Head of service development jobs
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page).
Work experience at Unifrog
In 2022, we launched the Unifrog Placements tool with just a few schools and colleges, and it’s now being used by over 45% of UK schools and has facilitated over 350,000 placements since its launch. The Placements tool makes it quick and easy for schools and colleges to administer work experience, virtual work experience (VWEX), work shadowing, and internships, all in one central place on the Unifrog platform. The more schools that sign up to and get started with Placements, the closer we can get to levelling the playing field for all students.
What you’ll do
As the Work Experience Lead, you will provide outstanding customer support for school and college partners using our Placements tool. You’ll be the first point of contact for any queries about the tool, resolving any issues partners, parents or employers have with the process. You’ll also be responsible for training individuals, tracking the engagement and impact of the Placements tool across our partner schools. You’ll be keeping Account Managers up to speed on this throughout the academic year.
Key responsibilities:
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Manage incoming queries about our Placements tool via phone call and email.
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Keep Salesforce records up to date after any interactions with partner schools and colleges.
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Continually suggest and streamline our Work Experience processes using feedback from our partners.
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Analyse engagement data, trends and notable issues on Placements usage and share this data with Account Managers and the wider UK management team.
Additional responsibilities:
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Proactively look for opportunities to continue improving our platform and support of Work Experience within schools and colleges. For example, reviewing survey responses to identify potential tweaks or process improvements.
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Support the UK Partner Success Team during busy periods, e.g., uploading school data onto the platform and troubleshooting any issues partner schools and colleges are experiencing.
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Proactively work to foster a sense of community amongst our Unifrog partners and consider how we can promote the sharing and embedding of Unifrog best practice.
Working together
You’ll work alongside the Partner Success Leads and the wider UK schools and colleges team. You’ll also have contact with our Data, Marketing, and Finance teams.
You’ll report to the Head of Partner Success.
What we’re looking for
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Strong communication skills - both written and over the phone.
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Solid training skills, ability to hold training meetings with partners virtually.
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Proven track record of excellent customer service.
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Proficient in data analysis and Excel.
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Active listening skills.
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Keen attention to detail.
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Strong organisational skills.
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Interest in the education sector is an advantage, but not essential.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£34,890 per annum (Grade A).
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Full-time.
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Split your time between working remotely and at our office in Hoxton, London (a minimum of 2 days per week). Applicants must be commutable to London and can expense up to £12.50 per day for travel, up to 2 days per week.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact our Recruitment Lead (details on our jobs page).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00am (GMT) on Friday 14th November 2025.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. There is a new policy update from the government about delivering Work Experience, and this has generated lots of queries from both partners and internal team members. How would you go about ensuring everyone has the information they need in this scenario? (250 words)
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iii. You receive an urgent phone call from a partner school reporting a technical issue that is hindering their use of the Placements tool. They are feeling frustrated and are looking for immediate assistance. How would you handle this situation to provide prompt and effective support? (250 words)
Stage 2: Phone task (15 minutes)
Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 24th November.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Do you understand digital marketing and enjoy creating compelling content? Do you know how to make a video that stops the scroll? Would you like to put these skills to use to help others play their part in God’s mission?
• Permanent, full-time 35 hours per week. (We would consider reduced hours)
• Hybrid working - available with 40% home working.
• Starting salary: £30,925 per annum (depending on experience) with a generous pension contribution: up to 10 per cent employer contribution on annual salary.
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
access to 24/7 employee assistance programme with qualified counsellors
regular wellbeing coffee mornings
support on menopause for women
up to three volunteer days a year
up to three family emergency leave days a year
retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
Your role
The fundraising and communications group at CMS has ambitious goals and targets and you’ll play a key role in helping successfully deliver on these. You’ll harness the huge potential of social media and other digital platforms to help CMS get the attention of our target audiences, build brand awareness, raise money and recruit people to our mission programmes. As well as having a strong working knowledge of social media platforms, you will need to be able to create and edit video as well as other forms of compelling content.
What you’ll need to succeed
It is essential that the post holder has proven social media, organic and paid content production experience, including video creation, and knowledge of social media posting and interaction via Facebook, Instagram, YouTube and X in an organisational context.
In addition, proven website editing using a content management system such as WordPress and email marketing via a client such as DotDigital.
It is also a requirement that this post holder is committed to the aims and values of CMS.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 30th November 2025
Interviews are planned to be held on Tuesday 9th December in CMS House, Oxford.
To apply
Please send your application form and CV via our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed Application Form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.



The client requests no contact from agencies or media sales.
Job Title: Healthier & Wealthier Adviser
Salary: £26,050 per annum
Hours: Full Time (37 hours per week)
Location: Head Office, Newton Aycliffe, DL5 – working across County Durham
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. Groundwork’s mission is to support people to improve their prospects and reach their full potential.
About the role
We are seeking a compassionate, proactive, and client-focused Healthier & Wealthier Adviser to join our team. In this role, you will deliver high-quality advice and guidance to residents across County Durham, helping them navigate welfare benefits, debt, housing, energy, budgeting, employment, family support, and more.
You will primarily provide telephone-based advice, with additional support via face-to-face meetings, email, online chat, and video appointments. You will work with clients referred from Primary Care Trusts (PCTs) and other health organisations, gathering information about their circumstances, offering tailored guidance, and acting on their behalf when required.
Your role will include:
- Providing high-quality advice and guidance via phone, email, online chat, video, and face-to-face appointments.
- Gathering detailed client information to offer personalised support and make referrals to specialist agencies when needed.
- Maintaining accurate case records and ensuring all work meets quality standards.
- Responding to enquiries promptly and supporting the general advice line during busy periods.
You’ll be part of a supportive, collaborative team that values learning, innovation, and continuous improvement.
About You
We’re looking for someone who is:
- Empathetic and approachable, with excellent listening and communication skills.
- Experienced in providing information, advice, and guidance (experience in welfare rights, housing, or debt advice is desirable).
- Organised and proactive, able to manage a varied workload and meet deadlines.
- Committed to equality, diversity, and inclusion in service delivery.
- Adaptable, with a willingness to travel and work flexibly to meet client needs.
Join us to make a real difference in the lives of people across County Durham, helping them to be healthier, wealthier, and more empowered.
Closing date: Midnight on Thursday 20th November 2025
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.
A bike links people to essential services, including foodbanks and legal advice, as well as the local community.
About Us
The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees. We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.
The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of 20 committed staff, roadshows in different cities, an online shop and two workshops, one in the capital and one in Birmingham.
To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.
Duites and Responsibilities
This role oversees the securing and reporting of our Trusts and Foundation income, including working closely with colleagues to develop relevant, impactful and deliverable funding proposals and coordinate the stewardship of key trust and foundation relationships.
The role works closely with all colleagues to ensure a joined-up approach to income generation across the charity and our different supporter groups.
Skills and Qualifications
The ideal candidate will have demonstrable experience in preparing and submitting successful funding applications and proposals to charitable trusts and foundations, with a track record of securing five and six figure gifts, ideally within the refugee’s sector. You will have experience of working with, and applying for funding from, some of the larger grant organisations.
You will be experienced in identifying suitable prospects, developing pipelines, and managing funder relationships, adopting a strategic approach when working with colleagues across the organisation.
Location
This is a hybrid role, working from home with one day per week in either our London or Birmingham office. The salary is £42,000 for Birmingham-based employees and £45,000 for London-based employees, reflecting the London Living Wage adjustment
Benefits and Perks
As a small and agile charity, we thrive on creativity and are quick to implement fresh ideas. You’ll have the chance to witness the tangible difference your work makes through regular donation sessions at our London and Birmingham workshops.
At The Bike Project, we offer a fantastic benefits package, including:
· Extended family leave
· 25 days of annual leave (increasing with each year of service)
· Access to the Reward Hub
· An Employee Assistance Programme
· A pilot scheme for a nine-day fortnight currently underway
We warmly welcome applications from disabled and global majority candidates, as well as individuals with lived experience of the refugee or asylum system.
Application Process
To apply, please submit a CV and a short cover letter. Interviews will take place in two stages.. Shortlisted candidates may be asked to complete a short task. Only successful candidates will progress to the second stage. Closing date: 09/11
To apply for this position you must be able to prove your right to work in the UK.
Diversity, equity and inclusion are at the heart of what we value as a Charity. The Bike Project is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.
Our hiring team are happy to support with any reasonable adjustments that are needed within the recruitment process.
To request an informal chat about the role please reach-out using the contact form on our website.
Please note applications without a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Genuine innovation. Visionary solutions. Surprising results.
Lead CRM Engineer - Salesforce
£74,000 - £79,000 plus
Reports to: Head of Engineering
Grade: P3
Directorate: Chief Operating Office
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London . Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: 16 November 2025, 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: 2 stage interview process which will involve competency and technical assessment.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
The Lead CRM Engineer is responsible for taking a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, reduce technical debt and operational risks.
In addition the Lead CRM Engineer should design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; apply specialist knowledge to identify improvements.
What will I be doing?
- Lead in all aspects of the software development life cycle e.g., requirements, analysis, design, implementation, testing and documentation
- Apply Lean and Agile principles to develop high quality code that has minimal bugs, adheres to CRUK standards and is highly supportable
- Work either independently or in collaboration with Solution Architects to design new solutions in line with the CRM Engineering strategy
- Start the development of new products from scratch, leading on all the technical decisions this entails
- Work in collaboration with Product Managers, Service Designers, UX Designers, Business Analysts etc to identify user needs, discuss capabilities and iteratively design solutions
- Take a leading role in the CRM engineering capability team to identify and share good practice, develop standards, patterns, automation & tools, and reduce technical debt and operational risks
- Design and develop enhancements to our CRM platform, supporting the delivery of our CRM Engineering strategy; applying specialist knowledge to identify improvements
- Apply Site Reliability Engineering principles to track and improve the availability, performance, and security of CRM products. Support the resolution of incidents impacting our products.
- Responsible for release management and line management of 2-5 CRM engineers, coaching them to develop their skills, behaviours and develop their careers.
What are you looking for?
Essential:
- Ability to write clean, readable, and properly tested code based on tried and tested design patterns.
- Experience building applications on our existing CRM platform (Siebel) and/or future CRM (Salesforce), including data model design, custom UIs, custom logic, inbound and outbound integration logic
- Experience running critical services in production and designing highly available, scalable, and secure solutions
- Acted as a Senior or Lead within an Engineering team, starting the development of new features from scratch, defining the overall solutions, and reviewing more junior engineers' work.'
Desirable:
- Understands business problems and able to translate them into solution designs using creativity and pragmatism.
- Knowledge of modern software development methods (SCRUM, Kanban) and approaches (test-driven development, behaviour driven development, continuous integration, continuous delivery)
- Can communicate complex information and concepts to technical and business colleagues, influencing others effectively
- Worked in a complex technical environment with multiple types of business operations and conflicting priorities
- Able to cope with continual change and contribute constructively to improvement cycles
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
Additional information
For more information about working with us please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
The Organisation
This is a well-established national charity with an income in excess of £100 million, playing a vital role in supporting people affected by a major health condition. The organisation is values-driven, impact-focused, and undergoing continuous improvement in its financial operations. The Finance & Assurance directorate is a trusted partner across the charity, enabling better decision-making through high-quality financial insight and compliance.
The Job
As Financial Accountant, you'll lead a small team and report to the Head of Financial Accounting. You'll be responsible for producing accurate financial statements, managing audit deliverables, ensuring compliance with charity and company law, and driving improvements in financial processes and reporting. This is a hands-on technical role with leadership responsibilities, requiring collaboration across finance, systems, and planning teams to deliver a seamless finance function.
Key responsibilities include:
- Preparing statutory accounts and technical accounting adjustments
- Leading year-end processes and audit engagement
- Ensuring compliance with VAT, Corporation Tax, and Gift Aid
- Driving system and process improvements
- Supporting and developing Associate Accountants
The Person
You'll be a qualified (or part-qualified with suitable experience) accountant with strong technical expertise in SORP/FRS102 and experience in a large, complex organisation. You'll bring a track record of producing high-quality financial reports, managing audits, and improving performance through data and collaboration.We're looking for someone who:
- Communicates confidently with senior stakeholders
- Builds high-performing, accountable teams
- Is resilient, adaptable, and committed to continuous improvement
- Works collaboratively across departments and disciplines
- Champions inclusion and values-driven leadership
What's in it for You?
- A meaningful role in a purpose-led organisation making a real difference - Remote working with occasional office attendance
- Competitive salary in the region of £50,000-£55,000
- 27 days annual leave plus bank holidays, rising with service
- Up to 8% employer pension contribution
- Life assurance and income protection
- Employee assistance programme and wellbeing support
- Season ticket loan and cycle-to-work scheme
- Opportunities for professional development and career progression
- A collaborative, high-support environment focused on learning and impact
What to Do Now
If you're a technically strong accountant who thrives in a collaborative, mission-driven environment, I'd love to hear from you. Apply now or get in touch for a confidential conversation.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Role: People Systems and Data Advisor
Department: People and Culture
Hours: 41 hours per week; 1 hour paid lunch; hybrid working available
Contract: 12-month FTC with potential to extend
Salary: £32,297 - £38,182 depending on experience and qualifications
About the role:
Join us in shaping the future of People and Culture at the British Museum, as we procure a new best-in-class HR and Recruitment System (HRIS).
As our HRIS technical lead, you'll play a key role in improving how we manage and use people data, ensuring our systems are accurate, efficient, and aligned with the Museum's evolving needs. You'll be the go-to expert for HRIS support, data analysis, and system enhancements, helping us deliver a high-quality service to our teams.
This is an exciting opportunity to contribute to a forward-thinking transformation programme, working closely with our People Systems and Payroll Manager, and Head of People Transformation.
If you're detail-oriented, tech-savvy, and want to delivery an excellent service to the Museum's employees, we'd love to hear from you!
Key areas of responsibility:
- Be the technical expert for the HRIS providing support and coaching to colleagues and new users, reporting any required fixes, testing and support continuous development of the HRIS.
- Provide project support with the delivery of the HRIS project, including but not limited to the design, procurement and implementation of a modern and future-focussed HRIS.
- Ensure data integrity through the use and creation of validation reports to identify and correct issues, errors and anomalies in relation to post, employee, pay and reporting lines.
- Cleanse, prepare and analyse people related data to support the production of the People Management Reports on a monthly and quarterly basis.
Benefits:
- Be a part of a world-renowned institution, where history, culture, and innovation come together!
- 25 days annual leave (rising to 30 days after long service) plus 2.5 privilege days, in addition to bank holidays
- Generous civil service pension scheme (find out more )
- Complimentary exhibition tickets
- Free entry at paid national museum and gallery exhibitions
- Free and discounted entry to international cultural organisations
- Interest-free travel loans and rental deposit loans
- Employee Assistance Programme for mental health support
- 1 hour paid lunch break
- Subsidised staff canteen
- Discounts on gift shop purchases
Our New People and Culture Department:
The British Museum's HR team is now known as People and Culture, reflecting our renewed commitment to creating a workplace that is inclusive, innovative, and deeply supportive. As part of this dynamic team, you'll help shape the employee experience across the Museum, guided by our values:
- Care Deeply
- Embrace the Unknown
- Spark Curiosity
- Value Many Voices
These principles drive everything we do, from improving systems and processes to fostering a culture where everyone feels heard and empowered. If you care about making a meaningful impact and being part of a team that's transforming how we work, we'd love to welcome you.
If you have any additional needs that we should be aware of to support you with your application, please provide details
*Unfortunately, for this role we are unable to offer Sponsorship to applicants*
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



£28,000 - £30,450 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Customer Research Analyst to join our Customer Insight Team in a newly created role.
As a Customer Research Analyst, you’ll help us understand our supporters, donors and stakeholders even better. Working closely with teams across the organisation, you’ll deliver research that brings our customers’ needs to life, supports informed decisions and drives meaningful engagement.
In this role, you’ll design and deliver both quantitative and qualitative research, providing clear and actionable insights that help shape strategy. Alongside the Customer Research Manager, you’ll help champion the use of insight in everything we do, identifying opportunities for market intelligence and consumer research along the way.
You’ll take part in pre- and post-campaign evaluations, design and run customer surveys, interpret data and share findings that inspire action. You’ll also collaborate with external research agencies, when needed, and help develop and promote our Insights Library so knowledge is shared and accessible to everyone.
What we want from you
We’re looking for a Customer Research Analyst who’s curious, analytical and eager to make a real impact through insight. You’ll have a keen interest in both quantitative and qualitative research, from shaping research design and methodology to turning data into meaningful stories that drive action. You’ll already have some experience working in a market or customer research environment.
You’ll bring a strong desire to grow your market research skills and the confidence to communicate findings in a clear, engaging way, whether that’s presenting to a room full of colleagues or sharing insights one to one.
You’ll enjoy building positive, collaborative relationships across teams and have a proactive, results-driven approach that keeps our audiences’ needs front and centre. Above all, you’ll be motivated by the idea of using data to drive change and make a real difference to men and their families affected by prostate cancer.
If that sounds like you, we’d love to hear from you!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
We are all expected to be in the office (SE1 2QN) 4 days a month (pro-rata for part time colleagues) to work with and alongside colleagues in our immediate team and beyond to build connections and strong working relationships. We value that face-to-face time for relationships, projects and decisions.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 16th November 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 1st December 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base with home working.
Closing Date: 12th November 2025, midday
*We reserve the right to close this vacancy early if we receive sufficient applications, so please apply as soon as possible. Unfortunately, we’re unable to offer sponsorship – you must have the Right to Work in the UK.
Are you and experienced fundraiser that can hold and deliver a strategy?
We’re looking for an experienced fundraiser who can work alone and confidently to shape and grow our fundraising income.
At Age UK West Sussex, Brighton & Hove (AUKWSBH), we’re proud of the difference we make but we know we can’t stand still. With an ageing population and increasing demand for our services, we’re looking for a highly experienced Fundraiser Manager to help us grow our voluntary income and deepen our impact even further.
This is a pivotal role, leading the development and delivery of a sustainable fundraising strategy that supports our mission to help people love later life.
You will initially work alone as we shape and grow the team going forward. You’ll be confident and assertive in working across the different fundraising income streams and with your knowledge and experience, guide us on what we need to do next.
The role involves developing local relationships, a strong understanding of West Sussex, Brighton and Hove and its communities is essential. You’ll spend time in our centres and communities, building connections and raising our profile locally, so applicants must be based in or very familiar with the area.
What You’ll Do
- Raise at least £500,000 in new money per annum, with a robust fundraising plan.
- Be an exceptional storyteller and writer, who can translate our impact into powerful cases for support across applications, campaigns and donor appeals.
- Shape the future of fundraising at AUKWSBH, advising on priorities and helping to grow the team.
What You’ll Bring
- Knowledge and expertise in all areas of raising voluntary income, knowing where to spend time and energy for an organisation of our size and location.
- Confidence and compliance of fundraising best practice, fundraising governance and law.
- The ability to work independently, with the scope and ambition to grow the fundraising function and resources over time, including the possibility of line managing staff in future.
What We’ll Offer
- An opportunity to create lasting impact across a well-loved and ambitious organisation.
- A vibrant, values-driven culture where your voice and work matters.
- A flexible, supportive team with big plans and a collaborative mindset.
- Hybrid working, with the option to choose your main base from one of our centres (Brighton, Haywards Heath, Horsham, Burgess Hill or Bognor Regis), with the option of home working.
Benefits
We value our team and offer a brilliant benefits package, including:
- Flexible working options
- Ongoing professional development
- 28 days annual leave + bank holidays (pro rata for part-time roles)
- Blue Light Card eligibility
- BUPA Employee Assistance Programme (EAP)
- 4% auto-enrolment pension with life assurance
- Cycle to Work Scheme
- Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at Welcome to Age UK West Sussex, Brighton and Hove. Then submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We embrace innovation (yes, AI too!), but most importantly, we want to hear your voice.
Alternatively you can download our application form Age UK West Sussex, Brighton & Hove (aukwsbh) current vacancies.
Please note applications without a cover letter will not be shortlisted.
As a Disability Confident employer, we offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. If this applies to you, please indicate this clearly in your application.
We are unable to accept sponsorship applications and you will need the Right to Work in the UK.
The successful applicant will be subject to satisfactory references and DBS check.
Who We Are
At Age UK West Sussex, Brighton & Hove, we’re on a mission to change the way we age. As a local, independent charity and proud network partner of the national Age UK, we’re the go-to for expert guidance and support in later life. Whether it’s tackling issues like poverty, ageism and loneliness or helping people stay healthy, independent, informed and connected—we ensure that no one has to navigate later life alone.
Through our advice services, wellbeing programmes and vibrant community centres, we empower older people with the support, companionship and activities they need to live life to the fullest. Our VIP values—Valued, Included, Passionate—drive everything we do, creating welcoming spaces where everyone feels heard and respected.
If you want to make a real difference, come and join us.
Equity, Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We believe in removing barriers so that everyone, regardless of background, age, or ability, has the opportunity to thrive.
As part of our commitment to the Disability Confident programme, we actively support applications from disabled candidates and ensure fair, inclusive recruitment practices. We offer a guaranteed interview to disabled applicants who meet the essential criteria for the role. We also value the experience and contributions of older workers and are committed to age-friendly employment practices that support people at every stage of life.
We encourage individuals to let us know about any reasonable adjustments they may need, whether during the application process, interviews, or in the workplace, to ensure an inclusive and accessible experience for all applicants.
If you require any adjustments during the recruitment process, or need support with your application, please let us know.
The client requests no contact from agencies or media sales.
£27,551 per annum
Full time - 36.5 hours per week
Closing Date: 9am Monday 17 November 2025
Job ref: 54/25
Help shape the future of the student experience at Leeds.
At Leeds University Union (LUU), we’re here to ensure our 39,000 members – the students of the University of Leeds – love their time at Leeds. We’re a vibrant, diverse, student-led charity and one of the most successful students’ unions in the country. Now, we’re looking for an Insight Lead to head up our Insight Team and ensure the student voice drives our future decisions.
The Role
As Insight Lead, you’ll manage the collection, analysis and presentation of student feedback and data, turning it into actionable recommendations that improve our services, inform our Strategic Plan, and influence the University’s delivery to students. You’ll oversee our research cycle, from surveys and focus groups to in-depth analytics, ensuring projects run on time, on budget, and deliver impact.
You’ll work closely with our Director of Marketing & Communications, lead two part-time team members, and collaborate across the organisation. Your work will directly shape LUU’s strategy and services, ensuring we’re data-driven and student-focused at every stage.
What You’ll Do
- Lead LUU’s Insight Team and manage research projects from design to delivery.
- Analyse and present findings through dashboards, reports, and visualisations.
- Partner with teams across LUU and the University to influence decision-making.
- Manage and develop team members, building skills and capacity.
- Ensure compliance with data protection and ethical research practices.
About You
You’ll bring experience in market research, data analysis and project management, ideally from an insight, analytics, or research function. You’ll be confident working with multiple stakeholders, managing competing priorities, and translating data into clear, persuasive recommendations.
You’ll also have:
- Strong organisational and communication skills.
- Experience designing and delivering research projects.
- A proactive, collaborative approach with the ability to influence others.
- Knowledge of business intelligence tools (e.g. PowerBI) and/or statistical packages is desirable.
Why Join us?
This is your chance to make a real difference to the student experience, in a collaborative and forward-thinking organisation. You’ll work on varied, impactful projects, have access to professional development opportunities, and be part of a supportive, values-driven team.
What you get in return
The benefits you can enjoy include generous holiday allowance as well as extra Union closed days, extensive opportunities for learning and further development, holiday buy back options, NUS TOTUM Card, onsite venue staff discounts, discounted travel card, and discounted gym membership.
The people and culture at LUU are often cited as the top reason why people enjoy working here. You will be part of an organisation that not only values but champions inclusion and diversity. We are committed to being an anti-racist organisation and work to ensure that our diverse communities are well represented and uplifted.
Sounds good?
For further details, please click redirect to recruiter to download an application pack and apply on our website. In your application, please explain how you meet the person specification and what you can bring to the team here at LUU. If you have any further questions please contact us via the email address on our application portal.
LUU highly values inclusivity and we welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Agile - London Head Office/Home
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The role is a key member of the Supporter Retention and Experience Unit - who are responsible for delivery of multi-channel direct marketing communications to warm supporters - including regular giving, loyalty communications and cash appeals. The Unit is also responsible for creating and optimising supporter journeys and gathering valuable supporter insights. This role will lead on their own campaigns and projects which will include the development of new initiatives across the Unit.
- Do you want to be part of a dynamic team helping to raise £40 million a year?
- Would you like to work for a top 10 charity fighting against social inequality and transforming lives across the UK?
We are looking for a motivated and enthusiastic candidate to join our dynamic and successful Supporter Retention and Experience Unit, working across a range of offline and online media channels. You will play a key role in supporting the team on retention and supporter experience campaigns to deliver income and build strong loyalty communications to existing supporters, helping to raise £40 million a year.
To be successful in this role, you should;
- Enjoy working in a team
- Have strong experience in supporter experience, journeys or direct marketing
- Have excellent project management and analytical skills and confidence working with agencies and data.
- Be a clear communicator with strong organisation skills
Closing date: Monday 24th November 2025 at 23.59pm. We will be reviewing applications as they are received and reserve the right to close this vacancy early if a suitable candidate is appointed. Early applications are therefore encouraged.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK
For details of how to prove your right to work in the UK please visit the government website and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme
Closing date: 23:59, Mon, 24th Nov 2025
Interview Date: To be confirmed
Working hours: Minimum 35 hours per week, working a minimum of 40% across each month in the Territorial Headquarters, London, SE5 8FJ
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations. We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.
The successful candidate will be central to providing a first class governance service to the IAPB board and it’s committees, whilst working across the organisation to ensure all operations are managed in a timely and efficient manner.
Governance
· Provide administrative support to the Board and sub-committees, including scheduling meetings (including annual AGM), supporting the CEO and Deputy CEO in drafting agendas, preparing, collating and distributing papers, and minuting meetings.
· Acting as the key point of contact for members of the Board.
· With the CEO and Deputy CEO, track key deliverables and action points and follow up on outstanding items.
· Assisting with the election, appointment and reappointment processes for board and committee members.
· Manage trustee onboarding, training, and compliance requirements.
· Maintain board records and listings.
· Supporting the Deputy CEO to ensure compliance with all relevant legal and regulatory requirements.
Operations
· Assist in the daily management of IAPB operations, including correspondence, scheduling and record-keeping.
· Maintaining efficient administration systems and databases.
· Help coordinate internal meetings, prepare agendas and take minutes.
· Office management administration
· Support to IT and HR as needed.
· Compliance with data protection and health and safety policies.
· Provide support to all other departments as necessary.
· Other reasonable duties as required from time to time.
General
· To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are always applied.
· To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.
Skills & experience
· Previous experience in governance administration is desirable but not essential, however a strong interest in this field is required.
· The ability to maintain confidentiality and handle sensitive information.
· This position requires a tech-savvy person (Microsoft Office etc) with administrative maturity and the ability to operate autonomously.
· Excellent minute-taking skills coupled with excellent organisational and time management skills, with the ability to work flexibly in response to changing priorities.
· Excellent interpersonal skills, including the confidence and ability to deal with senior stakeholders.
· The ability to deal with competing priorities whilst maintaining a high level of attention to detail.
· A collaborative approach.
· Commitment to the values and behaviours of IAPB.
Other Information
· Benefits include 30 days annual leave (plus statutory bank holidays), pro rata for part time employees
· Pension scheme – 10% Employer contribution, no minimum employee contribution
· Group life assurance
· Hybrid working
· Flexible working
· Employee Assistance Provider
· Various family friendly policies
· We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.
IAPB is the premier eye health body which brings together a unique network of members and membership bodies from across the world.
The client requests no contact from agencies or media sales.
Senior Finance Business Partner: £85,000 - £92,000 | Birmingham | Hybrid
For Europe's largest infrastructure project, we are recruiting a Senior Finance Business Partner to drive accountability and focus on cost control for the Corporate Services Directorate. This is a key role measuring and reporting on financial performance and promoting effective decision-making of direct and indirect costs. Reporting to the Head of Finance Business Partnering and providing oversight, control and direction to a team of up to 4 Finance Business Partners, this role is key in ensuring the financial targets and value for money are met.
Main Duties:
- Manage, and develop the Finance Business Partner team to embed and drive a cost control and productivity focused culture across the directorate
- Lead the business case development process - reviewing and challenging funding requests to ensure they represent value for money
- Support business performance management, enabling senior executives to effectively manage their budgets
- Manage a diverse range of stakeholder groups with competing priorities and deliver tactical productivity initiatives across business areas
- Interpret and provide insightful analysis from management reports to enable effective decision-making processes across the senior management team
- Oversee the month-end financial close, preparing accounts, completing monthly analysis, variance analysis and assurance of reporting packs
- Support the business through annual business planning and budgeting. Provide quarterly re-forecasts working with non-finance executives
- Submit cash flows for business areas to supporting funding requirements
- Identify and implement process improvements, and drive the adoption of consistent reporting and financial processes across the finance business partnering, commercia and programme teams
- Provide first-class business partnering support to the business, reviewing and challenging forecasts and variances
Person Specification:
- Qualified accountant with strong experience of leading and managing finance business partnering teams
- Experience leading annual business planning and budget setting processes in complex, matrix managed organisations - ideally infrastructure programmes.
- Strong skills in business partnering key executive level stakeholder groups including planning, procurement, contract management and HR teams.
- Ability to critically review and challenge forecasts, assessing affordability, value for money and the impact om programme delivery
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.
This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 9th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s):
First interview: w/c 17th November 2025
Second interview (if required): w/c 24th November 2025
For full details on the role, please download the recruitment pack from our Careers website.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Independent Domestic Abuse and Sexual Violence Advocate to play a pivotal role in our Domestic Abuse Everyone's Business Service.
The Domestic Abuse and Sexual Violence Prevention Team, sits within the wider Fundraising and Communications directorate and delivers the UK SAYS NO MORE campaign and Everyone's Business.
Everyone's Business works with employers to deliver a domestic abuse and sexual violence response to their employees along with offering a range of tools and resources such as the Everyones Business Respond to Abuse Advice Line, a training package and an employee IDVA and ISVA service. The team have worked with approximately 250 employers ranging from large multi-national companies to statutory organisations and local authorities.
Please note this is a hybrid role that can be based anywhere in the UK with the requirement to be at our Head Office in London 1 day a week (Thursday).
Sounds great, what will I be doing?
The role involves providing both emotional and practical support to survivors of domestic abuse, sexual violence, and other forms of gender-based violence, including those at high risk. This includes completing DASH risk assessments and tailoring support to each survivor's individual needs. The postholder responds to referrals from employees with lived experience of abuse through the Everyone's Business IDSVA service and acts as the lead IDVA/ISVA for some contracted business partnerships. They work closely with businesses adopting IDVA/ISVA services and are responsible for maintaining and updating business development plans as required.
A key part of the role includes building relationships and raising awareness with partner organisations through meetings and training, and working collaboratively with criminal and civil justice agencies, health services, SARCs, police, courts, social care, and other voluntary sector organisations. The role includes conducting needs and risk assessments, developing individual safety and support plans, and acting as a single point of contact for survivors throughout their journey, whether or not they choose to report to police. It also includes multi-agency advocacy and attendance at MARACs, always maintaining a trauma-informed and survivor-focused approach.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires an ISVA or IDVA qualification or equivalent relevant experience supporting individuals affected by domestic abuse or sexual violence, along with a willingness to undertake further training. A strong understanding of the impact of domestic and gender-based violence on survivors and their children is essential, as is experience in risk assessment, safety and support planning, and providing both emotional and practical support, including guidance on legal remedies.
The ideal candidate will have experience working with employers to respond to domestic and sexual violence, as well as a good understanding of safeguarding responsibilities and trauma-informed practice. Knowledge of intersectionality, diversity, and equality is important, along with experience participating in the MARAC process and working within a multi-agency framework.
The role also demands excellent administrative and time management skills, confidence working independently, and the ability to remain calm and resilient under pressure. Proficiency in using digital systems to accurately record casework and prior experience in delivering presentations or training sessions are also required.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.





