Head Of Member Services Jobs in Westminster, Greater London

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• We are seeking a proactive, experienced professional who will work with the CEO to drive the implementation of our People and Culture strategy across the charity;
• You will work with the Leadership Team to develop a consistent, healthy working culture supporting a thriving, ambitious charity;
• You will ensure use of our planning system across the charity, which links strategy with the role of each staff member;
• You will manage a small HR and Governance team and provide practical support to managers including employment relations issues;
• We are looking for someone with experience of contemporary psychological approaches in the workplace as well as a strong interest in embedding equality, diversity and inclusion.
• This role will suit someone with strong experience as a People and Culture Business Partner or manager in a charity or similar, with the aptitude to flex to a wide range of tasks and the ability to manage a small team.

Salary: £50,547
Closing Date: Monday 17th June
Interview Date: Tuesday 25th June

Full job description can be found on our website

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

London Academy of Excellence - Stratford (LAE) is seeking to recruit a Head of Fundraising and Partnerships to help it transform the lives of scholars from disadvantaged backgrounds. The ideal candidate will join LAE with experience in a fundraising role and have a passion for education.

LAE is the top-ranked sixth form provider in England to offer a full A level curriculum, according to the Sunday Times Parent Power Survey 2023. The school is particularly proud of its success in helping students from disadvantaged backgrounds to gain places at the finest universities in the UK and around the world. Over 1,200 of our alumni have progressed to Russell Group universities and over 120 to Oxford or Cambridge.

Recently admitted to the World Leading Schools Association as its first UK state school member, the LAE is set for considerable growth when it moves into its new building which will increase the size and number of students at the Academy. The school benefits from tremendous support from its existing lead sponsor and other supporters. The successful candidate will help grow those relationships and build more.

LAE can offer you:

• The opportunity to work with highly motivated students in one of the country’s leading sixth form schools.
• To be part of a staff culture that invests heavily in student achievement.​
• To work with donors committed to investing into young people.
• An intellectually stimulating working environment characterised by a culture of professional trust and collegiate working that promotes autonomy, innovation, and rigour.
• Access to an outstanding package of regular, high-quality continuous professional development and support.
• A modern and positive learning environment minutes from the Olympic Park and Stratford Station.
• Collaborative working with our world-class partner schools: Brighton College, Caterham School, Eton College, Forest School, Highgate School and UCS Hampstead.
• A package of employee benefits including subsidised lunches and social events; access to a Cycle Scheme, Tech Scheme, and discounted local gym memberships; and longer school holidays, which include an extended eight-week summer break.
• The London Academy of Excellence is committed to the safeguarding and welfare of children, and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service.

LAE is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

How to Apply:

Please submit an application form including a concise supporting statement via the LAE website.

LAE reserves the right to close applications ahead of the deadline, and as such early application is advised. Due to the number of applications processed, if you have not received an invitation to interview within two weeks of the application date, please consider your application unsuccessful.

Doctors of the World UK (DOTW UK) is part of the global Médecins du Monde (MDM) network, which delivers over 400 projects in more than 70 countries through 6,000 volunteers. 

Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need. 

Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas programmes, helped 20,000 service users here and fought for healthcare as a human right for all. 

We believe that every person living in the UK has the right to healthcare, and we work to influence public policy and local implementation to reduce health inequalities and ensure access to healthcare for all.

DOTWUK have a fun and friendly finance team in a small, but high-performing function and are looking for a collaborative, experienced and energetic leader for the role of Head of Finance. 

In this exciting role, the successful candidate will provide the organisation with a timely, accurate and relevant financial management service by assuming day-to-day responsibility for the organisation’s accounting function, to enable the senior management team and the Board of Trustees to assess results and performance and make informed, strategic decisions, and ensure the organisation complies with statutory and corporate regulation and requirements. 

You will work closely with the treasurer, directors and managers to enable them to manage their programme finances and support them to report to donors and to devise sound plans for growth and sustainability. 

The UK chapter expects to grow income across all sources, including from institutions and foundations. You will play a critical role in maintaining and building on this success. 

You will also be responsible for and provide input from a financial and management perspective on strategic development and the general organisation-wide structure and management as part of the Senior Management Team. 

Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply. 

For more information on the role, including a person specification, please refer to the role profile. 

Closing Date:

Sunday 9th June 2024

How to Apply 

To apply, please submit your CV, covering Letter & additional information form on the link provided. Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile. Interview dates TBC.

Applications which do not demonstrate the essential skills, knowledge, experience, and competencies will not be shortlisted. 

London based contract with the option of hybrid working in the office and from home*

An exciting opportunity to lead and transform the CSP’s data capabilities in support of our public-good mission. You will improve our understanding and use of data across the organisation in aid of our 65,000 members and the physiotherapy profession.

The CSP is a one-off organisation. We give expert voice to UK physiotherapy, and support our members throughout their education, working lives and retirement. This makes us stewards of critical knowledge about the profession and its central role in the healthcare system. You will be shaping the data culture and capabilities that scaffold that knowledge.

You will be the visible lead for data in the organisation, a proactive voice to connect our data operations with the strategic objectives they serve. You will combine professional expertise with personal integrity: we are a values-driven organisation, and Data for Good will be your core business.

You will champion the data perspective among the organisation’s leadership: cementing the importance of data in corporate decision-making, and ensuring that our Data Governance and Management follows best practice and supports our ability to leverage data.

You will lead the organisation’s developing data maturity, including use of data and growth in data skills and capabilities in order to improve organisational decision making and influence.

For an informal discussion about the role, please contact Jonathan Scott-bryan, Assistant Director of CSI at Head Office.

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from. (Remove if homeworker)

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

For further information and details of how to apply, please visit the website via the apply button.

CVs will not be accepted.

Closing date: 10am, 30 May 2024.

Interview date: 13 June 2024.

If you require any adjustments during the application stage, please email the Human Resources team via email.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.

NO AGENCIES

BENEFITS

28 days holiday + Bank Holidays
Life Assurance x4 of basic salary
Income protection scheme
8% employer contribution pension scheme
Flexibility

JOB PURPOSE

The Head of Finance will lead a small, established finance team and will need to drive a successful business partnership approach with teams across the organisation, achieving greater efficiency both in ways of working and in purchasing and in investigating how our systems and technology can best meet our operational needs. This role is pivotal in the charity, and a great opportunity for an exceptional finance professional to contribute to the continuous improvement of the charity, finance function and team. You will take day to day responsibility for financial accounting, the provision of management information and will actively manage financial planning and forecasting. You will also input into strategy on a functional and organisational level. 

A track record in successful business partnering is essential as we develop and refine our business model. Previous experience in a management information function, either within the not-for-profit sector or a similar sized commercial organisation, is needed. You will need to liaise closely with non-finance staff to ensure financial information is made meaningful and accessible and to support training to enable them to interpret the information provided and manage their budgets. Good communication skills and the ability to explain complex information to staff at varying levels are therefore essential as is the ability to provide leadership and motivate staff.

We have exciting organisational goals for the year ahead, including a review of our Finance system and an opportunity for the finance team to drive improvements to our processes and ensure we make best use of technology to drive efficiency and add value to our stakeholders. We are a small team in a small organisation with big ambition and offer a unique opportunity for development in your finance career.

WHO WE ARE AND WHAT WE DO

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world. 

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. 

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. 

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.  

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE AND RESPONSIBILITIES

This is a diverse role across the full spectrum of the finance function, with the post holder responsible for the timely provision of management information as well as leading the Finance Team in delivering a full financial accounting and statutory reporting service to ensure UK for UNHCR is compliant with all financial regulation. Central to the role is the critical review and the effective communication of financial information and its implications to all levels of management while also delivering a high quality, customer focused finance partnering service to senior managers and SMT. 

Key accountabilities:

• Oversee the provision of clear, accurate, timely and user friendly (financial and non-financial) management information to Directors, senior managers and staff to support the decision-making process and to allow managers to proactively manage their budgets.
• Take full management responsibility for the Finance Manager and Finance and Administration Assistant, leading, motivating and developing them so that that they are clearly focused, competent, and work effectively and efficiently.
• Ensure compliance with relevant legislation and prepare statutory accounts, corporation tax, Gift Aid, VAT, Charity Commission and other statutory financial returns for the charity and its trading subsidiary as appropriate. 
• Manage the annual audit process, being the point of contact for external auditors on operational matters relating to the audit process and providing information and documentation supporting the annual report and accounts.
• Develop and maintain various business and financial planning processes in support of the strategic needs of the organisation. This includes:

1. Annual budgeting process.
2. Overseeing financial reforecasts at regular (currently quarterly) intervals.
3. Playing an active role in the broader business planning process.
4. Planning and managing cash flows to meet the short and long-term needs of the organisation, maximising interest receivable where opportunities allow. 

• Drive financial ownership, accountability and understanding across the organisation by ensuring budget owners have the knowledge, skills and tools to manage their budgets effectively. Ensure effective financial business partnering is underpinned by effective processes and guidance.
• Provide support to all teams and in particular the fundraising teams in the completion of funding applications and, following successful bids, ensuring appropriate processes are in place to monitor and report progress of Restricted Funding projects.
• Recommend an appropriate reporting process and format for restricted projects to enable their effective management by budget holders and for inclusion in management accounts reporting.
• Ensure the internal financial control environment is adequate to safeguard the Charity’s assets and is properly documented, and liaise as needed with external professional advisors, such as auditors and our bankers.
• Ensure premises and facilities are managed appropriately on a day-to-day basis, line managing the Finance and Administration Assistant, and taking the lead in matters relating to property leases.
• Develop own knowledge base and keep abreast of changes in the regulatory and financial environment, as well as new initiatives and best practice in the sector to ensure the charity’s policies and processes are fit for purpose and adapt as UK for UNHCR evolves. 
• Support the Senior Management Team in other work as may be required from time to time and, as time allows, engage in the broader work of the charity to ensure the post holder has a recognisable profile as the leader of a key team and has an understanding of the work we do.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

PERSONAL ATTRIBUTES AND EXPERIENCE 

Knowledge: 

• A qualified accountant (ACA, ACCA, CIMA, CIPFA) with significant post qualification finance experience at a senior level.

Skills:

• Track record of success at a senior level within an organisation of comparable size and complexity, including hands on experience in delivering a bespoke finance service.
• Proven ability to communicate successfully with different stakeholders, both written and verbal, and including the ability to influence and negotiate.
• Ability to critically review, analyse and interpret complex financial and management information and present it clearly and appropriately to different audiences.
• Comfortable in dealing with detail as required given the constraints of working in a small team.
• Confident with a range of IT software, including hands on experience in managing, using and configuring accounting packages.
• Experience of software implementation, and ideally of accounting systems.
• Strong leadership skills including the ability to motivate and develop staff members.
• Knowledge of the legislative, tax and regulatory framework of companies, ideally in the not-for-profit sector.
• Track record in successful project management.
• Ability to identify, assess and manage risks and make recommendations based on objective criteria.
• Team player able to establish productive working relationships with both colleagues and externally.
• Strategic thinker who is pro-active in identifying opportunities for the organisation, and within the finance function for improvements in business process.

Experience: 

• Relevant post-qualification experience, to include managing a finance team. 
• Experience of developing and implementing financial procedures and controls. 
• Experience of commercial or charity accounting including the preparation of statutory accounts and preferably SORP compliance.
• Experience of preparing management accounts in a rigorous environment.
• Experience of managing the preparation of budgets and business plans.
• Experience of VAT accounting, preferably the partial exemption basis and corporation tax.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.  

What else? 

Wellbeing  

• 28 days’ leave per annum plus bank holidays. 
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.  
• Access to 100s of perks with discounts on everyday purchases. 
• Office wellness perks. 
• Discount on gym memberships.  
• Hybrid and Flexible Working. 
• Staff socials. 

Financial  

• Pension scheme with an employer contribution of 8%. 
• Non-contributory group life assurance scheme 
• Non-contributory Income protection scheme. 
• One-off contribution towards homeworking set up. 
• Enhanced maternity, paternity, shared parental, and adoption pay. 
• Enhanced sick pay scheme.  

Development

• Comprehensive training and continuing development opportunities. 
• Individual training budget. 

HOW TO APPLY 

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. 

Closing date: 28th May 2024

Interview dates: Week commencing 3rd June 2024 (first round), w/c 10th June 2024 (second round)

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us on the email address on our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency. 

About Unlocked

Unlocked Graduates exists to break cycles of reoffending. Currently, prison isn’t a place which successfully does this – the average prisoner has 16 previous convictions, and 55% of those released from short-term sentences reoffend within one year. The work we do is both extremely challenging and massively urgent. We aspire to have a deep impact on the landings of individual prisons but also breadth of impact through the whole sector and society at large.

Since 2017, we have sought to lead this change by recruiting, training and challenging the best graduates in the country to become prison officers. Our two-year programme has put the role on the map as a career where the best people can develop extraordinary leadership skills whilst making a real difference. We are ranked 22nd in the Times Top 100 Graduate Employers list and garner recognition in the UK and internationally for the impact our participants have on the landings.

Our participants work with prisoners to support them to stop reoffending, alongside studying for a Master’s degree, which helps them to understand systemic solutions to improve our criminal justice system. Our organisation draws on the evidence that relationships between prison officers and prisoners can be transformational, and with the best people in this role, prisons can be a place where cycles of reoffending can be broken.

About the role

The Head of Delivery role is absolutely integral to the success of the Unlocked programme, working both within the programme team and across the organisation to ensure the highest-quality delivery of all aspects of the programme.

We are looking for a bold leader with a proven track record of success in project and programme delivery who can lead a team to reach ambitious targets. The Head of Delivery will have excellent leadership potential, combining exceptional interpersonal skills with an ability to oversee continual improvements of process, logistics and content. This role is a high-impact position within the organisation, reporting to the Programme Director.

Why work for Unlocked?

You will have the satisfaction of working for a high-performing and exciting organisation which is actively making an impact on one of the most challenging social justice issues which exists in our society today. You will also receive an excellent package of benefits, including:

• 27 days’ annual leave
• Pension scheme with 10% employer contribution
• Employee Assistance Programme
• Interest-free season ticket loans
• Cycle To Work or Electric Vehicle (EV) scheme
• And more

For further details and to apply, please click the apply button to be re-directed to our jobs portal. 

Closing date: Midnight on Monday 3rd June 2024
First-round interviews (remote): Wednesday 12th and Thursday 13th June 2024
Second-round interviews (London): Thursday 20th June 2024

Job Title: Head of Service (CoramIAC)

Contract: Permanent

Hours: 35 per week

Salary: Circa. £60,000 per annum

Location: CoramIAC Office - Cockfosters (until January 2025, then moving to Coram Campus - Bloomsbury)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About CoramIAC

Coram IAC, is a Voluntary Adoption Agency, which specialises in Intercountry Adoptions. This position is a member of the Leadership Team and will have a pivotal role in leading, developing and managing a range of operational adoptions services, ensuring that they meet the needs of children we are providing services for, including all legal, policies, guidelines, and internal standards. They will play a key role in helping to develop new services and where appropriate will take operational control of these.

About the Role

The Head of Service post holder will take the lead responsibility (under Ofsted registration) as the Adoption Manager of Coram IAC. They will ensure the ongoing delivery of an outstanding VAA that is fully compliant with national minimum standards and regulations; and ensuring high quality adoption support and a sufficient supply of adopters that reflects the diversity of the countries they are adopting from.

Applying to adopt in the UK is open to anyone already in the process with Coram IAC but we do not actively recruit domestic adopters like other VAAs. Approved Intercountry Adopters may however request to change their approval advice to the UK if they are considered a suitable match for children available and waiting for permanence through Adoption in the UK.

Coram IAC predominantly serve prospective adopters from the global majority and as such recruit and train a highly diverse and skilled group of adopters to enable the best outcomes for children whilst also offering adopter and sector diversity for potentially harder to place children. This includes family groups and older children. Our offer to RAAs via our domestic program therefore delivers families for children who often wait the longest in the care system.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 9am, Tuesday 28th May 2024

Interview Date: Friday 31st May 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No: 1067313

ID: 1204 Head of Corporate Partnerships

Salary:

- Starting at £46,796 FTE per annum, raising to £54,186.

- If office based, additionally, £3,679 Inner London Weighting FTE per annum

- If home based, additionally, £480 home-based allowance FTE per annum

Location: Either homebased or based at our Head Office, London, N1 7GR.

If office based, we typically work 2 days a week in the office. Our office space is wheelchair accessible.

Hours:  Full-time (37 hours per week).

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a national charity committed to building stronger families and supporting people through change, challenge and crisis.  Since the charity was founded in 1869, we have continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today we work with more than 60,000 families in some 200+ community-based services, as well as supporting thousands more through our national helpline, FamilyLine, which offers free and immediate support to adult family members, and through national schemes like the National School Breakfast Programme.

This is an exciting time for an experienced corporate partnerships leader to join our high performing corporate partnerships team. Family Action is currently undertaking a major brand review and will soon be launching a new website, with income generation a key priority. We have several existing high value partnerships including with Barclays, NewDay and Poundland Foundation. For new business opportunity, our broad range of services allows alignment with partners across many sectors. Our working culture is flexible, fun and open, with excellent opportunities to collaborate with colleagues with a range of specialisms, from brand, to marketing and communications, to fundraising, as well as our colleagues delivering Family Action’s services.

Main Responsibilities:

• Leading the team in planning and delivering new business activity, drawing on business need, our organisation strategy, sector trends, meeting agreed annual income targets. 
• Ensuring account management of all corporate partnerships is delivered with skill and diligence. Leading the team in maximising the impact of partnerships through outstanding relationship management.
• Embedding corporate partnerships in the strategic development of the organization, promoting and advocating for current and prospective partners in strategic discussions at Family Action. Integrating and aligning corporate partnerships activity with wider organisational priorities.
• Proactive and supportive line management of the corporate partnerships team, which currently comprises 3 x Corporate Partnerships Managers, 1 x Fundraising Officer and the Toy Appeal Temporary Assistant (Christmas)

Main Requirements (for details check the job description and person specification):

1. A proven fundraising leader with an in-depth understanding of and experience of working on a wide variety of corporate partnerships
2. Demonstrable experience of successful new business work, securing 6 and/or 7 figure opportunities.
3. Extensive account management experience, ideally across a range of sectors
4. Excellent communication skills, including the ability to speak confidently both formally and informally to a range of audiences as well as strong writing skills.
5. A commitment to social justice and a passion for helping families to thrive.

Benefits:

- annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

For an application pack and further information please visit our website, details are on the advert PDF document.

Please email completed applications to: inbox (6) details on the advert PDF document

Closing Date : Monday 17th June 2024 at 9:00am

First Interviews are scheduled to take place from 24-28 June virtually, with slots throughout the working day and early/late slots available.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnic minority groups, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.

* Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.

As the Head of Partnerships and Philanthropy, you will be the cornerstone of our partnership and philanthropy activities, creatively engaging with corporations, high-net-worth individuals, trusts, and foundations to build partnerships with purpose, to increase our reach and secure the vital income to deliver our mission. Your role extends beyond fundraising; you will be forging meaningful corporate partnerships, shaping a landscape where businesses contribute to improving the lives of older people in poverty. With your expertise, we aim to connect those in need with supportive services, transforming lives with compassion and targeted action.

With a proven track record in securing and implementing impactful corporate partnerships and major donations, you'll bring a wealth of knowledge and a passion for change to our organisation. As a member of our leadership team, your work will make a vital contribution to extending our reach, helping us to provide practical help to an increasing number of older people struggling with their finances. At Independent Age, your work will echo the ethos of 'partnerships with a purpose', uniting us with high-profile brands to achieve our mission and financial objectives.  

Step forward and lead with purpose; together, we can uplift the lives of the older people living in financial hardship and inspire a community of support.

With a proven track record in high-value fundraising, including securing donations from major trusts, foundations, high-net-worth individuals, and businesses, you will have experience developing partnerships with high-profile brands and an understanding of the importance of ‘partnerships with a purpose’.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age here.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS certificate will be required for this role. 

Closing date: 3 June 2024.

Interview Dates: 

First round interviews to be held on 14 June 2024.

Second round interviews to be held on 21st June 2024.

Head of Service Delivery and Volunteering

Location: Home based
Salary: £48,800 per annum
Hours: 35
Job Type: Full time
Contract Type: Permanent

Re-engage is positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation. 

We’re working to deliver a five-year strategy with growth at its heart and we’re looking for an exceptional person to join our team as Head of Service Delivery and Volunteering, to be a vital part of this exciting phase of our development.

Reporting to the CEO and sitting within the senior management team, you will lead a team that brings older people and volunteers into our organisation.   Making full use of technology and building strong relationships with our volunteers, you’ll deliver volunteer-led services that help make life less lonely for thousands of older people each year.   

Key responsibilities

Leadership 

• Create a high performing team culture that’s ambitious and passionate about Re-engages vision for older people. 
• Contribute to the organisation’s strategic direction and play an active role in operational and budget planning for both the charity as a whole and the Service Delivery department.
• Identify opportunities to develop new ways to use technology to improve our systems, develop new services and enhance customer service.

Operational Delivery 

• Oversee and manage operations to provide a seamless service to volunteers and older people throughout their time with Re-engage from recruitment to departure.
• Create a culture of continuous improvement, using data and stakeholder feedback to shape our services and the support offered. 
• Act as Designated Safeguarding Lead and lead contact for safeguarding for the board of trustees.  Ensure that safeguarding is at the heart of our work, implementing robust safeguarding principles and practices. 
• Harness technology to create high quality, efficient, consistent, person-centred experiences for older people and volunteers. 
• Ensure volunteers receive appropriate, interactive and engaging volunteer training. 
• Work with Engagement and Fundraising teams to ensure delivery of commitments to funders, setting appropriate targets for team members.
• Work with the Communications and Impact teams to develop and implement a comprehensive volunteer communication strategy, based on what volunteers want and need from Re-engage to support their volunteering.
• Work with colleagues to ensure the experience of our volunteers and older people is measured and monitored.

About you

Essential

• Experience of developing, supporting and managing volunteer led, sustainable services. 
• Passionate about, and experienced in, working across all aspects of volunteer management. 
• Understanding of safeguarding vulnerable people with proven competence of managing safeguarding systems and processes, confidentiality, and the implications of GDPR when working with volunteers and older people.
• Strong project management and data analysis capabilities. 
• Experienced in working with CRMs, automated systems, Microsoft Teams, SharePoint, and Dynamics or equivalent systems.
• Highly motivated and engaging leader with strong people management skills. 
• Energised by change and a commitment to continuous improvement. 
• Skilled communicator and an experienced influencer. 
• This role will require an enhanced criminal record check.

Desirable

Full driving licence and own car preferred, as this post will require travel across the UK as and when required, and quarterly overnight stays.

How we recruit 

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.  We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.

We use the recruitment platform Hireful.  The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV.  To enable this please ensure your name you use on the application form matches exactly with that on your CV.  We also add competency questions to the process which asses your approach to real issues that you would face in this role.  Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles. 

The closing date is Monday 10 June 2024 at 5pm.

Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies

REF-214258

Last year we saw a 133% growth in the numbers of young people facing homelessness coming through our doors. Now, nearly half of them are - or recently have been - sleeping rough and with the numbers of young rough sleepers in the capital growing at an alarming rate, New Horizon Youth Centre has had to take decisive action to unlock support and housing for this group. The Head of Services - Rough Sleeping is a brand-new role for the organisation and will lead on developing a new internal strategy for young people facing rough sleeping, as well as holding operational oversight of our established youth-specific street outreach function and emergency accommodation hub, both of which are unique in London. You will need to be strategic in approach and an excellent relationship builder. You will act as our lead colleague on relationships with the Greater London Authority and London Councils’ rough sleeping teams, working with them to ensure our learning and insights inform policy and ultimately open up access to emergency support for those under 25. Alongside this you will need a keen eye for operational detail, have experience of delivering homelessness services, and be passionate about piloting new solutions to prevent homelessness among young people. More than anything you will need to champion what young people can achieve, be committed to collaborating with others and determined to find a way. 

For more information and Person Specification, please see our Job Pack attached. 

Salary: £46,800 - £52,000

Closing Date: 10am, 29/05/2024

Service Coordinator, L'Arche London

ABOUT L'ARCHE LONDON

At L’Arche we build Communities together with people with learning disabilities rather than doing it for them, and we are committed to mutually transforming relationships in a world where all belong.  

L’Arche London is a diverse and inclusive Christian community of 100 people with and without learning disabilities, sharing ordinary life and building extraordinary relationships. Excellence in care and a commitment to living in community is what makes us unique. We are a high quality care and support provider, regulated by the Care Quality Commission in England.

Are you inspired to bring your skills, experience and values to support our vision of a more human society? 

ABOUT THE ROLE

Reports to: Head of Support and Care (Registered Manager)
Hours of work: 37.5 hours per week, usually Monday - Friday 9 - 5pm

NB Service Coordinators are required to balance management administration with being present in the group's houses. This necessitates some occasional evening and weekend work to be agreed with their line manager.

Salary: £35,000 per annum (with an increment in the second year) 
Place of work: L’Arche London community houses and office (all within a walking distance, based in West Norwood, London)

Main purpose of the role:

- To lead and manage the Oak Group, one of three groups in the L'Arche London community, comprising of a range of services for people with learning disabilities and its team of assistants. 
- To lead the service delivery within this group in line with L'Arche values, standards and the requirements of the Care Quality Commission [CQC]. 
- To play an active role in the leadership of L'Arche London, helping shape a vibrant community of people with and without learning disabilities.

Leadership and People Management:

- Supervise and work with the Deputy Service Coordinator to lead a team of 15 Support Assistants. Ensure each assistant in the group is regularly supervised, trained, and appraised, and that action is taken to effectively manage performance issues.
- Understand the requirements of the CQC and other relevant legislation and ensure that all applicable standards are met including adult safeguarding. 
- As part of the Community Coordinating Team, implement appropriate policies and procedures, promoting the wider L'Arche mission, vision and values.
- Be on the On-Call rota every 6 - 8 weeks, with flexibility as service requires. (Additional pay provided.) 
- Contribute to the recruitment/ interviewing of Assistants.

Provision of Support to People with Learning Disabilities

- Ensure the provision of high quality personalised support for each person with a learning disability in the Oak group, implementing Person Centred Support Plans to maximise independence, personal choice, and autonomy.
- Enable each person with learning disabilities to feel at home, encouraging both individuality and belonging, ensuring that everyone is informed of their rights and responsibilities as a member of the Community group and as a tenant.
- Support each person to manage various aspects of their life, from their personal budgets to their health and well-being.
- On occasion, provide one-to-one support to people with learning disabilities at home or in the community.

Administration and Management

- Maintain high standards of communication and record keeping, ensuring an effective flow of information within the Group, with the rest of L'Arche London, the local community, family and professionals.
- Work closely with the Deputy Service Coordinator to oversee the work rota.

Creating Community

- Attend and organise Community events and celebrations relevant to the role and foster a sense of welcome for all visitors and friends; ensure a regular rhythm of prayer and reflection in accordance with the traditions of L’Arche.

General

- Attend training and personal development courses as required.
- Any other reasonable duties commensurate with the post which may be required from time to time.

What We Offer

- This post is offered subject to a probationary period of 6 months; 3 clear references; a completed work history form; a satisfactory and up-to-date enhanced DBS check; and a satisfactory right to work check as appointees must have the right to work in the UK.
- There is no additional pay for overtime, but Time off in lieu (TOIL) will be given and agreed with the line manager when circumstances require the post-holder to work extra hours. TOIL should be taken within 2 weeks of being accrued.
- All Service Coordinators are the on-call rota for 1 week every 6 - 8 weeks. There is an additional payment of £56 a week for being on-call.
- Paid holiday allowance of 33 days leave per year. (This total is inclusive of 8 days in lieu of bank holidays).
- Service Coordinators will be provided with a programme of personal development and training including opportunities to study for QCF qualifications in social care and leadership development through L'Arche in the UK's leadership development programme.
- Employee Assistance Programme with Care First which offers confidential support in terms of performance, health, mental and emotional well-being including access to short term free counselling services.

A full job description and person specification can be found in the recruitment pack.

To apply, please submit your CV and answer the questions on our online application form. Please also include a cover letter providing in depth explanation of how you meet the job and person specifications for this role. Please give examples where you can. 

Closing date for applications is midnight on Sunday 15 June 2024. We will carry out interviews as applications are received and may close the role early if a suitable candidate is appointed. We encourage you to apply as soon as possible. 

Please also read our privacy notice for job applicants.

REF-214 244

We are looking for someone to work with a clear strategy and then develop, grow and successfully manage our Youth Advisory (YAG) and Alumni groups, as well as lead the engagement of families / support networks. The ideal candidate is someone who will ensure interns accessing the DFN Project SEARCH model are at the heart of decision making and who will champion their rights and their participation. We are looking for someone who has a strong understanding of advocacy and the rights and entitlements of young adults with special educational needs and disabilities.

We are in our third year of running our YAG and yet to launch our Alumni offer. This role will therefore involve leading the implementation, development, and growth of the membership of both DFN Project SEARCH YAG and Alumni group. This will include planning and facilitating a programme of activities throughout the year for YAG and Alumni members, which we hope will be a mix of in person and online events.

This post holder will also provide ongoing training to YAG, Alumni and parent/carer members and facilitate their participation in our advocacy work. There will also be opportunities to deliver training to our central and partner teams alongside members of these groups

Location: Hybrid home working and Office based (currently Hammersmith, likely move to Farringdon autumn 2024)

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with people who have current or recent experience of financial hardship and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, diversity, inclusion and belonging and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

Our vision is that everyone in the UK has financial security so they can thrive.

Our purpose is to offer support to those of us facing financial shocks and together challenge the systems and perceptions that cause financial insecurity.

This role involves supervising risk management, overseeing the charity’s approach to contracts, and leading a small team dedicated to enhancing business support throughout the charity. If you're passionate about making a difference and are ready to contribute to our purpose, we'd love to hear from you. Apply now and be part of a team dedicated to creating positive change.

About You

As our Group Head of Governance, you'll step into a dynamic role within our CEO Office, shaping the future of our organisation. You'll be instrumental in steering Turn2us and Elizabeth Finn Homes towards excellence in governance. Your expertise will ensure that we not only meet but exceed legal and regulatory standards, setting a gold standard in corporate governance. From board secretariat excellence to robust risk management, you'll lead the charge, guiding our organisation to new heights of efficiency and accountability.

With your exceptional communication skills and strategic mindset, you'll elevate our governance practices. Your commitment to equity, diversity, inclusion, and belonging will infuse every aspect of your work, fostering a culture of inclusion and dignity.

From managing board secretariat matters to driving continuous improvement in governance practices. You'll lead by example, inspiring our team to embrace operational excellence and embody our values. Together, we'll ensure that safeguarding is not just a policy but a guiding principle in everything we do.

If you're passionate about social justice and ready to take your career to new heights, we want to hear from you. Join us at Turn2us, where every day brings new opportunities to create a brighter, more equitable future. Apply now and be part of a movement that's changing lives, one step at a time.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of four days a month. Some roles, including the Group Head of Governance are required to be in the office more often than others and this will be agreed with the hiring manager upon starting.

Please note that all job offers are subject to two to three satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 11.59pm, 4th June 2024

Interview date: TBC