Head of operation jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose
Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.
The service delivers a free confidential helpline for carers weekdays (Monday – Friday, 10am – 4pm). These times are subject to change, based on the needs and requirements of carers using the service.
The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.
Key responsibilities
Advice giving
- Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
- Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
- Inform carers about carers assessments and refer where necessary.
- Inform carers about emergency grants available and refer where necessary.
- Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.
Follow-up support
- Refer unpaid carers to local services to access local and culturally appropriate support in their area.
- Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
- Signpost carers to relevant services in Manchester suited to their individual need.
- Complete relevant grant applications for carers using the service where needed.
- Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
- Research and explore options and implications so that carers can make informed decisions.
- Write and maintain detailed case records for all casework completed.
- Collect required data for statistical monitoring and report preparation.
- Complete the required training to comply with quality assurance processes.
The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.
The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, this job description may be revised from time to time.
All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.
The client requests no contact from agencies or media sales.
About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Joint Leadership Team, the post-holder will contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet the charity’s strategic objectives. Specifically, they will lead projects and programmes to deliver improvements in quality and standards of health services for people affected by Crohn’s and Colitis. In doing so, they will work closely with not only the Director of Services & Evidence and Heald of Health Services, but also external stakeholders including health and social care organisations, academics, researchers and other charities. The post-holder will also be actively involved in leading, supporting and developing the Health Services team.
About You
Ideally educated to degree level or equivalent, you will have experience of delivering health service projects and programmes and have come from a health services or medical charity background. You will be adept at developing operational performance metrics, strategies and objectives and have a proven track record in developing strong working relationships with external stakeholders. Whilst not essential, experience of managing and leading a team would be beneficial, as would be an awareness and knowledge of the needs of people affected by Crohn’s and Colitis.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Tuesday 27th May at 9am
Interviews will be taking place on Wednesday 4th June and will be held remotely
Please note: no applications will move forward within the recruiting process without a supporting statement.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Chief Finance Officer
We are seeking a Chief Finance Officer who will manage the Cathedral Finance team and contribute to leadership across the organisation.
In addition, you will play a leading role in developing and delivering the Cathedral’s financial strategy at what is a genuinely exciting time of transformation and opportunity for the Cathedral as it celebrates its 950th anniversary.
If you’re motivated by purpose, ready to roll up your sleeves, and excited by the idea of working somewhere with deep roots and bold ambitions, we would be delighted to hear from you.
Position: Chief Finance Officer
Location: Chichester/Hybrid
Hours: Part-time (17.5 – 21 hours per week)
Salary: £65,000 pro rata
Contract: Permanent
Benefits: Pension contribution, pro rata of 34 days’ leave including bank holidays, Employee Assistance Programme, free onsite parking, and flexible working opportunities
Closing Date: 9.00am on Tuesday 13 May 2025
Interview date: Chichester on Thursday 22 May 2025
The Role
This is a rare opportunity to help shape the future of a remarkable place. You will be working in partnership with colleagues across the Cathedral — from estates and music to retail, fundraising and visitor experience — helping to protect heritage while building a resilient future.
Reporting to the Chief Operating Officer, you will manage the Cathedral finance team and be an effective member of the Senior Management Group with the COO and senior clergy. You will be accountable for ensuring that there is an effective finance function in addition to contributing to leadership across the organisation.
A copy of the job description is available once you click to apply.
About You
A qualified accountant (ACA, ACCA, CIMA, CIPFA) or someone with relevant experience in a senior financial leadership role, ideally in a charity, heritage, or not-for-profit sector, you will have:
• Strong commercial awareness and experience in income generation.
• Proven ability to manage budgets, forecasting, and financial planning.
• Strong communication and stakeholder management skills.
• Experience working within the Church of England or a heritage organisation.
• Understanding of charity finance regulations.
• Ability to make informed decisions about investments to support the organisation's sustainability.
About the Organisation
The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries. It is the Mother Church of the Diocese, which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year. Staff do not have to be Christian, but you should understand the Christian mission.
You may also have experience in areas such as CFO, Chief Finance Officer, COO, Director of Finance, Finance Manager, Financial Controller, Director of Corporate Services, Corporate Services Director, Head of Finance, Head of Resources. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We Are Survivors are looking for an experienced therapeutic manager to come and join our Community Team to help us support survivors and their supporters across Greater Manchester.
The organisation has an ambitious strategy to ensure that #NoMaleSurvivorIsLeftBehind and is looking for a new therapy services manager to help us achieve this.
You will help us to provide key services across Greater Manchester. The Community team is made of therapists, group, and community workers to support men and boys to access the services they need. The role we are recruiting for is to grow this team from our central hub across wider Greater Manchester.
This role will be a job share with our existing Therapy Services Manager. The Community Therapy team deliver trauma informed therapy to survivors and their loved ones. The managers will work with the Community Services Manager and Senior Practitioners to ensure a smooth-running service and good clinical governance. There will be a small caseload as part of the role.
Role Purpose To manage specific services and teams, ensuring the provision of quality assured support services to male survivors and their loved ones. This role will be up to 12 months providing Maternity Cover to the existing Service Manager.
Main Duties and Responsibilities
• To manage the operational and clinical duty of care for support services
• To maintain the safe and inclusive provision of spaces for all clients
• To provide Line Management, guidance and professional and pastoral support to all client facing services staff and volunteers
• To effectively lead and successfully manage the provision of client services, as designed, and governed by the organisation, including ensuring KPIs are met, and data handling and reporting is accurate.
• To ensure that all services managed, effectively recorded, and identify threats and trends that will result in responding effectively to meet client’s needs.
• To maintain and deliver relevant services to a small caseload of clients.
• Manage and deliver specific projects as directed and agreed by the Executive Team.
• To support the further development of the services that meet client’s needs.
In return for your time, experience, and commitment to the organisation, you will receive.
- A competitive salary.
- Annual leave package with incremental rises plus bank holidays.
- Company sick pay.
- Birthday annual leave.
- Monthly clinical supervision.
- Pension contribution.
- A range of discount and benefit programmes.
The client requests no contact from agencies or media sales.
St. Edmund and St. Joseph, Southampton City Centre Parish are seeking a Property Manager.
To oversee the parish property and buildings for the two sites St Edmunds and St Joseph’s Southampton which comprise of listed churches, halls, offices and residential properties.
Proactive property management, working with instruction of the Diocesan Estate team to comply with diocesan policies.
Be accountable and submit reports to the Diocesan Estate Team as required.
This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
The Catholic Diocese of Portsmouth is a registered charity. Employees working in parishes are formally employed by the Diocese of Portsmouth and must comply with all diocesan policies and procedures, as well as those related to local arrangements specifically authorised by the Parish Priest.
Property Manager - Job Description
Main Duties
Repairs and Maintenance
- Manage the repair and maintenance of the parish site to ensure they are safe, clean, and welcoming.
- Undertake regular property and site inspections and manage actions.
- Responsible management of religious and listed buildings.
- Contractor management – Coordinate works to deliver value, meet quality and safety standards.
- Arrange periodic building inspections, liaise with estates on associated work.
- Submit reports to the Diocesan Estate Team as required.
Health & Safety
- Management of Statutory Inspection – arrange, manage and monitor.
- Use WorkNest H&S management system to manage compliance and risk issues.
- Work with H&S Competent Person and Estates Team, adhering to health and safety legislation.
Residential Lettings and Hall Hire
- Proactively manage income generating residential properties and parish halls.
- Work in partnership with managing agents so that rental properties are safe and achieve competitive rent.
- Periodically meet with managing agents to ensure that the best service is being provided.
- Maintain good relationships with tenants who use our halls and office space.
- Manage parish hall hire queries and coordinate the compliant use of facilities.
Governance and Compliance
- Ensure parish compliance with all diocesan policies.
- Maintain a parish asset register, inventory and annually review insurance cover. .
- Assist the Parish Priest in preparing reports and documentation for diocesan audits and reviews.
- Implement and oversee GDPR policies related to parish data collection and usage.
Volunteer Coordination
- Support and guide parish volunteers involved in facilities, or health and safety activities.
- Organise and oversee rotas for volunteers assisting with maintenance tasks.
Professionalism and Values
- Uphold and promote the ethos and values of the Catholic Church.
- Work collaboratively with the Parish Team to ensure the Parish Priest is effectively supported.
Key Internal and External Relationships
- Parish Priest, clergy and Pastoral Area colleagues
- Diocesan Teams - Finance, HR, Estates, Safeguarding, Communications, and Governance
- External suppliers and contractors
Property Manager – Person Specification
Competence, Expertise and Knowledge:
Essential
- Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
- Solid experience of property management
- High level of proficiency in IT, including Microsoft Office and financial software.
- Knowledge of property management, including maintenance and health and safety compliance.
- Excellent communication and interpersonal skills, with the ability to engage with people at all levels.
- Valid driving licence and access to a vehicle.
Desirable
- Professional property or Health & Safety qualification
- Knowledge of the values and teachings of the Catholic Church.
- Experience working in a parish, charity, or non-profit organisation.
- Knowledge of safeguarding and data protection practices.
Salary, Benefits & Location
Salary: £30,000 - £32,000 Depending on experience and skills
Hours: Full Time, 37.5 hours per week
Contract: Fixed-Term 1 Year
Location: Based at St. Edmund Church Parish Office, The Avenue, Southampton, SO17 1XJ
Benefits:
25 days holiday plus bank holidays
Life Assurance and Employee Wellbeing
Contributory pension scheme with Scottish Widows
How to Apply
Please send a comprehensive and up to date Curriculum Vitae along with a covering letter setting out your suitability for the role and motivation in applying.
The Diocese of Portsmouth is an equal opportunity employer and welcomes applications from all who support the ethos and values of the Catholic Church.
We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.
The closing date for applications is Saturday 17th May 2025, at 6pm.
Interview Information
You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.
Appointment
Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
Join us as a Retrofit Advisor and help shape the future of self-funded home energy improvements in the West of England.
We’re expanding our well-established retrofit advice service and are looking for someone passionate about supporting homeowners to act. You’ll play a key role in developing our new home visit service and, over time, contribute to delivering our in-house HEEP retrofit assessment service.
Operating in the West of England Combined Authority region, we specialise in guiding homeowners through the self-funded retrofit journey – from initial advice and home visits through to the installation of energy-saving measures. You’ll provide trusted, impartial guidance to help homeowners make informed decisions about improving the comfort, energy efficiency, and sustainability of their homes.
As part of this role, you’ll also be involved in shaping the launch of our upcoming landlord services, helping private landlords understand their retrofit responsibilities and supporting them with tailored advice and practical steps to upgrade their properties. In addition, you will help support tenants.
Key responsibilities will include:
• Providing independent, tailored, and high-quality advice to homeowners on retrofit and energy efficiency measures
• Conducting remote and in-person home energy advice visits
• Working with householders to identify suitable improvements and helping them plan next steps
• Collaborating with our wider retrofit team to ensure a joined-up experience for clients
• Supporting the development and delivery of our Home Energy Efficiency Plan (HEEP) assessment service
• Taking an active role in the day-to-day management and delivery of other retrofit and energy-related projects.
This is a great opportunity to influence how retrofit advice is delivered in a growing, self-funded market. The role combines technical understanding with strong communication skills, ensuring every homeowner receives the guidance and confidence they need to move forward.
If successful, you’ll be supported to complete both Retrofit Assessor and Domestic Energy Assessor (DEA) training, with dedicated time set aside to help you achieve these qualifications promptly and with confidence.
Main Duties
Customer Engagement & Retrofit Advice
• Serve as the first point of contact for homeowners exploring retrofit options.
• Build strong relationships and provide clear, impartial advice throughout the retrofit journey — from initial enquiry to installation and follow-up.
• Communicate the benefits of retrofit solutions clearly, and support clients to take confident next steps toward improving their homes.
• Help convert interest into action through timely follow-up, home visits, and practical guidance.
• Provide tailored advice to landlords on improving the energy performance of their rental properties.
• Refer customers to appropriate services, accredited installers, or partners where necessary.
Home Visits
• Conduct home visits to provide personalised retrofit advice, including the use of thermal imaging to identify areas of heat loss.
• If required, training will be provided for thermal imaging to support your assessments and recommendations.
• Guide homeowners through the retrofit process, offering practical solutions to improve energy efficiency in their properties.
HEEP Assessments & Support
• Support the future roll-out of our Home Energy Efficiency Plan (HEEP) service, including the provision of detailed retrofit assessments, ventilation strategies, and heating system evaluations.
• Help develop tailored retrofit improvement plans based on individual property conditions and customer needs.
• Training may be available to carry out HEEP surveys, including the delivery of reports to homeowners outlining the benefits of moving forward with retrofit projects.
Project Delivery & Operations
• This is a varied role that will involve working across multiple projects, requiring a dynamic and adaptable approach.
• Contribute to the day-to-day management of Retrofit West and related projects, ensuring smooth delivery and high-quality service.
• Maintain accurate client records and progress updates using our CRM system.
• Provide feedback and ideas to improve tools, processes, and the overall customer journey.
• Collaborate closely with the wider Retrofit West team, to deliver a joined-up service.
Training & Development
• If successful, you’ll be supported to complete both Domestic Energy Assessor (DEA) training and Retrofit Assessor/Retrofit related, with dedicated time set aside to help you achieve these qualifications promptly and with confidence.
• You will be given a mentor to guide and support your training and on-going development.
Community & Outreach (as needed)
• You may be required to attend outreach events, including some at the weekend, to raise awareness of retrofit benefits and engage new audiences.
Benefits
› Time off in lieu (TOIL)
› Hybrid working
› 33 days of holiday (including bank holidays)
› Company sick pay
› A generous ethical company pension scheme
› Opportunities for professional development
› Cycle to work scheme.
Responsibilities for Employee
› Some travel to customer households may be required
› This post may be subject to a DBS check if the postholder’s responsibilities bring them into contact with children or vulnerable adults
› There will be a six-month probationary review.
Logistics
• The closing date for applications is Friday 9th May.
• The closing date for applications may be extended.
• If you have not heard from Retrofit West by Tuesday 13th May, please assume your application has been unsuccessful.
Application Procedure
• Send your CV and cover letter via email to jobs @ cse. org. uk. Make sure to attach your documents in a format such as Word or PDF.
• If you prefer to apply by post, print out your CV and cover letter and send it to the following address: Retrofit West, St James Court, St James Parade, Bristol, BS1 3LH.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace. The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.
You will be required to identify opportunities to develop and grow DFN Project SEARCH programmes across a geographical area with the aim of supporting the organisation to ensure that as many people as need it have access to DFN Project SEARCH programmes.
In addition, you will be required to develop strategies to ensure that the operational programmes in your area are achieving at least the average outcomes expected for young people in our programmes and so you must be committed to continuous improvement.
You will be specifically required to develop strong partnerships and train and support colleagues within your area. You may also be required to support colleagues promoting DFN Project SEARCH in other areas, further European projects as required and contribute to the development of relevant UK focussed materials.
As a Programme Specialist you will be expected to:
- Demonstrate effective project planning and preparation so that each project delivers achieves the highest quality programme possible and outstanding employment outcomes for the interns.
- Establish effective working relationships with schools, colleges, local authorities, employers and the project professional staff to promote the building of excellent, high quality partnerships at each site to ensure the effective running of programmes and promote sustainability in a volatile environment.
- Take an active part in decision making, planning and audit processes of each project
- Ensure that you implement DFN Project SEARCH policy and have a clear understanding of required quality standards and criteria which constitute effective teaching and learning
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £51,000 - £56,000 per annum
Location: Harlow Essex, 2 days per week in the office, flexible working available. Easily commutable from London, with a free company minibus from Harlow Town station.
Hours: Open to conversations around flexible/compressed working, minimum 4 days working per week, 2 days per week in the office.
About the role
At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.
This role is an exciting new opportunity to shape and deliver on Motability Foundation’s aims to become more insights led and to systematically involve disabled people in our decision making. You will support the Head of Insight and Evaluation in providing the organisation with insight drawn from existing research, primary research, business data and through user insight. The role will lead development of a user insight approach and clear mechanisms to involve disabled people in the Foundation’s decisions systematically. The role will establish a user insight research community (akin to a customer panel but broader in scope), which the organisation can draw from for user insight.
The role is also responsible for delivering a strategic research and insight plan for the organisation to inform operational and strategic decisions, including feeding into our strategy mid-term review. Others in the organisations will also carry out research and hence this function has a role in setting standards for quality research, a coordinating role in ensuring a cross-organisational understanding of ongoing research to avoid duplication, and to draw insights and disseminate these to relevant internal and external audiences.
What you’ll be doing
- Support the head of team by developing a strategic insight research plan.
- Lead the delivery of the insight research plan, including developing clear research briefs, working with external suppliers to deliver research and where appropriate deliver research in-house.
- Establish a user insight capability in line with good practice and mature this capability over time.
- In collaboration with key internal customers, establish a framework for when and how to engage with disabled people regarding decisions.
- Develop and set standards for good quality research and insight for the organisation, including ensuring disabled people can fully and equitably participate in research/user insight exercises.
- Ensure that planned research and insight generation by the insight function is completed to a high standard, aligned with good practice.
- Set up and lead a cross-organisational research forum and ensure this mechanism is effective in avoiding duplication and creating alignment.
- Lead development and implementation of a communications plan to ensure insight generated reaches the right internal and external audiences.
- Ensure a framework to monitor and evaluate the usefulness and impact of insight generated is in place.
- Ensure all research carried out by the function meets GDPR requirements.
- Line-manage and develop your line-report(s).
- Be ‘hands on’ as necessary, by leading and delivering research personally.
What will make you great in this role?
The insight capability is a new function in the organisation and as a result this role will lead on its development over time. This presents great opportunities and will require an individual who is comfortable with starting things anew, while delivering on insight requirements and shaping the function along the way.
Your experience
Must haves:
- Experience of delivering user insight and/or running customer/consumer panels and/or working with supporter panels.
- Ability to design and develop research programmes and have highly developed analytical skills.
- Highly developed ability to work collaboratively with other teams across the organisation.
- Exceptional written and oral influencing skills, including the judicious use of data and the compelling presentation of insights, through engaging reports, infographics, and dashboards.
- Relevant qualification in an analytical discipline such as social sciences, economics or evidence of significant relevant professional experience.
- Experience managing research projects or commissioning external consultants.
- Strong project management skills and the ability to balance multiple priorities.
- Line and/or team management experience.
We feel that experience of setting up and/or managing consumer, customer or supporter panels is relevant. However, please note that as a Foundation we do not fundraise and as such are not looking to develop a supporter panel.
Nice to haves
- Experience of disability inclusive research – this is essential to the role. However, we will ensure appropriate training for those who do not have these skills.
- Proficiency in qualitative and quantitative data analysis tools (e.g., MAXQDA, R) and data visualisation platforms (e.g., Power BI).
- Proven quantitative and qualitative research skills and familiarity with working with large datasets.
Reporting lines and relationships
Reports to: Head of Insight and Evaluation.
Key relationships: Heads and programme managers in Charitable Operations, Head of Communications team and relevant managers, Policy team colleagues and over time other teams across the organisation looking for (user) insight. Relationships with external agencies and suppliers.
Direct reports: Initially 1 direct report in the form of a Research Manager with plans for a further junior role to be added to the team in future years.
Extra Information
- The role is based In Harlow, Essex at Motability’s offices, easily commutable from London, 30 minutes from Liverpool Street station or 18 minutes from Tottenham Hale station. We offer a shuttle bus from the Harlow Town train station to the office.
- We offer flexible and blended working within this role. The Insight and Evaluation team ordinarily works a minimum of two days a week from the office.
We are building a future where all disabled people have the transport options to make the journeys they choose.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operational Leadership:
- Provide strategic leadership to the Senior Management Team's and it’s operational functions, ensuring efficient and high-quality service delivery.
- Develop and implement operational policies, procedures, and best practices to enhance productivity and ensure compliance.
- Continuously streamline processes and workflows to improve operational performance.
- Deputise for the CEO when required, representing the organisation at events, meetings, and in day-to-day operations.
Strategic Planning and Execution:
- Collaborate with the CEO and support, manage and develop the senior management to shape and execute the charity’s strategic plan.
- Translate strategic objectives into actionable initiatives, ensuring effective implementation and tracking progress.
- Identify opportunities for growth, cost optimisation, and improved service delivery.
Board of Trustees Liaison:
- Provide regular reports to the Board of Trustees on operational performance, strategic initiatives, and financial matters.
- Work closely with the CEO to ensure transparency, accountability, and alignment with the Board's expectations.
- Attend Board meetings and provide insights on operational challenges, opportunities, and key achievements.
Financial Management:
- Oversee budgeting, forecasting, and financial planning, ensuring the efficient use of resources.
- Monitor financial performance, identifying areas for improvement and taking corrective actions as necessary.
- Drive cost-efficiency initiatives while maintaining a focus on quality and service outcomes.
People Management and Development:
- Line manage and develop the SMT (nine managers)
- Lead, mentor, and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement.
- Establish performance goals and metrics for staff, offering regular feedback and development support.
- Promote an inclusive, diverse work environment that values employee engagement and professional growth.
- Oversee recruitment, onboarding, performance management, and retention strategies.
Risk Management and Compliance:
- Develop and implement strategies to identify, assess, and mitigate operational risks.
- Ensure compliance with relevant laws, regulations, and industry standards, maintaining the highest ethical standards.
- Implement internal controls and governance practices to safeguard the charity’s reputation and assets.
Please send a CV and a cover letter explaining how you meet the required experience and your knowledge, skills, and ability (no more than 650 words.)
The client requests no contact from agencies or media sales.
Job Title: Clubhouse Social Café Manager
Department: Core
Reports to:Head of Business Services
Responsible for: Clubhouse Café staff & Trainees
Salary: 38,000- 42,000 (Dependent on Experience) plus potential for performance-related pay (dependent on café revenue targets)
Closing Date: 11th May 2025
Brentford FC Community Sports Trust
With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.
Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 150 members of staff.
The Role
The Clubhouse Social Café Manager will lead on the implementation of the of café (Due to open in October 2024) and will manage the Food and Beverage Operations in line with food, and health and safety regulations. You will be involved in the initial set-up of the facility.
You will be responsible for managing the day to day running of the café, providing a diverse of community and health wellbeing projects in collaboration with Trust Senior Manager - Health and Wellbeing. They will also manage and mentor staff and trainees to deliver an effective and inclusive service to customers.
About You
We are looking for a passionate, inspiring catering/hospitality specialist to lead on training, mentoring and the hospitality operation of our new Clubhouse Café at Gunnersbury Park. The café is part of the new Community Sports hub at the site and will also double as a social and community space linking into community projects for all ages. Projects will include mental and physical health with the space acting as a central meeting/training hub. In this capacity you will work closely with the Trust's Health and Wellbeing Senior Manager.
We are partnering with the homeless charity Change Please to create a West London training hub. The successful candidate will be responsible for managing and training the café team. Our founder partners in the project are The University of West London (UWL) and the Premier League and Professional Footballers Association Fund. We are linking with the University to offer a range of immersive opportunities for their catering and business students and our Café Manager will link with them on a number of working projects.
The other aspect is the promotion and training in the importance of food, health and performance and the Manager will work with our Trust team to create innovative content and inspiring outreach programmes. Whilst we expect the Manager to have an active interest in food and nutrition, we plan to put some catering support and training in place to support the position.
We are looking for a highly motivated individual who has appropriate experience to lead the food and beverage side of the operation. They will be involved in the initial set-up of the facility (Due to open in Summer 2025) and the establishment of appropriate operation and health and safety procedures.
We have developed a sustainable business plan, however you will have the opportunity of contributing to the ongoing development plan. We have the benefit of understanding who our customers are, when they are, and even when they will arrive! This will need to be balanced with the social and community programme, and whilst it will be a challenge, it will also make for an enriched role in dealing with a range of people and organisations.
The Trust is a progressive, driven organisation with many facets. The Clubhouse will become one of our key hubs, also working with our stadium hub. This is a unique opportunity to combine sport and physical activity with nutrition and social projects. If you are up for the challenge of becoming part of our growing team, we would like to hear from you.
Key Responsibilities
- Lead on the implementation of the café, including the setup, adherence to food and health safety and regulations, and staffing.
- Development and procurement of suppliers for café to ensure efficient service delivery.
- Contribute to and delivery of project-based business plans as directed by the CEO and Head of Social, Education and Health Hub.
- To organise and manage the preparation and presentation of food whilst ensuring agreed standards are maintained at all times, and that any special dietary needs are catered for.
- Adherence to HACCP and all other food safety regulations and COSHH regulations., ensuring the statutory requirements are met and all necessary records are maintained.
- Deal with customer feedback in a courteous, efficient and timely manner, monitoring and evaluating this feedback, making appropriate recommendations and taking action for service improvements.
- Working safely with kitchen equipment and ensuring that all other health and safety procedures are followed.
- To maintain a clean, healthy and safe working environment in accordance with guidelines.
- To mentor staff, trainees and work experience students in the effective operation of the facility.
- Deliver appropriate training to Clubhouse Café Staff, to foster a culture of excellent customer service.
- Stay informed about safeguarding policies, procedures, and best practices.
Essential Criteria
- Level 1,2 and 3 Food Safety Awards
- Level 2 Health and Safety in the Workplace Award
- Awareness of Control of Substances Hazardous to Health Regulations (COSHH) and chemical safety
- Experience of kitchen equipment
- Experience as a manager of operations and staff in a food and beverage business.
- Experience as a manager responsible for compliance, particularly health & safety and licensing, as well as finances in a food and beverage business.
- Experience in project management and meeting deadlines.
- Experience of supervising and training small groups of staff
- A working knowledge of budgets and gross profit margins
- Good team player
Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.
Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.
Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.
We are seeking a motivated and experienced individual to take responsibility for the day-to-day work of our innovative Hearing Voices Projects. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support groups within this. You will ideally have experience of supervising or mentoring volunteers and some project management experience.
With the confidence and organisational skills necessary to take the lead on busy and diverse projects, you will be required to engage with a wide range of stakeholders (from the adult mental health, prison, forensic and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation.
We are looking for someone with strong facilitation skills who is able to deliver and design training that communicates the values of the Hearing Voices Network clearly and accessibly.
Among other tasks, you will be required to:
- Oversee the current Hearing Voices Projects to ensure they are consistent and embody the Mind in Camden and Hearing Voices Movement ethos.
- Be part of some of the frontline work, including facilitating groups.
- Build networks and deliver training sessions for the Hearing Voices Projects.
- Liaise with the finance department and ensure the projects are meeting targets for funders.
- Support relevant data monitoring and evaluation on the projects.
We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.
For more information and to apply, please visit our jobs page.
Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).
Job Title: Trusts and Grants Manager
Job Ref: TGM444
Contract: Permanent
Hours: Full time – 37 hours per week
Salary: £31,000 – £35,000 per annum, depending on experience
Location: The role is offered on a hybrid basis with attendance at the Penny Brohn UK National Centre 3 days per week
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists).
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
The Role
We are excited to be recruiting a new Trusts and Grants Manager and are seeking to appoint an experienced and motivated individual to operationalise and deliver a refreshed trusts and grants strategy at Penny Brohn UK.
This is a key role within our High Value Fundraising Team, with responsibility for managing the full trusts and grants portfolio, from smaller awards (c. £5,000) through to significant high-value grants (typically £10,000 and above). The postholder will lead on developing a strong funder pipeline, submitting high-quality applications and reports, stewarding funders, and maximising income across the programme.
The successful candidate will initially hold sole responsibility for the trusts and grants income stream, with support from the Head of Fundraising and Communications. However, depending on income growth over the first 12–18 months, there may be an opportunity to expand the team and recruit a Trusts and Grants Officer to support delivery, which would bring a future line management element to the role.
This role would suit someone who has previously managed an income stream within a smaller charity environment, or an experienced Trusts and Grants Officer who is looking to take the next step into a management-level position.
The individual we are looking for will:
- Have a proven track record of securing grants from trusts and foundations across a range of values.
- Be confident in writing persuasive, high-quality funding applications and reports.
- Bring strong project management and relationship-building skills, with the ability to grow and manage a healthy prospect pipeline.
- Be a team player with excellent communication skills, able to collaborate across functions and represent Penny Brohn UK externally with professionalism and passion.
- Be highly motivated and proactive, with a commitment to delivering excellent funder experiences and upholding the mission and values of Penny Brohn UK.
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday plus 8 bank holidays
- Beautiful workspace in a semi-rural location on the outskirts of Bristol with free onsite parking
- Subsidised lunch, freshly prepared onsite in the Penny Brohn kitchen
- Flexible and hybrid working
- Enhanced sick pay after six month’s service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
- Access to subsidised wellbeing at the Penny Brohn UK National Centre
Timetable for appointment
Closing date: Tuesday 20 May 2025
Interview date: Thursday 29 May 2025
Start date: As soon as possible
Please note: we would advise anyone interested in the position to submit their application as soon as possible to avoid disappointment as we may close the advert early should a suitable candidate be found.
Thank you for considering Penny Brohn UK, we look forward to hearing from you!
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
We are the Mayor’s Fund for London (MFL), a charity that champions opportunities for young Londoners facing the biggest barriers.
As the Director of Finance, you'll be a key senior leader, reporting to the CEO. You'll manage and develop our charity's finances and governance, ensuring robust systems to maximise the impact of our funds. You'll be part of the Senior Management Team, supporting the CEO and Trustees in delivering our mission.
Key Responsibilities:
- Lead the finance function, including banking, audit, payroll, and investments.
- Oversee a small finance team, including a part-time Finance Manager.
- Coordinate and facilitate the Finance Audit and Risk Committee (FAR).
- Present quarterly updates to the Board and ensure Trustees are well-informed.
- Collaborate with fundraising, governance, HR, and business operations.
Why Join Us?
- Be a pivotal part of shaping our charity's culture and values.
- Drive youth-led systemic change for young Londoners.
- Work closely with passionate leaders and dedicated team members.
- Enjoy a role that intersects with various organizational functions.
Our Ideal Candidate:
- Strong financial management and oversight skills.
- Experience in charity finance and governance.
- Excellent leadership and team collaboration abilities.
- Commitment to our mission and values.
If you're ready to make a meaningful impact and lead our financial strategy, we want to hear from you! Join us in creating opportunities for young Londoners and shaping the future of our city.
The client requests no contact from agencies or media sales.
Ivy Rock Partners is delighted to be partnering with a dynamic, community-focused organisation to recruit a Finance Manager. This is an exciting opportunity for an experienced finance professional to lead and develop a high-performing finance team, ensuring strong financial management, compliance, and strategic decision-making.
About the Role
Reporting to the Head of Finance, the Finance Manager will be responsible for overseeing financial operations, managing a small team of 3, and driving continuous improvement across financial reporting, compliance, and commercial initiatives. This role plays a key part in shaping financial strategy and ensuring effective governance.
Key Responsibilities
- Lead and develop the finance team to ensure efficient service delivery across the organisation.
- Oversee month-end and year-end close processes, including reconciliations, journal postings, and variance analysis.
- Prepare timely and accurate financial reports for senior leadership, ensuring robust data to support decision-making.
- Ensure compliance with financial regulations and accounting standards, maintaining strong governance.
- Drive the budgeting and forecasting process, ensuring sound financial controls and resource allocation.
- Coordinate external audits and implement recommendations effectively. Manage cash flow and cost recovery processes to support business sustainability.
- Support system improvements, ensuring the organisation leverages technology for financial efficiency.
- Build strong relationships with internal and external stakeholders, communicating financial insights clearly.
About You
We are looking for a proactive and strategic finance leader with a strong background in financial management and team leadership.
Key attributes include:
- Qualified accountant (ACCA, CIMA, CIPFA, or equivalent).
- Proven experience managing financial operations in a complex organisation.
- Ability to translate financial data into meaningful insights for non-finance stakeholders.
- Strong knowledge of financial regulations, budgeting, and audit processes.
- Experience in housing, not-for-profit, or public sector finance is desirable but not essential
- . A proactive and problem-solving mindset, with a focus on continuous improvement.
Why Join?
This is a fantastic opportunity to be part of an organisation that makes a real difference to communities while offering a challenging and rewarding career path. You’ll be joining a supportive and collaborative environment where innovation is encouraged, and financial leadership plays a key role in driving success.
For more information, please contact Megan Hunter for a confidential conversation.
Eden Brown Charities is delighted to be partnering with an incredible West Midlands based Charity to recruit them a Legacy and In Memory Manager on an initial 18 month contract.
The Charity mission is _To provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services (HEMS) - we will continue to save more lives and improve survivors quality of life through the provision of a comprehensive, transparent, clinical and operational helicopter led emergency service aligned to changing patient need and demand._
The role
The Legacy and In Memory Manager is responsible for developing and delivering plans to maximise gifts in wills and in memory giving, ensuring a sustainable income stream for the charity whilst providing exceptional levels of supporter care. This role will oversee the administration of legacies, drive the growth of the charity's Free Wills programme, steward legacy pledgers, and expand in memory fundraising.
The Legacy and In Memory Manager will also ensure supporter journeys, audience insight and effective targeting are at the heart of the charity's programme, working with the Individual Giving and Development Lead to create impactful marketing campaigns across a variety of channels.
You will play an important part in raising awareness of the importance of wills to a wider audience.
About You
As a Legacy and In Memory Manager we would love you to have experience of the following
-Proven experience in legacy and/or in memory fundraising within the charity sector.
- Good understanding of charity legacy administration, probate law, and regulatory
requirements.
-Experience in developing and delivering fundraising plans with measurable outcomes.
-Experience in line management, with the ability to support and develop a team effectively.
This role is Hybrid with some homeworking available and time spent in the Head Office near Telford. There will be some travel across the regions and to the Head Office for meetings. To hear more about this incredible role for a Charity with ambitious plans please contact Laura iliff on 07442607841.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.