Head of Finance and Support Services 

We are currently recruiting for a part time, (17.5 hrs) Head of Finance and Support Services. This is an exciting new role for the charity and the successful candidate will be heading up a small team to support the rest of the organisation as together, we champion equality and aspiration for girls. The role will have a London base but we might be able to be more flexible in our approach for employees post probation.

You will work collaboratively across the organisation to ensure rigorous financial management, policies and controls are in place. You will also be responsible for ensuring our central support services including IT systems operate effectively and efficiently in support of all staff.

We are looking for a fully qualified accountant, with demonstrable knowledge of, financial monitoring and reporting systems. You will be experienced in preparation of budgets, management accounts and cash flows.

You should also have demonstrable experience of delivering improvement projects around finance, IT or processes.

With experience in a UK based charity, the ideal candidate will have a good understanding of charity finance, accounting for investments and regulatory compliance.

As a member of the leadership team you will contribute to the development and delivery of the GFS strategic plan.

This is a rewarding opportunity for an experienced professional.

Please Note CV's are not accepted

Purpose of Post

FACT’s mission is to enrich lives and shape the future through Film, Art and Creative Technology. You will be joining our team at an exciting time in the organisation’s development! The Head of Development will work closely with the CEO/Director, who joined the organisation in May 2019, and the new leadership team to identify, develop and implement opportunities for income generation in line with FACT’s Business Plan.

This role will be particularly focused on diversifying and growing income to help strengthen FACT’s business model, coordinating our upcoming Band 3 Arts Council England National Portfolio application, and leading on our capital fundraising campaign. The role will also be key in managing stakeholders including: local government, public funding distributors, trusts and foundations, EU funding, corporates and other strategic relationships.

The Head of Development will lead the Senior Management Team in the coordination and management of all bid writing and fundraising across the organisation, and take a lead role in the development, implementation and management of initiatives to maximise both contributed and earned income.

How to Apply

Please download the full job description and equal opportunities form. To apply, please send a detailed letter outlining why you are interested in the post and how your experience fits our requirements, plus a CV and a completed equal opportunities form.

Deadline

Sunday 29 March at midnight

Interviews

Interviews will take place on Monday 6 or Wednesday 8 April 2020.

More & Better - Together !

2020, the start of a new decade in which we want to do more and better – doubling our impact by 2025.

To achieve this we need an individual who has the drive, skills and passion to be responsible for helping us achieve ‘digital service transformation’ so that we can move to digital service delivery, the impact of which can be evidenced, across a range of different service user groups.

The holder needs to develop an understanding of end to end service user needs in order to develop the service user digital experience.

This job is responsible for leading the strategic development and operational management of YMCA’s Information Technology, including the oversight of our external IT contractors; plus the identification and implementation of all digital engagement tools and systems within the charity, in collaboration with relevant service Heads.

As a member of the Senior Management Team and in collaboration with the charity’s Trustees, the post holder will also contribute to the development of vision, direction and operational management of the charity as a whole.

Closing date: 29 March 2020

Anglican Communion Office are exclusively partnering with Robertson Bell to recruit a newly created Head of Finance to join their developing organisation. With exciting plans on the horizon, this will be a critical position for the Anglican Communion Office (ACO) to implement significant changes across a multi-faceted finance function.

About the Anglican Communion Office

The Anglican Communion is one of the world's largest Christian communities. It has tens of millions of members in more than 165 countries around the globe. All of their 40 provinces are autonomous and free to make their own decisions - guided by recommendations from the four Instruments: the Archbishop of Canterbury, the Anglican Consultative Council, the Primates' Meeting, and the Lambeth Conference. Based near Paddington, the ACO is the permanent Secretariat for the Instruments. During this exciting period as they approach Lambeth Conference 2020, a once in a decade gathering of around 1300 international bishops and spouses, this Head of Finance role will be crucial to the oversight of the finance function and managing a small team.

The Role

This role will report directly into the Director of Finance and Resources and will have the following responsibilities:

• Lead a small finance team and manage all aspects of ongoing financial operations of the ACO and related charities
• Work towards the budget and financial planning processes including acting as an effective business partner to budget holders including donor reporting
• Implement and improve financial processes across the function including supporting the Director of Finance with advancing management reporting and an upcoming system upgrade
• Oversee transactional elements of the function including expenses, purchase ledger and petty cash
• Forecast and manage cash flow to optimise between investment returns and operational needs
• Assist in the production of annual statutory accounts and works as a key contact for external auditors
• Taking responsibility of the development of key commercial contracts and provide expertise on key financial negotiations with suppliers
• Ad hoc duties as required

The Candidate

This is an excellent opportunity for a proactive and ambitious finance professional to take ownership of the finance function. The successful candidate will:

• Be a qualified accountant (ACA, ACCA, CIMA, CIPFA)
• Be a confident communicator and able to work positively with a diverse range of staff members and external partners
• Take the initiative to provide pragmatic solutions to improve finance functions without compromising efficiency
• Ideally have a background within the charity sector however other backgrounds will be considered
• Have an understanding of, and be sympathetic to, the life and work of the Anglican Communion

As a newly created opportunity, there is substantial scope to mould this role around the successful candidate's strongest qualities in order to add significant value to the team. Also, the successful candidate will receive direct and supportive management internally from an experienced senior team who are committed to investing in staff development.

There are also impressive career progression opportunities across the team as well as excellent benefits including flexible working, a 10% employer contribution pension and 30 days annual leave in addition to bank holidays.

This role is being exclusively handled by Robertson Bell on behalf of Anglican Communion Office. Please apply now or contact Imogen at Robertson Bell directly for more details.

Wimbledon Guild is partnering exclusively with Robertson Bell to recruit a Head of Finance and Resources on a permanent, full time basis. Wimbledon Guild is a brilliant charity that was founded in 1907 and has maintained the same vision since the beginning in wanting the people of Merton to lead happy and fulfilled lives. As the needs of the local community have changed over the years, they have continued to offer an extensive range of diverse services fulfilling the aims of:

• Reducing social isolation and loneliness
• Helping people who are experiencing difficulties
• Enabling older people to be active and healthy

This Head of Finance and Resources is a unique opportunity which will have direct involvement in crucial strategic planning for the organisation whilst leading on all financial aspects including business planning, accounting and audit, budgetary oversight and controls

The key responsibilities will be:

• Planning and coordinating the preparation and reporting of budgets, cash flow and risk forecasts, including monthly management accounts and quarterly reports to the Finance & Risk Committee and the Board.
• Working with the Chief Executive, Senior Management Team and the Board of Trustees to develop organisational strategy.
• Evaluating the financial aspects of new projects such as the major capital project to redevelop the site, liaising with managers and Trustees about the projects feasibility alongside analysing, developing and preparing project plans and budgets.
• Preparation and timely delivery of the annual audit, reports and accounts.
• Effectively managing the Guild's taxation position especially in relation to VAT, Corporation Tax and charitable giving.
• Managing and developing the core functions of Finance and Office Management as well as the outsourced functions of IT, Estates and Human Resources.

The organisation:

Wimbledon Guild has an amazing 112-year history and is made up of a fantastic staff team, dedicated volunteers and skilled Trustees. Last year Wimbledon Guild worked with over 2,000 individuals from across the borough of Merton with services ranging from informal community activity groups to talking therapies and individual hardship grants.

The successful candidate will:

• Be a qualified accountant.
• Have experience of managing financial systems, including setting and managing budgets, management accounts and cash flow, etc.
• Have the first-class ability to prepare year-end accounts and annual budgets.
• Have the experience of the long-term financial and business planning, strategic planning and development of an organisation.
• Have excellent interpersonal skills with the ability to motivate staff and volunteers, to develop and maintain quality relationships with staff, volunteers, trustees, clients and suppliers, funders and donors.

This opportunity will be based at their headquarters in Wimbledon.

The closing date for applications is 30th March with interviews taking place on the 7th April. Applications will be under constant review before the closing date so please submit your application to our retained search agent Robertson Bell. Apply now to be considered!

The succesful candidate will manage an exciting portfolio of services supporting older and vulnerable people in Lewisham and Southwark, and help us to develop innovative and effective new services.

The Director of Services will support the CEO to ensure the future development of AUKLS by leading the provision of high quality, relevant services to older and vulnerable people across the two boroughs. The post holder will work with a collaborative team approach, involving all staff and valuing their contribution. The post holder will provide clear direction and leadership which supports and delivers our strategic goals.

Please note: This role will be based at our offices in Southwark and Lewisham.

How to apply: Please click on apply button and follow further instructions.

The Youth Endowment Fund is a bold new attempt to put early intervention at the heart of efforts to tackle youth offending.

Over the last few years, evidence suggests that growing numbers of children and young people have been affected by violent crime. More children have been found carrying knives and a growing number have been recorded as victims. We believe that each individual child is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund is a charity with a £200m endowment and a mission that matters. Founded by youth charity Impetus and its partners the Early Intervention Foundation and the Social Investment Business, we exist to prevent children and young people from getting caught up in violent crime. Many organisations have this calling. Our unique role is to identify what works best and to spread the good news. We won’t be able to do this unless we build excellent relationships across government and communicate expertly. The Head of Public Affairs and Comms makes sure we do just that.

Key responsibilities

All of your responsibilities boil down to this, you ensure that we:

• Build and maintain great relationships with some of the most influential people in government. Our work will identify the best ways to reduce knife crime. This won’t matter though if we have no influence on government policy. Your main job is to ensure we build relationships of trust with senior civil servants, ministers and advisers.
• Understand the interests and concerns of different parts of government. If we are to have influence, we must understand how different parts of government think and what matters to them. So many different departments affect young people’s lives including, though not limited to, the DfE, DCMS and the Home Office. You make sure that we understand their interests and concerns better than anyone.
• Ensure that YEF is highly effective at communicating: Together with the Senior Communications Manager, who you will manage, you will ensure that the YEF builds significant profile based on trust and credibility as a lead voice on youth violence. You will ensure that we are regularly and meaningfully in the public eye and that our work is highly visible to people we need to influence.
• Lead well: As a senior member of the team you will play a key role in setting the tone of the organisation. You will bring kindness, a bias to action, wise judgement, a positive supportive attitude, a sense of humility, humour and a desire to make the world a better place than you found it.

Person specification

• You understand how government works – as in really understand: You understand the nuance of how decisions are made within government. You understand that there is no such thing as ‘the department’s position’ (instead there are different views competing) and that while some decisions are very rational, some are more about personalities and politics. You find the process of how decisions get made within government departments, and with Number 10 and the Treasury, fascinating. In an ideal world you will have worked inside government and seen important decisions get made, but this is not an essential requirement.
• You understand how political parties and MPs work: You understand how the political side of decision-making works. You have an up to date understanding of the ups and downs of individuals and ideas within the two main parties. This may mean that you are (or have been) a member of a political party but you won’t be tribal. Ideally you have some existing connections with people working within the present administration.
• You win people over. People tend to warm to you and respect you. You easily build good relationships with both very senior and very junior people. You can be at ease talking to a senior politician or a 15 year old.
• You are a team player: You work brilliantly in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You enjoy coaching other people so that they perform excellently in a meeting. You are not possessive of your contacts. You don’t care who gets the credit as long as things get done.
• You are fantastic at spotting how to get something done in Whitehall or Westminster: You are really good at thinking about how to make change happen. To some, Westminster and Whitehall can seem like a blob but you are brilliant at spotting how to make change happen there. You can think through the intricacies of who to get onside, who to get advice from, who to persuade and how to get the job done. You have a track record of doing this.
• You are interested in designing a strategy to ‘make the weather’ not in passively responding to it: You are a strategic thinker. You love the idea of (for example) being given a blank piece of paper and asked to put together a three year plan for changing the way government thinks about investing in social care or training teachers. This prospect motivates you rather than overwhelms you; in fact, you have worked like this before. Some people prefer reactive jobs where they respond to events at pace - this is not that job. You are interested in doing a job that is about leading on making a long-term difference rather than being overwhelmed by hundreds of daily decisions made at pace.
• You think fast: You very quickly get your head around ideas. You have an track record that shows how quickly you think. You wear this lightly though. It is important to you to be humble. You acknowledge how much you don't know as well as how much you do.
• You have experience leading on communications and talking to journalists: You are comfortable being responsible for our communications. You have experience in putting together a communications plan and talking to journalists to pitch a story. You understand how to get a story to ‘cut through’. You write really well and care about good writing.

We are looking for a highly motivated individual to lead the management of our financial, premises and IT/infrastructure resources. Financial management is at the heart of the role and the succesful applicant will lead on the charity's financial control, planning, compliance and reporting.

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

The Head of Finance and Premises is a member of the charity’s Senior Management Team (SMT) and will work at a strategic level to plan and oversee the management of our finance and premises/infrastructure, ensuring they are fully integrated within our budgeting, funding and service delivery programmes.   

Experience, qualifications and skills required

Professional accountancy qualification

Knowledge of charity accounting regulations and reporting

Confident user of financial software/systems

Experience of managing legal and audit relationships with external contacts

Ability to produce timely reports and meet deadlines

Excellent budgeting skills with experience of managing complex funding sources

Knowledge of Health and Safety regulations and best practice

Leadership skills with proven record of line management

Excellent presentation skills with experience of presenting finance information to non-finance professionals

Ability to multi task, managing priorities and workload

Excellent interpersonal and communication skills

Excellent IT skills

Terms and Conditions

• Part time: 3 days (22.5 hours) per week with flexible working options
• Contract: Permanent
• Location: Primarily based in our Mitcham office with opportunity for part week home working
• Salary: £22,800 to £24,600 (£38,000 to £41,000 annual full time equivalent) dependent on experience
• Annual Leave: 15 days (25 days full time equivalent), plus a charity day and pro rata public holidays 
• Child care vouchers
• Workplace pension

If you’re interested in this role and joining us, we would be delighted to hear from you.  Please forward your CV and a covering letter explaining your interest and suitability for the role (please note we do not consider applications with no covering letter).  If you wish to complete the Equality monitoring form, please email the three documents to the email address in the job description.  If you wish to confidentially discuss the role in the first instance, please email our Chief Executive on the email address in the job description.  The deadline for applications is 6pm, Wed 25 March 2020 and shortlisted applicants will be invited to an interview on Tuesday 31 March 2020.  If you do not hear from us, we are afraid your application was unsuccessful.

Who is CFG?

At CFG, our vision is to inspire a financially confident, dynamic and trustworthy sector. Everything we do is led by our goal to enable charities to deliver more impact to their causes.

It’s our mission to put finance at the heart of social change organisations, making their money work harder and achieve the maximum positive outcome for their beneficiaries. Our members include over 1,400 charities, social change and public benefit organisations, all working hard to improve the lives and outcomes for their beneficiaries – often on a tight budget.

The role

We are looking for a membership and marketing enthusiast with a commercial brain, who has the ability to understand and identify member need and be completely at ease in the digital environment. The ideal candidate will have CRM knowledge and the ability to ensure systems are developed to meet organisational need.

Looking for someone who is comfortable analysing data and able to draw insights from market intelligence and member feedback. Someone who strikes a superb balance between commerciality and service provision so that our offerings are tailored, sustainable and effective; leading the team and providing expertise.

Why work for us?

We are a friendly team with a great sense of humour that enjoys the work that we do. There is lots of potential for development for talented individuals within CFG, and we can provide an excellent platform for career progression within the sector. We also offer a superb range of benefits including flexible working and a generous pension contribution.

Deadline for applications: We will be reviewing candidates as and when we receive CVs and cover letters and will appoint as soon as we meet the right person. Therefore, to avoid disappointment please apply early. This position is available immediately.

I’m recruiting a Head of People and Culture on behalf of a professional body. The successful candidate will be stepping into the role at an exciting time – taking the baton from an exceptional HR leader who has reshaped the people function from a more traditional HR service to an agile, forward thinking and strategic function.

There’s a great opportunity here to work closely with the CEO and SMT to further embed the values and behaviours that support high performance, high levels of wellbeing and staff engagement. The Head of People & Culture will play a crucial role in supporting the delivery of their ambitious strategy.

The role manages a small team and the work will be a blend of operational and strategic.

I’m looking for someone who builds strong relationships and trust at all levels. Someone passionate about HR – embodying and communicating how high performance and wellness come hand in hand. A strong leader with a person-centric approach who will be proactive, visible in the organisation and looking to contribute in meaningful ways.

The successful candidate will have significant experience of initiating, delivering, leading and embedding change initiatives, including in depth appreciation and hands on management of the dynamics of change and the effects on people.

A strong influencer, you will listen to understand, be on hand to coach, advise, business partner and challenge the status quo as necessary. Champion and drive employee engagement, ensuring that people managers at all levels understand motivational drivers in their teams and are skilled and able people managers. Driving a collaborative approach to internal communication which reflects a modern, consistent and engaging approach to embedding the values and culture throughout the organisation.

You will be responsible for the development and delivery of the People Plan; encompassing policy & process, talent acquisition, employee engagement, performance, contributions to organisation design, training and development programmes at all levels, reward, and internal communications.

Essential criteria:

• Full CIPD membership at chartered or fellow level
• Significant HR leadership experience within a small to medium sized organisation
• Proven experience of developing and implementing an organisation-wide People Plan
• Experience of working with non-executive Trustee Boards
• Proven experience of managing a small team and developing HR skills in others
• Significant experience of initiating, delivering, leading and embedding change initiatives
• Knowledge and experience of internal communications
• Knowledge of risk analysis and management with reference to balancing people management, employment law and commercial/financial considerations

Aumida is committed to promoting equal opportunities, encouraging applications from all members of the community. Candidates are shortlisted based on competencies and ability to do the job.

Unfortunately, due to the high volume of applications, we are only able to respond to the most suitable candidates. Please ensure that you have the relevant skills and experience for the role before you hit apply.

Interviews will be conducted via Skype due to COVID-19

This is a fantastic opportunity for a marketing expert with experience working in a membership organisation, to join an important organisation who support the charity sector. In this role you will be responsible for driving the membership and marketing strategies forward and getting the most out of an established and ambitious team.

Following a recent restructure, the organisation is at an exciting time of change, and the ideal candidate will be excited to liaise with a variety of stakeholders across different sizes and disciplines of a social change organisation. They are looking for a confident, solutions focused individual, who is an exceptional leader of people.

Essential experience:

* Managed a commercial membership scheme and increased member numbers
* Experience leading an organisational marketing strategy
* Experience leading an organisational marketing strategy

The role is both technical and strategic in nature therefore you will need to be passionate about data and using the information to drive the organisation forward to meet its challenging goals and aspirations.

Key responsibilities:

* Ensure membership scheme is appropriate and that the fee structure and commensurate level of benefits offered reflect the needs of the market.
* Ensure that member services and benefits continue to be relevant and useful to our audiences and are effectively promoted to both members and the non-member audience.
* Ensure renewal and retention campaigns are undertaken in a timely and effective manner.

Salary: £42,820 - £44,880 (dependent on experience)

This is permanent role, working 35 hours a week, with a flexible working pattern.

For more information please call or e-mail me, 02078207305, [email protected]

The charity will be reviewing applications on a rolling basis, so please get in touch now, to avoid disappointment.

I look forward to hearing from you.

Pears Family School

Job title: Co-ordinator Child and Family Services

Salary: £28,752 - £32,577 (depending on experience)

Hours:  Term time only (+ 2 weeks)

Contract type:  Permanent

Reporting to: Headteacher

Job overview:

This is an exciting and rewarding opportunity to join a committed team in an innovative Alternative Provision school. Opened in 2014, Pears Family School works with young people between the ages of 5 and 14 who are struggling to make progress in a mainstream setting. Typically, students attend the school for or 4-6 terms as the school’s objective is to return students to mainstream school or appropriate, permanent setting. A unique feature of the school’s approach is that parents / carers and other family members attend with their children on a regular basis to support their children’s learning and improvement. 

This is a stand alone role reporting directly to the headteacher (the other support roles in the school are the business manager and caretaker). We are looking for a committed and flexible individual, happy to take a ‘hands on’ approach to what is a busy and but rewarding role. The Co-ordinator is the first and key point of contact for children, families and staff.  The successful candidate will play a pivotal role in developing and delivering administrative support for students and families and school record keeping. Just as our headteacher may at one moment be leading a key meeting with the Department for Education and the next be making a cup of tea for a parent having a tough day, the successful require  a similar flexible approach, recognising that all tasks are equally valued. The successful person will be comfortable talking to parents and students.

Main purpose:

The Coordinator Child and Family Services is responsible for the daily administration of all key school functions outside of the classroom, with the exception of Finance issues which are the responsibility of the Business Manager.

Duties and responsibilities:

• Be committed to the safeguarding and promotion of the welfare of children and young people
•   Comply with the policies and procedures relating to child protection, health and safety, security, confidentiality and data protection, equal opportunities, reporting all concerns to an appropriate person
• Provide the day-to-day administrative function of the school office
• Planning development and organisation of the support service systems, procedures and policies
• Communicating effectively with all relevant stakeholders including staff, students, parents and carers and outside agencies as appropriate
• Maintain student records
• Manage manual and computerised record/information systems
• Analyse and evaluate data/information and produce reports/information/data as required
• Provide personal, organisational and administrative support to the Head Teacher
• Support student referral process; contact previous schools and secure previous tracking data
• Keep records in accordance with the school’s record retention schedule
• Manage the administration of recruitment including advertising and collating documentation
• Coordinate Policy review schedule for the Governing Body
• Order, monitor and manage stock, ensuring best value following the school’s purchasing processes
• Provide advice and guidance to staff, pupils and others on administration systems and events that take place in school.
• Assist with marketing and promoting the school
• Assist with the organisation of premises repairs under the direction of the school business manager
• Take appropriate action to identify, evaluate and minimise any risks to health, safety and security in the school working environment
• Contribute to the overall ethos/work/aims of the school
• Establish constructive relationships and communication with all staff and other agencies/professionals
• Recognise own strengths and areas of expertise and use these to advise and support others
• Participate in training and other learning activities and performance development as required
• Ensure that visitor checks and health and safety processes are in place to monitor entry in and out of the building
• Contribute to and follow school procedures on the management of personal data and upholding GDPR.
• Process Disclosure & Barring Service (DBS) checks
• Issue ID passes for staff, students and contractors
• Assist with Open Days when requested throughout the year.

Please note that this list of duties is illustrative of the general nature and level of responsibility of the role.  It is not a comprehensive list of all tasks that the school office manager will carry out.  The postholder may be required to do other duties appropriate to the level of the role, as directed by the headteacher.

Applicants for this role must be eligible to work legally in the United Kingdom. The successful applicant will be asked to evidence of their right to work in the UK before being formally offered the role. If you do not have the right to work in the UK we will not be able to consider you for this role.

The successful applicant will be subject to relevant vetting checks, including a satisfactory Enhanced Disclosure and Barring check before an offer of appointment is confirmed. This will include details of cautions, reprimands or final warnings as well as convictions Following appointment the employee will be subject to re-checking, as required from time to time by the school.

The school is committed to safeguarding and promoting the welfare of children and families and expects all staff and volunteers to share this commitment.

Person specification:

Qualifications

• GCSE English and Mathematics Grade A* – C or equivalent
• ECDL Qualification or equivalent competency with IT

Experience

• Developing, managing and operating clerical/administrative/ and organisational systems
• Good Experience of using Word and excel to produce documents and work to deadlines to produce accurate letters and forms
• Knowledge of monitoring, recording and submitting HR matters successfully
• Experience of taking minutes and of weekly staff meetings
• Knowledge and / or experience of looking after unwell pupils and liaising with parents/staff.
• Experience of face to face and telephone reception duties

Skills and knowledge

• Excellent literacy / numeracy skills – Ability to communicate both orally and in writing to a wide range of audiences
• Excellent attention to detail
• Understanding of confidentiality
• Competent use of IT packages
• Ability to use relevant office equipment effectively
• Ability to plan, organise and prioritise
• Ability to maintain accurate records

Personal qualities

•   Commitment to promoting the ethos and values of the school and getting the best outcomes for all pupils
• Commitment to acting with integrity, honesty, loyalty and fairness to safeguard the assets, financial probity and reputation of the school
• Ability to work under pressure and prioritise effectively
• Commitment to maintaining confidentiality at all times
• Commitment to safeguarding and equality
• Embraces change well
• Deals with difficult situations effectively
• Must be able to use own initiative and manage role with minimal supervision
• Ability to relate well to children and adults (Emotional resilience in working with challenging behaviors
• Ability to work successfully as part of a team

With the wider HR team made up of 25 employees, you will lead a team of 8 and be responsible for designing and implementing all Jewish Care human resource activities, ensuring they drive the Jewish Care Vision and 7 strategic goals including being an Employer of Choice.

Not only will you play a key role in ensuring that our Vision and Values are brought to life across the organisation, you will lead a team who provide high standards of HR service and advice to stakeholders to help them achieve their goals, enabling organisation development, good change management and efficiencies.

Part of this role will be to review our policies to ensure that they're robust and up to date, and that our employment practice is fit for purpose to maximise the potential of our staff. Developing strong performance management and overseeing employment relation issues will be a significant part of the role. You will provide specialist, professional advice on employment law issues, supporting the HR Business Partners and mitigating legislative risk.

Driving continual improvement and great communication skills will need to come naturally so that you can roll out various HR initiatives influencing the Senior Leadership Team and a variety of stakeholders at all levels.

It will also be important for you to influence organisation structure and workforce planning as well as keeping our pay and benefits under review to ensure we remain competitive.

What you'll be doing:

* Maintaining focus on the strategic development of Jewish Care to be an Employer of Choice.
* Contributing to the leadership and direction of Jewish Care through active strategic input and involvement in the Senior Leadership Team.
* Provide support for reward activities - e.g. pay review, benefits, pensions
* Implement a robust HR function capable of supporting Jewish Care as an Employer of Choice:

* Design and implement all human resource activities throughout the employee life cycle; to include policies, processes, systems, budgets, development of our people, objectives and plans designed to achieve people related KPIs to deliver the strategic vision.
* Lead the Human Resource Business Partners, HR Advisors, Payroll and administration team to deliver added value and high standards of customer service to stakeholders.
* Oversee employment relation issues, driving effective performance management, and mitigating risk.
* Ensure that all human resource activities comply with appropriate legislative requirements and best practice.
* Alongside the Head of Talent support staff wellbeing, including management of external providers. Jointly provide good awareness and tools to effectively manage sick absence and offer support where required e.g. mental health

5. Work closely with the Head of Talent who leads on Learning and Development and the interim Head of Resourcing who leads Recruitment and is currently overseeing HR systems as well as other peers.

6. Provide constructive challenge and innovative ideas by remaining up to date and engaged with HR research, developments and networks.

7. Assist in the coaching, mentoring and development of our senior management team.

8. Deputise in the absence of the Director

What you'll need:

* Member of the Chartered Institute of Personnel and Development (MCIPD
* Over 5 years generalist HR experience in a senior HR management role
* Experience of being part of a senior leadership team and making meaningful contributions to strategic decision making
* Extensive knowledge of employment law
* Good understanding of staff engagement techniques and effective performance management
* Organisational design, structures and change management concepts
* Ability to align teams and their performance to the vision and core values of an organisation.
* Excellent communication, negotiation, mediation and interpersonal skills.
* Ability to develop, monitor and deliver KPIs.
* Consistently delivering results within agreed timeframes and in line with financial targets.
* Personal Attributes
* A positive can-do attitude and a change agent
* Goal orientated
* Team player

Interviews will be held on Tuesday 31st March 2020

If you require further information on this role and a full job description please email 

Benefits

Jewish Care offers excellent benefits and training to all staff. Benefits include, free meals, 20 day's annual leave, Jewish Care Pension scheme, various discounts, Loans and mileage reimbursement, ride to work scheme, eye tests, employee referral bonus and more.

About

Jewish Care is a leading communal organisation. We are the largest health and social care charity for the Jewish community in the UK, caring for nearly 7,000 people every week. Approximately 1500 staff from multi-cultural backgrounds together with 3,000 volunteers help to maintain their service. It provides a wide range of services to help meet the community's physical, social and

Campbell Tickell are happy to be recruiting to the Head of Customer Experience (Housing and Support)

North Yorkshire

c.£66K

Broadacres is a successful and innovative Housing Association that works throughout North Yorkshire in an area of high demand with a strong rural focus – this makes us different to many housing associations.

Currently owing and managing more than 6,400 homes, we are ambitious and aim to increase our profile within the sector with a vision to be the best rural housing organisation in England.  For rural don’t think sleepy back water, this is an organisation that is ambitious for its customers and is an important placeshaper in North Yorkshire.

Our Head of Customer Experience (Housing and Support) role is a wide-ranging and will give you the opportunity to develop our customer experience taking the best from the sector and from outside.  You will bring energy and drive to the overall responsibility for the strategic development, and operational delivery of an excellent experience to all customers.  Reporting to the Customer Experience Director, you will be an effective, active and supportive member of the Leadership Team. 

You will have experience of managing multi-disciplinary operational services within a fast-paced regulated environment and the ability to develop stakeholder relationships, work in partnership and identify and generate new business opportunities for your services.  Commitment to adding value beyond housing and support services, you will make an effective contribution to the strategic thinking across the whole business to ensure excellent customer service and experience for all.

Closing Date: Friday, 27th March (12 noon)