As you can imagine due to the current circumstances, the demand for our services has increased therefore we are looking for a friendly Volunteer Coordinator looking to develop their career in a fast-paced charity team.

You will have the opportunity to oversee the on-going development and coordination of a programme of volunteer-led community activities for older people that connect people with their communities and improve health and wellbeing.

The role will also involve 

1. Coordinating all aspects of the volunteer journey from recruitment, selection, induction, placement to on-going support and supervision. 

2. Facilitating a bespoke training programme for volunteers that provides a range of opportunities to develop and learn. 

3. Promoting a positive environment for volunteers ensuring regular communication and forums for discussion. 

For more information, please read the job description that has been attached. 

Age UK Lambeth staff are given the room to grow and develop their skills. This role will be a great chance to do so as you contribute to helping the most vulnerable and isolated clients in our community.

How to Apply

To apply click on apply for this vacancy and follow the instructions. You will be required to upload your curriculum vitae and a letter of application setting out how your experience, skills and abilities meet the selection criteria set out in the job description and person specification.

Closing Date:  18th June 2020

Interview Process

Interviews will be held virtually.  If you are selected for an interview we will write to you as soon as possible to let you know what the interview process will entail.

Violence Against Women and Girls (VAWG) Manager

28 hours per week  (4 days per week, with possibilities of extension) 

Salary: £30,700 per annum pro rata

Fixed term contract (with possibilities of extension)

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist organisation led by and for Latin American migrant women in the UK. Our work is dedicated to supporting the immediate and long-term needs of Latin American migrant women exposed to violations of their fundamental human rights; facing violence against women and girls, exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and facing barriers to social protection. 

LAWRS’ Violence Against Women and Girls (VAWG) holistic specialist programme supports Latin American women affected by VAWG (e.g. domestic abuse, sexual violence, harmful practices, trafficking for sexual exploitation and other forms of gender based violence) into safety and protection and in rebuilding their lives free from violence.

The post holder will be responsible for managing LAWRS VAWG team and coordinating the provision of VAWG front line services for Latin American women affected by VAWG and all related project activities, ensuring that appropriate service and quality standards, as well as legal requirements are fulfilled.

This post is open to Latin American women only* in accordance with the Equality Act 2010. We particularly welcome applications from disabled and LBTQ+ candidates as they are currently underrepresented within the team.

How to apply: Please note that we do not accept CVs. If you are interested in this position, please download the application and equal opportunities forms provided and send them to LAWRS Recruitment via email as indicated in the application form guidelines,quoting the reference LAWRSVAWG in the email subject.  We regret that late applications cannot be accepted.

Closing date for applications: Tuesday 30th June 2020

Interviews: Week commencing 6th July 2020

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or Brazilian portuguese 

Help us create a thriving network of rural community businesses across the UK.

Role: Information Hub Manager
Starting salary: c£30,000 per annum
Contract: Permanent
Hours: Full time (35 hpw)
Location: Woodstock, Oxfordshire (flexible working would be considered for the right candidate)

Plunkett is a national organisation and has been the leading expert in rural community business for over 100 years. Community businesses are enterprises that are owned and run democratically by members of the community and others, on behalf of the community. Plunkett Foundation currently works with over 600 community businesses and this number is continually growing. They come in many forms - including shops, pubs, woodlands and anything which lends itself to community ownership. In addition to developing and safeguarding valuable assets and services, community businesses address a range of issues including isolation, loneliness, wellbeing, work and training.

We are pleased to announce the vacancy of Information Hub Manager. This is a new full-time role at Plunkett Foundation and will be responsible for linking our grassroots support activities to our ambitions to influence national policy and the wider community business sector. The role will involve managing Plunkett’s data processes, ensuring that the information collected is relevant and utilised in the most impactful manner.

The post holder will be responsible for completing and commissioning relevant and sector-specific research and lead on all Plunkett responses to calls for evidence and policy consultations. The Information Hub Manager will also lead on the development of Plunkett Foundation impact reporting and other state of the sector reports, such as the annual Better Business reports for community shops and pubs. Proactive and motivated, the ideal candidate will have the ability to lead and support others. Significant experience in a policy and advocacy role, along with managing and producing research material is essential.

Reporting to the Head of Community Business, the applicant should be able to demonstrate an understanding of the issues affecting and most relevant to rural areas across the UK. You will be able to articulate how community businesses can contribute to social cohesivity and wellbeing in these areas. Taking in to account the current Covid-19 pandemic, Plunkett’s Information Hub Manager will play an important role in assessing and reporting the response of community businesses in meeting local needs during this time of crisis. Acting as a lead commissioner for research, as well as contributing to and sharing other relevant research and reports from partners in the sector this is an important new role at Plunkett. Through better data and evidenced based research the post holder will help to progress the next phase of our organisational strategy, which will ultimately support even more community businesses to open across the UK.

If you are interested in joining Plunkett Foundation, at a time when more and more local services and businesses are coming into community ownership then we look forward to hearing from you.

TO APPLY
Please click 'Apply' to be redirected to our HR Partner's website for details on how to submit your application.

Closing date for applications:  9am on Monday 22 June 2020
Interview date: during week commencing 29 June 2020 (likely via video link)

Plunkett Foundation are committed to equal opportunities and value diversity in our workforce.

No agencies please.
Registered Charity: 313743

The Roman Catholic Diocese of Portsmouth

Administrative Services Manager

£30,000-£33,000 per annum depending on experience plus contributory pension

Full time 35 hours per week (Monday to Friday)

Reporting to the Director of Communications and Corporate Services.

Accountable to the Chief Operating Officer.

About us

The Diocese of Portsmouth comprises 90 parishes across Hampshire, Dorset, Berkshire (except Slough), South Oxfordshire, the Isle of Wight and the Channel Islands. Formed 19th May 1882 by the division of the Diocese of Southwark, the Diocese of Portsmouth has a presence in every community and can offer ministry and mission to all who come to us, working towards the Bishop’s vision of Bringing people closer to Jesus Christ through his church.

About You

Due to some changes within our team structure we are looking for an experienced and high-calibre candidate to join our small central team as our Administrative Services manager. You may have been a senior administrator, Office manager or company secretary, governance manager or board administrator or similar in a busy organisation.  You will have excellent communication skills and a great attention to detail. You will computer literate and proficient in office software applications and most of all you will be adaptable and flexible, a strong team player and a self -starter.

You will have a relevant degree 2:2 or above or equivalent experience and project management experience.

You will have an understanding and sympathy with the mission and values of the Catholic Church.

Main duties of the role

You will be supporting the Chief Operating Officer and senior leadership in ensuring the smooth governance and administration of the Roman Catholic Diocese of Portsmouth charity, and you will work closely with the main committees involved in the governance and allocation of resources for the Charity, this includes the Trustee Board and Trust Subcommittees. You will be responsible for the oversight of the office function and be the Data Protection Manager for the organisation.

You will work with the Senior Team to organise events for external stakeholders and supporters of the charity, and conferences and team days for the charity’s staff.

You will also provide important generalist support for the Senior Management Team on ad hoc projects associated with development of the business functions.

This role provides a unique opportunity to work at the heart of the Diocese and contributing to the ongoing development of a professional approach within the organisation. You will be expected to liaise directly with Trustees, Clergy and external stakeholders so it is crucial that you have well developed interpersonal and communication skills. You will need strong organisational and analytical skills for your day-to-day work, displaying meticulous attention to detail and a high level of efficiency.  You will exhibit exceptional diplomacy and tact, and a high level of professionalism.

While we are committed to staff development, the central team is small and therefore this is a role for an experienced person it is not suitable for a new graduate.

If you would like a confidential discussion about the role please contact:

Heather Hauschild – Chief Operating Officer

Please apply by sending in the following;

Covering letter:  Please tell us how your motivation, values, skills, experience and personal qualities demonstrate your suitability for the role (around 500 words).  Please make it clear why you are excited about this role, and why you specifically want to work for the Diocese of Portsmouth.

Current CV and the details of two referees: This should include full education and employment history (including dates, with no gaps left unexplained). Please include your current or most recent employer as one of your referees.

Closing date for applications: Friday 12th June 2020 at 1300 hrs

Interviews: to be confirmed

Notes to candidates

1. Interviews: all shortlisted candidates will be invited to attend a face-to-face interview.

2. Unsuccessful applications: if you have not been contacted within 3 weeks of your application, we regret that you will not have been offered an interview on this occasion.

3. General: this post will be subject to review under the relevant Diocesan Terms and Conditions of Service.

4. New employees to the Diocese will be subject to a probationary period of six months.

Administrative Services Manager

Job purpose

The post-holder will be part of a small team supporting the governance needs of the Diocese of Portsmouth and maintaining an efficient administrative function.

To ensure that the Diocese has in place the governance framework, policies, procedures and support it needs to function as an effective Charity.

The post-holder will manage the development and implementation of governance policies and procedures and provide advice on wider governance issues.

The post-holder will be expected to provide comprehensive and high-quality secretarial support to the Trustees and Subcommittees, ensuring that they have the support required to enable them to fulfil their functions and responsibilities effectively, meeting the requirements of the charity commission legislation and policy framework.

Main accountabilities

1. To provide comprehensive and high-quality secretarial support to the Trustees, the Finance Audit & Risk and Remuneration Committees, and other Committees or advisory groups as required, and managing the relevant budgets.

2. To work closely with the Senior Leadership Team to develop the Trusts work programme.

 3. To provide support to the Senior Leadership Team( SLT).

4. To ensure good quality information flows between the senior management and trustees.

5. To oversee compliance with Trust governance policies, procedures and relevant provisions in legislation.

6.To provide clear and effective line management for the Administrative assistant.

Governance, Compliance and Board Management

• Work with Secretary to Trustees and the Chief Operating Officer to set and manage meeting date schedules for all Board and Committees to achieve efficient diary management.
• Capturing the outcomes of meetings and taking responsibility for communicating these throughout the organisation, obtaining updates from action owners and preparing a report on the status of completion.
• Prepare papers for the Trustee Board, and other Board committees.
• Organise and administer meetings, including taking and distributing minutes.
• In conjunction with the Secretary to Trustees, organise the Trustee training days.
• Responsible for keeping the register of signing and sealing official documents.
• Providing direct advice and guidance to chairs and members in meetings on matters relating to regulation, governance and constitution.
• To attend, prepare agendas for and take minutes at meetings of key management committees, including the Senior Leadership Team.
• Develop draft reports for regulators (principally Charity commission) including serious incident reporting.
• Liaise with legal advisers as directed.
• Work with senior leaders to develop risk reporting and board assurance framework.
• Take a lead role in ensuring Information Governance (GDPR) Compliance acting as the Data protection manager for the organisation.
• Develop Organisation Risk reporting and Board Assurance.
• Supporting the Chief Operating Officer in making sure the decisions of the Trust boards are implemented.
• Keeping handbooks for staff and trustees up to date.
• Supporting the induction of new Trustees.
• Deliver specific training related to portfolio as required, for example for parish administrators.

Training and Events Management

To work with the Senior Leadership Team to organise:

• Charity-wide events such as the annual parish administrators conference, other seminars, gatherings and events as required. This includes the logistical arrangements, liaising with speakers and venues as well as ensuring dissemination of notes and tracking actions.
• To undertake a range of ad-hoc tasks, projects and responsibilities for members of the Senior Leadership Team in accordance with management requirements and organisational demands.
• To act as a representative of the organisation on behalf of the Senior Leadership team at external conferences, meetings and other events as agreed with the Chief Operating Officer.

Project Management

• To lead on specific projects or pieces of work, undertaking research, and writing reports on behalf of the Senior Leadership Team.
• To work with the property team to ensure the presentability of head office premises and to arrange improvements and repairs.

Values

• To maintain the ethos and values of the Catholic Church and positively promote the work and activities of the Catholic Church.
• To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
   

Person Specification - Administrative Services Manager

Supporting Evidence

In the supporting evidence of your application form, you must demonstrate your experiences by giving specific examples for the criteria within the person specification.

Knowledge, Training and Experience

Degree in relevant subject (or equivalent ) - Essential

RSA level 3 - Desirable 

GDPR/Information governance related qualification - Desirable 

Demonstrable experience of Governance and compliance in an administrative environment and working with computerised data systems - Essential 

Working Knowledge of risk management and board assurance.

Excellent written communication skills and command of the English language to draft letters, briefing notes etc. and meticulous attention to detail - Desirable 

Experience of working for senior staff at board level in a busy environment - Desirable

First class organisational skills including the ability to prioritise work, balance conflicting priorities, monitor progress and exercise judgement about chasing progress as necessary - Essential 

Experience and proficiency in minute taking and keeping actions trackers and excellent record - Essential

Advanced proficiency in use of Microsoft Office including Word, Excel and Powerpoint - Essential 

Kowledge of the values and teaching of the Roman Catholic Church - Desirable 

Understanding of Data Protection legislation - Essential

Communication Skills

Excellent interpersonal skills and the confidence to deal with people at every level - Essential 

Ability to work effectively as part of a team - Essential 

Problem solving skills - Essential

Equality and Diversity

Understanding of and commitment to equality of opportunity and good working relationships - Essential

Autonomy

Able to work on own initiative, organising and prioritising own workload to set deadlines - Essential

Other

An ability to maintain high degree of confidentiality and trust - Essential

Good time keeping - Essential

Positive and flexible approach to work - Essential

Terms of Employment

Information Management

• To accurately update and input data to relevant data systems.
• Ensuring all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner and in accordance with Information Governance requirements.
• Inputting, monitoring and checking data, required for finite and ongoing projects within the teams.
• Working with all team members in the collection of information for reporting on relevant projects and cases.
• Running and collating reports including which may include statistical and performance management reports to senior management as required.
• Developing and maintaining effective electronic and paper filing systems, to ensure that information is kept securely and is accessible to other members of the team and in accordance with Information Governance requirements.

Complaints

• Ensure that any concerns or complaints about the team are recorded, and where immediate resolution is not possible are passed to the relevant party to respond/manage.

Audit and review

• To participate in regular reviews as required.

Staff Management

• To adhere to all staff management policies applicable to the Diocese of Portsmouth.
• To provide a supportive environment for staff with appropriate levels of performance management in order to ensure objectives are achieved.
• Provide support and mentoring to members of the team encouraging continuous improvement.
• To be responsible for receiving annual appraisal and providing an annual appraisal for staff you directly manage.

Organisational Vision, Mission, Aims, Culture and Behaviours

• You will be expected to contribute to the development of the culture of the Diocesan team. You will also be required to understand the organisation’s mission, aims and objectives and demonstrate the organisation’s values and behaviours throughout your work.

Engagement with staff

• The Diocese of Portsmouth is committed to ensuring relevant and appropriate engagement with you to make sure the Diocese of Portsmouth develops in partnership with staff. Opportunities will be provided to hear your views and it is expected that you will engage with this process to make sure that there is active engagement with all our staff.

Engagement with the public

• The Diocese of Portsmouth wants to make sure it listens to and acts on the view of its local communities and parishes. Where appropriate, you will be expected to follow the principles laid out by the organisation to ensure effective engagement with stakeholders at an early stage in any development project.

Equality & diversity

• You have a personal responsibility for your own behaviour and for ensuring that you comply with the Equality Act 2010 by eliminating discrimination, advancing equality of opportunity and fostering good relations. This means you must help promote an inclusive environment by treating everyone with dignity and respect; by respecting and responding to the diverse needs of staff, service users and others and; appropriately challenging and/or reporting behaviour that may be considered to be offensive when directed against yourself or others.

Improving working lives

• The Diocese of Portsmouth is currently working to develop an appropriate health and wellbeing programme. You are expected to participate and support this and other well-being initiatives designed to improve the overall working lives of staff.

No smoking policy

• You and your visitors are not permitted to smoke on Diocese of Portsmouth premises. You should only smoke during recognised breaks throughout the day, and not at the front of the building. The Diocese of Portsmouth does not allow the smoking of electronic cigarettes in the offices.

Alcohol and substance misuse policy

• Diocese of Portsmouth expects all its employees to conduct themselves in a way that ensures that standards of service, image and the reputation of the Diocese are maintained. If you are under the influence of alcohol or drugs/other substances and are unfit to work, you may be subject to disciplinary action in accordance with the Diocese of Portsmouth’s Disciplinary Policy. The Diocese of Portsmouth will assist and support you and your manager if you have an alcohol, drug or substance related problem.

Health, safety & security

• You have a responsibility to follow the Diocese of Portsmouth’s health and safety policy and arrangements which ensure, as far as is reasonably practicable, the health, safety and welfare of staff. This applies to those members of staff that are directly employed by the Diocese of Portsmouth and for whom the Diocese of Portsmouth has legal responsibility.

Safeguarding children and vulnerable adults

• You have a responsibility to safeguard vulnerable adults and children and must be aware of, and comply with, the Diocese of Portsmouth policies for safeguarding adults and children. You should familiarise yourself with these policies and ensure that you access appropriate safeguarding training commensurate to your role.

Rehabilitation of Offenders Act 1974

• This post is subject to an exception order under the provisions of the Rehabilitation of Offenders Act 1974.  This stipulates that all previous convictions, including those that are ‘spent’ must be declared.  Previous convictions will not necessarily preclude an individual from employment within the Diocese of Portsmouth but you must declare this in writing at the appropriate stage during the recruitment process.

Confidentiality

• The Diocese of Portsmouth requires that you maintain an appropriate standard of confidentiality in the course of your duties. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty may be treated as a serious disciplinary offence.
• Additionally, the Diocese of Portsmouth recognises that confidentiality is an obligation not just for all staff but also for third party contractors supplying services to the Diocese of Portsmouth.

Data Protection Act 1998

• Under the provision of the Data Protection Act, the Diocese of Portsmouth determines that it is your responsibility to ensure that all data, whether computerised or manual, is kept secure at all times.  This includes data relating to clergy, specific casework and colleagues.  Data must not be disclosed to any unauthorised person and must be regarded as strictly confidential at all times. Failure to adhere to this instruction will be regarded as serious misconduct and could lead to dismissal.

Information Security

• Whether you are permanent, temporary or contracted you are responsible for ensuring that you are aware of the legal and policy requirements of the Diocese of Portsmouth and for ensuring that you comply with these on a day to day basis.  You must abide by the information security policy and associated policies and procedures.
• You should report any suspected breaches of this policy to your line manager.
• You must be aware of and understand that failure to comply with the rules and regulations contained within the information security policies may result in disciplinary action.

Sustainability

• The Diocese of Portsmouth is working towards reducing its impact on its environment. You will be expected to support this commitment, make your own contribution to sustainability and ensure that any processes or policies developed to support this approach are delivered.

Mandatory training

• You are required to complete all training specified by the Diocese of Portsmouth. Some of this mandatory training is a legal requirement for the Diocese of Portsmouth, and some is considered essential for the employees. All new staff need to complete their mandatory training in first six months, during their probationary period. Thereafter required training needs to be completed within the first three months of each financial year.

Review of role

• This job description may change and develop over time, to reflect changing requirements of the Diocese of Portsmouth you will need a high degree of flexibility and resilience. You will have the opportunity to review your job description at your annual appraisal meeting, which aims to reflect on your performance and development over the previous year.
• You will agree, with your line manager, your personal development plan for the year in order to further develop your skills and knowledge required to carry out the responsibilities associated with this role.

GDPR

• Under the terms of the General Data Protection Regulation (GDPR), the information you provide us with will be held in confidence and used for the purpose of Diocesan recruitment and no other purpose.

Job Description: Trustee  

Reporting to: Chair

Responsible for: Organisational oversight

NOTE: The current recruitment drive for Trustees is in preparation for a potential merger or collaboration between the National Energy Foundation (NEF)and another organisation.

Summary

Salary: Unpaid. Expenses incurred while travelling to meetings will be reimbursed.

Hours: The total commitment is likely to be equivalent of up to 10 days a year (subject to change) including four Trustees meetings a year induction and briefing sessions, AGM, annual ‘away day’ and preparation time for meetings.

Location: These roles can be nationally based, although travel to meetings primarily held in Milton Keynes and London will be required. Some meetings and briefing sessions will be conducted online via video conferencing

Closing date: 10th June 2020

Background

NEF is an independent, national charity and a Company Limited by Guarantee based in Milton Keynes.  NEF’s Trustees are also members and Directors of the Limited Company. NEF has been at the forefront of improving the use of energy in buildings since 1988. It aims to give people, organisations and governments the knowledge, support and inspiration they need to understand and improve the use of energy in buildings, in particular the UK’s housing stock. The NEF achieves this through:

• Delivering practical projects – using our experience and expertise.
• Inspiring action – providing building owners and occupiers with the encouragement, advice and real-life examples to achieve better performing buildings.
• Advancing knowledge - supporting collaboration to drive forward the frontiers of knowledge, innovation and practice.
• Identifying and addressing market failures using evidence, analysis and ideas.

Trustee Duties

The Charities Act 1993 defines charity trustees as those responsible under the charity's governing document for controlling the administration and management of the charity. This is the case regardless of the terminology used to describe the role. With this in mind the duties of an NEF Trustee Board Member are to:

• Ensure that the NEF complies with its governing document (its Articles of Association).
• Ensure adherence to charity law, company law and any other relevant legislation or regulations.
• Ensure that the NEF pursues its objects as defined in its governing document.
• Ensure the NEF applies its resources exclusively in pursuance of its objects.
• Contribute actively to the Board of Trustees by giving firm strategic direction to the NEF.
• Set overall policy, defining goals and targets; and evaluating performance of the Chief Executive and the organisation overall against these agreed targets.
• Promoting the organisation, its aims and impacts.
• Safeguarding the good name and values of the NEF.
• Ensuring the financial stability of the NEF.

In addition to the above statutory duties, each Trustee should use any specific skills, knowledge or experience they have to help the Board of Trustees reach sound decisions. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives, and evaluating or offering advice on other areas in which the trustee has particular expertise.

Person Specification

Each Trustee must have:

• A commitment to the mission of the NEF and experience in related sectors
• A willingness to meet the minimum time requirement
• Integrity and ability to act solely in the best interests of the organisation regardless of other roles or business interests
• Strategic vision
• Good, independent judgement
• An ability to think creatively
• A willingness to speak their mind
• An understanding and acceptance of the legal duties, responsibilities and liabilities of Trusteeship
• An ability to work effectively as a member of a team and to take decisions for the good of the NEF.
• Previous experience of being a Trustee is important for the majority of Board members, but we are also interested in recruiting new Trustees from among the beneficiary groups that we serve who wish to be trained in the role, want to commit to personal development and take on this role for the first time.  

The Board of Trustees collectively needs skills and experience in the following areas:

• Financial management, income generation and enterprise
• Public policy, public affairs and stakeholder engagement – particularly in the housing, energy, environmental sustainability and built environment sectors
• National and local voluntary sectors
• National and local government and statutory bodies
• Digital strategy
• Trading subsidiaries, social enterprises and joint ventures
• Human resources and performance management
• Funding/foundations
• Collaborative partnerships
• Quality Management Systems
• Strategic charitable business development
• Social investment and impact

HR Manager
Birmingham, West Midlands

If you’re a CIPD qualified HR professional who is passionate about equality, diversity and inclusion, this is a fantastic opportunity to join an organisation that changes lives. 

About Us

ACH (Ashley Community Housing) is a social enterprise that provides a range of integration and support services for refugees. During the past ten years, we’ve grown from a small-scale housing organisation to a leading provider of integration, employment and housing services for refugees and newly arrived communities in the UK.

Through our subsidiary Himilo Training, our employment work aims to deliver real long-term impact to our service users by providing them with everything they need for successful employment. We also aim to effectively develop ‘softer’ characteristics such as motivation, focus, ambition and confidence. 

We’re currently looking for an HR Manager to join our friendly team in Birmingham and oversee our HR activities. 

The Benefits 

- Salary of circa £30,000 per annum
- Paid company sick leave
- Company pension after probation period
- 20 days’ holiday + Bank Holidays
- Parking provided

This is a great opportunity to contribute to the culture of an organisation that is challenging the stereotypes that refugees face and helping them to become part of an inclusive society. 

Our vision is for all refugees coming to the UK to be successfully integrated into our society. To achieve this, we need to attract and retain the best, which is why our HR function is integral to our ongoing success. 

You’ll have the chance to work with senior figures in our organisation to ensure that people remain at the heart of everything we do and our employees feel valued and recognised.

So, if you think you could thrive as part of a growing business with big ambitions, we want to hear from you. 

The Role

As the HR Manager, you will provide a high-quality HR function to ACH and Himilo Training.

In this important role, you’ll oversee and implement our HR policies, procedures and systems, ensuring they are followed, and provide monitoring information as required. 

Working with our Senior Management Team, CEO and the Board, you will: 

- Act as a primary point of contact for HR enquiries 
- Ensure that we have up-to-date HR policies that are legally compliant and reviewed regularly
- Oversee recruitment activities 
- Provide advice and guidance to colleagues on HR matters
- Manage the administrative processes for new starters as well as leavers 

About You 

To join us as an HR Manager, you’ll need: 

- Broad HR experience covering HR, payroll and pensions 
- Proven experience of developing and implementing HR policies and procedures 
- Experience of database management and the demonstrable ability to produce reports for senior managers and the board
- A good understanding of safeguarding issues 
- A CIPD Level 5 Intermediate Certificate in Human Resource Management or higher
- A high level of IT literacy 
- The willingness to keep up to date with changes in national legislation and to attend internal and external staff training sessions
- A commitment to our organisation’s values and to equality, diversity and inclusion 

Other organisations may call this role Human Resources Manager, Employee Relations Manager, People Manager, Senior HR Generalist, or Senior Human Resources Generalist.

Webrecruit, ACH (Ashley Community Housing) and Himilo Training are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as an HR Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Working hours: Monday – Friday, 9:00 – 17:00

Helpline Manager

Have you got what it takes to support prisoners and their families?

Our client is a highly respected independent charity, which together with its subsidiary and works across England and Wales to develop and deliver a range of innovative services, providing practical and emotional support to prisoners’ children and families, to prisoners, and to ex-prisoners.

Position: Helpline Manager – Gateway Services
Location: Central Office
Job type: Full time, Permanent
Hours: 37.5 hours per week
Salary: £28,000 per annum
Benefits: Generous holiday entitlement, free information, advice and counselling service, cycle to work scheme and more

Closing date for applications: 9th June 2020
Interview date: 15th June 2020

About the role:

As Helpline Manager for the Gateway Services, you will lead, manage and develop a team of paid staff and volunteers to deliver consistent, effective and high quality gateway services – including the HMPPS Prisoners’ Families helpline, their Helpline, courts and befriending services. The gateway services provide information, guidance and support to those affected by imprisonment or the criminal justice system. This role will ensure the phone lines are open and staffed throughout the year, and that accurate and up-to-date information is available.

The role will also involve leading and delivering high quality befriending and court services that provides support when it's needed the most. The befriending service role entails managing and matching volunteers with service users, co-ordinating and managing volunteers to ensure the smooth running and high performance of the service. The court service will require you to develop and implement the local operational plans for the service with support from the Court Coordinator.

About you:

To be successful in this role you will have demonstrable ability to coordinate a broad service, as well as experience and understanding of working with families in a challenging multi-agency environment, ideally involving ex prisoners and / or their families.

You will also have excellent organisational skills and the ability to manage a demanding work load. You will have the ability to contribute to planning and development of their family work and also have knowledge of safeguarding / child protection practice. Furthermore you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies.

What their organisation offers:

Our client offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, Life Assurance, Spec Saver eye care vouchers plus more.

You will undergo a thorough induction process attend training to further develop yourself as a front line services worker and be supported by a friendly and enthusiastic team.

How to apply:

If you feel you meet the requirements of this role please complete an application by clicking the `apply now` button.

You may have experience of the following: Helpline Manager, Charity, Helpline Service, Charities, Third Sector, Not For Profit, Helpline Advisor, Contact Centre, Aid, Care, Criminal Legislation, etc.

Ref: 93118

Are you passionate about empowering the local community to improving financial and social well-being, through access to good legal, financial, housing and debt advice?

Are you motivated to apply your experience and skills in shaping the financial health and strategic direction of a high impact charity that enables people in need to transform their lives?

Citizens Advice Lewisham (CAL) is the lead agency in the Advice Lewisham partnership providing vital services in a large and culturally diverse London Borough.

Through its dedicated staff and volunteers a wide range of advice and information services are provided to individuals enabling them to exercise their legal rights, resolve debt issues, secure benefit entitlement and sustain their accommodation.

Last year we dealt with over 18,000 contacts, generated around £2m in income and benefits, and brought in an additional £500k of resources to the local economy, and we are committed to improving on these achievements. Our partnership with Southwark Law Centre to set up a new Lewisham Law Service is also developing well, with plans to further fundraise to deliver an employment and immigration service in the borough.

Future strategy will focus on developing our fundraising to develop wider services to meet the increasing need in the local community, and developing our digital strategy to maximise access and improve the customer journey experience.

As Treasurer you will apply your financial skills to ensure excellent financial governance, working effectively with the dedicated Board and Chief Executive, and make a difference to the lives of people in the local community.

If you can demonstrate the required attributes for the role in the role description, we would love to hear to hear from you.