Head Of Service Development Jobs in Manchester

Vacancy Reference Number:

WCM/COMMS/FR/UK-R1

Position title:

Website Content Manager

Reports to:

Head of Digital

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

OR

Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ.

OR

Remote / Hybrid

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £40,000.00 per annum (commensurate with experience)

Terms of Employment:

12-Months’ Fixed-Term Contract (subject to successfully completing a 6-Month Probationary Period, Contract is extendable and renewable subject to performance)

Application Process & Closing Date:

Please send an introductory email detailing why feel you are most suitable for the role along with your up-to-date CV by no later than 4th November 2024.

Ensure the Vacancy Reference Code is added within the Subject line of the Application Email. 

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP – as and when we find a suitable applicant

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM, Team Link, MS Teams, and Skype post successful submission of your application.

Job purpose:

The Website Content Manager will lead on the content strategy for our new and improved website - delivering engaging content which inspires our audiences to take action from praying to donating in order for Muslim Hands to continue it’s lifesaving work. The Website Manager will have oversight of all pages, from blogs to appeals, responsible for optimising our each for SEO and CRO.

Main responsibilities:

• Produce and publish new pages from appeals to blogs in line with the organisation’s needs – this includes copywriting and liaising with designers for creative.
• Create and deliver the website content strategy inline with our key fundraising touchpoints – delivering an approach which puts the audience at the centre of our plans.
• Lead on our SEO strategy in partnership with our agency to deliver SEO audits, SEO driven blogs and to improve our overall website ranking.
• Lead on creating and delivering our conversion rate optimisation strategy.
• Deliver a test plan of website content which optimises the user experience.
• Create, update and audit website pages in line with the orgs needs. Including copy, creative, landing pages, functions, journeys in line with our brand guidelines.
• Work closely with the external developers to suggest new features we’d like to test in terms of the site’s functionality.
• Communicate website updates to the wider organisation.
• Lead on reporting for organic search, SEO and CRO metrics on a weekly and monthly basis – sharing with SLT.
• Work closely with the digital marketing team to provide optimal user journeys to improve our fundraising and retention efforts.
• AOB the organisation sees fit for the role.

Person specification:

• A strategic thinker who will problem solve to deliver the website strategy.
• Project and time management skills including ability to implement test strategies.
• Proficient communicator with internal and external stakeholders. 
• Experience working in an agile fundraising environment and collaborating across multiple teams with strong stakeholder management skills.
• Detail orientated to provide complete and accurate content, some of which may need regular updating.
• Strong copywriter and storyteller.
• Previous Umbraco experience.
• Experience of SEO and SEM.
• Data driven and comfortable digging into analytics of website metrics.
• Experience working in a fundraising role.

Additional Requirements:

• Travel: Occasional travel may be required for meetings or events.
• Flexibility: Willingness to work outside of normal business hours when necessary:
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Deadline for applications is 4th November 2024 however Muslim Hands reserves the right to end the application procedure early should the right candidate(s) be found. 

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2030.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

Gaddum is a provider of time-limited therapy sessions to adults within Manchester’s NHS Talking Therapies for anxiety and depression service (formerly known as IAPT). We employ a skilled team of qualified and registered therapists and offer a range of one-to-one and group therapy including Mindfulness Based Cognitive Therapy (MBCT) Cognitive Behavioural Therapy (CBT), person-centred counselling, integrative therapy, and Eye Movement Desensitisation Reprogramming (EMDR) therapy as part of this programme. 

The Talking Therapies Manchester Coordinator is responsible for coordinating the operational elements of the Talking Therapies service and directly supervising the team, which consists of a group of Talking Therapies Counsellors, a Psychological Wellbeing Practitioner (PWP), and a team Administrator. The Talking Therapies Manchester Coordinator will carry a small caseload and will lead on monthly and quarterly reporting on agreed KPIs. 

This role is subject to an Enhanced DBS check.

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Applications for this role close on 14th October at 12 noon. Please note, we are interviewing for this position on a rolling basis as suitable applications are received; as such we would encourage you to apply promptly.

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings. 

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website. 

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact. 

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.

As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.

Action for Conservation is a grassroots charity using pioneering approaches to inspire and empower young people from diverse backgrounds, between the ages of 12 and 24, to become the next generation of environmental leaders. We're looking to appoint a Senior Programmes Manager - North West (Maternity cover) to help us shape and manage our programmes for young people nationally and lead our work in the North West.
 

Key terms

Start date: as soon as possible
Starting salary: £36,749.45 - £40,773.98 depending on location and experience
Contract: Fixed-term for 12 months, with possibility to extend this if needed
Hours: Full-time, 35 hours per week
Evening and weekend work: Regular evening and weekend work, including residential work, will be required. Time off in lieu (TOIL) can be taken for overtime worked.  
Location: Remote or Manchester/London/Bristol (hybrid) - to be agreed with the successful candidate 
Travel: Regular travel to Manchester and the North West of England will be required where this is not the jobholder’s usual place of work, as well as occasional national travel for meetings

About the role

This opportunity comes at a unique and exciting time in the evolution of our charity, as we look at how we continue to grow our work sustainably and deepen the connections between our youth and land-based work streams.

As Senior Programme Manager, you will have the opportunity to shape our work nationally as well as lead our programmes in the North West of England, enabling us to grow our reach, deepen our impact and ultimately deliver our mission. Your work will ensure that across our programmes we offer young people meaningful and impactful opportunities to take action for people and the planet and have a voice in shaping the future of our landscapes. 

You will work closely with and report to the Head of Impact and Programme Operations. You will also line manage the other regional Programme Managers and a team of two Programme Coordinators in the North West, and will collaborate with the Land-Based Projects and Policy Lead and the Land-based Project Coordinator at the intersection of our youth programmes and land-based work.

With support from your manager and in consultation with the other regional Programme Managers, you will translate our annual programme strategy into a robust cross-regional implementation plan covering both programme design and operations and make tangible improvements to enhance efficiency and impact across our regions. You will also be responsible for ensuring that our programmes are delivered as planned, to a high standard in line with best practice and cohesively across regions, and that regional objectives and targets in the North West are achieved.

The ideal candidate will be a highly capable and experienced project/programmes manager and team leader with a proven track record of motivating and supporting others to achieve the best possible outcomes for your team and your programmes. 

Key responsibilities

• Lead Action for Conservation’s work in the North West, ensuring that regional targets and objectives are achieved and supporting the expansion of our programmes and projects in line with our organisational strategy.

• Support the cross-regional planning and management of our programmes to ensure that programmes are delivered on time and to budget, to a high standard and cohesively across regions. 

• Line manage the other regional Programme Manager and the North West Programme Coordinators, providing leadership, guidance and support as needed.

For a full job description and person specification please see the Recruitment Pack.

Why work with us?

You’ll be joining a young, mission-driven team who truly love what they do. Working with young people is always rewarding, sometimes challenging and never boring, and you’ll get to experience first-hand the positive impact that your work has. We work hard whilst maintaining a positive work-life balance and spend lots of time outdoors. In 2023, we were recognised by Escape the City as one of the top progressive places to work from over 13,000 nominations, after a rigorous assessment across six criteria, including Mission, Impact, People, Planet and Innovation.

Some of the benefits of working at Action for Conservation include:

• 25 days of annual leave plus public holidays, plus one additional day for each year served up to a maximum of 30 days
• Up to 5 days of professional development leave and up to 4 paid volunteer days each year
• A workplace pension with 3% employer contributions
• Access to flexible working to help you maintain a healthy work-life balance
• Regular team and organisational away days in the great outdoors
• Joining a growing organisation with the possibility to progress within the team as opportunities arise
• A robust training package and a bespoke development plan to support your progression and career aims  
• Opportunities to share your voice and shape the direction of our work, ensuring that our content is relevant and reflective of your interests and the issues facing your community
• Seeing the impact of what you do, as you transform young people's lives

Our commitment to diversity

Diversity is one of our core values as an organisation and we are committed to creating an inclusive working environment where diversity is valued and there is equality of opportunity. We also recognise that the climate and ecological crisis disproportionately impacts minority and/or marginalised communities – yet these voices are largely underrepresented in the sector. Currently, the environmental sector is the second least diverse in the UK, with just 4.8% of employees from ethnic minority backgrounds. If the environmental movement is to succeed in creating a greener future that supports society as a whole, we need diverse voices at the heart of our programmes. We therefore encourage people from demographics that are currently underrepresented in the environmental movement to apply. 

Guaranteed interview scheme

We particularly encourage applications from people from ethnic minority backgrounds or living with a disability or long-term health conditions. We will offer an interview to any candidates from ethnic minority backgrounds or living with a disability who opt into our Guaranteed Interview Scheme when applying and who meet the essential criteria for this role.

How to apply

The deadline for applications is Sunday 27 October 2024 at midnight. Please click on 'Apply' to complete the online application form.

First interviews will be held remotely in the week commencing 04 November. Second interviews will be held in the week commencing 11 November.

If you would like further information, support with access requirements, such as an adjustment to the application or interview process, or an informal chat, please contact us by email.

We believe in a world where no child is lost to the streets

Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?

If the answer is yes, then read on to hear about this exciting opportunity.

About the role

We are looking for a Youth Practitioner for our Yorkshire Project and are keen to receive applications from those living in Hull and East Riding.

As a Youth Practitioner, you’ll play a key role in keeping children safe from harm and supporting them and their families on a path to a brighter future. You’ll be part of a dynamic team delivering Railway Children’s programme in the UK, in partnership with British Transport Police (BTP).

Working with other Youth Practitioners in your project area, you will be responsible for supporting a number of young people who have been identified as being vulnerable on the transport system. The role will involve working directly with young people and their families to reduce risks, as well as building strong relationships other social care, Police, third sector agencies and local services in the area.

What we offer

As well as helping some of the world’s most vulnerable children and young people, we offer some great perks:

• Time out. You’ll start with 25 days holiday per year to recharge the batteries. After three years, this will increase by an extra day per year until you reach a relaxing 30 days leave.
• Pension. We offer a pension contribution of 6% of annual salary.
• Birthday leave and ‘Railway Children Day’. You’ll get two additional days of annual leave in your birthday month and around Christmas time.
• A culture we’re proud of. Driven by our CEO, family values are at the heart of our culture and make Railway Children an incredible place to work.
• Flexible working environment and home working. It’s one of the reasons why our staff retention is so impressive!

What we’re looking for

We’re looking for someone who has worked with vulnerable young people and families, with an in-depth understanding of the issues they face and the impact of trauma. With a relevant qualification in youth work or social care or equivalent experience, you’ll have experience of providing front line support to safeguard some of the most vulnerable young people in the UK. You’ll have the ability to engage young people, their parents or carers within the community and deliver direct support to address issues within the family unit.

A full person specification can be found in the job pack.

About us

We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.

Application notes

Please note candidates must have a full UK driver’s license and access to a vehicle.

Closing date:  Monday 14th October 2024, 5:00pm

Dates for interview: First stage (online) 22nd October 2024

Please note – young people will be involved in the selection process. 

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful.

At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of background and reference checks including criminal records check.

This is an exciting opportunity to contribute to developing Refuge’s learning and development programme.

The successful candidate will be supporting training needs analysis and managing the design, delivery and evaluation of our curriculum to ensure it supports individuals and teams. This includes the identification of external training providers and organising training events. They will be working directly with line managers to identify and implement relevant learning and development solutions for their teams and assisting with induction of new staff.  

We’re looking for someone who has some experience in providing a blended approach to learning as well as good organisational and analytical skills and a solution focused approach to problem solving.

About Brightside

Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. Read our latest impact report here.

Role overview

The Senior Programme Manager will lead our delivery team and work closely with the Partnership Manager to ensure that we’re designing and delivering mentoring projects that meet our partner objectives. The postholder will line-manage key staff in the delivery team, delegate programme activity and oversee quality across our portfolio. The postholder will be accountable for engagement across our portfolio and for ensuring we meet targets and key performance indicators set by our partners for project outcomes.

The postholder will also lead the delivery of Brightside Mentoring, our London based mentoring project that’s currently funded until 31 December 2025. This will involve leading the ongoing design of the project as we learn from each cohort, recruiting young people to take part from across our London networks and reporting to the funder on project progress. Our ideal candidate will therefore be based in or around London, as frequent travel will be required.

Responsible for (our partner portfolio)

• Overseeing project deliverables across our portfolio, ensuring tasks are delegated across the team and that deadlines are met
• Chairing weekly delivery team meetings to stay on top of project launches, delivery updates and upcoming evaluations
• Ensuring that roles and responsibilities for project delivery are clear across the delivery team
• Collaborating with the Partnership Manager to manage our approach to risk across the portfolio
• Collaborating with the Data and Insight Manager to ensure recommendations and learning are embedded into future projects
• Monitoring quality in our project delivery, and developing systems to do this efficiently
• Managing our training calendar, ensuring that mentor and mentee training sessions are staffed as required
• Overseeing our training content, reviewing as necessary
• Acting as an escalation point for challenges that may arise in projects
• Acting as an escalation point for any safeguarding concerns
• Providing monthly reports to the Senior Leadership Team on progress with strategic programmes and the portfolio
• Proof reading end of programme evaluation reports

Responsible for (Brightside Mentoring)

• Acting as Programme Lead for Brightside Mentoring, our London-based mentoring project (currently funded until December 2025)
• Leading the programme design process, embedding learning from previous cohorts and addressing previous challenges through innovation
• Working closely with the Partnership Manager to lead mentee recruitment, ensuring that we’re reaching young people and getting them onto the project
• Attending recruitment events across London, working with contacts in and beyond our network to recruit young people
• Delegating tasks across the delivery team
• Working with the Interim Head of Innovation to recruit volunteers
• Ensuring that all volunteers are trained and DBS-checked before participating

Accountable for

• Engagement across our portfolio – monitoring participation of mentors and mentees, identifying success, challenges and developing strategies to improve engagement
• Programme management processes – ensuring we implement robust programme management processes that lead to success, with clear workflows for the team to follow
• Programme records – ensuring that the delivery team keep accurate records of meetings, updates and learning
• Participant conversion – ensuring that as many young people as possible fully participate in programmes after they sign-up

Team working

• You will be line managed by the Interim Head of Innovation
• You will line manage a Programme Manager and the Data and Insight Manager
• You will lead the delivery team and chair weekly team meetings
• You will work closely with the Interim Head of Innovation and Partnership Manager to lead the Programmes Team

Essential criteria

To be successful in this role, you should:

• Be strongly aligned with our mission
• Embrace Brightside’s values and contribute to a positive staff culture
• Understand the challenges faced by young people in education and careers
• Demonstrate a significant track record in programme management
• Be confident in delegation
• Have significant experience in making data-driven decisions (using insights to inform programme design)
• Have a strong track record in leadership and team coordination
• Have experience of line management
• Be able to build strong relationships and collaborate well with others
• Have excellent organisation and prioritisation skills
• Be able to work to tight deadlines and manage competing priorities

Desirable criteria

We are especially interested in candidates who:

• Have experience using Salesforce or other CRM software
• Have experience of using project management software such as Monday .com for tracking deliverables

A DBS check at the enhanced level will be required for successful applicants

Your development

You will be supported and challenged in this role. All staff can get involved in activities across the organisation. We are committed to the learning and development of staff and your line manager will work with you to create a personal development plan to support your growth and career progression.

We’re committed to promoting a diverse and inclusive community where everyone can be themselves and succeed in the workplace and beyond. Our culture is inclusive and supportive to staff from all backgrounds, and we provide flexible policies to cater for the differing needs of all staff.

Salary and benefits

Salary: £35,900- £38,900

Contract: Fixed term (ending 31 December 2025)

Hours of work: 37.5 hours a week (full-time)

Holiday allowance: 25 days

Other benefits include:

• Three days additional leave between Christmas and New Year
• Three days of volunteering leave
• Tenancy deposit loan scheme
• Up to one month ‘work from anywhere’ policy
• Employer pension contributions
• Flexible working hours
• Regular staff socials
• Option to buy up to five additional days of annual leave

Application instructions

• Submit an answer via CharityJob to the following question: ‘Describe a successful programme you managed. What strategies or actions did you take that contributed to its success?’
• Submit a one-page cover letter, outlining how you meet the role’s essential criteria
• Submit your CV

Applications must be submitted by 8am on Monday 21 October

Applications without a cover letter will not be considered

Successful applicants will be invited to first interviews from the week commencing 28 October

Successful applicants from the first interview will be invited to a second interview on the week commencing 4 November. The second interview will include a presentation and/or task.

We have a job vacancy for a Dementia Specialist to join Shine as the Normal Pressure Hydrocephalus (NPH) / Dementia Coordinator. 

Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.

In the last year we have seen a 25% increase in members who are living with Normal Pressure Hydrocephalus (NPH) across England, Wales and Northern Ireland. There are currently just over 600 members with NPH, plus their carers registered, but we are expecting this to continue to rise as awareness and diagnosis of the condition grows. 

We are looking for an experienced, skilled, organised and dedicated new staff member to join Shine’s Services team to develop and lead our new NPH service. 

Purpose of Job

To be the Dementia specialist for Shine.

To provide the foundations for improved health, social and emotional outcomes for adults living with NPH/Dementia and to support their families/carers. 

Shine will offer you:

• A competitive salary

• 35 hour working week

• 25 days annual leave plus additional discretionary leave between Christmas and New Year

• Opportunity to purchase additional annual leave

• Additional annual leave due to length of service

• Defined contribution pension

• Life Assurance cover

• Support to learn and develop

Please see the full Job Description and Person Specification and Introduction to the NPH Coordinator Role below and on our website.

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to our CEO, Kate Steele.

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

Closing date: 11pm Wednesday 16th October 2024 

Interviews:  Tuesday 29th October 2024 at our Head office in Peterborough

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

The Community Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.

The Regional Fundraising Officer role will play a significant part in contributing to a high-performing fundraising team. The role will cover the North East & Yorkshire regions.

You will report to the Community Fundraising Manager and support the Head of Regional Fundraising to drive the continued growth of the charity’s community fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.

Main duties and responsibilities of the role:

Strategy, finance, and reporting

· Responsibility for 3 income streams within the region including corporate, community groups and Do It Yourself (DIY) fundraising.

· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with partnerships in your region with a value of up to £100,000.

· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, following fundraising legislation and good practice.

· Recruit new fundraising supporters in line with strategy.

· Support the Community Fundraising Manager (CFM) and Head of Regional Fundraising (HORF) in developing the Community Fundraising strategy for ARUK to increase income within this stream.

· Support and extend volunteer networks within the geographical area in line with strategy.

· To ensure that fundraising activity is implemented and managed locally to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across the geographical area.

· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload cost-effectively and proactively.

Supporter Management

· Provide excellent customer service to community fundraising supporters (including maintaining a polite, enthusiastic manner with prompt responses to enquiries), to acknowledge support and increase long-term loyalty.

· Provide high-quality account management to volunteer groups in geographical area.

· Effective management of volunteer relationships within geographical area.

· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.

· In liaison with the Partnership Development Managers and Partnership Development Officers, provide high-quality account management to corporate supporters within the specified geographical area and/or of relevant value.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.

Increasing Community Support within geographical area

· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within the geographical area, in line with strategy.

· Run volunteer events with both a recruitment and cultivation function, liaising closely with the Stewardship and Events team to ensure a seamless supporter journey, and with the Press team to include media volunteers.

· Manage the recruitment process of new ARUK volunteers in the geographical area, providing relevant support and training.

· Liaise with local community organisations (e.g., golf clubs, educational institutions etc.) – both previous and new potential supporters – to extend income and activity in line with the strategy.

· Initiate and roll out community fundraising events in the geographical area with evidence of effective ROI and achievement of strategic goals.

· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.

· Arrange appropriate volunteer representation at events in the community (for example, for cheque collections and talks), spreading the charity’s reach cost-effectively.

· Identify, research and target prospective community organisations, in liaison with CFM.

· Identify, research and target prospective local corporates in liaison with CFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with both community and corporate strategies.

· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.

Monitoring and Reporting

· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Community Fundraising Manager.

· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.

What we are looking for:

· Experience in partnership fundraising and/or relationship-building.

· Experience in public speaking, such as giving presentations and talking at events.

· Knowledge of recruiting key volunteers and fundraising supporters.

· Experience and a keen interest in building long-term relationships with supporters.

· Proven ability to provide excellent stewardship.

· An ability to manage a busy and varied workload.

· Excellent communication skills, both verbal and written.

· Excellent organisational skills.

· Full driver’s license with access to own vehicle. 

· Flexibility to work some unsocial hours and willingness to travel independently.

· Live within North East & Yorkshire regions.

Additional Information:

Ways of working: As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.

Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £31,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 13th October 2024, with interviews likely to be held week commencing the 21st October 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process.  Should you need any adjustments at either the application or interview stage, then please do contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:

• 48th in the 100 Best Large Companies to Work For in the UK.

• 19th in the 100 Best Companies to Work For in the East of England.

• 3rd in the 50 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

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Elrha is a global organisation dedicated to finding innovative solutions to complex humanitarian challenges through cutting-edge research and innovation. We are seeking a passionate and skilled Management Accountant to join our dynamic Grant Operations and Finance (GOF) team.  

About the Role:  
You’ll play a key role in supporting our work by ensuring smooth, high quality financial management and reporting. Working closely with the Head of GOF, you'll contribute to the success of our programmes by overseeing financial activities, audits and the improvement of financial processes.  
This is a role where you can make a meaningful impact, not only within our organisation but on the global humanitarian landscape. You'll have the chance to work on important projects that directly support our humanitarian aims while developing your skills in a supportive and collaborative environment.  

What you’ll do:  

• Lead on key financial activities, including management accounting, financial reporting, and grant audits.  
• Support the operational aspects of grant management by ensuring effective financial planning and monitoring.  
• Improve and streamline financial processes for greater efficiency.  
• Manage complex funding arrangements, including grants from institutional donors, and ensure compliance with financial and donor requirements.  
• Collaborate with teams across the organisation, using your financial insights to support decision-making.

What we're looking for:

We welcome applicants from all backgrounds and experiences, especially those with a genuine passion for humanitarian work. We’d love to hear from you if you:  

• Are a qualified (or part-qualified) Accountant (CIMA, ACCA, ACA, CIPFA or equivalent) with proven management accounting experience, ideally within the charity or not-for-profit sector.  
• Have experience managing budgets and financial information, especially in environments with complex funding.  
• Are familiar with the financial management of grants from institutional donors, ideally within international aid or humanitarian settings.  
• Understand risk management and audit processes.  
• Communicate clearly and effectively, both with financial and non-financial colleagues.  
• Are skilled in Excel and other Microsoft Office tools.  
• Have a personal or professional interest in humanitarian or development sectors, demonstrated through academic studies, volunteering, or work experience.  

Additional knowledge in grantee financial management, IATI standards, and accounting principles for charities would be a bonus, but not essential.  

Why Join Us?  
By joining Elrha, you’ll become part of an organisation that is making a real difference in the world. We believe in supporting our team to thrive, offering opportunities for professional development, collaboration, and growth. We work remotely with access to our offices in London, Cardiff, Edinburgh and Manchester if you prefer to be office based. We offer flexible working patterns to support you with balancing other commitments.    
If you're looking for a role where you can apply your financial expertise to help solve real-world problems, we want to hear from you!  

 Note for applicants:  

• Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.  
• When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.  
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.  

Closing date: Sunday 6th October 2024  
Interview dates: Tuesday 15th & Wednesday 16th October (online)  

We reserve the right to bring the closing date forward if we have sufficient high-quality applications. Please get your application in as early as possible. 

We are looking for a Corporate Partnerships Manager to support the Head of Membership Engagement in the overall development and delivery of commercial revenue streams at the Chartered Institute of Fundraising. This will include all current sponsorship for conferences, including our flagship Fundraising Convention, corporate membership, and strategic partnerships. 

Job purpose:

• Recruiting, retaining, and developing corporate members.
• Identifying and securing new sponsors and exhibitors for the Chartered Institute’s event business, including one-day conferences, webinars, and Fundraising Convention.
• To identify, secure, and nurture long-term strategic partnerships.

​Key Accountabilities

• Work and support the Head of Membership Engagement across the following income streams:
  • Fundraising Convention: Responsible for the overall management of expo – planning, sales and invoicing;
  • Fundraising Convention sponsorship: lead on this and assist the Executive Director when required;
  • One-day conference sponsorship and expo: to be partnership lead on day-to-day conference sponsorship sales including print advertising;
• Develop partnership support for the strategic objectives of the Chartered Institute;
• Work with the Membership Team, supporting all areas of membership where required;
• Strategic corporate partnerships: Work with key clients and provide support for the Chartered Institute of Fundraising’s portfolio of events, including Group events.

Business Development

• To be client-focused and visible in the marketplace with sponsors and supporters.
• To create a plan for growing expo, conference, and corporate supporter revenue.
• To work with the Head of Membership Engagement and Executive Team to highlight potential new partners and create a strategy to increase support from existing customers.
• To work closely with the Professional Development Team to maximise all revenue-generating opportunities.

Financial

• Work closely with the Finance Team to maintain accurate reporting of revenues.

Marketing

• Work with the Marketing Team to ensure all commercial opportunities are optimised across all promotional materials.

Administration

• To collate all materials and information from all Fundraising Convention sponsors.
• To manage the Convention expo pack and any administrative requirements of Fundraising Convention exhibitors.
• To attend Fundraising Convention and provide administrative support to all sponsors, exhibitors and partners as required.
• To be responsible for the overall management of the Fundraising Convention exhibition, including planning, sales, and invoicing.
• Any other administrative duties required to deliver the partnership strategy.

Other

Accountabilities also include a responsibility on behalf of the job holder to undertake any other duties that are relevant to the job as requested by their line manager.

Person Specification

Experience & Skills

• Able to demonstrate the development of effective commercial relationships and sponsorship.
• Effective communication skills.
• Effective and efficient organisational skills.
• Understanding and experience of working in events environments.
• Interest in the charity sector and the role of professional fundraising.
• Computer literate (competent user of Microsoft Office suite and databases and CRMs to track and share records).
• Able to simultaneously contribute to strategic development and deliver operationally.
• Able to demonstrate use of initiative to problem-solve and find solutions.
• Aware of new trends and areas for growth and able to react to them.
• Able to demonstrate strong commercial acumen.
• Able to demonstrate effective communication skills, both written and verbal.
• Able to collaborate effectively with people at all levels, internally and externally.
• Sound budget management skills.

Attributes

• Keen and able to work effectively with other team members.
• Driven by results and able to work to deadlines and targets.
• Customer-focused – always looking to deliver a great experience for members and partners.
• Can generate ideas for new events, content, and ways of engaging key accounts.
• Enthusiastic about promoting the work of the Chartered Institute to key audiences to achieve engagement and commercial success.
• A confident and helpful team member who can interact well with others and has a ‘can do’ attitude.
• Strong attention to detail.
• Effective interpersonal skills.
• Positive approach to problem-solving and solutions-focused.
• A confident self-starter who can work independently.
• Strong organisational and planning skills.
• An understanding of and commitment to the values of the voluntary sector.

Reflecting our Values

• Passionate: takes pride in what we do and is driven by success.
• Professional: champions and achieves high standards and is governed by professional integrity.
• Enabling: helps and is empowered to take ownership, find solutions, make decisions and collaborate.
• Enterprising:  open to new solutions and committed to delivering where we already excel.
• Respectful: honest and fair and treats everyone with consideration and respect.

Circumstances

Able to work outside office hours on occasion.

If you would like to discuss access requirements or have any questions about the role please contact us directly.

The Chartered Institute is proud to be an equal opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as disabled people and individuals from Black, Asian and Minority Ethnic communities.

Home-based in NHS SW Region with occasional visits to our office in London.

Ataxia UK is looking for a skilled and dedicated Specialist Ataxia Nurse for our new community-based nursing service, focused on supporting individuals with ataxia in the South West of England. The role is a significant development in expanding access to expert and joined-up ataxia care for the ataxia community, particularly in regions currently underserved by neurologists with expertise in the ataxias. 

As a Specialist Ataxia Nurse, you will provide personalised, face-to-face, and remote support to patients, assisting them in navigating the NHS and social care systems. Your responsibilities will include supporting patients during medical appointments, coordinating essential therapies such as physiotherapy, speech therapy, and occupational therapy, and building strong relationships with healthcare professionals to enhance understanding and treatment of ataxia. Additionally, you will contribute to the development of resources and information for the ataxia community. 

We are looking for an experienced nurse with a background in neurology or chronic disease management and a strong commitment to patient advocacy. The ideal candidate will be a clear communicator, capable of working independently while collaborating effectively with multidisciplinary teams. Your role will be vital in ensuring that individuals with ataxia receive timely and appropriate care, helping them to manage their condition and maintain their quality of life. 

If you have any questions or would like to have an informal discussion about the role, please do not hesitate to contact Wendy O'Mant (contact details can be found on the Job Description)

Shortlisting - week beginning 14 October

Interviews - week beginning 04 November

SignHealth is partnering exclusively with Robertson Bell to recruit a Credit Controller on a permanent, full-time basis. SignHealth aims to improve healthcare and access to health services for deaf people. As well as campaigning, research and health promotion, we provide supported living schemes and outreach for deaf people with mental health problems. We provide a national Advocacy and Counselling service and support for deaf victims of domestic abuse.

This role will be responsible for the collection of service contract debtors, as well as care fees from self-funding and local government authority residents. The role will interact with a wide range of stakeholders and will deliver excellent customer service – working proactively to reduce any barriers to debt collection and to improving SignHealth’s debt collection processes at a time the organisation is forecast to grow rapidly and significantly.

The key responsibilities of this Credit Controller role include:

• Raise all sales invoices (recurring and ad hoc), for SignHealth in an accurate and timely manner.
• Work with the Accountant and Head of Finance to develop and maintain accurate invoicing schedules.
• Work with colleagues across SignHealth to ensure that accurate invoices are raised – e.g. to account for changes in service delivery
• Build and maintain strong relationships with customers and other stakeholders to ensure prompt payment and resolution of billing disputes
• Proactively chase outstanding debts through telephone calls, emails and letters
• Perform monthly sales ledger reconciliations and check for anomalies, work with other finance team members to reconcile statements to the accounts
• Provide regular debtor status reports to the Accountant and Head of Finance – contribute to the development of management information for ELT including the cash flow forecast and debtor aging – as well as drafting written commentary for the management accounts
• Maintain accurate contact and contract information for all customers
• Contribute to the development and implementation of process improvements and recommend internal process improvements
• Take an active role in aiding managers’ and team members’ understanding of their financial responsibilities

More about SignHealth:

Every hour of the day, someone from SignHealth is working to improve the health and wellbeing of Deaf people.

Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness.

We also deliver our own services to reach Deaf people in our shared language in their moment of need, through domestic abuse support, therapy, advocacy, and residential services.

The successful candidate will have:

• AAT qualification or qualified by experience
• Proven experience in credit control – ideally with NHS ICB/CCB and Local Authority experience
• Experience with finance systems such as QuickBooks etc
• A background working in the charity or social care sector ideally
• Effective team player able to work on your own initiative as well as part of a team
• Strong organisational and time management skills, including the ability to prioritise workload and work within strict deadlines

This opportunity will be based remotely and offers excellent benefits including 25 days annual leave (excluding bank holidays), two additional wellbeing days and a Defined Contribution Pension Scheme.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

War Child believes that children’s lives should not be torn apart by war. It is the only specialist charity for children affected by conflict, with four main areas of work: protecting children, educating children, supporting communities and campaigning.

The charity are renowned for their creative, innovative and entrepreneurial approach, with strong connections to the gaming, music and creative industries. In 2021, the charity supported over 140,000 children and adults – making it one of their strongest years ever.

It’s an exciting time to join War Child as they have just launched their new Alliance initiative, which brings together the five War Child fundraising members (in the Netherlands, UK, Germany and Sweden, plus Children in Conflict in the US), with 14 programme members, and coordinated by a new international body: the War Child Alliance Foundation. Through the Alliance they are integrating programme activities under one umbrella – allowing War Child to combine strengths and pool resources – all with the aim to multiply impact for conflict-affected children.

The Philanthropy Manager is a key member of the Philanthropy & Partner Engagement Department within War Child’s award-winning Fundraising team. Working closely with the Philanthropy Lead (line manager) and Senior Philanthropy Manager, you will manage a portfolio of major donors at 5- and 6-figure level to support a team target of c£1.4M.

Results oriented, you will have strong interpersonal and management skills together with a flexible and proactive approach. This is a great opportunity for a motivated relationship fundraiser with a passion for international development to join a successful and ambitious team.

As Philanthropy Manager, you will: 

• Identify and qualify a pipeline for up to 6-figure gifts for both unrestricted and restricted giving
• Lead and be supported on building an excellent stewardship programme, supporting relationship managers across the team to deliver sector leading supporter journeys
• Develop and implement strong cultivation and solicitation plans for existing donors to generate significant income from the portfolio. This will include personal meetings, attending networking events, writing proposals/reports and making presentations
• Take an active role where relevant, on the planning and delivery of a diverse portfolio of philanthropy events, including events that are hosted by Ambassadors

Ideal skills and experience: 

• Experienced in a similar fundraising role, with a knowledge of major donor fundraising, ideally within an international development or humantarian NGO
• Ability to input into fundraising strategies with a track record of securing 4-5 figure gifts and delivering against targets
• Experienced in stewardship strategies for major donors or the development of supporter journeys in order to retain donors
• A relationship focussed approach with strong networking skills at senior levels internally and externally

Benefits include: 

• Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, an element of working from home, compressed hours.
• Annual leave – 28 days per year (full-time) rising to 33 days with service, plus UK bank holidays
• Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis
• Family leave – enhanced maternity, paternity & shared parental leave, and family friendly policies
• Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
• Learning & development – dedicated to the investment in learning and continuing professional development for all our employees
• Range of flexible benefits such a Cycle to Work scheme and season ticket loans

Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking to recruit a Digital and Creative Communications Manager on a 5 month paternity cover contract. 

Are you a creative communicator? Are you able to develop and curate digital content that sparks conversation? Can you guide people to produce impactful products that share stories of our work in an accessible and compelling way? This is an exciting role where you will lead on implementing Elrha’s digital strategy, including overseeing the final stages of our new website and the continued development of our social channels, to help our work reach our key audiences and enhance our voice in the humanitarian community.

In this role you will have the opportunity to oversee the production process of products of all shapes and sizes in line with our digital first approach, making sure everything is true to our brand, connects with our audiences, and is inclusive and accessible to all. You will also use your skills to lead on communication activities for Elrha’s events to showcase the best of our work, and the work of those we fund. 

You will be given a high degree of autonomy in your work, so to be successful, you will need to be flexible, bold, and work well in a constantly changing environment. You will have strong organisation skills and experience of managing a varied workload while paying attention to the tiny details. 

Your application will need to demonstrate: 

• Experience of delivering high quality, impactful, and inclusive digital communications 

• An understanding of digital strategies, channels, and how different audiences engage with content 

• Excellent design judgement and attention to detail 

• Proven ability to lead and champion organisational branding, adhering to the highest standards of accessibility

• An interest in the humanitarian or development sectors, ideally demonstrated through academic qualifications and/or paid or voluntary work.

Experience of production project management and supporting high level event communications activities would be an advantage. 

If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.   

We offer: 

• Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. 

• As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. 

• Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; incremental increase in annual leave (25 day basic entitlement) depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. 

• Please read through the Information for Candidates document for further information to support your application, including details on Our Values, Strategy, Benefits and Salary. 

Note for applicants: 

• Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role. 

• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. 

• When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.

Closing date:  Sunday 6 October 2024 – Please note we may bring the deadline forward if we have sufficient high quality applications. Please get your application in as early as possible. 

Interview dates: w/c 14 October 2024