Head of media and communications jobs in city of london, hertfordshire
Job Title: Member and Supporter Experience Officer
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: 27th and 29th May
*This role sits within a pay grade with a pay range of £25,601 to £32,089. The salary on appointment will be set at the lower end of the pay range, to a maximum of £27,568 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This role is instrumental in ensuring a seamless supporter journey, helping to attract, welcome, and retain supporters while providing valuable insights to the organisation to improve supporter experiences. As an ambassador for supporters, the role also contributes to the organisation’s ability to deliver its charitable mission.
Key responsibilities
Supporter Engagement
- Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
- Triage enquiries, referring complaints, safeguarding and safety matters to the specialists in the organisation and escalating other enquiries as needed to subject-matter experts.
- Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
- Handle and manage the Direct Debit cycle, ensuring accuracy, compliance and timely processing with support from colleagues and finance.
- Provide monthly KPIs related to Direct Debits to Head of Member and Supporter Experience.
- Process and manage in-bound financial payments in an accurate and timely manner, managing any reconciliation as required.
- Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
- Support our auditors and finance team on any reconciliation or financial enquiries.
Data integrity and CRM Management
- Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
- Share key supporter data and insights within the organisation to elevate the supporter voice.
- Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
- Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
- Handle complex technical enquiries related to our digital tools such as app, website, insight hub.
- Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
- Provide training and support to key volunteers, such as Membership Secretaries, helping them to attract, welcome and retain members.
- Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Continuous improvement
- Input into new digital development to ensure supporters receive value, and to minimise pain points
Other
- Undertake such other duties as may be reasonably required of the post.
- Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
- A high standard of organisational, interpersonal and communication skills.
- An excellent telephone manner.
- An ability to maintain high levels of accuracy at all times.
- Ability to adapt style, tone and content to provide a tailored service to supporters.
- Ability to show initiative and determination to investigate and solve complex enquiries.
- Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
- Proven experience of working in a busy customer/supporter service environment.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Legacy Marketing and In Memory Manager
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
The Legacy Marketing and In Memory Manager is an exciting new role at MDUK, that will sit within the Individual Giving and Legacy Marketing team. You will be responsible for delivering the legacy marketing programme as well as excellent stewardship of Legacy and In Memory supporters. This role will help raise vital income to fund MDUK’s care, support and advocacy services and fund ground-breaking research into treatments for muscle wasting conditions.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vegan Corporate Projects Liaison
Position Objective:
To advance PETA's work, particularly our promotion of vegan living, by initiating and delivering various special projects
Term of Employment:
Full-time, Permanent
Salary:
£30,000 - £32,000
Location:
Remote in Mainland UK
Reports to:
Senior Corporate Projects Manager
Primary Responsibilities and Duties:
- Work with the Director of Vegan Corporate Projects and Corporate Projects Manager to develop and manage a strategic plan for PETA's work with companies
- Establish and maintain productive relationships with corporations and institutions, and negotiate to improve/increase their vegan options while reducing/eliminating meat, dairy and eggs
- Work with caterers at major sports arenas in the UK to encourage them to expand and promote their vegan food offering
- Encourage chicken shop takeaways to have vegan chicken options on the menu
- Develop positive ways to reach farmers, farming organisations, and the public, to promote plant-based agriculture
- Ensure consistency and best practices in external communications
- Prepare and deliver presentations to executives
- Initiate and execute projects to encourage the public to try a vegan lifestyle
- Develop and make recommendations for ways to increase media coverage of vegan eating in order to help push it further into the mainstream
- Oversee, organise, participate in, and execute vegan-related awareness events
- Attend meetings in order to brainstorm and develop future projects
- Work with PETA's media and marketing teams to achieve maximum exposure for our corporate work
- Represent PETA's corporate campaigns to the media and the general public
- Travel to attend meetings or news conferences
- Perform any other duties assigned by the supervisor
Qualifications:
- Minimum of two years' experience in advocacy, public relations, or corporate affairs
- Demonstrated ability to create and deliver presentations, address and overcome objections, and negotiate and close deals
- Proven exceptional organisational and research skills
- Excellent written and verbal communication skills
- Demonstrated ability to work independently and effectively with minimal supervision
- Thorough knowledge of animal rights issues and PETA campaigns
- Knowledge of hospitality industry a plus
- Ability to work well under pressure and meet deadlines
- Commitment to the objectives of the organisation and the ability to advocate its positions on issues in a professional manner
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
12 month fixed term contract (maternity cover)
This role is involved with the day-to-day running of our social media channels and peer-to peer support forum—2 of our most important spaces for connection and conversation. You'll shape content, manage engagement, and ensure our digital spaces are welcoming, inclusive, and supportive for everyone affected by breast cancer. You’ll work closely with teams across the charity to amplify our voice, grow our reach, and support our wider goals. You’ll also line-manage 1 digital community officer. It’s a hands-on, people-focused role where your digital skills will make a real difference every day.
About you
You’re a digital native with a heart for community and a mind for strategy. You believe in the power of connection—particularly for those navigating or impacted by breast cancer—and you’re ready to work on inclusive, impactful online spaces.
You’ve got experience managing digital spaces, writing copy for social, and confidence creating short videos for social channels.
You enjoy mentoring others, and you’re always looking for new ways to connect with diverse audiences.
You’re curious, collaborative, you often seek out opportunities to innovate, and you enjoy learning and sharing what you learn.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our Cardiff, Glasgow, London, or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Wednesday 21 May 2025
Interview date Week commencing 26 May 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this role, you’ll support and grow community fundraising by delivering inspiring events and campaigns that mobilise individuals, groups, and volunteers. You'll work closely with local supporters, think creatively to develop new fundraising opportunities, and build lasting relationships that help extend our reach.
We’re looking for someone who:
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Is passionate about helping vulnerable communities
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Enjoys working with people and building strong relationships
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Can confidently engage and inspire others, including volunteers and supporters
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Is creative, proactive, and able to think outside the box
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Has excellent organisational and communication skills
Whether you’re experienced in community fundraising or looking for a purposeful next step in your career, if you’re motivated by impact and compassion, we’d love to hear from you.
Apply today and help us change lives — one campaign at a time.
Would you like help drafting the person specification or responsibilities section to match this tone and structure?
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
PRIMARY OUTPUTS
To contribute to raising funds through high-quality bid and application processes which includes supporting the development of funding applications, stakeholder engagement. Evaluation reports and research underpinned by excellent communication skills.
To raise awareness of DMWS services through print, web and social media activity.
All the work must ensure that DMWS’ mission, values and aims are clearly articulated in a professional manner and that our vision for sustainability and growth to support our beneficiaries is successful.
To apply please submit a CV and covering letter explaining why you would be a good fit for the role. Please remember to click on ‘upload’ otherwise we may not receive your attachments.Applicants must hold a full UK Driving Licence and have access to a vehicle which may occasionally be required for this role. Applications will be considered as they are submitted. DMWS reserve the right to close the application process early and feedback will only be provided to candidates who attend interviews.
Key Responsibilities
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Contribute to the writing of consistently high-quality funding applications and bid documents which are accurate, substantiated, and contain compelling content. Ensure these are submitted to deadline and in line with the funders criteria as well as DMWS aims.
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Write, edit and submit evaluation reports as required by the funder – working with the Grant Manager and operational colleagues for support.
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Develop, update, and maintain an electronic project bid library resource, including written templates and application responses.
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Maintain an up to date register of all grant and trust fund providers applied to for projects, submission deadlines, and other relevant information, including timeframes for re-applying.
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Research and assess potential opportunities to obtain funding from grant making trusts and foundations, organisations, in order to sustain and develop DMWS services against strategic aims.
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Contribute to the development and updating of DMWS Website
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Develop and promote content for DMWS Social Media channels and other communication mechanism including print and online.
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Identify and build strong internal and external relationships.
As and when required, attend at various meetings and events at headquarters or other locations.
Work with other head office and operational colleagues to share intelligence and contribute to the delivery of DMWS Strategy and organisational sustainability.
General Support Tasks
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Promote the vision, mission and values of DMWS
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Contribute creative thinking, ideas and support to colleagues to help facilitate the promotion of a positive organisational environment.
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Represent and promote DMWS and its services, working with and supporting other staff, maintaining a positive and professional approach with all contacts both internal and external.
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Engage in, and undertake with enthusiasm, all opportunities for training and professional development in order to achieve additional skills as the role and organisation develops.
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Adhere to the terms and conditions of employment working within the policies and procedures of DMWS.
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Be responsible for own safety and others affected by your activities and to ensure adherence to DMWS’ policies and procedures regarding Health & Safety, GDPR, Data Protection, and confidentiality.
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Develop and maintain effective communications within DMWS to optimise outcomes.
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To establish and maintain links to other organisations relevant to the post, and to ensure that those links are shared as appropriate.
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To be aware of, and work to, safeguarding principles, practice and procedures.
The list of duties in the job description should not be regarded as exclusive or exhaustive. There will be other duties and requirements associated with the role and, in addition, as a term of employment you may be required to undertake various other duties as may reasonably be required
Person Specification
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Demonstrable experience of securing or involvement in funding through bid writing and funding applications.
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Demonstrable ability to communicate compelling messages in written form.
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Experience of coordinating and updating a knowledgebase system.
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Experience in organising, prioritising, and managing your time effectively.
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Creative instinct and ability to think laterally about new business opportunities.
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Collaborative and adaptive working.
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Experience of raising funds within the third sector.
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Experience of research and data analysis.
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Experience of working within the health, social care, wellbeing, or military third sector is desirable but not essential.
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Experience of working within project delivery or project development is desirable but not essential.
Skills
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Strong interpersonal skills that enable you to communicate internally and externally, and the ability to engage clearly with people at all levels.
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Excellent written and verbal communication skills.
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Accuracy and management of deadlines.
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Team working skills and the ability to work independently with little direction to prioritise work areas.
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Excellent IT skills including use of Word, Excel and PowerPoint Packages.
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Confident, self- motivated, target driven, strong team player.
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Ability to work under pressure and to demanding deadlines, delivering objectives to agreed timescales.
Personal Qualities
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The ability to deal positively within deadlines and presenting information with accuracy
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A flexible approach to work.
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Willingness to travel to DMWS HQ and other locations as required, with some overnight stays, and occasional weekend work.
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Proactive, committed, and forward thinking.
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Engaging manner and personality with the ability to forge effective working relationships with a range of staff and other stakeholders.
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Personal sensitivity, empathy, and flexibility to operate within the distinctive ethos and structure of DMWS.
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Strong commitment to DMWS’ aims of providing medical welfare services to those in need.
BENEFITS
We offer employees the following benefits: -
• Annual Leave: We give employees 30 days a year annual leave plus Public Holidays (pro-rata'd for part-time employees).
• Pension: Auto enrolment onto DMWS workplace pension scheme – subject to eligibility. You will make a minimum contribution of 5% which DMWS will match. Contributions will be matched up to 6% by DMWS.
• Death in Service Scheme: Three times your annual salary to nominated beneficiaries - subject to eligibility.
• Flexible Working: All flexible working requests are considered - many of our staff work flexible hours and work wholly, or partly from home.
• Smart Health: Access to a 24/7 virtual GP service, with a counselling service and on-line help and support around health and well-being matters.
• Work-based Parking/Mileage: For those who pay to park at their work-base, fees are repaid through expenses. Mileage claims are reimbursed in line with HMRC guidelines.
• Enhanced Sick Pay: Enhanced sick pay scheme for all employees upon completion of their probationary period.
• Staff Recognition: Staff are regularly recognised for their work by the leadership team and their peers, via internal events, social media, and industry awards.
• Personal Development Programme: DMWS supports employee continuing professional development and training.
• Above all, being part of the DMWS team means that you are making a difference to the lives of those working on the frontline.
• Great training opportunities
• £25 contribution towards eye tests and a contribution of £50 towards glasses. (As long as they are only needed for DSE use and not otherwise needed on a standard prescription).
• Enhanced maternity / paternity / adoption family friendly benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re growing our fundraising team! Here at Keech Hospice we know that raising more funds enables us to reach many more people in our community and we’re delighted that this has been recognised with a substantial investment into the team structure. You’ll be joining us at an exciting time for the team and the organisation, with a recent re-brand, a deep-dive into fundraising and the build of a new strategic plan for raising income - you could join a brilliant existing team to help us transform the way we fundraise and help us, help more.
Key Responsibilities:
- Creating, developing and implementing strategies to acquire, retain and engage individual donors
- Driving the growth of individual giving through digital channels and delivering online campaigns, social media fundraising and e-mail marketing
- Leading projects
- Analysing fundraising data to track performance and identify trends
What We're Looking For:
- Previous experience within fundraising and focus on digital fundraising
- Understanding of supporter/customer engagement strategies
- Excellent communication and project management skills
- Proficient in CRM systems
- Strong understanding of charity sector and fundraising regulations
What we offer:
- A competitive salary and generous annual leave
- Ability to carry over your existing NHS pension scheme
- Healthcare scheme
- Free car parking and cycle to work scheme
- Career development and progression opportunities
- A caring, supportive and inclusive environment
The client requests no contact from agencies or media sales.
ARMA (UK) is the professional association for research management in the UK. We represent research leaders, managers and administrators, offering professional development and opportunities to build networks, knowledge and skills.
We are looking for a Conference and Major Events Manager to lead on the delivery of our successful annual conference and other major events.
The role includes, but is not limited to, project management, budgeting and financial management, marketing and promotion, sponsorship and exhibition sales/ coordination, venue selection and contracting, supplier management, speaker liaison, abstract management and delegate administration.
This role will work closely with our Head of Membership Engagement, the chair of Conference and Conference Working Group to deliver an excellent programme and outstanding delegate experience. The role holder is also responsible for managing the relationship with our appointed Professional Conference Organiser (PCO).
For full details about this role, our work and the skills required please refer to our role profile.
The client requests no contact from agencies or media sales.
About us: Tender works with children and young people to prevent domestic abuse and sexual violence through creative projects. Since 2003, Tender’s work has grown and diversified from a single workshop programme delivered to schools, into a broader range of programmes reaching both children and young people and professionals with a safeguarding responsibility such as teachers, youth workers, social care workers and foster carers. Tender’s programmes include Healthy Relationships projects delivered across England, projects delivered using online resources and technology, specialist projects for vulnerable children and young people, whole school and whole setting approaches, and training for professionals with safeguarding responsibility and in workplaces.
About the role: The main purposes of the Projects Coordinator role are:
- Coordinating the administration of all aspects of Tender’s training programmes for adults across the organisation, with a focus on the coordination of our INSET work with schools.
- Supporting the Head of Adult Services and Service Delivery Lead (Adult Services) to manage relationships with Tender’s internal and external stakeholders, including colleagues, workshop leaders, teachers/carers, delivery partners and other service professionals
- Monitoring and evaluating the impact of Tender’s training sessions
Success in this role would mean that, after six months, you will have:
- Successfully coordinated the delivery of our adult training sessions in schools and youth settings
- Built good working relationships with the schools and settings we work in, and the facilitators who deliver our work
- Supported and worked flexibly with the Head of Adult Services and other colleagues to ensure the high quality and continued improvement of our work
- Use Tender’s data management systems, such as Microsoft 365 and Salesforce, confidently and in line with Tender’s policies
Essential requirements:
- Level 3 qualification in developing and delivering domestic violence training, or equivalent experience and a willingness to undertake the Level 3 training
- Proficiency in office software, including Word, Excel, Powerpoint
- Ability to coordinate complex projects involving a range of internal and external stakeholders
- Demonstrate commitment to safeguarding and equal opportunities
- Ability to manage your own time and priorities to meet the agreed objectives
- Ability to work with colleagues across departments and organisations
- Ability to solve problems, working flexibly and collaboratively
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The School:
Merchant Taylors’ School is a large Independent Boys’ School, situated in 280 acres of parkland in Northwood, Middlesex. The School was founded in 1561, is owned by the Merchant Taylors’ Educational Trust and moved to its present site in 1933. There are four distinct boys’ day schools on campus. The Nursery, the Pre-Prep & the Prep cater for 370 boys, while the Senior School has over 960 pupils. The Senior School employs over 110 teachers and 160 Support staff across Merchant Taylors’ School.
Main duties and responsibilities:
Fundraising
· Developing and innovating the school’s regular giving programme, the Merchant Taylors’ Fund, to ensure a consistent income stream and increased participation from alumni, parents and friends.
· In conjunction with external consultants, running our (currently) biennial telephone fundraising campaigns and Giving Days.
· Liaising with school departments, clubs and societies to identify exciting projects to motivate supporters.
· Segmenting and targeting recipients for appeals to ensure the greatest impact and returns.
· Devising the strategy for promoting legacy giving as a means of supporting Merchant Taylors’, and to implement this strategy to increase the number of known legacy pledges to the school.
Stewardship
· Establishing and running a comprehensive benefactor stewardship programme that thanks and stewards donors at all levels, including legacy pledges, through regular communication and events.
Reporting
· Reporting on progress against all objectives to the Development and Alumni Relations Sub-Committee of Governors.
· Where appropriate, working with the Development Executive (Events and Communications), to produce benefactor report publications and contribute to other Development publications.
· Ensuring that all contact with OMTs and parents is recorded on the Development Office’s database, the Raiser’s Edge.
Safeguarding responsibilities:
It is the post holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom s/he is responsible, or with whom s/he comes into contact and to adhere to and ensure compliance with the School’s Safeguarding Policy Statement at all times. If in the course of carrying out the duties of the post, the post holder becomes aware of any actual or potential risks to the safety or welfare of children in the School s/he must report any concerns to the Head Master.
Merchant Taylors’ School is an equal opportunities employer committed to safeguarding and promoting the welfare of children. As this role will bring you into contact with children you are expected to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).
Further information on how the School uses personal data is set out in the School’s Staff Transparency Notice, which can be found n the Vacancy page of the School Website.
The client requests no contact from agencies or media sales.
Are you ready to lead meaningful change in an organisation that puts young people at the heart of everything it does? As our Change and Transformation Lead, you’ll play a pivotal role in shaping how technology supports our mission—driving improvements that make our systems more effective, user-friendly, and impactful. This is your chance to work across a wide portfolio—from HR to fundraising systems—defining a transformation roadmap that enables real operational efficiency, supports our people, and maximises value for money, all while maintaining the highest standards of data security and integrity.
This is more than just a technology leadership role—it’s an opportunity to make a lasting difference. You’ll help guide major projects like a £900k CRM replacement, work with passionate teams who care deeply about our mission, and ensure our systems empower us to reach more young people with the support they deserve.
If you're a strategic thinker with strong programme management and people leadership skills, and want your work to have genuine social impact, we’d love to hear from you. Even if you don’t tick every box, we encourage you to apply—your potential matters just as much as your experience.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
The Work Rights Centre is looking for an experienced solicitor to contribute to our growing employment rights programme by providing expert legal advice and casework, and supporting the wider development of the charity and our strategic goals.
This is an ideal opportunity for a candidate with a strong sense of justice, who values impact, teamwork, and the autonomy of working in a diverse and agile team. We can accommodate flexible and remote work, and offer 28 days of annual leave in addition to a winter holiday break.
The role
As Employment Solicitor, you’ll provide excellent employment legal advice, and support the Head of Employment in supervising our two senior legal advisers. You’ll also use your expertise to create accessible public-facing legal information, deliver training to other advisers, and collaborate with colleagues in the policy team. This is a real opportunity to support vulnerable workers' individual and group claims, while contributing to systemic change.
About you
We seek a colleague who shares our mission to end in-work poverty by helping vulnerable workers find justice, and who has:
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Three years PQE in the UK in employment law;
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Experience of working in a legal team, supervising and delegating work;
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Excellent case management skills, demonstrating an ability to quickly gather case facts, draft good case summaries, plan actions accordingly;
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Excellent client management skills, including courtesy, professionalism, an ability to set realistic expectations and keep the client informed of case progress;
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Knowledge of, and empathy with, the backgrounds and experiences of migrants and other vulnerable workers.
Please download the job description for full responsibilities and complete person specifications.
The client requests no contact from agencies or media sales.
Your new company My client is a top University that specialises in design and digital media in a buzzy area of London, and they are looking for an interim Library Manager to manage a team of 3 with direct reports for an initial 8-week period.
Your new role
- To manage the services, resources and operations of the Library, ensuring the efficient and professional delivery of innovative and customer-focused library and information services to staff and students.
- Provide day-to-day management and effective leadership of the Library team, undertaking the full range of management responsibilities, ensuring their effective working against institutional priorities. This includes managing performance, conducting annual performance and development reviews, identifying training and development needs, workforce and succession planning, staff recruitment and induction.
- Work with academic staff and students to develop a comprehensive understanding of resource demands and ensure that resources and collections meet the learning and research needs of the institution.
- To work with the Head of Academic Operations in the development of a strategy for the library reflecting the vision of the Institution.
- In collaboration with the Head of Academic Operations set and monitor service standards and foster a professional environment of continual improvement, customer service focus and inclusivity across the team, delivering and embedding change where required.
- Ensure services, resources, policies and procedures are effectively promoted to stakeholders across relevant communication channels. This includes staff and student inductions, workshops and managing the library intranet.
- Manage the physical and digital library spaces, ensuring they provide effective learning environments to support stakeholder needs and to work with the Head of Academic Operations, identifying priorities and costs for the ongoing innovative development of these spaces and resources.
- Manage specialist archives and collections.
- Ensure the library team maintains the spaces consistently to a safe and professional standard.
- Proactively work with key stakeholders internally and externally to ensure effective service delivery.
- Review, revise and implement relevant processes, procedures, policies and supporting documentation, ensuring that they reflect best practice and regulatory changes.
- Effectively manage delegated budgets and resources, including budget forecasting, and ensuring resources are cost-efficient and used effectively to deliver value for money.
Ensure that new and existing resources are fully utilised to deliver maximum benefits for students, staff and external stakeholders. - To monitor new and emerging library and information management developments and legislation, identifying their impact and making recommendations to take advantage of them or reduce their risk in the university's activities.
- Represent the institution within appropriate forums such as SCONUL and the M25 Consortium of Academic Libraries.
What you'll need to succeed
- Experience of managing library and information services and resources, including catalogues, collections and online resources
- Experience of working in a library setting in higher education
- Proven track record of managing budgets and financial administration
- Demonstrable experience of effectively managing staff and leading teams
- Experience using and/or developing digital resources
- Experience of building relationships with key stakeholders and collaborating on planning and service developments
- Experience of developing and implementing library policies, procedures and services
What you'll get in return
Flexible working options available. 8-week contract at a competitive rate at mid-manager level in a vibrant part of London
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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*CAMPAIGN & PROGRAMME MANAGER*
About us
The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.
We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.
We are backed by some of the most high-profile campaign and research organisations in the UK. Our members include early years provider membership bodies, parent campaign groups, early childhood experts, trade unions, the business lobby, anti-poverty campaigners and NGOs. Together, we use our collective voice and research to build public and political support for early education and childcare.
And it’s worked. Thanks to the dedication of our members, early years is now one of the top six priorities for the new government’s Plan for Change, but our work isn’t done – we have an ambitious agenda to ‘rescue and reform’ the system, ensuring that:
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every child can access high-quality education and care that their parents can afford and that will support them to thrive
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every provider is funded fairly for the places they offer
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every early years professional is rewarded and recognised for the skilled work they do
This year we launch a new three-year programme to achieve one of those key aims – raising the status of the early education profession, and we need a Campaign & Programme Manager to help us drive that work.
About the role
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Hours: 30 hours (4 days per week). Some out-of-hours work may be required for which TOIL will be given.
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Duration: Two-year contract with possible extension subject to funding.
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Location: Homeworking, but within easy reach of London
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Salary: £48,000 per annum FTE (£38,400 pro-rata)
Although we work remotely with a team that is spread nationwide, this role does require someone based in or close to London in order to deliver our Westminster programme of activities.
We work flexibly and it won’t come as a surprise to you that we understand the challenge of caring commitments. We trust you to manage your time, but we do expect that most of your hours are worked during standard office hours so that we can collaborate as a team and engage with our coalition partners. Our core working day is a Thursday. As a fully remote team this helps us to stay in touch and connect.
This role is initially offered on a two-year fixed term basis which we expect to renew in line with funding and is offered at four days per week. If you have a preferred working pattern, please speak to us and we would be happy to see if we can make it work.
The Coalition has experienced significant growth over the last two years and with early years firmly on the political agenda, we expect this to continue. Our hope is that this role will evolve and the successful candidate will continue to progress within this growing and impactful organisation.
For the last two years, the Coalition has been incubated by the Women’s Budget Group, the UK’s leading feminist economic think tank. Our growth means that we are now ready to spin out into a separate and independent legal entity. That means that your employment contract will initially be with WBG on behalf of the Coalition but will then transfer across to the newly constituted organisation. This won’t change your role, your terms or your pay, but we want to tell you now. We are happy to answer questions at interview about that.
What you can expect to be doing
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Whilst the coalition currently has almost 40 core member organisations who shape our policy and lead on our shared campaigns, we are looking to grow our network of supporter organisations – these are partners who share our belief in the value of early education and childcare even if they do not work directly in early years policy. The Campaign & Programme Manager will lead a new project to identify, onboard, engage and grow this supporter network, ensuring they remain up to date with the latest research produced by the Coalition and its partners.
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Managing the progress of this exciting yet complex programme, ensuring research partners are staying connected and all programme outputs feed into our overarching aims. This will include coordinating update meetings for programme partners and ensuring that we stay on track and meet our aims.
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With the support of the Head of Advocacy and our external comms partner, develop a new narrative to raise the profile of the early education workforce and deliver a series of campaign moments across paid, earned and owned media to support this work.
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Deliver ongoing comms and campaign projects designed to grow the coalition’s profile across a range of stakeholders.
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Analyse and scope political developments related to the early education and childcare workforce, identifying opportunities to engage and influence.
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Support the organisation of Coalition in person and online events.
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Engage collaboratively with Coalition members to coordinate and amplify their collective and individual voices and work.
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Support with the creation, writing and publication of communication materials including blogs, case studies, press releases and research reports.
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Work with our research partners to drive the aims of the programme.
About you
You will be creative, resourceful and highly effective at building relationships across a wide range of stakeholders. Above all else, you’ll be as passionate as our members about the opportunity that the early years holds for children, families and wider society.
You will play a pivotal role in driving the aims of our new programme, with responsibility for ensuring all elements of this complex programme are working in unison. You'll also be delivering campaign moments that raise the status of early educators while amplifying our emerging research from this programme, and activating new messaging and narratives.
With the support of our Head of Advocacy & Communications, you will grow our network of supporters, securing the backing of organisations from across civil society, the business community and the public sector for our shared aims.
Ideally you will have a good working knowledge of the challenges facing the sector and a good understanding of key influencers in this space including think tanks, MPs and journalists.
You will be a confident communicator with strong writing skills and an eye for detail. The right candidate will be comfortable working in a small team where we all muck-in and benefit from each other’s skills.
Person specification
Essential
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Strong background in advocacy and campaigns.
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Experience of managing research/advocacy programmes with multiple stakeholders.
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Good at building and nurturing relationships at all levels of seniority.
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Experience of working in a fast-paced campaign environment or working on high-profile campaigns that have had good cut-through.
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Excellent knowledge of both the media and political landscapes.
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Ability to write compelling, high-quality content for various audiences.
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Comfortable with remote-working with the ability to self-manage when necessary.
Desirable
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Good understanding of the complexities and challenges facing the early education and childcare sector.
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Experience of working on employment-related issues or with other public sector/education workforces.
The application process
Please apply with CV and cover letter by the listed closing date. No agencies please. We use anonymous recruitment.
The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.
We can only consider applicants with the right to work in the UK.
We regret that our small team does not have capacity to respond to unsuccessful applicants individually.
Closing date for applications: 9am, 19th May
Interviews: W/c 26th May
Start date: ASAP
Working together for an early education and childcare sector that delivers for our children, for parents, and for the economy.

The client requests no contact from agencies or media sales.
Community Cleanup Champion
Are you a community-minded person who is self-confident, energetic, reliable and enjoys being outside?
There are part-time roles available with community litter picking charity CleanupUK, who need help in their mission to engage people in looking after their local environment.
If you have a few hours a week to spend encouraging local communities and organisations to litter pick, then this could really suit you.
CleanupUK is recruiting three Community Cleanup Champions to work closely with our partner organisations in one of the following areas, encouraging local litter picking via our Cleanup Hub network:
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One role covering: Salford and Manchester
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Two roles covering: Camden, Enfield, Hackney, Haringey, and Tower Hamlets (Split of boroughs to be decided)
Cleanup hubs are spaces to store equipment for individuals and groups in the community to use. By hosting this equipment and loaning it out, Cleanup Hubs are championing volunteering in the community and promoting litter picking.
CleanupUK provides equipment and promotional support to help Cleanup Hubs get started with litter picking and engaging local people.
Cleanup Champions work closely with Cleanup Hubs and other partner organisations to encourage more people to get involved in litter picking locally.
We are keen to find cheerful people, with a sense of fun, who care about the environment and enjoy chatting to people of all backgrounds.
Main Purpose of the Role:
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To increase the number of people borrowing litter picking equipment from the Cleanup Hubs in your local area.
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To represent CleanupUK at a local level by attending litter picking events and supporting the development of the Cleanup Hub network.
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To develop strong relationships with partner organisations in the community:
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Supporting existing Cleanup Hubs to increase levels of engagement in their area by contacting new groups.
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Research and develop potential new partner organisations.
Key Tasks include:
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Liaising with Cleanup Hubs and local communities.
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Hosting and attending events and reporting back to CleanpUK’s Operational Team.
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Helping to keep active records of the litter picking that is taking place. This includes: ensuring litter picking statistics are being logged online by hubs, taking photos for our social media channels, and making notes on our shared database.
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Promoting the project locally, both on the ground and online.
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Online research to help us to identify new community partners, and attending online or face to face meetings with new prospective partners.
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Attending monthly team meetings online, and an annual face to face day-long team meeting.
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Developing an awareness of local funding opportunities and communicating these to our fundraising team.
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Occasional support to CleanupUK’s corporate partnership team may also be required such as leading a litter picking for a company.
We will only accept applications through the CharityJob website. The website will ask you to:
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Upload your CV
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Add a statement about how your experience meets the job description and person specification (up to 500 words)
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Answer a few practical questions such as your location and availability. Please answer all questions as fully as you can.
Please refer to the attached Job Description and Person Specification. Applications for the role can only be made via the CharityJob website. The deadline for applications is 11.30pm on Monday 19th May 2025.
We will only accept applications through the CharityJob website. The website will ask you to:
Upload your CV
Add a statement about how your experience meets the job description and person specification (up to 500 words)
Answer a few practical questions such as your location and availability. Please answer all questions as fully as you can.
The client requests no contact from agencies or media sales.