Head Of Individual Giving Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- 35 hours a week
- 100 Berkshire Place, Winnersh, Wokingham RG41 5RD
- Office-based, hybrid or remote working considered
- Previous experience is desirable but not essential - we are looking for a quick learner who is able to use their initiative to develop within the role
About us:
Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and those who care about them. We help ostomates to return to sports, hobbies and other activities after surgery, and give them the confidence to return to a full life and take on fresh challenges. Our campaigns raise awareness of life with a stoma and encourage organisations to make their facilities more inclusive.
About the role:
As the Fundraising Executive you will work to grow income through developing our community engagement, attracting, building and managing relationships with a range of supporters (individual donors and fundraisers, community groups, local businesses, volunteers etc). You will lead on the stewardship of events and challenges, including our annual Step Up campaign, by supporting individuals and groups to raise funds through fundraising activities. The post-holder will also support the recording of donations, send appropriate acknowledgements, review fundraising materials, and prepare fundraising content for social media, our website and our quarterly magazine, Tidings. The right candidate will be in a prime position for career progression as we grow our small team.
Our ideal candidate:
We are looking for a motivated, confident individual with strong organisational skills and an impeccable attention to detail, who is passionate about supporting people living with stomas and those who care about them. The successful applicant will be expected to have a broad understanding of a range of income generation methods and communication styles, and the third sector. Previous experience is desirable, not essential.
If you’re interested in applying and would like to work with us, but are unsure if you have the right skills and experience we’d still love to hear from you – we don’t expect everyone to meet all of the criteria listed in the job pack
Core role responsibilities
· Working alongside the Fundraising Manager to implement the fundraising strategy, with a focus on building unrestricted income
· Donor stewardship, including recording and thanking for donations, and other supporter communications, to encourage long-term, repeat support – engaging existing supporters, making them feel valued, proud, and committed to supporting the charity
· Working with our supporters to organise and host interesting activities and events in the community and digitally, to significantly increase fundraising income; ensuring excellent support of their activities during planning and delivery, and arranging attendance from the Colostomy UK team and volunteers as appropriate
· Preparing appealing fundraising materials and content for all types of communications
· Representing and raising the profile of the organisation externally by giving presentations and promoting the need for fundraising among different audiences
· Working with the Marketing & Social Media Executive to ensure fundraising is included in our public-facing communications, to supporters and audiences on social media, in newsletters and on other channels; ensuring our website, social media channels and print material are kept up to date with fundraising news and activities that inspire engagement and giving
· Supporting fundraising with analysis and reports to enable us to continue to build and improve our profile; monitoring engagement and conversions from different fundraising campaigns
The job pack includes the full job description and person specification.
We have a range of benefits that we offer our team, these include:
- Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.
- Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
- Increased annual leave allowance based on length of service, up to 30 days
- Season ticket loan
- 5% contribution to pension scheme
- An extra day holiday for your birthday and one day off a year to volunteer
- Training and development opportunities to support your learning and growth
- Fresh fruit in the office
- Free on-site parking
Please send your CV and a one page covering letter to Lindsay Walrond, Fundraising Manager.
In your cover letter, please tell us:
1. About your relevant experience
2. What skills and qualities you will bring to the role
3. Why you’d like to work for us
4. Where you saw the job advertised
If you’re interested in applying and would like to work with us, but are unsure if you have the right skills and experience we’d still love to hear from you – we don’t expect everyone to meet all of the criteria listed.
We exist to make a positive difference for anyone impacted by any kind of stoma or stoma surgery.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION:
Reports to: Supporter Care Manager
Liaises with:
- Supporter Care Manager
- Supporter Care Officer
- Database Manager
- Database Officer
- Acquisition Manager
- Giving and Engagement Manager
- Legacy & In memoriam Manager
- Communications & Digital Team
- Senior Operations Manager
- Finance Department
- Partnerships Department
Job location: London
Contract: Permanent
Salary: £25K
Purpose of Role:
Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.
Key Responsibilities:
- Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
- Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
- Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
- Support processing incoming phone and postal donations
- Assist with banking and processing incoming/outgoing post
- Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
- Enter and maintain accurate records on our Database
- Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
- Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
- Manage removal process and consent process
- Assist with sending out problem payment letters
- Assist with handling material requests and recording actions on Database
- Assist with any third-party agency supporter care requests
- Maintain sensitive information and records with appropriate confidentiality
- Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
- Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.
Skills and Experience Required:
Essential:
- Excellent customer service for internal and external stakeholders
- Written and verbal communications skills
- Excellent phone manner
- Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
- Degree or equivalent qualification (i.e. marketing qualification).
- Attitude of continuous improvement, and lifelong learning.
- At least two years’ experience in a junior supporter care or administrative role
- Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
- Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
- Experience of outward facing donor stewardship, and relationship building.
- Excellent organisational and time management skills.
- Ability to prioritise workload, meet deadlines and possess problem solving skills.
- Ability to multitask and work in a fast-paced environment
- Can work on own initiative and be able to show initiative.
Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.
The client requests no contact from agencies or media sales.
Diocese of Chester
Diocesan Environment Adviser
Part Time: 14 hours per week.
Salary range: Full Time Equivalent £28,000 - £32,000 pro rata dependent on experience
Actual salary for working 14 hours per week: £11,200 - £12,800.
The Diocese of Chester is seeking to recruit a Diocesan Environment Adviser to this exciting new, part time role. They will work with the newly formed Eco Diocese Group as they inspire, encourage and support individuals, churches and other Christian communities to cherish creation, live responsibly and speak up. In particular, they will enable greater and more effective participation in the Eco Church initiative by individual parishes and deaneries.
The successful candidate will have a developed understanding of a variety of personal, local and political responses to environmental challenges as well as experience of environmental engagement in a local church, school or other organisation.
For informal conversation, contact:Peter Froggatt, Director of Outreach - (please see advert document below for email address)
The job description, person specification and application form can be downloaded from the Diocesan website - (please see advert document below for website address)
A DBS Disclosure may be required, and relevant Safeguarding training will be required for the successful candidate.
There is an Occupational Requirement for the postholder to be a practising Christian in accordance with the Equality Act, 2010.
Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email (please see advert document below for email address) or by post to Church House, 5500 Daresbury Park, Warrington, WA4 4GE.
Closing date: 26th June 2024
Interviews: 11th July 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this exciting role you will be responsible for implementing the charity’s Individual Giving, Legacy and In Memory fundraising programmes (target of £1.3m in 2024).
You will manage a team of two with the support from the Head of Fundraising, with whom you will work closely with to develop a series of targeted multi-channelled appeals and campaigns to engage with existing supporters and to attract, recruit and retain new ones.
You will be confident in handling and interrogating data, utilising your experience to deliver insight led creative campaigns across several channels. You will use data to test and learn through the delivery of persuasive and compelling appeals and campaigns - aiming to grow supporter loyalty and inspire repeat donations.
The delivery of exceptional supporter care and stewardship is paramount in this role, the post holder will require excellent communication skills to help deepen engagement strategies with supporters and work with an ambitious, positive, and creative approach - with experience in working collaboratively organisation wide.
Key responsibilities
Planning and implementation Support the Head of Fundraising to plan, lead, implement, and evaluate strategies to:
• Increase individual gifts through enhancing the supporter donor journey.
• Develop new individual giving appeals and campaigns with a focus on direct marketing across various channels to engage with new and existing supporters to generate new income.
• Working with the communications team to design a multi-channelled approach to maximise the reach to the appropriate audiences.
• Develop the required tools and mechanisms to ensure ease of engagement.
• Design and implement a stewardship programme that cultivates long term support across all fundraising streams.
• Work across teams to raise the profile of the charity and its appeals and fundraising activities.
Donor data analysis and segmentation Analyse and segment the supporter base to develop targeted supporter journeys and ask strategies, using donor data from our CRM to:
• Maximise the lifetime value of donors.
• Ensure effective use of supporter data for campaign purposes.
• Manage a continuous cycle of testing for new channels and techniques for acquisition and retention, based on audience insight and sector trends.
• Work with the Head of Fundraising to produce regular feedback reports and analysis.
• Ensure all activities and contacts are managed through the charity’s CRM system.
• Maximise gift aid opportunities.
See attachment for further responsibilities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy using your communication skills to develop lasting relationships with supporters? Are you passionate about working for a local children’s charity?
We have a great opportunity for someone to join our small, friendly team as Individual Giving and Supporter Care Officer. If you are energetic, passionate, and looking to develop your career in fundraising whilst improving the lives of bereaved children and young people in Oxfordshire, we’re keen to hear from you.
The role
Location: Oxford & hybrid working
Salary: £24,500 - £30,000 fte pa, depending on experience
Contract: Permanent
Hours: Part time 25-30 hours per week, negotiable, with the possibility to study for a fundraising qualification.
Closing date: Applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment.
This is an exciting time for SeeSaw. We have a new Head of Fundraising and a very successful Trusts & Grants fundraiser. We are now looking to expand the fundraising team to complement the current skills and expertise, and strengthen the relationship with our donors. You will be responsible for providing exceptional supporter care for the truly fabulous individuals who donate so generously to SeeSaw to help support young people through grief.
You
You are looking to use your CRM experience to support a local charity.
You are familiar with, or keen to learn about, fundraising.
You are as comfortable working with data as you are talking to supporters.
You are able to produce engaging social media and digital communications.
You enjoy working collaboratively in a small team but are also happy managing your own time and workload effectively.
You are organised and task orientated, and enjoy a busy, varied role which offers the opportunity to grow.
Whilst fundraising experience is not essential, you must be able to demonstrate transferable skills, understand the importance of managing supporter care and enjoy building relationships. You may be looking for a part-time role that allows you time to study for a fundraising qualification or fits in around other commitments.
What we can offer
SeeSaw is fully committed to helping you build your skills and talents. You will work to, and be supported by our Head of Fundraising, and have access to advice and training as you build your role to deliver on our fundraising strategy.
We will offer you a flexible working environment, a friendly team and an important cause. In return, we are seeking your energy, enthusiasm and desire to learn. This really is the perfect role for someone looking to develop their career in fundraising.
If you would like to find out more about the role, please visit our website
Please email us your CV & supporting statement demonstrating how you meet the requirements
As we are actively recruiting - We reserve the right to close the advert anytime. So, please don't hesitate to apply!
The client requests no contact from agencies or media sales.
Job Type: Full time (part time may be considered)
Hours: 35 hours per week
Contract Type: Permanent
Salary: £39,000 per annum
Benefits: Competitive
The role
The Corporate and Individual Giving Manager is responsible for generating sustainable income by identifying, engaging with, and securing funding through individuals and corporate donor relationships.
Establishing sustainable fundraising streams is a top priority for the centre. This role will play a crucial part in strengthening our strategy for Individual and Corporate Giving, with a keen focus on continuous growth. Key responsibilities include identifying and cultivating a pipeline of prospective donor relationships, as well as creating compelling corporate fundraising campaigns and providing personalised stewardship to both attract new supporters and nurture existing relationship.
This role will sit within the wider Income and Generation Team. There is a recognition that some aspects of this role might, at times, overlap with the remit of other team members (for instance, corporate foundations, corporate volunteering). There will also be an expectation that both the Head of Income Generation and Marketing and the CEO are actively involved in Income Generation from Individuals as well as Corporates, especially where High Net Worth (HNW) and more strategic partnerships are concerned. A key requirement for success in this role is to be able to function well in the context of a team setting.
NOTE: we are also open to considering x2 part time roles focussing solely on either Individuals or Corporates if there is suitable interest from candidates
You may also have experience in the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Major Giving, Corporate Giving Manager, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc
REF-214 185
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to continuous learning and professional development. This role is crucial in building and nurturing relationships with community partners and allies, with a predominant focus on partnerships, fundraising and individual giving to support our mission.
Community Engagement;
• Identify and engage with key community partners and allies.
• Together with the Fundraising and Training Manager and Senior Leadership Team, build and maintain strong relationships with local organisations, stakeholders, and influencers.
• Represent the organisation at community events, meetings, and forums to promote our mission and initiatives.
Partnership Building;
• Create and manage partnership agreements, ensuring mutual benefits and clear expectations.
• Collaborate with partners to develop joint initiatives and campaigns.Stakeholder Management
• Serve as the primary point of contact for community partners and allies.
• Ensure timely communication and updates on organisational activities and opportunities for collaboration.
• Organise and participate in events to strengthen community ties and foster new relationships.
Individual Giving;
• Together with the Income Generation & Training Manager, develop and implement a strategy for individual giving, including donor acquisition, retention, and stewardship.
• With direction from the Income Generation & Training Manager, create compelling fundraising campaigns and appeals to engage individual donors.
• Monitor and analyse donor trends to inform fundraising strategies and improve outcomes.
Donor Engagement;
• Cultivate relationships with donors, providing personalised communication and recognition.
• Develop and manage donor events and activities to build loyalty and increase support.
• Prepare and deliver presentations, proposals, and reports to donors and prospects.
Fundraising Targets;
• Set and achieve annual fundraising targets for individual giving.
• Track and report on fundraising progress, providing regular updates to senior management.
• Ensure efficient use of resources and maximum return on investment.
Sahir stands as the oldest LGBTQ+ charity in the Liverpool City Region. We’re also a proud support organisation for people living with HIV.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement (KLS) is a multi-purpose charity that has been serving the communities of Battersea and Wandsworth since 1924. We run a range of our own community projects to support our community.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception. We provide, often in partnership, a range of projects and activities for older people including a Lunch Club, social sessions and exercise groups. We work with older people to:
- Encourage active and independent living
- Reduce isolation and loneliness
- Improve well-being and prevent ill-health
- Enable older residents to be dynamic and contributing members of the Wandsworth community.
We are seeking a Temporary Support Worker for the KLS Elders Programme to assist during the summer months. Responsibilities include supporting minibus transport, aiding in the lunch club and social activities, and contributing to the overall well-being of our elderly members.
Key Responsibilities:
- Escort and assist elders during minibus transport.
- Support social sessions and the lunch club.
- Help set up and pack away rooms for activities.
- Assist with day trips and other duties as needed.
- Work closely with the Elders Team and volunteers.
Person Specification:
- Must be 18 years or older.
- Committed to KLS’s mission and values.
- Understanding of challenges faced by elders.
- Good communication and basic administrative skills.
- Caring, compassionate, and reliable.
- Ability to work independently and as part of a team.
- Knowledge of Battersea/Wandsworth and experience with volunteers is desirable.
Application Process:
Please send a CV and cover letter to Filsan Osman.
The client requests no contact from agencies or media sales.
The ME Association believes that effective healthcare for people with ME/CFS and Long Covid is essential, and we need to ensure that the NICE Guideline on ME/CFS is implemented effectively.
While national approaches are being adopted, we also want to focus on healthcare delivery at the local level.
This 12-month pilot has been commissioned so that we can learn how best to influence and improve the care that people receive by working with local healthcare providers and the people that need to use these services.
The study will focus on the ICB region of Buckinghamshire, Oxfordshire, and West Berkshire:
- we will engage with local people and their healthcare providers to increase awareness of these medical conditions and ensure that appropriate services are made available.
- we will also be engaging on behalf of individuals who have experienced problems with healthcare regardless of where they live in the UK.
We are looking for 2 Project Officers. You will need to be enthusiastic, responsible, and well-organised, with experience of working in a project environment. You can remotely work from home or from head office in Gawcott and will report to the Head of Health and Social Care.
The client requests no contact from agencies or media sales.
The Bone Cancer Research Trust is seeking an enthusiastic and proactive Fundraising Assistant to join our fabulous Fundraising Team and to act as a first point of contact for all fundraising enquiries.
As an integral member of the Fundraising team, the Fundraising Assistant will support the delivery of a range of successful fundraising activities across the organisation, in order to maximise income for the Bone Cancer Research Trust. By providing our supporters with a first-class fundraising experience, you will give them the tools, knowledge, and materials they need to raise as much money as possible to ensure our life-saving work continues.
Our supporters are at the heart of all we do at the Bone Cancer Research Trust and the Fundraising Assistant role offers a unique opportunity to work with our fantastic fundraisers and supporters daily.
From head shaves to skydives, dress-down days to marathons, you will provide excellent stewardship support and help us to develop solid and long-lasting relationships with our supporters, groups and companies based across the UK.
This exciting role is a fantastic introduction into the wonderful world of fundraising, and it will give the successful candidate the opportunity to learn about different fundraising income streams, all whilst making a huge difference to people affected by primary bone cancer.
Duties will include:
- Providing administrative and operational support across the fundraising team;
- Developing excellent and enduring relationships with current and potential supporters;
- Supporting community-based fundraising volunteers and groups;
- Assisting with the organisation of BCRT’s fundraising campaigns and events;
- Representing BCRT at events;
- Administration of Facebook fundraisers and use of our digital platforms to thank fundraisers and record supporter data;
- Inputting accurate information into our database and maintain up-to-date records to help us make informed decisions;
- Managing stock levels and orders, liaising with suppliers, processing orders, and working with the team to ensure the fulfilment of orders.
Application process
Please apply by submitting your CV and a cover letter (ideally formatted in Microsoft Word), highlighting your suitability for the position and why you are interested.
Closing date for applications: Tuesday 25th June at 10:00am
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Location: Home/London-based with opportunity to work from Vauxhall office
As Project Support Officer you will support the London & South East Area Manager and Regional Managers with volunteer recruitment, documentation of training, giving our volunteers a fantastic experience, guest outreach and giving extra support to our London & South East projects as and when required to aid development and growth within the region.
Each of our Projects is run by Project Leaders (volunteer position) and supported by Regional Managers through recruitment and training of volunteers. Your will support the Regional Managers so that they can manage more projects, knowing that you have helped with the embedding of volunteers, along with supporting expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new Project Leaders for the Area.
You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects. You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.
This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include evening and weekend work. As well as projects across London, our South East projects include Southampton, Portsmouth, Aylesbury and exciting new openings in Slough and Reading in 2024.
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply: Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application: 11.59pm on Wednesday 19th June 2024.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview (likely to be sent between 20th – 21st June)
Interviews: planned for Thursday 27th June.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Supporter Relations Officer to join our team, based at one of our 23 rehoming centres. The Role of the Supporter Relations Officer is primarily to promote the work of Dogs Trust to key audience groups. They provide first-class customer care for all Dogs Trust supporters, but particularly potential and existing legacy pledgers.
About this job:
As Supporter Relations Officer, you’ll:
- Promote the work of Dogs Trust to key audience groups in their catchment area and to support them accordingly.
- Provide a vital link to the community, stewarding supporters wherever they may be on their Dogs Trust journey by handling local supporter legacy and Canine Care Card enquiries, as well as in memory donations.
- Spending time in the community, visiting local businesses and people, as well as organising community talks to relevant audience groups.
- Organise supporter events and tours at the rehoming centres throughout the year.
- Organise and attend events with the Dogs Trust Village.
About you:
The successful candidate will have experience in a public facing role and a passion and commitment to the work and aims of Dogs Trust. They will be a strong communicator with excellent interpersonal and organisational skills and the ability to develop and prioritise their own workload, working well under pressure and to deadlines.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
The Individual Giving department is part of the Fundraising and Marketing directorate and brings in approximately £88m per annum through regular giving, one off gifts, prize-led fundraising, community and events and legacy and in memory. They report to Regional Supporter Relations Managers and, ultimately, the Head of Community Supporter Experiences.
What you need to know:
As the role is primarily customer-facing, the SRO is based at the rehoming centre. However, they spend a portion of their time in local communities. This role involves frequent travel, both locally and across the UK, including some overnight stays, as well as weekend and evening work. A full UK manual driving licence is essential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FUNDRAISING OFFICER - EXPERIENCE ESSENTIAL
The Sunday Times Best Places to Work 2024 - Medium Organisation
MAIN PURPOSE OF JOB:
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties
This is a new role, joining a small but growing Fundraising and Events Team, and having a real input into our plans and strategies for the future. Reporting to the Head of Operations, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Officer will build positive relationships to secure significant income and develop new relationships with groups, business and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we support.
MAIN DUTIES AND RESPONSIBILITIES:
Fundraising Overview
- Develop, deliver, and monitor a fundraising strategy for The Cinnamon Trust.
- Maximise the contributions and connections with local business and individuals.
- Coordinate all appeals including The Big Walk across all income and media streams.
- Research and utilise new fundraising streams and opportunities such as Payroll Giving, Legacies (with help from The Legacy Officer), in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
- Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to The Trust’s supporters.
- To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
- Act as the ‘first point of call’ for all fundraising volunteers and maintaining excellent communication with supporters throughout these processes, in conjunction with other teams.
- Develop and implement Fundraising groups across the UK
Database Management
- To ensure efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
- Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
- Train other staff members to support general fundraising.
- Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
- Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
- Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
- Lead the growth of CT100 monthly giving.
- Work with the Press and PR Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
Fundraising Appeals and Campaigns
- Work alongside teams and PR and Communications Manager to promote The Cinnamon Trust.
- Establish a corporate fundraising strategy with an accompanying narrative, alongside the PR and Communications Manager.
- Tailor campaigns and appeals for different audiences and supporters alongside PR and Communications Manager to target corporates; smaller local businesses and individuals
Staff and Volunteers
- Support with recruiting fundraising volunteers as appropriate.
- Work closely with Head of Operations and PR and Communications Manager to ensure all fundraising is coordinated.
Wider organisational responsibilities
- Read and adhere to all policies and procedures.
- Lead on applications to charitable trusts or statutory bodies with support from the Head of Operations.
- Undertake responsibilities associated with being a member of The Cinnamon Trust
- Perform all the duties required by the post in line with The Trust’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
- Carry out other duties as agreed by the Chief Executive Officer.
- In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.
“Peace of mind and practical help for older people – love, care and safety for pets”
The client requests no contact from agencies or media sales.
What we do
National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services, because nobody with hearing loss should feel alone.
What you will be doing
This role supports the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme. The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Services team and forms an integral part of the Individual Giving retention strategy. In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs’ supporters.
- Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement.
- Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work.
- Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner.
- Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards.
- Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team.
- Assist with maintenance of Puppy Sponsorship data on the Charity’s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager.
- Prepare data for Puppy Sponsorship updates and build email communications.
- Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products.
For more information please download the job description below.
Why us?
We offer a wide range of benefits for our staff which include:
- 24 day's holiday plus, bank holiday's
- Pension
- Hybrid working
How to apply
For further information and to apply, please visit our website via the 'Apply' button.
We look forward to hearing from you!
Closing date & Interviews
We will be reviewing applications and interviewing on a rolling basis.
The Ageing Well Functional Fitness MOT project is aimed at supporting mild to moderately frail residents of the Frognal area of Bexley with falls prevention, improvement of functional wellness and to provide signposting for sessions to enhance functional fitness within this defined area. The project will be working to engage with people who may be experiencing health challenges but are not accessing support, therefore engaging with them prior to a crisis.
Your role will be to create and lead a network of organisations and individuals to deliver functional fitness "MOTs" and who can provide support for functional fitness. You will also provide a regular link with the local population which could be utilised by other services and campaigns such as cancer prevention or dementia awareness. You will work to strengthen the network of community groups, statutory services and businesses working together to deliver improvements to health and wellbeing. You will engage with local residents to gather feedback about what is important to them and involve people in the development of additional health and wellbeing support.
Our mission is to help the people of Bexley enjoy later life.
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The client requests no contact from agencies or media sales.