Head of service delivery jobs in morden, greater london

Elrha is a global charity that finds solutions to complex humanitarian problems through research and innovation. We’re committed to transforming the way humanitarian action is carried out by ensuring it’s informed by evidence and continuously improving. 

We are currently undergoing a period of considerable organisational change to better position ourselves for the future. As such, we’re looking for someone with resilience, initiative, and a proactive mindset to join our HR and Operations team in a pivotal support role. The role is offered on a fixed term contract until March 2026 ideally for an immediate start. 

About the role 

As our HR Operations Assistant, you will play a vital part in delivering an efficient, professional and compassionate service across a wide range of HR, finance and operational activities. You will help ensure a positive employee experience throughout the employment lifecycle – from recruitment and onboarding through to transitions – supporting staff and managers across the organisation. 

You will also contribute to financial processing, travel coordination and wellbeing activities. It’s a dynamic role suited to someone who thrives in a fast-paced, evolving environment and enjoys working collaboratively while managing a high degree of autonomy in their day-to-day tasks. 

We are looking for someone who can: 

• Confidently manage varied HR administrative tasks with efficiency, discretion and sensitivity 

• Work flexibly and independently, adapting quickly to change 

• Keep accurate records and provide reliable support across HR and finance systems 

• Communicate effectively and professionally 

• Take initiative to improve processes and solve problems proactively 

This is a great opportunity to develop your career while helping shape a strong, resilient organisation that supports meaningful global work. You'll join a passionate and dedicated team, with access to flexible working, wellbeing initiatives, learning opportunities and a culture that values collaboration and innovation. 

If you’re ready to make a meaningful contribution and grow with us as we evolve, we’d love to hear from you. Please submit your CV and a personal statement outlining your relevant experience and motivation for joining Elrha. 

We offer: 

• Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. 

• As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. 

• Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; 26-day basic annual leave entitlement with incremental increase depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. 

• Please read through the Information for Candidates document for further information about working at Elrha including information about Our Values, Strategy, Benefits and Salaries. 

Note for applicants: 

• Candidates must have the independent right to work in UK, and be resident in the UK, at the time of appointment as we are unable to support visa sponsorship for this role. 

• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. Applications without this information will not be shortlisted. 

• Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. 

• We reserve the right to close the advert early should we receive a very high volume of applications. 

• We do not use recruitment agencies. 

• (Appointment to this position will be subject to confirmation of a funding agreement.) 

Closing date: Monday 21 July 

Interview dates: Monday 28 and Tuesday 29 July (online) 

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We're now looking for an exceptional Senior PR and Press Officer to help us amplify voices, challenge persistent, negative narratives around the social security system, and shift public attitudes about financial insecurity. Ideally, you’ll already have solid PR and press experience within a charity or comparable organisation’s press office, excellent media contacts, and the strategic mindset to put people’s real lives and complex challenges front and centre in your storytelling.

You’ll be someone who writes clearly and persuasively, handles sensitive topics with genuine care, and who’s excited by the challenge of finding creative ways to engage diverse audiences. Your strong relationships with journalists will help us ensure the voices of people facing financial insecurity are represented accurately, widely, and compassionately in the media.

We offer flexible working patterns, both in terms of hours and remote working. All team members come into our welcoming Farringdon office at least once a week, and you'll be joining a warm, supportive team that believes in each other, celebrates great work, and loves what we do.

Please note that all employees are required to work from the office a minimum of 1 day a week.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS). 

We’re genuinely excited to hear from you.

Closing date: 20th July, 23:59

Interview date: 11 Aug for first interviews, 18 Aug for second interviews

As the Practitioner Psychologist, you will lead on supporting the development of the project using a community psychology, social justice and relational practice approach. You will work to ensure the team is psychosocially minded and in line with best practice from a clinical, research and evaluation perspective. You’ll share your experience and expertise to help develop our wider social justice and relational practice work at Platfform.

We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.

We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.

We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.

Platfform is the charity for mental health and social change. We’re a supportive team where you can be your whole selves, and know that you’re playing a genuine part in building a happier future for people across the UK.

About the Role

We are a hardworking organisation, seeking to promote the positive contributions and achievements of young people through the grants we make and the programmes that we run.

We are looking for a dynamic, highly organised, enthusiastic and efficient person to join us to provide effective administrative and database support for the organisation and to help to ensure the smooth running of JPF’s grants programmes. The post holder will be a member of the Operations Team and will be required to work closely with colleagues across the Foundation.

Purpose of Job

To provide comprehensive administrative support to the Operations Team at the Foundation, with a focus on maintaining accurate records, coordinating administrative processes and database management, supporting financial operations, and ensuring the smooth running of the office.
This role is essential to the delivery of the Achievement Award Scheme and other JPF grants and programmes.

Main Areas of Responsibility:
The Operations and Database Administrator will be responsible for supporting the Operations Team.

The primary duties are:

1. Administrative support for JPF’s Achievement Award Scheme and other associated grant programmes
1.1 Support the Operations Officer to prepare and send Achievement Award (AA) materials to all new joiners and organise the general AA mailouts twice a year.
1.2 Manage the JPF general email accounts ensuring that all emails/correspondence are forwarded to the relevant staff member.

2. Database and information management
2.1 Maintain accurate records on JPF systems, particularly the Salesforce database.
2.2 Support the Operations Officer to run periodic data checks on the database and correct identified errors.
2.3 Generate lists and reports from Salesforce, as required, deleting those that are no longer required.
2.4 Assist the Operations Officer with other database tasks e.g. setting up and amending other grant processes in our database such as online application forms, report forms, requirements from grantees, amending email templates, setting up automations, etc.
2.5 Support Head of Operations with maintaining up-to-date organisational policies and procedures.
 

3. Finance and payment support
3.1 Process weekly payments under the guidance of the Finance and Operations Manager.
3.2 Reconcile company credit cards for senior management approval.
3.3 Ensure that bank details for organisations are correct within Salesforce.
3.4 Respond to general finance enquiries and support the Grants Officers recording returned payments accurately.

4. Programme administration
4.1 Assist in the administration of the Internship Programme, other partnerships, IGFV or Open Grants programmes as required.
4.2 Ensure accurate records of all grant applications and reports for all programmes.
4.3 Lead the coordination and distribution of partner programme materials to JPF partners ahead of the academic year.
4.4 Maintain stock control of all JPF AA materials, advising the Finance and Operations Manager when stock requires replenishment.

5. General IT and administrative duties
5.1 Liaise with JPF’s IT providers to ensure seamless IT support for staff and onboarding/offboarding processes.
5.2 Maintain sufficient office cover and manage staff attendance using the Microsoft Teams calendar.
5.3 Distribute daily post and manage general incoming communications efficiently and update contact information in Salesforce.
5.4 Maintain a tidy and well-functioning office environment, including shared spaces and meeting spaces.
5.5 Organise refreshments and ensure room set-up, including technology requirements, for meetings and events as required.
5.6 Arrange for staff photos to be updated on the staff noticeboard and JPF website.
5.7 Complete stationery orders and ensuring that supplies are maintained.
5.8 Maintain inventory of AA and LA medallions and coordinate reorders with the Events Team.
5.9 Oversee the circulation of staff birthday cards, collections and staff celebrations where required.

6. HR and onboarding support
6.1 Support recruitment administration and onboarding processes, including office set up for new staff.
6.2 Lead induction and office set up for work experience placements and other volunteers or contractors.
6.3 Maintain the JPF telephone directory, ensuring staff mobile numbers are current and accurate.
6.4 Administer DBS checks for new staff as required.
6.5 Monitor Cyber Security Training completion and report non-compliance.
6.6 Purchase the weekly supply of fruit, milk, coffee, tea and other supplies for the JPF kitchen.

7. Other Responsibilities
7.1 Attend and actively contribute to Operations and wider JPF Team meetings.
7.2 Provide telephone and email support to enquirers on JPF funding streams.
7.3 Adhere to the Foundation’s policies and procedures, including Safeguarding, Health and Safety, Data Protection, and Publicity Consent.
7.4 Provide cover for reception as required.

These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by the Foundation.

Battersea has an exciting new strategy and the care of our cats and dogs is at the heart of this. Over the next few years, we aim to continuously improve how we can help more cats and dogs through our centres, extend our support more widely to those that need help, and improve our customer experience.
We have recently introduced a new CRM system for the animal journey and now want to introduce changes that will improve how our teams work together better across animal care and how we can make best use of the tools and system we now have.

This leadership role will play a critical part in leading the strategic change programme for animal care, by planning, co-ordinating and monitoring all the change projects as one overall plan needed to drive the continued transformation of our animal care and teams. They will also oversee the regular planning and monitoring of Operational business plans to ensure they are on track and in synchrony with the change plans.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd August 2025
Interview date(s): 13th August 2025 and 14th August 2025

All applications must be submitted before the closing date advertised.

We reserve the right to close the vacancy early if a high volume of applications is received.

For more information, please download the recruitment pack.

Role Overview

The Film & TV Charity’s Looking Glass research on the mental health of the UK film, TV and cinema workforce has consistently shown that mental health and rates of loneliness at work are significantly worse in this sector than among the population as a whole. Further Charity research has also shown that the two are closely linked, strongly suggesting that tackling loneliness is vital part of the industry-wide fight to protect the mental health of the workforce. 

As the Community Development Manager, you will use our research insights to help develop the Charity’s community strategy, managing a programme of work that seeks to embed social connection as a core mental health priority in the Charity’s work and among the wider industry. You will also deliver specific projects stemming from the community strategy. Foremost among these is the Charity’s Community Partnerships programme. This involves working with a cohort of peer and community-led industry support groups to meet the needs of their communities, primarily through regular events-based engagement at our Soho offices. But it may also involve contributing to the co-working space offer at our offices in Soho, and to the Charity’s research on themes related to loneliness and social connection.

You will need to have experience of strategy development and partnerships or community management, and the excellent relationship management skills on which this depends. A background in developing mental or social wellbeing interventions is highly desirable, as is experience working in the film, television or creative industries. You will be a positive and enthusiastic individual, with a passion for creating solutions that support people’s mental and social wellbeing.

 Main Areas of Responsibility

Community Strategy

·Continue to onboard and engage Charity staff with latest loneliness research findings

·Work with senior leadership to develop the Charity’s existing community strategy in response to the latest loneliness research findings and get buy-in from internal stakeholders

·Work closely with relevant teams to develop key actions informed by these strategic priorities

·Working with senior leadership, onboard and engage key industry stakeholders with the latest loneliness research findings and recommendations (where appropriate this may involve working closely with other Charity team members)

·Work closely with the Charity’s Impact and Evaluation Lead to ensure the impact of our Community Strategy is measured appropriately and reported on regularly in staff and trustee updates

Community Partnerships

 -Continue managing (and growing) the Charity’s network of peer support and community groups, with a focus on communities experiencing high levels of loneliness

-Plan and deliver partner engagement events, with the aim of combatting loneliness and fostering belonging for the most vulnerable industry workers

-Day to day management of the Community Partners will involve working with the Charity’s Wellbeing Services Coordinator to manage partner event bookings, enquiries, building partner relationships, supporting partners with event management, attending partner events and gathering wellbeing insights from these communities to grow the Charity’s industry knowledge and support offer

-Support the partners to deliver effective and sustainable community building and peer support by organising appropriate workshops and webinars

-As needed, co-produce events with partners that aim to deliver on our partnership goals of fostering community and creating meaningful social connection

- Raise awareness of our Community Partners and their work within the wider industry

-Measure the impact of the Community Partnerships through tools such as member surveys and partner interviews, and regularly report on these findings

Co-working Space Development (tbc)

-Develop the Charity’s co-working space in Golden Square to be an inclusive, welcoming community hub for industry freelancers, that supports them to foster meaningful social connections

- Improve user satisfaction rates, working with relevant teams to improve operational support, bookings systems, user policies and drive deeper engagement with the Charity’s wider services

Research

 -Support research projects (conducted either internally or by external partners) that continue to develop our understanding and evidence base on loneliness and social connection

-Contribute to the national and international dialogue on loneliness by sharing the Charity’s research findings, collaborating with key stakeholders and promoting best practice

-Develop relationships with professionals working to tackle loneliness (third sector, private sector, academia) to enable knowledge sharing, ensuring the charity’s work informs wider evidence on workplace loneliness

-Support the wider team to develop wellbeing projects and initiatives using research findings

General

-To operate in a way that ensures you are recognised as a role model for the Charity’s core values and behaviours.

-To undertake any other works as could be expected.

-To be prepared to travel to meetings across the UK and be away from home overnight occasionally, as the job reasonably demands.

- Candidates will need to be able to work evenings on a regular basis to support Community Partnership events. We operate a Time off in Lieu system to ensure that this is achievable within the post-holder’s contracted working hours.

Do you want to join a team of expert fundraisers, providing topclass stewardship to Target Ovarian Cancer supporters? Could you help drive supporter engagement and maximise income from public fundraising activites by giving our supporters the best experience?

We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. We are also investing in our future. This is an exciting time to be joining Target Ovarian Cancer as we continue to grow as an organisation. Join us and together we'll fight for a world where everyone with ovarian cancer lives.

We are looking for an Interim Supporter Engagement Officer on a 12 month fixed term contract, who will be the first point of call for supporters across four areas of our fundraising programme: in-memory giving, individual giving (cash & regular gifts), community & events fundraising and social challenges/virtual fundraising.

 Our Public Fundraising Team works closely together to steward our supporters, you would be responding to incoming queries, delivering established stewardship journeys and helping to shape the development of new ways of communicating with our supporters.

The role is a full time, 35 hours per week, fixed term position. We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required.  Please contact us if you would like to find out more about how frequently you would likely be required in the office for this role. 

Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.

Please submit your application by 23:59 on 22 July 2025.  First interviews will be held on 28 July 2025.

We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us.

This role plays a crucial part in our student journey, focusing on direct and UCAS application processes; liaising with our validating partner, Falmouth University; onboarding students; organising
induction; and providing admissions reports to senior management. The Admissions & Outreach Coordinator will also work closely with our Access & Participation team to track applications from both our Further Education and industry partners, whilst coordinating the programming of our extensive
access and participation programmes supporting our Ambassador team.
The ideal candidate will have excellent communication, administrative and organisational skills. An interest in performing arts is beneficial.
This role is about supporting equitable access to Higher Education.

The Strategic Organisational Development Lead is responsible for leading the development of Battersea’s future-focused organisational capabilities - such as project and portfolio management, change management, digital and data skills, and human behaviour change - while ensuring our core frameworks for career development, leadership, and performance management remain aligned with our strategic goals.
Working closely with colleagues from Learning & Organisational Development, HR, Internal Communications, Academy and Volunteering as well as Senior Stakeholders from across the organisation, the Strategic Organisational Development Lead will play a key role in implementing our People Strategy, diagnosing associated capability needs, and designing impactful Organisational Development interventions.
A skilled collaborator and influencer, they will partner with senior leaders and stakeholders to embed best practice, build organisational capacity for change, and position Learning & Organisational Development as a centre of excellence at Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st July 2025
Interview date(s): First stage interviews: 5th August 2025. Second stage interviews: TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.