Head of operations and safeguarding jobs

As an Individual Giving Manager, your role will have overall responsibility for the operational delivery of the Individual Giving strategy. You will use proven fundraising techniques across print and digital to grow and diversify our programme, engaging with both new and existing audiences to support our work with children with brain injury and neurodisability.

You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme, producing and developing campaigns and stewardship plans aimed specifically for this audience.

The Individual Giving team are a small and ambitious team who sit within Public Fundraising and form part of a wider Fundraising and Communications directorate. The team is responsible for generating around £1m in income a year, through recruiting new donors and building relationships with existing donors, including legacies and mid value supporters. We have ambitious plans for growth and, as part of a supporter marketing remit, are developing more holistic relationships with our supporter base.

Reporting to the Senior Individual Giving Manager, you will take overall responsibility for planning, managing and delivering innovative and impactful supporter campaigns across a range of channels. With the ability to resolve everyday challenges and obstacles independently, you will be expected to deliver a range of Direct Marketing fundraising campaigns through the full creative process, from briefing to concept, through to final delivery, as well as reviewing results and making recommendations. You will also be responsible for developing and implementing legacy marketing plans, utilising channels including direct marketing, digital and events. Alongside this, your role will focus on our mid value programme and producing and developing campaigns and stewardship plans aimed specifically for this audience.

Interview Date: 17 December 2025

Duties and Responsibilities:

Campaign project management:

• Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels, including donor development, supporter acquisition and prize led fundraising activities.
• Support the Senior Individual Giving Manager in the setting of budgets and achieve income targets outlined in annual plans.
• Produce, take ownership of and implement medium to long-term product strategies for elements of the development and/or acquisition programmes – delivering all associated campaign activities, assessing the performance of each product against response and income targets, and managing these on an ongoing basis in order to meet or exceed targets.
• Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
• Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
• Work closely with the Data Manager, as well as Supporter Care, Communications, Events and Partnerships Fundraising to successfully deliver campaigns and evaluations.
• Continually test and learn across campaigns to improve performance, consistently looking to improve ROI and lifetime value across the programme.
• Manage contract and campaign agreements with external agencies, ensuring activities are delivered in a compliant way, adhering to GDPR and fundraising regulation including the Code of Fundraising Practice.

Management of supporter journeys:

• Develop effective welcome and supporter journeys, to help minimise attrition and increase the average lifetime value of donors.
• Ensure that new supporters are thanked and welcomed appropriately, with an emphasis on testing early-stage engagement.
• Support the creation and testing of an integrated supporter journey programme that is segment and channel based, in collaboration with colleagues across the wider Fundraising department.

Reporting and analysis:

• Closely monitor campaign results and provide updates on performance.
• Produce post-campaign analysis reports.
• Work with the Data Manager to develop and update existing reporting mechanisms.
• Make recommendations to improve the performance of future campaigns based on evidence and data.

Legacy marketing and administration:

• Develop and implement legacy marketing plans utilising channels including direct marketing, digital and events.
• Liaise with the wider Public Fundraising team to brief speakers and identify new speakers or ‘Legacy Ambassadors’ to help promote legacy fundraising at key events.
• Build one to one relationships with potential legacy donors, including taking them on tours of The Children’s Trust to showcase our service provision.
• Management of legacy administration including liaison with solicitors, executors, other charities (who are benefitting from the same estate) and family members.

Mid value programme:

• Work with Senior Individual Giving Manager to develop and implement the mid value donor fundraising strategy.
• Build and steward relationships with our mid value donors, developing relationships which inspire donors and supports them towards making significant gifts to The Children’s Trust and encourages long-term support.
• Identify and develop mid value prospects, as well as potential major donor prospects from within the mid value cohort for stewardship by the Philanthropy team.
• Collaborate with colleagues to build appropriate supporter journeys for mid value prospects and donors.
• Consider innovative ways of engaging mid value donors and prospects, such as targeted communications and events.

Developing insight, product development, competitor analysis and industry  perspective:

• Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
• Identify, research and develop new products, creative ideas and fundraising initiatives.
• Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Director of Development

Contract: Permanent
Function/Team: Development
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: CEO

Salary: £54,649 - £61,726

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention efforts disrupt the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

As a core member of the Executive Team, the Director of Development will lead on organisational income generation and operational development. Working closely with the CEO, Presidents, this role will oversee all fundraising, partnerships, communications, and internal operations, ensuring STT is financially strong, strategically aligned, and operationally effective.

Leadership & Team Management

· Work closely with the CEO to deliver the organisation’s strategic plan, focusing on sustainable growth, financial health, and operational excellence.

· Work with the Presidents to grow funding and pro-bono support to scale organisational capacity for impact.

· Create and deliver a three-year development strategy, with a focus on diverse and sustainable income.

· Line manage and lead head of, manager, and project officer roles.

Fundraising & Partnerships

· Provide strategic advice to the Head of Development & Communications.

· Support on the management of our STT Prevention Ambassador Network, which should generate philanthropy and donation opportunities.

· Identify new strategic partnerships and funders to nurture, with a focus on growing our philanthropy stream.

· Oversee and grow income across trusts and foundations, philanthropy, individual giving, and corporate partnerships.

Finance

· Oversee financial strategy and operations, ensuring sound financial management withregular reporting to Senior Leadership and the Board of Trustees.

· Oversee budgeting and financial planning with support from manager roles and Oasis Charitable Trust.

Communications & Brand

· Oversee our brand and storytelling, ensuring a consistent, impactful voice across audiences.

· Support external representation of STOP THE TRAFFIK, including speaking engagements, donor presentations, and media opportunities.

Governance & Impact Measurement

· Support the CEO and Board of Trustees through accurate reporting and transparent communication on performance.

· Manage the Senior Leadership Team meetings ensuring alignment to strategy.

· Lead cross-organisational improvement projects to strengthen operational efficiency and impact measurement.

· Lead how we measure our prevention-focused impact, strengthening our theory of change, monitoring & evaluation processes, and overseeing our annual impact report with support from our Communications Managers.

Benefits:

· A friendly, supportive team environment.

· Opportunities to collaborate with global partners and experts.

· Autonomy to take initiative and propose process improvements.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on our website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Friday December 5th.

We cannot sponsor applicants at this time.

Registered Charity No. 1127321

Position: Counselling Manager

Salary: £32,000 pro rata, pension paid at 4% contribution 

Hours: 30 hours p/w

Days of work: Flexible but must include Thursdays 

Contract Type: Permanent 

Location: Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield S3 8LT 

Benefits:  

• 6.6 weeks annual leave entitlement (25+8 Bank Holidays), with additional days with 2+ years of service  

• 4% Pension contribution  

• Monthly independent clinical supervision, contribution towards CPD and pro-rata reimbursement for membership of relevant professional bodies 

• Enhanced sickness pay  

• Employee Life Cover  

• Take your birthday off  

• Salary sacrifice schemes- Holidays, Cycle to Work  

Reporting to: Head of Operations (plus funded external clinical supervision) 

Direct reports: 2x Senior Counsellors, counselling placement students and volunteers 

Collaborating with: Casework Manager, Community Development Manager, Policy, Training and Research Lead 

Welcome to the Snowdrop Project: 

The Snowdrop Project is the first organisation in the UK to provide long-term, community-based support to survivors of modern slavery and exploitation.  We aim to empower survivors of modern slavery and exploitation to recover from their pasts and rebuild their futures. We aim to reduce the risk of re-exploitation, to create and implement models of best practice and to share this knowledge with other agencies and individuals nationally and beyond. 

By joining our team, you’ll be part of a kind, passionate, and forward-thinking organisation making a real difference in people’s lives. 

About the Snowdrop Project Counselling Service: 

The Snowdrop Project Counselling Service stands as a beacon of hope, healing and humanity for survivors of modern slavery and exploitation in South Yorkshire.

Rooted in a trauma-informed, person-centred, and phenomenological philosophy, the service offers a compassionate and holistic approach that honours each individual’s unique journey. By removing barriers to access, fostering long-term therapeutic relationships and integrating innovative bottom-up approach. Snowdrop creates a safe and empowering space where survivors can reclaim their sense of self and agency. 

About the Role: 

Funded by The National Lottery Reaching Communities, we are looking for a passionate and motivated manager, who is aligned with our clinical approach, to cultivate and grow the counselling service in line with our mission to see survivors of modern slavery and exploitation recover from their experiences and thrive. This role is responsible for leading a team, developing the counselling offer and contributing to systems change within the UK through social policy and research.

What You’ll Be Doing:   

• Leading and managing a team of counsellors, promoting reflection, wellbeing and innovation within the service
• Developing our therapeutic service in collaboration with the counselling and Leadership team
• Providing 1:1 therapeutic counselling service for a small number of survivors of modern slavery with complex needs
• Contributing to the development of an evidence base for the service, delivering training and contributing to research

Please see the Job Description document for full details and the Person Specification 

How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter which details your suitability for the role (please read the instructions for completing the cover letter carefully- incomplete or irrelevant cover letters will be excluded) and answer a question about your right to work in the UK. CVs and cover letters will be screened and candidates will be shortlisted based on these.

We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work. 

Please note- we will not be working with recuiters for this post.

We are seeking a dynamic and driven fundraiser to be our Trusts and Foundations Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.

Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030 will continue this fundraising trajectory to increase income to £12m. Trusts and foundations income currently accounts for c.37% of our fundraising, and we know there is considerable enthusiasm and opportunity in the grant-making world for building strategic partnerships with us.

Our fundraising approach will continue to focus on major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure Trust, Foundation and Statutory support. There is significant opportunity to build mid-level income (£50k-£100k) from family and organisational trusts/foundations, in which the Manager will play a pivotal role, as well as completing a deep dive into the team’s extensive prospect pipeline.

The Role and Team

As Trusts and Foundations Manager, you will be an experienced, proactive relationship manager and fundraiser. You will be confident in securing new business through active prospecting and networking, along with securing and stewarding funding relationships with a wide variety of Trusts, Foundations, Statutory and organisational donors. With an entrepreneurial mindset for income generation, the postholder will be able to confidently manage competing demands to balance securing new funding and delivering high quality stewardship and grant management to a portfolio of current and prospective supporters.

The role will manage a growing portfolio of mid-level Trusts, Foundations, and organisational donors (predominantly £50k-£100k), while also providing strategic support on grant management of our major Trust and Foundation partners. This will include compiling key reports and support of gathering and analysing programmatic data.

The role sits in the Trusts and Foundations team of the Development Department and is managed by the Head of Trusts and Foundations. All team members work on both new business and grant/account management, with ambitious individual income targets. You will work closely with colleagues across both the Development Department and the wider organisation.

Main duties

New Business

• Undertake prospect research into trusts and foundations, statutory opportunities (contracts or grants) and organisational funders in collaboration with the Head of Trusts and Foundations, and other senior staff and senior volunteers. This includes identification, due diligence, qualification, and creating briefings and outreach plans.
• Work with the Head of Trusts and Foundations to cultivate a prospect pool of potential donors, looking at lapsed supporters, the prospect pipeline, stakeholder network mapping through the Board and Trustees, as well as funders with an active interest in education / social mobility.
• Submit compelling funding proposals and reports to mid-level trusts, foundations, statutory and organisational donors to secure income (predominately £50k - £100k) for the Trust. Work alongside other Development team and wider organisation members to ensure high-quality submissions.
• Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner.
• Follow all relevant policies and processes to ensure due diligence is completed for prospective donors and account management plans are kept up to date.

Account Management and Development

• Manage and grow a portfolio of mid-level trusts, foundations, statutory supporters and organisational donors, delivering impactful stewardship (e.g. impact reporting) while meeting all donor reporting requirements to maximise financial income and partnership longevity.
• Support senior team members on strategic management of our major trust and foundation partners, including leading on compiling key impact reports, coordinating meetings, attending programme visits, event invites, writing targeted donor communications and reporting.
• Work with the Head of Fundraising Operations to compile and analyse key programmatic data for use by the Development team in their grant reporting.
• Be accountable for achieving agreed trusts and foundations income targets, looking for opportunities to grow funding and diversify income for this stream.
• Ensure all record keeping and administration relating to trusts and foundations income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures.

Fundraising Finance and Reporting

• Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required.
• Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for trust and foundation supporters and prospects.
• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for trusts and foundations income, through the Trust’s CRM (Salesforce), account management plans, and all relevant income pipeline documents.
• Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.
• Stay up to date with grant fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space.
• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have:

• Experience in successfully securing, managing, and developing Trust, Foundation, Statutory or organisational donor partnerships at five figures or above, from initial prospect research to securing income and ongoing grant management.
• Experience building and managing relationships, particularly in the philanthropic sector with organisational donors.
• Strong presentation skills and the ability to write compelling proposals and impact reports, or pitch to audiences with the intent of persuading them to your point of view or secure a specific outcome.
• Excellent verbal and written communication skills and the ability to summarise information from readily available sources clearly and concisely.
• Experience managing multiple priorities and tasks to successfully achieve project or other goals.
• Excellent prospect research skills and strong analytical skills.
• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings.
• Knowledge of fundraising in the education and/or not-for-profit sector.
• Experience using CRM software (ideally Salesforce) to accurately record funding relationships (desirable).

And someone who is:

• Sympathetic to the aims of the Trust and its mission to address educational disadvantage and increase social mobility.
• Able to take the initiative and take responsibility for a wide variety of tasks and projects.
• Strong communicator, skilled at persuading others through writing and conversation.
• Enjoy working with impact and outcomes data to create compelling narratives for reporting purposes (desirable).
• Excellent attention to detail.
• Able to multi-task and prioritise multiple funder relationships.
• Able to work independently and as part of a team.
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent
• Salary: £43,000-£48,000
• Working location: Minimum of two office days per week. Our home working policy gives staff the option to - work from home for up to 60% of the time, with approval from their line manager.
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
• A DBS check may be required

Interviews

Applications should reach us by 9am, Monday 1st December, with first round interviews held on Tuesday, 9th December, and second round interviews held on Wednesday, 17th December. Both rounds will be held in our London office. 

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

About the role

This is an exciting opportunity to take a leading role in the day-to-day operations of UWLSU’s food and beverage outlets, supporting an award-winning, student-led organisation. As Food & Beverage Outlet Manager, you will help deliver a high-quality service across our outlets, ensuring consistency, efficiency, and an excellent customer experience.

You’ll refine our service offer, support the delivery of catering for private and in-house events, and work closely with a team of full-time and student staff to create a welcoming and engaging environment. Whether leading a busy shift or contributing to improvements across our commercial operations, your work will directly enhance the student experience and strengthen our community.

This role combines operational leadership with hands-on service delivery. You will set high standards, empower staff, and ensure our outlets run smoothly, safely, and in line with regulations. If you’re an organised, people-focused professional with a passion for hospitality, we’d love to hear from you.

What you’ll be doing

You will oversee daily operations across multiple outlets, ensuring a consistent, high-quality service. Key duties include supervising staff, managing rotas and training, supporting stock control and purchasing, monitoring KPIs, and contributing to commercial improvements. You’ll help deliver catering for events, maintain compliance with Health & Safety and Food Safety standards, and engage with students and customers to continuously improve our services.

The working hours for this role are usually between 0730 and 1800, Monday to Friday on a rota basis but there will be occasional work outside of these times.

What we’re looking for

You’ll be hardworking, organised, and confident in leading or coordinating service. You will bring experience in a food and drink environment, strong teamwork skills, the ability to work under pressure, and a commitment to equality, diversity, and inclusion. Most importantly, you’ll understand that the Students’ Union exists to support and empower its members.

Interview date: Tuesday 16th December 2025, with ideally a start date w/c 5th January 2026
Please note: We may close this vacancy early if suitable candidates are identified at an early stage.

Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager

Be the first voice of Railway Children.

We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.

You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.

Key Responsibilities:

• Manage supporter queries via inbox, phone and social media
• Send thank-you messages and fulfilment communications
• Maintain accurate supporter records (Donorflex)
• Support digital campaigns, website updates and online shop
• Assist with events, appeals and seasonal campaigns
• Build emails and social posts; monitor Facebook ads
• Keep marketing materials and templates up to date

What You’ll Bring:

• Excellent communication and customer service skills
• Strong admin and digital skills
• A proactive, team-focused attitude
• Passion for making a difference

Why Join Us?

At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.

Join us and help us ensure we deliver the best supporter experience.

Ready to take on a temporary role where your work supports a meaningful cause?

Here’s a brilliant chance to join a purpose-led charity as their Operations Support Officer, helping keep vital engagement work running smoothly, safely, and with heart.
 
This role would suit someone who thrives on practical problem-solving, enjoys delivering meaningful activities, and loves being right at the centre of community-focused work.
 
If you have previous experience in engagement, community work, youth work or similar sectors, especially within a charity or non-profit setting…this could be your next rewarding step!
 
Role: Operations Support Officer
Organisation Type: Charity
Salary/Rate: £15.35 - £16.48 per hour
Working Arrangements: Hybrid (2 days required in the office per week plus event days)
Location:
Employment Type: Temporary position
Closing Date: CVs reviewed on a rolling basis – early applications encouraged!
 
The Role
 
As an Operations Support Officer, you’ll play a central part in ensuring day-to-day delivery runs seamlessly across engagement activities, events, outreach, and data processes for the Rees Foundation. You’ll be the steady pair of hands keeping things moving forward, supporting colleagues, engaging with vulnerable groups, and contributing to safe, inclusive practice.
 
Your responsibilities will include:
 

• Leading or co-delivering engagement sessions, events, outreach and activities
• Coordinating logistics, materials, bookings and preparation
• Providing planning support, practice guidance and creative input
• Helping develop session plans and engagement approaches
• Acting as a senior point of contact during delivery and ensuring safe practice
• Supporting and coordinating workflow to keep activities running to plan
• Troubleshooting routine delivery issues with a calm, solutions-first mindset
• Ensuring information flows smoothly between colleagues
• Providing general operational support to keep the engagement function joined-up
• Contributing to the scoping of CRM and system improvements
• Supporting data collection, organisation and preparation
• Ensuring accurate recording of activities, participant details and monitoring information
• Supporting partnership engagement and stakeholder communication
• Promoting activities to care-experienced people and community partners
• Building positive relationships and ensuring inclusive practice
• Keeping accurate notes, updates, and engagement records
• Feeding updates to the Head of Service Delivery for reporting needs
• Promptly flagging safeguarding or risk concerns

 
You’ll shine in this role if you have:
 

• Strong experience in community work, engagement, youth work or similar
• Confidence delivering sessions with vulnerable groups
• The ability to support colleagues daily without holding managerial authority
• Excellent organisational skills and comfort juggling multiple tasks
• A calm, proactive approach to problem-solving
• Strong communication skills and a collaborative working style
• Comfort working with data, systems and record-keeping
• A commitment to safe working, professional boundaries and risk escalation
• Experience co-producing with care-experienced or vulnerable groups
• Background in a charity or social care environment
• Familiarity with trauma-informed or person-centred practice
• CRM or data system experience

 
Why Apply?
 
You’ll be part of a charity doing genuinely meaningful work
Every day brings variety - engagement, operations, outreach, data, coordination
You’ll be stepping into a supportive team that values practical, confident doers
 
Perfect for candidates who love purposeful, community-focused impact
 
Please note: An enhanced DBS is required for this role (or willingness to obtain one).
 
Interested?
 
CVs are being reviewed on a rolling basis - early applications are encouraged!

This is a hands-on operational support role, perfect for someone who enjoys rolling up their sleeves and making things happen. Apply now to be part of this impactful temporary opportunity with a wonderful charity dedicated to care and the community.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We’re looking for a Corporate Services Administrator to play a key role in supporting our Corporate Services work. You will be someone who is able to maintain order, craft professional materials, and build positive relationships with colleagues and business partners alike.

Working closely with the Head of Business Development, you’ll ensure the smooth running of our corporate services by managing administrative processes, coordinating training events, and supporting partner engagement. From handling enquiries and maintaining records, to preparing proposals and scheduling meetings, you’ll be at the organisational heart of our corporate facing work.

This role also offers room for creativity: you’ll assist in producing clear, attractive marketing materials, contribute to social media content, and help Lifecentre present a professional, values-led brand to our corporate audiences. It’s a wonderful opportunity for someone who enjoys combining efficiency with design and communication.

Royal National Children's SpringBoard Foundation (“SpringBoard”)  

Programme Support Officer 

About the Foundation 

RNCSF (“SpringBoard”)’s vision is to provide access to a great education for young people facing some of the most complex and challenging circumstances. By harnessing the power of fully funded bursary placements and targeted outreach activities available in the UK’s state and independent boarding schools and independent day schools, we seek to transform individual young lives, and in turn we aim to create a sustained ‘ripple-effect’ of growing aspirations and achievements across under-served communities and marginalised groups.

Since 2012 we have supported more than 1,500 young people to access the life-transforming opportunities provided by fully funded bursary places, working with more than 200 participating boarding and independent schools united under the shared commitment to build more diverse, inclusive and representative school environments. We have ambitious plans to ensure that 2,000 young people are supported by our work by 2025, through extending our Department for Education sponsored work in independent day schools. 

Our strategic aims 

Our network of schools is at the heart of all that we do. We harness boarding and independent schools’ commitment to using their educational environments as an engine of social mobility, coordinating a sector-wide effort to target schools’ bursary and partnerships schemes for those who most need access to these opportunities.

We do so by: 

• Identifying children and young people facing complex and challenging home circumstances, for whom a fully funded bursary at an independent or state boarding school or an independent day school represents a life-transforming opportunity 

• Influencing schools to make available more fully funded bursary places; and matching children and young people who we identify through our programmes to the schools best suited to their needs and interests and providing support to ensure they thrive through their placements 

• Encouraging young people leaving school to realise their ambitions, navigate fulfilling careers and make positive contributions in their communities through a vibrant alumni network programme 

• Ensuring targeted access to other educational opportunities available in independent school partnerships programmes for children and young people who are looked-after, or on the ‘edge of’ care but for whom bursary placements are not possible. 

To do so we have a fundraising strategy to secure c.£2 million p/a in donations, used to help to unlock schools’ own efforts to fund as many bursary places and partnership offerings as possible.

The return on the Foundation’s Capital Fund covers the costs of our small team of 14 individuals. We are ably supported in this endeavour by the involvement of our committed Royal Patron, Her Royal Highness The Princess Royal and an impressive and diverse body of dedicated and enthusiastic Trustees. 

Purpose of the role  

You will support the Head of SpringForward in managing a growing independent school- local authority partnership mentoring programme. This programme promotes partnerships between independent schools and Local Authorities that ensure that children in care can access opportunities for tailored mentoring by independent schoolteachers to help address some of their achievement and attainment gaps, and be supported to secure offers for a university or apprenticeship route on leaving school. 

Key responsibilities  

You will work with the Head of SpringForward to support successful management of day-to-day operations of the programme; including but not limited to:

• onboarding and engagement of volunteer independent schoolteacher mentors;

• liaising with school coordinators and overseeing overall school participation;

• liaising with Local Authority partners and updating on pupil engagement;

• supporting mentors in delivery of mentoring, quality assurance including monitoring of session reports, updating resources). 

You will work with Head of SpringForward to review, implement and refine impact measurement, collecting survey data and feedback, review the outcomes and supporting continuous improvement of programme design and to communicate with new schools and LAs the programme’s benefits. 

You will be held accountable for upholding the highest levels of safeguarding practice in implementation of the mentoring programme, including updating and maintaining safeguarding records for volunteers. 

You will be responsible for writing reports on progress and outcomes for the charity’s senior leadership, trustees and the wider partnership community. 

If seeking additional responsibilities/hours, this role could also include elements of wider communications support - including updating the charity’s website and social media content, collecting impact stories and sharing weekly content on school visits, donor engagement and key newsworthy items relevant to the work of RNCSF. 

Person specification 

Qualities, Attitudes and Values

• Strong and demonstrable commitment to RNCSF’s vision, mission, values and policies, including safeguarding and protection of children & equal opportunities 

• A passion for working with children and young people from diverse backgrounds and putting them at the heart of our work

• Flexible, adaptable, resourceful and resilient to manage changing priorities and a willingness to lead with a degree of autonomy 

• Effective relationship builder, with strong emotional intelligence and experience of co—production methods and working in collaborative environments to improve learning 

Skills

• Strong verbal and written communication skills

• Highly effective organisational, administrative, data management and IT skills, including strong attention to detail 

Knowledge

• Of the UK education sector and children’s social care landscape

• Of working in a grant-making or funding organisation and meeting reporting requirements 

Experience

• Of managing projects to differing timescales 

• Of building productive relationships within a small team/across teams and with external stakeholders 

• Of equitable and inclusive approaches to working with young people 

Benefits of working for RNCSF 

• You will join a small team of 14 diverse, friendly and enthusiastic staff who are united by a passion to tackle educational inequality together and grow professionally and personally along the way.

• We offer flexible working hours and the opportunity to work condensed hours

• We encourage and enable home-working, we are a trusting employer and we actively promote work-life balance

• A culture of living our values: child-centred, optimistic, acting with integrity, with a focus on continuous improvement and working collaboratively

• The breadth of work requires an ability to adapt and understand new ways of working quickly – there are busy points throughout the year but there is a real ‘rhythm’ which mirrors school term-times and so there is scope for contracted hours that reflect this rhythm around school holidays 

Terms and Conditions  

Hours: This is a 0.6 role, with the option to do 0.8 with additional cross-programme responsibilities (e.g. RNCSF communications and social media support). 

Reports to: Laura Slater, Head of SpringForward

Annual Salary range: £27,500 - £32,500 (FTE. Pro-rata for reduced hours) 

Start date: Immediately 

Location:  Hybrid. Expected to work from our offices (at EdCity, west London) on Mondays and Thursdays. Remote working on other days

Benefits: 30 days holiday (pro-rata) 

Auto-enrolment in the NEST pension scheme (details available on request)   

Right to Work: All applicants must have the right to work in the UK

Given the responsibilities of this role the offer of employment will be conditional on an enhanced Disclosure and Barring Service (DBS) Check. You are required to declare any criminal convictions ahead of this DBS Check.  

Diversity and Inclusion  

We are committed to cultivating a fair and inclusive environment, where everyone can be themselves and thrive.  We especially encourage applications from people from black and minority ethnic backgrounds, LGBTQ+ people, people with disabilities, those with lived experience of our programmes, and people who have experienced forms of exclusion or marginalisation. We welcome applications from SpringBoard alumni and those with lived experience. 

How to Apply  

• Please submit a cover letter and complete CV through the CharityJob portal, please explain any gaps in your employment or education history   

• Your cover letter should answer the following questions and be no longer than 1 ½ A4 sides:  

1. Why do you want to be part of the Royal National Children’s SpringBoard Foundation team?  

2. Give examples of how you meet the experience, skills and technical competencies set out in this Job Description and Person Specification.   

Application deadline: 11:30pm on 27th November 2025 

Successful candidates will be notified that they have been selected for interview by Friday 28th November 2025. Interviews will be held on Thursday 4th December 2025 in person at our offices in EdCity, 1 EdCity Walk, London, W12 7TF.

Safeguarding  

RNCSF is committed to safeguarding all children and young people we work and interact with. We take this responsibility seriously, with the focus being on their safety and welfare. As we are a small team, it is likely all our employees will have some interaction with children and young people we work with, whether at an event or through our youth engagement work and therefore all offers of employment are conditional on referencing and DBS checks and all employees are required to take part in regular safeguarding training. For more information please refer to our Safeguarding Policy.   

Safer Recruitment 

In line with this policy: 

1. You will be asked to bring two documents to the interview: one to serve as proof of identity (e. g. valid passport or driver’s license) and one to serve as proof of address (e. g. bank statement, council tax, credit card statement from the last three months).

2. We will usually contact one of your referees prior to interview so please indicate on your application which of your referees you are happy for us to contact or if you have any concerns about our doing so, please let us know. 

Are you friendly, organised, and passionate about helping others? Do you want to be part of a team that makes a real difference in the lives of older people every day? Join Age UK Lambeth as our Office Administrator and Customer Advisor and help keep our busy, welcoming office running smoothly while supporting the people who need us most.

This is a varied, rewarding role at the centre of our operations. You’ll be the first point of contact for visitors, clients, and volunteers, offering a warm welcome, providing information, and helping connect people to the right services. From managing our front desk and coordinating appointments for our Foot Care Service, to supporting our internal teams with day-to-day office administration, your work will help everything run efficiently behind the scenes.

You’ll handle a range of responsibilities including managing emails and phone calls, processing payments, maintaining office supplies and equipment, supporting staff and volunteers, and liaising with external organisations to ensure smooth service delivery. You’ll also play a key part in helping clients access the right support, signposting them to services and creating referrals where needed.

At Age UK Lambeth, kindness, respect, and compassion are at the heart of everything we do. We support older people in Lambeth to live enriched, productive, and purposeful lives, and this role is essential to helping us do that.

If you’re someone who enjoys helping others, staying organised, and working as part of a friendly and dedicated team, we’d love to hear from you.

Yeldall Manor is seeking a visionary, faith-driven, and servant-hearted Chief Executive Officer to lead our Christian charity into its next chapter.

Yeldall Manor is a Christian residential rehabilitation centre supporting men who are struggling with addiction. Rooted in our Basis of Faith, Ethos Statement, and Values, we offer hope, healing, and transformation through Christ-centred care.

For nearly 50 years, Yeldall has been a place of restoration and new beginnings — helping men break free from addiction and rebuild their lives with dignity, purpose and faith.

As CEO, you will work closely with the Board of Trustees to provide strategic leadership, spiritual guidance, and compassionate oversight across all aspects of the organisation. You will bring the experience, insight, and communication skills needed to inspire and equip our dedicated staff, volunteers, and partners — ensuring that Yeldall continues to flourish in its mission and ministry.

We are seeking a visionary leader with a committed Christian faith — someone who can uphold and model the ethos and values of Yeldall Manor while supporting residents in their spiritual journey. You will be an experienced and compassionate leader, able to guide teams through change and growth, and a gifted communicator who can inspire trust and collaboration across staff, residents, and external partners.

A passion for supporting individuals in recovery and personal transformation is essential. If you are in recovery yourself, you must have a minimum of two years’ clean time.

Yeldall Manor is committed to safeguarding and promoting the welfare of its residents. The successful candidate will be required to undergo a satisfactory enhanced DBS check.

This is a permanent position, available on a full-time or part-time (0.8 FTE) basis. We are happy to be flexible for the right candidate.

If this opportunity excites you and you feel called to lead and serve in this way, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role.

We would like to fill this post as soon as possible, so please apply by 12 noon on Monday 1st December 2025. Early applications are encouraged.

Join us at Yeldall Manor — and help shape a future of hope, healing, and lasting change.

Lead. Inspire. Transform Futures Across Scotland

Are you a visionary leader who thrives on building influence, driving growth, and shaping strategy?
Do you believe every young person deserves the skills, confidence, and opportunities to build a brighter future?

If so, this is your chance to play a defining role in one of the UK’s most established youth charities — as Director for Scotland at Young Enterprise.

Who We Are

We’re Young Enterprise (YE) — a national charity with a bold mission: to give every young person the opportunity to learn, to work, and to thrive.

For more than 60 years, we’ve equipped over 7 million young people with the skills, confidence, and entrepreneurial mindset they need for life and work. Whether it’s running a student company, learning financial literacy, or discovering their potential, we’re here to help young people turn possibilities into reality.

Now, as we integrate Young Enterprise Scotland into our national organisation, we’re entering an exciting new era — one focused on growth, innovation, and deeper impact across Scotland.

Why Join Us?

At YE, we believe great work happens when people feel inspired, trusted, and supported. As part of our senior leadership team, you’ll enjoy:

• A values-driven culture where collaboration and creativity thrive
• The chance to shape national strategy and lead a new chapter for YE in Scotland
• Hybrid working with flexibility to suit your lifestyle
• Generous benefits including 7% pension, life assurance, and wellbeing support
• Opportunities to engage with leaders across business, education, and government
• The satisfaction of knowing your work helps thousands of young people build their futures
• Being part of the global Junior Achievement Network, with peers in 140 countries worldwide

About the role

This is a rare opportunity to make your mark at a pivotal moment in our story.

As Director for Scotland, you’ll lead Young Enterprise’s work north of the border — setting direction, shaping partnerships, and driving growth during a transformative period.

You’ll:

• Provide strategic leadership, aligning Scotland’s priorities with YE’s UK-wide mission
• Secure sustainable funding to enable long-term growth and innovation
• Strengthen YE’s presence and credibility in Scotland’s enterprise, education, and employability sectors
• Build powerful partnerships across government, business, and education
• Lead and support a talented Scottish team, nurturing collaboration and excellence
• Represent YE as a senior ambassador, championing young people’s potential across the nation

This role is both strategic and hands-on. You’ll be at the heart of national conversations on youth opportunity while ensuring our programmes deliver measurable impact for young people in every community we serve.

You’ll Love This Job If You Are…

• An ambitious, confident and credible leader with experience influencing at senior levels
• A natural relationship-builder who thrives on connecting people and ideas
• Skilled in income generation, partnership development, and stakeholder engagement
• Strategic yet practical — able to turn vision into results
• Energised by growth, transformation, and leading through change
• Passionate about youth empowerment, enterprise, and social mobility
• Collaborative and authentic — a leader who inspires trust and motivates teams

Key Responsibilities

Strategic Leadership & Growth

• Lead YE’s strategic direction in Scotland, ensuring alignment with the Transforming Futures strategy
• Build YE’s visibility, credibility, and influence within Scotland’s enterprise and education landscape

Income Generation & Partnerships

• Strengthen existing funder relationships and develop new funding opportunities
• Create compelling propositions that reflect Scotland’s priorities in education, employability, and enterprise

Stakeholder Engagement

• Represent YE at senior forums and networks across Scotland
• Lead the Scotland Advisory Group, harnessing its expertise and advocacy

Leadership & Culture

• Empower the Scotland team through strong leadership, collaboration, and shared purpose
• Foster an inclusive, positive, and high-performing culture

Impact & Performance

• Ensure delivery is evidence-led, measurable, and impactful for young people
• Report regularly to the CEO and Board on performance, impact, and growth

Keeping Young People Safe

We are deeply committed to safeguarding children and vulnerable adults. All successful applicants will undergo a PVG (Protection of Vulnerable Groups) check prior to starting and will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to lead the next chapter of Young Enterprise in Scotland — driving growth, influence, and opportunity for young people — we’d love to hear from you.

Please send your CV and instead of a traditional cover letter, please answer these three questions, using up to 250 words per answer. Please note that applications without the answers to the three questions will not be considered. Applications must be received by 23:30 on 27 November 2025. Interviews will be held either in person, we have earmarked interviews on 3 and 4 December 2025 in Glasgow with Sarah Porretta, CEO. Successful candidates will be notified by COB 1 December 2025.

Questions (250 words max per answer)

1. Personal Contribution:
What are the top three strengths, skills, or experiences you bring to the Director for Scotland role, and how will they help you make an impact at Young Enterprise?

2. Vision and Ambition:
If appointed, what would you most want to achieve within your first 12 months in the role, and why are these priorities important to you and to Young Enterprise?

3. Motivation and Values:
Why does leading Young Enterprise in Scotland matter to you personally? How does your motivation and approach align with our mission and ambition for YE in Scotland?

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join Us. Lead the Change. Shape the Future.

Help us tackle health inequalities and support people excluded from care.

You’ll coordinate and deliver DOTW’s (London-based) outreach clinics and national advice line, guiding volunteers and ensuring compassionate, high-quality services for people facing destitution, violence, trafficking, or homelessness.

We’re looking for someone with excellent coordination and advocacy skills, emotional resilience, and experience supporting vulnerable groups. You’ll lead with empathy, think on your feet, and keep service users’ safety and dignity at the heart of everything you do.

We offer clinical supervision, wellbeing support, and training in trauma-informed and safeguarding practice.

We warmly welcome applicants with lived experience of migration, homelessness, or exclusion from health services.

Communications and Marketing Manager
Income Generation and Marketing Department
Closing Date: 7 December 2025
Interviews:  First Stage – 15 & 16 December 2025 (Teams)
Second Stage -  30 December 2025 & 2 January 2026
Location: Hybrid working with multi-site working across both Hospice sites,
Selly Park & Erdington
Hours:  37.5 hours per week
Salary:  Corporate Band E - £34,728 to £40,591 per annum
DBS Requirement:  Basic Check

We’re looking for a Communications and Marketing Manager to elevate our brand, drive innovative campaigns, and champion the vital role of hospice care in our communities. In this role, you’ll craft powerful narratives, build relationships across diverse channels, and deliver communications that inspire action and strengthen our presence across the West Midlands.

At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life.

We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans, now is the perfect time to join us and help to shape the future of our communications and marketing in a role that blends purpose with professional development.

About the role

Working alongside the Head of Communications and Marketing, you'll develop and deliver internal, external and digital marketing strategies that raise our profile across the West Midlands and beyond.

You'll also provide communications and marketing support for corporate fundraising, retail operations and new commercial ventures that generate income and raise brand awareness for Birmingham Hospice.

This is an exciting opportunity to join an evolving Communications and Marketing Team as we reach new audiences and grow our communication and income generation activities.

What you’ll bring

 · You'll have proven experience developing and delivering impactful communications strategies

· You'll be comfortable handling media enquiries, with the ability to position Birmingham Hospice as a trusted and leading voice in hospice care

· You'll bring team management experience, exceptional organisational skills, and an enthusiastic, can-do approach to challenges, combined with first-class written and verbal communication skills and an eye for detail.

What we offer

· Join a supportive, creative and collaborative team where your ideas are valued

· A varied and interesting role spanning corporate, clinical, retail and fundraising communications

· Autonomy to try new things and bring innovation to your work

· Work that makes a genuine difference to people living with terminal illness and their families

· Professional development opportunities

·  Generous annual leave, wellbeing programmes and access to employee benefit platforms such
 as Stream and Reward Gateway.

To find out more about this exciting opportunity, cl visit the jobs portal on our website.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.