Head of programme quality and assurance jobs

Join Our Team as a Trusts and Foundations Manager 

Location:

Remote working with some travel to SeeAbility homes. 

Salary:

£48,000 per annum plus benefits 

Hours:

Full time, 37.5 hours per week

Contract:

Permanent

SeeAbility is seeking a Trusts and Foundations Fundraising Manager to join our Innovation and Social Impact team. Could this be you?

We have a rich history as pioneering charity working alongside, and for, people with learning disabilities, autism, and sight loss to make inclusion a reality. Over the last 5 years, fundraising from Trusts and Foundations has enabled our charity to have big impact on the lives of people we support by creating opportunities to develop digital skills, secure employment, benefit from better eye care and speak out against social injustices.

Your role will play an equally important part in our latest strategy. Your talent will enable SeeAbility to launch new and inclusive programmes, co-produced by people with lived experience and in partnership with funders, so that we can continue our vital work of building inclusive communities where everyone can live as equal citizens.

If you’re excited by this role and are looking to take your next step with a successful, supportive, and friendly fundraising team – we’d love to hear from you today.

Your role

To lead on trust fundraising at SeeAbility and to grow and diversify trust and foundation income in line with SeeAbility’s aspirations.

Your responsibilities

• Lead on the development and delivery of a trusts strategy, overseeing the whole trusts portfolio, to generate agreed annual targets for SeeAbility.
• Be the charity’s expert in trust fundraising, adopting a data-driven approach, keeping abreast of sector developments and making the business case for change where appropriate.
• Develop and enhance relationships with existing trusts, delivering first-class stewardship, making appropriate and timely applications to secure agreed annual budget and ensuring that all reporting is completed in line with guidelines.
• Focus on new business and lead on creative, inspiring and professional proposals to trust and statutory funders that operate within the charity’s values and ethical policy.
• Manage, support and mentor the Trusts Fundraiser to secure funds from trusts and statutory sources of income. To lead any further expansion of the trust team in the future if the opportunity arises.
• Implement the systems, tools and procedures to proactively identify new funders that align with SeeAbility’s strategy and ethical policy.
• Work across the organisation to generate new and innovative ways to package up SeeAbility’s work to secure funding.
• To be responsible for setting, monitoring and reporting on income and expenditure budgets and key performance indicators
• To be responsible for developing and delivering the annual work plan for trusts fundraising
• Engage staff across the organisation in trust fundraising to support proposal development, reporting and stewardship and to grow the fundraising culture.
• Ensure all trust records are kept up-do-date on the database.
• Work closely with fundraising colleagues to cultivate a supportive and collaborative fundraising team.

**Please check the Job description for extensive details

**Please kindly upload a cover letter along with your CV for us to consider your application

Our Benefits

Why work for us?

Your development and appreciation 

• Annual excellence awards 

• Long service awards every 5 years and recognition 

• Development Discussions: Opportunity to discuss your progress and your future 

• Leadership development academy for the next steps in your career 

Your work-life balance 

• 33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service) 

• Life events: Time off when you need it most 

• 2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years 

• Enhanced Family-Friendly Pay 

• Paid Fertility Leave 

• Carers Leave available 

• Flexible Working: We are up for anything that works for your team and the wider organisation 

Your money goes further 

• £500 monthly bonus scheme for two lucky colleagues 

• Enhanced overtime rates for working bank holidays and weekends 

• Eligible for Blue Light Card discounts 

• Discounts and cashback at hundreds of shops, restaurants and activities 

• Access to Tickets for Good 

• Pay reviews and commitment to pay competitive rates 

• Employer contributory pension scheme: Support and tools to help you make the right decisions about your future

• Refer a friend and receive £600 

• Paid DBS and renewals 

• Season ticket loans 

• Advance Pay scheme using Wagestream when you need it the most 

Your wellbeing counts 

• Cycle to Work scheme 

• Life assurance of 2x annual salary 

• Free 24/7 employee assistance programme for advice and support 

• Free eye test

• Discounted Gym Membership 

• Dedicated in house Wellbeing Coach for your team 

Safer Recruitment

SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to the following:

• A criminal background check through the Disclosure and Barring Service (where appropriate).
• Documentary evidence to confirm your identity, current address, and the right to work in the UK.
• Health Declaration to ensure that you are medically suitable for the role you have been offered. 
• References will be obtained to ensure satisfactory evidence of conduct in current or previous employment concerned with the provision of services relating to (a) health or social care, or (b) children or vulnerable adults. 

These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.

Diversity

SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition.

We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.

In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.

We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year.  Waddesdon Manor offers visitors a programme of changing exhibitions, talks and tours, family activities and public events.  The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy. 

What you will do:

The role encompasses all aspects of digital marketing activity, including both B2B and B2C. You’ll also be supporting commercial activities for Waddesdon Manor, the trading company RWL which includes Catering for the Manor operation, visitors, retail, public events, private events, The Bow and The Five Arrows, and any special projects for the Rothschild Foundation e.g. future commercial property developments.

Key responsibilities include but not limited to:

• Develop and deliver an online strategy to drive engagement and conversion across Waddesdon’s digital channels.
• Develop and manage digital content, including copywriting and proofreading content to develop our storytelling and ensure academic accuracy, standards and tone of voice are consistent.
• Manage updates to the website to reflect the brand and optimise commercial performance.
• Liaise with internal stakeholders to implement new content, amends and updates, which optimise the website and keep information up-to-date. Be the point of contact to help other departments with advice on digital content. 
• Manage SEO focused activities to increase quality traffic across the website. 
• Plan and manage social media strategy to drive engagement and build new audiences.
• Track and report digital performance across digital channels to enable strategic decision making and share information across the organisation.
• Work with external agencies as required, including managing the Google Grant.
• Be part of project teams to deliver a new website for Waddesdon, trading subsidiaries and the Rothschild Foundation, and support integration of new systems including a DAMS and CRM. 
• Help to develop strategic marketing campaigns for the business and develop plans to increase audiences.
• Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports. 
• Develop partnership ideas for content and social media and work with third parties as required to deliver these.
• Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible.
• Contribute to marketing budget management and assist with budget forward planning in liaison with the managers of each business area eg RWL Heads of Department.
• Work closely with the wider marketing team and all colleagues across Waddesdon, sharing news on activity, to ensure that opportunities are maximised.

You will be a great fit if:

You are a strategic thinker, with a strong creative and innovative background. You’ll combine your marketing digital knowledge and skills with the creative content required in this role.

Your areas of knowledge and expertise that matter for this role:

• Experience of producing and delivering a range of digital content
• Experience of managing SEO and driving website traffic
• Proven experience delivering successful digital marketing campaigns to meet targets
• Excellent copy writing and proof-reading skills
• Experience of planning and scheduling social media campaigns
• Experience of business reporting and forecasting
• Ecommerce experience in the retail sector with proven success to drive sales online
• Comprehensive knowledge of the heritage sector and ecommerce
• Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines
• Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making
• Technical skills in web CMS editing and experience of managing an online shop
• Demonstrate excellent attention to detail
• Excellent written and verbal communication skills, IT and office skills

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Manager to join its Partnerships and Philanthropy Team (PPH). This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate pipelines, by working closely with fundraising colleagues as well as UNHCR internationally.  
 

This role reports to the Head of Philanthropy and manages the Prospect Research Officer. The post holder will identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The post holder will work closely with senior stakeholders within PPH to help drive each area’s strategy and the overall team objectives.
 

The role manages UK for UNHCR’s due diligence process from renewing due diligence on existing pipelines, to completing new due diligence profiles utilising key due diligence tools and platforms, working with the PPH team, SMT and UNHCR’s global due diligence team.
 

Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and corporates.  You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database.  Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.   
 

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
 

 WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  
 

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities 

• Collaborate with the Head of Philanthropy and Senior Stakeholders within PPH, to build upon the overarching strategy for the prospect research function, to deliver a strong and sustainable prospect pipeline
• Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects and building pipelines.
• Lead meetings with senior stakeholders (CEO and Fundraising Heads) to discuss new prospects and the current HNWI portfolio and Corporate pipeline.
• Keep up to date on research and due diligence trends including identifying ways to improve risk research, due diligence and market insight.
• Work within UK4U’s due diligence policy and processes, maintaining a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
• Track and manage prospect research KPIS using power BI.
• Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
• Managing and coaching an officer level prospect research role, overseeing their work on key projects and developing their skills.
• Embed best practice use of the database within the team, developing tools to analyse and review our prospect pool and how prospects are moved through the pipeline.
• Implement new research techniques as they arise, striving to design a high quality and efficient prospect research methodology.
• Carry regular pipeline reviews to ensure pipelines remain dynamic and fit for purpose.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
 

Personal Attributes and Experience

Essential Experience

• Experience of providing strategically aligned research to help identify and prioritise prospects capable of offering significant financial and/or other support. 
• Experience of profiling, network mapping, prospect qualification and other intelligence gathering activities.
• Experience of working with colleagues in Individual Giving as well as with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
• Experience managing, coaching, motivating and supporting more junior members of the team.
• Experience carrying out due diligence.
• Strong understanding of GDPR and working within GDPR policies.
• Experience of working with senior stakeholders (CEO and Trustees and fundraising board members) to identify key prospects within their networks and offering recommendations on next steps and areas of UNHCR’s work that may be of interest to prospects.
• Experience of working on fundraising databases.

 Essential Skills/Knowledge

• Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g., Trustees). 
• Ability to act proactively to identify new prospects.
• Knowledge of due diligence platforms and how to carry out due diligence effectively.
• Ability to lead meetings with senior stakeholders.
• Ability to juggle and prioritise multiple tasks and meet deadlines.  
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Ability to learn quickly and adapt to new situations well.
• Demonstrable strong oral and written communication skills.
• Ability to be discreet with valuable and personal donor details that are often confidential.
• Ability to problem-solve effectively.
• Ability to take a tactful and ethical approach to fundraising tasks/projects.
• Demonstrable understanding of GDPR and other regulatory compliance issues. 
• Ability to work proficiently with CRM databases (knowledge of Salesforce helpful). 
• Ability to work proficiently in Microsoft Office Suite.
• Strong understanding of the UK philanthropic environment across UHNWs/ Major donors/ Trusts and Foundations and Corporates.

Desirable Skills/Experience (not compulsory)
·  Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
·  Line management experience.
 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 
 

What else?
Wellbeing
28 days’ leave per annum plus bank holidays.

• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial 

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

We are actively reviewing applications for this positions and interviews will be held on a rolling basis. To avoid disappointment, submit your application now.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

�� Senior Clinical Services Matron – West Midlands

�� Location: Marston Green, West Midlands
�� Contract: Permanent

⌚ Hours: Full time, 37.5 hours core hours 8am-4pm, Monday to Friday with the occasional Saturday shift
�� Salary Band: £51,078.01 - £56,185.81(depending on experience and skills)

Join MSI Reproductive Choices – Be a Leader in Compassionate Care

We are now seeking a Senior Clinical Services Matron to lead the mobilisation and delivery of clinical services across a newly established region in the West Midlands. This is a unique opportunity to shape services from the ground up and make a lasting impact on reproductive healthcare.

This is a rare opportunity to take on a senior leadership role where you’ll shape and launch clinical services across a brand-new region. As the Senior Clinical Services Matron, you’ll play a pivotal role in building high-performing teams, embedding clinical excellence from day one, and ensuring services are safe, compassionate, and responsive to client needs. If you're passionate about leading change and delivering impactful healthcare at scale, this role offers the perfect platform.

�� Key Responsibilities

• Provide strategic leadership for launching and embedding new clinical services.
• Inspire and manage a team of Clinical Managers to deliver safe, effective, and compassionate care.
• Ensure services are person-centred, accessible, and aligned with national standards.
• Embed robust clinical governance and drive continuous quality improvement.
• Build strong partnerships with external stakeholders, including commissioners and regulators.
• Champion innovation, digital integration, and sustainable service models.
   

�� What We’re Looking For

• Significant senior clinical leadership experience (e.g., Matron, Lead Nurse).
• Proven success in launching new clinical services and managing multi-site operations.
• Strong background in clinical governance, quality assurance, and regulatory compliance.
• Skilled in coaching, mentoring, and developing high-performing clinical teams.
• Strategic thinker with excellent communication, stakeholder engagement, and project management skills.
• Passionate about person-centred care, inclusion, and service transformation.

�� Why Join Us?

• Be part of a mission-driven organisation making a global impact.
• Lead meaningful change in a newly established region.
• Work in a values-driven culture that prioritises learning, safety, and compassion.
• Access to professional development and leadership opportunities.

�� Apply Now

If you're a visionary clinical leader ready to shape the future of reproductive healthcare in the West Midlands, we’d love to hear from you.

About the role

This is a fixed-term opportunity for an experienced Charity Shop Manager to join our team at our Exeter-based charity.

This new role will combine providing support and/or absence cover to our existing shops, along with getting involved in other opportunities for growth and development across the retail team (e.g. volunteering). Working in the shops may involve working to support the shop manager, or stepping in for them at short notice (and quickly getting to grips with their shop, processes, staff, volunteers and customers). This will be balanced according to business needs.

The nature of this role means that you will need to be capable of both leading or being part of a team consisting of shop assistants and volunteers.

There will also be times when you will be working on your own or with our Head of Retail and Enterprise at our Exeter base. The most important thing is that you will be helping us to achieve and exceed business targets for sales, growth and profits.

You will be based either at one of our charity shops, or at our main base in Exeter (to be discussed at interview).

About you

We’re looking for someone with prior management experience in charity retail, and demonstrable knowledge of the sector and its challenges. You will be self-motivated, commercially aware with a creative eye for displays, and constantly seeking new business opportunities. You will be comfortable with both acting as shop manager, and supporting the existing shop team, depending on the situation.

You will have excellent interpersonal, communication and customer care skills and be a person who motivates their team and creates a safe and energetic working environment.

There is a need to travel to different shops in Exeter and East Devon (depending on business needs) so a driving licence and willingness to drive InFocus vehicles is important.

We're looking for a kind, compassionate and resilient Service Manager to join our Braknell Young People's Service.

£40,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Join Look Ahead as a Service Manager for Bracknell Young People, where you'll oversee innovative 24 hour supported accommodation for young people aged 16-25 . You will oversee four projects and diverse teams within the Bracknell Forest Council area.

As a Service Manager, you will lead and inspire front-line staff, fostering leadership and competence development within your team. Your operational excellence will ensure effective management of all projects, maintaining high standards in service delivery. You will be responsible for upholding regulatory responsibilities (OFSTED), ensuring a safe and welcoming environment for our customers, and driving continuous improvement through quality assurance.

In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers.

We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success.

You'll have the chance to grow your leadership skills and advance your career in an organisation that prioritises personal development and values partnerships and collaborative efforts.

What you'll do:

- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
* Responsible for managing and allocating customers to support staff (casework management)
* Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
* Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
* Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
* Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
* Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
* Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
* Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
* Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance

Please see our website for the full job description.

Looking for a role where your planning and co-ordination skills help support learning and development?

We have an exciting opportunity for an Education Co-ordinator to join our Services and Partnerships Team at the Motor Neurone Disease (MND) Association. You will play a key role in delivering high quality, inclusive education activities. Working closely with the Education Lead to co-ordinate a varied programme of online and in-person events, ensuring they are delivered successfully.

This is a great opportunity for someone with strong communication and organisational skills, who is confident working independently, and comfortable with occasional travel and flexible hours.

You will be based from our office in Northampton with the requirement to travel regionally for face-to-face events. We currently host approximately 15 in-person events annually.

Key Responsibilities

• Support the planning and delivery of online, regional, and national education events
• Use event platforms to create, promote, and co-ordinate education sessions
• Manage the education digital survey account (SmartSurvey) to collect feedback and support ongoing improvement
• Identify and negotiate with accessible venues, including carrying out DEI audits
• Maintain accreditation standards with professional bodies such as the Royal College of Physicians
• Attend events and manage pre- and post-event tasks such as communications, attendance, and certificates
• Oversee the Education and Community of Practice inboxes, responding or escalating as needed
• Maintain accurate records in the CRM system to support event co-ordination
• Process the Continued Professional Development fund grant requests and keep related records up to date
• Work collaboratively with internal colleagues to meet project aims

About You:

• Excellent organisational and, both verbal and written, communication skills
• Strong interpersonal skills and the ability to build positive relationships
• Confident using platforms such as Zoom and EventsAir
• Planning and co-ordination skills
• Proactive and able to solve problems on the spot during live events
• Able to use a range of digital tools and adapt to new systems
• Customer-focused and committed to delivering a high standard of service
• Flexible approach, including willingness to travel and work occasional unsocial hours

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 1 day per month with flexibility to attend more in line with business requirements. This role also requires travel to in person events nationally and regionally. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Strong organisational, interpersonal, and communication skills, with the ability to build positive working relationships and communicate effectively in writing and in person
• Confident using digital tools and platforms, such as event software (e.g. EventsAir), Zoom, and other collaboration applications, with a willingness to learn new systems
• A professional and reliable approach, with a focus on delivering high quality service and supporting others effectively

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Are you a dynamic leader with a passion for healthcare excellence and client-centred service? MSI Reproductive Choices is seeking a Regional General Manager to lead our West Midlands region, ensuring the delivery of safe, sustainable, and high-quality reproductive health services.

Location: West Midlands

Hours: 37.5 hours, Monday to Friday

Contract type: Permanent

Salary: £46,434.55 - £51,078.01 (depending on experience and skills)

�� About the Role

As Regional General Manager, you will:

• Lead and inspire multidisciplinary teams across Treatment Centres.
• Ensure compliance with CQC and regulatory standards as the Registered Manager and Controlled Drugs Accountable Officer.
• Drive continuous improvement in client safety, experience, and operational sustainability.
• Develop and implement strategic plans aligned with organisational goals.
• Champion a culture of inclusion, innovation, and excellence.

�� Key Responsibilities

You will be involved with the setup of new sites across the Region which will include:

• Leading the strategic planning and execution of new site setups within the region
• Collaborating with cross-functional teams to ensure seamless integration of operations, technology, and personnel - clinical and non-clinical
• Overseeing the development of timelines, budgets, and resource allocation for each new site
• Recruitment, induction, and training of a full service delivery team including local leadership

The job description for this role is the 'BAU' following initial site and service mobilisation and travel across the Region and to other Regions will be expected.

✅ What We’re Looking For

Essential Skills & Experience:

• Proven leadership of dispersed teams and P&L responsibility (£5m+).
• Strong interpersonal, negotiation, and communication skills.
• Experience in client-focused service delivery and performance management.
• A passion for inclusive leadership and service excellence.

Desirable:

• Experience in private healthcare or NHS.
• Registered Manager status or equivalent leadership experience.

�� Why Join MSI?

• Forget about the worry over mileage or travel expenses - we've got you covered! Your expenses are reimbursed quickly, within just 10 days
• Enjoy (alongside 25 days annual leave plus bank holidays) enjoy a Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday
• Take advantage of perks and discounts on over 4000 retail and hospitality outlets through your Blue Light card
• Access our Employee Assistance Programme and Doctor Line through Westfield Health – 24/7 access to a GP over the phone who can prescribe

The People Department puts our people at the heart of service delivery. Our aim is to recruit, retain and invest in our people to be the best they can be and to support our leaders and managers to deliver outstanding palliative and end of life care services through their people. Our commitment to our staff and volunteers is to value and support them to do their jobs well.

Our organisational values are CORE to everything we do. We value equality, diversity and inclusion and we are working to ensure our leadership and workforce is representative and responsive to the communities we support.

Main duties of the job

Working as part of the Business Partnering team, the People Business Partner will build constructive working relationships with a portfolio of executive directors, senior and middle managers in support of the achievement of shared organisational objectives, partnering leaders and managers to turn their people plans into reality and address issues that may hinder performance and service delivery. Designing, implementing, and evaluating People (staff and volunteer) initiatives that support the Hospice’s strategic aims, and the ambition of the Hospice to move from being a ‘good’ to ‘great’ employer.

Working for your organisation

Every person at North London Hospice plays a role in supporting people to live their lives as well as they can for as long as they can. From our nursing, medical and clinical staff, patient and family support and health and wellbeing teams, cleaners & caterers to communications, finance, HR, retail and fundraising support - we all work to ensure exceptional care.

As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:

• Competitive rates of pay
• Generous annual leave
• Transfer of NHS pension scheme
• Pension - Employer contribution pension scheme
• Access to clinical supervision
• Fully funded Health Cash Plan
• Life Assurance cover
• Flexible/Hybrid Working
• A range of opportunities for professional learning and development
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…

Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.

North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

We're looking for a kind, compassionate, and resilient Service Manager to join our Mental Health service in Slough.

£41,000.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are seeking an experienced and dynamic Service Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs.

As a Service Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement.

In addition to contract oversight, you may also take on a client group specialism (Mental Health and Complex needs), working closely with fellow Service Managers and the Head of Service to promote the consistent and effective integration of specialist approaches across the organisation.

This is a fantastic opportunity for a values-driven leader who thrives in a fast-paced, person-centred environment and is committed to delivering high-impact support.

For a full job description, please visit our website

What you'll bring:

Essential:

Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification

Desirable:

Other relevant professional memberships and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Age UK is hiring a Team Leader to join our National Advice Line!

We are still in a cost-of-living crisis and too many older people in the UK are in desperate need of advice and support. As a Team Leader, you will be playing an important role in this vital service; managing a team of Contact Centre advisors dedicated to providing a high-quality service to those in later life. You will be responsible for the delivery of a professional Information and Advice Line service supporting older people, via telephone, email, webchat and letter. Ensuring the team's development, motivation and performance is in line with the Charity's objectives, you will provide effective and swift response to requests for help and support from advisors on shift.

If you are passionate about developing a team, providing an excellent customer service, and want to make a measurable difference to the lives of older people, this may be the role for you.

This role offers hybrid working between home and our offices in either Ashburton or Blackpool. A robust home broadband connection is essential. The team work from the office at least 1 day a week, although this can be more if you prefer. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to an hour's commute. During the probation and training period you may be required to come into the office 2-3 days a week. We are currently trialling fortnightly office attendance, but this could be subject to change in future.

The Advice Line is open from 8am to 7pm, 365 days of the year and you will be required to work a variety of shifts including some weekends and bank holidays. Full time contracts are for 35 hours per week.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Experience with computer-based systems including Microsoft. A, I, T

Skills and knowledge

* Excellent time-management, planning and organisational skills. I

* Ability to deliver high quality training, clearly and concisely. I

* Highly accurate and having attention to detail. A, I, T

* Excellent literacy and numeracy skills. A, T

* Ability to handle confidential, sensitive information and personal details professionally and in line with current legislation. I

* Excellent communication skills. A, I, T

Personal attributes

* Commitment to providing a high-quality customer service and equal opportunities. A, I

* Ability to support, supervise and lead staff. I

Great to haves:

The below competencies will be assessed at the indicated stage of the recruitment process:

Application = A, Interview = I, Test = T, Presentation = P

Experience

* Previous experience of working in a Contact Centre type environment. A, I

* Previous experience of supervising and leading staff. A, I

Skills and knowledge

* Knowledge of issues affecting older people e.g. the health system, social care. A, I

Personal attributes

* Ability to work under pressure. I

What we offer in return:

· Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme

· Excellent pension scheme, life assurance, health cashback plan and EAP

· Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan

· Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free

· Blue Light Card Scheme

· You Did It Awards – recognition awards from £100-250.

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Job Description

Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-5 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme. Recently we’ve focused on developing and retaining a much larger staff group, using our data better and improving our marketing.

Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly. People with a learning disability, neurodiversity and their family carers are inclusively supported by social prescribers for advice and by health educators/coaches for health-related matters if needed.

Our current Executive Director, who has led Brent Mencap so well for 25 years wants to retire. The successful candidate will build on Brent Mencap’s history, current success and potential so our long-term passion for a healthier and fairer Brent can evolve and improve the lives of Brent People. Are you the amazing successor to lead and inspire our talented, committed team?

We are looking for someone who  

· Has the relevant voluntary sector experience, vision, determination and leadership skills

· Is committed to developing and supporting our diverse staff group

· Can see the bigger picture but also focuses on the important details

· Supports our ethos of person-centred service delivery and activities

· Can communicate well with users, partners, staff, trustees and funders

· Enjoys influencing and raising awareness

· Is entrepreneurial, savvy, confident and can maintain our current  financial stability and diversify our income streams

· Understands the lived experience of disability, long term health conditions and inequality  and wants to improve their lives

· Understands the importance of marketing and data to challenge inequality, promote positive change and attract new funds.

· Can prioritise reviewing and improving our data collection

· Can develop funding project plans that includes staffing for enhanced  wellbeing and creative activities, for  young people, employment  related support and other identified needs

In addition, they will have to:

· Work with the Board of Trustees and staff to develop our vision, implement strategic plans and  deliver agreed objectives

· Be able to ensure all aspects of our work are done safely, legally, in line with our articles/constitution  and able to assess risks and mitigate them

· Be responsible for staff development, management and all aspects of the administration of the organisation

· Be an ambassador for Brent Mencap, meeting and working with leaders with statutory and voluntary sector, Royal Mencap and local Mencaps

· Represent the lived experiences and voices of people with learning disabilities, neurodivergence, long term conditions and their families who inform our work and the work of others in Brent

· Work late occasionally, attend evening events, meetings and occasional weekends and undertake any other necessary tasks as required to ensure Brent Mencap functions safely.

In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. This job description will be subjected to review with the post holder, from time to time to ensure it accurately reflects the duties and range of the post.

This post is:

• subject to Enhanced DBS Disclosure

• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

• Candidates must be eligible to live and work in the UK

• Please note: Our office base is on the first floor of a Victorian building with steep stairs.

To be shortlisted,

· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs

· Be prepared to visit Brent Mencap so key staff and self-advocates can meet them informally before the interview day  or have a 60–90-minute Teams meeting with them. To arrange a face-to-face or Teams  meet up on a Wednesday only  please contact our office manager Simon via the website.

Interview details

· A 4-part Interview with senior staff, self-advocates, operational managers and trustees, will take place at Brent Mencap on Friday 5th or 12th September 2025. Shortlisted candidates will be given a paper-based scenario to complete and send to us on the Thursday before the interview

· We anticipate the full interviews will take 2.5 hours with a 30-minute break at some point.

Agency Framework Manager (Marketing and Communications)
Reference: JUL20254891
Location: Flexible in England
Contract: Permanent
Hours: Full-Time, 37.5 hours per week
Salary: £39,205.00 - £41,856.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

At the RSPB our mission is a big one and we have an ambitious strategy to tackle the nature and climate crisis. We cannot deliver the impact we need with our internal resources alone and require smart, effective use of trusted suppliers to deliver our communications, marketing, fundraising and campaigning activities. As the Agency Framework Manager, you will be responsible for designing, implementing and managing our first procurement framework for agencies, consultants and freelancers, with a remit to maximise value for money, minimise internal transaction costs and deliver maximum impact for the RSPB.

Reporting into the Head of Planning & Delivery, you will also have a dotted line into one of our Senior Programme Managers. You will collaborate with Procurement colleagues, as well as key stakeholders across our HQ and Country teams, to initially focus on the setting up and establishment of the Agency Framework.

You will then transition into the management and implementation of the Framework, acting as support and consultant to the organisation to ensure our ways of working with external partners are appropriate and robust.

This is an important role which needs to embed itself across the organisation and be recognised as the main contact for all marketing and communications agency use. We’re looking for someone who is skilled at navigating internal cultures, comfortable making decisions and having sometimes difficult conversations with both internal and external parties, and able to communicate effectively at all levels.

Key activities will include:

• Design, implement and manage an agency framework for all comms, marketing, fundraising, and campaigning agency spend in line with central procurement processes and policies.
• Work collaboratively with the Procurement team on the tendering process for the creation of the agency framework, working with subject matter experts to ensure we have the right suppliers to meet the needs of the organisation.
• Develop user friendly templates and documentation to make the process of engaging an agency as clear and simple as possible.
• Provide support and guidance for internal teams with the creation of effective briefs, making sure the information we’re providing to agencies is appropriate.
• Provide support and guidance for internal teams during the ‘call off’ process for individual pieces of work, helping to navigate conversations and identify solutions/next steps.
• Provide ongoing supplier management, conducting regular reviews with suppliers and internal teams. Putting in place relevant recommendations to ensure all parties are getting maximum benefit.
• Act as the main point of escalation for agencies and internal key stakeholders, working quickly to resolve any issues and find solutions. 
• Have oversight of agency spend across the organisation. Ensure agreed spend has gone through the appropriate prioritisation frameworks, that budgets are appropriate and that we are getting best value for money.
• Provide reports and analysis to senior leaders on the efficacy of our external agency relationships and contribution towards strategy.

Essential skills, knowledge and experience:

• Demonstrable understanding and experience of supplier management and procurement best practice.
• Demonstrable experience of working with third parties to deliver impactful and cost-effective communications, marketing and campaigning activity.
• Understanding of content, design and creative delivery processes and skill sets.
• Understanding of multiple disciplines within a large charity or complex organisation, for example Brand, Fundraising, Campaigning etc
• Excellent interpersonal skills - building strong relationships with internal and external stakeholders.
• Ability to negotiate and influence to secure positive outcomes for the RSPB. Confident in being able to challenge where necessary and ensure we are getting best value for money.
• Strong written and verbal communication to be able to communicate requirements, expectations and changes in an efficient and effective manner.
• Cost and budget management.

Desirable skills, knowledge and experience:

• An understanding of Project Management frameworks and processes

Closing date: 23:59, Friday, 22nd August 2025
We are looking to conduct interviews for this position from 8th September 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Are you looking for a role where your skills and passion can truly make an impact? This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

We are seeking a Director of Finance to lead financial strategy to ensure long-term resilience, manage the finance team, deliver a high standard of financial governance, and provide effective support for our parishes. This role reports to the Chief Operating Officer.

As a key member of the Senior Leadership Team, you will provide expert financial guidance to the Bishop, Trustees, and diocesan leaders. You will oversee financial governance, treasury and investment management, risk assessment, and IT strategy, ensuring financial prudence while supporting the mission of the Church.

We are looking for a qualified accountant (ACA, ACCA, CIMA) with experience in complex organisations and, ideally, knowledge of the charity or not for profit sector. The successful candidate will have well-developed interpersonal skills, a track record of excellent attention to detail, and the ability to explain complex financial matters to non-finance audiences. A commitment to teamwork and supporting parishes is essential.

An understanding of Catholic Church teachings and values is crucial, as you will play a key role in aligning financial decisions with pastoral priorities.

This role will be working 37.5 hours per week, offering a competitive salary of £85,000 - £95,000 per annum.

Based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA, with regular travel across the Diocese to parishes and diocesan meetings, including the Channel Islands which may require overnight stays. Please note, for this role a full driving license and access to a vehicle will be required.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Role Purpose

The Director of Finance is a key member of the Senior Leadership Team, responsible for strategic financial leadership and ensuring the financial sustainability of the Diocese. This role encompasses treasury management, investment strategy, risk management, IT oversight, and long-term financial planning. It also involves leading and developing a resilient and professional finance team.

The Director of Finance must balance financial prudence with pastoral priorities, fostering trust with clergy, lay leaders, and stakeholders while driving financial and operational efficiencies.

Key Responsibilities

Strategic Financial Leadership

• Develop and implement a financial strategy aligned with the Diocese’s mission and long-term objectives.
• Provide financial analysis, forecasting, and risk management to support strategic decision-making.
• Ensure compliance with Canon Law, UK financial regulations, and charity law across all jurisdictions.
• Advise the Bishop, COO, Trustees, and key leaders on all aspects of financial management.
• Attend senior board and committee meetings presenting clear and insightful financial reports.

Treasury & Investment Management

• Oversee treasury operations, ensuring effective cash flow management and financial sustainability.
• Lead on investment strategy, working with the Investment Committee and external advisors to maximise ethical and responsible investment returns.
• Regularly review Restricted and Designated Funds to ensure compliance with Diocesan policies and procedures for such funds.

Leadership of the Finance Team

• Provide strong leadership, fostering a culture of excellence, accountability, and continuous improvement.
• Develop and mentor finance staff, ensuring they have the skills and support needed to succeed.
• Ensure the efficient operation of financial systems, budgeting, reporting, and internal controls.
• Promote collaboration across diocesan departments, ensuring effective financial stewardship at all levels.

Financial Oversight, Risk Management & Investigations

• Oversee fraud risk management, implementing robust controls to identify, prevent, and address financial irregularities, particularly in parish accounts.
• Develop and maintain a Financial Risk Register, identifying and mitigating key risks across the Diocese, including fraud, liquidity, compliance, and operational risks.
• Regularly review and update the Risk Register, ensuring risks are assessed, mitigated, and reported to senior leadership and trustees.
• Establish and implement risk management strategies, embedding a culture of financial accountability across the Diocese.
• Provide audit support and financial guidance to parishes, ensuring adherence to best practices and regulatory requirements.
• Lead the development of annual budgets, ensuring alignment with diocesan strategy and long-term financial sustainability.
• Develop and maintain long-term financial forecasts, assessing future income, expenditure, and funding requirements.
• Lead and manage complex financial investigations, ensuring transparency, accuracy, and compliance.

Financial Planning & Parish Support

• Provide strategic financial support to parishes, schools, and diocesan agencies, helping them develop long-term sustainability plans.
• Offer guidance on budgeting, financial controls, and fundraising strategies.
• Develop and implement financial training for clergy and parish finance teams to improve financial literacy and compliance.
• Operational & IT Leadership
• Lead the IT strategy, ensuring digital transformation aligns with financial and operational objectives.
• Work with IT providers to ensure cybersecurity, data protection, and technology governance.
• Embed and oversee financial systems and processes, driving efficiency through modern financial software and automation.

Payroll

• Lead the payroll function working closely with the HR manager to deliver a reliable and accurate service for employees. This will include the effective use of the designated payroll IT system.

Governance, Reporting & Compliance

• Ensure full compliance with accounting standards, charity law, and internal policies across all jurisdictions.
• Delivery of the Financial Annual Report and Accounts to agreed timescales.
• Develop and update key policies and procedures to ensure financial governance and accountability.
• Work closely with Trustees, external auditors, and regulatory bodies to maintain transparency and good governance.
• Implement robust internal financial controls to safeguard diocesan assets and mitigate risks.
• Develop a standard suite of financial reports to enable informed strategic and operational decision-making for the Board of Trustees and senior leaders.
• Timely production of monthly management accounts and cashflow analysis

Leadership & Stakeholder Engagement

• Act as a trusted advisor to the Bishop, clergy, Trustees, and Senior Leadership Team.
• Communicate complex financial information clearly and persuasively to both finance professionals and non-experts.
• Build strong relationships with internal and external stakeholders, ensuring financial decisions support the Diocese’s mission.

Other Duties

• Undertake any other reasonable duties required by line manager.

Director of Finance – Person Specification

Competence, Expertise and Knowledge:

Essential

• Degree-level education (or equivalent professional qualification/experience).
• A qualified accountant (ACA, ACCA, CIMA, or equivalent).
• Extensive financial leadership experience, ideally within charities, faith-based organisations, or complex institutions.
• Proven expertise in treasury and investment management, with experience in ethical investment strategies.
• Strong IT acumen, with experience in financial systems, digital transformation, and IT governance.
• Excellent leadership and people management skills, with experience leading and developing high-performing teams.
• Strong interpersonal and communication skills, with the ability to engage clergy, Trustees, and external stakeholders effectively.
• Confident public speaking and presentation skills, with the ability to deliver complex financial information in an engaging and accessible manner.
• Exceptional written communication skills, with the ability to produce high-quality financial reports and strategic documents.
• Knowledge of and commitment to the teachings, values, and mission of the Catholic Church.
• Strategic thinker, with the ability to balance financial discipline with pastoral priorities.
• A full, clean UK driving licence, with the ability to travel across the Diocese, including the Channel Islands.

Desirable

• Knowledge of Canon Law, charity governance, and ecclesiastical structures.
• Experience working in a faith-based or mission-driven organisation.

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying. Please state ‘Director of Finance’ in your cover letter title.

We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.

You will be notified should we wish to progress your application and invite you to an interview.

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.