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Glass Door Homeless Charity, London (Hybrid)
£30,000 - £31,500 per year
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Hopscotch Homecare, London (On-site)
£34,000 - £38,000 per year
In this great role will be an integral part of our Homecare Service and part of the full management team of our charity!
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Closing in 3 days
Sue Ryder, Remote
£45 – 52K per annum plus competitive reward and benefit scheme
Posted 1 week ago
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Glass Door Homeless Charity, London (Hybrid)
£29,060 - £31,500 per year
Posted 3 weeks ago
Closing in 4 days
Ambitious about Autism, N10, London (Hybrid)
£46,048 - £49,705 per year (depending on skills and experience)
Posted 2 weeks ago
Cord, Remote
£38,220 - £42,042 per year
Seeking an experienced institutional fundraiser with excellent writing skills and a passion to design innovative peacebuilding programmes
Posted 1 week ago Apply Now
Mothers' Union, SW1P, London (Hybrid)
£46,000 per year
The Leadership Programme Manager will oversee the development of a leadership programme and its rollout
Posted 1 week ago Apply Now
Closing in 2 days
CBM UK, Cambridge (Hybrid)
£28,290 - £30,020 per year
A vital role to support the Data Team in maintaining & developing the supporter relationship database & support to CBM UK staff.
Posted 1 week ago
Page 9 of 15
Rochdale, England (Hybrid)
£38000 per annum
Full-time
Permanent
Job description
WHAG is a leading Northwest based charity with 40 years' experience of delivering quality support services to vulnerable, homeless women, young parents, men and their families affected by domestic abuse.
 
We support people to overcome their experiences and improve their safety and life opportunities. We give them the information they need to make positive choices about their futures and help develop the skills and resources to take control of their lives, secure their own tenancy and maintain a quality of life for the long term.
 
We are also skilled in delivering relationship training to employers, colleges and schools as part of our mission to end domestic abuse, homelessness, and the breakdown of relationships.
 
WHAG supports and houses people in Rochdale, Wigan, Cheshire West and Chester through some 100 properties across 6 locations. Our dedicated front line teams number 45 working with pride in our values-driven approach and commitment to providing person-led support.
 
About the Role
 
Reporting to the Head of Operations and supported by 6 team leaders and central reporting and administration support, success in this hands-on leadership role is about how you support, coach and develop our capabilities for the future across a diverse range of services and projects.
 
A hands-on and mobile role you provide leadership and support to the services team leaders in each of our service locations and play a key role in developing and enhancing relationships with commissioners.
 
You will guide and support the teams in managing and improving their services so they run to the best of their ability and meet funder requirements. You will coach and innovate our services delivery, identifying and shaping new opportunities to achieve our mission.
 
You will build strong relationships with commissioners and key stakeholders including contract managers, agencies and other bodies offering support to clients to identify new opportunities.
 
You will:
• Bring proven management experience in delivering impact in domestic abuse or similar person-centred services
• Be open and approachable, able to bring empathy, trust and diplomacy to dialogues with staff and the families that we support
• Demonstrate a deep understanding of safeguarding and how to assure its effectiveness
• Have experience of monitoring and reporting against business plans, budgets and KPIs and in developing or contributing successful funding bids
• Demonstrate creativity and imagination in developing and delivering person centred and innovative services
• Be resilient and able to balance competing priorities in a busy work environment
• Be a skilled communicator with a range of audiences and communities and in ensuring communication flows within the teams and across the wider organisation
• Exhibit a demonstrable commitment to equal opportunities and anti-discriminatory practice
• Be passionate about WHAG's aims and ethos and have a high degree of integrity, tact, diplomacy and organisational spirit
• Be a car owner/have access to a car for work purposes and able to commit to the mobile nature of the role
 
We offer:
• A competitive salary with opportunity for further progression in role
• 36 hours per week
• 25 days leave rising to 30 after 5 years with additional holiday purchase options
• Nest pension
• Health Plan including free eye tests, access to counselling reduced gym membership
• Salary sacrifice scheme including cycle to work, tech purchase and charity worker discounts
 
Location: Rochdale (With flexible working)
Contract Type: Permanent
Hours: Full time
Salary: £38,000
Closing Date: 20 August 2025

As provided by the Equality Act 2010 Schedule 9 (Part 1), WHAG are claiming the genuine occupational requirement that the Operations Manager must be female; the role will, from to time to time, be actively engaged with women who have experienced domestic abuse, and it is WHAG's responsibility to prevent any further distress to the women we support.
 
WHAG is fully committed to equality of opportunity and diversity to ensure that we reflect the full breadth of the people and communities we support. It is important that the WHAG team are representative of these communities, and we warmly welcome applications from all suitably qualified candidates.
 
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
 
You may also have experience in the following roles: Service Manager, Team Manager, Service Development Manager, Operations Coordinator, Programme Manager, Project Manager, Community Services Manager, Support Services Manager, Client Services Manager, Regional Manager, etc.
 
REF-222 972
Posted by
WHAG View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 28 July 2025
Closing date: 20 August 2025 at 23:59
Job ref: 222972
Tags: Operations