Head of operations and safeguarding jobs
At Ambitious about Autism, we are ambitious for autistic children and young people. We believe every young person should be supported to learn, thrive and achieve their potential.
St John's College is a specialist education and residential college for autistic young people aged 19 to 25, many of whom have complex needs. Our environment plays a vital role in supporting learning, wellbeing and independence, and we are looking for a skilled and reliable Premises Supervisor to help us maintain safe, welcoming and well run spaces across our site.
About the role
As Premises Supervisor, you will be part of the Estates and Maintenance team, supporting the day to day upkeep, safety and compliance of our education and residential buildings. You will carry out a wide range of maintenance and repair tasks, working with minimal supervision and taking pride in maintaining high standards across the college.
You will also support statutory compliance checks, liaise with contractors, and help ensure our buildings remain safe and fit for purpose for young people, staff and visitors.
About you
You will be an experienced maintenance operative or handyman with a practical, solutions focused approach. You will be organised, reliable and able to manage your workload effectively, whilst working collaboratively with colleagues across the college.
You will understand the importance of health and safety, safeguarding and compliance in a specialist education and residential environment and be committed to working in line with our values.
What we offer
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The opportunity to work within a values driven organisation making a real difference to autistic young people
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A supportive and inclusive working environment
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Access to training and development relevant to the role
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A workplace where safeguarding, wellbeing and respect are central to everything we do
Closing date: 8th March
Shortlisting and outcome notifications: 9–10 March
Interviews: 12–13 March
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Contract length: Permanent
Location: North West London
Hours per week: 35, flexible working but minimum two days in the office
Salary: £43-47K depending on experience
Closing date for applications: Wednesday 25th February 2026 at midnight, interested applicants are encouraged to apply early.
Interview dates: We will be conducting Teams interviews w/c 2nd March, followed by an in-person interview w/c 9th March.
Are you a fundraiser passionate about making a real difference for animals in need? We are looking for a Public Fundraising Manager to join us at Mayhew.
Every dog and cat in need deserves expert, personalised care and support, and to be loved. When you work for Mayhew, you understand that better than ever.
We’re a passionate, committed and diverse team of c80 staff and c150 volunteers, here for dogs, cats and communities in the UK, in Georgia and in Tunisia. We offer expert veterinary care, rescue and rehoming services, programmes in the community and guidance and support to improve the lives of dogs and cats in need.
We are recruiting an experienced and ambitious Public Fundraising Manager who will share our compassion and commitment to animal welfare, to lead on the delivery of our public fundraising programme This role manages activity across individual giving, community & events, legacies and in memory, ensuring it aligns with our strategic goals and delivers long-term, sustainable income from these income streams.
Our Public Fundraising Manager is integral to our ambition to broaden our reach and deepen our impact by shaping our mass fundraising activities and working on integrated campaigns with the Fundraising Team, wider colleagues and external suppliers. This is a highly visible and important role for Mayhew and will work across departments to strengthen our case for support and employ it across a range of mass fundraising products, retention and acquisition channels, as well as delivering excellent stewardship and supporter experience.
As a senior member of the Fundraising Team, this role spans strategic planning and operational delivery and the successful candidate will be able to pivot from working closely with the Head of Fundraising to identify new growth opportunities, to project managing a direct mail appeal, to supporting their line reports to optimise their own day-to-day work and processes.
At Mayhew, we feel the urgency of soaring demand for our vital work and feel relentless in our commitment to rise to meet it. We work in a contemporary and flexible way, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives. We are looking for someone who is as committed to dogs and cats in need as we are, and who thrives in this working style.
We are looking for an experienced, passionate and resourceful fundraising manager with a keen eye for detail and proven experience of meeting or exceeding income targets. We are looking for someone with a focus on individual giving and experience in at least one of community & events or legacies, with a keen ability to use data to deliver insight-led activity and supporter journeys. We are looking for someone who shares our ambitions to grow our income significantly over the coming years, and face into challenges and opportunities along the way, and who will inspire trust and enthusiasm in their team and across the organisation.
Generally, you will:
- Provide leadership and support to the Head of Fundraising as part of the fundraising team
- Deliver against income targets (£2.7m in 2026) and maximise the unrestricted impact of cash and regular giving income
- Develop and implement effective onward fundraising donor journeys, including legacy marketing
- Proactively improve supporter care processes, operations and relationships
- Lead innovation in our public fundraising approach in a test and learn culture
- Collaborate proactively across the organisation to find, develop and share stories that will inspire support
- Be a positive, empathetic people manager, inspiring your team and leading by example.
To be successful in this role, you need relevant experience in:
- A fundraising role in a charity of comparable breadth and scope with proven success in growing income, with experience in individual giving and one of community & events or legacies
- Being a great project manager and successfully managing multiple, often competing projects through to delivery
- Budget development and management, including regular forecasting
- Identifying and successfully implementing proactive initiatives to grow and diversify income
- Reporting and monitoring success so as to adapt and refine fundraising projects and products
- Successfully motivating, managing, and developing a team, whether through line management or project/stakeholder management
Why Join Mayhew?
You’ll be part of an ambitious organisation with plans to grow income and broaden our impact for dogs, cats, and communities. We work collaboratively and flexibly, always supporting one another to take opportunities and to manage competing priorities so we can achieve our objectives.
If you’re ready to make a real difference and thrive in a fast-paced, purpose-driven environment, we’d love to hear from you.
Apply today to join Mayhew and help us create a better future for dogs, cats, and the people who love them.
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
We reserve the right to close this post at any time, should we receive a high volume of applications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Manager/Senior Finance Controller
Contract length: Permanent
Location: Hybrid
Hours per week: 35
Salary: £55-60K pa depending on experience and knowledge
Closing date for applications: Sunday 22nd February 2026 , we reserve the right to end the vacancy before the closing date; interested candidates are encouraged to apply as early as possible
First interview: First interviews will be held over Microsoft Teams
Second interview: Candidates successful at first interview will be invited to visit Mayhew and to have a second interview in person.
We are looking for our next Finance Manager / Senior Financial Controller, someone who shares our compassion for animal welfare and wants to play a central role in stewarding Mayhew’s financial resources for the greatest impact.
Reporting directly to the Chief Executive, you will work closely with senior colleagues across Mayhew—including members of the Senior Management Team—to support strong financial direction, responsible stewardship, and effective, mission‑driven decision‑making across the charity.
This is a highly visible and hands‑on leadership role. You will lead Mayhew’s day‑to‑day finance function, ensuring strong financial controls, good practice financial management, and timely, accessible financial reporting for colleagues, trustees and partners. You will be responsible for all aspects of financial planning, management accounting, statutory reporting and SORP compliance, as well as supporting operational teams with practical financial insight and advice.
You will also help develop and strengthen financial systems and processes, recognising that—as a mid‑sized charity with evolving needs—Mayhew continues to refine its structures to best support our work. You will lead and support a small finance team, modelling an open, collaborative and hands‑on working style.
Our London site—our historic rescue and rehoming centre—is at the heart of our UK operations. You will collaborate with colleagues across operations, veterinary services, fundraising, people and engagement to ensure financial clarity underpins good decision‑making as we continue to care for dogs and cats in need.
In this role, you will:
- Lead, direct and deliver all aspects of Mayhew’s finance function, ensuring strong, proportionate controls and high‑quality financial information.
- Engage, influence and collaborate with senior colleagues and trustees to support the effective delivery of our strategic and operational goals.
- Provide clear financial guidance to non‑finance colleagues and act as a supportive, trusted partner across the organisation.
- Lead and support a small finance team, encouraging a positive, collaborative and hands‑on culture.
- Strengthen and improve finance systems and processes to increase efficiency, consistency and compliance.
To be successful in this role, you will bring:
- Strong charity finance experience, including Charity SORP (FRS 102), fund accounting, statutory reporting, financial planning, budgeting, and knowledge of VAT and Gift Aid.
- Hands‑on experience of month‑end accounting, financial controls, cashflow management, and management accounts preparation.
- Excellent communication skills with the ability to translate financial information clearly for non‑finance colleagues and trustees.
- A collaborative, supportive and pragmatic working style, with confidence to improve processes and work flexibly within a smaller organisation.
- Experience leading and developing a small team through open, positive and supportive management.
Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Are you passionate about making a real impact through safer, high‑quality environments? Do you want to use your estates, health & safety and compliance expertise to help drive meaningful change across a national charity? If so, Life Charity would love to hear from you.
We are looking for an experienced, proactive, and values‑driven Estates Manager to lead our Estates function and ensure our services, properties, and environments consistently meet the highest standards.
The Role:
As Estates Manager, you will be the driving force behind the quality, compliance and safety of Life’s estate. This role combines strategic oversight with hands‑on management of our property portfolio, ensuring all sites are safe, secure and operating to required standards.
You will:
- Lead Health & Safety and Premises/Facilities Management across the charity
- Ensure compliance with relevant legislation, regulatory requirements and internal standards
- Oversee risk management, audits, inspections and safety monitoring
- Manage the Estates Coordinator and foster a culture of continuous improvement
- Work with external partners to ensure checks are carried out (Gas, Fire Safety, Legionella, Asbestos, etc.)
- Manage property acquisition, disposal, leases, maintenance and contracts
- Develop and maintain estates policies and reporting systems
- Drive a positive, proactive health & safety culture across Life
This is a fantastic opportunity for someone wanting to lead meaningful change within an organisation that truly makes a difference.
What You’ll Bring:
We’re looking for someone who is:
- Highly organised, proactive, and able to take initiative
- A strong communicator with excellent written and verbal skills
- Confident managing estates compliance, risk, safety and property-related functions
- Experienced in managing a portfolio of properties (minimum 3 years)
- Able to lead others and support their development
- Skilled in identifying improvements and driving change
Qualifications/Experience:
✔ NEBOSH (or equivalent) in Occupational Health & Safety
✔ Evidence of continuous professional development
✔ Experience in data analysis or financial management (desirable)
✔ HND or equivalent in business/charity administration (desirable)
Information about the role:
For further information, please see the attached job description.
Please note, there is a requirement to drive for this role.
Salary: £38,000 per annum
Hours: 35 hours per week
Location: Home Based with travel to Leamington Spa and sites around the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Hours: Full time (30 hours over 4 days)
Location: Flexible across England, Wales and Northern Ireland
Salary: Regional £49,202 to £53,252 per annum, or London £52,500 to £56,550 per annum
(London salary applicable to candidates who live in London or are based in the London office a minimum of two days a week)
The role:
This is a great opportunity to join the UK’s biggest grassroots network dedicated to protecting people and planet at a critical time for our world.
We’re looking for an experienced high value fundraiser and team leader to join Friends of the Earth as our Head of Major Giving. The role will focus on growing income and leading our passionate and well-established high net worth team, which covers Philanthropy, Trusts and Foundations and Strategic Partnerships.
You’ll be responsible for developing the Major Giving strategy, retaining our loyal supporters and attracting new, long-term funders by refreshing the stewardship and cultivation programme to encourage deliver on our growth plans in line as we develop a new strategy to answer the challenges in the external environment and ensure that we have the funds to respond to the crises of climate, nature and inequality.
We are developing a new organisational strategy, building on our proud history of working with communities to achieve change. We have longstanding partners and loyal supporters to bring with us as we evolve to meet the challenges and deliver the urgent action needed to deliver our mission.
Key Skills and Attributes we’re looking for:
- Experience of motivating and inspiring team members to achieve high, sustainable performance.
- Collaborative and skilled at working cross organisationally and building strong internal relationships.
- A good networker and ability to work in true partnership with grassroots organisations and funding partners.
- Demonstrable experience of significant income growth and pipeline development.
- Experience of, or knowledge of campaigning organisations would be an advantage as well as organisations going through strategic change.
The team:
The Major Giving team consists of 12 people with five direct reports, leading the sub-teams of Philanthropy, Trusts and Foundations, Strategic Partnerships and our Events function. Your team sits within the Income Generation Directorate, and you’ll work closely with colleagues across that Directorate and with our Policy & Campaigns Engagement and Community & Network Directorates. You will play a key role in promoting a culture of philanthropy and partnerships across the entire organisation as together, we strive to create lasting change in the fight against climate and nature crisis.
For more information, please see the detailed candidate information pack.
Closing date: Monday 23rd February 2026 (23:59).
Please note we only accept applications via the Friends of the Earth Application System.
We offer a competitive range of benefits, good work/life balance including a 4-day working week with no loss of pay, additional leave for sustainable travel, excellent learning and development opportunities and a vibrant organisational culture.
Our staff body is currently under-representative of People of Colour, LGBTQIA+ people and people with long term conditions or impairments. We are committed to eroding these historic barriers, so as to create a movement in which people from all walks of life see themselves in, and so we particularly encourage you to apply if you belong to one of these groups or sit at multiple intersections of disadvantage. We are committed to the Disability Confident standard and will guarantee an interview to any candidates who declare a disability and who meet the essential criteria for the role.
Friends of the Earth staff who publicly represent Friends of the Earth (including all campaigners) are not allowed to also represent a political party. This is to ensure that there can be no confusion in the minds of the public about Friends of the Earth's party-political independence. Affected staff should also seek permission from the Senior Management Team if they wish to hold a non-public facing official role in a political party. If this is an issue, please do raise this with us as soon as possible.
Friends of the Earth is an international community dedicated to protecting the natural world and the wellbeing of everyone in it. We lead campaigns, provide resources and information, and drive real solutions to the environmental problems facing us all.
We are part of an international community dedicated to protecting the natural world and the wellbeing of everyone in it.


The client requests no contact from agencies or media sales.
First Give
First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.
Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.
The Route to a Million Campaign
This is an exciting time for First Give, as we seek to expand and diversify our fundraising streams into Corporate and HNWI. To support this, we are launching the Route to A Million campaign in March, aiming to raise an additional £1.5 million over the next 3 years on top of our forecast income. The campaign is supported by a newly recruited campaign board, and the new Head of Philanthropy and Partnerships will spearhead the work required to achieve this target.
Head of Philanthropy and Partnerships
We are seeking a dynamic, strategic and entrepreneurial Head of Philanthropy and Partnerships to supercharge First Give’s next phase of income growth. This is a pivotal role at the heart of our mission, offering the opportunity to shape and deliver a multi‑year fundraising strategy that fuels real, measurable impact for young people and society as a whole. First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable leading a brand-new team.
As the senior leader for all income streams, you will own and drive our major donor programme; unlock new philanthropic partnerships; and build a talented team across other income streams to achieve ambitious goals. Working closely with the Director and our emerging Campaign Board, you will play critical role in growing our £1m+ annual income, deepening donor engagement and building the culture, systems and relationships that will propel First Give into its next phase of expansion.
This is an exciting opportunity for an exceptional fundraiser who thrives in a values‑driven, high‑ambition environment and wants to make a lasting contribution to a fast‑growing education charity.
Contract: Full time (35 hours per week), Permanent
Salary: £60K (+£2K London weighting if applicable)
Location: This is a hybrid contract. The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events as required. The remainder of the week can typically be worked remotely, with flexibility as required.
The students we work with come from a diverse range of backgrounds, and so do we. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about


Head of Design and Impact
Job reference: REQ000966
£ 56,297pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Head of Design and Impact to lead WWF-UK’s work on programme design, impact measurement and learning, ensuring our strategies, programmes and projects deliver meaningful outcomes for people and nature.
In this role, you’ll lead a specialist team providing expert advice and quality assurance across the organisation, supporting strong programme design, effective monitoring and evaluation, and the embedding of WWF’s Environmental and Social Safeguards. You’ll work closely with senior leaders, portfolio leads and teams across conservation, policy, advocacy and fundraising, helping ensure impact is clearly evidenced and learning is embedded in how we work.
You’ll also play a senior advisory role, providing assurance to the Executive Group and Trustees on the quality of programme design and impact reporting, and working with the wider WWF network to strengthen approaches to impact, learning and accountability.
This is a senior leadership role for someone with deep expertise in design, monitoring and evaluation, strong people leadership skills, and the confidence to influence across complex programmes and stakeholders in a global context.
Skills and experience
You’ll bring the following skills and experience to succeed in this role:
Essential
• Significant experience leading the design, monitoring, evaluation and learning of strategies, programmes or projects in a conservation, development or policy context
• Proven experience leading and developing specialist teams, including performance management and creating a strong learning culture
• Strong expertise in programme and project design, quality assurance and evidence of impact
• Experience embedding environmental and social safeguards, including safeguarding and ethical standards, into programme design and delivery
• Experience advising and influencing senior stakeholders, including Directors, Executive leadership or Trustees
• Strong facilitation and communication skills, able to translate technical concepts into clear, practical guidance
• Experience working collaboratively across multiple teams and disciplines, including with fundraising and partnerships
• Strong analytical skills, with the ability to make data and evidence meaningful for different audiences
• Excellent organisational skills, able to manage multiple priorities and deliver to deadlines
• Strong alignment with WWF-UK’s mission, values and purpose
Desirable
• Experience working within international conservation or development programmes, including with partners or offices in multiple countries
• Experience supporting fundraising bids through programme design, monitoring or reporting
• Experience with outcome monitoring linked to performance-based funding or finance mechanisms
• Understanding of global monitoring or reporting frameworks
• Experience working with or influencing global networks or multi-country organisations
• Competency in an additional language relevant to WWF’s global work
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 01/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the charity's entertainers (from magicians to musicians, artists, fairies and therapy dogs) enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. The organisation are now looking to recruit a dynamic new Head of Service Delivery to join their growing, values-led team, overseeing the smooth, safe and effective delivery of both in-person hospital visits and virtual services.
The Head of Service Delivery plays a vital role in enabling the charity to provide joyful, uplifting experiences for seriously ill children and their families. Reporting to the Director of Services, you will provide direct oversight of systems, scheduling, compliance and day to day team management, ensuring that services are delivered to a consistently high standard. You will provide operational leadership, whilst remaining highly hands-on, and will work closely with Visit Managers, entertainers and internal colleagues, coordinating activity, managing staff, and ensuring robust safeguarding and policy compliance. You will ensure that systems are utilised effectively in order to monitor engagement, outcomes and organisational growth, and will produce reporting for the CEO, Trustees and senior leadership team to consistently demonstrate impact.
This is a fantastic opportunity to join a small, supportive organisation. To apply for this role, you will be a warm and engaging individual with significant operational experience, including managing and developing systems, processes and workflows, with a focus on continuous improvement. You will be ambitious and adaptable, and a skilled communicator, confident working in partnership with a variety of stakeholders, and will have demonstrable experience of coordinating complex scheduling, logistics and service delivery in a fast‑moving environment. Experience of working within a charity, hospital/clinical environment, health setting, youth services or another organisation supporting children or vulnerable people is desirable. Overall, you will be an organised, efficient leader, passionate about ensuring high quality, impactful services for vulnerable children and their families.
To apply for this wonderful opportunity, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
Please note this role will be hybrid-working (3 days a week in the office – Mondays, Tuesdays and Thursdays).
Interviews are to take place the week commencing Monday 2nd March.
Head of Strategic Communications and Planning
Job reference: REQ000928
£ 56,297pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re recruiting a Head of Strategic Communications and Planning to lead WWF-UK’s external communications strategy and ensure our voice is trusted, influential and impactful to help bring our world back to life.
In this role, you’ll shape and deliver a clear, coherent communications narrative that supports WWF-UK’s mission, fundraising, advocacy and partnerships. Taking a supporter-first, insight-led approach, you’ll ensure our priority moments are planned and delivered through integrated, high-impact activity across channels and platforms.
You’ll provide senior leadership across the organisation, setting strategic direction, enabling effective ways of working and developing a high-performing team with the skills and confidence to deliver at pace. You’ll work closely with senior leaders, internal teams, agencies and partners to ensure communications activity is aligned, agile and focused on impact.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
Essential
• Significant experience leading large-scale, integrated communications strategies and campaigns across multiple channels and audiences
• Strong strategic communications expertise, with a clear understanding of insight-led and supporter-focused planning
• Proven experience of leading, developing and motivating teams, including performance management and talent development
• Excellent written and verbal communication skills, with the ability to communicate complex issues clearly and compellingly
• Strong stakeholder engagement and influencing skills, with experience working at senior levels across an organisation
• Demonstrated ability to set priorities, make sound strategic decisions and manage complexity in fast-moving environments
• Experience coordinating and aligning communications activity across multiple teams, partners and agencies
• A clear commitment to WWF-UK’s mission, values and ethical standards
Desirable
• Experience working in a large, complex or purpose-led organisation
• Experience working at a communications agency
• Experience building and managing relationships with agencies and external partners in the UK and internationally
• Experience influencing organisational planning, evaluation and decision-making processes
• Strong facilitation and presentation skills
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 08/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Head of Finance Policy
Job reference: REQ000970
£ 56,297- £70,000pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Head of Finance Policy to lead WWF-UK’s work on shaping and influencing financial sector policy in support of a net zero, nature-positive transition.
In this role, you’ll set the strategic direction for WWF-UK’s finance policy agenda, developing and advocating for policy solutions that align the financial system with climate and nature goals. You’ll lead a specialist policy team and work closely with colleagues across Advocacy, Conservation, Science and Business Advocacy to turn evidence into credible, politically relevant policy change.
You’ll represent WWF-UK with senior policymakers, regulators, financial institutions and partners, building strong coalitions and influencing decision-makers in the UK and internationally. You’ll also play a key role in shaping how the financial sector’s voice supports stronger government action, and in ensuring WWF’s finance policy work connects to wider priorities such as deforestation, food systems and nature restoration.
This is a senior leadership role for someone with deep expertise in finance policy, strong political judgement, and the ability to lead teams and partnerships to deliver real-world impact.
Skills and experience
You’ll bring the following skills and experience to succeed in this role:
Essential
• Significant experience leading policy development and influencing in the area of financial sector regulation or sustainable finance
• Strong understanding of how government policy is developed and influenced, and how political context shapes policy outcomes
• Proven track record of influencing senior stakeholders, decision-makers or regulators to achieve policy change
• Deep expertise in one or more relevant areas such as climate and environment, nature restoration, deforestation or sustainable supply chains
• Experience developing and delivering policy strategies from concept through to implementation
• Strong analytical capability, confident working with evidence, data and complex policy detail
• Excellent written and verbal communication skills, able to make complex issues clear and compelling
• Proven people leadership experience, including leading, motivating and developing specialist teams
• Experience managing programmes, projects or budgets in a complex organisational setting
• Strong alignment with WWF-UK’s mission, values and commitment to inclusive, equitable policy making
Desirable
• Experience working with or within government, regulators, central banks or international policy institutions
• Experience operating across devolved UK policy contexts (e.g. Scotland, Wales or Northern Ireland)
• Experience working in international policy environments or with global networks
• Experience managing grants or working with external funders and partners
• Experience developing policy approaches that involve affected communities or diverse stakeholders
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 08/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.
Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.
Main Responsibilities
Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:
People & Culture Strategy
Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.
· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.
· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.
· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.
· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.
Talent Management
Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.
· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.
· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.
· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.
· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.
Performance, Leadership & Capability
Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.
· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.
· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.
· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.
Organisational Culture, Engagement & Wellbeing
Foster a working environment where people feel engaged, supported and able to do their best work together.
· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.
· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.
· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.
· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters.
EDI & Safeguarding
Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.
· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.
· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.
· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.
· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.
Governance, Risk & Compliance
Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.
· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.
· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.
· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.
Systems & HR Operations
Ensure the efficient, reliable and compliant administration of people processes and systems.
· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.
· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.
· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.
Functional Leadership & Resource Management
Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.
· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.
· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.
· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership
· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field
Experience
· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation
· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations
· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters
· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery
· (E) Experience of workforce planning, recruitment, performance management and organisational change
· (D) Experience of working with trade unions or staff representative bodies
Key skills and knowledge
· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance
· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing
· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively
· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence
· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards
· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery
Personal qualities & values
· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK
· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism
· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment
· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement
· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities
The client requests no contact from agencies or media sales.
Head of Journeys and Personalisation
Job reference: REQ000934
£56,297pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Head of Journeys and Personalisation to lead the design and optimisation of full lifecycle digitally-enabled journeys and personalised supporter experiences at WWF-UK.
In this role, you’ll be responsible for shaping how supporters experience WWF-UK across their full lifecycle, ensuring journeys are relevant, engaging and aligned to both supporter needs and organisational priorities. You’ll lead and develop an existing email team that will, over time, evolve our journeys and personalisation capabilities and play a key role in a new Supporter Experience Directorate.
Working closely with colleagues across departments — particularly product owners, data and technology — you’ll design joined up, data, informed lifecycle journeys that guide appropriate next actions, build trust and deepen long-term supporter value. You’ll embed the use of insight, segmentation and experimentation into journey design. Your work will play a critical role in improving supporter satisfaction, trust and loyalty, while ensuring personalisation is used responsibly, ethically and in line with our values.
This is a senior role for someone who combines strategic thinking with delivery focus, is confident leading teams and influencing across disciplines, and is motivated by using journeys and personalisation to build loyalty and mobilise action in support of our mission.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
• Significant experience leading digital journeys, lifecycle marketing or personalisation, with clear accountability for outcomes and delivery
• Deep understanding of end-to-end journey and lifecycle design, across multiple products, channels, content and campaigns
• Strong track record of segmentation and audience strategy, improving engagement, retention or long-term value
• Experience of content and brand storytelling, ensuring journeys drive the right actions, outcomes and supporter experience
• Strong analytical and insight-led decision-making, translating data into clear priorities and actions
• Experience using experimentation, testing and optimisation to improve journey performance
• Hands-on experience with CRM and marketing automation platforms, delivering and optimising journeys
• Proven ability to lead and collaborate across multidisciplinary teams, managing performance and delivering shared objectives
• Strong communication and influencing skills, able to explain complex concepts clearly and engage a wide range of stakeholders
• Experience operating in a regulated, complex or values-led organisation, applying ethical and responsible use of data
• Qualifications or equivalent experience in digital, journey design or lifecycle marketing
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 03/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
Head of Supporter Insight & Experience
Job reference: REQ000936
£56,297pa + excellent benefits
Woking, Surrey GU21 4LL / Hybrid Working
Hybrid working: Minimum 40% in person collaboration per month
About the role
We’re excited to be recruiting a Head of Supporter Insight and Experience to lead WWF-UK’s understanding of its supporters and ensure that insight is consistently used to shape strategy, journeys and decisions across the organisation.
In this role, you’ll lead and shape WWF UK’s supporter insight and experience, owning the frameworks, intelligence and evidence that guide organisational strategy, supporter journeys, investment decisions, product development and innovation. You’ll build and develop a cross organisational insight capability in a new Supporter Experience Directorate - integrating qualitative research, quantitative analysis, audience segmentation, digital analytics and journey intelligence.
You will play a key change leadership role, embedding insight led ways of working across Fundraising, Communications, Digital and Technology, and championing a shared understanding of supporter needs and behaviours. A core part of the role is driving digital experience improvement and working collaboratively across teams to inform system development, UX design and experience innovation.
Skills and experience
You’ll bring the skills and experience needed to succeed in this role, including:
• Proven experience leading organisation-wide qualitative, quantitative and digital insight programmes
• Strong understanding of supporter or customer behaviours, needs and motivations, with proven experience in supporter segmentation and audience frameworks, as well as journey analysis, mapping and reporting.
• Experience of leading innovation pipelines, including developing business cases for improvements or investment and managing initiatives, from concept to delivery.
• Strategic insight leadership and communication skills, able to turn complex evidence into clear organisational direction, priorities and recommendations.
• Ability to influence senior stakeholders and embed insight led ways of working across fundraising, communications, technology and product teams.
• Strong people leadership skills, with experience building, leading and supporting insight, research or innovation teams.
• Proven ability to deliver insight and experience improvements in a fundraising, membership, charity or purpose led context (B2C and/or B2B).
• Degree level qualification, or equivalent experience, demonstrating strong capability in insight, data, digital, marketing or analytical disciplines.
What we offer
We believe in rewarding our team with more than just a salary. Here’s what you can expect:
· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays
· Flexible working options, to support your work life balance
· 7.5% employer contribution to pension, rising to 10% with employee contribution
· Learning and development opportunities to help you grow
· Regular wellbeing initiatives to support your health and happiness.
This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.
This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.
About WWF-UK
We’re a global conservation charity with millions of supporters and hundreds of projects around the world.
At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.
We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.
How to apply
Click the link to apply via our website.
You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.
Application closing date : 03/03/2026
Our Diversity Promise to You
At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.
We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.
We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.
So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.
Safeguarding Commitment
Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.
Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.
We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.
If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.
As the Area Service Manager, you will be an experienced operational manager who has a proven track record in managing front-line substance misuse, recovery and/or housing services.
As a member of the national Joint Leadership Team (JLT), you will oversee, shape, and develop our services across a defined geographic area as agreed with your line manager.
You will be responsible for managing multiple housing projects across Cheshire alongside the teams delivering support.
Working with the National Housing Team, you will ensure that all Emerging Futures housing stock is compliant with Local Authority and statutory landlord standards as well as appraising new and existing stock to assess and feedback on the longer-term viability and report any growth opportunities.
Working with the Head of Operations, you will create a culture to support the ethos of the organisation and provide values based, clear and passion driven operational leadership to your teams.
Emerging Futures works across the country with people affected by homelessness, drug and alcohol problems and physical and mental health needs.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Cleveland Independant Stalking Advocates deliver high-quality advocacy, advice, and emotional support to victims of stalking across Cleveland. The position will support victims to navigate the criminal justice system (CJS), civil and family courts, and wider statutory and voluntary services. The role will also involve multi-agency collaboration, risk assessment, safety planning, and supporting victims to understand and exercise their rights.
The postholder will support the Cleveland satellite project, which operates independently and remotely from the Suzy Lamplugh Trust’s main office. The postholder will be responsible for casework assigned to Cleveland and promoting stalking services available to Cleveland
Please detail in your covering letter how you meet the requirements in the essential person specification criteria of the job description.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment

