Head of member support jobs in chelsea, greater london
People and culture at Unifrog
As a People team, we help foster a supportive culture by: trusting our team; removing roadblocks and encouraging autonomy; making an effort to understand everyone’s different wants and needs and using that information to tailor what we offer; and caring about each team member and creating processes that allow them to work at their best. If this fits with your view of what a People team should do, we’d love to hear from you.
What you’ll do
1. Internal communications (~2.5 days per week)
As our Internal Communications and Events Lead, you will play a key role in engaging, informing, and inspiring our team with what’s happening at Unifrog. You’ll also help us to work even better together, and to retain a happy and effective team.
Your main responsibilities:
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Coordinate our whole team commss
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Deliver our internal comms strategy, work towards our People team goal and objectives, and use our House Style.
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Create our monthly internal Unifrog newsletter, writing your own segments, editing other people’s contributions, and evaluating engagement.
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Collate data from team surveys and work with the People and Leadership teams to put ideas from the team into action.
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Improve the way that we communicate and work together:
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Share best practice and deliver training on our comms tools (e.g. Slack, Gmail, Asana).
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Research, trial and introduce new comms tools or upgrades where appropriate, training the team on how to use them.
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Join our AI working group, whose goal is to support the team to use AI more effectively (e.g. leading training, sharing use-cases from across Unifrog).
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Support teams with communication challenges (e.g. streamlining comms traffic).
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Support team members to easily find the best contact for different questions and tasks.
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Manage our existing comms tools:
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Audit our usage and budget to make sure we’re maximising value.
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Manage individual and team subscriptions to our comms tools.
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Help to troubleshoot team questions and issues.
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Keep our ‘Unifrog Essentials’ and ‘Who to Contact’ documents up-to-date, and support team leads to keep our Dropbox folders organised.
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Work with our Recruitment Lead and Marketing team to shout externally about what’s going on at Unifrog, sharing photos and stories on our website and social media.
2. Internal events (~2.5 days per week)
Now that Unifrog has 115 team members across the UK and beyond, it’s more important than ever that everyone feels connected, both to each other and to our wider mission.
We currently have:
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Three whole company “team days” per year (2x in person, 1x virtual)
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Two “away days” per team per year (in person)
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Regular socials at our London office
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Regular remote socials
Your main responsibilities:
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Plan our whole company team days:
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Work closely with our CEO and the Leadership team to decide on the team day agenda, budget and format.
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Find and book venues, hotels, social activities, and meals, and make sure everything’s set up and runs smoothly on the day.
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Support senior managers to plan their away days:
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Advise on agendas and book venues, socials, and training.
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Facilitate cross-team collaboration (one of each team’s away days is partly combined with another team).
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Evaluate our team events and continually look to improve their quality, impact, and inclusivity.
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Plan remote socials and office socials for our London HQ.
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Support our Unifrog affinity groups - spaces where team members who share common identities (e.g. being parents), can connect, support each other and champion inclusivity.
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Keep our EDI calendar up-to-date, and mark and celebrate occasions important to people across the team, including cultural heritage months, awareness days, and commemorative events.
Working together
You’ll be part of our People team alongside our: People Assistant, People Coordinator Recruitment Lead, People Lead, Head of People Operations, and People and Operations Director (your line manager).
You’ll also regularly work with a variety of other team members (especially line managers) when organising events.
What we’re looking for
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Experience in planning and delivering events (including virtual events).
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Experience in supporting team members to communicate and use comms tools more effectively.
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Ideally, experience in delivering whole company comms.
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Strong verbal communication and presentation skills.
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Excellent writing and proof-reading skills.
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Ability to craft clear and powerful narratives from data and insights.
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Personable and able to build great professional relationships.
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Keen attention to detail.
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Excellent organisation skills.
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An interest in education, careers, and development.
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Ideally, knowledge of emerging trends in internal communications.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,000 - £39,000 per year, depending on experience. Grade B.
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Full-time.
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Split your time between working remotely and at our office in Hoxton, London (a minimum of 2 days per week). Applicants must be commutable to London and can expense up to £12.50 per day for travel, up to 2 days per week.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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If you require reasonable adjustments, or want to discuss any details about the role before applying please contact Mhairi (contact details on our jobs page).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00am (BST) on Friday 3rd October 2025.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about an event you’ve organised (in person or virtual). How did you make the event a success, and what did you learn for the next event? (250 words)
iii. October is Black History Month (BHM). Write a draft Slack post on our #social channel that: a) gives a short intro to BHM; and b) shares ideas and plans for how people can mark the occasion, learn more, and get involved. (250 words)
We want to see your creativity and individual tone of voice come through in this task. We understand that some candidates may want to use AI to improve their answers, however it's possible this may take away from the individuality of your task and impact your score.
You can write your Slack post directly in the box provided. If you'd like to include emojis or embedded links, please share a Google Doc link instead, ensuring you have set access permissions to “anyone with the link can view”.
Stage 2: Task stage (15 minutes)
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The next stage of the application process will be a short phone interview. We’ll send you instructions if you are successful in the first application stage.
Stage 3: Video call interview (1 hour)
- Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
Phone interviews will be held throughout the application window. Video call interviews will be held w/c 13th October 2025.
You will be joining us at a time that holds the greatest potential for fundraising in our history, following the launch of the UK Government’s Delivery Plan for ME and initial findings of the DecodeME genetics study (co-led by Action for ME) in Summer 2025.
Building on our charity’s already established level of support from major donors, you will provide exceptional relationship management to existing donors alongside growing our network of high value supporters.
Working closely with the CEO, alongside managing a portfolio of donors and prospects ensuring excellent stewardship, you will support our Breakthrough-ME Group (a group of high net worth and highly networked individuals). There is an established level of support from major donors at Action for ME so this is a role that will require exceptional relationship management to retain our current valued supporters while growing this crucial area of fundraising.
This would be an ideal role for an experienced philanthropy professional seeking to work for a small but ambitious charity, helping us to achieve our mission to improve the lives of all people affected by ME – better meeting their needs today while taking action to secure change for tomorrow.
Key duties
Major Donor Fundraising
• Successfully develop and implement the philanthropy strategy to secure and maximise funds from high value individuals for Action for ME achieving annual income of £250k+
• Set plans and budgets which will deliver income through major gift fundraising and philanthropic giving through family trusts and foundations, including quarterly forecasting.
• Manage a portfolio of prospects and donors at the £5k to £100k level, to develop and maintain strong and long-standing partnerships
• Work closely with the Director of Fundraising and Development and other colleagues to ensure that plans and activities for fundraising from high value individuals are integrated into the overall fundraising strategy and plan for significant growth.
• Be responsible for our Breakthrough-ME Group with high quality proposition development. Contribution to Group fundraising activities with a specific focus on ensuring their networks support pipeline growth for future fundraising.
• Lead the delivery of our biennial fundraising gala dinner, maximising income and new opportunities from attendees.
• Develop engaging and inspiring opportunities to steward and cultivate support creating a calendar of activities including events, presentations, approaches, networking and meetings.
• Utilise the CRM database (Raisers Edge) to provide the data required to strategise your approach to philanthropy, monitor progress and provide a high-quality donor experience.
• Ensure utilisation of insight & data, producing management information data to inform planning and strategy development.
• With the Director of Fundraising & Development, create inspiring cases for support and resulting propositions with clear budgets and outcomes.
• Create adequate systems and processes to support the major donor programme.
• Undertake and manage research into prospects and major donors, preparing for approaches and presentations and briefing senior leadership and trustees for donor meetings and events.
• Develop and maintain relationships with donors, a wide range of staff and volunteers from trustee level down.
• Provide regular feedback and internal reporting to line management.
• Work with other fundraisers to ensure that all fundraising opportunities and leads are followed up – particularly in corporate, community and trust fundraising.
• Work with Trustees, the Chief Executive and members of the Leadership Team to develop relationships with major donors.
• Self-administrate including managing your own diary and meetings, keeping accurate and up to date records of activity
• Occasional travel to London, Bristol & events
Other duties
• To positively promote the work and activities of Action for M.E. at all times.
• To contribute to the team’s overall, ongoing and annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Director of Fundraising and Development, Chief Executive or any other senior Action for ME management.
• Act as an advocate for the Charity and its work.
• To work in accordance with Action for ME’s values of collaboration, equity and empathy.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Director of Engagement & Fundraising
Location: London (Hybrid)
Salary: £140,000 per annum
Contract: Permanent
Every child deserves to be safe, loved, and free from abuse. At the NSPCC, that belief drives everything we do.
We are the UK’s oldest and largest children’s charity, and today our mission has never been more urgent. From tackling the challenges of online safety to delivering vital frontline services, we are responding every day to the changing world children are growing up in. children.
This is a pivotal moment for the NSPCC. We are establishing an Engagement & Fundraising Directorate to modernise how we connect with supporters and unlock new opportunities for growth and that is why we are on the hunt to find a bold, visionary, and collaborative leader to join us as our Director of Engagement & Fundraising.
What You’ll Do:
As our new Director, you will lead the charge in transforming our income generation strategy and driving sustainable growth. You’ll inspire and empower teams to achieve their best, champion supporter-first thinking and strengthen our brand and digital presence to reach more people than ever before. Sitting at the heart of our Executive Board, you’ll shape strategy, spark innovation and deliver real impact for children on a national scale.
This is an opportunity to shape the future of the NSPCC and ensure we can protect children for generations to come.
Who You Are:
You will bring a proven record of driving income growth at scale, with deep expertise in fundraising and supporter engagement, including digital. You’ll be an experienced leader of large, diverse teams, skilled at guiding transformation with clarity and resilience. Strategic yet hands-on, you combine vision with execution and you are an outstanding communicator who can inspire trust and build strong relationships at every level.
Above all, you’ll be driven by the belief that together, we can end child abuse.
Ready to Learn More?
Click below to view our full Candidate Pack for everything you need to know including how to apply.
Closing date: Wednesday 8th October, 9am.
About the role
As a member of our helpline team, you will provide emotional support and practical guidance to individuals in need, responding to calls, emails, and web chats. You will support individuals who have experienced various forms of violence and abuse, including domestic violence, hate crimes, sexual violence, and so-called conversion therapies. Your role will involve offering a compassionate, non-judgmental, and empathetic ear to those reaching out for help, while carefully assessing each situation to determine the appropriate level of support. You will conduct risk assessments, provide safeguarding assistance, assist with safety planning, signposting, and, when necessary, support with referring individuals on to the right services, always ensuring the highest standards of care and support.
About you
We are seeking a candidate with experience in providing trauma-informed support to victims and survivors. The ideal candidate will possess strong resilience, a commitment to self-care, and a deep understanding of the unique needs of LGBT victims and survivors. You will be able to demonstrate empathy, professionalism, and a proactive approach in offering emotional and practical support, while ensuring a safe and empowering environment for those in need.
This post is only available to applicants from the LGBTQ community as permitted under the Equality Act 2010 as a Genuine Occupational Requirement.
For more information on this role please download the attached job description.
Location: Hybrid or remote options available (the Galop office is based in central London)
Hours: 35 (1FT - 5 days a week across a rolling rota, including evenings)
Contract: Fixed term to 31st March 2026 with the possibility of extension dependent on funding
Reports to: Head of Helplines
Salary: £24,664.12 pro rata - not including London Weighting (£28,876.12 pro rata including London Weighting)
Closing Date: Applications should be submitted by 12 noon 24th September 2025.
Interviews will be held on 2nd and 3rd October 2025. All interviews will involve a short initial skills-based task and will be held online – interviews can be held in person at our central London based office upon request.
Please note* depending on the outcome of the initial interviews, there may be the possibility of a second interview.
REF-223630
Job purpose
1. Assist the management of Able Child’s brand and external communications, with high quality content.
2. Assist the management of Able Child’s portfolio of fundraising events.
3. Assist the delivery of our individual giving programme, supporting other forms of community and Trusts and Foundations fundraising.
4. Provide other support to the Fundraising and Communications Team as agreed, including supporting routine office operations.
Key accountabilities
Assist the management of Able Child’s brand and external communications, with high quality content.
1. Along with the team, manage Able Child’s social channels, working with external suppliers when applicable, to maintain a professional and engaging external brand.
2. Support the management of a vibrant and responsive website by ensuring content is up to date, professional and engaging; supporting the collection of imagery, videos, case studies and blogs where directed.
3. Produce and distribute Able Child’s quarterly newsletter, contributing with high quality written content and complying with organisational data protection and confidentiality standards.
Assist the management of Able Child’s portfolio of fundraising events.
4. Assist with the delivery of Able Child’s events portfolio when required. This includes but is not exclusive to the London Marathon, the Gala Dinner, the Children’s 10k walk and the Charity Golf Day.
5. Market the events, recruiting, retaining and communicating with participants to support the achievement of income targets.
6. Support with donor stewardship activities post event, engaging new regular donors and supporters to grow our incomes streams.
Assist the delivery of other fundraising work, including but not exclusive to Trusts & Foundations, individual giving and community fundraising.
7. Support the attainment of funds from a variety of Trusts and Foundations, through submitting high quality applications.
8. Support Able Child's individual giving programme, assisting with donor communications, building relationships with donors and growing our income.
9. Support community fundraising activities, empowering existing and newly sourced supporters to independently generate funds through independent events and activities.
Provide other support to the Fundraising and Communications and wider operational teams as agreed, including supporting routine office operations.
10. Maintain our Salesforce database, keeping detailed records of communications, support and donations from individuals and organisations.
11. Support our advocacy objectives, working with the Advocacy team to produce high quality and consistent messaging for use within the international development sector.
12. Support the delivery of unique and ongoing operational activities as required for the effective running of the organisation.
Competencies
Experience
1. At least one years’ experience in a fundraising, communications, marketing or sales support role or similar.
2. Experience of managing or supporting the management of events to, ideally including managing volunteers or supporters to raise funds.
3. Experience or knowledge of writing funding applications, ideally with a demonstrable track record of securing funds from Trusts and Foundations.
Skills and Technical Competencies
4. Creative ability to assist in the production of engaging content for communication in line with the organisational brand and mission.
5. Competency in managing social channels under direction, developing newsletters and other blogs or articles.
6. Basic understanding of WordPress, and other design packages (Adobe Creative Cloud, Canva) desirable.
Qualities
7. An understanding of contributing to an organisational culture based on inclusivity, wellbeing and empowerment.
8. Excellent time management and organisational skills; ability to work under pressure to prioritise and manage varied workload and competing deadlines whilst ensuring attention to detail.
9. Personable, with an ability to develop and maintain new relationships.
If you are interested, then send your CV and a Cover Letter (up to two sides of A4) that covers
the key competencies, explains your suitability for the role and why you want to work for us to by midnight on Friday 26 September 2025.
The client requests no contact from agencies or media sales.
Community Alcohol Partnerships (CAP) is looking to engage the services of a results-oriented consultant with great people skills to set up CAP projects in high harm areas.
About Us
CAP sets up and supports local partnerships that aim to reduce alcohol harm in children and young people, improve their health and well-being and enhance their communities. Our mission is to create an alcohol-free childhood for all children and young people.
Role Overview
The successful applicant will have a track record of building effective partnerships, the people and communication skills to involve and engage a wide range of local stakeholders and the leadership and project management skills to support projects through each phase of their lifecycle including baseline evaluation, action plan delivery, post intervention evaluation and maintenance/sustainment. After a short familiarisation period the successful applicant will be expected to oversee fast-track development of new CAPs in priority areas and take responsibility for all aspects of their management with minimal supervision.
A key requisite of the role will be the ability to forge effective public/private sector partnerships between statutory agencies, schools, youth charities and retailers following the CAP model and evaluation framework. The successful applicant may come from a police, public health, education, local authority or other relevant background.
Key Responsibilities
· Proactively identify opportunities for new CAPs and facilitate set up of new CAPs in priority areas.
· Ensure that all new CAP projects carry out appropriate and timely interventions and evaluate all activity in line with the CAP evaluation toolkit – including a baseline and post intervention evaluation.
· Raise the profile of CAPs in the North East of England and ensure that their impact is recognised by key stakeholders.
Specific duties to include the following:
o Represent CAP at all operational meetings.
o Ensure that Retail of Alcohol Standards Group (RASG) member companies play a full delivery role in each CAP where they operate as businesses.
o Liaise as appropriate with strategic leads within local enforcement authorities and other partner organisations to initiate and complete agreed actions.
o Encourage all projects to achieve positive local media coverage including via social media and regional news/broadcast media.
o Ensure that all projects carry out as a minimum a baseline (pre-CAP) evaluation and post intervention evaluation following the CAP evaluation framework and project management survey tools.
o Produce a monthly progress report on all schemes and pipeline activity.
o Attend and participate in regular CAP update meetings on Microsoft teams (x12 pa).
o Assist with event planning and profile-raising opportunities such as MP visits to CAP projects.
Skills, attributes and experience
- Essential to the role will be the ability to persuade key stakeholders at local and national level of the need to address underage drinking problems and to facilitate effective and dynamic local partnerships involving any/all of the following sectors: local authorities, education, child protection, social services, public health, police, retailers and licensing.
- Excellent organisational and sound project management skills.
- Great people skills with the ability to build consensus and motivate partners to play a role in timely delivery of an agreed action plan.
- Act as an ambassador for CAP at meetings and events including parliamentary events.
- Excellent presentation and all-round communication skills.
- Capable administrator with the ability to keep accurate records including data collection around outputs and impact evaluation.
Remuneration: Consultancy fee of £320 per day depending on experience. Work will depend on ability to generate interest in setting up new CAPs but we anticipate as a guideline engaging a minimum of 3 days of consultancy per week. All reasonable and agreed travel expenses will be paid in line with invoice arrangements.
The client requests no contact from agencies or media sales.
Are you experienced in trust fundraising and ready to help make a meaningful impact?
We’re looking for a Trusts Fundraising Officer to join our Income Generation team at the Motor Neurone Disease (MND) Association. You’ll help secure funding from charitable trusts and foundations, supporting our vital work and strategic goals. You’ll manage a portfolio of funders, develop new opportunities, and create high-quality proposals that bring our work to life. You’ll also build strong relationships across teams and ensure accurate and timely reporting.
This is a great opportunity for someone who enjoys writing strong, impactful proposals and is keen to be more involved in building relationships, both internally and externally. You’ll be supported by a collaborative, friendly team and given a diverse portfolio with the chance to shape our future approach and influence how we work. We’re looking for someone who brings a thoughtful, tailored approach to trust fundraising, and who is excited by the opportunity to help us grow.
Key Responsibilities:
- Manage a portfolio of charitable trusts and grant-making bodies to achieve income targets
- Research and identify new funding prospects
- Develop clear, well-structured proposals for low- and mid-value funders
- Build strong internal relationships to support collaborative working
- Deliver timely and accurate reports and updates to funders
- Provide excellent stewardship to funders to support long-term engagement
- Maintain accurate and consistent records of fundraising data
- Contribute to wider team targets as part of the High Value team
About You:
- Proven experience of trust fundraising, meeting income targets
- Strong writing skills, with the ability to tailor content for different funders
- Confident in identifying and researching suitable funding opportunities
- Able to build and maintain positive working relationships internally and externally
- Highly organised and able to prioritise a varied workload
- Strong attention to detail
- Comfortable working both independently and as part of a team
- Skilled in using Microsoft Office and CRM systems (Dynamics 365 experience is desirable)
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with the flexibility to attend more regularly in line with business needs.
The client requests no contact from agencies or media sales.
This vacancy is restricted to Black and minoritised women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
We reserve the right to close these adverts early if we have sufficient interest, so early applications are encouraged.
Are you driven by a commitment to social justice and equality? Do you want to utilise your expertise to support vulnerable women and children in their fight against inequality and discrimination? Southall Black Sisters has the perfect opportunity for you. We are seeking a dedicated Immigration Solicitor to provide specialised, personalised advice to our clients, empowering them to make informed decisions about their future.
The postholder will support and contribute to Southall Black Sisters’ (SBS) research, policy and campaigning work by developing and delivering high-quality, intersectional research that:
- Strengthens the evidence base on violence against women and girls (VAWG), particularly as it affects Black, minoritised and migrant (BMM) women and girls.
- Centres the lived experiences of victim-survivors, using participatory and coproduced research methods.
- Informs SBS’s advocacy, public education and service delivery strategies through accessible, impactful research outputs.
Working closely with senior staff, frontline colleagues and external partners, the postholder will design and contribute to research projects, gather and analyse qualitative and quantitative data, and produce clear, well-structured outputs including reports, policy briefings and presentations. They will be supported to develop their research skills and will be encouraged to bring creativity and rigour to exploring the structural inequalities that shape the lives of the women SBS supports.
By joining our team, you will be at the forefront of the fight for equality and justice, making a tangible difference in the lives of those who need it most.
Why work with Southall Black Sisters?
Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:
- Generous annual leave entitlement
- Hybrid working
- Enhanced pension contribution
- Enhanced sick pay
- Subsidised public transport season ticket
- A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists
- Clinical supervision with an MBACP therapist to explore issues arising from casework
- A focus on continued learning and development through accredited training delivered by experts in their field
- Organisation-wide away days
- Career development pathways and support
- The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
- Employer eye care scheme
To Apply
Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.
Please note, incomplete applications will not be considered.
Deadline: Monday 22nd September 2025 (5.00pm).
Interview dates: Thursday 2nd and Friday 3rd of October 2025
The client requests no contact from agencies or media sales.
Shape the future of the voice of the rare condition community.
Genetic Alliance UK is looking for an exceptional Director of Engagement and Impact to transform how we connect with our 220+ member organisations, communicate our mission, and foster a thriving, supportive team culture.
If you’re a strategic leader with a gift for building relationships, crafting compelling messages, and creating positive change, this is your opportunity to make a lasting difference for the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions.
Director of Engagement and Impact
Salary: £55,167 – £63,654 (with new starters usually starting at the lower end of the range)
Location: Home-based, UK (occasional travel required)
Contract: Permanent, full-time (35 hours per week) with applications for up to 28 hours per week considered.
Closing date: 09:00 on Monday 22 Sept 2025
About Genetic Alliance UK
Genetic Alliance UK is the national charity working to improve the lives of the 3.5 million people in the UK affected by genetic, rare and undiagnosed conditions. We are an alliance of over 220 charities and support groups, bringing together patient voices to campaign for timely diagnosis, better care, and improved access to treatments. We host Rare Disease UK and SWAN UK, and lead national activity for Rare Disease Day.
About the role
This is a new senior leadership position designed to strengthen our membership engagement, amplify our communications impact, and support a positive, collaborative working culture.
As part of our Senior Management Team, you will:
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Lead and develop our approach to engaging and supporting our diverse membership.
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Provide strategic oversight for all communications, ensuring our messages are clear, consistent and impactful across multiple audiences.
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Champion and embed systems for staff performance, development and wellbeing, ensuring our culture is inclusive, supportive, and sustainable.
You will oversee the Head of Membership and Communications, the Communications and Engagement Manager (SWAN UK), and two new posts (Communications Officer and Project Support Officer). You will also provide operational oversight of SWAN UK, and work closely with the Policy, Public Affairs and Research teams to maximise impact.
About you
We are looking for a strategic leader who combines a talent for building relationships with outstanding communication skills. You will bring experience of leading teams, delivering organisational change, and working effectively with diverse stakeholders. You will be comfortable navigating the needs of a membership organisation, and passionate about making a tangible difference for people living with rare conditions.
What we offer
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Generous pension (5% employer, 3% employee)
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25 days annual leave plus bank holidays and full office closure over Christmas/New Year
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Flexible, home-based working with occasional UK travel.
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The opportunity to lead work that has a direct and lasting impact for people affected by rare conditions
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is seeking Community care coordinators for some of our most vulnerable users of emergency services. These roles have been developed to further support our service users alongside our statutory partners at North Middlesex NHS Foundation Trust Emergency Department, to increase their wellbeing, confidence, social integration, and independence.
The successful candidates will be responsible for working with service users during periods of crisis and support them through their journey of recovery to ensure that they are receiving the support most beneficial to them. This will be achieved through a person-centred approach to ensure that the views of service users are central to the planned support they receive.
The successful candidates will take a lead in working with service users to assess needs/barriers preventing clients from recovery, working with them to create a personal action plan, and monitoring and evaluating outcomes and progress.
Independence will be encouraged through self-management and recovery.
The roles will involve working in the community and with the wider team as well as our partner organisation North Middlesex NHS Foundation Trust Emergency Department to ensure that the community is kept up to date with the services that we are offering and the strong reputation of Mind in Haringey as a leading provider of mental health services in the borough is maintained.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key responsibilities:
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Support the securing of income opportunities by providing financial information for bids, grants, and applications.
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Work with project leads and the senior team to ensure the effective management of funds, including tracking and reporting expenditures.
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Develop and deliver financial performance information to assist the senior team and trustees in running the charity, providing valuable financial insights to help make better decisions about formulating and executing the charity's strategy.
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Assist the CEO and Senior Leads in the business planning and budgeting/forecasting processes.
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Support the Director of Services, to manage and review contract rates to ensure competitiveness and maximize income generation.
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Manage the year-end independent examination by liaising and engaging with the external auditor.
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Monitor and evaluate Hooyo Eas Food Enterprise & Chicksand Preschool Business Model.
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Work with the Senior Team and Finance Sub Committee to provide adequate procedures, measures, and systems of internal control appropriate for the nature and size of the charity and meeting statutory obligations.
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Produce accurate monthly/quarterly Management Accounts for the CEO and Senior Management Team, including commentary on significant areas and variances from budgets and Update monthly the cash flow forecast.
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Manage the complete payroll process through QuickBooks and submit relevant deductions.
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Complete monthly payments to HMRC, and year-end submissions in a timely, proactive and accurate manner and deadlines are met.
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Manage accounts receivable and payable, ensuring authorised bills and invoices are recorded and processed on time.
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Enhance income streams, such as registering for Gift Aid and VAT etc.
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Ensure adherence to legal and regulatory requirements, identify and manage financial risks.
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Undertaking administrative tasks as required, being hands-on and fostering a collaborative working environment.
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Proactively monitor and evaluate activities within services business through the development and delivery of effective cross-service monitoring and evaluation, responding to issues and identifying and following-up on opportunities.
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Deputise for Director of Service and the CEO when necessary including attending meetings and preparing and presenting reports.
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Proactively monitor and evaluate activities within services business through the development and delivery of effective cross-service monitoring and evaluation, responding to issues and identifying and following-up on opportunities.
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Support/seek new business opportunities, develop, and draft funding bids, and produce and lead on tender responses, and produce progress reports For the fundraising team.
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Develop business case funding/tender reports for funders, commissioners and the Board of Trustees.
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Support the CEO strategic leadership role as an active member of the Senior Management Team, including being proactive in providing solutions to strategic issues with and for colleagues.
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Participate actively in strategic planning process in the following ways:
- Leading /inputting on the planning and development of projects (both existing and new); and
- Proactively alerting staff and trustees to potential opportunities and threats to the charity.
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Lead on the delivery of a sustainability plan, evidenced by Monitoring and evaluations outcomes.
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Oversee designated project budgets for services and produce reports related to these.
The client requests no contact from agencies or media sales.
We are looking for an outstanding individual to join our Development and Alumni Relations team to help guide and deliver ourregular giving and stewardship programmes. The ideal candidate will have experience of running successful major fundraising appeals to large audiences. They will have the ability to draft persuasive and accurate copy to support both fundraising and stewardship literature. They will be highly motivated and creative, driving new initiatives to boost participation, increase overall giving, while also increasing retention of donors through an outstanding, tailored stewardship programme. They will be a team-player who can work autonomously when required, but can work collaboratively, and will support other team members with aspects of their work.
The Development and Alumni Relations Office leads the process of generating long-term and consistent voluntary income for Merchant Taylors’ School, and forrunning a comprehensive alumni and parental relations programme.
The Development Manager (Fundraising and Stewardship) will be responsible for planning, managing and having an input to the strategy for a regular giving programme at Merchant Taylors’ School, with a focus on increasing the participation (giving rates) of both our alumni and parental constituencies, as well as donor retention through planning and executing a stewardship programme for benefactors of all levels. Some face-to-face fundraising may also be required, particularly relating to legacy fundraising and the post-holder will build a portfolio of mid-level donors they will manage.
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.
You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.
You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders.
You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.
Empathy and sensitivity are required to work closely with patients and their families and friends.
Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.
About the role
As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.
Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.
You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close 9am on 6 October 2025 and interviews will be held w/c 27 October 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief, marital status, or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
About Unfold
We are a bold, growing local charity powered by volunteers and dedicated staff who support young people and families to set and achieve goals that matter most to them. Through mentoring, peer groups, and specialist programmes for people seeking asylum and refugees, we are creating opportunities for growth, belonging, and brighter futures. Last year, we supported over 350 people, and we’re growing.
The Role
We are seeking a Funding and Impact Manager to help us achieve our ambitious growth plans. This is a pivotal role where you’ll blend strategic fundraising with impact storytelling, ensuring our programmes remain high-quality, sustainable, and far-reaching.
You’ll be working closely with our CEO, Deputy CEO, and Programme Managers to:
- Secure sustainable income streams through grants, trusts, corporate partnerships, and individual giving.
- Strengthen our impact measurement, analysing programme data to tell powerful stories of change.
- Support our fundraising strategy, from opportunity spotting to proposal writing and reporting.
- Build and maintain relationships with funders, partners, and supporters.
- Use and improve our CRM (Beacon) to manage funding pipelines and track programme outcomes.
This is a fantastic opportunity for someone who is proactive, innovative, and passionate about making a measurable difference.
About You
To be successful in this role, you'll be:
- Experienced in third-sector fundraising and income generation.
- Skilled in monitoring and evaluation with the ability to turn data into insights and impact stories.
- A strong communicator with the ability to write compelling bids and reports.
- Collaborative, yet confident working independently.
- Aligned with our values of trust, compassion, and empowerment.
Experience with CRM systems and/or data visualisation (e.g. Power BI) would be an advantage.
Why Join Us?
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
- Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
- Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups

The client requests no contact from agencies or media sales.
Department: Education and Employability
Reports to: Head of Social Education and Health
Responsible for: 2x coordinators and casual youth workers
Salary: £38,000 - £43,000 (dependent on experience)
Contract: 12 Month - Fixed Term Contract (Maternity Cover) - Starting November 2025
Closing Date: 22nd September
Interviews: W/C 29th September
Brentford FC Community Sports Trust
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff.
Inclusion Statement
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Safeguarding Statement
Brentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone’s responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club’s commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team.
General Trust Accountabilities
- To ensure compliance with all relevant policies, including health and safety and safeguarding policies
- To ensure compliance with all relevant legal, regulatory, ethical and social requirement
- To ensure compliance with the Trust’s Code of Conduct.
- To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports Trust
- To keep confidential any information gained regarding the Trust and its personnel
- To maintain a flexible approach to work at all times
Main Purpose of Job
The Youth and Employability Senior Manager will oversee the successful delivery, development, and sustainability of the youth and employability department. Ensuring activities and programmes are impactful, high quality and accessible. You will ensure that all activity is delivered to a high operational standard and that it is aligned with the organisation’s values, and meets the needs of the young people involved.
Managing a dynamic team, the Youth and Employability Senior Manager, will have a strong background in either youth work and/or education and skills. They will champion young people in all they do, upholding a culture of reflective practice and youth voice across programme design.
The Senior Manager for Youth and Employability will build and maintain strong relationships with stakeholders and partners at all levels. You will ensure programmes meet their KPIs and are delivered to budget, whilst sourcing new funding for future programmes. They will track outcomes and impact through effective monitoring and evaluation and produce reports both internally and for funders.
A detailed Job description can be found in the company website
Key Internal Relationships
- Head of Social, Education and Health
- Head of Safeguarding
- Head of Fundraising and Partnerships
- Senior Managers
- Youth and Employability Coordinators
Key External Relationships
- Funders, Partners and charities (Kick it out, Worley)
- Schools, Colleges and Universities
- Brentford Football Club
- Hounslow and Ealing Local Authority
- Local and National Department for Work and Pensions stakeholders
- Premier League Charitable fund (PLCF)
The Selection Criteria Essential
- Degree, professional qualification or experience in a relevant field (Youth work, Education, Social Sciences).
- An awareness of current socio-economic issues and trends which may affect young people and youth employment in the areas we work in.
- Experience in managing multifaceted programmes to support young people to develop skills and/or into work.
- Experience of, or a strong understanding of, how to support young people from vulnerable (e.g. homeless, young carer, etc) or underrepresented groups (women and girls, ethnic minorities), including those facing barriers to education, employment, or training.
- Proven experience of effective stakeholder management and working in partnership with local businesses/ professional partners, schools, colleges, and universities.
- Demonstrable experience (at least 2 years) of working with young people and children to inspire, motivate and support them to develop new skills.
- Experience of leadership, managing teams and a department.
- Proven track record in planning and project management.
- Strong understanding and knowledge of youth engagement and operational standards in youth settings. Including budget management, risk assessments, session planning and safeguarding.
- Excellent communication skills including written, verbal and interpersonal skills.
- IT literate with particular emphasis on Microsoft and CRM packages
- Knowledge of and a commitment to safeguarding, health and safety, equality and diversity and data protection.
- Willingness to regularly travel within the allocated work areas to fulfil programme outcomes. Able to work flexible hours in line with programme delivery.
Desirable:
- A relevant postgraduate qualification or alternative professional qualification.
- Good knowledge of the local area and demographics (Hounslow, Ealing neighbouring boroughs).
- Experience of co-designing services with young people.
- Experience of securing funding and grant writing.
Personal Qualities:
- A champion for young people with a passion for creating opportunities.
- Flexible and adaptable.
- Creative problem solver.
- A natural leader with an interest in developing others and teams.
- Strong interpersonal skills and the ability to build relationships and influence a diverse network of stakeholders.
- Organised and work with good attention to detail.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
Please also note that a CV application will not be sufficient. Applications will not be considered where the application form has not been completed in full.
This role is a Regulated Activity role - please complete the Declaration of Offences Form
The client requests no contact from agencies or media sales.