Head of it jobs

Fixed Term Contract - 12 months

Join us to support people-led change across the UK.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

We support outstanding individuals pursuing their own vision for change in an issue where they have first-hand experience. They are driven by a personal commitment to tackle today’s key issues, to develop new solutions for their communities and sectors, and to exchange ideas throughout the UK and beyond. They work across all of today’s most pressing challenges, from protecting the environment to preventing domestic abuse, from increasing youth employment to enriching urban spaces and much more.

Collectively, they create change that reaches across the country. Every year we select over 100 new Fellows and fund them to spend up to two months discovering new approaches around the world for practical issues they care passionately about. Fellowships cover every aspect of UK life because our approach is universal, responsive and inclusive. We respond to emerging trends and challenges and our Fellowships are open to all UK adults regardless of qualifications, background or age. Fellows propose their own programmes of research and action and bring their lived or learned experience of their chosen subject.

We believe in the power and potential of individuals and prioritise people and topics that would not be funded elsewhere.

This inclusive approach gives the Fellowship a unique range and authority and has created a powerful model for change, based on real needs, frontline insight and personal dedication. It offers dynamic individuals the recognition, funding and support to pursue what is often their mission of a lifetime.

The Fellowship was created by public subscription in 1965 as the living legacy of Sir Winston Churchill. Since then we have made almost 6000 grants to inspiring individuals who possess the passion and commitment to make a real difference. Many Fellows become knowledge leaders and influencers for the long term and continue to feel the beneficial effects of the Fellowship decades after being awarded.

The Churchill Fellowship is a community of changemakers whose mission is to learn from the world and transform lives across the UK.

Purpose of the role:

The purpose of this role is to build on our programme of strategic engagement with our key audiences, in order to build our presence, influence and networks in a wide range of UK sectors and topical issues. This includes leading the design and delivery of some of our focused programmes in which we award Fellowships and supporting the Fellows awarded into these programmes to help them increase their UK impact once they’ve done their overseas learning. This role is responsible for delivering all engagement activity across our Arts and culture, Community and citizenship, Environment and resources and Governance and public provision universal themes.  

Key responsibilities:

Programme Development and Delivery

• With oversight from the Engagement Director, and working with members of the Advisory Council to develop the focus and goals of a three-year Fellowship programme within our Governance and Public Provision universal theme through a process of desk-based research and consultation workshops
• Working with the Head of Comms to design and plan the launch of the new programme to applicants
• Working with the Head of Fellowship to design a support package for applicants into the programme
• With oversight from the Engagement Director, creating and facilitating a Working Group of Fellows, partners and Council members to support the cohort of Fellows awarded within this programme. And working with the other Research and Engagement Manager to develop and enhance our approach to stewarding these Working Groups including ones already in place for our other programmes.

• Supporting the Engagement Director in the recruitment and stewardship of Knowledge Partners for this programme and other programmes under your four thematic sectors

• Working with members of our Advisory Council to review our two environment related programmes with a view to revising them or developing them further.
• Reviewing the progress of each programme under your remit with the relevant Advisory Council members and the Working Group at the end of the applications cycle and before the programme reopens for applications

 Sector Relations & Networking

• Researching target audiences, stakeholders, partners and allies, in the four thematic sectors you oversee. Building relationships and maintaining our database of these.
• Developing and managing a systematic programme of engagement with these audiences, through communications and activities including talks, briefings, events, newsletters, publications and other opportunities.
• Systematic promotion of Fellows into these sectors.

Creation of Engagement Content

• Designing and delivering a programme of engagement events for Fellows including webinars and convenings to provide support, knowledge sharing and networking opportunities for the community of Fellows
• Leading on the design and delivery of a programme of wrap-up engagement activity for Fellows in our Rural communities programme
• Leading on the discovery and development phase of a programme of wrap-up engagement activity for Fellows in our Arts and Communities and Children and Young People with experience of care programmes.
• Assisting with the creation of sector content to support the dissemination of Fellows’ learning into their sectors
• Writing engagement materials such as case studies for a wide range of sectors and issues.

• Filtering Fellows’ surveys for case studies and other material.

Post-learning support for the community of Fellows

• Working with partners to deliver training and upskilling support to Fellows to help them increase their UK impact
• Supporting Fellows to distil their learning into ‘reports’ which can be used to disseminate their learning and recommendations
• Ad hoc support to individual Fellows to help them connect with their sectors and each other, and promote their learning and recommendations
• Working with the Engagement team to rethink and pilot new approaches to post overseas learning support for Fellows including grants, events, training, community platforms and more
• Supporting the Engagement Director with the biennial Awards Ceremony for Fellows

And to undertake any additional appropriate duties as may reasonably be required on either a short or long term basis.

Person Specification 

Qualifications

Degree level or equivalent transferable skills

Skills and Experience

• Experience in developing, delivering and reviewing complex programmes involving multiple stakeholders
• Experience working in or with the voluntary, community, or social impact sectors
• Strong track record of stakeholder engagement across sectors (e.g. government, arts, civil society, environment)
• Experience of designing and facilitating events, workshops or convenings
• Proven experience of relationship management, including with partners and advisory groups
• Demonstrated ability to conduct desk-based research, synthesis and programme scoping
• Experience in producing high-quality written content (e.g. case studies, briefings, reports) for diverse audiences
• Understanding of knowledge exchange, learning dissemination and post-programme support
• Experience of supporting communities or individuals to maximise their impact
• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels
• Strong IT skills, including proficiency in all aspects of Microsoft Office and comfort with facilitating meetings via video conferencing platforms
• Excellent organisational and prioritisation skills
• Comfortable working independently and collaboratively across functions
• Commitment to equity, diversity and inclusion in programme design and delivery

TCF Competency Framework for Personal Development 
 

Role Specific Responsibility

• Innovative in approach.
• Trains and supports others to develop their skills.
• Aligns best practice on process.
• Delivers change and operational strategy through collaboration and using coaching where appropriate.
• Strategic focus on all team outcomes.

Quality & Efficiency

• Drives results-oriented work.
• Holds a realistic view of results, while nurturing team potential.
• Provides clear accountability to team members, and leads by example in performance management.
• Uses forward planning to meet appropriate deadlines.
• Solves complex problems with a strategic approach.

Communication

• Influences and persuades stakeholders at all levels.
• Resolves misunderstandings and conflicts through thoughtful communication.
• Delivers complex information in an easily understandable way.
• Adopts a coaching approach to leadership and line management through encouraging open questions, active listening and providing constructive feedback.

Problem Solving

• Thinks creatively to solve complex problems.
• Balances multiple factors, such as costs, time, and resources, when solving problems.
• Anticipates potential issues and proactively addresses them.

Teamwork

• Resolves team conflicts and keeps the team focused on common goals.
• Takes on a leadership role within a team when needed.
• Builds strong relationships across teams and departments.
• Demonstrates leadership in driving team performance.

Leadership

• Leads larger teams or complex projects, ensuring alignment with organisational goals.
• Develops and implements strategies to improve team performance.
• Provides mentorship and coaching to others within the organisation.

Decision-Making

• Makes decisions in complex or high-pressure situations with limited information.
• Demonstrates sound judgement and considers the long-term impact of decisions.

Stakeholder Management

• Develops and maintains strategic relationships that contribute to the success of the organisation.

Change Management

• Leads the delivery and manages significant change initiatives, ensuring smooth transitions.

Strategic Thinking

• Develops and implements strategies that align with long-term goals and objectives.
• Analyses trends and data to make informed strategic decisions.

Interpersonal Skills

Handles difficult conversations with empathy, showing respect for diverse perspectives

Working for The Churchill Fellowship 

• Salary c. £43,000-46,000 per annum (5 days per week / 36.5 hours)
• Hybrid working policy (minimum of 1-2 days per week in the office) 
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 week paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution 
• Enhanced maternity, paternity and adoption leave and pay. 
• Employee Assistance Programme
• Life Assurance 
• Bike purchase salary sacrifice scheme (Cycle2Work) 

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role.

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview, with the view to appointing the Research & Engagement Manager as soon as possible.  The successful candidate will ideally start in August 2025.

Equity, diversity, and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences.  Our office accommodation is accessible throughout.  

3 days a week (plus occasional Saturdays in the year)

Hybrid role (working from home and at the office in Morden)

The purpose of the role is to work with AT Legal & Policy Officer in providing administrative and human resources support to the organisation. Attention to detail, possessing a strong work ethic, discretion, and having the ability to work as part of a team are important elements of this role.

To be successful, you will need at least a year's experience as an HR Assistant, staffing officer or in a related position, along with working knowledge of HR functions.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

Team Administrator (Philanthropy, Partnerships & Commercial)

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our Income Generation team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. In addition, we are embarking on a transformative journey with our Launchpad Programme – a major cross-organisational initiative to consolidate all customer and animal data into one integrated system. As part of this ambitious project, we are creating new roles to ensure that our Income Generation operations are fully represented and embedded in the design of the future system.

This is a new role working across Battersea’s Income Generation department, in particular, Philanthropy, Partnerships and Commercial (PP&C). This new role will provide effective EA support to the Head of PP&C, and to the Senior Corporate & Commercial Manager and the Senior Philanthropy & Trusts Manager). This role will manage external and internal communication to and from the Head of PP&C and the senior managers. You will also provide a range of administrative and co-ordination support to the wider PP&C team.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 17th June 2025
Interview date(s): TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Finance Business Partner x 2
Location: One post based in Harrow, one post based in Richmond (with occasional travel between campus's)
Full-time, Permanent
Salary: £43,000 - £45,500

Are you an experienced finance professional looking to make a meaningful impact in the education sector? Two skilled Finance Business Partners required to join a dynamic Finance team within a large, multi-campus further education institution.

In this pivotal role, you'll work closely with senior leaders, department heads, and budget holders to provide robust financial insight, enabling data-driven decisions that support the organisation's long-term success. This is an exciting opportunity to be part of a performance-focused environment where collaboration, accountability, and innovation are at the heart of the organisation's mission.

Key Responsibilities:

• Lead the preparation and monitoring of annual budgets, forecasts, and financial outturns.
• Maintain accurate staffing data in collaboration with HR and departmental managers.
• Deliver monthly financial performance reports, providing clear analysis and commentary on income, expenditure, and capital investments.
• Support and influence budget holders to enhance financial awareness and accountability.
• Identify trends, assess variances, and recommend actions to improve efficiency and outcomes.
• Contribute to the enhancement of financial systems and reporting processes.
• Represent finance at internal meetings, occasionally deputising for senior finance leaders.

About You:

You are a proactive finance professional with excellent analytical skills and a customer-focused mindset. You understand the importance of combining accuracy with strategic insight, and you thrive on building strong working relationships across departments.

Essential Criteria:

• Relevant finance experience including input to budgeting, forecasting, and management accounting.
• Working towards a recognised accountancy qualification (e.g., ACCA, CIMA).
• Strong communication skills and the ability to present financial data clearly to non-finance audiences.
• Excellent IT skills, particularly in spreadsheets and financial systems.
• A team player with a high level of integrity, organisational skills, and the ability to meet tight deadlines.

Benefits:

• Opportunities for professional development and training.
• A supportive, inclusive working culture.
• Flexible and hybrid working arrangements (where applicable).
• Generous holiday allowance and pension scheme.

Position Title:

Events & Volunteer Coordinator

Terms of Employment:

12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up-to-date CV and supporting Covering Letter by Email by no later than 28th June 2025

Other Information:

Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.

Role Overview:

The post-holder will be working closely with other members of the Fundraising Department to gain exposure for the charity and the fundraising campaigns run throughout the year.

The Events and Volunteer team is essential to the growth of Muslim Hands both in raising awareness via our events which host thousands of people throughout the year, increasing awareness of our work and generating donations. The post-holder’s role will be central in expanding this and helping further the reach of Muslim Hands.

Essential:

· Right to work in the UK

· DBS Certificate at suitable level / undertaking to cooperate to obtain a DBS Certificate at suitable level

· Declaration of any actual, potential, or perceived conflicts of interest (ie any relationship or affiliation with individuals currently employed by or associated with the organisation)

· Self-motivated

· Approachable with great leadership skills and initiative

· Excellent communication skills with passion for public speaking when needed to rally volunteers

· Engage with communities from different background and age ranges

· Knowledge of database management

· Be honest and accountable

· Willing to travel to meet with volunteers and work flexible hours

· Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.

· Be adequately experienced in supporting advertising and executing successful events.

· Possess suitable record keeping and administrative skills

· Possess a flexible approach to tasks and responsibilities.

· Possess a high level of self-motivation and professionalism

· Holds a valid UK driver’s license

Desirable:

· Access to a car with business insurance

· Direct role experience

· Familiarity of UK Events and Volunteers department’s activities

· An awareness of Health and Safety values.

· Multilingual Skills

· Degree level educated

Deadline for applications is 28th June 2025 however we reserve the right to end the application procedure early should the right candidate be found.

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Hub Manager, Devon & Cornwall

Reporting to: Head of Operations

Salary: £28,500 - £30,000, depending on experience

Hours: 37.5 hours per week (Monday to Friday, rota’d evening shifts and occasional weekends)

Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution

Location: Based at our Sisna Park Hub, Plymouth PL6, + ad hoc support to our Bristol Hubs (Little Ann Street BS2/Vale Lane Hub, BS3)

Manage: Directly: Lead Supervisor, Supervisors, Community Food Produce Coordinator, (fixed term role), Volunteer Team (incl. Corporate Volunteers, Drivers, Drivers Mate), agency staff

About FareShare South West

FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.

FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others.

Purpose of the Role

The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.

Key Responsibilities

1. Operational Management

• Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard.
• Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations.
• Use FareShare UK (FSUK)’s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams.
• Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly.
• Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication.
• Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams.
• Coordinate and manage external contractors for maintenance and repairs.
• Provide procurement support to secure value for money on consumables and equipment.
• With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs.
• Ensure adequate stock of operational supplies and equipment to support daily operations.
• Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls.
• Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency.
• Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant.
• Contribute to delivery of the Operations Strategy, including key developments for FSSW.
• Carry out other duties as required to support the successful running of the hub.

2. Team Management

• Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment.
• Manage, supervise, and develop Line Reports, including performance management, appraisals, and training.
• Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner.
• Work with temporary staffing agencies to arrange short term hire drivers, when necessary.
• Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days.
• Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
• Foster a positive and productive team culture in line with FareShare South West values.

3. FareChance Employability Programme

• Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team.
• Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams.
• Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
• Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
• Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
• Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress.

4. Health & Safety (H&S) and Compliance

• Take lead responsibility for the health, safety and security of the hub, and the safety and wellbeing of all staff, volunteer and visitors
• Champion a culture of safety and compliance, setting a strong example and ensuring robust H&S protocols are always followed.
• Effectively manage and resolve incidents in line with emergency procedures, including product recalls and escalation protocols.
• Keep accurate, up-to-date records of all H&S activity, including staff and volunteer training, audits, corrective actions and incident reports.
• Support the development, communication and enforcement of H&S and compliance-related policies, procedures, and risk assessments.
• Ensure that all legal and FareShare South West requirements related to food safety and H&S are understood and adhered to on site.
• Operate in accordance with the FareShare HACCP Food Safety Manual and local environmental health regulations.
• Ensure the site is always audit-ready and support internal and external audits as required.
• Ensure facilities and equipment are used safely, regularly maintained, and reported if defective.

5. Quality Assurance and Continuous Improvement

• Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice.
• Manage and enhance compliance of the hub premises in line with FareShare’s minimum operating standards and expectations for operational efficiency.
• Work with others to identify and implement improvements to systems, processes and workflows.
• Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered.
• Collaborate cross-functionally with other teams to support service development and innovation.

Person Specification

It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.

Essential

• Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs.
• Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity.
• Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes.
• Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management.
• Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure.
• Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar).
• Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication.
• Able to demonstrate good judgement and decision-making, including escalating issues appropriately.
• Physically able to carry out the role, including manual handling and operating in warehouse conditions.
• Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents).
• Full UK driving licence.
• Forklift truck operator’s qualification (or willing to train as an essential part of the role).

Desirable

• Formal training or certification in health & safety, manual handling, or food hygiene.
• Experience of working in a charitable, volunteer-led, or community-based organisation.
• Experience of route planning and/or vehicle logistics coordination.
• Experience of working within a regulated or audited environment
• Experience contributing to or delivering change initiatives.

Attributes & Values

• Committed to FareShare South West’s work to fight hunger and tackle food waste.
• Strong team player who supports collaboration and mutual accountability.
• Organised and methodical, with strong attention to detail.
• Reliable, consistent, and takes pride in maintaining high standards.
• Acts with integrity and openness; willing to learn from feedback and take responsibility.
• Enjoys being hands-on and actively involved in operational delivery.

Behaviours

• Leads by example and motivates others through positive, proactive behaviour.
• Calm and solutions-focused in challenging situations.
• Values and supports diversity and inclusion across the team.
• Communicates with respect and clarity, adapting style to suit audience.
• Champions a safety-first culture while enabling productivity.
• Embraces change and drives continuous improvement.
• Confident working within clear procedures and standards.

Additional Information

• Role may involve some manual handling; training will be provided.
• Enhanced DBS check required.

Purpose of the role:

The Junior Salesforce Administrator role supports the effective use and ongoing development of the Churchill Fellowship’s Salesforce CRM platform and related applications. Working closely with the Salesforce Team and other internal teams, you will ensure our data remains accurate and accessible, help to improve business processes, and provides user support and training across the organisation. You will play a key part in ensuring Salesforce functions as the single source of truth for organisational data. 

Key responsibilities:

Salesforce Administration and Support:

• Support day-to-day Salesforce user needs, including responding to support tickets and troubleshooting.
• Maintain data quality through duplicate management, validation rules, and standardised field formatting.
• Assist with regular data cleaning activities and updates to system records. 
• Help to prepare technical documentation and user guidance materials. 
• Contribute to routine platform maintenance, upgrades, and third-party app integrations (e.g., FormAssembly, Conga). 
• Support data reporting and dashboards to ensure teams can access reliable insights. 
• Collaborate on developing and refining automated processes using Flows and other Salesforce tools.

Grant & Event Technical Support:

• Assist with the technical setup of grant-related processes in Salesforce, including automations and applicant communications. 
• Support the Events and Development teams with Salesforce Campaign setup, RSVP forms, and invitation tracking. 
• Help ensure integrations and automations run smoothly before, during, and after events. 
• Monitor engagement and follow-up activities through reports and dashboards.

Systems Training & Team Support:

• Provide training and onboarding support to help new and existing staff understand and use Salesforce effectively.
• Contribute to the identification of system improvement opportunities to support organisational needs. 
• Work with internal teams to ensure data protocols are followed and support the development of efficient processes. 
• Contribute to a culture of collaboration and continuous learning by proactively offering ideas for improvements.

Other:

• To undertake any other reasonable duties as and when required. 

Person Specification

Qualification: 

• Degree level or equivalent transferable skills
• Salesforce Certified Administrator 

Skills and Experience 

• Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels 
• High standard of written English 
• Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel. 
• Excellent organisational, and time management skills with an ability to prioritise competing demands 
• Strong attention to detail and accuracy 
• Knowledge of standard Salesforce objects, creating custom fields, page layouts and record types  
• Experience of managing users, creating, freezing, and deactivating users, assigning user profiles and permission sets, and resetting passwords 
• Experience of using dataloader to bulk import, export and delete data 
• Experience of using data visualisation tools e.g. Power BI 
• Experience using and supporting Salesforce (Customer Relationship Management) Database 
• Experience with Salesforce automations and supporting data processes or reporting 
• Evidence of working in a team and contributing to a culture of a diverse and collaborative working environment 

Personality Characteristics 

• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working 
• The ability to work with good humour, tact, and diplomacy and to maintain confidentiality 
• Commitment to equity, diversity and inclusion
• To have a genuine commitment to the values and ethos of the Churchill Fellowship 
• Positive attitude 
• Ability to meet deadlines 
• Proactive and able to work well independently as well as part of a team 
• Passionate about achieving excellence through personal development and continual learning 

TCF Competency Framework 

Role Specific Responsibility 

• Demonstrates initiative and shares ideas to improve team processes. 
• Supports colleagues by sharing knowledge and informal coaching. 
• Applies best practice in daily work and encourages consistency across the team. 
• Contributes to the delivery of operational plans and change efforts. 
• Maintains a strong focus on individual and team objectives. 

Quality & Efficiency 

• Delivers accurate, high-quality work to agreed deadlines. 
• Balances efficiency with attention to detail. 
• Supports process improvements to enhance team performance. 
• Uses planning tools and methods to manage workloads. 
• Applies a methodical approach to complex or competing priorities. 

Communication 

• Communicates clearly and professionally in all formats. 
• Adapts communication style to suit different audiences. 
• Actively listens and offers clear, constructive feedback. 
• Supports resolution of miscommunications through open dialogue. 
• Begins to influence others through collaborative communication. 

Problem Solving 

• Identifies root causes of problems and proposes logical solutions. 
• Uses sound judgement in addressing issues. 
• Anticipates risks and flags challenges proactively. 
• Draws on past learning to inform current decision-making. 
• Seeks input when appropriate and contributes to team solutions. 

Teamwork 

• Collaborates effectively with others to meet team goals. 
• Encourages a supportive and inclusive team culture. 
• Takes responsibility for contributions to group tasks. 
• Builds relationships across departments to strengthen collaboration. 
• Helps maintain team focus during challenging situations. 

Leadership 

• Leads small projects or workstreams with minimal supervision. 
• Supports junior team members through guidance and example. 
• Demonstrates positive, professional behaviour at all times. 
• Motivates others and supports team engagement. 
• Shows growing confidence in influencing outcomes. 

Decision-Making 

• Makes timely decisions using data and evidence. 
• Considers broader impact on colleagues and the organisation. 
• Takes ownership of decisions and adapts when needed. 
• Escalates appropriately and contributes to collective decision-making. 

Stakeholder Management

• Manages day-to-day relationships with internal and external stakeholders. 
• Communicates consistently and responsively to build trust. 
• Understands stakeholder needs and aligns responses accordingly. 
• Anticipates concerns and takes proactive steps to address them. 

Change Management 

• Positively engages with and supports change initiatives. 
• Explains changes clearly and constructively to others. 
• Encourages adaptability and a forward-thinking approach. 
• Champions small-scale improvements within the team. 

Strategic Thinking 

• Understands how own work contributes to organisational goals. 
• Thinks beyond immediate tasks to consider future needs. 
• Anticipates how changes may affect team priorities. 
• Offers ideas that align with broader strategic aims.

Interpersonal Skills 

• Builds trust and rapport with a wide range of colleagues. 
• Demonstrates empathy in sensitive or difficult conversations. 
• Promotes respect and inclusivity in interactions. 
• Responds constructively to differing perspectives. 
• Shows emotional intelligence in day-to-day exchanges. 

About our charity:

Join us to support people-led change across the UK 

We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.

Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects and gather their findings in a published report. We help share their findings to inspire change in communities, sectors, and fields across the UK.

Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK and many go on to be leaders in their fields.

Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.

Working for The Churchill Fellowship

Detailed package, benefits and wellbeing package:

• Salary c. £32,500-£35,000 per annum (5 days per week / 36.5 hours)
• Hybrid working policy (minimum of 1-2 days per week in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break 
• 1 weeks paid leave for volunteering 
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay
• Employee Assistance Programme
• Life Assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

Standard working hours are 36.5 hours a week 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office a minimum of 1 to 2 days a week with Tuesdays as the core day for regular whole team meetings.

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply 

Please submit your CV, along with a cover letter using this as an opportunity to tell us a bit more about who you are as a person. As a people centred, relational organisation, we want to understand how you as an individual are going to be a great fit for this role. Please also include a link to your Trailhead profile. 

Recruitment Process

We hope to meet initially with as many candidates as possible, however where demand is unusually high, we may not be able to meet everyone.

If your skills and experience are relevant to the role, you will likely meet with a member of the HR Team to talk through any questions you may have, and for us to find out a bit more about you.

You will then be asked to submit a technical task, for review by the panel prior to selecting the shortlisted candidates for interview, further details will be provided in the initial conversation.

Once the advertising has closed, we will invite the shortlisted candidates to a formal in-person interview on the 15th July 2025, with the view to appointing the Junior Salesforce Administrator as soon as possible after that.  The successful candidate will ideally start in September 2025.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.  Our office accommodation is accessible throughout.   

The Volunteering & Recruitment Co-ordinator will be a key member of the HR & Operations Team at Richmond Borough Mind – a well-established and diverse mental health charity supporting the local community. With a workforce of approximately 50 staff and as many volunteers, our services include Counselling, Peer Group Activities, Mental Health Training, and Crisis Support.

We are looking for a motivated and experienced co-ordinator to help us nurture and grow our talented team of staff and volunteers.

A natural people-person, you’ll be a confident communicator with a strong instinct for matching individuals to careers, vocational pathways, and volunteer opportunities. Experience in the non-profit sector and an understanding of volunteering are desirable.

You will need:

• A background in volunteer co-ordination and administration within a charity, HR, or equivalent setting

• A solid grasp of employment law, equality, diversity and inclusion, and best practice in HR

• Excellent organisational and time management skills

• Strong interpersonal and communication abilities

• Confidence using a range of IT platforms including SharePoint, online meeting tools, cloud-based database systems, advertising portals, and desktop publishing software

Benefits of working with Richmond Borough Mind:

• Contributory pension scheme

• 25 days annual leave plus bank holidays (pro rata), rising by 1 day per year of service (up to 30 days)

• Additional 1 day of annual leave over the festive period (subject to Trustee approval)

• Flexible working

• Employee Assistance Programme (EAP) including free counselling and wellbeing app access

• Paid time off for medical appointments

• Training and personal development opportunities

• Staff away days and socials

• Access to resources and training through the Mind Federated Network
   

Richmond Borough Mind is committed to equity, diversity and inclusion. We welcome applications from all backgrounds, and especially from individuals with lived experience of mental health challenges.

Please note: only shortlisted candidates will be contacted. An Enhanced DBS check will be required for the successful applicant.

Our Values

Our organisation is rooted in the principles of social justice, empowerment, and co-production. We believe in listening to the voices of those we serve and involving them in shaping our policies and practices. As a Safeguarding Manager, you will play a key role in upholding these values and ensuring that our safeguarding approach is both effective and compassionate.

Job role

Are you experienced in Safeguarding leadership, or a qualified social worker with a passion for safeguarding and a commitment to social justice? Join our team as a Safeguarding Manager and lead systemic safeguarding improvements across our diverse services. We are looking for a dedicated professional to ensure the highest standards of safeguarding practice and to make a real difference in the lives of those we support.

As the designated safeguarding lead (DSL), you will act as the main source of support, advice, and expertise for safeguarding within the organisation. You will ensure consistency of safeguarding procedures across services, lead safeguarding peer reviews, and support local designated safeguarding leads with complex cases.

In this strategic leadership role, you will:

· Demonstrate effective leadership to embed safeguarding best practices within all teams.

· Advise and support the senior team in developing and establishing the organisation’s approach to safeguarding.

· Lead and coordinate peer reviews of safeguarding practice.

· Create, develop, and implement a Safeguarding Improvement Plan for the organisation.

· Ensure that safeguarding and child protection standards are maintained by all colleagues.

· Monitor our approach and ensure that all team members are aware of their safeguarding responsibilities.

· Encourage a culture of listening to young people and adults, taking into account their wishes and feelings.

· Represent the organisation at external meetings and liaise with outside agencies and statutory bodies

Please refer to the job description in full, for further details and a summary of the main tasks associated with this role.

Professional Development

We value continuous professional development and reflective practice. As a Safeguarding Manager, you will have access to reflective supervision, peer learning opportunities, and the chance to contribute to policy development and influence safeguarding strategy at a senior level.

Qualifications and Experience

We particularly welcome applications from qualified social workers with experience in safeguarding leadership. The ideal candidate will have a relevant health/social care professional qualification (e.g., Social Work) and a proven track record in safeguarding practice.

In accordance with safer recruitment processes many of the roles we recruit for require successful candidates to undertake an appropriate criminal record background check. If an offer of work is accepted, YMCA Trinity Group will facilitate these checks on behalf of our staff and volunteers via the Disclosure and Barring Service.

Location (UK): Office Hybrid - London
Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Occasional travel may be required

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

An exciting new opportunity has opened at the UK’s largest arthritis charity for an experienced Brand and Marketing Administrator.  The roles reports to the Head of Brand and Marketing and will support the wider Creative and Marketing team to deliver high performing, impactful and audience focused campaigns and creative.

About the role

You will be an experienced team administrator who will support the Brand and Marketing team on a variety of projects, with a particular focus on daily creative resource support. This will require daily communication with colleagues from client teams across the organisation as well as with external suppliers to help coordinate the delivery of high-profile brand projects and campaigns.  

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Excellent information technology (IT) skills including Microsoft Word, Excel, OneNote, and Outlook. 
• Strong interpersonal skills including the ability to develop and maintain key relationships. 
• High standard of accuracy and attention to detail. 
• Able to work flexibly, prioritising workloads and switching across duties as required. 
• Excellent written and verbal communications skills. 
• Able to organise work efficiently and deal with several external contacts and suppliers on own initiative. 
• Skills and experience of managing consents and General Data Protection Regulation (GDPR) compliance.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Job Title: Accounts Assistant

Location: London N2 0RU with some flexibility for working from home

Reports To:  Head of Finance

Department: Finance

Job Type: Full-time, Permanent, 4-days per week considered

Salary range:  £25,000-£26,500 full time equivalent

About the Company:

Nazareth Care Charitable Trust is a provider of care homes, retirement villages and a nursery, offering high-quality, compassionate services for the elderly and very young. With a commitment to excellence in care and well-being, we operate a network of care homes and retirement villages across England, Scotland and Wales. We are now seeking an experienced and motivated Accounts Assistant to join our Finance team and support the strategic financial management of the business.

Job Overview:

The Accounts Assistant will support the Purchase Ledger Officer with purchase ledger transactions, bank reconciliations and supplier reconciliations as well as ad hoc accounting.  This role offers the opportunity to contribute to a business that positively affects people’s lives.

Key Responsibilities:

• Purchases and payments:

o Log purchase invoices into the finance system, check that documentation is complete and correct.

o Save all back-up and authorisations for purchase invoices in appropriate files and ensure these are well managed and easily navigable.

o Request and reconcile supplier statements.

o Maintain a log of all direct debits and regular payments to ensure that invoices are received and processed in the appropriate accounting period

o Download and distribute credit card statements to holders and process payments on the finance system. Follow up on missing documentation or non-compliance.

o Ensure finance policies are followed for the set up of new suppliers.

o Assist with finance training for new and existing administrative staff.

o Manage and act on queries sent to purchase ledger inbox in a timely and courteous manner.

o Deputise for the Purchase Ledger Clerk as appropriate. In their absence, upload payments on the bank and send out notifications to staff allocated to carry out checks and authorisations.

• Month end support:

o Reconcile bank accounts for the main entity and subsidiaries.

o Check ledgers for missing costs.

• Compliance & Audit:

o Assist with year-end audit, providing supporting documentation to auditors.

• Other

o Support the finance team with other ad hoc tasks, such as posting journals.

o

Key Requirements:

• Qualifications:

o AAT Level 3/4 or equivalent professional qualification or qualified by experience

o GCSE in English and Mathematics at grade C or above.

o Excellent IT skills including advanced knowledge of excel and good all-round knowledge of Microsoft Office.

• Experience:

o Proven experience as a Purchase Ledger Assistant or in a similar financial role, ideally within the healthcare, social care, or similarly regulated sector.

o Competent in the use of medium/large accounting packages and systems.

o Understanding of financial ledgers and of control accounts and reconciliations.

o Previous experience in care homes, retirement villages, or the broader healthcare sector is advantageous but not essential.

• Skills:

o Excellent IT skills including advanced knowledge of excel and good all-round knowledge of Microsoft Office.

o Excellent reconciliation skills

o Strong interpersonal and communication skills

• Personal Attributes:

o Methodical approach with attention to detail

o Collaborative team player

o Ability to plan and organise to meet deadlines

o Good written and verbal communication; customer service mindset

o Proactive, with a continuous improvement mindset.

Benefits:

• Competitive salary.
• Opportunities for professional development and progression.
• A supportive and collaborative work environment.

How to Apply:
Interested candidates are invited to submit their CV and a cover letter outlining their qualifications and experience for the role via the apply button on this website.

Nazareth Care Charitable Trust is an equal opportunities employer and encourages applications from candidates of all backgrounds.

Contract:  12-month fixed term contract, part time, (28 hours per week) 

Salary: £43,962 - £47,502per annum + London weighting allowance at £3,954 per annum, pro-rated 

Location:  Hybrid, London, Victoria Animal Hospital SW1V 1QQ (2 days per week in the office) 

Closing date:  Sunday 22 June 2025 

Interview dates:  30 June & 1 July 2025 

Join Blue Cross as a Project Manager and help shape the future of our Veterinary Services, helping people on low incomes to access vital healthcare for their pets. As part of our central Strategic Planning team, you’ll use your project management skills to help deliver an ambitious expansion programme to reach more pets and people across the UK who need our help, at a time when it has never been needed more.  

More about the role

In support of our three-year strategy, Our Focus, we’re working to increase the number of pets we help through our veterinary services whilst maintaining a financially sustainable service for the charity. 
 

To achieve this, we’ve designed a programme of service design and improvement projects, and as Project Manager, you’ll play a vital role in bringing this vision to life. 
 

Working closely with the Programme Lead and Head of Veterinary Operations, you’ll lead the implementation of a key service design project across our hospitals, working with hospital teams to make the transition as smooth as possible whilst maintaining focus on the project benefits. You’ll also support the programme team to apply our project methodology ensuring the necessary structure and governance.  
 

We’re looking for someone with a track record of delivering large, service design changes in operational, customer-facing environments. You’ll be an experienced Project Manager, with a collaborative approach and great stakeholder management skills to enable you to lead our teams and clients successfully through this transition. Experience in a similar healthcare setting would be beneficial, in addition to a passion for pet welfare and empathy for our clients. 
 

At Blue Cross, we offer a rewarding career where you can make a tangible difference to the lives of pets. You'll join a passionate and dedicated expert team committed to our purpose to help pets and people thrive together.  

We provide an inclusive, supportive and collaborative work environment, opportunities for professional development, and a competitive benefits package, including flexible working arrangements. 

What you’ll do: 

• Plan and deliver your projects using our tried-and-tested project management approach (based on Prince2) to achieve successful outcomes. 
• Keep a close eye on project progress, budget, quality and performance to ensure we meet our goals. 
• Build strong relationships with colleagues and external partners linked to your projects. 
• Work collaboratively to create realistic plans and allocate resources effectively. 
• Clearly communicate project updates, challenges, and successes to stakeholders and senior leadership. 
• Manage changes and issues, finding creative solutions. 
• Identify and manage project risks. 
• Maintain accurate and up-to-date project records. 

Want to know more? We've attached a detailed job description that outlines the role and responsibilities in greater depth. 

About you

We’re seeking a highly motivated and experienced Project Manager with a passion for project management and pet welfare. You’ll be a natural leader with excellent communication and interpersonal skills.  

You’ll have a proven track record of delivering large, successful projects on time and within budget to meet their goals. 

Knowledge, skills, and experience  

• Experience leading strategic, cross organisation service design projects successfully from start to finish 
• Strong project management skills and in-depth technical knowledge (Prince2 or equivalent) 
• Excellent organisational and planning abilities 
• A keen eye for detail and accuracy 
• Excellent interpersonal and communication skills with extensive experience of engaging, influencing and working with diverse teams and external clients to deliver change 
• A passion for pet welfare 
• Experience managing multiple projects simultaneously 
• Experience working in a busy role and to deadlines  

It would be great (but not essential) if you also had: 

• Previous animal welfare/charity experience  
• Experience working in a similar healthcare setting 
• Change management qualification  
• Experience of using MS Project 

Ready to join us? 

Click the ‘Apply Now’ button to complete a short application form and upload your CV ahead of the closing date on Sunday 22 June 2025.

We may close this advert early if we receive a high volume of suitable applications. We look forward to receiving your application! 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.  

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
thrive in a supportive and rewarding environment. 

Our generous benefits package includes:  

• Enhanced annual leave entitlement: 30 days plus bank holidays  
• Pension scheme with enhanced employer contribution  
• Life assurance  
• Unlimited access to an employee assistance programme 
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife 
• Recognition scheme 
• Annual volunteer days  
• Claim for professional fees 
• Charity worker discounts across a variety of retailers.

People & Culture Advisor

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will be central to delivering our People and Culture strategy by providing high-quality, day-to-day HR support across the full employee lifecycle. You’ll ensure our people processes run smoothly, consistently reflect our values, and meet legal and best practice standards.
• You’ll work closely with staff and managers, offering clear, practical advice and contributing to a positive and inclusive workplace culture. With a collaborative approach, you'll help embed good management practices, support policy implementation, and use HR data and insights to inform and improve our work.
• You’ll be part of a small, collaborative People and Culture team, where we work flexibly and supportively to deliver excellent HR services. We value open communication, curiosity, and a shared commitment to continuous improvement.
• We’re looking for someone who is highly organised, detail-focused and confident managing a varied workload. You’ll bring experience across the full employee lifecycle in a busy HR environment, with strong administrative skills and the ability to juggle priorities. Solid experience in advising on employee relations matters, such as absence, performance, grievance and disciplinary, is essential, with a clear understanding of how to apply policy and promote consistent practice.
• This is a generalist role with opportunities to develop and learn across projects, owning processes and training tailored to your personal and professional development.

Salary: £37,551
Closing Date: Wednesday 18th June
Interview Date: Thursday 26th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

We have an incredible opportunity to lead our Digital Team at Bliss and drive our cross-organisational programme of digital development, innovation and delivery.

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time. 
 

Role Summary 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Digital Programme Lead to join our skilled and creative team.

This is a fantastic opportunity for someone to take responsibility for developing, coordinating and overseeing the delivery of Bliss’ digital activities. This role works with colleagues across the organisation to ensure Bliss’ digital activities are delivered in line with Bliss’ strategic priorities, as well as being able to innovate and make the most of potential new technological or digital opportunities. The Digital Programme Lead will provide effective line management and support to the Digital Officer to ensure Bliss’ day to day digital operations are running smoothly
 

• Location: Hybrid, with a minimum of 3 days over 2 weeks worked in our London Bridge office
• Salary: £40,000 FTE (pro rata)
• Terms: 25-28 hours a week, 12-month fixed term contract starting mid-late Sept 2025

Role Details

This is an excellent opportunity for someone to take on the overall management of digital activity at Bliss, leading the Digital Team to deliver all core activities to maintain existing channels and services as well as leading the cross-team approach to planning and delivering digital innovation and improvement.

The ideal candidate will be able to demonstrate the following skills and experience:

•Significant experience in digital project management, agile working and the delivery of a website and other digital products and services
•Proven experience of digital innovation and a creative approach to finding solutions and solving technical issues
•Significant experience and understanding of user research / testing, and of managing agencies conducting this on our behalf; as well as co-creating digital products and services with users
•Up-to-date knowledge of digital trends and ability and appetite to keep up to date with advances in these as well as experience of translating these into proven digital enhancements
•Technical knowledge and expertise:
     -Expertise in website CMS and a range of digital technologies
     -Utilising search engine optimisation to increase the targeted traffic 
     -AB testing and piloting of digital projects
     -Using CSS, HTML and PHP and excellent IT skills with the ability to use Word, Excel, and Adobe CS6, Indesign and Photoshop.
•Line management experience, and ability to lead and develop direct reports
•Proven ability to build effective internal and external relationships and to make digital accessible to non-digital people
•Exceptionally high attention to detail and desire to make a difference.

For more details please view the job description and person specification below.

How to apply

Interested applicants are requested to submit the following documents

•Your CV (please ensure this does not include your age, gender or any other personal characteristics)
•Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline 

•The deadline for applications is 9am on Monday 30th June
•First round interviews will be held virtually on Monday 7th or Thursday 10th July
•Second round interviews will be in person at our London Bridge offices on Tuesday 15th July