Head Of It And Facilities Jobs
Job Title: Head of Operations, People & Retail
Reporting To: Chief Operating Officer
Salary: £47,079 - £63,909 (Band E)
Hours: 37.5 hours per week
Closing: 14th April 2024 @ 5pm
Interviews: 23rd & 25th April 2024
Job Purpose:
The post holder will play a pivotal role in the strategic and operational development of the charity with particular responsibility for the charity operations, people and retail functions to ensure they are carried out efficiently and effectively and comply fully with all aspects of charity law and good practice.
A senior leadership team member, this role will lead Alder Hey Children’s Charity’s Retail Strategy, developing a plan for opening of new Charity Shops and growing online sales. They will also lead on the People Strategy for the Charity and Retail teams.
They will build strategic relationships across the sector ensuring that we remain innovative and sector leading in both our People Strategy and Retail development plans. They will oversee the implementation of the Volunteer Strategy.
Main Duties/Tasks
Strategic Planning, Financial Management & Reporting
Lead on the development and implementation of strategic, multi-year plans and budgets.
Monitor progress against strategic plans, budgets, KPIs, producing reports.
Develop a revised Retail Strategy, developing and executing a plan for increased on-line sales and new shops.
Lead on the People Strategy across the charity and retail teams.
Co-ordinate the Operational Strategy across the areas of Fundraising Support, Health & Safety, Estates & Facilities (including asset management).
To build and maintain a high performance culture through effective performance management, communication and coaching of staff, ensuring clear objectives are agreed and performance is regularly reviewed.
To work closely with Alder Hey NHS Trust to ensure strong partnership working with key areas such as Patients Experience, Volunteering and Estates & Facilities.
Operations
Provide leadership and direction to the Operations & People Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the charity, ensuring that the team have appropriate processes, practices and policies in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the charity premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Oversee the insurance renewal process (for the charity and retail shops).
Oversee processes & practices in relation to donor stewardship, ensuring the team are providing an excellent donor journey and donations are processed efficiently and effectively.
To formulate and propose policies and ensure that existing policies are updated in accordance with the agreed timetable.
People
Develop and execute the Charity People Strategy for both staff and volunteers.
Develop and execute the Charity EDI Strategy for both staff and volunteers.
Be the lead specialist in HR practices and maintain strong knowledge of relevant legislation and good practice.
Oversee key HR processes to ensure they are operating effectively in line with our values and the legal requirements, including:
· Equity, diversity & inclusion (EDI)
· Implementation of the Employee Value Proposition (EVP)
· Recruitment & onboarding processes
· Performance Development Review (PDR) process
· Handling of disciplinary & grievance processes
· Staff liaison, including pay award, occupational health or other required communication/ consultation
· Sickness Absence management
· Payroll Information
· Policies
· Learning & Development
Retail
Develop and execute the Charity Retail Strategy, ensuring that income is maximised whilst also achieving the Charity’s social mission and awareness within the community.
Lead on the opening of new shops, identifying locations, negotiating leases, and directing the operational plan from concept to opening.
Be the lead specialist for retail in the charity and maintain strong knowledge of relevant legislation and good practice.
Provide leadership and direction to the Retail Manager, empowering them & the team to deliver against set goals and objectives.
Oversee health & safety across the shop, ensuring that the team have appropriate processes and practices in place to comply with the law and ensure our team have a good working environment.
Oversee the management of Estates & Facilities across the retail premises, including asset management, ensuring that these are in line with our values, the legal requirements, and look at ways that innovation can help us to improve within these areas.
Other Duties
Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required.
Any other reasonable duties as required by your line manager.
Person Specification
Qualifications, Knowledge and Experience
Essential
· Experience of efficiently managing and delivering a demanding and varied workload.
· Strong track record of customer relations.
· Experience of working with Shopify or other online sales platforms.
· HR experience of managing teams.
· Leadership experience.
· Experience in delivery of a strategy (retail, people or operations).
· Experience of working in a retail environment.
· Proven success or developing a friendly and donor/ customer focused service.
· Experience of using a CRM system or database.
Desirable
· HR qualifications.
· Experience of running and/ or opening new charity shops.
Skills and Attributes
Essential
· Excellent communications skills, both verbal and written across a range of audiences.
· Proven success in developing strong personal relationships internally and externally.
· Commitment to principles of equality, diversity and collaborative working.
· Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.
· Experience of business planning and operational management.
· Ability to work effectively as part of a team as well as independently.
· Leadership qualities and proven track record of leading a team.
· A creative and lateral thinker with the ability to look for innovative solutions to problems and take the lead on developing these.
· Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information.
· Excellent IT skills including Microsoft packages.
Desirable
· Evidence of understanding the range of issues across the NHS and Charity sector.
· Experience of presenting at Board or Committee level.
· Advanced knowledge of Microsoft Excel.
Additional requirements
Essential
· Committed to continuing professional development.
· Strong interest in working for a children’s health charity.
· An understanding of and commitment to the values of Alder Hey Children’s Charity.
· Willingness to get involved with activities across the Charity.
· Willingness to occasionally work outside of normal office hours.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
In this pivotal role of Facilities Manager, you will be responsible for the management and successful delivery of all hard and soft facilities services across the Lambeth Palace estate.
- Ensure the Lambeth Palace estate is managed to the highest possible standard, ensuring all areas are well presented, safe, secure and compliant for all visitors, residents and staff alike.
- Review and regularly ensure all agreed security measures are in place and are communicated accordingly.
- Ensure all works undertaken across the Lambeth Palace estate are safely assessed and authorised before they are carried out.
- Review Health & Safety risk assessment submissions relating to operations and buildings, identifying and ensuring any corrective actions are completed.
- Work closely with the Hospitality Team to ensure events are assessed properly and robust H&S procedures are in place.
- Manage compliance and ensure best practice in the following areas: asbestos management, fire control management, water systems management, working at heights, electrical compliance, mechanical compliance, lifts, H&S inspections, etc.
- Ensure the proactive management of all hard and soft facilities tasks including, but not limited to office moves, PPM, reactive maintenance, office services and statutory compliance.
- Ensure that all planned and reactive maintenance are undertaken and completed within agreed schedules, frequencies, and statutory requirements.
- Implement and manage facilities contracts SLA's.
- Manage, query and follow up Facilities related tasks.
- Manage all utility contracts, council taxes and licenses.
- Line manage and give day-to-day supervision, direction and motivation to the Facilities Co-ordinators, Facilities administrator and Assistant.
- Manage the Facilities Helpdesk on a day-to-day basis ensuring requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required.
- Support and develop best practice standards, procedures, processes and expectations and deliver them to provide a first-class work experience.
- Ensure consistently high levels of customer service are delivered for all hard and soft service facilities and maintenance issues.
- Liaise regularly with contractors, making sure disruption to the Archbishop's family, other residents, staff and Hospitality is minimised and work is completed as quickly as possible.
- Ensure effective communication with the Archbishop's family, other residents, staff, Garden and Hospitality Teams on all work affecting the estate.
- Monitor and report on the Palace's environmental impact and initiating methods to improve sustainability.
- Assist the Head of Facilities & Steward in financial/budgetary management, including verifying and arranging payment of contractors' invoices and reporting on the annual budget.
- Where authority has been delegated, progress the work of the Head of Facilities & Steward in their absence and within agreed parameters, including out of hours working when required.
- Hold NEBOSH General Certificate.
- IWFM qualification or equivalent experience.
- Highly organised and efficient; able to prioritise and keep track of multiple projects.
- Ability, enthusiasm and willingness to work as part of a team, giving directions when required within a supportive environment.
- Possess and evidence a strong passion for delivering professional and high-quality facilities services with a "can-do" attitude and flexible approach.
- Proactive approach to problem solving.
- Resilient and emotionally intelligent.
- Excellent communication skills, both oral and written.
- Tactful and diplomatic, with the ability to handle confidential matters.
- Ability and confidence to influence people, at all levels.
- Ability to build effective relationships with a variety of customers as well as internal and external stakeholders at varying levels.
- Excellent IT skills with the capacity to use technology to solve problems and increase effectiveness.
- Proven experience in hard and soft FM.
- Experience of leading, motivating and inspiring a team of facilities professionals to ensure that a diverse range of work is carried out.
- Experienced in leading H&S/compliance issues, including full management and organisation of health and safety records and systems.
- Practical experience of managing Health & Safety and carrying out risk assessments.
- Experience of dealing with a diverse range of stakeholders with a wide range of expectations, each requiring a different approach.
- Experience of overseeing a facilities Help Desk.
- Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to work outside normal office hours (including some weekends) is required.
- Live within easy commuting distance to Lambeth Palace.
- Available to be contacted and/or attend the site out of normal working hours if required.
- IOSH Managing Safely Certificate.
- First aid at work trained.
- Experience, knowledge or interest in the facilities management of historic buildings including full management and organisation of health and safety records and systems in a historic setting.
- This role requires a DBS check: Basic level.
The Youth and Community Programmes team are looking for a Community Programmes Lead worker to support a broad range of activities aimed mainly at young people and over 50’s. Activities are delivered mainly over evenings and weekends aimed at making our community an inspirational place.
You will lead on session delivery and support the planning of programmes. You will manage and coordinate sessional workers, volunteers and workshop leaders working in sessions.
About Coin Street Community Builders
Coin Street Community Builders (CSCB) is a social enterprise responsible for developing and managing a significant part of London’s South Bank. We have transformed a largely derelict area into a thriving place for people to live, work and visit.
Our 13-acre estate includes:
- the iconic Oxo Tower Wharf, home to designer-maker studios, exhibition and gallery spaces
- a successful conference centre
- cafes, bars and restaurants
- parks and the riverside walkway
- award winning co-operative housing
- an Ofsted Outstanding family and children’s centre providing a nursery and family support
As a social enterprise income we generate stays in the neighbourhood. It’s used to improve and maintain our site which includes Bernie Spain Gardens and the riverside walkway, and to provide a range of free and affordable programmes and activities for families, children, young people, adults and older people in Waterloo and North Southwark.
Contract
Permanent, 20 hours per week.
Salary
£16,224 per annum
Extras
In return we can offer you:
- 27 days’ annual leave (pro rata for part timers)
- 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
- Income Protection, Death in Service and Critical Illness cover
- Season ticket loan on completion of probation
- Health and wellbeing package including a confidential employee assistance programme and online therapy sessions
- Commitment to training and development
Barnwood Trust is not your typical funder. We drive forward changes so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations, involving people with lived experience directly in our work, and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.
As part of this work, our Engagement Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Marketing and Communications are integral to this.
We are looking for a Marketing & Communications Manager to develop and manage the marketing and communications function and team at Barnwood Trust. This includes Barnwood Trust’s websites, social media channels and print media, as well as responsibility for marketing and logistics planning for public-facing workshops and events.
Expertise in communications, including delivering high standards of accessibility, implementing organisation-wide communications and marketing strategies, and line management experience are welcomed for this role.
We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:
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are from Black, Asian and minoritised backgrounds.
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have lived experience of disability and/or mental health challenges.
Contract terms:
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This role is permanent, and we welcome applications from people looking for full time hours (37.5hrs per week).
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We offer a flexible start between 8am and 9.30am Monday to Friday.
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Salary £42,639 p/a FTE
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36 days holiday inc. bank holidays
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This position is based in our office in central Cheltenham with occasional opportunities for home working.
Summary of key duties:
Management of Barnwood’s external communications channels
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To engage with a wide range of external audiences, including Barnwood Circle members, potential project partners and participants in our convening and learning activities.
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To manage communications and marketing strategic plans, and their delivery for Barnwood Trust.
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To coordinate printed and digital products, in a range of accessible formats and in line with the Trust’s vision.
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To develop, lead and ensure the implementation of our social media strategy to positively reflect the Trust’s culture and values.
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To lead the delivery of the Trust’s external events.
Line management of x3 direct reports:
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Provide line management to the function team, managing resources and maximising the skills and capabilities of team members.
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Enact the Trust’s management processes and ensuring that access requirements are supported.
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Hold regular management reviews with direct reports, providing open and honest feedback on performance, setting personal development goals and plans.
Knowledge and experience:
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Line managing a small team.
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Creating dissemination plans and marketing materials for a wide range of audiences and channels, including print media, digital media and face to face engagement.
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Planning and delivering public events.
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Delivering communications to high standards of accessibility.
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Project planning tools and techniques.
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Independently managing complex projects with a diverse range of stakeholders.
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Supporting the implementation of organisation-wide communications and marketing strategies.
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Data management, adhering to legal information governance requirements and internal policies.
For full details please see our application pack.
Summary of skills
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Excellent communication and organisational skills, including high level written communication skills.
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Self-awareness, enabling excellent working relationships with a wide range of people using tact, diplomacy and sensitivity.
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Ability to apply appropriate communication channels and methods, including digital and print media.
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Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom, as minimum).
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CRM database management.
Benefits:
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36 days annual leave including bank holidays. (FTE)
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Work within an organisation that is committed to improving equality and diversity.
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Competitive salaries and fantastic pension contribution rates.
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Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.
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Friendly and collaborative working culture; everyone’s voice is heard.
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We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.
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Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.
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Assistance dogs are welcome.
Guidance On Applications:
You need to apply for this role via our online application form.
You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.
Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.
We want our application process to be right for you as an individual. If there’s anything we can do to make the process below more straightforward for you, please email recruitment@barnwoodtrust. org and we will contact you to discuss what support we may be able to provide.
Our careers page on our website has some examples of things we may be able to put in place.
Deadline for applications: 12.00 noon on Wednesday 24th April 2024
First interviews: Monday 29th April 2024
Second stage interviews: Tuesday 7th May 2024
We would like the successful candidate to start as soon as possible.
The client requests no contact from agencies or media sales.
Are you looking for your next career-defining fundraising role based within the NHS? Do you want to use your fundraising skills to help a charity providing additional support services that truly make a difference to patients and their families? If so, we have an exciting opportunity for you!
Liverpool University Hospitals Charity, the registered charity of Liverpool University Hospitals NHS Foundation Trust, is looking for a dynamic Partnership Fundraising Manager to take our corporate support to the next level and further enhance the experience of our patients, their families and staff. Building on the charity’s solid foundation, your role will be the lead our corporate and partnerships fundraising plan, to help us raise funds that are over and above NHS funding, to create high quality, compassionate care and wellbeing for all. This senior role calls for a highly motivated and experienced Partnerships Fundraising Manager with significant experience of developing and implementing income generation across corporates, trusts and major donors.
You will have a proven track record in corporate fundraising, bringing in at least five figure donations. You will need to be a dynamic, self-motivated and pro-active fundraiser, who will show enthusiasm for the projects and services we are seeking funds to support.
If you think you can take our charity to the next level, making Liverpool University Hospitals Charity a high profile charity in Merseyside, then we want to hear from you!
The client requests no contact from agencies or media sales.
We are looking for a capable, proactive person to support the programme from initial mobilisation through to an eventual large-scale trial. The Senior Programme Support Officer will support the Head of Programmes to develop, mobilise and deliver Building Futures. The postholder will take the lead on specific tasks, and coordinate the work of the wider cross-organisational Building Futures team.
You will liaise with external partners and stakeholders, as well as supporting multiple internal customers and workstreams, often to tight deadlines. You will support key external engagement processes, in particular our programme Steering Group and Youth Advisory Group, working with colleagues to ensure the smooth running of these meetings and capture key decisions and inputs to feed back into programme delivery.
This is primarily a project management role, enabling a new cross-functional team to work effectively and efficiently together on a complex, fast-moving and high profile programme. As well as dealing with tasks as they emerge, you will work across the team to keep track of progress, identifying any issues and risks, and enabling the Head of Programmes and other internal stakeholders to gain an overview of the programme as a whole.
This role can be based at any of our hubs located in London, Birmingham or Leeds. We currently operate a hybrid model of two-days per week in the office and three-days from home. For more information, please download the job recruitment pack.
We are expanding our Programmes & Grants team and have a number of opportunities available on our website.
The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
The client requests no contact from agencies or media sales.
Head of IT
£68,397 pa + 10% allowance for 24 months and excellent benefits
Aldgate, London
Permanent, full-time (35 hours per week)
The Royal College of Pathologists is seeking a Head of IT to lead the IT strategy and operational management of the IT function. The post holder will have a proven understanding of technology transformation and the opportunities this can provide for the College. The role will be responsible for shaping and executing the IT strategy to support the overall business objectives and strategic plans, while at the same time taking an active lead on the operational aspects of IT and AV support services. Reporting to the Director of Corporate Services, the Head of IT is a highly visible and leading role and will work closely with all departments and the Senior Management Team.
Currently embarked on an organisation-wide technology transformation project, this will be a primary initial focus with the aim of being more connected, efficient, and providing more effective member services. The Head of IT will be pivotal in ensuring delivery of technology driven aspects of the College wide project and future projects by horizon scanning for new technologies and ways of working that can continue to improve the College’s operations.
The role requires excellent personal communication skills, commitment to customer service and management expertise to lead a small team. Apart from the internal College projects and services, the IT and AV department provides event support for commercial events on site.
All of the College IT and AV services are supported via a service desk. The Head of IT is responsible for ensuring that daily operations run smoothly, and any issues identified are resolved swiftly and effectively. Responsibility and experience at a technical level for networks, IT security, AV systems as well as MS365 solutions is a pre-requisite. Being part of a small team, it is expected that the Head of IT will take a hands-on approach where required.
Please note this role will require significant on site presence.
The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.
The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.
We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme. The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements in place.
Please apply as soon as possible to ensure your application is considered.
Closing date: 9am, 8 April 2024
Interviews are currently scheduled for Friday 12 April 2024 and Monday 15 April 2024.
The client requests no contact from agencies or media sales.
We have an exciting opportunity available to work closely with all areas of our ministry, managing the IT, AV and Health & Safety infrastructure across the organisation. The role is wide ranging and will best suit an individual keen to learn new skills, with training available to support development and knowledge growth. Through the role you will help ensure that the organisation is operating in a safe manner, with IT and AV systems in place that can help the ministry to seek continuous improvement and growth.
Your key responsibilities will include:
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Provide IT support across all of the departments including databases, application forms (e.g. through TOAS & Formstack), Google Workspace, computer hardware, phone systems and networking.
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To provide education, training and ongoing support of staff with all online systems, including Safety Cloud, Ninox, BrightHR and iHasco.
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Management of the conference hall sound studio and mobile sound systems used for delivering the AV requirements of lectures, holidays and events across the site, including organising rotas and the training and supervision of students, staff members, ministry assistants and other voluntary workers in the running of it.
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Oversight of the charity’s Health & Safety, working closely with our Health & Safety contractor (Citation) who act as our competent person, to maintain safe processes and practices that abide by regulations.
About you:
You will be expected to have the essential skills, knowledge and experience listed below.
Essential Skills:
- Strong hardware and software IT skills, with the ability to maintain and develop our network of computer and internet systems, booking/application systems and the vast array of software needs
- Knowledge and experience of Health & Safety, including safe ways of working
- Audio Visual experience including audio mixing, lighting and projection
- Ability to communicate effectively with other staff members and contractors
- Willingness to learn new skills and promote continuous development in our Health & Safety practices
Desirable Skills:
- Mac OS competence
- Database Management
- Knowledge of Google Workspace
- IOSH Managing Safety certification (On the job and formal training will be available, however a background in this area will be helpful)
The client requests no contact from agencies or media sales.
HEAD OF COMMUNITY PROJECTS
Base - Coleshill, Warwickshire
37 hours per week
Salary, SCP 49 - 51 £53,032 -£56,430
Father Hudson’s Care (FHC) is the social care agency of the Catholic Archdiocese of Birmingham. We require an experienced senior manager to lead our Community Projects Department. This is an exciting opportunity to join our Senior Management Team and be part of a regional charity with a very diverse range of services.
Suitable candidates will have extensive experience in developing and managing services/projects in a community setting and in management of senior staff. With a proven track record in securing funding, you will have a good understanding of a wide range of income streams and be able to manage complex budgets. This is essential with a department of over 77 staff / 200 volunteers and an overall budget of over £2 million with multiple funding streams.
Our community projects reach out to individuals who are marginalised and in need, including asylum seekers, refugees and migrants, older people and individuals experiencing homelessness. FHC Community Projects are delivered as local partnerships and we provide support to independent charities. The projects are diverse in provision and size, are delivered by staff and volunteer teams and provide a breadth of services in community settings including social support, advice, practical help, emergency and longer-term accommodation. FHC projects include Brushstrokes Community Project in Smethwick, Tabor Living in Birmingham, Young at Heart in North Staffordshire, Fatima House and Sophia House in Birmingham, Nicolas Barre House in Willenhall and Refugee Community Sponsorship schemes across the Diocese. Charities we provide support to include St Chad’s Sanctuary, Hope Community and Maryvale Community Project.
With experience of networking and partnership working, the successful candidate will have excellent negotiation and communication skills. As a team player, you will also be able to work on your own initiative and be responsive and flexible to the constantly changing environment of delivering charitable services in the community. You will have excellent IT skills, be able to multi-task to a high level and work to deadlines. With an understanding of the issues our diverse client groups face including policy and legislation.
Following the values and Catholic ethos of FHC, at the service of the whole community, the successful candidate will be committed to working with the disadvantaged across the Archdiocese of Birmingham and have an understanding of working with parishes and in a faith-based setting.
No agencies please,
Closing Date 9th April 2024 at 12pm noon - Interviews 24th April 2024
Registered Charity No 512992
CAFOD is the official aid agency of the Catholic Church in England and Wales, working with people of all faiths and none around the world. We work in more than 40 countries, with more than 500 local partners, standing side by side with them to end poverty and injustice through practical support, emergency relief and advocacy.
Our strategy enables us to take a proactive and energetic response to many of the challenges facing the development sector. Whether it be supporting local leadership or addressing the increasing number and complexity of crises around the world that require a humanitarian response, CAFOD supports hundreds of local partners making a difference in the lives of hundreds of thousands of people around the world.
Last year this meant 594 grants and programme payments worth £41.8 million across 42 countries. These funds reached 1 million people directly who are vulnerable and excluded, helping them to survive and thrive now and into the future.
Would you like to join a team of people who are dedicated and passionate about tackling poverty around the world and helping to stand alongside people working for justice?
CAFOD is seeking a Director of Finance, IT and Infrastructure to join a strong and collaborative leadership team in bringing inspirational leadership, strategic guidance and skilled service in navigating the opportunities and challenges of the season ahead. You will lead a diverse and committed team who want to ensure our money continues to be used well and makes a real difference.
This role calls for a leader with a strategic mindset and relational approach, who will relish joining our team in a shared endeavour to tackle poverty and build a fairer world. If you are a senior financial leader with qualified accountant credentials, an interest in and aptitude for systems and process improvements, a strong passion and commitment to tackling global poverty issues, are a great team player and an inspiring leader we want to hear from you!
This is a UK-based, hybrid role with a minimum of 40% of your time in the London office.
CAFOD is working with Macaulay Search to make this appointment. Applications should be sent via email following the instructions in the job pack and must be received by 5 pm on 5th April 2024. Your application should be submitted in English and should comprise:
- A cover letter of not more than two pages outlining your relevant experience for the role and including your motivation, mentioning why the work of CAFOD excites you;
- CV, including educational and professional qualifications and a full employment history;
- Daytime, evening and/or mobile telephone numbers (to be used with discretion).
For further details about the role and the application process please follow the application link below.
The client requests no contact from agencies or media sales.
Department - Finance
Reports to - Head of Finance
Reports to you - None, but matrix management relationship with 2/3 Finance colleagues
Hours of work - 37.5 hours a week over five days
Base -Hybrid working for the foreseeable future with regular attendance to the office at least 2 -3 days a week at our office in Hampstead North London
Our vision
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 10,000 staff of the RFL and their 1.6 million patients across Barnet, Chase Farm and Royal Free hospitals and more than 30 NHS services.
What we do
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care. Our volunteering, support hub, and complementary therapy teams enhance the hospital journey for all patients – whether they live locally, or come from further away to access the trust’s specialist services. Our support of the RFL workforce enables staff to perform at their very best. Spanning individual professional development and training through to organisation-wide interventions, our initiatives bolster employee resilience and mental health so staff can achieve the best outcomes for patients. We fund ground-breaking research with the potential to change people’s lives, whether it’s through our grant programmes, commissioned research or delivering major capital funding appeals.
Our approach
We are a solution-focused strategic partner to the RFL, helping our hospitals to go further and faster than the NHS could do alone. We believe funding decisions should be made based on strategic priority and impact, with a strong focus on co-production.
The Royal Free Charity (the Charity) invests in:
- Enhanced support for patients
- Vital support for our staff
- Ground-breaking research and innovation
- Cutting-edge medical equipment
The generosity of our donors, fundraisers and volunteers enables us to do this.
The charity, which employs about over 80 FTEs, is working towards becoming an employer of choice.
Finance Business Partner (Corporate Services)
Job Purpose
- To be the lead accountant within the finance function supporting our corporate activities, including HR, Comms, Finance and Property & Operations
- To lead our annual budget setting process and annual refresh of our Five Year Plan
Remit
Finance Business Partnering support for HR, Comms & Finance
- Be the primary point of contact between finance and heads of department
- Support budget holders in managing their budgets, advising and upskilling them where necessary
- Challenge budget holders in the event of variances to budget
- Respond to queries from the business, acting as the ‘face of finance’, and escalating where necessary
- Working with budget holders and finance staff to ensure that management accounts are accurate and accompanied by a strategically useful narrative
- Support continuous improvement of productivity and efficiency
Finance Business Partnering support for Property & Operations
- Lead finance relationship with outsourced service providers (utilities, facilities management, service charge management)
- Lead finance relationship with tenants
- Manage all BAU estates related budgets
- Manage VAT treatment of estates costs
- Advise on strategic estates options to maximise the financial and social returns on our investments
Cash and investments
- Monitor and report on the performance of our investment portfolio
- Working with colleagues to maximise returns on our cash balances while ensuring that we have sufficient liquidity to meet our expenditure needs
Annual and five-year budget setting process
- Own the annual charity budget setting process in collaboration with the FD/Head of Finance
- In parallel, refresh the charity’s five year financial plan
Management
- Matrix management relationship with accounts payable officer and assistant financial accountant
- Approval of journals and invoices for posting
- Work as team member of the Finance department
- Take part in cross-directorate corporate projects and working groups
- Deputise for the Head of Finance and FD for own areas of responsibility
Key Relationships
- CEO
- Director of Finance
- Budget Holders
- Trustees
- Tenants (UCL, NHS Trust)
- Suppliers
- Investment managers
Person Specification
Qualifications, Experience, Skills & Knowledge:
- Experience as a Finance Business Partner or similar role (essential)
- CCAB qualified (desirable)
- Excellent IT skills, including a thorough knowledge of MS Office (Word, Excel and PowerPoint) and databases (essential)
- The ability to manage and juggle a large workload whilst maintaining an excellent service level to internal & external stakeholders (essential)
Communication:
- To have excellent communication skills both verbally and written
Managing Own Performance & Development:
- Strong commitment to growing own knowledge and skills
- Can-do attitude to problem solving and unfamiliar challenges
- Strong drive to take responsibility for own work
Other requirements - we expect you to:-
- To have a good understanding of Equality, Diversity and Inclusion.
- Take time for personal development, contributing learning and ideas to the wider team.
- Able to deal with sensitive information in a confidential and professional manner
- To work unsupervised
- To work to tight deadlines and deliver results
- To have a positive professional work attitude
- Be highly motivated and able to take the initiative
- Be enthusiastic and passionate for the Charity / Hospital environment
- To have a strong affinity with the NHS and philanthropic values
- To have attention to detail
- To support your team and your other colleagues
- Attend meetings and training as required
- Be flexible and respond to the needs of services
- Attend supervision on a regular basis with the line manager
- To treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic
- Read and adhere to the Charity policies, including the dress code, and all relevant legislation and ensure that any team members who report to you do the same
- Be aware of and have a good understanding of Health and Safety at Work and the Fire Procedure and understand the correct action to be taken in the event of a fire
- Work toward the charity’s vision and mission, and act in line with its values of dedication, innovation, partnership, energy and respect.
- To undertake any additional relevant duties as required
This job description is not exhaustive, and the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.
The recruitment process
To apply for this post, please send the following:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note, that applications submitted without a cover letter will not be considered for this role.
Closing date for application: Monday 15 April 2024, 12 noon.
Interview date: w/c Monday 22 April 2024
Applications will be assessed in order of receipt and interviews may occur at any stage after applications are received.
You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. If you require any reasonable adjustments at any stage during this process, please contact us as soon as possible.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join in the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
Benefits:
Core benefits
- 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
- A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
- A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
- Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
- A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
- Expert financial advice from our financial partner, the London Credit Union
- Savings on purchases with the Blue Light Card
- Our Death in Service benefit
Support for your health and wellbeing
- Gym, pool and classes at our Rec Club in Hampstead
- Secure bicycle parking and shower facilities at our Hampstead site
- Running club
- Monthly guided meditation
- Free massage therapy from our complementary therapy team
- Menopause peer support group
- Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
Should you require more information regarding this post, please contact our office.
The client requests no contact from agencies or media sales.
Home Based: With travel around Cambridgeshire
Job reference: 184
Contract type: Permanent
Full time: 37 hours, 5 days per week, between the hours of 9am - 5pm Monday to Friday
Salary: £21,255.00 - £22,614.00 per annum (dependent on experience) + Benefits!
Benefits:
- 25 days annual leave
- Cash Wellbeing Healthcare Plan Cover
- Death in service benefit
- Option to buy up to 5 additional days annual leave
- Discretionary shut down days at Christmas
- 1 Community Leave Day per annum
- Bike to work scheme
An exciting opportunity has arisen for a Community Development Worker to join our Cambridgeshire team on a Full time basis. The post will be home based with work across Cambridgeshire including advocacy drop ins, advocacy groups and providing training to support people to learn to advocate for themselves. You will begin to develop a team of volunteers that can support some of this work.
You will be promoting POhWER who support a wide range of vulnerable adults often with profound and multiple needs, so experience of networking will be valuable, along with a good working knowledge of public and voluntary organisations.
The successful applicant will be a self-starter with a proven track record in relationship establishment and development and also have experience in community engagement. You will receive a full personalised induction programme and role specific training. Your line manager and supervisor will support you as you develop into your role. A full induction and training schedule will be provided as well as ongoing peer mentoring and support.
Our ideal candidate will have experience in, or a good understanding of, advocacy, information and advice or similar role - ideally in a health, social care or voluntary setting and will have experience of promoting the support of vulnerable adults. More importantly to us, you will need to share our values and passion about advocacy. This is an opportunity to add real value to the lives of vulnerable people.
Because of the nature and location of the role, applicants must live within the advertised area; have a full driver’s licence and access to their own transport. Travel expenses will only be paid within the Cambridgeshire border.
How to apply
We’re keen to get someone started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.
Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria, if you hold a current driving licence and have access to your own vehicle and your notice period.
Please apply by submitting your CV and cover letter addressing the person specification criteria.
Closing date: 09:00am, Monday 8th April 2024
Interviews: Wednesday 10th & Thursday 11th April 2024
Location of Interviews: Remote (via Microsoft Teams)
We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.
We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.
A DBS check will be required for this post.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.
The client requests no contact from agencies or media sales.
Finance and Operations Administrator | £30,000 - £35,000 + benefits
London (Full Time: 3 - 4 days office-based + remote working) | Permanent
The Human Dignity Trust (HDT) is a London-based legal charity that provides technical legal assistance to defend the human rights of LGBT people globally. HDT are embarking on an exciting growth phase, thanks to significant successes in the organisation's work in strategic human rights litigation and legislative reform in countries that criminalise LGBT people.
The steady growth in the organisation has driven organisational change and the opportunity to hire a newly created Operations Team, of which the Finance and Operations Administrator will be key.
The Finance and Operations Administrator will provide finance and administrative support on a range of business activities, reporting to the newly appointed Head of Finance and Operations and working alongside the new HR and Facilities Manager. The role will support a range of finance and office management functions and support the streamlining of work to drive efficiencies across HDT.
Key Responsibilities:
- Finance Administration: Process all AP/AR transactions, expenses, payment runs, journals, and reconcile balance sheets; support Head of Finance and Operations with finance committee presentations, spreadsheets, and financial reports; identify ways to streamline finance processes and finance systems.
- Corporate Support: Coordinate and provide secretarial functions for Board and Sub-Committee meetings including taking and distributing minutes; register/de-register trustees (Companies House / Charity Commission); provide CEO support including diary management, meeting schedules and correspondence.
- Office Support: Support for all office facilities, equipment, and supplies; manage day-to-day IT systems, liaising with external IT supplier; first point of contact for enquires; maintain all office procedures including data entry, document, travel booking and file management; support HR and Facilities manager with HR database matters and HR reporting.
What you'll offer us:
- Significant experience of providing finance and office administration support to a busy team, and ideally working towards a finance qualification (AAT / ACCA / CIMA)
- Working knowledge of finance systems and processes in a small organisation
- Proven experience of using office IT systems, CRM, and troubleshooting basic problems
- Knowledge of data protection legislation and its application in practice
- Excellent written and spoken English and effective all-round communication skills
- Ability to communicate pro-actively with staff at all levels including the Board and Trustees
- Initiative, adaptability, and ability to work independently, with minimum supervision.
- Alignment with HDT's core purpose and the global LGBT human rights movement
What we'll offer you:
- 25 days annual leave + bank holidays, closure days over Christmas and a PRIDE day
- Hybrid and flexible working plus option for nomadic working
- Enhanced parental leave and pay, and sickness absence
- Discretionary top up to 7% employer pension contribution
- Cycle to work scheme
- Desirable Central London office
Application Process:
- We are working at pace, and CVs will be reviewed on an ongoing basis.
- Early applications are highly encouraged as HDT interviews will commence ASAP.
- HDT are working exclusively with Pro-Finance and any 3rd party CVs will be forwarded accordingly.
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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
We are advertising this role as a 'Centre Support Coordinator', however, in the Trust, you will be known as a 'Delivery Support Coordinator'
The Prince's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.
We are looking for a Centre Support Coordinator to join our team in our Cardiff Centre. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.
You will indirectly support young people by ensuring that our Cardiff Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.
To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Cardiff Centre, this is why planning and organisation skills are a must.
If you are up for a challenge and enjoy working in a team, we would love to hear from you!
The client requests no contact from agencies or media sales.
Starting Salary: £32,829- £35,856 (FTE including London weighting)
Contract: Permanent Part-time (17.5 hours per week) Job Share
Location: London – Hybrid working with a minimum of 40% of your time in the London Office (home-based contract may be considered)
Job Profile
The post is a pivotal role in CAFOD’s Asia & Middle East (AME) team supporting the Head of Region in the management and co-ordination of regional programming and organisational processes ensuring smooth administration, programme cycle management and communications. The post holder will be responsible for building effective working relationships with peers in the International Programme Group, as well as with colleagues across CAFOD such as funding, finance, and communications. They will act as the AME focal point for communications, supporting programme teams to develop materials for internal and external audiences.
CAFOD’s Asia & Middle East region currently has core programmes in Afghanistan, Bangladesh, Cambodia, Lebanon, Myanmar, occupied Palestinian territory and Israel, Sri Lanka and Syria.
Key Responsibilities
The scope of the post falls into the following broad functions:
- Support and co-ordination: supporting the Head of Region in the management and coordination of cross-regional work and relevant organisational processes.
- Communications: supporting the effective communication and flow of information across the regional team and with the rest of the organisation, including supporting programme teams to prepare communications materials.
- Programme & financial support: supporting the Head of Region in the management of cross-regional partnership projects/programmes, providing similar support to Programme Officers in the region when their workload requires.
- Administration: providing administrative support to the Head of Region and the regional team,
- Representation: of the region across CAFOD (and occasionally externally), as requested by the Head of Region.
Support and coordination:
- Support and coordinate the region’s responsibilities towards relevant organisational and departmental processes and initiatives, including planning and reporting;
- Maintain and monitor cross-regional budgets and financial statements, working with the Head of Region on quarterly and annual financial reviews;
- Co-ordinate relevant regional/management team meetings, and ad-hoc meetings between members of the regional team and colleagues across CAFOD;
- Work with AME staff to ensure that there is a good level of understanding of CAFOD’s operating systems, policies and procedures, and where necessary provide training and induction.
Programme & financial support:
- Assist the Head of Region in the management of any cross-regional partnership projects/programmes, including correspondence with partners, approval and payment of grants, monitoring and reviewing reports, and maintaining paper and electronic project files.
- Support Programme Officers across the region in their work with partners, managing grants to partners and other aspects of programme support when programme workloads require.
Communications:
- Support the effective flow of information and communication within the regional team and across CAFOD.
- Act as a key point of contact for information on the region’s work and work collaboratively with programme staff and other teams to ensure that CAFOD’s work in the region is fully reflected in the organisational agenda (e.g. in campaigning, fundraising, communications or media work).
- Be an active source of internal communication, providing easy access to information by developing and maintaining a regional team SharePoint site, as well as other specific sites on the intranet, and engaging with the media team as appropriate.
Administration:
- Provide administrative support to the Head of Region, including correspondence, information systems, management of the team diary, preparation and follow-up of monthly team meetings, design and monitoring of filing systems, and maintenance of database and other systems to provide effective planning, communication and information flow,
- Accompany staff to ensure efficient and effective use of the Programme Cycle Management system, working in conjunction with other teams in CAFOD, to provide support when necessary (e.g. when access is disrupted),
- Be the first point of contact and/or provide essential administrative support to the regional teams.
- Organise and co-ordinate induction for new staff directly managed by the Head of Region
- Provide administrative support to other members of the team where required, including helping to organise programmes for overseas staff/partner visits, travel and accommodation needs, routine correspondence, and occasional cover for colleagues when absent,
- Coordinate the work of the region’s London-based volunteers and liaise with relevant staff on all volunteer-based issues.
Representation:
- Attend and represent the region in CAFOD networks, working groups and similar fora on behalf of the Head of Region, or other members of the team as required,
- In agreement with the Head of Region attend external meetings or events occasionally and identify and follow up on actions from these.
Focal Point Responsibilities
The Regional Support Officer is the AME regional focal point on Safe, Accountable, Dignified and Inclusive programming (SADI). This role is currently held by the other job-share, but this post-holder will deputise from time to time.
Your role is responsible for ensuring that the programming work you are accountable for is safe, accessible, dignified and inclusive, providing ongoing support and follow-up to our partners in this area.
Safeguarding
All CAFOD staff share the responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Essential Criteria
- An understanding of CAFODs faith-based partnership approach to development reflected in the Our Common Home strategic framework.
- Knowledge and some experience in budget planning and monitoring
- Knowledge and experience of Programme Management Cycle and PDMEAL
- Proficient in data management and usage, including the use of complex databases and programme cycle management systems and tools.
- Experience in managing robust systems and processes for information sharing, communication, and coordination.
- Excellent organisational skills and an ability to manage international conference calls/meetings & minute-taking.
- Understanding of effective and values-based partnership work between northern and southern organisations and communities
Job specific Criteria
- As part of CAFOD’s commitment to combating the climate crisis, CAFOD aims to minimise travel. There may be a requirement to travel up to 4 to 6 weeks per year.
Desirable
- Understanding and experience of programme management and quality standards in an international development context.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post may involve contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
The client requests no contact from agencies or media sales.