Head of people and engagement jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Description:
This is an exciting opportunity for a strategic, experienced and data driven CRM Manager to join the Projects, Data and Insight team at Heart Research UK and oversee the development, implementation, and optimisation of our Customer Relationship Management activities.
In this new role, you will play a pivotal part in developing the charity’s approach to CRM and database engagement. You will be responsible for segmenting audiences, automating communication flows, and driving supporter and non-supporter engagement, retention, and lifetime value.
Key Responsibilities:
- CRM Strategy & Execution: Develop and execute CRM strategies to improve supporter and non-supporter engagement, conversion, retention, and loyalty.
- Platform Management: Alongside the Director of Data, oversee the management and development of the systems which collect and process data, including the CRM database (Beacon) and other fundraising platforms
- Customer Segmentation: Work closely with the Data Analyst to develop an understanding of supporter behaviours to create effective segmentation strategies for targeted marketing and fundraising efforts.
- Campaign Management: Plan, launch, and optimise communication campaigns. Ensure consistent messaging and personalisation.
- Automation: Build and manage automated workflows to onboard new supporters and beneficiaries and deepen and broaden their engagement with the charity.
- Data Analysis & Reporting: Monitor CRM performance and KPIs; deliver actionable insights and recommendations to stakeholders.
- Collaboration: Work closely with Marketing, Fundraising, Health Promotion and Education and Research teams to propose and deliver cohesive journeys and experiences.
- Compliance: Ensure CRM practices comply with data privacy regulations
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.
Community Alcohol Partnerships (CAP) is looking to engage the services of a results-oriented consultant with great people skills to set up CAP projects in high harm areas.
About Us
CAP sets up and supports local partnerships that aim to reduce alcohol harm in children and young people, improve their health and well-being and enhance their communities. Our mission is to create an alcohol-free childhood for all children and young people.
Role Overview
The successful applicant will have a track record of building effective partnerships, the people and communication skills to involve and engage a wide range of local stakeholders and the leadership and project management skills to support projects through each phase of their lifecycle including baseline evaluation, action plan delivery, post intervention evaluation and maintenance/sustainment. After a short familiarisation period the successful applicant will be expected to oversee fast-track development of new CAPs in priority areas and take responsibility for all aspects of their management with minimal supervision.
A key requisite of the role will be the ability to forge effective public/private sector partnerships between statutory agencies, schools, youth charities and retailers following the CAP model and evaluation framework. The successful applicant may come from a police, public health, education, local authority or other relevant background.
Key Responsibilities
· Proactively identify opportunities for new CAPs and facilitate set up of new CAPs in priority areas.
· Ensure that all new CAP projects carry out appropriate and timely interventions and evaluate all activity in line with the CAP evaluation toolkit – including a baseline and post intervention evaluation.
· Raise the profile of CAPs in the North East of England and ensure that their impact is recognised by key stakeholders.
Specific duties to include the following:
o Represent CAP at all operational meetings.
o Ensure that Retail of Alcohol Standards Group (RASG) member companies play a full delivery role in each CAP where they operate as businesses.
o Liaise as appropriate with strategic leads within local enforcement authorities and other partner organisations to initiate and complete agreed actions.
o Encourage all projects to achieve positive local media coverage including via social media and regional news/broadcast media.
o Ensure that all projects carry out as a minimum a baseline (pre-CAP) evaluation and post intervention evaluation following the CAP evaluation framework and project management survey tools.
o Produce a monthly progress report on all schemes and pipeline activity.
o Attend and participate in regular CAP update meetings on Microsoft teams (x12 pa).
o Assist with event planning and profile-raising opportunities such as MP visits to CAP projects.
Skills, attributes and experience
- Essential to the role will be the ability to persuade key stakeholders at local and national level of the need to address underage drinking problems and to facilitate effective and dynamic local partnerships involving any/all of the following sectors: local authorities, education, child protection, social services, public health, police, retailers and licensing.
- Excellent organisational and sound project management skills.
- Great people skills with the ability to build consensus and motivate partners to play a role in timely delivery of an agreed action plan.
- Act as an ambassador for CAP at meetings and events including parliamentary events.
- Excellent presentation and all-round communication skills.
- Capable administrator with the ability to keep accurate records including data collection around outputs and impact evaluation.
Remuneration: Consultancy fee of £320 per day depending on experience. Work will depend on ability to generate interest in setting up new CAPs but we anticipate as a guideline engaging a minimum of 3 days of consultancy per week. All reasonable and agreed travel expenses will be paid in line with invoice arrangements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Based over two hospitals, Bedford and Luton & Dunstable.
Ref EDNE-255
Are you a flexible, empathetic and collaborative individual with substantial experience of providing support, advice, and advocacy and communicating effectively the needs of clients to other professionals? Do you have a proven record of assessing the needs of vulnerable young people who are at high risk of significant harm?
If so, St Giles is looking for an Emergency Department Navigator to join our team and provide vital support for those young people admitted to the hospital right through to their safe discharge back into the community and ensuring that they have access to appropriate longer-term support.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
Working as an integral part of the ED Navigator team, our successful candidate will identify and assess young victims of violence and provide a comprehensive and holistic assessment, advice, referral and support service, exploring innovative and effective ways of supporting them which will reduce their risk of re-victimisation.
You will produce support and risk management plans based on assessments, promoting inter-agency collaboration in the assessment and planning process, and deliver a holistic support service, working solo or with colleagues as the situation dictates, which will include providing practical help such as social and housing support, accompanying to appointments, ETE options and appearing in court. We will also count on you to develop and maintain relationships with partner agencies and to close cases efficiently and positively, identifying a referral route for the client that will identify agencies that can be used for ongoing support.
What we are looking for
• Personal experience of the criminal justice system, lived experience of the issues facing this client group and/or experience of working with ‘high risk’, vulnerable children, young people and/or families
• Experience in working as part of a multi-agency team
• Experience of using support plans, to enable people to successfully access support services
• Substantial experience of engaging successfully with ‘challenging’ young people
• To have a relevant qualification to a good standard or be working towards one
• A knowledge of relevant services for young people and their families in the service provision area
• First-class interpersonal, relationship-building and communication skills, both verbal and written.
Successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing Date: 15th September 2025 at 9:00am.
Interview Date: 22nd September 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services.
In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You’ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships.
Using insight and analysis, you’ll provide recommendations to support the growth of our care services and help keep our Homes thriving.
We’re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model — while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships.
You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits.
Purpose of the role
- To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement.
- To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake.
- To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level.
Key responsibilities
Marketing & Communications
- Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends.
- Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers.
- Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning.
- Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience
- Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly.
- Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group.
- Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors.
- Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth.
Process
- Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment.
- Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting.
- Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention.
- Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments.
Other
- To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
- To understand and ensure we are compliant with Competition & Markets Authority guidance on care home
- To undertake other such duties as may be required and which are consistent with the nature of this role.
Person specification
Knowledge and experience
- Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement.
- Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard.
- Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics.
- Good understanding of relevant marketing and charitable legislation and guidelines.
- Experience of enquiry management and reporting systems (e.g., Found) is desirable.
Skills and abilities
- Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels.
- Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels.
- Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks.
- Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials.
- Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration.
- Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance.
- Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content.
- A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter
Other
- The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required.
- Be willing to work flexibly including some evenings and weekends.
Personal characteristics
- Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values.
- A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach.
- Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery.
- Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges.
- Reliable and professional, with the ability to remain flexible, calm, and composed under pressure.
We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At People for Animal Care Trust (PACT), we rescue, rehabilitate, and rehome animals in need — but none of this is possible without the generosity of our supporters. Every pound raised funds safety, shelter, medical care, and second chances for animals who deserve a brighter future.
We’re looking for a talented and driven Fundraising Manager to lead our income generation and marketing activity, ensuring that every campaign, every partnership, and every piece of content inspires action and delivers results.
This is a mission-critical leadership role that blends strategic thinking with hands-on delivery. One moment you’ll be pitching a corporate partnership, the next you’ll be guiding your team on a multi-channel appeal or reviewing a national PR opportunity. You’ll walk into every meeting with purpose, creativity, and a clear connection to the difference you’re making for animals every day.
You’ll Thrive If You:
Ø Have a proven track record in exceeding fundraising targets across multiple income streams.
Ø Can lead with creativity, strategy, and empathy — bringing out the best in people.
Ø Understand how to connect audiences emotionally to a cause.
Ø Can manage budgets, campaigns, and compliance with confidence.
Ø Are motivated by the knowledge that your work has a direct, life-changing impact.
Your Mission:
Ø Lead a motivated team to deliver PACT’s fundraising strategy.
Ø Build lasting relationships with donors, partners, and stakeholders.
Ø Create and deliver high-impact fundraising campaigns integrated with marketing activity.
Ø Grow our brand reach and supporter engagement through compelling communications.
Ø Ensure every supporter interaction reflects our gratitude, values, and mission.
Be the reason a rescue story can be told.
Be the reason an animal finds safety and a second chance.
What We Offer:
Ø A meaningful role in animal rescue and sanctuary work.
Ø Supportive and inclusive team culture.
Ø Ongoing professional development and CPD opportunities.
Ø 20 days annual leave plus bank holidays (pro rata for part-time).
Ø Pension scheme and wellbeing support.
PACT Animal Sanctuary rescues, rehabilitates and rehomes domestic animals and has a dedicated wildlife hospital for local wildlife.

The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.
You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.
You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders.
You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.
Empathy and sensitivity are required to work closely with patients and their families and friends.
Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.
About the role
As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.
Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.
You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close 9am on 6 October 2025 and interviews will be held w/c 27 October 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief, marital status, or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Do you want to make a meaningful difference in local communities?
We are looking for a Community Support Coordinator to lead and develop our Community Support Volunteer service. You will ensure support for people living with and affected by MND is accessible, safe and inclusive. You will build strong partnerships with health and social care professionals, recruit, manage and guide volunteers, and help ensure individuals have choice and control in the support they receive.
This is an excellent opportunity for someone with experience in managing and co-ordinating volunteers, strong communication skills, and the ability to work collaboratively across a range of stakeholders. The Community Support Coordinator will play a key role in strengthening local services and supporting volunteers to feel valued and effective in their roles.
Key Responsibilities:
- Lead and support a team of Community Support Volunteers, ensuring services are safe, inclusive and meet local needs
- Provide guidance to volunteers on complex care and support issues, including signposting to other services
- Respond promptly to enquiries and referrals, offering information and facilitating access to support and resources
- Build and maintain effective relationships with health and social care professionals and local partners
- Support branches and groups to plan and deliver activities that respond to local needs
- Recruit, induct and develop volunteers, ensuring they are well supported and connected
- Enable effective communication and collaboration between volunteers, staff and partners
- Contribute to service development, sharing feedback and identifying opportunities for improvement
About You:
- Experience leading or co-ordinating groups of volunteers
- Strong communication skills, with the ability to present and influence effectively
- Ability to assess and respond to support needs through a person-centred approach
- Understanding of care and support services across statutory, private or voluntary sectors, and the role of volunteers
- Experience of working with people at risk of harm, and an understanding of safeguarding responsibilities
- Ability to build networks and maintain positive working relationships with a wide range of stakeholders
- Commitment to equality, diversity and inclusive practice
- Confident in prioritising, planning and making decisions independently
- Willingness to work flexibly, including some evenings and weekends
- A full driving licence
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and information about working for the MND Association is available in the candidate pack.
Salary: £37,300 per annum (FTE) £30,243 pro rata
Hours: 30 hours per week
Contract: 12-month Fixed Term Contract
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role is home-based with travel expectations across the designated region: Northern Ireland. This role will also include occasional travel to Northampton as required.
The client requests no contact from agencies or media sales.
Digital Project Manager
Six-month fixed term contract (September 2025 - March 2026)
£39,286 per annum
Full time, 35 hours per week (some flexibility considered)
Remote, office is available if preferred
Interviews, 22nd September
Start, end of September/early October
Charity People are seeking a practical and collaborative Digital Project Manager to lead the delivery of a CRM and project management tool migration into a new cloud based platform. This role will coordinate the co-design and build process with the charity's external partner, and support organisation to adopt using new system widely.
Reporting to the Head of Digital and Data, the Digital Project Manager will lead the co-design and phased implementation of the new cloud based platform across the charity. The initial focus will be on project delivery, CRM functionality, and the development/fundraising pipeline. The role involves working closely with cross-functional teams to ensure successful configuration, rollout, and adoption of the platform. The role is suited to someone who is adaptable, solutions focused and comfortable working within an evolving digital environment.
This can be a remote role, with one or two visits to the London office within the six months required. It is likely that the role of Digital Project Manager will be needed past March 2026, so there is certainly scope for this role to continue.
Responsibilities:
- Develop and manage the delivery roadmap and project plan
- Facilitate workshops and co-design sessions with stakeholders
- Configure and test boards, automations, and dashboards
- Lead change communications and support user adoption
- Monitor usage and effectiveness, propose improvements
- Identify integration opportunities with other systems
- Promote digital innovation and continuous improvement
You will bring:
- Proven experience managing digital projects, especially SaaS or no-code platforms
- Experience with cloud based platforms or versatile work operating systems.
- Strong stakeholder engagement and communication skills
- Familiarity with CRM workflows, sales pipelines, or fundraising systems
- Understanding of Agile/Scrum methodologies
- Ability to translate business needs into digital solutions
- Knowledge of dashboards, reporting tools, and digital adoption strategies would be an advantage
This role is closing on Thursday 18th September at 12pm, a supporting statement is not required for your application. Please do reach out asap to avoid disappointment.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Location: Homebased (requirement to attend meetings at The Grange, periodically)
Hours: Full-time, 35 hours per week, Monday to Friday
What you will be doing
This is a strategic and creative role at the heart of Hearing Dogs for Deaf People’s national fundraising and engagement efforts. The post holder will lead the development and delivery of national community and challenge event programmes across all four UK regions (England, Scotland, Wales, and Northern Ireland).
Using strong project and campaign management skills, the role will grow existing initiatives charity owned initiatives such as the Great British Dog Walk and the 28 Challenge and develop new, audience-led campaigns that inspire public participation, drive fundraising, and deepen long-term engagement with the charity.
In addition to the owned initiatives, the role will promote Hearing Dogs for Deaf People to participants of external national events such as The Great North Run or the London Marathon.
The ultimate objectives are to drive income generation and guide supporters from initial involvement to becoming volunteers for the broader work of the charity and legacy pledgers.
Desired candidate
- Proactive and confident self-starter with proven experience in campaign management, digital fundraising, and audience engagement.
- Strong understanding of social media tools, digital platforms, and challenge event management (e.g. Fundraising).
- Excellent project management and cross-team collaboration skills.
- Ability to develop creative propositions and media plans based on audience insight.
- Comfortable working in a hybrid environment with occasional travel to events and HQ.
- Excellent interpersonal and communication skills coupled with an enthusiastic and positive approach.
How to apply
If you are interested in working with us in this varied and immensely rewarding job, please send your CV and a cover letter explaining why you'd be perfect for the role.
Closing date for applications: Midday on Monday 6th October 2025.
Please send your CV and a cover letter explaining why you'd be perfect for the role.
We are seeking a motivated and proactive individual to join our friendly and supportive team to lead on individual giving, in memory and lottery fundraising - income streams that collectively raise over £1.5m each year. These income streams are at the centre of our new fundraising strategy, and we hope to build on our strong local reputation and loyal supporter base to grow income over the next five years, through online and offline acquisition and retention campaigns.
The successful applicant for this role will have strong experience in individual giving, but equally important is a curious, can-do attitude and a willingness to try new things and learn from mistakes. The right person will thrive in a busy environment and enjoy creating and delivering plans, events and campaigns, being both strategic and hands-on.
Our fundraising team offers a supportive and fun environment, with flexibility including up to 40% working from home, if desired, and a close connection to the work you will be fundraising for - our office looks over the Inpatient Unit and our supporters are passionate about giving back.
Other benefits include free parking and a generous holiday allowance with the ability to buy and sell additional holiday. You can view more information about our range of benefits on our website.
Applicants should be prepared for a two stage interview process, with first interviews held over Microsoft Teams the week of 6th October, and second interviews in person in Pembury the following week.
For more information or for an informal chat about the role, please contact Sarah Bowes, Head of Public Fundraising
To apply, please visit our website.
The client requests no contact from agencies or media sales.
Job title: Website and UX Manager
Service: Digital Marketing
Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance
Hours: 37 hours per week (full time)
Location: Home-based
Contract: Permanent
Responsible to: Website and Digital Content Manager
Family Action & the Role’s Impact:
Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.
For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Job Summary:
As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.
You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.
This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.
Key Tasks & Responsibilities:
1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.
4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.
5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
7. Monitor and improve SEO across the Relate website.
8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.
10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.
11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.
12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.
13. Produce regular reports for senior stakeholders including data and commentary around website performance.
14. Work with external agencies to deliver effective PPC search and display ad campaigns.
15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.
16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.
Main Responsibilities (check the job description and person specification for further details):
· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.
· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.
· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.
· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.
· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.
Main Requirements (check the job description and person specification for further details):
· Extensive experience of managing and developing a website within a complex organisation.
· Experience of developing complex user journeys and improving user experience.
· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.
· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 21st September at 23:59
· To learn more about Family Action: Careers
Interviews are likely to take place virtually on 29th and 30th September.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning and Development Manager
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Learning and Development Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
Yorkshire Cancer Research is seeking an experienced Learning and Development Manager to develop and deliver the Charity’s learning and development strategy.
As a member of the People Team, supporting the Head of People, you will play a pivotal role in shaping the future of learning and development within the charity, identifying learning priorities and translating these into engaging L&D initiatives, aligned to delivering the Charity’s strategic aims. This newly created role offers an exciting opportunity for the role holder to shape the position and further enhance learning and development initiatives offered at the charity.
Specifically, you will:
· Develop and implement a comprehensive L&D strategy that drives a culture of employee-led learning.
· Collaborate with internal stakeholders to identify and assess individual and charity wide learning needs, developing tailored learning solutions that support the charity’s strategic aims.
· Actively promote L&D opportunities and learner stories to inspire employees and reinforce a culture of continuous learning and improvement. Provide guidance to employees seeking professional development opportunities, offering advice on career paths and recommending relevant L&D resources/opportunities.
· Lead the EDI agenda for L&D, ensuring all interventions are inclusive and reporting on key metrics within the L&D strategy.
· Design, source, organise, and deliver impactful training sessions including identifying and working with external providers to ensure training meets all learning objectives.
· Actively identify new ways to deliver ‘on-the-go’ training content, creating high-quality and engaging e-learning or video modules that align with learning objectives.
· Drive a coaching culture by role modelling a coaching style, inviting feedback, and ensuring the charity’s learning provision upskills managers to coach and develop their teams.
About You
To be considered for this role, you will need:
· Proven experience in a similar role, such as a Learning and Development Specialist, with end-to-end design and delivery of training programmes, including training needs analysis and measuring outcomes.
· CIPD Qualified (level 5 minimum) or equivalent with experience in developing an L&D strategy that supports business objectives and designing inclusive learning solutions.
· Excellent interpersonal, verbal, and written communication skills, with the ability to build strong relationships and deliver training effectively.
· High levels of computer literacy, especially with Microsoft Office applications (Word, Excel, Outlook), and strong project management and organisational skills.
Application
Before applying, please visit our Careers Page to view the full role profile for more detailed information about the role and to find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 September 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Communications and Marketing Manager
Salary: £28,000-£30,000 pro rata, pension paid at 4% contribution (Band 3a) pro rata
Hours: 3-4 days (.6 to .8FTE)
Days of work: Flexible to take place between Monday and Friday, TOIL-able hours in the evening or weekends when required
Contract Type: Permanent
Benefits:
-
4% employer pension contribution,
-
6.6 weeks annual leave entitlement (25+8 Bank Holidays)
-
Enhanced sickness pay
-
Monthly independent therapeutic supervision,
-
Take your birthday off
Location: Flexible / Snowdrop Project Offices, Castle Green, 7 Castle Street, Sheffield, S3 8LT
Reporting to: Head of Fundraising
Collaborating with: Community Fundraising and Events Manager
Direct reports: N/A
Closing date: Monday 29th September at 5pm
Interview dates: Interviews will be conducted W/C 6th October.
Start date: Late October/ November 2025
Be part of something life-changing.
At Snowdrop Project, we support survivors of modern slavery to recover from their pasts and rebuild their futures. We were the first UK charity to offer long-term, community-based support for survivors—and today, we continue to lead the way in trauma-informed care, advocacy, and reintegration.
Now, we are looking for a dynamic, innovative and creative Communications and Marketing Manager to join our Fundraising Team, helping us grow our impact and lead our external communications and digital marketing efforts to support more survivors of modern slavery.
About the Role
We are seeking a proactive, engaging, relational individual with who shares our values and is driven to make a difference.
As Communications and Marketing Manager, you will lead on crafting and delivering compelling communications that strengthen our brand, deepen supporter engagement, and drive income. With a strategic approach and a passion for storytelling, you will also oversee and support the delivery of creative, consistent and sensitive messaging internally and externally.
The role is responsible for continuing and enhancing both public and internal communication. We are a growing charity helping to lead the way in supporting survivors of modern slavery. This role is a pivotal part of the Fundraising team and will help us to deliver our aim to empower survivors of modern slavery and exploitation.
This role is designed for someone who enjoys cultivating and developing income through individual giving and thrives on excellent and creative communication.
What You’ll Be Doing:
This person will take the lead on developing and delivering the organisation’s communication and marketing, in line with our branding, mission, vision and values. This includes:
-
Lead on branding, digital presence (website, social media, newsletters), and compelling storytelling to grow awareness, engage supporters, and recruit staff/volunteers.
-
Develop and deliver campaigns, newsletters, and case studies with sensitivity, ensuring consistent brand representation and co-produced content with beneficiaries.
-
Contribute to annual fundraising strategy, create detailed communications/marketing plans with budgets and targets, and strengthen the donor journey.
-
Partner with the fundraising team to drive income through digital marketing, supporter engagement, donor retention, and data-led reporting.
-
Manage eTapestry records, supporter data, and income tracking, while recommending improvements in data management and ensuring GDPR compliance.
We’d love to hear from you if you:
-
Have experience creating engaging and effective marketing campaigns and communications.
-
Are a confident communicator and storyteller who has experience of creating impactful social media messaging.
-
Are proactive, creative, and passionate about our work supporting survivors of modern slavery and exploitation
-
Share our values of compassion, empowerment and collaboration
Why Join Us?
-
Be part of a pioneering, survivor-focused charity making a real impact
-
Work in a supportive, inclusive and values-led organization
-
Have the freedom to bring your ideas to life and take ownership of your work
-
Join a team that celebrates progress, values growth, and genuinely cares
-
Receive a number of benefits including your birthday off and monthly therapeutic sessions
Please see the Job Description document for full details and the Person Specification
How to apply: Click the CharityJob Apply button below. You’ll be asked to submit a CV and cover letter which details your suitability for the role (please read the instructions for completing the cover letter carefully- incomplete or irrelevant cover letters will be excluded) and answer a question about your right to work in the UK. CVs and cover letters will be screened and candidates will be shortlisted based on these.
We welcome every applicant and strive to create and promote inclusive teams. We celebrate difference and encourage everyone to join us, and to be themselves at work.
Please note- we will not be working with recuiters for this post.
Please submit a CV and Cover Letter that addresses all the points detailed in the person specification, giving relevant examples which demonstrate your suitability for the position.
We will be shortlisting for interview based on the below scoring system:
0 – Weak Does not address the essential criteria
1 – Average Addresses part of the essential criteria, provides little detail
2 – Good Addresses the essential criteria, providing some detailed relevant explanations
3 – Excellent Provides a thorough, considered explanation that fully addresses the person specification.
Empowering survivors of modern slavery to rebuild their lives and thrive



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As Director of Fundraising, you will be a key member of our senior leadership team delivering on the strategic objectives of the charity with responsibility for raising £4m this financial year in voluntary income for the Childhood Trust across trusts & foundations, corporates, major donors and community. Delivering growth year on year to support the ambitious plans of the organisation. Directly managing three ‘Heads Of’ fundraising roles, you will create a new fundraising strategy, steer the fundraising team’s activities, secure funding, and cultivate relationships that fuel our mission.
Benefits to working at the Childhood Trust include:
- Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
- Enhanced Maternity/Paternity Leave
- Flexible working environment
- Hybrid working, with the expectation of ideally two days in our office in Victoria a week
- Part time hours are considered
To read more about the responsibilities in the role, please read the attached Job description.
We are aiming to hold interviews the week beginning the 6th October.
Please submit your CV and Cover letter.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London Support Programme - Prison Caseworker
Location: This programme is currently delivered at HMP Downview and HMP High Down. Future delivery is anticipated at HMP Standford Hill, HMP Ford, and/or HMP Coldingley. Administrative tasks may be carried out remotely from home, or from our London office, near Vauxhall.
Contract: 12 months, with the possibility of a permanent position thereafter, subject to funding availability
Hours: Part time, 28 hours over 4 days
Salary: £32,000 FTE (pro-rated)
Reporting to: Head of Service Delivery
-
Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
-
Our vision: A future where everyone can achieve their potential within and beyond prison.
-
Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
-
Our values: Knowledge & evidence, Listening & learning, Performance & impact, Partnership & connection, Challenge & innovation, Person centred & fair
Role summary
The London Support Programme (LSP) is a pilot service delivered by the Hardman Trust, providing pre- and post-release support to people on long sentences who are returning to London. This first year of delivery has enabled us to begin offering support, and we are now refining the programme for its next stage.
We are recruiting two part-time, Prison Caseworkers to deliver frontline support, ensuring that people serving long sentences continue to receive consistent, personalised help in preparing for release and rebuilding their lives.
As a Prison Caseworker, you will provide one-to-one, person-centred support focused on wellbeing, confidence-building, and preparation for life after release.
You will support people to set meaningful goals, connect with services, and problem-solve challenges along the way.
The role involves building trusting relationships, promoting the programme across the prison, keeping accurate records, and contributing to the continued development of this pilot into a sustainable, long-term service.
You will be managed and supported by the Head of Service Delivery.
Core responsibilities
-
One-to-one support delivery – Provide tailored support to people in prison signed up to the LSP, including initial support planning, goal-setting, problem-solving and referrals to both internal (e.g. Grants, Research Volunteers, Penfriends) and external services.
-
Remote support – Provide light-touch support to LSP participants released from prison, during their initial weeks of resettlement, using telephone/video calls, and email to check in, offer guidance, and help address early challenges.
-
Service promotion – Actively promote the LSP within pilot and potential partner prisons to increase sign-ups and engagement.
-
Administration – Keep accurate, timely records of support activities and outcomes using Salesforce and NOMIS systems.
-
Service development – Support the Head of Service Delivery by contributing learning and feedback from frontline delivery, to inform the ongoing refinement of the programme model and resources.
-
Collaboration & team contribution - Work closely with colleagues to promote products and services, gather and analyse user feedback, and ensure continuous improvement. Contribute to organisational reporting, monitoring, and evaluation.
-
General - Participate in regular one-to-ones, contributing to the identification of objectives and professional development goals. Work in line with the Hardman Trust’s values, actively contributing to a culture of learning, reflection, team work and development, ensuring quality in your work. Undertake other duties and responsibilities commensurate with the role, as may be reasonably required by the Hardman Trust.
Person specification
Essential:
-
Commitment to the values, vision, and mission of the Hardman Trust.
-
Experience of working within prisons.
-
Ability to build rapport and trusting relationships with a diverse range of people
-
Experience using case management systems, such as NOMIS and Salesforce.
-
Experience responding to safeguarding concerns and lone working within prisons and in the community (e.g. ACCT documents, Mercury Intelligence Reporting, organisational safeguarding procedures).
-
Excellent organisational skills – The ability to work independently, prioritise tasks, and manage time effectively within a part-time lone-working role.
-
A motivated problem-solver with a common-sense, can-do attitude who relishes working with a diverse range of people
-
The right to work in the UK.
Desirable:
-
Experience of working with people on long sentences
-
Prison vetted and holds current security clearance
-
Understanding of the challenges faced by people on release from prison
-
Knowledge of London-based support services relevant to resettlement.
What we offer
-
Monthly wellbeing supervision
-
Travel expenses paid
-
Opportunities to collaborate with colleagues at team away days
-
28 days of annual leave, and bank holidays (pro-rata)
-
Birthday day off in addition to annual leave
-
Eye test cost reimbursed up to £25
-
Learning and development annual training budget £500
-
Standard pension contribution
-
A supportive, values-driven culture where your contribution makes a difference.
This JD will be subject to periodic review in consultation with the job holder.
Please apply via Charity Job
Application and interview process: Applications will be considered, and interviews conducted, on a rolling basis until the right candidates are appointed.
Interviews: Interviews will be conducted on a rolling basis until the right candidates are appointed.
Start date: December 2025 or early January 2026. Appointment is conditional upon successful prison security clearance and any additional referencing checks.