holder will take ownership of specific areas of fundraising (including planning, management and delivery), and will also work closely with the Head of Fundraising to support our wider fundraising activities and internal administration.

Duties and Responsibilities

Events

1. To develop and deliver DSWF’s portfolio of fundraising events including planning across the year, researching and evaluating potential event opportunities and ideas, making recommendations for different events and growth in this area.

2. To manage the planning and implementation of each fundraising event in line with agreed aims and objectives and on time/to budget. Our current events include but are not limited to the following:

• Wildlife Ball: An annual dinner evening for up to 400 people at a central London Hotel, with entertainment, fundraising and other engagement activities.

• Wildlife Artist of the Year competition and exhibition: An annual art competition and exhibition Managing all aspects including communication schedules and plans (with our Comms and Marketing Manager), sponsors and categories, call for entries and entry administration, judges / judging panel sessions, artist liaison, exhibition planning, promotion, and delivery.

• Christmas Concert: Managing our annual festive and community celebration at a venue local to our offices, including (celebrity) readers, school and performer involvement, after concert reception.

• Conservation Led Events: Managing conservation focused events as planned throughout the year (i.e. panel discussions, film screenings, conservation talks etc.)

• Supporter Led Events: Liaising directly with supporters organising their own events, maximising these opportunities, considering relevant income generation possibilities and delivering exposure at events. To attend networking events and represent and promote the work of the Foundation.

3. To work closely with the Communications and Marketing Manager to develop strong promotional and marketing plans for each event which target existing and new audiences, utilising a variety of marketing and communication methods including direct marketing, key supporter/ major donor and corporate engagement and stewardship, wider press and social media activity.

4. To maintain an up-to-date schedule of planned events and ensure regular updates are provided to all DSWF staff. To manage all ticketing systems as relevant and the processing of relevant data, logging, recording, taking payments etc. To analyse each event to report on success and improvement / change measures.

Fundraising

4. To work closely with the Head of Fundraising to support and help develop other key areas of fundraising including (but not limited to) the following:

• Corporate Fundraising and Engagement: Including stewarding and developing our existing partnerships and developing and growing our new pipeline for corporate partnerships. In particular a key area for this role is to help develop sponsorship opportunities in relation to our events but also generally in relation to our project-based funding portfolio.

• Regular Giving: Managing and developing our Wildlife Shepherds (regular givers) ensuring excellent stewardship and engagement and growing this income stream where possible.

• Appeals: Working with the Head of Fundraising and Fundraising & Database Executive to manage our portfolio of fundraising appeals.

5. Supporting the Fundraising & Database Executive to manage, develop and steward our schools fundraising programme, including Charity of the Year partnerships and the World Animal Day initiative.

General

6. To take responsibility for key areas of fundraising administration relating to the role including:

• Data management: To be responsible for excellent data management relating to your fundraising areas, adhering to relevant fundraising rules and regulations and working with the Fundraising and Database Executive to ensure that all supporter and event information is recorded accurately on our Database. Utilising targeting and segmentation techniques where possible and analysing success of activities fully post activity. 

• Budget management: To manage all aspects of the financial budgets (income and expenditure) relating to each area of fundraising or event for which the role has responsibility for.  To ensure that all avenues for income generation through and at our events, for example through auctions, raffles, sales and donations, are optimised.

• Marketing, Communications and promotion: To work closely with the Communications & Marketing Manager to build plans for promotion of fundraising activities and events including direct supporter communications (post / email), press, e-news, DSWF magazine content, social media etc.

• Celebrity involvement: To liaise and work with the Head of Fundraising to develop celebrity, artist and education involvement in relation to our fundraising activities and events.

• Overall: To ensure that all fundraising activities and events are carried out professionally, on time and to budget.

Person Specification

Qualifications

Essential

• GCSE English and Maths or equivalent

• A Level or equivalent level of education

Desirable

• Degree level qualification

Skills, Knowledge & Experience

Essential

• Experience of managing and developing fundraising initiatives and/or fundraising events.

• Experience of working with different stakeholders to fundraising including for example corporate partners, individual fundraisers, event attendees and volunteers.

• Experience of managing fundraising income and expenditure budgets.

• Experience of using and updating Raisers Edge (or other charity database software) including benefits of segmentation and targeting.

• A good understanding of excellent supporter stewardship, techniques and management.

• Start-to-finish project management experience, excellent administration and planning skills.

• Experience of managing budgets (income and expenditure).

• Excellent communication skills, both verbally in writing, to be assertive, tactful and persuasive.

• Good IT skills and excellent knowledge and experience of MS Word and Excel, iPhoto and database entry/reporting experience.

• Good networking skills to be able to identify opportunities to meet relevant people and engage them in the work of the Foundation.

• Excellent ability to build, nurture and develop strong professional relationships.

• Self-motivated and able to work independently as well as part of a team.

• Able to work to deadlines whilst maintaining a high degree of accuracy and attention to detail.

Desirable

• An appreciation of classical and contemporary art including paintings and sculpture.

• Experience of setting, negotiating and agreeing contractual terms within a relevant setting.

• Experience of sales and marketing.

• Experience of working within the art sector and artist community.

How to apply: Please apply online with your CV and covering letter (covering letter no more than 2 sides of A4 referencing the job description above)

We will begin interviewing immediately, so this position may be filled before the deadline closes. Please don’t wait before applying!

Age UK Sutton is seeking a new Fundraising and Communications Manager to join our growing charity. 

We are looking for an experienced fundraiser, with an interest in communications work.  This job is available as part time (32+ hpw) or full time.  The salary is circa £29,000 pa, with some flexibility for the right candidate.

You will lead on identifying opportunities to raise funds for Age UK Sutton which is an independent charity operation in the London Borough of Sutton.  You’ll need to be an experienced bid writer, as developing and writing funding bids is a substantial part of the role.  You will also have responsibility for coordinating community fundraising and marketing and communications, working closely with colleagues to develop and deliver ideas.

Reporting directly to the CEO, this is an opportunity for a talented individual to grow with us, and to play a key role in the ongoing development and success of our work in the London Borough of Sutton.

Candidates are invited to submit  a CV, accompanied by a supporting statement detailing how they meet the person specification.  Please note that CVs not accompanied by a statement will not be considered.

GASP Motor Project is in an exciting period of development and growth and we are looking for a dynamic, ambitious and positive fundraiser to join our team.  GASP is an education charity delivering Early Intervention programmes to young people who may be on the periphery of mainstream education, in danger of entering the youth justice system or disengaged with their lives and future.  We work with schools, statutory organisations and charity partners to ensure that the needs of these young people are being met and exceeded.

This is a new role, and we are looking for someone with the drive and determination to deliver the planned increase in income required to execute our strategic development and growth.  You will be responsible for raising core and Operational income from charitable trusts and grants, as well as developing corporate and strategic partnerships.  Capitalising on our success and reputation, you will engage with high-profile individuals and organisations; provide the highest levels of stewardship and ensure existing supporters are engaged and managed.  

Purpose of the role

This role requires an individual who can multi-task and manage their own work timetable. The post-holder will be an experienced, out-come driven individual who understands the needs of the charity and the young people we work with.

You will be required to

• Working with the CEO, develop and implement a new fundraising strategy to support the growth of GASP.
• Develop and grow GASPs network of Trusts, Foundations and supporters to ensure long-term income generation and sustainability.
• Create, manage and maintain a fundraising database.
• Identify, research and engage with Grant-making Trusts, Foundations, Corporations and HNWIs to maximise opportunities for income generation.
• Develop and submit high-quality and compelling funding applications, ensuring approaches match interests and priorities, to secure operational and core income.
• Provide the highest levels of stewardship, ensuring current and future supporters feel valued and effective.
• Initiate a programme of meetings/visits for funders and supporters to ensure sustained engagement with the GASP programmes and young people we work with.
• Ensure funders receive the correct level of acknowledgement, recognition and feedback on the monitoring of inputs, outputs and outcomes as per their specific requirements.
• Liaise with the GASP Programme Coordinator to monitor progress on funded programmes and collate information for dissemination to funders as required.
• Work with the GASP team to monitor restricted income and ensure it is allocated in line with the funders wishes.
• Work with the CEO to agree annual fundraised income and expenditure targets; identify appropriate activity plans to ensure these targets are met or exceeded.
• Prepare budgets and reforecasts in line with activity plans and progress to ensure the timing and value of planned income is correct.
• Prepare quarterly fundraising reports for the CEO and Board of Trustees.

Additional notes:

• The post holder must comply with all relevant GASP policies and procedures, the Institute of Fundraising’s best practice, and any other relevant fundraising and data protection legal requirements (especially an appropriate understanding of GDPR).
• The role requires being aware of the constantly changing fundraising environment, and to identify opportunities, keep up to date with current trends, circumstances or issues that may affect the charity.
• The role will involve travel to meet current and prospective supporters, therefore the post holder will need a full driving licence and access to a car.
• Some out-of-office hours working may be necessary; time in lieu will be given at a mutually convenient time.
• Working from home and flexible working hours, where appropriate and pre-agreed with the CEO, will be available.
• This role requires an enhanced DBS check.
• This list is not exhaustive and the post holder will be asked to undertake additional responsibilities or duties requested by the CEO.

If you would like to apply for this role, please send a copy of your CV, along with a covering letter highlighting your relevant experience and suitabilitiy for the role using the 'Apply Online' function.  Please note that due to anticipated application numbers, only successful candidates will be contacted.

White lodge is looking for an organised and enthusiastic fundraiser to join the friendly fundraising and marketing team at this inspiring local charity.

White Lodge has just commenced a transformational rebrand which is aimed at increasing awareness and unrestricted income for the charity which serves children, young people and adults with disability in Surrey and the surrounding area.

This new role will play a key part in communicating this new vibrant message as we look to engage the public with an exciting programme of challenge events and public awareness activities.

The successful candidate will be expected to plan and deliver marketing campaigns to encourage community and corporate supporters to take part in a variety of challenge events.  Most importantly, the role is to make each individual participant feel extra special. In partnership with the team you will also promote the work of White Lodge events and services though our social media channels as well as regularly updating the website. You will need to be confident in engaging with the public at events and at times deliver talks that will help raise new awareness of the charity.

This role is a great opportunity for someone that enjoys variety of work, is well organised, enjoys achieving targets and thrives in meeting people.

To apply please send your CV together with a supporting statement/cover letter outlining your experience and desire for the role to Mike Hey, Head of Fundraising and Marketing. 

Are you an experienced communications professional, looking to make a big difference with one of the biggest charity brands in the UK? Samaritans is looking for a brilliant Head of Media to take the lead in telling our story.

• Ewell, Surrey
• Permanent, full-time role
• £50,000 - £55,000 per annum (depending on experience) + competitive benefits

A little about the role...

We’re looking for someone who can bring their skills, experience and knowledge to help us reach, engage and inspire our different audiences. This is a crucial role that will take responsibility for developing and delivering a best-in-class media strategy to successfully engage with our audiences including callers, donors and supporters as well as opinion formers to help us achieve our vision that fewer people die by suicide.

Someone dies by suicide every 90 mins in the UK and Ireland. Every single one of these deaths is a tragedy and everything we do at Samaritans is working towards our vision that fewer lives are lost to suicide. We campaign for change that can save lives and we equip people with the skills to look after their mental health and emotional wellbeing, as well as be there for others. Samaritans’ volunteers in 201 branches are here day and night, 365 days a year, to listen and give people the space to share how they’re really feeling.

You’ll be based at our friendly head office on a beautiful millpond in Ewell, Surrey. Just a 30-minute train journey from Waterloo and 15 minutes from Wimbledon. Please note, some out of hours working and travel may be required.

If you're interested in finding out more about the role please read the attached job description as set out below..

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

Our location

You’ll be based at our friendly head office on a beautiful millpond in Ewell, Surrey. Just a 30-minute train journey from Waterloo and 15 minutes from Wimbledon.  As an employer we offer a good range of benefits, including 25 days’ holiday, 3 well being days, flexible working, Health Cash Plan, Pension and interest-free season ticket loans.

To apply

Interested candidates should submit their CV and a covering letter outlining their motivations for applying and how they meet each of the role criteria as set out in the JD to the email address below by 9am on Monday 10th February 2020.

We have an exciting opportunity for an exceptional individual to join the leadership team of Princess Alice Hospice, heading up all our fundraising and retail activities, and developing new sources of income.

We provide excellent palliative and end of life care in our Hospice and in the community.  We are seeking to nurture compassionate communities so that we are all better supported as we face death, dying, grief and loss and we share our knowledge and expertise through our education and research programmes. The members of our team of staff, volunteers and supporters are positive, passionate and professional.  We know we can’t prevent death, but we do everything we can to make it as good as possible.  Because above all, we believe that hospice care is for living. 

Our aim is to have even greater impact, supporting more people affected by life limiting illness.  To achieve this we need to grow our income and that’s where you come in.  It costs over £10.3m each year to provide our free, high quality care and as a charity, 78% of our income is generated by fundraising, our 45 retail shops, donations and legacies.  We are therefore looking for an exceptional individual, with the drive and ambition to deliver sustained income growth across all these channels and at the same time developing new opportunities to grow income. You will have proven experience of generating significant income though a diverse portfolio and a track record of developing new and sustainable sources of income.

You will be an innovative, dynamic and inspirational leader, with experience of leading and managing a large team.  You will also be used to developing effective relationships and working collaboratively with colleagues from other disciplines, as part of an organisational leadership team.

Although this is ideally a full-time role, we are happy to consider applications from individuals wanting to work flexibly and/or a minimum of 30 hours a week.

This is an exciting opportunity for a Senior Supporter Engagement Officer (Retention) to contribute to the development and delivery of a rich donor retention programme, helping reduce attrition and keep our existing donor base engaged, energised and inspired by a leading development organisation fighting poverty.

The Charity Leading development organisation fighting poverty.

The Role
Full campaign project management of the warm cash and emergency appeals, including direct marketing mailing packs and emails.
Develop good working relationships with external stakeholders (freelance creatives, printers, postal providers) to produce quality work to deadlines and budget.
Lead on supporter journeys, ensuring they are engaging, compelling and support the organisation in achieving its financial and non-financial objectives
Working with Supporter Engagement and Marketing colleagues to monitor results, to test and learn and optimise journey communications.
Lead on telemarketing (TM) activity, including uplift, reactivation and welcome calling campaigns. Deliver results to target, keeping to deadlines and budget.
External stakeholder management with expert communication and excellent project management skills including status reports and feedback processes.

The Candidate
Proven success in and expertise in fundraising campaigns and/or retention fundraising campaigns and strategies.
Experience in direct marketing to drive income and manage attrition and/or engagement of supporters.
Project management across multiple stakeholders (internal and external).
Great attention to detail in all areas of work, including in project management and feeding back and shaping effective and engaging fundraising copy.
Excellent communicator used to working with stakeholders at all levels both internally and externally.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking for an experienced Senior Supporter Engagement Officer (Acquisition) to contribute to the development and delivery of an exciting supporter acquisition programme.

The Charity Leading development organisation fighting poverty.

The Role
Deliver a long-term fundraising and brand engagement campaign designed to acquire new supporters
Supporting the development and delivery of new product to raise unrestricted funds including an online product area and digital marketing testing plan
Internal and external stakeholder management with expert communication and excellent project management skills including status reports and feedback processes
Raise unrestricted income and secure new donors through other acquisition products and channels.
Ensure we adhere to best practice in the ways we carry out fundraising to engender trust with internal and external stakeholders.

The Candidate
Knowledge of media buying, creative development processes (copy and artwork) and production processes for on-line/off-line communications.
Experience in a direct marketing or fundraising role.
Substantial experience using and managing direct marketing to drive income and acquisition of new supporters/customers.
Experience of project management across multiple stakeholders and multiple acquisition.
Experience of implementing Direct Marketing plans.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Who are we?

Recently named Third Sector Charity of the Year 2018, we are a rapidly growing charity, committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait. By recruiting a team that ‘can’, we can and will find one sooner.

Our exciting job role!

We are looking for an experienced new business manager who has the momentum, energy and drive to bring exciting new corporate partnerships to The Charity. You will be joining a fun and dedicated team who are passionate about defeating brain tumours.

This role is full time - 37.5 hours and will be based in our Farnborough office, with some out‑of‑hours working.

What we'd like from you:

It’s simple – we’re looking for the people who ‘can’. We want the talented, the energetic and the ambitious. We need the inspired and the inspirational – the people who completely embrace our values, offer a great cultural fit and who are determined to make real and lasting change for our community.

According to the job description you should also be a highly innovative, proactive and driven self-starter with exceptional business development skills and an excellent eye for opportunity.

If this is for you, we’d love to hear from you!

What we'd like to give you:

- Salary c.£35,000 per annum (dependent on experience)

- 25 days holiday plus bank holidays – pro rata for part-time contracts (we also close at Christmas in return for you volunteering 3 charity days per year*) 

- Generous pension contribution*

- Life assurance cover*

- Employee Assistance Programme

- Loads of other great benefits, plus an amazing culture to work in, a great team and lots of fun (and cake!)

How to apply to join our amazing team:

Please apply online attaching your CV and a supporting statement explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.

Advert close date: Wednesday, 29th January 2020

First interview date and location: tbc via Skype

Second interview date and location: tbc at our Farnborough Office

More about us:

Visit our website careers pages to find out more about our culture and what it’s like to be part of our amazing team!

Don’t forget to check out our short videos (you can find the on our You Tube channel) to find out more about our culture and what it is like to work at The Brain Tumour Charity.

Did you know that in addition to being recently crowned Third Sector Charity of the Year, we have won a variety of other awards and have been ranked a top global organisation by renowned management consultants McKinsey? Whilst we’re not boasting, we are particularly proud that our HeadSmart campaign scooped the NHS Innovation Award, a Third Sector Excellence Award and a Charity Times Award (well, maybe we’re boasting a little bit!).

For more information, please visit our website.

We reserve the right to close the advert early in the event of receiving a sufficient number of applications and may extend the advert if we don't find our perfect team mate!

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

*subject to qualifying criteria

VSO is the world's leading international development organisation that works through volunteers to fight poverty. Working in 24 countries around the world, our unique role in international development is to place committed volunteers with carefully selected organisations where their skills can have the greatest impact. Our extraordinary volunteers live and work in some of the world's poorest communities. Sharing their unique skills and experience to generate new ideas and new ways of doing things, helping the communities they work in lift themselves out of poverty. We're not about delivering quick fixes, but instead we focus on long-lasting, sustainable change, that will impact generations to come. Join us and help us work towards our vision of a world without poverty.

Role overview

Working within the Business Pursuit Team, provide lead donor specialism on a range of bi-lateral and multi-lateral donors and institutions but with a focus on UN agencies. The role will include analysis and management of donor and partner intelligence, leading on pre-positioning and consortium development and high quality bid development. This will enable VSO to position for and secure high value new business opportunities to grow VSO's global programme portfolio. We would be open to a part time role with the right candidate.

This is a fixed term until the 31 March 2020. We are looking to appoint immediately.

Skills, qualifications and experience

Skills Required:

Essential
* Excellent knowledge of a range of bi-lateral and multi-lateral donors (esp. USAID, WB, etc) and global foundations, their priorities and ways of working
* Proven ability to identify and analyse new business opportunities and then lead in pre-positioning and response
* Proven success in securing high value funding - including grants, cooperative agreements and commercial service contracts
* Demonstrable experience of relationship building including ability to take the initiative in seeking and following up on prospects
* Experience of negotiating with international implementing partners in consortia in response to funding calls
* Able to analyse, prioritise and strategize donor information, feeding back on proposals, and advising/reporting to senior staff
* Able to influence and convince colleagues on how/when to approach relevant donors
* Excellent communication and presentation skills; experience in developing and delivering training and workshops
* Excellent organisation skills and strong ability to effectively operate under high pressure environments and to tight deadlines

Qualifications
* Relevant post-graduate qualification or its equivalent
* Significant business development experience in a development context
* Experience of living and working internationally required
* Fluency in English (written and spoken).
* Ability and willingness to travel regularly - up to 25% of time

Competencies and Behaviour

At VSO we believe progress is only possible by working together. Whether you want to join us as an employee, or as a volunteer working in your own country, overseas or online, our selection process includes an assessment based on these core competencies:

* Ability to be open minded and respectful
* Ability to be resilient and adaptive to new situations
* Ability to facilitate positive change and build sustainable working relationships
* Ability to seek and share knowledge

Equal Opportunities

VSO promotes equal opportunities and values a diverse workforce.

VSO also offers a range of additional benefits:
* A friendly and supportive office environment
* Opportunities for flexible working and working from home
* Generous annual leave of 37 days (inclusive of public holidays)
* Competitive pension with Scottish Widows (matched at 5%)
* Cycle to work scheme
* Lockers and shower facilities
* Fun free lunch time activities like boot camp
* Professional development
* Employee and Volunteer Assistance Programme offering free, confidential support and guidance on a wide range of topics from money matters to legal issues, as well as counselling and a helpline.

Unfortunately we are unable to provide sponsorship for this position, so please ensure you have the right to work in Washington before you apply.

VSO reserves the right to close this job early if we receive a sufficient number of applications.

An exciting opportunity for an experienced Retention Officer to step up to senior officer level.

Voluntary Service Overseas (VSO) is an international development charity with a vision for a world without poverty and a mission to bring people together to fight poverty and marginalisation. Over the last 60 years VSO has worked in 90 countries, with more than 80,000 volunteers who have supported 50,000,000 people.

The VSO retention team’s current product is Volunteer View, a subscription service which sends newsletters and blogs written by VSO volunteers. VSO is investing in the development of this area as part of an organisational strategy, and is aiming to exceed the 60,000+ subscribers (and over £3 million income) achieved in recent years.

VSO is looking for a forward-thinking Senior Supporter Engagement Officer, with an engaging and dynamic approach, to focus on retaining or reactivating current or past subscribers.

VSO’s supporter journey programme is currently in its infancy, so this person will also help to develop a personalised, supporter-focused experience, through a range of channels and projects.

You will join a close knit team of two officers, reporting directly to the Retention Manager. They will be there to give guidance and direction, but you will be in charge of your own workload. This is a great opportunity for an experienced Retention Officer who is looking to take on more responsibility during an exciting time of growth for this established charity.

Job specification

VSO needs a Senior Supporter Engagement Officer to:

• project manage VSO’s Donor Retention Programme, overseeing emergency and cash appeals as well as organising bi-yearly packs
• improve and develop current supporter journeys by analysing previous performances and making recommendations on how to attract and retain new supporters
• continue to improve and grow VSO’s current product, Volunteer View
• reactivate supporters whose subscriptions have lapsed
• personalise and segment data to improve engagement of potential donors.
• manage the VSO telemarketing channel, working closely with an external agencies to improve donor engagement, assist script writing and monitor feedback.

Person specification

This role would best suit someone with:

• experience of donor retention and shaping supporter journeys, with the ability to manage projects effectively by increasing donor engagement
• a keen eye for data and experience in segmentation and personalisation
• an understanding and active interest in international development, as VSO’s brand and mission is a key component to retaining supporters.

To apply for this role, please click Apply with Charityjob to submit your CV to Ellie Taff at QuarterFive Fundraising Recruitment. If your experience is a good fit, we will send you a job description and arrange a briefing call or meeting that will provide you with all the information required to formally apply. QuarterFive aims to proactively support your job search, so we may also consider your details for other job vacancies to enable us to find a position that is most suitable for you.