Head of it jobs in Westminster, greater london
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We are looking for a Head of IT to lead all aspects of IT and Data Services across Battersea’s three sites ensuring our services meet the needs of the charity and enable us to deliver our charitable objectives. They will be responsible for the design, development and implementation of a high quality, timely and appropriate IT and Data Services offer to key stakeholders across the charity.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable forall.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 15th March 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): w/c 23rd March 2026 (to be confirmed)
For more information about the role, please download our Recruitment pack from our Careers website.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
Head of IT and Operations (cyber security, GDPR, legal) - NGO
Newly created role
Are you a strategic and people-centred IT and Operations leader looking for a role with real organisational impact?
Charity People are seeking a Head of IT and Operations to join a leading NGO to oversee the global IT infrastructure, operational systems, and organisational compliance.
You will guide a high-performing team, drive service excellence, and ensure robust, secure, and efficient processes across all departments.
This is an exciting opportunity for a collaborative leader who thrives in a hybrid, multi-office environment and enjoys balancing hands-on problem solving with strategic planning.
There will be overseas travel involved.
Salary: £65,598 - £67,000 per annum
Hybrid: You will be office based twice a week.
Key Duties & Responsibilities
- Lead the overall IT and operational strategy, ensuring robust, efficient systems and seamless user support across all locations.
- Oversee IT service delivery, including KPIs/SLAs, digital security, service desk management, and hardware/software deployment.
- Ensure reliable cloud infrastructure management, business continuity, and disaster recovery planning.
- Develop and implement organisation-wide operational policies, compliance processes, and health & safety procedures.
- Act as a focal point for data protection, security management, and global legal compliance activities.
- Manage budgets, suppliers, contracts, and third-party service providers for both IT and operational functions.
- Provide inclusive, people-focused leadership to the IT and operations teams, championing culture, collaboration, and continuous improvement.
Person Specification
- Extensive experience in IT and operational leadership, including managing remote and in-person teams.
- Strong technical background (infrastructure, cloud, networks, SaaS/IaaS) with proficiency in Microsoft 365 environments.
- Exceptional organisational, planning, and prioritisation skills, with the ability to manage change in a dynamic environment.
- Skilled communicator with strong stakeholder-management experience and a collaborative mindset.
- Experience managing budgets, suppliers, and business-critical systems such as CRM, HR, website, and finance platforms.
- Strong analytical, problem-solving, and decision-making abilities, with a customer-focused approach.
Timelines for the role:
Role will be closing on 3rd March, 2026
First stage interview w/c 9th March, 2026
Second stage in person w/c 16th March, 2026
Candidates shortlisted for this role will be required to answer three questions which will be submitted along with the CV.
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background-e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.