Head of it service delivery jobs
Puropse of Alcohol Recovery Engagement
At our homeless hostel, our Alcohol Recovery and Engagement team deliver high quality, psychologically informed housing and hostel services to vulnerable, single homeless individuals, a number of whom have complex needs. These needs may include mental health issues, brain injury, neurodiversity, substance misuse and/or offending behaviour.
Working alongside the wider team at YMCA Wirral, the Alcohol Engagement Worker will recruit clients at the earliest possible stage, to deliver structured interventions that reduce harm to themselves and support them to access pathways to substance misuse treatment and wider health interventions.
The Alcohol Recovery & Engagement Worker will help individuals begin and sustain their recovery by conducting assessments, creating personalised plans, connecting clients to community resources, and fostering a positive recovery environment. Team members will also support individuals into both abstinence-based and medically assisted forms of recovery to reduce alcohol related harm.
What You’ll Be Doing
- Supporting people through the highs and lows, offering practical help, understanding and encouragement.
- Delivering harm reduction strategies and techniques within the CDE.
- Inspiring change and making a lasting difference in people’s lives.
Specific duties found on our full job description on our Careers Page on YMCA Wirral website.
What We’re Looking For
- A kind heart and a strong sense of empathy.
- Great communication skills to support and encourage others.
- A calm and measured approach to handling challenging situations.
- Personal or professional experience of homelessness, substance misuse or other related issues is desirable but not essential as training will be provided
To apply, please send your application form to our CEO Nanette by the 19th of January. Email found at the end of the application guidance document.
The client requests no contact from agencies or media sales.
Harris Hill is delighted to be working with Hospice of the Good Shepherd to recruit its new Chief Executive Officer.
Hospice of the Good Shepherd provides care and support free of charge to the people of Chester, West Cheshire and Deeside who are affected by life limiting illnesses, and we ensure everyone we support has the best possible quality of life. We help our patients to live as well as possible and to make every moment count.
As Chief Executive, you will:
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Bring inspirational leadership and drive to the Hospice.
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Give direction, maintain financial stability and develop the operational management of the Hospice.
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Have a passion for end-of-life care, with the energy and talent to motivate our highly committed teams as we forge a path to a future where we tailor our services ever more closely to the needs and wants of our local communities.
If you are inspired and excited by what Hospice of the Good Shepherd does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £84,500 - £89,000 p.a. FTE
Contract: Permanent / Full-time (37.5 hours p/w) or Part-time (30 hours p/w)
Location: Hospice of the Good Shepherd, Gordon Lane, Backford, Chester. CH2 4DG
How to apply:
Please review the Recruitment Pack for further information about Hospice of the Good Shepherd, the CEO position and for details on how to apply.
Closing date for applications: 9am, Monday 5th January 2026
Both Hospice of the Good Shepherd and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
As our Union Operations & Admin Co-ordinator, you’ll be the friendly face and steady heartbeat of JMSU. From welcoming students at reception to helping them find the support they need, you’ll make every interaction feel positive, accessible, and engaging.
Behind the scenes, you’ll keep our operations running smoothly - supporting day-to-day processes, ensuring our spaces remain welcoming, accessible and safe and, guiding our brilliant team of part-time student staff. With a focus on excellence, you’ll recruit, develop, and support them, empowering our students to grow in confidence, build new skills, and deliver exceptional service across JMSU in a positive, inclusive environment.
You’ll bring strong administrative experience, excellenaddt organisation, and a keen eye for compliance. If you’re proactive, people-focused, and energised by the buzz of a student-led environment, this is your opportunity to make a real impact at the heart of JMSU.
To find out more about this role, working for JMSU and to apply, please visit the 'work for us' section of our website.
Interviews will be held on either 28th or 29th January 2025
About JMSU
It’s our job is to make sure students get the most out of their University experience. We put our students at the heart of everything we do – whether it’s empowering the student voice, planning events, helping to develop campaigns, providing them with opportunities to make friends and learn something new, and everything in between.
I IIf you’re on the lookout for a role in a friendly, hard-working environment which offers bucketloads of autonomy, support and fun, we want to hear from you.
Taking Action on Inclusion
At JMSU, we are dedicated to building a diverse and inclusive workplace. We're proud to be a welcoming, friendly and inclusive team and want all our people to feel safe and confident to be themselves and feel they belong.
We are also not scared to admit this is a work in progress! We know the importance that students see themselves reflected by our staff team and we welcome applications from all backgrounds. We particularly encourage applications from Ethnically Diverse candidates who are under-represented within our core staff team and operate a Guaranteed Interview where the minimum essential criteria are met.
You can read more about this and our commitment to Equality Diversity and Inclusion on the 'work for us' section of our website.
Don’t meet every single requirement?
If you are excited about this but there are criteria you don’t match exactly, please don’t be put off applying. It may not be a deal breaker - just make sure you get across why you think you're right for it and how the gaps may be approached. Even if not right for this role, you might be perfect for another.
We have some great staff benefits
- Location, Location, Location: We’re right in the centre of Liverpool and surrounded by everything the City has to offer
- Commuting made easy: Our main office is a few minutes walk from both Lime Street and Liverpool Central train stations
- Office goals: Our modern, open-plan office offers good space, staff chat and city views
- Hybrid Working: Enjoy the best of both worlds - mix up your working week between the office and your home space
- Annual leave aplenty: Make the most of 32 days of annual leave (plus public holidays) and enjoy regular time off
- ‘Tis the season to be off work: We’re closed for Winter break, so you can take a rest or enjoy some seasonal activities
- Flexibility: We offer a range of flexible working options for when life gets in the way of working 9-5, Monday to Friday, and are happy to consider any specific needs
- Every day is a school day: There’s plenty of learning and development opportunities to explore and help you grow, and we have access to all LJMU staff development
- Carer perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave, paid emergency time off for carers and paid Carer’s Leave
- Paid Volunteer Leave: Support your cause with 3 days of paid leave for volunteering
- Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes too
- Discounts aren’t just for students: Save extra pennies with access to student discount schemes including Student Beans, Unidaysand others
- Wellbeing covered: We offer an Employee Assistance Programme, a Voluntary Healthcare Scheme, Individual wellbeing plans and a day one sick pay scheme to help take the extra stress out your life
- Nest Pension Scheme: We will contribute 6%
- Cycle to Work Scheme; good for sustainability, your pocket and your healthy lifestyle goals!
Empowering students to make positive change for themselves, their peers, their University and society through active participation



The client requests no contact from agencies or media sales.
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope.
YMCA Wirral Hostel is looking for a dynamic Kitchen Manager to lead our busy kitchen and bring energy, creativity, and care to the heart of our service.
By filling the bellies of our residents with healthy, hearty meals, you’ll play a vital role in sustaining their health and happiness to carry them through some really tough times.
As a core part of our team your work as the Kitchen Manager will be key in helping individuals take steps towards a brighter future helping them to regain strength and courage.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a practical, hands-on role that truly makes a difference, we’d love to hear from you.
What You’ll Be Doing
- Oversee daily kitchen operations
- Plan and prepare and serve meals for residents
- Manage stock, budgets, and compliance with food safety standards
- Creating a positive and welcoming environment where people feel safe and valued.
- Inspire and support a small team to deliver excellence every day
What We’re Looking For
- A kind heart and a strong sense of empathy
- Great communication and organisation skills
- A calm and measured approach to handling challenging situations
- Experience in catering or hospitality
- A positive attitude and commitment to supporting vulnerable people
Applications for the Kitchen Manager role are to be made via the application form on our website- we do not accept CV's
The client requests no contact from agencies or media sales.
Ignite your passion for justice Join LawWorks as our Training & Engagement Officer and empower legal volunteers across England & Wales through dynamic training, impactful events, and meaningful engagement.
As a pivotal member of the Strategic Development team, you’ll lead on identifying training gaps among clinic volunteers, not-for-profit partners, and member organisations; designing and delivering regional and virtual learning that boosts skills and confidence. You’ll also coordinate our presence in Regional Pro Bono Committees and support internal training for staff and volunteers, ensuring quality and consistency across all activity.
You’ll work collaboratively with internal teams and external stakeholders to launch tailored networking events, webinars, and workshops, nurturing strong partnerships and advancing pro bono legal support.
We’re seeking a proactive, confident networker who thrives on project delivery, values collaborative working, and shares our commitment to access to justice. While legal sector experience is beneficial, we welcome candidates with transferable skills eager to champion pro bono work.
This part‑time (21 hrs/week), permanent role offers mid‑London or remote working, with travel across England & Wales as needed. Enjoy 25 days’ holiday (pro‑rata), pension contributions, private healthcare cashback, and the chance to grow initiatives from concept to impact.
Step in, step up, and help shape a stronger, fairer justice system for communities in need.
Please submit a CV and a covering letter, outlining:
• why you are interested in the role; and
• why you are suitable for the role, including how your skills, knowledge and experience meet the person specification above.
Please address as much of the person specification as you can. We recognise that applicants may be much stronger on some of the requirements for the role than others.
The client requests no contact from agencies or media sales.
We’re looking for a proactive, organised and enthusiastic Partnerships & Philanthropy Assistant to join our small but mighty Partnerships & Philanthropy team. This is a vital role at the heart of our team, perfect for someone who enjoys getting stuck in, learning new skills and is interested in high value fundraising.
While you’ll provide essential administrative and logistical support, this role offers so much more — you’ll be trusted to manage your own projects, spot opportunities, and make a real contribution to our fundraising success.
You’ll be a natural self-starter with great attention to detail. You’ll play a key role in coordinating the team day to day, managing our shared inbox, keeping income and expenditure records accurate, and making sure our systems and processes work seamlessly. You’ll also help identify new donors and ensure our incredible supporters feel valued, inspired and well looked after, throughout their journey with Bowel Cancer UK.
As part of the role, you’ll gain valuable hands-on fundraising experience. You’ll support our Partnerships team deliver high-quality stewardship and have opportunities to complete prospect research and help write proposals to Trusts and Foundations.
This is a brilliant opportunity to build your confidence and skills in fundraising. You’ll make a visible impact, be an integral part of a supportive and ambitious team and play a key role in helping us reach our mission, to ensure no one dies from bowel cancer.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 11th January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.