Head of learning and development jobs in birmingham

Title: Deputy Designated Safeguarding Officer 

Reporting To: Safeguarding Manager 

Location: Remote, based in the UK or New Zealand

Salary: £35,000 per annum, pro rata 

Hours of Work: Full and Part-Time Opportunities available. Your preferred number of hours per week can be discussed at interview. This role is shift based, supporting a 24/7 UK based service. UK based staff will work evening and night shifts in local time, while New Zealand based staff will work morning, afternoon, and daytime shifts in their local time. All roles, whether in the UK or New Zealand, include weekend work.

Contract: Permanent and Fixed-Term opportunities available

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 10th October 2025

Job Summary 

To ensure the appropriate care and protection of children and adults at risk, who are using Mental Health Innovations (MHI)’ services, and to take appropriate actions to safeguard those identified as being at risk of significant harm.

Key Responsibilities

• Alongside the Designated Safeguarding Lead/Safeguarding Manager, contribute to ensuring that everyone working or volunteering with children, young people, and adults at risk of harm at Mental Health Innovations understands the safeguarding policies and procedures and knows what to do if they have concerns about a child’s or adult’s welfare.
• Implement Mental Health Innovations’ safeguarding policies and procedures, ensuring all concerns are responded to appropriately.
• Deliver training to the MHI workforce around safeguarding processes and thresholds.
• Respond to information that may constitute a safeguarding concern for children or adults at risk of harm, including:
  • assessing and clarifying information
  • reporting and recording safeguarding issues as they arise
  • responding to and supporting staff who raise concerns live in the moment on the Shout/The Mix platforms, including counsellors
  • making referrals to statutory organisations as appropriate
  • consulting with and informing relevant members of the safeguarding management team
  • following the organisational safeguarding policy and procedures
• Be aware of PREVENT concerns and ensure the Prevent Duty is followed and adhered to.
• Regularly liaise with, share information with, and, when necessary, make formal referrals to statutory agencies such as social services, police, and ambulance services.
• Keep and maintain accurate records of safeguarding concerns for both young people and adults at risk of harm.
• Work closely with the Head of Safeguarding and Safeguarding Manager to ensure they are kept up to date with safeguarding issues and are fully informed of any concerns.
• Be familiar with multi-agency working and ensure adherence to statutory guidance and processes in line with MHI policies and procedures.
• Have a sound understanding of safeguarding, keeping up to date with relevant changes and common trends/concerns regarding children, young people, and adults at risk of harm. Attend regular training relevant to safeguarding children and adults at risk of harm and share the learning with the wider MHI organisation.
• Attend team meetings, supervision sessions, and regular one-to-one sessions as arranged.
• Facilitate safeguarding workshops and drop-in consultations to support the ongoing training and development of Mental Health Innovations’ employees.
• Facilitate reflective practice and debrief sessions for the volunteers of MHI.
• Work flexibly as required and carry out any other reasonable duties.

Person Specification

Essential

• Excellent communicator who is reflective, compassionate and respectful, able to work collaboratively across the organisation and provide constructive feedback.
• Resilient and adaptable, able to stay calm and maintain quality in fast-paced, high-pressure environments while managing multiple tasks, creating clear systems, and meeting tight deadlines.
• Self-motivated with a growth mindset, committed to continuous personal development, and contributing to a positive team culture.
• Strong analytical and decision-making skills; able to gather, review and interpret sensitive information, assess risk, and make defensible, high-quality clinical decisions in line with safeguarding policies and procedures.
• Strong administrative and IT skills and attention to detail, able to maintain accurate records and ensure appropriate action is taken.
• Confident to lead and influence others while working independently or as part of a team.
• Face-to-face experience with adults at-risk and/or children and families, including managing risk related to suicide, self-harm, complex mental health issues and safeguarding concerns.
• Sound understanding of the Children’s Act 1989/2004, the Care Act 2014, and the Mental Capacity Act 2005, with good knowledge of Working Together to Safeguard Children (2023) and awareness of safeguarding partnership thresholds for children and adults.
• Experience of multi-agency safeguarding work and understanding of safeguarding issues affecting children, young people and adults at risk of harm.
• Ability to work flexibly on a 24/7 rota, including evenings, overnight and weekends.
• Level 3 Safeguarding Training (adults and children) or equivalent, Prevent training and awareness of the Prevent Duty.
• Understanding of data-protection legislation and regulations i.e Data Protection Act 2018/GDPR.

Desirable

• Experience working as a Designated Safeguarding Officer or Lead
• Experience of working in a digital environment with risk or safeguarding concerns
• Level 4 Safeguarding Lead training (Adults and Children)
• Social Work qualification and professional registration. 

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. 

You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.

You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders. 

You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.

Empathy and sensitivity are required to work closely with patients and their families and friends.

Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.

About the role

As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.

Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.

You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close 9am on 6 October 2025 and interviews will be held w/c 27 October 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief, marital status, or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Data Officer

We are looking for an individual with a keen, analytical mind who is comfortable working with large datasets to be a Data Officer within the Knowledge and Insight team.

Position: SIT62 Data Officer

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work related meetings)

Salary: Circa £32,100 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance to where you live)

Hours: Full-time, 35 hours per week

Contract: This is a 12 month fixed term contract from appointed start date.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 14 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

The Role

Reporting to the Head of Data Services, the Data Officer will meet data needs relating to the management and delivery of supporter and engagement products. You will work alongside three other Data Officers to assess, prioritise and provide solutions including the building of data selections and journeys for direct marketing purposes and the running of supporter data imports and exports.

Key responsibilities will include:

• Delivering data selections, Building automated journeys for fundraising and engagement activity to support increased income generation and supporter retention, ensuring communications are delivered to agreed Service Level Agreements.
• Providing reports and data sets to supporter product owners, managers and delivery staff to help them maximise the impact of activities.

About You

You will have experience of using CRM Dynamics, Faststats and  PeopleStage and or any Donor CRM for marketing purposes. You will receive support while you are learning to use any of the tools and applications the team use and will be actively encouraged in the development of your data and analytical skills. Communication skills play a key part in this role, because you will need to be able to talk through or present selections or solutions to stakeholders.

You will have a proven record of:

• Working with large datasets for marketing purposes and provide solutions and or data in response to enquiries from colleagues and other teams.
• Using a relational customer/supporter database to import and export data to and from external suppliers; including data mapping and the design of appropriate import processes.
• Use of a marketing automation tools such as Faststats and PeopleStage.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Data, Data Officer, Data Assistant, Data Executive, Data Support Officer, Data Administrator, Data Administration, Data Analyst. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Reports to: Head of Policy and Research

Preferred timezone: Brussels-based preferable, or within CET +/-2. 

Deadline: 10th October 

About Climate Catalyst

Climate Catalyst is a U.S. based non-profit dedicated to galvanising the collective power of business, investors, and civil society to influence and accelerate policy change in Asia and Europe. We work to strengthen collaboration and mobilise new actors on pivotal climate challenges to build power and compel political leaders to act at the speed and scale needed to tackle the climate crisis. We do this by: 

• Working behind the scenes with stakeholders in Europe and Asia to identify critical climate issues where action to date has been limited and collaboration potential is high. 

• Bringing together renowned experts and new entrants to share ideas, and design and deliver creative campaigns that secure decisive changes in national and regional policy to deliver sectoral tipping points and secure significant emissions reductions. 

• Advising on strategy, bringing creative communications, advocacy and movement building expertise to build power across the climate community to catalyse action. 

To date, we’ve used this model successfully to build a strong and empowered communications network to challenge dominant narratives holding back progress in tackling the climate impact of aviation, to mobilise the business community in support of the EU Nature Restoration Law, the first legislation for peatlands restoration across Europe, and to spark action in India that led to commitment from the Ministry of Steel to develop green steel policy. 

About The Role

The Programme Manager will form part of our European programme team, working closely with our functional leads to deliver impactful strategies that target emissions reductions from heavy emitting industries in the EU. This role will focus mainly on the issue of Chemicals Decarbonisation - where experience is preferable but not required - and take the lead on delivering EU-targeted activities and outputs. This role is initially set as a 12-month contract, with potential to extend, and will report into our Head of Policy and Research. 

What you will do

• Work with Climate Catalyst colleagues and partner organisations to develop policy options, positions and recommendations for European chemicals and to ensure effective engagement of business across different stages of our campaigns;

• Identify policy options and contribute to determining strategic policy positions and recommendations for decision-makers and those who influence them.

• Strengthen and build relationships of trust with key businesses, business NGOs, trade associations and other private sector actors

• Conduct stakeholder mapping, research, and analysis to identify strategies and tactics to effectively engage businesses and potentially investors in support of our policy objectives.

• Build knowledge in the field of decarbonising chemicals, with a specific focus on policy mechanisms such as the EU Emissions Trading System and Carbon Border Adjustment Mechanism.

• Lead strategies with partners for successfully targeting and engaging businesses to achieve goals and objectives to influence government policy

• In collaboration with partners, strategically engage C-suite executives and senior business leaders in support of campaign objectives, drawing on your network and the networks of other colleagues and partners as relevant

• Keep track of climate policy, technology, and economic trends pertaining to the private sector internationally, and specifically in Europe.

• Engage subject-matter experts, consultants, and researchers as necessary to support our strategies.

• Produce business-orientated outreach and policy advocacy materials – including memos, brief reports, letters of commitments, talking points, and speeches for business leaders.

• Produce scopes and terms of reference for targeted research on essential chemicals which will shed light on trade offs and influence our target audience. 

• Represent Climate Catalyst at relevant events and forums organised by partners and businesses associations.

What You Would Bring

1. At least five years of demonstrated experience in engaging businesses towards policy advocacy relating to climate change issues.

2. Experience engaging with EU policy-making processes

3. Experience of working in multi-disciplinary teams to deliver on organisation-wide strategies.

4. Knowledge and understanding of the key issues pertaining to decarbonisation of the chemicals sector or other industrial decarbonisation policies and areas pertinent to Europe.

5. Strong initiative and an ability to work both autonomously as well as within a team.

6. Strong interpersonal and communication skills including the ability to distil complex issues for a lay audience.

7. Ability to establish and maintain strong working relationships with the network of civil society organisations and progressive businesses.

8. Awareness of the potentially diverse opinions and voices of Climate Catalyst’s partners and ensure they are taken into account in our policy positions and recommendations.

9. Ability to adapt and respond positively in circumstances where priorities need to shift quickly, and be open to working on different issues over time.

10. Humble, with low ego and ready to roll up your sleeves.

11. Committed to our values of courage, collaboration, diversity and learning.

Additional Information

• This role is fully-remote, with a stipend available for use of co-working spaces.

• Our working language is English. Fluency in an additional European language is highly valued.

• This position requires travel. We anticipate at least two international work trips during the contract period. It will also likely require travel to EU Institutions in Brussels, as well as to events and meetings with European partners.

Compensation + Benefits

• Pay is competitive in all hiring regions. The salary for this role in EUR is €62,000 

• Benefits include: health insurance, stipends for wellness and phone/Wi-Fi, professional development, co-working space coverage, generous pension contribution and more. For more information about working with us at Climate Catalyst, visit our website.

Diversity at Climate Catalyst

Climate Catalyst aims to design inclusive strategies to meet our objectives. We recognise that the only way to deliver on this is to build a diverse team composed of individuals with varying backgrounds, experiences, and perspectives. We encourage applicants from historically marginalised and currently underrepresented groups in the climate movement to apply.

Equal Employment Opportunities

Climate Catalyst is an equal opportunity employer and complies with all applicable employment opportunity laws prohibiting discrimination. We welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, veteran status, or any other basis protected by applicable law.

How to Apply

To apply, please upload a cover letter of no more than one page outlining interest in the role and your CV to this application page.

We're looking for someone to help manage Crimestoppers in the Avon and Somerset area.

Contract: Fixed term until 31 March 2026

Location: Home-based (with regional travel across Avon & Somerset)

Hours: 15 hours per week (0.4 FTE, flexible, including some unsociable hours)

Salary: £15,531 per annum (£38,828 FTE)

Crimestoppers is seeking a Regional Manager to act as our representative across the region. This key role will:

• Lead the creation and delivery of impactful crime prevention campaigns with law enforcement and community partners.

• Coordinate cross-border and national initiatives in support of ROCUs, the NCA, and other agencies.

• Drive funding opportunities to support our work, from campaigns to outreach.

• Empower volunteer committees to thrive and achieve their full potential.

• Act as a spokesperson for Crimestoppers with local and regional media.

We are looking for someone with strong project management and budget management experience, confident in working under pressure, building strategic relationships, and occasionally working unsociable hours. Experience with the voluntary sector, media campaigns, or policing practice would be an advantage.

This is a really exciting opportunity to make a real impact in crime prevention.

You'll find more details in the job pack here.

JOB TITLE: Membership Executive (Wales and Ireland)

CONTRACT: Permanent, Part Time (21 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Membership & Education

LOCATION: Home/Field based *with regular travel throughout Wales and Ireland, and to RLSS UK HQ, where required

REPORTS TO: Membership Manager

SALARY: Grade E £27,308 (pro rata)

ROLE OVERVIEW

We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.

Pivotal to the role will be the collaboration with external agencies and clubs in Scotland, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region.

KEY TASKS, ROLES, AND RESPONSIBILITIES

• To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety Wales, Water Safety Ireland and associated partners including attendance at relevant meetings
• To actively recruit and increase the number of clubs affiliated to RLSS UK
• Understand the water safety and drowning prevention geographical landscape across Wales and Ireland and actively seek to enhance lifesaving provision in areas of low activity
• In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport
• Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies
• Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective
• Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members
• Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK
• To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain
• Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely
• Ability to attend occasional evening events

OTHER DUTIES & RESPONSIBILITIES

• Lead on and support ad hoc projects as required
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
• To demonstrate and uphold the Society’s values and behavioural standards
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION

Essential Relevant Experience, Skills and/or Aptitudes

• Experience of working with volunteers and sporting clubs
• Experience of planning, prioritising, and managing a varied work programme and number of projects
• Experience of effective liaison with external stakeholders to deliver outcomes and impact
• Able to communicate effectively with people at all ages and all levels
• High level of computer literacy
• Excellent accuracy in numeracy and literacy
• Ability to act on own initiative and to work as part of team with excellent interpersonal skills
• A positive ‘can do’ attitude

Desirable Relevant Experience, Skills and/or Aptitudes

• An understanding of lifesaving and water safety sector/community
• An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland
• Demonstrable experience of increasing participation in underrepresented groups
• Experience of working with governing bodies
• Sport or Community Development qualification
• Demonstrable experience of running or being involved in a sport club
• Ability to adopt a flexible approach to work to meet the needs of the role

YOUR STRENGTHS

• Personable – You can communicate effectively with people at all ages and levels.
• Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners.
• Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.
• Empathy – You readily identify with other people’s situations and can see things clearly from their perspective.
• Initiative – You take independent action to make things happen and to achieve goals.
• Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges.
• Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage.
• Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (Wales and Ireland) 

Closing Date – 5pm, Wednesday 15 October 2025

Interview Date – w/c Monday 20 October 2025 our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page).

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in East London or Essex for this role.
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
   

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
   

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
   

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
   

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
   

• Attend conferences and run CPD events on behalf of Unifrog.
   

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.
   

• Track record of excellent relationship management.
   

• Extremely well organised.
   

• Keen attention to detail.
   

• Active listening and objection handling skills.
   

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
   

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
   

Key details
 

• £37,306 per annum (Grade B), plus commission and car allowance.

• OTE £45,000.

• Permanent and full-time.

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
   

• Full UK driving licence and access to a car is essential.
   

• All travel expenses covered.
   

• Candidate must be based in East London or Essex.
   

• Home based with some travel to schools and colleges in your region.

• Start date: as soon as possible, though we will be flexible for the right candidates.
   

• To discuss any details about the role before applying, please contact Mhairi (details on our website).
   

• We can only consider candidates who have the right to work in the UK.

 

Application process

Deadline: 10:00AM (BST) on Friday 10th October 2025.
 

Stage 1: Application form (~1 hour)

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

• ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

• iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
   

• Video call interviews will be held on w/c 20th October 2025.

• Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

• Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

 

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Our Client is a dynamic and passionate team committed to reversing the most significant decline in young people's well-being in over a generation. They believe it's not inevitable that children's lives get harder every year and they have a bold plan to change this. Their Major Appeal represents the most ambitious investment in early help and mental health support they have ever made. The team is now looking to appoint a Corporate Partnerships Manager and Prospectus is leading the search.

The Corporate Partnerships Manager will build a robust prospect pipeline of high-value corporate partnership opportunities and be a knowledge leader within prioritised business sector. You will produce bespoke, persuasive and high-quality proposals, pitches and campaigns, ultimately securing multiple new corporate partnerships each year. Collaborating closely with the Head of Corporate Partnerships and reporting to the Senior Corporate Partnerships Manager, you will work across activity groups to develop communications strategies for each corporate supporter segment to maximise long-term value.

The successful candidate will have good knowledge of new business development and managing mutually beneficial relationships in a fundraising or high values sales context. You will have expert knowledge of corporate fundraising  theory and methodology and will have a demonstrable set of experiences of partnership and audience marketing.  

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to submit a cover letter. We are looking forward to connecting with you soon.

This role will play a key part in supporting MMHA’s successful campaigning, including supporting our maternal mental health councils project, and helping drive change so that women, birthing people, babies and families affected by maternal mental health problems can access the right care, at the right time, without discrimination.

Job purpose

Support planning, implementation, and evaluation of MMHA campaign and policy work to improve perinatal mental health care systems, policy and practice in the UK.

Main responsibilities

• Support policy activities relating to MMHA’s Maternal Mental Health Councils project.
• Assist with the production of campaign resources, including desk research, drafting copy, and proof reading.
• Read and summarise policy information, such as reports and carry out data analysis, to support MMHA’s evidence base.
• Lead political monitoring, keeping abreast of tracking relevant policy and political developments to identify opportunities and risks for MMHA’s campaigns and policy priorities.
• Support MMHA’s campaigning across the devolved nations, working with local stakeholders in Northern Ireland, Scotland and Wales to inform, amplify and facilitate campaign activities.
• Hold knowledge of parliamentary procedure and systems to ensure strategic and targeted influencing work, supporting relationships with parliamentarians, including providing clear communications.
• Ensure MMHA’s commitment to equity, diversity and inclusion runs throughout MMHA’s campaigning and policy work.
• Maintain relationships with range of stakeholders to support MMHA’s campaigning and influencing, including MMHA members, parliamentarians, champions and academics.
• Support campaigning communications activities, including media and social media support, website editing and writing copy for articles or newsletters.
• Keep a library of policy resources and an up-to-date bank of statistics and evidence to support internal and external use.
• Assist the Head of Campaigns and Policy and wider team with administrative and other tasks, including the organisation and facilitation of meetings and events and responding to routine enquiries.
• Help support MMHA projects as required. 
• Work with the team on campaign evaluation.
• Maintain a diary of key campaign dates and events.
• Represent the MMHA at events as required.

Please see the attached job pack for further details. 

How to apply

To apply for this role, please submit:

1. A CV (maximum 2 sides of A4)
2. A cover letter (maximum 2 sides of A4)

Please note: We are expecting a large number of applications for this role. Applications exceeding the page limits (2 sides of A4 per document) will not be considered. In addition, to help with anonymising applications, please only include your initials in your CV and cover letter – please do not include your full name or a photograph.

What to include in your cover letter

Please start your cover letter with:

• Please address how you meet the first six points of the essential skills and experience of the person specification.
• A brief summary of your experience working with civil servants, MPs and decision-makers.
• An example demonstrating your interpersonal skills and ability to engage with wide and diverse groups.

Feel free to then share your broader interest in the role and what additional qualities you would bring.

Where to send your application

• Please submit your CV and covering letter to the email address provided in the attached job pack.
• The deadline for applications is 10am on Thursday 16 October 2025.
• Applications submitted after this time or not following the outlined process will not be considered.

Interview details

First interviews are expected to take place online Thursday 6 November 2025.

Would you like to join RBL’s influential Campaigns, Policy and Research team? Would you like to to champion and advocate for the interests of the Armed Forces community?

We are looking for a Policy Officer to join our busy team, specialising in welfare and employment policy. This role will see you working to influence the policy landscape, and develop evidence-based policy positions, on issues concerning finances and debt, welfare benefits, and employment, affecting the Armed Forces community.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to the Policy Manager, key responsibilities will include:

- Monitor the policy landscape and upcoming policy development across the welfare and employment portfolio, within central, local, and devolved government
- Track and analyse changes in needs, priorities, and concerns of the armed forces community
- Use qualitative and quantitative research, policy analysis and lived experience to develop robust, evidence-based policy positions and proposals
- Identify, establish, and maintain an impactful network of key policy stakeholders across the charity sector and government
- Represent RBL publicly through securing opportunities to present policy issues and products, including at relevant events, workshops, external committees and working groups

You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings) to our London Head Office hub.

Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Director of Programmes and Partnerships

Location: Home or Office based (offices located in Birmingham, Glasgow, London, Bristol, Cardiff) Flexibility required to visit UK offices and teams as needed.
Department: The Big Issue Group
Contract type: Permanent
Hours: 35
Salary: £60,000 per annum

Play a strategic and leading role in the development and delivery of support programmes across Big Issue Changing Live CIC.

Big Issue Changing Lives CIC is looking for a Director for Programmes and Partnerships to lead the development and delivery of national programmes of support across Big Issue Recruit and Street Sales, test new ways of working and develop key partnerships to improve outcomes for people experiencing poverty across the UK.

You will also identify fundraising priorities, build national strategic partnerships, deliver a volunteer programme to improve engagement across local communities and lead on safeguarding across the CIC.

As an individual you will have experience of delivering services to achieve agreed targets, and of generating income to develop and grow these services, have excellent networking skills, possess a good understanding of third-party organizations relating to homelessness, universal credit, mental health, substance abuse and employment, and knowledge of poverty and homelessness issues and the difficulties vulnerably housed people face.

You will enjoy autonomy and working on your initiative, but will also enjoy working as part of a team and be able to create a collaborative and focussed working environment, both within your own department and as a member of the senior management team of the Big Issue Group. Therefore you will be someone who leads by example, demonstrates strong leadership and can be a role model showing the organization’s values through your own behaviour.

For a full list of key responsibilities and tasks, cores skills and experiences required as well as a background to the Big Issue Group and a full list of Staff Benefits - please see the Job Pack below.

Salary and Benefits offered

• Salary - £60,000 per annum.
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Access to Blue Light Card benefits scheme.
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

The role can be home or office based (offices located in Birmingham, Glasgow, London, Bristol, Cardiff) but will involve nationwide travel visiting teams and offices across the UK.

Closing date - 05th October 2025 (23:59pm) - Interviews will be held in person at our London Head office in the week beginning 13th October and will involve a presentation and question and answer discussion session.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, the Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now the Big Issue Group consists of the Big Issue Media Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Impact Ltd.

Benefits: As well as a salary commensurate with our sector, we are proud of our family-friendly staff benefits. We offer 3 days paid leave in a rolling year to care for a sick child or grandchild, 3 days paid leave in a rolling year to care for a sick or elderly relative, an incremental holiday scheme, life cover, a healthcare cash plan, access to an open learning library and other learning & development opportunities, an enhanced contribution into our workplace pension and a generous maternity package. We particularly welcome applicants from those who are underrepresented, such as women in senior roles such as this, disabled people and people from Black and Minority Ethnic communities.

REF-224 049

Salary: £42,787

Grade: 3

Position type: Full Time, Permanent, 37.5 hours per week (Flexible working considered)

Responsible to: Head of Philanthropy & Partnerships

Direct reports: Corporate Partnerships Officer

Location: Remote (UK), within reasonable commuting distance to London to accommodate regular partner & prospect meetings. This may be up to once a week.

ROLE PURPOSE:

Join ShelterBox's high-performing Philanthropy & Partnerships team, in a role that is all about ambition, collaboration and impact.

As Corporate Partnerships Manager, you'll be at the forefront of growing and diversifying ShelterBox's private sector partnerships - unlocking bold, strategic collaborations that help deliver emergency shelter to families whose lives have been devastated by disaster.

With a loyal portfolio of partners already established, this role is your opportunity to lead the charge on new business. You'll shape sector strategies, grow our pipeline of prospects and turn creative ideas into long-term, multi-faceted partnerships that drive real change.

You will work with the Corporate Partnerships Officer to support stewardship of existing relationships, ensuring partners feel valued, engaged and inspired to continue supporting ShelterBox's lifesaving work. But your focus will be outward-facing and future-focused - identifying new opportunities, crafting compelling propositions and making ShelterBox stand out from the crowd.

You'll manage and mentor the Corporate Partnerships Officer, report directly to the Head of Philanthropy & Partnerships, and collaborate with the wider Philanthropy & Partnerships team. You will also be backed by colleagues across the organisation, and our global affiliate network. Together, you'll maximise opportunities, deliver powerful partnerships, and help shape the future of corporate giving at ShelterBox.

WHO ARE WE LOOKING FOR?

We are looking for a strategic, creative, and proactive individual who will play a key role building strong relationships with decision-makers within businesses to help us deliver emergency shelter to the most vulnerable people hit by conflict, disaster and climate crises.

You must be confident in presenting a compelling case for support, both in writing and verbally, and be able to build relationships easily - both externally and internally. We're especially looking for someone who brings strategic thinking and planning, and who can focus their energy on targeted, high-impact work that drives results. Previous experience in corporate fundraising or within a high-value partnerships team is strongly preferred.

This position is for someone looking for a dynamic and varied role, working with a huge range of stakeholders to identify and unlock opportunities to connect the private sector with meaningful impact. It is a perfect opportunity for a forward-thinking, articulate, and personable relationship fundraiser who wants to play a pivotal part in helping communities around the world rebuild after disaster.

Duties will include but not be limited to:

New business

Lead on new business development by proactively identifying and cultivating high-value corporate prospects, with a focus on building a strong and diverse pipeline.

Conduct targeted sector research in collaboration with the Stewardship and Research Officer & Philanthropy & Partnerships Assistant to uncover new opportunities and develop tailored engagement strategies that align with ShelterBox's mission and values.

Leverage networks and connectors - including the Philanthropy Advisory Board - and attend relevant industry events and conferences to expand ShelterBox's reach within priority sectors.

Design bespoke cultivation plans for prospects in the pipeline, using creative and varied approaches to engage new audiences and convert interest into long-term support.

Develop compelling proposals, pitches, and partnership packages by working cross-functionally with teams across the organisation, especially the International Programme Department and Brand & Content team.

Deliver engaging presentations and pitches to a wide range of audiences, inspiring support and showcasing the impact of partnering with ShelterBox.

Collaborate with international colleagues, particularly in the USA, to explore and respond to global corporate partnership opportunities as they arise. Proactively contribute to establishing new ways of working across markets to unlock shared value and international engagement.

Ensure alignment with ShelterBox's Ethical Partnerships Policy by supporting due diligence screening in partnership with the Stewardship and Research Officer and Philanthropy & Partnerships Assistant.

Relationship management

Personally manage relations with ShelterBox's most valuable partners: taking time to understand partner needs and decision-making drivers, and utilising insight into objectives, motivations and internal priorities to tailor engagement strategies to maximise partnerships.

Seek opportunities to uplift and add value to partnerships by having a thorough understanding of ShelterBox's work, networks and funding needs.

Work with and support the Corporate Partnerships Officer to effectively manage and steward their portfolio of accounts.

Deliver creative stewardship and communication plans to ensure our corporate partner's key stakeholders and staff feel part of ShelterBox; providing them with inspiring stories, unique staff engagement opportunities, and strong impact reporting.

Deliver first-class grant management when securing restricted income (including tracking pipeline, contracting, reporting requirements etc.)

Strategy, engagement and data

Working with the Head of Philanthropy & Partnerships, to refine and implement the Corporate Partnerships Strategy, ensuring it is targeted, aligned with organisational priorities, and translated into work plans.

Drive strategic planning and income generation, working towards agreed targets and supporting the effective management of the Corporate Partnerships budget.

Shape and deliver ShelterBox's corporate engagement offering, collaborating with the Learning and Development team to create impactful training and staff engagement experiences for partners.

Prepare for and lead emergency fundraising appeals to corporate audiences, to mobilise and maximise support in response to major disasters.

Develop and coordinate events to deepen corporate partner's engagement, and contribute to the delivery of wider Philanthropy & Partnerships events that showcase ShelterBox's mission and impact.

Maximise the benefits of the CRM system (Microsoft Dynamics) to create and implement strategic cultivation and stewardship journeys for corporate partners, keeping records updated and following Data Protection rules. Stay informed on global trends in corporate giving, and the humanitarian sector, using this insight to inform strategic decision-making and partnership development.

Leadership

Provide strategic and supportive line management to the Corporate Partnerships Officer, ensuring clear objectives, success indicators, and personal development plans are in place and regularly reviewed.

Foster strong, collaborative relationships across ShelterBox, working closely with colleagues in the UK and internationally to align efforts and maximise partnership impact.

Act as a subject matter expert (SME) in private sector partnerships, sharing knowledge, insight, and best practice with the wider ShelterBox team and our global affiliate network.

Contribute flexibly and proactively to the wider work of the Philanthropy & Partnerships team, undertaking other reasonable duties as required to support team goals and organisational priorities.

Location: Birmingham, Manchester or London (Hybrid working - minimum of 2 days in the office) 

Interviews: w/c 20th October 2025 

Are you ready to lead the technology that helps transform young lives? As our Application Support Manager, you’ll play a crucial role in ensuring the systems we rely on every day are effective, efficient, and empowering. You’ll be at the heart of our mission—enabling our teams to do what they do best: support young people into work, education, or training.

In this role, you’ll lead and develop a skilled Application Support team, providing oversight of our business-critical platforms. You’ll define team objectives aligned with wider organisational goals, oversee incidents and service requests, manage system upgrades and enhancements, and collaborate with colleagues across development, architecture, and third-party suppliers to drive continuous improvement. Your ability to manage multiple priorities, lead with empathy, and drive system performance will be key to our success.

We’re looking for someone with strong leadership experience in application support, who brings a deep understanding of IT service management principles like ITIL. Your problem-solving skills, clear communication, and ability to build effective relationships with internal stakeholders and external vendors will be vital. Familiarity with CRM, ERP, or HRIS systems, as well as tools like ServiceNow, will help you hit the ground running. Experience within the charity sector is a bonus, but we’re more interested in your potential, your purpose, and your desire to make a difference.

The young people we support rely on our teams, and those teams rely on technology that works. Your leadership will ensure they have the tools they need, when they need them, so they can focus on helping young people reach their potential.

If you’re looking for more than just a job and if you want your tech skills to create real social change, we want to hear from you. Even if you don’t tick every box, your drive and purpose could make you the perfect fit.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Application Support Managers? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Application Support Managers! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

We’re looking for an experienced content officer to create and share our charity’s impact, stories and campaigns in new and compelling ways to help raise awareness, grow our audience and drive engagement. 

This is a hands-on role and requires someone with proven experience of creating high-quality, creative and engaging content across print and digital platforms, including video, email, web and social media.

If you’re excited by the opportunity to create and deliver a wide variety of content which makes a difference to women, sick kids and their families, we’d love to hear from you. 

Please see our job information pack for further details on this role and what we as a Charity have to offer!

Interviews will be held at our office at 5 Rowchester Court, Whittall Street, Birmingham, B4 6DH on Wednesday 22 October.