We are looking for a dynamic, experienced and people-focused Senior Operations Manager to oversee, drive and improve business processes across our Community directorate and ensure our delivery teams receive the first-class back office support needed to enable lives to be changed. 

This is a diverse role which encompasses operational oversight of a busy day nursery, a full programme of family support including one-to-one support and group work, a growing number of youth programmes including sport, informal education and social action, and work with seniors and adults encompassing training, employability, volunteering, peer support and wellbeing.

The post holder will be responsible for effective resource allocation (including staffing and budget), internal and external reporting including to trustees and funders, managing our data, organising administration support for front line workers and managers, developing and maintaining business systems, policies, procedures and processes, securing fees and optimising income for the work we do, and management of a small support team.

We are looking for candidates with:

• Minimum of four years’ experience of managing finance and/or operations at a senior level
• Proven track record of leading day to day operations and project planning in a complex environment on a tightly managed budget
• Experience of establishing and maintaining data and administrative systems, financial and non-financial
• Ability to translate data and delivery into clear written reports and analysis
• Strong people skills, with the ability to build relationships both inside the organisation and with a wide range of external partners across our community

Based in the Coin Street neighbourhood centre, minutes from Waterloo and Blackfriars stations and at the heart of a thriving local community, we are proud to have been judged as an outstanding family and children’s centre by Ofsted and to have built a national and international reputation as a leading social enterprise.

About Coin Street Community Builders

Coin Street Community Builders (CSCB) is a social enterprise responsible for developing and managing a significant part of London’s South Bank. We have transformed a largely derelict area into a thriving place for people to live, work and visit.

In return we can offer you:

• 27 days’ annual leave (excluding bank holidays)
• 8% pension (5% employer contribution with 3% employee contribution)
• Season ticket loan
• Health and wellbeing package including free gym membership and a confidential employee assistance programme
• Commitment to training and development
• And many, many more benefits

To apply please submit an up to date CV and the supporting questions form. We are unable to consider CVs if they are not accompanied by the supporting questions form. The equal opportunities form is optional.

Please note that an enhanced DBS check is required for the post and you will be subject to satisfactory references and checks.

Interviews scheduled to take place on 8 & 11 June 2021.

The Charity

Best Beginnings is a national charity established to help give every child in the UK the best start in life and reduce inequalities in outcomes. Their aim is to improve the health, wellbeing and life-chances of young children of all backgrounds, with a firm focus on tackling inequalities. They forge partnerships and collaborate with parents, local communities, front-line professionals, service providers, professional bodies, academics and policymakers to create, disseminate and evaluate innovative interventions and drive positive change.

The Role

The Head of Delivery will report directly to Chief Operating Officer and will be a member of the Senior Management Team. The postholder will need strong strategic project planning and management skills and use their own initiative to seek solutions and keep programme planning and delivery on track. A good knowledge of community development principles and exceptional reporting and communication skills, along with a passion for social justice for seldom heard communities is required. This role will be responsible for directing all aspects of programme management including planning, budgeting, delivery, impact reporting, evaluation management, training and management of the delivery team colleagues. They will be a confident manager and communicator, with a strong track record of building and maintaining successful relationships with key internal and external stakeholders, as well as providing support and advice across multiple teams and organisational functions.

• Reporting to the COO, partner with them on the development of the delivery strategy including establishing and formulating robust operating and delivery procedures.
• Developing and implementing organisational programme and project management processes and systems, ensuring tools are applied effectively and consistently across the organisation.
• Working with the delivery team to plan for the delivery of each programme that ensure maximum impact and success for recipients participating in each programme.
• Ensuring that each programme and project has a fit-for-purpose project plan which will enable efficient delivery and successful impact monitoring.
• Responsible for the management and collaboration across all Best Beginning teams and funders to ensure the successful delivery of all aspects of the projects, supporting colleagues to translate programme plans into effective and high impact delivery and measurable outputs and outcomes.
• Working with the finance team to ensure alignment of budget and spending within programme plans.
• Overseeing risk management in  the delivery of each project and ensuring that safeguarding, privacy and dignity of the recipients of the programmes are respected at all times.
• Working with the fundraising and sustainability team to create winning pitches for programming opportunities, ensuring all aspects of the delivery, impact and evaluation process are outlined fully and are costed and budgeted for accurately.
• Working with the engagement and marcomms teams, ensure all programmes implement robust communications and marketing campaigns to raise awareness across a wide range of stakeholders and to enable strong content gathering.
• Working with the policy, evaluation and impact team to ensure robust policy making, evaluation and impact reporting frameworks are in place and delivered across all Best Beginnings projects.
• Representing and carrying out the role of Best Beginnings programmes spokesperson at meetings, conferences and events, as required.
• Delivering high quality monthly/quarterly/annual internal and external reporting within specific timelines.
• Line-manage and matrix-manage relevant roles and consultants, as necessary.

Person Specification

• Exceptional delivery and project management skills in a similar senior-level role, with experience of managing multiple projects concurrently, including report writing and adhering to reporting deadlines.
• Experience of community development and a proven track record of bringing the seldom heard voice into the decision-making process.
• Proven ability to successfully design, implement and develop processes and systems in line with best practice.
• Strong strategic thinking and problem-solving skills and the ability to appraise options and adapt plans as required.
• Proactive and able to confidently take initiative and make appropriate decisions.
• Proven experience of good business writing skills, excellent communication, organisational, prioritisation and time management skills.
• Highly organised with excellent information and database management skills.
• Proven track record of converting data dissemination into meaningful presentations.
• Proven experience of working with a range of stakeholders including communities, health professionals and voluntary sector partners.
• Competent computer skills (Word, Excel, PowerPoint) and competent in using digital technology to support delivery: Zoom, Microsoft Teams and Eventbrite. 
• Ability to prioritise workload and work under pressure/pivot and available to work evenings and weekends as required.

Can you lead our up-and-coming workplace support programme, helping organisations to support employees affected by terminal illness, caring and bereavement?

We need our Compassionate Employers programme to help create a world where everyone affected by terminal illness or bereavement feels they have the care and support they need in their place of work. Post Covid, this has never been more important, or necessary.

Compassionate Employers is Hospice UK’s workplace support and accreditation programme, which:

• helps employers better support employees affected by terminal illness, caring and bereavement
• recognises leading employers through the Compassionate Employers Award.

You’ll need experience delivering Equality, Diversity and Inclusion (EDI) or workplace wellbeing projects within large organisations, and have worked with people-related employer accreditation/membership programmes (e.g. Stonewall Diversity Champions, Disability Confident, Investors in People).

You’ll be able to inspire, influence, engage, collaborate and work effectively with a range of stakeholders, both internally and externally. You’ll enjoy spotting opportunities, maximising trends and relationships to add value to your work, and have a desire to learn and grow your knowledge in this field.

You will be responsible for the Compassionate Employers programme, delivering on:

1. Programme development – delivering and constantly improving our offer to employers
2. Business development – representing the programme externally to raise its profile and recruit new members
3. Relationship management – supporting our members through the programme, and maximising internal and external connections to enhance our offer

Supported by a Project and Programme Delivery Executive, you will become the internal expert on what it takes to be a Compassionate Employer, and become a leading external voice within the workplace wellbeing field, to help us take this essential programme to the next phase.

More information about the role can be found in the Compassionate Employers Programme Lead Information Pack, which is available on our website.

How to apply

To apply for the role, please click on apply on website to be redirected to our website to send us your CV along with your completed supporting statement form and equalities monitoring form by the closing date. 

The closing date is at 12pm on Tuesday 1 June 2021

Interviews will take place on Wednesday 9 and Thursday 10 June 2021.

Hospice UK values equality and diversity, and strives to be inclusive. We recognise the benefit and value of having people from a range of backgrounds, heritages, ages, experiences and skills in our organisation.

Here at Doorstep Library we believe in the power of words to take you places. We are a not-for-profit community organisation dedicated to bringing the gift of books and the joy of reading into the homes of families across London who need our support, reading with them and their children to inspire a love of books, of stories and storytelling, and to instil a lifelong passion for reading.

Equipped with a reading stool and a supply of books, our volunteers are right on the doorstep, ready to use books to fuel children’s natural love of stories, fire their imaginations, and encourage their appreciation of reading. Our goal is to help each child develop the self-confidence and essential skills they need to access all the opportunities that will come their way in life. Whether in person, or online, we are there to support children and families who need us most. 

The organisation has gone from strength to strength.  Now in our 10th year we will shortly be expanding into our fourth London borough and launching our new Virtual Reading Corner service – bringing our unique service to even more families.

Job Purpose:

• Strategic responsibility for the operations of the charity, including finance, IT and human resources;
• To work closely with the SMT and actively contribute to the overall strategy and direction of the charity;
• To ensure the effective day-to-day running of the charity.

Responsible to: CEO;

Responsible for: Operational management and strategy, finance, IT and human resources.  Managing the Finance Officer.

About the role

We are looking for a Head of Operations to report to the Chief Executive Officer. This full-time role will have ultimate responsibility for ensuring adequate resourcing and managing programme budgets.  The successful candidate will sit on the Senior Management Team, working closely with the CEO, Head of Marketing & Communications, Head of Programmes and Head of Fundraising & Partnerships.

You will have substantial, proven experience of working in an operational role, ideally in the third sector and in managing financial systems. You will be a highly organised people-person and will be responsible for line managing the Finance Officer.

Finally, you will be truly passionate about the work that we do to support children and families in disadvantaged areas of London.   As part of our expansion, we are currently setting up new on-the-ground projects and launching our brand new online reading service (Virtual Reading Corner).  To support this expansion we are growing our team and this position will be key to ensuring we have the infrastructure in place to enable us to attract, develop and retain staff. The right person will be able to hit the ground running to help us deal with the challenges of the coming year, creating a return to the office strategy and supporting a new mixed model of delivery.

Duties

Strategy

• Strategic responsibility for the operations of the charity, including finance, IT and human resources
• Ensure the effective day-to-day running of the charity
• To work closely with the SMT and actively contribute to the overall strategy and direction of the charity

Finance and Operations

• Long term strategic financial planning, including costing and modelling for longer term expansion
• To ensure that budgets are monitored and maintained across the network
• Overall management of operational budgets, forecasting, targets and financial performance against business plans
• Working with the Finance Officer to produce annual accounts
• Ensure that all services/goods received in kind are recorded and used for maximum benefit
• To ensure that finance systems are in place across the charity for transparency and monitoring purposes
• Support the fundraising and marketing teams with budgets and financial reporting to stakeholders
• Oversee the overall governance of the charity, including full compliance with statutory requirements, charity and company law, quality assurance and health and safety
• Ensure appropriate risk and contingency plans are in place to anticipate risks and outline appropriate action to be taken to minimise impact
• Oversee the equipment needs of employees and the charity as a whole
• Oversee the management of contracts and services for IT hardware, software and communications

HR and Line Management

• Oversee processes relating to human resources need, including personnel development, performance management and objective setting and reviews for all staff
• Lead on staff recruitment, and where relevant, to work in partnership with the other members of the SMT including preparing job specs, advertising and short-listing
• Ensure all policies and procedures are revised and up to date at all times
• Ensuring that all contractors, staff and volunteers are appointed in compliance with our equal opportunities policy and in line with Doorstep Library values

General

• To carry out all duties and responsibilities in line with Doorstep Library’s policies and procedures
• To undertake additional duties as from time to time may be required.

Salary - £40,000 per annum – permanent

Hours – 35 per week

Benefits – 6% pension contribution, 25 days per annum annual leave, flexible working arrangements (including working from home part of the week).

London Youth Games are looking for a great communicator with strong inter-personal skills. You will have
experience of delivering a high quality sports programme. You will be able to draw on expertise in running
competitions, and will have the ability to innovate and thrive in a changing environment. You will have a
strong understanding of sporting pathways and be passionate about the difference that sport can make for
young people. You will create and embrace new opportunities to get all young Londoners involved in brilliant
sporting opportunities whilst embracing digital solutions to assist in achieving this.

Head of Operations

£45-50k depending on experience
London N3
12 months fixed term contract (due to maternity leave)

Rays of Sunshine is an award-winning national charity that brightens the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. We believe that every child deserves to experience happiness and put their illness on hold – even if it is just for one day. Our vision is to make wishes come true and turn them into happy memories.

We are seeking a Head of Operations to lead Rays of Sunshine’s work with children and families, delivering its programme of wishes, hospital services, and community support.
This is a 12-month fixed term contract to cover the maternity leave of the current postholder.

You will need to have experience of leading large scale or national services coupled with a strong track record of leading and managing a team. You will also have a thorough knowledge and experience of being the Designated Safeguarding Lead as this is a key element of the role. You will need to be an organised strategic thinker and have excellent time management skills to succeed in this role.

Rays of Sunshine is committed to safeguarding and promoting the welfare of children and young people and expect all our team (staff & volunteers) to share this commitment. As part of this commitment, we carry out basic disclosure checks on all staff and volunteers and require all roles working directly with children and young people to have an enhanced disclosure check. This post is subject to an enhanced disclosure check.

For more information, please see the job description for this role.

Closing date: 12pm Friday 28th May 2021
Interview dates (by zoom): During the week commencing 7th June 2021

You may have experience of the following: Deputy Service Manager, Service Manager, Operations Manager, Head of Operations, Ops Manager, Ops Director, Service Delivery Manager, Project Manager, Project Management, Charity, Charities, Not For Profit, NFP, Third Sector, etc.

Ref: 98906

We are searching for a dynamic and resourceful Head of Operations to oversee the scale-up of our organisation. The ideal candidate will have both an eye for detail and a broader strategic perspective, and be comfortable taking responsibility for a wide range of areas.

About TalentEd

We believe every young person deserves the support they need to flourish, regardless of background. We are an organisation that specialises in delivering high-quality tuition to disadvantaged young people. We are in the middle of an exciting growth journey. Since 2019 we have double the number of students we work with year-on-year for two years in a row, to over 1,000 students in 2020-21. We were selected as one of only 33 organisations nationwide to deliver the government's flagship National Tutoring Programme. 

About the role

As we scale, so we also need to grow our senior team. The Head of Ops will play a critical role in leading our scale-up, with direct oversight of our internal operations including areas such as Finance, HR, IT, and special projects.

Importantly, the Head of Ops will take responsibility for ensuring our organisation is efficient and effective, particularly in our use of technology and digital tools. This will be a key pillar on which our future success depends.

You will also line manage our Insights & Engagement Officer, and be supported in various areas by one of our Programme Officers (e.g. with aspects of Finance and HR).

Finally, the Head of Ops will form part of the Senior Management Team of TalentEd, involved in key strategic decision-making, engaging with the board of trustees, and deputising for the CEO as needed. You will be a key voice in discussions around how and where we aim to grow in years to come.

Key responsibilities

The successful candidate will join a dynamic, fast-paced team, and so aspects of the job description will evolve. A key attribute we are looking for is the ability to adapt and take on new challenges as they arise. The following list is not exhaustive, but should give a good indication of the responsibilities of the role:

• Work closely with the CEO to develop and execute short-term priorities and long-term strategy.
• Streamline our internal operations, with particular focus on our use of digital tools/software and associated processes.
• Line Manage our Insights and Engagement Officer, ensuring they are happy, challenged, and working effectively.
• Lead on ad hoc special projects, for example our Nesta-funded digital development project to enhance the impact of our tuition (read about it here).
• Oversee our finance function, including budgeting, reporting to the board finance committee, payroll, tutor payments, and invoicing.
• Take responsibility for TalentEd’s HR, including our approach to recruitment and new staff onboarding, staff professional development, and shaping our team culture.

Job Title:  Head of Operations and Development

Hours:  Part-time, 3 days per week

Salary: c.£50k FTE

Location: Presence required on-site but flexible with some homeworking

Reports to: Board of Trustees

We are working in partnership with a charity that delivers a counselling and psychotherapy service based in central London, providing talking therapy to the local community as well as London-wide. They are seeking a Head of Operations and Development to lead the team of staff and volunteers and manage the organisation. The postholder will work alongside the Clinical Lead, who also reports directly to the Trustees, and will ensure that the organisation can effectively support the delivery of counselling services. They will also ensure that contracts and other income streams are managed, as well as seeking development opportunities to meet local need.

The successful candidate will be able to demonstrate:

• Understanding of the counselling and psychotherapy system as well as health and social care structures
• Proven track record of leadership in a similar organisation, with a flexible style
• Proven track record of developing and implementing strategic plans – ideally in a charity, professional society, health or counselling care organisation
• Strong understanding of financial management
• Strong customer or client orientation coupled with strong commercial acumen
• Strong track record of identifying and securing funding, as well as maintaining relationships with funders

We are seeking a strategic, enthusiastic, and collaborative self-starter, who takes a pragmatic approach to leadership. The individual will be able to work flexibly and fit in with the time constraints of others. They will be politically astute, with high achievement standards, and strong interpersonal and influencing skills.

If you feel you have the skills and experience to succeed in this role and are excited about the opportunity, we would love to hear from you.  Please submit your CV with a supporting statement, to Adam Stacey, Director, Charisma Charity Recruitment.

Quote our reference JO2833.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

Due to the nature of the role, we reserve the right to close the advert early, so please apply as soon as possible.

Deadline for applications: 25 May 2021

The Economic Change Unit is recruiting a new Head of Finance and Operations to lead our organisational development, ensuring we have systems, processes and policies that run smoothly and enable us to do our best work. Working closely with the Executive Director, you will lead our finance, operations and team functions, developing and maintaining systems that are robust, efficient and reflect our values. 

We are looking for someone with broad experience across the different areas of responsibility, including a high degree of numeracy and experience of financial management, a passion for making organisations work effectively, and strong communication, interpersonal and organisational skills. 

You will care about good policies and processes, but will have a pragmatic and highly peopled-centred approach which reflects the realities of a small start-up focused on external impact and living our values. 

You’ll work with initiative and flexibility in a small, committed team, and you’ll share our vision for economic, social and environmental justice. 

This role is part-time, with core working hours to be agreed with the Executive Director and the potential for some flexibility in hours. 

We strongly value equity and diversity, and would like to particularly encourage applications from women and people of colour as we know well qualified candidates from these backgrounds are less likely to apply. Applicants who are unsure if they meet the requirements of the role are encouraged to get in touch to discuss their suitability. 

Location: London. Applications for remote-working from elsewhere in mainland Britain will be considered. The ECU team are currently working remotely as a result of Covid-19 restrictions

Hours: 0.6 FTE (22.5 hours) per week

Salary: £53,557 pro rata (£32,568 for 22.5 hours per week)

Deadline for applications: Monday 7 June, 9am 

You are financially literate, highly organised, confident, and self-directed with experience working in the charity and/or development sectors.  You will be comfortable working with the leadership team and trustees.  This will require prioritising their varying demands whilst always keeping the charity strategy and objectives front of mind and seeking support and council as needed.

You will enjoy being involved in all aspects of an organisation and understand how all the operational elements fit together.  You will appreciate that these elements are dependent on each other in order for an organisation to be successful. It is essential that this role is filled by someone with either an interest in or experience of the financial and operational needs of a small and nimble organisation.

The Role:

The purpose of this role will be to ensure the organisation has an effective financial model and is reporting regularly internally and externally, and effective operations systems and processes in place including on HR and IT to support both core organisational functions and the integration of this work across projects. You will be supported in this role by the organisation’s Operations Assistant.

This includes the following responsibilities:

Finance

• Work with the outsourced finance function to:

  • Manage budget planning and monthly management and cash flow reporting to monitor and review progress against the budget, ensuring management information aids effective 

  • Manage the Charity’s financial systems and policies, ensuring appropriate financial safeguards and internal controls are operative to achieve financial objectives

  • Produce annual accounts for the Charity that are compliant with relevant accounting regulations

• Lead tracking of and reporting on restricted and unrestricted funds in partnership with the fundraising team

• Manage payroll and pension payments

• Manage the organisation’s bank account / bank mandate and pay runs in partnership with the outsourced finance function

• Manage all financial aspects (including filing annual tax documents) of the 501c3 US not-for-profit entity

• Grant-based budgeting and reporting: support project leads to set up grant budgets, track performance against budgets, and support grant requirements in relation to financial reporting; this will include setting up new and improved tools and reports to support this area

• Risk control: regularly review finance controls and update as needed to minimise exposure to financial risks includes checking adherence to finance policies related to income and expenditure; maintain the organisation’s risk register.

• External contractor coordination: manage relationships with third party suppliers such as professionals supporting the organisation with the outsourced finance function, audited accounts, banking, etc.

• Policy and process: Updating and implementing new policies and processes as relevant for the above activities

HR

• Ensure effective implementation and continual review of a people strategy to enable all staff to achieve their fullest potential, and in support of good physical and mental health 

• Manage any external HR consultants or tools (e.g. BreatheHR) deemed necessary

• Line management: responsible for the performance management of the Operations Assistant; this will include managing their learning and development and coordinating their workload

• Record keeping: update and maintain HR records whilst maintaining confidentiality requirements

• Performance management: supporting the leadership team in tracking staff development and performance management including setting up relevant processes and tracking mechanisms

• Recruitment: supporting and coordinating recruitment activity as needed.  Including ensuring compliance with salary bands and ensuring fair and equal pay policies adhered to.

• HR queries: being the main point of contact for HR related queries and delegating to relevant managers as needed

• Staff absence: tracking annual leave, sickness and other absence in line with existing policies and setting up new policies as needed

• Team handbook: maintain, update and regularly update the team handbook including regular review of compliance and relevance of existing policies

Legal & Governance 

• Contracts (staff, suppliers and clients): maintain relevant templates and support other team members in setting up contracts for new recruits, suppliers and clients

• Board: Lead preparation and delivery (with the CEO) of board papers and follow up to meetings to deliver all action points

• Companies House & Charity Commission: Track deadlines and ensure compliance with relevant reporting requirements

• Manage all governance aspects (including policies, procedures, and board reporting) of the 501c3 US not-for-profit entity.

IT

• Data security: Implement and maintain relevant GDPR policies; implement and regularly review data security policies to ensure cyber security, data protection and legal compliance

Essential Requirements:

• Demonstrated financial literacy with a degree or qualification in accounting, business, economics, finance, or a related field

• Experience with charity accounting and governance

• 10+ years of relevant experience

• Advance experience of accounting software packages (ideally Xero), including strong Excel / Google Sheets skills

• Understanding of data privacy standards

• Strong communication skills - verbal and written

• Strong planning skills including attention to detail, critical thinking, multi-tasking and problem solving

• Ability to work collaboratively and flexibly to achieve outcomes and a keenness to add value to the organisation’s culture and ethos

• Experience of working in a small, entrepreneurial team

Ideally, this role will be filled as soon as possible, so applications will be reviewed (and interviews organised) on an ongoing basis. Early applications are encouraged.

WHFS is looking for an experienced financial specialist to join its team.

As the Head of Finance, you will be responsible for the charity’s financial management and with the Chief Executive, have oversight of HR and IT operations.  A member of the senior team, you will help shape the organisation’s strategy and provide financial modelling to support sustainability and expansion. You will report directly to the Chief Executive and liaise with our Treasurer.

You will be professionally qualified, have a least three years' experience in a finance role and previously acted in a company secretarial role or providing support to Trustee Boards in a finance capacity. Highly experienced in accounting software packages and experience of transitioning from external accounts provision to in-house is desirable.

WHFS is a women-led charity supporting marginalised women in East London. We are best known for Maternity Mates which supports vulnerable pregnant women and our FGM/C survivors and women's health programme. 

Our aim is to support women to improve their health and wellbeing in a meaningful and sustainable way, by giving them the knowledge and confidence they need to do it for themselves. One of the key ways we do this, is to recruit and train local women volunteers to provide emotional and practical support through meaningful relationships.

We are committed to diversity and inclusion. As a women-led charity, our team is representative of the local communities we work with in London.

Interviews will be held on Friday 28th May 2021.
 

The Operations Manager is a new role for StandOut and offers an exciting, pioneering opportunity for an ambitious individual to play an important part in our future development. 

Reporting to the Co-founder / CEO to help build on the success of StandOut’s first 3 years, you will be responsible for the smooth day to day running of the charity overseeing the operational and business aspects including, but not limited to, the HR, IT, Health and Safety, and Governance aspects of StandOut.

We are looking for an efficient organiser and skilled problem solver who does not shy away from a challenge. Flexible, agile, enthusiastic and highly motivated are words that you or others may use to describe you alongside the ability to build relationships with a range of diverse stakeholders, communicating effectively with all.

This role will suit someone who is seeking to combine their professional expertise with a passion to transform lives and a vision to see that the full operational function of StandOut fit for purpose, meeting the needs of a growing, fast paced charity.

We are currently continuing to work from home. This role will likely involve a hybrid working rhythm of days in the office and days working from home in the future.

Care Services – Operations Manager

Part time: 22 hours over 3 days

Salary: £35,360 FTE (£21,024 pro rata)

We have a unique and exciting opportunity for an experienced Manager to work with our Registered Manager, to deliver outstanding care services. This role will manage, develop and improve the performance, efficiency and impact of care services, using effective methods and strategies. 

The ideal candidate will be self-motivated, dynamic, driven and an excellent communicator who copes well under pressure. A good understanding of current legislation and Care Quality Commission requirements is essential. You will be the face of the service and the one that cascades the values of the organisation to your team and to your customers.

This role will be based in our Borehamwood office and provides services and support in the boroughs of Hertsmere, Watford and Three Rivers.  

Closing date: 26th May 2021

Interview Date: Tuesday 8th June 2021

Job title: Head of EDI group programme

Location: London

Role: Full-time – flexible working considered

Salary: Grade B, £48,270 - £49,832 (FTE) plus £4,000 London Weighting

This new role is key in delivering the EDI programme as it requires development and translation of strategic thinking into practical and operational delivery, working with members on the ground, and the capture of measurable outcomes demonstrating that objectives are being achieved.

About the role

The NHS Confederation champions EDI throughout NHS services by supporting and empowering Members to systematise, embed and be personally accountable for EDI within their local systems, working in partnership with their communities. This is an exciting time to be influential as the new Integrated Care Systems across the country are adopting new approaches to intractable health inequality issues.

The post holder will lead the development and delivery of EDI policy and influencing work and be responsible for delivery of services within the EDI programme to Members including:

• Policy analysis, best practice reports and exemplars, connecting members with the latest policy thinking around EDI.
• Preparing briefings for members on key issues concerning EDI.
• Contributing to the NHS Confederation’s event’s programme.
• Facilitating new national and local relationships, and networking, for members, in the EDI arena.
• Supporting members through development of bespoke offers to aid their development and that of their local systems.
• Using project management skills to direct matrix working across organisational and professional boundaries.
• Using an asset based approach to deliver results.

We would love to hear from you if, like us, you have a passion for taking action against health inequalities. The Covid pandemic has sharply highlighted the long-standing differences in health outcomes due to inequality.

The time is right for radical new thinking and action to ensure equity and improve health outcomes for all.

About us

The NHS Confederation is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our staff networks and a staff forum.

The NHS Confederation is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly to respond to changing circumstances and we want to ensure we do as much as possible to help support a work life balance and take care of employee health and wellbeing.

You will receive an excellent benefits package, including 30 days annual leave, pension scheme, flexible working, salary sacrifice schemes and travel season ticket loans. 

To Apply

Please download the job description and complete the application form. Please note we do not accept CVs. 

Application deadline: Thursday 27th May 2021

Interview date: TBC