Head of people and culture jobs in london
The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.
Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.
We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Working with our animals:
Working with our rescues is a very rewarding experience. Your work plays a vital role in giving our dogs and cats a chance at finding their forever home. Everyday will be different and will come with its own unique challenges. We are looking for people with the resilience and adaptability to handle all aspects of this role. It is important to note that the role does involve a lot of physical tasks which are required to provide the exceptional standards of care to our animals.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:
Acceptable use:
- Researching sector trends, company information, or general interview tips.
- Practicing interview questions with AI tools to improve communication skills.
- Using AI to support with structuring your responses.
Please do not:
- Submit AI-generated responses as your own during the interview.
- Use AI to impersonate or misrepresent your experience or skills.
- Use AI tools during real-time interviews.
Closing date: 13th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
As Finance Director, you will work closely and collaboratively with Amit Sharma (Artistic Director/ CEO) and Iain Goosey (Executive Director), supporting them as they lead Kiln Theatre through a period of transition and growth. As a key member of the Senior Team, the Finance Director will be responsible for Kiln Theatre's financial health and for ensuring that effective controls are in place and that all regulatory requirements are met.
You will lead and manage the Finance department, ensuring that the finance operation at Kiln operates to the highest standards and is effectively embedded within the organisation.
The Finance Director will play a major role in contributing to Kiln Theatre's business planning and strategic development, including identifying opportunities for efficiencies, supporting the resilience of the organisation for the future, ensuring compliance with best practice at all times and helping the company to fulfil its creative and financial ambitions.
The role will work with members of the Board, particularly the Finance & Risk Committee, as well as the external auditors. The Finance Director also oversees the finances for Kiln Theatre Ltd and its two subsidiaries - Tricycle Screen Ltd and Kiln London Productions Limited.
The client requests no contact from agencies or media sales.
We’re excited to recruit our first Major Donors and Partnerships Coordinator to lead on securing and managing key relationships with corporate partners and major donors. This is a brilliant opportunity for someone with proven experience in corporate fundraising and major donor engagement to help shape CLAPA’s high value fundraising strategy from the ground up. If you're passionate about building meaningful partnerships and making a lasting impact, we’d love to hear from you.
You will play an active part in shaping and delivering corporate fundraising campaigns and stewardship activities, with a good level of ownership balanced by the support of an experienced income generation team.
As Major Donors and Partnerships Coordinator, you will contribute significantly to diversifying and sustaining CLAPA’s income. With an ambitious Income Generation Strategy in place, this is a timely opportunity to help strengthen CLAPA’s profile in corporate fundraising and partnerships. Building and maintaining strong, long-term relationships with donors and partners will be a core part of your role.
Working in a small and collaborative income generation team, you will need to be organised, proactive, and able to manage multiple priorities in a fast-paced environment. This position offers a supportive environment where you can grow your skills while making a meaningful contribution.
The Link to apply is listed in the attached Recruitment Pack or can be accessed via the Redirect to recruiter button.
The client requests no contact from agencies or media sales.
Location: Camden/Haringey
Salary: £40,326 - £42,978 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week(Required to work some weekends and shift work)
Contract: Permanent
Closing Date: Wednesday 5th November 2025
Closing Time: 00:00am
Interview Date: Friday 14th November 2025
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Service Manager at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Our 24 hour specialist supported accommodation service provides support for women affected by any form of violence, including domestic abuse and/or sexual violence who are experiencing poor mental health and/or problematic use of substances, to build towards an independent future. This service is a high needs service.
The team delivers one to one support in the form of weekly keywork sessions working within a psychologically informed framework to create support plans with residents and build on skills and competencies. We use a strengths-based approach in the hope that service users can move on into the community or a lower needs service to live a better quality of life whatever that may look like for the individual.
In addition, the team is responsible for the building management including Health and Safety, void turn over, financial management, the repairs and living environment.
About the Role
As the service manager you will oversee the following areas of work of which there is more info in the job Description.
- Operational management of the service
- Lead and develop a staff team
- Manage staff & Service Performance
- Promote Solace and build relationships in the borough
- Ensure Financial accountability & compliance
- Be part of an On-Call Rota
- Corporate Responsibilities
About You
If you demonstrate commitment, innovation, passion, non-judgemental attitude and collaboration, you’ll thrive in our diverse feminist team of professional women.
Ideal candidates will have:
- Sound understanding of practical, emotional, social and economic issues affecting survivors of domestic and sexual abuse.
- In-depth knowledge advising on a range of options including safe housing, criminal justice, civil remedies and risk management.
- Demonstratable knowledge of adult and children safeguarding
- Experience managing staff
- Experience managing a project
- Have Excellent written and verbal communication skills
- Ability to work well under pressure, prioritising workload and crisis management
- Sensitive and non-judgemental approach when working with vulnerable clients
- Experience in risk assessment, management and safety planning
- Willingness to work some weekends to cover the rota
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement/Expression of Interest how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We're looking for a proactive and organised Direct Marketing and Fundraising Officer to support our Public Fundraising team. In this varied role, you'll help deliver engaging fundraising campaigns, manage supporter journeys, and ensure our fundraising efforts run smoothly.
You'll also provide key administrative and project support to the team and the Director of Fundraising and Marketing, with the chance to develop your skills in digital fundraising, data reporting, and campaign coordination. If you're detail-oriented, a great communicator, and passionate about making a difference — we’d love to hear from you!
***Please download the job description for full details***
About You
You are a highly organised and detail-oriented individual with proven administrative experience in a fast-paced environment. You’ll be a confident communicator with strong written and verbal skills, able to draft professional documents and liaise effectively with internal and external stakeholders. Proficiency in Microsoft Office, digital collaboration tools and CRM systems is essential. You’ll also have good numeracy skills and experience maintaining financial records. A natural team player, you’ll be adaptable, able to prioritise a demanding workload, and remain calm under pressure — particularly during emergency fundraising appeals.
Key responsibilities:
· Assist in the coordination and delivery of public fundraising activities during emergency appeals, including managing content and materials, liaising with member agencies, and supporting with reporting and updates for senior stakeholders.
· Provide high-quality administrative support to the Fundraising and Marketing Director and wider team, including diary management, meeting coordination, minute-taking, and general team logistics.
· Help develop and deliver fundraising materials across direct marketing and digital channels, gather content, and ensure assets are approved and shared with key stakeholders.
· Maintain and update fundraising budgets, process invoices, and support post-appeal reviews with external suppliers and partners.
· Contribute to digital activities by supporting basic analytics, user journey testing, and content creation for platforms like YouTube, Instagram, and TikTok, with opportunities to take part in digital innovation workshops.
What We Offer
- Flexible working hours (outside of appeal periods)
- Hybrid working model (some mandatory office days during appeals)
- 25 days annual leave, increasing with service
- Healthcare Cash Plan (value ~£1,660/year)
- Pension contribution (3%, rising to 8% post-probation)
- Wellbeing and mental health support
- Access to Wellhub, discounts, and ticket schemes
- Season ticket and hardship loans (post-probation)
- Cycle to Work and Car schemes (salary sacrifice)
The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during
We encourage early applications and may hold interviews before the deadline.
We are also unable to support applications for our vacancies if you do not have the right to work in the UK.
The client requests no contact from agencies or media sales.
Position: Marketing & Product Lead (Maternity Cover)
Hours: Full-time (35 hours a week)
Contract: Up to 12 months fixed term contract (maternity cover)
Location: Office-based from London with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Professional/Technical
You’ll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
In this role, you'll oversee the delivery of our marketing strategy and insight-led approach to product development for our community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with our supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with our audiences at its core.
You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure we can proactively respond to an evolving external environment.
A key part of your role will be to lead our team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to our incredible fundraisers.
Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.
Please note this is a fixed term contract for up to 12 months
Closing date for applications: 9:00 on Wednesday 12 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Lead the delivery of transformative infrastructure solutions that power conservation.
Digital Delivery Manager
Reference: OCT20252991
Location: Flexible with some travel to Sandy, Bedfordshire, SG19 2DL
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Holidays, Pension and Life Assurance
About the Role
We are seeking an experienced Delivery Manager to lead the successful delivery of complex infrastructure projects within our technology portfolio. Reporting to the Head of Technology: Delivery & Production, you will play a pivotal role in shaping and implementing critical IT infrastructure initiatives that underpin our organisation’s digital transformation.
This is a high-impact role requiring strong leadership, exceptional organisational skills, and the ability to manage multiple priorities in a dynamic environment. You will ensure projects are delivered on time, within scope, and to budget, while maintaining the highest standards of governance and quality.
Key Responsibilities
- End-to-End Delivery: Manage the full lifecycle of infrastructure projects, from initiation through to completion, using appropriate methodologies (Agile, Waterfall, or hybrid).
- Strategic Planning: Define project scope, objectives, and success criteria, ensuring alignment with organisational goals.
- Financial Management: Develop and control project budgets, forecasts, and cost models, ensuring financial accountability and value for money.
- Risk & Issue Management: Proactively identify, assess, and mitigate risks, maintaining robust RAID logs and governance documentation.
- Stakeholder Engagement: Build and maintain strong relationships with senior stakeholders, technical teams, and external partners, ensuring clear communication and timely reporting.
- Team Leadership: Matrix-manage multi disciplinary teams, fostering a collaborative, high performance culture.
- Process Improvement: Drive continuous improvement in delivery processes, governance, and reporting standards.
- Compliance & Best Practice: Ensure adherence to organisational policies, industry standards, and regulatory requirements.
About You
We are looking for a confident and adaptable leader with a proven track record in delivering IT infrastructure projects. You will combine technical understanding with strong commercial acumen and the ability to influence at all levels.
Essential Skills & Experience:
- Significant experience delivering infrastructure projects (e.g. network upgrades, cloud adoption, hardware refresh).
- Strong knowledge of IT infrastructure technologies (servers, storage, networking, cloud platforms).
- Demonstrable experience in budget creation and financial control.
- Proficiency in project management methodologies (Agile, Waterfall, PRINCE2).
- Excellent stakeholder management and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
Desirable:
- Professional certifications such as PRINCE2, AgilePM, or PMP.
- Experience in process development and governance frameworks.
- Familiarity with tools such as MS Project, Jira, Miro, Power BI and Office365.
Why Join Us?
At the RSPB, we believe in making a difference not just for nature, but for people too. You’ll join a passionate, purpose driven organisation where your work directly supports our mission to create a world richer in nature. Our teams are collaborative, supportive, and committed to innovation. Here, your expertise will help deliver technology solutions that enable real change.
What We Offer
- A supportive and inclusive working environment.
- Opportunities for professional development and career progression.
- Flexible working arrangements to support work-life balance.
- A chance to contribute to projects that truly matter.
Ready to make an impact? Apply today and help us deliver the technology that powers conservation.
Closing date: 23:59, Mon, 10th Nov 2025
We are looking to conduct interviews for this position from the 17th November.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.
If you wish to provide a cover letter with your application, please include this at the end of your CV document upload.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
Contact us to discuss any additional support you may need to complete your application.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.

The Senior Digital Marketing & Participation Manager will lead the AMA’s marketing and participation strategy, to build financial growth, visibility, and engagement through co-creation with our community of members. This role will integrate brand development with participatory marketing to develop deeper community connections with members and non-members.
We are looking for someone who will champion innovative, inclusive, and data-informed approaches to build the AMA’s profile and amplify the voices of our members. Our ideal candidate will have strong digital marketing experience at a strategic level, be confident in leading and developing a small team, and have a balanced creative and commercial approach.
As a small team, all of our senior roles include an element of practical delivery and administration. We’re looking for someone who can lead at a strategic level, but is also happy and capable delivering some practical elements within their role too.
Essential experience, skills and attributes
- Experience of leading, developing, and inspiring a small team
- Experience of leading successful digital-focused multichannel marketing strategies driving both income and impact
- A data-driven approach and be confident in analysing data and turning insight into actionable strategy
- Experience in building and engaging digital communities or membership growth initiatives
- A passion for the work, potential, and benefits of the Arts Marketing Association
For more information about the role, and who we're looking for, please visit the AMA website to view the full advert and download the job pack.
Please note: the AMA is a 4-Day Week organisation, so our full time hours are 30 working hours per week (32 including breaks) for full time salary. These are usually worked Monday - Thursday, with Fridays as a non-working day, but we can be flexible on this.
The client requests no contact from agencies or media sales.
This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.
Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.
AKC Building Operations
• Oversee and manage the teams responsible for the reception, security and cleaning.
• To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.
• To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.
• To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.
• To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.
• To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.
• To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. • To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. • To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.
• To maintain and review equipment asset registers and update accordingly.
• Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.
• To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.
• Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.
• To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.
• Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.
• Support the relationships with the tenants of the AKC retail units.
• Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.
• Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC
• Liaise with other building managers on the KX Estate and maintain good neighbourly relations.
• Respond to emergency situations or other urgent issues involving AKC.
AKC Building Administration
• To prepare an annual operational plan and budget for the AKC building management team.
• To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.
• To lead any supplier procurement processes related to building management.
• Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.
• To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.
• To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.
• Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.
• To own the AKC building management risk register ensuring that it is up to date at all times.
• To attend the AKF(UK) Property Committee meetings
• Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.
• To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan
AKC Events
• To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.
• To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.
People Management
• Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.
• Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.
• Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.
• Identify staff with potential for advancement and, as part of succession planning, contribute to their development.
• Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.
Carry out any other duties as assigned by the Head of Kings Cross Properties.
Qualifications
• A degree in Facilities Management or similar qualification would be an advantage.
Experience
• Experience of staff management
• Experience of managing third-party contractors
• Experience in managing complex mechanical, electrical and plumbing systems
• Experience of managing planned preventative maintenance for hard and soft services
• Experience of working in a complex, multi-stakeholder environment
• Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.
• Experience of identifying trends and developing/implementing management reports.
• Experience in a similar field e.g. school, university or charity.
Skills
• Good interpersonal, customer care and liaison with a wide range of stakeholders
• Ability to explain technical issues to non-technical personnel.
• Ability to work both strategically and operationally.
• Ability to successfully manage time, plans and other related tasks.
• Ability to continuously meet targets and surpass expectations.
• Ability to lead, inspire and motivate a team to meet objectives.
• Excellent written and verbal communication skills in English.
• Good presentation skills.
• Excellent communication skills and able to communicate with internal and external customers.
• Commercially aware with good negotiating skills.
• Excellent client facing skills with the confidence to deal with people at all levels.
• Capable of working independently and collaboratively as part of a wider team.
• Good numeracy and presentation skills.
• Self-motivated, action-focused and with a proactive approach.
• Ability to always maintain a professional appearance and approach.
• Proven ability to deal with change.
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join MSI UK as a Lead Analytics Engineer and make a real impact with your skills.
Are you ready to lead transformative analytics in a mission-driven organisation? At MSI Reproductive Choices UK, we’re looking for a Lead Analytics Engineer to shape the future of data-driven decision-making in one of the world’s leading providers of sexual and reproductive healthcare.
Hours: Full time, 35 hours per week
Contract: Permanent
Salary: £58,969.32 - £64,866.26 (Depending on experience)
The Role
As Lead Analytics Engineer, you’ll:
- Design and deliver impactful analytics solutions using Power BI and Azure Analysis Services.
- Lead a team of analytics professionals, mentoring and setting best practices.
- Introduce machine learning and AI to support predictive insights.
- Collaborate with stakeholders to drive data-informed decisions across the organisation.
What You’ll Bring
- Proven experience in analytics, BI, or data science with both hands-on technical delivery and leadership responsibilities.
- Expertise in Power BI, SQL, and semantic modelling.
- Experience applying ML / AI techniques (e.g., predictive modelling, NLP) to real-world problems.
- Excellent communication skills and a passion for mentoring.
- A degree in a relevant field or equivalent experience;
- Relevant certifications in Power BI, Azure, or data science are a plus.
What We Offer – More Than Just a Job
We support your wellbeing, growth, and work-life balance with a range of benefits:
Financial Benefits
- Competitive salary with clear progression
- Up to 5% employer pension contribution
- Blue Light Card discounts
Health & Wellbeing
- 24/7 Employee Assistance Programme
- GP consultations via Doctor Line
- On-site Mental Health First Aiders
Work-Life Balance
- Bank holidays and weekends off
- Birthday bonus day off
- Family-friendly policies
Career Development
- Training and development
- Accredited apprenticeship opportunities
- Clear career progression routes
Ready to lead with data? Apply now and drive meaningful change.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base with home working.
Closing Date: 12th November 2025, midday
*We reserve the right to close this vacancy early if we receive sufficient applications, so please apply as soon as possible. Unfortunately, we’re unable to offer sponsorship – you must have the Right to Work in the UK.
Are you and experienced fundraiser that can hold and deliver a strategy?
We’re looking for an experienced fundraiser who can work alone and confidently to shape and grow our fundraising income.
At Age UK West Sussex, Brighton & Hove (AUKWSBH), we’re proud of the difference we make but we know we can’t stand still. With an ageing population and increasing demand for our services, we’re looking for a highly experienced Fundraiser Manager to help us grow our voluntary income and deepen our impact even further.
This is a pivotal role, leading the development and delivery of a sustainable fundraising strategy that supports our mission to help people love later life.
You will initially work alone as we shape and grow the team going forward. You’ll be confident and assertive in working across the different fundraising income streams and with your knowledge and experience, guide us on what we need to do next.
The role involves developing local relationships, a strong understanding of West Sussex, Brighton and Hove and its communities is essential. You’ll spend time in our centres and communities, building connections and raising our profile locally, so applicants must be based in or very familiar with the area.
What You’ll Do
- Raise at least £500,000 in new money per annum, with a robust fundraising plan.
- Be an exceptional storyteller and writer, who can translate our impact into powerful cases for support across applications, campaigns and donor appeals.
- Shape the future of fundraising at AUKWSBH, advising on priorities and helping to grow the team.
What You’ll Bring
- Knowledge and expertise in all areas of raising voluntary income, knowing where to spend time and energy for an organisation of our size and location.
- Confidence and compliance of fundraising best practice, fundraising governance and law.
- The ability to work independently, with the scope and ambition to grow the fundraising function and resources over time, including the possibility of line managing staff in future.
What We’ll Offer
- An opportunity to create lasting impact across a well-loved and ambitious organisation.
- A vibrant, values-driven culture where your voice and work matters.
- A flexible, supportive team with big plans and a collaborative mindset.
- Hybrid working, with the option to choose your main base from one of our centres (Brighton, Haywards Heath, Horsham, Burgess Hill or Bognor Regis), with the option of home working.
Benefits
We value our team and offer a brilliant benefits package, including:
- Flexible working options
- Ongoing professional development
- 28 days annual leave + bank holidays (pro rata for part-time roles)
- Blue Light Card eligibility
- BUPA Employee Assistance Programme (EAP)
- 4% auto-enrolment pension with life assurance
- Cycle to Work Scheme
- Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We embrace innovation (yes, AI too!), but most importantly, we want to hear your voice.
Alternatively you can download our application form Age UK West Sussex, Brighton & Hove (aukwsbh) current vacancies.
Please note applications without a cover letter will not be shortlisted.
As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application.
We are unable to accept sponsorship applications and you will need the Right to Work in the UK.
The successful applicant will be subject to satisfactory references and DBS check.
Who We Are
At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.
Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.
If you want to make a real difference, come and join us.
Equity, Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.
As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.
We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.
If you require any adjustments during the recruitment process, or need support with your application, please let us know.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Manager
Full-time, Permanent
Salary: £45,981
Location: Farringdon, hybrid working, minimum 2 days on-site
MLC Partners are actively seeking a highly organised and proactive Executive Manager to provide exceptional support to the CEO and leadership team at a renowned, impactful and ambitious charity. Turn2us is a national charity tackling financial insecurity and its structural causes. Offering practical support and information to help everyone thrive, they’re working to change the systems and perceptions that cause financial insecurity across the UK.
If you have the knowledge and experience to ensure the smooth running of the CEOs office; the executive operations, governance and business support functions organisation-wide and you are passionate about this crucial cause - eradicating financial insecurity, then this could be the ideal opportunity to build your career in a charity dedicated to ensuring dignity and equity for all.
Key Responsibilities and Accountabilities
Executive Support to CEO:
- Assemble and prepare papers, being the main point of conduct for CEO key meetings.
- Coordinate, attend, take minutes, and track actions for the Organisational Leadership Team.
- Manage diary, project manage and carry out administration for the CEO.
- Coordinate, attend, take minutes, and track actions for the CEO.
- Follow up on actions from meetings on behalf of the CEO and Chair of EFH, ensuring timely completion.
- Draft correspondence, manage communications, and liaise with key stakeholders including government departments, Patrons’ offices, and external partners, ensuring appropriate professionalism.
Governance Liaison:
- Act as the primary liaison between the CEO and the Group Head of Governance, ensuring all governance-related matters are effectively managed by having weekly check ins with both the Chief Executive and Group Head of Governance, and keeping the Director of People, Culture & Governance informed about pertinent matters.
- Coordinate the preparation and distribution of governance papers and briefing documents for the CEO.
- Ensure timely submission of board and committee papers, ensuring accuracy and completeness.
- Support the CEO in governance-related activities, including regulatory compliance and strategic planning discussions.
- Work closely with the CEO, Director of Finance and Operations, and Property Consultant on property-related matters.
- Act as secretariat for relevant property committees including meeting scheduling, minute taking and tracking actions.
Business Support:
- Lead the induction of new Business Support team members, ensuring consistency in approach.
- Hold regular meetings with the Business Support team, inviting feedback and implementing improvements.
- Lead meetings with Business Support staff to share best practices and resolve operational challenges.
- Foster a positive and collaborative team environment.
- Lead and support the Business Support team, providing a backup service to teams across the organisation, ensuring tasks are carried out in a timely manner. Where there is insufficient capacity within the Business Support Team, this may mean sourcing a temp or outside agency.
Person Specification:
It’s 2025, no-one should be lying awake worrying about mounting bills. No child should be starting their school day cold and hungry. But the fact is, it’s happening, and we want to end it. With an ambitious strategy, we need a strong leader to work alongside the CEO and leadership team who can streamline operations and coordinate key business functions. Successful applicants will have previous experience providing executive support at a senior level with excellent organisational skills and the ability to manage multiple priorities.
You should have a sound understanding of governance processes, including board and committee administration, be an excellent communicator with the ability to draft high-quality correspondence. In addition, you will bring proven leadership experience, motivating and coordinating others, while demonstrating professionalism, discretion, and a commitment to equity, diversity, inclusion, and the values of Turn2us.
Essential Criteria:
- Significant experience in a high-level Executive Assistant or Business Support Management role.
- Strong knowledge of governance processes, including board and committee administration.
- Excellent organisational and project management skills, with the ability to manage multiple priorities.
- High-level written and verbal communication skills, with experience drafting formal correspondence and briefing papers.
- Strong leadership skills, with the ability to coordinate and motivate others.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with digital collaboration tools (e.g., Teams, SharePoint).
Skills:
- Substantial experience working in a senior administrative role or comparable work, highly organised, able to plan proactively and prioritise work, with excellent time management skills and the ability to deliver to a deadline under pressure within a context of competing demands
- Proficient in Microsoft Office suite (Outlook, Word, Excel and PowerPoint), CRM databases and virtual meeting products
- Ability to take a strategic approach, working across the organisation to suggest and implement processes and systems, creating business plans for new initiatives
- Understanding of Monitoring, Evaluation and Learning to support effective impact and continuous improvement, good project management and budgeting skills
- Demonstrable and highly developed interpersonal and communication skills both written and verbal with the ability to manage effective working relationships.
Knowledge:
- Understanding of safeguarding and safe working practices including Equity, Diversity, Inclusion and Belonging and its practical application
- Experience of organisation of meetings, travel arranging, diary management and email management
- Ability to take concise, accurate and efficiently produced minutes of meetings
- Line management experience and ability to motivate others
Attributes:
- Personal commitment to the work of Turn2us
- Resilience, good problem-solving skills
- Initiative/self-starter: able to operate independently and be a team worker.
- A continual improvement approach to yourself and to the work
- Tactful and diplomatic with emotional intelligence
How to Apply/Interview dates
To express your interest or request the full candidate briefing pack, please contact Tess at MLC directly or submit your application via the link provided.
We particularly welcome applications from individuals with lived experience of financial insecurity or those from underrepresented communities, including Black, Asian and minoritised ethnic groups, disabled people, and LGBTQIA+ individuals.
Closing date of applications: Friday 14th November
1st stage interviews: w/c 17th November
2nd stage interviews (face-to-face): w/c 24th November
Location: Reading, Hybrid
Hours: 37 per week
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025
First Stage Interviews: 26th November 2025
Second Stage Interviews: TBC
Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.
Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.
Essential Criteria
To be successful in this role you will need:
- Experience in an administrative role
- Experience of handling large volumes of data accurately, within a fast-paced environment
- Experience in customer service role with set targets and data management
- Demonstrate the ability to be flexible and change priorities within short time frames
- Excellent organisational and prioritising skills to support an ever-changing workload
- To be able to confidently communicate through all communication methods to multiple stakeholders
- Exceptional attention to detail
- Calm and professional, especially when dealing with emotional situations
- Excellent IT and administration skills including experience in processing/inputting data and MS Office
- Ability to work on own initiative without supervision
- A personal commitment to and understanding of equal opportunities
- Experience in using CRM systems
Personal Qualities
- Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders
- Strong empathy with wish families understanding that each child is an individual and may have needs
- The ability to be able to build strong relationships
- Maintain high levels of attention to detail
- Ability to remain calm under pressure
- Punctual and reliable
- Friendly, courteous and professional
- Be motivated to always support the charity and its objectives
Key Responsibilities:
Referral Enablement
- Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
- Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
- Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
- Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
- Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
- Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
- Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
- Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.
Stakeholder Communication
- Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
- Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.
- Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
- Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.
Systems and Processes:
- Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
- Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
- Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
- Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.
Safeguarding and Data Governance:
- Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
- Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
- Raise safeguarding concerns and complete relevant internal procedure
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
The Web & Digital Manager will oversee our websites, paid media, and digital projects, to ensure they drive reach, engagement, and measurable impact. You’ll manage relationships with internal teams, external developers and agencies to lead on the digital strategy and performance, and support colleagues across the organisation to improve our digital presence.
This is a rewarding role in a fast-paced, collaborative team, that is central to delivering our mission to prevent child sexual abuse.
You’ll be proactive and innovative, with a strong track record in managing websites and paid media campaigns. You’ll understand what makes good digital content and user experience and be confident in using data and analytics to evaluate and improve performance. You’ll be comfortable working across multiple projects and with a range of stakeholders.
Here are some of the skills and experience we’re looking for:
- Experience managing websites and paid digital campaigns (Google Ads, Meta).
- Strong understanding of SEO, UX and accessibility principles.
- Confident using analytics platforms to report performance and influence decisions.
- Excellent project management and communication skills.
- Comfortable working on sensitive topics.
- Experience in content design and optimising user journeys.
For a more detailed job description, please request a job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Monday 17th November. Stage 1 interviews are scheduled to take place on Wednesday 26th November and stage 2 interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#communications #advocacy #website #digital #manager #socialmedia #marketing #campaign #paidmedia
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
We are looking for a data professional to support and manage significant changes in the way our charity uses, processes and manages data. Our teams pride themselves on evidence-informed practice, using research and data to enhance their work at every stage. There are elements of our charity’s work which are unique to our field, making our data highly valuable in contributing to the future of preventing child sexual abuse. We collect data all the time: on the individual progress of our clients, the reach of our campaigns and the demand for our support. As part of our new Tech and Data Strategy, we are taking the next stage in our use of data analysis and data science, ensuring that we use our data more effectively and efficiently to support our teams in preventing child sexual abuse.
We are looking for a Data Scientist/Analyst to help us make this change. You will be based in the LFF Research Team, reporting to our Director of Research and Impact.
This role will facilitate better use, processing and management of data across the organisation. It will focus on four areas:
- Data systems and structures
- Data analysis
- Data visualisation
- Data security and compliance
The postholder will work alongside experienced researchers to develop a new portfolio of priority projects to enhance our work. With no fixed task list or assigned service, this role offers the freedom to explore and innovate, identifying where data, data science, and data systems can drive real change.
This role will be remote or hybrid - we have offices in Bromsgrove, Epsom and Edinburgh.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Monday 24th November at 5:00pm. Stage 1 interviews are scheduled to take place on 4th December and stage 2 interviews are scheduled to take place on 10th December for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#data #research #datascientist #dataanalyst #dataanalysis #datasecurity #datacompliance #datavisulisation
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.