Head of information systems jobs in st katharines amp wapping, greater london
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.
In this crucial role within our Immigration Team, you will collaborate closely with colleagues to deliver confidential OISC Level 2 advice and representation. Additionally, you will support and train colleagues working at Level 1, ensuring the highest standards of service and advocacy.
The postholder will play a vital role in advancing Southall Black Sisters’ (SBS) policy, communications and public affairs work. This includes shaping and delivering strategies that:
· Promote SBS’s mission to end violence against women and girls (VAWG), particularly for Black, minoritised and migrant (BMM) women and girls.
· Influence public policy and legislation to secure justice, safety and rights for Black, minoritised and migrant women and girls.
· Strengthening the public voice and visibility of SBS through impactful communications and campaigning.
They will work closely with senior staff, partner organisations and stakeholders to ensure that SBS’s policy positions, campaigns and services are effectively communicated, and that the lived experiences of the women and girls SBS supports are at the forefront of public and political discourse.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
£28,000 - £32,900 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re seeking a Website Content Officer to join our Integrated Marketing and Media team. In this role, you’ll take the lead in managing and improving the content on our website, making sure it’s clear, accessible and meets the needs of our diverse audience.
Acting as the ‘voice of the user’, you’ll be responsible for publishing updates via our content management system (CMS), maintaining high standards of quality, consistency, and accessibility across the site. You’ll oversee key areas, including the homepage, keeping information accurate, up to date, and easy to navigate.
You’ll work closely with teams across the Prostate Cancer UK to help shape their messages for the web, offering advice, guidance, and training where needed. Day to day, you’ll manage content schedules, review pages to identify improvements, and create or edit content to keep the site fresh and effective. You’ll also use digital analytics tools to monitor performance and suggest ways we can enhance the user experience.
As part of the Digital Marketing and Channels team, you’ll work closely with our email and social media teams to ensure our owned channels are aligned. You’ll lead on the delivery of our regular ‘News and Views’ articles in conjunction with our Strategic Communications team, and you’ll work closely with our Web Operations team to help identify and test new website features and fix technical issues.
Please note internally this role is known as Digital Channels Officer – Web.
What we want from you
We’re looking for someone with solid experience in writing, editing, and proofreading web content to serve a specific audience. You'll be skilled in using content management systems (ideally Umbraco) to build and update web pages.
You’ll have the technical skills to author and edit basic HTML, as well as prepare and edit images for the web. A good understanding of interpreting website analytics, including experience with Google Analytics and search engine optimisation techniques, is essential. You’ll be an excellent communicator, able to explain complex analytics and technical details clearly and accessibly to colleagues who may not have a technical background.
In this role, you’ll need to manage priorities effectively and work well under tight deadlines. You’ll be confident negotiating and handling challenging conversations when necessary. Staying up to date with current web tools and digital content trends will be a real advantage as we continually improve our site.
If you’re passionate about digital content, enjoy collaborating with others, and want to help drive positive change for men, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 29th June 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 7th July 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
We are seeking a dynamic and experienced strategic lead to drive the next phase of our Right to Health campaign. This new role will work with our experienced and well respected team and our extensive network, to make the political case for the better legal recognition and real-world protection for the right to health.
An ideal candidate
You will be a passionate and experienced advocate for health, human, social or environmental rights, committed to driving meaningful change in the UK. You will bring proven expertise in leading policy, advocacy, or parliamentary engagement work - ideally within health, human rights, social or environmental justice sectors - and thrive in building strong, strategic relationships with government, civil society, and community stakeholders.
You have a good understanding of the structural causes of health inequality and the power of human rights frameworks to address them. You will know how the UK political and parliamentary systems work, and you are skilled at influencing these processes through clear, compelling narratives backed by evidence.
You are able to communicate with clarity and impact, tailoring your message to diverse audiences - from policymakers to grassroots activists. You are confident working independently and collaboratively within a small, flexible team, balancing strategic vision with practical delivery. Your approach is solutions-focused, inclusive, and grounded in the lived realities of people affected by health inequalities.
Most importantly, you are motivated by the opportunity to join a dynamic and well respected organisation and lead a strategic campaign that challenges the status quo and contributes to a fairer, more just UK.
You have the right to work in the UK and be able to work from home in London or within easy reach of London. A minimum of weekly attendance in London will be required.
This opportunity is open to applicants wishing to deliver the work on a self-employed freelance or employed basis.
For application, please complete:
- the Application Form
- a CV outlining your career (including paid and unpaid work), with any academic and professional qualifications, to date.
Applications that do not include both documents will not be considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The role is responsible for delivering comprehensive HR support across the organisation, covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and payroll providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance, and supporting a positive workplace culture.
Key Responsibilities
- Managing end-to-end recruitment processes across multi-disciplinary teams; including
- Ongoing development, coordination, and oversight of SCT’s volunteer recruitment, onboarding, training, and administration in collaboration with SCT’s managers.
- Working closely with SCT’s outsourced HR support.
- Providing SCT managers with guidance on volunteer recruitment and any management issues.
- Implementing, maintaining and reviewing an annual training plan for all employees.
- Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation.
- Supporting employee relations by assisting with complaints, grievances, and disciplinary procedures, including provision of support to managers on all employee-relation matters.
- Working with SCT’s Business Operations Officer to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information.
- Supporting the ongoing review, development and improvement of clear, consistent, and accessible policies and procedures across the organisation.
- Working closely with SCT’s managers to promote the ongoing communication, implementation, and participation in the review cycle of policies and procedures.
- Undertaking other reasonable duties that may be required from time to time.
Person Specification
• CIPD qualified to level 5 or significant HR Management experience will also be considered
• 3+ years demonstrable generalist HR Management experience or similar role types
• Demonstrable experience of working across multiple sites
• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences
• Experience of presenting material and report writing to a range of audiences
Essential Skills and Experience
- Proven experience in managing end-to-end recruitment processes, including onboarding, training, performance management, absence, and leaver procedures.
- Awareness of UK employment law and GDPR, with a willingness to learn and apply policies correctly.
- Understanding of volunteer management, including recruitment, onboarding, training, and administration.
- Experience with outsourced HR support services, providing HR guidance and support to managers, particularly in volunteer and employee management matters.
- Experience in maintaining accurate HR records and handling confidential information in line with data protection legislation.
- Practical knowledge of employee relations processes, including handling complaints, grievances, and disciplinary procedures.
- Familiarity with payroll processes and working collaboratively to ensure accurate payroll data.
- Comfortable using HR databases, spreadsheets, and Microsoft Office tools.
- Excellent organisational skills and attention to detail.
- Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
- Help coordinate internal communications and staff events.
Desirable Skills and Experience
- Experience in developing and implementing annual training and development plans.
- Previous involvement in reviewing and updating organisational HR policies and procedures.
- Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with a fantastic environmental Foundation in their search for a Grants Manager. This is a fantastic opportunity for an experienced grants professional to contribute to the strategic management of a dynamic and impactful grants portfolio, supporting innovative programmes with both UK and global reach.
Salary: £65,000
The Role:
As Grants Manager, you will play a key role in the operational delivery and day-to-day management of the organisation’s grants portfolio. Reporting to the Head of Grant Operations and working closely with Finance, Programme, and Operations teams, you'll ensure the efficient deployment and monitoring of grants, while serving as a trusted point of contact for grantee organisations.
Key Responsibilities:
- Oversee the day-to-day management of active grants and grantee relationships
- Coordinate grant lifecycles, including due diligence, reporting, and payment scheduling
- Monitor grantee performance against KPIs and key milestones
- Ensure high standards of communication and reporting both internally and externally
- Maintain and optimise the use of the grants management system (e.g., GivingData)
- Produce regular internal reports and identify opportunities for operational improvement
- Liaise with internal and external stakeholders including senior leadership, consultants, and programme teams
Key Experience:
- Previous experience in grants management within a foundation, NGO, or similar setting
- Strong understanding of budgeting, performance frameworks (e.g., KPIs, OKRs), and due diligence processes
- Proficiency in Microsoft Office and grants management systems
- Strong analytical and reporting skills
- Excellent interpersonal and stakeholder management abilities
If you’re passionate about effective grantmaking and want to make a real impact through a values-driven organisation, we’d love to hear from you.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Digital Communications Officer
Responsible to: Senior Communications & Engagement Manager
Salary: £30,000 per annum
Location: Head Office, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required)
The package also includes:
• 8% employer pension contribution
• 25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period
• Season Ticket Loan
About USPG
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
About the Role
Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:
• Oversee the day-to-day running of our website and social media channels.
• Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.
• Support the digital growth of USPG through SEO and Analytics
• Monthly digital and media reporting
About You
You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.
You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.
This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: Internal Auditor
Location: London or Nairobi (with a right to work)
Reporting to: Chief Executive Officer (CEO) functional line to the Director of Finance and Operations
Grade and salary Grade F (in line with national salary scale) UK - £43,800 per annum , Kenya - Ksh 5,010,684 per annum
Type of position: National (as above)
Contract terms and hours: Open ended (depending on funding). Full time, 37.5 hours per week
Background:
Saferworld is an independent international organisation working to prevent violent conflict and build safer lives. We work with people affected by conflict to improve their safety and sense of security, and conduct wider research and analysis. We use this evidence and learning to improve local, national and international policies and practices that can help build lasting peace. Our priority is people – we believe in a world where everyone can lead peaceful, fulfilling lives, free from fear and insecurity. We are a not-for-profit organisation operational in nine countries across Africa, Asia and the Middle East. Saferworld is committed to providing a safe and trusted environment that safeguards our staff, partners and communities. Our organisational integrity is derived from the values and principles that underpin and guide our work.
Saferworld’s staff are at the heart of our work and their skills and expertise ensure we continue to function a leading conflict prevention and peacebuilding organisation. As we evolve and grow, we want to ensure our programmes, research and capacity interventions retain their quality, stay rooted in the voices of people living in conflict, and ensure our staff are motivated and challenged in their work.
The success of our organisation’s mission depends on people. Capitalising on what is unique about individuals and drawing on their different perspectives and experiences will add value to the way we work. Saferworld is committed to the principles of equality of opportunity for all and seeks to promote a positive approach to equality and diversity and within the scope of the relevant legislation, to having a workforce and working environment that is free of discrimination, prejudice, stereotyping, harassment, victimisation and undignified behaviour. We oppose all forms of unlawful or unfair discrimination.
The Internal Auditor role will undertake internal audit assignments, develop country-specific internal audit processes or thematic internal audits and work with our London and global teams to support external audit processes in countries of operation, oversee the global audit register, and with teams across the organisation advance effective financial management performance across the organisation
Job purpose:
Reporting to the CEO and working closely with the Director of Finance and Operations, the post holder will undertake internal audit assignments and compliance reviews aimed at improving Saferworld’s internal systems and processes. The post-holder will also support the development of financial controls and build the capacity of finance and operational teams to implement them effectively.
The role requires a high level of initiative; proven skills and experience in project management; experience working collaboratively with others to achieve our vision; and strong communication and problem-solving skills.
The post-holder will have a successful track record in designing and leading internal audit processes and strengthening control systems, preferable at a complex organisation with multiple country offices/business units. Additional experience working with offices/partners in/on conflict affected contexts is highly desirable.
Roles and responsibilities:
Plan and carry out internal audits
- Draw up a yearly Internal Audit Plan based on key risks and an assessment of audit needs and agree it with the CEO in consultation with the Director of Finance and Operations and Director of Policy and Programmes.
- Carry out internal audit assignments across departments, projects, and programmes to assess compliance with financial policies, donor agreements, and statutory regulations, including negotiating terms of reference with relevant system/area owners, preparing reports, presenting the findings to the Senior Leadership, and following up on recommendations.
- Review financial transactions and accounting records, including data from SUN, to ensure accuracy and integrity.
- Support necessary pre-audit preparation work related to external audits (both statutory and project audit) and assist the teams in ensuring smooth audit.
- Maintain the organisation’s register of grant and project audits, ensuring that audit findings recommendations are clearly documented and shared.
- Monitor the implementation of these recommendations and follow up on corrective actions to ensure timely and effective solution.
- Carry out special investigations, as required by the Saferworld CEO or Senior Operational Team (SOT).
Strengthening organisational systems and risk controls
- Produce an annual review of the overall effectiveness of Saferworld’s systems of internal control and make recommendations and arrangements for identification and management of risks and produce an annual plan to address these areas.
- Report quarterly to the Senior Operational Team (SOT) on the annual review and plan.
- Attend the governance/Board of Trustees Finance and Audit Committee four times a year and produce a report for the meetings, including feeding back on learnings from internal audits carried out.
- The post-holder must maintain independence and objectivity in carrying out audits and investigations. They have direct access to the Board/Audit Committee when necessary.
- Produce quarterly report for the Board meetings.
- Promote a culture of accountability, transparency and continuous improvement across the organisation.
Key working relationships
- Director of Finance and Operations
- Director of Programmes & Policy
- Head of People
- Regional Directors
- Head of Governance and Operations
- Finance Business Partners
- Country Directors/Managers
- Country Finance Managers
Scope and accountability
Decision making and limits of authority
- Methods of investigation within assigned internal audits, reviews, findings and recommendations to CEO & Director of Finance and Operations
- Key that the Internal Auditor is seen to be able to provide independent advice, guidance and analysis.
Financial resources
- Financial responsibilities primarily about auditing financial management practices and processes
Other resources
- Audit investigations data and reports, internal audit plan, guidance and tools for supporting effective risk assessment and risk management – works globally
- Contribute to the implementation and effective use of financial systems (works globally)
People management
- Capacity building country finance managers in relation to financial systems and processes.
- Capacity building staff and partners in relation to risk assessment and management
Legal, regulatory and compliance responsibility
- Key internal role in ensuring compliance with financial policies and procedures (internal) and financial regulations (external), and in identification on risks/noncompliance issues for addressing
Person specification
Knowledge
- Excellent understanding of internal audit principles and methods and risk identification and management
- Auditing or accounting professional qualification (e.g. ACCA, CPA, CA, CIMA or Certified Internal Auditor with active membership status) and sound knowledge of accounting procedures, principles and systems
- Good understanding of and experience using SUN system will be an advantage
Experience
- Extensive experience in the internal audit function in a large/medium-sized NGO or similar complex organisation
- Experience of undertaking a variety of audit related, research/ evaluation and project management work
- Familiarity with donor-funded project audits (FCDO, EU) and related compliance requirements
- Experience in working with programme teams (particularly in different country settings), sharing learning from audits, and supporting implementation of recommendations
- Experience in training or mentoring staff on compliance, internal controls, and financial procedures.
Skills
- Strong analytical and quantitative skills
- Skills to build effective, trusting relationships at all levels of the organisation, and ability to influence senior managers and other stakeholders regarding the importance of effective controls
- Excellent project management skills with experience in planning, organising and delivering audit assignments Excellent facilitation, negotiation, verbal and written communication skills with the ability to write reports and present complex/sensitive information in an understandable way to a range of audiences
- Solution-oriented, pro-active, flexible, a team-player, and responsive
- Strong interpersonal and team-working skills
- Good IT skills, including in MS word and excel
Other
- A willingness to promote the work of Saferworld and work collaboratively with others
- Ability to work in a non-partisan manner, sensitive to differences of ethnicity, religion and gender
- A commitment to learn and be open to new ideas and approaches
- Demonstrated commitment to principles of transparency, accountability, and honesty
- Commitment to and compliance with Saferworld’s safeguarding principles
- Knowledge of applicable laws, donor regulations and statutory reporting requirements in countries where Saferworld operates
Other requirements
Travel will be required for purposes of capacity building, internal audits and investigations, within country offices
Application process
To apply: Apply through our vacancy portal on our Saferworld Jobs website
Upload your CV and a covering letter addressing the person specification and why you feel your experience matches the requirements of the role.
Closing date for applications: 23rd July 2025
The client requests no contact from agencies or media sales.
Purpose of the job
This role is an exciting opportunity for a proactive and driven individual to join the UK Youth Network Delivery Department. The Summer Jobs Programme is the largest programme in UK Youth’s portfolio. Funded until the end of 2026, the programme is currently operating in its second year. Reporting to the Head of Programmes, you will be responsible for programme managing our Summer Jobs programme. As Programme Manager, you will deliver the programme to a high standard and that the benefits to young people are realised. This will include ensuring that colleagues and stakeholders are clear on their roles and delivering on them effectively, that programme deliverables are met, risks managed effectively, and delivery is within budget.
The Summer Jobs Programme is a paid employment initiative running from July to September 2025 and 2026, supporting vulnerable young people in England and Wales. It aims to reduce youth violence and improve future engagement in education, training, and work by removing barriers to employment and offering structured, empowering opportunities. This programme is delivered with a network of local youth work Delivery Partners and employers. Young people begin with a one-week pre-employment training course, followed by a five-week job placement. Throughout, they’re supported by both a local youth worker and an employer-based supervisor to ensure they receive consistent guidance.
Funded by the Youth Endowment Fund and Youth Futures Foundation, the programme launched in 2024 with over 400 participants and has expanded in 2025. A built-in Randomised Control Trial (RCT) will assess its impact on youth violence and long-term outcomes. In 2026, the programme will grow further, including working with over 2000 young people, completing a three-year period of delivery and investment aimed at driving long-term, evidence-based change.
Why work at UK Youth?
UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.
We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.
Key responsibilities
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Lead end-to-end delivery of the Summer Jobs programme, ensuring successful implementation across multiple regions.
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Manage the selection, contracting, and contract management of delivery partners and work with Project Officers to ensure effective fulfilment of contractual obligations.
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Coordinate timelines, budgets, and reporting requirements in line with funder expectations.
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Collaborate with IFF Research to support robust programme evaluation, including participant tracking and RCT protocols.
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Monitor programme performance and provide regular updates to internal stakeholders and the Youth Endowment Fund.
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Champion the voice of young people and embed youth participation throughout programme delivery.
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Manage the relationship with our payroll company, working closely to ensure the successful delivery of Right to Work check and payroll services.
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Lead management of the programme risk register, implementing mitigation strategies and escalating risks as required.
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Mobilise our team of Project Officers to ensure effective Delivery Partner engagement with programme requirements and task manage other delivery roles to ensure effective programme management.
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Ensure compliance with UK Youth safeguarding policies and manage risk proactively across programme activities.
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Work with the Summer Jobs Employer Engagement Manager and the CRM Manager to refine and complete the development of the programme’s CRM system.
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 29th June 2025 at 23:59pm (midnight)
Interview Dates: 9th July 2025
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Consultancy work (Afghanistan Programme)
Terms of Reference for a Final Evaluation and Report
ToR
Consultancy work: Final Evaluation and Report
Commencement date
4 July 2025
Duration
c. 8 weeks (subject to change)
Accountable to
CAFOD Afghanistan team – Grace How and Kitty Chevallier
Overview: Conduct a Final Evaluation for a project entitled ‘Provision of humanitarian and livelihood support’, also known as ‘HELA’ (Humanitarian and Economic Livelihoods Assistance’). The 3-year project is funded by Misereor / Katholische Zentralstelle für Entwicklungshilfe (KZE), with co-funding provided by CAFOD. It is implemented by two local partners in Afghanistan, in three provinces, between 1 September 2022 and 31 August 2025.
CAFOD has been supporting local organisations in Afghanistan, including the two implementing partners for this project, since the 1980s to help tackle issues of poverty and injustice and to respond to humanitarian emergencies.
Background and Context
Project Brief: This project is a result of partnership and joint work between CAFOD and the consortium members. The project builds on CAFOD’s existing programming in Afghanistan which strengthens the capacity of at-risk households by diversifying their livelihood options. The project focuses on meeting basic needs as well as promoting inclusive development, with the objective of strengthening resilience, particularly for the most vulnerable. As the project approaches the final few months of implementation, CAFOD is seeking to engage an external consultant to conduct a participatory final evaluation for this project. This will evaluate how effectively the project has been implemented, its major impacts and lessons learned, and recommendations for future similar programming. It is expected that the final evaluation will have a particular focus on the consortium partners’ ways of working: the strength of their collaboration, the efficacy and suitability of monitoring and evaluation approaches, and the benefit of learning events and strategies used through the project.
CAFOD and our partners are working with the same target group throughout the duration of the project, not only providing humanitarian and livelihood support, but also raising awareness amongst participants of families' rights from an Islamic perspective. Over the past two decades, much work has been undertaken to empower Afghan households and enable them to exercise their agency. Partners are taking a variety of approaches to further these aims in the project.
Ultimately, the project aims to support and ensure that the rights of poor and vulnerable people in Bamyan, Kabul, and Kunduz provinces are upheld and they have increased agency in their social and economic development.
Directly, the project has been planned to achieve programme outcomes:
- The basic needs of targeted households are met.
- Targeted participants have improved resilience through diversified livelihoods.
- Targeted community leaders and members (male and female) are equipped and empowered with the knowledge and skills to promote and uphold their rights from an Islamic perspective.
Project Target Group and Location: The project will reach a total of 350 participants in three provinces of Afghanistan (Bamyan, Kunduz and Kabul) with a combination of humanitarian assistance, livelihoods training and other activities.
Project Duration: September 2022 – August 2025 (36 months)
Scope of the Final Evaluation:
The purpose of this final evaluation is to assess the overall performance and objectives of the completed project, in relation to the specified objectives, logical framework, and work plans. The evaluation will examine the extent to which project outcomes have been achieved, the quality and sustainability of results, and the relevance and appropriateness of strategies employed and ways of working. This participatory evaluation will analyse not only what has been achieved, but how it was achieved, how it was measured, and what could have been improved. This will include an examination of accountability measures, and how participants and other stakeholders were engaged throughout the implementation process, including how participants were given the opportunity and encouraged to share feedback and help shape the design of the project. The consultant will make and explain recommendations for consideration in implementing future projects of a similar nature.
The evaluation should include a review of the project’s monitoring data, secondary documents, a workshop with staff, and some direct data collection from key stakeholders including targeted participants taking part in the livelihoods training activities, as well as their relatives and community members. Findings of the evaluation will be used to guide and improve future project design and implementation. They should be written up into a final evaluation report (no more than 30 pages) which will be made available to CAFOD, Misereor and both partners.
As well as assessing progress towards logical framework indicators, the evaluation should focus on capturing, documenting and assessing lessons learned to inform future project design and implementation.
The assessment will be conducted in close coordination with CAFOD’s Afghanistan team, including the Country Programme Representative, Programme Officer, and Programme Support Officer.
Objectives of the Final Evaluation:
- To assess the project and its effectiveness in meeting its three outcomes and supporting targeted Afghan households, through material assistance, livelihoods skill training and associated support, advocacy initiatives, and other activities.
- To evaluate the strength and appropriateness of the projects MEAL systems:
- To what extent did project monitoring and evaluation help track project progress and achievements?
- How effectively was participation and accountability built into project design and implementation, and partners’ ways of working with stakeholders?
- How effectively were learning opportunities used throughout the project (including peer learning and exchange visits, learning workshops, regular progress workshops, etc.)?
- To assess and review consortium functionality, partnership dynamics, and collaboration.
- To capture and assess key lessons learned from the project from various stakeholders including project staff, participants, civil society groups involved in the project, community leaders and other community members.
- To assess the sustainability and impact of project achievements, including:
- Changes in participants’ social and economic agency and participation
- Shifts in community attitudes and behaviours
- Capacity built among local partners and stakeholders.
- To produce a high-quality report, no longer than 30 pages, which will be shared with CAFOD, Misereor and implementing partners.
Deliverables and proposed deadlines:
- Develop a short inception report with proposed methodology, plans and tools for collecting data from stakeholders, for the final evaluation (1st and 2nd week of contract), to be discussed and agreed with CAFOD and partners.
- Gather data from relevant stakeholders (3rd and 4th week of contract)
- Submission of draft report (6th week of contract)
- Review and revision of report based on feedback (6th and 7th week of contract)
- Submission of final report (8th week of contract)
- Presentation of report to CAFOD and partners– date to be confirmed.
Methodology:
- The evaluation should adopt a participatory mixed-methods approach, beginning with a desk review before integrating quantitative and qualitative methods to ensure that data collected is triangulated and can be communicated, explained and contextualised.
- It is expected that the consultant will combine surveys/questionnaires with structured interviews, FGDs and KIIs. Note that to enable the open and unrestricted sharing of opinions and information, the data can be anonymised where relevant and appropriate.
- Evaluation team members are encouraged to use innovative methods to collect and analyse data. The qualitative component will allow for more in-depth data gathering to gain more insightful findings from relevant target groups regarding their experience of the project and its impact.
- Data is expected to be gathered from key project stakeholders, including:
- Targeted participants (in vocational training, first aid training, and Local Leaders Committees).
- The midterm evaluation will be supported by two workshops: an initial developmental workshop in which the data collection methods will be discussed with CAFOD staff and representatives from partners to obtain feedback and input; and a feedback and validation workshop after submission of the draft report, to obtain input on findings and recommendations.
- The consultant(s) are expected to propose the most suitable method of sampling/randomisation and the sample size will be determined in collaboration with CAFOD and partners. Information shall be collected from across specified beneficiaries, partners and stakeholders.
- All data collected during the baseline study will be disaggregated by age, gender, disability, and location.
Ethical Considerations
The below ethical considerations will be adhered to during the midterm evaluation:
- The evaluation will be conducted by an independent and impartial external consultant.
- Quantitative data will be obtained from a randomly selected representative sample.
- Participation in the study will be voluntary, and individuals must be able to curtail their participation in the study at any time.
- The safety of participants and implementing partner staff will be paramount.
- Anonymity, confidentiality and safeguarding of study data (both during data collection and for data storage) will be guaranteed.
- There will be no risks and benefits for individual participants.
- The culture, norms and traditions of study populations will be respected and laws of the country upheld.
- Participation in the evaluation will involve no additional security or safety risks for participants, in light of the current context in Afghanistan.
- The content of the evaluation will be treated confidentially and only shared with CAFOD, partners and Misereor.
Required Competencies:
- A minimum master’s degree in social sciences or relevant field;
- Other training/certifications in thematic areas relevant to the project will be an asset (livelihoods, gender, behavioural change communication etc.);
- Other professional training on Research Methodology, Development Evaluation, and Impact Evaluation from recognised institutes/universities would be an asset;
- A proven track record of an ability to pragmatically apply in-depth knowledge and experiences of issues and practices in the fields of humanitarian, livelihoods and gender in Afghanistan;
- Strong computer and analytical skills with ability to write and review technical documents/ reports, conduct interviews as part of background research.
Demonstrable Skills and Experience:
- Record of publication of social research documents, evaluation reports, survey reports, study reports on livelihoods and rights issues is a strong asset;
- Experience of carrying out mixed-methods studies and evaluations and in producing high quality analytical reports (at least 2 recent reports should be submitted with the RFP);
- Strong background of statistical data analysis skills and strong proficiency with data analysis packages (in Stata or SPSS);
- Member of professional societies/forums (e.g. evaluation society) will be an asset;
- At least 6 years’ experience managing evaluations, baselines and/or assessments for community-based programmes, including since August 2021;
- Experience in delivering high quality assessments, research or evaluations for institutionally funded projects such as FCDO/DFID, EU or USAID;
- Experience working with and/or evaluating the work of national NGOs and CSOs in Afghanistan;
- A gender-balanced team (at all levels) is highly desired;
- Ability to adapt plans and approaches, sometimes at short notice;
- Fluency in English essential; ability to conduct interviews in Dari and Pashto essential.
CAFOD is committed to creating a safe environment for all project participants, especially children, young people and vulnerable adults, and to prevent their physical, sexual or emotional abuse. The consultant will be expected to follow these commitments and sign and adhere to all relevant policies and procedures.
Interested candidates are requested to submit the following by 29 June 2025. Please see CAFOD website to email the documents requested below
- Updated CVs (lead consultant and associates if any)
- Technical proposal with proposed methodology and detailed work plan
- 2 examples of similar assessments, evaluations, research, analytical report writing in English
- Financial proposal: Up to a maximum of USD 14,000. This fee should include all consultancy costs, including data collection costs (travel, accommodation, food etc.) as well as all applicable VAT and Tax.
Submissions will be reviewed and scored according to a) the criteria and considerations listed in this Terms of Reference, b) the suitability of the project plan/method statement and c) value for money.
Management and Reporting Arrangements:
The recruitment and initial briefing to the consultant will be managed by CAFOD, in consultation with the project partners.
Both in-country implementing partners will provide logistical and administrative support and guidance, including supply of relevant documentation, and help with the organisation of meetings and interviews (the financial costs of this will be covered by the consultant). Additionally required costs such as refreshments for FGDs will be paid for by partners. The consultant will be responsible for working with partner staff to arrange interviews and field visits ensuring all relevant stakeholders are available at the place and time agreed; the consultant(s) will provide facilitation of workshops, FGDs, meetings and field visits.
Deliverables will be reviewed, appraised and accepted by members of CAFOD’s Afghanistan staff, in consultation with the relevant partner staff members.
Summary Timeline (subject to change):
19 – 29 June
Circulation of TORs and Invitation to Submit Quotations
29 June
Closing date for applications
2 July – 3 July
Interviews with short-listed consultants
4 July
Final consultant selection and contract signing
5 July – 4 August
Planning, document review and fieldwork
14 August
Submission of draft report to CAFOD
15 - 23 August
Review, feedback and revision of report
31 August
Presentation of report findings and recommendations to CAFOD, partners, and Misereor.
The selection consultant(s) will be expected to fully agree to comply with all relevant CAFOD policies during the contracted period including the Safeguarding Policy and Code of Conduct, and provide references.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
About the role:
At Grace House, SHP’s specialist 11-bed hostel for women in Camden, you’ll step into a leadership role that offers real purpose and the chance to drive meaningful, lasting change. As Service Manager, you’ll be at the helm of a pioneering service that supports women experiencing multiple disadvantage; homelessness, domestic abuse, substance use, poor mental health and the ongoing impact of trauma and exploitation. You’ll guide and inspire a skilled, passionate team dedicated to a trauma-informed, gender-responsive approach that supports each woman to reclaim safety, rebuild trust and shape a life on her own terms.
This is a unique opportunity to lead a service known for its compassion, collaborative ethos and commitment to continuous learning. The day to day brings challenge and reward in equal measure: managing a multidisciplinary team that includes project workers, an ETE specialist and a dedicated health lead; shaping practice through the lens of our Psychologically Informed Environment framework; and fostering strong partnerships with services across mental health, substance use and violence against women and girls. Every interaction is rooted in empowerment and possibility, creating space for healing, hope and opportunity.
At SHP, you won’t just grow in your role, you’ll shape it. We offer a leadership journey grounded in reflective practice, robust supervision and access to development pathways that will support you to lead not just this service, but potentially others in the future. You’ll be part of a values-led organisation where your voice counts, your impact matters and your career can truly flourish. If you're ready to lead with purpose and make a difference that lasts, this is where your next chapter begins.
Please note: This role is open to female applicants only under Schedule 9, Paragraph 1 of the Equality Act 2010, as the service delivers trauma-informed support to women affected by Violence against Women and Girls (VAWG.) We are committed to equal opportunities and actively welcome applicants from all backgrounds.
About you:
- Leadership that inspires confidence, compassion, and accountability.
- A proven track record of working within a trauma-informed, PIE service — ideally with women or multiple disadvantage groups.
- Experience of leading and developing a team with a focus on quality, outcomes, and values-led delivery.
- A deep understanding of the challenges faced by women experiencing homelessness, and a commitment to feminist and anti-oppressive practice.
- Strong partnership skills and the ability to advocate for clients within complex systems.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 13th July at midnight
Interview date: Monday 21st and Tuesday 22nd July at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have experience in research funding? Or a keen interest to apply a scientific degree to funding impactful child health research? If so, then we have a fantastic opportunity for you.
Following a promotion, Great Ormond Street Hospital Charity is hiring for a Research Officer is responsible for ensuring charitable funding supports the highest quality projects within our funding priority areas of: research; patient and family experience; technology and medical equipment; hospital staff support; education; and environment (through supporting redevelopment projects and capital builds).
Salary
The salary for this position is £31,935 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
Research grant management
- Managing the delivery of GOSH Charity’s response-mode funding schemes, including our National Research Project Grant and ‘Lift Off’ pilot study funding call and others.
- Supporting potential applicants via email, phone or in person to ensure we receive high quality grant applications.
- Processing, reviewing and validating grant applications.
- Leading the peer review process using our Grant Management System.
- Project managing the delivery of the Research Assessment Panel.
- Supporting the input of patient and public voice, to ensure they’re built into our research funding decision making.
Committee management
- Providing operational and secretariat support to the Research Assessment Panel and Lift Off Scientific Assessment Panels, and other expert research review panels as required.
- Managing agendas and meeting logistics, including face to face meetings as they are arranged.
- Preparing papers and reports, and collating these from across the team for delivery to the Committee in good time.
- Preparing high quality minutes that provide a clear record of discussions, decisions, and actions, and disseminating these following internal and Chair approval.
- Support the regular review of the Committee membership and tenure.
- Evaluating and recommending improvement and applying sector best practice to the Committee operations.
- Being a first point of call for Committee members, supporting them to deliver their role and ensuring they have a good experience working with GOSH Charity
This is a varied role with high impact, please refer to the full role profile for all the information.
Skills, Knowledge and Expertise
- Previous experience working in grants management or within relevant scientific research.
- Knowledge of research principles and the UK research funding environment.
- Sound knowledge of paediatric research or similar discipline.
- Demonstrate experience of research quality assessments, including peer review.
- Exceptional written and verbal communication skills with high attention to detail.
- Strong organisational skills with the ability to manage multiple projects at once.
- Strong relationship builder, with the ability to network in the scientific, clinical and research communities.
- Either an undergraduate degree in a relevant scientific discipline, or equivalent relevant work experience.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Management Accountant
Salary: circa £55,000
Permanent, Hybrid working
Hybrid working 2 days a week in Central London office
Join one of the UK’s most iconic cultural institutions as a Management Accountant. This world-renowned arts organisation is at the forefront of the creative and cultural sector championing artistic innovation, collaborating with global talent, and delivering boundary-pushing public programmes.
Reporting to the Head of FP&A, you’ll play a pivotal role in delivering high-quality management information, budgeting support, and performance analysis that enables senior leaders to make confident, informed decisions.
This is a fantastic opportunity for an astute finance professional to step into a high-impact role, contributing directly to the financial health and sustainability of a globally respected creative organisation.
Key responsibilities:
- Support the production of monthly management accounts with insightful variance analysis and commentary
- Assist in delivering timely and accurate budgets and reforecasts across a diverse range of departments
- Develop and maintain financial models to support planning and decision-making
- Partner with key budget holders, offering financial insight and challenge to support effective performance management
- Contribute to the evolution of dashboard reporting and the integration of non-financial KPIs
- Play a hands-on role in enhancing reporting processes, controls, and reconciliation of restricted and project-based funds
- Provide ad hoc analysis to support senior stakeholders and strategic initiatives
About you:
- You’re a qualified accountant (ACA, ACCA, CIMA or equivalent)
- You’ve got solid experience in management accounting and budgeting, ideally in a complex or project-based environment
- You’re analytically strong, systems-savvy, and confident building models and drawing meaningful insight from financial data
- You enjoy business partnering, communicating financial concepts clearly and building trusted relationships across teams
- You’re proactive, adaptable, and driven by purpose you want your work to have a meaningful impact
We welcome applications from all sectors—including industry, charity, and practice. What matters most is your ability to bring financial insight and business acumen.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Volunteering & Recruitment Co-ordinator will be a key member of the HR & Operations Team at Richmond Borough Mind – a well-established and diverse mental health charity supporting the local community. With a workforce of approximately 50 staff and as many volunteers, our services include Counselling, Peer Group Activities, Mental Health Training, and Crisis Support.
We are looking for a motivated and experienced co-ordinator to help us nurture and grow our talented team of staff and volunteers.
A natural people-person, you’ll be a confident communicator with a strong instinct for matching individuals to careers, vocational pathways, and volunteer opportunities. Experience in the non-profit sector and an understanding of volunteering are desirable.
You will need:
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A background in volunteer co-ordination and administration within a charity, HR, or equivalent setting
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A solid grasp of employment law, equality, diversity and inclusion, and best practice in HR
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Excellent organisational and time management skills
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Strong interpersonal and communication abilities
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Confidence using a range of IT platforms including SharePoint, online meeting tools, cloud-based database systems, advertising portals, and desktop publishing software
Benefits of working with Richmond Borough Mind:
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Contributory pension scheme
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25 days annual leave plus bank holidays (pro rata), rising by 1 day per year of service (up to 30 days)
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Additional 1 day of annual leave over the festive period (subject to Trustee approval)
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Flexible working
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Employee Assistance Programme (EAP) including free counselling and wellbeing app access
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Paid time off for medical appointments
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Training and personal development opportunities
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Staff away days and socials
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Access to resources and training through the Mind Federated Network
Richmond Borough Mind is committed to equity, diversity and inclusion. We welcome applications from all backgrounds, and especially from individuals with lived experience of mental health challenges.
Please note: only shortlisted candidates will be contacted. An Enhanced DBS check will be required for the successful applicant.
The client requests no contact from agencies or media sales.
About the role:
We are looking for Night Support Assistants to join our dedicated Youth Services team, supporting young people aged 16 and over in Lewisham and Greenwich. Working in a supported accommodation setting, you will play a vital role in creating a safe and nurturing environment for at risk young people and young people leaving care, helping them navigate their personal challenges and work towards their goals. Your presence and support at night are crucial to the overall wellbeing and development of the young people we serve.
In this role, you will oversee the overnight operation of our schemes, ensuring that the needs of each young person are met. You will be the first point of contact during the night, responding to incidents, emergencies, and any late-night activities. This responsibility is not only about keeping the service running smoothly but also about making a real difference in the lives of the young people in your care, building important nurturing relationships. Your guidance, compassion, and ability to handle situations calmly will empower them to feel safe and supported at all times.
The impact of this role is far-reaching, as you contribute directly to the success and safety of our service, helping young people overcome their challenges and make positive steps towards independence. Your work will ensure that the service continues to offer a stable, supportive environment where young people can thrive. As a Night Supported Housing Assistant, you will be at the heart of this critical support system, playing a pivotal role in both the day-to-day function of the service and the long-term growth and wellbeing of the residents.
Rota patterns: Greenwich: 38 hours over Wed, Thurs, Sat, Sun. Lewisham post 1: 31.5 hours over two patterns - Week 1: Wednesday, Thursday and Friday. Week 2: Monday, Tuesday, Saturday and Sunday. Lewisham post 2: 42 hours over Thurs, Friday, Saturday and Sunday.
About you:
- Proven ability of successfully working with vulnerable young people or young adults at-risk.
- Experience of working in a team delivering a quality customer focussed service.
- The ability to manage complex/challenging behaviours and adapt your approach according to those varying needs.
- Sound I.T and numerical skills.
- A flexible, resilient and thoughtful approach to your work.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 6th July at midnight
Interview date: Tuesday 15th and Wednesday 16th July at SHP Head Office in Kings Cross
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023.
At Prostate Cancer Research, our supporters are at the heart of everything we do. We are committed to a fundraising approach that values authentic relationships and creates a "gold standard" supporter experience. This means going above and beyond to make every individual feel valued. We're searching for a Supporter Engagement Assistant who will be central to this ambition, helping us create "wow" moments and connecting our supporters directly to our life-changing research.
What you will do:
· Be the first point of contact for our rapidly growing supporter base, making a positive impact on their day through thoughtful and engaging emails, letters, and calls.
· Help to develop and deliver exceptional supporter journeys that increase satisfaction and long-term loyalty.
· Collaborate across the entire Public Fundraising department, gaining unique insights into events, major gifts, and individual giving campaigns.
This role is perfect for you if you are:
· A natural communicator who loves connecting with people from all walks of life.
· Super-organised, proactive, and known for your exceptional attention to detail.
· Passionate about going the extra mile and creating positive experiences for others.
We foster a collaborative, transparent, and supportive work environment. Using agile methodologies, we encourage autonomy and provide significant room for you to develop your skills and career. This is a fantastic opportunity to join a growing team and have a tangible impact in the charity sector.
Key Responsibilities
Supporter Care and Engagement
· Frontline Supporter Engagement: You will be the first port of call for our supporters, managing inbound communications across phone, email, and various digital platforms.
· This includes warmly handling enquiries, taking and processing donations, and escalating complex issues to ensure a seamless and positive experience for everyone.
· Creative Communications & Gratitude: You will take the lead on thanking our supporters and making them feel valued.
· This involves drafting personalised acknowledgements, finding creative ways to share the impact of their support, and sending welcoming messages to new event participants.
· Collaborative Team Support: Act as a key support pillar for the Public Fundraising Team, especially during peak times and events.
· Your role will be dynamic, involving everything from on-the-day event assistance to managing logistics and taking ownership of specific fundraising activities.
· Digital Community Management: Help us maintain a vibrant and supportive online presence by monitoring shared inboxes and assisting with the moderation of our social media communities during key campaigns and fundraising challenges.
· Process Improvement: Develop and maintain essential resources, such as FAQ documents, to streamline our processes and ensure consistent, high-quality information is shared with our supporters.
· In person support for several key owned events and other organised events each year, outside of core business hours as needed, for example – by supporting our London and Brighton marathon teams on the day (time off in lieu will be available).
Supporting Public Fundraising Campaigning and Administration
· Provide essential administrative support across the Events, Individual Giving, and Major Donor fundraising teams, contributing to the efficient operation of campaigns and activities.
· Work collaboratively with the Finance team to ensure accurate and timely processing, logging, and acknowledgement of incoming donations and fundraising income.
· Perform data entry tasks, including setting up new regular gifts, and creating and updating communication records within the CRM system (Access CRM).
· Support the administration and stewardship journeys for fundraising events, assisting with tasks such as registration support, participant communication, and logistics administration.
· Provide surge capacity support during busy periods, particularly for high-volume activities like Facebook Challenge moderation and campaign-specific administration.
· Assist with the preparation and mailing of supporter communications, appeals, and stewardship materials.
· Some on the day support for fundraising events and logistics planning and delivery. This may involve some work outside of core working hours for which TOIL would be available.
Collaboration and Operational Efficiency
· Work effectively within our evolving Agile framework, which empowers teams and individuals to work collaboratively with transparency, with key teams to plan, prioritise, and deliver high-quality supporter engagement activities.
· Build and maintain strong working relationships with colleagues across all teams, including Public Fundraising, Resources, Patient Projects, Finance and Communications, to ensure a joined-up supporter experience.
· Identify and suggest improvements to enhance efficiency and supporter satisfaction, wherever possible.
Database and Compliance
· Adhere to all Prostate Cancer Research policies, procedures, and the staff code of conduct.
· Collect and maintain records and data both on CRM and elsewhere regarding supporter interactions, enquiry themes, supporter feedback, questions, interests etc. For helping us to improve.
· Maintain a proactive approach to learning and professional development, seeking opportunities to enhance skills and knowledge relevant to supporter engagement, fundraising administration, and the cause of Prostate Cancer Research.
· Take responsibility for personal development to improve performance in the role and contribute effectively to PCR’s mission and strategic goals.
Skills and Competencies
Our ideal candidate would have the following:
· Demonstrable or transferable experience of an administrative or support role, within an office environment.
· Demonstrable pro-active growth mindset and excellent problem-solving skills.
· Proactive, eager to learn and support the work of PCR and colleagues.
· Very good written and verbal communication skills with the ability to communicate clearly, empathetically, and professionally with a diverse range of people, particularly external supporters and patients.
· Strong customer service or supporter care skills, demonstrating patience, empathy, and a helpful attitude with excellent telephone manner.
· Strong accuracy and attention to detail with tasks such as data entry and with written communications.
· Experience with using Microsoft 365 applications (Word, Excel, Outlook etc.) and generally good IT skills including web applications and file systems.
· Ability to manage multiple tasks and prioritise workload effectively in a busy environment.
· Work effectively individually and as part of a team.
· A basic understanding of data protection and GDPR principles and maintaining confidentiality.
· An understanding of or interest in the cause of Prostate Cancer Research.
Desirable:
· Experience working with a CRM system, particularly Access CRM or similar fundraising CRMs would be useful.
· Experience working or volunteering in the non-profit or health and social care sectors.
· Experience handling and processing financial transactions (e.g., taking donations over the phone).
· Experience using design or communication tools like Canva.
· Knowledge of fundraising principles or the Fundraising Code of Practice.
· Experience assisting with event administration or logistics.
· Experience using digital communication tools or social media in a professional capacity.
How to apply?
Please apply by submitting your CV and a short supporting statement (maximum 600 words) outlining why you would like the role and why you think you’d be a good fit, giving examples of previous experience. There will be a two-stage interview process. The first interview will be online, and the second will be a more informal in-person interview at our offices in London.
For more information about the role, please contact our Head of Individual Giving, Tom Treasure for an informal chat.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.