Allen Lane are delighted to be supporting The King’s Fund in their search for a new Head of IT. This is a brilliant opportunity to join an independent charity working to improve health and care in England.

Located in London’s West End, The King’s Fund help shape policy and practice through research and analysis; develop individuals, teams and organisations; promote understanding of the health and social care system; and bring people together to learn, share knowledge and debate. Their vision is that the best possible health and care is available to all.

As Head of IT, you will provide strategic and operational leadership in respect of the Fund’s use of IT and support the Fund’s ambitions towards greater digital working. You will have the freedom to develop and deliver an approved IT workplan aligned to the Fund’s overall strategy, while leading a skilled IT team (4 staff) in the provision of a high quality, responsive service to all users.

The King’s Fund are seeking an experienced manager, with a focus on customers and continuous improvement, and values and behaviours that align with the Fund’s and support our ambition to be a more diverse and inclusive organisation.  You will have a track record of building high-quality working relationships and providing a blend of support, development and performance management that enables individuals to work at their best.

To be successful, you’ll need to be technically qualified with experience of leading an IT department of similar scale and complexity and of managing projects and programmes of work that involve significant change.  As a minimum you will have completed ITIL Foundation and ideally have experience of managing Office 365 suite, other cloud-based applications, Sharepoint and Microsoft SQL applications.

In return for a competitive salary and the opportunity to make a difference to health and care provision in England, The King’s Fund also offer an attractive employer pension contribution of up to 12% of salary and 27 days’ annual leave.  The Fund expect to operate with a hybrid working approach moving forwards, with its Cavendish Square office remaining as its base.

The King’s Fund actively encourage applicants from underrepresented backgrounds, people from Black and ethnic minority backgrounds, those with disabilities and from the LGBT+ community. They want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as they recognise the benefits of diversity.

Please apply to this advert to request a full Job Description for further information on the opportunity.

Applicants should provide a CV and supporting statement (maximum of 2 pages in length) before the closing date of Sunday, 1st August.

Interviews are scheduled for Wednesday, 18th August but the panel can be flexible for a particularly strong candidate.

Head of IT Infrastructure and Programmes 

We are currently seeking a dynamic and experienced Head of IT Infrastructure and Programmes to define and deliver the future IT strategy for an award winning national charity. 

This is an exciting time to be joining the organisation as they are at the start of defining and creating new platforms and infrastructure on which to build the future IT capability. Are you up to the challenge?

Position: Head of IT Infrastructure and Programmes 

Location: Huddersfield (with some flexibility for home working) and occasional travel  

Hours: Full time, 37 hours/week with occasional out of hours 

Salary: Circa £45,000 depending upon experience

Duration: Permanent 

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns 

The Role  

As Head of IT Infrastructure and Programmes you will ensure the IT strategy meets business needs with clear and measurable outcomes focusing on value for money, financial, quality, regulatory, security and contractual requirements. You will ensure the organisation is fully supported and protected with appropriate IT infrastructure and systems 

Responsibilities include: 

• Review current systems and business processes
• Lead cross-functional project teams to deliver improved systems, processes, and procedures
• Define and develop strategic approach to IT
• Accountable for business continuity in respect of all IT and business systems
• Establish effective IT systems, controls, policies, and procedures to mitigate any IT risk to the organisation
• Training staff in data protection and GDPR
• Ensuring digital services comply with and meet recognised industry standards e.g.ISO 27001; Cyber Essentials; GDPR;
• Drive the performance of the IT and project teams

About You 

This may be your next opportunity to step up to Head of IT Infrastructure and Programmes. You will have a recognised Information Systems Qualification and be able to understand and document business processes and communicate technically complex information in business terms. You will have the ability to produce cost/benefit analyses and present these to senior management demonstrating evidence of delivering to tight deadlines and managing competing priorities.

You will have experience of: 

• Operating at a senior management level
• SQL databases (Microsoft SQL and/or MySQL)
• Developing and monitoring SLAs and KPIs
• Contributing to the strategic development of IT within a business environment
• Systems/Web Programming (PHP/SQL)

• Information security and data protection
• E-learning platforms and other IT systems

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. 

About the Organisation 

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. 

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. 

You may also have experience in areas such as Information Technology Manager, IT Manager, Service Centre Manager, IT Infrastructure Manager, Cyber-Security, Data Security, Infrastructure, Infrastructure Manager, Corporate Governance, IT, IT Systems, IT and Cyber Security Officer, Data Security Officer, Programme Manager, Programme Officer, Cyber Security Project Officer, Hardware Engineer, Cyber Security Officer, Support Engineer, 3rd Line Support, 3rd Line Support Engineer, Infrastructure Engineer, Infrastructure and Security, 1st Line Support, 1st Line Support Engineer, 2nd Line Support, 2nd Line Support Engineer, Head of IT Infrastructure & Programmes. 

Audio Visual and Facilities Officer
Aldgate, London

You will need to have experience to technically manage the current (and future) installation, maintenance and upgrades of audio-visual equipment, associated IT and applications for video conferencing. We also require you to have the skills to manage network interface for AV and IT equipment, applications and cabling issues for events and building management, as well as supporting networking and IT technical requirements for facilities systems (BMS, security). 

We are looking for someone with AV and IT specific qualifications. You will have the ability to plan and prioritise work under pressure, meeting deadlines with tight schedules. Most importantly, you will be a team player with a ‘can do’ attitude and a positive approach to work.

The role will work closely with the Building Manager and AV & Facilities Coordinator to ensure adequate mutual cover for both Facilities and AV support.

Pathology is at the heart of modern healthcare. Pathologists work to prevent, diagnose, treat and monitor diseases and are involved in the diagnosis of disorders affecting every organ of the body, from before birth to after death. The majority of tests requested by doctors will be performed and interpreted by a clinical scientist or medically qualified pathologist. 

The Royal College of Pathologists is a professional membership organisation with over 11,500 members who are doctors and scientists working in hospitals, universities and laboratories in the UK and overseas. We work with pathologists at every stage of their career – from setting curricula, organising training and running exams, to approving job descriptions, publishing best-practice guidance and providing continuing professional development. 

We offer attractive staff benefits including 25 days annual leave rising with length of service, an employee discount scheme, season ticket and gym membership loans, as well as a defined benefit company pension scheme.  The College values diversity, welcoming applications for all members of society.

Please note that all staff are currently working remotely and the interviews will be carried out online through video calls.

We have a permanent part-time opportunity for a facilities manager. The successful candidate will be self-motivated and hands on with a proven track record in delivering high-quality work in facilities management, including health and safety.

The position holder will be responsible for :

• All aspects of property management at South Bucks Hospice, including maintenance and security;
• Ensuring that the hospice’s facilities, staff, volunteers and contractors are fully compliant with Health and Safety and other relevant legislation;
• Developing, maintain and implementing an annual Health and Safety programme, including training, policies and procedures reviews and risk and other assessments, which create and maintain a safe workplace across all South Bucks Hospice sites;
• Developing a positive Health and Safety culture at South Bucks Hospice

This role is part-time at 25 hours per week paying the full time equivalent of £40,000 per annum. You will receive pro-rata’d 25 days annual leave plus bank holidays increasing with length of service. We also offer the option to join an employer contributory pension scheme. Free on-site parking is also provided.

We have ambitious and exciting plans to progress and transform how we deliver our technology provisions across the Society and as such, are seeking an Associate Director for Technology and Infrastructure.

This is an exciting new opportunity within the Society giving you the chance to really make a difference within our Technology, Property and Facilities Teams. Your leadership will pave the way for our diverse and skilled teams and directly influence the modernization and transformation of our technology throughout the society.

As an Associate Director, you will be the driving force in influencing an inclusive, high performance, collaborative culture whilst embedding our values and achieving continued growth through innovation. You will deliver effective and efficient digital tools and capabilities that provide fit for purpose workplaces as set out in our strategic plans and be a driver in championing a culture of data quality to enable ways of working to be evidence led. You will lead on strategic planning, development and implementation of specific initiatives and transformation projects across the society.

Associate Director Responsibilities:

You will provide strategic leadership and make an impact, continuous improvement, building external and internal relationships.

• Develop and own clear and coherent strategic plans across our technology and infrastructure that are aligned with the Corporate Strategy and leading the delivery of these plans.
• Lead on and be accountable for significant transformation programmes, this includes modernisation of our IT infrastructure, business systems and data capabilities, and the provision of a fit for purpose office property portfolio.
• Ensure the provision of efficient and effective service delivery across the Society’s technology and property functions.
• Use your subject matter expertise to develop and manage plans and budgets that create a step change in the efficiency and effectiveness of our technology and infrastructure, delivering impact for people affected by dementia.
• Be accountable for working collaboratively with other Directorates and senior leadership colleagues to develop and deliver Society wide plans, projects, initiatives and decisions that ensure the Corporate Strategy and priorities are realised.
• Ensure that the voices of people affected by dementia shape the way we think, the way we act and the decisions we make.
• Use a range of internal and external data and insights to make evidence based decisions and develop plans.
• Lead, manage and support the Technology and Property & Facilities teams driving a culture of inclusion, high-performance and high challenge through objective setting, standards of behaviour, clear and timely communication and regular feedback.

Associate Director Requirements:

• Educated to degree level or equivalent proven experience with strong basis in computer science and business management.
• Proven ability to manage complex IT architectures and systems.
• Comprehensive awareness of existing and developing technologies and how these could be applied within a business context.
• Ability to recognise business opportunities and present a clear vision of how technology can be applied to achieve success.
• Proven track record of successful delivery of large and complex systems implementation.
• Able to work with stakeholder groups to successfully manage and embed change.
• Sound understanding of data protection regulations and of how these are interpreted.
• Experience of CMS and CRM products, data transfer methods and protocols and data security protocols
• Experience of contract management, contract negotiation and vendor management.

About Alzheimer’s Society:

Alzheimer’s Society is the UK’s leading dementia charity. We campaign for change, fund research to find a cure and support people living with dementia today.

Position: Associate Director - Technology and Infrastructure
Location: Home Worker (England, Wales and NI)
Contract Type: Permanent
Hours: Full Time, 35 per week
Salary: £85,000 - £90,000 actual per annum (depending on skills and experience)

Closing Date: 12 August 2021
Interview Date: TBC

You may have experience of the following: Director of Technology, Head of Digital Infrastructure and Operations, IT Manager, Head of IT, Head of Infrastructure, Head of Infrastructure and Operations, IT Infrastructure Manager, Information Systems Manager, IT Infrastructure Support Manager, IT Operations Manager, Operations Manager, Project Manager, etc.

Ref: 101 255

We are working in partnership with Hearing Dogs for Deaf People, a national charity which helps deaf people to leave loneliness behind and reconnect with life. Hearing Dogs provides numerous services for people with hearing loss, most famously through the bespoke training of assistance dogs to alert deaf people to crucial sounds they cannot hear. Since 1982, the charity has trained thousands of hearing dogs to transform the lives of deaf children and adults. There are over 1,000 working hearing dog partnerships across the UK who are supported by the charity for ten years or more, with 600 puppies and young dogs in training. 

The organisation is now seeking a commercially-driven Director of Finance and Technology to join the senior leadership team and lead on all financial and technology aspects of the organisation. 

The successful candidate will need to be a fully qualified accountant and demonstrate the following:

• At least 5 years relevant senior financial experience in financial and management accounting, strategic plan execution, and best practice delivery

• At least 3 years experience as a member of a senior management team, with responsibility for leading capable teams and implementing efficient processes
• A successful track record of achievement in supporting strategic plans and objectives through sound financial management
• A proven leader with the ability to influence, inspire, collaborate and motivate
• Excellent administrative and organisational skills to deliver a complex range of conflicting demands.
• Good knowledge of charity law and reporting, charity governance and the latest charity accounting regulations and standards

You will be a collaborative and co-operative leader, with excellent people management skills and experience of leading capable and organised teams who are used to working to tight schedules.  If you feel you have the values and skills to succeed in this role, we very much look forward to hearing from you.

For more information, please contact Adam Stacey, Executive Director, Charisma Charity Recruitment.  Your application should be submitted through the Charisma website and include your CV and supporting statement.

Reference: JO2863

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.

Closing date for applications:  28 July 2021

Interview date:  through August TBC

Birmingham Botanical Gardens is looking for a new Head of Operations to join our important charity.

The role of Head of Operations is a crucial position within the Birmingham Botanical Gardens (BBG, registered charity number 528981). This is a permanent position with the post holder reporting to the CEO as an active member of the Senior Management Team. The post will work closely with the Head of Finance and the Development Director to drive forward the ambitious future of the charity. 

This position is a new senior role within BBG and will be responsible for achieving targets for annual operating income from visitors, membership, retail and events, together with measuring and raising overall visitor satisfaction. 

As the organisation plans major investment in BBG’ s buildings, site and organisation, the Head of Operations will be an essential member of the Team, taking responsibility for delivering improvements to visitor experience on the site and increasing income.

The Head of Operations will work closely with the Senior Management Team, Trustees, charity staff and third-party contractors, taking responsibility for BBG’s day-to-day operations, maximising income from admissions, membership, retail and events and for meeting targets for visitor growth and development. 

As part of this role, you will be responsible for ensuring that commercial activity delivers best value and financial returns for the charity, whilst also helping with the general management and improvements of the site, buildings, and gardens to ensure an excellent and safe visitor experience. Working with the wider BBG team, you will also seek to realise existing and grow opportunities for income generation and visitor growth. 

Key areas of work will include: 

• Visitor and commercial operations 
• Marketing and communications
• Events
• Staff management and volunteering
• Buildings, facilities and health & safety 

This is a crucial new position within the charity, and we are looking for a passionate, experienced candidate who can bring a range of skills and high energy to BBG.

To find out more and recieve a copy of our recruitment pack visit our website.

Working within Huggard’s senior management team, this is an exciting opportunity to develop, support and drive forward Huggard’s services, at this critical time, working across a range of disciplines providing line management and matrix management support to staff and supporting people who are experiencing homelessness. 

The Landscape Institute (LI) is an educational charity and the chartered body for the landscape profession. It provides a professional home for all landscape practitioners including landscape architects, landscape scientists, landscape planners, landscape managers and urban designers. The LI’s aim, through the work of its members, is to protect, conserve and enhance the natural and built environment for the public benefit.

The Head of Membership Services is responsible for core aspects of the Landscape Institute’s work as a professional body and regulator. The post-holder directs all aspects of the membership and education systems, including process and policy that govern the standards of entry to, and progression through, membership of the profession and Institute.  As a key member of the Leadership team the jobholder will role model exemplary team ethos and will work collaboratively across all areas of LI.  The membership is the life blood of the Landscape Institute and a strong customer service culture needs to be embedded within the organisation.  For ensuring the smooth running of this team and function, the overall direction needs to be set and, with a compact team, sleeves need rolling up to pitch-in at peak times plus everything in between.

Overall purpose of the role

To provide strategic leadership for the Supporter Database team and lead the team that manages all the donations and our database.

To ensure all donations are processed in an efficient & timely manner.

Develop a robust thank you process to ensure all supporters receive the right thank you, at the right time.

To continue to ensure the database is fit for purpose and all database processes are streamlined.

Tasks and duties

1.  To review, develop & continually improve all data/donation processes.
2. To lead, manage and inspire the Supporter Database team, by undertaking regular one-to-ones, appraisals and performance reviews of any team members/ interns, to ensure they meet their SMART objectives and income targets, in order to support them in developing and delivering as Fundraisers.
3. Review and implement a robust thank you process putting supporters at the centre of everything we do.
4. Support The Fundraising Leadership Team with the development, implementation and improvement of Supporter Journeys for all income streams.
5. Create & share reports requested by fundraising teams based on specific selection criteria.
6. Create, deliver & share training material for fundraising on how to use the CRM.
7. To prepare data requested by fundraising teams to deliver fundraising campaigns.
8. Work with Fundraising team to give insight to our supporters using data analytics to allow them to deliver our supporter journeys to ensure the best possible supporter care
9. Maintain an effective income allocation process and embed across all fundraising teams
10. Ensure the team has a broad understanding and knowledge of all supporter-facing activity to enable them to provide excellent supporter care to all supporters at all times
11. Specifically, ensure the successful and timely creation of protocols and processes that ensure the database contains high quality, consistent, relevant data
12. Ensure successful and timely regular import of data onto the database.
13. Ensure effective systems are in place to monitor compliance with regulatory and statutory requirements including Data protection and Gift Aid
14. Work with the Head of IT and Governance to ensure all supporter data is held securely and robustly in line with DPA legislation and GDPR
15. Maintain a clear understanding of best practice in the fields of Supporter care and database management, developing good working relationships with peers in the sector, monitoring external development and adapting to change where needed
16. Carry out any other duties as may reasonably be required by the Head of Fundraising, Head of Retail and Director of Income Generation.

Health & Safety

• To be aware of the safety needs of the children, siblings, parents and colleagues and adopt a preventative safety approach to all times.
• To report all accidents incidents and untoward incidents to a Deputy Head of Care and Clinical Services.
• To be aware of your health and safety responsibilities as an employee and adhere to these.

Personal development

• To adopt a positive and reflective approach to personal and professional development.
• To participate constructively in a yearly annual appraisal.
• To undertake core competencies for clinical skills and specific training and to remain updated.
• To work in conjunction with the education co-ordinators to develop your practice and care for the children.
• To work contracted hours including unsocial hours as required weekends evenings and nights.

This job description reflects the present requirements of the post and will form the basis of performance appraisal.  As duties and responsibilities change and develop the job description will be reviewed and necessary changes made with consultation.

Employees may be required to drive a Martin House pool car. These cars are insured by Martin House and it is a requirement of the insurers that we have checked that any staff who drive the cars have a current driving licence.

Martin House has a multi-professional, multi-skilled team seeking to reach out to each family in a way that most helps them.  Because of this team members may be expected to accept a different or unusual task or role.

Equality statement

Martin House is committed to providing care and improving services irrespective of race, ethnicity, disability, gender, religion or belief, age, marital status, or sexual orientation

Safeguarding Children, Young People and Vulnerable Adults

Martin House is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees to share this commitment. Recruitment checks are undertaken in accordance with safer recruitment standards and successful applicants may be required to undertake an (INSERT LEVEL OF DBS AND BARRING) via the Disclosure and Barring Service (DBS).

All Martin House employees are expected to

• Uphold the values of Martin House and behave in a professional manner at all times.
• Value equality and diversity and comply with relevant equality legislation.
• Attend 1:1s with line manager, team meetings and annual appraisals.
• Take part in all relevant mandatory training and any other education and training considered necessary to carry out the role.
• Take responsibility for one’s own personal development.
• Cooperate with colleagues, encourage and support positive working relationships (both internally and externally) and foster a culture of respect and consideration at work.
• Establish and maintain effective communication with relevant individuals and groups, both internally and externally.
• Take responsibility for one’s own health and safety and the health and safety of others whilst at work, and comply with Health and Safety legislation.
• Comply with information governance requirements and maintain confidentiality at all times, as required.
• Work within all Martin House policies and procedures.
• Communicate a positive image of Martin House and protect its reputation.

Staff who support Martin House volunteers are expected to

• Carry out effective inductions for new volunteers in your department
• Lead and guide volunteers, providing the support needed to maintain morale and enable them to work effectively
• Supervise your volunteers appropriately in their day to day work and actively work to recognise the work that they do
• Ensure your volunteers have access to some personal time with you on a regular basis
• Ensure that your volunteers have an annual opportunity to reflect on their volunteering role with you
• Support appropriate volunteer learning and development within your team
• Communicate effectively with your volunteer team, and in line with the Martin House Staff Charter
• Play a role in the recruitment of new volunteers within your area, once appropriate training has been given
• Support the Manage performance issues with volunteers fairly and sensitively, taking advice from the HR department where appropriate

Future Men has an exciting opportunity for an experienced leader to become the Director of Finance & Resources of our award-winning charity, leading on finance, HR, IT and administrative support activities.

• Central London and home based working
• £49,000 to £55,000 starting salary

Future Men specialises in providing emotional and practical support for boys and young men. Through our practice-led services, we work with boys and men from childhood to 25 to help them become healthy, dynamic, future men. From structured school programmes and youth hubs, to individual one-to-one sessions and outreach work, we provide the vital support and advocacy that changes boys and young men’s lives for the better. We focus our work with boys and men who face structural discrimination and disadvantage, including of race, income, and community.

Our interventions focus on the transitional times in life such as starting school, getting a job or becoming a parent; these are the times when men and boys are most likely to encounter challenges and therefore most likely to engage or seek help. Our aim is to significantly reduce the number of boys and men, particularly from socially excluded or disadvantaged backgrounds, who are unable to achieve their full potential to become productive and active members of society.

The most useful gift we can give to young men individually and collectively is the gift of hope and self-belief that comes with finding the tools to foster resilience and navigate their own future. We work to enable boys and men to thrive rather than simply survive. This builds social and community capital and affects issues of poverty, violence, lack of education and aspiration for all.

Director of Finance & Resources role

As the Director of Finance & Resources, you will strategically lead on the finance, HR, IT and administrative support of Future Men to ensure that strategic and business objectives are delivered and the organisation is protected.

You will report to the Chief Executive and support the Board of Trustees.  You will join the Senior Leadership Team, comprising the CEO and three Head of Programme, and you will line manage the HR and Office Manager and a newly created Finance Manager role.

The position will suit a strategic and innovative thinker with experience in growing and developing organisations. Above all, you will be a team player who can help take the organisation to its next level.

Working in a small organisation you will need to be hands on and flexible in your approach in supporting the small team to meet and deliver to objectives.

What we can offer you

• Pension Scheme
• Cycle to Work Scheme
• 24 days annual leave pro-rata

This is an exciting and busy time to be joining UK Youth as we prepare to launch our new strategy and transform the way we work to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. As a result,  we are recruiting for a number of new roles designed to enable the organisation to grow, improve our ways of working and enable us to deliver our ambitious 2025 strategic plan.

As part of our commitment to young people, UK Youth has for over 75 years operated an Outdoor Centre at Avon Tyrrell.  Operated as a financially self-supporting and sustainable social enterprise business that generates surplus income to support UK Youth charitable activity, our Outdoor Learning provision is intentionally inclusive and champions effective youth led engagement to highlight the importance and raise understanding of the breadth and positive outcomes of youth work. 

UK Youth Outdoor Learning champions targeted inclusive and experiential learning, incorporating the principles of youth work as part of its best-in-class delivery model. The Head of Outdoor Learning Engagement and Delivery supports our Outdoor Learning provision by managing our programmatic focused Outdoor Learning delivery; working in partnership with the Design and Delivery team to embed our youth work approach, and support reaching income targets and raising the profile of our work and our reach to young people. The role will also be responsible for supporting the development of, and leading on, the implementation of a young person co-designed Outdoor Learning youth engagement strategy that showcases our inclusive provision and links to key education policy, i.e., national curriculum or sector impact/research, i.e., Brilliant Residentials Campaign.

Reporting directly to the Assistant Director of Outdoor Learning, this role will require a recognised youth work qualification as well as a good understanding of local community networks and the positive impacts of volunteering and Outdoor Learning on wellbeing. They will also have extensive experience of youth engagement and youth participation practices, as well as experience of co-designing a range of events with young people, specifically using a framework of inclusivity. We are hoping to hear from candidates who also have knowledge of the national curriculum, who are self-motivated and able to build and manage positive relationships with stakeholders.

Who we are

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We work with others to ensure that the youth sector is strengthened, supported and that provision is youth-led, evidence-informed and delivers high-quality outcomes.

UK Youth plays a unique role in addressing; the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. To find more about us and how we make an impact, please visit UK Youth Website.

Why work at UK Youth?

We are a value-based, passionate and committed organisation offering a friendly working environment with lots of opportunities for professional development and socialising (even whilst we are all working remotely!) from lunch and learn sessions, staff quizzes, to virtual coffee meet ups.

UK Youth prides itself on being an Equal Opportunity employer, and we would particularly welcome applications for this role from those who identify under one of the protected characteristics under the Equality Act 2010.

We value the differences that a diverse workforce brings and are committed to inclusivity and to employing and supporting a diverse workforce. Our selection procedures ensure that people are treated on the basis of their relevant merits, experience, skills and abilities and that no individual receives more or less favourable treatment.

We welcome applications from groups currently under-represented in our organisation, including Black, Asian, minority ethnic groups, LGBTQ+ and persons with disabilities. We are also currently underrepresented by men and so are seeking applications from different backgrounds, cultures, age, experience and identity to bring a wide range of experience, ideas, views and insights to UK Youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture.

• Flexible/Agile Working
• 27 days annual leave plus bank holidays
• Pension scheme (currently UK Youth match employee contributions up to 5%)
• Membership of our life insurance scheme which would pay-out up to 4 times your salary
• Employee Assistance Programme to support employees both professionally and personally
• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre including, camping, lodges and outdoor activities.
• Cyclescheme and Techscheme

How to apply 

Candidates are encouraged to apply even if your experience doesn’t precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us about your achievements, irrespective of whether they are personal or work-related, about your journey to date; how this has shaped you and the things you learnt along the way.

If you would like to be considered for this fantastic opportunity, please read the job description, and then click here and complete an application via our completely anonymised recruitment system (provided by Applied).

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks which include criminal record check and employment reference. However, we welcome applications from those with previous criminal convictions.

As part of the recruitment process UK Youth will be gathering and uses certain information about you. For further information regarding this please review our Data Protection Privacy Notice which explains what data of yours we process and how we use it.

We are working with Pacey, a children’s charity in Bromley who are now looking for a Head of Resources, IT & Compliance to lead the development of their technology and data strategy in support of strategic objectives, ensuring they are supported by effective resourcing, policies and processes. A key part of this is to ensure they meet legal and compliance requirements, such as GDPR & Data protection.

Managing a small team your role will be to assist with overall business technology planning, providing current knowledge of business need and future vision of how technology and systems can support their strategy

You will work with other departments to determine their business requirements for technology now and in the future and work with the Exec team to agree priority for resource investment key part of this will be to develop the ICT team and drive performance management; working closely with the Exec to ensure effective resourcing of technology services and projects, utilising both in house and outsourced capacity.

You will lead the process that ensures data protection and GDPR compliance, including ensuring recordkeeping and data processing procedures comply with GDPR regulations & ensure the business effectively prioritises and plans for specific compliance project

Skills and Experience required include;

• Experience of developing an IT and Compliance strategy within a business
• Experience as a Head of IT or similar role in a customer facing organisation plus staff management
• Supplier relationship management skills
• Sound working knowledge of IT systems and process - current systems used - Microsoft Dynamics 365 CRM and CMS web application, Google analytics, Microsoft Excel, Microsoft Access, SharePoint, and SQL databases, as well as statistical software
• Compliance requirements for data protection and GDP

Whilst this role is currently remote a hybrid working model will be adopted in the future.

This is a permanent role however initially it will be offered on a Fixed Term PAYE contract basis to help evaluate the current state of the IT environment.

1st Line IT Support Technician

(Ref: SUS3312)

2 X Vacancies (1 x Perm and 1 x 12 month Fixed Term)

£22,389 per annum

Base: Bristol / Home–Based

37.5 hours per week

About the Role

Do you want a chance to develop your skills and work your way up to 2nd line or beyond?

We now have a fantastic opportunity to join a small, friendly team of passionate people.  Whilst the focus of your role is on offering great first line IT support to 650 staff across the UK over the phone and email, there are also opportunities to get exposure to Microsoft Exchange, Microsoft SQL Server, VMware and Veeam Backup & Recovery.

About You

We are looking for excellent problem solvers with previous experience in a similar role having worked with MS Windows 7 and 10 in domain networked environment and have used IT ticket based systems previously.

About Sustrans

Our vision and mission have never been more relevant

Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together.

 Interviews

Closing date for the receipt of completed applications is 9am on Wednesday 28 July 2021.  Interviews will take place via MS Teams on Tuesday 3 August 2021.

Equality, diversity and inclusion

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

We welcome applications from people from all parts of the community, particularly where we are under-represented. Currently, this includes people who identify as having a disability, and those from Black, Asian and minority ethnic groups.