Head of infrastructure jobs
This is a practical, hands-on leadership role at the heart of Richmond CVS’s work with local charities and community groups. The postholder will lead our support to voluntary, community and social enterprise (VCSE) organisations across the borough – helping them to grow stronger and more sustainable.
The main focus of the role is to strengthen the fundraising skills and income generation of local organisations, alongside providing high-quality advice on governance, planning and strategy. The role requires curiosity, creativity and strong problem-solving skills to help organisations find practical solutions to real-world challenges.
Richmond CVS already works with a range of experienced consultants and trainers and has an established suite of training resources. The postholder is not expected to be an expert in every aspect of charity management. A key part of the role is to coordinate and facilitate this support, drawing on specialist expertise where needed, while providing direct advice particularly in relation to fundraising and the fundamentals of good governance.
Working with a small, passionate team, you will deliver support, facilitate learning and manage projects that make a real difference to grassroots groups.
Key Responsibilities
Organisational Support
· Provide practical tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.
· Help groups to identify funding opportunities and develop strong, realistic funding applications
· Support organisations to become more sustainable and resilient
· Develop clear resources, toolkits and guidance
· Ensure all support is inclusive and accessible
Training & Events
· Oversee and coordinate a high-quality programme of training and learning opportunities
· Work with an established network of external trainers and consultants to deliver specialist training
· Facilitate meetings, workshops and network events where appropriate
· Develop new learning opportunities based on emerging needs
· Maintain and develop existing Richmond CVS training materials and resources
· Promote peer learning and collaboration across the sector
Project & Programme Management
· Lead and manage capacity building projects from start to finish
· Ensure projects are delivered on time, within budget and to agreed outcomes
· Monitor and evaluate impact and produce reports for funders
· Oversee external consultants and specialist support ensuring quality and consistency
· Identify opportunities for new funded projects
Leadership & Team Management
· Lead and support a small, committed team
· Coordinate workplans and priorities
· Provide supervision, support and development for staff
Partnerships & Stakeholder Engagement
· Build strong working relationships with Richmond Council, the NHS and other partners
· Represent Richmond CVS at meetings and networks
· Facilitate networking and collaboration across the VCSE sector
· Encourage digital skills and innovation across the sector
Income Generation & Operations
· Lead on income generation for capacity building work
· Contribute to funding bids and proposals
· Support budget planning and financial monitoring
· Ensure compliance with organisational policies and procedures
PERSON SPECIFICATION
Essential Criteria
Experience & Knowledge
· Significant experience of working within the VCSE sector
· Strong practical experience of fundraising and bid writing
· Experience of helping organisations improve income generation and sustainability
· Experience of managing or supervising staff or volunteers
· Experience of developing, coordinating or facilitating training and learning opportunities
· Good understanding of the principles of charity governance and good management practice
· Confidence in using digital tools to support organisations
Skills & Abilities
· Excellent communication and presentation skills
· Strong problem-solving skills and a solutions-focused approach
· Curiosity and a genuine interest in understanding organisational needs
· Ability to build positive relationships with a wide range of stakeholders
· Ability to recognise when specialist expertise is needed and work effectively with external trainers and consultants
· Strong organisational and time management skills
· Ability to manage multiple priorities and meet deadlines
· Commitment to equity, diversity and inclusion
Desirable Criteria
· Knowledge of the Richmond upon Thames VCSE sector
· Experience of working with local authorities or the NHS
· Experience of grant assessment or management
· Understanding of charity law
· Experience of hybrid working environments and flexible team management
· Relevant qualification in fundraising, charity or project management
Personal Qualities
· Curious and keen to learn
· Resourceful and solution-focused
· Approachable and supportive
· Passionate about the VCSE sector
· Flexible and willing to get involved where needed
The client requests no contact from agencies or media sales.
Help shape a great colleague experience by providing modern IT tools and services that enable colleagues to work efficiently and securely from anywhere.
Details:
Salary: £55,000 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.
Our office is a short walk from King’s Cross station in London. For this role, our expectation is that you will come to London approximately 2 days each month for team, project or stakeholder meetings. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there
Contractually this role is London-based.
Contract: Permanent. Full time role - 35 hours per week.
Benefits:
- 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
- Matched pension scheme up to 7% of salary
- Healthcare plan
- Support for staff with caring responsibilities
- Family-friendly culture
How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: Midnight on Monday 2 February 2026
Interview dates: Tuesday 10, Thursday 12 and morning of Friday 13 February 2026. Interviews will be online via Microsoft Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job information:
As Hospice UK’s IT Infrastructure Manager, you’ll shape a modern, secure and stable environment that enables colleagues to collaborate brilliantly and work effectively to make a real difference to hospice care in the UK.
You’ll be our leading infrastructure specialist, with a broad range of skills and knowledge across Microsoft 365 and Azure, networking and security, and you’ll thrive on working with others to turn business needs into robust, user‑friendly solutions. We’re fully in the cloud, having transformed our IT capability in recent years, and you’ll help deliver the next phase of our evolution. You’ll lead improvements in security, maintaining our Cyber Essentials Plus accreditation, improve knowledge management through our use of Microsoft Teams and other tools, and champion automation and AI to streamline how we work.
You’ll oversee our managed service provider while remaining close enough to the tech to be hands-on when needed. This is a role where delivery and continuous improvement go hand in hand. You’ll report to the Director of Transformation, partner with ICT and Data teammates and collaborate with engaged and supportive colleagues across the charity.
If you’re excited about the role, but don’t meet every requirement, we encourage you to apply. We’re committed to your personal development and will help you to learn and grow.
We’re a compassionate, collaborative and innovative team, proud of a flexible hybrid working model that trusts you to choose how and where you work. Most of your time can be remote, with occasional visits (around 2 days per month) to our London office for team, project or stakeholder meetings.
You’ll find lots more information about the role and team in the Candidate Information Pack (available on our website to download)
How to apply:
To apply for this role, please send us the following documents by midnight on Monday 2 February 2026:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4.
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download.
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by midnight on Monday 2 February 2026.
We believe in fair recruitment and working to remove bias, so all applications will have identifying indicators removed before being submitted to the shortlisting panel.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
We represent and champion the community of 200+ hospices across the UK.



Working pattern: This is a full time permanent hybrid role (4 days a week in the office) on Crick terms and conditions of employment.
Salary: From £61,000 with benefits, subject to skills and experience
Application closing date: 8th of February 2026 at 23.59
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We are seeking an experienced and highly skilled Fire Safety Engineer to act as the Institute’s Technical Authority and Systems Owner for all active fire and life safety systems, including fire alarms, suppression systems, and associated protection technologies. This is a critical operational role at the heart of keeping the Crick safe.
You will bring deep operational and technical expertise. Your background will enable you to interpret risk, understand how systems integrate within a complex building, and ensure our fire protection infrastructure is designed, maintained, and operated to the highest standards.
As the Institute’s subject matter expert, you will provide authoritative guidance to senior leadership, engineering projects, and operational teams. You will lead the development, implementation, and continuous improvement of our fire safety management system, ensuring we not only meet but exceed our obligations under the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and all relevant British and European standards.
About the role
We are seeking an experienced and highly skilled Fire Safety Engineer to act as the Institute’s Technical Authority and Systems Owner for all active fire and life safety systems, including fire alarms, suppression systems, and associated protection technologies. This is a critical operational role at the heart of keeping the Crick safe.
You will bring deep operational and technical expertise. Your background will enable you to interpret risk, understand how systems integrate within a complex building, and ensure our fire protection infrastructure is designed, maintained, and operated to the highest standards.
As the Institute’s subject matter expert, you will provide authoritative guidance to senior leadership, engineering projects, and operational teams. You will lead the development, implementation, and continuous improvement of our fire safety management system, ensuring we not only meet but exceed our obligations under the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and all relevant British and European standards.
What you will be doing
As a Fire Safety Engineer at the Crick, you will:
- Act as the Systems Owner and Technical Authority for the entire portfolio of active fire protection systems
- Undertake and lead the development, implementation, and ongoing review of the Institute's Fire Safety Policy, Strategy, and Management System.
- Lead the investigation of all fire incidents, alarms, and near-misses to identify root causes and implement effective corrective and preventive actions.
- Act as the primary point of contact for the Fire and Rescue Service, building control, and other enforcing authorities.
- Collaborate with and support Engineering Project Managers, ensuring project works are delivered without compromising the live environment and meet all fire safety regulations.
- Prepare and present a comprehensive Fire Safety Dashboard and operational reports to the quarterly General Health and Safety Committee and Fire Safety Group, providing data-driven insights, trend analysis, and actionable recommendations.
About you
You will have:
- NEBOSH National Certificate in Fire Safety and Risk Management or an equivalent qualification (e.g., IFE Level 4 Diploma, Certified Fire Protection Specialist - CFPS).
- Graduate or Member grade of the Institute of Fire Safety Managers (GradIFSM / MIFSM) or equivalent professional membership (e.g., IOSH, RICS).
- Significant experience as a Fire Safety Specialist/Engineer in a complex, high-risk environment (e.g., healthcare, research, industrial, major commercial).*
- Demonstrable, hands-on experience as a Systems Owner for a range of complex fire protection systems (sprinklers, gaseous suppression, fire alarms), including administering isolations and impairments.*
- Expert knowledge of the Regulatory Reform (Fire Safety) Order 2005, the Building Safety Act 2022, and in-depth technical knowledge of British/European Standards for fire safety systems.*
- Proven ability to analyse complex situations, identify underlying risks, and develop pragmatic, effective solutions.*
- Excellent communication, influencing, and relationship-building skills, with the ability to act as a trusted advisor to all levels of the organisation and external authorities.
*Minimum Criteria
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Visas: Applicants for this role will be eligible for sponsorship to work in the UK
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
Hearing Dogs for Deaf People – Head of Acquisition
Location: Hybrid working with some travel to Hearing Dogs offices in either Buckinghamshire or East Yorkshire.
Salary: Circa £56,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to build confidence, companionship and connection for people with hearing loss, is seeking a Head of Acquisition to lead and grow recruitment across individual giving, legacy and regular giving channels, as well as attracting new volunteers and service users.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support. This is coupled with the provision of emotional and practical support services for anyone with hearing loss.
Following a strategic review, the charity is now entering an exciting period of growth and expanding their Individual Giving programme within the Performance Marketing and Communications Directorate, to enable them to transform many more lives across the UK.
Playing a pivotal role in this transformation, the Head of Acquisition will drive sustainable income growth through innovative, data-driven acquisition campaigns targeting new supporters, donors, lottery players and legacy pledgers that deepen engagement and bring the charity’s brand story to life. The role will ensure that every acquisition activity clearly communicates the impact of Hearing Dogs’ work, connecting supporter action to life-changing outcomes for people who are deaf or have hearing loss. At the same time, the post-holder will be responsible for championing strategies to reach more people who can volunteer for, and benefit from, the charity’s vital services.
The ideal candidate will be a leader in supporter or customer acquisition in a not for profit or commercial environment, with a strong track record in delivering successful campaigns across multiple channels, including digital, face-to-face, direct marketing and fundraising products (eg lottery, legacy and regular giving). You will have experience in developing strategic investment cases and multi-year acquisition strategies, grounded in data insight and performance engagement. You will have also have a background in brand-led campaigns and communicating organisational impact to engage and convert audiences. Finally, you will have excellent communication and relationship management skills.
This is an exciting opportunity to help Hearing Dogs shape their future with the flexibility of hybrid working remotely and spending time at Hearing Dogs’ stunning offices, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 16th February, 9.00 am.
Reporting to: Co-Executive Director
Benefits:
25 days annual leave per annum, plus UK public and bank holidays (pro rata)
Office closure for a week in December and August
Annual leave allocation increases annually by one day (up to a maximum of five days)
10% employer pension contribution
Other standard Foxglove benefits
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news. We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
The role
As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants.
Key responsibilities include, but are not limited to:
Financial Management & Accounting
1.Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
2.Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
3.Manage relationships with external accountants, auditors, banks, and financial service providers.
4.Ensure appropriate and best practice financial policies and controls are in place.
5.Ensure financial risk is identified and managed appropriately.
Fundraising & Development
1.Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.
2.Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.
3.Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.
4.Support relationship management with key donors, foundations and partners.
Operational Systems & Processes
1.Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).
2.Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.
3.Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.
Compliance, Risk & Governance
1.Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.
2.Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.
3.Establish and monitor risk management frameworks and our risk register.
4.Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.
Human Resources & People Operations
1.Oversee recruitment, onboarding, performance management, and staff development.
2.Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.
3.Foster a positive culture in line with Foxglove’s values.
Team Leadership & Collaboration
1.Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.
2.Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.
3.Contribute to organisational strategy, helping translate strategic ambitions into operational plans.
Person specification
Below are the essential and desirable criteria for a successful candidate.
Essential
·Minimum of 5-7 years of senior operations / finance / business operations experience, including line management
·Strong experience of budgeting, forecasting, audit & financial compliance
·Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail
·Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
·Highly organised and able to manage multiple priorities; excellent time-management skills
·Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly
·Strong collaboration skills; ability to work across teams; good leadership and people management skills
Desirable
·Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting
·Experience of operating in non-profit / mission-driven / legal organisations
·Legal or compliance experience
·Experience of international operations, dealing with cross-border legal / regulatory issues
·Experience of change management and scaling teams or systems
·Understanding of, or interest in, legal, tech justice issues
·Experience of hybrid / remote team leadership
·Experience with fundraising finances, grants management, donor reports
Length and salary
This is a permanent full-time role with six-month probation period.
How to apply
Please make your application via the link to Applied provided by 9am on Tuesday 10 February (please disregard Charity Jobs' deadline), answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid February for selected candidates.
Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy on our website.
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We believe everyone deserves healthy, sustainable and culturally appropriate food, where they live. We believe the way people access food should be rooted in health, dignity and choice. We believe the food system should be shaped and determined by everyone, and that every voice matters. We believe a thriving local, independent food economy is one that celebrates healthy food. We believe that good food is not a luxury. It’s a basic human right.
If this aligns with how you see the world, and you want to use your skills and experience to help us build towards it, you’ll feel at home here.
Why this role matters
Alexandra Rose run practical place-based food system transformation projects based around a voucher for fresh fruit & veg. We currently have 9 projects across the UK, and we’re aiming to scale in the coming years. Each project operates the same model, but each project adapts to work with different communities, different languages, different community support infrastructure, different retail options, and more.
At the core, we work with local trusted community organisations who distribute our vouchers to local families on low incomes with young children, and in some areas to local adults on low incomes managing food related health conditions (diabetes, obesity, high blood pressure, etc). Voucher distribution is linked to a range of wider wrap around services to ensure that our projects support people in getting out of poverty in real and long-lasting ways. Our vouchers area accepted exclusively by local, independent healthy food businesses, ensuring that we are also supporting a fairer, healthier local food economy.
Our model directly tackles the barriers of affordability and accessibility to the most nutrient dense and most expensive element of a healthy diet. We change the health outcomes of young children and adults living with food related health conditions. We actively change the food environment that is available to a range of people who have been disadvantaged for decades.
As we grow nationally and expand the reach of our projects across multiple regions, we need strong operational leadership to ensure we can deliver consistently, efficiently and with confidence. You will help shape the systems and structures that support our operations, building on the strong work of our existing project teams.
This role is central to developing an operational approach that is both standardised and adaptable, supporting diverse communities while ensuring high-quality delivery, compliance, data collection and organisational resilience. As a senior leader, you will be an active part of the organisation’s Senior Management Team, and play a vital role in guiding the organisation through change, whether driven by shifts in policy, political context, funding environment or community need.
Key Responsibilities
Operational Leadership & Systems Development
- Build on the strong work of our project teams to develop consistent, scalable systems and processes that support effective delivery across different communities.
- Lead the design, implementation and continuous improvement of robust operational systems: data management, compliance, monitoring, reporting, risk management and quality assurance.
- Ensure compliance with relevant regulations (including data protection/GDPR), charity governance requirements and internal administrative standards.
- Work closely with external tech support and internal teams to maintain and improve our digital platforms and tools.
Project Oversight & Delivery
- Provide leadership and coordination to regional project coordinators, ensuring high-quality delivery and alignment with organisational standards.
- Oversee the development of a simple, practical monitoring, evaluation and reporting framework to enable accurate tracking of reach, impact and performance across all projects.
- Support internal reporting to the CEO, SMT and Board, and external reporting to funders, partners and local authorities.
Financial & Resource Management
- Work with the Head of Finance to align operational budgets with organisational priorities, ensuring responsible resource allocation and cost-effective delivery.
- Contribute to financial forecasting and scenario planning from an operational perspective.
Organisational Resilience & Adaptability
- Contribute to organisational planning in response to external changes (policy shifts, political changes, funding conditions, inflationary pressures, etc.).
- Lead operational risk management and ensure continuity of delivery under changing circumstances.
- Promote a culture that values clarity, reliability, adaptability and dignity in service delivery.
Team & Stakeholder Management
- Line-manage project coordinators.
- Maintain strong relationships with local partners, community organisations and local authorities to support effective delivery.
- Support clear internal communication so that people understand processes, compliance expectations and their roles in operational delivery.
Person Specification
We’re looking for someone who:
- Has significant relevant experience in operations management.
- Is highly organised, systems-focused and confident designing and continually reviewing and improving processes, tools and operational frameworks as the organisation grows.
- Is comfortable navigating and coordinating multiple projects, teams and stakeholders across different regions.
- Understands data protection, compliance and risk.
- Has strong digital literacy and can quickly learn new systems. The platforms and apps that underpin our work are central to Operations Team working.
- Has strong financial literacy and experience with budgets, forecasting and resource planning.
- Remains calm, pragmatic and solutions-focused during periods of change or uncertainty.
- Communicates clearly, constructively and collaboratively.
- Shares our belief in dignity, community, independence and the right to good food.
Why join us?
- A senior leadership role with genuine influence in a mission-driven charity.
- The opportunity to shape and strengthen the systems that will support national growth.
- Work that contributes directly to fairer, healthier, more dignified food access across the UK.
- A culture that values flexibility, clear thinking, integrity and adaptability.
Use of AI in applications
We recognise that candidates may choose to use AI tools to support aspects of their application, such as grammar, formatting, or drafting. We understand that using AI tools in this way can help you express your strengths more clearly. However, your final submission must be a genuine, accurate reflection of your own skills, experience, and understanding of the role.
To support integrity and transparency in our recruitment process, we ask that you include a brief note explaining where and how AI tools were used in your application. Applications that appear overly generic, inconsistent with interview performance, or rely heavily on generative AI without clear attribution may raise concerns during the selection process.
Additional information
We want our organisation to reflect the diversity of the communities we work in, and we welcome applications from people from all backgrounds.
Interview dates
- First stage interview - Thursday 19th Feb online via Teams
- Second stage interview - Thursday 26th Feb in person in a central London location TBC
Please submit your CV and cover letter through the Charity Jobs Portal only. We use anonymous recruitment applications sent by email will not be included in the selection process.
N.B Applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
The Head of Advocacy, Awareness and External Relations is a senior leadership role within AtaLoss, working closely with and reporting directly to the CEO. The post-holder will lead work across the public, bereavement and commercial sectors to deliver AtaLoss’ strategic outcomes by:
- providing national leadership in bereavement awareness, advocacy and policy influence, including through Parliament, the APPG and the media
- strengthening the website as the UK’s trusted gateway for bereavement support, ensuring accessible, high-quality content and effective signposting
- enabling holistic bereavement support in communities and workplaces through partnership development, training and the growth of Bereavement Friendly Communities
- contributing to organisational sustainability through income-generating training, cross-sector partnerships and effective external engagement.
The role sits at the heart of AtaLoss’ mission to ensure that every bereaved person can access the right support at the right time, and to position bereavement as a public health issue requiring timely, coordinated and understanding response.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Permanent, | Full Time | Circa £70,000 + Excellent Benefits
Location: London
Make a Difference Every Day
For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.
As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.
About the Role
We are looking for someone to lead the Fund’s Strategic Partnerships function, developing and delivering a commercially minded, Social Value-driven partnership strategy across Defence, aerospace, engineering, technology and other aligned sectors. The postholder will secure and grow high-value, multi-year partnerships including commercial, sponsorship and Social Value opportunities that generate significant financial and organisational benefit for the RAF Family.
This role offers a rare opportunity to operate in one of the least competitive and highest-value partnership markets in UK fundraising. With Defence primes and major engineering and aerospace companies actively seeking Social Value and wellbeing partners, RAFBF is uniquely positioned to secure six- and seven-figure partnerships not typically accessible to other charities.
More than that, this is a chance to stand behind the people who stand behind the nation. Every partnership you create will translate directly into life-changing support for serving personnel, veterans and their families, from mental health and wellbeing programmes, to youth services like Airplay, to urgent practical and emotional help when families need it most.
The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone.
Additional Information
· Must have the right to work in the UK.
How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.
Closing Date: Thursday 5th February 2026, 5:00pm
Interview Date: Likely to be week commencing 16th February 2026.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.
The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Head of Governance
£50,718 - £58,726 plus London weighing if applicable
Location , Hybrid, with travel needed
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities.
We are looking for talented individuals to help us deliver our mission – to bring lifelong learning within reach fighting inequality and promoting social justice.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Head of Governance, you will work closely with the Director of Governance & Purpose (Company Secretary) to support the Chair of the Board of Trustees and the Chairs of committees with advice and support on standards of good governance, and compliance - particularly around or SDI status.
Reporting to the Director of Governance and Purpose, the successful candidate will also ensure ongoing monitoring of governance effectiveness and continuous improvement, and the efficient and effective administration of governance process, including trustee and committee member recruitment and onboarding, tracking appointment terms, and annual skills audits. Along with other members of the corporate governance team, you will support the Board of Trustees and its committees, including the creation and retention of proper meeting records, and the appropriate support, training and development of Trustees and senior volunteers serving on committees of the Board.
Together with the team, you will also provide support to ad hoc working groups and volunteer committees that may arise from time to time to provide important local insight and input to governance decision-making.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website .
The client requests no contact from agencies or media sales.
ODI is seeking an exceptional Head of Global IT—a high‑calibre technology leader with high emotional intelligence, servant‑hearted authenticity, and a deep passion for strengthening the most persecuted Christians and praying for their connection with the global Church.
This individual will embody ODI’s ministry‑driven purpose, continually improving our operational effectiveness and safeguarding our security as we serve the persecuted Church. If you’re a mission‑aligned IT leader who thrives on building resilient systems that empower global ministry, this could be your next calling.
The primary responsibilities of the Head of Global IT are:
• Global IT team leadership and management (approximately 25 staff & contractors)
This includes business analysis, project and program management, solution design and selection, technical architecture, software development and maintenance, customer support, infrastructure, and cybersecurity.
• Alignment through influence
Build strong, trust‑based relationships with executives and functional leaders across fundraising and field operations, using influence, communication, and demonstrable value to drive voluntary alignment.
• AI and innovation
Champion the adoption of AI and automation (e.g., business analysis, software development, analytics, workflows, decision support) to improve program effectiveness, supporter engagement, and internal efficiency.
Promote the Enterprise Architecture, AI, and innovation processes to identify emerging technologies to help drive solutions that increase the value of IT support and services.
• Cybersecurity
Ensure effective cybersecurity posture globally, including policies, awareness, identity and access management, monitoring, incident response, and alignment with relevant standards and regulations.
• Global IT governance
This includes standards and policies that balance consistency with local flexibility, in close partnership with international leadership, fundraising bases, and field operational entities.
Lead and facilitate the creation of governing principles and a board to guide EA and AI decision‑making (e.g., foci, prioritization, value realization, allocation of roles and responsibilities) to enable the long‑term Ministry strategy.
• IT portfolio and program management
This relates to major technology initiatives, ensuring alignment with strategy, clear business cases, disciplined prioritization, and on‑time, on‑budget delivery.
• Infrastructure
Oversee Azure and Microsoft‑centric infrastructure, collaboration platforms (e.g., M365/Teams/SharePoint), and core business applications, ensuring reliability, scalability, and security for a 60+ country footprint.
• Networking
Provide oversight of vendors, partners, and outsourcing relationships to maximize quality, cost‑effectiveness, and mission fit.
Your Key Qualities
Open Doors believes that spiritual maturity, character, and behaviour are as important as competence. Therefore, the Head of Global IT is:
• A devoted follower of Jesus with a heart to strengthen persecuted Christians.
• Prayerful and able to take IT decisions founded on faith in God.
• Able to build strong relationships across national cultures.
• Able to empower others and intentionally develop future IT leaders.
• Prepared to make difficult decisions and have honest conversations with grace.
• Active in a local church that supports their vocation and provides spiritual support.
• Emotionally intelligent and aware of the impact of their leadership on people.
• Able to communicate complex topics in simple, compelling language for non‑technical leaders.
• Strong in integrity, stewardship, and accountability, recognizing the responsibility of managing donor‑funded resources.
• Experienced in negotiating and influencing at a senior level, combined with strong interpersonal and collaboration skills.
• Proven IT skills and experience in the areas of:
o Technology and architecture.
o Delivery and methods: proficiency in business analysis, requirements elicitation, and solution evaluation.
o Data, AI, and process improvement, including process mapping, optimization, and automation.
The client requests no contact from agencies or media sales.
Have you led transformational change in the third sector – and are now looking for your next big opportunity to make a lasting impact?
If so, you may be the dynamic, strategic and values-driven leader we’re looking for as our Head of Volunteering Development.
This is a senior leadership role with real influence and autonomy. Working with key stakeholders and partners, you’ll lead the development and delivery of a forward-thinking, inclusive Vision for Volunteering for Somerset. With a remit that spans strategy development, community engagement, active citizenship and workforce wellbeing, this role will be key in exploring new and exciting approaches that makes volunteering accessible to all.
You’ll bring proven leadership experience in the third sector, and a track record of strategic planning and delivering change in complex environments. You’ll also have a passion for volunteering, a deep understanding of the volunteer experience, and excellent knowledge and understanding of the national and local volunteering landscape – including the opportunities and challenges.
In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.
To find out more about this role, including how you can apply, please visit our website by clicking the button on this advert.
We support and champion Somerset’s charities and voluntary organisations to help change lives and build healthy, resilient communities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Infrastructure Engineer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
IT Infrastructure Engineer
Location England South
£42,323 per annum (pro rata for part time)
Ref: 121REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid within a commutable distance to the Bristol Hub
Contract: Permanent
ABOUT THE ROLE
Team: Resources
As the IT Infrastructure Engineer, you will look after the organisation’s IT systems every day. This includes both on‑premise systems and cloud‑based systems. You will also handle advanced technical support when issues are escalated.
Another key part of your job is helping to plan and deliver IT projects.
What You’ll Be Doing
- Provide technical support and carry out daily maintenance on the organisation’s IT systems and applications
- Act as the technical lead for IT projects that support the organisation’s overall IT strategy
- Handle complex technical issues that the IT support team cannot resolve
- Lead the setup, maintenance, and administration of the organisation’s hardware, software, and core systems
This role is ideal for someone who enjoys working on complex IT projects with a small, dedicated team, and engaging in advanced IT trouble-shooting and problem-solving. There will be opportunities to explore and implement new technologies as we migrate physical systems to the cloud.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Proven experience maintaining and supporting complex IT infrastructure, both in the cloud and on-premises.
- Microsoft Azure/365
- Windows Server 2016, 2019, 2022 & 2025
- VMWare ESXi
- Veeam Backup & Replication
- Disaster recovery
- Networking & VPN technologies
- Ability to install, set up and maintain IT server and network hardware
- Ability to install, update, and maintain firmware and software
- Experience identifying, reducing, and managing cyber security risks
- Experience working on tasks that are part of a wider project or programme
- Experience of the ITIL framework, change management and Agile working
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 01 February 2026
- Interviews will be held via Microsoft Teams during the week of 16 February 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
Want to explore more roles?
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle



We are seeking a Head of Digital, Data and Technology to lead and shape our digital infrastructure, data governance and analytics capability.
Head of Digital, Data and Technology
Location: Head Office, Regents Park, London NW1 – Hybrid + Some travel required
Salary: C. £90,000
Purpose of the role
The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common, we are all conservationists, and passionate about restoring wildlife.
In this role, you’ll guide and empower ZSL on its digital, data and technology journey, building confidence and capability across the organisation in how tools, data and insight are used to drive real impact.
You will play a key role in designing and delivering user-focused technologies, improving operational efficiency, and strengthening how we tell our conservation stories through data and digital innovation. By delivering user-focused technologies, improving operational efficiency, and strengthening our conservation storytelling, this role will evolve and future-proof ZSL’s digital ecosystem while supporting our mission to protect and restore nature in the UK and around the world.
This post is a blended role for office and home working; some travel to Zoo sites will be required.
Key Responsibilities:
Digital leadership and transformation
- Define and deliver a transformative digital, data, and technology vision aligned with ZSL’s strategic goals, embedding innovation to drive measurable impact on conservation outcomes and supporter engagement.
- Provide strategic oversight of IT operations, ensuring services align with organisational objectives, enable innovation, and support long-term growth.
- Lead ZSL’s digital transformation journey, championing system integration and adoption of digital solutions to foster a culture of digital literacy across the organisation.
- Design and implement change management strategies, readiness assessments, and adoption plans to ensure smooth delivery of digital initiatives and high-quality user experience.
- Engage and influence senior stakeholders across the organisation to secure buy-in and alignment on digital priorities.
Systems and infrastructure
- Identify, develop, and implement accessible, user-focused technologies and environmentally sustainable solutions that enhance organisational efficiency, impact, and engagement.
- Ensure IT infrastructure is robust, scalable, and reliable to meet future organisational needs while adhering to sustainability commitments.
- Increase organisational resilience by proactively managing risks associated with digital projects, including cyber security threats, data breaches, and system downtime.
- Develop, maintain and connect databases, platforms and tools to enable effective and improved ways of working across ZSL systems.
Data, Analytics and Cyber Security
- Establish and maintain strong data governance frameworks that ensure data integrity, compliance, and security, positioning data as a strategic organisational asset.
- Drive integration across key datasets and applications holding conservation, science, and supporter content using analytics tools such as PowerBI and middleware.
- Lead insights-driven decision-making by leveraging analytics to optimise user experience, operational efficiency, and storytelling impact for all stakeholders.
- Oversee cyber security strategy, including policy, risk management, incident response, and reporting to the executive team, ensuring organisational resilience.
People Leadership
- Lead, develop, and inspire high-performing digital and system users and IT teams, fostering a culture of collaboration, innovation, and continuous learning.
- Build capability across the organisation to enhance digital literacy and adoption of new technologies.
About You
- Extensive experience in IT, digital, data, or technology leadership roles, demonstrating increasing responsibility over time.
- Proven track record of developing and delivering organisational digital and ICT strategies.
- Broad experience across multiple IT and digital disciplines.
- Experience managing budgets with a focus on cost-effectiveness and value for money.
- Demonstrated success in leading and developing large, high-performing teams.
- Outstanding leadership and strategic thinking capabilities, with the ability to set vision and direction.
- Deep understanding of data ecosystems, including platforms, governance, and insight generation.
- Strong grasp of technical data concepts, including databases, data science, business intelligence, analytics, and cloud technologies.
- Thorough knowledge of data governance principles, data ethics, relevant regulatory frameworks (e.g., GDPR), and cyber security best practice.
- Highly skilled at influencing and building relationships at senior organisational levels.
- Strong commitment to creating a culture that lives ZSL values and commitment to safeguarding, equality and diversity (collaborative, inspiring, inclusive, innovative, impactful and ethical).
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: 8th February 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
A place to drive change
Location: Bradford, Hybrid (2–3 days in the office, with travel as required for meetings/training)
Salary: circa £77,405 per annum, plus essential car user allowance of £1,250
Contract type: Permanent
Hours: 35 per week, Monday – Friday, 9am–5pm
Thousands of families across the country rely on us for safe, affordable and sustainable homes. As we continue to modernise our services and evolve how we work, our technology foundations have never been more important.
It’s this belief – that everyone deserves a place to call home – that drives everything we do. Together, we’re finding new ways to innovate for our customers, strengthen the way we operate, and create a thriving workplace that supports everyone.
If you're looking for a role where you can lead meaningful change, bring big ideas, and shape the future of our digital operations, this is the place to be.
About the role
Lead, transform, and protect our digital future.
We’re searching for a Head of IT Operations & Service Delivery who can seamlessly combine deep technical expertise with strong strategic leadership. You’ll be responsible for ensuring the technology our colleagues and customers depend on is available, secure, resilient and cost-effective—while leading two pivotal functions: Service Operations and Technical Operations.
This role suits someone who thrives in complexity, owns outcomes, and embraces the challenge of stabilising today while architecting tomorrow. Whether you’re resolving a critical incident, strengthening our cyber posture, or driving our cloud migration roadmap, your impact will be felt across the organisation.
Salary
The spot salary for this role is £77,405 per annum for candidates who fully meet the requirements.
If you’re still building some of your skills or experience, you may start at 5% or 10% below spot, with clear progression opportunities and structured support.
About you
- Proven experience leading IT Operations in complex, multi-system environments.
- Strong understanding of security frameworks, threat detection, incident response and operational cyber maturity.
- Experience with IaaS, PaaS, SaaS and hybrid cloud strategies.
- Technical depth across infrastructure, networking and enterprise systems.
- Experience maturing and enforcing release management frameworks aligned to ITIL best practice.
- Strong understanding of infrastructure and application dependencies during releases and changes.
- Excellent communication, relationship-building and influencing skills at senior levels.
- A proactive, forward-thinking approach to risk, service improvement and operational excellence.
A place to build a future
We’ve got big ambitions, and we’re looking for people who want to grow with us. You’ll have the chance to expand your skills, shape your career and thrive in a collaborative, supportive environment.
What you’ll receive:
- 28 days’ holiday, plus bank holidays, birthday leave, and the option to buy more.
- Health & wellbeing support including a cash health plan, online GP, Health MOTs, gym discounts and a volunteering day.
- Financial benefits including car leasing options, salary sacrifice schemes and exclusive discounts.
- Future security with both Defined Contribution and Defined Benefit pension schemes, plus life assurance at three times your salary.
- Family-friendly policies including enhanced parental leave and flexible working.
- Career development through management and leadership training, apprenticeships and more.
This is more than a job—it’s a place where you can make a real difference, be valued and grow your career.
We’re committed to inclusion
We celebrate diversity and strive to create a workplace where everyone feels respected, supported and able to thrive.
If you need reasonable adjustments during the recruitment process, let us know—we’ll make it happen.
Please note: Candidates must have current eligibility to live and work in the UK. Accent does not hold a sponsorship licence.
If you’re looking for a place where you can make a meaningful difference—to society, to our organisation and to your future—apply now.
Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches.
You may have experience of the following: Head of IT Operations, IT Operations Manager, Service Delivery Lead, ITIL, Azure Operations, Cloud Migration, Service Management, IT Infrastructure, Enterprise Networking, Cyber Security Operations, Incident Response, Operational Resilience, Disaster Recovery, Business Continuity, P1 Incident Management, Platform Operations, IT Service Desk, Technical Operations, etc.
REF-226 184
A place to drive change
Location: Bradford, Hybrid (2–3 days in the office, with travel as required for meetings and training)
Salary: circa £77,405 per annum, plus essential car user allowance of £1,250
Contract type: Permanent
Hours: 35 hours per week, Monday – Friday, 9am–5pm
Thousands of families depend on us for safe, sustainable and affordable homes. As we continue to transform our services and modernise how we work, technology is becoming central to how we deliver for our customers.
It’s this belief—that everyone deserves a place to call home—that drives everything we do. Together, we’re innovating, improving, and finding new ways to support our customers and colleagues.
If you’re looking for a career that creates real impact and supports meaningful change, this is the place to be.
About the role
Lead, innovate and shape our digital future.
We are investing in technology like never before. To support this transformation, we’re looking for a visionary and hands-on Head of IT Development to lead the teams who design, build and assure the digital services our colleagues and customers rely on every day.
This role is perfect for someone who thrives at the intersection of strategy and delivery: you’ll architect modern Azure-based platforms, lead talented development and testing teams, and champion engineering practices that raise quality, improve performance, and accelerate delivery.
This isn’t just a technical leadership position—it's an opportunity to shape the technology landscape of an organisation with a genuine social purpose.
Salary
The spot salary for this position is £77,405 per annum for applicants who fully meet the requirements.
Applicants who are still developing some skills may start at 5% or 10% below the spot salary, with clear support to progress to the full amount.
About you
- Extensive experience with the Microsoft tech stack and ideally Azure cloud environments.
- Strong grounding in modern engineering practices—API-first, microservices, DevOps, CI/CD and resilient architectures.
- Proven ability to balance strategic thinking with hands-on technical understanding.
- Strong leadership skills, with experience supporting multidisciplinary and partner teams to perform at their best.
- A passion for agile delivery, continuous improvement and embedding robust quality throughout development.
- Experience aligning development and testing activities with organisational goals and technology strategy.
- Solid architecture understanding and confidence overseeing solution design.
- Experience assuring output quality from internal and augmented development/testing teams.
- Excellent communication, influencing and stakeholder management skills.
- Experience defining meaningful KPIs and reporting on team performance.
- Experience managing external vendors and ensuring alignment with internal standards.
A place to build a future
We’ve got big ambitions—and we’re looking for people who want to grow with us. You’ll have opportunities to learn new skills, shape your career direction and contribute to a collaborative, supportive environment.
What you’ll receive:
- Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more.
- Health & wellbeing: Cash health plan, Health MOTs, online GP, gym discounts, and a volunteer day for a cause you care about.
- Financial perks: Car leasing options, salary sacrifice benefits and exclusive discount schemes.
- Future security: Defined Contribution and Defined Benefit pension options, plus life assurance at three times your salary.
- Family-friendly policies: Enhanced parental leave and flexible working options.
- Career development: Leadership training, apprenticeships, internal programmes and more.
This is more than a job—it’s a place to make an impact, be valued, and build a meaningful future.
We’re committed to inclusion
We believe diversity makes us stronger and we’re committed to creating a workplace where everyone feels respected and able to thrive.
If you need reasonable adjustments during the recruitment process, just let us know—we’ll make it happen.
Please note: Candidates must have current eligibility to live and work in the UK. Accent does not currently hold a sponsorship licence.
If you want a place where you can make a positive difference—to society, to our organisation and to your future—apply now.
Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches.
You may have experience of the following: Head of IT Development, IT Leadership, Software Development Manager, Azure Architecture, Microsoft Tech Stack, Cloud-Native Development, API-First, Microservices, DevOps, CI/CD, Modern Engineering Practices, Quality Assurance, Test Automation, SDLC, Digital Transformation, IT Strategy, Technical Leadership, Engineering Manager, Solution Architecture, Agile Delivery, Progressive Delivery, Infrastructure-as-Code, Event-Driven Architecture, Systems Integration, Stakeholder Management, Vendor Management, Technology Innovation, etc.
REF-226 182