Head of operation jobs in epsom, surrey

Chief Executive Officer

Location: Flexible (with regular travel to London)
Salary: £65,000–£70,000 per annum (depending on experience)
Contract: Full-time, Permanent

Alexandra Rose Charity is transforming access to fresh, healthy food for families on low incomes. Through innovative programs like Rose Vouchers for Fruit & Veg and Fruit & Veg on Prescription, we are pioneering financial incentives that improve nutrition, tackle food insecurity, and support local markets. As we enter our next phase of growth, we are seeking a bold, values-driven Chief Executive Officer to lead us forward; scaling our impact while staying true to our mission of ensuring everyone has access to affordable, healthy food.

This is not a typical CEO role. Alexandra Rose Charity is dynamic, purpose-driven, and committed to systemic change. The new CEO will drive a bold organizational strategy, foster a strong and inclusive culture, champion food equity, and ensure that our programs continue to empower communities across the UK.

The successful candidate will bring:

• Proven strategic leadership experience within a mission-driven organization.
• Experience of successful fundraising and stewardship of major funders
• A track record of scaling impact, income, and influence while maintaining a strong commitment to social change.
• Demonstrated ability to engage stakeholders across government, healthcare, and community sectors to drive policy and programmatic innovation.
• A deep commitment to inclusion, equity, and ensuring that healthy food is accessible to all.

If you believe in a future where everyone, regardless of income, can access fresh, nutritious food and are ready to lead a movement for change, we’d love to hear from you. For more infomation please refer to the recruitment pack attched as a PDF.

Role Overview 

The role is responsible for delivering comprehensive HR support across the organisation, covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and payroll providers. The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance, and supporting a positive workplace culture.

Key Responsibilities 

• Managing end-to-end recruitment processes across multi-disciplinary teams; including recruitment, onboarding, DBS checking, training and development, absence, performance management and leavers.
• Ongoing development, coordination, and oversight of SCT’s volunteer recruitment, onboarding, training, and administration in collaboration with SCT’s managers.
• Working closely with SCT’s outsourced HR support.
• Providing SCT managers with guidance on volunteer recruitment and any management issues.
• Implementing, maintaining and reviewing an annual training plan for all employees.
• Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation.
• Supporting employee relations by assisting with complaints, grievances, and disciplinary procedures, including provision of support to managers on all employee-relation matters.
• Working with SCT’s Business Operations Officer to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information.
• Supporting the ongoing review, development and improvement of clear, consistent, and accessible policies and procedures across the organisation.
• Working closely with SCT’s managers to promote the ongoing communication, implementation, and participation in the review cycle of policies and procedures.
• Undertaking other reasonable duties that may be required from time to time.

Person Specification 

• CIPD qualified to level 5 or significant HR Management experience will also be considered

• 3+ years demonstrable generalist HR Management experience or similar role types

• Demonstrable experience of working across multiple sites

• Excellent communication skills both in the written form and in person with the ability to adapt to all audiences

• Experience of presenting material and report writing to a range of audiences

Essential Skills and Experience

• Proven experience in managing end-to-end recruitment processes, including onboarding, training, performance management, absence, and leaver procedures.
• Awareness of UK employment law and GDPR, with a willingness to learn and apply policies correctly.
• Understanding of volunteer management, including recruitment, onboarding, training, and administration.
• Experience with outsourced HR support services, providing HR guidance and support to managers, particularly in volunteer and employee management matters.
• Experience in maintaining accurate HR records and handling confidential information in line with data protection legislation.
• Practical knowledge of employee relations processes, including handling complaints, grievances, and disciplinary procedures.
• Familiarity with payroll processes and working collaboratively to ensure accurate payroll data.
• Comfortable using HR databases, spreadsheets, and Microsoft Office tools.
• Excellent organisational skills and attention to detail.
• Strong interpersonal and communication skills, with the ability to work collaboratively across teams.
• Help coordinate internal communications and staff events.

Desirable Skills and Experience

• Experience in developing and implementing annual training and development plans.
• Previous involvement in reviewing and updating organisational HR policies and procedures.
• Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Director of Resources will ensure that the organisation has appropriate resources in place to deliver services to the charity’s various teams and will monitor/control that delivery. This role will help develop new opportunities, shared standards, services and best practices to improve efficiency and effectiveness, including the use of technology. It also focuses on strategic planning, resource management and risk oversight to support the smooth and effective operation of the organisation. The Director of Resources will be a member of the senior management team and will play a vital senior role in contributing to the overall leadership of FEC.

​Interested? Want to know more about the Charity? Please check the Charity website.

Eager to know more the role? Have a look at the Job Description attached.

​What’s in it for you? Check out the Benefits sheet attached.

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 30 June 2025

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process

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People & Culture Advisor

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• You will be central to delivering our People and Culture strategy by providing high-quality, day-to-day HR support across the full employee lifecycle. You’ll ensure our people processes run smoothly, consistently reflect our values, and meet legal and best practice standards.
• You’ll work closely with staff and managers, offering clear, practical advice and contributing to a positive and inclusive workplace culture. With a collaborative approach, you'll help embed good management practices, support policy implementation, and use HR data and insights to inform and improve our work.
• You’ll be part of a small, collaborative People and Culture team, where we work flexibly and supportively to deliver excellent HR services. We value open communication, curiosity, and a shared commitment to continuous improvement.
• We’re looking for someone who is highly organised, detail-focused and confident managing a varied workload. You’ll bring experience across the full employee lifecycle in a busy HR environment, with strong administrative skills and the ability to juggle priorities. Solid experience in advising on employee relations matters, such as absence, performance, grievance and disciplinary, is essential, with a clear understanding of how to apply policy and promote consistent practice.
• This is a generalist role with opportunities to develop and learn across projects, owning processes and training tailored to your personal and professional development.

Salary: £37,551
Closing Date: Wednesday 18th June
Interview Date: Thursday 26th June

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Contract length: 1 year Fixed Term Contract

Location: North West London

Hours per week: 35 (Sunday - Thursday, 9-5pm)

Salary: £26,453.00 per annum

Closing date for applications: Rolling, however, applying early is advised.

First interview date: First interviews are held over Microsoft Teams

Second interview date: Candidates successful at first interview will be offered a trial shift at the Home as part of the selection process

Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.

We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Afghanistan and in Georgia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.

We do our best for dogs and cats in need every day, working with colleague across the sector to improve their lives and to give them the care, support and love they deserve. But it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the dogs and cats we care for and those who love them.

We are recruiting a Cattery Carer & Cat Foster Coordinator who will share our compassion and commitment for animal welfare.

Working with staff and volunteers across the Home, you will have a hand in helping all the cats in our care, from feeding, cleaning, behaviourally assessing and socialising to rehoming. You will be responsible for organising cats in our care going into temporary foster homes. This can be physically and emotionally demanding but is also hugely rewarding; you can view some of our amazing rescue stories here.

Generally, you will:

• Assist in the provision of treatment to cats as advised by our veterinary staff.
• Organise the cat foster programme, matching suitable cats with cat foster volunteers and advise on cat behaviour.
• Organise the cat intake list, providing owners with advice and where appropriate admitting cats into the Cattery.
• Assist the Cat Adoption Officer with rehoming the cats under our care.
• Work flexibly in a team environment, often independently, to meet the specific needs of  the cats in our care by helping with their feeding, cleaning, enrichment and grooming.

To be successful in this role, you need:

– A strong understanding of cat behaviour and welfare

– Excellent customer service skills

– Experience in handling cats and caring for them

– A calm, compassionate, resilient and friendly manner

Please note that successful candidate will be asked for evidence of their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

We have an incredible opportunity to lead our Digital Team at Bliss and drive our cross-organisational programme of digital development, innovation and delivery.

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time. 
 

Role Summary 

Bliss is the UK’s leading national charity for babies born premature or sick, and we are looking for a Digital Programme Lead to join our skilled and creative team.

This is a fantastic opportunity for someone to take responsibility for developing, coordinating and overseeing the delivery of Bliss’ digital activities. This role works with colleagues across the organisation to ensure Bliss’ digital activities are delivered in line with Bliss’ strategic priorities, as well as being able to innovate and make the most of potential new technological or digital opportunities. The Digital Programme Lead will provide effective line management and support to the Digital Officer to ensure Bliss’ day to day digital operations are running smoothly
 

• Location: Hybrid, with a minimum of 3 days over 2 weeks worked in our London Bridge office
• Salary: £40,000 FTE (pro rata)
• Terms: 25-28 hours a week, 12-month fixed term contract starting mid-late Sept 2025

Role Details

This is an excellent opportunity for someone to take on the overall management of digital activity at Bliss, leading the Digital Team to deliver all core activities to maintain existing channels and services as well as leading the cross-team approach to planning and delivering digital innovation and improvement.

The ideal candidate will be able to demonstrate the following skills and experience:

•Significant experience in digital project management, agile working and the delivery of a website and other digital products and services
•Proven experience of digital innovation and a creative approach to finding solutions and solving technical issues
•Significant experience and understanding of user research / testing, and of managing agencies conducting this on our behalf; as well as co-creating digital products and services with users
•Up-to-date knowledge of digital trends and ability and appetite to keep up to date with advances in these as well as experience of translating these into proven digital enhancements
•Technical knowledge and expertise:
     -Expertise in website CMS and a range of digital technologies
     -Utilising search engine optimisation to increase the targeted traffic 
     -AB testing and piloting of digital projects
     -Using CSS, HTML and PHP and excellent IT skills with the ability to use Word, Excel, and Adobe CS6, Indesign and Photoshop.
•Line management experience, and ability to lead and develop direct reports
•Proven ability to build effective internal and external relationships and to make digital accessible to non-digital people
•Exceptionally high attention to detail and desire to make a difference.

For more details please view the job description and person specification below.

How to apply

Interested applicants are requested to submit the following documents

•Your CV (please ensure this does not include your age, gender or any other personal characteristics)
•Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long
 

This information is used when shortlisting candidates for interview. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline 

•The deadline for applications is 9am on Monday 30th June
•First round interviews will be held virtually on Monday 7th or Thursday 10th July
•Second round interviews will be in person at our London Bridge offices on Tuesday 15th July

About the Role

This is a dual-role position supporting both the Finance and HR functions of the charity. You will be responsible for maintaining accurate financial records, supporting budget management, and ensuring smooth day-to-day HR operations. This role is ideal for someone with a strong foundation in finance who is looking to broaden their experience in HR.

What you will do

Finance

· Post transactions into our accounting software, Xero, ensuring that everything is accurately recorded and coded.

· Process and record financial transactions, including invoices, payments, card payments and expenses, and organise a twice- monthly pay run.

· Perform bank reconciliations.

· Manage the accounts mailbox.

· Complete the quarterly gift aid claims.

· Support the Head of Finance and Resources with the completion of the monthly management accounts, financial reporting and budgeting.

· Maintain financial and other administrative records, e.g. fixed asset register.

HR

· Maintain up-to-date employee records and keep our HR Information System (Breathe HR) up to date.

· Support the HR Lead by producing monthly or quarterly reports from Breathe HR.

· Support recruitment processes including posting job adverts, scheduling interviews, obtaining references and assisting with onboarding and induction of new staff.

· Work with the HR Lead to ensure that HR policies and procedures are up to date and compliant with legislation.

· Organise mandatory training for staff and maintain training records.

· Support employee wellbeing initiatives and internal communications.

· Assist in the payroll process by providing accurate HR data to the finance team.

· Minute the People Committee meeting on a quarterly basis.

· Support for trustee meetings set up and diary management.

What you will bring to the team

· Experience working with accounting software, preferably Xero.

· Excellent numeracy skills and attention to detail.

· Good verbal and written communication skills to communicate with a diverse range of colleagues.

· Highly competent with the MS Office suite (particularly Excel).

· Experience of maintaining spreadsheets.

· Self-motivated and proactive approach.

· Excellent organisational skills.

· Ability to handle confidential information sensitively and with discretion.

Benefits

· Pension scheme with Scottish Widows

· Generous annual leave of 25 days’ holiday + three bonus days over Christmas and New Year + plus public holidays and your birthday off

· Employee benefits site with discounts on shopping, holidays and access to financial support

· Four wellbeing days a year

· A culture that is passionate about promoting equity, valuing diversity and working inclusively.

· All staff have confidential access to an Employee Assistance Programme.

· All-staff events and team days.

· Eyecare scheme.

· Access to discounted shopping.

· A culture of recognition and celebration.

Flexibility

Our staff who live in or near London operate on a hybrid model, working in our office within South Bank University (one minute from Elephant and Castle tube station) on Mondays and Tuesdays. Full-time staff work in the office both those days and at home the rest of the week, while part-time staff who live in or near London are required to work in the office on one of those days, and at home for the rest of the week. We also have staff outside London who are fully home-based. We would ideally like the Finance and HR Officer to work in the London office on either Monday or Tuesday (or both if they would prefer that) but we are flexible as to when in the week the remainder of the hours are worked, provided that there is a consistent working pattern each week.

Equity, Diversity and Inclusion

Working Chance values everyone as an individual – our employees and volunteers, our clients and all the other stakeholders we come into contact with in the delivery of our work. Harnessing difference creates a productive environment in which everybody feels valued, their talents are fully utilised, and organisational and personal goals are met. 

Safer Recruitment

Working Chance is committed to providing a safe environment for all those who work at and with Working Chance. The safe recruitment of all those who undertake work here is the first step to ensuring that we are fulfilling this commitment.  All positions at Working Chance are offered subject to the following conditions:

· Receipt of satisfactory references covering the last 3 years of your employment or voluntary work.

· A Basic Disclosure Check.

· Proof of your identity and that you are legally entitled to work in the UK.

Working Chance actively encourages and supports the employment of people with lived experience of the criminal justice system. We want to be representative of the people we are here for, so we prioritise lived experience when we recruit for new colleagues. Please see our Recruitment of People with Lived Experience Policy.

The Volunteering & Recruitment Co-ordinator will be a key member of the HR & Operations Team at Richmond Borough Mind – a well-established and diverse mental health charity supporting the local community. With a workforce of approximately 50 staff and as many volunteers, our services include Counselling, Peer Group Activities, Mental Health Training, and Crisis Support.

We are looking for a motivated and experienced co-ordinator to help us nurture and grow our talented team of staff and volunteers.

A natural people-person, you’ll be a confident communicator with a strong instinct for matching individuals to careers, vocational pathways, and volunteer opportunities. Experience in the non-profit sector and an understanding of volunteering are desirable.

You will need:

• A background in volunteer co-ordination and administration within a charity, HR, or equivalent setting

• A solid grasp of employment law, equality, diversity and inclusion, and best practice in HR

• Excellent organisational and time management skills

• Strong interpersonal and communication abilities

• Confidence using a range of IT platforms including SharePoint, online meeting tools, cloud-based database systems, advertising portals, and desktop publishing software

Benefits of working with Richmond Borough Mind:

• Contributory pension scheme

• 25 days annual leave plus bank holidays (pro rata), rising by 1 day per year of service (up to 30 days)

• Additional 1 day of annual leave over the festive period (subject to Trustee approval)

• Flexible working

• Employee Assistance Programme (EAP) including free counselling and wellbeing app access

• Paid time off for medical appointments

• Training and personal development opportunities

• Staff away days and socials

• Access to resources and training through the Mind Federated Network
   

Richmond Borough Mind is committed to equity, diversity and inclusion. We welcome applications from all backgrounds, and especially from individuals with lived experience of mental health challenges.

Please note: only shortlisted candidates will be contacted. An Enhanced DBS check will be required for the successful applicant.

About the role

We are seeking a confident communicator that can help us to tell our story and our impact better, so that historic churches across the UK can stay open and in use.

Reporting to the Head of Communications, you will manage our social media accounts and their content, as well as support the charity’s newsletters and press activity. This is a multidisciplinary role; we’re looking for someone that has graphic design knowledge as well as copywriting experience.

The future of churches is our biggest heritage challenge; this is an exciting opportunity to help us draw attention to the crisis, support churches in need, and to encourage action.

About the National Churches Trust
We want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations. Our vision is to see open churches thriving at the heart of their communities.

Our mission:

We Speak Up: churches are valued and supported
We Build Up: churches are well maintained, adaptable and in good repair
We Open Up: churches are sustainable, open and welcoming support

Our values:

Being straightforward in responding to others’ needs
Providing support that makes a difference
Joining forces to achieve greater impact
Driving change that brings our vision closer

Further information about the role can be found in the Job Description.

For application details, please visit our website via the Apply button.

Closing date: 5pm, Friday 27 June 2025

Interviews: either Wednesday 9 or Friday 11 of July in Westminster, London

Background:

The Bomb Factory Art Foundation is a charitable arts organisation with a mission to support emerging and established artists through exhibitions, residencies, and studio provision. With galleries across five sites in London, The Bomb Factory is known for its community-focused, artist-led programming that champions experimentation and accessibility. 2025 marks the Bomb Factory’s 10th anniversary — a milestone that underscores its long-term impact, evolution, and resilience in a volatile art landscape. The Bomb Factory creates space for public access to contemporary art without barriers. Our commitment to fostering inclusivity and accessibility in the art world drives our extensive learning and participation programme, tailored to enriching local communities and schools.

The charity is now seeking its first Development Manager to play a pivotal role within this small but ambitious organisation to support with its celebratory anniversary event and longer-term goals. The event will be ambitious, fun, a spectacle to inspire and create a sense of community. The aim is for the event to act as a springboard to a structured fundraising programme, increased public engagement and reputation-building efforts to keep the Bomb Factory’s doors open for the next ten years.

The role has potential to scale with the charity and would suit someone who is experienced and hands-on with development, a team player, willing and confident to contribute to decision-making and shape fundraising strategy.

Job title: Development Manager

Reporting to: Strategy Manager and regular liaison with Director, Head of Operations, Trustees

Hours: 3 days (21 hours) a week flexible between the hours of 9am and 6pm - to be agreed with the Manager

Length: 6 month contract (immediate start) with potential to be made permanent on a 2-day a week basis

Location: The role can be worked on a hybrid basis, with an office currently based in the Bomb Factory Holborn building. Applicants must be able to come to the London office at least one day per week

Salary: £35,000 FTE per annum (prorated for part time)

Job purpose  

To plan and project manage the charity’s 10 year anniversary celebratory event to be delivered in October 2025 and to kick start the charity's fundraising prospects.

Specific responsibilities:

• Alongside the wider creative team, plan and project manage the 10 year anniversary celebratory event to be delivered in October 2025

• Contribute to strategic communications of telling our story and articulating the case for support

• With support from the team and building working relationships with Trustees and other key stakeholders, identify and cultivate supporter prospects for the event and future fundraising opportunities

• Lead on sponsorship and partnership opportunities for the event

• Set the charity up for success with systems and processes to underpin prospect cultivation

Responsibilities following the event, with potential to extend the contract:

• Building on the case for support - lead the research and design and initiate implementation of a fundraising strategy suitable for the charity

• Advise on and embed good practice around fundraising

Requirements

Essential:

• Significant experience of initiating and delivering impactful events

• Strong organisational skills including budgeting

• A self-starter, able to work in a small and dynamic organisation

• Be an active participant in the world of art and culture, accustomed to networking with a range of stakeholders

• Proven experience of developing and putting into practice fundraising strategies in a similar role, working with individual donors, partnerships, trusts & foundations or public funders

Desirable:

• A strategic thinker who can support the team to develop and communicate the Bomb Factory’s evolving role as a key organisation within the London arts ecosystem

• Confident in communicating through all types of media

Applicants must have the right to work in the UK.

Salary: £38,000 - £40,000 per year

Contract type: Permanent

Location: UK (minimum 2 days a week in our London office)

Work pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours

Reporting to: Head of Finance and Operations

Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, photos) by midnight on 07 July 2025.

Your covering letter should outline:

• Your motivations for applying to Mission 44
• How this role fits into your career plans 
• Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.

About the Role

In this new role, you will contribute to enhancing the finance function within a growing and dynamic international charitable foundation. The role will enable you to work and continue your professional development across many aspects of the finance function. 

You will play an important part in our finance team’s further growth and professionalisation as Mission 44 extends its reach as a charity working in multiple countries. You will have the opportunity to gain further hands-on experience in driving our day-to-day finance processes, while also leading key projects to enhance our systems and put in place effective financial management of our new US entity. 

This role forms part of our Operations Team, currently comprising our Chief Operating Officer, our Head of Finance and Operations (HoFO), our Chief of Staff, our People and Culture Manager and our Operations Officer. A key part of your role will be acting as finance business partner to our other teams - impact, fundraising and communications - and demonstrating a customer service mindset in helping them achieve their objectives.

We’re looking for a finance professional, newly-qualified or working towards a chartered accountant qualification, wanting to develop their skills and career in a comprehensive finance role and contribute to our mission of helping young people thrive.

Roles and Responsibilities

Accounting (40%)

• Oversee day-to-day transactions, including accounts payable and receivable, for both the UK charity and the newly created US charity
• Ensure that accurate and comprehensive records of accounting evidence for all transactions are maintained
• Monitor cashflow
• Support the HoFO in the month-end process
• Oversee and control monthly payroll with external payroll provider
• Oversee and control VAT returns with external accountants
• Check monthly Balance Sheet reconciliations
• Develop the purchase order system

Financial Planning & Analysis (35%)

• Support the HoFO in the preparation of the monthly management accounts
• Control all accounts payable in dialogue with budget holders
• Finance business partnering with budget holders and the Senior Leadership Team
• Control and account for the use of restricted funds, in alignment with donor requirements and with the Impact team
• Collaborate with the fundraising team to support forecasting and income tracking

Statutory accounts and audit (10%)

• Support the HoFO in the year-end processes
• Support the HoFO in the preparation of statutory accounts, supervising outsourced accountants
• Support audit requests
• Ensure compliance with relevant financial regulations and standards, including charity-specific requirements

Operations (15%)

• Responsible for the financial management of grant payments, in coordination with Grant Managers and Grant Budget Holders
• Drive good practice in procurement and manage the relationship with suppliers
• Support the wider Ops team in ad hoc projects and activities

Skills and experience

Essential

• Newly qualified or part qualified, working towards a chartered accountant qualification (ACA, ACCA, CIMA)
• Able to be hands-on in a small finance team
• Able to drive relationships with outsourced accountants
• Fluent in using spreadsheets for financial information
• Excellent communication skills and the ability to clearly explain complex financial data and concepts to non-finance staff and stakeholders to support decision-making
• Strong critical thinker with keen attention to detail
• Experience of project management and knowledge of project management principles
• Minimum of 3 years of experience in finance or accounting roles, preferably within the non-profit sector
• A passion for and deep understanding of Mission 44’s values

Desirable

• Experience working with Xero
• Experience in a grant-giving organisation
• Experience of working in an international organisation
• Experience of working in a start-up or rapid-growth organisation
• Knowledge of Charity Statement Of Recommended Practice (SORP)

Personal Qualities 

• Passionate about supporting and empowering young people to thrive and succeed
• Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
• Customer service mindset, committed to consistency and quality of delivery for colleagues, and embracing feedback
• Committed to inclusion, promoting and embracing diverse perspectives
• Self-starting and flexible, able to adapt to rapidly changing priorities
• High accuracy and attention to detail
• Able to manage the day-to-day while also driving forward longer-term projects and priorities 
• Resilient and adaptable in the face of ambiguity, remaining focused, resourceful, and effective when navigating complex or uncertain situations
• Strong and evidenced commitment to learning, continuous professional development and improvement

Benefits

• Enjoy 28 days annual leave, plus a day for your birthday
• Use our cycle-to-work scheme and free gym access
• Save for retirement with our generous pension package
• We finish every Friday at noon in August
• Optional health insurance and access to an EAP
• Professional development budget of £1k
• Unlimited volunteering leave, as agreed with your manager
• Wellbeing allowance to spend in whatever way works for you
• Competitive parental leave package

We are recruiting for a Helpline Economic & Tech Lead to join our team in London; the scope on this job involves….

Job Title: Helpline Economic & Tech Lead

Location: Homeworking with the requirement to occasionally work at our Head Office
Salary: £38,674.05 per annum (this is inclusive of a London Weighting allowance of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).
Contract type: Full-time, Fixed term (until August 2028)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Helpline Economic & Tech Lead, you will provide specialist support and safety-planning around technology-facilitated abuse and economic abuse to survivors of domestic abuse.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 19 June 2025

Interview date: 23 & 24 June 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are recruiting for a Impact & Insight Executive to join our team in London; the scope on this job involves….

Job Title: Impact & Insight Executive

Location: Homeworking with the requirement to occasionally attend our Head Office (Vauxhall)
Salary: £38,674.05 per annum (this is inclusive of a London Weighting allowance of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).
Contract type: Full-time, Fixed term (until August 2028)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as an Impact & Insight Executive. You will lead on analysing service data, tracking trends relating to technology-facilitated abuse and economic abuse, improving how we collect evidence, and showing the impact of our work.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing date: 9.00am on 19 June 2025

Interview date: 30 June 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.