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Head of learning and development jobs in south tottenham, greater london

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Top job
Bank Workers Charity, London (Hybrid)
£35,790
Are you empathic and able to work calmly under pressure, with experience of supporting people who are vulnerable? Join our supportive team!
Posted 1 day ago
Top job
Sufra NW London, Greater London (Hybrid)
£42,230 per year
Seeking a strategic Community Programmes Manager to lead our Community & Garden Programmes in line with our new 2030 strategy.
Posted 6 days ago Apply Now
Jangala, London (On-site)
£37,000 - £42,000 per year
Jangala is seeking a technically adept and impact-driven person to generate insights from our internet inclusion projects across the world
Posted today Apply Now
Single Homeless Project, Islington (On-site)
Starting at £28,953.79 and rising incrementally to £31,101.42 per annum
Provide vital support to those facing complex challenges: mental health difficulties, substance use, trauma, and physical health concerns.
Posted today
Closing today at 12:00
Leadership Skills Foundation, Remote
£35,000 per year
Posted 1 week ago
Closing tomorrow
CAFOD, London (On-site)
£33,861 - £41,852 per year
Posted 1 week ago
Closing in 7 days
Guy's and St Thomas' Foundation, London (Hybrid)
£38,000 - £41,000 per year
Posted 2 weeks ago
High Trees Community Development Trust, London (On-site)
£25,000 - £30,000 FTE (15,000 - £18,000 pro rata per year)
Our Youth Workers and Play Workers play a pivotal role ensuring the smooth running of our services for children, young people and families.
Posted 2 days ago
Closing in 2 days
Law Centres Network, London (Hybrid)
£41,115 (£33,209 pro rata) (NJC Pay point 32, PO2)
Posted 3 weeks ago Apply Now
Scottys Little Soldiers, Remote
£32,000 - £36,000 per year
Scotty’s is seeking an experienced bereavement counsellor to join our small but effective team.
Posted 1 day ago
Closing in 5 days
Police Now, London (Hybrid)
£29,000 - £32,000 per year
You will join our brilliant Force Partnership team who are responsible for developing relationships with stakeholders across the UK policing
Posted 2 days ago
Page 4 of 13
London, Greater London (Hybrid) 4.79 miles
£35,790
Full-time
Contract (1 year)
Job description

Client Adviser Services & Grants Team


Location: Hybrid working (currently two days per week in our London office). 

Contract type: 1 year Fixed Term-Contract, 35 hours a week 

Starting Salary £35,790 per annum

 

 

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.

 About the role

Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.

Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.

It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.

You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.

If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.

 

 About you

You’re someone who genuinely cares about helping others – and knows how to listen without judgement.

You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.

Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.

You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.

 

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement. 

In your supporting statement, please tell us (around 100 words per answer):

1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.

2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
 

3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?

Closing Date: Tuesday 17th June 2025.

Interview date: Tuesday 24th June 2025
 

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

Posted by
Bank Workers Charity View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 27 May 2025
Closing date: 17 June 2025 at 00:00
Tags: Social Care / Development, Housing, Domestic Violence / Abuse, Helpline, Mental Health

The client requests no contact from agencies or media sales.