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We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year. Waddesdon offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy.
The role of Hospitality Marketing Officer (HMO) focuses on all aspects of traditional and digital marketing activity, both B2B and B2C, in support of some key commercial activities of the commercial trading company RWL (on-site retail and catering, The Five Arrows Hotel, and The Bow Pub).
What you will do:
The Hospitality Marketing Officer is a part-time role of three days a week supporting the marketing of onsite catering and retail operations of Waddesdon Manor, The Bow pub and the Five Arrows Hotel. The role also contributes to Waddesdon Manor and RWL (commercial trading) overall marketing and online strategy, and supports its brand and positioning by working closely with colleagues across both the hospitality and visitor operation.
You’ll develop and implement creative marketing campaigns to promote and increase sales for the following areas of the trading company’s business:
· The Five Arrows Hotel
· The Bow Pub
· Wine at Waddesdon (both wine sales and wine related events)
· Waddesdon online shop (predominantly wine)
· Afternoon teas and special food events in Waddesdon’s Manor Restaurant
The Hospitality Marketing Officer makes a visible impact on the weekly sales results, monthly profit and loss results and in terms of positive customer feedback.
Key responsibilities include but not limited to:
- Input to develop marketing strategies and implement plans to meet commercial targets for hospitality and visitor attraction businesses, in particular supporting increased on-site spend in the Waddesdon catering outlets, including the Five Arrows Hotel and The Bow pub.
- Manage development and update of websites for the Five Arrows and Bow and details of catering and wine events at the Manor.
- Develop strategic marketing campaigns for the Five Arrows Hotel’s core businesses, including bedrooms, restaurant and bar.
- Develop strategic marketing campaigns for the Bow Pub’s core businesses, including restaurant and bar.
- Develop the online wine business including the Waddesdon Wine Club.
- Manage marketing campaigns using the full marketing mix across online and offline channels.
- Manage external suppliers including design, production and distribution of marketing materials and commissioning photography.
- Use a CRM database and email software to effectively manage communications.
- Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports.
- Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible.
- Contribute to marketing budget management and assist with forward planning in liaison with the managers of each business area.
- Work closely with the wider marketing team and all Waddesdon colleagues, sharing news on activity, to ensure that opportunities are maximised.
You will be a great fit if:
You are a strategic thinker, with a strong creative and innovative background. You’ll combine your marketing knowledge and skills with the ability to deliver positive results.
Your areas of knowledge and expertise that matter for this role:
- Proven experience delivering successful marketing campaigns
- Experience of managing budgets, achieving targets, business reporting and forecasting
- Comprehensive knowledge of hospitality, events and the heritage sector
- Confident presenting ideas and campaign plans, and can contribute to regular management meetings.
- Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines
- Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making
- Excellent copy writing and proof-reading skills
- Experience of using WordPress, GA4, Meta and CRM systems
- Demonstrate excellent attention to detail
- Excellent written and verbal communication skills, IT and office skills
Registered Charity
101 - 500
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.
Thank you!
The Strategic Organisational Development Lead is responsible for leading the development of Battersea’s future-focused organisational capabilities - such as project and portfolio management, change management, digital and data skills, and human behaviour change - while ensuring our core frameworks for career development, leadership, and performance management remain aligned with our strategic goals.
Working closely with colleagues from Learning & Organisational Development, HR, Internal Communications, Academy and Volunteering as well as Senior Stakeholders from across the organisation, the Strategic Organisational Development Lead will play a key role in implementing our People Strategy, diagnosing associated capability needs, and designing impactful Organisational Development interventions.
A skilled collaborator and influencer, they will partner with senior leaders and stakeholders to embed best practice, build organisational capacity for change, and position Learning & Organisational Development as a centre of excellence at Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 21st July 2025
Interview date(s): First stage interviews: 5th August 2025. Second stage interviews: TBC
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
Battersea is entering an exciting phase of innovation and transformation during this first year of our new five-year strategy. With increased investment in income generation, we are strengthening our team to drive the growth necessary to achieve our organisational goals.bThis role sits within the Philanthropy, Partnerships & Commercial (PPC) team, made up of Philanthropy & Trusts, Corporate Partnerships & Commercial, Special Events & Stewardship, and Fundraising Operations.
The focus of the Philanthropy & Trusts team is to build a solid base of support through excellent stewardship of existing trusts and major donors alongside cultivation of new prospects, reached through prospect research and the networks of senior volunteers.
The key purpose of this Philanthropy Manager is to meet both financial and strategic KPIs, by managing a portfolio of key individual relationships and cultivating new prospects to support the long-term health of the Philanthropy pipeline. This role, together with Battersea’s other Philanthropy Manager, will also work closely with senior leadership, senior volunteers and other individuals to open up networks and introduce new major donors to Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 3rd August 2025
Interview date(s): w/c 11th August 2025 (1st round), w/c 18th August 2025 (2nd round)
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Registered Charity
501 - 1000
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an ambitious retail manager to support continued growth in our shops and to help us shape change. This is a retail role where you can really make a difference!
North London Hospice has been embedded in the local community for more than 40 years. Our vision is to provide the best of life, at the end of life, for everyone.
Each year our shops raise over £2 million of crucial funding to support people with life-limiting illnesses. We’re proud of the role our retail teams play in helping us provide care every day, but we know our shops can achieve so much more.
This is an exciting time to join our retail team – you can be the change we are looking for!
Our retail business is expanding, and we are now seeking someone who is not only commercially driven but also someone who can inspire others too. The successful candidate will have experience in the charity sector but also have the ability to really deliver for our organisation. In developing and empowering our teams to be the best, you will be helping us provide more vital care to those who need us.
Working across multiple sites, you’ll have lots of innovative ideas and will help us grow even further by developing the performance of our amazing staff and volunteers.
From identifying new opportunities for business growth, to maximising the performance of a portfolio of shops, your role will be dynamic, strategic, as well as creative.
You will lead by example, be on the ground, connecting and empowering our staff as well as developing our community relationships. Our values are important to us and we’re looking for someone who embodies them.
This role is a chance to do things differently, to lead with purpose, and use your skills to do good for our community. If this rewarding role sounds like you, we’d love to hear from you!
As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:
- Competitive rates of pay
- Generous annual leave (27 days plus bank holidays, rising with service)
- Buy and/or sell up to one week’s additional annual leave each year
- Transfer of NHS pension scheme
- Employer contributory pension scheme
- Access to clinical supervision
- Fully funded Health Cash Plan
- Life Assurance cover
- Flexible/Hybrid Working
- A range of opportunities for professional learning and development
- Access to our 24/7 confidential Employee Assistance Programme (EAP)
- Travel incentives (Business mileage reimbursement, Interest-free season ticket loan, Electric Car Scheme, Cycle to Work Scheme)
- Family friendly policies, and special leave
- A supportive and collaborative work environment
- Discounts with local retailers, gyms, and service providers
- Blue Light Scheme membership
- A values lead, inclusive working environment
- Social events throughout the year and much more..
The client requests no contact from agencies or media sales.