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Head of programme support jobs in finsbury park, greater london

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Top job
Muscular Dystrophy UK, London (Hybrid)
£40,000 - £43,000 per year
Seeking an Impact Manager to help teams unlock the power of data by finding insights, data-driven decisions, and improving reporting.
Posted 2 days ago Apply Now
The Churchill Fellowship, Westminster (Hybrid)
£50,000 - £55,000 per year
Join us to support people-led change across the UK.
Posted 1 week ago
Closing in 6 days
The Drinkaware Trust, London (Hybrid)
Up to £71,000 depending on experience
Posted 1 week ago Apply Now
Southbank Centre, London (On-site)
up to £65,000 per annum
Posted 2 weeks ago
Sound Minds, London (On-site)
£40,793 per annum FTE (salary will be 0.8 x £40,793) & 3% contribution to pension
Posted 1 week ago
Closing in 6 days
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£42,230 per year
Posted 3 days ago Apply Now
The National Gallery, London (On-site)
£60,753 per year
The National Gallery has a vacancy for a Head of Principal Gifts.
Posted 3 days ago
Closing in 2 days
The Godolphin and Latymer School, London (On-site)
Up to £95,000
Posted 2 days ago
NFP People, London (Hybrid)
£69,700 plus generous benefits
Posted 1 week ago
Prospectus, London (Hybrid)
£56,000 to £68,000 per annum
Posted 1 week ago
Closing in 6 days
Orphans in Need, Stratford (On-site)
£40,000 - £50,000 per year
Posted 3 weeks ago Apply Now
Closing tomorrow
Centre for Ageing Better, England (Hybrid)
£60,571 pro rata per annum
We are looking for a passionate and committed campaigner, determined to create societal change.
Posted 4 days ago
Page 3 of 17
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£31,824 per year
Full-time
Permanent
Job description

As our Service Desk Support Coordinator, you’ll be the friendly face of IT support at the Royal College of Radiologists. You’ll be the first point of contact for our staff, Officers, Examiners, and remote users delivering support across IT and Audio-Visual systems. From troubleshooting tech issues and managing service requests to supporting high-stakes examinations and ensuring our meeting rooms run smoothly, you’ll play a vital role in our reputable team. 

If you are a dedicated professional with a passion for technology and a commitment to delivering exceptional support, the Service Desk Support Coordinator role offers an excellent opportunity to contribute meaningfully within a respected and forward-thinking organisation.

What you’ll do :

  • Providing responsive, customer-focused support via Freshdesk, Teams, email, and in person.
  • Managing IT tickets and ensuring timely resolutions.
  • Supporting Windows, macOS, Microsoft 365, and mobile devices.
  • Assisting with onboarding, training, and documentation.
  • Helping deliver seamless AV and video conferencing experiences.
  • Supporting exams and events—sometimes outside regular hours.
  • Collaborating with HR, Digital Products, and external tech partners.

What you’ll need :

  • ITIL Foundation or equivalent experience in IT Service Management
  • Hands-on experience with ticketing systems, Windows/macOS, Microsoft 365, and Active Directory
  • Strong troubleshooting skills across hardware, software, and networks
  • Excellent communication and customer service skills
  • A proactive, self-starting attitude and a love for learning
  • A commitment to data protection, security, and sustainability

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (60% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Posted by
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 101 - 500
The Royal College of Radiologists logo Play
Posted on: 30 May 2025
Closing date: 16 June 2025 at 23:30
Tags: IT, Customer Service, Digital