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Lumos, London (On-site)
£60,000 - £70,000 per year
Posted 2 days ago
Royal British Legion, City of London (On-site)
£75,000 to £80,000 per annum, inclusive of London and Market Supplement if applicable
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New Horizon Youth Centre, London (On-site)
£46,800 - £52,000 per year
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Save the Children, Farringdon (Hybrid)
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Closing tomorrow
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£40,000 - £45,000 per year (FTE)
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East Anglia's Children Hospices (EACH), Multiple Locations (Hybrid)
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Foxglove, Remote
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LSE Students' Union, Holborn (On-site)
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Page 1 of 16
London, Greater London (On-site)
£60,000 - £70,000 per year
Full-time
Permanent
Job description

Location: London

Location type:Hybrid

Reporting to: Director of People and Operations

Annual salary: £60K - £70K GPB

Contract type: Permanent

Working hours: Full-time (35 hours per week)

Candidate level: Manager

Closing date: Monday 9th February 2026, at 9:00 am CET

Background

Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities. Founded in 2005 by author J.K. Rowling, Lumos partners with governments, civil society, and young people with lived experience to transform care systems globally and advocate for family-based solutions that help children thrive.

We ensure that families receive the support they need to stay together or reunite, and that children grow up in family-based settings such as foster or kinship care, not institutions. Despite clear evidence of the harms of institutionalisation, more than 5 million children worldwide continue to live in institutions. And a much larger number of children are at risk of family breakdown and separation – those living in poverty, experiencing domestic violence and abuse, and living in countries affected by conflict.

We are ambitious for children. In the next 10 years, Lumos will enable 500,000 children in care to return to family-based care and prevent 10 million children from experiencing family breakdown and separation – so that they can thrive in their own families. Working with local, national, and global partners, Lumos supports government-led transformation of childcare systems across Asia, Africa, Europe, the Middle East, and Latin America- driving systemic and sustainable change. Lumos’ ambition for children is significant and will require the organisation and its partners to work in new ways – with a pace, drive and urgency that this moment demands – and that children everywhere deserve. Lumos’ success will continue to be based not just on what we do, but on how we do it – our values. We embrace collaboration. We strive for excellence. We show respect. We always care. And we are passionate. We are Lumos.

Purpose of role

This is an exciting opportunity to play a pivotal leadership role at Lumos at a time of organisational strengthening and global growth. As a member of the wider leadership team, the Head of People will be central to building and embedding high-quality, values-led, and risk-aware people practices that enable Lumos to deliver its mission and long-term ambitions.

Working closely with Country Directors and HR focal points in country offices, the role supports the consistent application of global people frameworks while enabling appropriate local practice. The Head of People will play a key role in supporting Lumos to grow and operate safely across existing and new geographies, ensuring that people practices underpin organisational readiness, duty of care, and sustainable impact.

In close partnership with the Director of People & Operations, the Head of People provides expert insight into People strategy and organisational priorities and is accountable for translating agreed direction into consistent, effective delivery across the organisation. The role combines strategic thinking with strong operational leadership, ensuring that people frameworks, systems, and practices are embedded, trusted, and fit for purpose, and that values, culture, and ways of working are reflected in how work is done every day. This role will suit an experienced senior HR professional who enjoys shaping and embedding sustainable people practice, exercises sound judgement, and enables others to lead well. You will be motivated by values-led work, long-term impact, and the opportunity to grow with an organisation, strengthening organisational capability within a complex, international environment.

Primary responsibilities

People strategy contribution & execution

  • Contribute expert insight, options, and analysis to the development of the People strategy, operating model, and organisational priorities.
  • Translate the agreed People strategy into clear frameworks, plans, and delivery across the organisation.
  • Ensure people initiatives are prioritised, resourced, and implemented effectively.
  • Monitor impact and effectiveness, recommending adjustments based on data, risk, and organisational need.

Full employee lifecycle ownership (global)

  • Own and oversee the operational delivery and quality assurance of the full employee lifecycle across all geographies.
  • Ensure consistent, values-led, and safer recruitment practices are embedded across Lumos.
  • Lead the design and delivery of high-quality induction and onboarding, embedding EDI, duty of care, and organisational culture from the outset.
  • Oversee probation, performance cycles, development, progression, and exit processes.
  • Ensure leaver processes, exit interviews, and data capture support organisational learning.

Performance, capability & leadership development

  • Lead the implementation and embedding of Lumos’ performance management framework.
  • Oversee annual objective-setting, performance reviews, and development planning.
  • Build leadership and line manager capability through training, guidance, and coaching.
  • Enable managers to take confident ownership of people management, feedback, and performance conversations.

Pay, rewards & progression

  • Lead the delivery of pay and reward activity, including time-bound pay and reward reviews and job evaluation processes.
  • Ensure reward approaches are equitable, transparent, affordable, and aligned with organisational values.
  • Work closely with Finance and the Director of People & Operations to align reward activity with budgets and governance.
  • Support the implementation of progression frameworks and guidance.

Employee relations, policy & legal frameworks

  • Oversee the review, update, implementation, and monitoring of people-related policies, ensuring they are accessible, legally compliant, and consistently applied, while allowing for appropriate local context.
  • Provide senior HR oversight and judgment on disciplinary, grievance, and complex employee relations matters.
  • Act as an escalation point for managers and the Global HR Advisor, supporting proportionate and defensible decision-making.
  • Ensure people practices reflect relevant legal frameworks across all countries of operation.

People risk & governance

  • Lead the development and embedding of people-related risk frameworks across existing and new geographies.
  • Ensure people risks are identified, mitigated, and monitored.
  • Work closely with safeguarding, security, and operations colleagues to support joined-up risk management.
  • Contribute to organisational governance and assurance through clear documentation and reporting.

Global partnership & country support

  • Work closely with Country Directors and HR focal points to embed global people frameworks in country offices.
  • Provide guidance, support, and constructive challenge to ensure consistent application of people policies and practices.
  • Balance global consistency with appropriate local adaptation in line with legal and cultural contexts.
  • Build HR capability and confidence across country teams.

EDI, culture & engagement

  • Ensure equity, diversity, and inclusion are embedded across the employee lifecycle, policies, and people practices.
  • Lead staff engagement activity, including surveys, analysis, and action planning.
  • Support the development and reinforcement of a healthy, inclusive, and values-led organisational culture.

HR systems, data & insight

  • Oversee people systems, tools, and workforce data to ensure accuracy, consistency, and insight.
  • Work with the Global HR Advisor to strengthen tracking, dashboards, and reporting.
  • Use people data to identify trends, risks, and priorities to inform effective decision-making.
  • Ensure compliance with data protection and confidentiality requirements.

Leadership of the people function

  • Line manage and develop the Global HR Advisor, providing clear direction, prioritisation, and support.
  • Oversee time-bound HR consultancies, ensuring clear scope, value for money, and effective knowledge transfer.
  • Act as a close partner to the Director of People & Operations, providing trusted judgment, operational leadership, and space for strategic focus.
  • Deputise for the Director of People & Operations in people-related matters, as required and appropriate, including representing the People function in internal and external forums.
  • Ensure the People function operates with professionalism, consistency, and strong internal credibility.

Profile

The postholder will:

  • Strengthen Lumos’ ability to attract and retain talented people through fair and transparent rewards, clearer progression, and a positive employee experience aligned to our mission and values.
  • Embed consistent, values-led people approaches across the organisation, while supporting appropriate local context and delivery of impact in country offices.
  • Improve safer recruitment, induction, and onboarding to support safe, sustainable growth across existing and new geographies.
  • Embed clear performance expectations and accountability that link individual and team contribution to organisational impact for children.
  • Strengthen a values-led culture by reinforcing behaviours that support collaboration, trust, inclusion, and operational excellence.
  • Build manager confidence and capability to lead people through change, manage performance well, and support development and wellbeing.
  • Strengthen people-related risk management and the use of people insight to support sound decision-making, duty of care, and organisational resilience.
  • Bring thoughtful, evidence-informed people practice into Lumos, drawing on best practice while ensuring approaches are proportionate, values-led, and appropriate to a complex international context.
  • Operate as a trusted senior People leader and deputy to the Director of People & Operations in people-related matters, providing continuity, sound judgement, and credible leadership.

Essential experience:

  • Experience operating at a senior level within a People/HR function, with experience of/or readiness to lead at the Head level.
  • Experience owning and overseeing the delivery of the full employee lifecycle.
  • Experience leading performance management, pay and reward, and employee relations.
  • Experience building and embedding people policies, frameworks, and systems.

Desired experience:

  • Experience working in international or multi-country organisations.
  • Experience working closely with Country Directors or senior operational leaders.
  • Experience overseeing outsourced or consultancy-based HR support.

Essential knowledge/skills

  • Senior-level HR/People expertise across the full employee lifecycle.
  • Strong working knowledge of UK employment law and HR best practice.
  • Ability to translate strategic direction into practical, high-quality people delivery.
  • Sound professional judgment and confidence in handling complex people matters.
  • Understanding of pay, reward, and progression frameworks.
  • Ability to build and embed a values-led organisational culture.
  • Strong stakeholder management and influencing skills at a senior level.
  • Ability to use people data and insight to inform decision-making.
  • High standards of professionalism, confidentiality, and integrity.

Desirable knowledge/skills

  • CIPD Level 7 (or equivalent professional learning and experience).
  • Experience applying HR practices across multiple international jurisdictions.

Essential personal characteristics

  • Strong alignment with Lumos’ mission and values.
  • Calm, pragmatic, and thoughtful approach to complex situations.
  • Ability to build rapport and trust with a wide range of stakeholders.
  • Strong influencing skills, with the confidence to challenge constructively.
  • Sound judgment in identifying, managing, and escalating people-related risk appropriately.

Desired personal characteristics

  • Collaborative and credible working with senior stakeholders.
  • Ability to balance consistency with flexibility and local context.
  • Comfortable working in evolving or ambiguous environments.
  • Curiosity and openness to learning across cultures and contexts.

Benefits

Alongside the opportunity to contribute to a truly life-changing mission, you’ll enjoy excellent benefits, a supportive and inclusive culture, and a genuine commitment to your personal and professional development. Some of the benefits we offer include:

  • Direct impact on operational systems supporting our global mission, with exposure to senior decision-making during a transformative period.
  • Hybrid and flexible working with occasional international travel opportunities.
  • 30 days’ annual leave plus bank holidays.
  • Enhanced family-friendly leave (maternity, paternity, adoption, shared parental) and enhanced sick pay.
  • Competitive employer pension scheme.
  • Learning and development opportunities.
  • Access to our Employee Assistance Programme for confidential wellbeing support and advice.

Safeguarding statement

Lumos recognises that the rights of safety and security are aligned with its core mission for children, families, and communities. Effective and robust safeguarding sits at the heart of our mission and values, and accordingly, Lumos is committed to ensuring the safety and protection of children and adults at risk in all of its work. We expect all staff, associates, and volunteers to share this commitment. Lumos has a zero-tolerance approach towards all forms of abuse, bullying, harassment, and sexual exploitation. Lumos is a member of The Misconduct Disclosure Scheme and will carefully screen all applicants. Offers of employment are subject to checks and suitable references.

All staff and associates must:

  • Carry out all duties with an awareness and understanding of Lumos safeguarding and PSEA requirements
  • Ensure work complies with all safeguarding and PSEA policies and procedures
  • Ensure that their behaviours and actions support the safeguarding of children, young people, and adults at risk as appropriate.

Equality, diversity, and inclusion statement

Lumos is wholly committed to equality, diversity, and inclusion and against all forms of discrimination.  

We are committed to creating and sustaining a positive working environment that encourages, supports, and gives a voice to all, so that we can best support the children we serve.  

We must ensure that all staff are equally valued, included, empowered, and respected across the organisation and in everything we do. Lumos is fundamentally built on diverse, multi-national and multicultural teams.  

This is something we cherish as a key strength and an integral part of our identity. Our organisation values and celebrates the diversity, culture, and experience of each member of staff, provides equality of care, and support to everyone.   

We pledge to listen carefully, to educate ourselves continually, to promote open dialogue, and to seek out and deal with discrimination and prejudice wherever it occurs in Lumos.

· The deadline for applications is Monday 2nd February, 9:00 am CET ·

Upsall International actively promotes equality, diversity, and inclusion. In recruiting candidates, we seek candidates with the proven skills required, irrespective of race, gender, religion or belief, age, disability, or sexual orientation.

 

Posted by
Lumos View profile Organisation type Registered Charity Company size 51 - 100

To realise every child’s right to a family by transforming care systems around the world.

Posted on: 15 January 2026
Closing date: 02 February 2026 at 15:48
Tags: Human Resources