Head of safeguarding jobs
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
The Web & Digital Manager will oversee our websites, paid media, and digital projects, to ensure they drive reach, engagement, and measurable impact. You’ll manage relationships with internal teams, external developers and agencies to lead on the digital strategy and performance, and support colleagues across the organisation to improve our digital presence.
This is a rewarding role in a fast-paced, collaborative team, that is central to delivering our mission to prevent child sexual abuse.
You’ll be proactive and innovative, with a strong track record in managing websites and paid media campaigns. You’ll understand what makes good digital content and user experience and be confident in using data and analytics to evaluate and improve performance. You’ll be comfortable working across multiple projects and with a range of stakeholders.
Here are some of the skills and experience we’re looking for:
- Experience managing websites and paid digital campaigns (Google Ads, Meta).
- Strong understanding of SEO, UX and accessibility principles.
- Confident using analytics platforms to report performance and influence decisions.
- Excellent project management and communication skills.
- Comfortable working on sensitive topics.
- Experience in content design and optimising user journeys.
For a more detailed job description, please request a job pack.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Monday 17th November. Stage 1 interviews are scheduled to take place on Wednesday 26th November and stage 2 interviews are scheduled to take place on Wednesday 10th December for shortlisted candidates.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#communications #advocacy #website #digital #manager #socialmedia #marketing #campaign #paidmedia
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join MSI UK as a Lead Analytics Engineer and make a real impact with your skills.
Are you ready to lead transformative analytics in a mission-driven organisation? At MSI Reproductive Choices UK, we’re looking for a Lead Analytics Engineer to shape the future of data-driven decision-making in one of the world’s leading providers of sexual and reproductive healthcare.
Hours: Full time, 35 hours per week
Contract: Permanent
Salary: £58,969.32 - £64,866.26 (Depending on experience)
The Role
As Lead Analytics Engineer, you’ll:
- Design and deliver impactful analytics solutions using Power BI and Azure Analysis Services.
- Lead a team of analytics professionals, mentoring and setting best practices.
- Introduce machine learning and AI to support predictive insights.
- Collaborate with stakeholders to drive data-informed decisions across the organisation.
What You’ll Bring
- Proven experience in analytics, BI, or data science with both hands-on technical delivery and leadership responsibilities.
- Expertise in Power BI, SQL, and semantic modelling.
- Experience applying ML / AI techniques (e.g., predictive modelling, NLP) to real-world problems.
- Excellent communication skills and a passion for mentoring.
- A degree in a relevant field or equivalent experience;
- Relevant certifications in Power BI, Azure, or data science are a plus.
What We Offer – More Than Just a Job
We support your wellbeing, growth, and work-life balance with a range of benefits:
Financial Benefits
- Competitive salary with clear progression
- Up to 5% employer pension contribution
- Blue Light Card discounts
Health & Wellbeing
- 24/7 Employee Assistance Programme
- GP consultations via Doctor Line
- On-site Mental Health First Aiders
Work-Life Balance
- Bank holidays and weekends off
- Birthday bonus day off
- Family-friendly policies
Career Development
- Training and development
- Accredited apprenticeship opportunities
- Clear career progression routes
Ready to lead with data? Apply now and drive meaningful change.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Use your leadership excellence to shape the development of a Bristol-based charity serving homeless and vulnerable clients.
We are seeking an exceptional leader who brings experience of supporting organisational growth and excellence.
InHope helps people in Bristol overcome the insecurities of homelessness, hunger, addiction, and poor mental health. Working in partnership with individuals, churches, community groups and companies our vision is of communities where everybody can reach their God-given potential free from injustice and insecurity.
As the largest city in the South-West, Bristol has always had a challenge with rough sleeping, particularly amongst women. In recent years the need for our services has risen with acutely increasing rents and food prices.
This has led us to a thorough redesign of the way inHope functions. Instead of being organised by venue, since April 2025 we have been organised by the services we offer to clients through all of our venues. These cover provisions, shelter, client pathways and housing. The restructure is enabling us to provide better, more joined up services and for our clients, to not only meet their immediate needs, but to help them reach their God-given potential.
As Chief Executive you will lead our efforts to realise our vision, embedding the new structure, provide leadership to our skilled and proactive staff team of 40 and nearly 400 volunteers, and shape the development of our next five-year plan.
If you enjoy working in a dynamic and passionate organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs in a faith context, we would love to hear from you.
For more information please see the job pack attached. Closing date 10th November.
Do you have a strong grasp of UK tax regulations, a passion for compliance, and a desire to use your skills for a greater purpose?
We are seeking an experienced Tax Accountant to join our Finance team, supporting the Head of Global Controllers and Deputy Financial Controller in ensuring charity tax compliance across the organisation.
Key responsibilities would include:
- Preparation and submission of VAT and Corporation Tax returns
- Providing expert tax advice and design - Monitoring tax developments and advising teams and senior leaders on complex charity tax matters
- Maintaining and reviewing tax processes and systems
You will be a Chartered Tax Advisor or a qualified accountant with experience of partial exemption and reverse charge VAT and of providing tax advice in the charity sector.
If you are looking for an opportunity to utilise your technical expertise in a purpose-driven environment, we would love to hear from you.
Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office at least 2 days a month.
Please note: This is a part time role working 21 hours per week. The full time salary is £51,460 per annum and the part time salary is £30,876 per annum.
All applicants must be committed to Tearfund's Christian beliefs.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Job Title: Healthier & Wealthier Adviser
Salary: £26,050 per annum
Hours: Full Time (37 hours per week)
Location: Head Office, Newton Aycliffe, DL5 – working across County Durham
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. Groundwork’s mission is to support people to improve their prospects and reach their full potential.
About the role
We are seeking a compassionate, proactive, and client-focused Healthier & Wealthier Adviser to join our team. In this role, you will deliver high-quality advice and guidance to residents across County Durham, helping them navigate welfare benefits, debt, housing, energy, budgeting, employment, family support, and more.
You will primarily provide telephone-based advice, with additional support via face-to-face meetings, email, online chat, and video appointments. You will work with clients referred from Primary Care Trusts (PCTs) and other health organisations, gathering information about their circumstances, offering tailored guidance, and acting on their behalf when required.
Your role will include:
- Providing high-quality advice and guidance via phone, email, online chat, video, and face-to-face appointments.
- Gathering detailed client information to offer personalised support and make referrals to specialist agencies when needed.
- Maintaining accurate case records and ensuring all work meets quality standards.
- Responding to enquiries promptly and supporting the general advice line during busy periods.
You’ll be part of a supportive, collaborative team that values learning, innovation, and continuous improvement.
About You
We’re looking for someone who is:
- Empathetic and approachable, with excellent listening and communication skills.
- Experienced in providing information, advice, and guidance (experience in welfare rights, housing, or debt advice is desirable).
- Organised and proactive, able to manage a varied workload and meet deadlines.
- Committed to equality, diversity, and inclusion in service delivery.
- Adaptable, with a willingness to travel and work flexibly to meet client needs.
Join us to make a real difference in the lives of people across County Durham, helping them to be healthier, wealthier, and more empowered.
Closing date: Midnight on Thursday 6th November 2025
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
?
ABOUT THIS OPPORTUNITY
We are seeking a proactive and knowledgeable HR Advisor to join our central HR team. You’ll support a group of academies, providing expert guidance on HR policies, employee relations and workforce initiatives, while contributing to projects that shape the future of education.
This is a dynamic generalist role requiring strong communication, analytical skills and a collaborative mindset. You’ll be part of a pioneering multi-academy trust known for transforming schools and empowering communities. With access to outstanding CPD, a supportive team and a culture of excellence, this is a fantastic opportunity to grow your HR career in a purpose-driven environment.
?
MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
- Delivery of a generalist HR advisory service to the Federation and our Academies, providing up to date and informed HR guidance and support on HR policies, processes and systems
- Providing professional advice and support to Federation and Academy leaders in all areas of HR practice and employee relations such as grievance, disciplinary, performance management and sickness absence management, escalating complex cases as appropriate to the Head of HR and HR Business Partners
- Supporting the HR Business Partner with organisation change programmes including redundancy, restructuring and TUPE transfers; preparing documents, supporting planning, due diligence completion etc.
- Participating in the development and delivery of HR policy skills workshops for line managers and academy HR
- Assisting with end-to-end employee lifecycle and payroll processes
- Preparing HR documents and create and maintain templates
- Producing management information reports
- Evaluating job descriptions and providing advice and guidance on salary bandings to ensure a consistent and fair approach
- Assisting with the development and implementation of HR policies and procedures
For a full job description, please download the Job Pack.
WHAT WE ARE LOOKING FOR
You should be able to demonstrate:
- Experience providing generalist HR advice on terms & conditions, application of policies and first line employee relations
- Up-to-date knowledge of employment law & current HR practice
- Qualifications to degree level, or equivalent experience
- At least part qualification to CIPD Level 5 or equivalent by experience with a willingness to study
- Excellent spoken and written communication skills
- Confidence and ability to develop and maintain professional relationships at all levels
- Discretion and diplomacy, with the ability to adhere to confidentiality requirements
For a full job specification, please download the Job Pack.
?
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
?
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract Type: Maternity cover for 12 months
Location: Plymouth (You will work from home but with frequent visits and activity in Plymouth)
Assessment Centre: 24th of November in-person in Plymouth
Would you love to be the friendly and welcoming face and voice of The King's Trust, selling our great work to young people and partners in your local area?
Picture yourself planning and attending incredible showcase events with our partners and young people. These gatherings will be the stage where we celebrate the outstanding achievements of The Trust. Whether it's an internal team gathering or an external event, you will play a pivotal role in energising and engaging the people we aim to support. Your enthusiasm will be contagious!
You’ll be passionate about finding creative ways to engage with young people and get them excited about our programmes. You’ll quickly be able to craft a recruitment plan for your local area, working across a virtual team to be the ultimate people connector. You’ll know how to cultivate, spearhead, and nurture fantastic relationships with agencies and partner organisations that can refer eligible young people to The Trust.
Get ready to take centre stage in our mission! You'll ignite enthusiasm in our potential customers, showing them how we can turn their goals into reality. You'll achieve this by delivering sensational sessions and engaging in one-on-one interactions, all geared towards promoting The Trust's remarkable programmes that will thoroughly captivate young individuals and partners alike. We're talking about creating excitement and making dreams come true!
Let's make sure our young people have a consistently amazing experience when they come on board our programmes. Keep them engaged by staying in touch and referring them to the right support whenever they need it.
And now for the serious stuff! You’ll help to keep our records squeaky clean by accurately documenting information about our young people, volunteers, and partners. It's all about ensuring each step of their journey aligns with our funding contracts and accurately reflects on our systems.
At The Trust, we're strong advocates for fostering an inclusive workplace, and it would be fantastic if you share that passion too. So, we’d love it if you would be the voice for our Equality, Diversity and Inclusivity drive by crafting a local action plan that aligns with our big EDI goals.
Be ready for anything in addition to all these fantastic responsibilities, you might find yourself donning different hats and stepping up whenever needed. Join us at The King's Trust, where every day is a chance to create a brighter future for our young superstars!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- Cycle-to-Work Scheme
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Location: Bexley (Hybrid) (Bexley office and co-location/ hybrid working may change with demands to service)
Salary: Unqualified Applicants £28,255 - £29,913 per annum
Qualified Applicants £29,923 - £32,623 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract
Closing Date: Friday 31st October 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Family Independent Domestic Violence Advisor (IDVA) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Bexley SASS team provides advocacy and support to survivors of domestic and sexual abuse living in Bexley. An exciting opportunity has arisen in this busy team for a Family IDVA. This includes a package of support covering crisis intervention, risk assessment, safety planning, assessment of needs and individual support planning. A key aspect of the role will be to advocate on behalf of service users pursuing remedies through the criminal and civil justice systems.
About the Role
Independent Domestic Abuse Advocates provide a proactive service to survivors of domestic abuse identified as being at high risk of imminent harm.
As a Family IDVA your focus will be supporting survivors with two or more children. You will carry out risk and needs assessments, safety planning and support planning with survivors and advocate on their behalf with external agencies. You look at the children’s needs and signpost them to appropriate services.
You will support the family (where safe) to remain in their own home with the support of Solace’s Sanctuary Scheme to ensure the risk is reduced and/or negated or you will advocate on their behalf for appropriate safe accommodation.
You will hold a caseload for up to three months and will provide crisis intervention, risk assessment, safety planning, assessment of needs and individual support planning; engaging them in other services for additional support.
About You
You will need a thorough understanding of domestic abuse and its impact on women and their children, as well as experience of providing emotional and practical support and strong casework management skills.
You will have the skills to provide effective crisis intervention, carry out risk assessments, safety planning, assessment of needs and individual support planning. You should have demonstrable experience of working in an IDVA or similar position with this or a similar client group.
As women we know that we don’t always apply for jobs unless we meet all of the criteria. If this applies to you, we ask that you consider using the supporting statement to show us how you believe your experience and skills will enable you to do the role, and how you think we might support you to develop in the role.
You will be highly organised, self-motivated, and passionate about ending gender-based violence. You will have a “can-do‟ approach and demonstrable commitment to Solace’s feminist approach to supporting women and their children to be safer. You will receive training and support for this role, as necessary.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary:
The Care Quality Improvement Lead will further model and develop our Relationship Centred Care (RCC) practice based within the context of individually tailored care in a homely environment, and seeks to provide the highest quality of evidenced based care with the involvement of all Multidisciplinary Team (MDT) members working to support the goals, wishes and independence of each resident.
This role is vital in providing leadership to support the registered managers in both homes, the household Managers/Leads and other Nursing departments, supporting the vision of Nightingale Hammerson (NGH) to become a centre of excellence and a Care Home Education Centre (CHEC).
To ensure that all Fundamental standards from CQC and other Local Authority bodies are implemented and evidenced in practice.
To support the Director of Care and registered managers in overall strategic, operational, clinical and management responsibilities within the 5 year operational plan for NGH.
To be a source of specialist nursing, palliative and dementia care advice to colleagues and staff across all services. To create a culture of innovation, creativity and learning in delivering therapies services across the organisation.
To lead in evidence based practice in rehabilitation, goal attainment, dementia and end of life care whilst providing/facilitating education, coaching and training to staff in NGH.
To liaise, integrate and co-ordinate internal care services with other professionals in relation to admissions, discharges between services and developing care plans to support residents with their wellbeing.
To support and facilitate research projects in partnership with selected universities and care organisations.
To support the implementation NGH’s organisation’s 5 year strategic goals. This will include the Care Home Education Centre, workforce management & development and succession planning.
To promote NGH values whilst contributing to the vision and mission of the organisation.
To fully participate in the implementation and development of the Quality Assurance Framework for the organisation.
Key competences and responsibilities:
1. Principle Responsibilities
To undertake all the required duties, responsibilities and accountabilities in Regulation 6 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and ensure that the Essential Standards of Quality and Safety 2010 and Care Act 2014 are embedded, adhered to and enhanced wherever achievable in every aspect of the delivery of NGH care services.
To work in direct partnership with the Director of Care Services and registered managers to ensure both homes are covered by senior clinical leads at all times. This may mean covering the Director of Care or registered managers when absent.
To take overall leadership and responsibility, for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families on the households.
Lead and manage the team of Household Managers.
Lead and support the knowledge and skills development related to caring for those with signs of emerging and diagnosed with dementia.
Ensure that the NGH Care Quality Improvement Board (CQIB) framework is embedded and understood at appropriate levels and all care practises are delivered within this framework
Champion a robust care/clinical supervision programmes and participate as appropriate as both a supervisor and supervisee.
Ensure, in liaison with the HR team and Education & Development Lead, Household Managers, Senior Lead nurses, that a fit for purpose education & development programme is in place, managed and delivered for all care team members.
Ensure that there are appropriately skilled and supported designated NGH care leads for the following:
Ø Safe medicines management
Ø Safeguarding
Ø Infection Control
Ø Deprivation of Liberty
Ø Nutrition, Hydration & Tissue Viability
Ø Falls Prevention
Ø Gold Standards Framework for Palliative Care
Ø Research and development
To act at all times as an ambassador for Nightingale Hammerson and its services.
2. Leadership and Management
a. Effectively lead, and be accountable for the assessment, planning and delivery of safe and effective clinical and social care for all residents and their families.
b. Be accountable through your team for the selection, induction and continuous performance assessment of all care team members, supporting and developing NGH performance procedures. Ensure the NMC Code of Conduct is upheld by all.
c. Take the lead responsibility for ensuring the monitoring of planned performance management is maintained through the supervision process, and where appropriate support or lead the management of poor performance, capability and competence concerns.
d. Take responsibility for the annual proposal of the staffing establishment and skill mix, and the operational escalation and de-escalation staffing policy. Ensure the staffing Key Performance Indicators (KPIs) are met and reported accurately and on time.
e. Ensure that appropriate mechanisms exist for active and effective communication within and across NGH and monitored for effectiveness.
f. Lead by example, proactive liaison with all associated external agencies and stakeholders in relation to the services offered by NGH. Attend external forums as appropriate. Develop and support external forum and professional clinical meeting participation by your senior nursing team.
g. Ensure that the Jewish culture is understood, respected and is observed by all, particularly regarding the Sabbath and other Festivals, food rules and care at the time of a resident’s death.
h. To be responsible for the compilation, review and management of trends analysis of accidents, incidents and complaints.
i. To take the lead role in developing and applying the NGH Quality Assurance Framework, ensuring that the audit cycle is fulfilled and the whole team are encouraged, trained and supported to undertake audit programmes as appropriate. Ensure the evaluation of all audits is effectively and objectively undertaken and change of practise is implemented.
j. Ensure through your senior team that the systematic KPI requirements are measured, reported, analysed and actioned appropriately;
k. To be accountable through your team for the maintenance of a safe and homely environment for all residents, staff and visitors, ensuring all NGH Health and safety policies and procedures are adhered to and compliance monitored.
l. To take responsibility for delegated care service budget within NGH ensuring month by month accountability, supporting quarterly forecast and supporting annual budget planning.
m. To take a lead role in the on-going development of the care service development: lead the scoping of new initiatives and practise development, drafting business plans as required, implementing pilot projects/monitor/audit and introduce into mainstream service delivery as agreed with Senior Leadership Team, CQIB and the Board of Trustees. Participate in the strategic planning of NGH care service.
n. To deputise for the Director of Care Services or registered managers during any planned or unplanned absence.
o.To ensure via your team that specialist nursing assessment, advice and support is always accessible to colleagues and staff across all services 24 hours a day with regards to residents care and nursing needs.
3. Clinical Accountabilities
a. To ensure that your immediate senior nursing care team (household managers) maintain an appropriate balance between administrative and managerial responsibilities and clinical practise. Ensuring that opportunities are taken by the senior care team to observe, assess and mentor all elements of care practise within the team including care at night.
b. To be accountable for the timely and clinically satisfactory management of all primary assessments for all new residents, and on-going reviews for all residents.
c. To ensure that your senior team are maintaining their responsibility for the supervision and assessment of all resident’s day to day care needs, and the quality of all care plans, ensuring they are up to date, person centred, accurate and implemented appropriately.
d.To be accountable for the safe admission, transfer and discharge planning for residents for planned, emergency and short stay situations; ensuring that the development implementation and monitoring all documentation and procedures to support this is managed by your senior care team.
e. To be accountable for the standards of record keeping and the management of health records in accordance with NGH policy, NMC guidelines, Relationship Centred Care (RCC) principles, and CQC requirements. Ensure the education of all care staff in relation to care record keeping is maintained.
f. To be accountable for the safe custody and administration of all nursing medications in accordance with NGH policy and procedure, RCC principles, NMC code of conduct and CQC regulations.
g. Ensure that the training and practise of all RNs and trained carers in the safe administration and custody of all medications is maintained and monitored regularly and within the care governance framework.
h. To be accountable for ensuring that all care practises adhere without exception to the NGH Safeguarding Adults policy, procedures and guidelines, in line with that of the Local Adult Safeguarding Board.
i. To be responsible for the overview of the contracts provided to nursing by the contracted medical teams. Ensure a positive and proactive operational relationship is maintained with the contracted GPs and ANPs by your senior care teams and the RN’s
j. To work directly with the Head of Activities/Therapies to ensure that effective relationships are maintained with the Therapy, Activities, Volunteers and Care Teams in order to maximise the life opportunities of all residents, and developing of all care staff in the delivery of the activities programme.
k. Be accountable for the development of the multidisciplinary team in promoting effective communication for the continuous delivery of high quality person centred care.
l. To foster through your senior team and leading by example, supportive, open and honest communication with all residents and relatives enabling them to be involved in decision making wherever possible, and adapting communication methods as required. Mentor your team to be competent at first line communication with residents and relatives.
m. Be responsible for ensuring all requirements and regulations, training and support relating to the assessment of mental capacity of residents is adhered to.
4. Education, Learning & Research
a.To ensure the role of Senior Lead Nurses, Education & Development is supported. To ensure that planned and regular reviews with the HR Department are maintained in order to identify areas for practise development and the adherence to mandatory training is monitored and maintained.
b. Ensure through your senior nursing team is compliant with all mandatory education is achieved and appropriate resource planning is fostered to achieve this. Act as education facilitator as appropriate.
c. Ensure that the development of a mentorship programme at NGH is implemented to facilitate student placements. This includes liaison with the universities or third parties, planning placement dates, contracts and evaluation.
d. Lead by example and ensure the practise of giving and receiving clinical supervision, specifically for Assistant Practitioners and RN’s, and regular supervision with all care staff according to NGH policy is achieved.
e. To take responsibility for your own personal and professional development to maintain your registration with NMC and the CQC and to ensure the care service at NGH remains current, of a high quality and adheres to the principles of RCC.
f. To proactively develop a professional and supportive network within and outside NGH, to continue to develop leadership skills and maintain your knowledge through current research and evidence relating to our field of care, and in particular to the developments in caring for people with dementia and palliative care.
5. Professional
a. To always lead by example, behaving in a manner that is professional, positive and meets this senior position, ensuring confidentiality is paramount and professional boundaries always assessed and applied.
b. To always act in accordance with the NMC Code of Professional Conduct with particular reference to ensuring the limitations of competence, conduct and personal accountability are fostered throughout the care service.
c. To be accountable for ensuring the adherence to NGH policies, procedures and guidelines produced by NGH in relation to care practise and more general issues.
d. To ensure that the Director of Care Services for NGH is kept fully informed of any areas of concern in care practise and service across NGH.
e. To ensure at all times the confidentiality of all information, paper, electronic and verbal relating to all residents, their families and the business and employees of NGH is safeguarded.
f. To ensure and lead by example the non-discriminatory practises and behaviour of all and to all residents, their families, employees and visitors to NGH. Discrimination relates to ages, religion, race, sexual orientation and disability.
6. Strategic
a. To take the lead in practice and strategic development projects to ensure our services are delivered to the very best standards. Applying this to the mental health and disability service as well as ensuring good care practice which delivers to current best practice.
b. To lead discussion and negotiations with CQC and other health and social care stakeholder organisations to ensure NGH continues to be both innovative and delivering best practice in all its services.
c.To contribute to the development of departmental and organisational strategy and to the development, review and improvement of policies and procedures to ensure organisational needs are met.
d. To strive to be innovative in developing ways to deliver organisational strategy and objectives. This includes the implementation of the Care Home Education Centre.
e.To work closely with other organisations to maximise health and wellbeing outcomes for service users.
7. General
a. Good IT knowledge and skills in order to be able to lead on the use of the electronic medical records, email and other IT equipment.
b. Act in a professional manner and in accordance with the NMC and Nightingale Hammerson policies.
c. Such other duties, within the competence of the post-holder, which m
Sponsorship
Please note that this role doesn't provide sponsorship. If you now or in the future require a visa sponsor, please do not apply.
ay be required from time to time.
Everything we do is with a ‘Residents first’ approach.
The client requests no contact from agencies or media sales.
This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors.
Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works.
AKC Building Operations
• Oversee and manage the teams responsible for the reception, security and cleaning.
• To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each ‘hard’ and ‘soft’ FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided.
• To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first.
• To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan.
• To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required.
• To act on defects highlighted in suppliers’ reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety.
• To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. • To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. • To receive, review, store and respond to suppliers’ reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation.
• To maintain and review equipment asset registers and update accordingly.
• Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out.
• To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC.
• Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security.
• To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times.
• Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects.
• Support the relationships with the tenants of the AKC retail units.
• Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped.
• Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC
• Liaise with other building managers on the KX Estate and maintain good neighbourly relations.
• Respond to emergency situations or other urgent issues involving AKC.
AKC Building Administration
• To prepare an annual operational plan and budget for the AKC building management team.
• To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times.
• To lead any supplier procurement processes related to building management.
• Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure.
• To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes.
• To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money.
• Manage and maintain the SLA standards, KPIs and targets for the AKC building management team.
• To own the AKC building management risk register ensuring that it is up to date at all times.
• To attend the AKF(UK) Property Committee meetings
• Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours.
• To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan
AKC Events
• To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality.
• To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently.
People Management
• Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness.
• Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours.
• Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)’s staff performance management procedures.
• Identify staff with potential for advancement and, as part of succession planning, contribute to their development.
• Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives.
Carry out any other duties as assigned by the Head of Kings Cross Properties.
Qualifications
• A degree in Facilities Management or similar qualification would be an advantage.
Experience
• Experience of staff management
• Experience of managing third-party contractors
• Experience in managing complex mechanical, electrical and plumbing systems
• Experience of managing planned preventative maintenance for hard and soft services
• Experience of working in a complex, multi-stakeholder environment
• Experience in planning programmes of work for maintenance in accordance with the buildings requirements and identifying gaps in the maintenance strategy.
• Experience of identifying trends and developing/implementing management reports.
• Experience in a similar field e.g. school, university or charity.
Skills
• Good interpersonal, customer care and liaison with a wide range of stakeholders
• Ability to explain technical issues to non-technical personnel.
• Ability to work both strategically and operationally.
• Ability to successfully manage time, plans and other related tasks.
• Ability to continuously meet targets and surpass expectations.
• Ability to lead, inspire and motivate a team to meet objectives.
• Excellent written and verbal communication skills in English.
• Good presentation skills.
• Excellent communication skills and able to communicate with internal and external customers.
• Commercially aware with good negotiating skills.
• Excellent client facing skills with the confidence to deal with people at all levels.
• Capable of working independently and collaboratively as part of a wider team.
• Good numeracy and presentation skills.
• Self-motivated, action-focused and with a proactive approach.
• Ability to always maintain a professional appearance and approach.
• Proven ability to deal with change.
Application Details:
• Must have right to work in the UK.
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.
The client requests no contact from agencies or media sales.
TPP Recruitment is seeking an Investigations Manager to lead malpractice and maladministration investigations across certified training courses. This is a newly created role, reflecting this professional membership and awarding organisation’s commitment to safeguarding standards as the volume of providers grows.
Salary: £43,000-46,000 per annum, depending on experience
Employment type: Permanent
Hours: Full-time, 35 hours per week
Working arrangements: Hybrid – minimum of 2 days per month in the Central London office, with flexibility to attend more frequently initially
Start date: As soon as possible
About the Organisation
TPP Recruitment is proud to be supporting a leading professional membership body for experts in quality management, championing improvement in products, projects, and services worldwide. As a registered charity with a Royal Charter, this organisation is committed to diversity, inclusion, and the wellbeing of its people. All training is delivered through a global network of Approved Training Providers, reaching over 70,000 learners annually.
About the Role
Reporting to the Head of Learning & Development, you’ll manage the end-to-end investigations process for malpractice and maladministration, focusing on high-risk and complex cases – particularly organisational misconduct and third-party exam facilitation. You’ll work closely with assurance officers and the wider L&D team, reviewing proctoring videos, analysing evidence, and producing detailed reports with recommendations. This is a hands-on, analytical role with no direct line management responsibility.
Key Responsibilities
- Lead and document investigations into malpractice and maladministration
- Monitor and review proctoring videos and online assessment data
- Gather, analyse, and evaluate evidence, including interviews
- Produce clear, detailed investigation reports and recommend actions
- Collaborate with assurance officers and training partners
- Develop and improve investigation processes
- Stay up to date with trends in assessment and malpractice, especially in international markets
Skills / Experience Required
- Experience in investigations within a professional membership body or awarding organisation (essential)
- International investigations experience (desirable)
- Strong understanding of online assessment platforms and proctoring (essential)
- Knowledge of malpractice, quality assurance, and investigation best practice
- Excellent communication, analytical, and stakeholder management skills
- Degree-level education or equivalent experience
- Understanding of ISO standards, management systems, or auditing (desirable)
Interview Process
- First stage: Competency based interview, online, w/c 10th November
- Second stage: Presentation / task TBC, in person, w/c 17th November
To Apply
- Bespoke cover letter
- CV
Deadline
- Wednesday 29th October 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a candidate with strong budget oversight and organisational skills to join our small team and be our lead for Camden's Holiday Activities and Food (HAF) Programme, a national programme funded by the Department for Education. With the support of YCF's Head of Partnerships & Grants and CEO, you will oversee and manage a significant budget, and all project management aspects of the programme, to ensure excellent, high-quality provision for Camden's Free School Meal eligible children and young people.
In August 2025, the programme was extended nationally by the DfE for an additional three years, and we await confirmation as to the exact allocation for Camden, which would hopefully enable us to extend this role to a three year contract to 2029.
About the HAF programme in Camden and this role
Young Camden Foundation has been Camden Council’s delivery partner for the national, Department for Education funded Holiday Activities and Food (HAF) programme since its inception in 2021. The programme distributes around £800,000 per year to support Free School Meal eligible children and young people in the borough across the main holidays of Spring, Summer and Winter.
You will lead all project management, from budget stewardship to overseeing programme delivery, with the support of the team. You will oversee a complex budget of around £800,000 ensuring its effective use throughout the year. You will ensure that each HAF programme in Camden offers young participants a diverse and enjoyable range of activities provided by respected organisations, operating at the highest levels of safety, quality, and in alignment with the Department for Education’s funding requirements. You will lead on all reporting, data processing, overseeing of invoicing, and communications of the programme.
The role and its responsibilities
Please see the Job Description on the next page for a full list of respobsibilties.
To be successful in this role, you will need to have excellent budget management and organisational skills, with the ability to hold multiple competing priorities, and with sharp attention to detail. You will have excellent numeracy and budget oversight and management skills, excellent attention to detail, and a confidence when engaging with stakeholders.
The key areas of responsibility are as follows:
- Accurate stewardship of a significant budget
- Overseeing grants commissioning processes and provider engagement
- Due diligence and quality control
- Reporting impact
- Stakeholder engagement
- Communicating the impact of HAF
What we offer
We believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you’ll also benefit from:
- 25 days of annual leave per year – and your birthday off as additional paid leave
- Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 on-demand online and phone GP service
- Training and development opportunities throughout the year
- Free gym access and access to free creative and fitness classes across Camden LABS
- Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers
- Discount on food and drink in Camden Stables Market
Person Specification:
Please note, for this role, experience and confidence with managing budgets and being confident with excel is essential.
The rest of the criteria outlines our ideally sought experience. However, if you meet some of the essential criteria but are confident in your ability to learn quickly in post or bring adjacent experience (and can demonstrate at interview), please do apply.
The successful candidate will be able to demonstrate the following experience:
Essential:
- Excellent numeracy skills, proven experience and confidence in budget management and stewardship – including confidence in use of Excel as a budget management tool
- Project coordination /project management experience – with proven time management and organisational skills in busy environment
- A willingness to learn from mistakes
- Experience of effective partnership building and stakeholder collaboration, with good communication skills
- Ability to plan and prioritise own workload, and self manage in a busy environment with competing demands
- Excellent communication skills – verbally and in writing
- Collaborative working, with flexible, open and adaptable approach
- Degree-level educated (or equivalent experience)
Desirable experience:
- Experience of report compilation and writing
- Commissioning processes and / or grants distribution
- Funder management experience
- Experience of Camden’s voluntary sector and Camden’s communities
- Experience with Salesforce/CRM systems
- Strong IT skills, with good experience of using Microsoft Office and design apps like Canva
Please download the full job description for more details
YCF is a membership organisation, supporting 170+ Camden-based charities and CICs that offer services and support to children and young people.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Volunteers are at the heart of our mission
In 2024, our incredible network of 800 volunteers supported over 73,000 young people through Insight Talks, Skills Workshops, and Networking Events, showing them what's possible for their futures and building the skills and connections they need to get there.
Our dedicated Programme Team provides personalised support and feedback to every volunteer, ensuring they're equipped to make a real difference in young people's lives. This tailored approach has been key to our growth and impact – and means every volunteer feels genuinely valued.
We're a fast-growing charity working to reach every 14-19-year-old across the UK. Thanks to generous funding from partners including Google .org and the Moondance Foundation, we’re now excited to appoint our first Volunteer Manager – a pivotal role in scaling our volunteer base and deepening its impact.
The Volunteer Manager will lead efforts to further grow and diversify our volunteer base, ensuring consistent quality across sessions and fostering a vibrant, connected volunteer community. They will work closely with colleagues across England and Wales, with ambitious targets around attraction and retention.
Key priorities will include:
- Developing strategic partnerships alongside me and our Partnerships Manager
- Understanding the diverse backgrounds and career journeys of our volunteers
- Owning the volunteer experience from first contact onwards and training colleagues to deliver best practice support, ensuring volunteers feel well-prepared, informed about their impact, and inspired to stay involved
As this is a brand-new role, there’s plenty of scope to shape and innovate. It’s a fantastic opportunity for someone with excellent communication skills and a passion for volunteering.
Our team works remotely across England and Wales, with regular in-person meet-ups. We set high standards, support one another, and share a deep commitment to driving positive change. If this sounds like the kind of environment you’d enjoy, we’d love to hear from you.
Sue Maskrey
Chief Executive
The client requests no contact from agencies or media sales.
The Vacancy
Job Title: Store Manager
Location: Ashford (Brookfield Court)
Salary: £24,765.00
Weekly Hours: 37.5
Reference: YMC1138073
Are you an experienced retailer?
Why not try a new type of retailing where you get to run your own store, inspiring a team of paid staff and volunteers to be proud of everything you achieve together at the heart of your local community and raise money for an amazing charity? If so we have a fantastic opportunity at our Ashford (Brookfield Court) store.
Operating within a fast paced environment, you will work effectively and efficiently to maximise income from sales, gift aid, and other promotional activities plus drive donations from the local area. Delivering a great store offer and standards, inspiring your team to give amazing customer service, you will raise funds for and promote the work of YMCA within the local community.
You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. You will be looking for an opportunity to work in an environment that has challenge, excitement and meaning. This role is varied and no two days are the same.
Why join YMCA England & Wales?
We’ll give you real autonomy in a role that is varied and stimulating and the opportunity for you to use your entrepreneurial skills to raise money and represent YMCA in your area.
You’ll also get a package that includes:
- Pension
- 28 days annual leave including bank holidays (pro rata for part time staff)
- Regular salary reviews
- Sick pay (after a qualifying period)
- Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
- Health shield cash plan
This is an exciting time to join us as we embark on a journey of expansion. We are opening many new stores across England and Wales, Our Charity Shops are unique and offer a wide range of donated products. We are passionate about recycling and pride ourselves in selling over 95% of our donated stock and we don’t sell new goods! If successful, You will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.
At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential.
If you are passionate about improving young lives, this will be the role for you.
Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.
Youth Development at Mission 44
As a youth-focused foundation, young people are central to our work. We view young people as active collaborators in creating an inclusive future. Our commitment is to share power, to ensure they have meaningful influence over the decisions that affect their lives, their communities, and the systems around them. Mission 44’s Youth Empowerment Strategy aims to ensure young people are embedded across all aspects of our impact work (including grantmaking, convening and campaigning), as well as helping us to shape our strategy, evaluate our impact, raise funds and awareness amongst key stakeholders.
In this newly established role of Youth Participation Officer, you’ll play a pivotal role in supporting and coordinating participation activities across the organisation, ensuring that young people are meaningfully involved, well-supported, and able to shape decisions and influence our work. Alongside this, you will support the team in launching and delivering an innovative programme created in partnership with our Youth Advisory Board.
We’re looking for someone who is passionate about youth empowerment, someone who is highly organised, and skilled at building trusted relationships. You will be a proactive problem-solver, able to balance multiple priorities while ensuring young people feel supported and heard. If you’re motivated by creating opportunities for young people to drive change, we’d love you to join our team and help us strengthen the impact we make together. Please note: this role involves some evening and weekend work.
The client requests no contact from agencies or media sales.


