Head Of People Jobs
About Pancreatic Cancer Action:
Pancreatic Cancer Action (PCA) was founded in 2010 by a rare survivor of the disease. We are a small, creative and passionate team committed to improving early diagnosis and saving lives. In August 2020, Pancreatic Cancer Action merged with Pancreatic Cancer Scotland making our team stronger than ever.
Pancreatic cancer has only a 7% survival rate and this figure has not improved significantly for over 50 years. Despite it being the 5th biggest cancer killer in the UK, pancreatic cancer receives only 3% of overall research funding.
With a strong focus on early diagnosis, it is Pancreatic Cancer Action’s aim to improve survival rates through raising awareness, medical education, improved patient information and by funding research specifically into the early diagnosis of pancreatic cancer. Simply put, we want more people diagnosed in time for surgery, currently the only potential for a cure.
Main responsibilities:
- Develop and grow the annual programme of fundraising events such as the London Marathon and Great North Run.
- Grow and steward a pipeline of new and existing community and events audiences and fundraising opportunities with a particular focus on England. Ensuring to always maintain the highest quality supporter journey.
- Manage the delivery of the virtual challenge events. Add insight and support the annual Pancreatic Awareness Month Campaign and help to further develop Pyjama’s for Pan Can to new audiences.
- As a senior member of the Income Generation Team you will contribute to robust financial planning, management and reporting of income and expenditure in your own areas of expertise.
- Responsible for the delivery and recruitment into PCA’s Challenge Events programme making sure participants receive exceptional supporter care.
- Develop compelling and engaging third party fundraising materials to inspire supporters to reach their maximum fundraising targets.
- Contribute to the development of automated and integrated supporter journey and engagement plans with the support of the Head of Income Generation to ensure a consistent and efficient supporter experience.
- Seek out engagement opportunities to support donor acquisition and retention utilising new and existing channels and platforms.
- You will be an excellent relationship manager who can maintain accurate records on our CRM system (Salesforce) to ensure that we develop, engage and update our supporters.
- Work closely with colleagues in Marketing and Communications, to create engaging products and community and event campaigns. Updating the fundraising section of the PCA website and other third party platforms with compelling content and seamless user journeys.
- Be competent at data inputting, IT literate and very organised. Empathy and excellent communication skills are vital in this role and the candidate must be able to collaborate and work well as part of a team.
- Attending when necessary, external events, conferences and exhibitions across the UK and being the face of Pancreatic Cancer Action, acknowledging that some of these may involve overnight stays and weekends.
Income and targets
- Help to grow Pancreatic Cancer Action’s income from community and challenge event fundraisers.
- Develop ongoing stewardship journey for Community/DIY Fundraisers and increase average gift though exceptional supporter care.
- Achieve Financial and non-financial targets and KPI’s from corporate and community fundraising as agreed with the Head of Income Generation.
- Monitor and control allocated fundraising budgets and regularly update the Head of Income Generation.
- Prepare and monitor reporting for all online fundraising platforms to fit with our accounting systems reporting this to the Head of Income Generation monthly.
- Contribute to Pancreatic Cancer Action’s fundraising strategy.
The role of HR/Payroll Officer is a vital one and will enable SWT to deliver a consistent employee experience for all staff. You will be supporting the Head of People & Operations with general human resources duties including recruitment and on-boarding of staff, updating policies, supporting staff engagement and processing payroll.
The client requests no contact from agencies or media sales.
We are looking for an experienced leader to develop and inspire our Therapeutic Wellbeing services department to deliver on our mission to help people have safe, healthy and happy relationships.
The role
A pivotal role, leading a newly formed team, you will lead and develop a range of Therapeutic and wellbeing services, delivered to support individual adults and children, couples and families. You will be accountable for the operational management of the department, but you will retain a strategic and tactical focus by providing effective delegation, challenge and support to your Senior Management Team.
About you
You’ll be a values driven leader adept at getting the best out of people and leading through people with strong coaching skills. You will be a passionate advocate for the role of counselling, therapeutic interventions and wellbeing support, and you’ll be experienced in having a voice at a strategic level. You’ll have a strategic and commercial focus with experience of growing and mobilising services. You will also have extensive knowledge of Safeguarding legislation and experience of managing Safeguarding issues. Above all you will have a solution focused attitude to providing positive leadership in a changing environment.
We are actively seeking to diversify our leadership team and strongly encourage applications from individuals within the global majority.
We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.
About us
This is a pivotal time for TLC: Talk Listen Change as we develop our new Therapeutic Wellbeing services department, embedding existing counselling and community support services while developing several new ones.
We aim to provide a working environment and a range of services that successfully champion and deliver our core values of being Authentic, Safe and Person Centred.
We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.
We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us.
This post is subject to an enhanced DBS check.
Interviews are scheduled for w/c 6th May 2024 and will take place at our Head office Trafford House, Chester Road, Manchester (request for online interview will be considered).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK Sutton are looking to hire an experienced manager who has a background or interest in community delivered health services.
At our independent charity based in London Borough of Sutton, the Head of Health Services will lead on and develop Age UK Sutton's community health commissions including; our Hospital Discharge service which provides practical support to older people in the first days and weeks after discharge from a hospital admittance; Dementia Peer and Practical support service, delivering information, advice, peer support and some practical support to those living with or affected by Dementia; and the innovative Older Person's Mental Health Peer Support service operating in partnership with Sutton's Community Mental Health services and South West London Mental Health Services.
The Head of Health Services will have delivery objectives to achieve with their operational team, with current direct line management of 9 staff over 3 services and have strategic development opportunities to deliver excellent services to the older population in London Borough of Sutton.
The Head of Health Services will be an integral part of Age UK Sutton's Leadership team, with overarching responsibility for keeping our vision to make Sutton an Age Friendly place to live, at the centre of all what we do.
For more information of the operational duties and responsibilities of the role along with the person specification, please download the full Job Pack below.
We welcome informal discussions about the role and are happy to answer any questions you may have before applying, but will not impact decision making for selection of the candidate.
Please note that CVs not accompanied by a covering letter will not be considered.
This role is being advertised on a rolling basis, meaning that if we find a suitable candidate before the final closing date, we may close this advertisement early. We will review applications as they are received and will invite suitable candidates to interview – you will be contacted to gather your availability should this apply.
We strive to make our recruitment process fully accessible to all applications and anyone who may require additional support or reasonable adjustments – see more here. If you would like to discuss anything with us, including the opportunity for extra time to apply to this role, please contact us. This will not adversely affect your chances of being shortlisted or invited to interview.
Final closing date for applications: Sunday 12th May 2024
We recognise that everyone is unique and may have particular needs during the recruitment process. Therefore if there is anything you would like to discuss in relation to that process, please contact us.
We welcome applications from all sections of the community and especially from under-represented groups.
We strive to make our recruitment process fully accessible to all applicants, including those with a disability, long term condition or anyone who may otherwise require additional support or reasonable adjustments.
An applicant’s disclosure of their disability will not disqualify nor adversely affect the candidate’s chances of being short listed or offered the post.
The client requests no contact from agencies or media sales.
Are you a HR / People & Culture Manager looking for a new challenge? Do you have experience of successfully delivering a strategic people plan?
My client is awarding & assessment organisation who is looking for someone to lead the people & culture team. You will be responsible for making a really difference for all staff across the organisations.
We are currently recruiting for a People and Culture Manager. This is permanent position working 36.5 hours per week.
The role will be mix of home working as well as working from the clients office in Derby 2 days per week. There will also be some travel to Wolverhampton on occasions.
You will be an experienced HR manager who is ideally CIPD Level 5 or 7 qualified.
Paying £33,075 - £41,895 per annum depending on skills and experience.
Role
- To collaborate with the Executive Leadership Team on the strategic people plan.
- Leading and advise the Executive Leadership Team and Senior Leadership Team on employment law, employee relations and up to date employment trends.
- Be responsible for the employee lifecycle in line with employment legislation.
- Manage people & culture teams effectively.
- Supporting line mangers with all HR related queries
- Deliver the organisation's strategic plan.
- Formulating and delivering people plans at an operational level
- Lead the direction on recruitment, to ensure organisational recruitment needs are met.
- Ensuring policies and processes at each area of the employee life cycle are compliant with UK employment legislation, including recruitment, onboarding, probationary, pay and reward.
- Ensure line managers are effectively briefed on any relevant changes to employment law and group policies and procedures.
- Managing the employee relations workload effectively including leading on more complex and challenging employee relations cases.
- Create and deliver training to managers on managing people in line with the group's people polices.
- Leading on the performance management continuous review cycle, ensuring that the pay review process is fit for purpose and competitive.
- Reviewing internal HR policies and leading on continuous improvements and recommendations to maintain compliance.
If you are interested in applying for this through TPP Recruitment then please do so by sending your CV to
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Full time, 35 hours per week
Permanent
Grade BL, Salary £65,484 per annum
Location: London (Hybrid working, with minimum 2 days per week in the office)
Closing date: 23:59 on Wednesday 01 May 2024
Interview dates: 13 – 17 May 2024, exact timings TBC
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline.
Research is a key pillar of our organisational goals. We are looking for an experienced, dynamic manager with exceptional research skills and knowledge, who is interested in tackling the major challenges facing primary care.
In this role, you will be responsible for a diverse range of activities and programmes. You will play a crucial role in developing the evidence-base for our high-profile influencing activity, through both in-house research and commissioning activity externally. This is an exciting time to join the organisation in the run-up to a general election, where you will play an important part informing our national policy, press and campaigns activity.
You will also shape the strategic direction of our research and innovation programmes, which support the development of research skills in general practice and facilitate sharing of innovative practices to improve patient care. This includes management of our Research and Surveillance Centre contract collaboration, which delivers instrumental insights for the UK Health Security Agency’s disease surveillance across the country, as well as our Research Ready programme, which helps to get practices prepared to carry out research.
If you are a driven, collaborative problem-solver, with exceptional analytical skills, a deep understanding of research methods, excellent written and verbal communication skills, proven people management abilities, with an eye for detail, and you are looking for a varied role where you will quickly be able to offer real value, then this is the role for you.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions.
To apply, please apply directly on the RCGP Vacancies page by providing both your CV and a covering letter/statement.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
'Building a sustainable future for general practice'
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Springfield Advice & Law Centre is a community based legal practice and a registered charity. We were formed in 1982 when we were set up to serve the mental health community. We are based mainly on the site of Springfield University Hospital Mental Health NHS Trust. Springfield Law Centre is unique as a working model of a health justice partnership.
We are seeking a for a new Director & Head of Legal Practice to take forward this unique, niche Law Centre. There is an opportunity for expanding the work of the Law Centre and showcasing the worth of health justice partnerships.We are looking for an energetic and compassionate lawyer with a broad experience of either housing or community care casework and representation, who is capable of being a legal aid category supervisor in either area, who has the confidence to lead the team and to develop it so that we can continue to make a real difference within the community.
Qualifications and experience
- 5 years’ PQE qualified lawyer, with demonstrable experience of management at a senior level.
- Ability to meet the supervisor for the Legal Aid Agency contract in either housing or community care.
- A track record of implementing and managing change.
- A track record of leading and motivating others demonstrating strong people skills.
- A track record of innovation and problem solving.
- Appropriate skills and experience that demonstrate an ability and commitment to manage staff effectively. This should include support, supervision, and appraisal and performance management.
- Appropriate skills and experience to effectively handle and manage complaints.
- Experience of managing a Legal Aid Agency Contract and Legal Help matters, with billing targets.
- Ability to bill all types of legally-aided work and to report to the Legal Aid Agency.
- Ability to manage a varied caseload of sufficient, appropriate matters to meet the billing target in place.
- Ability to draft appropriate documentation in your specialist area of law.
- Experience of giving successful training or talks, for example giving presentations, or
- representing clients before Courts or Tribunals.
- Skills
- Ability to take an active role in, leading the direction of the Law Centre, developing new strategies and raising profile.
- Ability to manage the Lexcel Quality Mark and ensure that systems and standards are maintained across the organisation so that audits are passed.
- Ability to understand the financial viability of the Law Centre.
- Ability to report effectively to funders and to monitor progress against grant funded projects.
- Commitment to equality and diversity as set out in the principles and policies of the Law Centre.
- Ability to be self-servicing: you will be expected to manage most of your own typing, filing and billing of Legal Help/Aid cases to comply with LAA requirements.
- Ability to prioritise your workload with minimum supervision.
- Excellent communication skills: you must be able to relate well to colleagues, clients and third parties, in person, in writing and on the telephone, despite the pressures of the role.
- You must be very well organised, with excellent ICT skills, in order to work well under pressure without compromising standards.
- Ability to work flexibly and outside regular office hours including attending and reporting to the trustees on the progress of the Law Centre.
Consideration will be given to requests for flexible or family friendly hours of work to include job share, part time working or specific proposals. The Management Committee consider the range and number of duties to be a full-time role and that any reduction from a full-time role will result in a division of duties to accommodate all aspects of the Law Centre’s needs and aspirations.
The client requests no contact from agencies or media sales.
Working as part of the newly-formed Research Solutions team, this exciting new role will play a pivotal role in accelerating the transition from using animals to using human-specific technologies in medical research.
Job Purpose
• A pivotal outward-facing role focused on growing the charity’s relationships within academia, biotech and pharma, increasing our footprint and positive influence to support the transition to human specific research.
• Act as the charity’s lead scientist, providing expert advice and input to the senior management team.
• A senior member of the charity’s Research Solutions team, providing line management to the Science Manager and support to the wider team.
• Owns the delivery of high-quality products, services, education, and content that provides solutions to researchers and encourages the uptake of new
approach methodologies (NAMs).
Please download Job Pack for full role description
REF-213 546
The Head of Project Development is a new and pivotal role within the organisation that will bridge the gap between our fundraising efforts and the development and implementation of projects. This strategic position is focused on developing new projects based on clear evidence of need and alignment with PCR’s mission and priorities, as well as enhancing the case for existing projects. The role will work in collaboration with the delivery and partnerships team to develop cases for support and secure substantial funding to ensure we can continue to expand and deliver impactful, sustainable projects. The successful candidate will be instrumental in expanding our operational capacity, initiating innovative projects, and contributing significantly to our growth targets for impact and the associated income to achieve this.
Key Responsibilities
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Project Development and Management: Spearhead the development of new projects and work alongside fundraising to develop bids to support existing initiatives, ensuring alignment with PCR’s strategic goals and funding opportunities.
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Fundraising Support: Collaborate closely with the fundraising team to identify and secure funding from large statutory sources, including but not limited to the likes of the National Lottery Community Fund, NHS, NIHR, and Sports England.
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Evidence Gathering: Develop a robust evidence base and demonstrate PCR’s capability through in-house or commissioned pilot work.
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Strategic Planning: Contribute to strategic planning processes, identifying key obstacles to project development, and developing strategies to overcome them.
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Stakeholder Engagement: Engage with internal teams, external partners, and stakeholders to ensure future project alignment with community needs and stakeholder expectations.
Profile of the Candidate
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Proven experience in project development and management, preferably within the healthcare, research, or non-profit sectors.
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Demonstrated success in securing funding from large statutory sources or HNWIs.
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Strong strategic thinking and planning skills, with the ability to identify and address operational and strategic challenges.
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Excellent leadership and team management abilities, with a track record of motivating others to achieve high performance.
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Exceptional communication and stakeholder engagement skills, with the capability to work effectively across various levels of an organisation.
Why Join Us?
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Impactful Work: Make a significant impact in the fight against prostate cancer, contributing to initiatives that save lives and improve patient outcomes.
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Career Growth: This role offers the opportunity to be at the forefront of strategic project development and innovation within a leading research organisation.
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Collaborative Environment: Join a dynamic team of professionals dedicated to making a difference, in an environment that fosters collaboration, creativity, and professional growth.
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Benefits: Enjoy a range of staff benefits, including access to a Bike2Work scheme, mental health services, Perkbox, BUPA health insurance offer, pension, birthday gift, ongoing L&D opportunities, generous annual leave, hybrid working options and a positive, supportive culture.
Application Process
To apply, please submit your CV and a 1-2 page cover letter outlining your suitability for the role, your experience in project development and management, and how you align with PCR’s mission.
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Other Details
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Working type: Hybrid with occasional travel to meetings in and outside the office required.
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Hours: The position is full time at 35 hours per week.
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Salary: £51,579-61,322 commensurate with experience.
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Reports to: Director of Patient Projects and Influencing
The client requests no contact from agencies or media sales.
We are looking for an experienced leader with a strong track record in contract performance and people management to oversee our project activity at Action Foundation and join our Senior Management Team. We need an individual who is analytical, innovative, and able to undertake a collaborative and strategic approach to developing the charity’s services.
The successful candidate will demonstrate their experience in project management and leadership, developing networks and partnerships and have a strong awareness of the issues facing asylum seekers and refugees.
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We are an equal opportunity employer and welcome applications from all sectors of the community.
We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.
Essential information
Hours: 35 hours per week (full time)
Salary: £42,478 – £47,903 per annum plus 6% pension contribution
Annual leave: 28 days + English Bank Holidays
Contract: Permanent, subject to passing a 3-month probation
Application deadline: Midnight Monday 6th May 2024
Interview dates: Week commencing Monday 13th May 2024 at Action Foundation, Newcastle, NE1 2JQ
Pleaes refer to the attachment for the job description
To apply please submit:
- An up-to-date CV
- A supporting statement of no more than 400 words detailing your suitability for the role in reference to the Key Competencies in the Job Description
Details of email address to send completed CV and supporting statement is available on the Action Foundation website.
If you have any queries or would like an informal chat about the role, please contact Duncan McAuley and provide contact details. Details available on Action Foundation website.
The client requests no contact from agencies or media sales.
The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth and turning this into a future significant income stream for the charity.
The role
Develop and drive the implementation of an eCommerce strategy.
Commission and drive a programme to garner customer insights across all channels.
Collaborate with the Head of Retail Shops to connect Scope’s online and brick and mortar propositions.
Use customer insights to inform the buying and merchandising of new goods. To return significant profit margins for the charity.
Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience.
Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit.
About you
You will be an experienced eCommerce leader. And already at a head of level in your current role.
You will have extensive experience of leading large, diverse teams, through a period of growth or change. Strong communication and collaboration skills are critical in this role.
You will also have a commercial and entrepreneurial mindset and understanding of the customer journey. And finally have your finger on the pulse of trends in the digital commerce world.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Please go to the Scope website for further information and the skills and responsibilities required for this role.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
Equality and inclusion are at the heart of our mission. We are committed to creating a diverse and inclusive workplace.
We particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential job criteria.
Please let us know if you are applying under the Guaranteed Interview Scheme.
We encourage applications from underrepresented groups including people in BAME and LGBTQ+ communities.
If you prefer information in a different format, such as large print or Braille, please go to our website for further information.
Find out more about asking for adjustments at interview.
How to apply
If you want to become a Disability Gamechanger, we'd love to hear from you.
Click the apply button to create an account and complete your application form.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 35 days annual leave in Retail
- 27 days plus Bank Holidays in other roles
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
Are you ready to lead strategic operations and contracts for a dynamic mental health charity? Off the Record is an award-winning young people’s mental health charity offering a range of support services for children and young people across the vibrant and diverse area of London Boroughs of Croydon, Sutton and Merton.
We’re recruiting a Head of Contracts & Operations to play a crucial role in the strategic management and oversight of our central services, including finance, administration, data, and premises. You'll lead a team and carry senior management responsibility for these areas.
If you have at least 3 years' experience in senior technical management, excellent organizational skills, and a passion for making a difference, we want to hear from you. Take the next step in your career and contribute to our mission of supporting young people's mental health by visiting our website to access the application pack. Completed applications should be returned to us via email by midday on Monday 29th April 2024.
This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon. Salary is £45,594 inclusive of Outer London Weighting and a range of other benefits.
If you have any further questions please email recruitment or visit our website for more information about our services.
The client requests no contact from agencies or media sales.
Head of Project Delivery (Housing)
High Wycombe, Buckinghamshire and Hybrid Working (minimum two days office)
£94,467 (inclusive of a salary supplement) + Excellent Benefits Package
Our client's vision is to build new affordable homes to help more people who cannot otherwise buy or rent on the open market. The Development Directorate has a programme of between 400 and 500 homes a year with S106, land-led, package deals and joint venture projects. They are looking for a Head of Project Delivery who will be instrumental in helping them achieve this delivery and their wider vision.
It’s an exciting time to join them, on the back of a busy 2024 / 2025 where the Delivery Team managed the completion of over 520 homes. The new postholder will build on this success, motivating the Delivery Team to successfully manage current and future projects.
Reporting into the Assistant Director of Development Delivery, and playing a key part in the Development Leadership Team, this role currently directly manages a team of six, whilst working closely alongside colleagues throughout the Development Directorate and the wider business.
About you
They are looking for someone who can inspire, develop and motivate the Delivery Team, whilst ensuring successful project, programme and contract management. You will need to demonstrate your ability to do this alongside a great record of delivering diverse development programmes and a knowledge of the social housing sector.
Working via a mixture of office, remote and homeworking, you will have excellent and effective communication skills, being able to positively influence all levels of the business and a diverse range of external contacts. . This a great opportunity to join them at a time when you can have a real and personal impact on the future success of the business.
Important Information:
Closing Date for applications: 12 noon, Monday the 13th of May.
Shortlisting: To take place between the 13th - 17th of May.
Interview Date: Monday the 20th of May.
Applications
They welcome applications from all sections of the communities they work in with candidate shortlisting being conducted in line with the essential and desirable criteria set out in the person specification and any mandatory questions that may be applicable.
They review applications as received and may invite candidates to interview at any time, therefore we reserve the right to close this role earlier than the published date should a suitable candidate be identified.
They are proud to be a Disability Confident Committed employer and welcome requests for reasonable adjustments at any stage of our recruitment processes.
Prospectus is delighted to be partnering with Greenpeace UK in their search for an Interim Head of Insight & Analytics. Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. Their independence and global presence enable them to stand for positive change through action to defend nature and promote peace. They investigate and expose global environmental problems, confront those in positions of power and present alternative solutions. This position is offered as a six-month contract (with the opportunity of extending).
As the Interim Head of Insight & Analytics, you will be responsible for the delivery of high-quality insight and the availability of high-quality reporting on all aspects of Greenpeace UK’s engagement, including fundraising, campaigning, and organising. This enables Greenpeace to monitor and optimise the performance of its communications and engagement activities, to ensure that their campaigning has the greatest possible impact and builds a long-term base of engaged supporters. You will line manage a team of three analysts, aiding them to deliver high-quality and timely insight outputs to satisfy a broad range of requests, as well as proactively looking for opportunities where gaps could be filled, and greater understanding gained. You will be responsible for reporting, ensuring that fundraising and digital mobilisation teams can access accurate, up-to-date, and usable information to enable data-driven supporter engagement.
To be successful in this position, you will be a thoughtful and compassionate leader with a background in in project management to improve workflow efficiencies. You should possess the ability to ensure complete understanding of colleagues’ needs through a requirement gathering and briefing process, getting ‘under the skin’ of requests to determine what teams really need. The ability to communicate complex, technical information to non-technical staff is essential. Finally, you will have experience of building and using dashboards, together with experience in scoping, managing, and prioritising large numbers of competing requests for information.
We are reviewing and submitting applications on a rolling basis, so please apply ASAP.
To apply, please submit your CV only. Following this, you will be contacted by Prospectus and potentially invited for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus and Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. We welcome and encourage applications from people of all backgrounds. We select candidates based on how well they meet the criteria for the role and are committed to ensuring that applicants are treated fairly throughout the recruitment process.
This role will work closely with the Head of Support Services supporting our volunteers and wider community through a range of services and events.
You’ll work with our incredible volunteers to support others living with conditions and raise awareness and understanding of our work. You will recruit and support people to engage in volunteering in the way that best suits them.
Alongside this you will undertake administrative work to ensure the smooth running of Support Services, and deliver our flagship in person events.
You will report directly to the CEO and work closely day to day with the Head of Support Services. It’s an exciting role which offers the opportunity to develop a broad range of skills in a supportive, can-do, values led organization.
Role Description
Volunteers
o Working with the CEO and Head of Support Services develop and deliver the Volunteering Strategy for the organisation.
o Work to significantly increase the inclusivity of volunteers and the work done by volunteers.
o Oversee the recruitment of volunteers and ensure appropriate induction in collaboration with relevant staff.
o Deliver mandatory initial and ongoing training for volunteers.
o Working with colleagues, produce and keep up-to-date policies, processes and forms, ensuring volunteers understand and use these resources.
o Provide day-to-day support to volunteers, working closely with the Head of Support Services.
o Manage all volunteer programme communications in collaboration with the Communications Officer including: ebulletins, website, social media and print materials.
o Collect and process feedback and statistics and compile reports on satisfaction and effectiveness as required.
o Provide specific support for volunteering roles including;
Helpline and Telephone Buddies
o Support the transition of the helpline to a new scheme such as our telephone buddy scheme
o Support and review the telephone buddy scheme
o In conjunction with the Head of Support Services, support the implementation and ongoing management of a new Facebook support group
o Collate statistics on helpline calls and report on this monthly.
Local Support Groups
o Support the establishment of online condition specific and new regional groups.
o Undertake visits to Local Support Groups as appropriate.
o Working with the Finance and Operations Manager support the groups to use funds they have raised.
Other Volunteers
o Support Office volunteers in their day to day work, being the first point of contact and allocating tasks.
o Working with the Head of Support Services contribute to the development of the Lived Experience Committee.
o Working with the Head of Fundraising support and engage Ambassador and Fundraising volunteers.
Support Service Coordination
o Ensure the CRM system is up to date with all Support Services information.
o Ensure all statistics relating to Support Services are up to date.
o Ensure Support Services’ phone systems and booked calls are effectively and efficiently set up.
o Ensure accurate record of all research and surveys we are asked to engage in and follow up on outcomes of that research.
o Undertake any small administrative duties as required.
o Where required, provide support in managing the helpline emails.
Support Services Events
o Lead on the development and delivery of three one day conference style events annually. These will be held throughout the UK and will offer panel discussions and networking for our community.
o In partnership with the wider team, occasionally represent The Foundation by running information stands, coordinating volunteers and preparing information for external events such as industry conferences.
o Where appropriate attend and present at external meetings.
o Support the management and delivery of the portfolio of online and in person events delivered by the Pituitary Foundation in conjunction with the wider team.