Head of operations and safeguarding jobs
About the Role
This is a fantastic opportunity for a skilled line manager with experience in general welfare advice to join Sufra NW London. In this highly rewarding role, you will oversee the delivery of services that can measurably change lives by providing quality advice and support to those most in need.
You will manage our team of advice staff and volunteers to deliver high quality advice, information and welfare support to guests on a range of topics including benefits, housing, debt and immigration issues. An additional focus will be on establishing clear pathways for referring guests to external services, and managing volunteers to triage, signpost and refer guests to other forms of welfare support.
The advice team consists of paid staff and support volunteers. This year will be dedicated to consolidation of the service, ensuring that we are fulfilling our core mission to the highest standards. We are also hoping to launch our immigration advice service, providing guests with a first point of contact for their immigration needs and smooth referral pathways to specialist advice. Finally, our OpenARMs programme will be launching workshops for our refugee and asylum-seeker communities.
You will work closely with the Senior Leadership Team, especially Head of Advice at Sufra to support the implementation of new initiatives, and the expansion of our information and advice services to enhance our efficiency and impact.
The post holder will be a highly articulate and proactive individual with good welfare advice knowledge, 3+ years delivery experience in managing a charity team, strong service management skills, as well as experience managing staff and volunteers. The ideal candidate will have up-to-date knowledge of the welfare system, immigration and safeguarding protocols. They must also have demonstrable experience using a case management system, adhering to advice standards and be able to manage a diverse workload and work under pressure.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work during evenings and weekends if necessary. As this is a frontline role, you will be required to work on site at least 2 days per week.
We offer a wide range of employee benefits including:
Excellent annual leave entitlement
Pension scheme
Employee Assistance Programme
Death in Service benefit
Flexible working
Opportunities for training and professional development
Key Responsibilities
Advice Services
• Manage the advice service by overseeing and supporting volunteers and advice staff at our Community Wellbeing Service and Foodbank including setting objectives, managing performance and providing feedback during supervisions.
• Hold a small case load of advice guests, supporting them to achieve their aims
• Maintain a high quality service by ensuring that the advice team and volunteers are working to agreed standards and delivering against realistic grant agreements from funders.
• Use our case management software to report on cases and outcomes to support funding applications and remain compliant with funding needs.
Service Development
• Work with the Senior Leadership Team to develop, expand and improve Sufra’s information and advice services in alignment with our 2030 strategy.
• Carry out ongoing review of existing service delivery procedures.
• Undertake quality assurance including case checking and quality of advice audit.
• Identify the training needs of advice staff and volunteers through support, mentoring and supervisions.
• Ensure colleagues and relevant stakeholders are informed of changing legislation and social policy updates.
• Improve the case management systems to ensure it is fit for purpose.
• Work within the Advice Quality Standard (AQS) framework, ensuring that all policies and procedures are up to date for future assessments
Volunteer Management
• Develop, review and implement key policies and procedures to better equip Advice Volunteers to fulfil their role.
• Provide induction, support and supervision to enhance the quality standard of the service and contribute to the personal development of volunteers.
• Foster a positive working environment that maintains high morale and supports Advice Volunteer retention and regular participation.
Budgets, Monitoring & Evaluation
• Support the Senior Leadership Team in setting service budgets, updating policies, and monitoring spending in line with reporting and budgetary requirements.
• Ensure appropriate systems are maintained for recording statistics and outcomes.
• Provide regular and timely monitoring reports on service outputs, outcomes and expenditure.
• Collect regular feedback and conduct surveys from relevant stakeholders to inform ongoing improvements to the Advice Service.
• Contribute to strategic development by setting action plans in line with agreed Business Plans and keeping teams accountable to Action Plan goals.
Other
• Ensure the advice team are working in adherence to organisational policies and procedures.
• Undertake any other reasonable duties to support the operations of the charity.
To apply for this role, please submit a CV, Covering Letter (no more than 2 sides) and complete our Equal Opportunities Form found on our website under Vacancies.
Working with partners, we fight poverty and build community by providing access to food, emergency support and impartial advice.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Regional Depot Manager
Reporting To: Head of Operational Services
Salary Range: Up to £40,000
Contract Type: Full Time Permanent
Location: Totton, Southampton
Working days/hours per week: Monday to Friday, 35 hours per week.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
This role is pivotal to the success of FareShare in the region. This individual is ultimately responsible for the leadership, development and direction FareShare’s operations locally. The individual will offer a holistic view of the operation within the setting of the local need and ensure that there is an innovative approach to meeting this need within the confines of complete compliance and operational safety. The role will manage and co-ordinate the day-to-day operations of the Regional Centre in liaison with other key managers. They will also manage and support the Regional Centre staff and volunteers, leading by example to ensure that our ambitious targets are met and ensure continuity of delivery standards within the guidelines of FareShare national policies and procedures and the needs of the local community.
FareShare UK has ambitious strategic goals and targets and this role provides the conduit to meeting these with the region. They will focus on meeting growth targets and operational excellence and report effectively on these to FareShare UK’s central teams and partners. This role is FareShare’s ambassador locally and will make connections with stakeholders in other not-for-profit organisations, local government, funding bodies and local media sources on our behalf.
The role is responsible for the sustainability of the region both in terms of financial sustainability through earned income and creating and delivery innovative projects to further the mission.
Duties & Responsibilities
- Create and develop strategy and business models in line with organisational strategy to accept and redistribute all food to our communities
- Manage and work within budgets, including forecasting, to increase income and improve costs
- Responsible for the Health and Safety of our people and responsible for Food Safety through working closely with the Operations Manager and Warehouse Manager
- Maximise the social and environmental impact of food redistribution through following our Charity Eligibility criteria
- Line Management responsibility for a team of Managers, ensuring that all staff and volunteers have the knowledge and training required to deliver their objectives
- Ensuring high levels of data accuracy and accurate, timely reporting to Leadership Teams
- Responsible for ensuring that all investments are delivered on time and on budget
- Responsible for ensuring that all paid staff and volunteers have the best experience whilst working for FareShare and are fully supported through working with the Management Team, including delivering Appraisals, one-to-ones, inductions and Probation Reviews
- Responsible for engaging with HR on any matters of risk, and working within Employment Law
- Work with FareShare UK departments including Volunteering, Marketing, Fundraising and others to support the day-to-day operation
- Engage with the Food Team, Community Engagement Team and Supply Chain and Logistics to ensure that FareShare Southern Central has the provision and support needed to deliver against targets
- Ensuring that Safeguarding policies and best practice are adhered to
- Engage with Community Food Members (CFM’s) to deliver the highest standards of provision
- Working with FareShare Go teams to identify opportunities to meet demand
- Share best practice and learn from others in the FareShare Network to improve economies of scale, deliver financial sustainability and create innovation
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Salary: £32,468
Location: London Diocesan House, 36 Causton Street
Contract type: 3-year fixed term, full-time (35 hours/week)
Closing date: 3 May 2026
Interview date: 12 May 2026
This is a new role within the Diocese of London, supporting the Head of Racial Justice Priority in delivering the Diocese’s Racial Justice strategy. As part of the wider racial justice team, you will contribute to a range of activities including training, audits, data collection, engagement and governance processes.
The role requires strong administrative skills and a working awareness of racial justice issues. You will support the coordination and delivery of programmes, working closely with colleagues across the Diocese to ensure activities are organised, accessible and delivered effectively.
Job Summary
The Racial Justice Officer provides administrative and programme support to the Racial Justice team, helping to deliver key initiatives and priorities. Working with a range of stakeholders including clergy, diocesan teams and external partners, the role supports the smooth coordination and delivery of activities across the Diocese.
Job responsibilities
· Coordinate logistics and provide support for racial justice training programmes, including preparing materials and managing attendance
· Support audits, data collection and reporting to monitor progress and inform decision-making
· Provide administrative support to governance groups, including scheduling meetings, preparing documentation and tracking actions
· Assist with engagement and communication activities such as newsletters, events and case studies
· Maintain accurate records and effective administrative systems to support programme delivery
· Build effective working relationships with internal and external stakeholders
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
· Understanding of racial justice, equality, diversity and inclusion
· Strong administrative and organisational skills, with experience supporting projects or programmes
· Excellent written and verbal communication skills
· Ability to work effectively with people from a wide range of backgrounds
· Empathy with the mission and values of the Church of England
· Right to work in the UK
· The person will not require a DBS check
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months of employment
- Season ticket loans for public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.
For every Londoner to encounter the love of God in Christ



The client requests no contact from agencies or media sales.
Youth Outreach Practitioner – South Yorkshire
Salary: Up to £32k
Hours: Full time
Location: Sheffield or Doncaster
Contract: Permanent
WE STAND FOR CHILDREN, THEIR CHILDHOODS AND THEIR FUTURES - WILL YOU?
Around the world hundreds of thousands of children struggle to survive on the streets. In many countries, they have become an accepted issue in society, deprived of access to the most basic services and they experience extreme harm before and during their time on the streets.
Wherever they may be in the world, they face violence, abuse, neglect and exploitation.
Founded in 1996, Railway Children has dedicated over a quarter of a century to developing outstanding practice and services for street connected children. With projects in the UK, India and Tanzania, we aim to reach these children as soon as they are in danger and intervene before an abuser can. As we embark on our new strategy to 2030, we have ambitious plans to ensure no child is left behind, wherever we work.
The role
We are looking for a Youth Outreach Practitioner for our South Yorkshire team and are keen to receive applications from those living in and around Sheffield or Doncaster. You’ll be part of a dynamic team delivering Railway Children’s programme in the UK, in partnership with British Transport Police (BTP).
As a Youth Outreach Practitioner, you’ll play a key role in keeping children safe from harm by engaging in patrols to identify and safeguard young people (aged 10-17) at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown.
You will also work closely with our Youth Practitioner, supporting a number of young people who have been identified or referred for 1-1 direct support.
Both aspects of the role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area.
Your base would be at Sheffield or Doncaster Railway Station with regular travel between these stations plus Barnsley and Rotherham stations and working across these boroughs. This role does involve working regular unsociable hours including evenings and weekends.
About you
You will have experience of successfully engaging and supporting young people and families as well as working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.
A relevant qualification in an appropriate discipline in working with children and families, community or youth work or equivalent experience is desirable. Alongside this relevant training in safeguarding and/or issues relevant to vulnerable young people and families is essential.
You will need to have experience of providing front line support to safeguard some of the most vulnerable young people in the UK.
Experience of developing productive relationships/partnerships with a variety of organisations such as 3rd sector group, local services and statutory services such a social care to support the needs of vulnerable young people and families is a must.
A full person specification can be found in the job pack.
For further information about this post and working for Railway Children, including how to apply, please visit our website.
We welcome and encourage applications from candidates with a diverse range of backgrounds and lived experience.
Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.
Closing Date: Sunday 10th May at 5pm
1st interviews are scheduled to take place on Wednesday 20th May 2026
2nd interviews are scheduled to take place on Tuesday 2nd June 2026
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
Contract type: Permanent
Salary: £60,000 - £65,000
Hours: Full Time - 37.5 hours per week
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. The free life-saving service is provided 24/7 by helicopters and by rapid response vehicles.
Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.
They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only available in the hospital emergency department.
Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.
Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!
Job purpose:
The Head of Marketing and Communications plays a pivotal strategic role in shaping, and delivering compelling brand, marketing and communications strategies that deepen audience engagement and support Essex & Herts Air Ambulance's income growth ambitions.
The postholder will head up a high-performing and multi-disciplined team across marketing, PR, digital, brand, content and internal communications within a dynamic, fast-paced charity. They will provide visionary direction, making the most of planned and reactive opportunities to enhance public trust, support ambitions across fundraising and retail, foster meaningful community engagement, and amplify the charity's lifesaving impact.
Summary of duties and responsibilities:
Strategic Leadership
- Develop and lead an integrated, organisation-wide marketing and communications strategy aligned with long-term organisational goals, driving brand strength, engagement and supporting income growth ambitions of the fundraising, philanthropy and retail teams.
- Provide inspiring leadership, fostering a culture of innovation, collaboration, continuous improvement, accountability and high performance.
- Deliver effective line management to the team, strengthening career pathways through structured development and robust succession planning.
- Play an active and influential role as a member of the Fundraising & Marketing leadership team, contributing to income and supporter growth strategies, leading projects and strategic initiatives.
- Ensure high-quality delivery through external partners, including suppliers, contractors and freelancers.
- Use insight, data and audience segmentation to inform strategic decisions and shape impact campaigns.
- Act as an advisor to the Executive Team and the Senior Leadership Team on brand strategy, reputation management, marketing performance, risk and crisis communications.
Brand & Reputation Management
- Evolve, and protect the organisation’s brand identity, deepening public trust, visibility and emotional connection with key audiences.
- Ensure consistent and high-quality brand application across all channels, materials, and stakeholder touchpoints.
- Oversee media relations, crisis communications and reputation management, providing confident leadership in high-risk or high-profile situations.
- Steward the charity’s visual identity, tone of voice and brand architecture across both the charity and retail operations.
- Champion authentic storytelling rooted in lived experience and demonstrable impact, respecting dignity and safeguarding principles.
Marketing, Digital and Communications Strategy
- Design and deliver a multi-year Marketing, Communications and Digital Strategy aligned with organisational priorities and future growth ambitions.
- Lead the organisation’s digital strategy, covering website performance, SEO, paid advertising, AI, analytics and digital innovation.
- Shape county-level marketing and engagement plans that enable regional fundraising, community engagement and partnership development.
- Ensure high-quality content production across all channels, including social media, film, print and editorial.
- Lead proactive media relations and news generation that build credibility and articulate the charity’s life-saving impact with accuracy and integrity.
- Lead values-led external affairs activity, engaging MPs, stakeholders and regional media while stewarding crisis response with calm, transparent, and timely messaging.
- Drive data-led digital marketing through segmented supporter journeys and integrated campaigns that deliver income and engagement targets, embedding performance reporting to drive continual improvement
Internal Communications
- Develop and deliver an internal communications strategy that strengthens transparency, fosters employee engagement and reinforces the charity’s culture and values.
- Partner with HR and senior leaders to communicate key initiatives and strategic priorities with clarity and impact.
- Collaborate across departments to ensure internal messaging aligns with and amplifies organisational priorities.
Budget & Performance Management
- Lead departmental budget setting, reforecasting, and resource planning, maximising return on investment across all activity.
- Oversee robust performance tracking, evaluation and benchmarking frameworks to drive continual improvement and inform strategic decision-making.
- Ensure full compliance with relevant regulations, including GDPR, advertising codes, fundraising and brand licensing requirements.
Other Duties
- Work occasional evenings and weekends as needed, including being on the out-of-hours on-call rota.
- Carry out other duties that may arise in line with the broad remit of the post.
- Maintain professional competencies through continuous professional development.
The Package
Salary: £60,000 - £65,000 per annum
As a valued member of the charity team, you will have access to a wider range of benefits including:
- 27 days annual leave plus 8 bank holidays, increasing to 28 days with length of service
- Contributory pension scheme, with minimum 6% employer contribution, plus an annual pension review
- Occupational sick pay from day one employment
- Free access to an Employee Assistance Programme (plus immediate family)
- Access to Cycle to Work through salary sacrifice
- Discounts at a variety of retailers via Blue Light Card
More information and how to apply
The closing date for applications is 26th April 2026
First interviews will take place during w/c 4th May in person at North Weald.
Please note that your application form will be used for shortlisting, so please ensure everything you wish to include is covered in the form.
This position is subject to a Disclosure and Barring Service (DBS) check. The successful candidate will be required to undergo a Basic DBS check as a condition of employment.
If you would like an informal chat about the role, please contact us directly and we will organise a time to speak to one of the team.
Disclaimer: Essex & Herts Air Ambulance reserve the right to close a vacancy earlier than the advertised date if a high number of applications are received. Once a vacancy has closed, we are unfortunately unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.

Hours: Full-time
Pay: Up to £42,440 GBP gross per annual (dependent on experience)
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Can you ensure strong financial control and accountability while supporting life-saving operations across a global organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our financial systems and processes to ensure they remain robust, compliant, and responsive across the countries where we operate. In this context, the Finance Manager (International) will play a pivotal role in supporting high-quality financial management across our overseas programmes and emergency responses.
You will lead on financial oversight for international deployments, ensuring accurate budgeting, forecasting, and reporting in line with donor and organisational requirements. Acting as a key finance partner to operational teams, you will support decision-making by providing timely financial insights, while ensuring strong financial controls are maintained across complex and rapidly evolving environments.
Alongside financial management, you will oversee grant compliance and donor reporting processes, ensuring that financial activities meet regulatory, audit, and funder requirements. You will work closely with in-country teams to strengthen financial processes, support capacity building, and ensure that funds are managed effectively and transparently across all responses.
This role will collaborate closely with the Head of Finance (International), Operations, HR, and programme teams, providing expert financial advice and ensuring strong coordination between HQ and field teams. You will also contribute to wider finance team priorities, including month-end processes, audits, and continuous improvement of systems and controls.
This is an exciting opportunity for an experienced finance professional who thrives in a fast-paced humanitarian environment, enjoys working across diverse contexts, and is motivated by supporting life-saving operations. Your work will play a key role in ensuring UK-Med’s financial integrity and accountability as we deliver critical healthcare to communities affected by crises.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to contribute to strengthening financial management across our global operations as we continue to grow.
How to apply
We strongly recommend that you read the Candidate Information Pack – Finance Manager International - April 2026 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Response to the following question:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
Please apply as soon as possible and no later than Friday 24th April 2026.
Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Job Title:
Therapeutic Service Manager
Responsible To:
Head of Therapeutic Services
Responsible For:
Operational Management of KSAAS Therapeutic Services
Salary:
£33,000 (With Possibility of Two Annual Incremental Increases Up to £35,000)
Hours:
35 Hours Per Week
Location:
Canterbury (With Regular Travel To Countywide Hubs)
Contract Type:
Fixed term
Main Purpose of The Role
The Therapeutic Service Manager is responsible for operational oversight of KSAAS’s therapeutic services for individuals who have experienced sexual assault or abuse, ensuring every survivor is heard, believed, and supported in ways that honour their lived experiences and diverse identities. As a service manager, you will be responsible for operational delivery of high quality, trauma informed and survivor centred therapeutic services. You will also be responsible for developing a safe, respectful and inclusive working environment, and providing high quality mentoring, role modelling, management and wellbeing support to staff working within the service. As someone who works closely with staff and survivors, you will be instrumental in evidence based development of progressive high quality, accessible services in line with staff, partner and survivor feedback
Main Duties
The successful candidate will be expected to:
- Contribute to the development of high quality, trauma informed and survivor- centred therapeutic services
- Effectively manage the operational delivery of high-quality specialised trauma-informed therapeutic services for survivors of sexual violence at multiple sites across Kent and Medway
- Act as a designated safeguarding officer, managing complex safeguarding cases and informing safeguarding policies and procedures
- Ensure that all therapeutic services and staff adhere to BACP (or equivalent) ethical codes and quality standards.
- Manage a challenging clinical caseload, including initial client assessments and providing appropriate therapeutic support for complex, high-risk or survivors with additional needs.
- Promote KSAAS’s vision, mission & values and role model these in all aspects of your work
- Foster a safe, inclusive, and courageous environment and a culture of respect, support, empowerment, accountability and compassion
- Support the Head of Therapeutic Services in developing the organisation’s therapeutic provisions, policies & procedures to ensure effective & progressive client-centred clinical services
- Implement high quality service delivery models and protocols in collaboration with the Head of Therapeutic Services.
- Oversee daily operations of the therapeutic services (e.g. manage staff caseloads, case allocation, service demand and waiting lists) across all KSAAS sites county wide, ensuring smooth and efficient service delivery
- Attend and contribute to management and partnership meetings where appropriate.
- Contribute to accurate data collection & management and regular service performance reporting
- Build strong operational relationships with the ISVA team and operations and administration teams.
- Deputise for the Head of Therapeutic Services when required
Case Supervision & Staff Support
- Assess clients and ensure that staff are allocated cases within their competency, hold appropriate caseloads & receive appropriate clinical supervision in line with BACP requirements
- Provide staff with attentive, robust, supportive, empowering, empathic and compassionate management
- Act as a Designated Safeguarding Officer & the first point of escalation for therapeutic staff regarding complex or high-risk cases, liaising with the Head of therapeutic Services where required
- Support staff success through induction, mentoring, shadowing, and ongoing work reviews
- Proactively identify training needs and wellbeing needs and contribute to ensure effective and useful staff development plans
- Proactively collecting data on staff and survivor experience to enable evidence-based service delivery and improvement
Casework
- Adhere to BACP ethical regulations and KSAAS therapeutic service policies and procedures
- Hold a reasonable caseload, consisting of:
- Clinical assessment of new clients to inform case load allocations
- Complex, high‑risk or specialist client cases
- Engage with clinical supervision sessions in line with BACP requirements
General Duties
- Take part in staff meetings, development days, AGMs and staff training as required
- Develop awareness of organisational policies and procedures and support the development of policies and procedures specific to the therapeutic service
- Develop an awareness of health & safety, Data protection and safeguarding policies and procedures, promote these to therapeutic service staff & proactively report issues to the KSAAS’s management team.
- Maintain own physical and psychological well being so as to be in a position to manage workload and level of responsibility, using personal therapy, clinical supervision and KSAAS EAP provisions.
- Work flexibly to meet the needs of the service & undertake other duties, which seem fitting for this role.
Application Information
Interviews for this position will be held on Friday 1st May 2026. Note that you will be required to provide proof of qualifications, proof of your right to work in the UK and 2 references if you are offered this post and will be required to undergo an enhanced DBS check.
This post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies
The client requests no contact from agencies or media sales.
We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.
If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.
About the Role
As Support Services Manager, you will:
Lead and develop high‑quality support services
- Provide operational leadership across supported housing schemes
- Ensure trauma‑informed, person‑centred support plans and risk assessments
- Monitor KPIs, contractual compliance and service performance
- Drive service improvement and co‑production with clients
Manage, motivate and develop staff
- Line manage Support Workers and Volunteers
- Ensure supervision, training and performance management
- Support recruitment and staff development across the region
- Build a strong, motivated and skilled team
Champion safeguarding & risk management
- Act as a safeguarding champion across supported housing
- Ensure robust risk assessments, incident reporting and GDPR‑compliant records
- Support staff to maintain the highest safeguarding standards
Ensure housing & compliance excellence
- Work closely with Estates teams to maintain safe, compliant accommodation
- Support quality improvements across physical properties and service delivery
Build impactful partnerships
- Liaise with local authorities, commissioners, health partners and referral agencies
- Represent Life at case conferences, multi‑agency meetings and contract reviews
- Identify and respond to new referral opportunities
Drive quality, governance & reporting
- Produce performance reports and maintain audit readiness
- Support strategic growth and contribute to the department’s business plan
- Promote Life Charity within local communities and public forums
Manage budgets & resources
- Monitor expenditure and support resource planning
- Support with funding bids and service redesign
- Work with finance teams to ensure clients receive appropriate financial support
We’d love to hear from you if you have:
Essential experience & skills
- Experience managing or delivering support and/or care services
- Understanding of supported housing and estates management
- Strong knowledge of support planning, risk assessment and safeguarding
- Excellent communication skills with the ability to engage at all levels
- Strong organisational, leadership and problem‑solving abilities
- Ability to work independently, handle pressure and prioritise workloads
- Commitment to equality, diversity and inclusion
- Full UK driving licence
Desirable
- Relevant housing qualification (e.g., CIH Level 4)
- Experience working in a charity environment
- Experience in troubleshooting or service improvement roles
- Good strategic awareness
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £34,000 per annum
Hours: 35 hours per week over 5 days
Location: Home Based with Extensive Travel across the Midlands and South East England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Position:
We’re hiring: A fixed term Gift Aid Officer. Location: Hybrid London Are you detail-focused, analytically minded, and have experience of working with Gift Aid?
MSF UK is looking for a Gift Aid Officer to be part of our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll: Oversee the administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. Claim Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations. Support on delivering regular Gift Aid communications to supporters following HRMC best practice. You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation.
Hours: 37.5 hours per week, Mon Fri
Duration: 9 Month Fixed Term Contract
Location: London - hybrid, 2 days per week in London office (Including Wednesdays)
Salary:£ 36,437.07 to £ 44,534.19 per annum
Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
The primary role of the Gift Aid Officer is to oversee the management of Gift Aid Claims, and other forms of tax-efficient giving, within the Fundraising team. This includes reviewing the production and submission of MSF’s Gift Aid claims to HMRC each month via a 3rd party, preparing data and submissions for other types of tax efficient giving, such as Discretionary Trusts and identifying and implementing opportunities to maximise this income channel for MSF.
They are also the main point of contact for the Fundraising team, providing training and advice on Gift Aid, and maintaining relevant user guides and documentation. The Gift Aid Officer will also liaise directly with supporters on Gift Aid queries.
Knowledge, Skills & Experience:
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
- Demonstrable working knowledge of HMRC’s Gift Aid Scheme and processes
- Considerable experience of Gift Aid management within a fundraising environment
- Experience of UK charity database systems, within a fundraising environment
- Experience of working with 3rd parties on Gift Aid claims and processes
- Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables
- An excellent level of numeracy, combined with accuracy and an attention to detail is a must
- A systematic and organised approach with a proven ability to follow things through and meet regular deadlines
- Self-motivated, flexible and able to work without close supervision within a team environment
- Confident interpersonal and negotiating skills which show an ability to manage and build relationships with supporters, external suppliers as well as with colleagues
- An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way
- A proven track record in managing a busy workload to deadlines whilst maintaining attention to detail on the job at hand
- Professional telephone manner with a friendly, empathetic, calm manner and an ability to connect with supporters
- Excellent written communication skills, with the ability to convey Gift Aid and its complexities to MSF’s supporters
- Flexibility to take on other related tasks combined with a willingness to learn
- Fluency in written and spoken English
- Commitment to the aims and values of Médecins Sans Frontières
The client requests no contact from agencies or media sales.
Country Director – Scotland
We are seeking a talented individual to join our Leadership team and help sustain and expand our programmes across Scotland.
Position: Country Director – Scotland
Salary: £53,836 - £59,012
Location: Hybrid with travel to Glasgow office at least once a week
Hours: 35 hours per week, full time
Contract: Permanent
Closing Date: Wednesday 6th May 2026
Interview Dates: 13th May (online) and 18th May (Glasgow)
About the Role
This is an exceptional opportunity to join The Fostering Network as one of four Country Directors, working closely with the CEO to deliver organisational strategic objectives.
You will lead and manage our work in Scotland, making a vital contribution to improving the lives of foster families, children and young people in foster care, while supporting fostering services across the country.
Key responsibilities include:
· Overall management and leadership of our work in Scotland
· Driving forward the monitoring, impact and evaluation of our work
· Developing and maintaining key stakeholder relationships including government, fostering services and sector partners
· Overseeing the development and delivery of sustainable, impactful programmes
· Securing grants, fundraising and promoting our work across the sector
· Budget management and financial oversight
· Identifying opportunities for innovation and collaboration
· Growing membership and maintaining our position as the leading fostering charity in the UK
· Acting as safeguarding lead for Scotland
About You
We are looking for a strategic, collaborative leader with extensive experience of the fostering sector.
You will bring:
· In-depth knowledge of foster care practice and children’s social care
· Experience working within statutory local authority social services
· A track record of leadership, line management and delivering change
· Experience of strategic planning, programme delivery and budget management
· Strong experience working with government officials and key stakeholders
· Excellent communication and relationship management skills
· The ability to inspire trust and credibility across a wide range of audiences
· Strong organisational skills and the ability to prioritise effectively
You will also demonstrate a commitment to safeguarding, equality, diversity and inclusion, and the organisation’s mission and values.
About the Organisation: The Fostering Network is the UK’s leading fostering charity and membership organisation, dedicated to empowering, enriching and supporting the relationships at the heart of the fostering community.
They work across all four nations of the UK to improve outcomes for children and young people in foster care and to support foster carers and services.
What’s on Offer
· 38 days leave including bank holidays
· Flexible and hybrid working
· Enhanced maternity, adoption and sick pay
· Employee Assistance Programme
· Pension and life assurance
· Family friendly policies and fostering friendly leave
Other roles you may have experience of could include: Director of Services, Head of Fostering, Assistant Director Social Care, Service Director, Head of Operations, Programme Director, Children’s Services Manager
Please note this role is advertised by the recruitment agency acting for the client Not For Profit People.
Hours: Full-time
Pay: Up to £42,440 GBP gross per annual (dependent on experience)
Duration: Permanent
Location: Manchester, UK (hybrid working available), with an expectation of up to 80% international travel/deployment as required by UK-Med. (Open to candidates based in the UK or internationally, with a preference for UK-based candidates due to operational considerations)
Can you ensure strong financial control and accountability while supporting life-saving operations across a global organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our financial delivery in the field to ensure it remains robust, compliant, and responsive in complex and fast-paced environments. In this context, the Roving Finance Manager will play a pivotal role in leading financial management across our emergency responses through direct deployment.
You will take responsibility for the day-to-day financial management of international deployments, ensuring strong financial control, accurate reporting, and compliance with donor and organisational requirements in-country. Acting as the lead finance focal point within responses, you will work closely with Team Leads and field teams to support decision-making and ensure resources are managed effectively in high-pressure environments.
Alongside operational financial management, you will ensure that financial processes, systems, and controls are implemented and maintained in-country, strengthening compliance and accountability across responses. You will support field teams through training and guidance, ensuring that financial procedures are understood and consistently applied in challenging contexts.
This role will work closely with the Head of Finance (International), Operations, HR, and programme teams, acting as the key link between HQ and field finance. When not on deployment, you will contribute to supporting ongoing responses and strengthening financial processes across UK-Med’s international operations.
This is an exciting opportunity for an experienced finance professional who thrives in dynamic environments, is comfortable working hands-on in the field, and is motivated by supporting life-saving humanitarian operations. Your work will play a key role in ensuring UK-Med’s financial integrity and accountability where it matters most — on the ground.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to contribute directly to the delivery of critical healthcare in crisis settings.
How to apply
We strongly recommend that you read the Candidate Information Pack – Roving Finance Manager - April 2026 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Response to the following question:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
Please apply as soon as possible and no later than Friday 24th April 2026.
This is a rolling recruitment process; applications will be reviewed as they are received, and interviews may be conducted prior to the closing date. Candidates are therefore encouraged to apply early.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London isa practice and development manager
Location: Hybrid (40% office based)
Hours: Full Time
Type of Contract: Permanent
Salary: £36,435
Reports to: Deputy Head of Operations
ABOUT SUZY LAMPLUGH TRUST:
The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives
Role overview:
The London ISA Practice and Development Manager is responsible for ensuring high-quality, safe, and effective practice across ISA service delivery. The role focuses on referral coordination, performance oversight, quality assurance, and supervision frameworks, supporting consistent and compliant service delivery in line with contractual, safeguarding, and organisational standards.
What we offer:
At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package:
·Hybrid Working: With a minimum of 40% office-based work
·Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays
·Special Leave: Including days for personal milestones, like moving house or celebrating your birthday
·Pension Contribution: 5% employer contribution
·Health & Wellbeing App: Access to counselling, advice, and discounts
·Occupational Sick Pay increasing with service
How to Apply:
Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered.
Deadline: 31st March 2026
Interviews to be held week beginning 13th April
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
Role: Interim Director of Fundraising (Maternity Cover)
Hours: Full-time
Remuneration: Up to £74,500 GBP gross annual (dependent on experience). We are open to considering applications on a substantial part-time basis for the right candidate.
Right to work: Applications are accepted only from those with the right to work in the UK.
Duration: Approx. 8 months from starting late July
Location: UK-based; UK-Med is based in Manchester – postholder would need to agree sufficient attendance in Manchester office.
Can you provide inspiring interim leadership to drive fundraising growth that powers humanitarian impact?
UK-Med is a frontline medical aid charity founded on the values and expertise of the UK’s National Health Service (NHS). For more than 30 years we’ve been working towards a world where everyone gets the healthcare they need when emergencies hit.
We are seeking an Interim Director of Fundraising (Maternity Cover) to lead our fundraising and communications function, accelerating voluntary income growth to support the organisation’s humanitarian impact.
As a key member of our leadership team, you will lead and deliver our fundraising and communications strategy to maximise emergency fundraising, build a community of advocates and repeat givers and build meaningful partnerships with philanthropists and foundations. Our small and talented Communications Team, focused on growing our audiences and awareness across media and digital channels, reports into this role.
If you are an experienced fundraising leader with an international or humanitarian background and a proven track record of delivering exceptional interim leadership that drives income growth, we would love to hear from you.
How to apply
We strongly recommend that you read the Candidate Information Pack – Interim Director of Fundraising - April 2026 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Response to the following question:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
Please apply as soon as possible and no later than 17th April 2026.
This role is based in the UK, and applications are accepted only from candidates with the right to work in the UK.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Are you passionate about ensuring safe, high‑quality environments where people can thrive? Do you enjoy improving processes, supporting compliance, and making a tangible difference across a diverse property portfolio?
We are looking for a proactive and dedicated Estates Coordinator to join our national charity—someone who is motivated to drive continuous improvement, support a positive health & safety culture, and help us maintain safe, compliant, and welcoming spaces for all who use our services.
In this role, you’ll work closely with the Estates Manager and teams across the organisation to ensure our estates, facilities, and properties are maintained to the highest standard and meet all relevant regulatory requirements.
Please note: We are open to job share arrangements, with the role delivered across two individuals working 16 hours per week each; if on job share, salary per annum would be £10,574.72
What You’ll Be Doing:
Health & Safety & Compliance
- Carrying out safety and compliance checks, risk assessments, and maintenance assessments.
- Supporting health & safety projects, audits, investigations, and monitoring activities.
- Creating reports, identifying areas of improvement, and contributing to a positive safety culture.
- Taking part in the Health & Safety Committee and helping communicate legislative updates across the charity.
Premises & Property Management
- Conducting premises audits and ensuring all repairs and maintenance tasks are completed on time.
- Coordinating with contractors and suppliers to deliver compliance-related works.
- Maintaining records of works, inspections, and compliance checks including gas, fire, legionella, and asbestos safety.
- Supporting the commissioning and decommissioning of properties across the UK.
- Helping manage contracts, services, and day‑to‑day estate operations at the National Office.
About You
We’re looking for someone who is:
- Highly organised, proactive, and confident managing multiple priorities.
- Able to work independently while building strong relationships across teams.
- Communicative, with excellent verbal and written communication skills.
- Professional, confidential, and committed to continuous personal development.
Essential Experience & Skills
- Experience in maintenance of property or a property portfolio.
- Strong organisational skills with the ability to coordinate others.
- Problem‑solving capability and a growth mindset.
- Knowledge of safety, compliance, or continuous improvement principles.
Desirable
- Safeguarding Level 3 training.
- Experience with continuous improvement training or change management.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £23,132 per annum
Hours: 35 hours per week
Location: Based at National Office, Leamington Spa with extensive travel to locations around the UK, particularly in the Midlands and the South of England.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Who we are and why we are needed
The Fore is creating a society that solves its own problems. Each year we provide funding and skills to the best grassroots charities and social enterprises in the UK and we are growing.
Across the UK, talented people within communities are building practical solutions to our most complex challenges – from poverty and mental health to education, exclusion and sustainability. However, the vast majority of these solutions do not achieve their potential to drive wider change across society because of failures in how the funding system works.
The Fore is the UK’s only venture philanthropy fund that has cracked the code in how to identify and distribute funding to turbocharge grassroots innovation and catalyse change. Since 2017, The Fore has been backing the best small charities and social enterprises with astonishing results. So far over 50% of local organisations supported eight years ago have gone on to influence policy, shape national conversations and change lives at scale.
Currently The Fore is funding around 50 of the best charities per year and supporting hundreds of others with skills. However, as an organisation we need to do more. We are looking to scale our impact through two routes. Firstly, by increasing our work backing the best charities and convening and educating donors, and secondly by leading change in the broader funding system.
The role
In the next phase of The Fore’s development, it is a priority for the CEO to be able to concentrate on building the external profile and influence of The Fore’s work. Therefore, the Chief Operating Officer (COO) will play a central role in leadership as the organisation develops. The role translates strategy into delivery, providing oversight across grant making, partnerships, people, and governance, and ensuring the organisation can deliver on its ambitions while managing risk and capacity. We’re a small, agile charity so you’ll work across both high-level direction and day-to-day organisational delivery. In the next eighteen months, the COO will have responsibility for designing and delivering on a number of key strategic priorities, such as:
- ensuring the continued excellence of the grant and skills support we provide to the charities and social enterprises we back
- building out and refining existing activities and processes to ensure exceptional relationship management for our growing number of corporate and private philanthropic partners
- working with the CEO to develop the Partnerships Team to set it up for scaling and to meet the needs of new partnership models
- incorporating the use of AI into our systems and processes to streamline operations wherever possible while safeguarding the personalised experience we pride ourselves on offering all our partners.
Key responsibilities
Grant making and programme delivery
- Provides strategic oversight of the grant-making model, ensuring alignment with The Fore’s overall mission and priorities
- Acts as a senior advisor and escalation point for the Programme Team on complex decisions and delivery challenges
- Ensures that operational delivery reflects agreed strategy, including any shifts in focus, criteria, or approach
Partnerships and income
- Provides strategic oversight of funder relationships and income streams, ensuring alignment with organisational priorities and capacity
- Supports colleagues to shape high-quality proposals, renewals, and reporting
- Ensures the organisation delivers on all funding commitments, maintaining credibility and trust with funders
- Ensures that The Fore’s external messaging and positioning are clear, compelling and aligned with partner priorities
- Acts as a senior escalation point for complex funder relationships or delivery challenges
- Supports the ongoing development of The Fore’s Pro Bono (skilled volunteering) offer, ensuring it delivers meaningful value to charities while remaining a compelling and well-structured proposition for corporate partners
- Leads the commercialisation and rollout of the Fore Index (a tool that allows organisations to put a £ value on their impact), securing partners and funding to support its expansion beyond The Fore’s portfolio
Impact, data and systems
- Holds responsibility for the organisation’s impact framework, ensuring it is credible, proportionate, and aligned with strategic priorities
- Ensures data and insight are used effectively to inform decision-making, reporting, and external positioning
- Ensures that insight and impact are translated into clear, compelling external communications to support The Fore’s positioning and influence
People and internal operations
- Holds responsibility for the effective functioning and integration of programme delivery and partnerships activity, ensuring teams are well supported and operating efficiently
- Leads and manages core operational staff, including the Head of Programmes and Impact, Partnerships and Programme Managers, and Partnerships and Programme Officers
- Manages performance, wellbeing, and retention, fostering a high-performing and sustainable team culture
- Works closely with the CEO and trustees to support the development and delivery of strategic initiatives, ensuring these are operationally viable and effectively implemented
- Holds oversight responsibility for The Fore’s physical office space and equipment, managing lease and facilities contracts
- Oversees IT and systems, managing contracts for IT support, Salesforce, and other platforms
Governance, compliance, risk and finance
- Oversees the organisation’s financial management, risk management, and operational governance, ensuring robust and proportionate processes are in place
- Working with the external finance team, provides oversight of budgeting and financial performance, ensuring alignment between income, grant commitments, and operational capacity
- Contributes to the development of board and committee papers, leading on operational, financial, and risk-related content to ensure clear reporting
- Ensures appropriate compliance and governance frameworks are in place across grants, partnerships, and operations (including charity insurance, policies, health and safety, safeguarding, GDPR and cyber security)
Experience and attributes
- Minimum 5 years’ experience in a senior operations or programme oversight role
- Track record of translating strategy into operational plans and delivery
- Exceptional interpersonal, communication and presentation skills
- Track record of developing and sustaining excellent relationships with stakeholders
- Exceptional people management skills
- Strong prioritisation skills and highly organised
- Demonstrable self-starter with excellent follow-through
- Enjoys working in a fast-paced environment with the ability to move between board-level thinking and day-to-day execution
- Takes pride in fostering a friendly, inclusive and productive working environment, with a positive and approachable style
Key details
- Annual leave: 25 days leave, rising by 1 day for each year of service up to a total of 30 days, plus bank holidays and an additional 4 days during our Christmas closure.
- Location: Our office is based at Vox Studios in Vauxhall, London. We have a hybrid working pattern (three days in the office and two days at home).
- Reports to: CEO
Creating a society that solves its own problems.
The client requests no contact from agencies or media sales.