Head of member services jobs
About us
With a 110-year history, we are proud to be able to say that the WI continues to be the largest and most influential UK-based women’s organisation, with over 170,000 members. Our campaigns push for change on the issues that matter to women and their communities, from equal pay to climate change, mental health and violence against women. The WI has brought about real change, and this record of action shows that we are as relevant today as we were in 1915.
The National Federation of Women’s Institutes (the NFWI) is responsible for running the organisation and provides support and advice to members at both regional and local levels.
About the role
This is an exciting role with responsibility for both IT and Digital. You will actively implement new tools and platforms, oversee data protection compliance and cyber security, whilst developing effective policies and guidelines spanning our IT infrastructure. You will also take ownership of our digital strategy across all channels, driving service delivery and managing significant relationships, contracts and budgets. We will look to you to lead digital transformation and champion innovation, whilst delivering workshops and training sessions to diverse colleagues. In short, you will be the catalyst that gets the most from our online presence, our technology and our vendors and partners, ensuring best practice and value in everything you do.
Hours: 35 hours per week.
Location: Hybrid working, with one day per week at our London office.
About you
Highly experienced as an IT thought leader and manager with technical experience, you will combine a strategic mindset with a truly hands-on approach. Developing strategy, as well as leading and managing IT and digital change projects should be second nature to you. Similarly, you will be experienced in mentoring teams and controlling websites, CMS platforms and integrated digital systems. A degree in Computer Science or a related discipline would be beneficial, alongside knowledge of data protection legislation, digital accessibility and inclusion, Squiz DXP, Azure, Intune and AWS. However your ability to communicate effectively with non-technical colleagues is just as important. Above all, you will bring everything it takes to get the most out of people, systems and budgets, with real passion for cutting-edge technology and the drive and determination to make things happen.
How to apply
For further information about this Head of IT and Digital Services role, please download the recruitment pack which includes the job description and person specification.
To apply, please visit our website and submit your current CV with a covering letter clearly explaining why you would be suitable for the role.
Closing date: 30 November 2025.
Interview date: First and second-round interviews to be held w/c 8 December 2025.
No other media or agencies, please.
The WI is proud to be an equal opportunities employer and values diversity. Reg. Charity No. 803793.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In March 2025, Smart Works completed their Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. To achieve this, we grew our existing centres and opened a new centre.
About the Role
Smart Works Scotland is undergoing an organisational restructure to ensure our continued sustainability and impact. As part of this process, we are recruiting for key roles that will help shape our future direction and strengthen our delivery.
Smart Works Scotland is looking for someone who is passionate about supporting and empowering women to lead our service. The Head of Centre will have overall responsibility for the running of the Edinburgh Centre whilst also working with the Board and Smart Works Charity to realise future growth and development of the service throughout Scotland. This will involve ensuring we deliver high-quality services to our clients and maintain strong relationships with our volunteers, referral and corporate partners.
The ideal candidate will be flexible, have excellent organisation and prioritisation skills and the ability to liaise confidently and successfully with a broad range of stakeholders. This role would have line management responsibilities for the Service Delivery & Outreach Manager.
The role would be based in the Edinburgh centre, and there will be occasional evening and weekend work as the role holder will provide key events support.
How to Apply
Please submit a CV and a cover letter through our recruitment system on our website by 5pm on Tuesday 18th November 2025.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



Job title: Head of Fundraising and Communications
Salary: £45,000–£52,000 per year (starting salary typically at £45,000 with progression based on performance and experience.)
Location: Hybrid between home and our exhibition locations in London (Your attendance in the office will vary flexibly between 1-5 days per week, depending on business need. We cannot offer fixed days at home).
Contract: Permanent
Hours: 35 hours per week
Reporting to: CEO
Direct Reports: Fundraising Manager, Senior Campaigns Manager
Indirect Reports: Communications Officer
Job Description
About the role
The Head of Fundraising and Communications will lead the development and delivery of a systematic, data-driven, and project-managed approach to fundraising and communications — driving sustainable income growth and raising the charity’s profile and influence.
As the charity’s strategic lead for fundraising, they will shape and expand our income streams, strengthen systems and processes, and build a high-performing team to help us reach more young people with our vital work. They will also lead on external communications and storytelling, ensuring our narrative is compelling, consistent, and rooted in the powerful impact of our programmes.
While this role will oversee a team of three, the postholder will be hands-on and deeply involved in the systems and practices they implement, ensuring excellence in both strategy and delivery.
This newly created role is a key position on the Senior Leadership Team, working closely with the CEO, Deputy CEO, and Head of Programmes to deliver The Ben Kinsella Trust’s vision and strategy.
As part of a small charity making a big impact, you will play a central role in ensuring Ben’s legacy continues to educate, empower, and inspire thousands more young people across London and beyond.
Key Responsibilities
Fundraising
- Provide strategic leadership and direction for all fundraising activity, ensuring a systematic and dependable approach to income generation.
- Develop and deliver a long-term fundraising strategy that supports sustainable growth and diversification across grants & trusts, corporate donors, major donors, individual giving and community fundraising.
- Build and manage relationships with key funders and donors, working with the CEO and Fundraising Manager to cultivate and steward major partnerships.
- Maintain oversight and final sign-off of major and high-value funding applications to grants & trusts, corporate donors and major donors, ensuring they are well-structured, hold a compelling narrative, and are of the highest quality.
- Implement systems, processes, and KPIs to monitor performance, track pipelines, and drive continuous improvement.
- Provide strategic fundraising insight and reporting to the Senior Leadership Team and Board.
Senior Leadership Team
- Play a full and active role as a member of the Senior Leadership Team, contributing to organisational strategy, decision-making, and culture.
- Introduce and refine systems, processes, and workflows to improve efficiency and collaboration across departments.
- Support strategic planning and financial forecasting, particularly in relation to income generation and communications activity.
Communications and Marketing
- Develop and implement a comprehensive external communications strategy, providing strategic leadership communications and campaigns and ensuring alignment with the charity’s mission and priorities.
- Shape and oversee the charity’s external narrative, ensuring our storytelling is compelling, consistent, and rooted in impact.
- Manage the charity’s media, PR, and brand activity, ensuring all communications uphold high standards and strengthen the charity’s reputation.
- Lead the charity’s digital presence, including website, social media, paid advertising and online campaigns, to grow awareness and engagement.
- Lead the creation of high-quality marketing materials and publications to support fundraising, advocacy, and service delivery.
- Use data and insight to evaluate effectiveness and inform future strategy.
Finance
- Responsible for the Fundraising and Communications budget and any related contracted services budgets, and any relevant restricted funds.
Person Specification
We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence and develop our working practice. We recognise the value a diverse workforce brings to a small charity, and we are especially keen for people currently underrepresented in our charity and the wider sector to apply.
While we’re looking for candidates with the skills and experience listed, we know no one is perfect in every area. If you meet some of the criteria, we’d still really love to hear from you. Please feel free to reach out for a friendly chat about the role and your application.
Experience
- Experience in a senior fundraising role, with a track record of developing and delivering successful income generation strategies.
- Demonstrable experience in managing and overseeing complex fundraising applications across a variety of funders or for a broad and diverse funder base
- Leadership and team management experience, with the ability to motivate and develop others.
- Experience managing budgets and working closely with finance colleagues on planning and forecasting.
- Experience in leading or collaborating on communications and PR activity within a charity or campaigning organisation.
- Experience of working with a Board of Trustees or senior leadership team on organisational growth and strategy.
Skills and Knowledge
- Written communication and editing skills, with the ability to create clear and accessible content across fundraising, communications, and public statements
- A storyteller who can translate data and impact into emotionally compelling narratives that inspire support.
- Organised, systematic, and process-oriented; able to design and manage effective systems, project management, pipeline tracking, and reporting.
- Project management skills, ability to balance multiple priorities and deadlines with a calm and methodical approach.
- Confident in the use of a variety of digital and cloud systems to track performance and inform strategy.
- Familiarity with issues relating to youth violence, education, or social justice.
- An understanding of knife crime, youth violence, and other key current issues affecting young people.
- Ability to work independently, with initiative, and manage multiple priorities and projects effectively.
Key Attributes and Values
- Passionate about making a difference – committed to preventing knife crime and improving outcomes for young people
- Committed to equity and inclusion – values and actively promotes diversity, inclusion, and fairness in all aspects of work
- Reflective and open to learning – committed to personal growth, welcomes feedback, and continuously seeks to improve practice
- Strategic thinker with leadership presence – able to set direction, make informed decisions, and inspire confidence across the organisation.
- Collaborative and influential – builds effective working relationships internally and externally, fostering teamwork and partnerships.
- Resilient and adaptable – able to navigate challenges, manage multiple priorities, and maintain focus under pressure.
Benefits
- Flexible working opportunities where possible
- 27 days annual leave plus 8 bank holidays (rising to 30 days and 33 days after 5 and 10 years’ service, respectively)
- Contributory pension scheme
- Cycle to work scheme with the Green Commute Initiative
- Personal development opportunities
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 67% of clients secure a job within a month, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In March 2025, Smart Works completed their Three-Year Plan that saw the charity double the number of women helped annually from 5,000 to 10,000 women a year. To achieve this, we grew our existing centres and opened a new centre.
About the Role
Smart Works Scotland is undergoing an organisational restructure to ensure our continued sustainability and impact. As part of this process, we are recruiting for key roles that will help shape our future direction and strengthen our delivery.
The Service Delivery and Outreach Manager will have responsibility for the day to day operations of the Edinburgh centre, with prime responsibility for the smooth running of client appointments, and co-ordination of volunteer activities, whilst ensuring a welcoming atmosphere for all visitors. They would also be responsible for nurturing existing and developing new referral partner relationships.
We are looking for someone who can demonstrate their track record of building strong relationships and making things happen. As this role will be the first point of contact for all clients, volunteer and visitors who come to our Edinburgh centre, our ideal candidate will share our passion for helping clients succeed, believe in the power of volunteering and will be a real people-person, who will enjoy meeting new people every day. They must be a natural relationship builder. They will also be organised, an excellent multi-tasker and will thrive in a fast-paced office. We are looking for a true team-player, with a proven track record of rolling-up their sleeves and delivering results.
The role would be based in the Edinburgh centre. It is anticipated that approximately 3 days will be dedicated to client appointments and two days for outreach activity. There will be occasional evening and weekend work as the role holder will provide key events support which would be covered by our TOIL policy.
How to Apply
Please submit a CV and a cover letter through our recruitment system on our website by 5pm on Tuesday 18th November 2025.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
At Smart Works we will apply suitable measures to keep your information secure in accordance with our Privacy Policy (a current version of which is available on our website).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 139 countries and territories. For over 70 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
The Head of Secretariat plays a pivotal role in supporting the governance, strategic coordination, communications, and operational effectiveness of the charity. This position ensures that the FIGO Board, FIGO Council, committees, and the FIGO member societies are well-supported, informed, and engaged, and that the charity’s governance and decision-making processes are transparent, inclusive, and compliant with legal and regulatory requirements.
FIGO is the only organisation that brings together professional societies of obstetricians and gynecologists on a global basis.
The client requests no contact from agencies or media sales.
Head of Continuous Improvement
Salary: up to £65,000 (dependant on experience)
Location: Remote with regular face to face meetings in London and Downton
We have an exciting opportunity for a Head of Continuous Improvement to join our Service Directorate at Help for Heroes. This newly created role will be pivotal in driving service quality, operational efficiency and data-led excellence across our charity — helping us achieve our mission to ensure that every member of the Armed Forces Community can live well after service.
If you are a collaborative and strategic leader with a passion for embedding continuous improvement and inspiring excellence across teams, this could be the perfect opportunity for you.
Please see below for more information on what just might be your future role.
About the Role
Reporting to the Service Director, the Head of Continuous Improvement will lead and coordinate initiatives that enhance the quality, efficiency and consistency of our services for beneficiaries. You will design and implement a robust quality assurance framework, ensure operational data integrity, and drive service and process improvements that align with our strategic objectives.
You’ll work closely with the Data & Insights team to ensure data and evidence inform service development, delivery, and decision-making. As part of both the Service Leadership Team and the Charity-wide Leadership Team, you’ll collaborate with colleagues across Operations, Marketing & Communications, and Commercial to champion a culture of continuous learning and improvement.
This is an opportunity to play a leading role in shaping the future of Help for Heroes’ services as we enter an exciting phase of growth and transformation.
About You
You’ll be a resourceful, forward-thinking leader with a strong background in continuous improvement, quality assurance, or service excellence within a complex service delivery environment. You’ll bring both analytical rigour and emotional intelligence — able to use data to drive improvement while engaging and motivating others through change.
We are looking for someone with:
- Experience designing and implementing quality assurance or continuous improvement frameworks.
- Strong analytical and quantitative skills, with experience using data to identify opportunities for improvement.
- Proven leadership skills with the ability to influence and inspire cross-functional teams.
- Excellent communication and stakeholder engagement skills, with the confidence to present at all levels.
- Experience working with CRM systems or operational data environments in a service delivery context.
You’ll be values-driven, empathetic and energised by the opportunity to make a lasting difference for those who’ve served.
About the Team
Our Service Directorate delivers integrated support and community initiatives across the UK, all aligned with our LiveWell Strategy — focused on ensuring that every member of the Armed Forces Community can live well after service.
You’ll join a team of passionate, purpose-driven professionals committed to improving the quality, consistency and impact of our services for veterans, serving personnel and their families.
The detail:
- Hours: 35 hours per week
- Contract: Permanent
First interviews are expected to take place on the 9th and 10th December 2025 via Microsoft Teams and will include interview questions and analytical task. A final stage interview is anticipated to be held in person in Downton week commencing 15th December. Please note that these dates are indicative and may be subject to change.
Please note, we have received a large number of strong applications and will therefore be closing the advert early at midnight on Sunday 16th November.
The client requests no contact from agencies or media sales.
Based at our Head Office in Leatherhead, Surrey, KT22 0BX
Status: Permanent
Salary: Band 8b, £65,241 - £75,441, per annum, would consider band 8c, (up to £78,450 per annum), dependent on experience, plus 5% London Fringe Allowance (capped at £2,118 per annum)
Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home
________________________________________________________________________________
About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
In this role, you will lead in creating a culture in which all aspects of clinical governance are embedded to ensure that our commitment to deliver effective high quality care is continuously maintained, providing a safe, effective and rewarding experience for veterans throughout the recovery journey. You will lead on our audits and complaints functions; by ensuring we remain compliant with statutory clinical regulations and ensuring that if veterans have cause to complain, their complaints are dealt with in a timely and professional way and the organisation learns from when things go wrong. The successful candidate will have excellent leadership skills enabling them to inspire, motivate and influence colleagues across the organisation. The ability to communicate effectively across all levels and disciplines is essential; as is the requirement to travel to our other sites.
We continually strive for excellence in all that we do and therefore this post requires a dynamic and inspirational leader who will take a pragmatic approach to the challenges that lie ahead. We are looking for a highly driven individual with credible and demonstrable experience in quality and clinical governance, who is passionate about the work Combat Stress undertakes. We would expect you have experience in working in mental health services – whether in the NHS, voluntary or private sector.
This is an excellent opportunity for someone who wants to stand out and make a difference in a national role for a unique and high-profile mental health charity.
This role is subject to a DBS check.
As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.
• Competitive stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues


The client requests no contact from agencies or media sales.
High Trees Community Development Trust is seeking an experienced and passionate Head of Children, Young People & Families (CYPF) to join our senior management team and lead one of our core service areas.
This is an exciting opportunity to oversee a wide-ranging CYPF service that directly supports over 400 children and young people each year, and many more through partnerships. You will lead the newly redeveloped Tulse Hill Adventure Playground, ensuring it thrives as a hub for children, young people and families, alongside a portfolio of impactful programmes including school-based mentoring, young leaders’ programmes, family stay-and-play, and peer-led social action.
Supported by our Adventure Playground Manager and a team of youth and play workers, this is an incredibly exciting time for the service – the newly built structures, alongside a small animal area and a growing area, are ready to build an ambitious service around that meets the needs and interests of local children and families.
High Trees is also the lead partner in Building Young Brixton (BYB) – a consortium of 10 youth organisations working with 2,000 young people across Lambeth – which you will coordinate, alongside contributing to the Lambeth Peer Action Collective.
Our Head of CYPF plays a key leadership role that combines strategic oversight with hands-on involvement. You will bring significant experience in youth or community work, with the skills to manage multifaceted services, lead teams, and build strong partnerships with local organisations, schools and statutory bodies. By working closely with our team and partners, you will help ensure that children and young people in Lambeth have the opportunities and support they need to thrive.
Our incredible interim Head of Service will be happy to arrange an informal chat with interested candidates to discuss the day to day responsibilities of the role.
About High Trees
Based in Tulse Hill, High Trees has been rooted in the local community for over 27 years. We delivery community action, employment, education, youth services and community research, working in partnership with local people and local organisations, to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.
About the role
As Head of Children, Young People and Families, you will:
- Lead and inspire our Children, Young People and Families team to deliver high-impact, community-led work.
- Oversee a portfolio of projects and contracts, ensuring they are delivered to time, budget, and quality.
- Build and strengthen partnerships across the sector to support children, young people and families in Lambeth.
- Act as Designated Safeguarding Lead for CYPF services and partnerships.
- Contribute as a member of High Trees’ senior management team, helping shape organisational strategy and drive our ambitions across all service areas.
About you
We are looking for someone who brings:
- Significant experience in working with Children, Young People and Families.
- A proven track record of leading teams and managing complex projects.
- Excellent communication and partnership-building skills across diverse stakeholders.
- A strategic but practical approach with the ability to balance day-to-day delivery with long-term vision.
- A passion for place-based working, collaboration, and advocating for the needs of children and young people.
Why join us?
This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will play a pivotal role in shaping CYPF services and ensuring that children and young people in Lambeth have the opportunities and support they need to thrive.
Connecting with people and communities to strengthen skills and build stronger voices.



The client requests no contact from agencies or media sales.
The Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.
What you'll do:
- Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
- Drive continuous service improvement and foster collaboration across teams and partners.
- Build and maintain strategic relationships with key stakeholders to enhance service delivery.
- Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance.
See the job pack for full details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Head of Trusts & Foundations – Bloomsbury Football Foundation | London
700,000 young people in London are growing up in poverty, facing inactivity and mental health crises. At Bloomsbury Football Foundation, we’re using football to help tackle these challenges and build resilient, connected communities – already reaching over 6,200 children every week.
We’ve grown fundraised income from £0.75m to £3.5m in three years – and now we’re aiming for £8m by 2028. Trusts & Foundations is our biggest income stream, and we’re looking for a first-rate fundraiser to take it to the next level.
As Senior Head of Trusts & Foundations, you will:
- Lead and grow our £2m+ trusts portfolio
- Write outstanding bids and reports that inspire multi-year, high-value commitments
- Manage and mentor two bright trust fundraisers
- Work with our Director of Fundraising and CEO to secure transformational grants
- Harness AI innovation to boost the pace and quality of our work
We’re looking for someone with a proven track record of winning major multi-year grants (six- and seven-figure), exceptional writing skills, and the ambition to help make Bloomsbury the UK’s most effective fundraising team.
Salary: £58,000–£90,000 (or £42,000–£55,000 for a ‘Head of’ level candidate)
Location: Camden, London (with great staff perks, socials, and match tickets)
Full job description available at Bloomsbury Football Careers page.
Use the power of football to improve mental & physical wellbeing, foster cohesion & build life skills to give young people the best chance to succeed



The client requests no contact from agencies or media sales.
We are seeking a highly experienced and strategic safeguarding specialist to be our Diocesan Safeguarding Officer (DSO) to lead safeguarding across the Diocese. Effectively as Head of Safeguarding, this is a senior leadership role with independent authority of the Diocesan Bishop, responsible for the professional oversight of safeguarding children, young people, and vulnerable adults.
The Head of Safeguarding provides expert guidance, manages safeguarding concerns and allegations, and ensures the implementation of national safeguarding standards. You will lead a dedicated team, collaborate with senior clergy and external agencies, and ensure that safeguarding is embedded in every aspect of diocesan life.
Some of the key responsibilities of the role include:
Culture, leadership, and Capacity
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Lead the development and implementation of the diocesan safeguarding strategy.
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Work closely with the Bishop of Guildford, Cathedral Dean, Diocesan Secretary, and senior clergy to promote a culture of safeguarding excellence.
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Support the Independent Chair of the Diocesan Safeguarding Advisory Panel (DSAP), ensuring effective governance and oversight.
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Oversee diocesan responses to audits, quality assurance, and Safeguarding Practice Reviews.
Prevention
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Implement the Church of England’s Safeguarding Code of Practice across the Diocese.
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Provide expert safeguarding advice to clergy, parishes, and the Cathedral.
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Ensure safer recruitment practices are followed across all diocesan bodies.
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Develop and oversee the diocesan safeguarding training plan in line with the Church of England’s Learning and Development Framework.
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Ensure training is high-quality, legally compliant, and regularly reviewed.
Recognise, Assess and Manage Risk
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Lead and coordinate all safeguarding casework within the Diocese, ensuring that work is completed as required by Church of England Managing Safeguarding Allegations Code of Practice, and statutory guidance and legal responsibilities.
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Participate in Case Management Groups, supporting the chair to ensure proper case management and ensure lessons learned are shared with DSAP.
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Collaborate with senior leaders to report Serious Safeguarding Incidents to the Charity Commission.
Victims & Survivors
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Coordinate responses to disclosures of abuse, ensuring timely and compassionate support.
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Implement the House of Bishops’ policy on responding well to victims and survivors.
Learning, Supervision and Support
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Work collaboratively with the National Safeguarding Team and other Church of England Safeguarding Officers, attending national safeguarding events and activities as required.
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Engage in continual professional development, including ensuring that the requirements of the National Safeguarding Learning and Development Framework for Diocesan Safeguarding Officers are met.
General
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Lead and develop the safeguarding team, fostering a culture of collaboration and reflective practice.
We are looking someone who has:
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Proven leadership and strategic planning skills.
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A professional qualification or equivalent experience (e.g., in social care or criminal justice), with current professional registration where applicable.
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In-depth knowledge of safeguarding legislation, policy, and best practice.
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Experience of leading/facilitating/influencing organisational culture change to develop good safeguarding practice and healthy safeguarding cultures.
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Experience in managing complex safeguarding casework and risk assessments.
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Experience working with victims, survivors, and perpetrators of abuse.
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Strong interpersonal and communication skills, with the ability to influence and challenge constructively.
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Familiarity with Church of England safeguarding frameworks and governance structures.
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Commitment to the values and mission of the Church of England.
Please refer to the attached Job Description for full details of the Head of Safeguarding
Benefits of the role include:
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Competitive salary within the Charity Sector
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A 10% non-contributory pension
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Life assurance provision of 3x annual salary
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25 days annual leave per year, plus bank holidays
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An employee assistance programme
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Learning and development opportunities
Ready to Apply?
Submit your CV along with a detailed supporting statement (cover letter), outlining how you meet the essential and desirable criteria in the person specification. The supporting statement is an essential part of the application process and thus a failure to provide this information will mean that the application will not be considered.
This role is subject to an Enhanced Disclosure and Barring Service (DBS) in accordance with our Safer Recruitment Guidelines.
The Diocese take our responsibility for the safeguarding of children and adults seriously. Our recruitment processes reflect this commitment.
We take your privacy seriously. To understand how your personal data will be processed during the recruitment process, please read our Candidate Privacy Notice before applying
We believe that diversity is a strength. We actively welcome and encourage applications from candidates of all backgrounds and identities, particularly those who identify as female, younger, of a UK Minority Ethnic/Global Majority Heritage, or disabled, as it is essential that we reflect the diversity of the communities we serve.
Please note that if you are shortlisted and are unable to attend on the interview date, it may not be possible to offer you an alternative date.
Our vision is of a diverse, growing, intergenerational church at the heart of each community, working alongside our chaplaincies and schools.



The client requests no contact from agencies or media sales.
Help us tackle health inequalities and support people excluded from care.
You’ll coordinate and deliver DOTW’s (London-based) outreach clinics and national advice line, guiding volunteers and ensuring compassionate, high-quality services for people facing destitution, violence, trafficking, or homelessness.
We’re looking for someone with excellent coordination and advocacy skills, emotional resilience, and experience supporting vulnerable groups. You’ll lead with empathy, think on your feet, and keep service users’ safety and dignity at the heart of everything you do.
We offer clinical supervision, wellbeing support, and training in trauma-informed and safeguarding practice.
We warmly welcome applicants with lived experience of migration, homelessness, or exclusion from health services.
We work tirelessly to empower excluded people to access healthcare.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Watford Women’s Centre is looking for someone passionate about supporting women, and about leading and developing our women-only services, including counselling and domestic abuse support. You will manage and support staff, to ensure high-quality delivery of life-changing services and work closely with external partners to meet the needs of women in our community. You’ll be joining the team at an exciting time, as we explore further opportunities to enhance our support services.
This post is subject to an enhanced DBS and open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1.)
Applicants should submit an up-to-date CV and a covering letter addressing all the points in the job specification.
The client requests no contact from agencies or media sales.
We are looking for a new Head of Influencing to lead Switchback’s work driving change across the justice system, with the voice of young prison leavers at its heart.
This is an exciting opportunity to join the leadership team of an organisation delivering sector-leading impact. You will be growing Switchback’s work to tackle social and racial injustice through creative policy influencing and media campaigns based on insights from our frontline delivery, as well as overseeing our work co-producing research and policy solutions with our Experts by Experience Board and partners across the sector.
We are looking for someone to build on our fantastic progress shifting policy and perceptions – such as our most recent work influencing government policy on recall with insights from our participatory action research and through convening a third sector Recall Reform Coalition to build momentum and a compelling evidence-based case for change.
As Head of Influencing you will work closely with the CEO and your small but mighty Influencing team to campaign for a more human, more effective approach to resettlement. You will harness the powerful insights of Switchback Trainees, alongside the rich evidence from our delivery programme, and grow our collaborative influencing partnerships, including our ambitions to build a national participatory research programme building the business case for a national resettlement framework.
We are looking for a highly creative and collaborative individual with a strong strategic mindset and ability to see the bigger picture, helping Switchback punch even further above our weight. You will bring engaging communication skills and a strong track record of securing policy change through targeted policy work and public campaigning with lived experience at its heart.
You will see the value in shifting wider narratives about young people from poor or ethnic minority backgrounds and understand how to influence decision-makers. Above all, you will be driven to do this by centering the powerful voice and experience of the young men we support and working in collaboration with others across the sector to achieve our aims.
We support young men to find a way out of the justice system and build a stable, rewarding life they can be proud of.


The client requests no contact from agencies or media sales.
Pancreatic Cancer UK is partnering exclusively with Robertson Bell in their search for a permanent Head of Finance.
Pancreatic Cancer UK goes above and beyond for everyone affected by this disease. Right now, half of the people diagnosed with pancreatic cancer die within three months. Families are left with only hope to hold onto but they need more. So, Pancreatic Cancer UK does more.
Pancreatic Cancer UK is now seeking an experienced Head of Finance to take full ownership of the finance function. This pivotal leadership role will enable the Director of Finance, People and Operations to focus on strategic priorities while ensuring robust financial management, insight, and governance across the charity.
Key responsibilities include:
- Taking full ownership of Pancreatic Cancer UK’s finance function, including financial and management accounting, VAT, and statutory reporting.
- Partnering with directorates across the charity to develop budgets, forecasts, and reporting that support strategic decision-making.
- Enhancing the quality, accuracy, and timeliness of financial data to create a more forward-looking, insight-driven finance function.
- Leading the continuous improvement of financial systems, processes, and reporting, driving efficiencies and better collaboration.
- Providing financial leadership during key projects, including a VAT review and ongoing improvements to forecasting and controls.
- Managing, mentoring, and developing a small but high-performing finance team, fostering a culture of accountability and professional growth.
- Acting as a trusted advisor to the senior and wider leadership team, ensuring financial risks and opportunities are clearly communicated and understood.
The Organisation
Pancreatic Cancer UK is courageous, compassionate, and collaborative in all it does. Every member of the team shares one mission and one purpose: to transform outcomes for people affected by pancreatic cancer. Their five-year strategy: Finding breakthroughs. Giving hope. Saving lives.
In the last five years, they have seen more progress than in the previous five decades. In the next five years, they are determined to step up the pace and drive this progress even further, transforming how people with pancreatic cancer are diagnosed, treated, and cared for and ultimately saving lives.
The ideal candidate will demonstrate:
- A professional accountancy qualification (ACA, ACCA, CIMA or equivalent).
- Proven experience as a Head of Finance or similar senior finance leadership role, ideally within a charity or not-for-profit organisation of comparable size (£5m–15m income).
- Strong technical skills across both financial and management accounting.
- Excellent understanding of budgeting, forecasting, statutory reporting and financial control.
- Experience leading and developing a finance team and driving process and system improvements.
- A collaborative and solutions-focused approach, with the confidence to challenge and influence senior stakeholders.
- Experience supporting fundraising and operational teams, ideally in a complex, multi-stakeholder environment.
- A proactive mindset and commitment to the mission and values of Pancreatic Cancer UK.
The role offers a flexible hybrid working arrangement, a minimum of two days per week based in their central London office and comes with a comprehensive and attractive range of employee benefits. The closing date for applications is 30th November, but applications will be reviewed on a on a rolling basis so early submission is encouraged.
Please submit your CV to Robertson Bell, Pancreatic Cancer UK’s exclusive recruitment partner.